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        • Saint John, New Brunswick
        • Permanent
        • $45,200 per year
        Looking to take an exciting new step in your career? Are you a people-person who loves to help clients meet their needs? If so, we have a great full-time work from home opportunity for you in the insurance industry! This is the perfect opportunity for you to use your customer service experience in order to take the next step in your career, and work with a leading and respectable Canadian company! All candidates encouraged to apply! Regardless of your experience we want to hear from you. Please send to us your update resume to : liena.elsayed@randstad.ca and karen.leiton@randstad.ca Location: Temporarily work from home due to Covid-19. Must be local to the Saint John, New Brunswick area Training: January 2021 Hours of Operation: Monday - Saturday from 8:00AM to 11:00PMPermanent position: 35 hour per week As an Insurance Advisor in Saint John, you will be responsible for : - Taking inbound calls from existing clients for different types of insurance (35-50 calls/day in both English and French language) - Using your top-notch customer service to engage with clients in order to understand their needs- Recommending products to clients, providing advice regarding their insurance needs - Maintain sales targets by up-selling and cross-selling products- Building and maintaining strong client relationsAdvantagesAdvantages of working as an Insurance Advisor in Saint John:- Working from home during the pandemic- A rewarding career with opportunities for growth and professional development- Ongoing coaching to help ensure you are confident and successful every step of the way- Competitive wage: $45,200 yearly - Paid training and Sundays off- Inclusive and accessible work environment- Working with a leading Canadian company- Equipment provided to you: laptop, keyboard, mouse, headset - 35 hour work week- Benefits and vacations : permanent position - Yearly Bonus- Will go through training to become General Insurance Licensed (AMF)QualificationsTo provide a legendary customer experience, here’s what you’ll need as an Insurance Advisor in Saint John: - Excellent verbal and written communication skills- 2+ years experience in retail, sales, customer service, call centre, insurance, banking, travel, hospitality or similar positions - Being natural to upsell with a strong ability to recommend and promote products- Full time availability, from Monday to Saturday (schedules will be given in advance)- Must be available for 5 weeks full time paid training- Must be able to pick up equipment from office in Saint John, New Brunswick- Relevant Insurance certifications (e.g. AMF, general insurance license) are an asset- Position is dependent on clear criminal and credit background checkAre you interested in the position? Send your CV with the subject "Insurance Advisor in Saint John"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you,Liena and Karenliena.elsayed@randstad.ca karen.leiton@randstad.ca Karen,StevenPhone Number:514.791.2294Fax Number:514.350.0034ADVANTAGESAdvantages of working as an Insurance Advisor in Saint John:- Working from home during the pandemic- A rewarding career with opportunities for growth and professional development- Ongoing coaching to help ensure you are confident and successful every step of the way- Competitive wage: $45,200 yearly - Paid training and Sundays off- Inclusive and accessible work environment- Working with a leading Canadian company- Equipment provided to you: laptop, keyboard, mouse, headset - 35 hour work week- Benefits and vacations : permanent position - Yearly Bonus- Will go through training to become General Insurance Licensed (AMF)RESPONSIBILITIESQUALIFICATIONSTo provide a legendary customer experience, here’s what you’ll need as an Insurance Advisor in Saint John: - Excellent verbal and written communication skills- 2+ years experience in retail, sales, customer service, call centre, insurance, banking, travel, hospitality or similar positions - Being natural to upsell with a strong ability to recommend and promote products- Full time availability, from Monday to Saturday (schedules will be given in advance)- Must be available for 5 weeks full time paid training- Must be able to pick up equipment from office in Saint John, New Brunswick- Relevant Insurance certifications (e.g. AMF, general insurance license) are an asset- Position is dependent on clear criminal and credit background checkAre you interested in the position? Send your CV with the subject "Insurance Advisor in Saint John"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you,Liena and Karenliena.elsayed@randstad.ca karen.leiton@randstad.ca
