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    • North York, Ontario
    • Contract
    • $18.50 per hour
    Are you passionate about helping people? Do you enjoy speaking to customers and providing them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Ontario in the healthcare support industry. This is a permanent full-time position working as a Customer Care Associate. In-office, but remote for now due to covid. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $18.50/hour.Location: 105 – 95 Barber Greene RoadToronto, ON M3C 3E9Hours: 8-hour EVENING SHIFTS: 2:00 PM EST - 12:00 AM ESTScheduled 5 days a week (including weekends)Start Date: August 3rd, 2021Advantages- Work with a leading global company- Permanent full-time employment- Impact lives and provide peace of mind to families- Great work culture- Employee benefit planResponsibilities- Communicating with customers in an inbound and outbound capacity with care and urgency- Assessing and prioritizing customer needs (emergency vs non-emergency) and following appropriate procedures- Troubleshooting equipment issues by conducting daily test calls with customers- Writing and updating incident reports and customer files with accuracy and procession - Providing exceptional customer service showing compassion and care- Meeting daily performance targets- Completing daily tasks and participate in ad-hoc activities assigned by Team Leads- Answering telephone inquiries/concerns about the service/product- Promoting and up-selling services directly to customers- Providing troubleshooting informationQualifications- High School Diploma or GED is required- Bilingual in English/French- Min 2 years of call center/customer service experience preferred- Experience managing multiple priorities (handling phone calls while on the computer and navigating through a variety of computer applications)- Knowledge of Windows applications and ability to learn new systems & software quickly- Demonstrated proficiency in oral and written communication with fast and accurate typing- Excellent problem-solving skills and attention to details- Ability to work independently in a fast-paced environmentSummaryIf you are interested, apply now!1) Apply online!2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Customer Care Associate - French"Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you passionate about helping people? Do you enjoy speaking to customers and providing them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Ontario in the healthcare support industry. This is a permanent full-time position working as a Customer Care Associate. In-office, but remote for now due to covid. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $18.50/hour.Location: 105 – 95 Barber Greene RoadToronto, ON M3C 3E9Hours: 8-hour EVENING SHIFTS: 2:00 PM EST - 12:00 AM ESTScheduled 5 days a week (including weekends)Start Date: August 3rd, 2021Advantages- Work with a leading global company- Permanent full-time employment- Impact lives and provide peace of mind to families- Great work culture- Employee benefit planResponsibilities- Communicating with customers in an inbound and outbound capacity with care and urgency- Assessing and prioritizing customer needs (emergency vs non-emergency) and following appropriate procedures- Troubleshooting equipment issues by conducting daily test calls with customers- Writing and updating incident reports and customer files with accuracy and procession - Providing exceptional customer service showing compassion and care- Meeting daily performance targets- Completing daily tasks and participate in ad-hoc activities assigned by Team Leads- Answering telephone inquiries/concerns about the service/product- Promoting and up-selling services directly to customers- Providing troubleshooting informationQualifications- High School Diploma or GED is required- Bilingual in English/French- Min 2 years of call center/customer service experience preferred- Experience managing multiple priorities (handling phone calls while on the computer and navigating through a variety of computer applications)- Knowledge of Windows applications and ability to learn new systems & software quickly- Demonstrated proficiency in oral and written communication with fast and accurate typing- Excellent problem-solving skills and attention to details- Ability to work independently in a fast-paced environmentSummaryIf you are interested, apply now!1) Apply online!2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Customer Care Associate - French"Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • North York, Ontario
    • Contract
    • $18.50 per hour
    Are you passionate about helping people? Do you enjoy speaking to customers and providing them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Ontario in the healthcare support industry. This is a temporary full-time position working as a Customer Care Associate. In-office, but remote for now due to covid. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $18.50/hour.Hours: 8-hour EVENING SHIFTS: 2:00 PM EST - 12:00 AM ESTScheduled 5 days a week (including weekends)Start Date: August 3rd, 2021Advantages- Work with a leading global company- Permanent full-time employment- Impact lives and provide peace of mind to families- Great work culture- Employee benefit planResponsibilities- Communicating with customers in an inbound and outbound capacity with care and urgency- Assessing and prioritizing customer needs (emergency vs non-emergency) and following appropriate procedures- Troubleshooting equipment issues by conducting daily test calls with customers- Writing and updating incident reports and customer files with accuracy and procession - Providing exceptional customer service showing compassion and care- Meeting daily performance targets- Completing daily tasks and participate in ad-hoc activities assigned by Team Leads- Answering telephone inquiries/concerns about the service/product- Promoting and up-selling services directly to customers- Providing troubleshooting informationQualifications- High School Diploma or GED is required- Bilingual in English/French- Min 2 years of call center/customer service experience preferred- Experience managing multiple priorities (handling phone calls while on the computer and navigating through a variety of computer applications)- Knowledge of Windows applications and ability to learn new systems & software quickly- Demonstrated proficiency in oral and written communication with fast and accurate typing- Excellent problem-solving skills and attention to details- Ability to work independently in a fast-paced environmentSummaryIf you are interested, apply now!1) Apply online!2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Customer Care Associate - French"Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you passionate about helping people? Do you enjoy speaking to customers and providing them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Ontario in the healthcare support industry. This is a temporary full-time position working as a Customer Care Associate. In-office, but remote for now due to covid. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $18.50/hour.Hours: 8-hour EVENING SHIFTS: 2:00 PM EST - 12:00 AM ESTScheduled 5 days a week (including weekends)Start Date: August 3rd, 2021Advantages- Work with a leading global company- Permanent full-time employment- Impact lives and provide peace of mind to families- Great work culture- Employee benefit planResponsibilities- Communicating with customers in an inbound and outbound capacity with care and urgency- Assessing and prioritizing customer needs (emergency vs non-emergency) and following appropriate procedures- Troubleshooting equipment issues by conducting daily test calls with customers- Writing and updating incident reports and customer files with accuracy and procession - Providing exceptional customer service showing compassion and care- Meeting daily performance targets- Completing daily tasks and participate in ad-hoc activities assigned by Team Leads- Answering telephone inquiries/concerns about the service/product- Promoting and up-selling services directly to customers- Providing troubleshooting informationQualifications- High School Diploma or GED is required- Bilingual in English/French- Min 2 years of call center/customer service experience preferred- Experience managing multiple priorities (handling phone calls while on the computer and navigating through a variety of computer applications)- Knowledge of Windows applications and ability to learn new systems & software quickly- Demonstrated proficiency in oral and written communication with fast and accurate typing- Excellent problem-solving skills and attention to details- Ability to work independently in a fast-paced environmentSummaryIf you are interested, apply now!1) Apply online!2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Customer Care Associate - French"Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Ottawa, Ontario
    • Contract
    • $19.50 per hour
    Are you looking for a new position that will allow you to develop your customer service skills while learning new skills? Do you enjoy talking to different people every day and helping them? We're looking for dynamic and experienced customer service representatives to provide support to members, while working from the comfort of your own home.As a Bilingual (English/French) Customer Service Representative you will be responsible for answering inbound calls regarding various insurance products and services.4 month contract, with high possibility of extension or permanent hireSalary: 19.50/hourWork availability: Monday to Friday, between 8:00am and 8:00pm (EST).Schedules given in advance, full-time employmentTraining: Starts September 27thLocation: work from home - remote AdvantagesBelow is a summary of the benefits you can enjoy in this role as a bilingual Customer Service and Web Support Agent:- Work from home- A dynamic work environment- Schedule from Monday to Friday only, weekends are free.- Possibility of extension and advancement within the company- Equipment provided by the employer- Virtual training - duration 4-6 weeks- An inclusive and accessible work environment- Working with a leading Canadian companyResponsibilitiesAs a Bilingual (English/French) Customer Service Representative, you will be responsible for:- Bilingual (English/French) inbound call centre- Taking inbound customer service inquiries regarding clients insurance products and services- Provide knowledgeable assistance to clients over the phone and some email- Create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking system- Building and maintaining strong client relationshipsQualificationsTo provide an exceptional customer experience and web support, here's what you'll need as a Bilingual (English/French) Customer Service and Web Support Agent:- Excellent communication skills in English and French (verbal and written)- Minimum 3 years previous experience in Customer service, or call centre is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Summary4 month contract, possibility of extension or permanent hireSalary: 19.50/hourWork availability: Monday to Friday, between 8:00am and 8:00pm (EST).Schedules given in advance, full-time employmentInterviews: Happening now!Are you the ideal candidate for this role? Would you like to work for a leading insurance company? Send us your updated CV with the subject "Bilingual CSR - Insurance" :carrie.nie@randstad.caFurthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!We are here to help you seize this opportunity,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you looking for a new position that will allow you to develop your customer service skills while learning new skills? Do you enjoy talking to different people every day and helping them? We're looking for dynamic and experienced customer service representatives to provide support to members, while working from the comfort of your own home.As a Bilingual (English/French) Customer Service Representative you will be responsible for answering inbound calls regarding various insurance products and services.4 month contract, with high possibility of extension or permanent hireSalary: 19.50/hourWork availability: Monday to Friday, between 8:00am and 8:00pm (EST).Schedules given in advance, full-time employmentTraining: Starts September 27thLocation: work from home - remote AdvantagesBelow is a summary of the benefits you can enjoy in this role as a bilingual Customer Service and Web Support Agent:- Work from home- A dynamic work environment- Schedule from Monday to Friday only, weekends are free.- Possibility of extension and advancement within the company- Equipment provided by the employer- Virtual training - duration 4-6 weeks- An inclusive and accessible work environment- Working with a leading Canadian companyResponsibilitiesAs a Bilingual (English/French) Customer Service Representative, you will be responsible for:- Bilingual (English/French) inbound call centre- Taking inbound customer service inquiries regarding clients insurance products and services- Provide knowledgeable assistance to clients over the phone and some email- Create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking system- Building and maintaining strong client relationshipsQualificationsTo provide an exceptional customer experience and web support, here's what you'll need as a Bilingual (English/French) Customer Service and Web Support Agent:- Excellent communication skills in English and French (verbal and written)- Minimum 3 years previous experience in Customer service, or call centre is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Summary4 month contract, possibility of extension or permanent hireSalary: 19.50/hourWork availability: Monday to Friday, between 8:00am and 8:00pm (EST).Schedules given in advance, full-time employmentInterviews: Happening now!Are you the ideal candidate for this role? Would you like to work for a leading insurance company? Send us your updated CV with the subject "Bilingual CSR - Insurance" :carrie.nie@randstad.caFurthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!We are here to help you seize this opportunity,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Ottawa, Ontario
    • Contract
