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    3 jobs found for Technical support in Burlington, Ontario

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      • Burlington, Ontario
      • Contract
      Customer Service Representative in Burlington-(FR/EN), (SPAN/EN), and UnilingualDo you want to join one of largest market leaders in power equipment’s? Do you come from a customer service back ground in technical support? Have you worked with high call volumes, inbound and outbound calls? If so, we have the perfect opportunity for you!We are looking for multiple customer service representatives in the Burlington area, who has experience in a call center environment. These positions will be a temporary to permanent position. We are looking for candidates who are bilingual in French/English, Spanish/English and unilingual candidates as well. Our ideal candidate will have past experience in customer service, handling high call volumes. They will also be an extremely fast learner, with the ability to retain technical information. Daily tasks include handling inbound calls from customers, data entry, technical support and trouble shooting. Knowledge in power equipment or generators is an asset. If you are interested in hearing more, please apply online at Randstad.ca or by emailing patricia.van@randstad.ca!Advantages- Temporary to Permanent position - Signing bonus after 3 months (depending on performance)- 40-44 hours a week - Rotating weekends off - Varying shift times- Hourly Pay: $20-22- Great Burlington Location! - Training Provided - Supportive manager with an open door policy - Fun, energetic team members - Business casual dress code - Team working environment - Working for an established, well-known company Responsibilities- Providing customer service over the phone and email - Handling inbound calls from customers - Helping customers with inquiries related to product knowledge - Assisting customers ensuring first call resolution as a main priority - Providing technical and troubleshooting support - Ensuring company standards are being met or exceeded - Other duties as neededQualifications- 2-3 years of experience working within a customer service position - Experience problem solving skills - Must have excellent verbal and written communication skills - Knowledge of Outlook, Word and Excel required - Must be able to work within a team environment-Fast learnerSummaryHow to Apply? Apply online at Randstad.ca today or by emailing patricia.van@randstad.ca! Patricia, Chanel Phone Number: 905.637.5366 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Customer Service Representative in Burlington-(FR/EN), (SPAN/EN), and UnilingualDo you want to join one of largest market leaders in power equipment’s? Do you come from a customer service back ground in technical support? Have you worked with high call volumes, inbound and outbound calls? If so, we have the perfect opportunity for you!We are looking for multiple customer service representatives in the Burlington area, who has experience in a call center environment. These positions will be a temporary to permanent position. We are looking for candidates who are bilingual in French/English, Spanish/English and unilingual candidates as well. Our ideal candidate will have past experience in customer service, handling high call volumes. They will also be an extremely fast learner, with the ability to retain technical information. Daily tasks include handling inbound calls from customers, data entry, technical support and trouble shooting. Knowledge in power equipment or generators is an asset. If you are interested in hearing more, please apply online at Randstad.ca or by emailing patricia.van@randstad.ca!Advantages- Temporary to Permanent position - Signing bonus after 3 months (depending on performance)- 40-44 hours a week - Rotating weekends off - Varying shift times- Hourly Pay: $20-22- Great Burlington Location! - Training Provided - Supportive manager with an open door policy - Fun, energetic team members - Business casual dress code - Team working environment - Working for an established, well-known company Responsibilities- Providing customer service over the phone and email - Handling inbound calls from customers - Helping customers with inquiries related to product knowledge - Assisting customers ensuring first call resolution as a main priority - Providing technical and troubleshooting support - Ensuring company standards are being met or exceeded - Other duties as neededQualifications- 2-3 years of experience working within a customer service position - Experience problem solving skills - Must have excellent verbal and written communication skills - Knowledge of Outlook, Word and Excel required - Must be able to work within a team environment-Fast learnerSummaryHow to Apply? Apply online at Randstad.ca today or by emailing patricia.van@randstad.ca! Patricia, Chanel Phone Number: 905.637.5366 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Oakville, Ontario
      • Contract
      Are you a graduate of a Mechanical Engineering program?Are you fluent in English and French?Are you looking for an opportunity with a company that's a leader in it's field?If so, this could be the opportunity for you.Under the direction of the Inside Sales Supervisor, the Applications Engineer/Specialist provides primary engineering technical support to customers for existing products and their applications. As a technical expert, this position will ensure the proper technical specification of products and issue technical documents as may be required. Other typical duties include providing technical assistance and training to the inside and outside sales force as well as customers as may be applicable to the product range.Position is a 6 month contract, with an opportunity for things to go long term.AdvantagesAbility to work in a collaborative, flexible, environment with a growing multi-national organization.ResponsibilitiesPrincipal Duties and Responsibilities:1. Provide technical support which includes diagnosing problems and providing solutions, consulting, and training for existing products and their applications.2. Provide pumping system troubleshooting support to customers and to service technicians.3. Provide quotations and enters orders for special product requests.4. Process non-standard product requests to Corporate Engineering for part number and bill of material creation, and coordinates with Customer Service.5. Provide interdepartmental technical assistance and training where required; production, customer service, marketing, etc.6. Interact with the product managers and engineers.7. Double checks orders for special product.8. Co-ordinate and execute special engineering projects as required; such as product launches and comparative studies.9. Provide leadership pertaining to quality and quantity of work performed. Perform all work in compliance with company policies, procedures, legislation, regulations and direction and identify non-compliance situations for resolution.10. Comply with all health and safety initiatives to ensure the Company remains a safe workplace.11. