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        • Oakville, Ontario
        • Contract
        Are you fluent in French and English? Are you looking to develop your professional experience in customer service? If so, you can join our client, a multinational technologies company, as a Bilingual Customer Service Representative in their Oakville office.This opportunity would be great for recent grads or anyone looking to start a career in customer service.AdvantagesWork for a a multinational technologies companyOakville location11-month contractMonday to Friday8am to 4pm$17.70/hourStart Date: ASAPWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needsResponsibilitiesAs a Bilingual Customer Service Representative, you will be responsible for:• Effectively answering incoming calls and emails• Resolving customer complaints/issues in a professional manner• Processing return requests• Order entry and processing• Other administrative duties as assignedQualifications• Bilingual in French and English• Previous customer service experience• Intermediate MS Office skills• Strong attention to detail• Analytical and problem-solving skillsSummaryIf you're interested in the Bilingual Customer Service Representative role in Oakville, please apply online. Qualified candidates will be contacted.
        Are you fluent in French and English? Are you looking to develop your professional experience in customer service? If so, you can join our client, a multinational technologies company, as a Bilingual Customer Service Representative in their Oakville office.This opportunity would be great for recent grads or anyone looking to start a career in customer service.AdvantagesWork for a a multinational technologies companyOakville location11-month contractMonday to Friday8am to 4pm$17.70/hourStart Date: ASAPWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needsResponsibilitiesAs a Bilingual Customer Service Representative, you will be responsible for:• Effectively answering incoming calls and emails• Resolving customer complaints/issues in a professional manner• Processing return requests• Order entry and processing• Other administrative duties as assignedQualifications• Bilingual in French and English• Previous customer service experience• Intermediate MS Office skills• Strong attention to detail• Analytical and problem-solving skillsSummaryIf you're interested in the Bilingual Customer Service Representative role in Oakville, please apply online. Qualified candidates will be contacted.
        • Brampton, Ontario
        • Contract
        Do you enjoy being busy? Do you have experience working in a high volume call center? Are you BILINGUAL in French and English and looking for a new challenge in an exciting and fast pace industry? If you answered YES to all of the above you will want to keep reading!A leader in Logistics and Shipping is looking to hire Bilingual Call Center Representatives to join the Brampton team immediately on an ongoing contract. Reporting to the Customer Service Manager, you will be the first point of contact for businesses and consumers looking to track and trace their shipments. The successful candidate will be skilled at multitasking and genuinely enjoy helping people. Why you want the job:- Gain call center experience working for a leader in the Logistics industry - Strong possibility for permanent employment- Growth opportunities- Monday to Friday 1:00 pm to 9:00 pm - Positive company culture- Hands on management team - Competitive pay $19.15 hourly- Immediate startWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- Previous experience working in a high volume call center- A personable team player with the ability to learn quickly - Proven ability to handle high volume calls with ease and a sense of calmness - Helpful by nature with the ability to problem solve - Flexible and able to start immediately What you will be doing: - Responding to inbound calls, emails, and live chat- Tracking and tracing packages- Dealing with invoicing issues- Escalating issues to management when necessary If you are looking to get your foot in the door of one of Canada's leading parcel delivery companies with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Create a Randstad profile and apply to the posting online2. Apply directly to navpreet.sandhu@randstad.ca to be considered for the opportunity Sara,Navpreet,NavpreetAdvantagesDo you enjoy being busy? Do you have experience working in a high volume call center? Are you BILINGUAL in French and English and looking for a new challenge in an exciting and fast pace industry? If you answered YES to all of the above you will want to keep reading!A leader in Logistics and Shipping is looking to hire Bilingual Call Center Representatives to join the Brampton team immediately on an ongoing contract. Reporting to the Customer Service Manager, you will be the first point of contact for businesses and consumers looking to track and trace their shipments. The successful candidate will be skilled at multitasking and genuinely enjoy helping people. Why you want the job:- Gain call center experience working for a leader in the Logistics industry - Strong possibility for permanent employment- Growth opportunities- Monday to Friday 1:00 pm to 9:00 pm - Positive company culture- Hands on management team - Competitive pay $19.15 hourly- Immediate startWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- Previous experience working in a high volume call center- A personable team player with the ability to learn quickly - Proven ability to handle high volume calls with ease and a sense of calmness - Helpful by nature with the ability to problem solve - Flexible and able to start immediately What you will be doing: - Responding to inbound calls, emails, and live chat- Tracking and tracing packages- Dealing with invoicing issues- Escalating issues to management when necessary If you are looking to get your foot in the door of one of Canada's leading parcel delivery companies with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Create a Randstad profile and apply to the posting online2. Apply directly to navpreet.sandhu@randstad.ca to be considered for the opportunity ResponsibilitiesDo you enjoy being busy? Do you have experience working in a high volume call center? Are you BILINGUAL in French and English and looking for a new challenge in an exciting