    Are you looking for a new job that will let you exercise your customer service muscles while learning new skills at the same time? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Bilingual Customer Service Agents to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!Advantages-Monday-Friday work week -Hours of work between 830am and 430pm-Accessible by public transit (parking not available)-Team oriented environment-No sales or any up selling required-Work for a reputable, stable company-Opportunity to work on inter-departmental projects -Get to help people every day with important projectsResponsibilities-Take and make calls in a tactful and professional manner -Process and verify claims - you’ll need to follow the guidelines for this-Expedite emergency claims and situations whenever prudent-Math will be required-Some Data Entry is required-Assist other departments as necessary to ensure a great customer experienceQualifications-Bilingualism in French and English is required-Must have previous customer service experience (call centre strongly preferred)-Completion of post-secondary education or equivalent work experience-Knowledge of real estate, mortgages, legal, or banking would be an asset-Experience processing claims would be strongly preferred-High attention to detail and ability to maintain professionalism under pressure-Must be eligible to obtain a government security clearanceSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "Claims" as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you looking for a new job that will let you exercise your customer service muscles while learning new skills at the same time? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Bilingual Customer Service Agents to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!Advantages-Monday-Friday work week -Hours of work between 830am and 430pm-Accessible by public transit (parking not available)-Team oriented environment-No sales or any up selling required-Work for a reputable, stable company-Opportunity to work on inter-departmental projects -Get to help people every day with important projectsResponsibilities-Take and make calls in a tactful and professional manner -Process and verify claims - you’ll need to follow the guidelines for this-Expedite emergency claims and situations whenever prudent-Math will be required-Some Data Entry is required-Assist other departments as necessary to ensure a great customer experienceQualifications-Bilingualism in French and English is required-Must have previous customer service experience (call centre strongly preferred)-Completion of post-secondary education or equivalent work experience-Knowledge of real estate, mortgages, legal, or banking would be an asset-Experience processing claims would be strongly preferred-High attention to detail and ability to maintain professionalism under pressure-Must be eligible to obtain a government security clearanceSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "Claims" as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • North York, Ontario
    • Contract
    Are you interested in technology and have a passion for sales/customer service? As you tech-savvy or have experience with IT sales (i.e. Best Buy)? Are you looking for a long-term contract with career growth potential and permanent potential? If so, we have the perfect role for you!We are currently hiring for an Inside Sales Support Representative for our client, a Fortune 50 company and an IT giant! This is a great opportunity if you want to work with an internationally known technologies company while demonstrating your tech-savvy knowledge and sales skills.This opportunity would be great for someone looking to grow from a junior assistant sales admin and develop further within the company.Advantages- Work for an internationally well-known technologies company- Work from Home- North York location - Close to Victoria Park and Finch Ave E- 12-month contract!- Possibility of permanent hire- $17.29/hr (English only)- $23.78/hour (Bilingual - French and English)- Monday to Friday - No weekends- 40 hours/week - regular daytime hours- 9am to 6pm- Ideal start date: ASAPWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs an Inside Sales Support Representative, you would be responsible for:• Responding to customer inquiries• Selling products and services (via telephone, web, and email) to specified customer segments• Processing purchase orders• Processing customer returns, complaints, and invoice issues• Day to day administrative tasks as neededQualificationsMinimum 1 years of inside sales experience - technology sales experience preferredProficient in MS Office toolsExcellent communication skillsStrong drive to exceed goal - strong initiativeStrong attention to detailBilingual in French and English as strong assetSummaryIf you are interested in the Inside Sales Representative role with an internationally well-known technologies company, please apply online at www.randstad. ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you interested in technology and have a passion for sales/customer service? As you tech-savvy or have experience with IT sales (i.e. Best Buy)? Are you looking for a long-term contract with career growth potential and permanent potential? If so, we have the perfect role for you!We are currently hiring for an Inside Sales Support Representative for our client, a Fortune 50 company and an IT giant! This is a great opportunity if you want to work with an internationally known technologies company while demonstrating your tech-savvy knowledge and sales skills.This opportunity would be great for someone looking to grow from a junior assistant sales admin and develop further within the company.Advantages- Work for an internationally well-known technologies company- Work from Home- North York location - Close to Victoria Park and Finch Ave E- 12-month contract!- Possibility of permanent hire- $17.29/hr (English only)- $23.78/hour (Bilingual - French and English)- Monday to Friday - No weekends- 40 hours/week - regular daytime hours- 9am to 6pm- Ideal start date: ASAPWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs an Inside Sales Support Representative, you would be responsible for:• Responding to customer inquiries• Selling products and services (via telephone, web, and email) to specified customer segments• Processing purchase orders• Processing customer returns, complaints, and invoice issues• Day to day administrative tasks as neededQualificationsMinimum 1 years of inside sales experience - technology sales experience preferredProficient in MS Office toolsExcellent communication skillsStrong drive to exceed goal - strong initiativeStrong attention to detailBilingual in French and English as strong assetSummaryIf you are interested in the Inside Sales Representative role with an internationally well-known technologies company, please apply online at www.randstad. ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Ottawa, Ontario
    • Contract
    • $19.00 - $21.00 per hour
    Are you interested in the tech industry with a passion for helping people? Are you looking to work for a forward thinking tech company? Let's connect!A well known tech company in Ottawa is looking for A Bilingual (FLUENT FRENCH & ENGLISH) Customer Service Representative to join the team on a contract basis for 6 months. The opportunity is starting in July. Experience with IOS and Mobile Apps will be considered a strong asset. You do need to be fluently Bilingual in order to be successful in this role.AdvantagesWhy do you want the job?- Work for a well known North American company in the tech industry - Competitive pay starting at $19.00 hourly- Work from home (at least for now!)- Regular business hours Monday to Friday 9:00 am to 5:00 pm (no weekends) - 6 month contract with possibility for extension or permanent employment- Gain experience working for a well known brandResponsibilitiesWhat will you be doing?- De-escalating driver issues daily- Assisting drivers with use of the app - Answering with general inquiries from drivers coming into the hub - In person customer service and tech support with driver app - Using four separate platforms daily to record interactions with driversQualificationsWho are you?- Bilingual (french & english)- Excellent communication both written and verbal - Calm and collected with experience de-escalating issues- Previous customer service experience preferably in a tech support role- Comfortable using multiple platforms and an excellent multitasker SummaryIf this sounds like you let's connect!To apply: 1. Apply directly to the posting at www.randstad.ca2. Applying by e-mail at: callcentreottawa@randstad.ca - Please use "Bilingual CSR" as the subject We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you interested in the tech industry with a passion for helping people? Are you looking to work for a forward thinking tech company? Let's connect!A well known tech company in Ottawa is looking for A Bilingual (FLUENT FRENCH & ENGLISH) Customer Service Representative to join the team on a contract basis for 6 months. The opportunity is starting in July. Experience with IOS and Mobile Apps will be considered a strong asset. You do need to be fluently Bilingual in order to be successful in this role.AdvantagesWhy do you want the job?- Work for a well known North American company in the tech industry - Competitive pay starting at $19.00 hourly- Work from home (at least for now!)- Regular business hours Monday to Friday 9:00 am to 5:00 pm (no weekends) - 6 month contract with possibility for extension or permanent employment- Gain experience working for a well known brandResponsibilitiesWhat will you be doing?- De-escalating driver issues daily- Assisting drivers with use of the app - Answering with general inquiries from drivers coming into the hub - In person customer service and tech support with driver app - Using four separate platforms daily to record interactions with driversQualificationsWho are you?- Bilingual (french & english)- Excellent communication both written and verbal - Calm and collected with experience de-escalating issues- Previous customer service experience preferably in a tech support role- Comfortable using multiple platforms and an excellent multitasker SummaryIf this sounds like you let's connect!To apply: 1. Apply directly to the posting at www.randstad.ca2. Applying by e-mail at: callcentreottawa@randstad.ca - Please use "Bilingual CSR" as the subject We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Ottawa, Ontario
    • Contract
    • $18.64 per hour
    Are you looking for a new job that will let you exercise your customer service muscles while learning new skills at the same time? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Bilingual Customer Service Agents to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!Advantages-Monday-Friday work week -Hours of work between 830am and 430pm-Accessible by public transit (parking not available)-Team oriented environment-No sales or any up selling required-Work for a reputable, stable company-Opportunity to work on inter-departmental projects -Get to help people every day with important projectsResponsibilities-Take and make calls in a tactful and professional manner -Process and verify claims - you’ll need to follow the guidelines for this-Expedite emergency claims and situations whenever prudent-Math will be required-Some Data Entry is required-Assist other departments as necessary to ensure a great customer experienceQualifications-Bilingualism in French and English is required-Must have previous customer service experience (call centre strongly preferred)-Completion of post-secondary education or equivalent work experience-Knowledge of real estate, mortgages, legal, or banking would be an asset-Experience processing claims would be strongly preferred-High attention to detail and ability to maintain professionalism under pressure-Must be eligible to obtain a government security clearanceSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "Claims" as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you looking for a new job that will let you exercise your customer service muscles while learning new skills at the same time? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Bilingual Customer Service Agents to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!Advantages-Monday-Friday work week -Hours of work between 830am and 430pm-Accessible by public transit (parking not available)-Team oriented environment-No sales or any up selling required-Work for a reputable, stable company-Opportunity to work on inter-departmental projects -Get to help people every day with important projectsResponsibilities-Take and make calls in a tactful and professional manner -Process and verify claims - you’ll need to follow the guidelines for this-Expedite emergency claims and situations whenever prudent-Math will be required-Some Data Entry is required-Assist other departments as necessary to ensure a great customer experienceQualifications-Bilingualism in French and English is required-Must have previous customer service experience (call centre strongly preferred)-Completion of post-secondary education or equivalent work experience-Knowledge of real estate, mortgages, legal, or banking would be an asset-Experience processing claims would be strongly preferred-High attention to detail and ability to maintain professionalism under pressure-Must be eligible to obtain a government security clearanceSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "Claims" as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Ottawa, Ontario
    • Contract
