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      • Saint-Eustache, Québec
      • Contract
      SAP Finance BA Contract positionResume and info: phil.ross@randstad or caroline.blackburn@randstad.ca"- Solid experience as SAP Business Analyst supporting finance FICO module- Knowledge transfer and documentation - Will work on assigned maintenance tickets from our ticket support and management tool (Jira);- Will participate in the daily Scrum meeting; - Work will be done in remote (COVID situation) with a Volvo equipment during regular office hours;- The assignment might increase on other project approvals;- Consultant might be facing customers after some period with coaching."Bilingual : French and EnglishMontreal or Quebec, can be remote AdvantagesContract for Montreal or Québec manufacturing environment, company is a world leader in their field. ResponsibilitiesResume and info: phil.ross@randstad or caroline.blackburn@randstad.ca"- Solid experience as SAP Business Analyst supporting finance FICO module- Knowledge transfer and documentation - Will work on assigned maintenance tickets from our ticket support and management tool (Jira);- Will participate in the daily Scrum meeting; - Work will be done in remote (COVID situation) with a Volvo equipment during regular office hours;- The assignment might increase on other project approvals;- Consultant might be facing customers after some period with coaching."Bilingual : French and EnglishMontreal or Quebec, can be remote QualificationsResume and info: phil.ross@randstad or caroline.blackburn@randstad.ca"- Solid experience as SAP Business Analyst supporting finance FICO module- Knowledge transfer and documentation - Will work on assigned maintenance tickets from our ticket support and management tool (Jira);- Will participate in the daily Scrum meeting; - Work will be done in remote (COVID situation) with a Volvo equipment during regular office hours;- The assignment might increase on other project approvals;- Consultant might be facing customers after some period with coaching."Bilingual : French and EnglishMontreal or Quebec, can be remote SummaryResume and info: phil.ross@randstad or caroline.blackburn@randstad.ca"- Solid experience as SAP Business Analyst supporting finance FICO module- Knowledge transfer and documentation - Will work on assigned maintenance tickets from our ticket support and management tool (Jira);- Will participate in the daily Scrum meeting; - Work will be done in remote (COVID situation) with a Volvo equipment during regular office hours;- The assignment might increase on other project approvals;- Consultant might be facing customers after some period with coaching."Bilingual : French and EnglishMontreal or Quebec, can be remote Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      SAP Finance BA Contract positionResume and info: phil.ross@randstad or caroline.blackburn@randstad.ca"- Solid experience as SAP Business Analyst supporting finance FICO module- Knowledge transfer and documentation - Will work on assigned maintenance tickets from our ticket support and management tool (Jira);- Will participate in the daily Scrum meeting; - Work will be done in remote (COVID situation) with a Volvo equipment during regular office hours;- The assignment might increase on other project approvals;- Consultant might be facing customers after some period with coaching."Bilingual : French and EnglishMontreal or Quebec, can be remote AdvantagesContract for Montreal or Québec manufacturing environment, company is a world leader in their field. ResponsibilitiesResume and info: phil.ross@randstad or caroline.blackburn@randstad.ca"- Solid experience as SAP Business Analyst supporting finance FICO module- Knowledge transfer and documentation - Will work on assigned maintenance tickets from our ticket support and management tool (Jira);- Will participate in the daily Scrum meeting; - Work will be done in remote (COVID situation) with a Volvo equipment during regular office hours;- The assignment might increase on other project approvals;- Consultant might be facing customers after some period with coaching."Bilingual : French and EnglishMontreal or Quebec, can be remote QualificationsResume and info: phil.ross@randstad or caroline.blackburn@randstad.ca"- Solid experience as SAP Business Analyst supporting finance FICO module- Knowledge transfer and documentation - Will work on assigned maintenance tickets from our ticket support and management tool (Jira);- Will participate in the daily Scrum meeting; - Work will be done in remote (COVID situation) with a Volvo equipment during regular office hours;- The assignment might increase on other project approvals;- Consultant might be facing customers after some period with coaching."Bilingual : French and EnglishMontreal or Quebec, can be remote SummaryResume and info: phil.ross@randstad or caroline.blackburn@randstad.ca"- Solid experience as SAP Business Analyst supporting finance FICO module- Knowledge transfer and documentation - Will work on assigned maintenance tickets from our ticket support and management tool (Jira);- Will participate in the daily Scrum meeting; - Work will be done in remote (COVID situation) with a Volvo equipment during regular office hours;- The assignment might increase on other project approvals;- Consultant might be facing customers after some period with coaching."Bilingual : French and EnglishMontreal or Quebec, can be remote Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Laval, Québec
      • Permanent
      Senior System Administrator Are you looking for a career as a system administrator? You would like to work in a large-scale company at the cutting edge of technology and work on cloud, virtualization and storage projects. You are determined to find solutions to problems from a global perspective and you would like to work with different teams to get things done. Do the following points resemble your profile? •Works closely with the on-site data center manager to ensure that organizational standards and practices are adhered to;•Design and implement architectures to create and implement a dynamic on-premises architecture of virtualized resources that support clustered multi-tier applications, services, databases, and HA functions using multiple hypervisors, platforms, and operating systems;•Design and implement servers, clients, tools in a virtualized infrastructure and create a management plan to guide operations and activities associated with deployed resources and environments;•Analyze and resolve incidents to minimize downtime for all customers;•Perform daily system monitoring, verify the integrity and availability of all hardware, server resources, systems and key processes, review system and application logs and verify the execution of scheduled tasks such as backups;•Install new servers/rebuild existing servers and configure hardware, devices, services, settings, directories, storage, etc. in accordance with project/operational standards and requirements;•Administration, installation and advanced troubleshooting of Nutanix products and hyperconverged infrastructure;•Provide Level III/other support per request from various departments. Investigate and resolve issues;•Repair and recover from hardware or software failures. Coordinate and communicate with affected departments;•Studies and recommends innovative and, where possible, automated approaches to system administration tasks. Identify approaches that leverage our resources and enable economies of scale;•Develop and maintain installation and configuration procedures;•Maintain operational, configuration or other procedures;•Conduct periodic performance reports to support capacity planning;•Perform continuous performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as needed;•Maintain data center monitoring equipment. You have the following qualifications: •DEC Computer Science or in another relevant field;•7 to 10 years of experience in systems administration;•Experience managing public, private and/or hybrid clouds;•Knowledge of best practices in on-premises system administration and colocation architectures/designs, virtualization and cloud platforms, services;•Essential bilingualism (excellent written/oral communication in French and English);•Minimum of 5 years of experience with the following technologies (if applicable);•Hypervisor/hyperconverged infrastructure (AHV, Nutanix);•Management of cloud technologies (Azure, AWS, ADFS);•Windows Server 2008 – 2019;•Citrix XenApp 7.x and above;•GNU / Linux Redhat 5.5 - 7.x;•Vmware Vsphere 6.0 - 6.5 using technologies such as Datastore clustering, DRS and DVswitch in a multi-host/multi-cluster environment;•Microsoft Active Directory under domain/forest level 2012 and above;•Backup and replication with Veeam backup and Replication;•Veeam Backup and replication;•IBM Storewize and HP EVA storage systems;•Process automation via Microsoft Powershell 4.0 and above;•Symantec Endpoint Protection;•Microsoft System Center Configuration Manager 2012;•Excellent communication and interpersonal skills;•Ability to work well independently and in a global team environment;•Ability to work in a rapidly changing and priority environment;•Customer service skills;•Excellent working knowledge of various hardware and software; Here are some of the attractive benefits we offer you: •A full range of benefits (medical and dental care);•Possibility of joining a pension plan with employer contributions or a share purchase plan;•Discounts for employees in stores and at several of our partners;•Paid leave including vacation, sick and personal leave;•Work within a collaborative, dynamic and efficient team;•Learning opportunities to develop new skills and grow professionally in a growing company; Want to join an experienced team as a senior system administrator and work in the greater Montreal. Contact me for more information at isabelle.gauthier@randstad.caAdvantages•Competitive salary•Comprehensive insurance•Action plan•Pension plan•Personal days and illnessesResponsibilities•Works closely with the on-site data center manager to ensure that organizational standards and practices are adhered to;•Design and implement architectures to create and implement a dynamic on-premises architecture of virtualized resources that support clustered multi-tier applications, services, databases, and HA functions using multiple hypervisors, platforms, and operating systems;•Design and implement servers, clients, tools in a virtualized infrastructure and create a management plan to guide operations and activities associated with deployed resources and environments;•Analyze and resolve incidents to minimize downtime for all customers;•Perform daily system monitoring, verify the integrity and availability of all hardware, server resources, systems and key processes, review system and application logs and verify the execution of scheduled tasks such as backups;•Install new servers/rebuild existing servers and configure hardware, devices, services, settings, directories, storage, etc. in accordance with project/operational standards and requirements;•Administration, installation and advanced troubleshooting of Nutanix products and hyperconverged infrastructure;•Provide Level III/other support per request from various departments. Investigate and resolve issues;•Repair and recover from hardware or software failures. Coordinate and communicate with affected departments;•Studies and recommends innovative and, where possible, automated approaches to system administration tasks. Identify approaches that leverage our resources and enable economies of scale;•Develop and maintain installation and configuration procedures;•Maintain operational, configuration or other procedures;•Conduct periodic performance reports to support capacity planning;•Perform continuous performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as needed;•Maintain data center monitoring equipment.Qualifications•DEC Computer Science or in another relevant field;•7 to 10 years of experience in systems administration;•Experience managing public, private and/or hybrid clouds;•Knowledge of best practices in on-premises system administration and colocation architectures/designs, virtualization and cloud platforms, services;•Essential bilingualism (excellent written/oral communication in French and English);•Minimum of 5 years of experience with the following technologies (if applicable);•Hypervisor/hyperconverged infrastructure (AHV, Nutanix);•Management of cloud technologies (Azure, AWS, ADFS);•Windows Server 2008 – 2019;•Citrix XenApp 7.x and above;•GNU / Linux Redhat 5.5 - 7.x;•Vmware Vsphere 6.0 - 6.5 using technologies such as Datastore clustering, DRS and DVswitch in a multi-host/multi-cluster environment;•Microsoft Active Directory under domain/forest level 2012 and above;•Backup and replication with Veeam backup and Replication;•Veeam Backup and replication;•IBM Storewize and HP EVA storage systems;•Process automation via Microsoft Powershell 4.0 and above;•Symantec Endpoint Protection;•Microsoft System Center Configuration Manager 2012;•Excellent communication and interpersonal skills;•Ability to work well independently and in a global team environment;•Ability to work in a rapidly changing and priority environment;•Customer service skills;•Excellent working knowledge of various hardware and software;SummaryWant to join an experienced team as a senior system administrator and work in the greater Montreal. Contact me for more information at isabelle.gauthier@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Senior System Administrator Are you looking for a career as a system administrator? You would like to work in a large-scale company at the cutting edge of technology and work on cloud, virtualization and storage projects. You are determined to find solutions to problems from a global perspective and you would like to work with different teams to get things done. Do the following points resemble your profile? •Works closely with the on-site data center manager to ensure that organizational standards and practices are adhered to;•Design and implement architectures to create and implement a dynamic on-premises architecture of virtualized resources that support clustered multi-tier applications, services, databases, and HA functions using multiple hypervisors, platforms, and operating systems;•Design and implement servers, clients, tools in a virtualized infrastructure and create a management plan to guide operations and activities associated with deployed resources and environments;•Analyze and resolve incidents to minimize downtime for all customers;•Perform daily system monitoring, verify the integrity and availability of all hardware, server resources, systems and key processes, review system and application logs and verify the execution of scheduled tasks such as backups;•Install new servers/rebuild existing servers and configure hardware, devices, services, settings, directories, storage, etc. in accordance with project/operational standards and requirements;•Administration, installation and advanced troubleshooting of Nutanix products and hyperconverged infrastructure;•Provide Level III/other support per request from various departments. Investigate and resolve issues;•Repair and recover from hardware or software failures. Coordinate and communicate with affected departments;•Studies and recommends innovative and, where possible, automated approaches to system administration tasks. Identify approaches that leverage our resources and enable economies of scale;•Develop and maintain installation and configuration procedures;•Maintain operational, configuration or other procedures;•Conduct periodic performance reports to support capacity planning;•Perform continuous performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as needed;•Maintain data center monitoring equipment. You have the following qualifications: •DEC Computer Science or in another relevant field;•7 to 10 years of experience in systems administration;•Experience managing public, private and/or hybrid clouds;•Knowledge of best practices in on-premises system administration and colocation architectures/designs, virtualization and cloud platforms, services;•Essential bilingualism (excellent written/oral communication in French and English);•Minimum of 5 years of experience with the following technologies (if applicable);•Hypervisor/hyperconverged infrastructure (AHV, Nutanix);•Management of cloud technologies (Azure, AWS, ADFS);•Windows Server 2008 – 2019;•Citrix XenApp 7.x and above;•GNU / Linux Redhat 5.5 - 7.x;•Vmware Vsphere 6.0 - 6.5 using technologies such as Datastore clustering, DRS and DVswitch in a multi-host/multi-cluster environment;•Microsoft Active Directory under domain/forest level 2012 and above;•Backup and replication with Veeam backup and Replication;•Veeam Backup and replication;•IBM Storewize and HP EVA storage systems;•Process automation via Microsoft Powershell 4.0 and above;•Symantec Endpoint Protection;•Microsoft System Center Configuration Manager 2012;•Excellent communication and interpersonal skills;•Ability to work well independently and in a global team environment;•Ability to work in a rapidly changing and priority environment;•Customer service skills;•Excellent working knowledge of various hardware and software; Here are some of the attractive benefits we offer you: •A full range of benefits (medical and dental care);•Possibility of joining a pension plan with employer contributions or a share purchase plan;•Discounts for employees in stores and at several of our partners;•Paid leave including vacation, sick and personal leave;•Work within a collaborative, dynamic and efficient team;•Learning opportunities to develop new skills and grow professionally in a growing company; Want to join an experienced team as a senior system administrator and work in the greater Montreal. Contact me for more information at isabelle.gauthier@randstad.caAdvantages•Competitive salary•Comprehensive insurance•Action plan•Pension plan•Personal days and illnessesResponsibilities•Works closely with the on-site data center manager to ensure that organizational standards and practices are adhered to;•Design and implement architectures to create and implement a dynamic on-premises architecture of virtualized resources that support clustered multi-tier applications, services, databases, and HA functions using multiple hypervisors, platforms, and operating systems;•Design and implement servers, clients, tools in a virtualized infrastructure and create a management plan to guide operations and activities associated with deployed resources and environments;•Analyze and resolve incidents to minimize downtime for all customers;•Perform daily system monitoring, verify the integrity and availability of all hardware, server resources, systems and key processes, review system and application logs and verify the execution of scheduled tasks such as backups;•Install new servers/rebuild existing servers and configure hardware, devices, services, settings, directories, storage, etc. in accordance with project/operational standards and requirements;•Administration, installation and advanced troubleshooting of Nutanix products and hyperconverged infrastructure;•Provide Level III/other support per request from various departments. Investigate and resolve issues;•Repair and recover from hardware or software failures. Coordinate and communicate with affected departments;•Studies and recommends innovative and, where possible, automated approaches to system administration tasks. Identify approaches that leverage our resources and enable economies of scale;•Develop and maintain installation and configuration procedures;•Maintain operational, configuration or other procedures;•Conduct periodic performance reports to support capacity planning;•Perform continuous performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as needed;•Maintain data center monitoring equipment.Qualifications•DEC Computer Science or in another relevant field;•7 to 10 years of experience in systems administration;•Experience managing public, private and/or hybrid clouds;•Knowledge of best practices in on-premises system administration and colocation architectures/designs, virtualization and cloud platforms, services;•Essential bilingualism (excellent written/oral communication in French and English);•Minimum of 5 years of experience with the following technologies (if applicable);•Hypervisor/hyperconverged infrastructure (AHV, Nutanix);•Management of cloud technologies (Azure, AWS, ADFS);•Windows Server 2008 – 2019;•Citrix XenApp 7.x and above;•GNU / Linux Redhat 5.5 - 7.x;•Vmware Vsphere 6.0 - 6.5 using technologies such as Datastore clustering, DRS and DVswitch in a multi-host/multi-cluster environment;•Microsoft Active Directory under domain/forest level 2012 and above;•Backup and replication with Veeam backup and Replication;•Veeam Backup and replication;•IBM Storewize and HP EVA storage systems;•Process automation via Microsoft Powershell 4.0 and above;•Symantec Endpoint Protection;•Microsoft System Center Configuration Manager 2012;•Excellent communication and interpersonal skills;•Ability to work well independently and in a global team environment;•Ability to work in a rapidly changing and priority environment;•Customer service skills;•Excellent working knowledge of various hardware and software;SummaryWant to join an experienced team as a senior system administrator and work in the greater Montreal. Contact me for more information at isabelle.gauthier@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Laval, Québec
