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        • Montreal, Québec
        • Contract
        Are you tech savvy with strong customer service skills? Do you have strong problem solving skills and enjoy finding solutions? If so, you can join our client, one of Canada's largest insurance companies, as a Bilingual Technical Support Representative. This role is work from home.As a Bilingual Technical Support Representative, you will be responsible for delivering technology support and solutions to internal customers across the country who have varying PC based hardware and software issues.Duties include:• Assisting advisors in resolving hardware and software related problems• Troubleshooting to resolve technical incoming telephone and email inquiries• Documentation of procedures• Communication of technical issues to a non-technical audienceAdvantagesWork for a leading insurance companyStart date: January 18th, 20216 monthsWork from homePay Rate: $25/hourRotating shifts between 8am to 6pmWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.Qualifications• Bilingual French / English• 2+ Years PC support (Desktop/LAN/WAN: Hardware/Software, Internet)• Previous experience in a customer service role• Excellent interpersonal, customer service and telephone skills• Excellent analytical and problem solving skills• Excellent written and oral communication skillsIf you're interested in the Bilingual Technical Support Representative role, please apply online at www.randstad.ca. Qualified candidates will be contacted. Justin,ErinPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGESWork for a leading insurance companyStart date: January 18th, 20216 monthsWork from homePay Rate: $25/hourRotating shifts between 8am to 6pmWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.RESPONSIBILITIESQUALIFICATIONS• Bilingual French / English• 2+ Years PC support (Desktop/LAN/WAN: Hardware/Software, Internet)• Previous experience in a customer service role• Excellent interpersonal, customer service and telephone skills• Excellent analytical and problem solving skills• Excellent written and oral communication skillsIf you're interested in the Bilingual Technical Support Representative role, please apply online at www.randstad.ca. Qualified candidates will be contacted.
        Are you tech savvy with strong customer service skills? Do you have strong problem solving skills and enjoy finding solutions? If so, you can join our client, one of Canada's largest insurance companies, as a Bilingual Technical Support Representative. This role is work from home.As a Bilingual Technical Support Representative, you will be responsible for delivering technology support and solutions to internal customers across the country who have varying PC based hardware and software issues.Duties include:• Assisting advisors in resolving hardware and software related problems• Troubleshooting to resolve technical incoming telephone and email inquiries• Documentation of procedures• Communication of technical issues to a non-technical audienceAdvantagesWork for a leading insurance companyStart date: January 18th, 20216 monthsWork from homePay Rate: $25/hourRotating shifts between 8am to 6pmWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.Qualifications• Bilingual French / English• 2+ Years PC support (Desktop/LAN/WAN: Hardware/Software, Internet)• Previous experience in a customer service role• Excellent interpersonal, customer service and telephone skills• Excellent analytical and problem solving skills• Excellent written and oral communication skillsIf you're interested in the Bilingual Technical Support Representative role, please apply online at www.randstad.ca. Qualified candidates will be contacted. Justin,ErinPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGESWork for a leading insurance companyStart date: January 18th, 20216 monthsWork from homePay Rate: $25/hourRotating shifts between 8am to 6pmWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.RESPONSIBILITIESQUALIFICATIONS• Bilingual French / English• 2+ Years PC support (Desktop/LAN/WAN: Hardware/Software, Internet)• Previous experience in a customer service role• Excellent interpersonal, customer service and telephone skills• Excellent analytical and problem solving skills• Excellent written and oral communication skillsIf you're interested in the Bilingual Technical Support Representative role, please apply online at www.randstad.ca. Qualified candidates will be contacted.
