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    • Boucherville, Québec
    • Contract
    • $16.00 - $18.00 per hour
    Do you enjoy building relationships with others? Do you have previous call centre experience? Are you looking to get your foot in the door with a growing company? Then we have the job for YOU!We are looking for Inbound Customer Service Representatives to work for a well-known distribution Company in their contact center located in Boucherville. Salary: $16 - 18$/ hourLocation: BouchervilleHours of Operation: Monday to Friday, 8h00am-4h30pm,Industry: distribution company Advantages- Get your foot in the door with a great company- Great opportunity to gain experience in a fast-paced environment- Paid training- Full-time hours- Fun and casual environment- Build relationships with different clients- Office in Boucherville - Parking available ResponsibilitiesJob duties of a Customer Service Representative are, but not limited to:- Taking inbound calls from clients- Enter orders into the system- Checking up on delivery frequency- Making sure deliveries are sent out in a timely manner- Providing product and service information - Answer questions about warranties or replacement parts - Updating clients profile accordingly - Providing top-notch customer service on every callQualifications- Customer Service experience is mandatory- 1 year call centre experience is preferred- Looking for someone who is self-motivated- Bilingual (spoken and written fluently)- Dynamic and passionate - Outgoing, positive attitude- Hard worker, quick learner- Tech-savvy- Enjoy a fast-paced environment- Goes above and beyond- Conflict resolution and problem-solving is keySummarySalary: $16 - 18$/ hourLocation: BouchervilleHours of Operation: Monday to Friday, 8h00am-4h30pm,Industry: distribution company You recognize yourself in this description, don't wait any longer and send us your CV : karen.leiton@randstad.caflorence.lefebvre@randstad.ca If you know someone who might be interested in similar positions, please do not hesitate to provide them with our contact details; it will be our pleasure to help them!Looking forward to talking to you,Ali, Florence, KarenRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you enjoy building relationships with others? Do you have previous call centre experience? Are you looking to get your foot in the door with a growing company? Then we have the job for YOU!We are looking for Inbound Customer Service Representatives to work for a well-known distribution Company in their contact center located in Boucherville. Salary: $16 - 18$/ hourLocation: BouchervilleHours of Operation: Monday to Friday, 8h00am-4h30pm,Industry: distribution company Advantages- Get your foot in the door with a great company- Great opportunity to gain experience in a fast-paced environment- Paid training- Full-time hours- Fun and casual environment- Build relationships with different clients- Office in Boucherville - Parking available ResponsibilitiesJob duties of a Customer Service Representative are, but not limited to:- Taking inbound calls from clients- Enter orders into the system- Checking up on delivery frequency- Making sure deliveries are sent out in a timely manner- Providing product and service information - Answer questions about warranties or replacement parts - Updating clients profile accordingly - Providing top-notch customer service on every callQualifications- Customer Service experience is mandatory- 1 year call centre experience is preferred- Looking for someone who is self-motivated- Bilingual (spoken and written fluently)- Dynamic and passionate - Outgoing, positive attitude- Hard worker, quick learner- Tech-savvy- Enjoy a fast-paced environment- Goes above and beyond- Conflict resolution and problem-solving is keySummarySalary: $16 - 18$/ hourLocation: BouchervilleHours of Operation: Monday to Friday, 8h00am-4h30pm,Industry: distribution company You recognize yourself in this description, don't wait any longer and send us your CV : karen.leiton@randstad.caflorence.lefebvre@randstad.ca If you know someone who might be interested in similar positions, please do not hesitate to provide them with our contact details; it will be our pleasure to help them!Looking forward to talking to you,Ali, Florence, KarenRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Boucherville, Québec
    • Contract
    • $17.00 - $18.00 per hour
    URGENT!!! Job starting October 25th for a reputable distribution company in Boucherville!!! You have experience in customer service and call center? You like to be in contact with people and work in a team? Are you looking for job and schedule stability? Here is your chance to put your skills to work! Job: Customer Service Agent Salary: $17 - 18$/ hourLocation: BouchervilleHours of Operation: Monday to Friday, 8h00am-4h30pm,Industry: distribution company Advantages- Get your foot in the door with a great company- Great opportunity to gain experience in a fast-paced environment- Paid training- Full-time hours- Fun and casual environment- Build relationships with different clients- Office location in Boucherville - Parking available ResponsibilitiesJob duties of a Customer Service Representative are, but not limited to:- Taking inbound calls from clients- Enter orders into the system- Checking up on delivery frequency- Making sure deliveries are sent out in a timely manner- Providing product and service information - Answer questions about warranties or replacement parts - Updating clients profile