and fast pace industry? If you answered YES to all of the above you will want to keep reading!A leader in Logistics and Shipping is looking to hire Bilingual Call Center Representatives to join the Brampton team immediately on an ongoing contract. Reporting to the Customer Service Manager, you will be the first point of contact for businesses and consumers looking to track and trace their shipments. The successful candidate will be skilled at multitasking and genuinely enjoy helping people. Why you want the job:- Gain call center experience working for a leader in the Logistics industry - Strong possibility for permanent employment- Growth opportunities- Monday to Friday 1:00 pm to 9:00 pm - Positive company culture- Hands on management team - Competitive pay $19.15 hourly- Immediate startWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- Previous experience working in a high volume call center- A personable team player with the ability to learn quickly - Proven ability to handle high volume calls with ease and a sense of calmness - Helpful by nature with the ability to problem solve - Flexible and able to start immediately What you will be doing: - Responding to inbound calls, emails, and live chat- Tracking and tracing packages- Dealing with invoicing issues- Escalating issues to management when necessary If you are looking to get your foot in the door of one of Canada's leading parcel delivery companies with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Create a Randstad profile and apply to the posting online2. Apply directly to navpreet.sandhu@randstad.ca to be considered for the opportunity QualificationsDo you enjoy being busy? Do you have experience working in a high volume call center? Are you BILINGUAL in French and English and looking for a new challenge in an exciting and fast pace industry? If you answered YES to all of the above you will want to keep reading!A leader in Logistics and Shipping is looking to hire Bilingual Call Center Representatives to join the Brampton team immediately on an ongoing contract. Reporting to the Customer Service Manager, you will be the first point of contact for businesses and consumers looking to track and trace their shipments. The successful candidate will be skilled at multitasking and genuinely enjoy helping people. Why you want the job:- Gain call center experience working for a leader in the Logistics industry - Strong possibility for permanent employment- Growth opportunities- Monday to Friday 1:00 pm to 9:00 pm - Positive company culture- Hands on management team - Competitive pay $19.15 hourly- Immediate startWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- Previous experience working in a high volume call center- A personable team player with the ability to learn quickly - Proven ability to handle high volume calls with ease and a sense of calmness - Helpful by nature with the ability to problem solve - Flexible and able to start immediately What you will be doing: - Responding to inbound calls, emails, and live chat- Tracking and tracing packages- Dealing with invoicing issues- Escalating issues to management when necessary If you are looking to get your foot in the door of one of Canada's leading parcel delivery companies with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Create a Randstad profile and apply to the posting online2. Apply directly to navpreet.sandhu@randstad.ca to be considered for the opportunity SummaryDo you enjoy being busy? Do you have experience working in a high volume call center? Are you BILINGUAL in French and English and looking for a new challenge in an exciting and fast pace industry? If you answered YES to all of the above you will want to keep reading!A leader in Logistics and Shipping is looking to hire Bilingual Call Center Representatives to join the Brampton team immediately on an ongoing contract. Reporting to the Customer Service Manager, you will be the first point of contact for businesses and consumers looking to track and trace their shipments. The successful candidate will be skilled at multitasking and genuinely enjoy helping people. Why you want the job:- Gain call center experience working for a leader in the Logistics industry - Strong possibility for permanent employment- Growth opportunities- Monday to Friday 1:00 pm to 9:00 pm - Positive company culture- Hands on management team - Competitive pay $19.15 hourly- Immediate startWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- Previous experience working in a high volume call center- A personable team player with the ability to learn quickly - Proven ability to handle high volume calls with ease and a sense of calmness - Helpful by nature with the ability to problem solve - Flexible and able to start immediately What you will be doing: - Responding to inbound calls, emails, and live chat- Tracking and tracing packages- Dealing with invoicing issues- Escalating issues to management when necessary If you are looking to get your foot in the door of one of Canada's leading parcel delivery companies with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Create a Randstad profile and apply to the posting online2. Apply directly to navpreet.sandhu@randstad.ca to be considered for the opportunity
        Do you enjoy being busy? Do you have experience working in a high volume call center? Are you BILINGUAL in French and English and looking for a new challenge in an exciting and fast pace industry? If you answered YES to all of the above you will want to keep reading!A leader in Logistics and Shipping is looking to hire Bilingual Call Center Representatives to join the Brampton team immediately on an ongoing contract. Reporting to the Customer Service Manager, you will be the first point of contact for businesses and consumers looking to track and trace their shipments. The successful candidate will be skilled at multitasking and genuinely enjoy helping people. Why you want the job:- Gain call center experience working for a leader in the Logistics industry - Strong possibility for permanent employment- Growth opportunities- Monday to Friday 1:00 pm to 9:00 pm - Positive company culture- Hands on management team - Competitive pay $19.15 hourly- Immediate startWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- Previous experience working in a high volume call center- A personable team player with the ability to