        • London, Ontario
        • Contract
        Do you have previous customer service experience and have excellent communication skills? If so, we have the perfect opportunity for you!We are currently recruiting Junior Technical Support Representatives for a 1 year contract with a top 5 bank in London. Pay rate: $17.50Hours: Department is open 24/7/365, must be open to working 3:00 pm - 12:00 am shifts and 12:00 am - 8:00 amTraining: 8:00 am - 4:00 pm for 6 weeks As a Junior Technical Support Representative, your responsibilities will include, but are not limited to:- Helping new hires with technical equipment- Sending access codes- Answering questions- Providing professional customer serviceAdvantages- Work of a leading bank in Canada- Foot in the door opportunity to gain banking experience/ tech experience- Long term contract - Receive in depth trainingQualifications- Customer service experience - 5/5 communication skills- Willingness to work all shifts* Clear credit and criminal check required *Interested in this Junior Technical Support Representative position in London? Apply online today!Qualified candidates will be contacted.Vittoria,Angel,Alie,Katie,JeremyPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGES- Work of a leading bank in Canada- Foot in the door opportunity to gain banking experience/ tech experience- Long term contract - Receive in depth trainingRESPONSIBILITIESQUALIFICATIONS- Customer service experience - 5/5 communication skills- Willingness to work all shifts* Clear credit and criminal check required *Interested in this Junior Technical Support Representative position in London? Apply online today!Qualified candidates will be contacted.
        Do you have previous customer service experience and have excellent communication skills? If so, we have the perfect opportunity for you!We are currently recruiting Junior Technical Support Representatives for a 1 year contract with a top 5 bank in London. Pay rate: $17.50Hours: Department is open 24/7/365, must be open to working 3:00 pm - 12:00 am shifts and 12:00 am - 8:00 amTraining: 8:00 am - 4:00 pm for 6 weeks As a Junior Technical Support Representative, your responsibilities will include, but are not limited to:- Helping new hires with technical equipment- Sending access codes- Answering questions- Providing professional customer serviceAdvantages- Work of a leading bank in Canada- Foot in the door opportunity to gain banking experience/ tech experience- Long term contract - Receive in depth trainingQualifications- Customer service experience - 5/5 communication skills- Willingness to work all shifts* Clear credit and criminal check required *Interested in this Junior Technical Support Representative position in London? Apply online today!Qualified candidates will be contacted.Vittoria,Angel,Alie,Katie,JeremyPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGES- Work of a leading bank in Canada- Foot in the door opportunity to gain banking experience/ tech experience- Long term contract - Receive in depth trainingRESPONSIBILITIESQUALIFICATIONS- Customer service experience - 5/5 communication skills- Willingness to work all shifts* Clear credit and criminal check required *Interested in this Junior Technical Support Representative position in London? Apply online today!Qualified candidates will be contacted.
        • Sudbury, Ontario
        • Permanent
        Are you passionate about helping people? Do you like to problem solve and be creative with technical solutions? Are you fluent English and French speaking? If you answered yes to these questions, then we are looking for you to join a dynamic team in Ontario.This is permanent full time position working as a Bilingual (English/French) Technical Support Representative. Work from the comfort of your own home - remote position - anywhere in Ontario. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.50/hour.Location: Remote - work from home - anywhere in OntarioHours: Must be available to work rotational hours between Monday-Sunday, 7:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: November 23rd, 2020As a Bilingual Technical Support Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns.Responsibilities and duties:- Inbound call centre environment (remote - work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetAdvantagesHere are the advantages you can benefit from as a Bilingual Technical Support Representative:- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home - remote position anywhere in Ontario- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planQualificationsHere are the qualifications you must have to meet the requirements as a Bilingual Technical Support Representative:- Excellent communication skills in English and French- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to carrie.nie@randstad.ca with the subject "Bilingual Tech Support - Remote Ontario"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.randstad. human forward.Yasameen,Carrie,Camille,MinaADVANTAGESHere are the advantages you can benefit from as a Bilingual Technical Support Representative:- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home - remote position anywhere in Ontario- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planRESPONSIBILITIESQUALIFICATIONSHere are the qualifications you must have to meet the requirements as a Bilingual Technical Support Representative:- Excellent communication skills in English and French- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to carrie.nie@randstad.ca with the subject "Bilingual Tech Support - Remote Ontario"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.randstad. human forward.
