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    • Toronto, Ontario
    • Permanent
     Your challenge! The Customer Service Representative’s role is to provide Customer service to all accounts, support the account management activities through analyzing and verifying accuracy of order information, dealing with customer requests while managing Tier 1 level Customers (as defined as accounts which generate 0-5 tones per month) in a given marketplace. Initiates and or implements corrective action as needed in order to ensure that an excellent standard of service and high level of customer satisfaction is maintained. Individual responsibilities Make regular contact, based on a scheduled number of calls per year, with your assigned customer base of Tier 1 clients to ensure the maintenance of business, and education as the additional recycling and waste programs offered by the company and ensure all customer contacts and maintained. Work in conjunction with the Sales Manager and Plant Manager to target accounts that do not meet acceptable profit margins and initiate corrective measures. With the assistance of management, develop service changes and options, equipment and/or pricing alternatives that enhance profitability. Presents and implements said enhancements at the client level.Focuses on selling the management of discarded materials to existing customer based with a focus on achieving the customer’s diversion targets.Contact past clientele as directed so as to determine opportunities for the re-establishment of services.Field all incoming account management calls. Inform local staff, and the Sales Manager when required, of actions and resolutions made.Complete all paperwork for work orders, pickups, shipments etc.as required and follow-up to ensure requested activities were completed.Respond with a sense of urgency to all customer complaints, cancellations and inquiries and communicate all issues with the Sales Manager.Record all information submitted from Customer Service Representative, Sales Representative, Sales Manager, once approved by the Sales Manager. This information should include, but not be limited to, the name of the account, the current service provider, waste disposal services, recyclables and service, contact name and phone number, contract expiry date, volumes by grade or commodity and other pertinent information needed to submit a detailed proposal.Support the relationships developed by the Sales Representative and Sales Manager with suppliers and customers by phone, email, and fax.Send specified clients monthly Price Lists via fax and/or email.On a monthly basis obtain and reconcile clients’ shipment and material reports against the Company’s monthly reports and provide data summary’s to the Sales Manager as requested.Review and verify vendor invoices against The Company’s charges and advise Sales Manager of any inconsistencies or irregularities.On a monthly basis run forward all account management reports required including but not limited to account visitation reports to the local representative once directed to by the Sales Manager. On an as requested basis run P&L’s for all accounts as specified by the Sales Manager and provide data to the appropriate individuals.Sort and distribute all month end invoices and Performance’s to the Sales Manager for review and approval.Setup all new customers once approved by the Sales Manager and enter all paperwork into the system ordering all approved equipment orders.Prepare and administer all work orders for existing clients or new client start-ups ensuring communication with the Sales Manager and the Company’s dispatch department.Follow-up with all work-orders and service issues and advice the Sales Representative and Sales Manager when the requested work has been complete.This job description indicates the general nature and level of work, duties and responsibilities expected of the incumbent. The incumbent may be asked to perform other duties as required. The job description may change if needed as determined by the Company Education and Skills Education:Post-Secondary Education, Bachelor’s Degree in Business, Administration or similar preferred Skills/Experience:Minimum of two to three years’ previous office experience.  Work experience in the Waste Management Industry is an asset.Very strong customer service orientation – previous customer service experience would be a definite asset. Good understanding of the organization’s goals and objectives.Intermediate proficiency with Microsoft Office SuiteFriendly and out-going personalityExcellent written and oral communication skillsExcellent interpersonal skills, with a positive attitude.Ability to effectively prioritize and execute tasks in a high-pressure environment.Works well with peopleAbility to make effective presentations- during phone calls Excellent oral and written communication skillsGood analytical and problem solving skillsCan identify and negotiate business opportunitiesSales knowledgeWorking knowledge of sales techniques and tacticsSolid working knowledge of the Waste and Recycling Industry. Core competencies defined for this jobClient-focusFlexibility and ability to adaptRigourActive listeningAutonomyAction-based focus
