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    • Burnaby, British Columbia
    • Permanent
    • $44,000 per year
    Are you ready to take the next step in your career? Do you have excellent English communication skills? Are you passionate about customer service? Are you interested to grow and excel in Financial Industry?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full-time position working with a top financial institution.Position: Credit Counsellor -Client Account ManagementLocation: Office is in Vancouver (near Burrard Skytrain Station) Hours of Operation:The business operates Monday - SaturdayBetween the hours of 7 am - 8pm (Monday- Friday)and 8 AM-4 PM on SaturdayScheduled for full-time hours for 5 days a weekTraining: 3 weeks, full-time paid trainingAdvantagesWe aspire to give you a career, rather than just a paycheck.- Competitive pay of $44K+ option to invest in company stocks-- Benefits and Paid Vacation- Permanent, full-time position- Well known and reputable financial company- Career growth and advancement opportunities available- Benefits and Paid Vacation- Annual Bonus available- Transit accessible location in VancouverResponsibilities- Outbound and Inbound calls, No sales- Help clients to maintain their accounts current without any delinquency- use Problem solving skills to provide various payment options- provide recommendations on how to keep the account current- Create a warm, and pleasant experience for clients with personalized approach- reporting and back end proceduresQualifications- A minimum of 2 years of Customer Service experience- Excellent communication skills and ability to handle multiple tasks - call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities- full time and flexible availability from Monday- Saturday- Detail-oriented with excellent communication skills (verbal and written)SummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to mina.albaghdadi@randstad.ca and add the subject line: "Credit Counsellor- Vancouver"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you ready to take the next step in your career? Do you have excellent English communication skills? Are you passionate about customer service? Are you interested to grow and excel in Financial Industry?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full-time position working with a top financial institution.Position: Credit Counsellor -Client Account ManagementLocation: Office is in Vancouver (near Burrard Skytrain Station) Hours of Operation:The business operates Monday - SaturdayBetween the hours of 7 am - 8pm (Monday- Friday)and 8 AM-4 PM on SaturdayScheduled for full-time hours for 5 days a weekTraining: 3 weeks, full-time paid trainingAdvantagesWe aspire to give you a career, rather than just a paycheck.- Competitive pay of $44K+ option to invest in company stocks-- Benefits and Paid Vacation- Permanent, full-time position- Well known and reputable financial company- Career growth and advancement opportunities available- Benefits and Paid Vacation- Annual Bonus available- Transit accessible location in VancouverResponsibilities- Outbound and Inbound calls, No sales- Help clients to maintain their accounts current without any delinquency- use Problem solving skills to provide various payment options- provide recommendations on how to keep the account current- Create a warm, and pleasant experience for clients with personalized approach- reporting and back end proceduresQualifications- A minimum of 2 years of Customer Service experience- Excellent communication skills and ability to handle multiple tasks - call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities- full time and flexible availability from Monday- Saturday- Detail-oriented with excellent communication skills (verbal and written)SummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to mina.albaghdadi@randstad.ca and add the subject line: "Credit Counsellor- Vancouver"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Burnaby, British Columbia
    • Contract
    • $19.00 per hour
    Are you looking to start a career with one of the top ten global logistics providers?! We are looking for customer service representatives in the Greater Vancouver Area who are creative problem solvers and wish to be part of a great organization that offers stability and growth opportunities.This is a full-time position that involves heavy phone contact between external and internal customers. In addition, the position is responsible for billing and data entry tasks. As a Logistics Specialist CSR, you will be responsible for monitoring drivers’ delivery activity, scheduling, delivery, and routing issues with external customers and contracted drivers. If you have the following, we would love to hear from you!: •Strong customer service skills and the ability to satisfactorily resolve issues•Solid ability to multitask with exceptional organizational skills•Ability to thrive under pressure while delivering solutions that exceed customer expectationsThis position has a ASAP start date, so apply today! Please note this is not a remote role and you must be located in Greater Vancouver. Advantages• Work with a leader• Great work culture• Eligible for benefits from Day 1• Lots of opportunities for growth • Working hours: Shifts available : 2. Tuesday-Saturday 07:30 am- 04:00 pm, Sunday-Thursday 07:30 am-04:00pm, however, flexibility is needed as this could change based on business needs.• Salary: $19 per hourResponsibilities• Maintain phone communication between external customers and contracted drivers/couriers• Assist contracted drivers with delivery issues• Resolve any customer issues, complaints and answer questions• Monitoring progress of delivery routes• Customer billing and data entry tasks• Assign drivers/couriers delivery routes• Oversee all unloading processes of returning routes at days end• Additional duties as requestedQualificationsAt a minimum, you’ll need:• 1 year of experience in a customer service role resolving issues and responding to customer requestsIt’d be great if you also have:• High school diploma or equivalent• Experience in a call center environment• Strong customer service skills and the ability to satisfactorily resolve issues• Solid ability to multitask with exceptional organizational skills• Ability to thrive under pressure while delivering solutions that exceed customer expectationsSummaryIf you are interested in growing your career with one of Canada's Logistics Leader, apply directly or send me your resume at arshdeep.dhillon@randstad.ca or morgan.paquette@randstad.ca (604) 345 1367 with the subject line: Logistics CSR role!Please note this is not a remote role and you must be located in Greater Vancouver. We thank all applicants, however, only those selected for interviews will be contacted. Thank you, Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you looking to start a career with one of the top ten global logistics providers?! We are looking for customer service representatives in the Greater Vancouver Area who are creative problem solvers and wish to be part of a great organization that offers stability and growth opportunities.This is a full-time position that involves heavy phone contact between external and internal customers. In addition, the position is responsible for billing and data entry tasks. As a Logistics Specialist CSR, you will be responsible for monitoring drivers’ delivery activity, scheduling, delivery, and routing issues with external customers and contracted drivers. If you have the following, we would love to hear from you!: •Strong customer service skills and the ability to satisfactorily resolve issues•Solid ability to multitask with exceptional organizational skills•Ability to thrive under pressure while delivering solutions that exceed customer expectationsThis position has a ASAP start date, so apply today! Please note this is not a remote role and you must be located in Greater Vancouver. Advantages• Work with a leader• Great work culture• Eligible for benefits from Day 1• Lots of opportunities for growth • Working hours: Shifts available : 2. Tuesday-Saturday 07:30 am- 04:00 pm, Sunday-Thursday 07:30 am-04:00pm, however, flexibility is needed as this could change based on business needs.• Salary: $19 per hourResponsibilities• Maintain phone communication between external customers and contracted drivers/couriers• Assist contracted drivers with delivery issues• Resolve any customer issues, complaints and answer questions• Monitoring progress of delivery routes• Customer billing and data entry tasks• Assign drivers/couriers delivery routes• Oversee all unloading processes of returning routes at days end• Additional duties as requestedQualificationsAt a minimum, you’ll need:• 1 year of experience in a customer service role resolving issues and responding to customer requestsIt’d be great if you also have:• High school diploma or equivalent• Experience in a call center environment• Strong customer service skills and the ability to satisfactorily resolve issues• Solid ability to multitask with exceptional organizational skills• Ability to thrive under pressure while delivering solutions that exceed customer expectationsSummaryIf you are interested in growing your career with one of Canada's Logistics Leader, apply directly or send me your resume at arshdeep.dhillon@randstad.ca or morgan.paquette@randstad.ca (604) 345 1367 with the subject line: Logistics CSR role!Please note this is not a remote role and you must be located in Greater Vancouver. We thank all applicants, however, only those selected for interviews will be contacted. Thank you, Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Richmond, British Columbia
