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      • Candiac, Québec
      • Permanent
        Your challenge!Reporting to the Customer Service and Collaboration Supervisor, the Supply Chain Analyst is part of the Customer Relationship Modernization initiative at Cascades. This position is at the crossroads of several teams and allows you to be a key player in the optimization and execution of the replenishment strategy of our customers and Cascades.Why working at Cascades Work environment focused on sharing knowledge and valuing individual and team successes.Profit sharing;RRSP and group insurance with a large employer contribution;Personal computer equipment purchase program;Work-family balance (telecommuting, flexible hours);Employee Assistance Program (EAP);Training Centre;Long-term career management plan;Many other Cascades benefits!Individual responsibilities Ensure the accuracy of the analytical data provided for decision making.Produce cost analysis data for transportation and procurement.Participate in ROI analyses in collaboration with the project office.Manage and develop customer collaboration to meet target and service rate objectivesExecute orders and deliveries in an optimal manner and according to industry best practice standardsMeasure, analyze and provide recommendations to better align internal forecasts with those of the customer.Manage logistics penalties related to the various accounts.Anticipate, analyze and align internal teams to avoid disruptions in the supply chain.Work closely with internal departments such as sales, sales forecasting, production planning, logistics and with the transportation team.Prepare and lead discussions with customer supply teams and company stakeholders.Develop and update performance indicator charts to support decision making and propose improvements to current processes.Optimize logistics costs and be solution oriented in solving problems internally and with the customer.Experiences and strengths Minimum of 3 years experienceExperience on SAP system preferredCollege degree in analytics, finance, IT or other relevant field or university degree.Understanding of supply chain objectives and metrics.Understanding of transportation operations, costs and financing including carrier management, transportation planning, project management and logistics analysis.The ability to evaluate and analyze costs and data.Advanced user of Microsoft Excel and strategic information tools such as POWERBI.Ability to handle multiple projects simultaneously while respecting deadlines and priorities.A great deal of autonomy.A constant desire to improve performance and efficiency.A keen sense of collaboration necessary to communicate effectively with stakeholders at various levels of the organization.Exemplary rigor in the execution of your responsibilities.The collaborative spirit needed to work closely with all team members. #revealyourpotential #LifeAtCascades Cascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner. Use of the masculine in our communications refers equally to both women and men. About CascadesTo be part of Cascades is to reveal the full potential of materials, people and ideas. We are source of possibilities.Since 1964, we have been providing sustainable, innovative and value-creating solutions in packaging, hygiene and recovery.Join 12,000 women and men working in a network of more than 90 operating units located in North America and Europe. 
        Your challenge!Reporting to the Customer Service and Collaboration Supervisor, the Supply Chain Analyst is part of the Customer Relationship Modernization initiative at Cascades. This position is at the crossroads of several teams and allows you to be a key player in the optimization and execution of the replenishment strategy of our customers and Cascades.Why working at Cascades Work environment focused on sharing knowledge and valuing individual and team successes.Profit sharing;RRSP and group insurance with a large employer contribution;Personal computer equipment purchase program;Work-family balance (telecommuting, flexible hours);Employee Assistance Program (EAP);Training Centre;Long-term career management plan;Many other Cascades benefits!Individual responsibilities Ensure the accuracy of the analytical data provided for decision making.Produce cost analysis data for transportation and procurement.Participate in ROI analyses in collaboration with the project office.Manage and develop customer collaboration to meet target and service rate objectivesExecute orders and deliveries in an optimal manner and according to industry best practice standardsMeasure, analyze and provide recommendations to better align internal forecasts with those of the customer.Manage logistics penalties related to the various accounts.Anticipate, analyze and align internal teams to avoid disruptions in the supply chain.Work closely with internal departments such as sales, sales forecasting, production planning, logistics and with the transportation team.Prepare and lead discussions with customer supply teams and company stakeholders.Develop and update performance indicator charts to support decision making and propose improvements to current processes.Optimize logistics costs and be solution oriented in solving problems internally and with the customer.Experiences and strengths Minimum of 3 years experienceExperience on SAP system preferredCollege degree in analytics, finance, IT or other relevant field or university degree.Understanding of supply chain objectives and metrics.Understanding of transportation operations, costs and financing including carrier management, transportation planning, project management and logistics analysis.The ability to evaluate and analyze costs and data.Advanced user of Microsoft Excel and strategic information tools such as POWERBI.Ability to handle multiple projects simultaneously while respecting deadlines and priorities.A great deal of autonomy.A constant desire to improve performance and efficiency.A keen sense of collaboration necessary to communicate effectively with stakeholders at various levels of the organization.Exemplary rigor in the execution of your responsibilities.The collaborative spirit needed to work closely with all team members. #revealyourpotential #LifeAtCascades Cascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner. Use of the masculine in our communications refers equally to both women and men. About CascadesTo be part of Cascades is to reveal the full potential of materials, people and ideas. We are source of possibilities.Since 1964, we have been providing sustainable, innovative and value-creating solutions in packaging, hygiene and recovery.Join 12,000 women and men working in a network of more than 90 operating units located in North America and Europe. 