        Looking to take an exciting new step in your career? Are you a people-person who loves to help clients meet their needs? If so, we have a great full-time work from home opportunity for you in the insurance industry! This is the perfect opportunity for you to use your customer service experience in order to take the next step in your career, and work with a leading and respectable Canadian company! All candidates encouraged to apply! Regardless of your experience we want to hear from you. Please send to us your update resume to : liena.elsayed@randstad.ca and karen.leiton@randstad.ca Location: Temporarily work from home due to Covid-19. Must be local to the Saint John, New Brunswick area Training: January 2021 Hours of Operation: Monday - Saturday from 8:00AM to 11:00PMPermanent position: 35 hour per week As an Insurance Advisor in Saint John, you will be responsible for : - Taking inbound calls from existing clients for different types of insurance (35-50 calls/day in both English and French language) - Using your top-notch customer service to engage with clients in order to understand their needs- Recommending products to clients, providing advice regarding their insurance needs - Maintain sales targets by up-selling and cross-selling products- Building and maintaining strong client relationsAdvantagesAdvantages of working as an Insurance Advisor in Saint John:- Working from home during the pandemic- A rewarding career with opportunities for growth and professional development- Ongoing coaching to help ensure you are confident and successful every step of the way- Competitive wage: $45,200 yearly - Paid training and Sundays off- Inclusive and accessible work environment- Working with a leading Canadian company- Equipment provided to you: laptop, keyboard, mouse, headset - 35 hour work week- Benefits and vacations : permanent position - Yearly Bonus- Will go through training to become General Insurance Licensed (AMF)QualificationsTo provide a legendary customer experience, here’s what you’ll need as an Insurance Advisor in Saint John: - Excellent verbal and written communication skills- 2+ years experience in retail, sales, customer service, call centre, insurance, banking, travel, hospitality or similar positions - Being natural to upsell with a strong ability to recommend and promote products- Full time availability, from Monday to Saturday (schedules will be given in advance)- Must be available for 5 weeks full time paid training- Must be able to pick up equipment from office in Saint John, New Brunswick- Relevant Insurance certifications (e.g. AMF, general insurance license) are an asset- Position is dependent on clear criminal and credit background checkAre you interested in the position? Send your CV with the subject "Insurance Advisor in Saint John"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you,Liena and Karenliena.elsayed@randstad.ca karen.leiton@randstad.ca Karen,StevenPhone Number:514.791.2294Fax Number:514.350.0034ADVANTAGESAdvantages of working as an Insurance Advisor in Saint John:- Working from home during the pandemic- A rewarding career with opportunities for growth and professional development- Ongoing coaching to help ensure you are confident and successful every step of the way- Competitive wage: $45,200 yearly - Paid training and Sundays off- Inclusive and accessible work environment- Working with a leading Canadian company- Equipment provided to you: laptop, keyboard, mouse, headset - 35 hour work week- Benefits and vacations : permanent position - Yearly Bonus- Will go through training to become General Insurance Licensed (AMF)RESPONSIBILITIESQUALIFICATIONSTo provide a legendary customer experience, here’s what you’ll need as an Insurance Advisor in Saint John: - Excellent verbal and written communication skills- 2+ years experience in retail, sales, customer service, call centre, insurance, banking, travel, hospitality or similar positions - Being natural to upsell with a strong ability to recommend and promote products- Full time availability, from Monday to Saturday (schedules will be given in advance)- Must be available for 5 weeks full time paid training- Must be able to pick up equipment from office in Saint John, New Brunswick- Relevant Insurance certifications (e.g. AMF, general insurance license) are an asset- Position is dependent on clear criminal and credit background checkAre you interested in the position? Send your CV with the subject "Insurance Advisor in Saint John"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you,Liena and Karenliena.elsayed@randstad.ca karen.leiton@randstad.ca
        • Saint John, New Brunswick
        • Contract
        Are you eager to gain some banking experience and have great communication skills? If so we have the role for you!We are currently looking for 8 Collections Agents to support our client in Saint John for an 11 month contract in a Top 5 Bank! This position will be working from home for now.Pay: $19.81/hourShift: Monday to Friday 3:00 pm to 11:00 pm AST and Saturdays 9:00 am to 5:00 pm AST for a total of 35 hoursAs a Collections Agent your main job duties include but are not limited to: - Answer internal inbound calls regarding billing and payment inquiries from the sales and service team- Troubleshoot by evaluating payment history and reviewing online invoices- Processes all payments, refunds and collections for TD Insurance- Delinquency and Collections processes include creating and validating delinquency letters, preparing registered letters and outbound calls to customers to reschedule payments. - Refunds or credits to clients may be system issued or by cheque. - Transactional work is typically distributed via email or shared folders. Operations Officers are required to retrieve, complete and track all daily work activities.Advantages- Work for one of Canada's largest banks - Work from home opportunity- Work with a friendly and easy going team- Long term