learn quickly - Proven ability to handle high volume calls with ease and a sense of calmness - Helpful by nature with the ability to problem solve - Flexible and able to start immediately What you will be doing: - Responding to inbound calls, emails, and live chat- Tracking and tracing packages- Dealing with invoicing issues- Escalating issues to management when necessary If you are looking to get your foot in the door of one of Canada's leading parcel delivery companies with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Create a Randstad profile and apply to the posting online2. Apply directly to navpreet.sandhu@randstad.ca to be considered for the opportunity Sara,Navpreet,NavpreetAdvantagesDo you enjoy being busy? Do you have experience working in a high volume call center? Are you BILINGUAL in French and English and looking for a new challenge in an exciting and fast pace industry? If you answered YES to all of the above you will want to keep reading!A leader in Logistics and Shipping is looking to hire Bilingual Call Center Representatives to join the Brampton team immediately on an ongoing contract. Reporting to the Customer Service Manager, you will be the first point of contact for businesses and consumers looking to track and trace their shipments. The successful candidate will be skilled at multitasking and genuinely enjoy helping people. Why you want the job:- Gain call center experience working for a leader in the Logistics industry - Strong possibility for permanent employment- Growth opportunities- Monday to Friday 1:00 pm to 9:00 pm - Positive company culture- Hands on management team - Competitive pay $19.15 hourly- Immediate startWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- Previous experience working in a high volume call center- A personable team player with the ability to learn quickly - Proven ability to handle high volume calls with ease and a sense of calmness - Helpful by nature with the ability to problem solve - Flexible and able to start immediately What you will be doing: - Responding to inbound calls, emails, and live chat- Tracking and tracing packages- Dealing with invoicing issues- Escalating issues to management when necessary If you are looking to get your foot in the door of one of Canada's leading parcel delivery companies with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Create a Randstad profile and apply to the posting online2. Apply directly to navpreet.sandhu@randstad.ca to be considered for the opportunity ResponsibilitiesDo you enjoy being busy? Do you have experience working in a high volume call center? Are you BILINGUAL in French and English and looking for a new challenge in an exciting and fast pace industry? If you answered YES to all of the above you will want to keep reading!A leader in Logistics and Shipping is looking to hire Bilingual Call Center Representatives to join the Brampton team immediately on an ongoing contract. Reporting to the Customer Service Manager, you will be the first point of contact for businesses and consumers looking to track and trace their shipments. The successful candidate will be skilled at multitasking and genuinely enjoy helping people. Why you want the job:- Gain call center experience working for a leader in the Logistics industry - Strong possibility for permanent employment- Growth opportunities- Monday to Friday 1:00 pm to 9:00 pm - Positive company culture- Hands on management team - Competitive pay $19.15 hourly- Immediate startWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- Previous experience working in a high volume call center- A personable team player with the ability to learn quickly - Proven ability to handle high volume calls with ease and a sense of calmness - Helpful by nature with the ability to problem solve - Flexible and able to start immediately What you will be doing: - Responding to inbound calls, emails, and live chat- Tracking and tracing packages- Dealing with invoicing issues- Escalating issues to management when necessary If you are looking to get your foot in the door of one of Canada's leading parcel delivery companies with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Create a Randstad profile and apply to the posting online2. Apply directly to navpreet.sandhu@randstad.ca to be considered for the opportunity QualificationsDo you enjoy being busy? Do you have experience working in a high volume call center? Are you BILINGUAL in French and English and looking for a new challenge in an exciting and fast pace industry? If you answered YES to all of the above you will want to keep reading!A leader in Logistics and Shipping is looking to hire Bilingual Call Center Representatives to join the Brampton team immediately on an ongoing contract. Reporting to the Customer Service Manager, you will be the first point of contact for businesses and consumers looking to track and trace their shipments. The successful candidate will be skilled at multitasking and genuinely enjoy helping people. Why you want the job:- Gain call center experience working for a leader in the Logistics industry - Strong possibility for permanent employment- Growth opportunities- Monday to Friday 1:00 pm to 9:00 pm - Positive company culture- Hands on management team - Competitive pay $19.15 hourly- Immediate startWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- Previous experience working in a high volume call center- A personable team player with the ability to learn quickly - Proven ability to handle high volume calls with ease and a sense of calmness - Helpful by nature with the ability to problem solve - Flexible and able to start immediately What you will be doing: - Responding to inbound calls, emails, and live chat- Tracking and tracing packages- Dealing with invoicing issues- Escalating issues to management when necessary If you are looking to get your foot in the door of one of Canada's leading parcel delivery companies with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Create a Randstad profile and apply to the posting online2. Apply directly to navpreet.sandhu@randstad.ca to be considered for the opportunity SummaryDo you enjoy being busy? Do you have experience working in a high volume call center? Are you BILINGUAL in French and English and looking for a new challenge in an exciting and fast pace industry? If you answered YES to all of the above you will