      • Vaudreuil-Dorion, Québec
      • Permanent
      Interested in working for a booming e-commerce company that sells quality products and services? Are you a dynamic person, and you are passionate about offering customer service over the phone, by email and chat? Well this job is for you!Salary: $15-16 per hour Hours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week or part-time 25h per week) Long-term contractWork from home during the pandemic, eventually you will be required to go back to the office located in Lachine, according to government regulations foreseen for 2022.Languages: English and French are required, Mandarin is an asset.Start of employment: as soon as possibleAdvantagesWhat are the advantages of working as an E-commerce bilingual agent?- working from the comfort of your home during the pandemic - Positive work culture- Be part of a dynamic team- Commissions on appeals, you can hit 18-20$/hr - Possibility of obtaining bonuses twice per year related to the call qualityResponsibilitiesAs an E-commerce bilingual agent, you will be responsible for :- Determine customer needs.- Provide high-quality customer service and find solutions for customers- Solve customer issues by asking them target questions- Respond to emails and instant chats QualificationsTo provide exceptional service, here is what you will need as an E-commerce bilingual agent:- Bilingualism, English and French are required, Mandarin is an asset. - Have a computer and a telephone- Good typing / chat speed- Experience in customer service in a call center- Dynamism and initiative- Be independent- Be able to report to the office once the pandemic has ceasedSummarySalary: $15-16 per hour Hours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week or part-time 25h per week) Long-term contractWork from home during the pandemic, eventually you will be required to go back to the office located in Lachine, according to government regulations foreseen for 2022.Languages: English and French are required, Mandarin is an asset.Start of employment: as soon as possibleAre you interested in the position? Send us your CV directly with the subject"Ecommerce- Customer service agent" We look forward to discussing this opportunity with you,KarenFlorenceSefika karen.leiton@randstad.ca florence.lefebvre@randstad.caSefika.YelOzbek@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Interested in working for a booming e-commerce company that sells quality products and services? Are you a dynamic person, and you are passionate about offering customer service over the phone, by email and chat? Well this job is for you!Salary: $15-16 per hour Hours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week or part-time 25h per week) Long-term contractWork from home during the pandemic, eventually you will be required to go back to the office located in Lachine, according to government regulations foreseen for 2022.Languages: English and French are required, Mandarin is an asset.Start of employment: as soon as possibleAdvantagesWhat are the advantages of working as an E-commerce bilingual agent?- working from the comfort of your home during the pandemic - Positive work culture- Be part of a dynamic team- Commissions on appeals, you can hit 18-20$/hr - Possibility of obtaining bonuses twice per year related to the call qualityResponsibilitiesAs an E-commerce bilingual agent, you will be responsible for :- Determine customer needs.- Provide high-quality customer service and find solutions for customers- Solve customer issues by asking them target questions- Respond to emails and instant chats QualificationsTo provide exceptional service, here is what you will need as an E-commerce bilingual agent:- Bilingualism, English and French are required, Mandarin is an asset. - Have a computer and a telephone- Good typing / chat speed- Experience in customer service in a call center- Dynamism and initiative- Be independent- Be able to report to the office once the pandemic has ceasedSummarySalary: $15-16 per hour Hours: Monday to Friday, 9 a.m. to 5 p.m. (full time - 37.5H per week or part-time 25h per week) Long-term contractWork from home during the pandemic, eventually you will be required to go back to the office located in Lachine, according to government regulations foreseen for 2022.Languages: English and French are required, Mandarin is an asset.Start of employment: as soon as possibleAre you interested in the position? Send us your CV directly with the subject"Ecommerce- Customer service agent" We look forward to discussing this opportunity with you,KarenFlorenceSefika karen.leiton@randstad.ca florence.lefebvre@randstad.caSefika.YelOzbek@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal Nord, Québec
      • Permanent
      • $40,000 - $45,000 per year
