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6 jobs found for Technical support in Ontario

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    • Markham, Ontario
    • Contract
    Are you looking to gain experience within a top 5 bank? Do you have Contact Centre experience? If so, this is a great opportunity for you!Our client, a top 5 bank, is looking for a Contact Centre Representative for a three month contract in Markham. There is a high chance this contract will extend or convert to a permanent opportunity.Pay rate: $24.25/hrHours: Mon-Fri, 8:00 am - 8:00pm Overtime may be requiredAdvantages●Gain experience within a top 5 bank●Shifts are Rotational●Contract duration is three months●Competitive pay rateResponsibilitiesAs a Contact Centre Representative, your duties will include but not be limited to:●Servicing clients that are subscribing to cash management services●Dealing with possible inquiries: account issues i.e. password reset, account access, error messages, etc.●Providing technical support within cash management servicesQualifications●Tech Savvy - MS Office●Familiarity with different browsers on the internet●Effective communication●Nice to have previous contact center experience within financial industry●No education requirementsSummaryInterested in the Contact Centre Representative role in Markham? Apply online today!Candidates moving towards the next step of the recruitment process will be contacted. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you looking to gain experience within a top 5 bank? Do you have Contact Centre experience? If so, this is a great opportunity for you!Our client, a top 5 bank, is looking for a Contact Centre Representative for a three month contract in Markham. There is a high chance this contract will extend or convert to a permanent opportunity.Pay rate: $24.25/hrHours: Mon-Fri, 8:00 am - 8:00pm Overtime may be requiredAdvantages●Gain experience within a top 5 bank●Shifts are Rotational●Contract duration is three months●Competitive pay rateResponsibilitiesAs a Contact Centre Representative, your duties will include but not be limited to:●Servicing clients that are subscribing to cash management services●Dealing with possible inquiries: account issues i.e. password reset, account access, error messages, etc.●Providing technical support within cash management servicesQualifications●Tech Savvy - MS Office●Familiarity with different browsers on the internet●Effective communication●Nice to have previous contact center experience within financial industry●No education requirementsSummaryInterested in the Contact Centre Representative role in Markham? Apply online today!Candidates moving towards the next step of the recruitment process will be contacted. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • London, Ontario
    • Contract
    Do you have exceptional customer service skills and are computer savvy? Are you eager to gain experience in the banking sector and are adaptable to change? If so, we have the perfect opportunity for you!We are currently recruiting for Service Availability Representatives for a 12-month contract with a top 5 bank in London Ontario.Pay rate: $17.50/ hourHours: 37.5 hours a week, rotational schedule (rotates every 2 weeks)Monday to Sunday - Days, Evenings, NightsAdvantages- Work for a leading bank in Canada- Long term contract - 1 year- Potential for extension- London, ON location- Work from home for now- Work in a friendly team environment- Work in a professional environment- Approachable managers- Work in a fast-paced environment- $17.50/hour- Start date - ASAPWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Customer Service Availability Representative, your responsibilities will include, but are not limited to:- Answer emails and inbound calls from customers- Accurately resolve detailed problems through a ticketing system- Follow-up with customers and escalate to support groups- Identify and escalate wide-impact or potential wide-impact outages- Identify trends and opportunities for improvement as well as provide ongoing feedbackQualificationsMust have:- 1+ year of call centre experience- Above average computing and navigational skills- Exceptional customer service skills- Experience with ticketing systems is an asset- A team player who collaborates effectively with peers and other teams- University Degree or a College degree/diploma is considered an asset- Good knowledge of Microsoft Office 2010 (Word, Excel, OneNote and PowerPoint)- A technical support background or related education* Clear credit and criminal check required *SummaryInterested in the Service Availability Representative position in London? Apply online today!