    • Permanent
    • $44,000 per year
    Are you ready to take the next step in your career? Do you have excellent English communication skills? Are you passionate about customer service? Are you interested to grow and excel in Financial Industry?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full-time position working with a top financial institution.Position: Credit Counsellor -Client Account ManagementLocation: Office is in Vancouver (near Burrard Skytrain Station) Hours of Operation:The business operates Monday - SaturdayBetween the hours of 7 am - 8pm (Monday- Friday)and 8 AM-4 PM on SaturdayScheduled for full-time hours for 5 days a weekTraining: 3 weeks, full-time paid trainingAdvantagesWe aspire to give you a career, rather than just a paycheck.- Competitive pay of $44K+ option to invest in company stocks-- Benefits and Paid Vacation- Permanent, full-time position- Well known and reputable financial company- Career growth and advancement opportunities available- Benefits and Paid Vacation- Annual Bonus available- Transit accessible location in VancouverResponsibilities- Outbound and Inbound calls, No sales- Help clients to maintain their accounts current without any delinquency- use Problem solving skills to provide various payment options- provide recommendations on how to keep the account current- Create a warm, and pleasant experience for clients with personalized approach- reporting and back end proceduresQualifications- A minimum of 2 years of Customer Service experience- Excellent communication skills and ability to handle multiple tasks - call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities- full time and flexible availability from Monday- Saturday- Detail-oriented with excellent communication skills (verbal and written)SummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to katisha.gilbert@randstad.ca and add the subject line: "Credit Counsellor- Vancouver"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you ready to take the next step in your career? Do you have excellent English communication skills? Are you passionate about customer service? Are you interested to grow and excel in Financial Industry?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full-time position working with a top financial institution.Position: Credit Counsellor -Client Account ManagementLocation: Office is in Vancouver (near Burrard Skytrain Station) Hours of Operation:The business operates Monday - SaturdayBetween the hours of 7 am - 8pm (Monday- Friday)and 8 AM-4 PM on SaturdayScheduled for full-time hours for 5 days a weekTraining: 3 weeks, full-time paid trainingAdvantagesWe aspire to give you a career, rather than just a paycheck.- Competitive pay of $44K+ option to invest in company stocks-- Benefits and Paid Vacation- Permanent, full-time position- Well known and reputable financial company- Career growth and advancement opportunities available- Benefits and Paid Vacation- Annual Bonus available- Transit accessible location in VancouverResponsibilities- Outbound and Inbound calls, No sales- Help clients to maintain their accounts current without any delinquency- use Problem solving skills to provide various payment options- provide recommendations on how to keep the account current- Create a warm, and pleasant experience for clients with personalized approach- reporting and back end proceduresQualifications- A minimum of 2 years of Customer Service experience- Excellent communication skills and ability to handle multiple tasks - call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities- full time and flexible availability from Monday- Saturday- Detail-oriented with excellent communication skills (verbal and written)SummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to katisha.gilbert@randstad.ca and add the subject line: "Credit Counsellor- Vancouver"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Vancouver, British Columbia
    • Permanent
    Are you an experienced salesperson with a background in luxury boutique products and B2B sales? Are you comfortable building strong relationships with clients across the globe? Then this is the job for you! A luxury retail brand is seeking an Inside Sales Representative (B2B) for an exciting opportunity, immediate start in the greater Vancouver area. The sales representative will be responsible for communicating with customers, understanding their needs, ensuring a smooth sales process, and developing new leads. To be successful in this role you should be able to build instant rapport and achieve customer satisfaction. The ideal candidate will demonstrate a proven sales track record and a commitment to superb customer service and client management. If you thrive in a fast pace start up environment and are looking to grow with the company then don't hesitate to apply. Advantages-Opportunity to work in a start up environment and directly contribute to the growth of the company. -Competitive Salary & benefits package-Monday- Friday, 9-5 work schedule. -Fantastic sense of community and culture in the team. -Resources to improve your business and sales acumen. Responsibilities- Building and maintaining relations with existing retail partners and developing the business by connecting with prospects .-Maintain product knowledge and understand the brand values. -Assist customers on e-commerce website as required. -Grow business through promoting and selling products to existing partners and identify prospects through cold calling, email and social networking initiatives. -Host virtual and online showings, advertising the product and its virtues. -Prepare and present business proposals and sales presentations by analyzing partners and customer needs. Qualifications-Strong understanding of the sales cycle-2-3 years B2B sales experience-Experience in luxury retail products is an asset-Experience in the hotel industry (concierge) a major asset-Strong account management skills.-Ability to receive feedback and self direct. SummaryInterviews for this position are starting immediately. If you or anyone you know is looking to take the next step in your Sales career, please send a resume and interview availability to morgan.paquette@randstad.ca or zack.tahir@randstad.ca with the Subject: INSIDE SALES REPRESENTATIVE (B2B). Human ForwardRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you an experienced salesperson with a background in luxury boutique products and B2B sales? Are you comfortable building strong relationships with clients across the globe? Then this is the job for you! A luxury retail brand is seeking an Inside Sales Representative (B2B) for an exciting opportunity, immediate start in the greater Vancouver area. The sales representative will be responsible for communicating with customers, understanding their needs, ensuring a smooth sales process, and developing new leads. To be successful in this role you should be able to build instant rapport and achieve customer satisfaction. The ideal candidate will demonstrate a proven sales track record and a commitment to superb customer service and client management. If you thrive in a fast pace start up environment and are looking to grow with the company then don't hesitate to apply. Advantages-Opportunity to work in a start up environment and directly contribute to the growth of the company. -Competitive Salary & benefits package-Monday- Friday, 9-5 work schedule. -Fantastic sense of community and culture in the team. -Resources to improve your business and sales acumen. Responsibilities- Building and maintaining relations with existing retail partners and developing the business by connecting with prospects .