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    • Vancouver, British Columbia
    • Permanent
    Attention talented Inside Sales Representatives with a passion for the Food Industry! Our client, a food equipment industry leader, is looking for a motivated and well-spoken sales representative to join their sales team. This position became available after the sales representative got promoted! So, yes, there are opportunities for growth! The sales representative will be responsible for communicating with customers, understanding their needs, ensuring a smooth sales process, and developing new leads. To be successful in this role you should be able to build instant rapport and achieve customer satisfaction. Advantages- Salary $45K to 50K BOE- Operational hours: Monday to Friday 8 am to 5 pm- Transit accessible - Extended health benefits- 400$/year gym subsidy- Dynamic work environment- Excellent employee discount- Opportunity for growth- Start date: ASAPResponsibilities- Provide excellent customer service (phone and counter).- Sourcing products and maintaining satisfactory inventory levels.- Communicate with various levels of external customers, with the objective of increasing in-branch sales and promoting new product sales.- Perform order entry, handle cash, debit, and credit transactions.- Un-pack, price, display, and merchandise products in the showroom.- Participating in Product Knowledge sessions and other marketing events as required.- Promoting all in-store demonstrations and events.Qualifications- Proficient with Microsoft Office Programs (Excel, Word, outlook).- Extensive customer service experience; preferably in a similar environment - Retail sales experience- Excellent verbal and written communication skills- Functions well in a team environment- Ability to maintain a positive attitude in stressful situations- Ability to lift up to 30 pounds- Strong organizational skills- Keen attention to detailSummaryThe successful candidate is expected to contribute positively to the implementation of our client's Vision and Mission, operate in a collaborative team setting, and maintain high productivity levels and quality of work.This is a full-time position. Salary commensurate with qualifications and experienceIf this opportunity interests you, and you meet all of the above requirements, please apply directly or email me your resume to adriana.ortega@randstad.ca. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Attention talented Inside Sales Representatives with a passion for the Food Industry! Our client, a food equipment industry leader, is looking for a motivated and well-spoken sales representative to join their sales team. This position became available after the sales representative got promoted! So, yes, there are opportunities for growth! The sales representative will be responsible for communicating with customers, understanding their needs, ensuring a smooth sales process, and developing new leads. To be successful in this role you should be able to build instant rapport and achieve customer satisfaction. Advantages- Salary $45K to 50K BOE- Operational hours: Monday to Friday 8 am to 5 pm- Transit accessible - Extended health benefits- 400$/year gym subsidy- Dynamic work environment- Excellent employee discount- Opportunity for growth- Start date: ASAPResponsibilities- Provide excellent customer service (phone and counter).- Sourcing products and maintaining satisfactory inventory levels.- Communicate with various levels of external customers, with the objective of increasing in-branch sales and promoting new product sales.- Perform order entry, handle cash, debit, and credit transactions.- Un-pack, price, display, and merchandise products in the showroom.- Participating in Product Knowledge sessions and other marketing events as required.- Promoting all in-store demonstrations and events.Qualifications- Proficient with Microsoft Office Programs (Excel, Word, outlook).- Extensive customer service experience; preferably in a similar environment - Retail sales experience- Excellent verbal and written communication skills- Functions well in a team environment- Ability to maintain a positive attitude in stressful situations- Ability to lift up to 30 pounds- Strong organizational skills- Keen attention to detailSummaryThe successful candidate is expected to contribute positively to the implementation of our client's Vision and Mission, operate in a collaborative team setting, and maintain high productivity levels and quality of work.This is a full-time position. Salary commensurate with qualifications and experienceIf this opportunity interests you, and you meet all of the above requirements, please apply directly or email me your resume to adriana.ortega@randstad.ca. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Vancouver, British Columbia
    • Permanent
    • $22.82 per hour