contractQualifications- Customer service/ call centre experience - Excellent computer navigation and keyboarding skills- Ability to manage multiple computer screens- Working knowledge of MS Office- Accounts receivable experience - Post secondary educationInterested in the Collections Agent position in Saint John? Apply online today!Qualified candidates will be contacted. *Credit and criminal check requiredVittoria,Angel,Alie,Katie,JeremyPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGES- Work for one of Canada's largest banks - Work from home opportunity- Work with a friendly and easy going team- Long term contractRESPONSIBILITIESQUALIFICATIONS- Customer service/ call centre experience - Excellent computer navigation and keyboarding skills- Ability to manage multiple computer screens- Working knowledge of MS Office- Accounts receivable experience - Post secondary educationInterested in the Collections Agent position in Saint John? Apply online today!Qualified candidates will be contacted. *Credit and criminal check required
        Are you eager to gain some banking experience and have great communication skills? If so we have the role for you!We are currently looking for 8 Collections Agents to support our client in Saint John for an 11 month contract in a Top 5 Bank! This position will be working from home for now.Pay: $19.81/hourShift: Monday to Friday 3:00 pm to 11:00 pm AST and Saturdays 9:00 am to 5:00 pm AST for a total of 35 hoursAs a Collections Agent your main job duties include but are not limited to: - Answer internal inbound calls regarding billing and payment inquiries from the sales and service team- Troubleshoot by evaluating payment history and reviewing online invoices- Processes all payments, refunds and collections for TD Insurance- Delinquency and Collections processes include creating and validating delinquency letters, preparing registered letters and outbound calls to customers to reschedule payments. - Refunds or credits to clients may be system issued or by cheque. - Transactional work is typically distributed via email or shared folders. Operations Officers are required to retrieve, complete and track all daily work activities.Advantages- Work for one of Canada's largest banks - Work from home opportunity- Work with a friendly and easy going team- Long term contractQualifications- Customer service/ call centre experience - Excellent computer navigation and keyboarding skills- Ability to manage multiple computer screens- Working knowledge of MS Office- Accounts receivable experience - Post secondary educationInterested in the Collections Agent position in Saint John? Apply online today!Qualified candidates will be contacted. *Credit and criminal check requiredVittoria,Angel,Alie,Katie,JeremyPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGES- Work for one of Canada's largest banks - Work from home opportunity- Work with a friendly and easy going team- Long term contractRESPONSIBILITIESQUALIFICATIONS- Customer service/ call centre experience - Excellent computer navigation and keyboarding skills- Ability to manage multiple computer screens- Working knowledge of MS Office- Accounts receivable experience - Post secondary educationInterested in the Collections Agent position in Saint John? Apply online today!Qualified candidates will be contacted. *Credit and criminal check required
        • Saint John, New Brunswick
        • Permanent
        • $45,200 per year
        Are you ready to take the next step in your career? Do you have excellent English communication skills? Do you enjoy providing advice and problem solving? Are you interested in the financial/insurance industry?If you answered "yes", then this may be the the opportunity you have been looking for.Position: Customer Service Insurance Advisor - Permanent full timeLocation: Temporarily work from home due to Covid-19.Must be local to the Saint John, NB area.Hours of Operation:Monday - Saturday8:00AM - 11:00PM35 hour work weekADVANTAGES- Competitive salary starting at $45,200 (bilingual premium if fluent French speaking)- Permanent position- Sundays off- Guaranteed full time hours- 35 hour work week- Great career path for the financial/insurance industry- Growth and development opportunities- Benefits and Vacation- Work for a reputable company- Great team and company culture- Will go through training to become General Insurance LicensedRESPONSIBILITIESResponsibilities for the Customer Service Insurance Advisor include (but are not limited to):- Inbound call centre environment- Handle 35-50 calls/day- Provide advice regarding auto and property insurance needs- Provide an excellent customer service experience- Maintain sales targets by up-selling and cross-selling products- Promote a positive company reputation- Will go through training to become General Insurance LicensedQUALIFICATIONS- Excellent English communication skills (asset and bilingual premium for fluent French language)- Strong computer/keyboarding skills- Minimum 2 years previous Customer Service or Call Centre experience is required- Ability to work under pressure and be adaptable- Positive and professional demeanor- Position is dependent on clear criminal and credit background checkSUMMARYHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to carrie.nie@randstad.ca and add the subject line: "Insurance CSR - Saint John".