      Are you passionate about inside sales? Are you motivated by working for a growing company? Are you bilingual and looking for a new challenge? Our client is one of the largest providers of equipment calibration, repair and maintenance services in the world, with locations in more than 20 countries.He is currently looking for an Inside Sales Representative to join a dynamic and growing team.AdvantagesThe advantages offered in this position:- Permanent position in Montreal-North- Salary of $ 40K to $ 45k depending on experience- 40h / week (between 7h00 and 17h00) from Monday to Friday, stable schedule.- 2 weeks of paid vacation after 1 year of service.- The holiday period is from May 1 to April 30. If the candidate has been employed for less than a year, they will be entitled to one day per month worked.- Insurance after 3 months (Dental Insurance, Disability, Complementary Illness, life)ResponsibilitiesThe tasks of the Inside Sales Representative will be to:- Respond to customer information and / or technical requests (calls and emails)- Manage the account of two customers who have a supply contract.- Take charge of the requests of the service department in order to propose adequate replacement solutions- Follow up on customer requests.- Prepare quotes and orders.- Manage and update customer data, ensuring that information is entered.- Assist customers and always offer them the best solution for each situation.- All other related tasks to ensure the proper functioning of the departmentQualificationsThe qualifications required for this position:- 2 years of experience in customer service- Communication skills (bilingual French and English - written and spoken)- A very good knowledge of Microsoft office (Excel, Outlook, Word)- Ability to solve problems and versatility- Team spirit- Knowledge of electrical / electronic, an asset- Knowledge in our field an assetSummaryDoes this post interest you ? Send us your CV:lea.murray@randstad.caThe use of the masculine gender is intended to lighten the text and make it easier to read.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about inside sales? Are you motivated by working for a growing company? Are you bilingual and looking for a new challenge? Our client is one of the largest providers of equipment calibration, repair and maintenance services in the world, with locations in more than 20 countries.He is currently looking for an Inside Sales Representative to join a dynamic and growing team.AdvantagesThe advantages offered in this position:- Permanent position in Montreal-North- Salary of $ 40K to $ 45k depending on experience- 40h / week (between 7h00 and 17h00) from Monday to Friday, stable schedule.- 2 weeks of paid vacation after 1 year of service.- The holiday period is from May 1 to April 30. If the candidate has been employed for less than a year, they will be entitled to one day per month worked.- Insurance after 3 months (Dental Insurance, Disability, Complementary Illness, life)ResponsibilitiesThe tasks of the Inside Sales Representative will be to:- Respond to customer information and / or technical requests (calls and emails)- Manage the account of two customers who have a supply contract.- Take charge of the requests of the service department in order to propose adequate replacement solutions- Follow up on customer requests.- Prepare quotes and orders.- Manage and update customer data, ensuring that information is entered.- Assist customers and always offer them the best solution for each situation.- All other related tasks to ensure the proper functioning of the departmentQualificationsThe qualifications required for this position:- 2 years of experience in customer service- Communication skills (bilingual French and English - written and spoken)- A very good knowledge of Microsoft office (Excel, Outlook, Word)- Ability to solve problems and versatility- Team spirit- Knowledge of electrical / electronic, an asset- Knowledge in our field an assetSummaryDoes this post interest you ? Send us your CV:lea.murray@randstad.caThe use of the masculine gender is intended to lighten the text and make it easier to read.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Lachine, Québec
      • Contract
      • $19.00 per hour
      Do you have experience as a reservation agent? Looking for a new experience in customer service while providing bookings and reservation services to customers. We do have a great opportunity for you in Lachine ! We are looking for detail-oriented reservation agent to assist customers with their reservation needs.Salary: $ 19 per hourHours: Monday to Friday from 8:00 a.m. to 5:00 p.m Full-time position: 40 hours per week Length of the project: 4 months of contract Location : Lachine AdvantagesWhat are the advantages of accepting this project as a Reservation Agent in the transportation industry?