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    2 jobs found for Technical support in Vancouver, British Columbia

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      • Vancouver, British Columbia
      • Permanent
      We are seeking an experienced Electrical Engineer for a well established industry process technology manufacturing client of ours serving the food industry. This is a great opportunity to be part of a global engineering group recognized for its excellent technologies, its dedication to provide best solutions to its customers, and its management principles. Advantages- Excellent compensation and benefits- Opportunities for career advancementResponsibilities• Configure and design the different electrical modules for new machines and modifications on existing machines• Discuss with supplier the best solutions• Represent electrical design in a project team• Report work status to team leader and project manager• Follow up electrical construction and discuss issues with electrics• Provide technical support to other departments (e.g.: trouble shooting, working on new concepts, find replacements parts for obsolete items etc.)• Ensure adherence to Engineering quality Management procedures / specifications / standardQualifications• Education in electrical engineering or equivalent experience• First or profound experience as an electrical designer• Experience in machine building/construction is an advantage• Team player within the project team• Autonomous and accurate designer• Fluent English• Experience in Eplan P8, AUTOCAD is an advantage• Solid knowledge of MS Office applications• Knowledge of CSA/UL/CE regulations / machine directive• Occasional travel will be requiredSummaryIf you would like to be considered for this opportunity please forward your resume via email to Nick Paraskeva | nick.paraskeva@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      We are seeking an experienced Electrical Engineer for a well established industry process technology manufacturing client of ours serving the food industry. This is a great opportunity to be part of a global engineering group recognized for its excellent technologies, its dedication to provide best solutions to its customers, and its management principles. Advantages- Excellent compensation and benefits- Opportunities for career advancementResponsibilities• Configure and design the different electrical modules for new machines and modifications on existing machines• Discuss with supplier the best solutions• Represent electrical design in a project team• Report work status to team leader and project manager• Follow up electrical construction and discuss issues with electrics• Provide technical support to other departments (e.g.: trouble shooting, working on new concepts, find replacements parts for obsolete items etc.)• Ensure adherence to Engineering quality Management procedures / specifications / standardQualifications• Education in electrical engineering or equivalent experience• First or profound experience as an electrical designer• Experience in machine building/construction is an advantage• Team player within the project team• Autonomous and accurate designer• Fluent English• Experience in Eplan P8, AUTOCAD is an advantage• Solid knowledge of MS Office applications• Knowledge of CSA/UL/CE regulations / machine directive• Occasional travel will be requiredSummaryIf you would like to be considered for this opportunity please forward your resume via email to Nick Paraskeva | nick.paraskeva@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Richmond, British Columbia
      • Permanent
      Are you an experienced Technical Support/or Test Engineer with high level troubleshooting for technical network skills?Our BC client is seeking to hire ASAP an experienced specialist who will work directly with its R&D and Engineering teams, and its partners and customers to find solutions to technical problems, manage distribution of software releases, confirm software fixes, and arrange hardware shipments. You should be experienced in troubleshooting I.T. and networking issues and speaking directly to customers over the phone. Please be advised that this is NOT a typical scripted, call center role. What will you do?As an experienced Test and Support Technologist you will:• Communicate with customers and partners via phone, email, and ticketing system to help them troubleshoot their technical problems• Manage distribution of software releases, confirm software fixes, and arrange hardware shipments. • Occasionally participate in performing software QA Requirements:Diploma in IT, Computer Science, Engineering, or equivalent work experience designing or troubleshooting Computer Network or Voice over Internet Protocol products at the packet levelRequired/desired competences ordered by priority:1. An extensive experience in communicating with customers and partners over the phone for providing high level troubleshooting for technical network issues.2. Experience working with a Software Teams, using Issue Tracking and Bug Tracking software3. Knowledge of various network protocols: SSL/TLS, DHCP, NTP, SIP, DNS, IPv4, IPv64. The advantage will be the following knowledges:- Experience as a System Administrator, or experienced Service Technician/or Technologist- Understanding of process hardware shipments- JIRA knowledge- strong working proficiency in performing software QA How do you qualify?To qualify for the Test and Support Technologist role with our client, you must have:•3-5+ years’ Test and Support Service experience with focusing on troubleshooting I.T. and networking issues•Excellent English communication, verbal and written, interpersonal, technical and organizational skills.If you’re a proactive IT Support or Test Support professional based in BC (Lower Mainland) with a passion for taking initiative and seeking