    Are you looking for a new job that will let you exercise your customer service muscles while learning new skills at the same time? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Customer Service Representatives to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!AdvantagesWhat’s in it for you?-Monday-Friday work week -Hours of work between 8am and 6pm (may need to occasionally work until 8pm depending on business needs)-Accessible by public transit (parking not available)-Team oriented environment-No sales or any up selling required-Work for a reputable, stable company-Opportunity to work on inter-departmental projects -Get to help people every day with important projectsResponsibilitiesWhat you’ll do here?-Receive calls, emails, chats and video calls-Assist clients with solving complex problems-Provide advice and suggestions based on certain policies-Help establish the client's budget within certain guidelines-Assist other departments as necessary to ensure a great customer experienceQualificationsWhat will make you successful?-Bilingualism in French and English NEEDED. -Must have previous call centre experience-Completion of post-secondary education or equivalent work experience-Background in relocation services, real estate, mortgages, finance, or legal affairs would be considered an asset-High attention to detail and ability to maintain professionalism under pressure-Love problem solving-Must be eligible to obtain a government security clearanceSummaryApply by: Visiting www.randstad.ca and apply through the postingYou can also…E-mail us at: callcentreottawa@randstad.ca - Use "Bilingual Customer Service Agent" as the Subject LineWe appreciate all applications, however, only those who meet the requirements for this role will be contacted.Erin,RikkiRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you looking for a new job that will let you exercise your customer service muscles while learning new skills at the same time? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Customer Service Representatives to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!AdvantagesWhat’s in it for you?-Monday-Friday work week -Hours of work between 8am and 6pm (may need to occasionally work until 8pm depending on business needs)-Accessible by public transit (parking not available)-Team oriented environment-No sales or any up selling required-Work for a reputable, stable company-Opportunity to work on inter-departmental projects -Get to help people every day with important projectsResponsibilitiesWhat you’ll do here?-Receive calls, emails, chats and video calls-Assist clients with solving complex problems-Provide advice and suggestions based on certain policies-Help establish the client's budget within certain guidelines-Assist other departments as necessary to ensure a great customer experienceQualificationsWhat will make you successful?-Bilingualism in French and English NEEDED. -Must have previous call centre experience-Completion of post-secondary education or equivalent work experience-Background in relocation services, real estate, mortgages, finance, or legal affairs would be considered an asset-High attention to detail and ability to maintain professionalism under pressure-Love problem solving-Must be eligible to obtain a government security clearanceSummaryApply by: Visiting www.randstad.ca and apply through the postingYou can also…E-mail us at: callcentreottawa@randstad.ca - Use "Bilingual Customer Service Agent" as the Subject LineWe appreciate all applications, however, only those who meet the requirements for this role will be contacted.Erin,RikkiRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • North York, Ontario
    • Contract
    Are you interested in technology and have a passion for sales/customer service? As you tech-savvy or have experience with IT sales (i.e. Best Buy)? Are you looking for a long-term contract with career growth potential and permanent potential? If so, we have the perfect role for you!We are currently hiring for an Inside Sales Support Representative for our client, a Fortune 50 company and an IT giant! This is a great opportunity if you want to work with an internationally known technologies company while demonstrating your tech-savvy knowledge and sales skills.This opportunity would be great for someone looking to grow from a junior assistant sales admin and develop further within the company.Advantages- Work for an internationally well-known technologies company- Work from Home- North York location - Close to Victoria Park and Finch Ave E- 12-month contract!- Possibility of permanent hire- $17.29/hr (English only)- $23.78/hour (Bilingual - French and English)- Monday to Friday - No weekends- 40 hours/week - regular daytime hours- 9am to 6pm- Ideal start date: ASAPWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs an Inside Sales Support Representative, you would be responsible for:• Responding to customer inquiries• Selling products and services (via telephone, web, and email) to specified customer segments• Processing purchase orders• Processing customer returns, complaints, and invoice issues• Day to day administrative tasks as neededQualificationsMinimum 1 years of inside sales experience - technology sales experience preferredProficient in MS Office toolsExcellent communication skillsStrong drive to exceed goal - strong initiativeStrong attention to detailBilingual in French and English as strong assetSummaryIf you are interested in the Inside Sales Representative role with an internationally well-known technologies company, please apply online at www.randstad. ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you interested in technology and have a passion for sales/customer service? As you tech-savvy or have experience with IT sales (i.e. Best Buy)? Are you looking for a long-term contract with career growth potential and permanent potential? If so, we have the perfect role for you!We are currently hiring for an Inside Sales Support Representative for our client, a Fortune 50 company and an IT giant! This is a great opportunity if you want to work with an internationally known technologies company while demonstrating your tech-savvy knowledge and sales skills.This opportunity would be great for someone looking to grow from a junior assistant sales admin and develop further within the company.Advantages- Work for an internationally well-known technologies company- Work from Home- North York location - Close to Victoria Park and Finch Ave E- 12-month contract!- Possibility of permanent hire- $17.29/hr (English only)- $23.78/hour (Bilingual - French and English)- Monday to Friday - No weekends- 40 hours/week - regular daytime hours- 9am to 6pm- Ideal start date: ASAPWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs an Inside Sales Support Representative, you would be responsible for:• Responding to customer inquiries• Selling products and services (via telephone, web, and email) to specified customer segments• Processing purchase orders• Processing customer returns, complaints, and invoice issues• Day to day administrative tasks as neededQualificationsMinimum 1 years of inside sales experience - technology sales experience preferredProficient in MS Office toolsExcellent communication skillsStrong drive to exceed goal - strong initiativeStrong attention to detailBilingual in French and English as strong assetSummaryIf you are interested in the Inside Sales Representative role with an internationally well-known technologies company, please apply online at www.randstad. ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • North York, Ontario
    • Contract
    Are you a junior marketing professional with previous experience managing marketing campaigns? Do you have strong technical skills, with experience using MS Excel and SQL? Are you looking for a foot in the door opportunity with a large organization? If so, we have an excellent opportunity for you! We are currently looking for a Video on Demand & Pay per View Marketing Specialist to support our client, one of Canada's leading telecommunications firms. In this role you will work full time hours on a 12 month assignment, supporting their North York, ON office (working remotely until further notice). Advantages• Gain experience working for a leading Canadian organization• Work full time hours on a 12 month assignment• Earn a competitive pay rate within the industry• North York, ON location (work from home until further notice)Responsibilities• Develop, recommend and implement new marketing strategies to attain and exceed subscriber revenue objectives• Create compelling and strategic marketing presentations to obtain buy-in and alignment across key campaign stakeholders• Campaign Ideation & management: Interpret marketing and customer data to identify opportunities to grow video on demand penetration and drive revenue• Contribute to Merchandising strategy to meet business goals including themes, communications and promotions• Define measures of success and track results accordingly, altering approach as needed• Monitor, analyze, and report weekly results while and overall performance of the portfolio• Manage relationships with studio partners and affiliates to develop partnerships that help achieve take rate targets• Monitor industry trends and competitive action from other players in the industry• Actively contribute strategically to the overall marketing planning cycle• Make recommendations on new processes, and initiatives that benefits the team’s performance and projectsQualifications• University Degree/College Diploma in marketing or business administration• 1-3 years experience running marketing programs (preferably in large organizations)• Highly organized and detail-oriented with the ability to manage multiple projects simultaneously• Strong analytical skills in order to be able to interpret data and recommend insight and action to marketing• Ability to manage multiple deadlines within a fast paced environment• Proven ability to think strategically and solve problems creatively• Strong sense of autonomy and initiative• Excellent communication skills, both written and verbal• Willingness to learn and take on new challenges• Advanced MS Office skills, particularly MS Excel and MS PowerPoint• Flexible and able to comfortably operate in an ever-evolving & changing market environment• Experience with SQL is an asset• Knowledge of PPV/VOD market is an assetSummaryAre you a junior marketing professional with previous experience managing marketing campaigns? Do you have strong technical skills, with experience using MS Excel and SQL? Are you looking for a foot in the door opportunity with a large organization? If so, we have an excellent opportunity for you! We are currently looking for a Video on Demand & Pay per View Marketing Specialist to support our client, one of Canada's leading telecommunications firms. In this role you will work full time hours on a 12 month assignment, supporting their North York, ON office (working remotely until further notice). Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you a junior marketing professional with previous experience managing marketing campaigns? Do you have strong technical skills, with experience using MS Excel and SQL? Are you looking for a foot in the door opportunity with a large organization? If so, we have an excellent opportunity for you! We are currently looking for a Video on Demand & Pay per View Marketing Specialist to support our client, one of Canada's leading telecommunications firms. In this role you will work full time hours on a 12 month assignment, supporting their North York, ON office (working remotely until further notice). Advantages• Gain experience working for a leading Canadian organization• Work full time hours on a 12 month assignment• Earn a competitive pay rate within the industry• North York, ON location (work from home until further notice)Responsibilities• Develop, recommend and implement new marketing strategies to attain and exceed subscriber revenue objectives• Create compelling and strategic marketing presentations to obtain buy-in and alignment across key campaign stakeholders• Campaign Ideation & management: Interpret marketing and customer data to identify opportunities to grow video on demand penetration and drive revenue• Contribute to Merchandising strategy to meet business goals including themes, communications and promotions• Define measures of success and track results accordingly, altering approach as needed• Monitor, analyze, and report weekly results while and overall performance of the portfolio• Manage relationships with studio partners and affiliates to develop partnerships that help achieve take rate targets• Monitor industry trends and competitive action from other players in the industry• Actively contribute strategically to the overall marketing planning cycle• Make recommendations on new processes, and initiatives that benefits the team’s performance and projectsQualifications• University Degree/College Diploma in marketing or business administration• 1-3 years experience running marketing programs (preferably in large organizations)• Highly organized and detail-oriented with the ability to manage multiple projects simultaneously• Strong analytical skills in order to be able to interpret data and recommend insight and action to marketing• Ability to manage multiple deadlines within a fast paced environment• Proven ability to think strategically and solve problems creatively• Strong sense of autonomy and initiative• Excellent communication skills, both written and verbal• Willingness to learn and take on new challenges• Advanced MS Office skills, particularly MS Excel and MS PowerPoint• Flexible and able to comfortably operate in an ever-evolving & changing market environment• Experience with SQL is an asset• Knowledge of PPV/VOD market is an assetSummaryAre you a junior marketing professional with previous experience managing marketing campaigns? Do you have strong technical skills, with experience using MS Excel and SQL? Are you looking for a foot in the door opportunity with a large organization? If so, we have an excellent opportunity for you! We are currently looking for a Video on Demand & Pay per View Marketing Specialist to support our client, one of Canada's leading telecommunications firms. In this role you will work full time hours on a 12 month assignment, supporting their North York, ON office (working remotely until further notice). Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • North York, Ontario
    • Contract
