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      • Montréal, Québec
      • Contract
      Are you tech savvy? Do you have strong analytical and problem-solving skills? If so, you can join our client, one of Canada's largest insurance and financial services companies, as a Bilingual Technical Support Representative.This is a work-from-home role for now but open to candidates who can work in Montreal, Halifax, Kitchener/Waterloo, or Toronto (where their offices are located).As a Bilingual Technical Support Representative, you will be responsible for delivering technology support and solutions to company's Canadian sales force. You will be assisting Financial Advisors with varying PC based hardware and software platforms operating from Manulife and other offices across the country.AdvantagesWhy you want this role:- Work for a large insurance company- Work from home for now- Montreal, Halifax, Kitchener/Waterloo, or Toronto location when offices reopen- $25/hour- 6-month contract- Hours: Mon-Friday, rotating shifts between 8am to 8pm EST- no weekends- Professional work environment- Start date: September 28th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.Responsibilities• Assisting advisors in resolving hardware and software related problems• Being pro-active in the Advisor’s experience when it comes to technology support.• Troubleshooting to resolving technical incoming telephone and email inquiries• Supporting the Diamond View Suite, Manulife Advisor web portal (Repsource, Advisor Portal) and other proprietary or sponsored software• Documenting of procedures• Communicating technical issues to a non-technical audienceQualifications• Bilingual in French and English• 3+ Years PC support (Desktop/LAN/WAN: Hardware/Software, Internet)• B.Sc. in Computing or Technical training• Previous experience supporting Business Applications or Portals for business clients• Previous experience in a customer service role• Previous call centre experience• Ability to work in a customer service, team-oriented environment• Ability to learn new technologies and tools• Ability to work both independently and in a team settingSummaryIf you are interested in the Bilingual Technical Support Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you tech savvy? Do you have strong analytical and problem-solving skills? If so, you can join our client, one of Canada's largest insurance and financial services companies, as a Bilingual Technical Support Representative.This is a work-from-home role for now but open to candidates who can work in Montreal, Halifax, Kitchener/Waterloo, or Toronto (where their offices are located).As a Bilingual Technical Support Representative, you will be responsible for delivering technology support and solutions to company's Canadian sales force. You will be assisting Financial Advisors with varying PC based hardware and software platforms operating from Manulife and other offices across the country.AdvantagesWhy you want this role:- Work for a large insurance company- Work from home for now- Montreal, Halifax, Kitchener/Waterloo, or Toronto location when offices reopen- $25/hour- 6-month contract- Hours: Mon-Friday, rotating shifts between 8am to 8pm EST- no weekends- Professional work environment- Start date: September 28th, 2021Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.Responsibilities• Assisting advisors in resolving hardware and software related problems• Being pro-active in the Advisor’s experience when it comes to technology support.• Troubleshooting to resolving technical incoming telephone and email inquiries• Supporting the Diamond View Suite, Manulife Advisor web portal (Repsource, Advisor Portal) and other proprietary or sponsored software• Documenting of procedures• Communicating technical issues to a non-technical audienceQualifications• Bilingual in French and English• 3+ Years PC support (Desktop/LAN/WAN: Hardware/Software, Internet)• B.Sc. in Computing or Technical training• Previous experience supporting Business Applications or Portals for business clients• Previous experience in a customer service role• Previous call centre experience• Ability to work in a customer service, team-oriented environment• Ability to learn new technologies and tools• Ability to work both independently and in a team settingSummaryIf you are interested in the Bilingual Technical Support Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      You are looking for a technical support position - Level 1 for a full-time, long-term contract in downtown Montreal. You would like to be part of a major Canadian-based financial company. You are a young professional looking for new challenges in the computer field located in downtown Montreal. In addition, you will have the chance to develop your expertise in the field with passionate and qualified professionals.• Would you like to be a technical support agent?• Do you have training in information technology?• Are you bilingual ( in French and English)?• Are you dynamic, working and wanting to start a career in the IT field?• You have a little experience in computer technologies, but would you like to take this experience to another level?• Do you like to help people solve their technical problems?• Have you always been recognized as a detail-oriented person and desperate to understand issues?• Do you want to work in downtown Montreal?• Do you want to work in a call center environment?• Do you want to work for a large company? This opportunity is for you!What are we looking for?• Do you have a short experience in a similar position or experience in the field of customer service / technical support / information technology accompanied by a motivation to evolve in the field of technologies?• You have teamwork skills• You have excellent technical problem solving skills• You are a person who adapts easily to change• Ability to communicate effectively and diplomatically• Excellent communication skills (verbal and written)This is definitely an incredible chance to integrate the IT market with a recognized employer in the field.Does this job offer appeal to you? Submit your application without hesitation, because we are looking for you!Advantages37.5 hours per weekWork from homeDynamic environmentBilingual environmentResponsibilities• Would you like to be a technical support agent?• Do you have training in information technology?• Are you bilingual ( in French and English)?• Are you dynamic, working and wanting to start a career in the IT field?• You have a little experience in computer technologies, but would you like to take this experience to another level?• Do you like to help people solve their technical problems?• Have you always been recognized as a detail-oriented person and desperate to understand issues?• Do you want to work in downtown Montreal?• Do you want to work in a call center environment?• Do you want to work for a large company?Qualifications• Do you have a short experience in a similar position or experience in the field of customer service / technical support / information technology accompanied by a motivation to evolve in the field of technologies?• You have teamwork skills• You have excellent technical problem solving skills• You are a person who adapts easily to change• Ability to communicate effectively and diplomatically• Excellent communication skills (verbal and written)SummaryYou are looking for a technical support position - Level 1 for a full-time, long-term contract in downtown Montreal. You would like to be part of a major Canadian-based financial company. You are a young professional looking for new challenges in the computer field located in downtown Montreal. In addition, you will have the chance to develop your expertise in the field with passionate and qualified professionals.• Would you like to be a technical support agent?• Do you have training in information technology?• Are you bilingual (10/10 in French and English)?• Are you dynamic, working and wanting to start a career in the IT field?• You have a little experience in computer technologies, but would you like to take this experience to another level?• Do you like to help people solve their technical problems?• Have you always been recognized as a detail-oriented person and desperate to understand issues?• Do you want to work in downtown Montreal?• Do you want to work in a call center environment?• Do you want to work for a large company? This opportunity is for you!What are we looking for?• Do you have a short experience in a similar position or experience in the field of customer service / technical support / information technology accompanied by a motivation to evolve in the field of technologies?• You have teamwork skills• You have excellent technical problem solving skills• You are a person who adapts easily to change• Ability to communicate effectively and diplomatically• Excellent communication skills (verbal and written)This is definitely an incredible chance to integrate the IT market with a recognized employer in the field.Does this job offer appeal to you? Submit your application without hesitation, because we are looking for you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      You are looking for a technical support position - Level 1 for a full-time, long-term contract in downtown Montreal. You would like to be part of a major Canadian-based financial company. You are a young professional looking for new challenges in the computer field located in downtown Montreal. In addition, you will have the chance to develop your expertise in the field with passionate and qualified professionals.• Would you like to be a technical support agent?• Do you have training in information technology?• Are you bilingual ( in French and English)?• Are you dynamic, working and wanting to start a career in the IT field?• You have a little experience in computer technologies, but would you like to take this experience to another level?• Do you like to help people solve their technical problems?• Have you always been recognized as a detail-oriented person and desperate to understand issues?• Do you want to work in downtown Montreal?• Do you want to work in a call center environment?• Do you want to work for a large company? This opportunity is for you!What are we looking for?• Do you have a short experience in a similar position or experience in the field of customer service / technical support / information technology accompanied by a motivation to evolve in the field of technologies?• You have teamwork skills• You have excellent technical problem solving skills• You are a person who adapts easily to change• Ability to communicate effectively and diplomatically• Excellent communication skills (verbal and written)This is definitely an incredible chance to integrate the IT market with a recognized employer in the field.Does this job offer appeal to you? Submit your application without hesitation, because we are looking for you!Advantages37.5 hours per weekWork from homeDynamic environmentBilingual environmentResponsibilities• Would you like to be a technical support agent?• Do you have training in information technology?• Are you bilingual ( in French and English)?• Are you dynamic, working and wanting to start a career in the IT field?• You have a little experience in computer technologies, but would you like to take this experience to another level?• Do you like to help people solve their technical problems?• Have you always been recognized as a detail-oriented person and desperate to understand issues?• Do you want to work in downtown Montreal?• Do you want to work in a call center environment?• Do you want to work for a large company?Qualifications• Do you have a short experience in a similar position or experience in the field of customer service / technical support / information technology accompanied by a motivation to evolve in the field of technologies?• You have teamwork skills• You have excellent technical problem solving skills• You are a person who adapts easily to change• Ability to communicate effectively and diplomatically• Excellent communication skills (verbal and written)SummaryYou are looking for a technical support position - Level 1 for a full-time, long-term contract in downtown Montreal. You would like to be part of a major Canadian-based financial company. You are a young professional looking for new challenges in the computer field located in downtown Montreal. In addition, you will have the chance to develop your expertise in the field with passionate and qualified professionals.• Would you like to be a technical support agent?• Do you have training in information technology?• Are you bilingual (10/10 in French and English)?• Are you dynamic, working and wanting to start a career in the IT field?• You have a little experience in computer technologies, but would you like to take this experience to another level?• Do you like to help people solve their technical problems?• Have you always been recognized as a detail-oriented person and desperate to understand issues?• Do you want to work in downtown Montreal?• Do you want to work in a call center environment?• Do you want to work for a large company? This opportunity is for you!What are we looking for?• Do you have a short experience in a similar position or experience in the field of customer service / technical support / information technology accompanied by a motivation to evolve in the field of technologies?• You have teamwork skills• You have excellent technical problem solving skills• You are a person who adapts easily to change• Ability to communicate effectively and diplomatically• Excellent communication skills (verbal and written)This is definitely an incredible chance to integrate the IT market with a recognized employer in the field.Does this job offer appeal to you? Submit your application without hesitation, because we are looking for you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Sherbrooke, Québec
      • Permanent
      Our dynamic surveying equipment distribution client is looking for a passionate and dedicated candidate as a Technical Support Technician to technically support customers with their equipment and promote ABTECH and its products to Ontario’s customers. This will support their Ottawa location.- This role is a Work from home opportunity and will involve travel to sites around Ottawa for which a company car will be provided.- The candidate must be Bilingual (English and French both). - Must have a minimum of 1-3 years of experience with Surveying experience.-- Ideally prefer candidates with knowledge of Surveying equipment like Leica Toral Stations, Trimble or GPS.Advantages- Competitive compensation- Bonus on top of the base salary- Amazing benefits- 2 to 3 Weeks vacation- Company Car-Working for a growing companyResponsibilitiesResponsibilities:•Provide technical support and quality support to users surrounding our products and software, both orally and in writing •Analyze, diagnose, resolve discrepancies, answer questions and provide general support to clients ;•Participate in some installations and systems maintenance on our customer’s site;•Calibrate measurement devices ;•Clearly document interventions and develop reference tools ;•Perform software installations and program updates ;•Perform training and technical demonstrations of our instruments to clients ;•Advise and retain the target clientele of the Ontario ;•Be part of the 24H support team (on rotation) ;•Participate in the management of the inventory and of the rental center of the branch;•Participate in all development and technical projects approved by the management.Advantages : •Schedule Monday to Thursday from 8am to 5pm and from 8am to 4pm on Friday;•Competitive salary and health benefits;•Young, friendly and dynamic atmosphere. QualificationsQualifications :•Training and relevant experience in surveying and technical support ;•General knowledge of surveying;•Excellent customer approach and strong interpersonal, communication and listening skills;•Ability to learn the technical and functional operation of our products;•Holding a valid driver's license and flexibility for schedules and travel;•Recognized ability to work in a team and manage priorities;•Flexibility, availability, proactivity, courtesy/diplomacy, autonomy.SummaryApply ONLINE today! Or send your resume to Rahul Dhawan at rahul.dhawan@randstad.ca. Only qualified candidates will be contactedRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our dynamic surveying equipment distribution client is looking for a passionate and dedicated candidate as a Technical Support Technician to technically support customers with their equipment and promote ABTECH and its products to Ontario’s customers. This will support their Ottawa location.- This role is a Work from home opportunity and will involve travel to sites around Ottawa for which a company car will be provided.- The candidate must be Bilingual (English and French both). - Must have a minimum of 1-3 years of experience with Surveying experience.-- Ideally prefer candidates with knowledge of Surveying equipment like Leica Toral Stations, Trimble or GPS.Advantages- Competitive compensation- Bonus on top of the base salary- Amazing benefits- 2 to 3 Weeks vacation- Company Car-Working for a growing companyResponsibilitiesResponsibilities:•Provide technical support and quality support to users surrounding our products and software, both orally and in writing •Analyze, diagnose, resolve discrepancies, answer questions and provide general support to clients ;•Participate in some installations and systems maintenance on our customer’s site;•Calibrate measurement devices ;•Clearly document interventions and develop reference tools ;•Perform software installations and program updates ;•Perform training and technical demonstrations of our instruments to clients ;•Advise and retain the target clientele of the Ontario ;•Be part of the 24H support team (on rotation) ;•Participate in the management of the inventory and of the rental center of the branch;•Participate in all development and technical projects approved by the management.Advantages : •Schedule Monday to Thursday from 8am to 5pm and from 8am to 4pm on Friday;•Competitive salary and health benefits;•Young, friendly and dynamic atmosphere. QualificationsQualifications :•Training and relevant experience in surveying and technical support ;•General knowledge of surveying;•Excellent customer approach and strong interpersonal, communication and listening skills;•Ability to learn the technical and functional operation of our products;•Holding a valid driver's license and flexibility for schedules and travel;•Recognized ability to work in a team and manage priorities;•Flexibility, availability, proactivity, courtesy/diplomacy, autonomy.SummaryApply ONLINE today! Or send your resume to Rahul Dhawan at rahul.dhawan@randstad.ca. Only qualified candidates will be contactedRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Brossard, Québec
      • Contract
      Position based in BrossardContract duration : 3 months renewable Responsibilities• Install, configure and diagnose workstations and equipment• Prepares the users' computer equipment as well as their software configurations.• Keeping the inventory of computer equipment up to date• Provides level 1 and 2 IT support to on-site and remote users and documents cases through the ticketing system.• Provides technical support in connection with audiovisual systems and IP telephony• Document in detail the activities carried out as well as the technical information collected;• Assist the support center team by solving problems remotely• Participate in on-call rotation. Experience and skills• Diploma in IT or related field;• Good communicator, able to communicate effectively with peers as well as with clients even during stressful situations;• Fluent French - functional English• Excellent customer service skills and good listening skills;• Strong knowledge of Microsoft user operating systems;• Experience in diagnosing hardware problems and replacing PCs• Experience in configuring and diagnosing problems on mobile devices;What candidate profile are we looking for?• University or college diploma (DEC), with relevant experience in technical support, customer service or IT• Programming and configuration of computer networks or computer systems• Customer service oriented• Structured and organized in its work• Proactivity and initiative demonstrated• Demonstrate excellent communication and interpersonal skills• Courtesy and positive attitude• Proven professionalism and sense of responsibility• Rigorous and detail-orientedAdvantagesResponsibilities• Install, configure and diagnose workstations and equipment• Prepares the users' computer equipment as well as their software configurations.• Keeping the inventory of computer equipment up to date• Provides level 1 and 2 IT support to on-site and remote users and documents cases through the ticketing system.• Provides technical support in connection with audiovisual systems and IP telephony• Document in detail the activities carried out as well as the technical information collected;• Assist the support center team by solving problems remotely• Participate in on-call rotation. Experience and skills• Diploma in IT or related field;• Good communicator, able to communicate effectively with peers as well as with clients even during stressful situations;• Fluent French - functional English• Excellent customer service skills and good listening skills;• Strong knowledge of Microsoft user operating systems;• Experience in diagnosing hardware problems and replacing PCs• Experience in configuring and diagnosing problems on mobile devices;What candidate profile are we looking for?• University or college diploma (DEC), with relevant experience in technical support, customer service or IT• Programming and configuration of computer networks or computer systems• Customer service oriented• Structured and organized in its work• Proactivity and initiative demonstrated• Demonstrate excellent communication and interpersonal skills• Courtesy and positive attitude• Proven professionalism and sense of responsibility• Rigorous and detail-orientedResponsibilitiesResponsibilities• Install, configure and diagnose workstations and equipment• Prepares the users' computer equipment as well as their software configurations.• Keeping the inventory of computer equipment up to date• Provides level 1 and 2 IT support to on-site and remote users and documents cases through the ticketing system.• Provides technical support in connection with audiovisual systems and IP telephony• Document in detail the activities carried out as well as the technical information collected;• Assist the support center team by solving problems remotely• Participate in on-call rotation. Experience and skills• Diploma in IT or related field;• Good communicator, able to communicate effectively with peers as well as with clients even during stressful situations;• Fluent French - functional English• Excellent customer service skills and good listening skills;• Strong knowledge of Microsoft user operating systems;• Experience in diagnosing hardware problems and replacing PCs• Experience in configuring and diagnosing problems on mobile devices;What candidate profile are we looking for?• University or college diploma (DEC), with relevant experience in technical support, customer service or IT• Programming and configuration of computer networks or computer systems• Customer service oriented• Structured and organized in its work• Proactivity and initiative demonstrated• Demonstrate excellent communication and interpersonal skills• Courtesy and positive attitude• Proven professionalism and sense of responsibility• Rigorous and detail-orientedQualificationsResponsibilities• Install, configure and diagnose workstations and equipment• Prepares the users' computer equipment as well as their software configurations.• Keeping the inventory of computer equipment up to date• Provides level 1 and 2 IT support to on-site and remote users and documents cases through the ticketing system.• Provides technical support in connection with audiovisual systems and IP telephony• Document in detail the activities carried out as well as the technical information collected;• Assist the support center team by solving problems remotely• Participate in on-call rotation. Experience and skills• Diploma in IT or related field;• Good communicator, able to communicate effectively with peers as well as with clients even during stressful situations;• Fluent French - functional English• Excellent customer service skills and good listening skills;• Strong knowledge of Microsoft user operating systems;• Experience in diagnosing hardware problems and replacing PCs• Experience in configuring and diagnosing problems on mobile devices;What candidate profile are we looking for?• University or college diploma (DEC), with relevant experience in technical support, customer service or IT• Programming and configuration of computer networks or computer systems• Customer service oriented• Structured and organized in its work• Proactivity and initiative demonstrated• Demonstrate excellent communication and interpersonal skills• Courtesy and positive attitude• Proven professionalism and sense of responsibility• Rigorous and detail-orientedSummaryResponsibilities• Install, configure and diagnose workstations and equipment• Prepares the users' computer equipment as well as their software configurations.• Keeping the inventory of computer equipment up to date• Provides level 1 and 2 IT support to on-site and remote users and documents cases through the ticketing system.• Provides technical support in connection with audiovisual systems and IP telephony• Document in detail the activities carried out as well as the technical information collected;• Assist the support center team by solving problems remotely• Participate in on-call rotation. Experience and skills• Diploma in IT or related field;• Good communicator, able to communicate effectively with peers as well as with clients even during stressful situations;• Fluent French - functional English• Excellent customer service skills and good listening skills;• Strong knowledge of Microsoft user operating systems;• Experience in diagnosing hardware problems and replacing PCs• Experience in configuring and diagnosing problems on mobile devices;What candidate profile are we looking for?