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing.QualificationsEducation Post secondary education equivalent to a Degree or Diploma in an engineering or technologist capacity, specializing in mechanical engineering.Experience: 2-4 years pump and pump systems experience or a combination of training, education and experience.Bilingual French and English is an asset in this position.Knowledge, Skills, and Abilities:1. Knowledge of pumps, pump systems, and mechanical and electrical systems.2. Ability to plan, prioritize and organize work flow under the pressures of deadlines,3. Ability to communicate fluently in English and French, both verbally and in writing.4. Ability to work effectively independently and in a team environment and with a sense of urgency.5. Ability to demonstrate consistent technical accuracy and analytic skills.6. Ability to interact respectfully, effectively and professionally with customers and co-workers.7. Proficiency in the use of SAP and Microsoft applications including Word and Excel.8. Ability to present a positive, competent image to customers and exhibit sound judgment.9. Possession of maturity and business acumen, solid work ethic. or in writing.SummaryApply online or email resume to Brian Roach at brian.roach@randstad.caOnly qualified candidates will be contactedPlease visit www.randstad.ca for a complete list of open positions.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a graduate of a Mechanical Engineering program?Are you fluent in English and French?Are you looking for an opportunity with a company that's a leader in it's field?If so, this could be the opportunity for you.Under the direction of the Inside Sales Supervisor, the Applications Engineer/Specialist provides primary engineering technical support to customers for existing products and their applications. As a technical expert, this position will ensure the proper technical specification of products and issue technical documents as may be required. Other typical duties include providing technical assistance and training to the inside and outside sales force as well as customers as may be applicable to the product range.Position is a 6 month contract, with an opportunity for things to go long term.AdvantagesAbility to work in a collaborative, flexible, environment with a growing multi-national organization.ResponsibilitiesPrincipal Duties and Responsibilities:1. Provide technical support which includes diagnosing problems and providing solutions, consulting, and training for existing products and their applications.2. Provide pumping system troubleshooting support to customers and to service technicians.3. Provide quotations and enters orders for special product requests.4. Process non-standard product requests to Corporate Engineering for part number and bill of material creation, and coordinates with Customer Service.5. Provide interdepartmental technical assistance and training where required; production, customer service, marketing, etc.6. Interact with the product managers and engineers.7. Double checks orders for special product.8. Co-ordinate and execute special engineering projects as required; such as product launches and comparative studies.9. Provide leadership pertaining to quality and quantity of work performed. Perform all work in compliance with company policies, procedures, legislation, regulations and direction and identify non-compliance situations for resolution.10. Comply with all health and safety initiatives to ensure the Company remains a safe workplace.11. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing.QualificationsEducation Post secondary education equivalent to a Degree or Diploma in an engineering or technologist capacity, specializing in mechanical engineering.Experience: 2-4 years pump and pump systems experience or a combination of training, education and experience.Bilingual French and English is an asset in this position.Knowledge, Skills, and Abilities:1. Knowledge of pumps, pump systems, and mechanical and electrical systems.2. Ability to plan, prioritize and organize work flow under the pressures of deadlines,3. Ability to communicate fluently in English and French, both verbally and in writing.4. Ability to work effectively independently and in a team environment and with a sense of urgency.5. Ability to demonstrate consistent technical accuracy and analytic skills.6. Ability to interact respectfully, effectively and professionally with customers and co-workers.7. Proficiency in the use of SAP and Microsoft applications including Word and Excel.8. Ability to present a positive, competent image to customers and exhibit sound judgment.9. Possession of maturity and business acumen, solid work ethic. or in writing.SummaryApply online or email resume to Brian Roach at brian.roach@randstad.caOnly qualified candidates will be contactedPlease visit www.randstad.ca for a complete list of open positions.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Oakville, Ontario
      • Contract