     Your challenge! The Customer Service Representative’s role is to provide Customer service to all accounts, support the account management activities through analyzing and verifying accuracy of order information, dealing with customer requests while managing Tier 1 level Customers (as defined as accounts which generate 0-5 tones per month) in a given marketplace. Initiates and or implements corrective action as needed in order to ensure that an excellent standard of service and high level of customer satisfaction is maintained. Individual responsibilities Make regular contact, based on a scheduled number of calls per year, with your assigned customer base of Tier 1 clients to ensure the maintenance of business, and education as the additional recycling and waste programs offered by the company and ensure all customer contacts and maintained. Work in conjunction with the Sales Manager and Plant Manager to target accounts that do not meet acceptable profit margins and initiate corrective measures. With the assistance of management, develop service changes and options, equipment and/or pricing alternatives that enhance profitability. Presents and implements said enhancements at the client level.Focuses on selling the management of discarded materials to existing customer based with a focus on achieving the customer’s diversion targets.Contact past clientele as directed so as to determine opportunities for the re-establishment of services.Field all incoming account management calls. Inform local staff, and the Sales Manager when required, of actions and resolutions made.Complete all paperwork for work orders, pickups, shipments etc.as required and follow-up to ensure requested activities were completed.Respond with a sense of urgency to all customer complaints, cancellations and inquiries and communicate all issues with the Sales Manager.Record all information submitted from Customer Service Representative, Sales Representative, Sales Manager, once approved by the Sales Manager. This information should include, but not be limited to, the name of the account, the current service provider, waste disposal services, recyclables and service, contact name and phone number, contract expiry date, volumes by grade or commodity and other pertinent information needed to submit a detailed proposal.Support the relationships developed by the Sales Representative and Sales Manager with suppliers and customers by phone, email, and fax.Send specified clients monthly Price Lists via fax and/or email.On a monthly basis obtain and reconcile clients’ shipment and material reports against the Company’s monthly reports and provide data summary’s to the Sales Manager as requested.Review and verify vendor invoices against The Company’s charges and advise Sales Manager of any inconsistencies or irregularities.On a monthly basis run forward all account management reports required including but not limited to account visitation reports to the local representative once directed to by the Sales Manager. On an as requested basis run P&L’s for all accounts as specified by the Sales Manager and provide data to the appropriate individuals.Sort and distribute all month end invoices and Performance’s to the Sales Manager for review and approval.Setup all new customers once approved by the Sales Manager and enter all paperwork into the system ordering all approved equipment orders.Prepare and administer all work orders for existing clients or new client start-ups ensuring communication with the Sales Manager and the Company’s dispatch department.Follow-up with all work-orders and service issues and advice the Sales Representative and Sales Manager when the requested work has been complete.This job description indicates the general nature and level of work, duties and responsibilities expected of the incumbent. The incumbent may be asked to perform other duties as required. The job description may change if needed as determined by the Company Education and Skills Education:Post-Secondary Education, Bachelor’s Degree in Business, Administration or similar preferred Skills/Experience:Minimum of two to three years’ previous office experience.  Work experience in the Waste Management Industry is an asset.Very strong customer service orientation – previous customer service experience would be a definite asset. Good understanding of the organization’s goals and objectives.Intermediate proficiency with Microsoft Office SuiteFriendly and out-going personalityExcellent written and oral communication skillsExcellent interpersonal skills, with a positive attitude.Ability to effectively prioritize and execute tasks in a high-pressure environment.Works well with peopleAbility to make effective presentations- during phone calls Excellent oral and written communication skillsGood analytical and problem solving skillsCan identify and negotiate business opportunitiesSales knowledgeWorking knowledge of sales techniques and tacticsSolid working knowledge of the Waste and Recycling Industry. Core competencies defined for this jobClient-focusFlexibility and ability to adaptRigourActive listeningAutonomyAction-based focus
    • Toronto, Ontario
    • Contract
    • $16.50 per hour
