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      • Dorval, Québec
      • Permanent
      Description Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization?  If you answered yes to these questions, Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier.  Air Canada, recently ranked Best International Airline in North America, is currently looking for customer-orientated individuals who exhibit a patient and understanding attitude towards customers and able to provide resolutions to their concerns. We offer a competitive starting salary of $25.78 with a comprehensive benefits package:Medical and dental insurance;Pension plan.Key responsibilities Evaluate Claims for mishandled baggage and complete the necessary research in order to appropriately respond to customers by phone and email. Communicate with compassion and care to customer claims even under difficult circumstancesGo above and beyond searching for ways to retain customersProvide feedback to leads, management or internal customers in order to promote continual improvement of Air Canada’s customer service deliveryPerform other associated duties as required.Qualifications Mandatory Covid-19 Vaccination Required Superior verbal and written skills in English and French both written and orallyStrong customer service background.Strong computer skills (Word, Excel, Databases, Powerpoint, Access)Strong interpersonal and teamwork skills.Strong organizational and decision-making skills.Good problem-solving and conflict-resolution skills.Strong time-management skills and an ability to work autonomously.An ability to adapt, to not only new procedures and policies, but new technology.Conditions of EmploymentCandidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.LINGUISTIC REQUIREMENTSBilingual (English and French written and spoken, condition to skill assessment for proficiency).   At Air Canada, we want to fly higher when it comes to employment equity. We, therefore, encourage applications from Aboriginal peoples, women, members of a visible minority and persons with a disability. Air Canada thanks all candidates for their interest, however, only those selected to continue in the process will be contacted.
      Description Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization?  If you answered yes to these questions, Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier.  Air Canada, recently ranked Best International Airline in North America, is currently looking for customer-orientated individuals who exhibit a patient and understanding attitude towards customers and able to provide resolutions to their concerns. We offer a competitive starting salary of $25.78 with a comprehensive benefits package:Medical and dental insurance;Pension plan.Key responsibilities Evaluate Claims for mishandled baggage and complete the necessary research in order to appropriately respond to customers by phone and email. Communicate with compassion and care to customer claims even under difficult circumstancesGo above and beyond searching for ways to retain customersProvide feedback to leads, management or internal customers in order to promote continual improvement of Air Canada’s customer service deliveryPerform other associated duties as required.Qualifications Mandatory Covid-19 Vaccination Required Superior verbal and written skills in English and French both written and orallyStrong customer service background.Strong computer skills (Word, Excel, Databases, Powerpoint, Access)Strong interpersonal and teamwork skills.Strong organizational and decision-making skills.Good problem-solving and conflict-resolution skills.Strong time-management skills and an ability to work autonomously.An ability to adapt, to not only new procedures and policies, but new technology.Conditions of EmploymentCandidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.LINGUISTIC REQUIREMENTSBilingual (English and French written and spoken, condition to skill assessment for proficiency).   At Air Canada, we want to fly higher when it comes to employment equity. We, therefore, encourage applications from Aboriginal peoples, women, members of a visible minority and persons with a disability. Air Canada thanks all candidates for their interest, however, only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Key Responsibilities:Establish and lead internal multi-branch committees to develop overall airport strategies consolidating commercial, customer service and financial objectives - Network Planning, Legal, Corporate Safety, & Environment, Finance, Strategic Purchasing & AirportsEstablish strategic relationships with senior AA leadership and act as primary interface between AAs, internal AC stakeholders and affiliates/CPA operators. Chair or participate in ACC’s/TSC’s/AAAC/IATA and subcommittees (excluding Fuel & Deicing – handled by technical subject matter experts from respective departments).Participation, evaluation and management of airport/terminal redevelopment projects with an understanding of the impact to AC operations.When appropriate, conduct analysis on airport process using data sources from both internal and external sources and make recommendations.Negotiate licenses, leases (new and renewals), permits and operating agreements when required, with AAs and other 3rd party landlords.Rates & Charges oversight.Activities:Ongoing site visits to build relationships and evaluate, monitor and support the operations and redevelopment projects.Prepare executive summaries and property estimates, AFC’s and NPV for internal fund approval purposes for all leases, operating agreements and letters of credit.Formulate and evaluate strategies for real estate transactions using qualitative and quantitative criteria.Ensure the proper application and implementation of the negotiated terms and conditions of the agreements.Coordinate opening/suspending/resumption/closing of stations.Prepare and manage annual budgets for each station.Monitor and initiate discussions with AAs on rates and charges methodologies and airport development and, where appropriate, the application and use of PFF/AIF/ALO agreements.Annual touchpoint with Jazz Leasing/Ops on space use (space audit).Monitor competitive OAL Alliance and Star Alliance activity.Support other Air Canada branches as requiredQualifications University degree in Commerce, Finance, Economics, Engineering or related field  Airport operations & planning experience – Terminal, Airside, Cargo & Baggage 1- 3 years of relevant experience such as in leasing, real estate and/or contract negotiationsExperience in developing and analyzing financial data Strong presentation and negotiation skills, Ability to build relationships with internal customers, while maintaining ability to challenge requirements for expansion, relocation, or taking on new space, and ability to successfully drive cost reduction initiativesStrong and effective interpersonal and communication skills, both verbal and written Ability to be assertive while maintaining diplomacy and political awarenessAbility to work independently under pressure Strong team orientationAbility to prioritize multiple projects simultaneously, respect and meet deadlines, make decisions and exercise sound judgment.Proficient in all Microsoft Office products with advanced MS Excel experienceMust be willing and able to travel frequentlyAirline experience an assetGerman, Mandarin, Spanish or Italian an asset Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination Required Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Key Responsibilities:Establish and lead internal multi-branch committees to develop overall airport strategies consolidating commercial, customer service and financial objectives - Network Planning, Legal, Corporate Safety, & Environment, Finance, Strategic Purchasing & AirportsEstablish strategic relationships with senior AA leadership and act as primary interface between AAs, internal AC stakeholders and affiliates/CPA operators. Chair or participate in ACC’s/TSC’s/AAAC/IATA and subcommittees (excluding Fuel & Deicing – handled by technical subject matter experts from respective departments).Participation, evaluation and management of airport/terminal redevelopment projects with an understanding of the impact to AC operations.When appropriate, conduct analysis on airport process using data sources from both internal and external sources and make recommendations.Negotiate licenses, leases (new and renewals), permits and operating agreements when required, with AAs and other 3rd party landlords.Rates & Charges oversight.Activities:Ongoing site visits to build relationships and evaluate, monitor and support the operations and redevelopment projects.Prepare executive summaries and property estimates, AFC’s and NPV for internal fund approval purposes for all leases, operating agreements and letters of credit.Formulate and evaluate strategies for real estate transactions using qualitative and quantitative criteria.Ensure the proper application and implementation of the negotiated terms and conditions of the agreements.Coordinate opening/suspending/resumption/closing of stations.Prepare and