        Are you passionate about helping people? Do you like to problem solve and be creative with technical solutions? Are you fluent English and French speaking? If you answered yes to these questions, then we are looking for you to join a dynamic team in Ontario.This is permanent full time position working as a Bilingual (English/French) Technical Support Representative. Work from the comfort of your own home - remote position - anywhere in Ontario. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.50/hour.Location: Remote - work from home - anywhere in OntarioHours: Must be available to work rotational hours between Monday-Sunday, 7:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: November 23rd, 2020As a Bilingual Technical Support Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns.Responsibilities and duties:- Inbound call centre environment (remote - work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetAdvantagesHere are the advantages you can benefit from as a Bilingual Technical Support Representative:- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home - remote position anywhere in Ontario- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planQualificationsHere are the qualifications you must have to meet the requirements as a Bilingual Technical Support Representative:- Excellent communication skills in English and French- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to carrie.nie@randstad.ca with the subject "Bilingual Tech Support - Remote Ontario"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.randstad. human forward.Yasameen,Carrie,Camille,MinaADVANTAGESHere are the advantages you can benefit from as a Bilingual Technical Support Representative:- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home - remote position anywhere in Ontario- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planRESPONSIBILITIESQUALIFICATIONSHere are the qualifications you must have to meet the requirements as a Bilingual Technical Support Representative:- Excellent communication skills in English and French- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to carrie.nie@randstad.ca with the subject "Bilingual Tech Support - Remote Ontario"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.randstad. human forward.
        • Montréal, Québec
        • Permanent
        Are you passionate about helping people? Do you like to problem solve and be creative with technical solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Montreal. This is permanent full time position working as a Bilingual Technical Support Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career! Salary:$16.50Montréal, QuébecTemporary work from homeYou need to be available between 7am until 11 pm from monday to friday (37.5 hours per week)ADVANTAGESHere are the advantages you can benefit from as a Bilingual Technical Support Representative in Montreal: - Work with a leading global company- Permanent full time employment- Work from the comfort of your own home - remote position anywhere in Quebec- Great work culture - Career progression opportunities- Equipment provided by the company - Several discounts used on various services - Employee benefit planRESPONSIBILITIES- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email - Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns - Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQUALIFICATIONSHere are the qualifications you must have to meet the requirements as a Bilingual Technical Support Agent: - Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable) SUMMARYInterested? Apply now.Here's how to apply:- submit your application directly OR- send your CV directly tokaren.leiton@randstad.cacharles-etienne.meloche@randstad.ca hakeem.caron@randstad.ca
        Are you passionate about helping people? Do you like to problem solve and be creative with technical solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Montreal. This is permanent full time position working as a Bilingual Technical Support Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career! Salary:$16.50Montréal, QuébecTemporary work from homeYou need to be available between 7am until 11 pm from monday to friday (37.5 hours per week)ADVANTAGESHere are the advantages you can benefit from as a Bilingual Technical Support Representative in Montreal: - Work with a leading global company- Permanent full time employment- Work from the comfort of your own home - remote position anywhere in Quebec- Great work culture - Career progression opportunities- Equipment provided by the company - Several discounts used on various services - Employee benefit planRESPONSIBILITIES- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email - Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns - Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQUALIFICATIONSHere are the qualifications you must have to meet the requirements as a Bilingual Technical Support Agent: - Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable) SUMMARYInterested? Apply now.Here's how to apply:- submit your application directly OR- send your CV directly tokaren.leiton@randstad.cacharles-etienne.meloche@randstad.ca hakeem.caron@randstad.ca