      • Contract
      Contract Position 6 months renewable (or conversion to permanent)Senior Desktop Support Technician - “pure installation and onsite support“Onsite, Monday to Friday, 07h30 to 16h0040 hours/weekMain Responsibilities Reporting to the North American Office Supervisor, the IT Office Technician is responsible for the first level support offered to users: computer access, software, and hardware. Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incident and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMMonday to Friday, 07h30 to 16h00 Mandatory language skills : Bilingual (French and English)AdvantagesMain Responsibilities Reporting to the North American Office Supervisor, the IT Office Technician is responsible for the first level support offered to users: computer access, software, and hardware. Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incident and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMMonday to Friday, 07h30 to 16h00 Mandatory language skills: Bilingual (French and English)ResponsibilitiesMain Responsibilities Reporting to the North American Office Supervisor, the IT Office Technician is responsible for the first level support offered to users: computer access, software, and hardware. Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incident and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMMonday to Friday, 07h30 to 16h00 Mandatory language skills : Bilingual (French and English)QualificationsMain Responsibilities Reporting to the North American Office Supervisor, the IT Office Technician is responsible for the first level support offered to users: computer access, software, and hardware. Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incident and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMMonday to Friday, 07h30 to 16h00 Mandatory language skills : Bilingual (French and English)SummaryMain Responsibilities Reporting to the North American Office Supervisor, the IT Office Technician is responsible for the first level support offered to users: computer access, software, and hardware. Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incident and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMMonday to Friday, 07h30 to 16h00 Mandatory language skills : Bilingual (French and English)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Contract Position 6 months renewable (or conversion to permanent)Senior Desktop Support Technician - “pure installation and onsite support“Onsite, Monday to Friday, 07h30 to 16h0040 hours/weekMain Responsibilities Reporting to the North American Office Supervisor, the IT Office Technician is responsible for the first level support offered to users: computer access, software, and hardware. Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incident and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMMonday to Friday, 07h30 to 16h00 Mandatory language skills : Bilingual (French and English)AdvantagesMain Responsibilities Reporting to the North American Office Supervisor, the IT Office Technician is responsible for the first level support offered to users: computer access, software, and hardware. Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incident and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMMonday to Friday, 07h30 to 16h00 Mandatory language skills: Bilingual (French and English)ResponsibilitiesMain Responsibilities Reporting to the North American Office Supervisor, the IT Office Technician is responsible for the first level support offered to users: computer access, software, and hardware. Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incident and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMMonday to Friday, 07h30 to 16h00 Mandatory language skills : Bilingual (French and English)QualificationsMain Responsibilities Reporting to the North American Office Supervisor, the IT Office Technician is responsible for the first level support offered to users: computer access, software, and hardware. Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incident and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMMonday to Friday, 07h30 to 16h00 Mandatory language skills : Bilingual (French and English)SummaryMain Responsibilities Reporting to the North American Office Supervisor, the IT Office Technician is responsible for the first level support offered to users: computer access, software, and hardware. Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incident and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMMonday to Friday, 07h30 to 16h00 Mandatory language skills : Bilingual (French and English)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Laval, Québec
      • Permanent
      Network Security Administrator You are an experienced Network Security Administrator ready to join a large scale enterprise and push your limits technically speaking? Would like to be involved in the success of a world leader and participate in projects at the cutting edge of technology? This opportunity is for you!As Network Security Administrator, you will contribute to the connectivity and network efficiency of the production information systems that are hosted in data centers, backup and cloud environments. You will ensure that all systems are performing, resilient and secure. Advantages• Social advantages;• Competitive salary;• Performance bonus;• State-of-the-art infrastructure;• Human working environment.ResponsibilitiesYou will be responsible of …•Technical point of contact for end users and stakeholders regarding network and infrastructure issues and inquiries; •Works closely with project managers, developers and system analysts, ensures oversight as well as hands-on troubleshooting and resolution of priority issues, ensuring ownership, escalation and communication from start to final resolution.;•Follow the standard operating procedures to keep system patched up according to priorities set by the security analysts;•Monitor the vulnerability assessment dashboard and identify any additional risks or devices that need additional investigation and actions Completes logs resolutions by priority;•Manage and escalate backlog;•Ensures best practices and guidance on incident management and problem resolution;•Monitor overall network and infrastructure health (performance and uptime) of Cloud production, pre-production, and test environments;•Perform routine system configuration changes & upgrades for operations, projects or security needs;•Supports network components and acts as a support team member (Level 3) if required;•May be part of the on-call rotation schedule, by providing availability as required on work nights and weekends during maintenance periods, critical service outages or project deliveries. QualificationsYou have the following skills and qualifications …•College diploma in network technologies or Network certifications •Experience 2+ years of relevant working experience in a multi-site corporate environment supporting enterprise-wide infrastructure (Data centers, Virtualization, central storage, LANs, SD-WANs, WLANs, Wireless, VPNs and security practices)•Cloud infrastructure basic knowledge •Strong Network infrastructure knowledge•Security concepts knowledge •knowledge in scripting or programming languagesSummaryWant more detail concerning this opportunity of network security administrator in Laval ? Contact me at isabelle.gauthier@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Network Security Administrator You are an experienced Network Security Administrator ready to join a large scale enterprise and push your limits technically speaking? Would like to be involved in the success of a world leader and participate in projects at the cutting edge of technology? This opportunity is for you!As Network Security Administrator, you will contribute to the connectivity and network efficiency of the production information systems that are hosted in data centers, backup and cloud environments. You will ensure that all systems are performing, resilient and secure. Advantages• Social advantages;• Competitive salary;• Performance bonus;• State-of-the-art infrastructure;• Human working environment.ResponsibilitiesYou will be responsible of …•Technical point of contact for end users and stakeholders regarding network and infrastructure issues and inquiries; •Works closely with project managers, developers and system analysts, ensures oversight as well as hands-on troubleshooting and resolution of priority issues, ensuring ownership, escalation and communication from start to final resolution.;•Follow the standard operating procedures to keep system patched up according to priorities set by the security analysts;•Monitor the vulnerability assessment dashboard and identify any additional risks or devices that need additional investigation and actions Completes logs resolutions by priority;•Manage and escalate backlog;•Ensures best practices and guidance on incident management and problem resolution;•Monitor overall network and infrastructure health (performance and uptime) of Cloud production, pre-production, and test environments;•Perform routine system configuration changes & upgrades for operations, projects or security needs;•Supports network components and acts as a support team member (Level 3) if required;•May be part of the on-call rotation schedule, by providing availability as required on work nights and weekends during maintenance periods, critical service outages or project deliveries. QualificationsYou have the following skills and qualifications …•College diploma in network technologies or Network certifications •Experience 2+ years of relevant working experience in a multi-site corporate environment supporting enterprise-wide infrastructure (Data centers, Virtualization, central storage, LANs, SD-WANs, WLANs, Wireless, VPNs and security practices)•Cloud infrastructure basic knowledge •Strong Network infrastructure knowledge•Security concepts knowledge •knowledge in scripting or programming languagesSummaryWant more detail concerning this opportunity of network security administrator in Laval ? Contact me at isabelle.gauthier@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Laval, Québec
      • Contract
      JUNIOR PRGRAMMER- 6 Months contract- Onsite: Laval As a programmer, you will be part of the Development team where your main responsibilities will be to carry out various analysis and programming projects:• Participate in the analysis in order to fully understand user needs and develop a programming plan;• Master the processes, procedures and working methods in place;• Analyze and understand the functional file and locate the treatment in the system;• Participate in the analysis, development and testing of solutions implemented in compliance with quality standards;• Manage the different stages of development dynamically;• Participate in the creation of tools to make the team more efficient;• Document the knowledge base of development tools and environments;• Ensure the maintenance of existing programs and software by making minor changes as required;• Support users as needed;• Collaborate with the entire development team;• Act as an advisor in order to promote optimization opportunities.SKILLS • University or college diploma in information technology or a relevant field or equivalent;• Bilingualism French-English (oral and written);• Experience of at least 2 years in the development or continuity of information systems;• Good knowledge of SQL database language;• Knowledge of C # language, VBA an asset;• Knowledge of SSRS report and / or Power Bi an asset;• Curiosity, passion, and desire to learn;• Enthusiasm in the face of challenges;• Be a team player who is committed to delivering quality projects.AdvantagesJUNIOR PRGRAMMER- 6 Months contract- Onsite: Laval As a programmer, you will be part of the Development team where your main responsibilities will be to carry out various analysis and programming projects:• Participate in the analysis in order to fully understand user needs and develop a programming plan;• Master the processes, procedures and working methods in place;• Analyze and understand the functional file and locate the treatment in the system;• Participate in the analysis, development and testing of solutions implemented in compliance with quality standards;• Manage the different stages of development dynamically;• Participate in the creation of tools to make the team more efficient;• Document the knowledge base of development tools and environments;• Ensure the maintenance of existing programs and software by making minor changes as required;• Support users as needed;• Collaborate with the entire development team;• Act as an advisor in order to promote optimization opportunities.SKILLS • University or college diploma in information technology or a relevant field or equivalent;• Bilingualism French-English (oral and written);• Experience of at least 2 years in the development or continuity of information systems;• Good knowledge of SQL database language;• Knowledge of C # language, VBA an asset;• Knowledge of SSRS report and / or Power Bi an asset;• Curiosity, passion, and desire to learn;• Enthusiasm in the face of challenges;• Be a team player who is committed to delivering quality projects.ResponsibilitiesJUNIOR PRGRAMMER- 6 Months contract- Onsite: Laval As a programmer, you will be part of the Development team where your main responsibilities will be to carry out various analysis and programming projects:• Participate in the analysis in order to fully understand user needs and develop a programming plan;• Master the processes, procedures and working methods in place;• Analyze and understand the functional file and locate the treatment in the system;• Participate in the analysis, development and testing of solutions implemented in compliance with quality standards;• Manage the different stages of development dynamically;• Participate in the creation of tools to make the team more efficient;• Document the knowledge base of development tools and environments;• Ensure the maintenance of existing programs and software by making minor changes as required;• Support users as needed;• Collaborate with the entire development team;• Act as an advisor in order to promote optimization opportunities.SKILLS • University or college diploma in information technology or a relevant field or equivalent;• Bilingualism French-English (oral and written);• Experience of at least 2 years in the development or continuity of information systems;• Good knowledge of SQL database language;• Knowledge of C # language, VBA an asset;• Knowledge of SSRS report and / or Power Bi an asset;• Curiosity, passion, and desire to learn;• Enthusiasm in the face of challenges;• Be a team player who is committed to delivering quality projects.QualificationsJUNIOR PRGRAMMER- 6 Months contract- Onsite: Laval As a programmer, you will be part of the Development team where your main responsibilities will be to carry out various analysis and programming projects:• Participate in the analysis in order to fully understand user needs and develop a programming plan;• Master the processes, procedures and working methods in place;• Analyze and understand the functional file and locate the treatment in the system;• Participate in the analysis, development and testing of solutions implemented in compliance with quality standards;• Manage the different stages of development dynamically;• Participate in the creation of tools to make the team more efficient;• Document the knowledge base of development tools and environments;• Ensure the maintenance of existing programs and software by making minor changes as required;• Support users as needed;• Collaborate with the entire development team;• Act as an advisor in order to promote optimization opportunities.SKILLS • University or college diploma in information technology or a relevant field or equivalent;• Bilingualism French-English (oral and written);• Experience of at least 2 years in the development or continuity of information systems;• Good knowledge of SQL database language;• Knowledge of C # language, VBA an asset;• Knowledge of SSRS report and / or Power Bi an asset;• Curiosity, passion, and desire to learn;• Enthusiasm in the face of challenges;• Be a team player who is committed to delivering quality projects.SummaryJUNIOR PRGRAMMER- 6 Months contract- Onsite: Laval As a programmer, you will be part of the Development team where your main responsibilities will be to carry out various analysis and programming projects:• Participate in the analysis in order to fully understand user needs and develop a programming plan;• Master the processes, procedures and working methods in place;• Analyze and understand the functional file and locate the treatment in the system;• Participate in the analysis, development and testing of solutions implemented in compliance with quality standards;• Manage the different stages of development dynamically;• Participate in the creation of tools to make the team more efficient;• Document the knowledge base of development tools and environments;• Ensure the maintenance of existing programs and software by making minor changes as required;• Support users as needed;• Collaborate with the entire development team;• Act as an advisor in order to promote optimization opportunities.SKILLS • University or college diploma in information technology or a relevant field or equivalent;• Bilingualism French-English (oral and written);• Experience of at least 2 years in the development or continuity of information systems;• Good knowledge of SQL database language;• Knowledge of C # language, VBA an asset;• Knowledge of SSRS report and / or Power Bi an asset;• Curiosity, passion, and desire to learn;• Enthusiasm in the face of challenges;• Be a team player who is committed to delivering quality projects.