    Are you passionate about customer service? Are you passionate about helping others? Are you passionate about educating others? Do you speak another language? Then we have the job for YOU!Randstad is looking for candidates with strong verbal communication skills for a Call Centre Fundraiser in Toronto! We are looking for candidates to start on May 24th for a temporary to permanent role.Type: Contract to Hire Pay: $16.50 + $2 bonus per hour on the phoneStart Date: May 24th Mandatory Training: May 24th to 27th from 12:30 pm to 9:00 pm (EST)Hours of Operation: 12:30-9:00 pm on weekdays (with optional late shift addition extending end time to 11:15 pm)5:00-9:00 pm on weekdays (with optional late shift addition extending end time to 11:15 pm)12:00-6:00 pm on Saturdays and SundaysWeekly minimum: 3 shiftsLocation: Work from HomeMust be able to connect the computer to the modem and provide your own equipment Create your own schedule!Advantages- Full-time hours - Create your own schedule on a week to week basis- Paid weekly- $2 bonus per hour on the phone- Get good working experience Responsibilities- Outbound calls (call centre setting)- Fundraising- Collect donations- Provide a great customer experienceQualifications- Customer service or Call Center experience is a must - Clear communication - Customer-focused and tech-savvy SummaryIf you are interested and you like to learn more, apply now!1) Apply online 2) Send a copy of your resume to andrea.francis@randstad.ca and mention "Fundraiser Caller"Looking forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you passionate about customer service? Are you passionate about helping others? Are you passionate about educating others? Do you speak another language? Then we have the job for YOU!Randstad is looking for candidates with strong verbal communication skills for a Call Centre Fundraiser in Toronto! We are looking for candidates to start on May 24th for a temporary to permanent role.Type: Contract to Hire Pay: $16.50 + $2 bonus per hour on the phoneStart Date: May 24th Mandatory Training: May 24th to 27th from 12:30 pm to 9:00 pm (EST)Hours of Operation: 12:30-9:00 pm on weekdays (with optional late shift addition extending end time to 11:15 pm)5:00-9:00 pm on weekdays (with optional late shift addition extending end time to 11:15 pm)12:00-6:00 pm on Saturdays and SundaysWeekly minimum: 3 shiftsLocation: Work from HomeMust be able to connect the computer to the modem and provide your own equipment Create your own schedule!Advantages- Full-time hours - Create your own schedule on a week to week basis- Paid weekly- $2 bonus per hour on the phone- Get good working experience Responsibilities- Outbound calls (call centre setting)- Fundraising- Collect donations- Provide a great customer experienceQualifications- Customer service or Call Center experience is a must - Clear communication - Customer-focused and tech-savvy SummaryIf you are interested and you like to learn more, apply now!1) Apply online 2) Send a copy of your resume to andrea.francis@randstad.ca and mention "Fundraiser Caller"Looking forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Toronto, Ontario
    • Permanent
    • $41,000 per year
    Are you a French bilingual customer service representative looking for a new opportunity within the financial sector? Do you value customers and provide a high level of customer service over the telephone? Are you looking to work remotely from Ontario or Quebec? If so, then we may have the role for you. We are currently looking for a customer service representative (Customer Relations Specialist) to join our team working from home in a permanent role. This role offers full-time hours.**Please note, this role is working from home. You will need a high-speed internet connection via an Ethernet wire**The main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts, and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 PLUS an additional $2,000 "welcome" bonus for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: trisha.ghia@randstad.ca with the subject "French Bilingual Inbound Customer Service " **Whilst we appreciate all applications, only qualified candidates will be contacted. Advantages- Work with a huge Canadian company with an excellent culture- Learn about the financial industry- An industry-leading company- Full-time role (40 hours a week, 5 days a week!)- Starting June 20th 2022.- Working as part of a super friendly and cohesive team- Salary: $41,000 PLUS an additional $2,000 "welcome" bonus for French and English bilingual candidates- Permanent role- Employee Share Ownership Program- Canada Pension Defined Contribution Component- Recognition Rewards- Employee discounts**Please note, this role is working from home. You will need high-speed internet connection via an Ethernet wire**Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Confidently discuss topics regarding personal banking, credit cards, charges on accounts, password resets- Meet all internal targets/call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalationsQualifications- Must be fluent in both French & English- Must have excellent communication skills and an upbeat, can-do attitude!- Customer service experience, ideally in a fast-paced environment is a must!- Excellent communication skills both written and verbal- Can work well as part of a large team, remotely- Must be able to work from home with a hard-wired, Ethernet connectionSummaryThe main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. ** Salary: $41,000 PLUS an additional $2,000 "welcome" bonus for French and English bilingual candidates**If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: trisha.ghia@randstad.ca with the subject "French Bilingual Inbound Customer Service " If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you a French bilingual customer service representative looking for a new opportunity within the financial sector? Do you value customers and provide a high level of customer service over the telephone? Are you looking to work remotely from Ontario or Quebec? If so, then we may have the role for you. We are currently looking for a customer service representative (Customer Relations Specialist) to join our team working from home in a permanent role. This role offers full-time hours.