-Maintain product knowledge and understand the brand values. -Assist customers on e-commerce website as required. -Grow business through promoting and selling products to existing partners and identify prospects through cold calling, email and social networking initiatives. -Host virtual and online showings, advertising the product and its virtues. -Prepare and present business proposals and sales presentations by analyzing partners and customer needs. Qualifications-Strong understanding of the sales cycle-2-3 years B2B sales experience-Experience in luxury retail products is an asset-Experience in the hotel industry (concierge) a major asset-Strong account management skills.-Ability to receive feedback and self direct. SummaryInterviews for this position are starting immediately. If you or anyone you know is looking to take the next step in your Sales career, please send a resume and interview availability to morgan.paquette@randstad.ca or zack.tahir@randstad.ca with the Subject: INSIDE SALES REPRESENTATIVE (B2B). Human ForwardRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Vancouver, British Columbia
    • Contract
    Are you looking to take the next step in your apparel / fashion career? Are you incredibly organized, confident interacting with internal departments and thrive in a fast-paced environment? Are you interested in quality control and seeking an opportunity for long-term growth and career development? We are recruiting for a Wear - Test Coordinator to helps us measure the quality of our due to launch sporting apparel. You will be completing surveys with internal members of the team who have had the opportunity to wear & test the new clothing we are releasing to market. You will be analyzing the results of the tests and compiling the data to show results in a clear format. About you:- You are organized and proactive with experience in project management, coordination or events- You love apparel and fashion and are looking for a long-term career- You are available to begin working July 2022About the role:- Hourly pay is $24.96 after vacation pay and you will paid every Friday- Contract to permanent hire opportunity- Working from the Downtown Vancouver office may be required , hybrid roleInterested to learn more? Please do not hesitate to apply directly to this posting or email your CV to Arshdeep : arshdeep.dhillon@randstad.caAdvantages- Hourly pay is $24.96 after vacation pay and you will paid every Friday- Work for a worldwide industry leader- Be exposed to new lines of clothing before release- Work in a sociable and friendly team- Gain valuable experience and develop your career in apparelResponsibilities- Coordinating the apparel testers's schedules- Compiling data and analyzing results- Take initiative when required and work in a dynamic workforceQualifications- Experience in quality control/ product testing is a must have- Experience with textiles or clothing is preferred- Ability to use Microsoft Suite- Experience in retail, customer service & coordination is desiredSummaryWe are recruiting for a Wear - Test Coordinator to helps us measure the quality of our due to launch sporting apparel. Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you looking to take the next step in your apparel / fashion career? Are you incredibly organized, confident interacting with internal departments and thrive in a fast-paced environment? Are you interested in quality control and seeking an opportunity for long-term growth and career development? We are recruiting for a Wear - Test Coordinator to helps us measure the quality of our due to launch sporting apparel. You will be completing surveys with internal members of the team who have had the opportunity to wear & test the new clothing we are releasing to market. You will be analyzing the results of the tests and compiling the data to show results in a clear format. About you:- You are organized and proactive with experience in project management, coordination or events- You love apparel and fashion and are looking for a long-term career- You are available to begin working July 2022About the role:- Hourly pay is $24.96 after vacation pay and you will paid every Friday- Contract to permanent hire opportunity- Working from the Downtown Vancouver office may be required , hybrid roleInterested to learn more? Please do not hesitate to apply directly to this posting or email your CV to Arshdeep : arshdeep.dhillon@randstad.caAdvantages- Hourly pay is $24.96 after vacation pay and you will paid every Friday- Work for a worldwide industry leader- Be exposed to new lines of clothing before release- Work in a sociable and friendly team- Gain valuable experience and develop your career in apparelResponsibilities- Coordinating the apparel testers's schedules- Compiling data and analyzing results- Take initiative when required and work in a dynamic workforceQualifications- Experience in quality control/ product testing is a must have- Experience with textiles or clothing is preferred- Ability to use Microsoft Suite- Experience in retail, customer service & coordination is desiredSummaryWe are recruiting for a Wear - Test Coordinator to helps us measure the quality of our due to launch sporting apparel. Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Vancouver, British Columbia
    • Permanent
    Description Location: Vancouver, BC, Canada (Onsite) Salary: $16.56/hour Job type: Full-time or part-time The opportunityRight now, Air Canada is looking for Customer Experience Specialists to join our team at the Vancouver Airport. In this customer-facing position, you will play an important part in ensuring that all flights are ready for secure and on-time departures by assisting passengers at airport counters and gate locations.  If you’re enthusiastic, caring, and love working with people then you could be just moments away from landing your perfect role. What your day-to-day looks like As a Customer Experience Specialist at Vancouver airport, you will be part of a vibrant and diverse team representing Air Canada as Ground Hosts and Hostesses. You will also: Conduct passenger check-in Assist pre-boarding passengers and provide information on flight schedules and routes Prepare and issue tickets and boarding passes Take a look at this video to find out more about the Customer Experience Specialist role: https://youtu.be/aTKy5mJ3fdE Your benefitsAs one of the leading employers in Canada, we like to ensure our employees are well rewarded with a  range of benefits including: Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You and your immediate family members will enjoy special rates on airfares from day one Choose how you'd work with us. We have both full-time and part-time opportunities availableWe value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family Training and development tools to help unlock your full potential.Qualifications Skills and experience required Mandatory Covid-19 Vaccination RequiredAvailability to attend and successfully pass a two (2) to four (4) weeks full-time paid training program  Availability to work in shifts Previous customer service experience  Excellent communication and teamwork skills Proven problem resolution skills and the ability to effectively multi-task The ability to work within strict timelines in order to maintain on-time departures Eligible to work in Canada Pass security clearance and obtain the Transport Canada security card Priority will be given to candidates bilingual in English and French. However, strong consideration will also be given to candidates fluent in English and one or more of the preferred languages. Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations. Please refer to Transport Canada site for more details.Let your career take flight Don’t miss out on this exciting opportunity to be a part of the growth and expansion of Canada’s largest airline.  Come onboard with us and watch your career take flight. APPLY NOW Diversity and inclusionAir Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however, only those selected to continue in the process will be contacted.