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      JUNIOR PRGRAMMER- 6 Months contract- Onsite: Laval As a programmer, you will be part of the Development team where your main responsibilities will be to carry out various analysis and programming projects:• Participate in the analysis in order to fully understand user needs and develop a programming plan;• Master the processes, procedures and working methods in place;• Analyze and understand the functional file and locate the treatment in the system;• Participate in the analysis, development and testing of solutions implemented in compliance with quality standards;• Manage the different stages of development dynamically;• Participate in the creation of tools to make the team more efficient;• Document the knowledge base of development tools and environments;• Ensure the maintenance of existing programs and software by making minor changes as required;• Support users as needed;• Collaborate with the entire development team;• Act as an advisor in order to promote optimization opportunities.SKILLS • University or college diploma in information technology or a relevant field or equivalent;• Bilingualism French-English (oral and written);• Experience of at least 2 years in the development or continuity of information systems;• Good knowledge of SQL database language;• Knowledge of C # language, VBA an asset;• Knowledge of SSRS report and / or Power Bi an asset;• Curiosity, passion, and desire to learn;• Enthusiasm in the face of challenges;• Be a team player who is committed to delivering quality projects.AdvantagesJUNIOR PRGRAMMER- 6 Months contract- Onsite: Laval As a programmer, you will be part of the Development team where your main responsibilities will be to carry out various analysis and programming projects:• Participate in the analysis in order to fully understand user needs and develop a programming plan;• Master the processes, procedures and working methods in place;• Analyze and understand the functional file and locate the treatment in the system;• Participate in the analysis, development and testing of solutions implemented in compliance with quality standards;• Manage the different stages of development dynamically;• Participate in the creation of tools to make the team more efficient;• Document the knowledge base of development tools and environments;• Ensure the maintenance of existing programs and software by making minor changes as required;• Support users as needed;• Collaborate with the entire development team;• Act as an advisor in order to promote optimization opportunities.SKILLS • University or college diploma in information technology or a relevant field or equivalent;• Bilingualism French-English (oral and written);• Experience of at least 2 years in the development or continuity of information systems;• Good knowledge of SQL database language;• Knowledge of C # language, VBA an asset;• Knowledge of SSRS report and / or Power Bi an asset;• Curiosity, passion, and desire to learn;• Enthusiasm in the face of challenges;• Be a team player who is committed to delivering quality projects.ResponsibilitiesJUNIOR PRGRAMMER- 6 Months contract- Onsite: Laval As a programmer, you will be part of the Development team where your main responsibilities will be to carry out various analysis and programming projects:• Participate in the analysis in order to fully understand user needs and develop a programming plan;• Master the processes, procedures and working methods in place;• Analyze and understand the functional file and locate the treatment in the system;• Participate in the analysis, development and testing of solutions implemented in compliance with quality standards;• Manage the different stages of development dynamically;• Participate in the creation of tools to make the team more efficient;• Document the knowledge base of development tools and environments;• Ensure the maintenance of existing programs and software by making minor changes as required;• Support users as needed;• Collaborate with the entire development team;• Act as an advisor in order to promote optimization opportunities.SKILLS • University or college diploma in information technology or a relevant field or equivalent;• Bilingualism French-English (oral and written);• Experience of at least 2 years in the development or continuity of information systems;• Good knowledge of SQL database language;• Knowledge of C # language, VBA an asset;• Knowledge of SSRS report and / or Power Bi an asset;• Curiosity, passion, and desire to learn;• Enthusiasm in the face of challenges;• Be a team player who is committed to delivering quality projects.QualificationsJUNIOR PRGRAMMER- 6 Months contract- Onsite: Laval As a programmer, you will be part of the Development team where your main responsibilities will be to carry out various analysis and programming projects:• Participate in the analysis in order to fully understand user needs and develop a programming plan;• Master the processes, procedures and working methods in place;• Analyze and understand the functional file and locate the treatment in the system;• Participate in the analysis, development and testing of solutions implemented in compliance with quality standards;• Manage the different stages of development dynamically;• Participate in the creation of tools to make the team more efficient;• Document the knowledge base of development tools and environments;• Ensure the maintenance of existing programs and software by making minor changes as required;• Support users as needed;• Collaborate with the entire development team;• Act as an advisor in order to promote optimization opportunities.SKILLS • University or college diploma in information technology or a relevant field or equivalent;• Bilingualism French-English (oral and written);• Experience of at least 2 years in the development or continuity of information systems;• Good knowledge of SQL database language;• Knowledge of C # language, VBA an asset;• Knowledge of SSRS report and / or Power Bi an asset;• Curiosity, passion, and desire to learn;• Enthusiasm in the face of challenges;• Be a team player who is committed to delivering quality projects.SummaryJUNIOR PRGRAMMER- 6 Months contract- Onsite: Laval As a programmer, you will be part of the Development team where your main responsibilities will be to carry out various analysis and programming projects:• Participate in the analysis in order to fully understand user needs and develop a programming plan;• Master the processes, procedures and working methods in place;• Analyze and understand the functional file and locate the treatment in the system;• Participate in the analysis, development and testing of solutions implemented in compliance with quality standards;• Manage the different stages of development dynamically;• Participate in the creation of tools to make the team more efficient;• Document the knowledge base of development tools and environments;• Ensure the maintenance of existing programs and software by making minor changes as required;• Support users as needed;• Collaborate with the entire development team;• Act as an advisor in order to promote optimization opportunities.SKILLS • University or college diploma in information technology or a relevant field or equivalent;• Bilingualism French-English (oral and written);• Experience of at least 2 years in the development or continuity of information systems;• Good knowledge of SQL database language;• Knowledge of C # language, VBA an asset;• Knowledge of SSRS report and / or Power Bi an asset;• Curiosity, passion, and desire to learn;• Enthusiasm in the face of challenges;• Be a team player who is committed to delivering quality projects.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Terrebonne, Québec
      • Permanent
      Are you an IT technician with more than 5 years of experience? Are you looking for the opportunity to evolve and take on large-scale projects within a growing company in Terrebonne? Are you "customer service" oriented and have a keen interest in Cloud environments? If so, this opportunity is for you!AdvantagesWhy do you want to get this job as an IT technician?•Group Insurance;•RRSP program;•4 weeks of paid vacation;•Competitive salary.ResponsibilitiesReporting to the IT Director, the incumbent based in Terrebonne will be responsible for:•Respond to requests from company users and act as N1 to N3 support;•Act as a reference for other technicians on the team;•Ensure the reliability, efficiency, performance and security of the IT park in collaboration with the IT director;•Contribute to projects for the evolution of the company's multi-site network architecture towards a cloud infrastructure;•Participate in various one-off projects relating to IT infrastructure;•Provide training to users on new cloud platforms.QualificationsTo excel in this role, you will need the following technical knowledge:•5 years minimum experience as an IT technician;•Knowledge of Windows server, Active Directory, GPO, etc .;•Agility with M365 (Teams, Sharepoint, Azure, etc.);•Knowledge of the MacOs environment, an asset;•Bilingual (French and English);•Demonstrate solid autonomy;•Hold a valid driver's license (Travel required).SummaryThank you for applying for this IT technician position in Terrebonne. We will review your request and get back to you promptly if your profile matches our criteria.Contact Jonathan Lavoie to discuss this role: jonathan.lavoie@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you an IT technician with more than 5 years of experience? Are you looking for the opportunity to evolve and take on large-scale projects within a growing company in Terrebonne? Are you "customer service" oriented and have a keen interest in Cloud environments? If so, this opportunity is for you!AdvantagesWhy do you want to get this job as an IT technician?•Group Insurance;•RRSP program;•4 weeks of paid vacation;•Competitive salary.ResponsibilitiesReporting to the IT Director, the incumbent based in Terrebonne will be responsible for:•Respond to requests from company users and act as N1 to N3 support;•Act as a reference for other technicians on the team;•Ensure the reliability, efficiency, performance and security of the IT park in collaboration with the IT director;•Contribute to projects for the evolution of the company's multi-site network architecture towards a cloud infrastructure;•Participate in various one-off projects relating to IT infrastructure;•Provide training to users on new cloud platforms.QualificationsTo excel in this role, you will need the following technical knowledge:•5 years minimum experience as an IT technician;•Knowledge of Windows server, Active Directory, GPO, etc .;•Agility with M365 (Teams, Sharepoint, Azure, etc.);•Knowledge of the MacOs environment, an asset;•Bilingual (French and English);•Demonstrate solid autonomy;•Hold a valid driver's license (Travel required).SummaryThank you for applying for this IT technician position in Terrebonne. We will review your request and get back to you promptly if your profile matches our criteria.Contact Jonathan Lavoie to discuss this role: jonathan.lavoie@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Contract
      C++ DeveloperLocation: Montréal / RemoteDuration: 12months Bilingualism : A huge assetThis mandate is to be part of our client's Software engineering tactical teamThe role we are offering you:By joining our client's Software engineering tactical team, you will have the opportunity to directly participate in our mission. Are you ready to be involved in the following tasks?•Program software solutions to answer pilots’ and instructors’ requests generated while using the simulator.•Integrate and validate these solutions.•Deploy the updated software to our customers (remotely or sometimes directly in the field, at the customer’s location).Our ideal candidate has: •A technical programming degree or an engineering degree or any relevant experiences.•1 to 3 years of relevant experience in software debugging.•An aircraft systems knowledge•A knowledge of C, C++ programming languages.•As an asset, knowledge of Agile methodology.•An excellent team work capacity.•A result driven approach•A willingness to learn•A great autonomy•An availability for travelingAdvantagesPlease consult with your Randstad representative to learn more about the advantages and benefits attached to this mandate.ResponsibilitiesAre you ready to be involved in the following tasks?•Program software solutions to answer pilots’ and instructors’ requests generated while using the simulator.•Integrate and validate these solutions.•Deploy the updated software to our customers (remotely or sometimes directly in the field, at the customer’s location).QualificationsOur ideal candidate has: •A technical programming degree or an engineering degree or any relevant experiences.•1 to 3 years of relevant experience in software debugging.•An aircraft systems knowledge•A knowledge of C, C++ programming languages.•As an asset, knowledge of Agile methodology.•An excellent team work capacity.•A result driven approach•A willingness to learn•A great autonomy•An availability for travelingSummaryC++ DeveloperLocation: Montréal / RemoteDuration: 12months Bilingualism : A huge assetThis mandate is to be part of our client's Software engineering tactical teamRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      C++ DeveloperLocation: Montréal / RemoteDuration: 12months Bilingualism : A huge assetThis mandate is to be part of our client's Software engineering tactical teamThe role we are offering you:By joining our client's Software engineering tactical team, you will have the opportunity to directly participate in our mission. Are you ready to be involved in the following tasks?•Program software solutions to answer pilots’ and instructors’ requests generated while using the simulator.•Integrate and validate these solutions.•Deploy the updated software to our customers (remotely or sometimes directly in the field, at the customer’s location).Our ideal candidate has: •A technical programming degree or an engineering degree or any relevant experiences.•1 to 3 years of relevant experience in software debugging.•An aircraft systems knowledge•A knowledge of C, C++ programming languages.•As an asset, knowledge of Agile methodology.•An excellent team work capacity.•A result driven approach•A willingness to learn•A great autonomy•An availability for travelingAdvantagesPlease consult with your Randstad representative to learn more about the advantages and benefits attached to this mandate.ResponsibilitiesAre you ready to be involved in the following tasks?•Program software solutions to answer pilots’ and instructors’ requests generated while using the simulator.•Integrate and validate these solutions.•Deploy the updated software to our customers (remotely or sometimes directly in the field, at the customer’s location).QualificationsOur ideal candidate has: •A technical programming degree or an engineering degree or any relevant experiences.•1 to 3 years of relevant experience in software debugging.•An aircraft systems knowledge•A knowledge of C, C++ programming languages.•As an asset, knowledge of Agile methodology.•An excellent team work capacity.•A result driven approach•A willingness to learn•A great autonomy•An availability for travelingSummaryC++ DeveloperLocation: Montréal / RemoteDuration: 12months Bilingualism : A huge assetThis mandate is to be part of our client's Software engineering tactical teamRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Contract