• University or college diploma (DEC), with relevant experience in technical support, customer service or IT• Programming and configuration of computer networks or computer systems• Customer service oriented• Structured and organized in its work• Proactivity and initiative demonstrated• Demonstrate excellent communication and interpersonal skills• Courtesy and positive attitude• Proven professionalism and sense of responsibility• Rigorous and detail-orientedRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Position based in BrossardContract duration : 3 months renewable Responsibilities• Install, configure and diagnose workstations and equipment• Prepares the users' computer equipment as well as their software configurations.• Keeping the inventory of computer equipment up to date• Provides level 1 and 2 IT support to on-site and remote users and documents cases through the ticketing system.• Provides technical support in connection with audiovisual systems and IP telephony• Document in detail the activities carried out as well as the technical information collected;• Assist the support center team by solving problems remotely• Participate in on-call rotation. Experience and skills• Diploma in IT or related field;• Good communicator, able to communicate effectively with peers as well as with clients even during stressful situations;• Fluent French - functional English• Excellent customer service skills and good listening skills;• Strong knowledge of Microsoft user operating systems;• Experience in diagnosing hardware problems and replacing PCs• Experience in configuring and diagnosing problems on mobile devices;What candidate profile are we looking for?• University or college diploma (DEC), with relevant experience in technical support, customer service or IT• Programming and configuration of computer networks or computer systems• Customer service oriented• Structured and organized in its work• Proactivity and initiative demonstrated• Demonstrate excellent communication and interpersonal skills• Courtesy and positive attitude• Proven professionalism and sense of responsibility• Rigorous and detail-orientedAdvantagesResponsibilities• Install, configure and diagnose workstations and equipment• Prepares the users' computer equipment as well as their software configurations.• Keeping the inventory of computer equipment up to date• Provides level 1 and 2 IT support to on-site and remote users and documents cases through the ticketing system.• Provides technical support in connection with audiovisual systems and IP telephony• Document in detail the activities carried out as well as the technical information collected;• Assist the support center team by solving problems remotely• Participate in on-call rotation. Experience and skills• Diploma in IT or related field;• Good communicator, able to communicate effectively with peers as well as with clients even during stressful situations;• Fluent French - functional English• Excellent customer service skills and good listening skills;• Strong knowledge of Microsoft user operating systems;• Experience in diagnosing hardware problems and replacing PCs• Experience in configuring and diagnosing problems on mobile devices;What candidate profile are we looking for?• University or college diploma (DEC), with relevant experience in technical support, customer service or IT• Programming and configuration of computer networks or computer systems• Customer service oriented• Structured and organized in its work• Proactivity and initiative demonstrated• Demonstrate excellent communication and interpersonal skills• Courtesy and positive attitude• Proven professionalism and sense of responsibility• Rigorous and detail-orientedResponsibilitiesResponsibilities• Install, configure and diagnose workstations and equipment• Prepares the users' computer equipment as well as their software configurations.• Keeping the inventory of computer equipment up to date• Provides level 1 and 2 IT support to on-site and remote users and documents cases through the ticketing system.• Provides technical support in connection with audiovisual systems and IP telephony• Document in detail the activities carried out as well as the technical information collected;• Assist the support center team by solving problems remotely• Participate in on-call rotation. Experience and skills• Diploma in IT or related field;• Good communicator, able to communicate effectively with peers as well as with clients even during stressful situations;• Fluent French - functional English• Excellent customer service skills and good listening skills;• Strong knowledge of Microsoft user operating systems;• Experience in diagnosing hardware problems and replacing PCs• Experience in configuring and diagnosing problems on mobile devices;What candidate profile are we looking for?• University or college diploma (DEC), with relevant experience in technical support, customer service or IT• Programming and configuration of computer networks or computer systems• Customer service oriented• Structured and organized in its work• Proactivity and initiative demonstrated• Demonstrate excellent communication and interpersonal skills• Courtesy and positive attitude• Proven professionalism and sense of responsibility• Rigorous and detail-orientedQualificationsResponsibilities• Install, configure and diagnose workstations and equipment• Prepares the users' computer equipment as well as their software configurations.• Keeping the inventory of computer equipment up to date• Provides level 1 and 2 IT support to on-site and remote users and documents cases through the ticketing system.• Provides technical support in connection with audiovisual systems and IP telephony• Document in detail the activities carried out as well as the technical information collected;• Assist the support center team by solving problems remotely• Participate in on-call rotation. Experience and skills• Diploma in IT or related field;• Good communicator, able to communicate effectively with peers as well as with clients even during stressful situations;• Fluent French - functional English• Excellent customer service skills and good listening skills;• Strong knowledge of Microsoft user operating systems;• Experience in diagnosing hardware problems and replacing PCs• Experience in configuring and diagnosing problems on mobile devices;What candidate profile are we looking for?• University or college diploma (DEC), with relevant experience in technical support, customer service or IT• Programming and configuration of computer networks or computer systems• Customer service oriented• Structured and organized in its work• Proactivity and initiative demonstrated• Demonstrate excellent communication and interpersonal skills• Courtesy and positive attitude• Proven professionalism and sense of responsibility• Rigorous and detail-orientedSummaryResponsibilities• Install, configure and diagnose workstations and equipment• Prepares the users' computer equipment as well as their software configurations.• Keeping the inventory of computer equipment up to date• Provides level 1 and 2 IT support to on-site and remote users and documents cases through the ticketing system.• Provides technical support in connection with audiovisual systems and IP telephony• Document in detail the activities carried out as well as the technical information collected;• Assist the support center team by solving problems remotely• Participate in on-call rotation. Experience and skills• Diploma in IT or related field;• Good communicator, able to communicate effectively with peers as well as with clients even during stressful situations;• Fluent French - functional English• Excellent customer service skills and good listening skills;• Strong knowledge of Microsoft user operating systems;• Experience in diagnosing hardware problems and replacing PCs• Experience in configuring and diagnosing problems on mobile devices;What candidate profile are we looking for?• University or college diploma (DEC), with relevant experience in technical support, customer service or IT• Programming and configuration of computer networks or computer systems• Customer service oriented• Structured and organized in its work• Proactivity and initiative demonstrated• Demonstrate excellent communication and interpersonal skills• Courtesy and positive attitude• Proven professionalism and sense of responsibility• Rigorous and detail-orientedRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Are you passionate about helping people? Do you like to problem solve and be creative with technical solutions? Are you bilingual English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team.This is permanent full time position working as a Bilingual (English/French) Technical Support Representative. This position is remote - work from home. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.83/hourLocation: Anywhere in QuebecHours: Must be available to work rotational hours between Monday-Sunday, 8:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date : December 6th, 2021As a Bilingual Technical Support Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns.Responsibilities and duties:- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset AdvantagesHere are the advantages you can benefit from as a Bilingual Technical Support Representative:- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home - permanent remote position- Great work culture- Career progression opportunities- Equipment provided by the company- Employee benefit plan Responsibilities- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset QualificationsHere are the qualifications you must have to meet the requirements as a Bilingual Technical Support Agent:- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to tahina.renord@randstad.ca with the subject "Bilingual TSR - Quebec"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward. SummaryBilingual Technical Support Representative (English & French)Start date: December 6th, 2021Pay Rate: $16.83/hour Availability: Monday to Sunday from 8 am to 11 pm (rotational shifts) Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about helping people? Do you like to problem solve and be creative with technical solutions? Are you bilingual English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team.This is permanent full time position working as a Bilingual (English/French) Technical Support Representative. This position is remote - work from home. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.83/hourLocation: Anywhere in QuebecHours: Must be available to work rotational hours between Monday-Sunday, 8:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date : December 6th, 2021As a Bilingual Technical Support Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns.Responsibilities and duties:- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset AdvantagesHere are the advantages you can benefit from as a Bilingual Technical Support Representative:- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home - permanent remote position- Great work culture- Career progression opportunities- Equipment provided by the company- Employee benefit plan Responsibilities- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset QualificationsHere are the qualifications you must have to meet the requirements as a Bilingual Technical Support Agent:- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to tahina.renord@randstad.ca with the subject "Bilingual TSR - Quebec"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward. SummaryBilingual Technical Support Representative (English & French)Start date: December 6th, 2021Pay Rate: $16.83/hour Availability: Monday to Sunday from 8 am to 11 pm (rotational shifts) Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      Job DescriptionPosition based in Montreal100% remote6 months renewable________________________________________________________________Position OverviewActively engage with our client customers from the AutoCAD Plant 3d community by providing solutions, direction, and general troubleshooting.Reporting to a Technical Support Manager, you are responsible for resolving customer issues reported to us via phone, chat, web, online forums, and other channels. In addition to reacting to customer issues, you may also engage in a variety of proactive support activities; developing and presenting screencasts, hosting Q&A sessions on our online communities, and publishing technical articles in our client’s Knowledge Network.ResponsibilitiesTechnical Support•Respond to support requests via multiple channels and following documented processes•Document support interactions in a company-wide case management system•Advance unresolved issues to senior staff as required•Research, verify, and document product defects•Actively handle personal backlog of support requests•Manage customer and partner expectations by providing timely updates on progressMinimum Qualifications•Bachelor's degree or related•3 years of AutoCAD Plant 3d industry experience•Strong customer service, troubleshooting, and analytical skills•Strong written and verbal English communication skills. Additional language skills are advantageousPreferred Qualifications•Experience using other AutoCAD Toolsets•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high-quality mannerThe Ideal Candidate•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high quality manner•Strategic: offering articulate recommendations and rationale and builds support with key decision makers•A wet sponge: actively listening to others in order to communicate technical information clearly and concisely•Intellectually curious: learning from mistakes, adapting to change, and seeking out ways to develop new skills•Influential: being a role model inspiring others and affecting a positive impactAdvantagesJob DescriptionPosition based in Montreal100% remote6 months renewable________________________________________________________________Position OverviewActively engage with our client customers from the AutoCAD Plant 3d community by providing solutions, direction, and general troubleshooting.Reporting to a Technical Support Manager, you are responsible for resolving customer issues reported to us via phone, chat, web, online forums, and other channels. In addition to reacting to customer issues, you may also engage in a variety of proactive support activities; developing and presenting screencasts, hosting Q&A sessions on our online communities, and publishing technical articles in our client’s Knowledge Network.ResponsibilitiesTechnical Support•Respond to support requests via multiple channels and following documented processes•Document support interactions in a company-wide case management system•Advance unresolved issues to senior staff as required•Research, verify, and document product defects•Actively handle personal backlog of support requests•Manage customer and partner expectations by providing timely updates on progressMinimum Qualifications•Bachelor's degree or related•3 years of AutoCAD Plant 3d industry experience•Strong customer service, troubleshooting, and analytical skills•Strong written and verbal English communication skills. Additional language skills are advantageousPreferred Qualifications•Experience using other AutoCAD Toolsets•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high-quality mannerThe Ideal Candidate•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high quality manner•Strategic: offering articulate recommendations and rationale and builds support with key decision makers•A wet sponge: actively listening to others in order to communicate technical information clearly and concisely•Intellectually curious: learning from mistakes, adapting to change, and seeking out ways to develop new skills•Influential: being a role model inspiring others and affecting a positive impactResponsibilitiesJob DescriptionPosition based in Montreal100% remote6 months renewable________________________________________________________________Position OverviewActively engage with our client customers from the AutoCAD Plant 3d community by providing solutions, direction, and general troubleshooting.Reporting to a Technical Support Manager, you are responsible for resolving customer issues reported to us via phone, chat, web, online forums, and other channels. In addition to reacting to customer issues, you may also engage in a variety of proactive support activities; developing and presenting screencasts, hosting Q&A sessions on our online communities, and publishing technical articles in our client’s Knowledge Network.ResponsibilitiesTechnical Support•Respond to support requests via multiple channels and following documented processes•Document support interactions in a company-wide case management system•Advance unresolved issues to senior staff as required•Research, verify, and document product defects•Actively handle personal backlog of support requests•Manage customer and partner expectations by providing timely updates on progressMinimum Qualifications•Bachelor's degree or related•3 years of AutoCAD Plant 3d industry experience•Strong customer service, troubleshooting, and analytical skills•Strong written and verbal English communication skills. Additional language skills are advantageousPreferred Qualifications•Experience using other AutoCAD Toolsets•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high-quality mannerThe Ideal Candidate•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high quality manner•Strategic: offering articulate recommendations and rationale and builds support with key decision makers•A wet sponge: actively listening to others in order to communicate technical information clearly and concisely•Intellectually curious: learning from mistakes, adapting to change, and seeking out ways to develop new skills•Influential: being a role model inspiring others and affecting a positive impactQualificationsJob DescriptionPosition based in Montreal100% remote6 months renewable________________________________________________________________Position OverviewActively engage with our client customers from the AutoCAD Plant 3d community by providing solutions, direction, and general troubleshooting.Reporting to a Technical Support Manager, you are responsible for resolving customer issues reported to us via phone, chat, web, online forums, and other channels. In addition to reacting to customer issues, you may also engage in a variety of proactive support activities; developing and presenting screencasts, hosting Q&A sessions on our online communities, and publishing technical articles in our client’s Knowledge Network.ResponsibilitiesTechnical Support•Respond to support requests via multiple channels and following documented processes•Document support interactions in a company-wide case management system•Advance unresolved issues to senior staff as required•Research, verify, and document product defects•Actively handle personal backlog of support requests•Manage customer and partner expectations by providing timely updates on progressMinimum Qualifications•Bachelor's degree or related•3 years of AutoCAD Plant 3d industry experience•Strong customer service, troubleshooting, and analytical skills•Strong written and verbal English communication skills. Additional language skills are advantageousPreferred Qualifications•Experience using other AutoCAD Toolsets•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high-quality mannerThe Ideal Candidate•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high quality manner•Strategic: offering articulate recommendations and rationale and builds support with key decision makers•A wet sponge: actively listening to others in order to communicate technical information clearly and concisely•Intellectually curious: learning from mistakes, adapting to change, and seeking out ways to develop new skills•Influential: being a role model inspiring others and affecting a positive impactSummaryJob DescriptionPosition based in Montreal100% remote6 months renewable________________________________________________________________Position OverviewActively engage with our client customers from the AutoCAD Plant 3d community by providing solutions, direction, and general troubleshooting.Reporting to a Technical Support Manager, you are responsible for resolving customer issues reported to us via phone, chat, web, online forums, and other channels. In addition to reacting to customer issues, you may also engage in a variety of proactive support activities; developing and presenting screencasts, hosting Q&A sessions on our online communities, and publishing technical articles in our client’s Knowledge Network.ResponsibilitiesTechnical Support•Respond to support requests via multiple channels and following documented processes•Document support interactions in a company-wide case management system•Advance unresolved issues to senior staff as required•Research, verify, and document product defects•Actively handle personal backlog of support requests•Manage customer and partner expectations by providing timely updates on progressMinimum Qualifications•Bachelor's degree or related•3 years of AutoCAD Plant 3d industry experience•Strong customer service, troubleshooting, and analytical skills•Strong written and verbal English communication skills. Additional language skills are advantageousPreferred Qualifications•Experience using other AutoCAD Toolsets•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high-quality mannerThe Ideal Candidate•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high quality manner•Strategic: offering articulate recommendations and rationale and builds support with key decision makers•A wet sponge: actively listening to others in order to communicate technical information clearly and concisely•Intellectually curious: learning from mistakes, adapting to change, and seeking out ways to develop new skills•Influential: being a role model inspiring others and affecting a positive impactRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Job DescriptionPosition based in Montreal100% remote6 months renewable________________________________________________________________Position OverviewActively engage with our client customers from the AutoCAD Plant 3d community by providing solutions, direction, and general troubleshooting.Reporting to a Technical Support Manager, you are responsible for resolving customer issues reported to us via phone, chat, web, online forums, and other channels. In addition to reacting to customer issues, you may also engage in a variety of proactive support activities; developing and presenting screencasts, hosting Q&A sessions on our online communities, and publishing technical articles in our client’s Knowledge Network.ResponsibilitiesTechnical Support•Respond to support requests via multiple channels and following documented processes•Document support interactions in a company-wide case management system•Advance unresolved issues to senior staff as required•Research, verify, and document product defects•Actively handle personal backlog of support requests•Manage customer and partner expectations by providing timely updates on progressMinimum Qualifications•Bachelor's degree or related•3 years of AutoCAD Plant 3d industry experience•Strong customer service, troubleshooting, and analytical skills•Strong written and verbal English communication skills. Additional language skills are advantageousPreferred Qualifications•Experience using other AutoCAD Toolsets•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high-quality mannerThe Ideal Candidate•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high quality manner•Strategic: offering articulate recommendations and rationale and builds support with key decision makers•A wet sponge: actively listening to others in order to communicate technical information clearly and concisely•Intellectually curious: learning from mistakes, adapting to change, and seeking out ways to develop new skills•Influential: being a role model inspiring others and affecting a positive impactAdvantagesJob DescriptionPosition based in Montreal100% remote6 months renewable________________________________________________________________Position OverviewActively engage with our client customers from the AutoCAD Plant 3d community by providing solutions, direction, and general troubleshooting.Reporting to a Technical Support Manager, you are responsible for resolving customer issues reported to us via phone, chat, web, online forums, and other channels. In addition to reacting to customer issues, you may also engage in a variety of proactive support activities; developing and presenting screencasts, hosting Q&A sessions on our online communities, and publishing technical articles in our client’s Knowledge Network.ResponsibilitiesTechnical Support•Respond to support requests via multiple channels and following documented processes•Document support interactions in a company-wide case management system•Advance unresolved issues to senior staff as required•Research, verify, and document product defects•Actively handle personal backlog of support requests•Manage customer and partner expectations by providing timely updates on progressMinimum Qualifications•Bachelor's degree or related•3 years of AutoCAD Plant 3d industry experience•Strong customer service, troubleshooting, and analytical skills•Strong written and verbal English communication skills. Additional language skills are advantageousPreferred Qualifications•Experience using other AutoCAD Toolsets•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high-quality mannerThe Ideal Candidate•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high quality manner•Strategic: offering articulate recommendations and rationale and builds support with key decision makers•A wet sponge: actively listening to others in order to communicate technical information clearly and concisely•Intellectually curious: learning from mistakes, adapting to change, and seeking out ways to develop new skills•Influential: being a role model inspiring others and affecting a positive impactResponsibilitiesJob DescriptionPosition based in Montreal100% remote6 months renewable________________________________________________________________Position OverviewActively engage with our client customers from the AutoCAD Plant 3d community by providing solutions, direction, and general troubleshooting.Reporting to a Technical Support Manager, you are responsible for resolving customer issues reported to us via phone, chat, web, online forums, and other channels. In addition to reacting to customer issues, you