    Description Location: Vancouver, BC, Canada (Onsite) Salary: $16.56/hour Job type: Full-time or part-time The opportunityRight now, Air Canada is looking for Customer Experience Specialists to join our team at the Vancouver Airport. In this customer-facing position, you will play an important part in ensuring that all flights are ready for secure and on-time departures by assisting passengers at airport counters and gate locations.  If you’re enthusiastic, caring, and love working with people then you could be just moments away from landing your perfect role. What your day-to-day looks like As a Customer Experience Specialist at Vancouver airport, you will be part of a vibrant and diverse team representing Air Canada as Ground Hosts and Hostesses. You will also: Conduct passenger check-in Assist pre-boarding passengers and provide information on flight schedules and routes Prepare and issue tickets and boarding passes Take a look at this video to find out more about the Customer Experience Specialist role: https://youtu.be/aTKy5mJ3fdE Your benefitsAs one of the leading employers in Canada, we like to ensure our employees are well rewarded with a  range of benefits including: Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You and your immediate family members will enjoy special rates on airfares from day one Choose how you'd work with us. We have both full-time and part-time opportunities availableWe value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family Training and development tools to help unlock your full potential.Qualifications Skills and experience required Mandatory Covid-19 Vaccination RequiredAvailability to attend and successfully pass a two (2) to four (4) weeks full-time paid training program  Availability to work in shifts Previous customer service experience  Excellent communication and teamwork skills Proven problem resolution skills and the ability to effectively multi-task The ability to work within strict timelines in order to maintain on-time departures Eligible to work in Canada Pass security clearance and obtain the Transport Canada security card Priority will be given to candidates bilingual in English and French. However, strong consideration will also be given to candidates fluent in English and one or more of the preferred languages. Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations. Please refer to Transport Canada site for more details.Let your career take flight Don’t miss out on this exciting opportunity to be a part of the growth and expansion of Canada’s largest airline.  Come onboard with us and watch your career take flight. APPLY NOW Diversity and inclusionAir Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however, only those selected to continue in the process will be contacted.
    • Vancouver, British Columbia
    • Contract
    Are you looking for a new position that will allow you to develop your customer service expertise while learning new skills? Do you enjoy talking to different people every day and helping them? We're looking for dynamic and experienced individuals who love to provide a welcoming atmosphere to customers, while working from the comfort of your own home.This is a full time permanent position, currently work from home.Type: Full TimeLocation: Vancouver - Hybrid model Start Date: June 15th Schedule: Monday - Friday Hours: 8AM- 4PM Get your foot in the door with a great companyStart your career in Insurance by working with an industry leader.Advantages- Full time hours- Permanent position- Competitive pay- Work from home- Equipment provided- Insurance experience gained- Work for a well known organizationResponsibilities- Taking inbound calls from customers- Answering any questions they may have about their products and services - Updating account information after every transaction- Some email correspondence- Processing claims- Provide top notch service on every call- Achieve quality service by assessing & responding to client needsQualifications- Customer service/ call center experience is required (minimum 2 years)- Excellent communication skills- Tech savvy and working knowledge of computers (Microsoft office proficiency is an asset)- Full time and flexible availability (able to work over time if required by business needs)- Position dependent on successful completion of criminal and credit background checkSummaryAre you the ideal candidate for this role? Would you like to work for a leading insurance company? Send us your updated CV with the subject: "CSR- Insurance": arshdeep.dhillon@randstad.caFurthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!Only those selected for an interview will be contacted. human forwardRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you looking for a new position that will allow you to develop your customer service expertise while learning new skills? Do you enjoy talking to different people every day and helping them? We're looking for dynamic and experienced individuals who love to provide a welcoming atmosphere to customers, while working from the comfort of your own home.This is a full time permanent position, currently work from home.Type: Full TimeLocation: Vancouver - Hybrid model Start Date: June 15th Schedule: Monday - Friday Hours: 8AM- 4PM Get your foot in the door with a great companyStart your career in Insurance by working with an industry leader.Advantages- Full time hours- Permanent position- Competitive pay- Work from home- Equipment provided- Insurance experience gained- Work for a well known organizationResponsibilities- Taking inbound calls from customers- Answering any questions they may have about their products and services - Updating account information after every transaction- Some email correspondence- Processing claims- Provide top notch service on every call- Achieve quality service by assessing & responding to client needsQualifications- Customer service/ call center experience is required (minimum 2 years)- Excellent communication skills- Tech savvy and working knowledge of computers (Microsoft office proficiency is an asset)- Full time and flexible availability (able to work over time if required by business needs)- Position dependent on successful completion of criminal and credit background checkSummaryAre you the ideal candidate for this role? Would you like to work for a leading insurance company? Send us your updated CV with the subject: "CSR- Insurance": arshdeep.dhillon@randstad.caFurthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!Only those selected for an interview will be contacted. human forwardRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Vancouver, British Columbia
    • Contract
    • $18.66 per hour
    Are you a customer service representative looking for a new opportunity within the insurance industry? Do you value customers and provide a high level of customer service? If so, then we may have the role for you! We are currently looking for a customer service representative (call center representative) to join our team in our office in an easily accessible Downtown Vancouver location. This role is a full time temporary to permanent position with an ASAP start date. Please note, this role is working from an office in Downtown Vancouver. The main responsibilities of this role is to respond to all customer and client inquiries via inbound phone and inbound email. There is also a requirement to make outbound calls. Other duties include but are not limited to:-- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Order management including document processing PO's, scheduling, and data entry- Meet all internal targets / call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience - Handle any and all escalations - Administrative duties as requiredPlease note this is a full time position, Mon-Fri with office hours (8-6). Training will be conducted onsite.