        Are you ready to take the next step in your career? Do you have excellent English communication skills? Do you enjoy providing advice and problem solving? Are you interested in the financial/insurance industry?If you answered "yes", then this may be the the opportunity you have been looking for.Position: Customer Service Insurance Advisor - Permanent full timeLocation: Temporarily work from home due to Covid-19.Must be local to the Saint John, NB area.Hours of Operation:Monday - Saturday8:00AM - 11:00PM35 hour work weekADVANTAGES- Competitive salary starting at $45,200 (bilingual premium if fluent French speaking)- Permanent position- Sundays off- Guaranteed full time hours- 35 hour work week- Great career path for the financial/insurance industry- Growth and development opportunities- Benefits and Vacation- Work for a reputable company- Great team and company culture- Will go through training to become General Insurance LicensedRESPONSIBILITIESResponsibilities for the Customer Service Insurance Advisor include (but are not limited to):- Inbound call centre environment- Handle 35-50 calls/day- Provide advice regarding auto and property insurance needs- Provide an excellent customer service experience- Maintain sales targets by up-selling and cross-selling products- Promote a positive company reputation- Will go through training to become General Insurance LicensedQUALIFICATIONS- Excellent English communication skills (asset and bilingual premium for fluent French language)- Strong computer/keyboarding skills- Minimum 2 years previous Customer Service or Call Centre experience is required- Ability to work under pressure and be adaptable- Positive and professional demeanor- Position is dependent on clear criminal and credit background checkSUMMARYHow to apply:This role will not be available for long! Interviews happening now!If you or someone you know is interested in this opportunity, please apply by following 1 of the following options:1. apply online on www.randstad.ca or2. send your current up-to-date resume to carrie.nie@randstad.ca and add the subject line: "Insurance CSR - Saint John".
        • Saint John, New Brunswick
        • Contract
        We are looking for a Bilingual Digital Support Expert for our client in the printing and telecommunications industry.Responsibilities:• Provide an Excellent Customer Experience• Solve Customer Hardware, Software and Networking problems at first contact using multiple Xerox Systems and Software Tools• Proactively sell the benefits of diagnosing and resolving issues via Telephone, Video Conferencing and Web Chat• Resolve incoming Customer escalations through effective negotiation and escalate urgent issues to appropriate team as necessary• Enable first visit resolution in the field by executing full problem diagnosis• Resolve issues on the first call and engage escalated groups as appropriate• Contribute to knowledge systems to enhance solutions provided to customers• Interchange among a variety of Xerox systems and technologies• Provide feedback on Policies and Procedures to continuously improve Customer experience• Maintain product knowledge• Meet and exceed performance targets• Represent Xerox to Customers in a Professional and Ethical mannerAdvantages-Work for a top-tier organization in the Global Corporation - Earn the competitive wage of $16 per hour-Work in Saint Johns-Work full time business hours on a 12 month assignmentQualifications• Post-Secondary Education is an asset• Bilingualism (French) is required• 1-2 years of related experience preferred• Demonstrated Superior Customer Service Skills• Experience using Social Media technologies (Skype, Facetime, Google Duo)• Experience with Apple and Android devices to support video conferencing• Strong knowledge of Microsoft Office, Outlook, Windows desktop operating systems, Windows server platforms, network diagnostic tools, Microsoft Exchange, Active Directory, DHCP, VPN, Unix, MAC• Solid Problem-Solving Skills• Ability to communicate effectively – listening, written & verbal• Ability to deliver results independently and as a part of a team• Strong Organizational, Prioritization & Time Management Skills• Critical thinking and decision making• Ability to multitask effectively with attention to detail• High level of achievement and self-motivationLindsay,Sylvia,Carlo,PeggyPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGES-Work for a