may also engage in a variety of proactive support activities; developing and presenting screencasts, hosting Q&A sessions on our online communities, and publishing technical articles in our client’s Knowledge Network.ResponsibilitiesTechnical Support•Respond to support requests via multiple channels and following documented processes•Document support interactions in a company-wide case management system•Advance unresolved issues to senior staff as required•Research, verify, and document product defects•Actively handle personal backlog of support requests•Manage customer and partner expectations by providing timely updates on progressMinimum Qualifications•Bachelor's degree or related•3 years of AutoCAD Plant 3d industry experience•Strong customer service, troubleshooting, and analytical skills•Strong written and verbal English communication skills. Additional language skills are advantageousPreferred Qualifications•Experience using other AutoCAD Toolsets•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high-quality mannerThe Ideal Candidate•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high quality manner•Strategic: offering articulate recommendations and rationale and builds support with key decision makers•A wet sponge: actively listening to others in order to communicate technical information clearly and concisely•Intellectually curious: learning from mistakes, adapting to change, and seeking out ways to develop new skills•Influential: being a role model inspiring others and affecting a positive impactQualificationsJob DescriptionPosition based in Montreal100% remote6 months renewable________________________________________________________________Position OverviewActively engage with our client customers from the AutoCAD Plant 3d community by providing solutions, direction, and general troubleshooting.Reporting to a Technical Support Manager, you are responsible for resolving customer issues reported to us via phone, chat, web, online forums, and other channels. In addition to reacting to customer issues, you may also engage in a variety of proactive support activities; developing and presenting screencasts, hosting Q&A sessions on our online communities, and publishing technical articles in our client’s Knowledge Network.ResponsibilitiesTechnical Support•Respond to support requests via multiple channels and following documented processes•Document support interactions in a company-wide case management system•Advance unresolved issues to senior staff as required•Research, verify, and document product defects•Actively handle personal backlog of support requests•Manage customer and partner expectations by providing timely updates on progressMinimum Qualifications•Bachelor's degree or related•3 years of AutoCAD Plant 3d industry experience•Strong customer service, troubleshooting, and analytical skills•Strong written and verbal English communication skills. Additional language skills are advantageousPreferred Qualifications•Experience using other AutoCAD Toolsets•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high-quality mannerThe Ideal Candidate•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high quality manner•Strategic: offering articulate recommendations and rationale and builds support with key decision makers•A wet sponge: actively listening to others in order to communicate technical information clearly and concisely•Intellectually curious: learning from mistakes, adapting to change, and seeking out ways to develop new skills•Influential: being a role model inspiring others and affecting a positive impactSummaryJob DescriptionPosition based in Montreal100% remote6 months renewable________________________________________________________________Position OverviewActively engage with our client customers from the AutoCAD Plant 3d community by providing solutions, direction, and general troubleshooting.Reporting to a Technical Support Manager, you are responsible for resolving customer issues reported to us via phone, chat, web, online forums, and other channels. In addition to reacting to customer issues, you may also engage in a variety of proactive support activities; developing and presenting screencasts, hosting Q&A sessions on our online communities, and publishing technical articles in our client’s Knowledge Network.ResponsibilitiesTechnical Support•Respond to support requests via multiple channels and following documented processes•Document support interactions in a company-wide case management system•Advance unresolved issues to senior staff as required•Research, verify, and document product defects•Actively handle personal backlog of support requests•Manage customer and partner expectations by providing timely updates on progressMinimum Qualifications•Bachelor's degree or related•3 years of AutoCAD Plant 3d industry experience•Strong customer service, troubleshooting, and analytical skills•Strong written and verbal English communication skills. Additional language skills are advantageousPreferred Qualifications•Experience using other AutoCAD Toolsets•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high-quality mannerThe Ideal Candidate•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high quality manner•Strategic: offering articulate recommendations and rationale and builds support with key decision makers•A wet sponge: actively listening to others in order to communicate technical information clearly and concisely•Intellectually curious: learning from mistakes, adapting to change, and seeking out ways to develop new skills•Influential: being a role model inspiring others and affecting a positive impactRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Laval, Québec
      • Contract
      Main Responsibilities Reporting to the North American Office Supervisor, the Helpdesk is responsible for the first level support offered to users: computer access, software.Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incidents and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMPing, traceroute, troubleshoots, GPO etc.Monday to Friday, 10AM to 6.30PM Mandatory language skills : Bilingual (French and English)AdvantagesMain Responsibilities Reporting to the North American Office Supervisor, the Helpdesk is responsible for the first level support offered to users: computer access, software.Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incidents and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMPing, traceroute, troubleshoots, GPO etc.Monday to Friday, 10AM to 6.30PM Mandatory language skills : Bilingual (French and English)ResponsibilitiesMain Responsibilities Reporting to the North American Office Supervisor, the Helpdesk is responsible for the first level support offered to users: computer access, software.Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incidents and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMPing, traceroute, troubleshoots, GPO etc.Monday to Friday, 10AM to 6.30PM Mandatory language skills : Bilingual (French and English)QualificationsMain Responsibilities Reporting to the North American Office Supervisor, the Helpdesk is responsible for the first level support offered to users: computer access, software.Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incidents and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMPing, traceroute, troubleshoots, GPO etc.Monday to Friday, 10AM to 6.30PM Mandatory language skills : Bilingual (French and English)SummaryMain Responsibilities Reporting to the North American Office Supervisor, the Helpdesk is responsible for the first level support offered to users: computer access, software.Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incidents and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMPing, traceroute, troubleshoots, GPO etc.Monday to Friday, 10AM to 6.30PM Mandatory language skills : Bilingual (French and English)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Main Responsibilities Reporting to the North American Office Supervisor, the Helpdesk is responsible for the first level support offered to users: computer access, software.Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incidents and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMPing, traceroute, troubleshoots, GPO etc.Monday to Friday, 10AM to 6.30PM Mandatory language skills : Bilingual (French and English)AdvantagesMain Responsibilities Reporting to the North American Office Supervisor, the Helpdesk is responsible for the first level support offered to users: computer access, software.Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incidents and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMPing, traceroute, troubleshoots, GPO etc.Monday to Friday, 10AM to 6.30PM Mandatory language skills : Bilingual (French and English)ResponsibilitiesMain Responsibilities Reporting to the North American Office Supervisor, the Helpdesk is responsible for the first level support offered to users: computer access, software.Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incidents and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMPing, traceroute, troubleshoots, GPO etc.Monday to Friday, 10AM to 6.30PM Mandatory language skills : Bilingual (French and English)QualificationsMain Responsibilities Reporting to the North American Office Supervisor, the Helpdesk is responsible for the first level support offered to users: computer access, software.Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incidents and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMPing, traceroute, troubleshoots, GPO etc.Monday to Friday, 10AM to 6.30PM Mandatory language skills : Bilingual (French and English)SummaryMain Responsibilities Reporting to the North American Office Supervisor, the Helpdesk is responsible for the first level support offered to users: computer access, software.Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incidents and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMPing, traceroute, troubleshoots, GPO etc.Monday to Friday, 10AM to 6.30PM Mandatory language skills : Bilingual (French and English)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Laval, Québec
      • Contract
      Contract Position 6 months renewable (or conversion to permanent)Senior Desktop Support Technician - “pure installation and onsite support“Onsite, Monday to Friday, 07h30 to 16h0040 hours/weekMain Responsibilities Reporting to the North American Office Supervisor, the IT Office Technician is responsible for the first level support offered to users: computer access, software, and hardware. Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incident and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMMonday to Friday, 07h30 to 16h00 Mandatory language skills : Bilingual (French and English)AdvantagesMain Responsibilities Reporting to the North American Office Supervisor, the IT Office Technician is responsible for the first level support offered to users: computer access, software, and hardware. Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incident and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMMonday to Friday, 07h30 to 16h00 Mandatory language skills: Bilingual (French and English)ResponsibilitiesMain Responsibilities Reporting to the North American Office Supervisor, the IT Office Technician is responsible for the first level support offered to users: computer access, software, and hardware. Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incident and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMMonday to Friday, 07h30 to 16h00 Mandatory language skills : Bilingual (French and English)QualificationsMain Responsibilities Reporting to the North American Office Supervisor, the IT Office Technician is responsible for the first level support offered to users: computer access, software, and hardware. Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incident and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMMonday to Friday, 07h30 to 16h00 Mandatory language skills : Bilingual (French and English)SummaryMain Responsibilities Reporting to the North American Office Supervisor, the IT Office Technician is responsible for the first level support offered to users: computer access, software, and hardware. Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incident and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMMonday to Friday, 07h30 to 16h00 Mandatory language skills : Bilingual (French and English)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Contract Position 6 months renewable (or conversion to permanent)Senior Desktop Support Technician - “pure installation and onsite support“Onsite, Monday to Friday, 07h30 to 16h0040 hours/weekMain Responsibilities Reporting to the North American Office Supervisor, the IT Office Technician is responsible for the first level support offered to users: computer access, software, and hardware. Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incident and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMMonday to Friday, 07h30 to 16h00 Mandatory language skills : Bilingual (French and English)AdvantagesMain Responsibilities Reporting to the North American Office Supervisor, the IT Office Technician is responsible for the first level support offered to users: computer access, software, and hardware. Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incident and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMMonday to Friday, 07h30 to 16h00 Mandatory language skills: Bilingual (French and English)ResponsibilitiesMain Responsibilities Reporting to the North American Office Supervisor, the IT Office Technician is responsible for the first level support offered to users: computer access, software, and hardware. Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incident and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMMonday to Friday, 07h30 to 16h00 Mandatory language skills : Bilingual (French and English)QualificationsMain Responsibilities Reporting to the North American Office Supervisor, the IT Office Technician is responsible for the first level support offered to users: computer access, software, and hardware. Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incident and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMMonday to Friday, 07h30 to 16h00 Mandatory language skills : Bilingual (French and English)SummaryMain Responsibilities Reporting to the North American Office Supervisor, the IT Office Technician is responsible for the first level support offered to users: computer access, software, and hardware. Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incident and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMMonday to Friday, 07h30 to 16h00 Mandatory language skills : Bilingual (French and English)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Are you a system administrator with over 2 years of experience? Are you looking for the opportunity to take on major projects within one of the largest private investment management firms? Have you worked in a Microsoft environment and have a global vision of a hybrid multi-site architecture? If so, this opportunity is for you!AdvantagesWhy do you want to get this job as a System Administrator:•Pension fund with employer contribution;•Complete group insurance paid at 100% by the employer;•Competitive salary and performance bonus;•Training paid by the employer;•4 weeks of vacation per year;•Allowance for sports activities;•Social committee and sustainable development committee.ResponsibilitiesReporting to the Infrastructure and Technical Support Director, the incumbent based in Montreal will be responsible for:•Contribute to the evolution of the company's multi-site network architecture;•Ensure the reliability, efficiency, performance and security of the IT infrastructure;•Maintain and advance cloud infrastructure;•Ensure the configuration, analysis, updates and resolution of network and server alerts;•Contribute to the automation of recurring tasks;•Participate in the various one-off projects of the company;•Act as the last level of technical support.QualificationsTo excel in this role, you will need the following technical knowledge:•2 years minimum experience as a system administrator;•Knowledge and agility with M365 (Azure, Intunes, Sharepoint, etc.);•Agility in automation and scripting with PowerShell;•Knowledge of virtualized environments (Hyper-V);•Experience in network design with Cisco / Meraki;You will also need to have the following skills:•Be able to work under pressure;•Be able to work occasionally outside of standard office hours;•Bilingual (impeccable French and English);•Demonstrate solid autonomy;SummaryThank you for applying for this position of System Administrator in Montreal. We will review your request and get back to you promptly if your profile matches our criteria.Contact Jonathan Lavoie to discuss this role: jonathan.lavoie@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a system administrator with over 2 years of experience? Are you looking for the opportunity to take on major projects within one of the largest private investment management firms? Have you worked in a Microsoft environment and have a global vision of a hybrid multi-site architecture? If so, this opportunity is for you!AdvantagesWhy do you want to get this job as a System Administrator:•Pension fund with employer contribution;•Complete group insurance paid at 100% by the employer;•Competitive salary and performance bonus;•Training paid by the employer;•4 weeks of vacation per year;•Allowance for sports activities;•Social committee and sustainable development committee.ResponsibilitiesReporting to the Infrastructure and Technical Support Director, the incumbent based in Montreal will be responsible for:•Contribute to the evolution of the company's multi-site network architecture;•Ensure the reliability, efficiency, performance and security of the IT infrastructure;•Maintain and advance cloud infrastructure;•Ensure the configuration, analysis, updates and resolution of network and server alerts;•Contribute to the automation of recurring tasks;•Participate in the various one-off projects of the company;•Act as the last level of technical support.QualificationsTo excel in this role, you will need the following technical knowledge:•2 years minimum experience as a system administrator;•Knowledge and agility with M365 (Azure, Intunes, Sharepoint, etc.);•Agility in automation and scripting with PowerShell;•Knowledge of virtualized environments (Hyper-V);•Experience in network design with Cisco / Meraki;You will also need to have the following skills:•Be able to work under pressure;•Be able to work occasionally outside of standard office hours;•Bilingual (impeccable French and English);•Demonstrate solid autonomy;SummaryThank you for applying for this position of System Administrator in Montreal. We will review your request and get back to you promptly if your profile matches our criteria.Contact Jonathan Lavoie to discuss this role: jonathan.lavoie@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Sherbrooke, Québec
      • Contract
      I.T Support Technician Level 1-2Position located in Sherbrooke12 months contractThe main mission of the IT support technician is to provide technical assistance to users regarding the configuration and use of software and computer workstation peripherals. He performs technical work relating, among other things, to the installation, maintenance and configuration of software and IT equipment (PC, Mac and mobile devices) and associated telecommunications. He provides level 1-2 support for information technology for all company employees across Canada. He actively collaborates in the development of the company through his involvement in various national growth projects.Responsibilities1. Technical aspect• Diagnose and solve problems related to the use of a Windows workstation, Active Directory, backup, applications,• Provide local and remote support to employees in the use of various IT tools,• Deploy workstations and install peripherals,• Administer and maintain computer applications and networks,• Ensure the security of the company's network and data,• Ensure equipment monitoring and follow-up of data backups and alerts,• Provide technical support to users by meeting user needs by processing various tickets,• Provide training as needed for effective use of computer systems and various programs and software,• Monitor and update the inventory of IT equipment and mobile devices,• Keep abreast of new technologies.2. Administrative aspect• Document the business continuity procedures and carry out technical drafting of IT risk management,• Travel occasionally to support clinics in Quebec,• Share the vision and values of the company,3. Application section• Technologies: Active Directory, Networking, Microsoft Exchange, Corporate anti-virus.• Strengths: Sharepoint.Qualifications:• DEP in computer science or equivalent• Have 2 to 3 years of experience in a similar position• Demonstrate a spirit of analysis and synthesis• Have a sense of service and support to users• Demonstrate autonomy and flexibility• Demonstrate integrity and discretion• Adequately manage stressful situations• Ability in interpersonal relationships• Spoken and written languages: French-English bilingualismAdvantagesI.T Support Technician Level 1-2Position located in Sherbrooke12 months contractThe main mission of the IT support technician is to provide technical assistance to users regarding the configuration and use of software and computer workstation peripherals. He performs technical work relating, among other things, to the installation, maintenance and configuration of software and IT equipment (PC, Mac and mobile devices) and associated telecommunications. He provides level 1-2 support for information technology for all company employees across Canada. He actively collaborates in the development of the company through his involvement in various national growth projects.Responsibilities1. Technical aspect• Diagnose and solve problems related to the use of a Windows workstation, Active Directory, backup, applications,• Provide local and remote support to employees in the use of various IT tools,• Deploy workstations and install peripherals,• Administer and maintain computer applications and networks,• Ensure the security of the company's network and data,• Ensure equipment monitoring and follow-up of data backups and alerts,• Provide technical support to users by meeting user needs by processing various tickets,• Provide training as needed for effective use of computer systems and various programs and software,• Monitor and update the inventory of IT equipment and mobile devices,• Keep abreast of new technologies.2. Administrative aspect• Document the business continuity procedures and carry out technical drafting of IT risk management,• Travel occasionally to support clinics in Quebec,• Share the vision and values of the company,3. Application section• Technologies: Active Directory, Networking, Microsoft Exchange, Corporate anti-virus.• Strengths: Sharepoint.Qualifications:• DEP in computer science or equivalent• Have 2 to 3 years of experience in a similar position• Demonstrate a spirit of analysis and synthesis• Have a sense of service and support to users• Demonstrate autonomy and flexibility• Demonstrate integrity and discretion• Adequately manage stressful situations• Ability in interpersonal relationships• Spoken and written languages: French-English bilingualismResponsibilitiesI.T Support Technician Level 1-2Position located in Sherbrooke12 months contractThe main mission of the IT support technician is to provide technical assistance to users regarding the configuration and use of software and computer workstation peripherals. He performs technical work relating, among other things, to the installation, maintenance and configuration of software and IT equipment (PC, Mac and mobile devices) and associated telecommunications. He provides level 1-2 support for information technology for all company employees across Canada. He actively collaborates in the development of the company through his involvement in various national growth projects.Responsibilities1. Technical aspect• Diagnose and solve problems related to the use of a Windows workstation, Active Directory, backup, applications,• Provide local and remote support to employees in the use of various IT tools,• Deploy workstations and install peripherals,• Administer and maintain computer applications and networks,• Ensure the security of the company's network and data,• Ensure equipment monitoring and follow-up of data backups and alerts,• Provide technical support to users by meeting user needs by processing various tickets,• Provide training as needed for effective use of computer systems and various programs and software,• Monitor and update the inventory of IT equipment and mobile devices,• Keep abreast of new technologies.2. Administrative aspect• Document the business continuity procedures and carry out technical drafting of IT risk management,• Travel occasionally to support clinics in Quebec,• Share the vision and values of the company,3. Application section• Technologies: Active Directory, Networking, Microsoft Exchange, Corporate anti-virus.• Strengths: Sharepoint.Qualifications:• DEP in computer science or equivalent• Have 2 to 3 years of experience in a similar position• Demonstrate a spirit of analysis and synthesis• Have a sense of service and support to users• Demonstrate autonomy and flexibility• Demonstrate integrity and discretion• Adequately manage stressful situations• Ability in interpersonal relationships• Spoken and written languages: French-English bilingualismQualificationsI.T Support Technician Level 1-2Position located in Sherbrooke12 months contractThe main mission of the IT support technician is to provide technical assistance to users regarding the configuration and use of software and computer workstation peripherals. He performs technical work relating, among other things, to the installation, maintenance and configuration of software and IT equipment (PC, Mac and mobile devices) and associated telecommunications. He provides level 1-2 support for information technology for all company employees across Canada. He actively collaborates in the development of the company through his involvement in various national growth projects.Responsibilities1. Technical aspect• Diagnose and solve problems related to the use of a Windows workstation, Active Directory, backup, applications,• Provide local and remote support to employees in the use of various IT tools,• Deploy workstations and install peripherals,• Administer and maintain computer applications and networks,• Ensure the security of the company's network and data,• Ensure equipment monitoring and follow-up of data backups and alerts,• Provide technical support to users by meeting user needs by processing various tickets,• Provide training as needed for effective use of computer systems and various programs and software,• Monitor and update the inventory of IT equipment and mobile devices,• Keep abreast of new technologies.2. Administrative aspect• Document the business continuity procedures and carry out technical drafting of IT risk management,• Travel occasionally to support clinics in Quebec,• Share the vision and values of the company,3. Application section• Technologies: Active Directory, Networking, Microsoft Exchange, Corporate anti-virus.