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Work with a company with an excellent culture - Learn about the insurance industry from Day 1- Newly refurbished, modern office space- Transit accessible in Downtown Vancouver- Great office hours- Full time role- ASAP start date- Working as part of a super friendly and cohesive team- Work equipment provided - $18.66/hourly (plus 4% vacation pay on top so $19.40 all included)**Please note, this role is working from an office in Downtown Vancouver**Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Order management including processing PO's and creating invoices- Meet all internal targets / call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience - Handle any and all escalations - Administrative duties as requiredQualifications- Call center / contact center work experience is an asset- Excellent communication skills both written and verbal- Great computer skills including MS Excel- Well organized and motivated- Can work well as part of a small team in Vancouver- Must be comfortable working from an office in Downtown VancouverSummaryThe main responsibilities of this role is to respond to all customer and client inquiries via inbound phone and inbound email. Please note this is a full time position, Mon-Fri with office hours (8-6)If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! You can also email arshdeep.dhillon@randstad.ca with the Subject Line "Inbound Customer Service Representative- Work From Office" This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you a customer service representative looking for a new opportunity within the insurance industry? Do you value customers and provide a high level of customer service? If so, then we may have the role for you! We are currently looking for a customer service representative (call center representative) to join our team in our office in an easily accessible Downtown Vancouver location. This role is a full time temporary to permanent position with an ASAP start date. Please note, this role is working from an office in Downtown Vancouver. The main responsibilities of this role is to respond to all customer and client inquiries via inbound phone and inbound email. There is also a requirement to make outbound calls. Other duties include but are not limited to:-- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Order management including document processing PO's, scheduling, and data entry- Meet all internal targets / call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience - Handle any and all escalations - Administrative duties as requiredPlease note this is a full time position, Mon-Fri with office hours (8-6). Training will be conducted onsite.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Work with a company with an excellent culture - Learn about the insurance industry from Day 1- Newly refurbished, modern office space- Transit accessible in Downtown Vancouver- Great office hours- Full time role- ASAP start date- Working as part of a super friendly and cohesive team- Work equipment provided - $18.66/hourly (plus 4% vacation pay on top so $19.40 all included)**Please note, this role is working from an office in Downtown Vancouver**Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Order management including processing PO's and creating invoices- Meet all internal targets / call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience - Handle any and all escalations - Administrative duties as requiredQualifications- Call center / contact center work experience is an asset- Excellent communication skills both written and verbal- Great computer skills including MS Excel- Well organized and motivated- Can work well as part of a small team in Vancouver- Must be comfortable working from an office in Downtown VancouverSummaryThe main responsibilities of this role is to respond to all customer and client inquiries via inbound phone and inbound email. Please note this is a full time position, Mon-Fri with office hours (8-6)If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! You can also email arshdeep.dhillon@randstad.ca with the Subject Line "Inbound Customer Service Representative- Work From Office" This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Vancouver, British Columbia
    • Permanent
    Description Air Canada’s Aeroplan program is Canada’s premier loyalty program. Aeroplan's millions of members earn Aeroplan miles with its growing network of over 70 world-class partners, representing more than 150 brands in the financial, retail, and travel sectors. In anticipation of future openings, Aeroplan Customer Sales and Service Agent within one of our contact centres, you will be the voice of the Aeroplan program, responsible for making business personal and creating program advocates. You are the trusted advisor in the travel and lifestyle world, guiding customers to fully utilize the benefits of the program. This is a permanent, full-time position which guarantees 40 hours per week.If you feel you are a match, we have an exciting job for you! What does it entail?Specifically, the Customer Service and Sales Agent will focus on these critical areas:Advise customers on how to get the most out of the program.Research, book and reschedule flights.Support customers in the navigation of the technologies utilized within the self-service verticals (ie website, mobile apps, customer sign-in, etc).Enhance membership loyalty by promoting partners.Handle and resolve member concerns.Qualifications  Completion of grade 12 and related post-secondary education or equivalent experience.Minimum keyboarding skills of 35 WPM and 5,000 key strokes per hour.Working knowledge of PC/Windows environment, internet, mobile and tablet applications.Working knowledge of new technologies.Customer service or sales experience call centre experience an asset.Strong written and verbal communication skills in French and English.Understanding of geography and experience/passion for traveling.Be available to attend and successfully pass a full-time paid training program.Be available to work a variety of day, evening shifts, as well as, weekends and statutory holidays.Willing to adhere to Air Canada’s grooming standards.Eligible to work in Canada; If you hold a work permit, it must be valid for a minimum of 12 months.Mandatory Covid-19 Vaccination Required  Linguistic Requirements: Bilingual (English and French). Priority will be given to candidates completely fluent in English and French, however, strong consideration will also be given to candidates fluent in English, French and one or more of the following languages: Japanese, Korean, Cantonese, Mandarin, Spanish, Italian, German, Arabic, Hebrew, Portuguese, Greek, Danish, Dutch, Hindi, Punjabi and Turkish. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all applicants for their interest, however, only those selected for an interview will be contacted. Rates of PayStep202220232024116.5617.1417.74219.3620.0420.74320.7121.4322.18422.0622.8323.63523.4124.2325.08624.7625.6326.52726.1127.0327.97828.6729.6730.56
    Description Air Canada’s Aeroplan program is Canada’s premier loyalty program. Aeroplan's millions of members earn Aeroplan miles with its growing network of over 70 world-class partners, representing more than 150 brands in the financial, retail, and travel sectors. In anticipation of future openings, Aeroplan Customer Sales and Service Agent within one of our contact centres, you will be the voice of the Aeroplan program, responsible for making business personal and creating program advocates. You are the trusted advisor in the travel and lifestyle world, guiding customers to fully utilize the benefits of the program. This is a permanent, full-time position which guarantees 40 hours per week.If you feel you are a match, we have an exciting job for you! What does it entail?Specifically, the Customer Service and Sales Agent will focus on these critical areas:Advise customers on how to get the most out of the program.Research, book and reschedule flights.Support customers in the navigation of the technologies utilized within the self-service verticals (ie website, mobile apps, customer sign-in, etc).Enhance membership loyalty by promoting partners.Handle and resolve member concerns.Qualifications  Completion of grade 12 and related post-secondary education or equivalent experience.Minimum keyboarding skills of 35 WPM and 5,000 key strokes per hour.Working knowledge of PC/Windows environment, internet, mobile and tablet applications.Working knowledge of new technologies.Customer service or sales experience call centre experience an asset.Strong written and verbal communication skills in French and English.Understanding of geography and experience/passion for traveling.Be available to attend and successfully pass a full-time paid training program.Be available to work a variety of day, evening shifts, as well as, weekends and statutory holidays.Willing to adhere to Air Canada’s grooming standards.Eligible to work in Canada; If you hold a work permit, it must be valid for a minimum of 12 months.Mandatory Covid-19 Vaccination Required  Linguistic Requirements: Bilingual (English and French). Priority will be given to candidates completely fluent in English and French, however, strong consideration will also be given to candidates fluent in English, French and one or more of the following languages: Japanese, Korean, Cantonese, Mandarin, Spanish, Italian, German, Arabic, Hebrew, Portuguese, Greek, Danish, Dutch, Hindi, Punjabi and Turkish. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all applicants for their interest, however, only those selected for an interview will be contacted. Rates of PayStep202220232024116.5617.1417.74219.3620.0420.74320.7121.4322.18422.0622.8323.63523.4124.2325.08624.7625.6326.52726.1127.0327.97828.6729.6730.56