    Looking to develop your professional experience in customer service? Are you a team player who communicates well and who is not afraid to ask questions? If so, we have the role you are looking for!We are currently recruiting for Customer Service Representatives, to join our client, a well-known credit bureau, in Toronto. Advantages• Work for a well-known credit bureau• Professional environment• Start date: June 1st, 2021• Duration: 10-month contract • Location: North York• Work from home to begin with• Pay Rate: $20.70/hour• Hours: 8:00am to 8:00pmWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Customer Service Representative, you will be responsible for interacting with partners, employees, and employers with Canada Workforce Solutions in verifying employment and income on consumer applications. Duties include: • Answering customers' questions or concerns about credit files, interpretation of credit file contents, billing invoices, and other unique situations• Completing verification tasks using standard verification processes• Responding to customer calls and emails• Keeping the tracking system up to date• Analysing and researching cases that require more in-depth review • Performing document review and audits• Performing various duties as neededQualifications• Have more than 2+ years of experience of call centre experience• Excellent communication skills • Tech-savvy• Analytical and strong problem-solving skillsSummaryIf you are interested in the Customer Service Representative role in Toronto, please apply online at www.randstad.ca. Qualified candidates will be contacted ASAP.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Looking to develop your professional experience in customer service? Are you a team player who communicates well and who is not afraid to ask questions? If so, we have the role you are looking for!We are currently recruiting for Customer Service Representatives, to join our client, a well-known credit bureau, in Toronto. Advantages• Work for a well-known credit bureau• Professional environment• Start date: June 1st, 2021• Duration: 10-month contract • Location: North York• Work from home to begin with• Pay Rate: $20.70/hour• Hours: 8:00am to 8:00pmWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Customer Service Representative, you will be responsible for interacting with partners, employees, and employers with Canada Workforce Solutions in verifying employment and income on consumer applications. Duties include: • Answering customers' questions or concerns about credit files, interpretation of credit file contents, billing invoices, and other unique situations• Completing verification tasks using standard verification processes• Responding to customer calls and emails• Keeping the tracking system up to date• Analysing and researching cases that require more in-depth review • Performing document review and audits• Performing various duties as neededQualifications• Have more than 2+ years of experience of call centre experience• Excellent communication skills • Tech-savvy• Analytical and strong problem-solving skillsSummaryIf you are interested in the Customer Service Representative role in Toronto, please apply online at www.randstad.ca. Qualified candidates will be contacted ASAP.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • North York, Ontario
    • Contract
    Randstad is Hiring a call center Team Lead for a company in the in the greater Toronto area!Do you want to pursue a career in call center? Do you have team leadership experience? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Permanent and full time opportunity starting as of July 12th 2021Pay rate:- $44K to $48K (based on experience) What(Job title)?- Call Center Team LeadWhere?- Work from home (Must be in GTA)When?- Training starts July 12th 2021Hours of Operation:Monday - Sunday7 AM to 11 PM (rotational shifts)Advantages- One of the fastest growing call centres in Canada- Opportunity to gain call center leadership experience - Great work culture & work/life balance- Ongoing coaching, career progression, rewards and recognition, performance bonuses, and community involvement opportunities.Responsibilities-Support and manage the team of customer service representatives -Performance management of the customer service representatives-Learn and become subject matter expert on domain, quality and technology-Support classroom training, addressing any performance concerns with the team-Execute weekly call evaluations and coaching-Review daily, weekly, and monthly statistics for aligned team and provide regular status reports for all project areas-Attend weekly client team virtual meetings -Identify training needs for team and report trends of the clients -Time and attendance management of all associates on team-Complete payroll for the team Qualifications-Leadership: a demonstrated ability to lead people and get results through others-A Bachelor’s degree in Business or equivalent experience-Demonstrated ability to manage projects-Time Management: the ability to organize and manage multiple priorities-Excellent interpersonal and communication skills-Customer Care center operations and ongoing delivery expertise -Effectively coaches others to achieve quality outcomes -Ability to create new initiatives, think outside the box-Technical skills: Proficiency in Word, Excel, Windows, and Outlook-Ability to multi-task and use multiple applicationsSummaryCall Center and Customer Service Team Lead July 12th Start Date Rotational hours of operation Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Randstad is Hiring a call center Team Lead for a company in the in the greater Toronto area!Do you want to pursue a career in call center? Do you have team leadership experience? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Permanent and full time opportunity starting as of July 12th 2021Pay rate:- $44K to $48K (based on experience) What(Job title)?- Call Center Team LeadWhere?- Work from home (Must be in GTA)When?- Training starts July 12th 2021Hours of Operation:Monday - Sunday7 AM to 11 PM (rotational shifts)Advantages- One of the fastest growing call centres in Canada- Opportunity to gain call center leadership experience - Great work culture & work/life balance- Ongoing coaching, career progression, rewards and recognition, performance bonuses, and community involvement opportunities.Responsibilities-Support and manage the team of customer service representatives -Performance management of the customer service representatives-Learn and become subject matter expert on domain, quality and technology-Support classroom training, addressing any performance concerns with the team-Execute weekly call evaluations and coaching-Review daily, weekly, and monthly statistics for aligned team and provide regular status reports for all project areas-Attend weekly client team virtual meetings -Identify training needs for team and report trends of the clients -Time and attendance management of all associates on team-Complete payroll for the team Qualifications-Leadership: a demonstrated ability to lead people and get results through others-A Bachelor’s degree in Business or equivalent experience-Demonstrated ability to manage projects-Time Management: the ability to organize and manage multiple priorities-Excellent interpersonal and communication skills-Customer Care center operations and ongoing delivery expertise -Effectively coaches others to achieve quality outcomes -Ability to create new initiatives, think outside the box-Technical skills: Proficiency in Word, Excel, Windows, and Outlook-Ability to multi-task and use multiple applicationsSummaryCall Center and Customer Service Team Lead July 12th Start Date Rotational hours of operation Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Ottawa, Ontario
    • Contract
    • $15.00 per hour
    Are you looking for a new job that will let you exercise your customer service muscles? Do you enjoy talking to many different people each day and helping them out? Are you good at handling multiple priorities at the same time and still find yourself able to achieve great results? Would you consider yourself an expert at dealing with people and understanding their problems or concerns? If so, we’d love to speak to you!We are looking for a Bilingual Customer Service Representatives to work in the heart of downtown Ottawa, just steps from Parliament Hill. You’ll be responsible for providing world class customer service to callers over the phone! Taking inbound calls, you’ll get to work as part of a team that will support your professional development. This downtown Ottawa office is a great space to work and we know you’ll love it here!PLEASE NOTE: This position will start off remotely, but there will be an expectation to return to the office at some point!AdvantagesWhat’s in it for you as a customer service representative:- Pay will start at $15hr- Convenient location right in the heart of downtown Ottawa- Easy access by public transit- Benefits available as of day one- Monday-Friday work week and no overnights (must be available to work between 8am and 9pm)- Large lunch room and great team environmentResponsibilitiesWhat You’ll do here as a customer service representative:- You’ll take inbound calls from customers and handle their inquiries- You will need to log the content of each call with accuracy- You’ll need to maintain professionalism on the phone with all callers- Other tasks as requiredQualificationsWhat will make you successful as a customer service representative:- Fluent in English required and French a strong asset- At least 1 year of experience in a call center environment- High degree of empathy- Clear communication over the phone- Exceptional listening skills- You should be able to type quickly and with a high degree of accuracy- Data entry experience is a definite plusSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use Customer Service Rep as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you looking for a new job that will let you exercise your customer service muscles? Do you enjoy talking to many different people each day and helping them out? Are you good at handling multiple priorities at the same time and still find yourself able to achieve great results? Would you consider yourself an expert at dealing with people and understanding their problems or concerns? If so, we’d love to speak to you!We are looking for a Bilingual Customer Service Representatives to work in the heart of downtown Ottawa, just steps from Parliament Hill. You’ll be responsible for providing world class customer service to callers over the phone! Taking inbound calls, you’ll get to work as part of a team that will support your professional development. This downtown Ottawa office is a great space to work and we know you’ll love it here!PLEASE NOTE: This position will start off remotely, but there will be an expectation to return to the office at some point!AdvantagesWhat’s in it for you as a customer service representative:- Pay will start at $15hr- Convenient location right in the heart of downtown Ottawa- Easy access by public transit- Benefits available as of day one- Monday-Friday work week and no overnights (must be available to work between 8am and 9pm)- Large lunch room and great team environmentResponsibilitiesWhat You’ll do here as a customer service representative:- You’ll take inbound calls from customers and handle their inquiries- You will need to log the content of each call with accuracy- You’ll need to maintain professionalism on the phone with all callers- Other tasks as requiredQualificationsWhat will make you successful as a customer service representative:- Fluent in English required and French a strong asset- At least 1 year of experience in a call center environment- High degree of empathy- Clear communication over the phone- Exceptional listening skills- You should be able to type quickly and with a high degree of accuracy- Data entry experience is a definite plusSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use Customer Service Rep as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • North York, Ontario
    • Contract
    Do you have a passion for customer service? Do you have a previous dispatching experience? We’re looking for individuals to join our client on Toronto as a Client Service Coordinator.We're looking for individuals with high energy and a focus towards customers.As a Service Coordinator, you would be providing customer service to client sites with respect to the maintenance and operations of their building(s).Advantages• Toronto location• 3-month contract - potential for extension• Monday to Sunday• 24/7 operation -days, evenings, nights• Rotating 12 hours shifts• $19.50/hour• ASAP start dateWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Fill basic client requests including creating and dispatching work orders to appropriate internal and external service providers and relaying appropriate information to front line facilities managers• Troubleshooting service issues, communicating with internal technicians and Facility Managers, external service providers, landlords and other relevant parties• Completing service requests including activities such as proper work order processing, dispatching and the communication of information• Provide customer service supportQualifications• 2+years of service industry experience with service operations and/or scheduling• Excellent communication and interpersonal skills• Strong organization and attention to detail skills• Able to work independently and with teams• Tech-savvy • Able to work rotating 12 hours shiftsSummaryIf you’re interested in the Client Service Coordinator, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you have a passion for customer service? Do you have a previous dispatching experience? We’re looking for individuals to join our client on Toronto as a Client Service Coordinator.We're looking for individuals with high energy and a focus towards customers.As a Service Coordinator, you would be providing customer service to client sites with respect to the maintenance and operations of their building(s).Advantages• Toronto location• 3-month contract - potential for extension• Monday to Sunday• 24/7 operation -days, evenings, nights• Rotating 12 hours shifts• $19.50/hour• ASAP start dateWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Fill basic client requests including creating and dispatching work orders to appropriate internal and external service providers and relaying appropriate information to front line facilities managers• Troubleshooting service issues, communicating with internal technicians and Facility Managers, external service providers, landlords and other relevant parties• Completing service requests including activities such as proper work order processing, dispatching and the communication of information• Provide customer service supportQualifications• 2+years of service industry experience with service operations and/or scheduling• Excellent communication and interpersonal skills• Strong organization and attention to detail skills• Able to work independently and with teams• Tech-savvy • Able to work rotating 12 hours shiftsSummaryIf you’re interested in the Client Service Coordinator, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • North York, Ontario