top-tier organization in the Global Corporation - Earn the competitive wage of $16 per hour-Work in Saint Johns-Work full time business hours on a 12 month assignmentRESPONSIBILITIESQUALIFICATIONS• Post-Secondary Education is an asset• Bilingualism (French) is required• 1-2 years of related experience preferred• Demonstrated Superior Customer Service Skills• Experience using Social Media technologies (Skype, Facetime, Google Duo)• Experience with Apple and Android devices to support video conferencing• Strong knowledge of Microsoft Office, Outlook, Windows desktop operating systems, Windows server platforms, network diagnostic tools, Microsoft Exchange, Active Directory, DHCP, VPN, Unix, MAC• Solid Problem-Solving Skills• Ability to communicate effectively – listening, written & verbal• Ability to deliver results independently and as a part of a team• Strong Organizational, Prioritization & Time Management Skills• Critical thinking and decision making• Ability to multitask effectively with attention to detail• High level of achievement and self-motivation
        We are looking for a Bilingual Digital Support Expert for our client in the printing and telecommunications industry.Responsibilities:• Provide an Excellent Customer Experience• Solve Customer Hardware, Software and Networking problems at first contact using multiple Xerox Systems and Software Tools• Proactively sell the benefits of diagnosing and resolving issues via Telephone, Video Conferencing and Web Chat• Resolve incoming Customer escalations through effective negotiation and escalate urgent issues to appropriate team as necessary• Enable first visit resolution in the field by executing full problem diagnosis• Resolve issues on the first call and engage escalated groups as appropriate• Contribute to knowledge systems to enhance solutions provided to customers• Interchange among a variety of Xerox systems and technologies• Provide feedback on Policies and Procedures to continuously improve Customer experience• Maintain product knowledge• Meet and exceed performance targets• Represent Xerox to Customers in a Professional and Ethical mannerAdvantages-Work for a top-tier organization in the Global Corporation - Earn the competitive wage of $16 per hour-Work in Saint Johns-Work full time business hours on a 12 month assignmentQualifications• Post-Secondary Education is an asset• Bilingualism (French) is required• 1-2 years of related experience preferred• Demonstrated Superior Customer Service Skills• Experience using Social Media technologies (Skype, Facetime, Google Duo)• Experience with Apple and Android devices to support video conferencing• Strong knowledge of Microsoft Office, Outlook, Windows desktop operating systems, Windows server platforms, network diagnostic tools, Microsoft Exchange, Active Directory, DHCP, VPN, Unix, MAC• Solid Problem-Solving Skills• Ability to communicate effectively – listening, written & verbal• Ability to deliver results independently and as a part of a team• Strong Organizational, Prioritization & Time Management Skills• Critical thinking and decision making• Ability to multitask effectively with attention to detail• High level of achievement and self-motivationLindsay,Sylvia,Carlo,PeggyPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGES-Work for a top-tier organization in the Global Corporation - Earn the competitive wage of $16 per hour-Work in Saint Johns-Work full time business hours on a 12 month assignmentRESPONSIBILITIESQUALIFICATIONS• Post-Secondary Education is an asset• Bilingualism (French) is required• 1-2 years of related experience preferred• Demonstrated Superior Customer Service Skills• Experience using Social Media technologies (Skype, Facetime, Google Duo)• Experience with Apple and Android devices to support video conferencing• Strong knowledge of Microsoft Office, Outlook, Windows desktop operating systems, Windows server platforms, network diagnostic tools, Microsoft Exchange, Active Directory, DHCP, VPN, Unix, MAC• Solid Problem-Solving Skills• Ability to communicate effectively – listening, written & verbal• Ability to deliver results independently and as a part of a team• Strong Organizational, Prioritization & Time Management Skills• Critical thinking and decision making• Ability to multitask effectively with attention to detail• High level of achievement and self-motivation

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