want to keep reading!A leader in Logistics and Shipping is looking to hire Bilingual Call Center Representatives to join the Brampton team immediately on an ongoing contract. Reporting to the Customer Service Manager, you will be the first point of contact for businesses and consumers looking to track and trace their shipments. The successful candidate will be skilled at multitasking and genuinely enjoy helping people. Why you want the job:- Gain call center experience working for a leader in the Logistics industry - Strong possibility for permanent employment- Growth opportunities- Monday to Friday 1:00 pm to 9:00 pm - Positive company culture- Hands on management team - Competitive pay $19.15 hourly- Immediate startWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- Previous experience working in a high volume call center- A personable team player with the ability to learn quickly - Proven ability to handle high volume calls with ease and a sense of calmness - Helpful by nature with the ability to problem solve - Flexible and able to start immediately What you will be doing: - Responding to inbound calls, emails, and live chat- Tracking and tracing packages- Dealing with invoicing issues- Escalating issues to management when necessary If you are looking to get your foot in the door of one of Canada's leading parcel delivery companies with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Create a Randstad profile and apply to the posting online2. Apply directly to navpreet.sandhu@randstad.ca to be considered for the opportunity
        • Brampton, Ontario
        • Contract
        A company in the transportation and logistics industry in Brampton is looking for a Key Accounts Support Specialist to join their team on an ongoing contract with strong potential for permanent employment.As a Key Accounts Support Specialist, you are the first point of contact for businesses and clients when it comes to providing excellent Customer Service, tracking, tracing and reporting and any inquiries related to National Key Clients. Serve as part of a team to coordinate exceptional and timely solutions to customer requirements, and escalated customer complaints and inquiries for a set portfolio of premier account. Why do you want the job?- Stable hours Monday to Friday 12:00pm-8:00PM- Rapidly growing company with lots of opportunity for growth and development -Temp to perm opportunity- Gain valuable experience working for an industry leader in transportation- Work for hands on supervisors who support the growth and development of their teams- Work From Home (until further notice)-Immediate Start-20$/Hourly PayWho are you?- Excellent communication skills- 3+ Years of Customer Service Experience- fast pace environment (B2B)-Customer focused with previous experience in a customer facing role-Experience with Order management an asset- Experience building rapport with high level clients or businesses- Fast learner, adaptable, and efficient-Ability to effectively communicate to all levels of management up to and including CEO- ADVANCED EXCEL SKILLS* (A Must)What will you be doing?-Proactive and pre-emptive shipment management (control tower methodology)-Daily communications on any operational issues that will affect the end customers and offer contingencies available.-Multi-level Omni support· Effectively handle all customer Inquiries and escalations, delivering an Plus 1 customer experience.· Hyper Care program support. · Support the needs of relationship management through including customer site visits with NAM and Leadership team.-Act as a liaison between the customer and the other team Coordinators and all internal departments to develop a customized support strategy for each account.-Participate as a valuable team member of any Key Account Strategic selling & process initiatives.-Liaison to support program induction process requirements in tandem with Nation Account Manager & project team.-Lead in customer related seasonal projects and on demand projects.-Follow-up with the Coordinator team members to apprise of any escalated issues.-Work with the internal stakeholders to provide each customer with timely, accurate access to information.· Full authority to resolve escalated complaints or current service failures using special handling as required.If you are a quick learner and passionate about providing the best possible experience for your customers we want to hear from you!To apply:1. Create a profile at www.randstad.ca and apply online directly to the posting2. Email a copy of your resume to navpreet.sandhu@randstad.ca (Subject line Key Accounts Support Specialist) AdvantagesWhy do you want the job?- Stable hours Monday to Friday 12:00pm-8:00PM- Rapidly growing company with lots of opportunity for growth and development -Temp to perm opportunity- Gain valuable experience working for an industry leader in transportation- Work for hands on supervisors who support the growth and development of their teams- Work From Home (until further notice)-Immediate Start-20$/Hourly PayResponsibilitiesWho are you?- Excellent communication skills- 3+ Years of Customer Service Experience- fast pace environment (B2B)-Customer focused with previous experience in a customer facing role-Experience with Order management an asset- Experience building rapport with high level clients or businesses- Fast learner, adaptable, and efficient-Ability to effectively communicate to all levels of management up to and including CEO- ADVANCED EXCEL SKILLS* (A Must)QualificationsWho are you?- Excellent communication skills- 3+ Years of Customer Service Experience- fast pace environment (B2B)-Customer focused with previous experience in a customer facing role-Experience with Order management an asset- Experience building rapport with high level clients or businesses- Fast learner, adaptable, and efficient-Ability to effectively communicate to all levels of management up to and including CEO- ADVANCED EXCEL SKILLS* (A Must)SummaryWhat will you be doing?-Proactive and pre-emptive shipment management (control tower methodology)-Daily communications on any operational issues that will affect the end customers and offer contingencies available.-Multi-level Omni support· Effectively handle all customer Inquiries and escalations, delivering an Plus 1 customer experience.· Hyper Care program support. · Support the needs of relationship management through including customer site visits with NAM and Leadership team.-Act as a liaison between the customer and the other team Coordinators and all internal departments to develop a customized support strategy for each account.-Participate as a valuable team member of any Key Account Strategic selling & process initiatives.-Liaison to support program induction process requirements in tandem with Nation Account Manager & project team.-Lead in customer related seasonal projects and on demand projects.-Follow-up with the Coordinator team members to apprise of any escalated issues.-Work with the internal stakeholders to provide each customer with timely, accurate access to information.· Full authority to resolve escalated complaints or current service failures using special handling as required.