accordingly - Providing top-notch customer service on every callQualifications- Customer Service experience is mandatory- 1 year call centre experience is preferred- Looking for someone who is self-motivated- Bilingual (spoken and written fluently)- Dynamic and passionate - Outgoing, positive attitude- Hard worker, quick learner- Tech-savvy- Enjoy a fast-paced environment- Goes above and beyond- Conflict resolution and problem-solving is keySummarySalary: $17 - 18$/ hourLocation: BouchervilleHours of Operation: Monday to Friday, 8h00am-4h30pm,Industry: distribution company You recognize yourself in this description, don't wait any longer and send us your CV : karen.leiton@randstad.caali.abouzeid@randstad.ca florence.lefebvre@randstad.ca If you know someone who might be interested in similar positions, please do not hesitate to provide them with our contact details; it will be our pleasure to help them!Looking forward to talking to you,Ali, Florence, KarenRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    URGENT!!! Job starting October 25th for a reputable distribution company in Boucherville!!! You have experience in customer service and call center? You like to be in contact with people and work in a team? Are you looking for job and schedule stability? Here is your chance to put your skills to work! Job: Customer Service Agent Salary: $17 - 18$/ hourLocation: BouchervilleHours of Operation: Monday to Friday, 8h00am-4h30pm,Industry: distribution company Advantages- Get your foot in the door with a great company- Great opportunity to gain experience in a fast-paced environment- Paid training- Full-time hours- Fun and casual environment- Build relationships with different clients- Office location in Boucherville - Parking available ResponsibilitiesJob duties of a Customer Service Representative are, but not limited to:- Taking inbound calls from clients- Enter orders into the system- Checking up on delivery frequency- Making sure deliveries are sent out in a timely manner- Providing product and service information - Answer questions about warranties or replacement parts - Updating clients profile accordingly - Providing top-notch customer service on every callQualifications- Customer Service experience is mandatory- 1 year call centre experience is preferred- Looking for someone who is self-motivated- Bilingual (spoken and written fluently)- Dynamic and passionate - Outgoing, positive attitude- Hard worker, quick learner- Tech-savvy- Enjoy a fast-paced environment- Goes above and beyond- Conflict resolution and problem-solving is keySummarySalary: $17 - 18$/ hourLocation: BouchervilleHours of Operation: Monday to Friday, 8h00am-4h30pm,Industry: distribution company You recognize yourself in this description, don't wait any longer and send us your CV : karen.leiton@randstad.caali.abouzeid@randstad.ca florence.lefebvre@randstad.ca If you know someone who might be interested in similar positions, please do not hesitate to provide them with our contact details; it will be our pleasure to help them!Looking forward to talking to you,Ali, Florence, KarenRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Boucherville, Québec
    • Contract
    • $17.00 - $18.00 per hour
    APPLY NOW!!! Customer service job starting on October 25th for a reputable distribution company in Boucherville!!! You have experience in customer service and call center? You like to be in contact with people and work in a team? Are you looking for job and schedule stability? Here is your chance to put your skills to work! Job: Customer Service Agent Salary: $17 - 18$/ hourLocation: Boucherville (at the office)Hours of Operation: Monday to Friday, 8h00am-4h30pm,Industry: distribution company Advantages- Get your foot in the door with a great company- Great opportunity to gain experience in a fast-paced environment- Paid training- Full-time hours- Fun and casual environment- Build relationships with different clients- Office location in Boucherville - Parking available ResponsibilitiesJob duties of a Customer Service Representative are, but not limited to:- Taking inbound calls from clients- Enter orders into the system- Checking up on delivery frequency- Making sure deliveries are sent out in a timely manner- Providing product and service information - Answer questions about warranties or replacement parts - Updating clients profile accordingly - Providing top-notch customer service on every callQualifications- Customer Service experience is mandatory- 1 year call centre experience is preferred- Looking for someone who is self-motivated- Bilingual (spoken and written fluently)- Dynamic and passionate - Outgoing, positive attitude- Hard worker, quick learner- Tech-savvy- Enjoy a fast-paced environment- Goes above and beyond- Conflict resolution and problem-solving is keySummarySalary: $17 - 18$/ hourLocation: BouchervilleHours of Operation: Monday to Friday, 8h00am-4h30pm,Industry: distribution company You recognize yourself in this description, don't wait any longer and send us your CV : karen.leiton@randstad.caali.abouzeid@randstad.ca florence.lefebvre@randstad.ca If you know someone who might be interested in similar positions, please do not hesitate to provide them with our contact details; it will be our pleasure to help them!Looking forward to talking to you,Ali, Florence, KarenRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    APPLY NOW!!! Customer service job starting on October 25th for a reputable distribution company in Boucherville!!! You have