**Please note, this role is working from home. You will need a high-speed internet connection via an Ethernet wire**The main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts, and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 PLUS an additional $2,000 "welcome" bonus for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: trisha.ghia@randstad.ca with the subject "French Bilingual Inbound Customer Service " **Whilst we appreciate all applications, only qualified candidates will be contacted. Advantages- Work with a huge Canadian company with an excellent culture- Learn about the financial industry- An industry-leading company- Full-time role (40 hours a week, 5 days a week!)- Starting June 20th 2022.- Working as part of a super friendly and cohesive team- Salary: $41,000 PLUS an additional $2,000 "welcome" bonus for French and English bilingual candidates- Permanent role- Employee Share Ownership Program- Canada Pension Defined Contribution Component- Recognition Rewards- Employee discounts**Please note, this role is working from home. You will need high-speed internet connection via an Ethernet wire**Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Confidently discuss topics regarding personal banking, credit cards, charges on accounts, password resets- Meet all internal targets/call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalationsQualifications- Must be fluent in both French & English- Must have excellent communication skills and an upbeat, can-do attitude!- Customer service experience, ideally in a fast-paced environment is a must!- Excellent communication skills both written and verbal- Can work well as part of a large team, remotely- Must be able to work from home with a hard-wired, Ethernet connectionSummaryThe main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. ** Salary: $41,000 PLUS an additional $2,000 "welcome" bonus for French and English bilingual candidates**If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: trisha.ghia@randstad.ca with the subject "French Bilingual Inbound Customer Service " If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Toronto, Ontario
    • Contract
    • $16.50 per hour
    Are you passionate about customer service? Are you passionate about helping others? Are you passionate about educating others? Do you speak another language? Then we have the job for YOU!Randstad is looking for Survey Callers to assist with an upcoming provincial election. This is a temporary position, roughly 1-2 months, with full-time hours. To find out more, read below.Type: Temporary; 1-2 monthsPay: $16.50 + $2 bonus per hour on the phoneStart Date: Monday, April 25thHours of Operation: Mon - Fri 12:30pm - 9pm OR 5pm-9pm. Sat-Sun 12pm-5pmLocation: Work from HomeMust be able to connect the computer to the modem Create your own schedule!Advantages- Full-time hours - 7-8 week contract- Create your own schedule on a week to week basis- Paid weekly- $2 bonus per hour on the phone- Be a part of the Vaccine rollout - Get good working experience Responsibilities- Making outbound calls - Following a survey and asking customers specific questions- Calling in regards to a political election- Updating customers answers into the system Qualifications- Customer service or Call Center experience is a must - Clear communication - Positive thoughts about the COVID-19 Vaccine - Customer-focused and tech-savvy SummaryIf you are interested and you like to learn more, apply now!1) Apply online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca OR andrea.francis@randstad.ca and mention "Survey Caller"Looking forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you passionate about customer service? Are you passionate about helping others? Are you passionate about educating others? Do you speak another language? Then we have the job for YOU!Randstad is looking for Survey Callers to assist with an upcoming provincial election. This is a temporary position, roughly 1-2 months, with full-time hours. To find out more, read below.Type: Temporary; 1-2 monthsPay: $16.50 + $2 bonus per hour on the phoneStart Date: Monday, April 25thHours of Operation: Mon - Fri 12:30pm - 9pm OR 5pm-9pm. Sat-Sun 12pm-5pmLocation: Work from HomeMust be able to connect the computer to the modem Create your own schedule!Advantages- Full-time hours - 7-8 week contract- Create your own schedule on a week to week basis- Paid weekly- $2 bonus per hour on the phone- Be a part of the Vaccine rollout - Get good working experience Responsibilities- Making outbound calls - Following a survey and asking customers specific questions- Calling in regards to a political election- Updating customers answers into the system Qualifications- Customer service or Call Center experience is a must - Clear communication - Positive thoughts about the COVID-19 Vaccine - Customer-focused and tech-savvy SummaryIf you are interested and you like to learn more, apply now!1) Apply online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca OR andrea.francis@randstad.ca and mention "Survey Caller"Looking forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Toronto, Ontario
