59 jobs found for Service Delivery

At Randstad, we specialize in connecting high-caliber professionals with industry-leading opportunities. We are currently seeking a meticulous and analytical Pricing Analyst to join a dynamic Data Service Delivery team within one of Canada’s most prestigious financial institutions. If you thrive in a fast-paced environment where accuracy and market data are at the forefront, this is the role for you.As a Pricing Analyst, you will play a critical role withi

We are seeking a highly skilled Senior Business Analyst to provide comprehensive I&IT business analysis services for complex, enterprise-level initiatives. You will serve as a key liaison between business stakeholders and technical teams, translating business problems and opportunities into actionable technical requirements. The successful candidate will lead requirements gathering, perform detailed business modeling, and develop strategic documentation—in

We are seeking a highly experienced Senior UX Designer to lead and coordinate multi-disciplinary service design projects in Toronto. This role is a key driver for large-scale, enterprise-wide service transformations, focusing on re-engineering strategies and processes from a user-centered perspective. You will be responsible for mapping current states, identifying modernization opportunities, and recommending cost-effective, leading-edge digital and in-per

We are seeking a Solutions Designer specializing in enterprise CRM platforms to drive the technical design and configuration of digital applications. This role focuses on translating high-level requirements into scalable solutions, emphasizing a "configuration-first" approach while maintaining the technical depth to develop custom components when necessary. You will be a key contributor to modernization initiatives, working within an Agile/Scrum environmen

Step into a high-impact leadership role with our Winnipeg client as a Senior Contact Centre Strategist for an initial 6-month engagement. This is a unique opportunity to shape the future of utility service delivery by conducting a comprehensive assessment and building a practical roadmap for operational excellence. If you are a seasoned expert who enjoys transforming complex business needs into sustainable, customer-focused strategies, this contract offers

We are seeking a highly skilled Senior Business Analyst to join our team in Toronto. This role is essential for eliciting, analyzing, and documenting complex business requirements and system specifications. You will act as a key liaison between technical teams and business stakeholders, ensuring that digital solutions align with strategic goals through rigorous process modeling, JAD facilitation, and quality assurance.Pay Rate: $525.36- $561.43/DiemAdvanta

We are seeking a Business Analyst to provide a comprehensive range of I&IT services for diverse business and technological needs. In this role, you will act as a vital bridge between business stakeholders and IT delivery teams, gathering and analyzing requirements for complex, large-scale systems. You will lead the development of detailed user stories and business process models within Agile/Iterative environments, ensuring that technical solutions align w

We are seeking a Senior Systems Testing/QA Specialist with over 10 years of experience to lead quality assurance for large-scale, complex digital services. This role demands an expert in both traditional manual testing and modern Agile/DevOps methodologies. You will focus on end-to-end testing, with significant emphasis on Accessibility (AODA/WCAG), secure payment gateways, and sophisticated test data management for high-profile web portals.Pay Rate: $414-

We are seeking a Senior Project Manager/Leader to drive the delivery of complex I&IT infrastructure initiatives. In this role, you will be responsible for the full lifecycle of IT enhancements, infrastructure lifecycle management, and business applications. You will act as the primary point of contact throughout the implementation process, ensuring that all projects maximize service delivery and satisfy diverse stakeholder requirements while mitigating tec

Are you a detail-oriented professional with a passion for the financial sector? We are looking for a proactive Operations Officer to join our Business Banking Operations team in Edmonton. In this role, you will be the engine behind credit fulfillment, ensuring that funds are issued accurately and documentation meets rigorous regulatory standards.This is a back-office-focused role (95%) where you will collaborate internally with branch partners to support t

We are seeking an experienced Senior Project Manager to lead the strategic planning and preparatory work for a large-scale technology modernization initiative. This role is focused exclusively on laying the groundwork for future execution, ensuring that all strategic, technical, and organizational elements are aligned for successful delivery in the coming years. The goal is to modernize a legacy application portfolio by transitioning to a secure, cloud-bas

We are seeking a Senior Business Systems Analyst to join the Road Allowance and Control System (RACS) Modernization Project team. This initiative is focused on replacing a legacy system with a modernized, secure, and legislative-compliant tool (COTS or SaaS). The new system will address increased operational demands and enhance functionality for staff across multiple divisions and external utility partners, ensuring more efficient service delivery for perm

We are seeking a Senior Business Analyst to support a large-scale initiative focused on digitally enabling regional and local stakeholders through centralized management systems. This role requires a "user-first" approach to develop requirements for web applications and API integrations. You will bridge the gap between complex business problems and technical solutions, ensuring all designs are cost-effective and human-centered. If you have extensive experi

The Senior IT Enterprise Architect/Strategist will drive the technical modernization of large-scale enterprise systems, leading the transition from legacy monolithic architectures to modular, domain-specific services. This role is pivotal in defining long-term strategic roadmaps and ensuring the implementation of a resilient, scalable, and highly available services platform. You will act as a primary lead in system decomposition and service-oriented evolut

Do you have 8 years of Curam knowledge and experience? Do you have experience in technical solutioning and support for project/tech leads and architects? If so, this would be a great opportunity for you!Our client is looking for a Senior Solutions Designer for a 12 month contract in North York.This is an onsite role.Rate: 641.96-676.04Advantages• Earn a competitive rate within the industry.• Location: Onsite.• Potential for extension.Responsibilities• Un

