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    4 jobs found for Technical support in Alberta

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      • Calgary, Alberta
      • Permanent
      Our client, an IT consultancy serving multinational capital market banks, is looking for Sr. BI Technical Support Engineer (Tableau) This is a permanent, full time position where the candidate will be responsible for the entire suite of Tableau dashboard applications (Dashboards/ETL/SQL), which may also include activities such as dashboard upgrades, ETL, technical support, application configuration, and user training/servicing. If you are interested, email your resume to joe.jo@randstad.ca AdvantagesCompetitive compensation and flex hours /location, hybrid structure in place! We take great pride in our first-class team and culture This can be a great gateway into the capital market industryResponsibilitiesEnsure the timely resolution of Tableau technical issues (dashboards, ETL, SQL, C#)Understand our stakeholders’ business processes to deliver effective support and answer questions from customersCreate and update documentation as required to provide a better support experience for our customers and expand internal knowledge management systemShare customer insights with our product team for inclusion in our product road mapExpand your skills and experience, both technical and interpersonal, to accelerate your career progression.Continuously contributing to the improvement of our overall service delivery modelQualificationsRobust experience in Tableau development Robust experience in technical support in the capital market spaceRobust experience in ETL and SQLexperience in C#, Python, and AngularJS will be a plusSummaryOur client, an IT consultancy serving multinational capital market banks, is looking for Sr. BI Technical Support Engineer (Tableau) This is a permanent, full time position where the candidate will be responsible for the entire suite of Tableau dashboard applications (Dashboards/ETL/SQL), which may also include activities such as dashboard upgrades, ETL, technical support, application configuration, and user training/servicing. If you are interested, email your resume to joe.jo@randstad.ca Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Our client, an IT consultancy serving multinational capital market banks, is looking for Sr. BI Technical Support Engineer (Tableau) This is a permanent, full time position where the candidate will be responsible for the entire suite of Tableau dashboard applications (Dashboards/ETL/SQL), which may also include activities such as dashboard upgrades, ETL, technical support, application configuration, and user training/servicing. If you are interested, email your resume to joe.jo@randstad.ca AdvantagesCompetitive compensation and flex hours /location, hybrid structure in place! We take great pride in our first-class team and culture This can be a great gateway into the capital market industryResponsibilitiesEnsure the timely resolution of Tableau technical issues (dashboards, ETL, SQL, C#)Understand our stakeholders’ business processes to deliver effective support and answer questions from customersCreate and update documentation as required to provide a better support experience for our customers and expand internal knowledge management systemShare customer insights with our product team for inclusion in our product road mapExpand your skills and experience, both technical and interpersonal, to accelerate your career progression.Continuously contributing to the improvement of our overall service delivery modelQualificationsRobust experience in Tableau development Robust experience in technical support in the capital market spaceRobust experience in ETL and SQLexperience in C#, Python, and AngularJS will be a plusSummaryOur client, an IT consultancy serving multinational capital market banks, is looking for Sr. BI Technical Support Engineer (Tableau) This is a permanent, full time position where the candidate will be responsible for the entire suite of Tableau dashboard applications (Dashboards/ETL/SQL), which may also include activities such as dashboard upgrades, ETL, technical support, application configuration, and user training/servicing. If you are interested, email your resume to joe.jo@randstad.ca Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Edmonton, Alberta
      • Contract
      Our large enterprise Edmonton client requires a Senior Business Analyst Contractor on contract for 4 months with possible extension. Experience and Responsibilities:•Responsible for managing and leading the QA activities for Release 2 - HCM•Coordinates work activities in the delivery of specific accountabilities. Accountabilities may be technical or non-technical in nature (e.g. programming, technical support, training testors, supporting testers). •Extends knowledge and develops expertise in specific systems•Setting priorities for day to day tasks for the testing team•Responsible to provide guidance based on interpretation of established quality assurance practices•Working with business analysts to identify the systems functions and planning scenarios•Consults with Developers and Analysts to identify, analyze, and document defects and inconsistencies in software applications•Designs execute and maintain test cases for functional and non-functional testing•Validates accuracy and integrity of test results, and reports on testing progress•Work closely with developers & analysts to reproduce and isolate problems•Review requirements and specifications•Design, create and implement manual and automated test cases•Execute manual and automated test cases, recording all results and logging all defects•Validate