    • Contract
    Do you have a passion for customer service? Do you have a previous dispatching experience? We’re looking for individuals to join our client on Toronto as a Facilities Services Coordinator.We're looking for individuals with high energy and a focus towards customers.As a Service Coordinator, you would be providing customer service to client sites with respect to the maintenance and operations of their building(s).Advantages• Toronto location• 12-month contract - potential for perm hire• Monday to Sunday• 24/7 operation -days, evenings, nights• Rotating 12 hours shifts• $21.95/hourWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Fill basic client requests including creating and dispatching work orders to appropriate internal and external service providers and relaying appropriate information to front line facilities managers• Troubleshooting service issues, communicating with internal technicians and Facility Managers, external service providers, landlords and other relevant parties• Completing service requests includingactivities such as proper work order processing, dispatching and thecommunication of information• Provide customer service supportQualifications• 2+years of service industry experience with service operations and/or scheduling (i.e. dispatching)• Excellent communication and interpersonal skills• Strong organization and attention to detail skills• Able to work independently and with teams• Tech-savvy SummaryIf you’re interested in the Facilities Services Coordinator, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you have a passion for customer service? Do you have a previous dispatching experience? We’re looking for individuals to join our client on Toronto as a Facilities Services Coordinator.We're looking for individuals with high energy and a focus towards customers.As a Service Coordinator, you would be providing customer service to client sites with respect to the maintenance and operations of their building(s).Advantages• Toronto location• 12-month contract - potential for perm hire• Monday to Sunday• 24/7 operation -days, evenings, nights• Rotating 12 hours shifts• $21.95/hourWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Fill basic client requests including creating and dispatching work orders to appropriate internal and external service providers and relaying appropriate information to front line facilities managers• Troubleshooting service issues, communicating with internal technicians and Facility Managers, external service providers, landlords and other relevant parties• Completing service requests includingactivities such as proper work order processing, dispatching and thecommunication of information• Provide customer service supportQualifications• 2+years of service industry experience with service operations and/or scheduling (i.e. dispatching)• Excellent communication and interpersonal skills• Strong organization and attention to detail skills• Able to work independently and with teams• Tech-savvy SummaryIf you’re interested in the Facilities Services Coordinator, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Ottawa, Ontario
    • Contract
    • $35.00 - $38.00 per hour
    Do you have a background in Client Services, and have also had experience with Vendor Management? Are you fluently Bilingual in English and French? Have you been looking for a great management position within the private sector, but still dealing with government clients? If so, this might be just the role for you!We are looking for a Client Services Manager to join this great Ottawa-based office on a 12 month contract. In this role you will build effective relationships with clients and suppliers both within and outside of the company. If you have a background in the government, have dealt with vendors before, and have some experience within a call centre world, we want to speak with you!Read on for more details!AdvantagesWhy you'll love it here- Monday-Friday work week- Regular business hours (work an 8 hr day between 8am and 6pm)- Pay to start at over $35/hr- Workplace flexibility (potential to work from home some of the time)- Access to benefits from day 1!- Challenging and fulfilling work- Opportunity to become a permanent team member!ResponsibilitiesWhat you'll do here- Build, develop, and nurture relationships with clients, vendors, and internal partners- Monitor and manage the service delivery from external vendors- Address any client issues in a timely and effective manner- Lead and inspire your team of direct reports- Consult with clients regarding process and policy issues, among other things- Keep abreast of Service Level Commitments, and provide recommendations for improvements as necessaryQualificationsWhat you'll need to be successful- Fluently Bilingual in English and French- 5 years of experience in a Client Services role or the equivalent- Management experience would be a strong asset- Experience with Vendor Management (or procurement) is required- A Post-secondary degree in a field such as communications or business administration is preferred- Computer proficiency in a Windows environment is necessarySummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "Client Service" as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you have a background in Client Services, and have also had experience with Vendor Management? Are you fluently Bilingual in English and French? Have you been looking for a great management position within the private sector, but still dealing with government clients? If so, this might be just the role for you!We are looking for a Client Services Manager to join this great Ottawa-based office on a 12 month contract. In this role you will build effective relationships with clients and suppliers both within and outside of the company. If you have a background in the government, have dealt with vendors before, and have some experience within a call centre world, we want to speak with you!Read on for more details!AdvantagesWhy you'll love it here- Monday-Friday work week- Regular business hours (work an 8 hr day between 8am and 6pm)- Pay to start at over $35/hr- Workplace flexibility (potential to work from home some of the time)- Access to benefits from day 1!- Challenging and fulfilling work- Opportunity to become a permanent team member!ResponsibilitiesWhat you'll do here- Build, develop, and nurture relationships with clients, vendors, and internal partners- Monitor and manage the service delivery from external vendors- Address any client issues in a timely and effective manner- Lead and inspire your team of direct reports- Consult with clients regarding process and policy issues, among other things- Keep abreast of Service Level Commitments, and provide recommendations for improvements as necessaryQualificationsWhat you'll need to be successful- Fluently Bilingual in English and French- 5 years of experience in a Client Services role or the equivalent- Management experience would be a strong asset- Experience with Vendor Management (or procurement) is required- A Post-secondary degree in a field such as communications or business administration is preferred- Computer proficiency in a Windows environment is necessarySummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "Client Service" as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • North York, Ontario
    • Contract
    Randstad is Hiring a Call Center and Customer Service Representative for a company in the in the Greater Toronto area!Do you want to pursue a career in call center? Do you enjoy interacting with customers? Do you speak english fluently? Are you full-time available?If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Full time and long term opportunity starting as of August 19th 2021Industry: Professional Services (Financial, HR, and Healthcare)Pay rate:- $17.5/hour What(Job title)?- Call Center and Customer Service Representative (Inbound Calls)Where?- Work from home (Must be in the greater toronto area)When?- Training starts August 19th 2021Hours of Operation:Monday - Sunday7 AM to 11 PM (rotational shifts)Advantages- One of the fastest growing call centres in Canada- Opportunity to expand your experience in call center/customer serviceexperience- Great work culture & work/life balance- Ongoing coaching, career progression, rewards and recognition, performance bonuses, and community involvement opportunities.Responsibilities-Handling a high volume of customer inbound- Answer questions, provide education, and solve HR and financial issues related to the customer's health care benefits, and retirement plans, leaves of absence, payroll, etc-Processing transactions such as health enrollments, tax and direct deposit updates, etc-Leveraging your computer navigation skills to navigate a robust set of tools/systems-Creating and updating files in the database and communicating with third parties to research and assist the customer with updates or inquiries.Qualifications- A minimum of 2 to 4 years of expeirence in customer service- Excellent english communication skills - Good computer and system navigation skills - Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment - Must be able to pass a criminal background check - Prefer to have worked either HR, Financial, or Health Care Industry SummaryCall Center and Customer Service Representative Pay rate: $17.5/hour Start date: August 19th 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Randstad is Hiring a Call Center and Customer Service Representative for a company in the in the Greater Toronto area!Do you want to pursue a career in call center? Do you enjoy interacting with customers? Do you speak english fluently? Are you full-time available?If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Full time and long term opportunity starting as of August 19th 2021Industry: Professional Services (Financial, HR, and Healthcare)Pay rate:- $17.5/hour What(Job title)?- Call Center and Customer Service Representative (Inbound Calls)Where?- Work from home (Must be in the greater toronto area)When?- Training starts August 19th 2021Hours of Operation:Monday - Sunday7 AM to 11 PM (rotational shifts)Advantages- One of the fastest growing call centres in Canada- Opportunity to expand your experience in call center/customer serviceexperience- Great work culture & work/life balance- Ongoing coaching, career progression, rewards and recognition, performance bonuses, and community involvement opportunities.Responsibilities-Handling a high volume of customer inbound- Answer questions, provide education, and solve HR and financial issues related to the customer's health care benefits, and retirement plans, leaves of absence, payroll, etc-Processing transactions such as health enrollments, tax and direct deposit updates, etc-Leveraging your computer navigation skills to navigate a robust set of tools/systems-Creating and updating files in the database and communicating with third parties to research and assist the customer with updates or inquiries.Qualifications- A minimum of 2 to 4 years of expeirence in customer service- Excellent english communication skills - Good computer and system navigation skills - Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment - Must be able to pass a criminal background check - Prefer to have worked either HR, Financial, or Health Care Industry SummaryCall Center and Customer Service Representative Pay rate: $17.5/hour Start date: August 19th 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • North York, Ontario
    • Contract
    Do you have a passion for customer service? Do you have a previous dispatching experience? We’re looking for individuals to join our client on Toronto as a Client Service Coordinator.We're looking for individuals with high energy and a focus towards customers.As a Service Coordinator, you would be providing customer service to client sites with respect to the maintenance and operations of their building(s).Advantages• Toronto location• 3-month contract - potential for extension• Monday to Sunday• 24/7 operation -days, evenings, nights• Rotating 12 hours shifts• $19.50/hourWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Fill basic client requests including creating and dispatching work orders to appropriate internal and external service providers and relaying appropriate information to front line facilities managers• Troubleshooting service issues, communicating with internal technicians and Facility Managers, external service providers, landlords and other relevant parties• Completing service requests includingactivities such as proper work order processing, dispatching and thecommunication of information• Provide customer service supportQualifications• 2+years of service industry experience with service operations and/or scheduling• Excellent communication and interpersonal skills• Strong organization and attention to detail skills• Able to work independently and with teams• Tech-savvy SummaryIf you’re interested in the Client Service Coordinator, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you have a passion for customer service? Do you have a previous dispatching experience? We’re looking for individuals to join our client on Toronto as a Client Service Coordinator.We're looking for individuals with high energy and a focus towards customers.As a Service Coordinator, you would be providing customer service to client sites with respect to the maintenance and operations of their building(s).Advantages• Toronto location• 3-month contract - potential for extension• Monday to Sunday• 24/7 operation -days, evenings, nights• Rotating 12 hours shifts• $19.50/hourWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Fill basic client requests including creating and dispatching work orders to appropriate internal and external service providers and relaying appropriate information to front line facilities managers• Troubleshooting service issues, communicating with internal technicians and Facility Managers, external service providers, landlords and other relevant parties• Completing service requests includingactivities such as proper work order processing, dispatching and thecommunication of information• Provide customer service supportQualifications• 2+years of service industry experience with service operations and/or scheduling• Excellent communication and interpersonal skills• Strong organization and attention to detail skills• Able to work independently and with teams• Tech-savvy SummaryIf you’re interested in the Client Service Coordinator, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Vars, Ontario