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you have exceptional customer service skills and are computer savvy? Are you eager to gain experience in the banking sector and are adaptable to change? If so, we have the perfect opportunity for you!We are currently recruiting for Service Availability Representatives for a 12-month contract with a top 5 bank in London Ontario.Pay rate: $17.50/ hourHours: 37.5 hours a week, rotational schedule (rotates every 2 weeks)Monday to Sunday - Days, Evenings, NightsAdvantages- Work for a leading bank in Canada- Long term contract - 1 year- Potential for extension- London, ON location- Work from home for now- Work in a friendly team environment- Work in a professional environment- Approachable managers- Work in a fast-paced environment- $17.50/hour- Start date - ASAPWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Customer Service Availability Representative, your responsibilities will include, but are not limited to:- Answer emails and inbound calls from customers- Accurately resolve detailed problems through a ticketing system- Follow-up with customers and escalate to support groups- Identify and escalate wide-impact or potential wide-impact outages- Identify trends and opportunities for improvement as well as provide ongoing feedbackQualificationsMust have:- 1+ year of call centre experience- Above average computing and navigational skills- Exceptional customer service skills- Experience with ticketing systems is an asset- A team player who collaborates effectively with peers and other teams- University Degree or a College degree/diploma is considered an asset- Good knowledge of Microsoft Office 2010 (Word, Excel, OneNote and PowerPoint)- A technical support background or related education* Clear credit and criminal check required *SummaryInterested in the Service Availability Representative position in London? Apply online today!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Burlington, Ontario
    • Contract
    Bilingual Customer Service Representative - Spanish/English in BurlingtonAre you fluent in both Spanish and English? Do you wish to work with an established, well-known Burlington based company in the power generation field? Do you come from a background in the customer service and call center industries? If so, this is the opportunity for you!We are currently recruiting a bilingual (Spanish/English), outgoing, well-spoken individual with experience working in customer service/call center environments for a temporary to permanent role in Burlington. Daily tasks for the role would include handling inbound calls from customers, data entry, assisting with technical support and troubleshooting. Small engine product knowledge and a technical background would be an asset. The successful candidate will join a fun, and energetic team!If you are interested in hearing more, please apply online at Randstad.ca or by emailing patricia.van@randstad.ca.Advantages- Temporary to Permanent position- 40-44 hours a week- Rotating weekends off-Week days 8:00 am - 4:30 pm/Weekends 11-730- Hourly Pay: $21- Training Provided - Supportive manager with an open door policy- Fun, energetic team members- Business casual dress code- Team working environment- Working for an established, well-known companyResponsibilities- Providing bilingual customer service over the phone and email (English and Spanish)- Handling inbound calls from customers - Helping customers with inquiries related to product knowledge- Assisting customers ensuring first call resolution as a main priority- Providing technical and troubleshooting support- Ensuring company standards are being met or exceeded- Other duties as neededQualifications- 3-5+ years of experience working within a customer service position- Must be Bilingual - Spanish/English - Experience problem solving skills- Must have excellent verbal and written communication skills- Knowledge of Outlook, Word and Excel required- Must be able to work within a team environmentSummaryHow to Apply? Apply online at Randstad.ca today or by emailing patricia.van@randstad.ca !Patricia,AdamRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Bilingual Customer Service Representative - Spanish/English in BurlingtonAre you fluent in both Spanish and English? Do you wish to work with an established, well-known Burlington based company in the power generation field? Do you come from a background in the customer service and call center industries? If so, this is the opportunity for you!We are currently recruiting a bilingual (Spanish/English), outgoing, well-spoken individual with experience working in customer service/call center environments for a temporary to permanent role in Burlington. Daily tasks for the role would include handling inbound calls from customers, data entry, assisting with technical support and troubleshooting. Small engine product knowledge and a technical background would be an asset. The successful candidate will join a fun, and energetic team!If you are interested in hearing more, please apply online at Randstad.ca or by emailing patricia.van@randstad.ca.Advantages- Temporary to Permanent position- 40-44 hours a week- Rotating weekends off-Week days 8:00 am - 4:30 pm/Weekends 11-730- Hourly Pay: $21- Training Provided - Supportive manager with an open door policy- Fun, energetic team members- Business casual dress code- Team working environment- Working for an established, well-known companyResponsibilities- Providing