        A company in the transportation and logistics industry in Brampton is looking for a Key Accounts Support Specialist to join their team on an ongoing contract with strong potential for permanent employment.As a Key Accounts Support Specialist, you are the first point of contact for businesses and clients when it comes to providing excellent Customer Service, tracking, tracing and reporting and any inquiries related to National Key Clients. Serve as part of a team to coordinate exceptional and timely solutions to customer requirements, and escalated customer complaints and inquiries for a set portfolio of premier account. Why do you want the job?- Stable hours Monday to Friday 12:00pm-8:00PM- Rapidly growing company with lots of opportunity for growth and development -Temp to perm opportunity- Gain valuable experience working for an industry leader in transportation- Work for hands on supervisors who support the growth and development of their teams- Work From Home (until further notice)-Immediate Start-20$/Hourly PayWho are you?- Excellent communication skills- 3+ Years of Customer Service Experience- fast pace environment (B2B)-Customer focused with previous experience in a customer facing role-Experience with Order management an asset- Experience building rapport with high level clients or businesses- Fast learner, adaptable, and efficient-Ability to effectively communicate to all levels of management up to and including CEO- ADVANCED EXCEL SKILLS* (A Must)What will you be doing?-Proactive and pre-emptive shipment management (control tower methodology)-Daily communications on any operational issues that will affect the end customers and offer contingencies available.-Multi-level Omni support· Effectively handle all customer Inquiries and escalations, delivering an Plus 1 customer experience.· Hyper Care program support. · Support the needs of relationship management through including customer site visits with NAM and Leadership team.-Act as a liaison between the customer and the other team Coordinators and all internal departments to develop a customized support strategy for each account.-Participate as a valuable team member of any Key Account Strategic selling & process initiatives.-Liaison to support program induction process requirements in tandem with Nation Account Manager & project team.-Lead in customer related seasonal projects and on demand projects.-Follow-up with the Coordinator team members to apprise of any escalated issues.-Work with the internal stakeholders to provide each customer with timely, accurate access to information.· Full authority to resolve escalated complaints or current service failures using special handling as required.If you are a quick learner and passionate about providing the best possible experience for your customers we want to hear from you!To apply:1. Create a profile at www.randstad.ca and apply online directly to the posting2. Email a copy of your resume to navpreet.sandhu@randstad.ca (Subject line Key Accounts Support Specialist) AdvantagesWhy do you want the job?- Stable hours Monday to Friday 12:00pm-8:00PM- Rapidly growing company with lots of opportunity for growth and development -Temp to perm opportunity- Gain valuable experience working for an industry leader in transportation- Work for hands on supervisors who support the growth and development of their teams- Work From Home (until further notice)-Immediate Start-20$/Hourly PayResponsibilitiesWho are you?- Excellent communication skills- 3+ Years of Customer Service Experience- fast pace environment (B2B)-Customer focused with previous experience in a customer facing role-Experience with Order management an asset- Experience building rapport with high level clients or businesses- Fast learner, adaptable, and efficient-Ability to effectively communicate to all levels of management up to and including CEO- ADVANCED EXCEL SKILLS* (A Must)QualificationsWho are you?- Excellent communication skills- 3+ Years of Customer Service Experience- fast pace environment (B2B)-Customer focused with previous experience in a customer facing role-Experience with Order management an asset- Experience building rapport with high level clients or businesses- Fast learner, adaptable, and efficient-Ability to effectively communicate to all levels of management up to and including CEO- ADVANCED EXCEL SKILLS* (A Must)SummaryWhat will you be doing?-Proactive and pre-emptive shipment management (control tower methodology)-Daily communications on any operational issues that will affect the end customers and offer contingencies available.-Multi-level Omni support· Effectively handle all customer Inquiries and escalations, delivering an Plus 1 customer experience.· Hyper Care program support. · Support the needs of relationship management through including customer site visits with NAM and Leadership team.-Act as a liaison between the customer and the other team Coordinators and all internal departments to develop a customized support strategy for each account.-Participate as a valuable team member of any Key Account Strategic selling & process initiatives.-Liaison to support program induction process requirements in tandem with Nation Account Manager & project team.-Lead in customer related seasonal projects and on demand projects.-Follow-up with the Coordinator team members to apprise of any escalated issues.-Work with the internal stakeholders to provide each customer with timely, accurate access to information.· Full authority to resolve escalated complaints or current service failures using special handling as required.