    • Contract
    Do you love getting to learn new things? Do you have a passion for assisting people achieve their dreams? Do you have some years of customer service or sales experience under your belt? If so, we may have just the role for you!We are working with a great company located in Vars to find a Bilingual Customer Service Specialist. What will you be doing? Better question is what won't you be doing! This job will be multi-faceted; you'll be answering inquiries, following up with existing clients, some sales, and some account management. If you like talking to people, and adding value, this is for you.This position would need to start in office for training, but after training is completed there are flexibple work arrangements. THis is a contract opportunity that could transition to a permanent role for the right candidateAdvantagesWhy you'll love working here:Monday-Friday schedule, from 830-5flexible work arrangement starting pay between $20-22/hrcontract to permanent opportunitygreat company with tonnes of room for advancementResponsibilitiesWhat you'll be doing here:You'll respond to inquiries about products and servicesYou'll be collecting payments (some collections)Track various client accounts and sales opportunitiesHelp develop long term partnerships within the industry QualificationsWhat will make you successful:Bilingual in English and French (mandatory)working knowledge of MS Office is requiredexperience within the automotive industry would be a strong assetyou need to want to learna valid driving licenseability to pass a background checkSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingYou can also…E-mail us at: callcentreottawa@randstad.ca (please use "Bilingual CSS" as the subject line)We appreciate all applications, however, only those who meet the requirements for this role will be contacted.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availability.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you love getting to learn new things? Do you have a passion for assisting people achieve their dreams? Do you have some years of customer service or sales experience under your belt? If so, we may have just the role for you!We are working with a great company located in Vars to find a Bilingual Customer Service Specialist. What will you be doing? Better question is what won't you be doing! This job will be multi-faceted; you'll be answering inquiries, following up with existing clients, some sales, and some account management. If you like talking to people, and adding value, this is for you.This position would need to start in office for training, but after training is completed there are flexibple work arrangements. THis is a contract opportunity that could transition to a permanent role for the right candidateAdvantagesWhy you'll love working here:Monday-Friday schedule, from 830-5flexible work arrangement starting pay between $20-22/hrcontract to permanent opportunitygreat company with tonnes of room for advancementResponsibilitiesWhat you'll be doing here:You'll respond to inquiries about products and servicesYou'll be collecting payments (some collections)Track various client accounts and sales opportunitiesHelp develop long term partnerships within the industry QualificationsWhat will make you successful:Bilingual in English and French (mandatory)working knowledge of MS Office is requiredexperience within the automotive industry would be a strong assetyou need to want to learna valid driving licenseability to pass a background checkSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingYou can also…E-mail us at: callcentreottawa@randstad.ca (please use "Bilingual CSS" as the subject line)We appreciate all applications, however, only those who meet the requirements for this role will be contacted.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availability.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • North York, Ontario
    • Contract
    Are you interested in technology and have a passion for sales/customer service? As you tech-savvy or have experience with IT sales (i.e. Best Buy)? Are you looking for a long-term contract with career growth potential and permanent potential? If so, we have the perfect role for you!We are currently hiring for an Inside Sales Support Representative for our client, a Fortune 50 company and an IT giant! This is a great opportunity if you want to work with an internationally known technologies company while demonstrating your tech-savvy knowledge and sales skills.This opportunity would be great for someone looking to grow from a junior assistant sales admin and develop further within the company.Advantages- Work for an internationally well-known technologies company- Work from Home- North York location - Close to Victoria Park and Finch Ave E- 12-month contract!- Possibility of permanent hire- $17.29/hr (English only)- $23.78/hour (Bilingual - French and English)- Monday to Friday - No weekends- 40 hours/week - regular daytime hours- 9am to 6pm- Ideal start date: September 13th, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs an Inside Sales Support Representative, you would be responsible for:• Responding to customer inquiries• Selling products and services (via telephone, web, and email) to specified customer segments• Processing purchase orders• Processing customer returns, complaints, and invoice issues• Day to day administrative tasks as neededQualificationsMinimum 1 years of inside sales experience - technology sales experience preferredProficient in MS Office toolsExcellent communication skillsStrong drive to exceed goal - strong initiativeStrong attention to detailBilingual in French and English as strong assetSummaryIf you are interested in the Inside Sales Representative role with an internationally well-known technologies company, please apply online at www.randstad. ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you interested in technology and have a passion for sales/customer service? As you tech-savvy or have experience with IT sales (i.e. Best Buy)? Are you looking for a long-term contract with career growth potential and permanent potential? If so, we have the perfect role for you!We are currently hiring for an Inside Sales Support Representative for our client, a Fortune 50 company and an IT giant! This is a great opportunity if you want to work with an internationally known technologies company while demonstrating your tech-savvy knowledge and sales skills.This opportunity would be great for someone looking to grow from a junior assistant sales admin and develop further within the company.Advantages- Work for an internationally well-known technologies company- Work from Home- North York location - Close to Victoria Park and Finch Ave E- 12-month contract!- Possibility of permanent hire- $17.29/hr (English only)- $23.78/hour (Bilingual - French and English)- Monday to Friday - No weekends- 40 hours/week - regular daytime hours- 9am to 6pm- Ideal start date: September 13th, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs an Inside Sales Support Representative, you would be responsible for:• Responding to customer inquiries• Selling products and services (via telephone, web, and email) to specified customer segments• Processing purchase orders• Processing customer returns, complaints, and invoice issues• Day to day administrative tasks as neededQualificationsMinimum 1 years of inside sales experience - technology sales experience preferredProficient in MS Office toolsExcellent communication skillsStrong drive to exceed goal - strong initiativeStrong attention to detailBilingual in French and English as strong assetSummaryIf you are interested in the Inside Sales Representative role with an internationally well-known technologies company, please apply online at www.randstad. ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Ottawa, Ontario
    • Contract
    • $17.18 per hour
    Are you looking for a new job that will let you exercise your customer service muscles while learning new skills at the same time? Have you been looking to get into a more professional line of work? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Contact Centre Agents to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!Advantages-Monday-Friday work week -Hours of work between 8am and 8pm-Pay will start at just over $17/hr-Accessible by public transit (parking not available)-Team oriented environment-No sales or any up selling required-Work for a reputable, stable company-Opportunity to work on inter-departmental projects Responsibilities-Receive calls, emails, chats and video calls-Be the first point of contact for clients in stressful situations-Provide advice and suggestions based on certain policies-Effectively handle customer inquiries and issues-Assist other departments as necessary to ensure a great customer experienceQualifications-Bilingualism in French and English will be considered a strong asset-Must have previous call centre experience-Completion of post-secondary education or equivalent work experience-Familiarity with CRM systems-High attention to detail and ability to maintain professionalism under pressure-Love problem solving-Must be eligible to obtain a government security clearanceSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "contact centre" as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you looking for a new job that will let you exercise your customer service muscles while learning new skills at the same time? Have you been looking to get into a more professional line of work? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Contact Centre Agents to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!Advantages-Monday-Friday work week -Hours of work between 8am and 8pm-Pay will start at just over $17/hr-Accessible by public transit (parking not available)-Team oriented environment-No sales or any up selling required-Work for a reputable, stable company-Opportunity to work on inter-departmental projects Responsibilities-Receive calls, emails, chats and video calls-Be the first point of contact for clients in stressful situations-Provide advice and suggestions based on certain policies-Effectively handle customer inquiries and issues-Assist other departments as necessary to ensure a great customer experienceQualifications-Bilingualism in French and English will be considered a strong asset-Must have previous call centre experience-Completion of post-secondary education or equivalent work experience-Familiarity with CRM systems-High attention to detail and ability to maintain professionalism under pressure-Love problem solving-Must be eligible to obtain a government security clearanceSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "contact centre" as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Ottawa, Ontario
    • Contract
    • $23.08 per hour
    Are you looking for a new job that will let you exercise your customer service muscles while also being able to use your administrative skills? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Do you also have an interest in helping people move or get settled into their new homes? Then we might just have the role you’ve been looking for!We are looking for Customer Service Coordinator to work for a great company based out of Central Ottawa. This will be a remote position for the time being! You’ll be responsible for providing world class customer service to callers over the phone and via email! This is a great job for someone looking for a more professional setting and something that will challenge them daily! This is a great place to work and we know you’ll love it here!AdvantagesWhat’s in it for you?- Pay would be $23/hr- Hours of work between 12pm and 8pm- Remote to start!- Team oriented environment- No sales or any up selling required- Work for a reputable, stable company- Opportunity to work on inter-departmental projects- Get to help people every day with important projectsResponsibilitiesWhat you’ll do here?- Take and make calls in a tactful and professional manner- Assist clients with solving complex problems- Review files and make suggestions for future claims or projects- Ensure adherence to set policy guidelines and processes- Assist other departments as necessary to ensure a great customer experienceQualificationsWhat will make you successful?- Excellent communication skills in English- Must have previous customer service experience (call centre strongly preferred)- Completion of post-secondary education or equivalent work experience- Background in relocation services would be considered an asset- High attention to detail and ability to maintain professionalism under pressure- Love problem solving- Must be eligible to obtain a government security clearance SummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - please ensure to attach your resume!We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you looking for a new job that will let you exercise your customer service muscles while also being able to use your administrative skills? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Do you also have an interest in helping people move or get settled into their new homes? Then we might just have the role you’ve been looking for!We are looking for Customer Service Coordinator to work for a great company based out of Central Ottawa. This will be a remote position for the time being! You’ll be responsible for providing world class customer service to callers over the phone and via email! This is a great job for someone looking for a more professional setting and something that will challenge them daily! This is a great place to work and we know you’ll love it here!AdvantagesWhat’s in it for you?- Pay would be $23/hr- Hours of work between 12pm and 8pm- Remote to start!- Team oriented environment- No sales or any up selling required- Work for a reputable, stable company- Opportunity to work on inter-departmental projects- Get to help people every day with important projectsResponsibilitiesWhat you’ll do here?- Take and make calls in a tactful and professional manner- Assist clients with solving complex problems- Review files and make suggestions for future claims or projects- Ensure adherence to set policy guidelines and processes- Assist other departments as necessary to ensure a great customer experienceQualificationsWhat will make you successful?- Excellent communication skills in English- Must have previous customer service experience (call centre strongly preferred)- Completion of post-secondary education or equivalent work experience- Background in relocation services would be considered an asset- High attention to detail and ability to maintain professionalism under pressure- Love problem solving- Must be eligible to obtain a government security clearance SummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - please ensure to attach your resume!We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Ottawa, Ontario