bilingual customer service over the phone and email (English and Spanish)- Handling inbound calls from customers - Helping customers with inquiries related to product knowledge- Assisting customers ensuring first call resolution as a main priority- Providing technical and troubleshooting support- Ensuring company standards are being met or exceeded- Other duties as neededQualifications- 3-5+ years of experience working within a customer service position- Must be Bilingual - Spanish/English - Experience problem solving skills- Must have excellent verbal and written communication skills- Knowledge of Outlook, Word and Excel required- Must be able to work within a team environmentSummaryHow to Apply? Apply online at Randstad.ca today or by emailing patricia.van@randstad.ca !Patricia,AdamRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Toronto, Ontario
    • Contract
    Are you an experienced Executive Assistant looking for new challenges?We are currently looking for a high level Executive Assistant to join our client, one of Canada's largest insurance and financial services companies, in Toronto. You will be working remotely for now until offices reopen for a hybrid model (3 days a week in the office).Advantages-Work for one of Canada's largest insurance and financial services companies- Work from home opportunity for now-Downtown Toronto office location -Work with a friendly and easy-going team-11-month contract-Pay Rate: $35/hr-Training provided-Start date is February 15th, 2022Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.Responsibilities-Provides advanced administrative support-Generate reports, brochures, pamphlets, in-house publications-Coordinates all aspects external and internal meeting-Screens mail and telephone inquiries-Independently responds to questions and situations which arise during manager’s absence-Sets up and maintains filing system for assigned department-Oversee the onboarding of new hires and contractors-Trouble shoot and manages technical support for the team-Maintains the department operating budget-Makes travel arrangements for department staff-Arranges function room, menus and travel for large and small external meetings-Works with others to ensure efficiency of the administrative and support functionsQualifications-Associate’s degree or equivalent -3+ years' experience providing executive administrative support (supporting VP+ level executives)-Proficiency with all MS Office applications Competencies-Activity Coordination -Business Partnering SummaryIf you are interested in the Executive Assistant, please apply online at www.randstad.ca.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you an experienced Executive Assistant looking for new challenges?We are currently looking for a high level Executive Assistant to join our client, one of Canada's largest insurance and financial services companies, in Toronto. You will be working remotely for now until offices reopen for a hybrid model (3 days a week in the office).Advantages-Work for one of Canada's largest insurance and financial services companies- Work from home opportunity for now-Downtown Toronto office location -Work with a friendly and easy-going team-11-month contract-Pay Rate: $35/hr-Training provided-Start date is February 15th, 2022Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.Responsibilities-Provides advanced administrative support-Generate reports, brochures, pamphlets, in-house publications-Coordinates all aspects external and internal meeting-Screens mail and telephone inquiries-Independently responds to questions and situations which arise during manager’s absence-Sets up and maintains filing system for assigned department-Oversee the onboarding of new hires and contractors-Trouble shoot and manages technical support for the team-Maintains the department operating budget-Makes travel arrangements for department staff-Arranges function room, menus and travel for large and small external meetings-Works with others to ensure efficiency of the administrative and support functionsQualifications-Associate’s degree or equivalent -3+ years' experience providing executive administrative support (supporting VP+ level executives)-Proficiency with all MS Office applications Competencies-Activity Coordination -Business Partnering SummaryIf you are interested in the Executive Assistant, please apply online at www.randstad.ca.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Toronto, Ontario
    • Contract
