62 jobs found for Service Delivery

Are you a detail-oriented HR professional with a passion for Global Mobility? We are seeking a high-performing HR Analyst III to join our Global Mobility Relocation Services (GMRS) team. In this highly visible, colleague-facing role, you will act as a dedicated Case Manager, ensuring a seamless transition for employees and their families as they relocate to advance their careers.If you thrive in a fast-paced environment where customer experience and proble

We are seeking a Senior Business Analyst to join a high-performing team focused on modernizing service delivery through Agile frameworks and AI-driven solutions. This role requires a professional who can bridge the gap between complex business needs and technical execution. You will lead the charge in user research, backlog management, and incident triaging, ensuring that systems—including large-scale COTS applications like Cúram—remain aligned with strate

We are seeking a highly experienced Senior UX Designer to lead and coordinate multi-disciplinary service design projects in Toronto. This role is a key driver for large-scale, enterprise-wide service transformations, focusing on re-engineering strategies and processes from a user-centered perspective. You will be responsible for mapping current states, identifying modernization opportunities, and recommending cost-effective, leading-edge digital and in-per

Our Edmonton client is seeking a Senior Solution Architect for an initial 12 month contract to play a key role within their Justice Digital Platform Services team. This is a high-impact opportunity to build reusable components and common services that enable digital products to scale rapidly across the organization. You will be at the forefront of a citizen-centered design initiative, using agile methodologies to shape the future of digital service deliver

At Randstad, we specialize in connecting high-caliber professionals with industry-leading opportunities. We are currently seeking a meticulous and analytical Pricing Analyst to join a dynamic Data Service Delivery team within one of Canada’s most prestigious financial institutions. If you thrive in a fast-paced environment where accuracy and market data are at the forefront, this is the role for you.As a Pricing Analyst, you will play a critical role withi

We are seeking two Senior Business Analysts to join our team for a mission-critical project focused on digital service delivery and court case management solutions. This role is ideal for a seasoned professional who excels at bridging the gap between complex business needs and technical Azure-based solutions. You will be responsible for leading requirements gathering through JAD sessions, creating detailed functional documentation, and ensuring high-qualit

We are seeking a detail-oriented, bilingual professional to join our dynamic back-office operations team. In this role, you will provide critical operational support by processing government-related documentation (CRA and Revenue Quebec) and managing specialized financial transactions. This is an excellent opportunity for a motivated individual to gain deep insight into the operational side of the banking industry while working within a collaborative and h

The Senior IT Enterprise Architect/Strategist will drive the technical modernization of large-scale enterprise systems, leading the transition from legacy monolithic architectures to modular, domain-specific services. This role is pivotal in defining long-term strategic roadmaps and ensuring the implementation of a resilient, scalable, and highly available services platform. You will act as a primary lead in system decomposition and service-oriented evolut

We are seeking an experienced Senior Project Manager to lead the strategic planning and preparatory work for a large-scale technology modernization initiative. This role is focused exclusively on laying the groundwork for future execution, ensuring that all strategic, technical, and organizational elements are aligned for successful delivery in the coming years. The goal is to modernize a legacy application portfolio by transitioning to a secure, cloud-bas

We are seeking a Senior Business Analyst to support a large-scale initiative focused on digitally enabling regional and local stakeholders through centralized management systems. This role requires a "user-first" approach to develop requirements for web applications and API integrations. You will bridge the gap between complex business problems and technical solutions, ensuring all designs are cost-effective and human-centered. If you have extensive experi

We are seeking a Senior Business Systems Analyst to join the Road Allowance and Control System (RACS) Modernization Project team. This initiative is focused on replacing a legacy system with a modernized, secure, and legislative-compliant tool (COTS or SaaS). The new system will address increased operational demands and enhance functionality for staff across multiple divisions and external utility partners, ensuring more efficient service delivery for perm

The Senior Credit Risk Analyst is responsible for providing high-level operational support and ensuring credit fulfillment for Corporate Credit and Capital Markets. You will manage the administration and monitoring of established credit facilities, exercising independent judgment to resolve complex issues and streamline existing processes. This role requires a blend of technical banking knowledge and the ability to coach others within the department to mai

We are seeking a Solutions Designer specializing in enterprise CRM platforms to drive the technical design and configuration of digital applications. This role focuses on translating high-level requirements into scalable solutions, emphasizing a "configuration-first" approach while maintaining the technical depth to develop custom components when necessary. You will be a key contributor to modernization initiatives, working within an Agile/Scrum environmen

We are seeking a detail-oriented, bilingual professional to join our collaborative operations team as an Operations Officer III. This is a 100% back-office role focused on high-accuracy trade processing and documentation. You will perform a broad range of operational support activities, ensuring that specialized transactions are executed accurately and within strict timelines.This is an "end-to-end" team environment, offering a great opportunity to learn t

We are seeking a highly skilled Senior Business Analyst to join our team in Toronto. This role is essential for eliciting, analyzing, and documenting complex business requirements and system specifications. You will act as a key liaison between technical teams and business stakeholders, ensuring that digital solutions align with strategic goals through rigorous process modeling, JAD facilitation, and quality assurance.Pay Rate: $525.36- $561.43/DiemAdvanta