        • Brampton, Ontario
        • Contract
        A global leader in the sales, marketing and distribution of specialty chemicals is looking for a Bilingual Customer Service Representative/ Order Management to join their Brampton team for a 6 month contract! Why you want the job:- Gain experience supporting a great team - Growth and development opportunities- Regular business hours Monday to Friday (9-5 or 10-6)- Positive company culture- Hands on management team- Work From Home (Until Further Notice)- Office Location Brampton - $49,000 competitive salary -6 Month contract with opportunity to be extension & go permanentWho you are:- Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- 1-3 years of experience in customer service call centre/ Order management background- B2B Custome Service Experience an asset- An ability to learn quickly and work independently with little supervision- Tech Savvy: JD Edwards experience an asset - Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment- Flexible and able to start immediately What you will be doing:-Accurately and efficiently process customer orders (B2B, Warehouse/Direct)-Acknowledge all customer complaints within 24 hours. Ensure that an appropriate resolution is initiated andcommunicated to the customer within 48 hours. Involve the appropriate personnel when needed. Updatesystem as required.-Qualify new customers using the established protocol. Alert regulatory to suspicious requests.-Communicate new service fees and relevant IMCD policies to customers-Ensure that customer profiles and up-to-date in system-Contact customers for specific information (i.e., forecasts, releases off blanket orders etc.)-Investigate inventory issues, delivery issues and pricing discrepancies and ensure timely resolution andcommunication-Work with A/R to resolve credit issues and assist with new customer credit requests-Retrieve data from internal systems as required to fulfill customer requirements (i.e., supply contracts,agreements, quotes, samples, purchase history etc.)-Generate and request required documents for international shipments (i.e., customs, FDA, Prior Notice).-Provide any documents requested by Customer -Prioritize, communicate and effectively execute all rush orders-Monitor future and back-order reports - sales order managementIf you are looking to get your foot in the door of one of with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Apply directly to navpreet.sandhu@randstad.ca by sending a copy of your resume and quoting "Bilingual Order Management" in the subject line to be considered for the opportunity. AdvantagesWhy you want the job:- Gain experience supporting a great team - Growth and development opportunities- Regular business hours Monday to Friday (9-5 or 10-6)- Positive company culture- Hands on management team- Work From Home (Until Further Notice)- Office Location Brampton-6 Month contract with opportunity to be extension & go permanentResponsibilitiesWhat you will be doing:-Accurately and efficiently process customer orders (B2B, Warehouse/Direct)-Acknowledge all customer complaints within 24 hours. Ensure that an appropriate resolution is initiated andcommunicated to the customer within 48 hours. Involve the appropriate personnel when needed. Updatesystem as required.-Qualify new customers using the established protocol. Alert regulatory to suspicious requests.-Communicate new service fees and relevant IMCD policies to customers-Ensure that customer profiles and up-to-date in system-Contact customers for specific information (i.e., forecasts, releases off blanket orders etc.)-Investigate inventory issues, delivery issues and pricing discrepancies and ensure timely resolution andcommunication-Work with A/R to resolve credit issues and assist with new customer credit requests-Retrieve data from internal systems as required to fulfill customer requirements (i.e., supply contracts,agreements, quotes, samples, purchase history etc.)-Generate and request required documents for international shipments (i.e., customs, FDA, Prior Notice).-Provide any documents requested by Customer -Prioritize, communicate and effectively execute all rush orders-Monitor future and back-order reports - sales order managementQualificationsWho you are:- Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- 1-4 years of experience in customer service call centre/ Order management background- B2B Custome Service Experience an asset- An ability to learn quickly and work independently with little supervision- Tech Savvy: JD Edwards experience an asset - Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment- Flexible and able to start immediately SummaryA global leader in the sales, marketing and distribution of specialty chemicals is looking for a Bilingual Customer Service Representative/ Order Management to join their Brampton team for a 6 month contract!