    Do you love customer service and answering high-volume phone calls? Are you organized with high attention to detail? Do you have solid typing and computer skills? Are you looking for a role where you can work from the safety of your own home? We are hiring inbound call center representatives to handle high volume inbound phone calls from medical patients. You will provide front-line support via telephone for future medical appointments and procedures. This role is a high-volume call center position that is work from home.When: Starting September 7th Where: Working from home, anywhere in British ColumbiaPay rate: Hourly pay rate is $22.82Hours: Monday to Sunday, between 7.00 am to 7.30 pm (8 hours a day or less / 5 days a week or less)• $85 per month extra to cover internet fees • Potential for extension or permanent work• Potential to be moved into another campaign after this campaign finishes in December 2021• Work from the comfort of your own home**Equipment (laptop) will be provided** *** Must have internet connected via Ethernet cable or wire (hard-wired internet, no wifi!) ***If this sounds like you, then please apply here today and one of our Staffing Consultants will be in touch. Alternatively, please email your resume to Sophie.hickles@randstad.ca with the subject "Inbound Call Centre - Work from BC". All applications are welcome, but only those who meet the requirements will be contacted.We look forward to hearing from you!Thank you.Advantages• Pay rate of $22.82/hour• $85 per month extra to cover internet fees• Monday to Sunday, between 7.00 am to 7.30 pm (8 hours a day or less / 5 days a week or less)• Equipment provided (laptop)• Potential for extension or permanent work• Work from the comfort of your own home• Remote role in British Columbia• Training provided via Zoom• Excellent call center experience• After your tenth week you will be eligible to apply for a permanent position with the company as and when these ariseResponsibilities• Answering high volumes of inbound phone calls from medical patients and booking appointments for them using scheduling system• Being very empathetic and maintain high confidentiality• Keeping accurate records of customer interactions and medical bookings• Communication with internal departments • Providing professional and excellent customer service at all times • Working remotely for a large team QualificationsQualifications:• Must have private workspace• Must have internet connected via Ethernet cable or wire (hard-wired internet, no wifi!)• 1+ minimum call centre experience / telephone experience• Call centre experience is required for this role, unfortunately those without experience working with telephones will not be contacted• Typing speed of 40 WPM +• Excellent English language and professional communication skills, both verbal and written• Understanding of principles of privacy and security of personal informationSummaryIf you are interested in this position, please do not hesitate to reach out to us by:- Applying directly to this advert or,- Emailing: Sophie.hickles@randstad.ca with the subject "Inbound Call Centre - Work from BC"Whilst we appreciate all interest, candidates without call centre / telephone experience will not be contacted for this role. Thank you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you love customer service and answering high-volume phone calls? Are you organized with high attention to detail? Do you have solid typing and computer skills? Are you looking for a role where you can work from the safety of your own home? We are hiring inbound call center representatives to handle high volume inbound phone calls from medical patients. You will provide front-line support via telephone for future medical appointments and procedures. This role is a high-volume call center position that is work from home.When: Starting September 7th Where: Working from home, anywhere in British ColumbiaPay rate: Hourly pay rate is $22.82Hours: Monday to Sunday, between 7.00 am to 7.30 pm (8 hours a day or less / 5 days a week or less)• $85 per month extra to cover internet fees • Potential for extension or permanent work• Potential to be moved into another campaign after this campaign finishes in December 2021• Work from the comfort of your own home**Equipment (laptop) will be provided** *** Must have internet connected via Ethernet cable or wire (hard-wired internet, no wifi!) ***If this sounds like you, then please apply here today and one of our Staffing Consultants will be in touch. Alternatively, please email your resume to Sophie.hickles@randstad.ca with the subject "Inbound Call Centre - Work from BC". All applications are welcome, but only those who meet the requirements will be contacted.We look forward to hearing from you!Thank you.Advantages• Pay rate of $22.82/hour• $85 per month extra to cover internet fees• Monday to Sunday, between 7.00 am to 7.30 pm (8 hours a day or less / 5 days a week or less)• Equipment provided (laptop)• Potential for extension or permanent work• Work from the comfort of your own home• Remote role in British Columbia• Training provided via Zoom• Excellent call center experience• After your tenth week you will be eligible to apply for a permanent position with the company as and when these ariseResponsibilities• Answering high volumes of inbound phone calls from medical patients and booking appointments for them using scheduling system• Being very empathetic and maintain high confidentiality• Keeping accurate records of customer interactions and medical bookings• Communication with internal departments • Providing professional and excellent customer service at all times • Working remotely for a large team QualificationsQualifications:• Must have private workspace• Must have internet connected via Ethernet cable or wire (hard-wired internet, no wifi!)