5 jobs found for Technical support in Burnaby, British Columbia

Our Burnaby-based client is seeking to hire a Technical Support Specialist for a permanent full-time position. Are you a self-motivated IT Support professional (Tier 2 or Tier 3 level experience) who is passionate about Technical Support and SQL Programming? If yes, then apply to this amazing Technical Support Specialist opportunity today!AdvantagesWHAT'S IN IT FOR YOU?- A competitive salary which will be based on experience- Performance bonus yearly- Generous health & medical benefits- Competitive RRSP matching plan- Learning opportunities encouraged and supportedResponsibilitiesWHAT WILL YOU DO?- Programming : SQL queries / SQL programming- Website/Social Media maintenance and update- Crystal reports updates for reports and forms- Hardware and Software Support- Troubleshoot hardware, software and network systems- All hardware and software support: includes computers, printer, smartphones, network devices, phone system and servers- Provide orientation & training to new users of existing technology- Provide individual training and support on request- Create documentation to assist end users- Provide recommendations about accessing information and support- Maintain current and accurate inventory of technology hardware, software and resources- Troubleshoot all technology issues- Maintain log and/or list of required repairs and maintenance- Make recommendations about purchase of technology resources- Maintain backups- Setup and maintain user/computer configurationsQualificationsHOW DO YOU QUALIFY?- At least 4+ years of experience in an IT support role- SQL programming experience (must-have skill!)- Microsoft Office & Windows experience- Excellent troubleshooting, problem solving and analytical skills- Crystal reports experience preferred- Mobile device support experience (preferred)- Class 5 Drivers license (must have)- A+ Certification is an asset- Certification or experience in router management is an assetSummaryf you’re customer-centric, passionate about troubleshooting and open to working om SQL-queries and reports then this Technical Support Specialist role with our Burnaby client could be the perfect opportunity for you!Please contact Tina with your resume at: tinamaria.arujah@randstad.caFor more information, or click the Apply button now!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

We are seeking an experienced Civil Engineer or EIT to oversee the inspections function for a client of ours involved in the structural steel product industry. The inspections Engineering role involves constant communication and interaction with Design, Sales, Manufacturing, and other stakeholders to successfully manage projects. The Inspections Engineer will ensure accuracy and compliance to organizational standards. Advantages-Excellent compensation and benefits-Work from home and site travel-Opportunities for career advancementResponsibilities-Performing On-site Inspections – Performing inspections of racking structures in customers facilities to ensure the structures are compliant with all applicable codes and standards. Issuing reports in a timely manner pertaining to the findings of the inspection.-Engineering Evaluation and Certification – reviewing technical drawings and specifications of industrial rack, shelving and multi-tier storage systems for completeness, accuracy and compliance with current applicable codes and standards;preparing and P. Eng stamping of technical documents, including PSR, and CAD drawings; Calculate load capacity of a given racking structure and issue a load capacity report-Repair Design & Approval – Design approved repair options for damaged racking structures that adhere to all current applicable codes and standards. Provide engineers stamp to repaired structures with an updated load capacity once approved repair has been completed.-Technical Support – Providing technical support on issues pertaining to rack safety, use and maintenance to internal sales, project managers, customers, consultants, and other sub-contractors; this includes issues pertaining to “Pre-Start Health and Safety Reviews”, Rack Damage and Rack RepairsQualificationso 3 years minimum of Canadian work experience as a licensed P.Eng. or EITo proven experience with cold-formed steel design (CSA S136)o working knowledge of Occupational Health and Safety regulationso ability to perform structural assessments and specify remedial actiono proficient in technical writing and in preparing public presentationso fluent in French language is an assetSummaryIf you would like to be considered for this opportunity, please forward your resume via email to Nick Paraskeva | nick.paraskeva@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

Are you an experienced SDET in search of your next contract opportunity? Our high-profile Vancouver, BC client is seeking to hire an SDET to join their talented team on a 6-month contract with a strong probability of extension. Apply for this amazing opportunity if this sounds like a good fit for you!AdvantagesWhat’s in it for you!As a SDET with our client, you’ll receive:- Highly competitive market hourly rates- A 6-month contract with a strong probability of extension- Remote interview processResponsibilitiesWhat will you do?- Understanding the flow of code and how it interacts with different components.- Understanding project documents, customer demands, and product objectives to create and execute test cases.- Setting up, maintaining, and performing test automation frameworks on multiple application platforms, such as Web, cloud, front-end, and back-end (integration), and building test scenarios and acceptance tests.- Investigating customer problems referred to you by the technical support team, testing bugs, and creating and managing bug reports.- Handling technical communications and understanding the customers' systems.- Working with deployments teams, resolving level issues for systems, coordinating on product design, and offering inputs on the testability of functional elements and product designs.- Noting all testing actions you have performed in daily and weekly reports.- Analyzing and disintegrating software systems and coordinating with other teams to enhance the overall design.- Researching test tools, methodologies, and trends and upgrading existing practices and processes.- Managing the final quality on production release.QualificationsQualifications - A Bachelor's degree in computer science, computer engineering, or a related field.- Excellent designing and programming skills.- Knowledge of programming languages and process management methodology.- Knowledge of test methodologies and their corresponding tools.- Exposure to Behaviour Driven Development and experience in programming and testing.- The ability to recognize risks and errors in an application.- Excellent verbal and written communication skills.- Good time management and organizational skills.- The ability to keep current with the constantly changing technology industry.- A passion for testing, development, and design.The following coding languages are mandatory:- Java/Spring boot- SQLThe following technologies/practices are strongly preferred:- Cloud (AWS, Azure, GCP)- GitHub- Jenkins- Agile methodology- TDD, BDDSummaryIf you are an SDET and the prospect of joining a dedicated team intrigues you, then this role with our high-profile client could be the perfect opportunity for you.Please contact Pratibha Deshmukh with your resume at:pratibha.deshmukh@randstad.caFor more information, or click the Apply button now!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