    Are you a marketing with experience supporting digital marketing and customer relationship activities? Do you have experience working within a large corporate organization, working on large scale marketing campaigns? Are you looking for a new opportunity to further develop your skills within a leading and well recognized organization? If so, we have an excellent opportunity for you! We are currently looking for a Marketing CRM Consultant to support our client, one of Canada's leading telecommunication and media firms,. In this role you will work full time hours on a 12 month assignment, support their downtown Toronto office thought working remotely until further notice. Advantages• Gain experience working for a leading Telecommunications and Media firm• Earn a competitive rate within the industry• Supporting DT Toronto, ON location (working remotely until further notice)• Work full time hours on a 12 month assignmentResponsibilities• Participate in ideation sessions and documenting requirements• Execute Marketing programs using Outboud (EM/SMS), Inbound (Care/Retail) and Digital channels• Support an agile squad as a representative of CRM Operations chapter• Support evolving adoption of Campaign Management technology• Liaison with technical support teams for issue resolution and development of best practices within CRM environment.• Identify opportunities to increase work flow and minimize obstacles against Work In ProgressQualifications• Must have 5+ years of Digital/Analytical/Customer Relationship Mgt (CRM) support experience• Experience using CRM tools and SQL is required• Strong proficiency in database analysis•Knowledge of the telecommunications industry an asset• Must thrive in a fast-paced, ever-changing work environment• Post secondary degree in a business or technical discipline• Demonstrated strong customer service orientation; strong team player, cross-functional collaboration, interpersonal and communication (written/verbal) skills• Detail-oriented with exceptional organizational skills, experience in task automation• Agile thinker with strong analytical skills and sound decision-making skills• Ability to explain complex topics in concise, easy-to-understand language• Proficiency with PowerPoint, Excel, and WordSummaryAre you a marketing with experience supporting digital marketing and customer relationship activities? Do you have experience working within a large corporate organization, working on large scale marketing campaigns? Are you looking for a new opportunity to further develop your skills within a leading and well recognized organization? If so, we have an excellent opportunity for you! We are currently looking for a Marketing CRM Consultant to support our client, one of Canada's leading telecommunication and media firms,. In this role you will work full time hours on a 12 month assignment, support their downtown Toronto office thought working remotely until further notice. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you a marketing with experience supporting digital marketing and customer relationship activities? Do you have experience working within a large corporate organization, working on large scale marketing campaigns? Are you looking for a new opportunity to further develop your skills within a leading and well recognized organization? If so, we have an excellent opportunity for you! We are currently looking for a Marketing CRM Consultant to support our client, one of Canada's leading telecommunication and media firms,. In this role you will work full time hours on a 12 month assignment, support their downtown Toronto office thought working remotely until further notice. Advantages• Gain experience working for a leading Telecommunications and Media firm• Earn a competitive rate within the industry• Supporting DT Toronto, ON location (working remotely until further notice)• Work full time hours on a 12 month assignmentResponsibilities• Participate in ideation sessions and documenting requirements• Execute Marketing programs using Outboud (EM/SMS), Inbound (Care/Retail) and Digital channels• Support an agile squad as a representative of CRM Operations chapter• Support evolving adoption of Campaign Management technology• Liaison with technical support teams for issue resolution and development of best practices within CRM environment.• Identify opportunities to increase work flow and minimize obstacles against Work In ProgressQualifications• Must have 5+ years of Digital/Analytical/Customer Relationship Mgt (CRM) support experience• Experience using CRM tools and SQL is required• Strong proficiency in database analysis•Knowledge of the telecommunications industry an asset• Must thrive in a fast-paced, ever-changing work environment• Post secondary degree in a business or technical discipline• Demonstrated strong customer service orientation; strong team player, cross-functional collaboration, interpersonal and communication (written/verbal) skills• Detail-oriented with exceptional organizational skills, experience in task automation• Agile thinker with strong analytical skills and sound decision-making skills• Ability to explain complex topics in concise, easy-to-understand language• Proficiency with PowerPoint, Excel, and WordSummaryAre you a marketing with experience supporting digital marketing and customer relationship activities? Do you have experience working within a large corporate organization, working on large scale marketing campaigns? Are you looking for a new opportunity to further develop your skills within a leading and well recognized organization? If so, we have an excellent opportunity for you! We are currently looking for a Marketing CRM Consultant to support our client, one of Canada's leading telecommunication and media firms,. In this role you will work full time hours on a 12 month assignment, support their downtown Toronto office thought working remotely until further notice. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Toronto, Ontario