accuracy and integrity of test results, compares testing outcomes against testing strategy. Skills and Qualifications:•Degree in a related discipline•Experience managing projects and resource planning•Demonstrated experience with testing methodologies and tools•Demonstrated experience in the Test Life Cycle and how it fits the SDLC•Proven experience in functional and non-functional testing•Sound experience in risk-based testing•Ability to produce quality reports on test results, defects and testing progressIf you believe you are the right candidate for this position, please contact your local Randstad Technologies representative or email lak.padem@randstad.ca your resume for consideration.Advantages---------------------------------------------------------------------------Responsibilities---------------------------------------------------------------------------Qualifications---------------------------------------------------------------------------Summary---------------------------------------------------------------------------Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Our large enterprise Edmonton client requires a Senior Business Analyst Contractor on contract for 4 months with possible extension. Experience and Responsibilities:•Responsible for managing and leading the QA activities for Release 2 - HCM•Coordinates work activities in the delivery of specific accountabilities. Accountabilities may be technical or non-technical in nature (e.g. programming, technical support, training testors, supporting testers). •Extends knowledge and develops expertise in specific systems•Setting priorities for day to day tasks for the testing team•Responsible to provide guidance based on interpretation of established quality assurance practices•Working with business analysts to identify the systems functions and planning scenarios•Consults with Developers and Analysts to identify, analyze, and document defects and inconsistencies in software applications•Designs execute and maintain test cases for functional and non-functional testing•Validates accuracy and integrity of test results, and reports on testing progress•Work closely with developers & analysts to reproduce and isolate problems•Review requirements and specifications•Design, create and implement manual and automated test cases•Execute manual and automated test cases, recording all results and logging all defects•Validate accuracy and integrity of test results, compares testing outcomes against testing strategy. Skills and Qualifications:•Degree in a related discipline•Experience managing projects and resource planning•Demonstrated experience with testing methodologies and tools•Demonstrated experience in the Test Life Cycle and how it fits the SDLC•Proven experience in functional and non-functional testing•Sound experience in risk-based testing•Ability to produce quality reports on test results, defects and testing progressIf you believe you are the right candidate for this position, please contact your local Randstad Technologies representative or email lak.padem@randstad.ca your resume for consideration.Advantages---------------------------------------------------------------------------Responsibilities---------------------------------------------------------------------------Qualifications---------------------------------------------------------------------------Summary---------------------------------------------------------------------------Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Edmonton, Alberta
      • Permanent
      Are you a Project Coordinator who has experience in coordinating and project management of technical infrastructure projects within a retail environment? We are hiring for our client for an initial 6-month contract with high likelihood of multiple extensions. This role is open to individuals living in the Greater Vancouver area, who can travel as required to collaborate with the technology teams for successful implementations.AdvantagesWhat’s in it for you?•37.5 hour’ work weeks•Long term contract engagement•Ownership of large-scale implementation roll-outResponsibilities• Coordinate the implementation of new systems within the stores, including infrastructure capacity, capability, compatibility, and resiliency• Compile detailed bill of materials based on surveys of sites and scope agreement meetings• Provide detailed sign off and satisfaction documentation• Attendance of post implementation reviews to identify continual improvement actions• Monitor infrastructure related calls in Implementation on the ServiceNow system and co-ordinate or escalate as necessary.• Recommend solutions to improve resilience and robustness of infrastructure• Understand and document IT support requirements and processes• Coordinating where necessary to ensure that infrastructure is adequately supported and operational• Assist in Incident Management and contribute to Problem Management• Review and audit Retail Store infrastructure documentation• Ensure the Change Process is used within the store infrastructure estate where necessary• Recommend solutions to improve resilience and robustness of infrastructure• Understand IT applications both strategic and legacy and work closely with IT Application Support and Development teams to ensure infrastructure integrity• Assist in developing infrastructure support solutions that are consistent across business• Audit and provide guidance on IT policy, risk, and best practices to Store Partners• Contribute to the infrastructure strategy to support retail applications, ensuring solutions are scalable, robust, supportable, recoverable, and fit for purposeQualifications• Personally effective, with the ability to challenge requests and manage expectations in an appropriate and supportive manner• Proficient in strong customer relations and stakeholder management• The ability to effectively collaborate with business directors, service teams and suppliers to attain mutually beneficial goals• Able to manage customer expectations whilst prioritizing personal workload• A proven self-starter, able to work independently across a geographic region, to tight deadlines and deliver results• Prior experience in a technical support environment with proven troubleshooting skills• Experience of networking concepts and protocols e.g., LAN, WLAN, TCP/IP, etc.