    • Contract
    • $22.90 per hour
    Do you love getting to connect with people around the world? Do you have at least a year of call centre or customer service expereince? Are you available to work overnight on Friday, Saturday, and Sunday each week? If so, we might have just the role for you!We are looking for candidates who either already hold, or are eligible to obtain, Canadian Secret Clearance to work on assignment for a federal government client. You'll need to be professional, calm in a crisis, and have a courteous phone manner. This is a contract of approximately 5 months in length, though there is potential for extension or permanency.Read on to learn more!Advantages-Earn 22.90/hr-On-site role (get out of the house!!)-Federal Government client!-part time, but potential for full time or even OT!Responsibilities-Answering and completing a variety of incoming calls addressed to senior government staff-Manage teleconference call requests-Transfer calls to appropriate recipients-Handle requests for information and other administrative tasks-Record and enter brief messages such as incident reports into an electronic databaseQualifications-Be fluently bilingual in French and English-Have a professional, courteous and friendly phone manner-Possess a valid Canadian Secret government clearance or have the ability to get one-Have a minimum of 12 months customer service experience, call centre experience an assetSummaryPlease apply by…Visit www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "Switchboard" as the subjectWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you love getting to connect with people around the world? Do you have at least a year of call centre or customer service expereince? Are you available to work overnight on Friday, Saturday, and Sunday each week? If so, we might have just the role for you!We are looking for candidates who either already hold, or are eligible to obtain, Canadian Secret Clearance to work on assignment for a federal government client. You'll need to be professional, calm in a crisis, and have a courteous phone manner. This is a contract of approximately 5 months in length, though there is potential for extension or permanency.Read on to learn more!Advantages-Earn 22.90/hr-On-site role (get out of the house!!)-Federal Government client!-part time, but potential for full time or even OT!Responsibilities-Answering and completing a variety of incoming calls addressed to senior government staff-Manage teleconference call requests-Transfer calls to appropriate recipients-Handle requests for information and other administrative tasks-Record and enter brief messages such as incident reports into an electronic databaseQualifications-Be fluently bilingual in French and English-Have a professional, courteous and friendly phone manner-Possess a valid Canadian Secret government clearance or have the ability to get one-Have a minimum of 12 months customer service experience, call centre experience an assetSummaryPlease apply by…Visit www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "Switchboard" as the subjectWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • North York, Ontario
    • Contract
    Randstad is Hiring a Call Center and Customer Service Representative for a company in the in the Greater Toronto area!Do you want to pursue a career in call center? Do you enjoy interacting with customers? Do you speak english fluently? Are you full-time available?If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Full time and long term opportunity starting as of August 19th 2021Industry: Professional Services (Financial, HR, and Healthcare)Pay rate:- $17.5/hour What(Job title)?- Call Center and Customer Service Representative (Inbound Calls)Where?- Work from home (Must be in the greater toronto area)When?- Training starts August 19th 2021Hours of Operation:Monday - Sunday7 AM to 11 PM (rotational shifts)Advantages- One of the fastest growing call centres in Canada- Opportunity to expand your experience in call center/customer serviceexperience- Great work culture & work/life balance- Ongoing coaching, career progression, rewards and recognition, performance bonuses, and community involvement opportunities.Responsibilities-Handling a high volume of customer inbound- Answer questions, provide education, and solve HR and financial issues related to the customer's health care benefits, and retirement plans, leaves of absence, payroll, etc-Processing transactions such as health enrollments, tax and direct deposit updates, etc-Leveraging your computer navigation skills to navigate a robust set of tools/systems-Creating and updating files in the database and communicating with third parties to research and assist the customer with updates or inquiries.Qualifications- A minimum of 2 to 4 years of expeirence in customer service- Excellent english communication skills - Good computer and system navigation skills - Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment - Must be able to pass a criminal background check - Prefer to have worked either HR, Financial, or Health Care Industry SummaryCall Center and Customer Service Representative Pay rate: $17.5/hour Start date: August 19th 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Randstad is Hiring a Call Center and Customer Service Representative for a company in the in the Greater Toronto area!Do you want to pursue a career in call center? Do you enjoy interacting with customers? Do you speak english fluently? Are you full-time available?If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in a rich culture!Full time and long term opportunity starting as of August 19th 2021Industry: Professional Services (Financial, HR, and Healthcare)Pay rate:- $17.5/hour What(Job title)?- Call Center and Customer Service Representative (Inbound Calls)Where?- Work from home (Must be in the greater toronto area)When?- Training starts August 19th 2021Hours of Operation:Monday - Sunday7 AM to 11 PM (rotational shifts)Advantages- One of the fastest growing call centres in Canada- Opportunity to expand your experience in call center/customer serviceexperience- Great work culture & work/life balance- Ongoing coaching, career progression, rewards and recognition, performance bonuses, and community involvement opportunities.Responsibilities-Handling a high volume of customer inbound- Answer questions, provide education, and solve HR and financial issues related to the customer's health care benefits, and retirement plans, leaves of absence, payroll, etc-Processing transactions such as health enrollments, tax and direct deposit updates, etc-Leveraging your computer navigation skills to navigate a robust set of tools/systems-Creating and updating files in the database and communicating with third parties to research and assist the customer with updates or inquiries.Qualifications- A minimum of 2 to 4 years of expeirence in customer service- Excellent english communication skills - Good computer and system navigation skills - Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment - Must be able to pass a criminal background check - Prefer to have worked either HR, Financial, or Health Care Industry SummaryCall Center and Customer Service Representative Pay rate: $17.5/hour Start date: August 19th 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Gloucester, Ontario
    • Contract
    • $18.00 - $20.00 per hour
    Do you love getting to work with a team that feels like a family? Do you want to help local businesses get the most out of their services? Do you have a passion for providing creative solutions to complex problems? If you answered yes to any of those, we want to hear from you!We are looking for a Bilingual Customer Service Representative to work from a central Ottawa office providing customer service and some light sales. Dispatching experience would be a huge asset! But the biggest thing we're looking for is a willingness to learn and develop yourself! This is a great environment and pretty relaxed, but you'll be busy!Please note! This is a contract to permanent position!AdvantagesWhy you'll love it here:- Monday-Friday work week- Shift will be between 7:30am-5pm- Pay starting at 18/hr- This is a contract to permanent position!- Great work environment- Supportive team- Room for growth and developmentResponsibilitiesWhat you'll do here?- Take calls from clients and assist them with account changes, service lookups and other kinds of inquiries- Work through a book of business to connect with new and existing clients - Support all interested parties in a quick and efficient manner- Take calls in a queue- Provide top level customer service in both English and FrenchQualificationsWhat you'll need to be successful?- Bilingual in English and French is mandatory- A great attitude will take you a long way here!- Experience in a call centre role will be considered a strong asset- Be able to pass a criminal background check- Be able to think outside the box!SummaryPlease apply by…Visiting www.randstad.ca and apply through the postingYou can also…E-mail us at: callcentreottawa@randstad.ca (Please use "Bilingual CSR" as the subject line)We appreciate all applications, however, only those who meet the requirements for this role will be contacted.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availability.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you love getting to work with a team that feels like a family? Do you want to help local businesses get the most out of their services? Do you have a passion for providing creative solutions to complex problems? If you answered yes to any of those, we want to hear from you!We are looking for a Bilingual Customer Service Representative to work from a central Ottawa office providing customer service and some light sales. Dispatching experience would be a huge asset! But the biggest thing we're looking for is a willingness to learn and develop yourself! This is a great environment and pretty relaxed, but you'll be busy!Please note! This is a contract to permanent position!AdvantagesWhy you'll love it here:- Monday-Friday work week- Shift will be between 7:30am-5pm- Pay starting at 18/hr- This is a contract to permanent position!- Great work environment- Supportive team- Room for growth and developmentResponsibilitiesWhat you'll do here?- Take calls from clients and assist them with account changes, service lookups and other kinds of inquiries- Work through a book of business to connect with new and existing clients - Support all interested parties in a quick and efficient manner- Take calls in a queue- Provide top level customer service in both English and FrenchQualificationsWhat you'll need to be successful?- Bilingual in English and French is mandatory- A great attitude will take you a long way here!- Experience in a call centre role will be considered a strong asset- Be able to pass a criminal background check- Be able to think outside the box!SummaryPlease apply by…Visiting www.randstad.ca and apply through the postingYou can also…E-mail us at: callcentreottawa@randstad.ca (Please use "Bilingual CSR" as the subject line)We appreciate all applications, however, only those who meet the requirements for this role will be contacted.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availability.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Gatineau, Québec
    • Contract
    Are you looking for an opportunity to challenge your communication skills, your active listening skills and be able to provide assistance in a calm and professional matter? If so, this position is made for YOU!Salary: $ 18.50 / hourSchedule: Monday to Sunday from 3pm to 11pm Place of work: Remote alwaysTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for 2 - 4 weeks.BILINGUAL CANDIDATES ONLY.Start of employment: ASAPAdvantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancementResponsibilitiesAs a bilingual customer care representative, you are responsible for:- Respond to various telephone requests- Perform follow-ups and resolve ongoing issues in a timely manner - for clients;- Plan the visits of home service agents for customers;- Process and complete service and installation requests- Process orders for units and services;- Provide assistance for the Remote Monitoring Center;- Support order management procedures;- Enter data (cancellation requests, service requests, changes to subscriber profiles) as needed- Demonstrate initiative and make suggestions to improve processes.QualificationsTo be successful in this role as a bilingual customer care representative, you must have the following skills and experience:-High school diploma or general education;- Bilingual- 2 years of relevant experience in the field of customer service or in a sales;- Quick learner and knows Windows Office- A good analytical mind;- Good problem-solving skills;- Provide exceptional service to customers and exceed their expectations;- Ease of adaptation, resistance to stress;- Active listener and empathetic;SummarySalary: $ 18.50 / hourSchedule: Monday to Sunday from 3pm-11pmPlace of work: Remote OnlyTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for 2 - 4 weeks.BILINGUAL CANDIDATES ONLY.Start of employment: ASAPAre you interested in the position?- Send us your CV directly to florence.lefebvre@randstad.ca, ali.abouzeid@randstad.ca with the subject "Customer service representative - bilingual - Health"We look forward to discussing this opportunity with you,Florence and AliRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you looking for an opportunity to challenge your communication skills, your active listening skills and be able to provide assistance in a calm and professional matter? If so, this position is made for YOU!Salary: $ 18.50 / hourSchedule: Monday to Sunday from 3pm to 11pm Place of work: Remote alwaysTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for 2 - 4 weeks.BILINGUAL CANDIDATES ONLY.Start of employment: ASAPAdvantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancementResponsibilitiesAs a bilingual customer care representative, you are responsible for:- Respond to various telephone requests- Perform follow-ups and resolve ongoing issues in a timely manner - for clients;- Plan the visits of home service agents for customers;- Process and complete service and installation requests- Process orders for units and services;- Provide assistance for the Remote Monitoring Center;- Support order management procedures;- Enter data (cancellation requests, service requests, changes to subscriber profiles) as needed- Demonstrate initiative and make suggestions to improve processes.QualificationsTo be successful in this role as a bilingual customer care representative, you must have the following skills and experience:-High school diploma or general education;- Bilingual- 2 years of relevant experience in the field of customer service or in a sales;- Quick learner and knows Windows Office- A good analytical mind;- Good problem-solving skills;- Provide exceptional service to customers and exceed their expectations;- Ease of adaptation, resistance to stress;- Active listener and empathetic;SummarySalary: $ 18.50 / hourSchedule: Monday to Sunday from 3pm-11pmPlace of work: Remote OnlyTraining: Combination of training and transition periods, Monday to Friday, 9 a.m. to 5 p.m., for 2 - 4 weeks.BILINGUAL CANDIDATES ONLY.Start of employment: ASAPAre you interested in the position?- Send us your CV directly to florence.lefebvre@randstad.ca, ali.abouzeid@randstad.ca with the subject "Customer service representative - bilingual - Health"We look forward to discussing this opportunity with you,Florence and AliRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Gatineau, Québec
