Thank you for subscribing to your personalised job alerts.

    45 jobs found in Woodbridge, Ontario

    filter2
    clear all
      • Vaughan, Ontario
      • Permanent
      Your challenge! Reporting to the Design Supervisor, the Industrial Designer’s mission is to take charge of layout, design and technical production activities aimed to achieve high quality design project. You are able to use your professional knowledge of graphic design equipment to optimize designs and target areas for improvement and innovation. Job Responsibilities Accountable To design solutions that meet the customer’s needs while taking into account the manufacturing reality, respecting deadlines and budget, to the customer’s / user’s satisfactionGather required information and communicate expected costs/timeline to completion for each project to Marketing and SalesResponsible Analyze and understand customer needsManage and document your activities and projects (new requests, matrices, specifications, samples, contract reviews, etc.)Provide technical support and optimize designsIdentify opportunities for improvement and propose solutionsVerify quotes from internal and external suppliers as neededFind innovative manufacturing processes, materials, and finishesCollaborate in the testing and prototyping of these materials and processes as requiredTechnical competencies  Deliver high quality projects within deadlinesStrong communication and collaborationCustomer satisfactionEnsure operational efficiency  Experience and Strengths DEC (college diploma) in Mechanical Engineering, Industrial Design Technology or equivalent2 to 5 years experience in Print or Packaging industriesStrong design skillsGood attention to detailAbility to work independentlyInnovative mindset and high level of creativityAbility to proactively address issues and problems by proposing solutionsSupport and advise business partners in analyzing their needs and finding solutionsAgility to handle projects based on their scope, budget and timelinesProficiency in technical design software Benefits of working at Cascades Great Benefits PackageRRSP programCompetitive Compensation packageswonderful company culturelots of career development opportunitiesPPE Allowance Profit Sharing #revealyourpotential #LifeAtCascadesCascades believes in the success of an inclusive organization that values diversity within its team. It will fairly consider all those qualified for this position. The use of the masculine in our communication refers to both women and men. About CascadesBeing part of Cascades means revealing the full potential of matter, people and ideas. We are a source of possibilities. Since 1964, we have been offering sustainable, innovative and value-creating solutions in terms of packaging, hygiene and recovery.Join 12,000 women and men working in a network of more that 90 business units located in North America and Europe.  
      Your challenge! Reporting to the Design Supervisor, the Industrial Designer’s mission is to take charge of layout, design and technical production activities aimed to achieve high quality design project. You are able to use your professional knowledge of graphic design equipment to optimize designs and target areas for improvement and innovation. Job Responsibilities Accountable To design solutions that meet the customer’s needs while taking into account the manufacturing reality, respecting deadlines and budget, to the customer’s / user’s satisfactionGather required information and communicate expected costs/timeline to completion for each project to Marketing and SalesResponsible Analyze and understand customer needsManage and document your activities and projects (new requests, matrices, specifications, samples, contract reviews, etc.)Provide technical support and optimize designsIdentify opportunities for improvement and propose solutionsVerify quotes from internal and external suppliers as neededFind innovative manufacturing processes, materials, and finishesCollaborate in the testing and prototyping of these materials and processes as requiredTechnical competencies  Deliver high quality projects within deadlinesStrong communication and collaborationCustomer satisfactionEnsure operational efficiency  Experience and Strengths DEC (college diploma) in Mechanical Engineering, Industrial Design Technology or equivalent2 to 5 years experience in Print or Packaging industriesStrong design skillsGood attention to detailAbility to work independentlyInnovative mindset and high level of creativityAbility to proactively address issues and problems by proposing solutionsSupport and advise business partners in analyzing their needs and finding solutionsAgility to handle projects based on their scope, budget and timelinesProficiency in technical design software Benefits of working at Cascades Great Benefits PackageRRSP programCompetitive Compensation packageswonderful company culturelots of career development opportunitiesPPE Allowance Profit Sharing #revealyourpotential #LifeAtCascadesCascades believes in the success of an inclusive organization that values diversity within its team. It will fairly consider all those qualified for this position. The use of the masculine in our communication refers to both women and men. About CascadesBeing part of Cascades means revealing the full potential of matter, people and ideas. We are a source of possibilities. Since 1964, we have been offering sustainable, innovative and value-creating solutions in terms of packaging, hygiene and recovery.Join 12,000 women and men working in a network of more that 90 business units located in North America and Europe.  
      • Vaughan, Ontario
      • Permanent
      Your Challenge! Reporting to the Design Supervisor, the Designer’s mission is to take charge of layout, design and technical production activities aimed to achieve high quality design project. You can design product packaging to ensure product integrity and appeal under varying shipping and display conditions.Job ResponsibilitiesAccountable To design solutions that meet the customer’s needs while taking into account the manufacturing reality, respecting deadlines and budget, to the customer’s / user’s satisfactionGather required information and communicate expected costs/timeline to completion for each project to Marketing and SalesWorking directly with vendors and customers as required for display projects for storesDesign and shape Structural Display concepts using Artios CADModify and create Specification Packages using Artios CAD Responsible Analyze and understand customer needsManage and document your activities and projects (new requests, matrices, specifications, samples, contract reviews, etc.)Provide technical support and optimize designsIdentify opportunities for improvement and propose solutionsVerify quotes from internal and external suppliers as neededFind innovative manufacturing processes, materials, and finishesCollaborate in the testing and prototyping of these materials and processes as requiredTechnical competenciesDeliver high quality projects within deadlinesStrong communication and collaborationCustomer satisfactionEnsure operational efficiency Core competencies defined for this jobPlanning and organizingAdvisory roleClient-focusInitiativeRigourAction-based focusExperience and StrengthsDEC (college diploma) in Packgaging, Industrial Design Technology or equivalent2 to 5 years experience in Packaging industriesStrong design skillsGood attention to detailAbility to work independentlyInnovative mindset and high level of creativityAbility to proactively address issues and problems by proposing solutionsSupport and advise business partners in analyzing their needs and finding solutionsAgility to handle projects based on their scope, budget and timelinesProficiency in technical design software Benefits of working at CascadesGreat Benefits PackageRRSP programCompetitive Compensation packageswonderful company culturelots of career development opportunitiesPPE Allowance Profit Sharing #revealyourpotential #LifeAtCascadesCascades believes in the success of an inclusive organization that values diversity within its team. It will fairly consider all those qualified for this position. The use of the masculine in our communication refers to both women and men. About CascadesBeing part of Cascades means revealing the full potential of matter, people and ideas. We are a source of possibilities. Since 1964, we have been offering sustainable, innovative and value-creating solutions in terms of packaging, hygiene and recovery.Join 12,000 women and men working in a network of more that 90 business units located in North America and Europe. 
      Your Challenge! Reporting to the Design Supervisor, the Designer’s mission is to take charge of layout, design and technical production activities aimed to achieve high quality design project. You can design product packaging to ensure product integrity and appeal under varying shipping and display conditions.Job ResponsibilitiesAccountable To design solutions that meet the customer’s needs while taking into account the manufacturing reality, respecting deadlines and budget, to the customer’s / user’s satisfactionGather required information and communicate expected costs/timeline to completion for each project to Marketing and SalesWorking directly with vendors and customers as required for display projects for storesDesign and shape Structural Display concepts using Artios CADModify and create Specification Packages using Artios CAD Responsible Analyze and understand customer needsManage and document your activities and projects (new requests, matrices, specifications, samples, contract reviews, etc.)Provide technical support and optimize designsIdentify opportunities for improvement and propose solutionsVerify quotes from internal and external suppliers as neededFind innovative manufacturing processes, materials, and finishesCollaborate in the testing and prototyping of these materials and processes as requiredTechnical competenciesDeliver high quality projects within deadlinesStrong communication and collaborationCustomer satisfactionEnsure operational efficiency Core competencies defined for this jobPlanning and organizingAdvisory roleClient-focusInitiativeRigourAction-based focusExperience and StrengthsDEC (college diploma) in Packgaging, Industrial Design Technology or equivalent2 to 5 years experience in Packaging industriesStrong design skillsGood attention to detailAbility to work independentlyInnovative mindset and high level of creativityAbility to proactively address issues and problems by proposing solutionsSupport and advise business partners in analyzing their needs and finding solutionsAgility to handle projects based on their scope, budget and timelinesProficiency in technical design software Benefits of working at CascadesGreat Benefits PackageRRSP programCompetitive Compensation packageswonderful company culturelots of career development opportunitiesPPE Allowance Profit Sharing #revealyourpotential #LifeAtCascadesCascades believes in the success of an inclusive organization that values diversity within its team. It will fairly consider all those qualified for this position. The use of the masculine in our communication refers to both women and men. About CascadesBeing part of Cascades means revealing the full potential of matter, people and ideas. We are a source of possibilities. Since 1964, we have been offering sustainable, innovative and value-creating solutions in terms of packaging, hygiene and recovery.Join 12,000 women and men working in a network of more that 90 business units located in North America and Europe. 
      • Etobicoke, Ontario
      • Permanent
      Are you looking for a new job that will let you exercise your customer service muscles? Do you enjoy talking to many different people each day and helping them out? Are you good at handling multiple priorities at the same time and still find yourself able to achieve great results? Would you consider yourself an expert at dealing with people and understanding their problems or concerns? If so, we’d love to speak to you!We are looking for a Bilingual Customer Service Representatives to work from Office for a well established company! You’ll be responsible for providing world class customer service to callers over the phone! Taking inbound calls, you’ll get to work as part of a team that will support your professional development. This Etobicoke company is a great space to work and we know you’ll love it here!Some quick details!MUST be available to work between 7am and 11pm Monday-SundayYou need to be fluent in English and if you know French, an added advantageThis is a Work From Office position!Advantages-Permanent Position- no short term contracts-Competitive pay rate-No Overnight shifts-Large lunch room and great team environment- Easy access by public transit-Work From Home available after 3 months, if you meet all requirements.Responsibilities Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and Tier 1 online support.  In conjunction with on-screen customer information, identify customer needs through customer contact while simultaneously reading/updating customer information on the system. Analyze information presented by the customer and action next steps accordingly based on the nature of the inquiry.  Adhere to established escalation procedures when mitigating complaints/escalations on the first contact.  Adhere to the Millennium1 Solutions Business Conduct Guidelines and Sensitive Consumer Information Standard, while maintaining requirements in relation to PCI compliance standards.  Achieve quality service by accurately assessing and responding to customer needs, using sound judgment and flexibility when recommending appropriate options/solutions.  Fulfill customer brand expectations in a manner that complies with policies, practices and procedures. End each call by completing all required activity in order to fulfill customer requests and document everything.Qualifications Excellent communication skills, both verbal and written.  Fluent in English and French Demonstrated analytical and problem-solving skills. Demonstrated ability to work within time constraints.  Working knowledge of PCs and strong keyboarding skills (min 25 wpm)Positive attitude and demonstrated ability to perform in a team-based environment.  Professional and pleasant telephone manner.  Must have flexibility and willingness to work rotational shifts, including evenings and weekends. Experience working in a call center environment specifically in a customer service role. Previous Financial Services experience would be considered an assetSummaryIf Interested, apply to the position directly or contact melissa.wilson@randstad.ca through an email .Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new job that will let you exercise your customer service muscles? Do you enjoy talking to many different people each day and helping them out? Are you good at handling multiple priorities at the same time and still find yourself able to achieve great results? Would you consider yourself an expert at dealing with people and understanding their problems or concerns? If so, we’d love to speak to you!We are looking for a Bilingual Customer Service Representatives to work from Office for a well established company! You’ll be responsible for providing world class customer service to callers over the phone! Taking inbound calls, you’ll get to work as part of a team that will support your professional development. This Etobicoke company is a great space to work and we know you’ll love it here!Some quick details!MUST be available to work between 7am and 11pm Monday-SundayYou need to be fluent in English and if you know French, an added advantageThis is a Work From Office position!Advantages-Permanent Position- no short term contracts-Competitive pay rate-No Overnight shifts-Large lunch room and great team environment- Easy access by public transit-Work From Home available after 3 months, if you meet all requirements.Responsibilities Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and Tier 1 online support.  In conjunction with on-screen customer information, identify customer needs through customer contact while simultaneously reading/updating customer information on the system. Analyze information presented by the customer and action next steps accordingly based on the nature of the inquiry.  Adhere to established escalation procedures when mitigating complaints/escalations on the first contact.  Adhere to the Millennium1 Solutions Business Conduct Guidelines and Sensitive Consumer Information Standard, while maintaining requirements in relation to PCI compliance standards.  Achieve quality service by accurately assessing and responding to customer needs, using sound judgment and flexibility when recommending appropriate options/solutions.  Fulfill customer brand expectations in a manner that complies with policies, practices and procedures. End each call by completing all required activity in order to fulfill customer requests and document everything.Qualifications Excellent communication skills, both verbal and written.  Fluent in English and French Demonstrated analytical and problem-solving skills. Demonstrated ability to work within time constraints.  Working knowledge of PCs and strong keyboarding skills (min 25 wpm)Positive attitude and demonstrated ability to perform in a team-based environment.  Professional and pleasant telephone manner.  Must have flexibility and willingness to work rotational shifts, including evenings and weekends. Experience working in a call center environment specifically in a customer service role. Previous Financial Services experience would be considered an assetSummaryIf Interested, apply to the position directly or contact melissa.wilson@randstad.ca through an email .Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Etobicoke, Ontario
      • Permanent
      CASCADESFounded in 1964, Cascades produces, converts and markets packaging and tissue products that are composed mainly of recycled fibers. The Company employs 11,000 employees, who work in more than 90 production units located in North America and Europe. With its management philosophy, half a century of experience in recycling, and continuous efforts in research and development as driving forces, Cascades continues to deliver the innovative products  that customers have come to rely on. CASCADES CONTAINERBOARD PACKAGINGThe Containerboard Packaging Group, a division of Cascades, is the largest containerboard producer in Canada, and is also a top converter of corrugated products in the country. The Group manufactures a wide range of products made from recycled fibres for its North American customers in the food, beverage and consumer products sectors, among many others. The Division, which employs close to 3,400 people, owns six containerboard mills and nineteen corrugated products plants in Canada and the United States.Your Challenge!Reporting to the Sales Manager at our Etobicoke location, the Inside Sales Representative’s mission is to deliver Cascades’ value proposition to customers, and hit revenue/margin goals by focusing on: new customer acquisition and stability through lead qualification; inbound lead follow-up and outbound cold calling and emails; existing customer account management through understanding customer needs; connecting with customers remotely to maintain strong relationships and pitch value-creating ideas; and developing and executing account plans to deliver growth and margin. Thus, this role create price quotes, negotiate with customers, respond to customer technical questions, understand market competitive dynamics and Cascades’ ability to differentiate, and work closely with Marketing, Customer Service, Design, and Finance teams.Individual responsibilities Accountable Maintain and grow revenues for their accounts Support contract creation and negotiation for their accounts Grow the customer portfolio Responsible Achieve sales revenues and objectives Qualify the leads aligned to our strategy and business rules Maintain excellent client relationships and ensuring customer satisfaction with the use of digital tools Develop and manage account plans for smaller regional accounts according to established guidelines (revenue targets) Provide detailed and accurate sales forecasting to team Facilitating integration and ensuring coherent customer approach among Cascades SBUs Building and developing key relationships at all levels of the account's organization (Procurement, Category Management, Pricing, Technical, Accounting, Quality Control) Use and update the CRM Manage mostly C and D customers Experiences and strengths Self-driven person with the ability to communicate effectively Deep understanding of Cascades products and services offerings in your area Ability to research accounts and identify key players with digital tools Customer focus with the ability to identify customers' needs, issues, interests Ability to analyze competitive activities and potential for new products and services Ability to adapt quickly and high level of flexibility to be able to cover accounts from various markets Ability to work with various levels of management, including the executive level. Core competencies defined for this jobPlanning and organizingClient-focusPerseveranceInitiativeActive listeningAutonomyCascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner.Use of the masculine in our communications refers equally to both men and women. 