• 1+ minimum call centre experience / telephone experience• Call centre experience is required for this role, unfortunately those without experience working with telephones will not be contacted• Typing speed of 40 WPM +• Excellent English language and professional communication skills, both verbal and written• Understanding of principles of privacy and security of personal informationSummaryIf you are interested in this position, please do not hesitate to reach out to us by:- Applying directly to this advert or,- Emailing: Sophie.hickles@randstad.ca with the subject "Inbound Call Centre - Work from BC"Whilst we appreciate all interest, candidates without call centre / telephone experience will not be contacted for this role. Thank you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Vancouver, British Columbia
    • Permanent
    • $45 - $49 per year
    Are you a French bilingual customer service representative looking to start a long career with many opportunities for growth in Downtown Vancouver? *Please note that during the pandemic, you will be asked to work from home* Are you eager to learn new skills, enjoy fast-paced environments, and are driven to excel and succeed? If so, great! We want to hear from you!We are currently looking for French bilingual customer service representatives to start with our client on September 21st, at the Downtown Vancouver office. *Please note that during the pandemic, you will be asked to work from home*If you:-have experience in call center, hospitality, retail, customer service, AND are French bilingual - we want to hear from you today!!The screening and interview process begins for this role right away. If all of the above sounds like the perfect fit for you then please send your resume to adriana.ortega@randstad.ca You can also apply directly to this ad.We appreciate all applications sent through however please note that only shortlisted candidates will be contacted.Sophie,AdrianaPhone Number:604.408.2772Fax Number:604.408.2792Advantages- Based in Downtown Vancouver (however during the pandemic, you will be required to work from home)- Work from home equipment provided (laptop/ computer/ headset)- Excellent opportunity for growth- Great compensation package (benefits from day 1!)- Bonus opportunity based on quality of work- Work with an industry leader- Working in an exciting industry- Permanent, full time role- Excellent training program- Progressive & rewarding environment- Brand new modern office environment - Hours of operations are M-F between 7:30 am to 4:00 pm. Please note training hours are 8:30 am to 5:00 pm- September 21st start date ResponsibilitiesAs a customer service representative, you will service existing accounts whilst developing and maintaining excellent customer relations and rapport via phone and email.- Provide excellent customer service- Handle all inbound inquiries via phone and email.- Input customer information both efficiently and accurately- Take the initiative to suggest solutions and additional products & services- Constantly keep up to date on new products, procedures, and policies- Deliver 100% customer satisfaction- Communicate effectively with other departments and teamsQualifications- Fluently bilingual in French & English is a must have- Excellent communication skills both written and verbal (English & French)- Ability to work in a fast paced environment- You are driven and ambitious- Excellent customer service skills- Knowledge around finance and mortgages is an asset- Great attention to detail- Strong computer skills with the ability to adapt to new technologies- Work well as part of a team and independently- Problem solverThe screening and interview process begins for this role right away. If all of the above sounds like the perfect fit for you then please send your resume to adriana.ortega@randstad.ca You can also apply directly to this ad.We appreciate all applications sent through however please note that only shortlisted candidates will be contacted.SummaryIf you are interested in this role, please do not hesitate to apply directly or email:adriana.ortega@randstad.ca Thank you! Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you a French bilingual customer service representative looking to start a long career with many opportunities for growth in Downtown Vancouver? *Please note that during the pandemic, you will be asked to work from home* Are you eager to learn new skills, enjoy fast-paced environments, and are driven to excel and succeed? If so, great! We want to hear from you!We are currently looking for French bilingual customer service representatives to start with our client on September 21st, at the Downtown Vancouver office. *Please note that during the pandemic, you will be asked to work from home*If you:-have experience in call center, hospitality, retail, customer service, AND are French bilingual - we want to hear from you today!!The screening and interview process begins for this role right away. If all of the above sounds like the perfect fit for you then please send your resume to adriana.ortega@randstad.ca You can also apply directly to this ad.We appreciate all applications sent through however please note that only shortlisted candidates will be contacted.Sophie,AdrianaPhone Number:604.408.2772Fax Number:604.408.2792Advantages- Based in Downtown Vancouver (however during the pandemic, you will be required to work from home)- Work from home equipment provided (laptop/ computer/ headset)- Excellent opportunity for growth- Great compensation package (benefits from day 1!)- Bonus opportunity based on quality of work- Work with an industry leader- Working in an exciting industry- Permanent, full time role- Excellent training program- Progressive & rewarding environment- Brand new modern office environment - Hours of operations are M-F between 7:30 am to 4:00 pm. Please note training hours are 8:30 am to 5:00 pm- September 21st start date ResponsibilitiesAs a customer service representative, you will service existing accounts whilst developing and maintaining excellent customer relations and rapport via phone and email.- Provide excellent customer service- Handle all inbound inquiries via phone and email.- Input customer information both efficiently and accurately- Take the initiative to suggest solutions and additional products & services- Constantly keep up to date on new products, procedures, and policies- Deliver 100% customer satisfaction- Communicate effectively with other departments and teamsQualifications- Fluently bilingual in French & English is a must have- Excellent communication skills both written and verbal (English & French)- Ability to work in a fast paced environment- You are driven and ambitious- Excellent customer service skills- Knowledge around finance and mortgages is an asset- Great attention to detail- Strong computer skills with the ability to adapt to new technologies- Work well as part of a team and independently- Problem solverThe screening and interview process begins for this role right away. If all of the above sounds like the perfect fit for you then please send your resume to adriana.ortega@randstad.ca You can also apply directly to this ad.We appreciate all applications sent through however please note that only shortlisted candidates will be contacted.SummaryIf you are interested in this role, please do not hesitate to apply directly or email:adriana.ortega@randstad.ca Thank you! Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Vancouver, British Columbia
    • Permanent
    • $44,000 - $52,000 per year
    Do you have exceptional customer service skills and have a technical mind? Are you looking for a new challenge? Are you looking to join an awesome, progressive industry leader within the cannabis industry? If your answers are yes then we may have the perfect opportunity for you. We are currently looking for a customer service professional to join the operations team. You should come with a background in customer service and ideally fast-paced environments (ideally a contact center or technical role). This is a full-time, permanent position and our hours are Monday to Friday 8:00 AM to 4:30 PM, working permanently from home. This role is fully remote and offers flexibility across British Columbia! The compensation for the role is $44,000 - $52,000 depending on experience.If you or somebody you know is interested in this position, please do not hesitate to apply to this posting directly or email: sophie.hickles@randstad.caWhilst we appreciate all applications, only those with customer service experience will be considered for an interview.*Please note, this position is working from home permanently. You will be 100% remote and can work from anywhere in British Columbia*Advantages- Competitive starting salary: $44,000 - $52,000 depending on experience- Company benefits after 3 months- Permanent role with full-time hours- 100% permanently remote role, working from anywhere in Vancouver / British Columbia- Industry leader in the cannabis industry- Modern and progressive work environment - Monday to Friday with weekends off!- Very friendly, welcoming team- Lots of room for career progression and growthResponsibilities- Handle all inbound customer and client queries via phone, email & live chat (approx 10 - 30 tickets per day)- Ensure orders are shipped timely and accurately- Responsible for accurate entry and tracking of customer orders and resulting follow-up and communication with customers- Provide excellent customer service with every interaction- Experience with consumer product goods is a strong asset- Using SAP and Netsuite whilst problem-solving- Other duties as assignedQualifications- Min of 1 year customer service experience, ideally in a fast-paced customer care team- Post-secondary education- Experience using SAP or Netsuite- Experience with consumer product goods is an asset- Can handle working in a fast-paced environment - Work well as part of a team whilst being 100% remoteIf you or somebody you know is interested in this position, please do not hesitate to apply to this posting directly or email: sophie.hickles@randstad.caWhilst we appreciate all applications, only those with customer service experience will be considered for an interview.