      Are you a graduate of a Mechanical Engineering program?Do you have knowledge of Pumps and Rotating EquipmentAre you looking for an opportunity with a company that's a leader in it's field?If so, this could be the opportunity for you.Under the direction of the Inside Sales Supervisor, the Applications Engineer/Specialist provides primary engineering technical support to customers for existing products and their applications. As a technical expert, this position will ensure the proper technical specification of products and issue technical documents as may be required. Other typical duties include providing technical assistance and training to the inside and outside sales force as well as customers as may be applicable to the product range.Position is a 6 month contract, with an opportunity for things to go long term.AdvantagesAbility to work in a collaborative, flexible, environment with a growing multi-national organization.ResponsibilitiesPrincipal Duties and Responsibilities:1. Provide technical support which includes diagnosing problems and providing solutions, consulting, and training for existing products and their applications.2. Provide pumping system troubleshooting support to customers and to service technicians.3. Provide quotations and enters orders for special product requests.4. Process non-standard product requests to Corporate Engineering for part number and bill of material creation, and coordinates with Customer Service.5. Provide interdepartmental technical assistance and training where required; production, customer service, marketing, etc.6. Interact with the product managers and engineers.7. Double checks orders for special product.8. Co-ordinate and execute special engineering projects as required; such as product launches and comparative studies.9. Provide leadership pertaining to quality and quantity of work performed. Perform all work in compliance with company policies, procedures, legislation, regulations and direction and identify non-compliance situations for resolution.10. Comply with all health and safety initiatives to ensure the Company remains a safe workplace.11. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing.QualificationsEducation Post secondary education equivalent to a Degree or Diploma in an engineering or technologist capacity, specializing in mechanical engineering.Experience: 2-4 years pump and pump systems experience or a combination of training, education and experience.French is a plus, but not essentialKnowledge, Skills, and Abilities:1. Knowledge of pumps, pump systems, and mechanical and electrical systems.2. Ability to plan, prioritize and organize work flow under the pressures of deadlines,3. Ability to communicate fluently in English and French, both verbally and in writing.4. Ability to work effectively independently and in a team environment and with a sense of urgency.5. Ability to demonstrate consistent technical accuracy and analytic skills.6. Ability to interact respectfully, effectively and professionally with customers and co-workers.7. Proficiency in the use of SAP and Microsoft applications including Word and Excel.8. Ability to present a positive, competent image to customers and exhibit sound judgment.9. Possession of maturity and business acumen, solid work ethic. or in writing.SummaryApply online or email resume to Brian Roach at brian.roach@randstad.caOnly qualified candidates will be contactedPlease visit www.randstad.ca for a complete list of open positions.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a graduate of a Mechanical Engineering program?Do you have knowledge of Pumps and Rotating EquipmentAre you looking for an opportunity with a company that's a leader in it's field?If so, this could be the opportunity for you.Under the direction of the Inside Sales Supervisor, the Applications Engineer/Specialist provides primary engineering technical support to customers for existing products and their applications. As a technical expert, this position will ensure the proper technical specification of products and issue technical documents as may be required. Other typical duties include providing technical assistance and training to the inside and outside sales force as well as customers as may be applicable to the product range.Position is a 6 month contract, with an opportunity for things to go long term.AdvantagesAbility to work in a collaborative, flexible, environment with a growing multi-national organization.ResponsibilitiesPrincipal Duties and Responsibilities:1. Provide technical support which includes diagnosing problems and providing solutions, consulting, and training for existing products and their applications.2. Provide pumping system troubleshooting support to customers and to service technicians.3. Provide quotations and enters orders for special product requests.4. Process non-standard product requests to Corporate Engineering for part number and bill of material creation, and coordinates with Customer Service.5. Provide interdepartmental technical assistance and training where required; production, customer service, marketing, etc.6. Interact with the product managers and engineers.7. Double checks orders for special product.8. Co-ordinate and execute special engineering projects as required; such as product launches and comparative studies.9. Provide leadership pertaining to quality and quantity of work performed. Perform all work in compliance with company policies, procedures, legislation, regulations and direction and identify non-compliance situations for resolution.10. Comply with all health and safety initiatives to ensure the Company remains a safe workplace.11. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing.QualificationsEducation Post secondary education equivalent to a Degree or Diploma in an engineering or technologist capacity, specializing in mechanical engineering.Experience: 2-4 years pump and pump systems experience or a combination of training, education and experience.French is a plus, but not essentialKnowledge, Skills, and Abilities:1. Knowledge of pumps, pump systems, and mechanical and electrical systems.2. Ability to plan, prioritize and organize work flow under the pressures of deadlines,3. Ability to communicate fluently in English and French, both verbally and in writing.4. Ability to work effectively independently and in a team environment and with a sense of urgency.5. Ability to demonstrate consistent technical accuracy and analytic skills.6. Ability to interact respectfully, effectively and professionally with customers and co-workers.7. Proficiency in the use of SAP and Microsoft applications including Word and Excel.8. Ability to present a positive, competent image to customers and exhibit sound judgment.9. Possession of maturity and business acumen, solid work ethic. or in writing.SummaryApply online or email resume to Brian Roach at brian.roach@randstad.caOnly qualified candidates will be contactedPlease visit www.randstad.ca for a complete list of open positions.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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