        A global leader in the sales, marketing and distribution of specialty chemicals is looking for a Bilingual Customer Service Representative/ Order Management to join their Brampton team for a 6 month contract! Why you want the job:- Gain experience supporting a great team - Growth and development opportunities- Regular business hours Monday to Friday (9-5 or 10-6)- Positive company culture- Hands on management team- Work From Home (Until Further Notice)- Office Location Brampton - $49,000 competitive salary -6 Month contract with opportunity to be extension & go permanentWho you are:- Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- 1-3 years of experience in customer service call centre/ Order management background- B2B Custome Service Experience an asset- An ability to learn quickly and work independently with little supervision- Tech Savvy: JD Edwards experience an asset - Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment- Flexible and able to start immediately What you will be doing:-Accurately and efficiently process customer orders (B2B, Warehouse/Direct)-Acknowledge all customer complaints within 24 hours. Ensure that an appropriate resolution is initiated andcommunicated to the customer within 48 hours. Involve the appropriate personnel when needed. Updatesystem as required.-Qualify new customers using the established protocol. Alert regulatory to suspicious requests.-Communicate new service fees and relevant IMCD policies to customers-Ensure that customer profiles and up-to-date in system-Contact customers for specific information (i.e., forecasts, releases off blanket orders etc.)-Investigate inventory issues, delivery issues and pricing discrepancies and ensure timely resolution andcommunication-Work with A/R to resolve credit issues and assist with new customer credit requests-Retrieve data from internal systems as required to fulfill customer requirements (i.e., supply contracts,agreements, quotes, samples, purchase history etc.)-Generate and request required documents for international shipments (i.e., customs, FDA, Prior Notice).-Provide any documents requested by Customer -Prioritize, communicate and effectively execute all rush orders-Monitor future and back-order reports - sales order managementIf you are looking to get your foot in the door of one of with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Apply directly to navpreet.sandhu@randstad.ca by sending a copy of your resume and quoting "Bilingual Order Management" in the subject line to be considered for the opportunity. AdvantagesWhy you want the job:- Gain experience supporting a great team - Growth and development opportunities- Regular business hours Monday to Friday (9-5 or 10-6)- Positive company culture- Hands on management team- Work From Home (Until Further Notice)- Office Location Brampton-6 Month contract with opportunity to be extension & go permanentResponsibilitiesWhat you will be doing:-Accurately and efficiently process customer orders (B2B, Warehouse/Direct)-Acknowledge all customer complaints within 24 hours. Ensure that an appropriate resolution is initiated andcommunicated to the customer within 48 hours. Involve the appropriate personnel when needed. Updatesystem as required.-Qualify new customers using the established protocol. Alert regulatory to suspicious requests.-Communicate new service fees and relevant IMCD policies to customers-Ensure that customer profiles and up-to-date in system-Contact customers for specific information (i.e., forecasts, releases off blanket orders etc.)-Investigate inventory issues, delivery issues and pricing discrepancies and ensure timely resolution andcommunication-Work with A/R to resolve credit issues and assist with new customer credit requests-Retrieve data from internal systems as required to fulfill customer requirements (i.e., supply contracts,agreements, quotes, samples, purchase history etc.)-Generate and request required documents for international shipments (i.e., customs, FDA, Prior Notice).-Provide any documents requested by Customer -Prioritize, communicate and effectively execute all rush orders-Monitor future and back-order reports - sales order managementQualificationsWho you are:- Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- 1-4 years of experience in customer service call centre/ Order management background- B2B Custome Service Experience an asset- An ability to learn quickly and work independently with little supervision- Tech Savvy: JD Edwards experience an asset - Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment- Flexible and able to start immediately SummaryA global leader in the sales, marketing and distribution of specialty chemicals is looking for a Bilingual Customer Service Representative/ Order Management to join their Brampton team for a 6 month contract!