manage annual budgets for each station.Monitor and initiate discussions with AAs on rates and charges methodologies and airport development and, where appropriate, the application and use of PFF/AIF/ALO agreements.Annual touchpoint with Jazz Leasing/Ops on space use (space audit).Monitor competitive OAL Alliance and Star Alliance activity.Support other Air Canada branches as requiredQualifications University degree in Commerce, Finance, Economics, Engineering or related field  Airport operations & planning experience – Terminal, Airside, Cargo & Baggage 1- 3 years of relevant experience such as in leasing, real estate and/or contract negotiationsExperience in developing and analyzing financial data Strong presentation and negotiation skills, Ability to build relationships with internal customers, while maintaining ability to challenge requirements for expansion, relocation, or taking on new space, and ability to successfully drive cost reduction initiativesStrong and effective interpersonal and communication skills, both verbal and written Ability to be assertive while maintaining diplomacy and political awarenessAbility to work independently under pressure Strong team orientationAbility to prioritize multiple projects simultaneously, respect and meet deadlines, make decisions and exercise sound judgment.Proficient in all Microsoft Office products with advanced MS Excel experienceMust be willing and able to travel frequentlyAirline experience an assetGerman, Mandarin, Spanish or Italian an asset Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination Required Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Schedule Change team plays a key role in Network Planning and is responsible for the execution of the overall schedule change management of passenger re-accommodation for Air Canada, Air Canada Rouge, Air Canada Express and AC marketing schedules. The Manager, Schedule Change is a dynamic role and is responsible to provide functional guidance and lead a team with schedule change activities as acts as an SME on projects.  This position reports to the Senior Manager, Schedule Support.This role is focused on the customer experience and is integral to minimizing the schedule change impact to passengers by establishing optimal reprotection opportunities. In Network Planning, this position is the principal liaison for all items related to passenger re-accommodation along with various stakeholders in the companyResponsible for establishing and maintaining the optimal reprotection rules to ensure seamless customer experiences.Ensure the integrity of Air Canada’s selling schedule in the passenger reservation system to support revenue targets. This is achieved calibrating business rules and establishing strict procedures.Lead the team in implementing efficiencies in the various schedule change processes to achieve the most comprehensive and timely handling of the passenger re-accommodation functions. Responsible for collaborative relationships with key stakeholders including Corporate Scheduling, Revenue Management, RM Science Team, RM Ops, IT, Contact Centres, Amadeus and SOC:Manage close communication with Revenue Management and Air Canada Vacations to ensure the re-accommodation of passengers affected by schedule changes is seamless for the customer and optimal for Air Canada.Manage a strong relationship with IT and the oversight of Altea issues. Develop and implement customer centric solutions designed to consider segmentation of customer types and itinerary guidelines, amongst other commercial criteria.Manage the critical change reason codes that are applied to the schedule change process in line with the APPR guidelines.Manage class mapping in Altea for Interline Partners based on rules established in conjunction with the Interline Team.Responsible as the primary counterpart to Codeshare Airlines for passenger re-accommodation activities.  Implement and manage codeshare business rules related to synchronization, agreements, and booking class mapping maximizing revenue potential for AC.Responsible to proactively investigate for potentially oversold flights based on upcoming schedule changes, to minimize impact for passengers and Contact Centers.Qualifications Post-secondary education required5+ years of relevant experience with solid airline experience and understanding of overall networkEnthusiastic team player with excellent interpersonal and leadership skillsStrong knowledge of Altea Ability to rapidly grasp impacts of schedule modifications and effect on passengersSolid analytical background and attention to detailAbility to question system outputs and to solve complex problemsProven ability to work under time constraintsProven decision-making abilitiesA self-starter, with strong initiativeIntermediate to advanced Excel skills, Mastery of MS Office AutomationSME for passenger re-accommodation an assetRevenue Management & PROS knowledge an assetExperience with Netline an assetConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Schedule Change team plays a key role in Network Planning and is responsible for the execution of the overall schedule change management of passenger re-accommodation for Air Canada, Air Canada Rouge, Air Canada Express and AC marketing schedules. The Manager, Schedule Change is a dynamic role and is responsible to provide functional guidance and lead a team with schedule change activities as acts as an SME on projects.  This position reports to the Senior Manager, Schedule Support.This role is focused on the customer experience and is integral to minimizing the schedule change impact to passengers by establishing optimal reprotection opportunities. In Network Planning, this position is the principal liaison for all items related to passenger re-accommodation along with various stakeholders in the companyResponsible for establishing and maintaining the optimal reprotection rules to ensure seamless customer experiences.Ensure the integrity of Air Canada’s selling schedule in the passenger reservation system to support revenue targets. This is achieved calibrating business rules and establishing strict procedures.Lead the team in implementing efficiencies in the various schedule change processes to achieve the most comprehensive and timely handling of the passenger re-accommodation functions. Responsible for collaborative relationships with key stakeholders including Corporate Scheduling, Revenue Management, RM Science Team, RM Ops, IT, Contact Centres, Amadeus and SOC:Manage close communication with Revenue Management and Air Canada Vacations to ensure the re-accommodation of passengers affected by schedule changes is seamless for the customer and optimal for Air Canada.Manage a strong relationship with IT and the oversight of Altea issues. Develop and implement customer centric solutions designed to consider segmentation of customer types and itinerary guidelines, amongst other commercial criteria.Manage the critical change reason codes that are applied to the schedule change process in line with the APPR guidelines.Manage class mapping in Altea for Interline Partners based on rules established in conjunction with the Interline Team.Responsible as the primary counterpart to Codeshare Airlines for passenger re-accommodation activities.  Implement and manage codeshare business rules related to synchronization, agreements, and booking class mapping maximizing revenue potential for AC.Responsible to proactively investigate for potentially oversold flights based on upcoming schedule changes, to minimize impact for passengers and Contact Centers.Qualifications Post-secondary education required5+ years of relevant experience with solid airline experience and understanding of overall networkEnthusiastic team player with excellent interpersonal and leadership skillsStrong knowledge of Altea Ability to rapidly grasp impacts of schedule modifications and effect on passengersSolid analytical background and attention to detailAbility to question system outputs and to solve complex problemsProven ability to work under time constraintsProven decision-making abilitiesA self-starter, with strong initiativeIntermediate to advanced Excel skills, Mastery of MS Office AutomationSME for passenger re-accommodation an assetRevenue Management & PROS knowledge an assetExperience with Netline an assetConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.Air Canada is presently looking for for a dynamic individual to fill a permanent full- time position as a Ground Support Equipment (GSE) Mechanic.The GSE maintenance professionals should have the following skill sets:Knowledge of drive-trains, diesel and gasoline engines, propane fuel systems, complex electrical and hydraulic systems, and metal fabrication and welding.Candidates should be able to read and understand various schematic diagrams for maintenance troubleshooting and be proficient with computers and diagnostic tools.Individuals need to be "team players" with excellent written and verbal communication skills with the ability to maintain a customer focused attitude in a demanding, in a fast-paced environment.Qualifications Mandatory Covid-19 Vaccination RequiredHigh School diploma.Must have CPA Card: 1st, 2nd, or 3rd level Mechanic OR Red SealValid Automotive Service Technician, Commercial Transport Mechanic or Heavy Duty Mechanic trades certification.Able to successfully pass the pre-employment qualifying exam.Ability to pass security clearance and obtain the Restricted area identity card (RAIC).  