The Facilities Services Customer Center Operator provides customer service and front-line support to the client site with respect to the maintenance and operations of their building(s).Specific responsibilities include, but are not limited to, handling inbound service requests received via telephone, email and web interface and initiating work orders to support timely fulfillment and resolution of client requests. The Dispatch Centre is a critical environ

We are seeking a Full Stack Software Developer to join the Operations Maintenance and Support Branch (OMSB). This role is centered on the Application Maintenance and Support (M&S) of a diverse portfolio of .NET applications hosted in Microsoft Azure. You will contribute to both ongoing projects and critical operational activities, ensuring business solutions remain high-performing, secure, and aligned with statutory requirements. The ideal candidate excels

Are you a champion of agile methodology looking to make a real impact on public services? Our Edmonton client is seeking two dedicated Scrum Masters for a 12 month initial contract to drive digital transformation and service innovation. In this role, you will guide cross-functional teams through complex program reviews and product deliveries, helping to create efficient and user-centered solutions for the citizens of Alberta. If you thrive in a collaborati

We are seeking an accomplished Senior Portfolio Manager to lead the strategic implementation and operationalization of a large-scale Enterprise Technology Transformation portfolio. This high-impact role is responsible for shaping the modernization of cloud infrastructure, data platforms, and enterprise systems. A core objective is to evolve the existing Technology Delivery Office into a value-driven function that establishes core technology platforms as cl

We are seeking a Senior Salesforce Solutions Developer to lead the technical enhancement of integrated CRM and Enterprise Work Management Systems (EWMS). In this role, you will build advanced capabilities for real-time information sharing, optimize omni-channel service engagements, and drive data-driven decision-making through sophisticated reporting and analytics. You will work on high-priority initiatives to improve service transparency, refine divisiona

We are seeking a Business Analyst to support the strategic and operational initiatives of Data Centre Operations. This role focuses on the intersection of technical infrastructure and business planning, requiring a candidate who can develop high-quality technical policies, standard operating procedures, and business cases. You will be instrumental in leading annual planning activities, training programs, and branch-wide communication strategies while ensur

We are seeking a high-caliber Senior Project Manager to lead two concurrent, large-scale, and high-risk I&IT projects. This role requires a strategic leader capable of navigating complex organizational structures, managing multi-million dollar budgets, and driving deliverables through the entire project lifecycle—from concept to close-out. The focus is on implementing modernized cloud solutions and overseeing massive data migration activities while ensurin

Our Edmonton client is seeking a dedicated IT Project Manager to lead a variety of digital modernization initiatives for an initial 24 month contract. In this role, you will provide technical leadership and business operations oversight for a Case Management System and associated digital platforms within a high profile public sector environment. This is an excellent opportunity to manage end to end project activities and system enhancements that directly i

We are seeking a Senior Project Manager/Leader to drive the delivery of complex I&IT infrastructure initiatives. In this role, you will be responsible for the full lifecycle of IT enhancements, infrastructure lifecycle management, and business applications. You will act as the primary point of contact throughout the implementation process, ensuring that all projects maximize service delivery and satisfy diverse stakeholder requirements while mitigating tec

We are seeking a Business Analyst to provide a comprehensive range of I&IT services for diverse business and technological needs. In this role, you will act as a vital bridge between business stakeholders and IT delivery teams, gathering and analyzing requirements for complex, large-scale systems. You will lead the development of detailed user stories and business process models within Agile/Iterative environments, ensuring that technical solutions align w

We are seeking a Senior Systems Testing/QA Specialist with over 10 years of experience to lead quality assurance for large-scale, complex digital services. This role demands an expert in both traditional manual testing and modern Agile/DevOps methodologies. You will focus on end-to-end testing, with significant emphasis on Accessibility (AODA/WCAG), secure payment gateways, and sophisticated test data management for high-profile web portals.Pay Rate: $414-

Do you have 8 years of Curam knowledge and experience? Do you have experience in technical solutioning and support for project/tech leads and architects? If so, this would be a great opportunity for you!Our client is looking for a Senior Solutions Designer for a 12 month contract in North York.This is an onsite role.Rate: 641.96-676.04Advantages• Earn a competitive rate within the industry.• Location: Onsite.• Potential for extension.Responsibilities• Un

The Facilities Services Customer Center Operator provides customer service and front-line support to the client site with respect to the maintenance and operations of their building(s). Specific responsibilities include, but are not limited to, handling inbound service requests received via telephone, email and web interface and initiating work orders to support timely fulfillment and resolution of client requests. The Dispatch Centre is a critical environ

Our Edmonton client is seeking a highly skilled Data and AI Services Consultant to join the Data Centre of Excellence for a long-term contract opportunity. This role is central to the OneData Alberta initiative, where you will help design and develop a federated data ecosystem that transforms how the government manages and uses its data assets. If you are a versatile professional with a background in data strategy, artificial intelligence, and service desi

We are seeking two Senior Business Analysts to lead the implementation of an Electronic Medical Record (EMR) system within a unique Correctional Health Care environment. This role is highly specialized, focusing on navigating the complex Corporate Architecture Review Board gates. You will be instrumental in developing the Business, System, and Information Architecture documents required for project success. If you are an agile thinker with a deep backgroun