-Learn an in-demand skill that will look good on your resume-Positive work culture-Free parking onsite-Weekends off-Location near restaurants / shopping, 5 minutes by car-Free coffee onsite-Team lunches and Fun and casual environmentResponsibilitiesAs a Reservation Agent in the transportation industry, you will be in charge of:-Responding to customer inquiries about products and services offered by phone or email-Checking the availability of transportation and process times -Making submissions, following up orders and updating clients by phone or email-Work with other departments to ensure better delivery times-Processing payments and sending confirmation details to customers-Answering any questions customers might have about the reservation or international shipping process-Sorting out any issues that may arise with reservations or international shipping process QualificationsTo be successful as a Reservation Agent, you must be able to work with minimal supervision and have excellent customer service skills. Also:-Minimum 1 year experience as a Customer Service Agent-Bilingualism spoken and written required-Be a dynamic, motivated and engaged person-Be organized and be able to adapt quickly to change.-Must be able to travel to Lachine, ideally by car SummarySalary: $ 19 per hourHours: Monday to Friday from 8:00 a.m. to 5:00 p.m Full-time position: 40 hours per week Length of the project: 4 months of contract Location : Lachine Are you interested in the position? Send us your CV by email with the subject "Reservation Agent - transportation"We look forward to discussing this opportunity with you,Karen, Florence and Sefika karen.leiton@randstad.caflorence.lefebvre@randstad.ca sefika.yelozbek@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you have experience as a reservation agent? Looking for a new experience in customer service while providing bookings and reservation services to customers. We do have a great opportunity for you in Lachine ! We are looking for detail-oriented reservation agent to assist customers with their reservation needs.Salary: $ 19 per hourHours: Monday to Friday from 8:00 a.m. to 5:00 p.m Full-time position: 40 hours per week Length of the project: 4 months of contract Location : Lachine AdvantagesWhat are the advantages of accepting this project as a Reservation Agent in the transportation industry?-Learn an in-demand skill that will look good on your resume-Positive work culture-Free parking onsite-Weekends off-Location near restaurants / shopping, 5 minutes by car-Free coffee onsite-Team lunches and Fun and casual environmentResponsibilitiesAs a Reservation Agent in the transportation industry, you will be in charge of:-Responding to customer inquiries about products and services offered by phone or email-Checking the availability of transportation and process times -Making submissions, following up orders and updating clients by phone or email-Work with other departments to ensure better delivery times-Processing payments and sending confirmation details to customers-Answering any questions customers might have about the reservation or international shipping process-Sorting out any issues that may arise with reservations or international shipping process QualificationsTo be successful as a Reservation Agent, you must be able to work with minimal supervision and have excellent customer service skills. Also:-Minimum 1 year experience as a Customer Service Agent-Bilingualism spoken and written required-Be a dynamic, motivated and engaged person-Be organized and be able to adapt quickly to change.-Must be able to travel to Lachine, ideally by car SummarySalary: $ 19 per hourHours: Monday to Friday from 8:00 a.m. to 5:00 p.m Full-time position: 40 hours per week Length of the project: 4 months of contract Location : Lachine Are you interested in the position? Send us your CV by email with the subject "Reservation Agent - transportation"We look forward to discussing this opportunity with you,Karen, Florence and Sefika karen.leiton@randstad.caflorence.lefebvre@randstad.ca sefika.yelozbek@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • LaSalle, Québec
      • Contract
      Looking to develop your professional experience in customer service? Are you a team player who communicates well and who is not afraid to ask questions? If so, we have the role you are looking for!We are currently recruiting for Bilingual Customer Service Representatives to join our client, a records management services company.As a Bilingual Customer Service Representative, you will be responsible for resolving customer inquiries through first call resolution.Advantages• Work for a well-known records management services company• Work from home• 3-month contract• Monday to Friday• Start Date: September 20th, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Customer Service Representative, you will be responsible for:• Reviewing, analyzing, and resolving, customer inquiries in a first call or contact resolution• Editing customers account information (i.e. addresses, authorized users, etc)• Reviewing issues and/or needs, identify trends, making decisions and recommendations on how to resolve issues• Setting up and supporting customers with appropriate technology requirements• Receiving and resolving customer invoice and billing related questions• Generating proprietary customer reports (i.e. activity reports) as neededQualifications• Bilingual in French and English• Have more than 2+ years of experience of call centre experience• Excellent communication skills• Tech-savvy• Analytical and strong problem-solving skills• MS OfficeSummaryIf you are interested in the Bilingual Customer Service Representative role, please apply online at www.randstad.ca.