Please refer to Transport Canada site for more detailsEmployees in this role, conduct safety-critical work and as such, Air Canada medical standards must be met in order to qualify for the role. Candidates will be subject to a medical evaluation, including a drug and alcohol test an are expected to be free of any intoxicating substances.Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.AssetsAdvanced Fuel Injection & Diesel Engine Tune-Up certificates/licenses.Air Conditioning and Refrigeration certificates/licenses.Propane Fuel Systems certificates/licenses.Automotive Inspection certificate/licenses.Previous experience maintaining mobile ground power (generators), air conditioners (up to 110 ton), air start units (compressors up to 250 cfm), but will also consider experience in Farm or Heavy Industrial equipment.Current security clearanceLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.Diversity and InclusionAir Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.Air Canada is presently looking for for a dynamic individual to fill a permanent full- time position as a Ground Support Equipment (GSE) Mechanic.The GSE maintenance professionals should have the following skill sets:Knowledge of drive-trains, diesel and gasoline engines, propane fuel systems, complex electrical and hydraulic systems, and metal fabrication and welding.Candidates should be able to read and understand various schematic diagrams for maintenance troubleshooting and be proficient with computers and diagnostic tools.Individuals need to be "team players" with excellent written and verbal communication skills with the ability to maintain a customer focused attitude in a demanding, in a fast-paced environment.Qualifications Mandatory Covid-19 Vaccination RequiredHigh School diploma.Must have CPA Card: 1st, 2nd, or 3rd level Mechanic OR Red SealValid Automotive Service Technician, Commercial Transport Mechanic or Heavy Duty Mechanic trades certification.Able to successfully pass the pre-employment qualifying exam.Ability to pass security clearance and obtain the Restricted area identity card (RAIC).  Please refer to Transport Canada site for more detailsEmployees in this role, conduct safety-critical work and as such, Air Canada medical standards must be met in order to qualify for the role. Candidates will be subject to a medical evaluation, including a drug and alcohol test an are expected to be free of any intoxicating substances.Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.AssetsAdvanced Fuel Injection & Diesel Engine Tune-Up certificates/licenses.Air Conditioning and Refrigeration certificates/licenses.Propane Fuel Systems certificates/licenses.Automotive Inspection certificate/licenses.Previous experience maintaining mobile ground power (generators), air conditioners (up to 110 ton), air start units (compressors up to 250 cfm), but will also consider experience in Farm or Heavy Industrial equipment.Current security clearanceLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.Diversity and InclusionAir Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • St-Bruno, Québec
      • Permanent
      Your challenge! Reporting to the Director of Demand Planning and Supply of Cascades Containerboard (CEC) and working with the sales team of the Packaging business unit, the Demand Planner will be responsible for developing all demand projections for this business unit in order to optimize the CEC supply chain.Why work at Cascades A work environment focused on knowledge sharing and valuing individual and team success.Profit sharing;RRSP and group insurance with a large employer contribution;Personal computer equipment purchase program;Work-family balance (telecommuting, flexible hours);Employee Assistance Program (EAP);Training Centre;Long-term career management plan;Many other Cascades benefits!Individual responsibilities The Demand Planner's main responsibilities will be Define and maintain both the finished goods demand of the Packaging business unit for the accounts under his/her responsibility;Work with the sales team to integrate :customer information to sales forecasts on a monthly basismarket and product risks and opportunitiesPresent global forecasts to Sales Managers as part of the monthly S&OP process to obtain consensusAnalyze sales statistics, feed a statistical database, contribute to the effectiveness of communication regarding adjustments to be planned and the dissemination of information;Identify gaps between sales plan execution and forecasts while supporting continuous improvement initiatives;Understand the internal and external factors that can influence demand. Experiences and strengths The Demand Planner has many of the following qualifications and skills: Have a Bachelor's degree in Operations and Logistics Management or other relevant field;3 to 5 years experience in demand planning in a manufacturing environment;Have significant experience working with an ERP system, ideally SAP or IBP;Excellent knowledge of Excel;Be rigorous and possess strong analytical and influencing skills;Possess a sense of organization and initiative;Be an energetic, enthusiastic and determined team player;Be bilingual;Being a member of APICS would be an asset.Cascades believes in the success of an inclusive organization that values diversity within its team. Cascades will give fair consideration to all qualified individuals for this position.  #revealyourpotential #LifeAtCascades Cascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner. Use of the masculine in our communications refers equally to both women and men. About Cascades To be part of Cascades is to reveal the full potential of materials, people and ideas. We are source of possibilities.Since 1964, we have been providing sustainable, innovative and value-creating solutions in packaging, hygiene and recovery.Join 12,000 women and men working in a network of more than 90 operating units located in North America and Europe.  
      Your challenge! Reporting to the Director of Demand Planning and Supply of Cascades Containerboard (CEC) and working with the sales team of the Packaging business unit, the Demand Planner will be responsible for developing all demand projections for this business unit in order to optimize the CEC supply chain.Why work at Cascades A work environment focused on knowledge sharing and valuing individual and team success.Profit sharing;RRSP and group insurance with a large employer contribution;Personal computer equipment purchase program;Work-family balance (telecommuting, flexible hours);Employee Assistance Program (EAP);Training Centre;Long-term career management plan;Many other Cascades benefits!Individual responsibilities The Demand Planner's main responsibilities will be Define and maintain both the finished goods demand of the Packaging business unit for the accounts under his/her responsibility;Work with the sales team to integrate :customer information to sales forecasts on a monthly basismarket and product risks and opportunitiesPresent global forecasts to Sales Managers as part of the monthly S&OP process to obtain consensusAnalyze sales statistics, feed a statistical database, contribute to the effectiveness of communication regarding adjustments to be planned and the dissemination of information;Identify gaps between sales plan execution and forecasts while supporting continuous improvement initiatives;Understand the internal and external factors that can influence demand. Experiences and strengths The Demand Planner has many of the following qualifications and skills: Have a Bachelor's degree in Operations and Logistics Management or other relevant field;3 to 5 years experience in demand planning in a manufacturing environment;Have significant experience working with an ERP system, ideally SAP or IBP;Excellent knowledge of Excel;Be rigorous and possess strong analytical and influencing skills;Possess a sense of organization and initiative;Be an energetic, enthusiastic and determined team player;Be bilingual;Being a member of APICS would be an asset.Cascades believes in the success of an inclusive organization that values diversity within its team. Cascades will give fair consideration to all qualified individuals for this position.  #revealyourpotential #LifeAtCascades Cascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner. Use of the masculine in our communications refers equally to both women and men. About Cascades To be part of Cascades is to reveal the full potential of materials, people and ideas. We are source of possibilities.Since 1964, we have been providing sustainable, innovative and value-creating solutions in packaging, hygiene and recovery.Join 12,000 women and men working in a network of more than 90 operating units located in North America and Europe.  