    • Vancouver, British Columbia
    • Contract
    Are you passionate about working in the customer service industry? Do you want to pursue a career in a call center environment? Have you always wanted to work in the HR/Financial or Health industries? Do you speak English fluently and are you full-time available?If you answered "yes" to any of the above, then look no further!Randstad is hiring for a long-term contract as a Call Center and Customer Service Representative for a North American company that is hiring in the British Columbia area! This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Position - Customer Care RepresentativeIndustry - Professional services (Financial, HR and Healthcare) Location - Work from Home Salary - $18.50/hr Full-time and long-term opportunity starting as of August 19th, 2022Hours of Operation:Monday - Friday (No weekends!)Must be available 7 am -11 pm EST (No rotational shifts, only 8-hour shifts!) Advantages- One of the fastest-growing call centres in Canada- Opportunity to expand your experience in call center/customer service experience- Great work culture & work/life balance- Ongoing coaching career development, rewards and recognition, performance bonuses and community involvement opportunitiesResponsibilities- Handling a high volume of customer inbound calls - Providing excellent customer service and being customer-focused. - Answering questions, providing education, and solving HR and financial issues related to the customer's health care benefits, retirement plans, leaves of absence, payroll, updating account information, disability-related inquiries, etc- Processing transactions such as health enrollments, tax and direct deposit updates, etc- Creating and updating files in the database and communicating with third parties to research and assist the customer with updates or inquiries.- Meeting KPIs and targets on a daily basis. - Attention to detail is essential for this position- Being tech savvy and using your computer navigation skills to navigate a robust set of tools/systems - navigating between multiple screens, systems, and applications to provide answers and support while also managing a live interaction with the customer. This may include assisting the caller in navigating the system as well. Qualifications- A minimum of 2 to 4 years of experience in customer service- Excellent English communication skills- A self-starter with the passion and ability to provide the highest level of customer care and satisfaction- Good computer and system navigation skills with the ability to multitask - Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment- Ability to be empathetic as some calls can be difficult/frustrated customers- Ability to receive and immediately apply constructive feedback. - Flexibility to work a special schedule and extend hours as necessary - Must be able to pass a criminal background check- Prefer to have worked either in HR, Financial or Health Care Industry- Bring your own device. Windows computers only! You are responsible for your own equipment which requires a Windows computer, mouse and a headset. You must also have an ethernet cable as working over Wifi is prohibited. SummaryIf this is something that excites you, please see below how you can apply!- Apply directly on the randstad.ca website- Email your resume to inayat.singh@randstad.ca with the subject line "Customer Service Representative"We look forward to your application!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you passionate about working in the customer service industry? Do you want to pursue a career in a call center environment? Have you always wanted to work in the HR/Financial or Health industries? Do you speak English fluently and are you full-time available?If you answered "yes" to any of the above, then look no further!Randstad is hiring for a long-term contract as a Call Center and Customer Service Representative for a North American company that is hiring in the British Columbia area! This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Position - Customer Care RepresentativeIndustry - Professional services (Financial, HR and Healthcare) Location - Work from Home Salary - $18.50/hr Full-time and long-term opportunity starting as of August 19th, 2022Hours of Operation:Monday - Friday (No weekends!)Must be available 7 am -11 pm EST (No rotational shifts, only 8-hour shifts!) Advantages- One of the fastest-growing call centres in Canada- Opportunity to expand your experience in call center/customer service experience- Great work culture & work/life balance- Ongoing coaching career development, rewards and recognition, performance bonuses and community involvement opportunitiesResponsibilities- Handling a high volume of customer inbound calls - Providing excellent customer service and being customer-focused. - Answering questions, providing education, and solving HR and financial issues related to the customer's health care benefits, retirement plans, leaves of absence, payroll, updating account information, disability-related inquiries, etc- Processing transactions such as health enrollments, tax and direct deposit updates, etc- Creating and updating files in the database and communicating with third parties to research and assist the customer with updates or inquiries.- Meeting KPIs and targets on a daily basis. - Attention to detail is essential for this position- Being tech savvy and using your computer navigation skills to navigate a robust set of tools/systems - navigating between multiple screens, systems, and applications to provide answers and support while also managing a live interaction with the customer. This may include assisting the caller in navigating the system as well. Qualifications- A minimum of 2 to 4 years of experience in customer service- Excellent English communication skills- A self-starter with the passion and ability to provide the highest level of customer care and satisfaction- Good computer and system navigation skills with the ability to multitask - Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment- Ability to be empathetic as some calls can be difficult/frustrated customers- Ability to receive and immediately apply constructive feedback. - Flexibility to work a special schedule and extend hours as necessary - Must be able to pass a criminal background check- Prefer to have worked either in HR, Financial or Health Care Industry- Bring your own device. Windows computers only! You are responsible for your own equipment which requires a Windows computer, mouse and a headset. You must also have an ethernet cable as working over Wifi is prohibited. SummaryIf this is something that excites you, please see below how you can apply!- Apply directly on the randstad.ca website- Email your resume to inayat.singh@randstad.ca with the subject line "Customer Service Representative"We look forward to your application!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Vancouver, British Columbia
    • Permanent
    • $44,000 per year
