44 jobs found for Service Delivery

We are seeking a highly experienced Senior UX Designer to lead and coordinate multi-disciplinary service design projects in Toronto. This role is a key driver for large-scale, enterprise-wide service transformations, focusing on re-engineering strategies and processes from a user-centered perspective. You will be responsible for mapping current states, identifying modernization opportunities, and recommending cost-effective, leading-edge digital and in-per

We are seeking a highly analytical and technically adept Senior Business Analyst for an exciting hybrid contract opportunity based in Toronto. In this role, you will leverage your deep expertise in ServiceNow to bridge the gap between business requirements and technical execution across multiple technology domains.As a senior member of the team, you will analyze, map, and optimize core configuration management structures, ensuring that application, network

Position SummaryWe are seeking a highly sophisticated Senior Program Manager to drive strategy, governance, and delivery for a large-scale Digital Health Program. In this role, you will be responsible for creating executive-ready deliverables, defining strategic roadmaps, and providing expert oversight of complex integrated work plans. Operating with a high degree of political acuity, you will manage diverse stakeholder interests across both technical and

A digital capabilities branch within a federal defense organization is seeking a Senior Technology Architect (Level 3) to design, implement, and manage enabling infrastructure across multi-layered data domains. Operating under a national digital campaign, this strategic role focuses on architecting secure enterprise solutions spanning Collaboration, Power Platform, Data Platform & Analytics, and Microsoft Copilot Studio. The successful candidate will build

We are seeking a highly skilled Senior Business Analyst to provide comprehensive I&IT business analysis services for complex, enterprise-level initiatives. You will serve as a key liaison between business stakeholders and technical teams, translating business problems and opportunities into actionable technical requirements. The successful candidate will lead requirements gathering, perform detailed business modeling, and develop strategic documentation—in

Attention Administrators in the Halton area!Do you have experience as an Coordinator? Do you live in Burlington, Oakville or Milton area and looking to hear about new opportunities? If the answer is YES! we want to hear from you.At Randstad, we are actively connecting qualified Administrative Coordinators with their next dream job! JOIN OUR TALENT POOL by uploading your resume to this posting and be considered for upcoming positions in the Hamilton area th

The Senior IT Enterprise Architect/Strategist will drive the technical modernization of large-scale enterprise systems, leading the transition from legacy monolithic architectures to modular, domain-specific services. This role is pivotal in defining long-term strategic roadmaps and ensuring the implementation of a resilient, scalable, and highly available services platform. You will act as a primary lead in system decomposition and service-oriented evolut

We are seeking a Senior Project Manager/Leader to drive the delivery of complex I&IT infrastructure initiatives. In this role, you will be responsible for the full lifecycle of IT enhancements, infrastructure lifecycle management, and business applications. You will act as the primary point of contact throughout the implementation process, ensuring that all projects maximize service delivery and satisfy diverse stakeholder requirements while mitigating tec

Are you a detail-oriented professional with a passion for the financial sector? We are looking for a proactive Operations Officer to join our Business Banking Operations team in Edmonton. In this role, you will be the engine behind credit fulfillment, ensuring that funds are issued accurately and documentation meets rigorous regulatory standards.This is a back-office-focused role (95%) where you will collaborate internally with branch partners to support t

We are seeking a highly skilled Senior Business Analyst to join our team in Toronto. This role is essential for eliciting, analyzing, and documenting complex business requirements and system specifications. You will act as a key liaison between technical teams and business stakeholders, ensuring that digital solutions align with strategic goals through rigorous process modeling, JAD facilitation, and quality assurance.Pay Rate: $525.36- $561.43/DiemAdvanta

We are seeking a highly specialized Senior Software Developer - CRM for an 11-month contract in Toronto. This role is focused on the design, configuration, and implementation of Oracle Siebel IP18+ solutions within a public sector context. You will be responsible for translating complex technical specifications into robust CRM applications, with a heavy emphasis on Siebel Open UI architecture, data integration (EIM/EAI), and advanced reporting using OBIEE

We are seeking a Senior Business Analyst to support a large-scale initiative focused on digitally enabling regional and local stakeholders through centralized management systems. This role requires a "user-first" approach to develop requirements for web applications and API integrations. You will bridge the gap between complex business problems and technical solutions, ensuring all designs are cost-effective and human-centered. If you have extensive experi

We are seeking a highly analytical and strategic Senior Business Analyst to join our team in Toronto. This role is focused on leading the requirements elicitation and strategic planning for an enterprise Learning Management System (LMS). You will be responsible for bridging the gap between business needs and technical execution, supporting high-priority procurement activities, and ensuring all solutions align with enterprise technology and accessibility st

The Facilities Services Customer Center Operator provides customer service and front-line support to the client site with respect to the maintenance and operations of their building(s). Specific responsibilities include, but are not limited to, handling inbound service requests received via telephone, email and web interface and initiating work orders to support timely fulfillment and resolution of client requests. The Dispatch Centre is a critical environ

Do you have at least 7+ years of experience designing solutions with Oracle Siebel CRM? Do you have experience with developing business design document, functional & non- functional requirements? If so, this would be a great opportunity for you!Our client is looking for a Senior Solutions Designer - CRM for a 11 month contract in Toronto.This is an onsite role.Rate: $543.7 - $579.46Advantages• Earn a competitive rate within the industry.• Location: 5 d