• Strengths: Sharepoint.Qualifications:• DEP in computer science or equivalent• Have 2 to 3 years of experience in a similar position• Demonstrate a spirit of analysis and synthesis• Have a sense of service and support to users• Demonstrate autonomy and flexibility• Demonstrate integrity and discretion• Adequately manage stressful situations• Ability in interpersonal relationships• Spoken and written languages: French-English bilingualismSummaryI.T Support Technician Level 1-2Position located in Sherbrooke12 months contractThe main mission of the IT support technician is to provide technical assistance to users regarding the configuration and use of software and computer workstation peripherals. He performs technical work relating, among other things, to the installation, maintenance and configuration of software and IT equipment (PC, Mac and mobile devices) and associated telecommunications. He provides level 1-2 support for information technology for all company employees across Canada. He actively collaborates in the development of the company through his involvement in various national growth projects.Responsibilities1. Technical aspect• Diagnose and solve problems related to the use of a Windows workstation, Active Directory, backup, applications,• Provide local and remote support to employees in the use of various IT tools,• Deploy workstations and install peripherals,• Administer and maintain computer applications and networks,• Ensure the security of the company's network and data,• Ensure equipment monitoring and follow-up of data backups and alerts,• Provide technical support to users by meeting user needs by processing various tickets,• Provide training as needed for effective use of computer systems and various programs and software,• Monitor and update the inventory of IT equipment and mobile devices,• Keep abreast of new technologies.2. Administrative aspect• Document the business continuity procedures and carry out technical drafting of IT risk management,• Travel occasionally to support clinics in Quebec,• Share the vision and values of the company,3. Application section• Technologies: Active Directory, Networking, Microsoft Exchange, Corporate anti-virus.• Strengths: Sharepoint.Qualifications:• DEP in computer science or equivalent• Have 2 to 3 years of experience in a similar position• Demonstrate a spirit of analysis and synthesis• Have a sense of service and support to users• Demonstrate autonomy and flexibility• Demonstrate integrity and discretion• Adequately manage stressful situations• Ability in interpersonal relationships• Spoken and written languages: French-English bilingualismRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      I.T Support Technician Level 1-2Position located in Sherbrooke12 months contractThe main mission of the IT support technician is to provide technical assistance to users regarding the configuration and use of software and computer workstation peripherals. He performs technical work relating, among other things, to the installation, maintenance and configuration of software and IT equipment (PC, Mac and mobile devices) and associated telecommunications. He provides level 1-2 support for information technology for all company employees across Canada. He actively collaborates in the development of the company through his involvement in various national growth projects.Responsibilities1. Technical aspect• Diagnose and solve problems related to the use of a Windows workstation, Active Directory, backup, applications,• Provide local and remote support to employees in the use of various IT tools,• Deploy workstations and install peripherals,• Administer and maintain computer applications and networks,• Ensure the security of the company's network and data,• Ensure equipment monitoring and follow-up of data backups and alerts,• Provide technical support to users by meeting user needs by processing various tickets,• Provide training as needed for effective use of computer systems and various programs and software,• Monitor and update the inventory of IT equipment and mobile devices,• Keep abreast of new technologies.2. Administrative aspect• Document the business continuity procedures and carry out technical drafting of IT risk management,• Travel occasionally to support clinics in Quebec,• Share the vision and values of the company,3. Application section• Technologies: Active Directory, Networking, Microsoft Exchange, Corporate anti-virus.• Strengths: Sharepoint.Qualifications:• DEP in computer science or equivalent• Have 2 to 3 years of experience in a similar position• Demonstrate a spirit of analysis and synthesis• Have a sense of service and support to users• Demonstrate autonomy and flexibility• Demonstrate integrity and discretion• Adequately manage stressful situations• Ability in interpersonal relationships• Spoken and written languages: French-English bilingualismAdvantagesI.T Support Technician Level 1-2Position located in Sherbrooke12 months contractThe main mission of the IT support technician is to provide technical assistance to users regarding the configuration and use of software and computer workstation peripherals. He performs technical work relating, among other things, to the installation, maintenance and configuration of software and IT equipment (PC, Mac and mobile devices) and associated telecommunications. He provides level 1-2 support for information technology for all company employees across Canada. He actively collaborates in the development of the company through his involvement in various national growth projects.Responsibilities1. Technical aspect• Diagnose and solve problems related to the use of a Windows workstation, Active Directory, backup, applications,• Provide local and remote support to employees in the use of various IT tools,• Deploy workstations and install peripherals,• Administer and maintain computer applications and networks,• Ensure the security of the company's network and data,• Ensure equipment monitoring and follow-up of data backups and alerts,• Provide technical support to users by meeting user needs by processing various tickets,• Provide training as needed for effective use of computer systems and various programs and software,• Monitor and update the inventory of IT equipment and mobile devices,• Keep abreast of new technologies.2. Administrative aspect• Document the business continuity procedures and carry out technical drafting of IT risk management,• Travel occasionally to support clinics in Quebec,• Share the vision and values of the company,3. Application section• Technologies: Active Directory, Networking, Microsoft Exchange, Corporate anti-virus.• Strengths: Sharepoint.Qualifications:• DEP in computer science or equivalent• Have 2 to 3 years of experience in a similar position• Demonstrate a spirit of analysis and synthesis• Have a sense of service and support to users• Demonstrate autonomy and flexibility• Demonstrate integrity and discretion• Adequately manage stressful situations• Ability in interpersonal relationships• Spoken and written languages: French-English bilingualismResponsibilitiesI.T Support Technician Level 1-2Position located in Sherbrooke12 months contractThe main mission of the IT support technician is to provide technical assistance to users regarding the configuration and use of software and computer workstation peripherals. He performs technical work relating, among other things, to the installation, maintenance and configuration of software and IT equipment (PC, Mac and mobile devices) and associated telecommunications. He provides level 1-2 support for information technology for all company employees across Canada. He actively collaborates in the development of the company through his involvement in various national growth projects.Responsibilities1. Technical aspect• Diagnose and solve problems related to the use of a Windows workstation, Active Directory, backup, applications,• Provide local and remote support to employees in the use of various IT tools,• Deploy workstations and install peripherals,• Administer and maintain computer applications and networks,• Ensure the security of the company's network and data,• Ensure equipment monitoring and follow-up of data backups and alerts,• Provide technical support to users by meeting user needs by processing various tickets,• Provide training as needed for effective use of computer systems and various programs and software,• Monitor and update the inventory of IT equipment and mobile devices,• Keep abreast of new technologies.2. Administrative aspect• Document the business continuity procedures and carry out technical drafting of IT risk management,• Travel occasionally to support clinics in Quebec,• Share the vision and values of the company,3. Application section• Technologies: Active Directory, Networking, Microsoft Exchange, Corporate anti-virus.• Strengths: Sharepoint.Qualifications:• DEP in computer science or equivalent• Have 2 to 3 years of experience in a similar position• Demonstrate a spirit of analysis and synthesis• Have a sense of service and support to users• Demonstrate autonomy and flexibility• Demonstrate integrity and discretion• Adequately manage stressful situations• Ability in interpersonal relationships• Spoken and written languages: French-English bilingualismQualificationsI.T Support Technician Level 1-2Position located in Sherbrooke12 months contractThe main mission of the IT support technician is to provide technical assistance to users regarding the configuration and use of software and computer workstation peripherals. He performs technical work relating, among other things, to the installation, maintenance and configuration of software and IT equipment (PC, Mac and mobile devices) and associated telecommunications. He provides level 1-2 support for information technology for all company employees across Canada. He actively collaborates in the development of the company through his involvement in various national growth projects.Responsibilities1. Technical aspect• Diagnose and solve problems related to the use of a Windows workstation, Active Directory, backup, applications,• Provide local and remote support to employees in the use of various IT tools,• Deploy workstations and install peripherals,• Administer and maintain computer applications and networks,• Ensure the security of the company's network and data,• Ensure equipment monitoring and follow-up of data backups and alerts,• Provide technical support to users by meeting user needs by processing various tickets,• Provide training as needed for effective use of computer systems and various programs and software,• Monitor and update the inventory of IT equipment and mobile devices,• Keep abreast of new technologies.2. Administrative aspect• Document the business continuity procedures and carry out technical drafting of IT risk management,• Travel occasionally to support clinics in Quebec,• Share the vision and values of the company,3. Application section• Technologies: Active Directory, Networking, Microsoft Exchange, Corporate anti-virus.• Strengths: Sharepoint.Qualifications:• DEP in computer science or equivalent• Have 2 to 3 years of experience in a similar position• Demonstrate a spirit of analysis and synthesis• Have a sense of service and support to users• Demonstrate autonomy and flexibility• Demonstrate integrity and discretion• Adequately manage stressful situations• Ability in interpersonal relationships• Spoken and written languages: French-English bilingualismSummaryI.T Support Technician Level 1-2Position located in Sherbrooke12 months contractThe main mission of the IT support technician is to provide technical assistance to users regarding the configuration and use of software and computer workstation peripherals. He performs technical work relating, among other things, to the installation, maintenance and configuration of software and IT equipment (PC, Mac and mobile devices) and associated telecommunications. He provides level 1-2 support for information technology for all company employees across Canada. He actively collaborates in the development of the company through his involvement in various national growth projects.Responsibilities1. Technical aspect• Diagnose and solve problems related to the use of a Windows workstation, Active Directory, backup, applications,• Provide local and remote support to employees in the use of various IT tools,• Deploy workstations and install peripherals,• Administer and maintain computer applications and networks,• Ensure the security of the company's network and data,• Ensure equipment monitoring and follow-up of data backups and alerts,• Provide technical support to users by meeting user needs by processing various tickets,• Provide training as needed for effective use of computer systems and various programs and software,• Monitor and update the inventory of IT equipment and mobile devices,• Keep abreast of new technologies.2. Administrative aspect• Document the business continuity procedures and carry out technical drafting of IT risk management,• Travel occasionally to support clinics in Quebec,• Share the vision and values of the company,3. Application section• Technologies: Active Directory, Networking, Microsoft Exchange, Corporate anti-virus.• Strengths: Sharepoint.Qualifications:• DEP in computer science or equivalent• Have 2 to 3 years of experience in a similar position• Demonstrate a spirit of analysis and synthesis• Have a sense of service and support to users• Demonstrate autonomy and flexibility• Demonstrate integrity and discretion• Adequately manage stressful situations• Ability in interpersonal relationships• Spoken and written languages: French-English bilingualismRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      IT Technician Level 2-312 months contractPosition Located in MontréalThe main mission of the IT support technician is to provide technical assistance to users regarding the configuration and use of software and computer workstation peripherals. He performs technical work relating, among other things, to the installation, maintenance and configuration of software and IT equipment (PC, Mac and mobile devices) and associated telecommunications. He provides level 2-3 IT support for all company employees across Canada. He actively collaborates in the development of the company through his involvement in various national growth projects.1. Technical aspect• Diagnose and solve problems related to the use of a Windows workstation, Active Directory, backup, applications,• Provide local and remote support to employees in the use of various IT tools,• Deploy workstations and install peripherals,• Administer and maintain computer applications and networks,• Ensure the security of the company's network and data,• Ensure equipment monitoring and follow-up of data backups and alerts,• Provide technical support to users by meeting user needs by processing various tickets,• Provide training as needed for effective use of computer systems and various programs and software,• Monitor and update the inventory of IT equipment and mobile devices,• Act as a resource person with suppliers for the management of surveillance cameras,• Keep abreast of new technologies.2. Administrative aspect• Document the business continuity procedures and carry out technical drafting of IT risk management,• Travel occasionally to support clinics in Quebec,• Adhere to the vision and values of the company,• Act as a watch on IT expenses,• Management of relations with various IT suppliers.3. Application section• Mastery of the following technologies: Administer the Ms365 portal, Windows Server (all versions), Company backup system, Active Directory, Networking, Microsoft Exchange, Company anti-virus.• Strengths: Sharepoint.Qualifications:• DEP in computer science or equivalent• Have 2 to 3 years of experience in a similar position• Demonstrate a spirit of analysis and synthesis• Have a sense of service and support to users• Demonstrate autonomy and flexibility• Demonstrate integrity and discretion• Adequately manage stressful situations• Ability in interpersonal relationships• Spoken and written languages: French-English bilingualismAdvantagesIT Technician Level 2-312 months contractPosition Located in MontréalThe main mission of the IT support technician is to provide technical assistance to users regarding the configuration and use of software and computer workstation peripherals. He performs technical work relating, among other things, to the installation, maintenance and configuration of software and IT equipment (PC, Mac and mobile devices) and associated telecommunications. He provides level 2-3 IT support for all company employees across Canada. He actively collaborates in the development of the company through his involvement in various national growth projects.1. Technical aspect• Diagnose and solve problems related to the use of a Windows workstation, Active Directory, backup, applications,• Provide local and remote support to employees in the use of various IT tools,• Deploy workstations and install peripherals,• Administer and maintain computer applications and networks,• Ensure the security of the company's network and data,• Ensure equipment monitoring and follow-up of data backups and alerts,• Provide technical support to users by meeting user needs by processing various tickets,• Provide training as needed for effective use of computer systems and various programs and software,• Monitor and update the inventory of IT equipment and mobile devices,• Act as a resource person with suppliers for the management of surveillance cameras,• Keep abreast of new technologies.2. Administrative aspect• Document the business continuity procedures and carry out technical drafting of IT risk management,• Travel occasionally to support clinics in Quebec,• Adhere to the vision and values of the company,• Act as a watch on IT expenses,• Management of relations with various IT suppliers.3. Application section• Mastery of the following technologies: Administer the Ms365 portal, Windows Server (all versions), Company backup system, Active Directory, Networking, Microsoft Exchange, Company anti-virus.• Strengths: Sharepoint.Qualifications:• DEP in computer science or equivalent• Have 2 to 3 years of experience in a similar position• Demonstrate a spirit of analysis and synthesis• Have a sense of service and support to users• Demonstrate autonomy and flexibility• Demonstrate integrity and discretion• Adequately manage stressful situations• Ability in interpersonal relationships• Spoken and written languages: French-English bilingualismResponsibilitiesIT Technician Level 2-312 months contractPosition Located in MontréalThe main mission of the IT support technician is to provide technical assistance to users regarding the configuration and use of software and computer workstation peripherals. He performs technical work relating, among other things, to the installation, maintenance and configuration of software and IT equipment (PC, Mac and mobile devices) and associated telecommunications. He provides level 2-3 IT support for all company employees across Canada. He actively collaborates in the development of the company through his involvement in various national growth projects.1. Technical aspect• Diagnose and solve problems related to the use of a Windows workstation, Active Directory, backup, applications,• Provide local and remote support to employees in the use of various IT tools,• Deploy workstations and install peripherals,• Administer and maintain computer applications and networks,• Ensure the security of the company's network and data,• Ensure equipment monitoring and follow-up of data backups and alerts,• Provide technical support to users by meeting user needs by processing various tickets,• Provide training as needed for effective use of computer systems and various programs and software,• Monitor and update the inventory of IT equipment and mobile devices,• Act as a resource person with suppliers for the management of surveillance cameras,• Keep abreast of new technologies.2. Administrative aspect• Document the business continuity procedures and carry out technical drafting of IT risk management,• Travel occasionally to support clinics in Quebec,• Adhere to the vision and values of the company,• Act as a watch on IT expenses,• Management of relations with various IT suppliers.3. Application section• Mastery of the following technologies: Administer the Ms365 portal, Windows Server (all versions), Company backup system, Active Directory, Networking, Microsoft Exchange, Company anti-virus.• Strengths: Sharepoint.Qualifications:• DEP in computer science or equivalent• Have 2 to 3 years of experience in a similar position• Demonstrate a spirit of analysis and synthesis• Have a sense of service and support to users• Demonstrate autonomy and flexibility• Demonstrate integrity and discretion• Adequately manage stressful situations• Ability in interpersonal relationships• Spoken and written languages: French-English bilingualismQualificationsIT Technician Level 2-312 months contractPosition Located in MontréalThe main mission of the IT support technician is to provide technical assistance to users regarding the configuration and use of software and computer workstation peripherals. He performs technical work relating, among other things, to the installation, maintenance and configuration of software and IT equipment (PC, Mac and mobile devices) and associated telecommunications. He provides level 2-3 IT support for all company employees across Canada. He actively collaborates in the development of the company through his involvement in various national growth projects.1. Technical aspect• Diagnose and solve problems related to the use of a Windows workstation, Active Directory, backup, applications,• Provide local and remote support to employees in the use of various IT tools,• Deploy workstations and install peripherals,• Administer and maintain computer applications and networks,• Ensure the security of the company's network and data,• Ensure equipment monitoring and follow-up of data backups and alerts,• Provide technical support to users by meeting user needs by processing various tickets,• Provide training as needed for effective use of computer systems and various programs and software,• Monitor and update the inventory of IT equipment and mobile devices,• Act as a resource person with suppliers for the management of surveillance cameras,• Keep abreast of new technologies.2. Administrative aspect• Document the business continuity procedures and carry out technical drafting of IT risk management,• Travel occasionally to support clinics in Quebec,• Adhere to the vision and values of the company,• Act as a watch on IT expenses,• Management of relations with various IT suppliers.3. Application section• Mastery of the following technologies: Administer the Ms365 portal, Windows Server (all versions), Company backup system, Active Directory, Networking, Microsoft Exchange, Company anti-virus.• Strengths: Sharepoint.Qualifications:• DEP in computer science or equivalent• Have 2 to 3 years of experience in a similar position• Demonstrate a spirit of analysis and synthesis• Have a sense of service and support to users• Demonstrate autonomy and flexibility• Demonstrate integrity and discretion• Adequately manage stressful situations• Ability in interpersonal relationships• Spoken and written languages: French-English bilingualismSummaryIT Technician Level 2-312 months contractPosition Located in MontréalThe main mission of the IT support technician is to provide technical assistance to users regarding the configuration and use of software and computer workstation peripherals. He performs technical work relating, among other things, to the installation, maintenance and configuration of software and IT equipment (PC, Mac and mobile devices) and associated telecommunications. He provides level 2-3 IT support for all company employees across Canada. He actively collaborates in the development of the company through his involvement in various national growth projects.1. Technical aspect• Diagnose and solve problems related to the use of a Windows workstation, Active Directory, backup, applications,• Provide local and remote support to employees in the use of various IT tools,• Deploy workstations and install peripherals,• Administer and maintain computer applications and networks,• Ensure the security of the company's network and data,• Ensure equipment monitoring and follow-up of data backups and alerts,• Provide technical support to users by meeting user needs by processing various tickets,• Provide training as needed for effective use of computer systems and various programs and software,• Monitor and update the inventory of IT equipment and mobile devices,• Act as a resource person with suppliers for the management of surveillance cameras,• Keep abreast of new technologies.2. Administrative aspect• Document the business continuity procedures and carry out technical drafting of IT risk management,• Travel occasionally to support clinics in Quebec,• Adhere to the vision and values of the company,• Act as a watch on IT expenses,• Management of relations with various IT suppliers.3. Application section• Mastery of the following technologies: Administer the Ms365 portal, Windows Server (all versions), Company backup system, Active Directory, Networking, Microsoft Exchange, Company anti-virus.