      Continuous Improvement SpecialistLocation: Montréal (Ville St-Laurent)Duration: 6 months•You are driven by a multidisciplinary subject and passionate for process improvement, simplification, automation, digital and organizational transformation, and innovation.•You enjoy working on transversal processes and making the link between the strategic, tactical, and operational approaches of an organization.•You combine interpersonal skills with technical abilities.•Able to navigate in ambiguous situations, you know how to clarify, popularize, and reformulate problems while rallying stakeholdersAdvantagesTo be discussed with your talent acquisition partner at Randstad Technologies.Responsibilities•Work on projects relating to the different divisions, shared services, training services and related companies.•Lead continuous improvement, change management and business transformation initiatives.•Promote a culture of continuous improvement by relying on problem solving techniques as well as Kaizen, "Six Sigma", "Lean", "Design Thinking" and Agile concepts.•Analyze key data and processes to define problems and make recommendations for gap analysis.•Report regularly to management on progress, problems, alternatives, and results.•Align continuous improvement initiatives with our client''s strategic goals.•Prepare progress reports, documents and status data for process owners and the continuous improvement team.•Define key performance indicators.•Provide training and capacity development for our clients employees globally to achieve key business results.Qualifications•University Diploma (technical or business field)•At least five years of professional experience in continuous improvement, industrial engineering or engineering.•Relevant experience in workshop facilitation.•Experience in digital transformation.•Experience in "Six Sigma", "Lean", "Design Thinking" and Agile projects.•Ability to adapt, good reactions, even under pressure and shows flexibility.•Ability to work at different organizational levels and support management teams.•Results oriented.•Demonstrate autonomy and be driven by a team spirit.•Business knowledge: ability to strike the right balance between client needs and strategic business objectives.•Demonstrate rigor and innovation.•Analytical and synthesis skills, very good critical sense.•Has excellent interpersonal and interpersonal skills.•Capacity for influence and political acumen•Bilingualism (French and English) is required.•Green Belt accreditationSummaryIn a world where disruption and change are said to be the new normal and where experts say that the pace at which they occur will keep increasing, our role as Change Management Specialist must transform to align with this everchanging reality!Our ideal candidate masters traditional change management approaches but is proactive when it comes to integrating Agile practices anddriven by the opportunity of helping leaders and employees develop their change capability and agility in the face of constant change. Curious and innovative, you seek new ways to engage and mobilize stakeholders to achieve the expected goals and outcomes of transformation and digital initiatives.Lead the development and execution of change management strategies and plans that are tightly aligned with the achievement of expected business value. Provide coaching and guidance to business stakeholders and project contributors to facilitate organizational change, stakeholder engagement and employee readiness in the context of the implementation of digital solutions as well as enabling the development of long-term change capability and agility.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Continuous Improvement SpecialistLocation: Montréal (Ville St-Laurent)Duration: 6 months•You are driven by a multidisciplinary subject and passionate for process improvement, simplification, automation, digital and organizational transformation, and innovation.•You enjoy working on transversal processes and making the link between the strategic, tactical, and operational approaches of an organization.•You combine interpersonal skills with technical abilities.•Able to navigate in ambiguous situations, you know how to clarify, popularize, and reformulate problems while rallying stakeholdersAdvantagesTo be discussed with your talent acquisition partner at Randstad Technologies.Responsibilities•Work on projects relating to the different divisions, shared services, training services and related companies.•Lead continuous improvement, change management and business transformation initiatives.•Promote a culture of continuous improvement by relying on problem solving techniques as well as Kaizen, "Six Sigma", "Lean", "Design Thinking" and Agile concepts.•Analyze key data and processes to define problems and make recommendations for gap analysis.•Report regularly to management on progress, problems, alternatives, and results.•Align continuous improvement initiatives with our client''s strategic goals.•Prepare progress reports, documents and status data for process owners and the continuous improvement team.•Define key performance indicators.•Provide training and capacity development for our clients employees globally to achieve key business results.Qualifications•University Diploma (technical or business field)•At least five years of professional experience in continuous improvement, industrial engineering or engineering.•Relevant experience in workshop facilitation.•Experience in digital transformation.•Experience in "Six Sigma", "Lean", "Design Thinking" and Agile projects.•Ability to adapt, good reactions, even under pressure and shows flexibility.•Ability to work at different organizational levels and support management teams.•Results oriented.•Demonstrate autonomy and be driven by a team spirit.•Business knowledge: ability to strike the right balance between client needs and strategic business objectives.•Demonstrate rigor and innovation.•Analytical and synthesis skills, very good critical sense.•Has excellent interpersonal and interpersonal skills.•Capacity for influence and political acumen•Bilingualism (French and English) is required.•Green Belt accreditationSummaryIn a world where disruption and change are said to be the new normal and where experts say that the pace at which they occur will keep increasing, our role as Change Management Specialist must transform to align with this everchanging reality!Our ideal candidate masters traditional change management approaches but is proactive when it comes to integrating Agile practices anddriven by the opportunity of helping leaders and employees develop their change capability and agility in the face of constant change. Curious and innovative, you seek new ways to engage and mobilize stakeholders to achieve the expected goals and outcomes of transformation and digital initiatives.Lead the development and execution of change management strategies and plans that are tightly aligned with the achievement of expected business value. Provide coaching and guidance to business stakeholders and project contributors to facilitate organizational change, stakeholder engagement and employee readiness in the context of the implementation of digital solutions as well as enabling the development of long-term change capability and agility.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Contract
      Fullstack / .NET Developer Duration: 7 months (renewable)Openings: 1As Full stack developers will have a range of responsibilities from shaping and implementing digital products to ensuring that we stay on the leading edge of technology.Our developers contribute across the full technology stack, from database and DevOps infrastructure that supports continuous deployment, over native apps, to front end development.As a Developer you will work in a cross-functional team with the Product Owner, Designers and Lead Developer to co-develop the digital products.AdvantagesPlease contact your recruitment advisor to inquire about the advantages of this mandate.ResponsibilitiesYour Role & Main Responsibilities•Use Agile engineering practices and various software and web development technologies to rapidly develop creative and efficient solutions that enhance the client customer and employee experience.•Collaborate with other team members to craft clear user stories, design tests•for prototypes and products, and continuously deliver product enhancements.•Communicate with IT teams about any Digital innovations that are tying into bedrock IT systems.•Communicate with business stakeholders about Agile processes to set and manage expectations about delivery methods and timelines.•Be a change agent & Agile mindset promoter•Contribute to the collaborative and stimulating work environment•Be connected to the industry to know tendencies and suggest innovative ideasQualificationsYour Qualifications•University degree in Software science or Software engineering•Minimum 5 years’ experience programming in C# and .NET (4.7+ or Core) •Experience and working knowledge of HTML/ CSS, and knowledge of Angular (versions 2-7), NGXS, Progressive Web App•Working knowledge of development using Azure•Strong knowledge of Microservices and experience developing them•Experience using VSTS (Azure DevOps) is a plus•Experience with unit testing and automated functional testing•Passion for development and a demonstrated interest for continual learning•Knowledge of continuous integration, continuous delivery and test-driven development •Demonstrated ability to work and make decisions unsupervised•Ability to adapt quickly to changes in technology and to operate in an R&D environment•Result-oriented, strong planning and organizational skill•Rigorous and creative software development attitudeSummaryFullstack / .NET Developer Duration: 7 months (renewable)Openings: 1As Full stack developers will have a range of responsibilities from shaping and implementing digital products to ensuring that we stay on the leading edge of technology.Our developers contribute across the full technology stack, from database and DevOps infrastructure that supports continuous deployment, over native apps, to front end development.As a Developer you will work in a cross-functional team with the Product Owner, Designers and Lead Developer to co-develop the digital products.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Fullstack / .NET Developer Duration: 7 months (renewable)Openings: 1As Full stack developers will have a range of responsibilities from shaping and implementing digital products to ensuring that we stay on the leading edge of technology.Our developers contribute across the full technology stack, from database and DevOps infrastructure that supports continuous deployment, over native apps, to front end development.As a Developer you will work in a cross-functional team with the Product Owner, Designers and Lead Developer to co-develop the digital products.AdvantagesPlease contact your recruitment advisor to inquire about the advantages of this mandate.ResponsibilitiesYour Role & Main Responsibilities•Use Agile engineering practices and various software and web development technologies to rapidly develop creative and efficient solutions that enhance the client customer and employee experience.•Collaborate with other team members to craft clear user stories, design tests•for prototypes and products, and continuously deliver product enhancements.•Communicate with IT teams about any Digital innovations that are tying into bedrock IT systems.•Communicate with business stakeholders about Agile processes to set and manage expectations about delivery methods and timelines.•Be a change agent & Agile mindset promoter•Contribute to the collaborative and stimulating work environment•Be connected to the industry to know tendencies and suggest innovative ideasQualificationsYour Qualifications•University degree in Software science or Software engineering•Minimum 5 years’ experience programming in C# and .NET (4.7+ or Core) •Experience and working knowledge of HTML/ CSS, and knowledge of Angular (versions 2-7), NGXS, Progressive Web App•Working knowledge of development using Azure•Strong knowledge of Microservices and experience developing them•Experience using VSTS (Azure DevOps) is a plus•Experience with unit testing and automated functional testing•Passion for development and a demonstrated interest for continual learning•Knowledge of continuous integration, continuous delivery and test-driven development •Demonstrated ability to work and make decisions unsupervised•Ability to adapt quickly to changes in technology and to operate in an R&D environment•Result-oriented, strong planning and organizational skill•Rigorous and creative software development attitudeSummaryFullstack / .NET Developer Duration: 7 months (renewable)Openings: 1As Full stack developers will have a range of responsibilities from shaping and implementing digital products to ensuring that we stay on the leading edge of technology.Our developers contribute across the full technology stack, from database and DevOps infrastructure that supports continuous deployment, over native apps, to front end development.As a Developer you will work in a cross-functional team with the Product Owner, Designers and Lead Developer to co-develop the digital products.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Contract
      IT service desk SpecialistDuration: 12 monthsLocation: Remote / Hybrid (20% of being on-site)Your missionAs an IT service desk Specialist, your mission is to improve the user experience by providing a Hight class service.You are responsible for prioritize requests, resolve first level end-user access problems, trigger required changes, and where required, escalate request to IT team membersIn this role, you are requested to be available to work on the day & shift night and week-end.Your Role & Main ResponsibilitiesBe an active contributor to the employee experience•Respond, research, resolve, assign and escalate end-user requests.•Document customer interactions using ticket management software.•Manage access requests according to information security policies and procedures.•Respond to incoming and outgoing IT Support calls with respect to the IT Security policies and processesBe contributor to elevate the IT service desk function•Contribute to the incident management process (incident identification and classification, problem investigation, incidents solutions and escalation).•Trigger change management processes on hardware software and other information assets.•Provide analysis of IT Support metrics (requests, incidents, etc..)•Provide overall escalation management and technical solutions when issues are reported to them, including but not limited to, review of open issues daily, updating our customers on the status of their escalated cases, and assisting in the reproduction of issues.Be an inspirational and motivational colleague•Share your knowledge with the team members & Contribute to the Team Knowledge Base•Contribute to the collaborative and stimulating work environment•Be a change agent & Agile mindset promoter•Be connected to the industry to know tendencies and suggest innovative ideasYour Qualifications•Be interested to work in an environment using Kanban methodologies•Display strong customer service skills and interpersonal skills.•Ability to explain complex IT concepts in simple terms•Possess strong analytical and problem-solving skills•Possess strong documentation and communication skills.•Desire to investigate problems.•Able to accurately follow written technical work instructions.•Bilingual, French and English.Technical skills•Possess knowledge of Active Directory, Microsoft Windows, and Office365 (O365).•Possess knowledge of tools such as SCCM/Intune, Jira, PowerShell, and Azure AD are considered strong assets.•Display information technology security awareness.AdvantagesPlease contact your Randstad Recruitment Consultant to learn more of the advantages and benefits of this roleResponsibilitiesYour Role & Main ResponsibilitiesBe an active contributor to the employee experience•Respond, research, resolve, assign and escalate end-user requests.•Document customer interactions using ticket management software.•Manage access requests according to information security policies and procedures.•Respond to incoming and outgoing IT Support calls with respect to the IT Security policies and processesBe contributor to elevate the IT service desk function•Contribute to the incident management process (incident identification and classification, problem investigation, incidents solutions and escalation).•Trigger change management processes on hardware software and other information assets.•Provide analysis of IT Support metrics (requests, incidents, etc..)•Provide overall escalation management and technical solutions when issues are reported to them, including but not limited to, review of open issues daily, updating our customers on the status of their escalated cases, and assisting in the reproduction of issues.Be an inspirational and motivational colleague•Share your knowledge with the team members & Contribute to the Team Knowledge Base•Contribute to the collaborative and stimulating work environment•Be a change agent & Agile mindset promoter•Be connected to the industry to know tendencies and suggest innovative ideasQualificationsYour Qualifications•Be interested to work in an environment using Kanban methodologies•Display strong customer service skills and interpersonal skills.•Ability to explain complex IT concepts in simple terms•Possess strong analytical and problem-solving skills•Possess strong documentation and communication skills.•Desire to investigate problems.•Able to accurately follow written technical work instructions.•Bilingual, French and English.Technical skills•Possess knowledge of Active Directory, Microsoft Windows, and Office365 (O365).•Possess knowledge of tools such as SCCM/Intune, Jira, PowerShell, and Azure AD are considered strong assets.•Display information technology security awareness.SummaryIT service desk SpecialistDuration: 12 monthsLocation: Remote / Hybrid (20% of being on-site)Your missionAs an IT service desk Specialist, your mission is to improve the user experience by providing a Hight class service.You are responsible for prioritize requests, resolve first level end-user access problems, trigger required changes, and where required, escalate request to IT team membersRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      IT service desk SpecialistDuration: 12 monthsLocation: Remote / Hybrid (20% of being on-site)Your missionAs an IT service desk Specialist, your mission is to improve the user experience by providing a Hight class service.You are responsible for prioritize requests, resolve first level end-user access problems, trigger required changes, and where required, escalate request to IT team membersIn this role, you are requested to be available to work on the day & shift night and week-end.Your Role & Main ResponsibilitiesBe an active contributor to the employee experience•Respond, research, resolve, assign and escalate end-user requests.•Document customer interactions using ticket management software.•Manage access requests according to information security policies and procedures.•Respond to incoming and outgoing IT Support calls with respect to the IT Security policies and processesBe contributor to elevate the IT service desk function•Contribute to the incident management process (incident identification and classification, problem investigation, incidents solutions and escalation).•Trigger change management processes on hardware software and other information assets.•Provide analysis of IT Support metrics (requests, incidents, etc..)•Provide overall escalation management and technical solutions when issues are reported to them, including but not limited to, review of open issues daily, updating our customers on the status of their escalated cases, and assisting in the reproduction of issues.Be an inspirational and motivational colleague•Share your knowledge with the team members & Contribute to the Team Knowledge Base•Contribute to the collaborative and stimulating work environment•Be a change agent & Agile mindset promoter•Be connected to the industry to know tendencies and suggest innovative ideasYour Qualifications•Be interested to work in an environment using Kanban methodologies•Display strong customer service skills and interpersonal skills.