      • Lachine, Québec
      • Permanent
      Job DescriptionConduire tout type de camion selon les besoins pour se rendre aux installations de divers clients et ramasser leurs matières recyclées. Le titulaire du poste doit comprendre et mettre en pratique les valeurs de la Société, notamment traiter les autres avec respect et dignité quel que soit leur poste, et favoriser la croissance personnelle et l’amélioration continue.Job ResponsibilitiesEffectuer des tours d’inspection avant et après un transport conformément à la fiche d’inspection détaillée.Remplir toutes les commandes de réparation pour le camion dont il a la charge afin de s’assurer que celui-ci est en bon état.Signaler immédiatement toute défectuosité de l’équipement ou défaut de fabrication qui pourrait compromettre la sécurité de la conduite du véhicule.En tant que représentant de l’entreprise, il est important de toujours présenter une apparence soignée et faire preuve de courtoisie envers les clients.Au moment d’arriver sur le site d’un client, aviser ce dernier de sa présence sur les lieux.S’assurer que tous les chargements transportés sont chargés d’une manière sûre et sécuritaire.Remplir tous les documents relatifs au travail, notamment les itinéraires, les bons de travail, les billets de pesage, le registre du kilométrage et le carnet de route.Avant de quitter le site du client, nettoyer les matières qui auraient pu tomber des conteneurs pleins au moment de placer ceux-ci sur le camion ou pendant les procédures de bâchage et de manœuvres.QualificationsPermis de conduire de classe 1 valide.Au moins deux ans d’expérience comme chauffeur de camion seraient préférables.Expérience dans un domaine connexe (recyclage, gestion des déchets, etc.), un atout important.Grand sens de l’organisation et solides habiletés en gestion de projet.Bonne connaissance de la ville et des environs.Bonnes aptitudes en communication.Précision des poids et des mesures.Attitude axée sur le service à la clientèle.Informations additionnellesHoraire : Quart de Soir (16h - 2h) du jeudi au lundiSalaire horaire à compter de 29,07$ #révélezvotrepotentiel #laviechezCascadesCascades croit au succès d'une organisation inclusive qui valorise la diversité au sein de son équipe. Elle considérera avec équité toutes les personnes qualifiées pour ce poste. L'emploi du masculin dans nos communications désigne autant les femmes que les hommes.À propos de CascadesFaire partie de Cascades, c’est révéler le plein potentiel de la matière, des gens et des idées. Nous sommes source de possibilités. Depuis 1964, nous proposons des solutions durables, innovantes et créatrices de valeur en matière d’emballage, d’hygiène et de récupération.Rejoignez 12 000 femmes et hommes travaillant dans un réseau de plus de 90 unités d’exploitation situées en Amérique du Nord et en Europe. 
      Job DescriptionConduire tout type de camion selon les besoins pour se rendre aux installations de divers clients et ramasser leurs matières recyclées. Le titulaire du poste doit comprendre et mettre en pratique les valeurs de la Société, notamment traiter les autres avec respect et dignité quel que soit leur poste, et favoriser la croissance personnelle et l’amélioration continue.Job ResponsibilitiesEffectuer des tours d’inspection avant et après un transport conformément à la fiche d’inspection détaillée.Remplir toutes les commandes de réparation pour le camion dont il a la charge afin de s’assurer que celui-ci est en bon état.Signaler immédiatement toute défectuosité de l’équipement ou défaut de fabrication qui pourrait compromettre la sécurité de la conduite du véhicule.En tant que représentant de l’entreprise, il est important de toujours présenter une apparence soignée et faire preuve de courtoisie envers les clients.Au moment d’arriver sur le site d’un client, aviser ce dernier de sa présence sur les lieux.S’assurer que tous les chargements transportés sont chargés d’une manière sûre et sécuritaire.Remplir tous les documents relatifs au travail, notamment les itinéraires, les bons de travail, les billets de pesage, le registre du kilométrage et le carnet de route.Avant de quitter le site du client, nettoyer les matières qui auraient pu tomber des conteneurs pleins au moment de placer ceux-ci sur le camion ou pendant les procédures de bâchage et de manœuvres.QualificationsPermis de conduire de classe 1 valide.Au moins deux ans d’expérience comme chauffeur de camion seraient préférables.Expérience dans un domaine connexe (recyclage, gestion des déchets, etc.), un atout important.Grand sens de l’organisation et solides habiletés en gestion de projet.Bonne connaissance de la ville et des environs.Bonnes aptitudes en communication.Précision des poids et des mesures.Attitude axée sur le service à la clientèle.Informations additionnellesHoraire : Quart de Soir (16h - 2h) du jeudi au lundiSalaire horaire à compter de 29,07$ #révélezvotrepotentiel #laviechezCascadesCascades croit au succès d'une organisation inclusive qui valorise la diversité au sein de son équipe. Elle considérera avec équité toutes les personnes qualifiées pour ce poste. L'emploi du masculin dans nos communications désigne autant les femmes que les hommes.À propos de CascadesFaire partie de Cascades, c’est révéler le plein potentiel de la matière, des gens et des idées. Nous sommes source de possibilités. Depuis 1964, nous proposons des solutions durables, innovantes et créatrices de valeur en matière d’emballage, d’hygiène et de récupération.Rejoignez 12 000 femmes et hommes travaillant dans un réseau de plus de 90 unités d’exploitation situées en Amérique du Nord et en Europe. 
      • St-Bruno, Québec
      • Permanent
      Your challenge! We are looking for a Procurement Technician to support our department. Our future colleague has the will to persevere and move forward so that we are even #Stronger together.Make a difference within our team and #Reveal your potential at Cascades!Why work at Cascades Work environment focused on sharing knowledge and valuing individual and team successes.Profit sharing;RRSP and group insurance with a large employer contribution;Personal computer equipment purchase program;Work-family balance (telecommuting, flexible hours);Employee Assistance Program (EAP);Training Centre;Long-term career management plan;Many other Cascades benefits!Your Responsibilities As part of your dynamic and growing team, you will work in collaboration with your team to respond to a large volume of requests for file processing. More specifically, here are your responsibilities as a Supply Technician Creation of purchase ordersRigorously apply the various purchasing processesEnsure the follow-up of purchase orders;Handle a high volume of requests;Ensure the accuracy of the information received by the supplierMake the necessary changes to purchase orders and supplier filesCommunicate and follow up internally with the procurement and logistics departments.Alignment with business objectives Experiences and strengths The Procurement Technician has many of the following skills and qualifications:  Interest in the administrative or procurement fieldDiploma of studies related to administration, accounting or procurement (asset)Good knowledge of English (functional English to answer business emails and phone calls)Attention to detail Enjoy working with a teamGood communication skillsCustomer service skills  #revealyourpotential #LifeAtCascades Cascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner. Use of the masculine in our communications refers equally to both women and men. About Cascades To be part of Cascades is to reveal the full potential of materials, people and ideas. We are source of possibilities.Since 1964, we have been providing sustainable, innovative and value-creating solutions in packaging, hygiene and recovery.Join 12,000 women and men working in a network of more than 90 operating units located in North America and Europe.  