• Strengths: Sharepoint.Qualifications:• DEP in computer science or equivalent• Have 2 to 3 years of experience in a similar position• Demonstrate a spirit of analysis and synthesis• Have a sense of service and support to users• Demonstrate autonomy and flexibility• Demonstrate integrity and discretion• Adequately manage stressful situations• Ability in interpersonal relationships• Spoken and written languages: French-English bilingualismRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      IT Technician Level 2-312 months contractPosition Located in MontréalThe main mission of the IT support technician is to provide technical assistance to users regarding the configuration and use of software and computer workstation peripherals. He performs technical work relating, among other things, to the installation, maintenance and configuration of software and IT equipment (PC, Mac and mobile devices) and associated telecommunications. He provides level 2-3 IT support for all company employees across Canada. He actively collaborates in the development of the company through his involvement in various national growth projects.1. Technical aspect• Diagnose and solve problems related to the use of a Windows workstation, Active Directory, backup, applications,• Provide local and remote support to employees in the use of various IT tools,• Deploy workstations and install peripherals,• Administer and maintain computer applications and networks,• Ensure the security of the company's network and data,• Ensure equipment monitoring and follow-up of data backups and alerts,• Provide technical support to users by meeting user needs by processing various tickets,• Provide training as needed for effective use of computer systems and various programs and software,• Monitor and update the inventory of IT equipment and mobile devices,• Act as a resource person with suppliers for the management of surveillance cameras,• Keep abreast of new technologies.2. Administrative aspect• Document the business continuity procedures and carry out technical drafting of IT risk management,• Travel occasionally to support clinics in Quebec,• Adhere to the vision and values of the company,• Act as a watch on IT expenses,• Management of relations with various IT suppliers.3. Application section• Mastery of the following technologies: Administer the Ms365 portal, Windows Server (all versions), Company backup system, Active Directory, Networking, Microsoft Exchange, Company anti-virus.• Strengths: Sharepoint.Qualifications:• DEP in computer science or equivalent• Have 2 to 3 years of experience in a similar position• Demonstrate a spirit of analysis and synthesis• Have a sense of service and support to users• Demonstrate autonomy and flexibility• Demonstrate integrity and discretion• Adequately manage stressful situations• Ability in interpersonal relationships• Spoken and written languages: French-English bilingualismAdvantagesIT Technician Level 2-312 months contractPosition Located in MontréalThe main mission of the IT support technician is to provide technical assistance to users regarding the configuration and use of software and computer workstation peripherals. He performs technical work relating, among other things, to the installation, maintenance and configuration of software and IT equipment (PC, Mac and mobile devices) and associated telecommunications. He provides level 2-3 IT support for all company employees across Canada. He actively collaborates in the development of the company through his involvement in various national growth projects.1. Technical aspect• Diagnose and solve problems related to the use of a Windows workstation, Active Directory, backup, applications,• Provide local and remote support to employees in the use of various IT tools,• Deploy workstations and install peripherals,• Administer and maintain computer applications and networks,• Ensure the security of the company's network and data,• Ensure equipment monitoring and follow-up of data backups and alerts,• Provide technical support to users by meeting user needs by processing various tickets,• Provide training as needed for effective use of computer systems and various programs and software,• Monitor and update the inventory of IT equipment and mobile devices,• Act as a resource person with suppliers for the management of surveillance cameras,• Keep abreast of new technologies.2. Administrative aspect• Document the business continuity procedures and carry out technical drafting of IT risk management,• Travel occasionally to support clinics in Quebec,• Adhere to the vision and values of the company,• Act as a watch on IT expenses,• Management of relations with various IT suppliers.3. Application section• Mastery of the following technologies: Administer the Ms365 portal, Windows Server (all versions), Company backup system, Active Directory, Networking, Microsoft Exchange, Company anti-virus.• Strengths: Sharepoint.Qualifications:• DEP in computer science or equivalent• Have 2 to 3 years of experience in a similar position• Demonstrate a spirit of analysis and synthesis• Have a sense of service and support to users• Demonstrate autonomy and flexibility• Demonstrate integrity and discretion• Adequately manage stressful situations• Ability in interpersonal relationships• Spoken and written languages: French-English bilingualismResponsibilitiesIT Technician Level 2-312 months contractPosition Located in MontréalThe main mission of the IT support technician is to provide technical assistance to users regarding the configuration and use of software and computer workstation peripherals. He performs technical work relating, among other things, to the installation, maintenance and configuration of software and IT equipment (PC, Mac and mobile devices) and associated telecommunications. He provides level 2-3 IT support for all company employees across Canada. He actively collaborates in the development of the company through his involvement in various national growth projects.1. Technical aspect• Diagnose and solve problems related to the use of a Windows workstation, Active Directory, backup, applications,• Provide local and remote support to employees in the use of various IT tools,• Deploy workstations and install peripherals,• Administer and maintain computer applications and networks,• Ensure the security of the company's network and data,• Ensure equipment monitoring and follow-up of data backups and alerts,• Provide technical support to users by meeting user needs by processing various tickets,• Provide training as needed for effective use of computer systems and various programs and software,• Monitor and update the inventory of IT equipment and mobile devices,• Act as a resource person with suppliers for the management of surveillance cameras,• Keep abreast of new technologies.2. Administrative aspect• Document the business continuity procedures and carry out technical drafting of IT risk management,• Travel occasionally to support clinics in Quebec,• Adhere to the vision and values of the company,• Act as a watch on IT expenses,• Management of relations with various IT suppliers.3. Application section• Mastery of the following technologies: Administer the Ms365 portal, Windows Server (all versions), Company backup system, Active Directory, Networking, Microsoft Exchange, Company anti-virus.• Strengths: Sharepoint.Qualifications:• DEP in computer science or equivalent• Have 2 to 3 years of experience in a similar position• Demonstrate a spirit of analysis and synthesis• Have a sense of service and support to users• Demonstrate autonomy and flexibility• Demonstrate integrity and discretion• Adequately manage stressful situations• Ability in interpersonal relationships• Spoken and written languages: French-English bilingualismQualificationsIT Technician Level 2-312 months contractPosition Located in MontréalThe main mission of the IT support technician is to provide technical assistance to users regarding the configuration and use of software and computer workstation peripherals. He performs technical work relating, among other things, to the installation, maintenance and configuration of software and IT equipment (PC, Mac and mobile devices) and associated telecommunications. He provides level 2-3 IT support for all company employees across Canada. He actively collaborates in the development of the company through his involvement in various national growth projects.1. Technical aspect• Diagnose and solve problems related to the use of a Windows workstation, Active Directory, backup, applications,• Provide local and remote support to employees in the use of various IT tools,• Deploy workstations and install peripherals,• Administer and maintain computer applications and networks,• Ensure the security of the company's network and data,• Ensure equipment monitoring and follow-up of data backups and alerts,• Provide technical support to users by meeting user needs by processing various tickets,• Provide training as needed for effective use of computer systems and various programs and software,• Monitor and update the inventory of IT equipment and mobile devices,• Act as a resource person with suppliers for the management of surveillance cameras,• Keep abreast of new technologies.2. Administrative aspect• Document the business continuity procedures and carry out technical drafting of IT risk management,• Travel occasionally to support clinics in Quebec,• Adhere to the vision and values of the company,• Act as a watch on IT expenses,• Management of relations with various IT suppliers.3. Application section• Mastery of the following technologies: Administer the Ms365 portal, Windows Server (all versions), Company backup system, Active Directory, Networking, Microsoft Exchange, Company anti-virus.• Strengths: Sharepoint.Qualifications:• DEP in computer science or equivalent• Have 2 to 3 years of experience in a similar position• Demonstrate a spirit of analysis and synthesis• Have a sense of service and support to users• Demonstrate autonomy and flexibility• Demonstrate integrity and discretion• Adequately manage stressful situations• Ability in interpersonal relationships• Spoken and written languages: French-English bilingualismSummaryIT Technician Level 2-312 months contractPosition Located in MontréalThe main mission of the IT support technician is to provide technical assistance to users regarding the configuration and use of software and computer workstation peripherals. He performs technical work relating, among other things, to the installation, maintenance and configuration of software and IT equipment (PC, Mac and mobile devices) and associated telecommunications. He provides level 2-3 IT support for all company employees across Canada. He actively collaborates in the development of the company through his involvement in various national growth projects.1. Technical aspect• Diagnose and solve problems related to the use of a Windows workstation, Active Directory, backup, applications,• Provide local and remote support to employees in the use of various IT tools,• Deploy workstations and install peripherals,• Administer and maintain computer applications and networks,• Ensure the security of the company's network and data,• Ensure equipment monitoring and follow-up of data backups and alerts,• Provide technical support to users by meeting user needs by processing various tickets,• Provide training as needed for effective use of computer systems and various programs and software,• Monitor and update the inventory of IT equipment and mobile devices,• Act as a resource person with suppliers for the management of surveillance cameras,• Keep abreast of new technologies.2. Administrative aspect• Document the business continuity procedures and carry out technical drafting of IT risk management,• Travel occasionally to support clinics in Quebec,• Adhere to the vision and values of the company,• Act as a watch on IT expenses,• Management of relations with various IT suppliers.3. Application section• Mastery of the following technologies: Administer the Ms365 portal, Windows Server (all versions), Company backup system, Active Directory, Networking, Microsoft Exchange, Company anti-virus.• Strengths: Sharepoint.Qualifications:• DEP in computer science or equivalent• Have 2 to 3 years of experience in a similar position• Demonstrate a spirit of analysis and synthesis• Have a sense of service and support to users• Demonstrate autonomy and flexibility• Demonstrate integrity and discretion• Adequately manage stressful situations• Ability in interpersonal relationships• Spoken and written languages: French-English bilingualismRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Verdun, Québec
      • Contract
      Being an Analyst with us means:● Have a direct impact on the customer experience● To be able to see concretely the final product of his work● Participated in a multitude of large-scale projectsYou are the ideal candidate if you master:• Experience in stakeholder management.• Supplier management experience (or monthly, worked with suppliers).• Basic knowledge of databases.• Basic programming knowledge (being able to read pseudo-code).• Knowledge of the world of payment and / or counters.• At least 3 years of technical experience in analysis, technical support or incident management.What we offer you:● A constantly evolving work environment● Environment where the complexity of technological environments promotes development and encourages work / life balance● A collaborative and dynamic work climate● Paid remuneration● Competitive social benefits● A continuous training and development programAdvantages______________________________________________________________________________Responsibilities______________________________________________________________________________Qualifications______________________________________________________________________________Summary______________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Being an Analyst with us means:● Have a direct impact on the customer experience● To be able to see concretely the final product of his work● Participated in a multitude of large-scale projectsYou are the ideal candidate if you master:• Experience in stakeholder management.• Supplier management experience (or monthly, worked with suppliers).• Basic knowledge of databases.• Basic programming knowledge (being able to read pseudo-code).• Knowledge of the world of payment and / or counters.• At least 3 years of technical experience in analysis, technical support or incident management.What we offer you:● A constantly evolving work environment● Environment where the complexity of technological environments promotes development and encourages work / life balance● A collaborative and dynamic work climate● Paid remuneration● Competitive social benefits● A continuous training and development programAdvantages______________________________________________________________________________Responsibilities______________________________________________________________________________Qualifications______________________________________________________________________________Summary______________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      IT managerYou are an experienced IT administrator with natural leadership? You would like to act as a technical referent for your team and have a concrete impact on the IT projects. You will be in charge of setting up and developing IT processes and projects for a growing company in the manufacturing sector.Under the responsibility of the VP of Technologies, you will have responsibilities•Optimal management of the IT Expertise Center team. You will be responsible on a day-to-day basis for the proper functioning and development of IT services;•Formulate and revise support policies and promote their implementation;•Efficiently develop procedures related to the identification, prioritization and resolution of incidents and / or application change requests, while ensuring rigorous monitoring;•Develop service standards and relations with users;•Manage your team through the following activities: recruitment, integration, mobilization, motivation, retention, performance;•Collaborate with other IT managers in the definition and delivery of strategic objectives for the large information technology sector;•Propose and develop innovative strategies from the IT point of view that supports the growth of the company;•Establish and respect the annual budget for IT infrastructure and equipment;•Negotiate contracts related to his department;Technical Environment •Virtualization & Cloud technologies: Hyper-V, Azure•Windows administration: Win 2008-2019, Active Directory, DNS, DHCP, Office 365, ManageEngine •Backup and Replication: Veeam•Networking: Routing, VLAN, Firewalls, VPN. (HPE - Aruba, Cisco, WatchGuard)•Deployment Tools: Active Directory GPO, Mobile Device Manager•PowerShell, Scripting, Task automation•O365 Online SharePoint and Teams administration•Experience with hardware such as Barcode Scanners, SAN, Clusters, RAID Arrays, Fiber Switches, Label Printers•AS/400 ( Asset )•JDE ERP System Administration ( A8.1 ) ( Asset )•IP Telephony (Asset)•Linux OS (Asset)Qualifications•Minimum of 5 years of experience as a System Administrator or Technical Support Specialist•Minimum of 2 years of experience as a Team Lead or Manager•Capability to learn and adapt quickly•Ability to prioritize, work under pressure, and meet deadlines•Strong attention to detail•Ability to work well with others in a multi-site team environment•Communicate clearly and concisely with others•Excellent written and verbal communication skills in English•Available to travel occasionally to the USAdvantages•A competitive salary•Group insurance coverage•Group RRSP with employer contribution•Flexible hours and remote work•In the Montreal area, accessible by public transportFor more information, please contact me isabelle.gauthier@randstad.caAdvantages•A competitive salary•Group insurance coverage•Group RRSP with employer contribution•Flexible hours and remote work•In the Montreal area, accessible by public transportResponsibilities•Optimal management of the IT Expertise Center team. You will be responsible on a day-to-day basis for the proper functioning and development of IT services;•Formulate and revise support policies and promote their implementation;•Efficiently develop procedures related to the identification, prioritization and resolution of incidents and / or application change requests, while ensuring rigorous monitoring;•Develop service standards and relations with users;•Manage your team through the following activities: recruitment, integration, mobilization, motivation, retention, performance;•Collaborate with other IT managers in the definition and delivery of strategic objectives for the large information technology sector;•Propose and develop innovative strategies from the IT point of view that supports the growth of the company;•Establish and respect the annual budget for IT infrastructure and equipment;•Negotiate contracts related to his department;Qualifications•Minimum of 5 years of experience as a System Administrator or Technical Support Specialist•Minimum of 2 years of experience as a Team Lead or Manager•Capability to learn and adapt quickly•Ability to prioritize, work under pressure, and meet deadlines•Strong attention to detail•Ability to work well with others in a multi-site team environment•Communicate clearly and concisely with others•Excellent written and verbal communication skills in English•Available to travel occasionally to the USSummaryFor more information for this opportunity of IT Manager, please contact me isabelle.gauthier@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      IT managerYou are an experienced IT administrator with natural leadership? You would like to act as a technical referent for your team and have a concrete impact on the IT projects. You will be in charge of setting up and developing IT processes and projects for a growing company in the manufacturing sector.Under the responsibility of the VP of Technologies, you will have responsibilities•Optimal management of the IT Expertise Center team. You will be responsible on a day-to-day basis for the proper functioning and development of IT services;•Formulate and revise support policies and promote their implementation;•Efficiently develop procedures related to the identification, prioritization and resolution of incidents and / or application change requests, while ensuring rigorous monitoring;•Develop service standards and relations with users;•Manage your team through the following activities: recruitment, integration, mobilization, motivation, retention, performance;•Collaborate with other IT managers in the definition and delivery of strategic objectives for the large information technology sector;•Propose and develop innovative strategies from the IT point of view that supports the growth of the company;•Establish and respect the annual budget for IT infrastructure and equipment;•Negotiate contracts related to his department;Technical Environment •Virtualization & Cloud technologies: Hyper-V, Azure•Windows administration: Win 2008-2019, Active Directory, DNS, DHCP, Office 365, ManageEngine •Backup and Replication: Veeam•Networking: Routing, VLAN, Firewalls, VPN. (HPE - Aruba, Cisco, WatchGuard)•Deployment Tools: Active Directory GPO, Mobile Device Manager•PowerShell, Scripting, Task automation•O365 Online SharePoint and Teams administration•Experience with hardware such as Barcode Scanners, SAN, Clusters, RAID Arrays, Fiber Switches, Label Printers•AS/400 ( Asset )•JDE ERP System Administration ( A8.1 ) ( Asset )•IP Telephony (Asset)•Linux OS (Asset)Qualifications•Minimum of 5 years of experience as a System Administrator or Technical Support Specialist•Minimum of 2 years of experience as a Team Lead or Manager•Capability to learn and adapt quickly•Ability to prioritize, work under pressure, and meet deadlines•Strong attention to detail•Ability to work well with others in a multi-site team environment•Communicate clearly and concisely with others•Excellent written and verbal communication skills in English•Available to travel occasionally to the USAdvantages•A competitive salary•Group insurance coverage•Group RRSP with employer contribution•Flexible hours and remote work•In the Montreal area, accessible by public transportFor more information, please contact me isabelle.gauthier@randstad.caAdvantages•A competitive salary•Group insurance coverage•Group RRSP with employer contribution•Flexible hours and remote work•In the Montreal area, accessible by public transportResponsibilities•Optimal management of the IT Expertise Center team. You will be responsible on a day-to-day basis for the proper functioning and development of IT services;•Formulate and revise support policies and promote their implementation;•Efficiently develop procedures related to the identification, prioritization and resolution of incidents and / or application change requests, while ensuring rigorous monitoring;•Develop service standards and relations with users;•Manage your team through the following activities: recruitment, integration, mobilization, motivation, retention, performance;•Collaborate with other IT managers in the definition and delivery of strategic objectives for the large information technology sector;•Propose and develop innovative strategies from the IT point of view that supports the growth of the company;•Establish and respect the annual budget for IT infrastructure and equipment;•Negotiate contracts related to his department;Qualifications•Minimum of 5 years of experience as a System Administrator or Technical Support Specialist•Minimum of 2 years of experience as a Team Lead or Manager•Capability to learn and adapt quickly•Ability to prioritize, work under pressure, and meet deadlines•Strong attention to detail•Ability to work well with others in a multi-site team environment•Communicate clearly and concisely with others•Excellent written and verbal communication skills in English•Available to travel occasionally to the USSummaryFor more information for this opportunity of IT Manager, please contact me isabelle.gauthier@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Cloud System Administrator Looking for a new challenge as a Cloud System Administrator in the Montreal area? Would you like to join an international company specializing in business process optimization? Are you looking for a flexible position where you can work on multiple projects and work in a cloud-based environment? You meet most of these criteria: •Ability to find solutions to complex problems and learn quickly and independently.•Be able to quickly familiarize yourself with and master the administrative interface of different products.•Ability to listen and analyze needs, popularize and communicate ideas and technical concepts in a clear and adapted way to the interlocutor;•Bilingual (oral and written) English and French Your main tasks: •Installation and administration of Windows and Linux servers at the operating system level.•Installation and administration of Active Directory, DNS, DHCP, and network policy.•Installation of firewalls, tunnels and wireless networks.•Administer and support cloud infrastructure (AWS - GCP and Azure).•Ensure prompt follow-up and support to customers and internal teams•Manage different systems (MDM, file server, VPN, Google apps, and others).•Analyze the needs of the company and make recommendations on future strategic choices.•Manage the internal network as well as physical equipment.•Configure and manage system backups.•Diagnose router and network connection problems and make necessary recommendations.•Perform computer security operations such as encrypting data, installing 2FA, and creating secure connections with web services.•Analyze problems, participate in the search for solutions and develop new ways of doing things. You have:•DEC or AEC in computer science or DEP in technical support •A minimum of 5 years of experience in a related role.•Good knowledge of systems administration (Windows, Linux at the operating system level)•Experience in cloud server administration, Cloud Infrastructure (AWS - GCP and Azure).