•Ability to explain complex IT concepts in simple terms•Possess strong analytical and problem-solving skills•Possess strong documentation and communication skills.•Desire to investigate problems.•Able to accurately follow written technical work instructions.•Bilingual, French and English.Technical skills•Possess knowledge of Active Directory, Microsoft Windows, and Office365 (O365).•Possess knowledge of tools such as SCCM/Intune, Jira, PowerShell, and Azure AD are considered strong assets.•Display information technology security awareness.AdvantagesPlease contact your Randstad Recruitment Consultant to learn more of the advantages and benefits of this roleResponsibilitiesYour Role & Main ResponsibilitiesBe an active contributor to the employee experience•Respond, research, resolve, assign and escalate end-user requests.•Document customer interactions using ticket management software.•Manage access requests according to information security policies and procedures.•Respond to incoming and outgoing IT Support calls with respect to the IT Security policies and processesBe contributor to elevate the IT service desk function•Contribute to the incident management process (incident identification and classification, problem investigation, incidents solutions and escalation).•Trigger change management processes on hardware software and other information assets.•Provide analysis of IT Support metrics (requests, incidents, etc..)•Provide overall escalation management and technical solutions when issues are reported to them, including but not limited to, review of open issues daily, updating our customers on the status of their escalated cases, and assisting in the reproduction of issues.Be an inspirational and motivational colleague•Share your knowledge with the team members & Contribute to the Team Knowledge Base•Contribute to the collaborative and stimulating work environment•Be a change agent & Agile mindset promoter•Be connected to the industry to know tendencies and suggest innovative ideasQualificationsYour Qualifications•Be interested to work in an environment using Kanban methodologies•Display strong customer service skills and interpersonal skills.•Ability to explain complex IT concepts in simple terms•Possess strong analytical and problem-solving skills•Possess strong documentation and communication skills.•Desire to investigate problems.•Able to accurately follow written technical work instructions.•Bilingual, French and English.Technical skills•Possess knowledge of Active Directory, Microsoft Windows, and Office365 (O365).•Possess knowledge of tools such as SCCM/Intune, Jira, PowerShell, and Azure AD are considered strong assets.•Display information technology security awareness.SummaryIT service desk SpecialistDuration: 12 monthsLocation: Remote / Hybrid (20% of being on-site)Your missionAs an IT service desk Specialist, your mission is to improve the user experience by providing a Hight class service.You are responsible for prioritize requests, resolve first level end-user access problems, trigger required changes, and where required, escalate request to IT team membersRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Contract
      Fullstack / .NET Developer Duration: 7 months (renewable)Openings: 1As Full stack developers will have a range of responsibilities from shaping and implementing digital products to ensuring that we stay on the leading edge of technology.Our developers contribute across the full technology stack, from database and DevOps infrastructure that supports continuous deployment, over native apps, to front end development.As a Developer you will work in a cross-functional team with the Product Owner, Designers and Lead Developer to co-develop the digital products.AdvantagesPlease contact your recruitment advisor to inquire about the advantages of this mandate.Responsibilities•Participating in the design and creation of scalable software•Participating in an agile methodology with an agile team•Writing clean, functional code on the front- and back-end testing and fixing bugs or other coding issues•Ideate, define and describe automation capabilities of the applications and systems we are building. •Design and automate mundane and manual steps and iterate in small increments through automated testing and continuous integration. •Define a release management process, automate applications deployment as well as processes to make delivery more scalable, repeatable and controllable. •Identify issues before they affect the customer experience and mitigate issues quickly when they do occur. •Design and build alerting and notification framework to have a full visibility into applications and the underlying systems. •Work with development teams and product managers to ideate software solutions•Build the front-end of applications through appealing visual design•Develop and manage well-functioning databases and applications•Write effective APIs•Test software to ensure responsiveness and efficiency•Troubleshoot, debug and upgrade software•Create security and data protection settings•Build features and applications with a mobile responsive designQualifications-The ideal candidate would master the following technologies:o Angular - 2+ years of experienceo C#, .NET - 2+ years of experienceo Développement avec le cloud (Azure de préférence) - 2+ years of experience• Arm Template• Pipeline• Azure Function• Logic App• Azure Devopso RESTo MicroservicesSummaryFullstack / .NET Developer Duration: 7 months (renewable)Openings: 1As Full stack developers will have a range of responsibilities from shaping and implementing digital products to ensuring that we stay on the leading edge of technology.Our developers contribute across the full technology stack, from database and DevOps infrastructure that supports continuous deployment, over native apps, to front end development.As a Developer you will work in a cross-functional team with the Product Owner, Designers and Lead Developer to co-develop the digital products.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Fullstack / .NET Developer Duration: 7 months (renewable)Openings: 1As Full stack developers will have a range of responsibilities from shaping and implementing digital products to ensuring that we stay on the leading edge of technology.Our developers contribute across the full technology stack, from database and DevOps infrastructure that supports continuous deployment, over native apps, to front end development.As a Developer you will work in a cross-functional team with the Product Owner, Designers and Lead Developer to co-develop the digital products.AdvantagesPlease contact your recruitment advisor to inquire about the advantages of this mandate.Responsibilities•Participating in the design and creation of scalable software•Participating in an agile methodology with an agile team•Writing clean, functional code on the front- and back-end testing and fixing bugs or other coding issues•Ideate, define and describe automation capabilities of the applications and systems we are building. •Design and automate mundane and manual steps and iterate in small increments through automated testing and continuous integration. •Define a release management process, automate applications deployment as well as processes to make delivery more scalable, repeatable and controllable. •Identify issues before they affect the customer experience and mitigate issues quickly when they do occur. •Design and build alerting and notification framework to have a full visibility into applications and the underlying systems. •Work with development teams and product managers to ideate software solutions•Build the front-end of applications through appealing visual design•Develop and manage well-functioning databases and applications•Write effective APIs•Test software to ensure responsiveness and efficiency•Troubleshoot, debug and upgrade software•Create security and data protection settings•Build features and applications with a mobile responsive designQualifications-The ideal candidate would master the following technologies:o Angular - 2+ years of experienceo C#, .NET - 2+ years of experienceo Développement avec le cloud (Azure de préférence) - 2+ years of experience• Arm Template• Pipeline• Azure Function• Logic App• Azure Devopso RESTo MicroservicesSummaryFullstack / .NET Developer Duration: 7 months (renewable)Openings: 1As Full stack developers will have a range of responsibilities from shaping and implementing digital products to ensuring that we stay on the leading edge of technology.Our developers contribute across the full technology stack, from database and DevOps infrastructure that supports continuous deployment, over native apps, to front end development.As a Developer you will work in a cross-functional team with the Product Owner, Designers and Lead Developer to co-develop the digital products.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Contract
      Fullstack / .NET Developer Duration: 6 months (renewable)Location: RemoteResponsible for working collaboratively with cross-functional team to deploy and operate our systems. You will help automate and streamline our operations and processes; building and maintaining tools for deployment, monitoring and operations. Your Role & Main Responsibilities •Participating in the design and creation of scalable software•Participating in an agile methodology with an agile team•Writing clean, functional code on the front- and back-end testing and fixing bugs or other coding issues•Ideate, define and describe automation capabilities of the applications and systems we are building. •Design and automate mundane and manual steps and iterate in small increments through automated testing and continuous integration. •Define a release management process, automate applications deployment as well as processes to make delivery more scalable, repeatable and controllable. •Identify issues before they affect the customer experience and mitigate issues quickly when they do occur. •Design and build alerting and notification framework to have a full visibility into applications and the underlying systems. •Work with development teams and product managers to ideate software solutions•Build the front-end of applications through appealing visual design•Develop and manage well-functioning databases and applications•Write effective APIs•Test software to ensure responsiveness and efficiency•Troubleshoot, debug and upgrade software•Create security and data protection settings•Build features and applications with a mobile responsive designAdvantagesPlease contact your recruitment advisor to inquire about the advantages of this mandate.ResponsibilitiesYour Role & Main Responsibilities•Use Agile engineering practices and various software and web development technologies to rapidly develop creative and efficient solutions that enhance the client customer and employee experience.•Collaborate with other team members to craft clear user stories, design tests•for prototypes and products, and continuously deliver product enhancements.•Communicate with IT teams about any Digital innovations that are tying into bedrock IT systems.•Communicate with business stakeholders about Agile processes to set and manage expectations about delivery methods and timelines.•Be a change agent & Agile mindset promoter•Contribute to the collaborative and stimulating work environment•Be connected to the industry to know tendencies and suggest innovative ideasQualifications-The ideal candidate would master the following technologies:oAngular - 2+ years of experienceoC#, .NET - 2+ years of experienceoDéveloppement avec le cloud (Azure de préférence) - 2+ years of experience•Arm Template•Pipeline•Azure Function•Logic App•Azure DevopsoREST oMicroservicesSummaryFullstack / .NET Developer Duration: 6 months (renewable)Location : RemoteResponsible for working collaboratively with cross-functional team to deploy and operate our systems. You will help automate and streamline our operations and processes; building and maintaining tools for deployment, monitoring and operations. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Fullstack / .NET Developer Duration: 6 months (renewable)Location: RemoteResponsible for working collaboratively with cross-functional team to deploy and operate our systems. You will help automate and streamline our operations and processes; building and maintaining tools for deployment, monitoring and operations. Your Role & Main Responsibilities •Participating in the design and creation of scalable software•Participating in an agile methodology with an agile team•Writing clean, functional code on the front- and back-end testing and fixing bugs or other coding issues•Ideate, define and describe automation capabilities of the applications and systems we are building. •Design and automate mundane and manual steps and iterate in small increments through automated testing and continuous integration. •Define a release management process, automate applications deployment as well as processes to make delivery more scalable, repeatable and controllable. •Identify issues before they affect the customer experience and mitigate issues quickly when they do occur. •Design and build alerting and notification framework to have a full visibility into applications and the underlying systems. •Work with development teams and product managers to ideate software solutions•Build the front-end of applications through appealing visual design•Develop and manage well-functioning databases and applications•Write effective APIs•Test software to ensure responsiveness and efficiency•Troubleshoot, debug and upgrade software•Create security and data protection settings•Build features and applications with a mobile responsive designAdvantagesPlease contact your recruitment advisor to inquire about the advantages of this mandate.ResponsibilitiesYour Role & Main Responsibilities•Use Agile engineering practices and various software and web development technologies to rapidly develop creative and efficient solutions that enhance the client customer and employee experience.•Collaborate with other team members to craft clear user stories, design tests•for prototypes and products, and continuously deliver product enhancements.•Communicate with IT teams about any Digital innovations that are tying into bedrock IT systems.•Communicate with business stakeholders about Agile processes to set and manage expectations about delivery methods and timelines.•Be a change agent & Agile mindset promoter•Contribute to the collaborative and stimulating work environment•Be connected to the industry to know tendencies and suggest innovative ideasQualifications-The ideal candidate would master the following technologies:oAngular - 2+ years of experienceoC#, .NET - 2+ years of experienceoDéveloppement avec le cloud (Azure de préférence) - 2+ years of experience•Arm Template•Pipeline•Azure Function•Logic App•Azure DevopsoREST oMicroservicesSummaryFullstack / .NET Developer Duration: 6 months (renewable)Location : RemoteResponsible for working collaboratively with cross-functional team to deploy and operate our systems. You will help automate and streamline our operations and processes; building and maintaining tools for deployment, monitoring and operations. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Contract
      Scrum MasterLocation: Montréal (Ville St-Laurent)Duration: 7 monthsResponsibilities :•Prepare and delivering Scrum meetings (planning, review, retro, etc.)•Ensure the quality of deliverables•Motivate team members and eliminating obstacles•Consistently seeking to improve the development teams, and applying management best-practices•Follow up on several projects at a time (sprint reports, budget, calendar, billing, etc.)•Lead project launch workshops•Follow up on billing issues with the finance and accounting teamRequirements :•Bachelor's degree in Engineering or Computer Science, or equivalent experience•3-5 years as Scrum Master or Technical Project Management/IT experience•Experience with a Finance ERP (Enterprise Resource Planning) system•Asset: Experience with Oracle EBS 11i and/or R12 Finance modules (GL, AP, AR, CE, etc)•Is a good motivator•Has excellent communication skills•Can manage priorities well•Is independent and gets things done•Adapts well in a changing environment•Is fluent in Scrum/agile methodology•Bilingualism in both French and English is requiredAdvantagesTo be discussed with your talent acquisition partner at Randstad Technologies.ResponsibilitiesResponsibilities :•Prepare and delivering Scrum meetings (planning, review, retro, etc.)•Ensure the quality of deliverables•Motivate team members and eliminating obstacles•Consistently seeking to improve the development teams, and applying management best-practices•Follow up on several projects at a time (sprint reports, budget, calendar, billing, etc.)•Lead project launch workshops•Follow up on billing issues with the finance and accounting teamQualificationsRequirements :•Bachelor's degree in Engineering or Computer Science, or equivalent experience•3-5 years as Scrum Master or Technical Project Management/IT experience•Experience with a Finance ERP (Enterprise Resource Planning) system•Asset: Experience with Oracle EBS 11i and/or R12 Finance modules (GL, AP, AR, CE, etc)•Is a good motivator•Has excellent communication skills•Can manage priorities well•Is independent and gets things done•Adapts well in a changing environment•Is fluent in Scrum/agile methodology•Bilingualism in both French and English is requiredSummaryScrum MasterLocation: Montréal (Ville St-Laurent)Duration: 7 monthsResponsibilities :•Prepare and delivering Scrum meetings (planning, review, retro, etc.)•Ensure the quality of deliverables•Motivate team members and eliminating obstacles•Consistently seeking to improve the development teams, and applying management best-practices•Follow up on several projects at a time (sprint reports, budget, calendar, billing, etc.)•Lead project launch workshops•Follow up on billing issues with the finance and accounting teamRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Scrum MasterLocation: Montréal (Ville St-Laurent)Duration: 7 monthsResponsibilities :•Prepare and delivering Scrum meetings (planning, review, retro, etc.)•Ensure the quality of deliverables•Motivate team members and eliminating obstacles•Consistently seeking to improve the development teams, and applying management best-practices•Follow up on several projects at a time (sprint reports, budget, calendar, billing, etc.)•Lead project launch workshops•Follow up on billing issues with the finance and accounting teamRequirements :•Bachelor's degree in Engineering or Computer Science, or equivalent experience•3-5 years as Scrum Master or Technical Project Management/IT experience•Experience with a Finance ERP (Enterprise Resource Planning) system•Asset: Experience with Oracle EBS 11i and/or R12 Finance modules (GL, AP, AR, CE, etc)•Is a good motivator•Has excellent communication skills•Can manage priorities well•Is independent and gets things done•Adapts well in a changing environment•Is fluent in Scrum/agile methodology•Bilingualism in both French and English is requiredAdvantagesTo be discussed with your talent acquisition partner at Randstad Technologies.ResponsibilitiesResponsibilities :•Prepare and delivering Scrum meetings (planning, review, retro, etc.)•Ensure the quality of deliverables•Motivate team members and eliminating obstacles•Consistently seeking to improve the development teams, and applying management best-practices•Follow up on several projects at a time (sprint reports, budget, calendar, billing, etc.)•Lead project launch workshops•Follow up on billing issues with the finance and accounting teamQualificationsRequirements :•Bachelor's degree in Engineering or Computer Science, or equivalent experience•3-5 years as Scrum Master or Technical Project Management/IT experience•Experience with a Finance ERP (Enterprise Resource Planning) system•Asset: Experience with Oracle EBS 11i and/or R12 Finance modules (GL, AP, AR, CE, etc)•Is a good motivator•Has excellent communication skills•Can manage priorities well•Is independent and gets things done•Adapts well in a changing environment•Is fluent in Scrum/agile methodology•Bilingualism in both French and English is requiredSummaryScrum MasterLocation: Montréal (Ville St-Laurent)Duration: 7 monthsResponsibilities :•Prepare and delivering Scrum meetings (planning, review, retro, etc.)•Ensure the quality of deliverables•Motivate team members and eliminating obstacles•Consistently seeking to improve the development teams, and applying management best-practices•Follow up on several projects at a time (sprint reports, budget, calendar, billing, etc.)•Lead project launch workshops•Follow up on billing issues with the finance and accounting teamRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Contract