challenges in new technical areas, then this Test and Support Technologist role with our BC client could be the perfect opportunity for you!Please contact Paul with your resume at: paul.klimau@randstad.caAdvantagesOur BC client is seeking to hire ASAP an experienced specialist who will work directly with its R&D and Engineering teams, and its partners and customers to find solutions to technical problems, manage distribution of software releases, confirm software fixes, and arrange hardware shipments. You should be experienced in troubleshooting I.T. and networking issues and speaking directly to customers over the phone. Please be advised that this is NOT a typical scripted, call center role. ResponsibilitiesWhat will you do?As an experienced Test and Support Technologist you will:• Communicate with customers and partners via phone, email, and ticketing system to help them troubleshoot their technical problems• Manage distribution of software releases, confirm software fixes, and arrange hardware shipments. • Occasionally participate in performing software QA QualificationsHow do you qualify?To qualify for the Test and Support Technologist role with our client, you must have:•3-5+ years’ Test and Support Service experience with focusing on troubleshooting I.T. and networking issues•Excellent English communication, verbal and written, interpersonal, technical and organizational skills.SummaryIf you’re a proactive IT Support or Test Support professional based in BC (Lower Mainland) with a passion for taking initiative and seeking challenges in new technical areas, then this Test and Support Technologist role with our BC client could be the perfect opportunity for you!Please contact Paul with your resume at: paul.klimau@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you an experienced Technical Support/or Test Engineer with high level troubleshooting for technical network skills?Our BC client is seeking to hire ASAP an experienced specialist who will work directly with its R&D and Engineering teams, and its partners and customers to find solutions to technical problems, manage distribution of software releases, confirm software fixes, and arrange hardware shipments. You should be experienced in troubleshooting I.T. and networking issues and speaking directly to customers over the phone. Please be advised that this is NOT a typical scripted, call center role. What will you do?As an experienced Test and Support Technologist you will:• Communicate with customers and partners via phone, email, and ticketing system to help them troubleshoot their technical problems• Manage distribution of software releases, confirm software fixes, and arrange hardware shipments. • Occasionally participate in performing software QA Requirements:Diploma in IT, Computer Science, Engineering, or equivalent work experience designing or troubleshooting Computer Network or Voice over Internet Protocol products at the packet levelRequired/desired competences ordered by priority:1. An extensive experience in communicating with customers and partners over the phone for providing high level troubleshooting for technical network issues.2. Experience working with a Software Teams, using Issue Tracking and Bug Tracking software3. Knowledge of various network protocols: SSL/TLS, DHCP, NTP, SIP, DNS, IPv4, IPv64. The advantage will be the following knowledges:- Experience as a System Administrator, or experienced Service Technician/or Technologist- Understanding of process hardware shipments- JIRA knowledge- strong working proficiency in performing software QA How do you qualify?To qualify for the Test and Support Technologist role with our client, you must have:•3-5+ years’ Test and Support Service experience with focusing on troubleshooting I.T. and networking issues•Excellent English communication, verbal and written, interpersonal, technical and organizational skills.If you’re a proactive IT Support or Test Support professional based in BC (Lower Mainland) with a passion for taking initiative and seeking challenges in new technical areas, then this Test and Support Technologist role with our BC client could be the perfect opportunity for you!Please contact Paul with your resume at: paul.klimau@randstad.caAdvantagesOur BC client is seeking to hire ASAP an experienced specialist who will work directly with its R&D and Engineering teams, and its partners and customers to find solutions to technical problems, manage distribution of software releases, confirm software fixes, and arrange hardware shipments. You should be experienced in troubleshooting I.T. and networking issues and speaking directly to customers over the phone. Please be advised that this is NOT a typical scripted, call center role. ResponsibilitiesWhat will you do?As an experienced Test and Support Technologist you will:• Communicate with customers and partners via phone, email, and ticketing system to help them troubleshoot their technical problems• Manage distribution of software releases, confirm software fixes, and arrange hardware shipments. • Occasionally participate in performing software QA QualificationsHow do you qualify?To qualify for the Test and Support Technologist role with our client, you must have:•3-5+ years’ Test and Support Service experience with focusing on troubleshooting I.T. and networking issues•Excellent English communication, verbal and written, interpersonal, technical and organizational skills.SummaryIf you’re a proactive IT Support or Test Support professional based in BC (Lower Mainland) with a passion for taking initiative and seeking challenges in new technical areas, then this Test and Support Technologist role with our BC client could be the perfect opportunity for you!Please contact Paul with your resume at: paul.klimau@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

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