*please note, this position is working from home permanently. You will be 100% remote and can work from anywhere in British Columbia*SummaryInbound customer service role within the cannabis industry. We look forward to hearing from you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you have exceptional customer service skills and have a technical mind? Are you looking for a new challenge? Are you looking to join an awesome, progressive industry leader within the cannabis industry? If your answers are yes then we may have the perfect opportunity for you. We are currently looking for a customer service professional to join the operations team. You should come with a background in customer service and ideally fast-paced environments (ideally a contact center or technical role). This is a full-time, permanent position and our hours are Monday to Friday 8:00 AM to 4:30 PM, working permanently from home. This role is fully remote and offers flexibility across British Columbia! The compensation for the role is $44,000 - $52,000 depending on experience.If you or somebody you know is interested in this position, please do not hesitate to apply to this posting directly or email: sophie.hickles@randstad.caWhilst we appreciate all applications, only those with customer service experience will be considered for an interview.*Please note, this position is working from home permanently. You will be 100% remote and can work from anywhere in British Columbia*Advantages- Competitive starting salary: $44,000 - $52,000 depending on experience- Company benefits after 3 months- Permanent role with full-time hours- 100% permanently remote role, working from anywhere in Vancouver / British Columbia- Industry leader in the cannabis industry- Modern and progressive work environment - Monday to Friday with weekends off!- Very friendly, welcoming team- Lots of room for career progression and growthResponsibilities- Handle all inbound customer and client queries via phone, email & live chat (approx 10 - 30 tickets per day)- Ensure orders are shipped timely and accurately- Responsible for accurate entry and tracking of customer orders and resulting follow-up and communication with customers- Provide excellent customer service with every interaction- Experience with consumer product goods is a strong asset- Using SAP and Netsuite whilst problem-solving- Other duties as assignedQualifications- Min of 1 year customer service experience, ideally in a fast-paced customer care team- Post-secondary education- Experience using SAP or Netsuite- Experience with consumer product goods is an asset- Can handle working in a fast-paced environment - Work well as part of a team whilst being 100% remoteIf you or somebody you know is interested in this position, please do not hesitate to apply to this posting directly or email: sophie.hickles@randstad.caWhilst we appreciate all applications, only those with customer service experience will be considered for an interview.*please note, this position is working from home permanently. You will be 100% remote and can work from anywhere in British Columbia*SummaryInbound customer service role within the cannabis industry. We look forward to hearing from you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Vancouver, British Columbia
    • Permanent
    • $45 - $57 per year
    Would you like to work with one of the largest insurance and wealth management groups in Canada? Our client is looking for customer service representatives to join their client relations team. If you are looking for an excellent company that offers great growth opportunities, you have a positive attitude towards problem solving and teamwork, we want to hear from you! The successful individual will:•be committed to providing genuine service, •build effective customer relationships and are the expert to talk to•be a team player and contribute towards the company’s success•work well under pressure and effectively deal with all clients•possess excellent communication skills so that clients receive accurate and value-added service from our department.Priority will be given to French Bilingual candidates, but English-only candidates will also be considered. If this sounds like you, keep reading and if you are interested, apply directly and/or email me your resume at adriana.ortega@randstad.ca. Only candidates who reside in Greater Vancouver and are authorized to work in Canada will be considered. Advantages• WFH & then hybrid model after COVID restrictions have been lifted (Must reside in the Greater Vancouver Area, BC)• English $45K - $52K BOE• French Bilinguals $50 - $57K BOE• $400 ergonomic allowance • Great working hours: Monday to Friday between 8 am to 5 pm • Paid training (around 4 weeks)• Product discounts• Defined Benefit Plan• Insurance after 3 months • Share purchase plan• Availability to further your education after 1 year of employmentResponsibilities• Respond to telephone calls from internal and external clients (approximately 40 calls a day)• Must be able to accurately answer questions on products with full understanding • Make decisions to facilitate the client’s request• Resolve complaints from clients- within the guidelines provided.