4 jobs found for Technical support in Victoria, British Columbia

Do you have experience working in a technical support role? Are you looking to use your communication and customer relations skills within a dynamic company? We are seeking an Entry Level Technical Support candidate for a permanent role in Victoria, BC. Candidates must be located in Victoria or able to relocate. If you would like to be considered for this exciting opportunity, apply now! AdvantagesWhat’s in it for you?• Work with talented co-workers • Highly Competitive Salary• Comprehensive benefits• Paid vacation days and bonusesResponsibilitiesKey Responsibilities:• Solve system user problems and resolve customer questions and issues• Solve challenging technical problems using a structured and logical approach• Help our clients understand the options and possibilities for how they can use the highly configurable and complex system• Identify and gather ideas for new functionality and services• Visit customers to identify opportunities for improved use of the system• Support other teams in testing new releases of the system• Support the sales team by contributing to client proposals including presenting and demonstrating technical solutions to clientsQualificationsThe successful candidates will have following attributes:• An aptitude for applying technology and structured problem solving• Maths, Physics, Engineering background welcomed• An ability to work in teams and learn quickly• Computer literate (e.g. Word, Outlook, Excel) and able to pick up new • Excellent communication skills• Client focused with an ability to build relationships with customers• Logical, well organized and practical • Confident and eager to take responsibility• Fluent or Proficient in French is welcomedSummaryIf you are interested in this Entry Level Technical Support role in Victoria, BC., apply online or reach out to Nash.Geng@randstad.ca today!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

Are you a Software Tester with extensive web software quality assurance experience? Are you looking to use your strong technical skills as part of a dynamic team? We are seeking a Software Tester for a remote 12 month contract role. If you would like to be considered for this exciting opportunity, apply now!AdvantagesWhat’s in it for you?• Work with talented co-workers in a diverse role• Highly competitive compensationResponsibilitiesKey Responsibilities:• Identifying and developing solutions to meet clients’ needs• Analyze user stories/use cases/requirements for validity and feasibility• Develop effective test strategies and plans• Design, create and manage test cases• Design and develop automation scripts when needed• Execute test cases for all levels of testing (system, integration and regression)• Detect and track software defects and inconsistencies• Reproduce, trouble shoot, verify fixes for customer reported issues (technical support tickets)• Apply quality assurance principles throughout the Agile product lifecycleQualificationsSuccessful candidates will have:• Degree in Computer Science, Engineering, IT or a related program• 3+ years of post-secondary work experience as a Software Tester or similar role• Broad and extensive knowledge of software testing process and technologies• Experience with testing Web applications hosted on the cloud• Experience with system, integration, and regression testing• Experience with automated testing• Experience with user acceptance testing• Experience with test management software• Strong knowledge of software development cycle, software testing life cycle and bug life cycle• Strong team player with a keen attention to detail• Commitment to customer satisfaction and quality• Analytical and skeptical mind and problem-solving aptitude• Strong organizational skills• Positive attitude, enthusiasm, and self-motivation• Excellent written and verbal communication skills• Proven ability to learn quickly, multi-task and handle pressure to meet tight deadlinesSummaryIf you are interested in this Software Tester remote contract role, apply online or reach out to Chetna.Wangnoo@randstad.ca today!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

Are you an experienced Test Engineer with strong interpersonal and communication skills? Are you looking to use your exemplary problem-solving skills within a dynamic company? We are seeking a Product Integration Test Engineer for a permanent, full-time role in Victoria, BC. If you would like to be considered for this exciting opportunity, apply now!AdvantagesWhat’s in it for you?• Work with talented co-workers in a diverse role• Highly Competitive Salary• Comprehensive benefits• Paid vacation days and bonusesResponsibilitiesKey Responsibilities:• Development of test framework specifically dedicated to x-ray detectors for medical applications• Provide periodic progress reports on issue solving and maintain relevant processes• Solve customer (internal, external) technical issues• Examine test escapes and field returns to understand what went wrong and what lessons can be learned from them• Support products and test systems integration plans• Provide technical support to the Test Infrastructure and Validation teams • Support high volume factory acceptance test and hardware and software testingQualificationsThe Successful Candidate will have:• Experience in customer support is a plus • Complex problem-solving capability (hardware, software, firmware, imaging) • Knowledge of Python, C++, C#• Good customer oral and written communication, interpersonal and presentation skills• Exceptional attention to details• Bachelor’s degree in systems or electrical engineering, engineering physics or equivalentSummaryIf you are interested in this Product Integration Test Engineer permanent role in Victoria, BC., apply online or reach out to Nash.Geng@randstad.ca today!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

We are seeking a Hardware Engineer for a key role with our high tech manufacturing clients Test group. The Hardware Test Engineer will play a key role in providing test system designs, equipment maintenance, troubleshooting, and internal/external user training to develop a robust, reliable test system infrastructure. Advantages-Excellent compensation and benefits-Company Shares -Opportunities for career advancementResponsibilities-Custom detector test platform design, integration and debugging.-Configuration, documentation, and set-up instructions to support the specific test systems provided to manufacturing.-Providing complete packages and work instructions suitable for use by production operators.-Maintain test systems and provide technical support for production.-Support manufacturing with the deployment of new detector test infrastructure and technology process transfer (from initial prototype to standard production). This includes:o Contribute to the scale-up and expansion of characterization and testing capabilities including automation and troubleshooting for various x-ray and gamma-ray applications.o Develop and debug test system software and firmware.o Design circuits and layout PCBs for production equipment.o Troubleshoot electronic circuitry using diagnostic tools such as multimeters and oscilloscopes.o Collect large amounts of data from the production database and summarize results in reports.o Assist in various material and device R&D experiments.Qualifications-Electrical or Computer Engineering degree from a recognized post-secondary institution with a minimum of 3-5 years of industry experience.-A solid understanding of general mixed-signal electronic circuitry, especially as it applies to embedded systems.-An aptitude for tracing through software algorithms to find bugs/bottlenecks and implement fixes/optimizations.-Experienced with Python and C++-Familiar with Matlab, Labview, and SQL-A strong grasp of object-oriented programming, GUI development, and data acquisition-Capable of hand soldering circuit boards, including fine pitch connectors and small (0402) surface mount components.-Experience with schematic capture and designing PCBs with Altium Designer is a must.-Comfortable with software tools such as JMP, Solidworks, and Microsoft Office suite.SummaryIf you would like to be considered for this opportunity, please forward your resume via email to Nick Paraskeva | nick.paraskeva@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.