The Facilities Services Customer Center Operator provides customer service and front-line support to the client site with respect to the maintenance and operations of their building(s). Specific responsibilities include, but are not limited to, handling inbound service requests received via telephone, email and web interface and initiating work orders to support timely fulfillment and resolution of client requests. The Dispatch Centre is a critical environ

We are seeking an accomplished Senior Program Manager to lead strategic digital planning and implementation efforts for complex, multi-year clinical initiatives. This high-impact role involves overseeing provincial-scale projects from inception through to close-out, ensuring that executive expectations are translated into successful program deliverables. You will be responsible for defining program governance, managing multi-channel funding streams, and pr

We are seeking a Senior Business Analyst to provide comprehensive I&IT services for diverse business and technological needs. This role is responsible for bridging the gap between business stakeholders and technical teams by assessing problems, identifying opportunities, and documenting requirements that drive effective technology solutions. You will be a key driver in the modernization of enterprise applications, leveraging Microsoft Power Platform and Dy

We are seeking a highly analytical and strategic Senior Business Analyst to join our team in Toronto. This role is focused on leading the requirements elicitation and strategic planning for an enterprise Learning Management System (LMS). You will be responsible for bridging the gap between business needs and technical execution, supporting high-priority procurement activities, and ensuring all solutions align with enterprise technology and accessibility st

We are seeking an accomplished Senior Portfolio Manager to lead the strategic implementation and operationalization of a large-scale Enterprise Technology Transformation portfolio. This high-impact role is responsible for shaping the modernization of cloud infrastructure, data platforms, and enterprise systems. A core objective is to evolve the existing Technology Delivery Office into a value-driven function that establishes core technology platforms as cl

We are seeking a Senior Salesforce Solutions Developer to lead the technical enhancement of integrated CRM and Enterprise Work Management Systems (EWMS). In this role, you will build advanced capabilities for real-time information sharing, optimize omni-channel service engagements, and drive data-driven decision-making through sophisticated reporting and analytics. You will work on high-priority initiatives to improve service transparency, refine divisiona

Are you ready to shape the future of digital government services? Our Edmonton client is looking for dedicated Service Designers to join their innovative Digital Design and Delivery team for a long term contract engagement. In this role, you will work on high profile digital transformation projects that directly impact the lives of Albertans by making public services simpler and more efficient. Joining a forward thinking, cross functional team, you will ha

We are seeking a Full Stack Software Developer to join the Operations Maintenance and Support Branch (OMSB). This role is centered on the Application Maintenance and Support (M&S) of a diverse portfolio of .NET applications hosted in Microsoft Azure. You will contribute to both ongoing projects and critical operational activities, ensuring business solutions remain high-performing, secure, and aligned with statutory requirements. The ideal candidate excels

We are seeking a highly specialized Senior Software Developer - CRM for an 11-month contract in Toronto. This role is focused on the design, configuration, and implementation of Oracle Siebel IP18+ solutions within a public sector context. You will be responsible for translating complex technical specifications into robust CRM applications, with a heavy emphasis on Siebel Open UI architecture, data integration (EIM/EAI), and advanced reporting using OBIEE

Are you a highly skilled Data Scientist looking for a high-impact contract opportunity in the public sector? Our Edmonton client is seeking an expert Data Analytics Specialist for a long-term engagement focused on transforming government data into strategic assets. This is an incredible chance to join a Data Centre of Excellence where you will shape the design of analytical products and services that directly benefit Albertans. If you thrive in a multi-fac

We are seeking a high-caliber Senior Project Manager to lead two concurrent, large-scale, and high-risk I&IT projects. This role requires a strategic leader capable of navigating complex organizational structures, managing multi-million dollar budgets, and driving deliverables through the entire project lifecycle—from concept to close-out. The focus is on implementing modernized cloud solutions and overseeing massive data migration activities while ensurin

Do you have 10+ years of experience in leading and conducting business analysis at varying levels of detail in order to assess client’s business problems/opportunities and documenting the business requirements in such a way that technology solutions can be determined? Do you have 10+ years of experience in reating procedures and processes to deploy changes in production environment to avoid or minimize impact to business operations? If so, this would be a

We are seeking a motivated Junior Software Developer to join a specialized sustainment and project team. In this role, you will be responsible for translating technical specifications into high-quality, tested applications. You will work across the full stack, with a focus on C# .NET, Angular, and Oracle databases. This position is ideal for a developer who is eager to learn, excels at troubleshooting, and is comfortable working in a structured environment

We are seeking a Senior Systems Analyst to provide technical expertise and project leadership in the development and maintenance of complex I&IT solutions. In this role, you will lead the analysis, design, and architecture of diverse system solutions, ensuring they align with organizational goals and service delivery requirements. You will be instrumental in reverse engineering data models, managing multi-dimensional databases, and guiding projects through

Do you have at least 7+ years of experience designing solutions with Oracle Siebel CRM or a similar CRM application? Do you have experience with developing business design document, functional & non- functional requirements? If so, this would be a great opportunity for you!Our client is looking for a Senior Solutions Designer - CRM for a 1 month contract in Toronto.This is an onsite role.Rate: 543.7-579.46Advantages• Earn a competitive rate within the indu