experience in customer service and call center? You like to be in contact with people and work in a team? Are you looking for job and schedule stability? Here is your chance to put your skills to work! Job: Customer Service Agent Salary: $17 - 18$/ hourLocation: Boucherville (at the office)Hours of Operation: Monday to Friday, 8h00am-4h30pm,Industry: distribution company Advantages- Get your foot in the door with a great company- Great opportunity to gain experience in a fast-paced environment- Paid training- Full-time hours- Fun and casual environment- Build relationships with different clients- Office location in Boucherville - Parking available ResponsibilitiesJob duties of a Customer Service Representative are, but not limited to:- Taking inbound calls from clients- Enter orders into the system- Checking up on delivery frequency- Making sure deliveries are sent out in a timely manner- Providing product and service information - Answer questions about warranties or replacement parts - Updating clients profile accordingly - Providing top-notch customer service on every callQualifications- Customer Service experience is mandatory- 1 year call centre experience is preferred- Looking for someone who is self-motivated- Bilingual (spoken and written fluently)- Dynamic and passionate - Outgoing, positive attitude- Hard worker, quick learner- Tech-savvy- Enjoy a fast-paced environment- Goes above and beyond- Conflict resolution and problem-solving is keySummarySalary: $17 - 18$/ hourLocation: BouchervilleHours of Operation: Monday to Friday, 8h00am-4h30pm,Industry: distribution company You recognize yourself in this description, don't wait any longer and send us your CV : karen.leiton@randstad.caali.abouzeid@randstad.ca florence.lefebvre@randstad.ca If you know someone who might be interested in similar positions, please do not hesitate to provide them with our contact details; it will be our pleasure to help them!Looking forward to talking to you,Ali, Florence, KarenRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Boucherville, Québec
    • Contract
    • $17.00 - $18.00 per hour
    Do you enjoy building relationships with others? Do you have previous call centre experience? Are you looking to get your foot in the door with a growing company? Then we have the job for YOU!We are looking for Inbound Customer Service Representatives to work for a well-known distribution Company in their contact center located in Boucherville. Salary: $17 - 18$/ hourLocation: BouchervilleHours of Operation: Monday to Friday, 8h00am-4h30pm,Industry: distribution company Advantages- Get your foot in the door with a great company- Great opportunity to gain experience in a fast-paced environment- Paid training- Full-time hours- Fun and casual environment- Build relationships with different clients- Office location in Boucherville - Parking available ResponsibilitiesJob duties of a Customer Service Representative are, but not limited to:- Taking inbound calls from clients- Enter orders into the system- Checking up on delivery frequency- Making sure deliveries are sent out in a timely manner- Providing product and service information - Answer questions about warranties or replacement parts - Updating clients profile accordingly - Providing top-notch customer service on every callQualifications- Customer Service experience is mandatory- 1 year call centre experience is preferred- Looking for someone who is self-motivated- Bilingual (spoken and written fluently)- Dynamic and passionate - Outgoing, positive attitude- Hard worker, quick learner- Tech-savvy- Enjoy a fast-paced environment- Goes above and beyond- Conflict resolution and problem-solving is keySummarySalary: $17 - 18$/ hourLocation: BouchervilleHours of Operation: Monday to Friday, 8h00am-4h30pm,Industry: distribution company You recognize yourself in this description, don't wait any longer and send us your CV : karen.leiton@randstad.caali.abouzeid@randstad.ca florence.lefebvre@randstad.ca If you know someone who might be interested in similar positions, please do not hesitate to provide them with our contact details; it will be our pleasure to help them!Looking forward to talking to you,Ali, Florence, KarenRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you enjoy building relationships with others? Do you have previous call centre experience? Are you looking to get your foot in the door with a growing company? Then we have the job for YOU!We are looking for Inbound Customer Service Representatives to work for a well-known distribution Company in their contact center located in Boucherville. Salary: $17 - 18$/ hourLocation: BouchervilleHours of Operation: Monday to Friday, 8h00am-4h30pm,Industry: distribution company Advantages- Get your foot in the door with a great company- Great opportunity to gain experience in a fast-paced environment- Paid training- Full-time hours- Fun and casual environment- Build relationships with different clients- Office location in Boucherville - Parking available ResponsibilitiesJob duties of a Customer Service Representative are, but not limited to:- Taking inbound calls from clients- Enter orders into the system- Checking up on delivery frequency- Making sure deliveries are sent out in a timely manner- Providing product and service information - Answer questions about warranties or replacement parts - Updating clients profile accordingly - Providing top-notch customer service on every callQualifications- Customer Service experience is mandatory- 1 year call centre experience