      CASCADESFounded in 1964, Cascades produces, converts and markets packaging and tissue products that are composed mainly of recycled fibers. The Company employs 11,000 employees, who work in more than 90 production units located in North America and Europe. With its management philosophy, half a century of experience in recycling, and continuous efforts in research and development as driving forces, Cascades continues to deliver the innovative products  that customers have come to rely on. CASCADES CONTAINERBOARD PACKAGINGThe Containerboard Packaging Group, a division of Cascades, is the largest containerboard producer in Canada, and is also a top converter of corrugated products in the country. The Group manufactures a wide range of products made from recycled fibres for its North American customers in the food, beverage and consumer products sectors, among many others. The Division, which employs close to 3,400 people, owns six containerboard mills and nineteen corrugated products plants in Canada and the United States.Your Challenge!Reporting to the Sales Manager at our Etobicoke location, the Inside Sales Representative’s mission is to deliver Cascades’ value proposition to customers, and hit revenue/margin goals by focusing on: new customer acquisition and stability through lead qualification; inbound lead follow-up and outbound cold calling and emails; existing customer account management through understanding customer needs; connecting with customers remotely to maintain strong relationships and pitch value-creating ideas; and developing and executing account plans to deliver growth and margin. Thus, this role create price quotes, negotiate with customers, respond to customer technical questions, understand market competitive dynamics and Cascades’ ability to differentiate, and work closely with Marketing, Customer Service, Design, and Finance teams.Individual responsibilities Accountable Maintain and grow revenues for their accounts Support contract creation and negotiation for their accounts Grow the customer portfolio Responsible Achieve sales revenues and objectives Qualify the leads aligned to our strategy and business rules Maintain excellent client relationships and ensuring customer satisfaction with the use of digital tools Develop and manage account plans for smaller regional accounts according to established guidelines (revenue targets) Provide detailed and accurate sales forecasting to team Facilitating integration and ensuring coherent customer approach among Cascades SBUs Building and developing key relationships at all levels of the account's organization (Procurement, Category Management, Pricing, Technical, Accounting, Quality Control) Use and update the CRM Manage mostly C and D customers Experiences and strengths Self-driven person with the ability to communicate effectively Deep understanding of Cascades products and services offerings in your area Ability to research accounts and identify key players with digital tools Customer focus with the ability to identify customers' needs, issues, interests Ability to analyze competitive activities and potential for new products and services Ability to adapt quickly and high level of flexibility to be able to cover accounts from various markets Ability to work with various levels of management, including the executive level. Core competencies defined for this jobPlanning and organizingClient-focusPerseveranceInitiativeActive listeningAutonomyCascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner.Use of the masculine in our communications refers equally to both men and women. 
      • Etobicoke, Ontario
      • Permanent
      • $17.00 - $22.00 per hour
      Do you have a passion for customer service? Are you a team player? Are you passionate about problem solving? Are you looking to start a career? Then we have the job for YOU!Randstad is looking for Customer Service Representatives to work for an optical company in the Etobicoke area. This is a permanent, full time opportunity. to find out more, read below.Type: Permanent Hours of operation: Monday - Friday 8:30am - 5:00 pm (No evenings or weekends!)Pay: $17-$22/hour based on experience Location: Etobicoke (Evans & Kipling)Work in OfficeBenefits after 3 months Vacation & Sick days Advantages- Permanent opportunity - Full time, regular business hours - Competitive Pay!- Etobicoke location (TTC and Highway accessible0- Work from home for the time being- Benefits after 3 months - 2 weeks vacation + Sick days - RSP Sharing program- Discount on eyewear Responsibilities- Take inbound calls from customers - Answer any questions and provide information to customers on products - Outbound calls to customers to inform them of any changes to their orders - Contact vendors with orders - Suggest other products to customers aligned with their usual orders- Work alongside the sales team to provide top-notch service to customers - Update customers files after every interactionQualifications- 1-2 years of customer service experience in an office setting - Analytical and tech-savvy - Problem solving and quick thinker- Team player but also able to work alone- Customer-focused - Positive attitudeSummaryIf you are interested and would like to learn more, apply now!1) Apply online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Customer Service Representative - Etobicoke"Looking forward to hearing from youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you have a passion for customer service? Are you a team player? Are you passionate about problem solving? Are you looking to start a career? Then we have the job for YOU!Randstad is looking for Customer Service Representatives to work for an optical company in the Etobicoke area. This is a permanent, full time opportunity. to find out more, read below.Type: Permanent Hours of operation: Monday - Friday 8:30am - 5:00 pm (No evenings or weekends!)Pay: $17-$22/hour based on experience Location: Etobicoke (Evans & Kipling)Work in OfficeBenefits after 3 months Vacation & Sick days Advantages- Permanent opportunity - Full time, regular business hours - Competitive Pay!- Etobicoke location (TTC and Highway accessible0- Work from home for the time being- Benefits after 3 months - 2 weeks vacation + Sick days - RSP Sharing program- Discount on eyewear Responsibilities- Take inbound calls from customers - Answer any questions and provide information to customers on products - Outbound calls to customers to inform them of any changes to their orders - Contact vendors with orders - Suggest other products to customers aligned with their usual orders- Work alongside the sales team to provide top-notch service to customers - Update customers files after every interactionQualifications- 1-2 years of customer service experience in an office setting - Analytical and tech-savvy - Problem solving and quick thinker- Team player but also able to work alone- Customer-focused - Positive attitudeSummaryIf you are interested and would like to learn more, apply now!1) Apply online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Customer Service Representative - Etobicoke"Looking forward to hearing from youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Etobicoke, Ontario
      • Permanent
      Are you a Customer Service Representative looking for your next opportunity in the booming insurance industry? A well known insurance company in Etobicoke is looking for superstar Customer Service Representatives to join their growing team on a permanent basis. Reporting to the Team Lead, the successful candidates will seize the opportunity to sell and promote various insurance products by phone. AdvantagesPermanent opportunity Competitive compensation package including benefitsSalary for English CSR $40, 762Salary for Bilingual (French & English) $43, 820Work for a well known company in a booming industry Regular business hours Monday to Friday 8 am to 6 pmWork from home opportunityEquipment provided ResponsibilitiesPromote insurance products by phone (inbound and outbound calls)Approximately 30-50 calls/shiftHandle all customer requests and escalate to supervisors when necessary Input data to update database Submit to supervisors all comments, recommendations, and any possibility of improvement to increase customer satisfactionGive advice to customers in an empathetic manner and give accurate information in an effective and courteous wayQualificationsPost secondary educationStrong communication in EnglishFrench communication (written and verbal) considered a strong assetProficient in Microsoft OfficeComfortable with sales and negotiationMust have previous customer service experience preferably in a call centre settingQuick learner who shows empathy on every call Must be autonomous and comfortable working independently Proven ability to handle stress and work well in a fast-paced environment A collaborative team playerSummaryIf you have at least one year of customer service experience please send your resume to navpreet.sandhu@randstad.ca to be considered. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a Customer Service Representative looking for your next opportunity in the booming insurance industry? A well known insurance company in Etobicoke is looking for superstar Customer Service Representatives to join their growing team on a permanent basis. Reporting to the Team Lead, the successful candidates will seize the opportunity to sell and promote various insurance products by phone. AdvantagesPermanent opportunity Competitive compensation package including benefitsSalary for English CSR $40, 762Salary for Bilingual (French & English) $43, 820Work for a well known company in a booming industry Regular business hours Monday to Friday 8 am to 6 pmWork from home opportunityEquipment provided ResponsibilitiesPromote insurance products by phone (inbound and outbound calls)Approximately 30-50 calls/shiftHandle all customer requests and escalate to supervisors when necessary Input data to update database Submit to supervisors all comments, recommendations, and any possibility of improvement to increase customer satisfactionGive advice to customers in an empathetic manner and give accurate information in an effective and courteous wayQualificationsPost secondary educationStrong communication in EnglishFrench communication (written and verbal) considered a strong assetProficient in Microsoft OfficeComfortable with sales and negotiationMust have previous customer service experience preferably in a call centre settingQuick learner who shows empathy on every call Must be autonomous and comfortable working independently Proven ability to handle stress and work well in a fast-paced environment A collaborative team playerSummaryIf you have at least one year of customer service experience please send your resume to navpreet.sandhu@randstad.ca to be considered. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Etobicoke, Ontario
      • Permanent
      Randstad is Hiring Bilingual Customer Service Representative in Etobicoke!Do you want to pursue a career in call center? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of October 27th, 2021 What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from office (Etobicoke)-WFH Available after 3 months if requirements are metWhen?- Training starts October 27th, 2021 Hours of Operation:Monday - Sunday7 AM - 11 PM (rotational shifts)Pay rate:$17.50/hourAdvantages- One of the fastest growing call centres in Canada- Chance to work in financial industry- Opportunity to gain call center experience and customer service experience- Great work culture & work/life balance- Career progression opportunities!Responsibilities-Deliver first class service by accurately assessing and responding to customer needs, and recommending appropriate solutions-Fulfill customer requests, respond to inquiries/complaints -Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to prerna.gupta@randstad.ca with subject line "Bilingual - Etobicoke"SummaryAs a Customer Service Representative you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Bilingual Customer Service (English and French)$17.50 per hour October 27th, 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Customer Service Representative in Etobicoke!Do you want to pursue a career in call center? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of October 27th, 2021 What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from office (Etobicoke)-WFH Available after 3 months if requirements are metWhen?- Training starts October 27th, 2021 Hours of Operation:Monday - Sunday7 AM - 11 PM (rotational shifts)Pay rate:$17.50/hourAdvantages- One of the fastest growing call centres in Canada- Chance to work in financial industry- Opportunity to gain call center experience and customer service experience- Great work culture & work/life balance- Career progression opportunities!Responsibilities-Deliver first class service by accurately assessing and responding to customer needs, and recommending appropriate solutions-Fulfill customer requests, respond to inquiries/complaints -Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to prerna.gupta@randstad.ca with subject line "Bilingual - Etobicoke"SummaryAs a Customer Service Representative you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!Bilingual Customer Service (English and French)$17.50 per hour October 27th, 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Etobicoke, Ontario
      • Contract
      • $19.15 per hour
      Do you enjoy being busy? Do you have experience working in a high volume call center? Are you BILINGUAL (FRENCH) and looking for a new challenge in an exciting and fast-paced industry? If you answered YES to all of the above you will want to keep reading!A leader in Logistics and Shipping is looking to hire a Bilingual Call Center Representative to join the team Etobicoke team immediately on an ongoing contract. Reporting to the Customer Service Manager, you will be the first point of contact for businesses and consumers looking to track and trace their shipments. The successful candidate will be skilled at multitasking and genuinely enjoy helping people. Why you want the job:- Gain call center experience working for a leader in the Logistics industry - Strong possibility for permanent employment- Growth opportunities- Monday to Friday 1:00 pm to 9:00 pm- Positive company culture- Hands on management team - Competitive pay $19.15 hourly- Immediate startWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- Previous experience working in a high volume call center- A personable team player with the ability to learn quickly - Proven ability to handle high volume calls with ease and a sense of calmness - Helpful by nature with the ability to problem solve - Flexible and able to start immediately What you will be doing: - Responding to inbound calls, emails, and live chat- Tracking and tracing packages- Dealing with invoicing issues- Escalating issues to management when necessary If you are looking to get your foot in the door of one of Canada's leading parcel delivery companies with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Create a Randstad profile and apply to the posting online2. Apply directly to sara.guignion@randstad.ca to be considered for the opportunity Sara,Navpreet,NavpreetAdvantagesWhy you want the job:- Gain call center experience working for a leader in the Logistics industry - Strong possibility for permanent employment- Growth opportunities- Monday to Friday 1:00 pm to 9:00 pm- Positive company culture- Hands on management team - Competitive pay $19.15 hourly- Immediate startResponsibilitiesWhat you will be doing: - Responding to inbound calls, emails, and live chat- Tracking and tracing packages- Dealing with invoicing issues- Escalating issues to management when necessary QualificationsWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- Previous experience working in a high volume call center- A personable team player with the ability to learn quickly - Proven ability to handle high volume calls with ease and a sense of calmness - Helpful by nature with the ability to problem solve - Flexible and able to start immediately SummaryDo you enjoy being busy? Do you have experience working in a high volume call center? Are you BILINGUAL and looking for a new challenge in an exciting and fast-paced industry? If you answered YES to all of the above you will want to keep reading!A leader in Logistics and Shipping is looking to hire a Bilingual Call Center Representative to join the team Etobicoke team immediately on an ongoing contract. Reporting to the Customer Service Manager, you will be the first point of contact for businesses and consumers looking to track and trace their shipments. The successful candidate will be skilled at multitasking and genuinely enjoy helping people. Why you want the job:- Gain call center experience working for a leader in the Logistics industry - Strong possibility for permanent employment- Growth opportunities- Monday to Friday 1:00 pm to 9:00 pm- Positive company culture- Hands on management team - Competitive pay $19.15 hourly- Immediate startWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- Previous experience working in a high volume call center- A personable team player with the ability to learn quickly - Proven ability to handle high volume calls with ease and a sense of calmness - Helpful by nature with the ability to problem solve - Flexible and able to start immediately What you will be doing: - Responding to inbound calls, emails, and live chat- Tracking and tracing packages- Dealing with invoicing issues- Escalating issues to management when necessary If you are looking to get your foot in the door of one of Canada's leading parcel delivery companies