    • Contract
    Are you eager to gain some experience in the financial services industry? Do you have excellent customer service skills? If so we have the role for you!We are currently looking for individuals to join our client, one of Canada's largest insurance and financial services companies, as a Customer Service Representative.Advantages- Work for one of Canada's largest insurance and financial services companies- Work with a friendly and easy-going team- Role is open to Toronto, Waterloo, and Halifax locations and can do remote for candidates outside these locations- Working days : Monday - Friday- Shifts can be from 8:00 a.m. to 4:00 p.m. or 2:00 p.m. to 10:00 p.m- 5-month contract- High potential for permanent hire (after 120 days on the floor)- Pay Rate: $19/hr- Training provided- May 24th, 2022 start dateWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance.This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Customer Service Representative, your responsibilities will be:●Working on US retirement plans – Overview, rules, regulations, etc.●Offering services in marketing client products, service tools and services●Supporting activities related to website registration, navigation, etc.)●Working Investment basics●Handling huge volume of callsQualifications●Fast-paced, ever-changing environment while exhibiting a calm and professional manner●Technical capabilities, troubleshooting skills and attention to detail is always a priority●Confident in your ability to learn, apply and convey information quickly and accurately●Superior communications skills and can think on your feet●“Can-Do” mindset and a positive attitude●Previous experience in a contact center environment would be preferredNice to Have:●Knowledge of financial services, investment vehicles, retirement products and services are assetSummaryIf you are interested in the Customer Service Representative, please apply online at www.randstad.ca.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you eager to gain some experience in the financial services industry? Do you have excellent customer service skills? If so we have the role for you!We are currently looking for individuals to join our client, one of Canada's largest insurance and financial services companies, as a Customer Service Representative.Advantages- Work for one of Canada's largest insurance and financial services companies- Work with a friendly and easy-going team- Role is open to Toronto, Waterloo, and Halifax locations and can do remote for candidates outside these locations- Working days : Monday - Friday- Shifts can be from 8:00 a.m. to 4:00 p.m. or 2:00 p.m. to 10:00 p.m- 5-month contract- High potential for permanent hire (after 120 days on the floor)- Pay Rate: $19/hr- Training provided- May 24th, 2022 start dateWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance.This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Customer Service Representative, your responsibilities will be:●Working on US retirement plans – Overview, rules, regulations, etc.●Offering services in marketing client products, service tools and services●Supporting activities related to website registration, navigation, etc.)●Working Investment basics●Handling huge volume of callsQualifications●Fast-paced, ever-changing environment while exhibiting a calm and professional manner●Technical capabilities, troubleshooting skills and attention to detail is always a priority●Confident in your ability to learn, apply and convey information quickly and accurately●Superior communications skills and can think on your feet●“Can-Do” mindset and a positive attitude●Previous experience in a contact center environment would be preferredNice to Have:●Knowledge of financial services, investment vehicles, retirement products and services are assetSummaryIf you are interested in the Customer Service Representative, please apply online at www.randstad.ca.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Toronto, Ontario
    • Contract
    • $15.61 per hour
    Are you passionate about customer service? Are you passionate about helping others? Are you passionate about educating others? Do you speak another language? Then we have the job for YOU!Randstad is looking for candidates with strong verbal communication skills for a Call Centre Fundraiser in Toronto! We are looking for candidates to start on April 26th for a temporary to permanent role.Type: Contract to Hire Pay: $15.61 + $2 bonus per hour on the phoneStart Date: April 26th Mandatory Training: April 26th - 29th from 12:30 pm to 9:00 pm (EST)Hours of Operation: 12:30-9:00 pm on weekdays (with optional late shift addition extending end time to 11:15 pm)5:00-9:00 pm on weekdays (with optional late shift addition extending end time to 11:15 pm)12:00-6:00 pm on Saturdays and SundaysWeekly minimum: 3 shiftsLocation: Work from HomeMust be able to connect the computer to the modem and provide your own equipment Create your own schedule!Advantages- Full-time hours - Create your own schedule on a week to week basis- Paid weekly- $2 bonus per hour on the phone- Get good working experience Responsibilities- Outbound calls (call centre setting)- Fundraising- Collect donations- Provide a great customer experienceQualifications- Customer service or Call Center experience is a must - Clear communication - Positive thoughts about the COVID-19 Vaccine - Customer-focused