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Looking to develop your professional experience in customer service? Are you a team player who communicates well and who is not afraid to ask questions? If so, we have the role you are looking for!We are currently recruiting for Bilingual Customer Service Representatives to join our client, a records management services company.As a Bilingual Customer Service Representative, you will be responsible for resolving customer inquiries through first call resolution.Advantages• Work for a well-known records management services company• Work from home• 3-month contract• Monday to Friday• Start Date: September 20th, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Bilingual Customer Service Representative, you will be responsible for:• Reviewing, analyzing, and resolving, customer inquiries in a first call or contact resolution• Editing customers account information (i.e. addresses, authorized users, etc)• Reviewing issues and/or needs, identify trends, making decisions and recommendations on how to resolve issues• Setting up and supporting customers with appropriate technology requirements• Receiving and resolving customer invoice and billing related questions• Generating proprietary customer reports (i.e. activity reports) as neededQualifications• Bilingual in French and English• Have more than 2+ years of experience of call centre experience• Excellent communication skills• Tech-savvy• Analytical and strong problem-solving skills• MS OfficeSummaryIf you are interested in the Bilingual Customer Service Representative role, please apply online at www.randstad.ca.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • LaSalle, Québec
      • Permanent
      Randstad is Hiring Bilingual Customer Service Representative for a company in the Financial industry in Montreal!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of September 7th 2021 What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home (Must be in Quebec)When?- Training starts September 7th 2021Hours of Operation:Monday - Sunday 7 AM - 11 PM (rotational shifts)Pay rate:$17/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative Work from home (Must be in Quebec)Permanent and full time opportunity starting as of September 7th, 2021Monday - Sunday7 AM - 11 PM (rotational shifts)$17/hourRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Customer Service Representative for a company in the Financial industry in Montreal!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of September 7th 2021 What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home (Must be in Quebec)When?- Training starts September 7th 2021Hours of Operation:Monday - Sunday 7 AM - 11 PM (rotational shifts)Pay rate:$17/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative Work from home (Must be in Quebec)Permanent and full time opportunity starting as of September 7th, 2021Monday - Sunday7 AM - 11 PM (rotational shifts)$17/hourRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Brossard, Québec
      • Permanent
      • $42,000 - $45,000 per year
      Does customer service hold no secrets for you? Have you always been interested in the insurance industry?Our Dealer Services team is looking for a Customer Relations Specialist. In addition to building relationships with our customers and partners, you will be responsible for :Position: Dealer Services - Permanent Customer Relations SpecialistSchedule: Monday to Friday day shiftLocation: Telecommuting after training Training: Dix 30 in Brossard Advantages- Telecommuting during a pandemic- Have a permanent position from day one- Have a weekday schedule (9am to 5pm)- A complete range of very competitive benefits- Attractive salary (flexible depending on your experience)- Small customer service team, not a call center (family atmosphere and very good employee retention)- One of the most reputable insurance companies in CanadaResponsibilities- Respond to incoming calls regarding information related to the various products and types of registrations offered by the company- All information related to administrative policies and procedures applicable during the term of the contract;- Make outgoing calls to contact our clients and partners to support them in the processing of requests regarding the issuance and filing of contracts, withdrawals or transfers, as well as modifications to existing contracts;- Carry out contract cancellations, roadside assistance and dealer servicesQualifications- 3 to 5 years of relevant experience in customer service, insurance field an important asset- BILINGUALISM (spoken and written)- Ability to manage stress- Strong communication skills- Desire for a career and permanent opportunity- Respond to incoming calls regarding information related to the various products and types of registrations offered by the companySummaryAre you the right person for this insurance customer service position?Are you motivated and looking for stability and a long-term opportunity?This