with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Create a Randstad profile and apply to the posting online2. Apply directly to sara.guignion@randstad.ca to be considered for the opportunity Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you enjoy being busy? Do you have experience working in a high volume call center? Are you BILINGUAL (FRENCH) and looking for a new challenge in an exciting and fast-paced industry? If you answered YES to all of the above you will want to keep reading!A leader in Logistics and Shipping is looking to hire a Bilingual Call Center Representative to join the team Etobicoke team immediately on an ongoing contract. Reporting to the Customer Service Manager, you will be the first point of contact for businesses and consumers looking to track and trace their shipments. The successful candidate will be skilled at multitasking and genuinely enjoy helping people. Why you want the job:- Gain call center experience working for a leader in the Logistics industry - Strong possibility for permanent employment- Growth opportunities- Monday to Friday 1:00 pm to 9:00 pm- Positive company culture- Hands on management team - Competitive pay $19.15 hourly- Immediate startWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- Previous experience working in a high volume call center- A personable team player with the ability to learn quickly - Proven ability to handle high volume calls with ease and a sense of calmness - Helpful by nature with the ability to problem solve - Flexible and able to start immediately What you will be doing: - Responding to inbound calls, emails, and live chat- Tracking and tracing packages- Dealing with invoicing issues- Escalating issues to management when necessary If you are looking to get your foot in the door of one of Canada's leading parcel delivery companies with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Create a Randstad profile and apply to the posting online2. Apply directly to sara.guignion@randstad.ca to be considered for the opportunity Sara,Navpreet,NavpreetAdvantagesWhy you want the job:- Gain call center experience working for a leader in the Logistics industry - Strong possibility for permanent employment- Growth opportunities- Monday to Friday 1:00 pm to 9:00 pm- Positive company culture- Hands on management team - Competitive pay $19.15 hourly- Immediate startResponsibilitiesWhat you will be doing: - Responding to inbound calls, emails, and live chat- Tracking and tracing packages- Dealing with invoicing issues- Escalating issues to management when necessary QualificationsWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- Previous experience working in a high volume call center- A personable team player with the ability to learn quickly - Proven ability to handle high volume calls with ease and a sense of calmness - Helpful by nature with the ability to problem solve - Flexible and able to start immediately SummaryDo you enjoy being busy? Do you have experience working in a high volume call center? Are you BILINGUAL and looking for a new challenge in an exciting and fast-paced industry? If you answered YES to all of the above you will want to keep reading!A leader in Logistics and Shipping is looking to hire a Bilingual Call Center Representative to join the team Etobicoke team immediately on an ongoing contract. Reporting to the Customer Service Manager, you will be the first point of contact for businesses and consumers looking to track and trace their shipments. The successful candidate will be skilled at multitasking and genuinely enjoy helping people. Why you want the job:- Gain call center experience working for a leader in the Logistics industry - Strong possibility for permanent employment- Growth opportunities- Monday to Friday 1:00 pm to 9:00 pm- Positive company culture- Hands on management team - Competitive pay $19.15 hourly- Immediate startWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- Previous experience working in a high volume call center- A personable team player with the ability to learn quickly - Proven ability to handle high volume calls with ease and a sense of calmness - Helpful by nature with the ability to problem solve - Flexible and able to start immediately What you will be doing: - Responding to inbound calls, emails, and live chat- Tracking and tracing packages- Dealing with invoicing issues- Escalating issues to management when necessary If you are looking to get your foot in the door of one of Canada's leading parcel delivery companies with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Create a Randstad profile and apply to the posting online2. Apply directly to sara.guignion@randstad.ca to be considered for the opportunity Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Etobicoke, Ontario
      • Permanent
      Are you looking for a new job that will let you exercise your customer service muscles? Do you enjoy talking to many different people each day and helping them out? Are you good at handling multiple priorities at the same time and still find yourself able to achieve great results? Would you consider yourself an expert at dealing with people and understanding their problems or concerns? If so, we’d love to speak to you!We are looking for a Bilingual Customer Service Representatives to work from Office for a well established company! You’ll be responsible for providing world class customer service to callers over the phone! Taking inbound calls, you’ll get to work as part of a team that will support your professional development. This Etobicoke company is a great space to work and we know you’ll love it here!Some quick details!MUST be available to work between 7am and 11pm Monday-SundayYou need to be fluent in English and if you know French, an added advantageThis is a Work From Office position!Advantages-Permanent Position- no short term contracts-Competitive pay rate-No Overnight shifts-Large lunch room and great team environment- Easy access by public transit-Work From Home available after 3 months, if you meet all requirements.Responsibilities Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and Tier 1 online support.  In conjunction with on-screen customer information, identify customer needs through customer contact while simultaneously reading/updating customer information on the system. Analyze information presented by the customer and action next steps accordingly based on the nature of the inquiry.  Adhere to established escalation procedures when mitigating complaints/escalations on the first contact.  Adhere to the Millennium1 Solutions Business Conduct Guidelines and Sensitive Consumer Information Standard, while maintaining requirements in relation to PCI compliance standards.  Achieve quality service by accurately assessing and responding to customer needs, using sound judgment and flexibility when recommending appropriate options/solutions.  Fulfill customer brand expectations in a manner that complies with policies, practices and procedures. End each call by completing all required activity in order to fulfill customer requests and document everything.Qualifications Excellent communication skills, both verbal and written.  Fluent in English and French Demonstrated analytical and problem-solving skills. Demonstrated ability to work within time constraints.  Working knowledge of PCs and strong keyboarding skills (min 25 wpm)Positive attitude and demonstrated ability to perform in a team-based environment.  Professional and pleasant telephone manner.  Must have flexibility and willingness to work rotational shifts, including evenings and weekends. Experience working in a call center environment specifically in a customer service role. Previous Financial Services experience would be considered an assetSummaryIf Interested, apply to the position directly or contact melissa.wilson@randstad.ca through an email .Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new job that will let you exercise your customer service muscles? Do you enjoy talking to many different people each day and helping them out? Are you good at handling multiple priorities at the same time and still find yourself able to achieve great results? Would you consider yourself an expert at dealing with people and understanding their problems or concerns? If so, we’d love to speak to you!We are looking for a Bilingual Customer Service Representatives to work from Office for a well established company! You’ll be responsible for providing world class customer service to callers over the phone! Taking inbound calls, you’ll get to work as part of a team that will support your professional development. This Etobicoke company is a great space to work and we know you’ll love it here!Some quick details!MUST be available to work between 7am and 11pm Monday-SundayYou need to be fluent in English and if you know French, an added advantageThis is a Work From Office position!Advantages-Permanent Position- no short term contracts-Competitive pay rate-No Overnight shifts-Large lunch room and great team environment- Easy access by public transit-Work From Home available after 3 months, if you meet all requirements.Responsibilities Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and Tier 1 online support.  In conjunction with on-screen customer information, identify customer needs through customer contact while simultaneously reading/updating customer information on the system. Analyze information presented by the customer and action next steps accordingly based on the nature of the inquiry.  Adhere to established escalation procedures when mitigating complaints/escalations on the first contact.  Adhere to the Millennium1 Solutions Business Conduct Guidelines and Sensitive Consumer Information Standard, while maintaining requirements in relation to PCI compliance standards.  Achieve quality service by accurately assessing and responding to customer needs, using sound judgment and flexibility when recommending appropriate options/solutions.  Fulfill customer brand expectations in a manner that complies with policies, practices and procedures. End each call by completing all required activity in order to fulfill customer requests and document everything.Qualifications Excellent communication skills, both verbal and written.  Fluent in English and French Demonstrated analytical and problem-solving skills. Demonstrated ability to work within time constraints.  Working knowledge of PCs and strong keyboarding skills (min 25 wpm)Positive attitude and demonstrated ability to perform in a team-based environment.  Professional and pleasant telephone manner.  Must have flexibility and willingness to work rotational shifts, including evenings and weekends. Experience working in a call center environment specifically in a customer service role. Previous Financial Services experience would be considered an assetSummaryIf Interested, apply to the position directly or contact melissa.wilson@randstad.ca through an email .Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Etobicoke, Ontario
      • Permanent
      Randstad is Hiring Bilingual Customer Service Representatvie for a company in the Financial industry in Etobicoke Area!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of August 9th 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from office (Etobicoke Area)When?- Training starts August 9th 2021Hours of Operation:Monday - Sunday8 AM - 11 PM (rotational shifts)Pay rate:$17.5/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support.-Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to yasameen.aljanabi@randstad.ca with subject line "Bilingual - Etobicoke"SummaryBilingual Customer Service (English and French)$17.5 per hourAugust 9th 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Customer Service Representatvie for a company in the Financial industry in Etobicoke Area!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of August 9th 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from office (Etobicoke Area)When?- Training starts August 9th 2021Hours of Operation:Monday - Sunday8 AM - 11 PM (rotational shifts)Pay rate:$17.5/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support.-Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to yasameen.aljanabi@randstad.ca with subject line "Bilingual - Etobicoke"SummaryBilingual Customer Service (English and French)$17.5 per hourAugust 9th 2021Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Etobicoke, Ontario
      • Permanent
      A well known administrator of group Benefits in Canada is looking to add Bilingual Customer Service Representatives to their Toronto team. (MUST BE FLUENT IN FRENCH & ENGLISH BOTH)Are you someone who is Independent and Driven? Do you have a positive attitude and handle stress well? Are you tech-savvy and a quick learner with attention to detail? Do you want to work from home?If you answered yes to these questions, the Bilingual Customer Service Representative (French & English) position may be a great fit for you!This is a work from home opportunity with availability to go into the Etobicoke or Barrie office if necessary.This is a permanent position. Why do you want this job?- Work From home- Set shifts are from Monday-Friday between 7am - 9pm- Training is Monday to Friday 9:00 am to 5:00 pm for 2 weeks- Starting salary is $40,000 - $45,000 based on experience- Work for an insurance industry leader who is continuously growing and expanding- Amazing company with mental health as a priorityWhat will you be doing?- Working in a fast-paced environment that can be stressful at times- Answering a high volume of calls and emails, between 30 -40 calls per day- Handling inquiries regarding Health/Dental Claims, Administration and Pension plan inquiries- Providing excellent service in a timely manner to benefits holders, insurance agencies, doctors, dentists, trustee members, management and lawyers- Responding to claim inquires via phone and email with ability so problem solve independently Who are you?- Fluently bilingual in French and English (both languages)- Previous experience in customer service or handling a high volume of customers in a call centre environment- Experience with medical and dental benefits is an asset- Previous call center experience is an asset- Tech-savvy, able to toggle between screens and navigate an online information system- Team player with the ability to work independently- Openminded- open to constructive feedback, open to asking for help and getting help from other membersIf you possess the skills we are looking for and are FLUENT BILINGUAL (FRENCH & ENGLISH) let's connect!To apply:1. Apply online!2. Send a copy of your resume directly to elise.hofman@randstad.ca and mention "Bilingual Customer Service Representative Insurance"Qualified Bilingual Candidates will be Contacted (FRENCH & ENGLISH SPEAKING)Advantages- NO WEEKENDS! Set Schedule Monday - Friday- Fun and Supportive place of employment with a large focus on Mental Health- 2 Weeks Vacation- Group Benefits and Pension Plan- Discounted Gym Membership, Lunch and Learns and much more!Responsibilities- Working in a fast-paced environment that can be stressful at times- Answering a high volume of calls and emails, between 30 -40 calls per day- Handling inquiries regarding Health/Dental Claims, Administration and Pension plan inquiries- Providing excellent service in a timely manner to benefits holders, insurance agencies, doctors, dentists, trustee members, management and lawyers- Responding to claim inquires via phone and email with ability so problem solve independently Qualifications- Fully fluent in written and spoken English AND French- Experience in a customer service or call centre- Knowledge of Microsoft Word and Excel for data entry and document creation - Experience in answering in-bound client requests- Experience working in benefits administration would be considered an asset- Experience in third party benefits administration would be considered an assetSummaryIf you possess the skills we are looking for and are FLUENT BILINGUAL (FRENCH & ENGLISH) let's connect!To apply:1. Apply online!2. Send a copy of your resume directly to elise.hofman@randstad.ca and mention "Bilingual Customer Service Representative Insurance"Qualified Bilingual Candidates will be Contacted (FRENCH & ENGLISH SPEAKING)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      A well known administrator of group Benefits in Canada is looking to add Bilingual Customer Service Representatives to their Toronto team. (MUST BE FLUENT IN FRENCH & ENGLISH BOTH)Are you someone who is Independent and Driven? Do you have a positive attitude and handle stress well? Are you tech-savvy and a quick learner with attention to detail? Do you want to work from home?If you answered yes to these questions, the Bilingual Customer Service Representative (French & English) position may be a great fit for you!This is a work from home opportunity with availability to go into the Etobicoke or Barrie office if necessary.This is a permanent position. Why do you want this job?- Work From home- Set shifts are from Monday-Friday between 7am - 9pm- Training is Monday to Friday 9:00 am to 5:00 pm for 2 weeks- Starting salary is $40,000 - $45,000 based on experience- Work for an insurance industry leader who is continuously growing and expanding- Amazing company with mental health as a priorityWhat will you be doing?- Working in a fast-paced environment that can be stressful at times- Answering a high volume of calls and emails, between 30 -40 calls per day- Handling inquiries regarding Health/Dental Claims, Administration and Pension plan inquiries- Providing excellent service in a timely manner to benefits holders, insurance agencies, doctors, dentists, trustee members, management and lawyers- Responding to claim inquires via phone and email with ability so problem solve independently Who are you?- Fluently bilingual in French and English (both languages)- Previous experience in customer service or handling a high volume of customers in a call centre environment- Experience with medical and dental benefits is an asset- Previous call center experience is an asset- Tech-savvy, able to toggle between screens and navigate an online information system- Team player with the ability to work independently- Openminded- open to constructive feedback, open to asking for help and getting help from other membersIf you possess the skills we are looking for and are FLUENT BILINGUAL (FRENCH & ENGLISH) let's connect!To apply:1. Apply online!2. Send a copy of your resume directly to elise.hofman@randstad.ca and mention "Bilingual Customer Service Representative Insurance"Qualified Bilingual Candidates will be Contacted (FRENCH & ENGLISH SPEAKING)Advantages- NO WEEKENDS! Set Schedule Monday - Friday- Fun and Supportive place of employment with a large focus on Mental Health- 2 Weeks Vacation- Group Benefits and Pension Plan- Discounted Gym Membership, Lunch and Learns and much more!Responsibilities- Working in a fast-paced environment that can be stressful at times- Answering a high volume of calls and emails, between 30 -40 calls per day- Handling inquiries regarding Health/Dental Claims, Administration and Pension plan inquiries- Providing excellent service in a timely manner to benefits holders, insurance agencies, doctors, dentists, trustee members, management and lawyers- Responding to claim inquires via phone and email with ability so problem solve independently Qualifications- Fully fluent in written and spoken English AND French- Experience in a customer service or call centre- Knowledge of Microsoft Word and Excel for data entry and document creation - Experience in answering in-bound client requests- Experience working in benefits administration would be considered an asset- Experience in third party benefits administration would be considered an assetSummaryIf you possess the skills we are looking for and are FLUENT BILINGUAL (FRENCH & ENGLISH) let's connect!To apply:1. Apply online!2. Send a copy of your resume directly to elise.hofman@randstad.ca and mention "Bilingual Customer Service Representative Insurance"Qualified Bilingual Candidates will be Contacted (FRENCH & ENGLISH SPEAKING)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Richmond Hill, Ontario