      Your challenge! We are looking for a Procurement Technician to support our department. Our future colleague has the will to persevere and move forward so that we are even #Stronger together.Make a difference within our team and #Reveal your potential at Cascades!Why work at Cascades Work environment focused on sharing knowledge and valuing individual and team successes.Profit sharing;RRSP and group insurance with a large employer contribution;Personal computer equipment purchase program;Work-family balance (telecommuting, flexible hours);Employee Assistance Program (EAP);Training Centre;Long-term career management plan;Many other Cascades benefits!Your Responsibilities As part of your dynamic and growing team, you will work in collaboration with your team to respond to a large volume of requests for file processing. More specifically, here are your responsibilities as a Supply Technician Creation of purchase ordersRigorously apply the various purchasing processesEnsure the follow-up of purchase orders;Handle a high volume of requests;Ensure the accuracy of the information received by the supplierMake the necessary changes to purchase orders and supplier filesCommunicate and follow up internally with the procurement and logistics departments.Alignment with business objectives Experiences and strengths The Procurement Technician has many of the following skills and qualifications:  Interest in the administrative or procurement fieldDiploma of studies related to administration, accounting or procurement (asset)Good knowledge of English (functional English to answer business emails and phone calls)Attention to detail Enjoy working with a teamGood communication skillsCustomer service skills  #revealyourpotential #LifeAtCascades Cascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner. Use of the masculine in our communications refers equally to both women and men. About Cascades To be part of Cascades is to reveal the full potential of materials, people and ideas. We are source of possibilities.Since 1964, we have been providing sustainable, innovative and value-creating solutions in packaging, hygiene and recovery.Join 12,000 women and men working in a network of more than 90 operating units located in North America and Europe.  
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.The position is located at the Montreal Airport.  Permanent full-time employment is 40 hours per week and permanent part-time employment can be scheduled for a minimum of 20 hours and a maximum of 32 hours per week. The current salary is $16.56/hr as per the collective agreement. Position SummaryThe primary function of an Air Canada Concierge is to ease the way for our premium customers throughout their entire airport experience.This role includes all premium customer touch points such as check-in, Maple Leaf lounges along with traditional personal services.The position is modeled after concierge service found in 5 star hotels.The position is a busy one with duties that vary from day to day depending on the diverse requirements of our top tier premium customers.A Concierge is always helpful, always follows through with a request and always has the right attitude. The Concierge creates a sense of comfort and recognition for our premium customers with a simple philosophy – “If it’s possible, consider it done”.Key Concierge ActivitiesIdentify and review Top Tier/International Business Class reservations in advance of flight departure and/or arrival to ensure that all special service requests have been actioned.Ensure system wide “personal service” follow-up through communication with the worldwide network of Air Canada Concierges.Greet and assist all high value/high profile customers.Offer assistance for any special needs.Monitor connections and proactively initiate re-bookings as required.Work closely with Super Elite reservations desk and Customer Relations to facilitate Super Elite customer needs and to resolve service failures.Maintain and update Concierge library of reference material and daily log.Develop a network of contacts and resources that can provide assistance in accommodating the diverse requests of our top tier customers.Qualifications Technical:Knowledge and experience as an Airport Customer Sales and Service Agent would be considered an asset.Superior knowledge of airline service information and airport procedures would be considered an asset.Strong knowledge of local city attractions, events, hotels, restaurants and services.Ticketing experience would be considered an asset.Behavioral:Excellent customer service skills.Strong desire to consistently exceed customer expectations while providing personalized service.Proactive, take charge attitude in resolving problems with creative solutions.Good sense of judgment in balancing customer interests with company policy.Superior leadership and people skills with a demonstrated ability to work as a team player.Self-motivated with an excellent ability to work under pressure while handling multiple tasks at the same time.Impeccable grooming, excellent organization skills, strong attention to detail.Excellent attendance record.Willing and able to work in a team environment.Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.Linguistic Requirements:This position requires linguistic fluency.  Priority will be given to candidates completely fluent in English and French.Candidates fluent in English, French and one or more of the following languages will also be considered: Japanese, Korean, Cantonese, Mandarin, Spanish, Italian, German, Arabic, Hebrew, Portuguese or GreekDiversity and InclusionAir Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however, only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.The position is located at the Montreal Airport.  Permanent full-time employment is 40 hours per week and permanent part-time employment can be scheduled for a minimum of 20 hours and a maximum of 32 hours per week. The current salary is $16.56/hr as per the collective agreement. Position SummaryThe primary function of an Air Canada Concierge is to ease the way for our premium customers throughout their entire airport experience.This role includes all premium customer touch points such as check-in, Maple Leaf lounges along with traditional personal services.The position is modeled after concierge service found in 5 star hotels.The position is a busy one with duties that vary from day to day depending on the diverse requirements of our top tier premium customers.A Concierge is always helpful, always follows through with a request and always has the right attitude. The Concierge creates a sense of comfort and recognition for our premium customers with a simple philosophy – “If it’s possible, consider it done”.Key Concierge ActivitiesIdentify and review Top Tier/International Business Class reservations in advance of flight departure and/or arrival to ensure that all special service requests have been actioned.Ensure system wide “personal service” follow-up through communication with the worldwide network of Air Canada Concierges.Greet and assist all high value/high profile customers.Offer assistance for any special needs.Monitor connections and proactively initiate re-bookings as required.Work closely with Super Elite reservations desk and Customer Relations to facilitate Super Elite customer needs and to resolve service failures.Maintain and update Concierge library of reference material and daily log.Develop a network of contacts and resources that can provide assistance in accommodating the diverse requests of our top tier customers.Qualifications Technical:Knowledge and experience as an Airport Customer Sales and Service Agent would be considered an asset.Superior knowledge of airline service information and airport procedures would be considered an asset.Strong knowledge of local city attractions, events, hotels, restaurants and services.Ticketing experience would be considered an asset.Behavioral:Excellent customer service skills.Strong desire to consistently exceed customer expectations while providing personalized service.Proactive, take charge attitude in resolving problems with creative solutions.Good sense of judgment in balancing customer interests with company policy.Superior leadership and people skills with a demonstrated ability to work as a team player.Self-motivated with an excellent ability to work under pressure while handling multiple tasks at the same time.Impeccable grooming, excellent organization skills, strong attention to detail.Excellent attendance record.Willing and able to work in a team environment.Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.Linguistic Requirements:This position requires linguistic fluency.  Priority will be given to candidates completely fluent in English and French.Candidates fluent in English, French and one or more of the following languages will also be considered: Japanese, Korean, Cantonese, Mandarin, Spanish, Italian, German, Arabic, Hebrew, Portuguese or GreekDiversity and InclusionAir Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however, only those selected to continue in the process will be contacted.