We are seeking a Senior Business Analyst to provide comprehensive I&IT business analysis services for complex, enterprise-level initiatives. You will serve as a key liaison between business stakeholders and technical teams, translating business problems and opportunities into actionable technical requirements. The successful candidate will lead requirements gathering, perform detailed business modeling, and develop strategic documentation—including busines

e are seeking a highly experienced Senior Change Management Consultant to lead organizational transformation and operational process improvements within the Canadian healthcare sector. This role is pivotal in aligning new operational processes with Company's personal health information privacy legislation (PHIPA) and ensuring the successful adoption of digital health standards. You will work in a high-complexity environment, collaborating with clinical, bu

We are seeking two Senior Business Analysts to lead the implementation of an Electronic Medical Record (EMR) system within a unique Correctional Health Care environment. This role is highly specialized, focusing on navigating the complex Corporate Architecture Review Board gates. You will be instrumental in developing the Business, System, and Information Architecture documents required for project success. If you are an agile thinker with a deep backgroun

We are seeking a highly skilled Software Developer - Back End to lead the modernization of legacy systems and the development of high-performance, cloud-native applications. In this role, you will collaborate with cross-functional teams to design, build, and maintain robust back-end solutions using .NET and Java EE frameworks. This is a vital position focused on delivering secure, scalable, and accessible software products within a complex, high-volume env

We are seeking a Senior Salesforce Solutions Developer to lead the technical enhancement of integrated CRM and Enterprise Work Management Systems (EWMS). In this role, you will build advanced capabilities for real-time information sharing, optimize omni-channel service engagements, and drive data-driven decision-making through sophisticated reporting and analytics. You will work on high-priority initiatives to improve service transparency, refine divisiona

We are actively seeking a Senior Project Manager to lead a critical initiative within the IT Service Delivery sector. This is a high-priority role within a broader transformation program. You will be responsible for onboarding quickly to manage complex projects involving Salesforce and PRM (Partner Relationship Management) implementation.This is a long-term contract (until March 31, 2027) offered as Fully Remote (candidates must be based in Montreal or Tor

A major federal defense and security organization is seeking a Senior Business Consultant (Level 3) to provide high-level analysis, advice, and assistance in support of joint capability development and strategic integration. The successful candidate will advise senior leadership and directors on driving defense modernization, managing complex organizational change, and delivering integrated operational effects. This role operates within a fast-paced enviro

Do you have 10+ years of experience in leading and conducting business analysis at varying levels of detail in order to assess client’s business problems/opportunities and documenting the business requirements in such a way that technology solutions can be determined? Do you have 10+ years of experience in reating procedures and processes to deploy changes in production environment to avoid or minimize impact to business operations? If so, this would be a

Are you looking to build a rewarding career in the financial services sector? We are seeking eight analytical and detail-oriented individuals to join our Financial Crimes Risk Management (FCRM) & Global Sanctions team.In this 100% back-office role, you will play a critical part in protecting the institution and its clients by reviewing banking transactions, gathering Anti-Money Laundering (AML) data, and maintaining highly accurate digital transaction trac

Do you have experience with developing business design document, functional & non- functional requirements? Do you have at least 7+ years of experience designing solutions with Oracle Siebel CRM? If so, this would be a great opportunity for you!Our client is looking for a Senior Solutions Designer - CRM for a 10 month contract in Toronto.This is an onsite role.Rate: $599.38 - $634.19Advantages• Earn a competitive rate within the industry.• Location: 5 day

We are seeking a highly skilled Senior Business Analyst to provide a comprehensive range of I&IT business analysis services for clients with diverse technological and operational needs. In this role, you will act as a strategic partner, interacting directly with business stakeholders and subject matter experts to diagnose complex problems, uncover growth opportunities, and translate functional business needs into structured technical blueprints. You will a

We are looking for a highly creative and strategic Senior UX Designer to join our team in Toronto. This role is central to our user-centered design process, spanning from initial problem discovery to the continuous improvement of live services. You will work within a balanced team of product owners and developers to create elegant, accessible, and high-performing digital experiences using Agile (Scrum) methodologies.Duration: 12-month contract with potenti

We are seeking a highly experienced Senior Business Analyst to join our team in Toronto for an 18-month engagement. This role is central to supporting and modernizing critical healthcare systems, specifically within the Long-Term Care (LTC) sector. You will act as the lead liaison between clinical stakeholders, business units, and technical teams to ensure that IT solutions—including EMRs, licensing, and inspection tools—are optimized, compliant, and effec

Do you have demonstrated experience with creating Business Cases, Screen Design/User Interface, Business Process Model Flows, and Logical architecture artifacts, among other deliverables? Do you have experience identifying and documenting testing plans, schedules and cases. Supporting testing resources and clarifying expected outcomes? If so, this would be a great opportunity for you!Our client is looking for a Senior Business Analyst for a 11 month contr

Do you have experience with engaging business and IT stakeholders, understand requirements for new functionality or changes to existing ones and providing high level and detailed estimates ? Do you have demonstrated knowledge of databases and systems while developing cross cluster, multi-year business solutions including knowledge of Commercial off the Shelf product implementations with third party vendors? If so, this would be a great opportunity for you!