      • Permanent
      Are you passionate about customer service? Do you enjoy problem-solving? Are you a team player? Are you looking to build your career? Are you bilingual in French and English? Then we have the job for you!Randstad is looking for a Bilingual Customer Service Representative to work for a third-party retail company located in Richmond Hill. This is a permanent full-time position, to find out more, read below.Start Date: Monday, August 9thType: Permanent Hours: Monday - Friday 9-5. No evenings or weekends!Salary:45k-47k based on experience Location: Richmond Hill - Work from Home!Equipment provided by the client Benefits + RSPsVacation + Sick days Annual BonusAdvantages- Permanent oppoturnity - Full-time hours, no evenings or weekends!- Competitive pay + annual bonus- Work from home!- Benefits 80% covered- RSP program- Vacation + sick days- 30% - 50% off discount on products- Room to grow and develop your career - Great team environment Responsibilities- Taking inbound calls, emails, and chat from customers - Provide customers with up to date product and service information - Update customers with stock, promotions, tracking and racing, and return policies- Returning customer calls when needed - Provide samples and quotes to new customers - Update customers profiles after each interaction - Ensure you are meeting targets and providing top notch serviceQualifications- College or University experience - Min 2 years of customer service experience in an office or call center setting- Excellent written and verbal communication in English and in French - French must be Quebecois French - Tech Savvy - Organized and driven personality - Team player - Someone who is looking for development SummaryIf you are interested, apply today!1) Apply online2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Bilingual Customer Service - Retail)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about customer service? Do you enjoy problem-solving? Are you a team player? Are you looking to build your career? Are you bilingual in French and English? Then we have the job for you!Randstad is looking for a Bilingual Customer Service Representative to work for a third-party retail company located in Richmond Hill. This is a permanent full-time position, to find out more, read below.Start Date: Monday, August 9thType: Permanent Hours: Monday - Friday 9-5. No evenings or weekends!Salary:45k-47k based on experience Location: Richmond Hill - Work from Home!Equipment provided by the client Benefits + RSPsVacation + Sick days Annual BonusAdvantages- Permanent oppoturnity - Full-time hours, no evenings or weekends!- Competitive pay + annual bonus- Work from home!- Benefits 80% covered- RSP program- Vacation + sick days- 30% - 50% off discount on products- Room to grow and develop your career - Great team environment Responsibilities- Taking inbound calls, emails, and chat from customers - Provide customers with up to date product and service information - Update customers with stock, promotions, tracking and racing, and return policies- Returning customer calls when needed - Provide samples and quotes to new customers - Update customers profiles after each interaction - Ensure you are meeting targets and providing top notch serviceQualifications- College or University experience - Min 2 years of customer service experience in an office or call center setting- Excellent written and verbal communication in English and in French - French must be Quebecois French - Tech Savvy - Organized and driven personality - Team player - Someone who is looking for development SummaryIf you are interested, apply today!1) Apply online2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Bilingual Customer Service - Retail)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Richmond Hill, Ontario
      • Permanent
      • $21.00 - $24.00 per hour
      Do you have a passion for customer service? Do you enjoy working in a financial setting? Have you worked in fraud before? Are you bilingual (English & French)? Then we have the job for you!Randstad is looking to hire bilingual fraud agents to work for a well known financial company. This is a permanent full time position, and you could be located anywhere in Ontario. To find out more, read below.Type : PermanentLocation: Anywhere in Ontario- Work from homeHours of Operation: Mon-Sun 8am-12:30am (Rotational shifts)Salary: $21-$24/ hour plus bonusEquipment providedBenefits and other perksQuarterly bonusVacation & Sick daysCareer growth & DevelopmentAdvantages-Permanent Opportunity-Full Time Hours-Competitive Pay-Equipment Provided, completely work from home-Benefits included after three months-Vacation & Sick Days-Opportunity to bonus quarterly-Lots of potential for career growth and development. Very large companyResponsibilities-Taking inbound calls from customers, some follow-up calls required-Assisting customers with fraudulent activities on accounts-Processing claims and starting investigations-Re-activating customer accounts after investigation-Making outbound calls to consumers to verify facts-Collaborating with other teams to create great customer serviceQualifications-Bilingual and and English MUST -Experience in financial fraud is a must-Call center experience minimum 1 year-Financial experience is an asset-Critical thinking & teamwork SummaryIf you are interested apply today!1. Apply online2. Send a copy of your resume to luda.zadorovich@randstad.ca and mention "Bilingual Fraud Agent"Looking forward to hearing from youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you have a passion for customer service? Do you enjoy working in a financial setting? Have you worked in fraud before? Are you bilingual (English & French)? Then we have the job for you!Randstad is looking to hire bilingual fraud agents to work for a well known financial company. This is a permanent full time position, and you could be located anywhere in Ontario. To find out more, read below.Type : PermanentLocation: Anywhere in Ontario- Work from homeHours of Operation: Mon-Sun 8am-12:30am (Rotational shifts)Salary: $21-$24/ hour plus bonusEquipment providedBenefits and other perksQuarterly bonusVacation & Sick daysCareer growth & DevelopmentAdvantages-Permanent Opportunity-Full Time Hours-Competitive Pay-Equipment Provided, completely work from home-Benefits included after three months-Vacation & Sick Days-Opportunity to bonus quarterly-Lots of potential for career growth and development. Very large companyResponsibilities-Taking inbound calls from customers, some follow-up calls required-Assisting customers with fraudulent activities on accounts-Processing claims and starting investigations-Re-activating customer accounts after investigation-Making outbound calls to consumers to verify facts-Collaborating with other teams to create great customer serviceQualifications-Bilingual and and English MUST -Experience in financial fraud is a must-Call center experience minimum 1 year-Financial experience is an asset-Critical thinking & teamwork SummaryIf you are interested apply today!1. Apply online2. Send a copy of your resume to luda.zadorovich@randstad.ca and mention "Bilingual Fraud Agent"Looking forward to hearing from youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Brampton, Ontario
      • Permanent
      A leader in Logistics and Shipping is looking to hire a Inside Sales Representative to join their Team in Etobicoke immediately on a permanent basis. Reporting to the Manager Customer Service & Sales.Why you want the job:- Gain experience supporting a sales team for a leading Logistics company- Growth and development opportunities- Regular business hours Monday to Friday - Positive company culture- Hands on management team - Competitive pay $45,000 annually - Immediate start-Benefits start on first day-2 weeks Vacation-Yearly & Quarterly Bonus Opportunities-Work From Home (Until Further Notice)- Office Location EtobicokeWho you are: - English with excellent written and verbal communication in both languages- 1-3 years of experience in administration with a sales support background- An ability to learn quickly and work independently with little supervision - Strong proficiency in Microsoft Office especially Excel is a MUST- Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment - Flexible and able to start immediately -Salesforce Experience is an asset What you will be doing: -Improve processes for all ongoing services agreements-Qualify leads coming in-B2B Outbound calls for Business Development and development of pricing programs-Work closely with the sales team to assist with pricing and quotations -Business Retention- Building rapport with current and new clients-Create special reports and assist with special projects as requiredIf you are looking to get your foot in the door of one of Canada's leading parcel delivery companies with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Create a Randstad profile and apply to the posting online2. Apply directly to navpreet.sandhu@randstad.ca quoting "Inside Sales Representative" in the subject line to be considered for the opportunity Nav SandhuAdvantagesWhy you want the job:- Gain experience supporting a sales team for a leading Logistics company- Growth and development opportunities- Regular business hours Monday to Friday - Positive company culture- Hands on management team - Competitive pay $45,000 annually - Immediate start-Benefits start on first day-2 weeks Vacation-Yearly & Quarterly Bonus Opportunities-Work From Home (Until Further Notice)- Office Location EtobicokeResponsibilitiesWhat you will be doing: -Improve processes for all ongoing services agreements-Qualify leads coming in-B2B Outbound calls for Business Development and development of pricing programs-Work closely with the sales team to assist with pricing and quotations -Business Retention- Building rapport with current and new clients-Create special reports and assist with special projects as requiredQualificationsWho you are: - English with excellent written and verbal communication in both languages- 1-3 years of experience in administration with a sales support background- An ability to learn quickly and work independently with little supervision - Strong proficiency in Microsoft Office especially Excel is a MUST- Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment - Flexible and able to start immediately -Salesforce Experience is an asset SummaryA leader in Logistics and Shipping is looking to hire a l Inside Sales Representative to join their Team in Etobicoke immediately on a permanent basis. Reporting to the Manager Customer Service & Sales.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      A leader in Logistics and Shipping is looking to hire a Inside Sales Representative to join their Team in Etobicoke immediately on a permanent basis. Reporting to the Manager Customer Service & Sales.Why you want the job:- Gain experience supporting a sales team for a leading Logistics company- Growth and development opportunities- Regular business hours Monday to Friday - Positive company culture- Hands on management team - Competitive pay $45,000 annually - Immediate start-Benefits start on first day-2 weeks Vacation-Yearly & Quarterly Bonus Opportunities-Work From Home (Until Further Notice)- Office Location EtobicokeWho you are: - English with excellent written and verbal communication in both languages- 1-3 years of experience in administration with a sales support background- An ability to learn quickly and work independently with little supervision - Strong proficiency in Microsoft Office especially Excel is a MUST- Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment - Flexible and able to start immediately -Salesforce Experience is an asset What you will be doing: -Improve processes for all ongoing services agreements-Qualify leads coming in-B2B Outbound calls for Business Development and development of pricing programs-Work closely with the sales team to assist with pricing and quotations -Business Retention- Building rapport with current and new clients-Create special reports and assist with special projects as requiredIf you are looking to get your foot in the door of one of Canada's leading parcel delivery companies with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Create a Randstad profile and apply to the posting online2. Apply directly to navpreet.sandhu@randstad.ca quoting "Inside Sales Representative" in the subject line to be considered for the opportunity Nav SandhuAdvantagesWhy you want the job:- Gain experience supporting a sales team for a leading Logistics company- Growth and development opportunities- Regular business hours Monday to Friday - Positive company culture- Hands on management team - Competitive pay $45,000 annually - Immediate start-Benefits start on first day-2 weeks Vacation-Yearly & Quarterly Bonus Opportunities-Work From Home (Until Further Notice)- Office Location EtobicokeResponsibilitiesWhat you will be doing: -Improve processes for all ongoing services agreements-Qualify leads coming in-B2B Outbound calls for Business Development and development of pricing programs-Work closely with the sales team to assist with pricing and quotations -Business Retention- Building rapport with current and new clients-Create special reports and assist with special projects as requiredQualificationsWho you are: - English with excellent written and verbal communication in both languages- 1-3 years of experience in administration with a sales support background- An ability to learn quickly and work independently with little supervision - Strong proficiency in Microsoft Office especially Excel is a MUST- Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment - Flexible and able to start immediately -Salesforce Experience is an asset SummaryA leader in Logistics and Shipping is looking to hire a l Inside Sales Representative to join their Team in Etobicoke immediately on a permanent basis. Reporting to the Manager Customer Service & Sales.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Brampton, Ontario
      • Contract
      • $19.15 per hour