and tech-savvy SummaryIf you are interested and you like to learn more, apply now!1) Apply online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca OR andrea.francis@randstad.ca and mention "Survey Caller"Looking forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you passionate about customer service? Are you passionate about helping others? Are you passionate about educating others? Do you speak another language? Then we have the job for YOU!Randstad is looking for candidates with strong verbal communication skills for a Call Centre Fundraiser in Toronto! We are looking for candidates to start on April 26th for a temporary to permanent role.Type: Contract to Hire Pay: $15.61 + $2 bonus per hour on the phoneStart Date: April 26th Mandatory Training: April 26th - 29th from 12:30 pm to 9:00 pm (EST)Hours of Operation: 12:30-9:00 pm on weekdays (with optional late shift addition extending end time to 11:15 pm)5:00-9:00 pm on weekdays (with optional late shift addition extending end time to 11:15 pm)12:00-6:00 pm on Saturdays and SundaysWeekly minimum: 3 shiftsLocation: Work from HomeMust be able to connect the computer to the modem and provide your own equipment Create your own schedule!Advantages- Full-time hours - Create your own schedule on a week to week basis- Paid weekly- $2 bonus per hour on the phone- Get good working experience Responsibilities- Outbound calls (call centre setting)- Fundraising- Collect donations- Provide a great customer experienceQualifications- Customer service or Call Center experience is a must - Clear communication - Positive thoughts about the COVID-19 Vaccine - Customer-focused and tech-savvy SummaryIf you are interested and you like to learn more, apply now!1) Apply online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca OR andrea.francis@randstad.ca and mention "Survey Caller"Looking forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Toronto, Ontario
    • Contract
    • $15.61 per hour
    Are you passionate about customer service? Are you passionate about helping others? Are you passionate about educating others? Do you speak another language? Then we have the job for YOU!Randstad is looking for Survey Callers to assist with an upcoming provincial election. This is a temporary position, roughly 1-2 months, with full-time hours. To find out more, read below.Type: Temporary; 1-2 monthsPay: $15.61 + $2 bonus per hour on the phoneStart Date: Monday, March 21stHours of Operation: Mon - Fri 12:30pm - 9pm OR 5pm-9pm. Sat-Sun 12pm-5pmLocation: Work from HomeMust be able to connect the computer to the modem Create your own schedule!Advantages- Full-time hours - 7-8 week contract- Create your own schedule on a week to week basis- Paid weekly- $2 bonus per hour on the phone- Be a part of the Vaccine rollout - Get good working experience Responsibilities- Making outbound calls - Following a survey and asking customers specific questions- Calling in regards to a political election- Updating customers answers into the system Qualifications- Customer service or Call Center experience is a must - Clear communication - Positive thoughts about the COVID-19 Vaccine - Customer-focused and tech-savvy SummaryIf you are interested and you like to learn more, apply now!1) Apply online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca OR andrea.francis@randstad.ca and mention "Survey Caller"Looking forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you passionate about customer service? Are you passionate about helping others? Are you passionate about educating others? Do you speak another language? Then we have the job for YOU!Randstad is looking for Survey Callers to assist with an upcoming provincial election. This is a temporary position, roughly 1-2 months, with full-time hours. To find out more, read below.Type: Temporary; 1-2 monthsPay: $15.61 + $2 bonus per hour on the phoneStart Date: Monday, March 21stHours of Operation: Mon - Fri 12:30pm - 9pm OR 5pm-9pm. Sat-Sun 12pm-5pmLocation: Work from HomeMust be able to connect the computer to the modem Create your own schedule!Advantages- Full-time hours - 7-8 week contract- Create your own schedule on a week to week basis- Paid weekly- $2 bonus per hour on the phone- Be a part of the Vaccine rollout - Get good working experience Responsibilities- Making outbound calls - Following a survey and asking customers specific questions- Calling in regards to a political election- Updating customers answers into the system Qualifications- Customer service or Call Center experience is a must - Clear communication - Positive thoughts about the COVID-19 Vaccine - Customer-focused and tech-savvy SummaryIf you are interested and you like to learn more, apply now!1) Apply online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca OR andrea.francis@randstad.ca and mention "Survey Caller"Looking forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Toronto, Ontario
    • Permanent