    • Contract
    Do you want to make a difference in people's lives, to surpass yourself and be part of an energetic and committed team? In this role you will be able to assess situations, establish priorities and provide assistance with confidence and precision.Salary: $ 17.50 / hourYou must be available to work from Monday to Sunday from 7am to 3pm OR 3pm - 11pm Full time position: 37.5 h / week Place of work: Remote always Training: Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for two (2) weeks.Start of employment: Next week Advantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancement opportunities.ResponsibilitiesAs a bilingual agent of the Monitoring Center, you are responsible for:- Respond to emergency alarms from our subscribers with attention and speed;- Evaluate and prioritize the needs of our subscribers (urgent or non-urgent situation);- Follow up on alarms and update client files;- Provide exceptional customer service;- Achieve daily performance goals;- Perform all daily tasks and participate in other activities assigned by team leaders.QualificationsTo be successful in this role as a Bilingual Central Station Agent, you must have the following skills and experience:- High school diploma or general education;- A minimum of relevant experience in the field of customer service;- Bilingual;- Multitasking simultaneously;- Fast learner and knowledge of different Windows applications ;- Ease of adaptation and to work under pressure;- Developed listening, analytical and judgment skills;- Ability to synthesize and write;- Tact, patience and courtesy;- Independent.SummarySalary: $ 17.50 / hourYou must be available to work from Monday to Sunday from 7am to 3pm OR 3pm - 11pm Full time position: 37.5 h / week Place of work: Remote alwaysTraining: Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for two (2) weeks.Start of employment: Next week Are you interested in the position?- Send us your CV directly to florence.lefebvre@randstad.ca and ali.abouzeid@randstad.ca with the subject “Bilingual Agent - PRA”We look forward to discussing this opportunity with you,Florence and AliRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you want to make a difference in people's lives, to surpass yourself and be part of an energetic and committed team? In this role you will be able to assess situations, establish priorities and provide assistance with confidence and precision.Salary: $ 17.50 / hourYou must be available to work from Monday to Sunday from 7am to 3pm OR 3pm - 11pm Full time position: 37.5 h / week Place of work: Remote always Training: Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for two (2) weeks.Start of employment: Next week Advantages- 3 weeks vacation per year from the start- "well-being" days for you- A comprehensive benefits program and an attractive retirement plan- A quarterly performance bonus program- Career advancement opportunities.ResponsibilitiesAs a bilingual agent of the Monitoring Center, you are responsible for:- Respond to emergency alarms from our subscribers with attention and speed;- Evaluate and prioritize the needs of our subscribers (urgent or non-urgent situation);- Follow up on alarms and update client files;- Provide exceptional customer service;- Achieve daily performance goals;- Perform all daily tasks and participate in other activities assigned by team leaders.QualificationsTo be successful in this role as a Bilingual Central Station Agent, you must have the following skills and experience:- High school diploma or general education;- A minimum of relevant experience in the field of customer service;- Bilingual;- Multitasking simultaneously;- Fast learner and knowledge of different Windows applications ;- Ease of adaptation and to work under pressure;- Developed listening, analytical and judgment skills;- Ability to synthesize and write;- Tact, patience and courtesy;- Independent.SummarySalary: $ 17.50 / hourYou must be available to work from Monday to Sunday from 7am to 3pm OR 3pm - 11pm Full time position: 37.5 h / week Place of work: Remote alwaysTraining: Combination of training and observation periods, Monday to Friday, 9 a.m. to 5 p.m., for two (2) weeks.Start of employment: Next week Are you interested in the position?- Send us your CV directly to florence.lefebvre@randstad.ca and ali.abouzeid@randstad.ca with the subject “Bilingual Agent - PRA”We look forward to discussing this opportunity with you,Florence and AliRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Smiths Falls, Ontario
    • Contract
    • $17.00 - $18.00 per hour
    Do you thrive in fast-paced environments? Are you looking to build a career with a great company that almost exclusively promotes from within? Are sales and customer service passions of yours? If yes, we might have just the job you’re looking for!!Working for an industry leader, you'll get to feel like a valuable part of the team from day one! You'll get ongoing training to help you grow into the role that you see for yourself! As a Counter Sales Agent you must be highly motivated, organized and have great time management skills, as well as a genuine desire to learn and develop yourself. Do you need to have done this exact job before? No! Electrical, HVAC, or Construction Industry knowledge would be a definite plus, and you MUST be comfortable in a more blue-collar environment.If this sounds like you, we want to hear from you!AdvantagesWhy you’ll love it:- Monday-Friday work week! (except once a year for Inventory!)- Hours of work from 7:30-430- this will be a permanent role for the right candidate- get to learn from an industry leader- great benefits once permanent- on site parking!ResponsibilitiesWhat you’ll do here:- Assist customers in person and on the phone/by email- Help identify specific or alternate solutions based on requirements- Entering sales orders and following up to make sure they get completed on time- Create and follow up on quotes.- Ship & Receive items- assist with warehousing duties (must be able to lift 50lbs repetitively!) QualificationsWhat you’ll bring to the table:- 2+ years of counter sales or customer service experience required- Electrical experience would be a strong asset- Fluent in written/spoken English- Knowledge of AS400 would be an asset- Desire to learn and develop yourself- Ability to work independently and as part of a team- Detail oriented- MUST be able to lift 50lbs repetitivelySummaryTo apply, respond directly to this posting for more information or email callcentreottawa@randstad.ca with the subject line "Counter Sales".We appreciate all applications; however, we will only be reaching out to those who meet the qualifications.Please visit www.randstad.ca for all of the roles currently open at Randstad!We look forward to hearing from you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you thrive in fast-paced environments? Are you looking to build a career with a great company that almost exclusively promotes from within? Are sales and customer service passions of yours? If yes, we might have just the job you’re looking for!!Working for an industry leader, you'll get to feel like a valuable part of the team from day one! You'll get ongoing training to help you grow into the role that you see for yourself! As a Counter Sales Agent you must be highly motivated, organized and have great time management skills, as well as a genuine desire to learn and develop yourself. Do you need to have done this exact job before? No! Electrical, HVAC, or Construction Industry knowledge would be a definite plus, and you MUST be comfortable in a more blue-collar environment.If this sounds like you, we want to hear from you!AdvantagesWhy you’ll love it:- Monday-Friday work week! (except once a year for Inventory!)- Hours of work from 7:30-430- this will be a permanent role for the right candidate- get to learn from an industry leader- great benefits once permanent- on site parking!ResponsibilitiesWhat you’ll do here:- Assist customers in person and on the phone/by email- Help identify specific or alternate solutions based on requirements- Entering sales orders and following up to make sure they get completed on time- Create and follow up on quotes.- Ship & Receive items- assist with warehousing duties (must be able to lift 50lbs repetitively!) QualificationsWhat you’ll bring to the table:- 2+ years of counter sales or customer service experience required- Electrical experience would be a strong asset- Fluent in written/spoken English- Knowledge of AS400 would be an asset- Desire to learn and develop yourself- Ability to work independently and as part of a team- Detail oriented- MUST be able to lift 50lbs repetitivelySummaryTo apply, respond directly to this posting for more information or email callcentreottawa@randstad.ca with the subject line "Counter Sales".We appreciate all applications; however, we will only be reaching out to those who meet the qualifications.Please visit www.randstad.ca for all of the roles currently open at Randstad!We look forward to hearing from you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Kanata, Ontario
    • Contract
    Do you have a passion for customer service? Do you have a previous call centre experience? We’re looking for individuals to join our client in Ottawa as a Bilingual Customer Service Representative.We're looking for individuals with high energy and a focus towards customers.As a Bilingual Customer Service Representative, you would be providing customer service to client sites with respect to the maintenance and operations of their building(s).Advantages• Ottawa location• 3-month contract• Monday to Friday• 8am to 4:30pm• $25/hour• ASAP start dateWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Receiving customer requests for unscheduled or scheduled service. Determining their needs, matching them with appropriate Technician, and communicating action plans and services to the customers• Answering any customer inquiries and resolving or escalating customer issues, as appropriate• Reconciling all service requests daily• Coordinating labor scheduling to align technician to the appropriate customer and service need. Ensuring Technicians are provided daily schedules.• Facilitates administration of warranty claims• Other duties as neededQualifications• Bilingual in French and English• 5+years of service industry experience with service operations and/or scheduling• Excellent communication and interpersonal skills• Strong organization and attention to detail skills• Able to work independently and with teams• Tech-savvy SummaryIf you’re interested in the Bilingual Customer Service Representative, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you have a passion for customer service? Do you have a previous call centre experience? We’re looking for individuals to join our client in Ottawa as a Bilingual Customer Service Representative.We're looking for individuals with high energy and a focus towards customers.As a Bilingual Customer Service Representative, you would be providing customer service to client sites with respect to the maintenance and operations of their building(s).Advantages• Ottawa location• 3-month contract• Monday to Friday• 8am to 4:30pm• $25/hour• ASAP start dateWhen you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Receiving customer requests for unscheduled or scheduled service. Determining their needs, matching them with appropriate Technician, and communicating action plans and services to the customers• Answering any customer inquiries and resolving or escalating customer issues, as appropriate• Reconciling all service requests daily• Coordinating labor scheduling to align technician to the appropriate customer and service need. Ensuring Technicians are provided daily schedules.• Facilitates administration of warranty claims• Other duties as neededQualifications• Bilingual in French and English• 5+years of service industry experience with service operations and/or scheduling• Excellent communication and interpersonal skills• Strong organization and attention to detail skills• Able to work independently and with teams• Tech-savvy SummaryIf you’re interested in the Bilingual Customer Service Representative, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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