position is for you,You can apply online or send me your resume at amelie.laprise@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Does customer service hold no secrets for you? Have you always been interested in the insurance industry?Our Dealer Services team is looking for a Customer Relations Specialist. In addition to building relationships with our customers and partners, you will be responsible for :Position: Dealer Services - Permanent Customer Relations SpecialistSchedule: Monday to Friday day shiftLocation: Telecommuting after training Training: Dix 30 in Brossard Advantages- Telecommuting during a pandemic- Have a permanent position from day one- Have a weekday schedule (9am to 5pm)- A complete range of very competitive benefits- Attractive salary (flexible depending on your experience)- Small customer service team, not a call center (family atmosphere and very good employee retention)- One of the most reputable insurance companies in CanadaResponsibilities- Respond to incoming calls regarding information related to the various products and types of registrations offered by the company- All information related to administrative policies and procedures applicable during the term of the contract;- Make outgoing calls to contact our clients and partners to support them in the processing of requests regarding the issuance and filing of contracts, withdrawals or transfers, as well as modifications to existing contracts;- Carry out contract cancellations, roadside assistance and dealer servicesQualifications- 3 to 5 years of relevant experience in customer service, insurance field an important asset- BILINGUALISM (spoken and written)- Ability to manage stress- Strong communication skills- Desire for a career and permanent opportunity- Respond to incoming calls regarding information related to the various products and types of registrations offered by the companySummaryAre you the right person for this insurance customer service position?Are you motivated and looking for stability and a long-term opportunity?This position is for you,You can apply online or send me your resume at amelie.laprise@randstad.ca Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Brossard, Québec
      • Contract
      Do you love customer service? Are you looking for a new challenge that will allow you to grow in a Quebec company? Are you studying and looking for a job on the South Shore of Montreal?We are currently looking for a bilingual customer service representative for a company that owns several spas in Quebec.The position is located in Brossard and it is not teleworking.AdvantagesWhat this position offers you:- Great possibility of advancement- Annual salary review- Preferential rate for all services offered- Flexible hours- Family and passionate atmosphere- Free parkingResponsibilitiesThe tasks carried out during your typical days:- Offer services or products that fully meet customer needs.- Handle incoming calls by providing customer service that exceeds expectations.- Make reservations in the computer system.- Create and process requests for gift certificates.- Process and write customer emails.- Perform various administrative tasks.QualificationsThe skills required for this position:- Experience in customer service (2 years minimum).- Perfectly bilingual both orally and in writing.- Good computer knowledge.- Organized and autonomous.- Ability to manage a high workload.SummaryIf you are interested in this position, send us your application to the following email address: lea.murray@randstad.caLooking forward to seeing you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you love customer service? Are you looking for a new challenge that will allow you to grow in a Quebec company? Are you studying and looking for a job on the South Shore of Montreal?We are currently looking for a bilingual customer service representative for a company that owns several spas in Quebec.The position is located in Brossard and it is not teleworking.AdvantagesWhat this position offers you:- Great possibility of advancement- Annual salary review- Preferential rate for all services offered- Flexible hours- Family and passionate atmosphere- Free parkingResponsibilitiesThe tasks carried out during your typical days:- Offer services or products that fully meet customer needs.- Handle incoming calls by providing customer service that exceeds expectations.- Make reservations in the computer system.- Create and process requests for gift certificates.- Process and write customer emails.- Perform various administrative tasks.QualificationsThe skills required for this position:- Experience in customer service (2 years minimum).- Perfectly bilingual both orally and in writing.- Good computer knowledge.- Organized and autonomous.- Ability to manage a high workload.SummaryIf you are interested in this position, send us your application to the following email address: lea.murray@randstad.caLooking forward to seeing you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Brossard, Québec
      • Contract