        • Montréal, Québec
        • Permanent
        • $17 per year
        Work from home - Hiring alert! Are you passionate about teamwork and making a meaningful contribution? Do you like to be creative and solution oriented for technical issues? If you answered yes to these questions, then we are looking for you to join a dynamic, vibrant team in Montreal. This is permanent full time employment working as a Bilingual Support Agent. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.50/hourWork from home during the pandemic Permanent position Availability: Monday to Sunday from 7am to 11pm, 37.5 hours per week. Full-time and permanent positionADVANTAGESHere are the advantages you can benefit from as a Bilingual Technical Support Agent in Montreal: - Work with a leading global company- Permanent full time employment- Conveniently located in Montreal (close to metro Pie-IX)- Great work culture - Career progression opportunities- Equipment provided by the company - Several discounts used on various services - Employee benefit plan - Work from home during COVID-19RESPONSIBILITIESAs a Bilingual Technical Support Agent, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns. The tasks you will perform include: - Process inquiries from customers by different channels - Solving troubleshooting issues with clients by phone, chat or by email - Explaining details and process to customers over the phone, email or chat to resolve their questions or concerns - Complete required documentation such as tracking communication with customers - Create a warm, and pleasant experience for clients while guide them on support options and solutions - Escalate customer complaints and/or calls to your manager when necessary- Problem solve and had a 1 call resolution mindset QUALIFICATIONSHere are the qualifications you must have to meet the requirements as a Bilingual Technical Support Agent: - Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills with the ability to exercise sound judgment - Tech savvy and knowledge of information technology systems required - Working knowledge of PCs and strong keyboarding skills- Full time and flexible availability- Organization and work prioritization skills- Wired internet connection (Ethernet cable) SUMMARYSalary: $16.50/hourWork from home during the pandemic Permanent position Availability: Monday to Sunday from 7am to 11pm, 37.5 hours per week. Full-time and permanent positionDo you recognize yourself, and you are interested in the position? Send your CV with the subject "Bilingual Technical Support Agent in Montreal"karen.leiton@randstad.ca, charles-etienne.meloche@randstad.ca, hakeem.caron@randstad.caAlso, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them! We look forward to discussing this opportunity with you, Karen,Charles,Hakeem
        Work from home - Hiring alert! Are you passionate about teamwork and making a meaningful contribution? Do you like to be creative and solution oriented for technical issues? If you answered yes to these questions, then we are looking for you to join a dynamic, vibrant team in Montreal. This is permanent full time employment working as a Bilingual Support Agent. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.50/hourWork from home during the pandemic Permanent position Availability: Monday to Sunday from 7am to 11pm, 37.5 hours per week. Full-time and permanent positionADVANTAGESHere are the advantages you can benefit from as a Bilingual Technical Support Agent in Montreal: - Work with a leading global company- Permanent full time employment- Conveniently located in Montreal (close to metro Pie-IX)- Great work culture - Career progression opportunities- Equipment provided by the company - Several discounts used on various services - Employee benefit plan - Work from home during COVID-19RESPONSIBILITIESAs a Bilingual Technical Support Agent, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns. The tasks you will perform include: - Process inquiries from customers by different channels - Solving troubleshooting issues with clients by phone, chat or by email - Explaining details and process to customers over the phone, email or chat to resolve their questions or concerns - Complete required documentation such as tracking communication with customers - Create a warm, and pleasant experience for clients while guide them on support options and solutions - Escalate customer complaints and/or calls to your manager when necessary- Problem solve and had a 1 call resolution mindset QUALIFICATIONSHere are the qualifications you must have to meet the requirements as a Bilingual Technical Support Agent: - Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills with the ability to exercise sound judgment - Tech savvy and knowledge of information technology systems required - Working knowledge of PCs and strong keyboarding skills- Full time and flexible availability- Organization and work prioritization skills- Wired internet connection (Ethernet cable) SUMMARYSalary: $16.50/hourWork from home during the pandemic Permanent position Availability: Monday to Sunday from 7am to 11pm, 37.5 hours per week. Full-time and permanent positionDo you recognize yourself, and you are interested in the position? Send your CV with the subject "Bilingual Technical Support Agent in Montreal"karen.leiton@randstad.ca, charles-etienne.meloche@randstad.ca, hakeem.caron@randstad.caAlso, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them! We look forward to discussing this opportunity with you, Karen,Charles,Hakeem