• Focus on building and maintaining excellent relationships with clients and partners• Update basic information received from clients, such as address changes, PAC, name corrections, add notes and follow-ups for special handling. Use of the Workflow system todocument and submit change requests is required.Problem Solving•The CRS is empowered to assist clients to ensure a positive experience•Provide 1st line resolution to problems or know when and how to follow up with other internal staff for resolutions.Qualifications• Priority will be given to French Bilingual Candidates • College degree with a specialization (professional degree) and 2-3 years of relevant experience• Excellent verbal and written communication• Excellent ability to pass on knowledge (pedagogy and psychology)• Autonomy and excellent judgment• Analytical skills with attention to detail• Sense of priorities• Good stress management• Stellar training, ACS course (an asset)• Only candidates who reside and are authorized to work in Canada will be considered. SummaryIf this sounds like you, apply directly and/or email me your resume at adriana.ortega@randstad.ca. Please note that only candidates who reside in the Greater Vancouver Area and are authorized to work in Canada will be considered. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Would you like to work with one of the largest insurance and wealth management groups in Canada? Our client is looking for customer service representatives to join their client relations team. If you are looking for an excellent company that offers great growth opportunities, you have a positive attitude towards problem solving and teamwork, we want to hear from you! The successful individual will:•be committed to providing genuine service, •build effective customer relationships and are the expert to talk to•be a team player and contribute towards the company’s success•work well under pressure and effectively deal with all clients•possess excellent communication skills so that clients receive accurate and value-added service from our department.Priority will be given to French Bilingual candidates, but English-only candidates will also be considered. If this sounds like you, keep reading and if you are interested, apply directly and/or email me your resume at adriana.ortega@randstad.ca. Only candidates who reside in Greater Vancouver and are authorized to work in Canada will be considered. Advantages• WFH & then hybrid model after COVID restrictions have been lifted (Must reside in the Greater Vancouver Area, BC)• English $45K - $52K BOE• French Bilinguals $50 - $57K BOE• $400 ergonomic allowance • Great working hours: Monday to Friday between 8 am to 5 pm • Paid training (around 4 weeks)• Product discounts• Defined Benefit Plan• Insurance after 3 months • Share purchase plan• Availability to further your education after 1 year of employmentResponsibilities• Respond to telephone calls from internal and external clients (approximately 40 calls a day)• Must be able to accurately answer questions on products with full understanding • Make decisions to facilitate the client’s request• Resolve complaints from clients- within the guidelines provided.• Focus on building and maintaining excellent relationships with clients and partners• Update basic information received from clients, such as address changes, PAC, name corrections, add notes and follow-ups for special handling. Use of the Workflow system todocument and submit change requests is required.Problem Solving•The CRS is empowered to assist clients to ensure a positive experience•Provide 1st line resolution to problems or know when and how to follow up with other internal staff for resolutions.Qualifications• Priority will be given to French Bilingual Candidates • College degree with a specialization (professional degree) and 2-3 years of relevant experience• Excellent verbal and written communication• Excellent ability to pass on knowledge (pedagogy and psychology)• Autonomy and excellent judgment• Analytical skills with attention to detail• Sense of priorities• Good stress management• Stellar training, ACS course (an asset)• Only candidates who reside and are authorized to work in Canada will be considered. SummaryIf this sounds like you, apply directly and/or email me your resume at adriana.ortega@randstad.ca. Please note that only candidates who reside in the Greater Vancouver Area and are authorized to work in Canada will be considered. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Vancouver, British Columbia
    • Permanent