    • Contract
    Do you have previous back office experience? Are you looking to gain experience within a top 5 bank? Do you have an advanced excel experience? If so, this is a great opportunity for you!Our client, a top 5 bank, is looking for Operations Officer II for a 12 months contract in Markham. There is a high chance this contract will extend or convert to a permanent opportunity.Advantages•Gain experience within a top 5 bank•Pay rate: $22/hr•Hours: Monday to Friday 8:30am - 5:00pm.•Contract duration is 12 months•Tentative start date 01/17/2022ResponsibilitiesAs an Operations Officer II, your duties will include but not be limited to:•Providing a broad range of operational support and/or performs general to specialized transactions and/or other processing activities •Identifying and resolve hardware/software problems•Installing/upgrading PC hardware/software when required.•Ensuring customer problems are handled appropriately by utilizing the established partner problem resolution process both internally and externally•Providing subject matter expertise for internal and external partners•Adopting new process and technology improvements•Coordinating the lifting, delivery, installation, implementation and repairs of equipment and technology•Identifying equipment needs to streamline procedures/processes and enhance service•Providing day to day technical support and solutions•Creating / Maintaining Standard Operations Procedures (SOPs) nationally•Completing assigned tasks accurately & within established standards•Identifying areas of risk and escalate as necessaryQualifications•High school education is required. 0-2 years of experience in a Trade Processing related role, preferably experience with cash products (such as Loans, Deposits, Swaps and Forwards)•Ability to work in office 2-3 days a week.•Strong organizational and time management skills•Proficiency in Microsoft Office: Word, Excel, Power Point, Outlook•Ability to work independently and as part of a team•Capable to build and maintain Macros•Flexible to work multiple shifts based on business needs.•Attention to detailNice to Have:•Previous banking and financialSummaryInterested in the Operations Officer II role in Markham? Apply online today!Candidates moving towards the next step of the recruitment process will be contacted. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you have previous back office experience? Are you looking to gain experience within a top 5 bank? Do you have an advanced excel experience? If so, this is a great opportunity for you!Our client, a top 5 bank, is looking for Operations Officer II for a 12 months contract in Markham. There is a high chance this contract will extend or convert to a permanent opportunity.Advantages•Gain experience within a top 5 bank•Pay rate: $22/hr•Hours: Monday to Friday 8:30am - 5:00pm.•Contract duration is 12 months•Tentative start date 01/17/2022ResponsibilitiesAs an Operations Officer II, your duties will include but not be limited to:•Providing a broad range of operational support and/or performs general to specialized transactions and/or other processing activities •Identifying and resolve hardware/software problems•Installing/upgrading PC hardware/software when required.•Ensuring customer problems are handled appropriately by utilizing the established partner problem resolution process both internally and externally•Providing subject matter expertise for internal and external partners•Adopting new process and technology improvements•Coordinating the lifting, delivery, installation, implementation and repairs of equipment and technology•Identifying equipment needs to streamline procedures/processes and enhance service•Providing day to day technical support and solutions•Creating / Maintaining Standard Operations Procedures (SOPs) nationally•Completing assigned tasks accurately & within established standards•Identifying areas of risk and escalate as necessaryQualifications•High school education is required. 0-2 years of experience in a Trade Processing related role, preferably experience with cash products (such as Loans, Deposits, Swaps and Forwards)•Ability to work in office 2-3 days a week.•Strong organizational and time management skills•Proficiency in Microsoft Office: Word, Excel, Power Point, Outlook•Ability to work independently and as part of a team•Capable to build and maintain Macros•Flexible to work multiple shifts based on business needs.•Attention to detailNice to Have:•Previous banking and financialSummaryInterested in the Operations Officer II role in Markham? Apply online today!Candidates moving towards the next step of the recruitment process will be contacted. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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