      Do you enjoy being busy? Do you have experience working in a high volume call center? Are you BILINGUAL in French and English and looking for a new challenge in an exciting and fast pace industry? If you answered YES to all of the above you will want to keep reading!A leader in Logistics and Shipping is looking to hire Bilingual Call Center Representatives to join the Brampton team immediately on an ongoing contract. Reporting to the Customer Service Manager, you will be the first point of contact for businesses and consumers looking to track and trace their shipments. The successful candidate will be skilled at multitasking and genuinely enjoy helping people. Why you want the job:- Gain call center experience working for a leader in the Logistics industry - Strong possibility for permanent employment- Growth opportunities- Monday to Friday 1:00 pm to 9:00 pm - Positive company culture- Hands on management team - Competitive pay $19.15 hourly- Immediate startWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- Previous experience working in a high volume call center- A personable team player with the ability to learn quickly - Proven ability to handle high volume calls with ease and a sense of calmness - Helpful by nature with the ability to problem solve - Flexible and able to start immediately What you will be doing: - Responding to inbound calls, emails, and live chat- Tracking and tracing packages- Dealing with invoicing issues- Escalating issues to management when necessary If you are looking to get your foot in the door of one of Canada's leading parcel delivery companies with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Create a Randstad profile and apply to the posting online2. Apply directly to micaella.riche@randstad.ca to be considered for the opportunity Sara,MicaellaPhone Number:905.814.6554Fax Number:905.814.4921AdvantagesWhy you want the job:- Gain call center experience working for a leader in the Logistics industry - Strong possibility for permanent employment- Growth opportunities- Monday to Friday 1:00 pm to 9:00 pm - Positive company culture- Hands on management team - Competitive pay $19.15 hourly- Immediate startResponsibilitiesWhat you will be doing: - Responding to inbound calls, emails, and live chat- Tracking and tracing packages- Dealing with invoicing issues- Escalating issues to management when necessary QualificationsWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- Previous experience working in a high volume call center- A personable team player with the ability to learn quickly - Proven ability to handle high volume calls with ease and a sense of calmness - Helpful by nature with the ability to problem solve - Flexible and able to start immediately SummaryDo you enjoy being busy? Do you have experience working in a high volume call center? Are you BILINGUAL in French and English and looking for a new challenge in an exciting and fast pace industry? If you answered YES to all of the above you will want to keep reading!A leader in Logistics and Shipping is looking to hire Bilingual Call Center Representatives to join the Brampton team immediately on an ongoing contract. Reporting to the Customer Service Manager, you will be the first point of contact for businesses and consumers looking to track and trace their shipments. The successful candidate will be skilled at multitasking and genuinely enjoy helping people. Why you want the job:- Gain call center experience working for a leader in the Logistics industry - Strong possibility for permanent employment- Growth opportunities- Monday to Friday 1:00 pm to 9:00 pm - Positive company culture- Hands on management team - Competitive pay $19.15 hourly- Immediate startWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- Previous experience working in a high volume call center- A personable team player with the ability to learn quickly - Proven ability to handle high volume calls with ease and a sense of calmness - Helpful by nature with the ability to problem solve - Flexible and able to start immediately What you will be doing: - Responding to inbound calls, emails, and live chat- Tracking and tracing packages- Dealing with invoicing issues- Escalating issues to management when necessary If you are looking to get your foot in the door of one of Canada's leading parcel delivery companies with plenty of opportunity for learning and development, this is the opportunity for you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you enjoy being busy? Do you have experience working in a high volume call center? Are you BILINGUAL in French and English and looking for a new challenge in an exciting and fast pace industry? If you answered YES to all of the above you will want to keep reading!A leader in Logistics and Shipping is looking to hire Bilingual Call Center Representatives to join the Brampton team immediately on an ongoing contract. Reporting to the Customer Service Manager, you will be the first point of contact for businesses and consumers looking to track and trace their shipments. The successful candidate will be skilled at multitasking and genuinely enjoy helping people. Why you want the job:- Gain call center experience working for a leader in the Logistics industry - Strong possibility for permanent employment- Growth opportunities- Monday to Friday 1:00 pm to 9:00 pm - Positive company culture- Hands on management team - Competitive pay $19.15 hourly- Immediate startWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- Previous experience working in a high volume call center- A personable team player with the ability to learn quickly - Proven ability to handle high volume calls with ease and a sense of calmness - Helpful by nature with the ability to problem solve - Flexible and able to start immediately What you will be doing: - Responding to inbound calls, emails, and live chat- Tracking and tracing packages- Dealing with invoicing issues- Escalating issues to management when necessary If you are looking to get your foot in the door of one of Canada's leading parcel delivery companies with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Create a Randstad profile and apply to the posting online2. Apply directly to micaella.riche@randstad.ca to be considered for the opportunity Sara,MicaellaPhone Number:905.814.6554Fax Number:905.814.4921AdvantagesWhy you want the job:- Gain call center experience working for a leader in the Logistics industry - Strong possibility for permanent employment- Growth opportunities- Monday to Friday 1:00 pm to 9:00 pm - Positive company culture- Hands on management team - Competitive pay $19.15 hourly- Immediate startResponsibilitiesWhat you will be doing: - Responding to inbound calls, emails, and live chat- Tracking and tracing packages- Dealing with invoicing issues- Escalating issues to management when necessary QualificationsWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- Previous experience working in a high volume call center- A personable team player with the ability to learn quickly - Proven ability to handle high volume calls with ease and a sense of calmness - Helpful by nature with the ability to problem solve - Flexible and able to start immediately SummaryDo you enjoy being busy? Do you have experience working in a high volume call center? Are you BILINGUAL in French and English and looking for a new challenge in an exciting and fast pace industry? If you answered YES to all of the above you will want to keep reading!A leader in Logistics and Shipping is looking to hire Bilingual Call Center Representatives to join the Brampton team immediately on an ongoing contract. Reporting to the Customer Service Manager, you will be the first point of contact for businesses and consumers looking to track and trace their shipments. The successful candidate will be skilled at multitasking and genuinely enjoy helping people. Why you want the job:- Gain call center experience working for a leader in the Logistics industry - Strong possibility for permanent employment- Growth opportunities- Monday to Friday 1:00 pm to 9:00 pm - Positive company culture- Hands on management team - Competitive pay $19.15 hourly- Immediate startWho you are: - Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- Previous experience working in a high volume call center- A personable team player with the ability to learn quickly - Proven ability to handle high volume calls with ease and a sense of calmness - Helpful by nature with the ability to problem solve - Flexible and able to start immediately What you will be doing: - Responding to inbound calls, emails, and live chat- Tracking and tracing packages- Dealing with invoicing issues- Escalating issues to management when necessary If you are looking to get your foot in the door of one of Canada's leading parcel delivery companies with plenty of opportunity for learning and development, this is the opportunity for you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Brampton, Ontario
      • Permanent
      A leader in Logistics and Shipping is looking to hire a Inside Sales Representative to join their Team in Etobicoke immediately on a permanent basis. Reporting to the Manager Customer Service & Sales.Why you want the job:- Gain experience supporting a sales team for a leading Logistics company- Growth and development opportunities- Regular business hours Monday to Friday - Positive company culture- Hands on management team - Competitive pay $45,000 annually - Immediate start-Benefits start on first day-2 weeks Vacation-Yearly & Quarterly Bonus Opportunities-Work From Home (Until Further Notice)- Office Location EtobicokeWho you are: - English with excellent written and verbal communication in both languages- 1-3 years of experience in administration with a sales support background- An ability to learn quickly and work independently with little supervision - Strong proficiency in Microsoft Office especially Excel is a MUST- Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment - Flexible and able to start immediately -Salesforce Experience is an asset What you will be doing: -Improve processes for all ongoing services agreements-Qualify leads coming in-B2B Outbound calls for Business Development and development of pricing programs-Work closely with the sales team to assist with pricing and quotations -Business Retention- Building rapport with current and new clients-Create special reports and assist with special projects as requiredIf you are looking to get your foot in the door of one of Canada's leading parcel delivery companies with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Create a Randstad profile and apply to the posting online2. Apply directly to navpreet.sandhu@randstad.ca quoting "Inside Sales Representative" in the subject line to be considered for the opportunity Nav SandhuAdvantagesWhy you want the job:- Gain experience supporting a sales team for a leading Logistics company- Growth and development opportunities- Regular business hours Monday to Friday - Positive company culture- Hands on management team - Competitive pay $45,000 annually - Immediate start-Benefits start on first day-2 weeks Vacation-Yearly & Quarterly Bonus Opportunities-Work From Home (Until Further Notice)- Office Location EtobicokeResponsibilitiesWhat you will be doing: -Improve processes for all ongoing services agreements-Qualify leads coming in-B2B Outbound calls for Business Development and development of pricing programs-Work closely with the sales team to assist with pricing and quotations -Business Retention- Building rapport with current and new clients-Create special reports and assist with special projects as requiredQualificationsWho you are: - English with excellent written and verbal communication in both languages- 1-3 years of experience in administration with a sales support background- An ability to learn quickly and work independently with little supervision - Strong proficiency in Microsoft Office especially Excel is a MUST- Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment - Flexible and able to start immediately -Salesforce Experience is an asset SummaryA leader in Logistics and Shipping is looking to hire a l Inside Sales Representative to join their Team in Etobicoke immediately on a permanent basis. Reporting to the Manager Customer Service & Sales.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      A leader in Logistics and Shipping is looking to hire a Inside Sales Representative to join their Team in Etobicoke immediately on a permanent basis. Reporting to the Manager Customer Service & Sales.Why you want the job:- Gain experience supporting a sales team for a leading Logistics company- Growth and development opportunities- Regular business hours Monday to Friday - Positive company culture- Hands on management team - Competitive pay $45,000 annually - Immediate start-Benefits start on first day-2 weeks Vacation-Yearly & Quarterly Bonus Opportunities-Work From Home (Until Further Notice)- Office Location EtobicokeWho you are: - English with excellent written and verbal communication in both languages- 1-3 years of experience in administration with a sales support background- An ability to learn quickly and work independently with little supervision - Strong proficiency in Microsoft Office especially Excel is a MUST- Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment - Flexible and able to start immediately -Salesforce Experience is an asset What you will be doing: -Improve processes for all ongoing services agreements-Qualify leads coming in-B2B Outbound calls for Business Development and development of pricing programs-Work closely with the sales team to assist with pricing and quotations -Business Retention- Building rapport with current and new clients-Create special reports and assist with special projects as requiredIf you are looking to get your foot in the door of one of Canada's leading parcel delivery companies with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Create a Randstad profile and apply to the posting online2. Apply directly to navpreet.sandhu@randstad.ca quoting "Inside Sales Representative" in the subject line to be considered for the opportunity Nav SandhuAdvantagesWhy you want the job:- Gain experience supporting a sales team for a leading Logistics company- Growth and development opportunities- Regular business hours Monday to Friday - Positive company culture- Hands on management team - Competitive pay $45,000 annually - Immediate start-Benefits start on first day-2 weeks Vacation-Yearly & Quarterly Bonus Opportunities-Work From Home (Until Further Notice)- Office Location EtobicokeResponsibilitiesWhat you will be doing: -Improve processes for all ongoing services agreements-Qualify leads coming in-B2B Outbound calls for Business Development and development of pricing programs-Work closely with the sales team to assist with pricing and quotations -Business Retention- Building rapport with current and new clients-Create special reports and assist with special projects as requiredQualificationsWho you are: - English with excellent written and verbal communication in both languages- 1-3 years of experience in administration with a sales support background- An ability to learn quickly and work independently with little supervision - Strong proficiency in Microsoft Office especially Excel is a MUST- Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment - Flexible and able to start immediately -Salesforce Experience is an asset SummaryA leader in Logistics and Shipping is looking to hire a l Inside Sales Representative to join their Team in Etobicoke immediately on a permanent basis. Reporting to the Manager Customer Service & Sales.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Brampton, Ontario
      • Permanent
      Are you looking for a new job that will let you exercise your customer service muscles? Do you enjoy talking to many different people each day and helping them out? Are you good at handling multiple priorities at the same time and still find yourself able to achieve great results? Would you consider yourself an expert at dealing with people and understanding their problems or concerns? If so, we’d love to speak to you!We are looking for a Bilingual Customer Service Representatives to work from Office for a well established company! You’ll be responsible for providing world class customer service to callers over the phone! Taking inbound calls, you’ll get to work as part of a team that will support your professional development. This Etobicoke company is a great space to work and we know you’ll love it here!Some quick details!MUST be available to work between 7am and 11pm Monday-SundayYou need to be fluent in English and if you know French, an added advantageThis is a Work From Office position!Advantages-Permanent Position- no short term contracts-Competitive pay rate-No Overnight shifts-Large lunch room and great team environment- Easy access by public transit-Work From Home available after 3 months, if you meet all requirements.Responsibilities Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and Tier 1 online support.  In conjunction with on-screen customer information, identify customer needs through customer contact while simultaneously reading/updating customer information on the system. Analyze information presented by the customer and action next steps accordingly based on the nature of the inquiry.  Adhere to established escalation procedures when mitigating complaints/escalations on the first contact.  Adhere to the Millennium1 Solutions Business Conduct Guidelines and Sensitive Consumer Information Standard, while maintaining requirements in relation to PCI compliance standards.  Achieve quality service by accurately assessing and responding to customer needs, using sound judgment and flexibility when recommending appropriate options/solutions.  Fulfill customer brand expectations in a manner that complies with policies, practices and procedures. End each call by completing all required activity in order to fulfill customer requests and document everything.Qualifications Excellent communication skills, both verbal and written.  Fluent in English and French Demonstrated analytical and problem-solving skills. Demonstrated ability to work within time constraints.  Working knowledge of PCs and strong keyboarding skills (min 25 wpm)Positive attitude and demonstrated ability to perform in a team-based environment.  Professional and pleasant telephone manner.  Must have flexibility and willingness to work rotational shifts, including evenings and weekends. Experience working in a call center environment specifically in a customer service role. Previous Financial Services experience would be considered an assetSummaryIf Interested, apply to the position directly or contact melissa.wilson@randstad.ca through an email .Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new job that will let you exercise your customer service muscles? Do you enjoy talking to many different people each day and helping them out? Are you good at handling multiple priorities at the same time and still find yourself able to achieve great results? Would you consider yourself an expert at dealing with people and understanding their problems or concerns? If so, we’d love to speak to you!We are looking for a Bilingual Customer Service Representatives to work from Office for a well established company! You’ll be responsible for providing world class customer service to callers over the phone! Taking inbound calls, you’ll get to work as part of a team that will support your professional development. This Etobicoke company is a great space to work and we know you’ll love it here!Some quick details!MUST be available to work between 7am and 11pm Monday-SundayYou need to be fluent in English and if you know French, an added advantageThis is a Work From Office position!Advantages-Permanent Position- no short term contracts-Competitive pay rate-No Overnight shifts-Large lunch room and great team environment- Easy access by public transit-Work From Home available after 3 months, if you meet all requirements.Responsibilities Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and Tier 1 online support.  In conjunction with on-screen customer information, identify customer needs through customer contact while simultaneously reading/updating customer information on the system. Analyze information presented by the customer and action next steps accordingly based on the nature of the inquiry.  Adhere to established escalation procedures when mitigating complaints/escalations on the first contact.  Adhere to the Millennium1 Solutions Business Conduct Guidelines and Sensitive Consumer Information Standard, while maintaining requirements in relation to PCI compliance standards.  Achieve quality service by accurately assessing and responding to customer needs, using sound judgment and flexibility when recommending appropriate options/solutions.  Fulfill customer brand expectations in a manner that complies with policies, practices and procedures. End each call by completing all required activity in order to fulfill customer requests and document everything.Qualifications Excellent communication skills, both verbal and written.  Fluent in English and French Demonstrated analytical and problem-solving skills. Demonstrated ability to work within time constraints.  Working knowledge of PCs and strong keyboarding skills (min 25 wpm)Positive attitude and demonstrated ability to perform in a team-based environment.  Professional and pleasant telephone manner.  Must have flexibility and willingness to work rotational shifts, including evenings and weekends. Experience working in a call center environment specifically in a customer service role. Previous Financial Services experience would be considered an assetSummaryIf Interested, apply to the position directly or contact melissa.wilson@randstad.ca through an email .Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Brampton, Ontario
      • Permanent
      Are you looking for a new job that will let you exercise your customer service muscles? Do you enjoy talking to many different people each day and helping them out? Are you good at handling multiple priorities at the same time and still find yourself able to achieve great results? Would you consider yourself an expert at dealing with people and understanding their problems or concerns? If so, we’d love to speak to you!We are looking for a Bilingual Customer Service Representatives to work from Office for a well established company! You’ll be responsible for providing world class customer service to callers over the phone! Taking inbound calls, you’ll get to work as part of a team that will support your professional development. This Etobicoke company is a great space to work and we know you’ll love it here!Some quick details!MUST be available to work between 7am and 11pm Monday-SundayYou need to be fluent in English and if you know French, an added advantageThis is a Work From Office position!Advantages-Permanent Position- no short term contracts-Competitive pay rate-No Overnight shifts-Large lunch room and great team environment- Easy access by public transit-Work From Home available after 3 months, if you meet all requirements.Responsibilities Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and Tier 1 online support.  In conjunction with on-screen customer information, identify customer needs through customer contact while simultaneously reading/updating customer information on the system. Analyze information presented by the customer and action next steps accordingly based on the nature of the inquiry.  Adhere to established escalation procedures when mitigating complaints/escalations on the first contact.  Adhere to the Millennium1 Solutions Business Conduct Guidelines and Sensitive Consumer Information Standard, while maintaining requirements in relation to PCI compliance standards.  Achieve quality service by accurately assessing and responding to customer needs, using sound judgment and flexibility when recommending appropriate options/solutions.  Fulfill customer brand expectations in a manner that complies with policies, practices and procedures. End each call by completing all required activity in order to fulfill customer requests and document everything.Qualifications Excellent communication skills, both verbal and written.  Fluent in English and French Demonstrated analytical and problem-solving skills. Demonstrated ability to work within time constraints.  Working knowledge of PCs and strong keyboarding skills (min 25 wpm)Positive attitude and demonstrated ability to perform in a team-based environment.  Professional and pleasant telephone manner.  Must have flexibility and willingness to work rotational shifts, including evenings and weekends. Experience working in a call center environment specifically in a customer service role. Previous Financial Services experience would be considered an assetSummaryIf Interested, apply to the position directly or contact melissa.wilson@randstad.ca through an email .Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new job that will let you exercise your customer service muscles? Do you enjoy talking to many different people each day and helping them out? Are you good at handling multiple priorities at the same time and still find yourself able to achieve great results? Would you consider yourself an expert at dealing with people and understanding their problems or concerns? If so, we’d love to speak to you!We are looking for a Bilingual Customer Service Representatives to work from Office for a well established company! You’ll be responsible for providing world class customer service to callers over the phone! Taking inbound calls, you’ll get to work as part of a team that will support your professional development. This Etobicoke company is a great space to work and we know you’ll love it here!Some quick details!MUST be available to work between 7am and 11pm Monday-SundayYou need to be fluent in English and if you know French, an added advantageThis is a Work From Office position!Advantages-Permanent Position- no short term contracts-Competitive pay rate-No Overnight shifts-Large lunch room and great team environment- Easy access by public transit-Work From Home available after 3 months, if you meet all requirements.Responsibilities Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and Tier 1 online support.  In conjunction with on-screen customer information, identify customer needs through customer contact while simultaneously reading/updating customer information on the system. Analyze information presented by the customer and action next steps accordingly based on the nature of the inquiry.  Adhere to established escalation procedures when mitigating complaints/escalations on the first contact.  Adhere to the Millennium1 Solutions Business Conduct Guidelines and Sensitive Consumer Information Standard, while maintaining requirements in relation to PCI compliance standards.  Achieve quality service by accurately assessing and responding to customer needs, using sound judgment and flexibility when recommending appropriate options/solutions.  Fulfill customer brand expectations in a manner that complies with policies, practices and procedures. End each call by completing all required activity in order to fulfill customer requests and document everything.Qualifications Excellent communication skills, both verbal and written.  Fluent in English and French Demonstrated analytical and problem-solving skills. Demonstrated ability to work within time constraints.  Working knowledge of PCs and strong keyboarding skills (min 25 wpm)Positive attitude and demonstrated ability to perform in a team-based environment.  Professional and pleasant telephone manner.  Must have flexibility and willingness to work rotational shifts, including evenings and weekends. Experience working in a call center environment specifically in a customer service role. Previous Financial Services experience would be considered an assetSummaryIf Interested, apply to the position directly or contact melissa.wilson@randstad.ca through an email .Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Brampton, Ontario
      • Contract
      Would you like to be part of a TOP growing call center in Canada? We are hiring customer service representatives to manage customer queries and complaints across a number of communication channels. Utilize, gain, and develop your customer service experience and skills and pursue a career in a call center!Some Reasons to Work in Customer Support✓ Develop Your Emotional Intelligence✓ Build Transferable Skills✓ Learn How to Effectively Solve Problems✓ Master Different Communication Mediums✓ Collaborate With a Diverse Team✓ and more...Regardless of your experience, we want to hear from YOU. All candidates are encouraged to apply asap! • Training starts on Wednesday, September 15th from 10 am-5 pm! How to apply:• Apply directly on this site• Email your resume to Adriana Ortega at adriana.ortega@randstad.ca with the subject line: French Bilingual Customer Service Representative Advantages• 100% working from the comfort of your own home, in Ontario• $16.00 + 4% hourly, paid every Friday• Health benefits available from Day 1• 40 hours a week with the opportunity for overtime• 7 days of fully paid training• Stardate: ASAPResponsibilities• Must be fluently English/ French bilingual• Inbound call center, answering quick customer questions (5-minute calls)• Maintaining solid customer relationships by handling questions and concerns with speed and professionalism • Resolving customer complaints, managing database records, drafting status reports on customer service issues • Perform all duties with a high level of attention to detail.Qualifications• Must be located in Ontario • Must be fluently English/ French bilingual• Must be eligible to work 40 hours per week• Must be flexible 7 am to 11 pm EST • Must be flexible Monday to Sunday (you will have 1 weekend day off per week)• Must have an ethernet internet connection (hard-wired internet)• Must have own computer/ laptop that uses Windows 10 or newer (no Apple products or Chromebooks)• Positive customer service attitude.• Strong oral and written communication skills• Strong computer skills and typing speed• Highly organized with great follow-through abilities• Team player who can also work well independently• Call center experience is preferred but not mandatorySummaryHow to apply:• Apply directly on this site• Email your resume to Adriana Ortega at adriana.ortega@randstad.ca with the subject line: French Bilingual Customer Service Representative Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Would you like to be part of a TOP growing call center in Canada? We are hiring customer service representatives to manage customer queries and complaints across a number of communication channels. Utilize, gain, and develop your customer service experience and skills and pursue a career in a call center!Some Reasons to Work in Customer Support✓ Develop Your Emotional Intelligence✓ Build Transferable Skills✓ Learn How to Effectively Solve Problems✓ Master Different Communication Mediums✓ Collaborate With a Diverse Team✓ and more...Regardless of your experience, we want to hear from YOU. All candidates are encouraged to apply asap! • Training starts on Wednesday, September 15th from 10 am-5 pm! How to apply:• Apply directly on this site• Email your resume to Adriana Ortega at adriana.ortega@randstad.ca with the subject line: French Bilingual Customer Service Representative Advantages• 100% working from the comfort of your own home, in Ontario• $16.00 + 4% hourly, paid every Friday• Health benefits available from Day 1• 40 hours a week with the opportunity for overtime• 7 days of fully paid training• Stardate: ASAPResponsibilities• Must be fluently English/ French bilingual• Inbound call center, answering quick customer questions (5-minute calls)• Maintaining solid customer relationships by handling questions and concerns with speed and professionalism • Resolving customer complaints, managing database records, drafting status reports on customer service issues • Perform all duties with a high level of attention to detail.Qualifications• Must be located in Ontario • Must be fluently English/ French bilingual• Must be eligible to work 40 hours per week• Must be flexible 7 am to 11 pm EST • Must be flexible Monday to Sunday (you will have 1 weekend day off per week)• Must have an ethernet internet connection (hard-wired internet)• Must have own computer/ laptop that uses Windows 10 or newer (no Apple products or Chromebooks)• Positive customer service attitude.• Strong oral and written communication skills• Strong computer skills and typing speed• Highly organized with great follow-through abilities• Team player who can also work well independently• Call center experience is preferred but not mandatorySummaryHow to apply:• Apply directly on this site• Email your resume to Adriana Ortega at adriana.ortega@randstad.ca with the subject line: French Bilingual Customer Service Representative Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Brampton, Ontario
      • Contract
      Do you enjoy being busy? Do you have experience working in a high volume call center? Are you a Customer Service Professional and looking for a new challenge in an exciting and fast pace industry? If you answered YES to all of the above you will want to keep reading!A leader in Logistics and Shipping is looking to hire a Call Center Representative to join the Brampton team immediately on an ongoing contract. Reporting to the Customer Service Manager, you will be the first point of contact for businesses and consumers looking to track and trace their shipments. The successful candidate will be skilled at multitasking and genuinely enjoy helping people. Why you want the job:- Gain call center experience working for a leader in the Logistics industry - Strong possibility for permanent employment- Growth opportunities- Monday to Friday 1:00 pm to 9:00 pm-Training for 2 weeks 8AM-4PM (Mon-Fri)- Positive company culture- Hands on management team - Competitive pay $18.46 hourly-Location: Brampton In office (With potential to work from home in the future)- Immediate startWho you are: - Excellent written and verbal communication in both languages- Previous experience working in a high volume call center- A personable team player with the ability to learn quickly - Proven ability to handle high volume calls with ease and a sense of calmness - Helpful by nature with the ability to problem solve - Flexible and able to start immediately What you will be doing: - Responding to inbound calls, emails, and live chat- Tracking and tracing packages- Dealing with invoicing issues- Escalating issues to management when necessary If you are looking to get your foot in the door of one of Canada's leading parcel delivery companies with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Create a Randstad profile and apply to the posting online2. Apply directly to navpreet.sandhu@randstad.ca or luda.zadorovich@randstad.cato be considered for the opportunityAdvantages- Gain call center experience working for a leader in the Logistics industry - Strong possibility for permanent employment- Growth opportunities- Monday to Friday 1:00 pm to 9:00 pm-Training for 2 weeks 8AM-4PM (Mon-Fri)- Positive company culture- Hands on management team - Competitive pay $18.46 hourly-Location: Brampton In office (With potential to work from home in the future)- Immediate startResponsibilitiesWhat you will be doing: - Responding to inbound calls, emails, and live chat- Tracking and tracing packages- Dealing with invoicing issues- Escalating issues to management when necessary QualificationsWho you are: - Excellent written and verbal communication in both languages- Previous experience working in a high volume call center- A personable team player with the ability to learn quickly - Proven ability to handle high volume calls with ease and a sense of calmness - Helpful by nature with the ability to problem solve - Flexible and able to start immediately SummaryDo you enjoy being busy? Do you have experience working in a high volume call center? Are you a Customer Service Professional and looking for a new challenge in an exciting and fast pace industry? If you answered YES to all of the above you will want to keep reading!A leader in Logistics and Shipping is looking to hire a Call Center Representative to join the Brampton team immediately on an ongoing contract. Reporting to the Customer Service Manager, you will be the first point of contact for businesses and consumers looking to track and trace their shipments. The successful candidate will be skilled at multitasking and genuinely enjoy helping people. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you enjoy being busy? Do you have experience working in a high volume call center? Are you a Customer Service Professional and looking for a new challenge in an exciting and fast pace industry? If you answered YES to all of the above you will want to keep reading!A leader in Logistics and Shipping is looking to hire a Call Center Representative to join the Brampton team immediately on an ongoing contract. Reporting to the Customer Service Manager, you will be the first point of contact for businesses and consumers looking to track and trace their shipments. The successful candidate will be skilled at multitasking and genuinely enjoy helping people. Why you want the job:- Gain call center experience working for a leader in the Logistics industry - Strong possibility for permanent employment- Growth opportunities- Monday to Friday 1:00 pm to 9:00 pm-Training for 2 weeks 8AM-4PM (Mon-Fri)- Positive company culture- Hands on management team - Competitive pay $18.46 hourly-Location: Brampton In office (With potential to work from home in the future)- Immediate startWho you are: - Excellent written and verbal communication in both languages- Previous experience working in a high volume call center- A personable team player with the ability to learn quickly - Proven ability to handle high volume calls with ease and a sense of calmness - Helpful by nature with the ability to problem solve - Flexible and able to start immediately What you will be doing: - Responding to inbound calls, emails, and live chat- Tracking and tracing packages- Dealing with invoicing issues- Escalating issues to management when necessary If you are looking to get your foot in the door of one of Canada's leading parcel delivery companies with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Create a Randstad profile and apply to the posting online2. Apply directly to navpreet.sandhu@randstad.ca or luda.zadorovich@randstad.cato be considered for the opportunityAdvantages- Gain call center experience working for a leader in the Logistics industry - Strong possibility for permanent employment- Growth opportunities- Monday to Friday 1:00 pm to 9:00 pm-Training for 2 weeks 8AM-4PM (Mon-Fri)- Positive company culture- Hands on management team - Competitive pay $18.46 hourly-Location: Brampton In office (With potential to work from home in the future)- Immediate startResponsibilitiesWhat you will be doing: - Responding to inbound calls, emails, and live chat- Tracking and tracing packages- Dealing with invoicing issues- Escalating issues to management when necessary QualificationsWho you are: - Excellent written and verbal communication in both languages- Previous experience working in a high volume call center- A personable team player with the ability to learn quickly - Proven ability to handle high volume calls with ease and a sense of calmness - Helpful by nature with the ability to problem solve - Flexible and able to start immediately SummaryDo you enjoy being busy? Do you have experience working in a high volume call center? Are you a Customer Service Professional and looking for a new challenge in an exciting and fast pace industry? If you answered YES to all of the above you will want to keep reading!A leader in Logistics and Shipping is looking to hire a Call Center Representative to join the Brampton team immediately on an ongoing contract. Reporting to the Customer Service Manager, you will be the first point of contact for businesses and consumers looking to track and trace their shipments. The successful candidate will be skilled at multitasking and genuinely enjoy helping people. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Brampton, Ontario
      • Permanent
      JOB DESCRIPTIONA global leader in the sales, marketing and distribution of specialty chemicals is looking for a Bilingual Customer Service Representative/ Order Management to join their Brampton team for a 6 month contract!Why you want the job:- Gain experience supporting a great team- Growth and development opportunities- Regular business hours Monday to Friday (9-5 or 10-6)- Positive company culture- Hands on management team- Work From Home (Until Further Notice)- Office Location Brampton- $49,000 competitive salary-6 Month contract with opportunity to be extension & go permanentWho you are:- Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- 1-3 years of experience in customer service call centre/ Order management background- B2B Customer Service Experience an asset- An ability to learn quickly and work independently with little supervision- Tech Savvy: JD Edwards experience an asset- Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment- Flexible and able to start immediatelyWhat you will be doing:-Accurately and efficiently process customer orders (B2B, Warehouse/Direct)-Acknowledge all customer complaints within 24 hours. Ensure that an appropriate resolution is initiated andcommunicated to the customer within 48 hours. Involve the appropriate personnel when needed. Updatesystem as required.-Qualify new customers using the established protocol. Alert regulatory to suspicious requests.-Communicate new service fees and relevant IMCD policies to customers-Ensure that customer profiles and up-to-date in system-Contact customers for specific information (i.e., forecasts, releases off blanket orders etc.)-Investigate inventory issues, delivery issues and pricing discrepancies and ensure timely resolution andcommunication-Work with A/R to resolve credit issues and assist with new customer credit requests-Retrieve data from internal systems as required to fulfill customer requirements (i.e., supply contracts,agreements, quotes, samples, purchase history etc.)-Generate and request required documents for international shipments (i.e., customs, FDA, Prior Notice).-Provide any documents requested by Customer-Prioritize, communicate and effectively execute all rush orders-Monitor future and back-order reports - sales order managementIf you are looking to get your foot in the door of one of with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Apply directly to navpreet.sandhu@randstad.ca by sending a copy of your resume and quoting "Bilingual Order Management" in the subject line to be considered for the opportunity.AdvantagesWhy you want the job:- Gain experience supporting a great team- Growth and development opportunities- Regular business hours Monday to Friday (9-5 or 10-6)- Positive company culture- Hands on management team- Work From Home (Until Further Notice)- Office Location Brampton-6 Month contract with opportunity to be extension & go permanentResponsibilitiesWhat you will be doing:-Accurately and efficiently process customer orders (B2B, Warehouse/Direct)-Acknowledge all customer complaints within 24 hours. Ensure that an appropriate resolution is initiated andcommunicated to the customer within 48 hours. Involve the appropriate personnel when needed. Updatesystem as required.-Qualify new customers using the established protocol. Alert regulatory to suspicious requests.-Communicate new service fees and relevant IMCD policies to customers-Ensure that customer profiles and up-to-date in system-Contact customers for specific information (i.e., forecasts, releases off blanket orders etc.)-Investigate inventory issues, delivery issues and pricing discrepancies and ensure timely resolution andcommunication-Work with A/R to resolve credit issues and assist with new customer credit requests-Retrieve data from internal systems as required to fulfill customer requirements (i.e., supply contracts,agreements, quotes, samples, purchase history etc.)-Generate and request required documents for international shipments (i.e., customs, FDA, Prior Notice).-Provide any documents requested by Customer-Prioritize, communicate and effectively execute all rush orders-Monitor future and back-order reports - sales order managementQualificationsWho you are:- Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- 1-4 years of experience in customer service call centre/ Order management background- B2B Custome Service Experience an asset- An ability to learn quickly and work independently with little supervision- Tech Savvy: JD Edwards experience an asset- Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment- Flexible and able to start immediatelySummaryA global leader in the sales, marketing and distribution of specialty chemicals is looking for a Bilingual Customer Service Representative/ Order Management to join their Brampton team for a 6 month contract!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      JOB DESCRIPTIONA global leader in the sales, marketing and distribution of specialty chemicals is looking for a Bilingual Customer Service Representative/ Order Management to join their Brampton team for a 6 month contract!Why you want the job:- Gain experience supporting a great team- Growth and development opportunities- Regular business hours Monday to Friday (9-5 or 10-6)- Positive company culture- Hands on management team- Work From Home (Until Further Notice)- Office Location Brampton- $49,000 competitive salary-6 Month contract with opportunity to be extension & go permanentWho you are:- Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- 1-3 years of experience in customer service call centre/ Order management background- B2B Customer Service Experience an asset- An ability to learn quickly and work independently with little supervision- Tech Savvy: JD Edwards experience an asset- Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment- Flexible and able to start immediatelyWhat you will be doing:-Accurately and efficiently process customer orders (B2B, Warehouse/Direct)-Acknowledge all customer complaints within 24 hours. Ensure that an appropriate resolution is initiated andcommunicated to the customer within 48 hours. Involve the appropriate personnel when needed. Updatesystem as required.-Qualify new customers using the established protocol. Alert regulatory to suspicious requests.-Communicate new service fees and relevant IMCD policies to customers-Ensure that customer profiles and up-to-date in system-Contact customers for specific information (i.e., forecasts, releases off blanket orders etc.)-Investigate inventory issues, delivery issues and pricing discrepancies and ensure timely resolution andcommunication-Work with A/R to resolve credit issues and assist with new customer credit requests-Retrieve data from internal systems as required to fulfill customer requirements (i.e., supply contracts,agreements, quotes, samples, purchase history etc.)-Generate and request required documents for international shipments (i.e., customs, FDA, Prior Notice).-Provide any documents requested by Customer-Prioritize, communicate and effectively execute all rush orders-Monitor future and back-order reports - sales order managementIf you are looking to get your foot in the door of one of with plenty of opportunity for learning and development, this is the opportunity for you!To apply:1. Apply directly to navpreet.sandhu@randstad.ca by sending a copy of your resume and quoting "Bilingual Order Management" in the subject line to be considered for the opportunity.AdvantagesWhy you want the job:- Gain experience supporting a great team- Growth and development opportunities- Regular business hours Monday to Friday (9-5 or 10-6)- Positive company culture- Hands on management team- Work From Home (Until Further Notice)- Office Location Brampton-6 Month contract with opportunity to be extension & go permanentResponsibilitiesWhat you will be doing:-Accurately and efficiently process customer orders (B2B, Warehouse/Direct)-Acknowledge all customer complaints within 24 hours. Ensure that an appropriate resolution is initiated andcommunicated to the customer within 48 hours. Involve the appropriate personnel when needed. Updatesystem as required.-Qualify new customers using the established protocol. Alert regulatory to suspicious requests.-Communicate new service fees and relevant IMCD policies to customers-Ensure that customer profiles and up-to-date in system-Contact customers for specific information (i.e., forecasts, releases off blanket orders etc.)-Investigate inventory issues, delivery issues and pricing discrepancies and ensure timely resolution andcommunication-Work with A/R to resolve credit issues and assist with new customer credit requests-Retrieve data from internal systems as required to fulfill customer requirements (i.e., supply contracts,agreements, quotes, samples, purchase history etc.)-Generate and request required documents for international shipments (i.e., customs, FDA, Prior Notice).-Provide any documents requested by Customer-Prioritize, communicate and effectively execute all rush orders-Monitor future and back-order reports - sales order managementQualificationsWho you are:- Bilingual and fully fluent in French and English with excellent written and verbal communication in both languages- 1-4 years of experience in customer service call centre/ Order management background- B2B Custome Service Experience an asset- An ability to learn quickly and work independently with little supervision- Tech Savvy: JD Edwards experience an asset- Excellent organization and problem solving skills- A team player with a proven ability to work well under pressure in a fast paced environment- Flexible and able to start immediatelySummaryA global leader in the sales, marketing and distribution of specialty chemicals is looking for a Bilingual Customer Service Representative/ Order Management to join their Brampton team for a 6 month contract!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Permanent
      Are you looking for a new job that will let you exercise your customer service muscles? Do you enjoy talking to many different people each day and helping them out? Are you good at handling multiple priorities at the same time and still find yourself able to achieve great results? Would you consider yourself an expert at dealing with people and understanding their problems or concerns? If so, we’d love to speak to you!We are looking for a Bilingual Customer Service Representatives to work from Office for a well established company! You’ll be responsible for providing world class customer service to callers over the phone! Taking inbound calls, you’ll get to work as part of a team that will support your professional development. This Etobicoke company is a great space to work and we know you’ll love it here!Some quick details!MUST be available to work between 7am and 11pm Monday-SundayYou need to be fluent in English and if you know French, an added advantageThis is a Work From Office position!Advantages-Permanent Position- no short term contracts-Competitive pay rate-No Overnight shifts-Large lunch room and great team environment- Easy access by public transit-Work From Home available after 3 months, if you meet all requirements.Responsibilities Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and Tier 1 online support.  In conjunction with on-screen customer information, identify customer needs through customer contact while simultaneously reading/updating customer information on the system. Analyze information presented by the customer and action next steps accordingly based on the nature of the inquiry.  Adhere to established escalation procedures when mitigating complaints/escalations on the first contact.  Adhere to the Millennium1 Solutions Business Conduct Guidelines and Sensitive Consumer Information Standard, while maintaining requirements in relation to PCI compliance standards.  Achieve quality service by accurately assessing and responding to customer needs, using sound judgment and flexibility when recommending appropriate options/solutions.  Fulfill customer brand expectations in a manner that complies with policies, practices and procedures. End each call by completing all required activity in order to fulfill customer requests and document everything.Qualifications Excellent communication skills, both verbal and written.  Fluent in English and French Demonstrated analytical and problem-solving skills. Demonstrated ability to work within time constraints.  Working knowledge of PCs and strong keyboarding skills (min 25 wpm)Positive attitude and demonstrated ability to perform in a team-based environment.  Professional and pleasant telephone manner.  Must have flexibility and willingness to work rotational shifts, including evenings and weekends. Experience working in a call center environment specifically in a customer service role. Previous Financial Services experience would be considered an assetSummaryIf Interested, apply to the position directly or contact melissa.wilson@randstad.ca through an email .Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new job that will let you exercise your customer service muscles? Do you enjoy talking to many different people each day and helping them out? Are you good at handling multiple priorities at the same time and still find yourself able to achieve great results? Would you consider yourself an expert at dealing with people and understanding their problems or concerns? If so, we’d love to speak to you!We are looking for a Bilingual Customer Service Representatives to work from Office for a well established company! You’ll be responsible for providing world class customer service to callers over the phone! Taking inbound calls, you’ll get to work as part of a team that will support your professional development. This Etobicoke company is a great space to work and we know you’ll love it here!Some quick details!MUST be available to work between 7am and 11pm Monday-SundayYou need to be fluent in English and if you know French, an added advantageThis is a Work From Office position!Advantages-Permanent Position- no short term contracts-Competitive pay rate-No Overnight shifts-Large lunch room and great team environment- Easy access by public transit-Work From Home available after 3 months, if you meet all requirements.Responsibilities Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and Tier 1 online support.  In conjunction with on-screen customer information, identify customer needs through customer contact while simultaneously reading/updating customer information on the system. Analyze information presented by the customer and action next steps accordingly based on the nature of the inquiry.  Adhere to established escalation procedures when mitigating complaints/escalations on the first contact.  Adhere to the Millennium1 Solutions Business Conduct Guidelines and Sensitive Consumer Information Standard, while maintaining requirements in relation to PCI compliance standards.  Achieve quality service by accurately assessing and responding to customer needs, using sound judgment and flexibility when recommending appropriate options/solutions.  Fulfill customer brand expectations in a manner that complies with policies, practices and procedures. End each call by completing all required activity in order to fulfill customer requests and document everything.Qualifications Excellent communication skills, both verbal and written.  Fluent in English and French Demonstrated analytical and problem-solving skills. Demonstrated ability to work within time constraints.  Working knowledge of PCs and strong keyboarding skills (min 25 wpm)Positive attitude and demonstrated ability to perform in a team-based environment.  Professional and pleasant telephone manner.  Must have flexibility and willingness to work rotational shifts, including evenings and weekends. Experience working in a call center environment specifically in a customer service role. Previous Financial Services experience would be considered an assetSummaryIf Interested, apply to the position directly or contact melissa.wilson@randstad.ca through an email .Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Permanent