• Understanding IT security concepts and solutions, e.g., antivirus, firewalls, etc.• Experience of administering a data centre and best practice for IT infrastructure hosting environments.• Working with IT infrastructure within a retail environment• Experience of providing and defining support services• Knowledge of ITIL, ideally demonstrated by ITIL Service management certification• Experience in administering Cisco network technology• Exposure to Linux operating systems, ideally Red Hat Enterprise LinuxSummaryIf you are looking for a great opportunity, that drives ownership and accountability in a fast-paced and expanding company, this is the role for you. Reach out to Lak Padem at lak.padem@randstad.ca Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you a Project Coordinator who has experience in coordinating and project management of technical infrastructure projects within a retail environment? We are hiring for our client for an initial 6-month contract with high likelihood of multiple extensions. This role is open to individuals living in the Greater Vancouver area, who can travel as required to collaborate with the technology teams for successful implementations.AdvantagesWhat’s in it for you?•37.5 hour’ work weeks•Long term contract engagement•Ownership of large-scale implementation roll-outResponsibilities• Coordinate the implementation of new systems within the stores, including infrastructure capacity, capability, compatibility, and resiliency• Compile detailed bill of materials based on surveys of sites and scope agreement meetings• Provide detailed sign off and satisfaction documentation• Attendance of post implementation reviews to identify continual improvement actions• Monitor infrastructure related calls in Implementation on the ServiceNow system and co-ordinate or escalate as necessary.• Recommend solutions to improve resilience and robustness of infrastructure• Understand and document IT support requirements and processes• Coordinating where necessary to ensure that infrastructure is adequately supported and operational• Assist in Incident Management and contribute to Problem Management• Review and audit Retail Store infrastructure documentation• Ensure the Change Process is used within the store infrastructure estate where necessary• Recommend solutions to improve resilience and robustness of infrastructure• Understand IT applications both strategic and legacy and work closely with IT Application Support and Development teams to ensure infrastructure integrity• Assist in developing infrastructure support solutions that are consistent across business• Audit and provide guidance on IT policy, risk, and best practices to Store Partners• Contribute to the infrastructure strategy to support retail applications, ensuring solutions are scalable, robust, supportable, recoverable, and fit for purposeQualifications• Personally effective, with the ability to challenge requests and manage expectations in an appropriate and supportive manner• Proficient in strong customer relations and stakeholder management• The ability to effectively collaborate with business directors, service teams and suppliers to attain mutually beneficial goals• Able to manage customer expectations whilst prioritizing personal workload• A proven self-starter, able to work independently across a geographic region, to tight deadlines and deliver results• Prior experience in a technical support environment with proven troubleshooting skills• Experience of networking concepts and protocols e.g., LAN, WLAN, TCP/IP, etc.• Understanding IT security concepts and solutions, e.g., antivirus, firewalls, etc.• Experience of administering a data centre and best practice for IT infrastructure hosting environments.• Working with IT infrastructure within a retail environment• Experience of providing and defining support services• Knowledge of ITIL, ideally demonstrated by ITIL Service management certification• Experience in administering Cisco network technology• Exposure to Linux operating systems, ideally Red Hat Enterprise LinuxSummaryIf you are looking for a great opportunity, that drives ownership and accountability in a fast-paced and expanding company, this is the role for you. Reach out to Lak Padem at lak.padem@randstad.ca Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Grande Prairie, Alberta
      • Permanent