      IT Security SpecialistLocation : Montréal / RemoteDuration: 6 months / renewableSolution architect / advisor is responsible of the architecture of security solutions and security advisories on projectsPrimary responsibilities:•Defining security requirements of IT solutions hosted in AWS, but that take into consideration the key components of the current environment (Azure, Splunk, MDO, MDE, MCAS, NGFW, etc..)•Implement the key security components within the AWS•Defining AWS security services and their evolution•Participating in Security Solution selectionContributing to•The development of security strategies and different initiatives•The development and realization of the cloud security program•The implementation of key cloud security components (Control Tower, Account factory, GuardDuty, Detective, etc.) in the different AWS related projectsRealizing the following tasks•Collaborate with different IT teams.•Provide high level security analysis on different security matters.•Define secure architectures in the cloud•Understands the business implication requirements of compliance initiatives: Exostar, GDPR, ITAR. SOX•Take charge of tasks related to the team.•Perform technical tasks if required.•This person needs to have the ability to participate in multiple mandates simultaneously.Qualifications:•Bachelor’s degree in information technology or other relevant programs•Minimum 10 years of experience in IT•Minimum five years’ experience in an AWS Security Architect role•Good knowledge and experience in IT Security, infrastructure and Telecommunications.•Knowledge of security architecture and methodology (TOGAF, SABSA, etc)•The following certifications are an asset: AWS Solutions Architect, AWS Cloud Security, etc.•Knowledge IT control frameworks (NIST CSF, CIS, ISO, etc) and a good understanding of IT General Controls.•Aerospace industry knowledge would be considered an asset.•Advisor on IT projects•Excellent people skills•Initiative, leadership, customer focus•Results oriented and meeting commitments.•Innovation/Creativity/Accountability is an asset.•Self-motivated, dynamic, and team player.•Ability to interact with staff, peers and customers on a technical and professional level•Bilingualism (French and English) is required.AdvantagesPlease contact your Randstad Recruitment Consultant to learn more of the advantages and benefits of this roleResponsibilitiesPrimary responsibilities:•Defining security requirements of IT solutions hosted in AWS, but that take into consideration the key components of the current environment (Azure, Splunk, MDO, MDE, MCAS, NGFW, etc..)•Implement the key security components within the AWS•Defining AWS security services and their evolution•Participating in Security Solution selectionContributing to•The development of security strategies and different initiatives•The development and realization of the cloud security program•The implementation of key cloud security components (Control Tower, Account factory, GuardDuty, Detective, etc.) in the different AWS related projectsRealizing the following tasks•Collaborate with different IT teams.•Provide high level security analysis on different security matters.•Define secure architectures in the cloud•Understands the business implication requirements of compliance initiatives: Exostar, GDPR, ITAR. SOX•Take charge of tasks related to the team.•Perform technical tasks if required.•This person needs to have the ability to participate in multiple mandates simultaneously.QualificationsQualifications:•Bachelor’s degree in information technology or other relevant programs•Minimum 10 years of experience in IT•Minimum five years’ experience in an AWS Security Architect role•Good knowledge and experience in IT Security, infrastructure and Telecommunications.•Knowledge of security architecture and methodology (TOGAF, SABSA, etc)•The following certifications are an asset: AWS Solutions Architect, AWS Cloud Security, etc.•Knowledge IT control frameworks (NIST CSF, CIS, ISO, etc) and a good understanding of IT General Controls.•Aerospace industry knowledge would be considered an asset.•Advisor on IT projects•Excellent people skills•Initiative, leadership, customer focus•Results oriented and meeting commitments.•Innovation/Creativity/Accountability is an asset.•Self-motivated, dynamic, and team player.•Ability to interact with staff, peers and customers on a technical and professional level•Bilingualism (French and English) is required.SummaryIT Security Solutions ArchitectLocation : Montréal / RemoteDuration: 10 months / renewableSummaryReporting to the Manager IT Security Architecture the Security Solution architect / advisor is responsible of the architecture of security solutions and security advisories on projectsRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      IT Security SpecialistLocation : Montréal / RemoteDuration: 6 months / renewableSolution architect / advisor is responsible of the architecture of security solutions and security advisories on projectsPrimary responsibilities:•Defining security requirements of IT solutions hosted in AWS, but that take into consideration the key components of the current environment (Azure, Splunk, MDO, MDE, MCAS, NGFW, etc..)•Implement the key security components within the AWS•Defining AWS security services and their evolution•Participating in Security Solution selectionContributing to•The development of security strategies and different initiatives•The development and realization of the cloud security program•The implementation of key cloud security components (Control Tower, Account factory, GuardDuty, Detective, etc.) in the different AWS related projectsRealizing the following tasks•Collaborate with different IT teams.•Provide high level security analysis on different security matters.•Define secure architectures in the cloud•Understands the business implication requirements of compliance initiatives: Exostar, GDPR, ITAR. SOX•Take charge of tasks related to the team.•Perform technical tasks if required.•This person needs to have the ability to participate in multiple mandates simultaneously.Qualifications:•Bachelor’s degree in information technology or other relevant programs•Minimum 10 years of experience in IT•Minimum five years’ experience in an AWS Security Architect role•Good knowledge and experience in IT Security, infrastructure and Telecommunications.•Knowledge of security architecture and methodology (TOGAF, SABSA, etc)•The following certifications are an asset: AWS Solutions Architect, AWS Cloud Security, etc.•Knowledge IT control frameworks (NIST CSF, CIS, ISO, etc) and a good understanding of IT General Controls.•Aerospace industry knowledge would be considered an asset.•Advisor on IT projects•Excellent people skills•Initiative, leadership, customer focus•Results oriented and meeting commitments.•Innovation/Creativity/Accountability is an asset.•Self-motivated, dynamic, and team player.•Ability to interact with staff, peers and customers on a technical and professional level•Bilingualism (French and English) is required.AdvantagesPlease contact your Randstad Recruitment Consultant to learn more of the advantages and benefits of this roleResponsibilitiesPrimary responsibilities:•Defining security requirements of IT solutions hosted in AWS, but that take into consideration the key components of the current environment (Azure, Splunk, MDO, MDE, MCAS, NGFW, etc..)•Implement the key security components within the AWS•Defining AWS security services and their evolution•Participating in Security Solution selectionContributing to•The development of security strategies and different initiatives•The development and realization of the cloud security program•The implementation of key cloud security components (Control Tower, Account factory, GuardDuty, Detective, etc.) in the different AWS related projectsRealizing the following tasks•Collaborate with different IT teams.•Provide high level security analysis on different security matters.•Define secure architectures in the cloud•Understands the business implication requirements of compliance initiatives: Exostar, GDPR, ITAR. SOX•Take charge of tasks related to the team.•Perform technical tasks if required.•This person needs to have the ability to participate in multiple mandates simultaneously.QualificationsQualifications:•Bachelor’s degree in information technology or other relevant programs•Minimum 10 years of experience in IT•Minimum five years’ experience in an AWS Security Architect role•Good knowledge and experience in IT Security, infrastructure and Telecommunications.•Knowledge of security architecture and methodology (TOGAF, SABSA, etc)•The following certifications are an asset: AWS Solutions Architect, AWS Cloud Security, etc.•Knowledge IT control frameworks (NIST CSF, CIS, ISO, etc) and a good understanding of IT General Controls.•Aerospace industry knowledge would be considered an asset.•Advisor on IT projects•Excellent people skills•Initiative, leadership, customer focus•Results oriented and meeting commitments.•Innovation/Creativity/Accountability is an asset.•Self-motivated, dynamic, and team player.•Ability to interact with staff, peers and customers on a technical and professional level•Bilingualism (French and English) is required.SummaryIT Security Solutions ArchitectLocation : Montréal / RemoteDuration: 10 months / renewableSummaryReporting to the Manager IT Security Architecture the Security Solution architect / advisor is responsible of the architecture of security solutions and security advisories on projectsRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Contract
      Technical Writer Location : Montréal / RemoteDuration: 12 months renewable Responsibilities:•Learn new technologies using various software tools to create documents•Determine requirements for Technical Documentation•Gather data from technical staff through emails, interviews, etc.•Read and analyze schematics and engineering drawings•Collaborate and interact with Product Specialist, Technical Authority, and Technical Instructors to verify content•Plan, research, write and edit hardware and software user documentation•Author documents using S1000D XML Editor and MS Word•Customize data based on the differences in the BOM, schematics, drawings, etc.•Perform desktop validation (i.e., compare engineering documentation versus data module content) and hands-on validation•Conduct internal Peer Reviews•Coordinate reviews and signoff processes•Provide innovative ideas and solution to improve documentation and documentation processesQualifications:•University degree or College diploma in Communications, Computer Science•3-5 years of experience as a Technical Writer•Excellent French and English oral and written communication skills, with an attention to detail and an aptitude for understanding and explaining technical information•Ability to work under pressure and to easily flow with change to priorities and projects•Organized, with an ability to manage time and adapt to changing requirements•Able to work independently and as part of a team•Proficient in S1000D XML authoring tool and Microsoft Office•Knowledge of HTML and DITAAdvantagesPlease contact your Randstad Recruitment Consultant to learn more of the advantages and benefits of this roleResponsibilities•Learn new technologies using various software tools to create documents•Determine requirements for Technical Documentation•Gather data from technical staff through emails, interviews, etc.•Read and analyze schematics and engineering drawings•Collaborate and interact with Product Specialist, Technical Authority, and Technical Instructors to verify content•Plan, research, write and edit hardware and software user documentation•Author documents using S1000D XML Editor and MS Word•Customize data based on the differences in the BOM, schematics, drawings, etc.•Perform desktop validation (i.e., compare engineering documentation versus data module content) and hands-on validation•Conduct internal Peer Reviews•Coordinate reviews and signoff processes•Provide innovative ideas and solution to improve documentation and documentation processesQualifications•University degree or College diploma in Communications, Computer Science•3-5 years of experience as a Technical Writer•Excellent French and English oral and written communication skills, with an attention to detail and an aptitude for understanding and explaining technical information•Ability to work under pressure and to easily flow with change to priorities and projects•Organized, with an ability to manage time and adapt to changing requirements•Able to work independently and as part of a team•Proficient in S1000D XML authoring tool and Microsoft Office•Knowledge of HTML and DITASummaryTechnical Writer Location : Montréal / RemoteDuration: 12 months renewable Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Technical Writer Location : Montréal / RemoteDuration: 12 months renewable Responsibilities:•Learn new technologies using various software tools to create documents•Determine requirements for Technical Documentation•Gather data from technical staff through emails, interviews, etc.•Read and analyze schematics and engineering drawings•Collaborate and interact with Product Specialist, Technical Authority, and Technical Instructors to verify content•Plan, research, write and edit hardware and software user documentation•Author documents using S1000D XML Editor and MS Word•Customize data based on the differences in the BOM, schematics, drawings, etc.•Perform desktop validation (i.e., compare engineering documentation versus data module content) and hands-on validation•Conduct internal Peer Reviews•Coordinate reviews and signoff processes•Provide innovative ideas and solution to improve documentation and documentation processesQualifications:•University degree or College diploma in Communications, Computer Science•3-5 years of experience as a Technical Writer•Excellent French and English oral and written communication skills, with an attention to detail and an aptitude for understanding and explaining technical information•Ability to work under pressure and to easily flow with change to priorities and projects•Organized, with an ability to manage time and adapt to changing requirements•Able to work independently and as part of a team•Proficient in S1000D XML authoring tool and Microsoft Office•Knowledge of HTML and DITAAdvantagesPlease contact your Randstad Recruitment Consultant to learn more of the advantages and benefits of this roleResponsibilities•Learn new technologies using various software tools to create documents•Determine requirements for Technical Documentation•Gather data from technical staff through emails, interviews, etc.•Read and analyze schematics and engineering drawings•Collaborate and interact with Product Specialist, Technical Authority, and Technical Instructors to verify content•Plan, research, write and edit hardware and software user documentation•Author documents using S1000D XML Editor and MS Word•Customize data based on the differences in the BOM, schematics, drawings, etc.•Perform desktop validation (i.e., compare engineering documentation versus data module content) and hands-on validation•Conduct internal Peer Reviews•Coordinate reviews and signoff processes•Provide innovative ideas and solution to improve documentation and documentation processesQualifications•University degree or College diploma in Communications, Computer Science•3-5 years of experience as a Technical Writer•Excellent French and English oral and written communication skills, with an attention to detail and an aptitude for understanding and explaining technical information•Ability to work under pressure and to easily flow with change to priorities and projects•Organized, with an ability to manage time and adapt to changing requirements•Able to work independently and as part of a team•Proficient in S1000D XML authoring tool and Microsoft Office•Knowledge of HTML and DITASummaryTechnical Writer Location : Montréal / RemoteDuration: 12 months renewable Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Dollard-des-Ormeaux, Québec
      • Permanent