    Description Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic and caring individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier.Air Canada, recently ranked Best Airline in North America, is now accepting applications for Customer Sales and Service Agents at the Vancouver airport.Whether assisting our passengers at airport counters or gate locations, our Customer Sales and Service Agents play an important role in ensuring that our flights are ready for a secure and on-time departure. Permanent full-time employment is 40 hours per week and permanent part-time employment can be scheduled for a minimum of 20 hours and a maximum of 32 hours per week. The current salary is $16/hr as per the collective agreement. Please take 2 minutes to watch the following video with more information about the Customer Experience Specialist role:https://youtu.be/aTKy5mJ3fdE"target="_blank">https://youtu.be/aTKy5mJ3fdE Job Description: Conduct passenger check-in.Prepare and issue tickets and boarding passes. Assist pre-boarding passengers and provide information on flight schedules and routes. Act as Ground Hosts and Hostesses. Requirements: Strong customer focus gained through previous customer service experience.Excellent interpersonal and communication skills combined with a strong commitment to teamwork. Proven problem resolution skills and the ability to multi-task. Accustomed to working within strict timelines in order to maintain on-time departures while ensuring Safety First at all times. Qualifications Scheduling Adherence: Available for shift work - early mornings, evenings, weekends and statutory holidays.Eligible candidates must be willing to undergo and successfully pass a two (2) to four (4) weeks full-time training (attendance is mandatory)Conditions of Employment: Mandatory Covid-19 Vaccination Required as of October 31st 2021Eligible to work in Canada. If you hold a work permit, it must be valid for a minimum of 12 months.Candidates must also obtain the Transport Canada security card (RAIC). (To obtain this security clearance candidates must undergo a thorough criminal background search, please see Transport Canada website for additional details). Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.LINGUISTICS REQUIREMENTS: Bilingual (English and French).Strong consideration will be given to candidates fluent in English, French and one or more of the following languages: Japanese, Korean, Cantonese, Mandarin, Spanish, Portuguese, Italian, German, Arabic, Turkish, Hebrew, Greek, Danish, Dutch, Hindi and Punjabi.  Diversity and InclusionAir Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all candidates for their interest; however, only those selected to continue in the process will be contacted.
    Description Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic and caring individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier.Air Canada, recently ranked Best Airline in North America, is now accepting applications for Customer Sales and Service Agents at the Vancouver airport.Whether assisting our passengers at airport counters or gate locations, our Customer Sales and Service Agents play an important role in ensuring that our flights are ready for a secure and on-time departure. Permanent full-time employment is 40 hours per week and permanent part-time employment can be scheduled for a minimum of 20 hours and a maximum of 32 hours per week. The current salary is $16/hr as per the collective agreement. Please take 2 minutes to watch the following video with more information about the Customer Experience Specialist role:https://youtu.be/aTKy5mJ3fdE"target="_blank">https://youtu.be/aTKy5mJ3fdE Job Description: Conduct passenger check-in.Prepare and issue tickets and boarding passes. Assist pre-boarding passengers and provide information on flight schedules and routes. Act as Ground Hosts and Hostesses. Requirements: Strong customer focus gained through previous customer service experience.Excellent interpersonal and communication skills combined with a strong commitment to teamwork. Proven problem resolution skills and the ability to multi-task. Accustomed to working within strict timelines in order to maintain on-time departures while ensuring Safety First at all times. Qualifications Scheduling Adherence: Available for shift work - early mornings, evenings, weekends and statutory holidays.Eligible candidates must be willing to undergo and successfully pass a two (2) to four (4) weeks full-time training (attendance is mandatory)Conditions of Employment: Mandatory Covid-19 Vaccination Required as of October 31st 2021Eligible to work in Canada. If you hold a work permit, it must be valid for a minimum of 12 months.Candidates must also obtain the Transport Canada security card (RAIC). (To obtain this security clearance candidates must undergo a thorough criminal background search, please see Transport Canada website for additional details). Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.LINGUISTICS REQUIREMENTS: Bilingual (English and French).Strong consideration will be given to candidates fluent in English, French and one or more of the following languages: Japanese, Korean, Cantonese, Mandarin, Spanish, Portuguese, Italian, German, Arabic, Turkish, Hebrew, Greek, Danish, Dutch, Hindi and Punjabi.  Diversity and InclusionAir Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve. Air Canada thanks all candidates for their interest; however, only those selected to continue in the process will be contacted.

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