        • Brampton, Ontario
        • Permanent
        A leader in Logistics and Shipping is looking to hire a Bilingual Inside Sales Representative to join their Team in Brampton immediately on a permanent basis. Reporting to the Manager Customer Service & Sales.Why you want the job:- Gain experience supporting a sales team for a leading Logistics company- Growth and development opportunities- Regular business hours Monday to Friday - Positive company culture- Hands on management team - Competitive pay $45,000 annually - Immediate start-Benefits start on first day-2 weeks Vacation-Yearly & Quarterly Bonus Opportunities-Work From Home (Until Further Notice)- Office Location BramptonWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- 1-3 years of experience in administration with a sales support background- An ability to learn quickly and work independently with little supervision - Strong proficiency in Microsoft Office especially Excel is a MUST- Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment - Flexible and able to start immediately -Salesforce Experience is an asset What you will be doing: -Improve processes for all ongoing services agreements-Qualify leads coming in-B2B Outbound calls for Business Development and development of pricing programs-Work closely with the sales team to assist with pricing and quotations -Business Retention- Building rapport with current and new clients-Create special reports and assist with special projects as requiredIf you are looking to get your foot in the door of one of Canada's leading parcel delivery companies with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Create a Randstad profile and apply to the posting online2. Apply directly to navpreet.sandhu@randstad.ca quoting "Bilingual Inside Sales Representative" in the subject line to be considered for the opportunity Nav SandhuAdvantagesWhy you want the job:- Gain experience supporting a sales team for a leading Logistics company- Growth and development opportunities- Regular business hours Monday to Friday - Positive company culture- Hands on management team - Competitive pay $45,000 annually - Immediate start-Benefits start on first day-2 weeks Vacation-Yearly & Quarterly Bonus Opportunities-Work From Home (Until Further Notice)- Office Location BramptonResponsibilitiesWhat you will be doing: -Improve processes for all ongoing services agreements-Qualify leads coming in-B2B Outbound calls for Business Development and development of pricing programs-Work closely with the sales team to assist with pricing and quotations -Business Retention- Building rapport with current and new clients-Create special reports and assist with special projects as requiredQualificationsWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- 1-3 years of experience in administration with a sales support background- An ability to learn quickly and work independently with little supervision - Strong proficiency in Microsoft Office especially Excel is a MUST- Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment - Flexible and able to start immediately -Salesforce Experience is an asset SummaryA leader in Logistics and Shipping is looking to hire a Bilingual Inside Sales Representative to join their Team in Brampton immediately on a permanent basis. Reporting to the Manager Customer Service & Sales.
        A leader in Logistics and Shipping is looking to hire a Bilingual Inside Sales Representative to join their Team in Brampton immediately on a permanent basis. Reporting to the Manager Customer Service & Sales.Why you want the job:- Gain experience supporting a sales team for a leading Logistics company- Growth and development opportunities- Regular business hours Monday to Friday - Positive company culture- Hands on management team - Competitive pay $45,000 annually - Immediate start-Benefits start on first day-2 weeks Vacation-Yearly & Quarterly Bonus Opportunities-Work From Home (Until Further Notice)- Office Location BramptonWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- 1-3 years of experience in administration with a sales support background- An ability to learn quickly and work independently with little supervision - Strong proficiency in Microsoft Office especially Excel is a MUST- Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment - Flexible and able to start immediately -Salesforce Experience is an asset What you will be doing: -Improve processes for all ongoing services agreements-Qualify leads coming in-B2B Outbound calls for Business Development and development of pricing programs-Work closely with the sales team to assist with pricing and quotations -Business Retention- Building rapport with current and new clients-Create special reports and assist with special projects as requiredIf you are looking to get your foot in the door of one of Canada's leading parcel delivery companies with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Create a Randstad profile and apply to the posting online2. Apply directly to navpreet.sandhu@randstad.ca quoting "Bilingual Inside Sales Representative" in the subject line to be considered for the opportunity Nav SandhuAdvantagesWhy you want the job:- Gain experience supporting a sales team for a leading Logistics company- Growth and development opportunities- Regular business hours Monday to Friday - Positive company culture- Hands on management team - Competitive pay $45,000 annually - Immediate start-Benefits start on first day-2 weeks Vacation-Yearly & Quarterly Bonus Opportunities-Work From Home (Until Further Notice)- Office Location BramptonResponsibilitiesWhat you will be doing: -Improve processes for all ongoing services agreements-Qualify leads coming in-B2B Outbound calls for Business Development and development of pricing programs-Work closely with the sales team to assist with pricing and quotations -Business Retention- Building rapport with current and new clients-Create special reports and assist with special projects as requiredQualificationsWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- 1-3 years of experience in administration with a sales support background- An ability to learn quickly and work independently with little supervision - Strong proficiency in Microsoft Office especially Excel is a MUST- Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment - Flexible and able to start immediately -Salesforce Experience is an asset SummaryA leader in Logistics and Shipping is looking to hire a Bilingual Inside Sales Representative to join their Team in Brampton immediately on a permanent basis. Reporting to the Manager Customer Service & Sales.