    Your challenge!The Customer Service Representative’s mission is to ensure that all incoming calls, emails and orders are handled quickly and efficiently integrated into daily operations to ensure exceptional customer service. You enter orders and document customer records in accordance with established procedures, rules and standards. You resolve any problems or order changes by collaborating with key stakeholders. You initiate the creation of material delivery documents in a way that respects your business partners' ability to meet demand. Finally, you provide a high-quality service to all your customers and suppliers by offering them customized solutions that target their needs and guarantee their satisfaction in order to maximize Cascades’ sales and profitability.Individual responsibilitiesAccountableEnsure fast and efficient handling of the need or order so as to satisfy the customer or supplierFollow up on the order or need, from handling to delivery or conclusionResponsiblePerform real-time order entry and apply customer service procedures and standardsDocument your customer or supplier files based on customer service processes and business rulesCreate and maintain professional relationships with your customers and business partnersSolve any issues, manage complaints and inquiries, escalate to your supervisor or inform stakeholders when necessaryEstablish the level of an order or break down orders or needs in accordance with business rulesValidate the status of orders or material supplies and communicate it to customers or suppliersPlace orders according to customer consignment and replenishment inventory levelsApply discounts and surcharges as requiredInform stakeholders in cases of changes in orders or material supplies in relation to the production order statusEnsure the accuracy of prices and order data, or customer or supplier material supply in the systemInitiate the creation of order delivery documents in compliance with the capacities and coordinate shipments and transport usage in an optimal and economic wayUpdate customer on inventory status, delivery dates and other specific material order or supply requirements.Manage backorder processing, in accordance with guidelinesCreate returns (follow up on the order or need, from handling to delivery or conclusion)Experiences and strengthsCollege diploma in administration and/or operations management or equivalent experience2 to 5 years of relevant experience in a manufacturing sectorProficiency with various computer tools including Microsoft Office and SAPAbility to act and react quickly while working on a number of files at the same timeCustomer-centric approach and excellent communication and listening skillsAbility to work independentlyAbility to adapt quickly and a high level of agility in order to respond to the various stakeholders’ needsInterest in problem solving, ability to self prioritize daily tasks and work in a fast-paced environmentAbility to multi-task and provide multi-service support (phone, email, online systems)Exemplary rigour in carrying out your responsibilitiesCore competencies defined for this jobClient-focusFlexibility and ability to adaptRigourActive listeningAutonomyAction-based focus
    Your challenge!The Customer Service Representative’s mission is to ensure that all incoming calls, emails and orders are handled quickly and efficiently integrated into daily operations to ensure exceptional customer service. You enter orders and document customer records in accordance with established procedures, rules and standards. You resolve any problems or order changes by collaborating with key stakeholders. You initiate the creation of material delivery documents in a way that respects your business partners' ability to meet demand. Finally, you provide a high-quality service to all your customers and suppliers by offering them customized solutions that target their needs and guarantee their satisfaction in order to maximize Cascades’ sales and profitability.Individual responsibilitiesAccountableEnsure fast and efficient handling of the need or order so as to satisfy the customer or supplierFollow up on the order or need, from handling to delivery or conclusionResponsiblePerform real-time order entry and apply customer service procedures and standardsDocument your customer or supplier files based on customer service processes and business rulesCreate and maintain professional relationships with your customers and business partnersSolve any issues, manage complaints and inquiries, escalate to your supervisor or inform stakeholders when necessaryEstablish the level of an order or break down orders or needs in accordance with business rulesValidate the status of orders or material supplies and communicate it to customers or suppliersPlace orders according to customer consignment and replenishment inventory levelsApply discounts and surcharges as requiredInform stakeholders in cases of changes in orders or material supplies in relation to the production order statusEnsure the accuracy of prices and order data, or customer or supplier material supply in the systemInitiate the creation of order delivery documents in compliance with the capacities and coordinate shipments and transport usage in an optimal and economic wayUpdate customer on inventory status, delivery dates and other specific material order or supply requirements.Manage backorder processing, in accordance with guidelinesCreate returns (follow up on the order or need, from handling to delivery or conclusion)Experiences and strengthsCollege diploma in administration and/or operations management or equivalent experience2 to 5 years of relevant experience in a manufacturing sectorProficiency with various computer tools including Microsoft Office and SAPAbility to act and react quickly while working on a number of files at the same timeCustomer-centric approach and excellent communication and listening skillsAbility to work independentlyAbility to adapt quickly and a high level of agility in order to respond to the various stakeholders’ needsInterest in problem solving, ability to self prioritize daily tasks and work in a fast-paced environmentAbility to multi-task and provide multi-service support (phone, email, online systems)Exemplary rigour in carrying out your responsibilitiesCore competencies defined for this jobClient-focusFlexibility and ability to adaptRigourActive listeningAutonomyAction-based focus