        • Toronto, Ontario
        • Contract
        If you are looking to develop your professional career in technical support, you could gain valuable experience with our client, an IT company that provides a wide range of IT solutions, as a Help Desk Support Technician in their Toronto location.Responsibilities:•Provides support to end users on a variety of issues.•Identifies, researches, and resolves technical problems. •Responds to telephone calls, email and personnel requests for technical support. •Performs general maintenance tasks and resolves less complex problems immediately, while more complex issues are identified to a higher level of support. •May involve use of problem management databases and help desk system. •May require an associate's degree in a related area and 3 to 5 years of experience in the field or in a related area. •Familiar with a variety of the field's concepts, practices, and procedures. •Relies on experience and judgment to plan and accomplish goals. •Performs a variety of complicated tasks. May lead and direct the work of others.Advantages•Duration: 3 months with a strong possibility of extension•Location: Toronto•Pay Rate: $20.77/ hrQualifications• At least 1 year of heldesk tech experience• Basic networking knowledge• A+ certification (not mandatory, but preferred).• Strong verbal and written communication skills.Lindsay,Sylvia,Carlo,PeggyPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGES•Duration: 3 months with a strong possibility of extension•Location: Toronto•Pay Rate: $20.77/ hrRESPONSIBILITIESQUALIFICATIONS• At least 1 year of heldesk tech experience• Basic networking knowledge• A+ certification (not mandatory, but preferred).• Strong verbal and written communication skills.
        If you are looking to develop your professional career in technical support, you could gain valuable experience with our client, an IT company that provides a wide range of IT solutions, as a Help Desk Support Technician in their Toronto location.Responsibilities:•Provides support to end users on a variety of issues.•Identifies, researches, and resolves technical problems. •Responds to telephone calls, email and personnel requests for technical support. •Performs general maintenance tasks and resolves less complex problems immediately, while more complex issues are identified to a higher level of support. •May involve use of problem management databases and help desk system. •May require an associate's degree in a related area and 3 to 5 years of experience in the field or in a related area. •Familiar with a variety of the field's concepts, practices, and procedures. •Relies on experience and judgment to plan and accomplish goals. •Performs a variety of complicated tasks. May lead and direct the work of others.Advantages•Duration: 3 months with a strong possibility of extension•Location: Toronto•Pay Rate: $20.77/ hrQualifications• At least 1 year of heldesk tech experience• Basic networking knowledge• A+ certification (not mandatory, but preferred).• Strong verbal and written communication skills.Lindsay,Sylvia,Carlo,PeggyPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGES•Duration: 3 months with a strong possibility of extension•Location: Toronto•Pay Rate: $20.77/ hrRESPONSIBILITIESQUALIFICATIONS• At least 1 year of heldesk tech experience• Basic networking knowledge• A+ certification (not mandatory, but preferred).• Strong verbal and written communication skills.
        • Montreal, Québec
        • Permanent
        Are you passionate about customer service? Do you like to solve problems and get creative with technical solutions? Are you bilingual English and French? If you answered yes to these questions, we have a great job opportunity for you that will allow you to be part of a dynamic team in the greater Montreal area.This is a permanent full-time position and as a bilingual technical support representative. This position is offered by telecommuting. This is a great customer service job opportunity for you that will allow you to push your limits and grow in your career path!Salary: $ 16.50 / hourLocation: Montreal areaHours: Be available to work on rotational numbers Monday through Sunday, 7 a.m. to 11 p.m.* you will have to work 5 shifts from Monday to Sunday, between 37.5 and 40 hours / week, with 2 days off.Start date: November 23, 2020As a bilingual technical support representative, you will provide solutions to customer requests while remaining courteous and empathetic to their concerns.What will your main tasks be as a customer service representative?- Inbound call center environment (work from home)- Help with problem solving and troubleshooting with customers by phone, chat or e