      Seeking a Sales Leader in Grande Prairie, AB, who can unite a team for greatness! Are you an energized, career driven Sales Manager who knows what it takes to lead a team to provide exceptional customer service in a sales driven environment? Do you have exceptional technical capabilities and understand of the heavy equipment parts industry? Well this is the role for you then!THE COMPANYHaving developed a reputation for being the top heavy equipment parts and service dealer in Western Canada, our client is known throughout the industry as a trusted, quality, and reputable partner. Leading the way with sustainability, they put a strong emphasis on ensuring optimal environmentally sustainable practices at all times, and pride themselves on providing quality products, and outstanding service.THE ROLEAn opportunity now exists for a Sales Manager to join the team. This is a key role in a growing business dedicated to providing exceptional customer service through high level sales and technical support, in accordance with the organization's strategic plans, safety systems, operating procedures and policies. AdvantagesWHAT’S IN IT FOR YOU?- An excellent compensation package including base salary, bonus, company vehicle/allowance and 4 weeks vacation!- Open, engaging and inclusive environment- Tools of Trade: Laptop, Mobile Phone- No travel required!* This opportunity is open to someone willing to relocate from within Western CanadaBENEFITS:Company pensionDental careEmployee assistance programExtended health careVision careResponsibilitiesSOME OF THE KEY RESPONSIBILITES:- Responsible and accountable for delivering key financial outcomes- Support and lead the execution of safety programs - Manage and lead sales team, both internal and external, to achieve financial share objectives by product category- Develop Sales Managers’ sales skills and knowledge through in-field coaching, identifying personal growth opportunities for further training, and evaluation of their performance- Collaborate and maintain strong business relationships with all stakeholders, internally with supply chain and operations, and externally with customers and suppliers- Develop and implement specific business plans and adhoc initiatives through comprehensive data analysis and market feedback.- Provide guidance to the rest of the internal teams in the office as well as shop (mechanics)QualificationsABOUT YOU- Minimum 5 years in Sales and People Management- Solid experience and exposure to off-road heavy duty equipment- Demonstrated regular achievement of sales KPI’s/objectives- Excellent communication, interpersonal, problem-solving, presentation, and organizational skills- Ability to work within budgetary constraints and to accomplish designated goals and objectives.- Excellent sales, business and technical acumen SummaryWe are actively recruiting for this position, if this sounds like the right fit, please don’t hesitate to APPLY NOW via the links provided. For any further questions, please contact Natalija Palada on 587 337 7890. Candidates will be contacted via email or phone in relation to next steps.We look forward to hearing from you!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Seeking a Sales Leader in Grande Prairie, AB, who can unite a team for greatness! Are you an energized, career driven Sales Manager who knows what it takes to lead a team to provide exceptional customer service in a sales driven environment? Do you have exceptional technical capabilities and understand of the heavy equipment parts industry? Well this is the role for you then!THE COMPANYHaving developed a reputation for being the top heavy equipment parts and service dealer in Western Canada, our client is known throughout the industry as a trusted, quality, and reputable partner. Leading the way with sustainability, they put a strong emphasis on ensuring optimal environmentally sustainable practices at all times, and pride themselves on providing quality products, and outstanding service.THE ROLEAn opportunity now exists for a Sales Manager to join the team. This is a key role in a growing business dedicated to providing exceptional customer service through high level sales and technical support, in accordance with the organization's strategic plans, safety systems, operating procedures and policies. AdvantagesWHAT’S IN IT FOR YOU?- An excellent compensation package including base salary, bonus, company vehicle/allowance and 4 weeks vacation!- Open, engaging and inclusive environment- Tools of Trade: Laptop, Mobile Phone- No travel required!* This opportunity is open to someone willing to relocate from within Western CanadaBENEFITS:Company pensionDental careEmployee assistance programExtended health careVision careResponsibilitiesSOME OF THE KEY RESPONSIBILITES:- Responsible and accountable for delivering key financial outcomes- Support and lead the execution of safety programs - Manage and lead sales team, both internal and external, to achieve financial share objectives by product category- Develop Sales Managers’ sales skills and knowledge through in-field coaching, identifying personal growth opportunities for further training, and evaluation of their performance- Collaborate and maintain strong business relationships with all stakeholders, internally with supply chain and operations, and externally with customers and suppliers- Develop and implement specific business plans and adhoc initiatives through comprehensive data analysis and market feedback.- Provide guidance to the rest of the internal teams in the office as well as shop (mechanics)QualificationsABOUT YOU- Minimum 5 years in Sales and People Management- Solid experience and exposure to off-road heavy duty equipment- Demonstrated regular achievement of sales KPI’s/objectives- Excellent communication, interpersonal, problem-solving, presentation, and organizational skills- Ability to work within budgetary constraints and to accomplish designated goals and objectives.- Excellent sales, business and technical acumen SummaryWe are actively recruiting for this position, if this sounds like the right fit, please don’t hesitate to APPLY NOW via the links provided. For any further questions, please contact Natalija Palada on 587 337 7890. Candidates will be contacted via email or phone in relation to next steps.We look forward to hearing from you!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

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