      • St-Bruno, Québec
      • Permanent
       Your challenge! The Customer Service Representative - Order Fulfillment ensures that the Customer Service team's standards of operational excellence are met. The Customer Service Representative - Order Fulfillment is responsible for implementing a customer-focused strategy, building strong relationships with customers and colleagues. This is a great opportunity for those who want to be part of a strong and supportive team in a company that encourages development and advancement.Why work at Cascades Work-life balance (50% remote, flexible schedule of 40 hours/week);Group insurance and pension plan with company contributions;Accessible gym space and/or sports activities;Profit sharing plan (not once, but twice a year!);Employee Assistance Program (because we care about the physical and mental health of our Stuntmen and Stuntwomen);Long-term career management plan and training center (to bring out the full potential of our people!);A work environment focused on knowledge sharing and valuing individual and team success;Contribution to the success of a Quebec-based multinational with strong environmental values.  Your responsibilities The Customer Service Representative - Order Fulfillment will be responsible for : Respond to customer needs in a proactive and diligent manner;Fulfill orders and deliveries in an optimal manner and according to industry best practice standards.Process data efficiently and consistently across SAP functions;Integrate and respect order or inventory changes to ensure proper account management;Identify and proactively manage potential order issues;Resolve customer complaints in a timely manner and maintain a strong relationship of trust with them;Participate in the analysis of problematic situations and obtain answers or solutions related to shipping and inventory availability;Support the business objectives by adapting the customer approach or by welcoming system improvements and special projects;Collaborate with different departments for new product launches or special projects;Produce reports to measure departmental KPIs;Participate in cross-training to support department activities and any related tasks to support the department; Your background and strengths The Customer Service Representative - Fulfillment has many of the following qualifications and skills:  Minimum of 3 years experience in a similar position;College diploma in administration, logistics or related field;Bilingualism (French and English), both verbal and written;Proven ability to provide high quality customer service;Ability to communicate well with various colleagues and internal and external clients;Strong computer skills (Excel and Microsoft suite);Knowledge of SAP is an asset;Ability to adapt and be open to change;Rigor and good management of priorities;Positive attitude.#LI-Hybrid #revealyourpotential #LifeAtCascades Cascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner. Use of the masculine in our communications refers equally to both women and men. About Cascades To be part of Cascades is to reveal the full potential of materials, people and ideas. We are source of possibilities.Since 1964, we have been providing sustainable, innovative and value-creating solutions in packaging, hygiene and recovery.Join 12,000 women and men working in a network of more than 90 operating units located in North America and Europe.  
       Your challenge! The Customer Service Representative - Order Fulfillment ensures that the Customer Service team's standards of operational excellence are met. The Customer Service Representative - Order Fulfillment is responsible for implementing a customer-focused strategy, building strong relationships with customers and colleagues. This is a great opportunity for those who want to be part of a strong and supportive team in a company that encourages development and advancement.Why work at Cascades Work-life balance (50% remote, flexible schedule of 40 hours/week);Group insurance and pension plan with company contributions;Accessible gym space and/or sports activities;Profit sharing plan (not once, but twice a year!);Employee Assistance Program (because we care about the physical and mental health of our Stuntmen and Stuntwomen);Long-term career management plan and training center (to bring out the full potential of our people!);A work environment focused on knowledge sharing and valuing individual and team success;Contribution to the success of a Quebec-based multinational with strong environmental values.  Your responsibilities The Customer Service Representative - Order Fulfillment will be responsible for : Respond to customer needs in a proactive and diligent manner;Fulfill orders and deliveries in an optimal manner and according to industry best practice standards.Process data efficiently and consistently across SAP functions;Integrate and respect order or inventory changes to ensure proper account management;Identify and proactively manage potential order issues;Resolve customer complaints in a timely manner and maintain a strong relationship of trust with them;Participate in the analysis of problematic situations and obtain answers or solutions related to shipping and inventory availability;Support the business objectives by adapting the customer approach or by welcoming system improvements and special projects;Collaborate with different departments for new product launches or special projects;Produce reports to measure departmental KPIs;Participate in cross-training to support department activities and any related tasks to support the department; Your background and strengths The Customer Service Representative - Fulfillment has many of the following qualifications and skills:  Minimum of 3 years experience in a similar position;College diploma in administration, logistics or related field;Bilingualism (French and English), both verbal and written;Proven ability to provide high quality customer service;Ability to communicate well with various colleagues and internal and external clients;Strong computer skills (Excel and Microsoft suite);Knowledge of SAP is an asset;Ability to adapt and be open to change;Rigor and good management of priorities;Positive attitude.#LI-Hybrid #revealyourpotential #LifeAtCascades Cascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner. Use of the masculine in our communications refers equally to both women and men. About Cascades To be part of Cascades is to reveal the full potential of materials, people and ideas. We are source of possibilities.Since 1964, we have been providing sustainable, innovative and value-creating solutions in packaging, hygiene and recovery.Join 12,000 women and men working in a network of more than 90 operating units located in North America and Europe.  