•Experience with Active Directory, DNS, DHCP and Network Policy Good knowledge of network administration (Security, Firewall, Tunnels, Wireless, etc.) You are looking for an environment that offers: •Large-scale environment •State-of-the-art technologies•A new challenge as a computer technician in the Montreal area•Flexibility Teleworking •A more than competitive salary + Bonus•Insurance Program•RRSAs•Multiple opportunities for career advancement •Cellular and Laptop provided Don't waste another minute! Send us your resume today to apply for this challenging position as a Cloud System Administrator in the Montreal area. Please contact us at isabelle.gauthier@randstad.caAdvantages•Large-scale environment •State-of-the-art technologies•A new challenge as a computer technician in the Montreal area•Flexibility Teleworking •A more than competitive salary + Bonus•Insurance Program•RRSAs•Multiple opportunities for career advancement •Cellular and Laptop provided Responsibilities•Installation and administration of Windows and Linux servers at the operating system level.•Installation and administration of Active Directory, DNS, DHCP, and network policy.•Installation of firewalls, tunnels and wireless networks.•Administer and support cloud infrastructure (AWS - GCP and Azure).•Ensure prompt follow-up and support to customers and internal teams•Manage different systems (MDM, file server, VPN, Google apps, and others).•Analyze the needs of the company and make recommendations on future strategic choices.•Manage the internal network as well as physical equipment.•Configure and manage system backups.•Diagnose router and network connection problems and make necessary recommendations.•Perform computer security operations such as encrypting data, installing 2FA, and creating secure connections with web services.•Analyze problems, participate in the search for solutions and develop new ways of doing things.Qualifications•DEC or AEC in computer science or DEP in technical support •A minimum of 5 years of experience in a related role.•Good knowledge of systems administration (Windows, Linux at the operating system level)•Experience in cloud server administration, Cloud Infrastructure (AWS - GCP and Azure).•Experience with Active Directory, DNS, DHCP and Network Policy Good knowledge of network administration (Security, Firewall, Tunnels, Wireless, etc.) SummaryDon't waste another minute! Send us your resume today to apply for this challenging position as a Cloud System Administrator in the Montreal area. Please contact us at isabelle.gauthier@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Cloud System Administrator Looking for a new challenge as a Cloud System Administrator in the Montreal area? Would you like to join an international company specializing in business process optimization? Are you looking for a flexible position where you can work on multiple projects and work in a cloud-based environment? You meet most of these criteria: •Ability to find solutions to complex problems and learn quickly and independently.•Be able to quickly familiarize yourself with and master the administrative interface of different products.•Ability to listen and analyze needs, popularize and communicate ideas and technical concepts in a clear and adapted way to the interlocutor;•Bilingual (oral and written) English and French Your main tasks: •Installation and administration of Windows and Linux servers at the operating system level.•Installation and administration of Active Directory, DNS, DHCP, and network policy.•Installation of firewalls, tunnels and wireless networks.•Administer and support cloud infrastructure (AWS - GCP and Azure).•Ensure prompt follow-up and support to customers and internal teams•Manage different systems (MDM, file server, VPN, Google apps, and others).•Analyze the needs of the company and make recommendations on future strategic choices.•Manage the internal network as well as physical equipment.•Configure and manage system backups.•Diagnose router and network connection problems and make necessary recommendations.•Perform computer security operations such as encrypting data, installing 2FA, and creating secure connections with web services.•Analyze problems, participate in the search for solutions and develop new ways of doing things. You have:•DEC or AEC in computer science or DEP in technical support •A minimum of 5 years of experience in a related role.•Good knowledge of systems administration (Windows, Linux at the operating system level)•Experience in cloud server administration, Cloud Infrastructure (AWS - GCP and Azure).•Experience with Active Directory, DNS, DHCP and Network Policy Good knowledge of network administration (Security, Firewall, Tunnels, Wireless, etc.) You are looking for an environment that offers: •Large-scale environment •State-of-the-art technologies•A new challenge as a computer technician in the Montreal area•Flexibility Teleworking •A more than competitive salary + Bonus•Insurance Program•RRSAs•Multiple opportunities for career advancement •Cellular and Laptop provided Don't waste another minute! Send us your resume today to apply for this challenging position as a Cloud System Administrator in the Montreal area. Please contact us at isabelle.gauthier@randstad.caAdvantages•Large-scale environment •State-of-the-art technologies•A new challenge as a computer technician in the Montreal area•Flexibility Teleworking •A more than competitive salary + Bonus•Insurance Program•RRSAs•Multiple opportunities for career advancement •Cellular and Laptop provided Responsibilities•Installation and administration of Windows and Linux servers at the operating system level.•Installation and administration of Active Directory, DNS, DHCP, and network policy.•Installation of firewalls, tunnels and wireless networks.•Administer and support cloud infrastructure (AWS - GCP and Azure).•Ensure prompt follow-up and support to customers and internal teams•Manage different systems (MDM, file server, VPN, Google apps, and others).•Analyze the needs of the company and make recommendations on future strategic choices.•Manage the internal network as well as physical equipment.•Configure and manage system backups.•Diagnose router and network connection problems and make necessary recommendations.•Perform computer security operations such as encrypting data, installing 2FA, and creating secure connections with web services.•Analyze problems, participate in the search for solutions and develop new ways of doing things.Qualifications•DEC or AEC in computer science or DEP in technical support •A minimum of 5 years of experience in a related role.•Good knowledge of systems administration (Windows, Linux at the operating system level)•Experience in cloud server administration, Cloud Infrastructure (AWS - GCP and Azure).•Experience with Active Directory, DNS, DHCP and Network Policy Good knowledge of network administration (Security, Firewall, Tunnels, Wireless, etc.) SummaryDon't waste another minute! Send us your resume today to apply for this challenging position as a Cloud System Administrator in the Montreal area. Please contact us at isabelle.gauthier@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Are you a junior IT technician looking for a challenge? Would you like to continue your IT career with one of the largest private investment management firms? Are you conscientious, always offer unparalleled service to users and are looking for a company in which you can grow? If so, this opportunity is for you!AdvantagesWhy do you want to get this IT Technician job?•Pension fund with employer contribution;•Complete group insurance paid at 100% by the employer;•Competitive salary and performance bonus;•Training paid by the employer;•Allowance for sports activities;•Social committee and sustainable development committee.ResponsibilitiesReporting to the Infrastructure and Technical Support Director, the incumbent based in Montreal will be responsible for:•Provide remote support, by phone and email, to company users as well as to all satellite offices;•Diagnose and resolve level 1 and 2 problems;•Install, configure, maintain and upgrade workstations, laptops, and phones for current and new employees;•Collaborate on projects and various tasks of the Assistance Center;•Keep the knowledge bank up to date.QualificationsTo excel in this role, you will need the following skills:•AEC, DEP or DEC in computer science, or equivalent;•1 to 2 years of experience as an IT technician / Helpdesk;•Knowledge of Windows Server, Active Directory and M365;•Knowledge of network protocols : TCP / IP, VPN, DHCP, etc.;•Knowledge of scripting in PowerShell (an asset);•“Customer service” oriented;•Bilingual (impeccable French and English both oral and written).SummaryThank you for applying for this IT Technician position in Montreal. We will review your request and get back to you promptly if your profile matches our criteria.Contact Jonathan Lavoie to discuss this role: jonathan.lavoie@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a junior IT technician looking for a challenge? Would you like to continue your IT career with one of the largest private investment management firms? Are you conscientious, always offer unparalleled service to users and are looking for a company in which you can grow? If so, this opportunity is for you!AdvantagesWhy do you want to get this IT Technician job?•Pension fund with employer contribution;•Complete group insurance paid at 100% by the employer;•Competitive salary and performance bonus;•Training paid by the employer;•Allowance for sports activities;•Social committee and sustainable development committee.ResponsibilitiesReporting to the Infrastructure and Technical Support Director, the incumbent based in Montreal will be responsible for:•Provide remote support, by phone and email, to company users as well as to all satellite offices;•Diagnose and resolve level 1 and 2 problems;•Install, configure, maintain and upgrade workstations, laptops, and phones for current and new employees;•Collaborate on projects and various tasks of the Assistance Center;•Keep the knowledge bank up to date.QualificationsTo excel in this role, you will need the following skills:•AEC, DEP or DEC in computer science, or equivalent;•1 to 2 years of experience as an IT technician / Helpdesk;•Knowledge of Windows Server, Active Directory and M365;•Knowledge of network protocols : TCP / IP, VPN, DHCP, etc.;•Knowledge of scripting in PowerShell (an asset);•“Customer service” oriented;•Bilingual (impeccable French and English both oral and written).SummaryThank you for applying for this IT Technician position in Montreal. We will review your request and get back to you promptly if your profile matches our criteria.Contact Jonathan Lavoie to discuss this role: jonathan.lavoie@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Lachine, Québec
      • Permanent
      Are you an electromechanical technician or a mechanical technician with experience in the hygiene & cleaning industry and want to showcase your skills? Are you looking for a new career opportunity?You can have the chance to be part of a great maintenance team for a company recognized in its field!Position: Service technicianSchedule: DaySalary: $26 to $32 depending on experienceLocation: LachineField of employment: Hygiene AdvantagesComplete insuranceRRSP programAdvancement in the companyVehicle and materials provided.ResponsibilitiesPerform planned and preventative maintenance on company product lines and competitive equipment.Complete customer service break down calls and repairs as scheduledPrepare new equipment for installation and in-serviceMaintain customer records and profilesPrepare and complete customer work orders, warranty claims and parts ordersBuild and maintain our good relationship with our customers, sales staff and managementSolve mechanical, and electrical problems utilizing, electronic, and paper service manuals and manufacturers technical support personnelActively foster key customer relationships and realize future growth potentialQualificationsElectromechanical or industrial mechanic certification or other experience2 to 5 years’ experience minimumSelf-starter who takes initiative and maintains excellent follow-through and follow-upStrong organizational, communication & computer skillsAbility to work effectively in situations that involve change and/or competing demandsPerform well in a fast-paced environmentProficient handling of all confidential and time-sensitive materialAbility to stay within budget on expendituresPerforms other related duties as required and assignedPossess a valid driver's license and clean driving recordSome travel requiredSummaryIf the position interests you, do not hesitate to contact me immediately at georges.azouri@randstad.caAre you already working and looking to improve your working conditions? Apply without fear! Our privacy policies are very clear: we will not communicate with your current employer without your consent.Looking forward to meet youGeorgesRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you an electromechanical technician or a mechanical technician with experience in the hygiene & cleaning industry and want to showcase your skills? Are you looking for a new career opportunity?You can have the chance to be part of a great maintenance team for a company recognized in its field!Position: Service technicianSchedule: DaySalary: $26 to $32 depending on experienceLocation: LachineField of employment: Hygiene AdvantagesComplete insuranceRRSP programAdvancement in the companyVehicle and materials provided.ResponsibilitiesPerform planned and preventative maintenance on company product lines and competitive equipment.Complete customer service break down calls and repairs as scheduledPrepare new equipment for installation and in-serviceMaintain customer records and profilesPrepare and complete customer work orders, warranty claims and parts ordersBuild and maintain our good relationship with our customers, sales staff and managementSolve mechanical, and electrical problems utilizing, electronic, and paper service manuals and manufacturers technical support personnelActively foster key customer relationships and realize future growth potentialQualificationsElectromechanical or industrial mechanic certification or other experience2 to 5 years’ experience minimumSelf-starter who takes initiative and maintains excellent follow-through and follow-upStrong organizational, communication & computer skillsAbility to work effectively in situations that involve change and/or competing demandsPerform well in a fast-paced environmentProficient handling of all confidential and time-sensitive materialAbility to stay within budget on expendituresPerforms other related duties as required and assignedPossess a valid driver's license and clean driving recordSome travel requiredSummaryIf the position interests you, do not hesitate to contact me immediately at georges.azouri@randstad.caAre you already working and looking to improve your working conditions? Apply without fear! Our privacy policies are very clear: we will not communicate with your current employer without your consent.Looking forward to meet youGeorgesRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Boucherville, Québec
      • Permanent
      Are you a system administrator with over 3 years of experience? Would you like to work for the largest Canadian telecommunications company? Have you worked in a Windows environment and are as interested about the infrastructure maintenance aspect as the "project mode"? If so, this opportunity is for you!AdvantagesWhy do you want to get this job as a System Administrator:•Corporate discounts;•Full range of group insurance (75% paid by the employer);•24/7 telemedicine;•RRSP with employer participation;•Share purchase program with employer participation.ResponsibilitiesReporting to the Network and Security Director, the incumbent based in Montreal will be responsible for:•Ensure the reliability, efficiency, performance and security of the IT infrastructure;•Ensure the configuration, analysis, updates and resolution of network and server alerts;•Ensure the monitoring of systems and backups;•Participate in the various one-off projects of the company and act as a project manager;•Act as the last level of technical support.QualificationsTo excel in this role, you will need the following technical knowledge:•Relevant studies in computer science (AEC, DEP, DEC, BAC, Certifications);•3 years minimum experience as a system administrator;•In-depth knowledge of Windows server, Active Directory, GPO, etc .;•Agile in a virtualized environment (Vmware);•Knowledge of Veeam;•Knowledge of Cisco / HP Aruba;•In-depth knowledge of Atlassian Jira and Confluence (a great asset).You will also need to have the following skills:•Be able to manage a project, from planning to execution and delivery;•Be able to work occasionally outside of standard office hours;•Bilingual (impeccable French and English);•Demonstrate solid autonomy;SummaryThank you for applying for this position of System Administrator in Montreal. We will review your request and get back to you promptly if your profile matches our criteria.Contact Jonathan Lavoie to discuss this role: jonathan.lavoie@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a system administrator with over 3 years of experience? Would you like to work for the largest Canadian telecommunications company? Have you worked in a Windows environment and are as interested about the infrastructure maintenance aspect as the "project mode"? If so, this opportunity is for you!AdvantagesWhy do you want to get this job as a System Administrator:•Corporate discounts;•Full range of group insurance (75% paid by the employer);•24/7 telemedicine;•RRSP with employer participation;•Share purchase program with employer participation.ResponsibilitiesReporting to the Network and Security Director, the incumbent based in Montreal will be responsible for:•Ensure the reliability, efficiency, performance and security of the IT infrastructure;•Ensure the configuration, analysis, updates and resolution of network and server alerts;•Ensure the monitoring of systems and backups;•Participate in the various one-off projects of the company and act as a project manager;•Act as the last level of technical support.QualificationsTo excel in this role, you will need the following technical knowledge:•Relevant studies in computer science (AEC, DEP, DEC, BAC, Certifications);•3 years minimum experience as a system administrator;•In-depth knowledge of Windows server, Active Directory, GPO, etc .;•Agile in a virtualized environment (Vmware);•Knowledge of Veeam;•Knowledge of Cisco / HP Aruba;•In-depth knowledge of Atlassian Jira and Confluence (a great asset).You will also need to have the following skills:•Be able to manage a project, from planning to execution and delivery;•Be able to work occasionally outside of standard office hours;•Bilingual (impeccable French and English);•Demonstrate solid autonomy;SummaryThank you for applying for this position of System Administrator in Montreal. We will review your request and get back to you promptly if your profile matches our criteria.Contact Jonathan Lavoie to discuss this role: jonathan.lavoie@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Are you a level 1 IT Support Technician ready to take on a new challenge in the greater Montreal area? Are you looking for the opportunity to grow within an innovative company that is one of the world's biggest players in its industry? Become part of a team of experts and grow within a large corporation with its stocks listed on the Toronto Stock Exchange. AdvantagesWhy do you want to get this IT Support Technician job?•Retirement plan;•Complete range of group insurance;•Employee assistance program;•Free parking OR discounts for public transportation;•Bonus when the technician is "on call" in the rotating emergency team.ResponsibilitiesReporting to the Customer Service Supervisor, you will be responsible for:•Interact with customers to provide support for the company's products and services;•Analyze, diagnose and resolve “hardware and / or software” problems related to the customer's request;•Note and document the information related to the problems or the customer's request;•Maintain knowledge of products, processes, etc .;•Promote online services, the online store as well as the online support;•Respond to emergency assistance calls outside of office hours (rotating emergency team);•Participate in and support the continuous improvement program.QualificationsTo excel in this role, you will need to have the following skills :•DEC in electronics, computer science or any other relevant studies or experience in a similar field;•Minimum of 2 years of customer service experience in a technical support position;•Perfectly bilingual - English / Spanish (Mandatory);•Proficiency in the MS Office suite;•Organized, autonomous, responsible;•Strong customer orientation.The following skills are an asset :•Network knowledge (TCP / IP, Firewall, DNS, etc.);•Third language: FrenchSummaryThank you for applying for this IT Support Technician position. We will review your request and get back to you promptly if your profile matches our criteria.Contact Jonathan Lavoie to discuss this role: jonathan.lavoie@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a level 1 IT Support Technician ready to take on a new challenge in the greater Montreal area? Are you looking for the opportunity to grow within an innovative company that is one of the world's biggest players in its industry? Become part of a team of experts and grow within a large corporation with its stocks listed on the Toronto Stock Exchange. AdvantagesWhy do you want to get this IT Support Technician job?•Retirement plan;•Complete range of group insurance;•Employee assistance program;•Free parking OR discounts for public transportation;•Bonus when the technician is "on call" in the rotating emergency team.ResponsibilitiesReporting to the Customer Service Supervisor, you will be responsible for:•Interact with customers to provide support for the company's products and services;•Analyze, diagnose and resolve “hardware and / or software” problems related to the customer's request;•Note and document the information related to the problems or the customer's request;•Maintain knowledge of products, processes, etc .;•Promote online services, the online store as well as the online support;•Respond to emergency assistance calls outside of office hours (rotating emergency team);•Participate in and support the continuous improvement program.QualificationsTo excel in this role, you will need to have the following skills :•DEC in electronics, computer science or any other relevant studies or experience in a similar field;•Minimum of 2 years of customer service experience in a technical support position;•Perfectly bilingual - English / Spanish (Mandatory);•Proficiency in the MS Office suite;•Organized, autonomous, responsible;•Strong customer orientation.The following skills are an asset :•Network knowledge (TCP / IP, Firewall, DNS, etc.);•Third language: FrenchSummaryThank you for applying for this IT Support Technician position. We will review your request and get back to you promptly if your profile matches our criteria.Contact Jonathan Lavoie to discuss this role: jonathan.lavoie@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Are you a system administrator based in the greater Montreal area with more than 3 years of experience? As an IT Manager, would you like to ensure the maintenance and proper functioning of a computer park of more than 300 users and professional accountants, divided over 8 sites? Do you always offer exceptional service to users? If so, this opportunity is for you!AdvantagesWhy do you want to get this IT Manager job:•Group insurance paid at 50% by the employer;•Competitive salary;•Telework possible;•Annual quality of life program;•VRSP program;•PAAE.ResponsibilitiesReporting to the General Manager, the incumbent based in Montreal will be responsible for:•Contribute to the evolution of the company's multi-site network architecture;•Ensure the reliability, efficiency, performance and security of the IT infrastructure;•Ensure the configuration, analysis, updates and resolution of network and server alerts;•Provide technical support at all levels to business users;•Manage the life cycle of the IT equipment;•Target and address opportunities with realistic solutions and associated costs.QualificationsTo excel in this role, you will need the following technical knowledge:•3 years of minimum experience as a system administrator / IT asset management;•Knowledge and agility with M365;•Ease of automation and scripting with PowerShell;•Network and firewall level experience (Cisco, Fortinet);•Experience with Veeam and relief sites;•BD SQL troubleshooting;•Knowledge of DELL servers (an asset);•Knowledge of VOIP telephony (an asset).You will also need to have the following skills:•Bilingual (French and functional English);•Demonstrate solid autonomy;•Hold a valid driver's license.SummaryThank you for applying for this position as IT Manager. We will review your request and get back to you promptly if your profile matches our criteria.Contact Jonathan Lavoie to discuss this role: jonathan.lavoie@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a system administrator based in the greater Montreal area with more than 3 years of experience? As an IT Manager, would you like to ensure the maintenance and proper functioning of a computer park of more than 300 users and professional accountants, divided over 8 sites? Do you always offer exceptional service to users? If so, this opportunity is for you!AdvantagesWhy do you want to get this IT Manager job:•Group insurance paid at 50% by the employer;•Competitive salary;•Telework possible;•Annual quality of life program;•VRSP program;•PAAE.ResponsibilitiesReporting to the General Manager, the incumbent based in Montreal will be responsible for:•Contribute to the evolution of the company's multi-site network architecture;•Ensure the reliability, efficiency, performance and security of the IT infrastructure;•Ensure the configuration, analysis, updates and resolution of network and server alerts;•Provide technical support at all levels to business users;•Manage the life cycle of the IT equipment;•Target and address opportunities with realistic solutions and associated costs.QualificationsTo excel in this role, you will need the following technical knowledge:•3 years of minimum experience as a system administrator / IT asset management;•Knowledge and agility with M365;•Ease of automation and scripting with PowerShell;•Network and firewall level experience (Cisco, Fortinet);•Experience with Veeam and relief sites;•BD SQL troubleshooting;•Knowledge of DELL servers (an asset);•Knowledge of VOIP telephony (an asset).You will also need to have the following skills:•Bilingual (French and functional English);•Demonstrate solid