is preferred- Looking for someone who is self-motivated- Bilingual (spoken and written fluently)- Dynamic and passionate - Outgoing, positive attitude- Hard worker, quick learner- Tech-savvy- Enjoy a fast-paced environment- Goes above and beyond- Conflict resolution and problem-solving is keySummarySalary: $17 - 18$/ hourLocation: BouchervilleHours of Operation: Monday to Friday, 8h00am-4h30pm,Industry: distribution company You recognize yourself in this description, don't wait any longer and send us your CV : karen.leiton@randstad.caali.abouzeid@randstad.ca florence.lefebvre@randstad.ca If you know someone who might be interested in similar positions, please do not hesitate to provide them with our contact details; it will be our pleasure to help them!Looking forward to talking to you,Ali, Florence, KarenRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Longueuil, Québec
    • Permanent
    • $41,000 per year
    Are you a French bilingual customer service representative looking for a new opportunity within the financial sector? Do you value customers and provide a high level of customer service over the telephone? Are you looking to work remotely from Ontario or Quebec? If so, then we may have the role for you. We are currently looking for a customer service representative (Customer Relations Specialist) to join our team working from home in a permanent role. This role offers full-time hours.**Please note, this role is working from home. You will need a high-speed internet connection via an Ethernet wire**The main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts, and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: sophie.hickles@randstad.ca with the subject "French Bilingual Inbound Customer Service " **Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Work with a huge Canadian company with an excellent culture- Learn about the financial industry- An industry-leading company- Full-time role (40 hours a week, 5 days a week!)- Starting November 15th- Working as part of a super friendly and cohesive team- Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.- Permanent role- Employee Share Ownership Program- Canada Pension Defined Contribution Component- Recognition Rewards- Employee discounts**Please note, this role is working from home. You will need high-speed internet connection via an Ethernet wire**Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Confidently discuss topics regarding personal banking, credit cards, charges on accounts, password resets- Meet all internal targets/call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalationsQualifications- Must be fluent in both French & English- Must have excellent communication skills and an upbeat, can-do attitude!- Customer service experience, ideally in a fast-paced environment is a must!- Excellent communication skills both written and verbal- Can work well as part of a large team, remotely- Must be able to work from home with a hard-wired, Ethernet connectionSummaryThe main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: sophie.hickles@randstad.ca with the subject "French Bilingual Inbound Customer Service " If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you a French bilingual customer service representative looking for a new opportunity within the financial sector? Do you value customers and provide a high level of customer service over the telephone? Are you looking to work remotely from Ontario or Quebec? If so, then we may have the role for you. We are currently looking for a customer service representative (Customer Relations Specialist) to join our team working from home in a permanent role. This role offers full-time hours.**Please note, this role is working from home. You will need a high-speed internet connection via an Ethernet wire**The main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts, and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: sophie.hickles@randstad.ca with the subject "French Bilingual Inbound Customer Service " **Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Work with a huge Canadian company with an excellent culture- Learn about the financial industry- An industry-leading company- Full-time role (40 hours a week, 5 days a week!)- Starting November 15th- Working as part of a super friendly and cohesive team- Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.- Permanent role- Employee Share Ownership Program- Canada Pension Defined Contribution Component- Recognition Rewards- Employee discounts**Please note, this role is working from home. You will need high-speed internet connection via an Ethernet wire**Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Confidently discuss topics regarding personal banking, credit cards, charges on accounts, password resets- Meet all internal targets/call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalationsQualifications- Must be fluent in both French & English- Must have excellent communication skills and an upbeat, can-do attitude!- Customer service experience, ideally in a fast-paced environment is a must!- Excellent communication skills both written and verbal- Can work well as part of a large team, remotely- Must be able to work from home with a hard-wired, Ethernet connectionSummaryThe main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: sophie.hickles@randstad.ca with the subject "French Bilingual Inbound Customer Service " If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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