    • Toronto, Ontario
    • Permanent
    • $46,000 - $49,000 per year
    Are you passionate about finance? Have you always been interested in the investment field? Are you ready to take the next step in your career? Are you fluent in English and French? Do you enjoy giving advice and solving problems?If you answered "yes", then this may be the opportunity you've been looking for.Position: Investment Client Service Specialist - Permanent position Full timeLocation: Work from home temporarily due to Covid-19.Go in office minimum once a weekSteps away from Union Station TorontoHours of operation:Monday - Friday, 8am to 8pmSchedule provided 6 weeks in advanceStart Date: April 2022Advantages- Competitive salary starting at $46,000 or more depending on your experience- Permanent position- Telecommuting - Guaranteed full-time weekday hours- An excellent career path for the financial sector- Growth and development opportunities- Benefits and vacation time- Work for a reputable company- Great team and cultureResponsibilitiesThe responsibilities of the bilingual (English/French) Investment Specialist include (but are not limited to)- Be the primary contact for financial advisors/investors to provide information and solutions to account, transaction, procedural and product related questions, primarily by telephone, in accordance with established service level standards.- Handle calls in English and French- Provide support to self-directed investment accounts- Provide an excellent customer service experience- Promote a positive corporate reputationQualifications- Excellent communication skills in English and French (BOTH IS REQUIRED)- Must have a college dimploma or university degree- Strong computer and keyboarding skills- Previous customer service or call center experience in the financial industry is required- Ability to work under pressure and adapt- Experience in the financial industry is an asset if you have experience as an investment specialist SummaryHow to apply:This position will not be available for long! Interviews are happening now!If you or someone you know is interested in this opportunity, please apply through one of the following options:1. apply online at www.randstad.ca or2. send your updated resume to anastasia.kourniotis@randstad.ca OR andrea.francis@randstad.ca with add the subject line: "Bilingual Investment Specialist - Toronto".ONLY QUALIFIED BILINGUAL (FRENCH& ENGLISH) CANDIDATES WILL BE CONTACTEDRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you passionate about finance? Have you always been interested in the investment field? Are you ready to take the next step in your career? Are you fluent in English and French? Do you enjoy giving advice and solving problems?If you answered "yes", then this may be the opportunity you've been looking for.Position: Investment Client Service Specialist - Permanent position Full timeLocation: Work from home temporarily due to Covid-19.Go in office minimum once a weekSteps away from Union Station TorontoHours of operation:Monday - Friday, 8am to 8pmSchedule provided 6 weeks in advanceStart Date: April 2022Advantages- Competitive salary starting at $46,000 or more depending on your experience- Permanent position- Telecommuting - Guaranteed full-time weekday hours- An excellent career path for the financial sector- Growth and development opportunities- Benefits and vacation time- Work for a reputable company- Great team and cultureResponsibilitiesThe responsibilities of the bilingual (English/French) Investment Specialist include (but are not limited to)- Be the primary contact for financial advisors/investors to provide information and solutions to account, transaction, procedural and product related questions, primarily by telephone, in accordance with established service level standards.- Handle calls in English and French- Provide support to self-directed investment accounts- Provide an excellent customer service experience- Promote a positive corporate reputationQualifications- Excellent communication skills in English and French (BOTH IS REQUIRED)- Must have a college dimploma or university degree- Strong computer and keyboarding skills- Previous customer service or call center experience in the financial industry is required- Ability to work under pressure and adapt- Experience in the financial industry is an asset if you have experience as an investment specialist SummaryHow to apply:This position will not be available for long! Interviews are happening now!If you or someone you know is interested in this opportunity, please apply through one of the following options:1. apply online at www.randstad.ca or2. send your updated resume to anastasia.kourniotis@randstad.ca OR andrea.francis@randstad.ca with add the subject line: "Bilingual Investment Specialist - Toronto".ONLY QUALIFIED BILINGUAL (FRENCH& ENGLISH) CANDIDATES WILL BE CONTACTEDRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

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