      • Candiac, Québec
      • Permanent
      Your challenge! Reporting to the Customer Service and Collaboration Supervisor, the Supply Chain Analyst is part of the Customer Relationship Modernization initiative at Cascades. This position is at the crossroads of several teams and allows you to be a key player in the optimization and execution of the replenishment strategy of our customers and Cascades.Why work at Cascades Work-family balance (50% telecommuting, flexible schedule of 40 hours/week);Group insurance and pension plan with company contributions;Accessible gym space and/or sports activities;Profit sharing plan (not once, but twice a year!);Employee Assistance Program (because we care about the physical and mental health of our Stuntmen and Stuntwomen);Long-term career management plan and training center (to bring out the full potential of our people!);A work environment focused on knowledge sharing and valuing individual and team successes;Contribution to the success of a Quebec-based multinational with strong environmental values. Your individual responsibilities Ensure the accuracy of the analytical data provided for decision making.Produce cost analysis data for transportation and procurement.Participate in ROI analyses in collaboration with the project office.Manage and develop customer collaboration to meet target and service rate objectivesExecute orders and deliveries in an optimal manner and according to industry best practice standardsMeasure, analyze and provide recommendations to better align internal forecasts with those of the customer.Manage logistics penalties related to the various accounts.Anticipate, analyze and align internal teams to avoid disruptions in the supply chain.Work closely with internal departments such as sales, sales forecasting, production planning, logistics and with the transportation team.Prepare and lead discussions with customer supply teams and company stakeholders.Develop and update performance indicator charts to support decision making and propose improvements to current processes.Optimize logistics costs and be solution oriented in solving problems internally and with the customer.Your background and strengths Minimum of 3 years experienceExperience on SAP system preferredCollege degree in analytics, finance, IT or other relevant field or university degree.Understanding of supply chain objectives and metrics.Understanding of transportation operations, costs and financing including carrier management, transportation planning, project management and logistics analysis.The ability to evaluate and analyze costs and data.Advanced user of Microsoft Excel and strategic information tools such as POWERBI.Ability to handle multiple projects simultaneously while respecting deadlines and priorities.A great deal of autonomy.A constant desire to improve performance and efficiency.A keen sense of collaboration necessary to communicate effectively with stakeholders at various levels of the organization.Exemplary rigor in the execution of your responsibilities.The collaborative spirit needed to work closely with all team members. #revealyourpotential #LifeAtCascades Cascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner. Use of the masculine in our communications refers equally to both women and men. About Cascades To be part of Cascades is to reveal the full potential of materials, people and ideas. We are source of possibilities.Since 1964, we have been providing sustainable, innovative and value-creating solutions in packaging, hygiene and recovery.Join 12,000 women and men working in a network of more than 90 operating units located in North America and Europe.  
      Your challenge! Reporting to the Customer Service and Collaboration Supervisor, the Supply Chain Analyst is part of the Customer Relationship Modernization initiative at Cascades. This position is at the crossroads of several teams and allows you to be a key player in the optimization and execution of the replenishment strategy of our customers and Cascades.Why work at Cascades Work-family balance (50% telecommuting, flexible schedule of 40 hours/week);Group insurance and pension plan with company contributions;Accessible gym space and/or sports activities;Profit sharing plan (not once, but twice a year!);Employee Assistance Program (because we care about the physical and mental health of our Stuntmen and Stuntwomen);Long-term career management plan and training center (to bring out the full potential of our people!);A work environment focused on knowledge sharing and valuing individual and team successes;Contribution to the success of a Quebec-based multinational with strong environmental values. Your individual responsibilities Ensure the accuracy of the analytical data provided for decision making.Produce cost analysis data for transportation and procurement.Participate in ROI analyses in collaboration with the project office.Manage and develop customer collaboration to meet target and service rate objectivesExecute orders and deliveries in an optimal manner and according to industry best practice standardsMeasure, analyze and provide recommendations to better align internal forecasts with those of the customer.Manage logistics penalties related to the various accounts.Anticipate, analyze and align internal teams to avoid disruptions in the supply chain.Work closely with internal departments such as sales, sales forecasting, production planning, logistics and with the transportation team.Prepare and lead discussions with customer supply teams and company stakeholders.Develop and update performance indicator charts to support decision making and propose improvements to current processes.Optimize logistics costs and be solution oriented in solving problems internally and with the customer.Your background and strengths Minimum of 3 years experienceExperience on SAP system preferredCollege degree in analytics, finance, IT or other relevant field or university degree.Understanding of supply chain objectives and metrics.Understanding of transportation operations, costs and financing including carrier management, transportation planning, project management and logistics analysis.The ability to evaluate and analyze costs and data.Advanced user of Microsoft Excel and strategic information tools such as POWERBI.Ability to handle multiple projects simultaneously while respecting deadlines and priorities.A great deal of autonomy.A constant desire to improve performance and efficiency.A keen sense of collaboration necessary to communicate effectively with stakeholders at various levels of the organization.Exemplary rigor in the execution of your responsibilities.The collaborative spirit needed to work closely with all team members. #revealyourpotential #LifeAtCascades Cascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner. Use of the masculine in our communications refers equally to both women and men. About Cascades To be part of Cascades is to reveal the full potential of materials, people and ideas. We are source of possibilities.Since 1964, we have been providing sustainable, innovative and value-creating solutions in packaging, hygiene and recovery.Join 12,000 women and men working in a network of more than 90 operating units located in North America and Europe.  
      • Dorval, Québec
      • Permanent
      Description Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier.  The current salary is $16.56/hr as per the collective agreement. Key Functions & Accountabilities :Anticipate and identify customer’s needs.Go above and beyond searching for ways to retain customers. Respond with compassion and care to customer’s complaints and inquiries by phone and email even under difficult circumstances. Evaluate a customer’s complaint and complete the necessary research in order to appropriately respond to the customer. Provide feedback to leads, management, or internal customers in order to promote a continual improvement of Air Canada’s customer service delivery.Perform other associated duties as required. Qualifications Mandatory Covid-19 Vaccination RequiredHigh school diploma or equivalent.Strong customer service background.Strong interpersonal and teamwork skills.Be available to work a variety of day, evening and overnight shifts, as well as, weekends and statutory holidaysStrong organizational and decision-making skills.Good problem-solving and conflict-resolution skills.Strong time-management skills and an ability to work autonomously.An ability to adapt, to not only new procedures and policies, but new technology.Excellent verbal and written skills in English. Other languages such as French and Spanish are strong assets.Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.Linguistic Requirements : Based on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion : Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted. Rates of PayStep2022202320242025116.5617.0017.1417.74218.7019.3620.0420.74320.0120.7121.43 22.18421.3122.0622.83 23.63522.6223.4124.2325.08623.9224.7625.6326.52725.2326.1127.0327.97827.7028.6729.6731.17 