    Are you ready to take the next step in your career? Do you have excellent English communication skills? Are you passionate about customer service? Are you interested to grow and excel in Financial Industry?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full-time position working with a top financial institution.Position: Credit Counsellor -Client Account ManagementLocation: Office is in Vancouver (near Burrard Skytrain Station) Hours of Operation:The business operates Monday - SaturdayBetween the hours of 7 am - 8pm (Monday- Friday)and 8 AM-4 PM on SaturdayScheduled for full-time hours for 5 days a weekTraining: 3 weeks, full-time paid trainingAdvantagesWe aspire to give you a career, rather than just a paycheck.- Competitive pay of $44K+ option to invest in company stocks-- Benefits and Paid Vacation- Permanent, full-time position- Well known and reputable financial company- Career growth and advancement opportunities available- Benefits and Paid Vacation- Annual Bonus available- Transit accessible location in VancouverResponsibilities- Outbound and Inbound calls, No sales- Help clients to maintain their accounts current without any delinquency- use Problem solving skills to provide various payment options- provide recommendations on how to keep the account current- Create a warm, and pleasant experience for clients with personalized approach- reporting and back end proceduresQualifications- A minimum of 2 years of Customer Service experience- Excellent communication skills and ability to handle multiple tasks - call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities- full time and flexible availability from Monday- Saturday- Detail-oriented with excellent communication skills (verbal and written)SummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to susmitha.jambula@randstad.ca and add the subject line: "Credit Counsellor- Vancouver"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you ready to take the next step in your career? Do you have excellent English communication skills? Are you passionate about customer service? Are you interested to grow and excel in Financial Industry?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full-time position working with a top financial institution.Position: Credit Counsellor -Client Account ManagementLocation: Office is in Vancouver (near Burrard Skytrain Station) Hours of Operation:The business operates Monday - SaturdayBetween the hours of 7 am - 8pm (Monday- Friday)and 8 AM-4 PM on SaturdayScheduled for full-time hours for 5 days a weekTraining: 3 weeks, full-time paid trainingAdvantagesWe aspire to give you a career, rather than just a paycheck.- Competitive pay of $44K+ option to invest in company stocks-- Benefits and Paid Vacation- Permanent, full-time position- Well known and reputable financial company- Career growth and advancement opportunities available- Benefits and Paid Vacation- Annual Bonus available- Transit accessible location in VancouverResponsibilities- Outbound and Inbound calls, No sales- Help clients to maintain their accounts current without any delinquency- use Problem solving skills to provide various payment options- provide recommendations on how to keep the account current- Create a warm, and pleasant experience for clients with personalized approach- reporting and back end proceduresQualifications- A minimum of 2 years of Customer Service experience- Excellent communication skills and ability to handle multiple tasks - call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities- full time and flexible availability from Monday- Saturday- Detail-oriented with excellent communication skills (verbal and written)SummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to susmitha.jambula@randstad.ca and add the subject line: "Credit Counsellor- Vancouver"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Vancouver, British Columbia
    • Permanent
    • $45,000 per year
    Do you have sales and customer service experience and you are looking for an exciting opportunity in the Insurance Industry? We are hiring for Bilingual Sales and Customer Service Agents in Vancouver. With this role, you will become an expert at providing customers with the best insurance coverage options. You will listen to them, understand their needs and communicate – in the most simple and easy-to-understand terms – the available choices and related benefits.If you have the following, we would love to hear from you!:• Experience in delivering client-focused solutions and in creating long-lasting relationships• Solid ability to multitask with exceptional organizational skills• Ability to thrive under pressure while delivering solutions that exceed customer expectationsThis is a full-time position with a start date in July 15th. Schedule:Must have availability to work Monday to Friday, from 8:00 am to 6:00 pm and Saturday, from 8:00 am to 5:00 pm. (every Saturday for the first year of employment – rotating Saturdays thereafter).Occasional Statutory HolidaysSalary:$45,000.00Annual performance bonusBenefits provided by the companyLocation: Vancouver (Hybrid work from home and in office model)Advantages- Paid training will be provided that prepares you for obtaining your insurance License- Hybrid work from home and in office model (to be determined)- Equipment will be provided- An annual performance bonus that rewards you for your proven results and strive for excellence- An excellent flexible benefits program, available to you starting from day one on the job- Fantastic opportunities for career growth within the company- Employee share purchase program with company matching option after 3 monthsResponsibilities- Provide current or potential customers with the best insurance coverage options for their cars and homes.- You will listen to customers, understand their needs, and communicate the options available- Collect information from clients on their risk profiles in order to offer them the proper solution- Sell the suitable protection plans- Data entry and accurate record keeping- Check insurance claims- Frequently update job-specific knowledge and apply it on the fieldQualifications- Bilingual in French and English is required- Previous sales, customer service, and/or call center experience- Insurance license in province of residence/previous insurance experience a major asset- High school diploma (post-secondary education is an asset)- A team player- A good listener and communicator- A talent for influencing positive and beneficial decisions- Background and credit check requiredSummaryIf you are interested and or know someone who may be a great fit, apply directly or send me your resume at mausamee.agravat@randstad.ca or arshdeep.dhillon@randstad.ca or hamideh.hayati@randstad.ca with the subject line: Bilingual Sales and Customer Service Agent in Vancouver.We thank all applicants, however, only those selected for interviews will be contacted.Thank you,Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Do you have sales and customer service experience and you are looking for an exciting opportunity in the Insurance Industry? We are hiring for Bilingual Sales and Customer Service Agents in Vancouver. With this role, you will become an expert at providing customers with the best insurance coverage options. You will listen to them, understand their needs and communicate – in the most simple and easy-to-understand terms – the available choices and related benefits.If you have the following, we would love to hear from you!:• Experience in delivering client-focused solutions and in creating long-lasting relationships• Solid ability to multitask with exceptional organizational skills• Ability to thrive under pressure while delivering solutions that exceed customer expectationsThis is a full-time position with a start date in July 15th. Schedule:Must have availability to work Monday to Friday, from 8:00 am to 6:00 pm and Saturday, from 8:00 am to 5:00 pm. (every Saturday for the first year of employment – rotating Saturdays thereafter).Occasional Statutory HolidaysSalary:$45,000.00Annual performance bonusBenefits provided by the companyLocation: Vancouver (Hybrid work from home and in office model)Advantages- Paid training will be provided that prepares you for obtaining your insurance License- Hybrid work from home and in office model (to be determined)- Equipment will be provided- An annual performance bonus that rewards you for your proven results and strive for excellence- An excellent flexible benefits program, available to you starting from day one on the job- Fantastic opportunities for career growth within the company- Employee share purchase program with company matching option after 3 monthsResponsibilities- Provide current or potential customers with the best insurance coverage options for their cars and homes.- You will listen to customers, understand their needs, and communicate the options available- Collect information from clients on their risk profiles in order to offer them the proper solution- Sell the suitable protection plans- Data entry and accurate record keeping- Check insurance claims- Frequently update job-specific knowledge and apply it on the fieldQualifications- Bilingual in French and English is required- Previous sales, customer service, and/or call center experience- Insurance license in province of residence/previous insurance experience a major asset- High school diploma (post-secondary education is an asset)- A team player- A good listener and communicator- A talent for influencing positive and beneficial decisions- Background and credit check requiredSummaryIf you are interested and or know someone who may be a great fit, apply directly or send me your resume at mausamee.agravat@randstad.ca or arshdeep.dhillon@randstad.ca or hamideh.hayati@randstad.ca with the subject line: Bilingual Sales and Customer Service Agent in Vancouver.We thank all applicants, however, only those selected for interviews will be contacted.Thank you,Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Surrey, British Columbia