      • $45,000 - $57,000 per year
      Would you like to work with one of the largest insurance and wealth management groups in Canada? Our client is looking for customer service representatives to join their client relations team. If you are looking for an excellent company that offers great growth opportunities, you have a positive attitude towards problem solving and teamwork, we want to hear from you! The successful individual will:•be committed to providing genuine service, •build effective customer relationships and are the expert to talk to•be a team player and contribute towards the company’s success•work well under pressure and effectively deal with all clients•possess excellent communication skills so that clients receive accurate and value-added service from our department.Priority will be given to French Bilingual candidates, but English-only candidates will also be considered. If this sounds like you, keep reading and if you are interested, apply directly and/or email me your resume at navpreet.sandhu@randstad.ca. We thank all candidates but only those selected for an interview will be contacted. Advantages• WFH & then hybrid model after COVID restrictions have been lifted• English $45K - $52K BOE• French Bilinguals $50 - $57K BOE• $400 ergonomic allowance • Great working hours: Monday to Friday between 8 am to 5 pm • Paid training (around 4 weeks)• Product discounts• Defined Benefit Plan• Insurance after 3 months • Share purchase plan• Availability to further your education after 1 year of employmentResponsibilities• Respond to telephone calls from internal and external clients (approximately 40 calls a day)• Must be able to accurately answer questions on products with full understanding • Make decisions to facilitate the client’s request• Resolve complaints from clients- within the guidelines provided.• Focus on building and maintaining excellent relationships with clients and partners• Update basic information received from clients, such as address changes, PAC, name corrections, add notes and follow-ups for special handling. Use of the Workflow system todocument and submit change requests is required.Problem Solving•The CRS is empowered to assist clients to ensure a positive experience•Provide 1st line resolution to problems or know when and how to follow up with other internal staff for resolutions.Qualifications• Priority will be given to French Bilingual Candidates • College degree with a specialization (professional degree) and 2-3 years of relevant experience• Excellent verbal and written communication• Excellent ability to pass on knowledge (pedagogy and psychology)• Autonomy and excellent judgment• Analytical skills with attention to detail• Sense of priorities• Good stress management• Stellar training, ACS course (an asset)SummaryIf this sounds like you, apply directly and/or email me your resume at navpreet.sandhu@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Would you like to work with one of the largest insurance and wealth management groups in Canada? Our client is looking for customer service representatives to join their client relations team. If you are looking for an excellent company that offers great growth opportunities, you have a positive attitude towards problem solving and teamwork, we want to hear from you! The successful individual will:•be committed to providing genuine service, •build effective customer relationships and are the expert to talk to•be a team player and contribute towards the company’s success•work well under pressure and effectively deal with all clients•possess excellent communication skills so that clients receive accurate and value-added service from our department.Priority will be given to French Bilingual candidates, but English-only candidates will also be considered. If this sounds like you, keep reading and if you are interested, apply directly and/or email me your resume at navpreet.sandhu@randstad.ca. We thank all candidates but only those selected for an interview will be contacted. Advantages• WFH & then hybrid model after COVID restrictions have been lifted• English $45K - $52K BOE• French Bilinguals $50 - $57K BOE• $400 ergonomic allowance • Great working hours: Monday to Friday between 8 am to 5 pm • Paid training (around 4 weeks)• Product discounts• Defined Benefit Plan• Insurance after 3 months • Share purchase plan• Availability to further your education after 1 year of employmentResponsibilities• Respond to telephone calls from internal and external clients (approximately 40 calls a day)• Must be able to accurately answer questions on products with full understanding • Make decisions to facilitate the client’s request• Resolve complaints from clients- within the guidelines provided.• Focus on building and maintaining excellent relationships with clients and partners• Update basic information received from clients, such as address changes, PAC, name corrections, add notes and follow-ups for special handling. Use of the Workflow system todocument and submit change requests is required.Problem Solving•The CRS is empowered to assist clients to ensure a positive experience•Provide 1st line resolution to problems or know when and how to follow up with other internal staff for resolutions.Qualifications• Priority will be given to French Bilingual Candidates • College degree with a specialization (professional degree) and 2-3 years of relevant experience• Excellent verbal and written communication• Excellent ability to pass on knowledge (pedagogy and psychology)• Autonomy and excellent judgment• Analytical skills with attention to detail• Sense of priorities• Good stress management• Stellar training, ACS course (an asset)SummaryIf this sounds like you, apply directly and/or email me your resume at navpreet.sandhu@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Contract
      Are you looking for a new position that will allow you to develop your customer service skills while learning new skills? Do you enjoy talking to different people every day and helping them? We're looking for dynamic and experienced customer service representatives to provide web support to members, while working from the comfort of your own home.As a Bilingual (English/French) Customer Service and Web Support Agent you will be responsible for answering technical support requests related to the new integrated member site, either by phone or email.4 month contract, possibility of extensionSalary: 19.50/hourWork availability: Monday to Friday, between 8:00am and 8:00pm.Schedules given in advance, full-time employmentLocation: work from home AdvantagesBelow is a summary of the benefits you can enjoy in this role as a bilingual Customer Service and Web Support Agent:- Work from home- A dynamic work environment- Schedule from Monday to Friday only, weekends are free.- Possibility of extension and advancement within the company- Equipment provided by the employer - Virtual training - duration 2 weeks - An inclusive and accessible work environment - Working with a leading Canadian companyResponsibilitiesAs a Bilingual (English/French) Customer Service and Web Support Agent, you will be responsible for:- Using your high level customer service to dialogue with customers to fully understand their needs (inbound calls)- Provide advice regarding their needs or difficulties when navigating on the website, or other requests related to their account - Troubleshooting and resolving technical problems by phone and email, password resets, remote troubleshooting- Building and maintaining strong client relationshipsQualificationsTo provide an exceptional customer experience and web support, here's what you'll need as a Bilingual (English/French) Customer Service and Web Support Agent:- Excellent English and French language skills, both written and oral- Experience in customer service and customer support - Strong problem-solving skills and ability to use good judgement- Passionate about technology with proven technical skills - Ability to empathize with the needs and technical know-how of each customer - Skills in organizing and prioritizing workSummary4 month contract, possibility of extensionSalary: 19.50/hourWork availability: Monday to Friday, between 8:00am and 8:00pm.Schedules given in advance, full-time employment Interviews: Happening now!Are you the ideal candidate for this role? Would you like to work for a leading company? Send us your updated CV with the subject "Web Support Agent - Insurance" :aditi.gandhi@randstad.caFurthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!We are here to help you seize this opportunity,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new position that will allow you to develop your customer service skills while learning new skills? Do you enjoy talking to different people every day and helping them? We're looking for dynamic and experienced customer service representatives to provide web support to members, while working from the comfort of your own home.As a Bilingual (English/French) Customer Service and Web Support Agent you will be responsible for answering technical support requests related to the new integrated member site, either by phone or email.4 month contract, possibility of extensionSalary: 19.50/hourWork availability: Monday to Friday, between 8:00am and 8:00pm.Schedules given in advance, full-time employmentLocation: work from home AdvantagesBelow is a summary of the benefits you can enjoy in this role as a bilingual Customer Service and Web Support Agent:- Work from home- A dynamic work environment- Schedule from Monday to Friday only, weekends are free.- Possibility of extension and advancement within the company- Equipment provided by the employer - Virtual training - duration 2 weeks - An inclusive and accessible work environment - Working with a leading Canadian companyResponsibilitiesAs a Bilingual (English/French) Customer Service and Web Support Agent, you will be responsible for:- Using your high level customer service to dialogue with customers to fully understand their needs (inbound calls)- Provide advice regarding their needs or difficulties when navigating on the website, or other requests related to their account - Troubleshooting and resolving technical problems by phone and email, password resets, remote troubleshooting- Building and maintaining strong client relationshipsQualificationsTo provide an exceptional customer experience and web support, here's what you'll need as a Bilingual (English/French) Customer Service and Web Support Agent:- Excellent English and French language skills, both written and oral- Experience in customer service and customer support - Strong problem-solving skills and ability to use good judgement- Passionate about technology with proven technical skills - Ability to empathize with the needs and technical know-how of each customer - Skills in organizing and prioritizing workSummary4 month contract, possibility of extensionSalary: 19.50/hourWork availability: Monday to Friday, between 8:00am and 8:00pm.Schedules given in advance, full-time employment Interviews: Happening now!Are you the ideal candidate for this role? Would you like to work for a leading company? Send us your updated CV with the subject "Web Support Agent - Insurance" :aditi.gandhi@randstad.caFurthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!We are here to help you seize this opportunity,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Contract
      • $14.25 per hour
      Do you want to work with great Non-Profit organizations?Do you want to have an impact?Do you want to work in a growing sector?Randstad is looking for candidates with strong verbal communication skills for a Call Centre Fundraiser in Toronto! We are looking for candidates to start October 12th for a temporary to permanent role.If you are motivated, passionate and comfortable working in a wide range of non-profit sectors, then we have the position just for you.Start date: Tuesday, October 12thInterviews: Phone interviews will be conductedHours of operation:Shifts vary between Monday-Friday 12:30 PM to 9:00 PM and Saturday 11:00 AM to 5:00 PM (PICK YOUR OWN SHIFTS - a minimum of 3/week)Pay Rate: $14.35 per hour (plus weekly performance bonus) Where:- Work from Home (Must have the proper set up)What:- Outbound call centre (Fundraising) Training: - Mandatory training: Tuesday, October 12th - Friday - October 15th 12:30 pm - 9:00 pmAdvantages- $14.35/hour, plus performance bonus (can earn up to an extra $2/hour on the phones)- Flexible Schedule - Pick the days you want to work! - This position is ideal for students or freelancers because of the great ability for flexible scheduling. - Professional office and working environment- Work for a great company- WORK FROM HOME- Great networking opportunityResponsibilitiesJob Duties for Call Centre Fundraiser include: - Outbound calls (call centre setting) - Fundraising - Collect donations- Provide a great customer experience QualificationsQualifications:- Customer service or Call centre experience is required (Outbound or Telemarketing preferred) - Flexible Scheduling - Must be able to work a minimum of 3 shifts a week- Clear communication skills over the phone - Exceptional listening and conversational skills- Has basic computer knowledge and data entry skills SummaryIf you are interested in the Call Center Fundraiser, apply now!- Apply online!- Send your resume to Anastasia at anastasia.kourniotis@randstad.ca (Reference: Outbound Fundraisers – Toronto)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you want to work with great Non-Profit organizations?Do you want to have an impact?Do you want to work in a growing sector?Randstad is looking for candidates with strong verbal communication skills for a Call Centre Fundraiser in Toronto! We are looking for candidates to start October 12th for a temporary to permanent role.If you are motivated, passionate and comfortable working in a wide range of non-profit sectors, then we have the position just for you.Start date: Tuesday, October 12thInterviews: Phone interviews will be conductedHours of operation:Shifts vary between Monday-Friday 12:30 PM to 9:00 PM and Saturday 11:00 AM to 5:00 PM (PICK YOUR OWN SHIFTS - a minimum of 3/week)Pay Rate: $14.35 per hour (plus weekly performance bonus) Where:- Work from Home (Must have the proper set up)What:- Outbound call centre (Fundraising) Training: - Mandatory training: Tuesday, October 12th - Friday - October 15th 12:30 pm - 9:00 pmAdvantages- $14.35/hour, plus performance bonus (can earn up to an extra $2/hour on the phones)- Flexible Schedule - Pick the days you want to work! - This position is ideal for students or freelancers because of the great ability for flexible scheduling. - Professional office and working environment- Work for a great company- WORK FROM HOME- Great networking opportunityResponsibilitiesJob Duties for Call Centre Fundraiser include: - Outbound calls (call centre setting) - Fundraising - Collect donations- Provide a great customer experience QualificationsQualifications:- Customer service or Call centre experience is required (Outbound or Telemarketing preferred) - Flexible Scheduling - Must be able to work a minimum of 3 shifts a week- Clear communication skills over the phone - Exceptional listening and conversational skills- Has basic computer knowledge and data entry skills SummaryIf you are interested in the Call Center Fundraiser, apply now!- Apply online!- Send your resume to Anastasia at anastasia.kourniotis@randstad.ca (Reference: Outbound Fundraisers – Toronto)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.