Are you a System Administrator with at least 4-6 years of experience? Are you comfortable in public cloud environments such as Azure?Our Vancouver based client is looking for a System Administrator who is autonomous, solution-oriented and looking for the opportunity to participate in themanagement and maintenance of all servers in all environments including software, hardware and networks.If so , then apply to this amazing position now!!AdvantagesWhat is in it for YOU?- Competitive market salary- 4 weeks paid vacation- Medical Insurance, Dental Insurance and Vision CareResponsibilitiesWhat will YOU do? • Meet service level expectations in response time and quality of service and report on the outcomes• Provide tier 2 technical support for internal and external stakeholders as needed• Identify, propose, and implement opportunities for process improvements• Installing, upgrading and maintaining business critical infrastructure and software including cloud based services• Manage business critical software and hardware including assigning and managing licenses• Assist in the asset management procedures• Backing up and managing the life cycle of critical company data, ensuring compliance with data retention policies• Assist in onboarding and offboarding employees including assigning and recovering personal computing devices.• Administration of all servers/systems:• Managing and maximize availability of the IT infrastructure.• Managing backup systems and maintains data disaster recovery plans• Creating and maintaining systems documentation• Maintaining all systems updated• Managing security of all systems per industry best practices and internal policies• Monitoring performance of systems and proactively address issues• Implementing, upgrading and decommissioning infrastructure componentsQualificationsHow do YOU qualify?- Previous experience in a systems administration role.- Ability to communicate technical information to non-technical personnel.- Certifications like MCSE, MCP, Red Hat, S+, etc will be appreciated!- Experience with some or all of the following:• Office 365• Azure Cloud (all aspects, Azure AD, App Services, etc.)• VMWare• Datto Backup• Dell VRTX• Qualys Security Tools• Windows Stack: Expert level knowledge in group policy, active directory• ITIL practices• Rackspace Hosting• Any prior experience with Vidyo, Datto, WatchGuard and Unifi would be valuableSummaryIf you enjoy learning, pushing the boundaries and continuously improving you’ll fit right in.Do you have this experience? If you answer YES, then please apply IMMEDIATELY so we can discuss your experience and interest in this opportunity!For more information on this opportunity or to apply, please reach out to Tina at tinamaria.arujah@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

We are seeking an experienced Electrical Engineer with an analog/mixed signal background for an opportunity with a well established manufacturing client of ours in the clean energy industry. Our client is experiencing rapid growth and has the ability to provide rapid career advancement and a challenging and rewarding work environment. Advantages-Industry leading compensation-Excellent benefits-Flexible work environmentResponsibilitiesThis role is responsible for providing electronics hardware, firmware, and embedded systems engineering input to new product development projects and will need to understand the physics behind the design. They will be specifically involved in helping the design and development of new controls or algorithms, and system testing both in the lab and on real products Provide new product development support, specific to microprocessors/microcontrollers in the Clean Energy product area including; Creating and maintaining CAD models, drawings, and BOMs, Supporting product development plans (schedule, product cost, meeting design inputs), Interfacing with internal company personnel, Provide technical support for assigned projects.• Design of new control algorithms and performing Applications Engineering• Firmware architecture design;• Design embedded circuits using microprocessors/microcontrollers• Design embedded circuits encompassing both analog and digital circuitry• Design embedded circuits encompassing power electronics• Create, design and develop test specifications for new systems and firmware/software.• Conducts and evaluates test specification including testing firmware/hardware• Ensures project documentation, test procedures and manuals are accurate and complete• Take part in Design for Manufacturability and Design for Test Activities• Collaborates with internal manufacturing partners, contract manufacturers, designers and product specialists to optimize basic designs for manufacturability.• Utilizes simulation tools• Create and modify schematics using CAD tools• Create PC based testing tools• Troubleshoot designs to the component level• Participate in design reviewsQualifications• Bachelor of Science in Electrical Engineering, Computer Engineering, Computer Science or directly related Engineering discipline• 5 years of experience with Object Oriented languages: C++,C#, JavaPREFERRED QUALIFICATIONS:• Masters of Science or PhD in Electrical Engineering, Computer Engineering, or directly related Engineering degree• Experience with high voltage, high current power systems• Experience with IRQs and processor cycle timing• ARM ASM knowledge• Experience in RTOS, state machine and algorithm design using the “C” language• Experience in both analog and digital design utilizing microcontrollers• Experience of microprocessor hardware interfacing techniques (e.g. IIC, SPIbus, EEprom, etc.)• Experience in new product design and development• Experience with schematic capture toolsSummaryIf you would like to be considered for this opportunity, please forward your resume via email to Nick Paraskeva | nick.paraskeva@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.