    • Permanent
    • $44,000 per year
    Are you ready to take the next step in your career? Do you have excellent English communication skills? Are you passionate about customer service? Are you interested to grow and excel in Financial Industry?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full-time position working with a top financial institution.Position: Credit Counsellor -Client Account ManagementLocation: Office is in Vancouver (near Burrard Skytrain Station) Hours of Operation:The business operates Monday - SaturdayBetween the hours of 7 am - 8pm (Monday- Friday)and 8 AM-4 PM on SaturdayScheduled for full-time hours for 5 days a weekTraining: 3 weeks, full-time paid trainingAdvantagesWe aspire to give you a career, rather than just a paycheck.- Competitive pay of $44K+ option to invest in company stocks-- Benefits and Paid Vacation- Permanent, full-time position- Well known and reputable financial company- Career growth and advancement opportunities available- Benefits and Paid Vacation- Annual Bonus available- Transit accessible location in VancouverResponsibilities- Outbound and Inbound calls, No sales- Help clients to maintain their accounts current without any delinquency- use Problem solving skills to provide various payment options- provide recommendations on how to keep the account current- Create a warm, and pleasant experience for clients with personalized approach- reporting and back end proceduresQualifications- A minimum of 2 years of Customer Service experience- Excellent communication skills and ability to handle multiple tasks - call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities- full time and flexible availability from Monday- Saturday- Detail-oriented with excellent communication skills (verbal and written)SummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to mina.albaghdadi@randstad.ca and add the subject line: "Credit Counsellor- Vancouver"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you ready to take the next step in your career? Do you have excellent English communication skills? Are you passionate about customer service? Are you interested to grow and excel in Financial Industry?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full-time position working with a top financial institution.Position: Credit Counsellor -Client Account ManagementLocation: Office is in Vancouver (near Burrard Skytrain Station) Hours of Operation:The business operates Monday - SaturdayBetween the hours of 7 am - 8pm (Monday- Friday)and 8 AM-4 PM on SaturdayScheduled for full-time hours for 5 days a weekTraining: 3 weeks, full-time paid trainingAdvantagesWe aspire to give you a career, rather than just a paycheck.- Competitive pay of $44K+ option to invest in company stocks-- Benefits and Paid Vacation- Permanent, full-time position- Well known and reputable financial company- Career growth and advancement opportunities available- Benefits and Paid Vacation- Annual Bonus available- Transit accessible location in VancouverResponsibilities- Outbound and Inbound calls, No sales- Help clients to maintain their accounts current without any delinquency- use Problem solving skills to provide various payment options- provide recommendations on how to keep the account current- Create a warm, and pleasant experience for clients with personalized approach- reporting and back end proceduresQualifications- A minimum of 2 years of Customer Service experience- Excellent communication skills and ability to handle multiple tasks - call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities- full time and flexible availability from Monday- Saturday- Detail-oriented with excellent communication skills (verbal and written)SummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to mina.albaghdadi@randstad.ca and add the subject line: "Credit Counsellor- Vancouver"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • West Vancouver, British Columbia
    • Permanent
    • $44,000 per year
    Are you ready to take the next step in your career? Do you have excellent English communication skills? Are you passionate about customer service? Are you interested to grow and excel in Financial Industry?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full-time position working with a top financial institution.Position: Credit Counsellor -Client Account ManagementLocation: Office is in Vancouver (near Burrard Skytrain Station) Hours of Operation:The business operates Monday - SaturdayBetween the hours of 7 am - 8pm (Monday- Friday)and 8 AM-4 PM on SaturdayScheduled for full-time hours for 5 days a weekTraining: 3 weeks, full-time paid trainingAdvantagesWe aspire to give you a career, rather than just a paycheck.- Competitive pay of $44K+ option to invest in company stocks-- Benefits and Paid Vacation- Permanent, full-time position- Well known and reputable financial company- Career growth and advancement opportunities available- Benefits and Paid Vacation- Annual Bonus available- Transit accessible location in VancouverResponsibilities- Outbound and Inbound calls, No sales- Help clients to maintain their accounts current without any delinquency- use Problem solving skills to provide various payment options- provide recommendations on how to keep the account current- Create a warm, and pleasant experience for clients with personalized approach- reporting and back end proceduresQualifications- A minimum of 2 years of Customer Service experience- Excellent communication skills and ability to handle multiple tasks - call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities- full time and flexible availability from Monday- Saturday- Detail-oriented with excellent communication skills (verbal and written)SummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to trisha.ghia@randstad.ca and add the subject line: "Credit Counsellor- Vancouver"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you ready to take the next step in your career? Do you have excellent English communication skills? Are you passionate about customer service? Are you interested to grow and excel in Financial Industry?If you answered "yes", then this may be the opportunity you have been looking for. This is a permanent full-time position working with a top financial institution.Position: Credit Counsellor -Client Account ManagementLocation: Office is in Vancouver (near Burrard Skytrain Station) Hours of Operation:The business operates Monday - SaturdayBetween the hours of 7 am - 8pm (Monday- Friday)and 8 AM-4 PM on SaturdayScheduled for full-time hours for 5 days a weekTraining: 3 weeks, full-time paid trainingAdvantagesWe aspire to give you a career, rather than just a paycheck.- Competitive pay of $44K+ option to invest in company stocks-- Benefits and Paid Vacation- Permanent, full-time position- Well known and reputable financial company- Career growth and advancement opportunities available- Benefits and Paid Vacation- Annual Bonus available- Transit accessible location in VancouverResponsibilities- Outbound and Inbound calls, No sales- Help clients to maintain their accounts current without any delinquency- use Problem solving skills to provide various payment options- provide recommendations on how to keep the account current- Create a warm, and pleasant experience for clients with personalized approach- reporting and back end proceduresQualifications- A minimum of 2 years of Customer Service experience- Excellent communication skills and ability to handle multiple tasks - call centre (contact centre) or financial/bank experience is an asset- strong problem solving and analytical abilities- full time and flexible availability from Monday- Saturday- Detail-oriented with excellent communication skills (verbal and written)SummaryHow to apply:This role will not be available for long! Interviews happening soon.If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply directly to this posting2. apply on our website at www.randstad.ca or3. send your current up-to-date resume to trisha.ghia@randstad.ca and add the subject line: "Credit Counsellor- Vancouver"Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

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