      Are you interested in the personal wellness industry? Do you have experience as a customer service agent and looking for a new challenge? Contacts us! We do have a great opportunity to work in the South Shore of Montreal, in order to offer the best service of customers and handling Spa reservations.Salary: $15.50 per hourOpening Hours: Monday to Sunday , 8h30 a.m. to 9p.m. (full time - 37.5H per week or part-time 25h per week) 4 months of contract, possibility of extension Location : BrossardAdvantagesWhat this position offers you:- Great possibility of advancement- Annual salary review- Preferential rate for all services offered- Flexible hours- Family and passionate atmosphere- Free parkingResponsibilitiesThe tasks carried out during your typical days:- Offer services or products that fully meet customer needs.- Handle incoming calls by providing customer service that exceeds expectations.- Make reservations in the computer system.- Create and process requests for gift certificates.- Process and write customer emails.- Perform various administrative tasks.QualificationsThe skills required for this position:- Experience in customer service (2 years minimum).- Perfectly bilingual both orally and in writing.- Good computer knowledge.- Organized and autonomous.- Ability to manage a high workload.SummarySalary: $15.50 per hourOpening Hours: Monday to Sunday, 8h30 a.m. to 9p.m. (full time - 37.5H per week or part-time 25h per week) 4 months of contract, possibility of extension Location : Brossard Are you interested in the position? Send us your CV directly with the subject"wellness Customer service agent - Brossard"We look forward to discussing this opportunity with you,KarenFlorenceSefikakaren.leiton@randstad.caflorence.lefebvre@randstad.caSefika.YelOzbek@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you interested in the personal wellness industry? Do you have experience as a customer service agent and looking for a new challenge? Contacts us! We do have a great opportunity to work in the South Shore of Montreal, in order to offer the best service of customers and handling Spa reservations.Salary: $15.50 per hourOpening Hours: Monday to Sunday , 8h30 a.m. to 9p.m. (full time - 37.5H per week or part-time 25h per week) 4 months of contract, possibility of extension Location : BrossardAdvantagesWhat this position offers you:- Great possibility of advancement- Annual salary review- Preferential rate for all services offered- Flexible hours- Family and passionate atmosphere- Free parkingResponsibilitiesThe tasks carried out during your typical days:- Offer services or products that fully meet customer needs.- Handle incoming calls by providing customer service that exceeds expectations.- Make reservations in the computer system.- Create and process requests for gift certificates.- Process and write customer emails.- Perform various administrative tasks.QualificationsThe skills required for this position:- Experience in customer service (2 years minimum).- Perfectly bilingual both orally and in writing.- Good computer knowledge.- Organized and autonomous.- Ability to manage a high workload.SummarySalary: $15.50 per hourOpening Hours: Monday to Sunday, 8h30 a.m. to 9p.m. (full time - 37.5H per week or part-time 25h per week) 4 months of contract, possibility of extension Location : Brossard Are you interested in the position? Send us your CV directly with the subject"wellness Customer service agent - Brossard"We look forward to discussing this opportunity with you,KarenFlorenceSefikakaren.leiton@randstad.caflorence.lefebvre@randstad.caSefika.YelOzbek@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Brossard, Québec
      • Permanent
      Randstad is Hiring Bilingual Customer Service Representatvie for a company in the Financial industry in Montreal!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of September 7th, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home (Must be in Quebec)When?- Training starts September 7th, 2021Hours of Operation:Monday - Sunday 7 AM - 11 PM (rotational shifts)Pay rate:$17/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative Work from home (Must be in Quebec)Permanent and full time opportunity starting as of September 7th, 2021Monday - Sunday7 AM - 11 PM (rotational shifts)$17/hourRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Customer Service Representatvie for a company in the Financial industry in Montreal!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of September 7th, 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from home (Must be in Quebec)When?- Training starts September 7th, 2021Hours of Operation:Monday - Sunday 7 AM - 11 PM (rotational shifts)Pay rate:$17/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutions Qualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryBilingual Customer Service Representative Work from home (Must be in Quebec)Permanent and full time opportunity starting as of September 7th, 2021Monday - Sunday7 AM - 11 PM (rotational shifts)$17/hourRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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