autonomy;•Hold a valid driver's license.SummaryThank you for applying for this position as IT Manager. We will review your request and get back to you promptly if your profile matches our criteria.Contact Jonathan Lavoie to discuss this role: jonathan.lavoie@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Are you a System Administrator with over 4 years of experience? Are you looking for the opportunity to grow within a Canadian company that distributes international multi-platform music, dynamic and committed to the well-being of their employees? Your experience is mainly in Windows environment, and you are automation oriented? If so, this opportunity is for you!AdvantagesWhy do you want to get this job as a System Administrator:•Competitive salary and performance bonus;•Group Insurance;•Virtual healthcare;•Stock option program;•Breakfast offered each morning;•Relaxed atmosphere, video game consoles, happy hour, discounts on several services, etc.ResponsibilitiesReporting to the Infrastructure Director, the incumbent based in Montreal will be responsible for:•Contribute to the development and maintenance of the company's systems and servers;•Ensure the reliability, efficiency, performance and security of the IT infrastructure;•Maintain and advance cloud infrastructure;•Ensure the configuration, analysis, updates and resolution of network and server alerts;•Automate certain processes and deployments;•Act as the last level of technical support.QualificationsTo excel in this role, you will need the following technical knowledge:•4 years minimum experience as a system administrator in a Microsoft environment;•Agility under Windows Server / Active Directory;•Knowledge of VMware;•Knowledge of M365 (Teams, Outlook, Sharepoint, Azure, Etc.);•Ease in automation and scripting with PowerShell (Ansible an asset);•Experience with “Infrastructure as code” processes (an asset);•Network level agility.You will also need to have the following skills:•Be able to work occasionally outside of standard office hours;•Bilingual (impeccable French and English);•Demonstrate solid autonomy.SummaryThank you for applying for this position of System Administrator in Montreal. We will review your request and get back to you promptly if your profile matches our criteria.Contact Jonathan Lavoie to discuss this role: jonathan.lavoie@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a System Administrator with over 4 years of experience? Are you looking for the opportunity to grow within a Canadian company that distributes international multi-platform music, dynamic and committed to the well-being of their employees? Your experience is mainly in Windows environment, and you are automation oriented? If so, this opportunity is for you!AdvantagesWhy do you want to get this job as a System Administrator:•Competitive salary and performance bonus;•Group Insurance;•Virtual healthcare;•Stock option program;•Breakfast offered each morning;•Relaxed atmosphere, video game consoles, happy hour, discounts on several services, etc.ResponsibilitiesReporting to the Infrastructure Director, the incumbent based in Montreal will be responsible for:•Contribute to the development and maintenance of the company's systems and servers;•Ensure the reliability, efficiency, performance and security of the IT infrastructure;•Maintain and advance cloud infrastructure;•Ensure the configuration, analysis, updates and resolution of network and server alerts;•Automate certain processes and deployments;•Act as the last level of technical support.QualificationsTo excel in this role, you will need the following technical knowledge:•4 years minimum experience as a system administrator in a Microsoft environment;•Agility under Windows Server / Active Directory;•Knowledge of VMware;•Knowledge of M365 (Teams, Outlook, Sharepoint, Azure, Etc.);•Ease in automation and scripting with PowerShell (Ansible an asset);•Experience with “Infrastructure as code” processes (an asset);•Network level agility.You will also need to have the following skills:•Be able to work occasionally outside of standard office hours;•Bilingual (impeccable French and English);•Demonstrate solid autonomy.SummaryThank you for applying for this position of System Administrator in Montreal. We will review your request and get back to you promptly if your profile matches our criteria.Contact Jonathan Lavoie to discuss this role: jonathan.lavoie@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Contract
      We are looking for a Bilingual Helpdesk Agents for our client in the printing and telecommunications industry. If you are tech savvy and have strong problem-solving skills with a passion for customer service, this role will be a great opportunity for you!As the Bilingual Helpdesk Agent , you will be responsible for triaging incoming calls and handling level 1 support requests.You would pre-diagnose the issues and identify the parts needed for the customer's repair visit.Advantages- Work for a top-tier organization in the Global Corporation- Earn the competitive wage of - $17.50 per hour- Monday to Friday- No weekends- 7:00am to 5:00pm- St Laurent area- Both on-site and remote- Remote work at the moment- Work full-time business hours on a 12-month assignment- Start Date: ASAPWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Respond to customer calls in an efficient and attentive manner.• Propose fixes to customer issues based on the expertise of the supported products. Meet or exceed problem solving goals.• Follow escalation procedures and master the various internal IT systems•Communicate effectively and courteously in French and English with customers and colleagues• Ensure the integrity of the information that company holds on the customer's account and make corrections if necessary.• Act in a professional manner at all times when communicating with clientsQualifications• Bilingual (French and English)• Previous Helpdesk or technical support experience• Extremely customer-focused• Strong team player• Excellent telephone, organizational, and problem-solving skills• Ability to work quickly in high pressure situations• Superior interpersonal and communication skills• Ability to multi-task with keen attention to detail• Superior computer skills and technical proficiencySummaryIf you're interested in the Bilingual Helpdesk Agent role in St Laurent, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are looking for a Bilingual Helpdesk Agents for our client in the printing and telecommunications industry. If you are tech savvy and have strong problem-solving skills with a passion for customer service, this role will be a great opportunity for you!As the Bilingual Helpdesk Agent , you will be responsible for triaging incoming calls and handling level 1 support requests.You would pre-diagnose the issues and identify the parts needed for the customer's repair visit.Advantages- Work for a top-tier organization in the Global Corporation- Earn the competitive wage of - $17.50 per hour- Monday to Friday- No weekends- 7:00am to 5:00pm- St Laurent area- Both on-site and remote- Remote work at the moment- Work full-time business hours on a 12-month assignment- Start Date: ASAPWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Respond to customer calls in an efficient and attentive manner.• Propose fixes to customer issues based on the expertise of the supported products. Meet or exceed problem solving goals.• Follow escalation procedures and master the various internal IT systems•Communicate effectively and courteously in French and English with customers and colleagues• Ensure the integrity of the information that company holds on the customer's account and make corrections if necessary.• Act in a professional manner at all times when communicating with clientsQualifications• Bilingual (French and English)• Previous Helpdesk or technical support experience• Extremely customer-focused• Strong team player• Excellent telephone, organizational, and problem-solving skills• Ability to work quickly in high pressure situations• Superior interpersonal and communication skills• Ability to multi-task with keen attention to detail• Superior computer skills and technical proficiencySummaryIf you're interested in the Bilingual Helpdesk Agent role in St Laurent, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Contract
      We are looking for a Bilingual Helpdesk Agents for our client in the printing and telecommunications industry. If you are tech savvy and have strong problem-solving skills with a passion for customer service, this role will be a great opportunity for you!As the Bilingual Helpdesk Agent , you will be responsible for triaging incoming calls and handling level 1 support requests.You would pre-diagnose the issues and identify the parts needed for the customer's repair visit.Advantages- Work for a top-tier organization in the Global Corporation- Earn the competitive wage of - $17.50 per hour- Monday to Friday- No weekends- 8:00am to 5:00pm- St Laurent area- Both on-site and remote- Remote work at the moment- Work full-time business hours on a 8-month assignment- Start Date: November 8th, 2021When you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Respond to customer calls in an efficient and attentive manner.• Propose fixes to customer issues based on the expertise of the supported products. Meet or exceed problem solving goals.• Follow escalation procedures and master the various internal IT systems•Communicate effectively and courteously in French and English with customers and colleagues• Ensure the integrity of the information that company holds on the customer's account and make corrections if necessary.• Act in a professional manner at all times when communicating with clientsQualifications• Bilingual (French and English)• Previous Helpdesk or technical support experience• Extremely customer-focused• Strong team player• Excellent telephone, organizational, and problem-solving skills• Ability to work quickly in high pressure situations• Superior interpersonal and communication skills• Ability to multi-task with keen attention to detail• Superior computer skills and technical proficiencySummaryIf you're interested in the Bilingual Helpdesk Agent role in St Laurent, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are looking for a Bilingual Helpdesk Agents for our client in the printing and telecommunications industry. If you are tech savvy and have strong problem-solving skills with a passion for customer service, this role will be a great opportunity for you!As the Bilingual Helpdesk Agent , you will be responsible for triaging incoming calls and handling level 1 support requests.You would pre-diagnose the issues and identify the parts needed for the customer's repair visit.Advantages- Work for a top-tier organization in the Global Corporation- Earn the competitive wage of - $17.50 per hour- Monday to Friday- No weekends- 8:00am to 5:00pm- St Laurent area- Both on-site and remote- Remote work at the moment- Work full-time business hours on a 8-month assignment- Start Date: November 8th, 2021When you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Respond to customer calls in an efficient and attentive manner.• Propose fixes to customer issues based on the expertise of the supported products. Meet or exceed problem solving goals.• Follow escalation procedures and master the various internal IT systems•Communicate effectively and courteously in French and English with customers and colleagues• Ensure the integrity of the information that company holds on the customer's account and make corrections if necessary.• Act in a professional manner at all times when communicating with clientsQualifications• Bilingual (French and English)• Previous Helpdesk or technical support experience• Extremely customer-focused• Strong team player• Excellent telephone, organizational, and problem-solving skills• Ability to work quickly in high pressure situations• Superior interpersonal and communication skills• Ability to multi-task with keen attention to detail• Superior computer skills and technical proficiencySummaryIf you're interested in the Bilingual Helpdesk Agent role in St Laurent, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Are you looking for a new administrative challenge? Are you interested in a career in the health care field?Are you looking to join an organization that fosters the personal development of individuals, within a team dynamic, and offers stimulating career opportunities?Our client, an organization specialized in the health field, is looking to hire a Professional Inspection Administrative Assistant for their downtown Montreal officeAdvantages- 37, 5 h (8h30 à 16h30);- 3 weeks off;- Insurance ;- Telecommuting;- Summer schedule;- Stable and human team;- Competitive salary scale according to experience;- Organization of 5@7, Team Building events, etc.ResponsibilitiesProfessional Inspection- Provide administrative support for professional inspection activities in the community and in health care institutions: make appointments, follow up with the professionals concerned, correct inspection reports, organize schedules and travel for inspectors, etc.inspectors, etc;- Provide administrative support to inspectors for specific competency-based inspections: layout of clinical cases, preparation of materials, correction of inspection reports, etc;- Participate technically in the development and updating of inspection tools;- Receive and process, in accordance with the policies in effect, requests from the union;- Receive and process requests from the trustee in accordance with the policies in effect; Perform the logistical organization of management meetings;- Organize meetings of the professional inspection committee and take minutes as required;Professional and administrative services;- Provide technical support to the Assistant Director's coaching activities: feedback tools on patient management plans, practice guides and standards, working groups, support for members in difficulty, mentoring and coaching programs;- Maintains and files documents, including: procedure manuals, documentation and professional references- Processes general internal and external management correspondence as well as various reports, documents, articles and texts produced by management;- Carry out the logistical organization of management meetings;- Performs receptionist duties as required;QualificationsProfessional diploma in secretarial studies;- Minimum of three (3) years of secretarial and customer service experience;- Excellent knowledge of computer tools, including the use of a database and the Office 365 suite;- Good knowledge of the health care field, an asset;- Strong concern for quality and accuracy;- Autonomy and organizational skills;- Great discretion, tact and diplomacy in dealing with clients;- Excellent command of French, both oral and written;- Ability to communicate in English;SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca and stephanie.desgagnes@randstad.ca and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you !Human forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new administrative challenge? Are you interested in a career in the health care field?Are you looking to join an organization that fosters the personal development of individuals, within a team dynamic, and offers stimulating career opportunities?Our client, an organization specialized in the health field, is looking to hire a Professional Inspection Administrative Assistant for their downtown Montreal officeAdvantages- 37, 5 h (8h30 à 16h30);- 3 weeks off;- Insurance ;- Telecommuting;- Summer schedule;- Stable and human team;- Competitive salary scale according to experience;- Organization of 5@7, Team Building events, etc.ResponsibilitiesProfessional Inspection- Provide administrative support for professional inspection activities in the community and in health care institutions: make appointments, follow up with the professionals concerned, correct inspection reports, organize schedules and travel for inspectors, etc.inspectors, etc;- Provide administrative support to inspectors for specific competency-based inspections: layout of clinical cases, preparation of materials, correction of inspection reports, etc;- Participate technically in the development and updating of inspection tools;- Receive and process, in accordance with the policies in effect, requests from the union;- Receive and process requests from the trustee in accordance with the policies in effect; Perform the logistical organization of management meetings;- Organize meetings of the professional inspection committee and take minutes as required;Professional and administrative services;- Provide technical support to the Assistant Director's coaching activities: feedback tools on patient management plans, practice guides and standards, working groups, support for members in difficulty, mentoring and coaching programs;- Maintains and files documents, including: procedure manuals, documentation and professional references- Processes general internal and external management correspondence as well as various reports, documents, articles and texts produced by management;- Carry out the logistical organization of management meetings;- Performs receptionist duties as required;QualificationsProfessional diploma in secretarial studies;- Minimum of three (3) years of secretarial and customer service experience;- Excellent knowledge of computer tools, including the use of a database and the Office 365 suite;- Good knowledge of the health care field, an asset;- Strong concern for quality and accuracy;- Autonomy and organizational skills;- Great discretion, tact and diplomacy in dealing with clients;- Excellent command of French, both oral and written;- Ability to communicate in English;SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca and stephanie.desgagnes@randstad.ca and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you !Human forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Are you looking for a new administrative challenge? Are you interested in a career in the health care field?Are you looking to join an organization that fosters the personal development of individuals, within a team dynamic, and offers stimulating career opportunities?Our client, an organization specialized in the health field, is looking to hire a Professional Inspection Administrative Assistant for their downtown Montreal officeAdvantages- 37, 5 h (8h30 à 16h30);- 3 weeks off;- Insurance ;- Telecommuting;- Summer schedule;- Stable and human team;- Competitive salary scale according to experience;- Organization of 5@7, Team Building events, etc.ResponsibilitiesProfessional Inspection- Provide administrative support for professional inspection activities in the community and in health care institutions: make appointments, follow up with the professionals concerned, correct inspection reports, organize schedules and travel for inspectors, etc.inspectors, etc;- Provide administrative support to inspectors for specific competency-based inspections: layout of clinical cases, preparation of materials, correction of inspection reports, etc;- Participate technically in the development and updating of inspection tools;- Receive and process, in accordance with the policies in effect, requests from the union;- Receive and process requests from the trustee in accordance with the policies in effect; Perform the logistical organization of management meetings;- Organize meetings of the professional inspection committee and take minutes as required;Professional and administrative services;- Provide technical support to the Assistant Director's coaching activities: feedback tools on patient management plans, practice guides and standards, working groups, support for members in difficulty, mentoring and coaching programs;- Maintains and files documents, including: procedure manuals, documentation and professional references- Processes general internal and external management correspondence as well as various reports, documents, articles and texts produced by management;- Carry out the logistical organization of management meetings;- Performs receptionist duties as required;QualificationsProfessional diploma in secretarial studies;- Minimum of three (3) years of secretarial and customer service experience;- Excellent knowledge of computer tools, including the use of a database and the Office 365 suite;- Good knowledge of the health care field, an asset;- Strong concern for quality and accuracy;- Autonomy and organizational skills;- Great discretion, tact and diplomacy in dealing with clients;- Excellent command of French, both oral and written;- Ability to communicate in English;SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca and stephanie.desgagnes@randstad.ca and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you !Human forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new administrative challenge? Are you interested in a career in the health care field?Are you looking to join an organization that fosters the personal development of individuals, within a team dynamic, and offers stimulating career opportunities?Our client, an organization specialized in the health field, is looking to hire a Professional Inspection Administrative Assistant for their downtown Montreal officeAdvantages- 37, 5 h (8h30 à 16h30);- 3 weeks off;- Insurance ;- Telecommuting;- Summer schedule;- Stable and human team;- Competitive salary scale according to experience;- Organization of 5@7, Team Building events, etc.ResponsibilitiesProfessional Inspection- Provide administrative support for professional inspection activities in the community and in health care institutions: make appointments, follow up with the professionals concerned, correct inspection reports, organize schedules and travel for inspectors, etc.inspectors, etc;- Provide administrative support to inspectors for specific competency-based inspections: layout of clinical cases, preparation of materials, correction of inspection reports, etc;- Participate technically in the development and updating of inspection tools;- Receive and process, in accordance with the policies in effect, requests from the union;- Receive and process requests from the trustee in accordance with the policies in effect; Perform the logistical organization of management meetings;- Organize meetings of the professional inspection committee and take minutes as required;Professional and administrative services;- Provide technical support to the Assistant Director's coaching activities: feedback tools on patient management plans, practice guides and standards, working groups, support for members in difficulty, mentoring and coaching programs;- Maintains and files documents, including: procedure manuals, documentation and professional references- Processes general internal and external management correspondence as well as various reports, documents, articles and texts produced by management;- Carry out the logistical organization of management meetings;- Performs receptionist duties as required;QualificationsProfessional diploma in secretarial studies;- Minimum of three (3) years of secretarial and customer service experience;- Excellent knowledge of computer tools, including the use of a database and the Office 365 suite;- Good knowledge of the health care field, an asset;- Strong concern for quality and accuracy;- Autonomy and organizational skills;- Great discretion, tact and diplomacy in dealing with clients;- Excellent command of French, both oral and written;- Ability to communicate in English;SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca and stephanie.desgagnes@randstad.ca and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you !Human forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. We are seeking a highly skilled Avionics Engineer to join the Air Canada Maintenance (ACM) Fleet Engineering Team. The qualified incumbent will be responsible for in service reliability and airworthiness of aircraft Avionic/Electrical systems.  In addition, the candidate will support the different departments within and outside of Air Canada Maintenance. Key Functions & Accountabilities:Review, develop and obtain financial approvals for the implementation of Mandatory Airworthiness Requirements and Inspections for Continuous Airworthiness.Review of aircraft out of service / reliability, aircraft and components, identify root cause of failure and identify areas to improve performance and the passenger experience.Develop cost effective engineering solutions with justifications to reduce out-of-services events and improve reliabilityAccountable to provide technical support to internal customers in terms of new projects, upgrades, cabin avionics system performance & reliability, IFE and connectivity system test and development, etcRepresent Engineering during multidiscipline meeting and provide input in area of expertise.Support Safety Investigations of aircraft and components.Contribute to reduction of operational and maintenance cost.Support maintenance program avionics activitiesQualifications Bachelor’s degree in Aerospace Engineering or Electrical Engineering recognized by a Canadian university or provincial engineering association.Minimum of 3-year airline engineering experience. Team player with effective communication skills and strong customer focus.Ability to develop and write clear, concise technical descriptions, instructions, information sheets and reports. Ability to create engineering drawings including wiring diagrams.Pride in accuracy and good work presentation to the satisfaction of internal customers.Self-starter requiring minimum supervision with good decision making ability.Strong analytical skills and ability to co-ordinate details to successful conclusion. Willingness to be on call and support operations during off business hours at and away from home base, as required by day-to-day needs.Availability to travel overseas for training, industry meetings, etc.Solid knowledge of most commonly used PC software as well as AutoCAD.Must be clear of any restrictions which will prevent entry into other countriesAssets:Knowledge of Regulatory design certification standards for both Transport Canada and FAA specifications.Knowledge of Integrated Avionic Suite designKnowledge of cabin avionic and IFE systemsKnowledge of Software Configuration managementKnowledge of aircraft wireless Gate link TechnologiesConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. We are seeking a highly skilled Avionics Engineer to join the Air Canada Maintenance (ACM) Fleet Engineering Team. The qualified incumbent will be responsible for in service reliability and airworthiness of aircraft Avionic/Electrical systems.  In addition, the candidate will support the different departments within and outside of Air Canada Maintenance. Key Functions & Accountabilities:Review, develop and obtain financial approvals for the implementation of Mandatory Airworthiness Requirements and Inspections for Continuous Airworthiness.Review of aircraft out of service / reliability, aircraft and components, identify root cause of failure and identify areas to improve performance and the passenger experience.Develop cost effective engineering solutions with justifications to reduce out-of-services events and improve reliabilityAccountable to provide technical support to internal customers in terms of new projects, upgrades, cabin avionics system performance & reliability, IFE and connectivity system test and development, etcRepresent Engineering during multidiscipline meeting and provide input in area of expertise.Support Safety Investigations of aircraft and components.Contribute to reduction of operational and maintenance cost.Support maintenance program avionics activitiesQualifications Bachelor’s degree in Aerospace Engineering or Electrical Engineering recognized by a Canadian university or provincial engineering association.Minimum of 3-year airline engineering experience. Team player with effective communication skills and strong customer focus.Ability to develop and write clear, concise technical descriptions, instructions, information sheets and reports. Ability to create engineering drawings including wiring diagrams.Pride in accuracy and good work presentation to the satisfaction of internal customers.Self-starter requiring minimum supervision with good decision making ability.Strong analytical skills and ability to co-ordinate details to successful conclusion. Willingness to be on call and support operations during off business hours at and away from home base, as required by day-to-day needs.Availability to travel overseas for training, industry meetings, etc.Solid knowledge of most commonly used PC software as well as AutoCAD.Must be clear of any restrictions which will prevent entry into other countriesAssets:Knowledge of Regulatory design certification standards for both Transport Canada and FAA specifications.Knowledge of Integrated Avionic Suite designKnowledge of cabin avionic and IFE systemsKnowledge of Software Configuration managementKnowledge of aircraft wireless Gate link TechnologiesConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Coteau-du-Lac, Québec