      Description Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Do you picture yourself as a valued member of an industry-leading organization? If you answered yes to these questions, Air Canada is seeking enthusiastic individuals to join the diverse and vibrant team working together to lead the growth and expansion of Canada’s flag carrier.  The current salary is $16.56/hr as per the collective agreement. Key Functions & Accountabilities :Anticipate and identify customer’s needs.Go above and beyond searching for ways to retain customers. Respond with compassion and care to customer’s complaints and inquiries by phone and email even under difficult circumstances. Evaluate a customer’s complaint and complete the necessary research in order to appropriately respond to the customer. Provide feedback to leads, management, or internal customers in order to promote a continual improvement of Air Canada’s customer service delivery.Perform other associated duties as required. Qualifications Mandatory Covid-19 Vaccination RequiredHigh school diploma or equivalent.Strong customer service background.Strong interpersonal and teamwork skills.Be available to work a variety of day, evening and overnight shifts, as well as, weekends and statutory holidaysStrong organizational and decision-making skills.Good problem-solving and conflict-resolution skills.Strong time-management skills and an ability to work autonomously.An ability to adapt, to not only new procedures and policies, but new technology.Excellent verbal and written skills in English. Other languages such as French and Spanish are strong assets.Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.Linguistic Requirements : Based on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion : Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted. Rates of PayStep2022202320242025116.5617.0017.1417.74218.7019.3620.0420.74320.0120.7121.43 22.18421.3122.0622.83 23.63522.6223.4124.2325.08623.9224.7625.6326.52725.2326.1127.0327.97827.7028.6729.6731.17 
      • Candiac, Québec
      • Permanent
      Your challenge! Reporting to the Group Logistics Operations Manager, the Multi-site Logistics Supervisor's mission is to participate in the implementation of the group's operational strategy by directing the shipping activities of the various sites under his/her supervision and by ensuring the rigorous monitoring of the logistics plan and delivery deadlines.logistics plan and delivery deadlines. You will prioritize customer satisfaction by limiting the possibility of delays or delivery errors. To do so, you coordinate the work of several warehouse supervisors or logistics technicians in order to optimize internal and external warehousing capacity by effectively planning the movement of finished products and by developing a cyclical settlement process. Finally, through the implementation of standard operating procedures, you contribute to the operational excellence of the company's logistics process and improve the ability of the business units to respond effectively to customer demand in a timely manner. Why working at Cascades Work-family balance (50% telecommuting, flexible schedule of 40 hours/week);Group insurance and pension plan with company contributions;Accessible gym space and/or sports activities;Profit sharing plan (not once, but twice a year!);Employee Assistance Program (because we care about the physical and mental health of our Stuntmen and Stuntwomen);Long-term career management plan and training center (to bring out the full potential of our people!);A work environment focused on knowledge sharing and valuing individual and team successes;Contribution to the success of a Quebec-based multinational with strong environmental values.Individual responsibilities The Logistics Supervisor's primary responsibilities will be to: Ensure the accuracy of inventory data in the system in real time and at the correct location.Ensure the execution of the logistics plan for the sites for which you are responsible.Ensure the accuracy and thoroughness of the dates entered on delivery.Coordinate and schedule shipping activities to ensure on-time delivery.Effectively manage the shipping and receiving operations of raw materials.Ensure collaboration between production and logistics partners.Ensure warehouse optimization.Implement the external warehouse management strategy, when applicable.Ensure the implementation of a cyclical settlement process according to business rules.Monitor the alignment between production and your inventories in order to report any delays in delivery to customer service and theto the customer service and to the COE Logistic.Ensure the optimization of trailer/transport loading, in collaboration with customers.Ensure that standard operating procedures are understood and followed.Ensure the application of the OHS rules of his sectorFollow up with sites regarding customer penalties.Experiences and strengths The Logistics Supervisor has several of the following qualifications and skills: A professional degree in logistics or relevant discipline.5 years experience in a similar role.Experience in warehouse management.Knowledge of various logistics issues.Leadership and the ability to create buy-in for proposed solutions and to rally the team aroundaround the objectives.Ability to communicate effectively.Autonomy, a strong sense of responsibility, and a strong sense of personal and professional ethics.professional ethics.The rigor and agility to handle projects within their scope, budgets anddeadlines.The collaborative spirit to work closely with all team members.The ability to proactively address issues and problems by putting forward solutions.Knowledge and use of SAPAdditional information This position may require the individual to travel between 0-10% of the time within Canada and the United States. #revealyourpotential #LifeAtCascades Cascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner. Use of the masculine in our communications refers equally to both women and men. About Cascades To be part of Cascades is to reveal the full potential of materials, people and ideas. We are source of possibilities.Since 1964, we have been providing sustainable, innovative and value-creating solutions in packaging, hygiene and recovery.Join 12,000 women and men working in a network of more than 90 operating units located in North America and Europe.  
      Your challenge! Reporting to the Group Logistics Operations Manager, the Multi-site Logistics Supervisor's mission is to participate in the implementation of the group's operational strategy by directing the shipping activities of the various sites under his/her supervision and by ensuring the rigorous monitoring of the logistics plan and delivery deadlines.logistics plan and delivery deadlines. You will prioritize customer satisfaction by limiting the possibility of delays or delivery errors. To do so, you coordinate the work of several warehouse supervisors or logistics technicians in order to optimize internal and external warehousing capacity by effectively planning the movement of finished products and by developing a cyclical settlement process. Finally, through the implementation of standard operating procedures, you contribute to the operational excellence of the company's logistics process and improve the ability of the business units to respond effectively to customer demand in a timely manner. Why working at Cascades Work-family balance (50% telecommuting, flexible schedule of 40 hours/week);Group insurance and pension plan with company contributions;Accessible gym space and/or sports activities;Profit sharing plan (not once, but twice a year!);Employee Assistance Program (because we care about the physical and mental health of our Stuntmen and Stuntwomen);Long-term career management plan and training center (to bring out the full potential of our people!);A work environment focused on knowledge sharing and valuing individual and team successes;Contribution to the success of a Quebec-based multinational with strong environmental values.Individual responsibilities The Logistics Supervisor's primary responsibilities will be to: Ensure the accuracy of inventory data in the system in real time and at the correct location.Ensure the execution of the logistics plan for the sites for which you are responsible.Ensure the accuracy and thoroughness of the dates entered on delivery.Coordinate and schedule shipping activities to ensure on-time delivery.Effectively manage the shipping and receiving operations of raw materials.Ensure collaboration between production and logistics partners.Ensure warehouse optimization.Implement the external warehouse management strategy, when applicable.Ensure the implementation of a cyclical settlement process according to business rules.Monitor the alignment between production and your inventories in order to report any delays in delivery to customer service and theto the customer service and to the COE Logistic.Ensure the optimization of trailer/transport loading, in collaboration with customers.Ensure that standard operating procedures are understood and followed.Ensure the application of the OHS rules of his sectorFollow up with sites regarding customer penalties.Experiences and strengths The Logistics Supervisor has several of the following qualifications and skills: A professional degree in logistics or relevant discipline.5 years experience in a similar role.Experience in warehouse management.Knowledge of various logistics issues.Leadership and the ability to create buy-in for proposed solutions and to rally the team aroundaround the objectives.Ability to communicate effectively.Autonomy, a strong sense of responsibility, and a strong sense of personal and professional ethics.professional ethics.The rigor and agility to handle projects within their scope, budgets anddeadlines.The collaborative spirit to work closely with all team members.The ability to proactively address issues and problems by putting forward solutions.Knowledge and use of SAPAdditional information This position may require the individual to travel between 0-10% of the time within Canada and the United States. #revealyourpotential #LifeAtCascades Cascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner. Use of the masculine in our communications refers equally to both women and men. About Cascades To be part of Cascades is to reveal the full potential of materials, people and ideas. We are source of possibilities.Since 1964, we have been providing sustainable, innovative and value-creating solutions in packaging, hygiene and recovery.Join 12,000 women and men working in a network of more than 90 operating units located in North America and Europe.  

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