      • Permanent
      • $50,000 - $60,000 per year
      Our client located in Coteau-du-Lac is looking for an Inside Sales Representative to join their team on a permanent basis starting immediately. Possibility of working from home!Do you have at least 2 years of experience in a similar role? Do you want to take on new challenges in a modern and dynamic company? Are you fluently bilingual?If you answered yes to all of these questions, then this is the ideal position for you!Advantages- Permanent position: Inside Sales Representative;- Competitive salary- work from home- Schedule: Monday to Friday (8:00 to 16:30 or 9:00 to 17:30);- Job Location: Coteau-du-Lac, QC;- Free parking;- Modern and dynamic company;- Social benefits.Responsibilities- Respond to requests for pricing and delivery in a timely manner;- Clarify customer needs and be able to communicate technical information to facilitate product selection;- Ensure that prices submitted to customers are accurate;- Ensures that prices quoted to customers are accurate; and - Ensures that the required steps are taken to ship the product and notifies the customer. Ensures that the best shipping rates are obtained;- Produce delivery slips, invoices, proforma invoices, certificate of origin, etc. as required;- Proceed with the purchase of certain items to be put in reserve or specific to contracts as required;- Transmit any information deemed relevant to the external representative of its territory.Qualifications- Post secondary education ideally in civil and/or electrical and/or mechanical engineering; customer service experience may compensate for the degree;- 2 to 4 years experience in technical support or customer service;- Bilingualism (French and English);- Proficiency in MS Office (Word, Excel, and Outlook);- Customer service and teamwork orientation;- Ability to prioritize and organize the work to be done;- Ability to manage priorities and organize the work to be done; Available to work hours that are compatible with the Western time zone;- Knowledge or experience in the piping and/or electrical industry is an asset.SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean or Melissa to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our client located in Coteau-du-Lac is looking for an Inside Sales Representative to join their team on a permanent basis starting immediately. Possibility of working from home!Do you have at least 2 years of experience in a similar role? Do you want to take on new challenges in a modern and dynamic company? Are you fluently bilingual?If you answered yes to all of these questions, then this is the ideal position for you!Advantages- Permanent position: Inside Sales Representative;- Competitive salary- work from home- Schedule: Monday to Friday (8:00 to 16:30 or 9:00 to 17:30);- Job Location: Coteau-du-Lac, QC;- Free parking;- Modern and dynamic company;- Social benefits.Responsibilities- Respond to requests for pricing and delivery in a timely manner;- Clarify customer needs and be able to communicate technical information to facilitate product selection;- Ensure that prices submitted to customers are accurate;- Ensures that prices quoted to customers are accurate; and - Ensures that the required steps are taken to ship the product and notifies the customer. Ensures that the best shipping rates are obtained;- Produce delivery slips, invoices, proforma invoices, certificate of origin, etc. as required;- Proceed with the purchase of certain items to be put in reserve or specific to contracts as required;- Transmit any information deemed relevant to the external representative of its territory.Qualifications- Post secondary education ideally in civil and/or electrical and/or mechanical engineering; customer service experience may compensate for the degree;- 2 to 4 years experience in technical support or customer service;- Bilingualism (French and English);- Proficiency in MS Office (Word, Excel, and Outlook);- Customer service and teamwork orientation;- Ability to prioritize and organize the work to be done;- Ability to manage priorities and organize the work to be done; Available to work hours that are compatible with the Western time zone;- Knowledge or experience in the piping and/or electrical industry is an asset.SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean or Melissa to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Knowlton, Québec
      • Permanent
      Status: Full Time - PermanentSchedule: 12-Hour NIGHT Shift - 7PM to 7AM Start Date: As soon as possible Location: 315 Knowlton Rd. Knowlton, QC. Reports to: SupervisorSalary range: To be discussed, depending on experience + $2.50/hour NIGHT PremiumAre you looking for a full-time permanent job that offers you employment security and several opportunities for internal growth?Would you like to be part of a renowned company that is a global provider of value-added solutions for many of the world's leading brands in the beauty, personal care and home care categories? Are you a team player with a strong focus on safety? Do you enjoy working in a fast-paced environment? Look no further and join our rapidly growing team at kdc/one, as we are looking for several motivated ELECTRO MECHANICS just like you!Advantages●A fun and dynamic environment that welcomes diversity in all its forms, talent, ideas, and creativity; ●12 hour schedule (4h basic overtime in schedule, therefore paid 84 hours);●Night shift premium of $2.50 per hour;●Possibility of overtime;●Retention bonus of $1,000 after 3-6-9 months;●RRSP;●Group insurance (complete range: vision, medication, life insurance, long-term disability, dental option);●Vacation: 2 weeks after 1 year of service, or 1 day per month otherwise;●Free parking;●Cafeteria inside the facility.●Free products every 2-3 months or so + possibility to buy them;●Bonus: 4% of annual salary (if we reach our goals);●Bus service from Sherbrooke directly to the factory;●Referral bonus of $1,000 after 3-6-9 months;Responsibilities●Work in collaboration with the Improvement Technician and the Process Engineer from the sector to improve packaging equipment reliability;●Ensure that the equipment is electrically and mechanically safe as per standard;●Give a technical support on the production lines when they are running, corrective maintenance, repairs and during the changeover;●Identify recurring problems and communicate them to find a way to solve them with your teammates;●Participate in the improvement of your sector;●Comply with Good Manufacturing Practices (GMP) and Health & Safety rulesQualifications●DEP in electro mechanic or industrial mechanic●Ability to solve complex problems●Team player and good communicator●Sense of urgency and good management of priorities●Bilingual (French and English)SummaryApplication instructions: Please send us your cover letter and resume to andres.velilla@randstad.ca. Background: kdc/one is a trusted, global provider of value-added solutions to many of the world’s leading brands in the beauty, personal care, and home care categories. We partner closely with customers as a critical enabler of their success through ideation, formulation, design, packaging and manufacturing of products. Every year, we help develop and manufacture products for brands sold in countries all over the world. kdc/one is an equal opportunity employer. We welcome and encourage applications from Indigenous Peoples, women, the LGBTQ+ community, mature workers, people with disabilities and people from different cultural backgrounds. We are committed to an inclusive environment where people feel comfortable to be themselves. Furthermore, we want our people to feel that all voices are heard, all cultures respected, and those various perspectives are not only welcome — they are essential to our success. We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation or anything else that makes us different. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Status: Full Time - PermanentSchedule: 12-Hour NIGHT Shift - 7PM to 7AM Start Date: As soon as possible Location: 315 Knowlton Rd. Knowlton, QC. Reports to: SupervisorSalary range: To be discussed, depending on experience + $2.50/hour NIGHT PremiumAre you looking for a full-time permanent job that offers you employment security and several opportunities for internal growth?Would you like to be part of a renowned company that is a global provider of value-added solutions for many of the world's leading brands in the beauty, personal care and home care categories? Are you a team player with a strong focus on safety? Do you enjoy working in a fast-paced environment? Look no further and join our rapidly growing team at kdc/one, as we are looking for several motivated ELECTRO MECHANICS just like you!Advantages●A fun and dynamic environment that welcomes diversity in all its forms, talent, ideas, and creativity; ●12 hour schedule (4h basic overtime in schedule, therefore paid 84 hours);●Night shift premium of $2.50 per hour;●Possibility of overtime;●Retention bonus of $1,000 after 3-6-9 months;●RRSP;●Group insurance (complete range: vision, medication, life insurance, long-term disability, dental option);●Vacation: 2 weeks after 1 year of service, or 1 day per month otherwise;●Free parking;●Cafeteria inside the facility.●Free products every 2-3 months or so + possibility to buy them;●Bonus: 4% of annual salary (if we reach our goals);●Bus service from Sherbrooke directly to the factory;●Referral bonus of $1,000 after 3-6-9 months;Responsibilities●Work in collaboration with the Improvement Technician and the Process Engineer from the sector to improve packaging equipment reliability;●Ensure that the equipment is electrically and mechanically safe as per standard;●Give a technical support on the production lines when they are running, corrective maintenance, repairs and during the changeover;●Identify recurring problems and communicate them to find a way to solve them with your teammates;●Participate in the improvement of your sector;●Comply with Good Manufacturing Practices (GMP) and Health & Safety rulesQualifications●DEP in electro mechanic or industrial mechanic●Ability to solve complex problems●Team player and good communicator●Sense of urgency and good management of priorities●Bilingual (French and English)SummaryApplication instructions: Please send us your cover letter and resume to andres.velilla@randstad.ca. Background: kdc/one is a trusted, global provider of value-added solutions to many of the world’s leading brands in the beauty, personal care, and home care categories. We partner closely with customers as a critical enabler of their success through ideation, formulation, design, packaging and manufacturing of products. Every year, we help develop and manufacture products for brands sold in countries all over the world. kdc/one is an equal opportunity employer. We welcome and encourage applications from Indigenous Peoples, women, the LGBTQ+ community, mature workers, people with disabilities and people from different cultural backgrounds. We are committed to an inclusive environment where people feel comfortable to be themselves. Furthermore, we want our people to feel that all voices are heard, all cultures respected, and those various perspectives are not only welcome — they are essential to our success. We treat each other fairly and with dignity regardless of race, gender, nationality, ethnic origin, religion, age, sexual orientation or anything else that makes us different. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Baie-d'Urfé, Québec
      • Permanent
      We are currently looking for a customer service representative in Baie D'urfe for a distributor company. Come groove with us…we are in pursuit of creative, confident, charismatic go-getters! This person would be responsible for the day to day procedures within the customer service department. Be part of an ever-growing team.AdvantagesPosition: Customer Service RepresentativeLocation: Baie D’Urfe, QuebecSchedule: 8:30am-5:00pmSalary $40,000-$45,000Full medical and dental benefits, we offer a wide range of competitive group benefits such Health & Dental, Vision, Life, Critical Illness, Short and Long-Term Disability as well as a generous wellness incentive and an Employee Assistance Program.We value work life balance and offer a causal and fun environment Lively social calendar…there’s always something for everyone!!Our onsite subsidized cafeteria caters to the foodie in each of us. Plenty of healthy (and not so healthy choices)Generous employee discount on all of our cool gearConvenient location with access to free parkingOn-going learning opportunitiesNot to mention the opportunity to work in a highly talented, winning team!ResponsibilitiesAnswer incoming calls from clients and enter the orders into the ERP system;Search for part numbers and follow-up on the status of orders;Prepare credit notes and issue return authorizations; Invoices, method of shipment, terms;Serve as a backup to other service-related tasks :Directing end-users to the closest ASC in their vicinity;Provide RMA’s to ASC’s and end-users for repair returns;Assisting customers at the service counter (occasional lifting of up to 20kl required) ;Provide customers with tracking delivery information for units/repairs as requested ;Prepare and provide estimates to customers for out of warranty repairs;Provide repair information to the customers as required for warranty / out of warranty repairs;Review reports and ensure open work orders are closed at month end.Complete regular clerical duties on an on-going basis;Provide assistance to Purchaser’s as required;Provide exceptional customer service;Other duties assigned as required; Qualifications1 – 3 years of related experience in order entry, preferably in a distribution or warehouse setting, with a background in electronics/technical support considered an asset;Able to read schematics and block diagrams an asset;Proficiency with Microsoft Office Applications, knowledge of JD Edwards an asset, but can be taught;Excellent communications skills (written/verbal) and interpersonal skills;Demonstrated organizational ability and follow-through;Demonstrated ability to work in a fast paced, dynamic environment and can prioritize work;Demonstrated ability to work harmoniously in a team as well as autonomously;Strong attention to detail;Fluently bilingual (English/French) If interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or give us a call at 514-695-3315SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca or sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are currently looking for a customer service representative in Baie D'urfe for a distributor company. Come groove with us…we are in pursuit of creative, confident, charismatic go-getters! This person would be responsible for the day to day procedures within the customer service department. Be part of an ever-growing team.AdvantagesPosition: Customer Service RepresentativeLocation: Baie D’Urfe, QuebecSchedule: 8:30am-5:00pmSalary $40,000-$45,000Full medical and dental benefits, we offer a wide range of competitive group benefits such Health & Dental, Vision, Life, Critical Illness, Short and Long-Term Disability as well as a generous wellness incentive and an Employee Assistance Program.We value work life balance and offer a causal and fun environment Lively social calendar…there’s always something for everyone!!Our onsite subsidized cafeteria caters to the foodie in each of us. Plenty of healthy (and not so healthy choices)Generous employee discount on all of our cool gearConvenient location with access to free parkingOn-going learning opportunitiesNot to mention the opportunity to work in a highly talented, winning team!ResponsibilitiesAnswer incoming calls from clients and enter the orders into the ERP system;Search for part numbers and follow-up on the status of orders;Prepare credit notes and issue return authorizations; Invoices, method of shipment, terms;Serve as a backup to other service-related tasks :Directing end-users to the closest ASC in their vicinity;Provide RMA’s to ASC’s and end-users for repair returns;Assisting customers at the service counter (occasional lifting of up to 20kl required) ;Provide customers with tracking delivery information for units/repairs as requested ;Prepare and provide estimates to customers for out of warranty repairs;Provide repair information to the customers as required for warranty / out of warranty repairs;Review reports and ensure open work orders are closed at month end.Complete regular clerical duties on an on-going basis;Provide assistance to Purchaser’s as required;Provide exceptional customer service;Other duties assigned as required; Qualifications1 – 3 years of related experience in order entry, preferably in a distribution or warehouse setting, with a background in electronics/technical support considered an asset;Able to read schematics and block diagrams an asset;Proficiency with Microsoft Office Applications, knowledge of JD Edwards an asset, but can be taught;Excellent communications skills (written/verbal) and interpersonal skills;Demonstrated organizational ability and follow-through;Demonstrated ability to work in a fast paced, dynamic environment and can prioritize work;Demonstrated ability to work harmoniously in a team as well as autonomously;Strong attention to detail;Fluently bilingual (English/French) If interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or give us a call at 514-695-3315SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca or sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Baie-d'Urfé, Québec
      • Permanent
      • $40,000 - $45,000 per year
      We are currently looking for a customer service representative in Baie D'urfe for a distributor company. Come groove with us…we are in pursuit of creative, confident, charismatic go-getters! This person would be responsible for the day to day procedures within the customer service department. Be part of an ever-growing team.AdvantagesPosition: Customer Service RepresentativeLocation: Baie D’Urfe, QuebecSchedule: 8:30am-5:00pmSalary $40,000-$45,000Full medical and dental benefits, we offer a wide range of competitive group benefits such Health & Dental, Vision, Life, Critical Illness, Short and Long-Term Disability as well as a generous wellness incentive and an Employee Assistance Program.We value work life balance and offer a causal and fun environment Lively social calendar…there’s always something for everyone!!Our onsite subsidized cafeteria caters to the foodie in each of us. Plenty of healthy (and not so healthy choices)Generous employee discount on all of our cool gearConvenient location with access to free parkingOn-going learning opportunitiesNot to mention the opportunity to work in a highly talented, winning team!ResponsibilitiesAnswer incoming calls from clients and enter the orders into the ERP system;Search for part numbers and follow-up on the status of orders;Prepare credit notes and issue return authorizations; Invoices, method of shipment, terms;Serve as a backup to other service-related tasks :Directing end-users to the closest ASC in their vicinity;Provide RMA’s to ASC’s and end-users for repair returns;Assisting customers at the service counter (occasional lifting of up to 20kl required) ;Provide customers with tracking delivery information for units/repairs as requested ;Prepare and provide estimates to customers for out of warranty repairs;Provide repair information to the customers as required for warranty / out of warranty repairs;Review reports and ensure open work orders are closed at month end.Complete regular clerical duties on an on-going basis;Provide assistance to Purchaser’s as required;Provide exceptional customer service;Other duties assigned as required; Qualifications1 – 3 years of related experience in order entry, preferably in a distribution or warehouse setting, with a background in electronics/technical support considered an asset;Able to read schematics and block diagrams an asset;Proficiency with Microsoft Office Applications, knowledge of JD Edwards an asset, but can be taught;Excellent communications skills (written/verbal) and interpersonal skills;Demonstrated organizational ability and follow-through;Demonstrated ability to work in a fast paced, dynamic environment and can prioritize work;Demonstrated ability to work harmoniously in a team as well as autonomously;Strong attention to detail;Fluently bilingual (English/French) If interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or give us a call at 514-695-3315SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caPlease add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from you Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are currently looking for a customer service representative in Baie D'urfe for a distributor company. Come groove with us…we are in pursuit of creative, confident, charismatic go-getters! This person would be responsible for the day to day procedures within the customer service department. Be part of an ever-growing team.AdvantagesPosition: Customer Service RepresentativeLocation: Baie D’Urfe, QuebecSchedule: 8:30am-5:00pmSalary $40,000-$45,000Full medical and dental benefits, we offer a wide range of competitive group benefits such Health & Dental, Vision, Life, Critical Illness, Short and Long-Term Disability as well as a generous wellness incentive and an Employee Assistance Program.We value work life balance and offer a causal and fun environment Lively social calendar…there’s always something for everyone!!Our onsite subsidized cafeteria caters to the foodie in each of us. Plenty of healthy (and not so healthy choices)Generous employee discount on all of our cool gearConvenient location with access to free parkingOn-going learning opportunitiesNot to mention the opportunity to work in a highly talented, winning team!ResponsibilitiesAnswer incoming calls from clients and enter the orders into the ERP system;Search for part numbers and follow-up on the status of orders;Prepare credit notes and issue return authorizations; Invoices, method of shipment, terms;Serve as a backup to other service-related tasks :Directing end-users to the closest ASC in their vicinity;Provide RMA’s to ASC’s and end-users for repair returns;Assisting customers at the service counter (occasional lifting of up to 20kl required) ;Provide customers with tracking delivery information for units/repairs as requested ;Prepare and provide estimates to customers for out of warranty repairs;Provide repair information to the customers as required for warranty / out of warranty repairs;Review reports and ensure open work orders are closed at month end.Complete regular clerical duties on an on-going basis;Provide assistance to Purchaser’s as required;Provide exceptional customer service;Other duties assigned as required; Qualifications1 – 3 years of related experience in order entry, preferably in a distribution or warehouse setting, with a background in electronics/technical support considered an asset;Able to read schematics and block diagrams an asset;Proficiency with Microsoft Office Applications, knowledge of JD Edwards an asset, but can be taught;Excellent communications skills (written/verbal) and interpersonal skills;Demonstrated organizational ability and follow-through;Demonstrated ability to work in a fast paced, dynamic environment and can prioritize work;Demonstrated ability to work harmoniously in a team as well as autonomously;Strong attention to detail;Fluently bilingual (English/French) If interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or give us a call at 514-695-3315SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caPlease add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from you Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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