      Are you looking for a permanent Software Engineer position in Montreal?You have several years of experience working with C# in that type or role and want to put your talent at the service of a leading and still growing company in its market ?This permanent Software Engineer position is made for you!Advantages- Working in the technically challenging world of Radio-Frequency measuring- 3 Weeks of paid vacation- Group Insurance and RRSP matching up to 4.5%- Competitive salaryResponsibilitiesWork under the direction of an engineering supervisor, both independently and as part of a team, on a measurement test software in the Microsoft Visual Studio environment (primarily C#). Such software has both substantial graphical user interface (GUI)design, instrument driver development, and technical RF content. Initial work will include user interface design and handling large datasets efficiently for graphical display purposes. Furthermore, the scope of the work will eventually be extended into instrument-based data acquisition and data processing.Qualifications- Several years working experience in software implementation in a Windows based environment, using C++, C#, or Visual Basic.- Experience in graphical user interface design and implementation.Good to have :- Experience using the .NET and WCF standards and under Microsoft Visual Studio.- Any programming experience LabView, Matlab, or Python- Ability to work independently, and as part of a multidisciplinary team- Ability to learn technical aspects of RF engineering and develop software based on such knowledge- Good communication skills in English and French.SummaryDid this description pique you interest? Do you want to know more?Contact me directly by sending your resume and contact info to my email: benjamin.lepetit@randstad.caYou can also add me on linkedin so we can have a conversation : Benjamin Lepetit.I'm looking forward to speak with you !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a permanent Software Engineer position in Montreal?You have several years of experience working with C# in that type or role and want to put your talent at the service of a leading and still growing company in its market ?This permanent Software Engineer position is made for you!Advantages- Working in the technically challenging world of Radio-Frequency measuring- 3 Weeks of paid vacation- Group Insurance and RRSP matching up to 4.5%- Competitive salaryResponsibilitiesWork under the direction of an engineering supervisor, both independently and as part of a team, on a measurement test software in the Microsoft Visual Studio environment (primarily C#). Such software has both substantial graphical user interface (GUI)design, instrument driver development, and technical RF content. Initial work will include user interface design and handling large datasets efficiently for graphical display purposes. Furthermore, the scope of the work will eventually be extended into instrument-based data acquisition and data processing.Qualifications- Several years working experience in software implementation in a Windows based environment, using C++, C#, or Visual Basic.- Experience in graphical user interface design and implementation.Good to have :- Experience using the .NET and WCF standards and under Microsoft Visual Studio.- Any programming experience LabView, Matlab, or Python- Ability to work independently, and as part of a multidisciplinary team- Ability to learn technical aspects of RF engineering and develop software based on such knowledge- Good communication skills in English and French.SummaryDid this description pique you interest? Do you want to know more?Contact me directly by sending your resume and contact info to my email: benjamin.lepetit@randstad.caYou can also add me on linkedin so we can have a conversation : Benjamin Lepetit.I'm looking forward to speak with you !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. As a Data Scientist at Air Canada, you will drive the analytical scope and method for projects using Mathematics, Stats, Machine Learning and Business Understanding to derive structure and knowledge from raw data. We are looking for a data scientist that will help us discover the information hidden in vast amounts of data and help us make smarter decisions to deliver even better products and services. Your primary focus will be in applying data mining techniques, doing statistical analysis, and building high quality prediction systems integrated with our products and services.Key FunctionsAccountable for the manipulation of complex and extremely varied data sets within Air Canada and external sources to solve real world problemsDesign, develop and evaluate innovative models, data science products and solutions for internal clients as well as for our data science teamOversee the day-to-day operations including the testing and maintenance of data science solutions Write highly optimized code to advance our internal Data Science Toolbox and practiceWork in a multi-disciplinary environment with specialists in machine learning, data engineering and design and provide acquired expertise in these areasEnsure the optimization of  data science models, including feature selection and build, using different techniques in the data science toolbox Accountable for the integrity of  Air Canada’s data extended to  third party sources Ensure the continued enhancement of data collection procedures,  including information that is relevant for the building analytical solutionsAccountable for  the integrity of data used for analysis and modeling Develop automated processes for large scale data analysisProvide technical guidance to junior members of the team Qualifications Mandatory Covid-19 Vaccination Required as of October 31st 2021MSc or PhD level in the field of Computer Science, Machine Learning, Applied Statistics, or Mathematics5 to 9 years of experience as a data scientist or in a similar roleExperience in statistical modelling and machine learning techniquesExcellent understanding of machine learning techniques and algorithms, such as k-NN, Naive Bayes, SVM, Decision Forests, etc.Experience with common data science toolkits, such as Scikit learn, XGBoost, Numpy, fbprophet, etc Experience with cloud machine learning tools (Azure ML, databricks), an assetProgramming experience in at least two of the following languages: R, Python, Scala, SQLExperience in applying data science methods to business problemsExperience in applying advanced analytical and statistical methods in the commercial worldStrong presentation and communication skills, with the ability to explain complex analytical concepts to people from other fieldsKnowledge of distributed computing language such as pysparkExperience with data visualization tools such as plotly, seaborn, matplotlib, etc.Proficiency in using query languages such as SQL, Hive, Pig Experience with NoSQL databases, such as MongoDB, Cassandra, HBase Good applied statistics skills, such as distributions, statistical testing, regression, etc.Good scripting and programming skills Data-oriented personalityCandidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. As a Data Scientist at Air Canada, you will drive the analytical scope and method for projects using Mathematics, Stats, Machine Learning and Business Understanding to derive structure and knowledge from raw data. We are looking for a data scientist that will help us discover the information hidden in vast amounts of data and help us make smarter decisions to deliver even better products and services. Your primary focus will be in applying data mining techniques, doing statistical analysis, and building high quality prediction systems integrated with our products and services.Key FunctionsAccountable for the manipulation of complex and extremely varied data sets within Air Canada and external sources to solve real world problemsDesign, develop and evaluate innovative models, data science products and solutions for internal clients as well as for our data science teamOversee the day-to-day operations including the testing and maintenance of data science solutions Write highly optimized code to advance our internal Data Science Toolbox and practiceWork in a multi-disciplinary environment with specialists in machine learning, data engineering and design and provide acquired expertise in these areasEnsure the optimization of  data science models, including feature selection and build, using different techniques in the data science toolbox Accountable for the integrity of  Air Canada’s data extended to  third party sources Ensure the continued enhancement of data collection procedures,  including information that is relevant for the building analytical solutionsAccountable for  the integrity of data used for analysis and modeling Develop automated processes for large scale data analysisProvide technical guidance to junior members of the team Qualifications Mandatory Covid-19 Vaccination Required as of October 31st 2021MSc or PhD level in the field of Computer Science, Machine Learning, Applied Statistics, or Mathematics5 to 9 years of experience as a data scientist or in a similar roleExperience in statistical modelling and machine learning techniquesExcellent understanding of machine learning techniques and algorithms, such as k-NN, Naive Bayes, SVM, Decision Forests, etc.Experience with common data science toolkits, such as Scikit learn, XGBoost, Numpy, fbprophet, etc Experience with cloud machine learning tools (Azure ML, databricks), an assetProgramming experience in at least two of the following languages: R, Python, Scala, SQLExperience in applying data science methods to business problemsExperience in applying advanced analytical and statistical methods in the commercial worldStrong presentation and communication skills, with the ability to explain complex analytical concepts to people from other fieldsKnowledge of distributed computing language such as pysparkExperience with data visualization tools such as plotly, seaborn, matplotlib, etc.Proficiency in using query languages such as SQL, Hive, Pig Experience with NoSQL databases, such as MongoDB, Cassandra, HBase Good applied statistics skills, such as distributions, statistical testing, regression, etc.Good scripting and programming skills Data-oriented personalityCandidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Analyst, Artificial Intelligence will drive and support the evolution of the use of Artificial Intelligence solutions within the organization to satisfy the needs of agility and strategic business growth. They will implement data/machine learning  models and associated data pipelines that enable Stakeholders to analyze and develop strategic insights that can help make effective decisions and drive growth of the organization.Design, undertake and analyze data to determine patterns and insights that can optimize data ingestion and data presentation. Support the delivery of AI projects in designing and implementing the data pipelines/data streaming.Implement AI models in accordance with project requirements and AI data engineering standardsDevelop and implement datasets and databases with machine learning tools to solve real time business problemsEducate the organization both from IT (including vendors) and the business perspectives on data ingestion and data streaming tools, processes and best practices.Support the maturation of AI platforms, modules, and services that address cross-enterprise opportunities through market research and proof-of-concepts.Establish strong relationship with vendor partners to ensure strong delivery, innovation and ongoing improvement in receiving high value services.                                 Develop, construct, test and maintain architectures, such as databases and large-scale processing systems Ensure architecture will support the requirements of the data scientists, the stakeholders, and the business.Discover opportunities to acquire new data from other systems Develop and improve data set processes for data modeling, mining, and production. Employ a variety of languages and tools to marry systems togetherRecommend and implement ways to improve data reliability, efficiency, and quality. Collaborate with stakeholders including the Product owner, data science, and design teams to assist with data-related technical issues and support their data infrastructure needs.Create data tools for analytics and data scientist team members that assist them in building and optimizing the products that help business achieving their goals.Work with data and analytics experts to strive for greater functionality in data systems.Provide technology or services ownership direction on all matters related to a key functional area – to associated functional lead and peersProvide technology specific financial inputs related to both data engineering tool set costs and monthly data consumption costs.Responsible for working with stakeholders related to a key functional area to ensure synergistic collaboration and attain shared goalsResponsible for ensuring consistency of data engineering tools and processes across projects/products."Participate in Management and Operational Committees according to cadence, as requiredProvide business and technical inputs to Business Governance and Operational Management Committees, as appropriate"Responsible for handling high amount of technology complexity and drive autonomous decision making, as it relates to adoption of technology best practicesResponsible to drive technology vision and continuous improvement objectives for a functional areaDemonstrate significant technical depth to handle strategic technology prioritiesQualifications 3-5 years of IT experience with a minimum of 1 year working with Machine Learning and Cloud technology such as Microsoft Azure.  + A proven track record in deploying AI models using best-in-class MLOP's toolsets to monitor Model performance and make the necessary adjustments as required to optimize performance.Certifications in Machine Learning, Deep Learning are an assetA relevant University degree/technical certification, and/or relevant experience commensurate to the roleAdaptability and Flexibility - The ability to keep functioning effectively when under pressure and/or experiencing rapidly changing or uncertain conditions, and to maintain self-control in the face of hostility or provocation. Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing thingsAccountability and Credibility - Takes responsibility for the results and future direction of the organization. Demonstrated concern that one be perceived as responsible, reliable, and trustworthyCustomer Orientation - Demonstrated concern for satisfying one’s external and/or internal customersResults Orientation - Focusing on the desired end result of one’s own or one’s unit's work; setting challenging goals, focusing effort on the goals, and meeting or exceeding themForward Thinking - Anticipating the implications and consequences of situations and taking appropriate action to be prepared for possible contingenciesFostering Teamwork - As a team member, the ability and desire to work cooperatively with others on a team. As a team leader, interest, skill, and success in getting groups to learn to work together cooperativelyAnalytical Thinking - Approaching a problem by using a logical, systematic, sequential approachInterpersonal Effectiveness - The ability to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to others Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination Required as of October 31st, 2021 Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Analyst, Artificial Intelligence will drive and support the evolution of the use of Artificial Intelligence solutions within the organization to satisfy the needs of agility and strategic business growth. They will implement data/machine learning  models and associated data pipelines that enable Stakeholders to analyze and develop strategic insights that can help make effective decisions and drive growth of the organization.Design, undertake and analyze data to determine patterns and insights that can optimize data ingestion and data presentation. Support the delivery of AI projects in designing and implementing the data pipelines/data streaming.Implement AI models in accordance with project requirements and AI data engineering standardsDevelop and implement datasets and databases with machine learning tools to solve real time business problemsEducate the organization both from IT (including vendors) and the business perspectives on data ingestion and data streaming tools, processes and best practices.Support the maturation of AI platforms, modules, and services that address cross-enterprise opportunities through market research and proof-of-concepts.Establish strong relationship with vendor partners to ensure strong delivery, innovation and ongoing improvement in receiving high value services.                                 Develop, construct, test and maintain architectures, such as databases and large-scale processing systems Ensure architecture will support the requirements of the data scientists, the stakeholders, and the business.Discover opportunities to acquire new data from other systems Develop and improve data set processes for data modeling, mining, and production. Employ a variety of languages and tools to marry systems togetherRecommend and implement ways to improve data reliability, efficiency, and quality. Collaborate with stakeholders including the Product owner, data science, and design teams to assist with data-related technical issues and support their data infrastructure needs.Create data tools for analytics and data scientist team members that assist them in building and optimizing the products that help business achieving their goals.Work with data and analytics experts to strive for greater functionality in data systems.Provide technology or services ownership direction on all matters related to a key functional area – to associated functional lead and peersProvide technology specific financial inputs related to both data engineering tool set costs and monthly data consumption costs.Responsible for working with stakeholders related to a key functional area to ensure synergistic collaboration and attain shared goalsResponsible for ensuring consistency of data engineering tools and processes across projects/products."Participate in Management and Operational Committees according to cadence, as requiredProvide business and technical inputs to Business Governance and Operational Management Committees, as appropriate"Responsible for handling high amount of technology complexity and drive autonomous decision making, as it relates to adoption of technology best practicesResponsible to drive technology vision and continuous improvement objectives for a functional areaDemonstrate significant technical depth to handle strategic technology prioritiesQualifications 3-5 years of IT experience with a minimum of 1 year working with Machine Learning and Cloud technology such as Microsoft Azure.  + A proven track record in deploying AI models using best-in-class MLOP's toolsets to monitor Model performance and make the necessary adjustments as required to optimize performance.Certifications in Machine Learning, Deep Learning are an assetA relevant University degree/technical certification, and/or relevant experience commensurate to the roleAdaptability and Flexibility - The ability to keep functioning effectively when under pressure and/or experiencing rapidly changing or uncertain conditions, and to maintain self-control in the face of hostility or provocation. Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing thingsAccountability and Credibility - Takes responsibility for the results and future direction of the organization. Demonstrated concern that one be perceived as responsible, reliable, and trustworthyCustomer Orientation - Demonstrated concern for satisfying one’s external and/or internal customersResults Orientation - Focusing on the desired end result of one’s own or one’s unit's work; setting challenging goals, focusing effort on the goals, and meeting or exceeding themForward Thinking - Anticipating the implications and consequences of situations and taking appropriate action to be prepared for possible contingenciesFostering Teamwork - As a team member, the ability and desire to work cooperatively with others on a team. As a team leader, interest, skill, and success in getting groups to learn to work together cooperativelyAnalytical Thinking - Approaching a problem by using a logical, systematic, sequential approachInterpersonal Effectiveness - The ability to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to others Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination Required as of October 31st, 2021 Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. As a member of the Corporate Audit & Advisory team, the IT Auditor will be expected to perform risk-based audit and advisory projects within the context of Information Technology and Services at Air Canada.The scope of assignments will cover the complex systems involved in running a state-of-the-art airline as well as the processes to support those systems, focusing on maintaining the security, integrity and availability of the information. The individual will report to the Manager, IT Audit, Risk and Compliance and will work with them to help meet the annual objectives of the team.Key Functions & Accountabilities:  Assist in planning and performing company-wide, risk-based audits and studies of IT operations, processes and systems, and assess the adequacy of risk management over the Company’s business processes and information supporting the strategies for the achievement of the Company’s organizational objectives. Support preparation of reports with guidance and follow up on implementation of recommendations.Conduct audits of third-party companies providing computer and related services to the Company (including SaaS providers), and review their operations and procedures to ensure the confidentiality, integrity and availability of information; adherence to contractual terms.Document, test, and evaluate control effectiveness as well as assess/monitor gaps and remediation efforts related to IT General Controls to ensure the Company and its subsidiaries comply with rules established by Ontario Securities Commission National Instrument 52-109.Assist in preparing clear and concise audit conclusions based on evidence collected, data analytics results, root cause analysis and industry best practices.Provide support to external auditors, in matters dealing with IT system controls. Provide support for other audits and investigations where the scope includes the extensive use of Information Technology.Provide support in the compliance efforts of the organization with the Payment Card Industry – Data Security Standards (PCI-DSS). Support automation requirements of the Corporate Audit & Advisory group, and provide development assistance in the creation of continuous auditing and/or monitoring technologies.Must be able to work both independently and as part of a team.Qualifications Mandatory Covid-19 Vaccination Required as of October 31st 2021Must hold an undergraduate degree in a computer-related field or another related discipline.Professional certification or working towards professional certifications such as CISA, ITIL.One to three years’ experience in IT audit or IT Operations management.Knowledge and awareness of the following would be an asset:IT Governance frameworks (for example, COBIT, ITIL.).Information Security frameworks and compliance programs including but not limited to NIST, PCI DSS, ISO/IEC 27001/2.Experience using data analytic tools (i.e., PowerBI).Excellent interpersonal, oral and written communication skills, including the ability to prepare concise reports. Proven analytical abilities, as well as very strong planning and organization skills to manage competing demands. Airline experience and knowledge of airline processes would be a distinct advantage.Valid passport and ability to travel (nationally and internationally), sometimes on short notice.Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. As a member of the Corporate Audit & Advisory team, the IT Auditor will be expected to perform risk-based audit and advisory projects within the context of Information Technology and Services at Air Canada.The scope of assignments will cover the complex systems involved in running a state-of-the-art airline as well as the processes to support those systems, focusing on maintaining the security, integrity and availability of the information. The individual will report to the Manager, IT Audit, Risk and Compliance and will work with them to help meet the annual objectives of the team.Key Functions & Accountabilities:  Assist in planning and performing company-wide, risk-based audits and studies of IT operations, processes and systems, and assess the adequacy of risk management over the Company’s business processes and information supporting the strategies for the achievement of the Company’s organizational objectives. Support preparation of reports with guidance and follow up on implementation of recommendations.Conduct audits of third-party companies providing computer and related services to the Company (including SaaS providers), and review their operations and procedures to ensure the confidentiality, integrity and availability of information; adherence to contractual terms.Document, test, and evaluate control effectiveness as well as assess/monitor gaps and remediation efforts related to IT General Controls to ensure the Company and its subsidiaries comply with rules established by Ontario Securities Commission National Instrument 52-109.Assist in preparing clear and concise audit conclusions based on evidence collected, data analytics results, root cause analysis and industry best practices.Provide support to external auditors, in matters dealing with IT system controls. Provide support for other audits and investigations where the scope includes the extensive use of Information Technology.Provide support in the compliance efforts of the organization with the Payment Card Industry – Data Security Standards (PCI-DSS). Support automation requirements of the Corporate Audit & Advisory group, and provide development assistance in the creation of continuous auditing and/or monitoring technologies.Must be able to work both independently and as part of a team.Qualifications Mandatory Covid-19 Vaccination Required as of October 31st 2021Must hold an undergraduate degree in a computer-related field or another related discipline.Professional certification or working towards professional certifications such as CISA, ITIL.One to three years’ experience in IT audit or IT Operations management.Knowledge and awareness of the following would be an asset:IT Governance frameworks (for example, COBIT, ITIL.).Information Security frameworks and compliance programs including but not limited to NIST, PCI DSS, ISO/IEC 27001/2.Experience using data analytic tools (i.e., PowerBI).Excellent interpersonal, oral and written communication skills, including the ability to prepare concise reports. Proven analytical abilities, as well as very strong planning and organization skills to manage competing demands. Airline experience and knowledge of airline processes would be a distinct advantage.Valid passport and ability to travel (nationally and internationally), sometimes on short notice.Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Air Canada seeks technically experienced Specialist, Data Analytics (DevOps) is highly motivated and who will be responsible for helping to define and build the future state of Air Canada’s data integration and data lake platform. You will be working closely with a team of skilled data engineers as well as our management team and other stakeholders to develop the strategy, technical solution and implementation roadmap. Successful candidate should be able to execute and automate operational processes with utmost quality, accuracy and security. This position will be reporting to the Manager, Data & Analytics. Key Responsibilities & ActivitiesResponsible for design and build-out of data models, codification of business rules, mapping of data sources to the data models (structured and unstructured), engineering of scalable ETL pipelines, development of data quality solutions, and continuous evaluation of technologies to continue to enhance the capabilities of the Data Engineering team and broader Product and Analytics teamsMake sure data engineering initiatives are properly supported at the infrastructure and architecture levelsAutomate the build and release of multiple projects by implementing automation tools and frameworks (CI/CD pipelines).Maintain code branches along with integrations of code across multiple branches.Configure complex installations and quickly resolve all defects or script issues found within the installation.Collaborate with cross-functional teams to solve development constraints and deployment issuesApply effective coding practices for error-free timely release.Maintain and update technical documents and procedures accompanied by configuration and design of database models relative to the requirements of the organizationMaintain data standard and security measures through the implementation of information technology plans, policies, and standards.Conduct metadata management, data cleansing and conformingUse sound agile development practices (code reviews, testing, etc) to develop and deliver data pipelinesProvide day-to-day support and technical expertise to both technical and non-technical teamsFollow DevOps delivery model and recommend adjustments based on results, when needed. Help implement guidelines, standards, and procedures and provide recommendations for improvements.Understand the various application architectures and ensure development of supportable automation processes. Coordinate with Architecture and Quality teams to ensure timely delivery of projects, features, bugfixes, and infrastructure improvements into multiple production environmentsLead and coordinate the go-live activities essential to the execution of the deployment plans/checklists Qualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role9-12 years of IT technology, operations and people leadership experience in a large company4+ years of DevOps or related experience with gradually increasing responsibilities and a demonstrated understanding of DevOps and technical quality control processes, artifacts and tools.Certifications in core programming languages, agile methodologies (CSPO, PMI-ACP, etc.)Proficiency in Scala, Python, Java or Javascript, and relational databases (Oracle, DB2, SQL Server, etc.)Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) and familiarity with NoSQL databases such as Cassandra and MongoExperience with data warehousing, and cloud computing platforms like Microsoft Azure, AWS or Google Cloud. AWS certification is preferred.Experience with cloud-based monitoring logging, cost analysis toolsSolid experience as a DevOps Engineer, including automation experience with configuration management tools.Track record working with data from multiple sourcesStrong project management and organizational skillsAPI development experience an assetExperience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement Knowledge of the tooling for deployment, monitoring and site reliabilityDemonstrated experience working with Agile Ops/DevOps teams, including KPI development for efficiency tracking.Experience supporting and working with cross-functional teams in a dynamic environment.Experience with Big Data technologies (e.g Hadoop, Hive, HBase, Spark, Kafka, Storm, Cassandra, Columnar Databases or Graph Databases) and with ETL technologies (e.g SSIS, Informatica or Datastage)Strong scripting (e.g. Python) and automation skills.Experience and proficiency with Linux system administration.Experience with version control repositories like GIT Knowledge of containerization tools (e.g. Docker)Understanding network topologies and common network protocols and services.Effective and professional oral and written communication skills, interfacing with internal peers, upper management, and customers.Team player and ability to function effectively in a fast paced, team-oriented work environment with a bias toward action.Ability to understand and affect decisions strategically for the interest of Air Canada first and foremost  Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Air Canada seeks technically experienced Specialist, Data Analytics (DevOps) is highly motivated and who will be responsible for helping to define and build the future state of Air Canada’s data integration and data lake platform. You will be working closely with a team of skilled data engineers as well as our management team and other stakeholders to develop the strategy, technical solution and implementation roadmap. Successful candidate should be able to execute and automate operational processes with utmost quality, accuracy and security. This position will be reporting to the Manager, Data & Analytics. Key Responsibilities & ActivitiesResponsible for design and build-out of data models, codification of business rules, mapping of data sources to the data models (structured and unstructured), engineering of scalable ETL pipelines, development of data quality solutions, and continuous evaluation of technologies to continue to enhance the capabilities of the Data Engineering team and broader Product and Analytics teamsMake sure data engineering initiatives are properly supported at the infrastructure and architecture levelsAutomate the build and release of multiple projects by implementing automation tools and frameworks (CI/CD pipelines).Maintain code branches along with integrations of code across multiple branches.Configure complex installations and quickly resolve all defects or script issues found within the installation.Collaborate with cross-functional teams to solve development constraints and deployment issuesApply effective coding practices for error-free timely release.Maintain and update technical documents and procedures accompanied by configuration and design of database models relative to the requirements of the organizationMaintain data standard and security measures through the implementation of information technology plans, policies, and standards.Conduct metadata management, data cleansing and conformingUse sound agile development practices (code reviews, testing, etc) to develop and deliver data pipelinesProvide day-to-day support and technical expertise to both technical and non-technical teamsFollow DevOps delivery model and recommend adjustments based on results, when needed. Help implement guidelines, standards, and procedures and provide recommendations for improvements.Understand the various application architectures and ensure development of supportable automation processes. Coordinate with Architecture and Quality teams to ensure timely delivery of projects, features, bugfixes, and infrastructure improvements into multiple production environmentsLead and coordinate the go-live activities essential to the execution of the deployment plans/checklists Qualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role9-12 years of IT technology, operations and people leadership experience in a large company4+ years of DevOps or related experience with gradually increasing responsibilities and a demonstrated understanding of DevOps and technical quality control processes, artifacts and tools.Certifications in core programming languages, agile methodologies (CSPO, PMI-ACP, etc.)Proficiency in Scala, Python, Java or Javascript, and relational databases (Oracle, DB2, SQL Server, etc.)Advanced working SQL knowledge and experience working with relational databases, query authoring (SQL) and familiarity with NoSQL databases such as Cassandra and MongoExperience with data warehousing, and cloud computing platforms like Microsoft Azure, AWS or Google Cloud. AWS certification is preferred.Experience with cloud-based monitoring logging, cost analysis toolsSolid experience as a DevOps Engineer, including automation experience with configuration management tools.Track record working with data from multiple sourcesStrong project management and organizational skillsAPI development experience an assetExperience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement Knowledge of the tooling for deployment, monitoring and site reliabilityDemonstrated experience working with Agile Ops/DevOps teams, including KPI development for efficiency tracking.Experience supporting and working with cross-functional teams in a dynamic environment.Experience with Big Data technologies (e.g Hadoop, Hive, HBase, Spark, Kafka, Storm, Cassandra, Columnar Databases or Graph Databases) and with ETL technologies (e.g SSIS, Informatica or Datastage)Strong scripting (e.g. Python) and automation skills.Experience and proficiency with Linux system administration.Experience with version control repositories like GIT Knowledge of containerization tools (e.g. Docker)Understanding network topologies and common network protocols and services.Effective and professional oral and written communication skills, interfacing with internal peers, upper management, and customers.Team player and ability to function effectively in a fast paced, team-oriented work environment with a bias toward action.Ability to understand and affect decisions strategically for the interest of Air Canada first and foremost  Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Analyst, Data & Analytics - Data Modeler must be an excellent communicator, both written and verbal, and have experience working with business areas to translate their business data needs and data questions into project or enhancement requirements. The incumbent must have a solid background in Data Analysis as well as on the job experience as a data modeler. This position provides the opportunity to be involved in new BI and DW solutions, such as Dashboards and Reports, Big Data Solutions and to work with many different business areas within the company. The candidate will participate in all phases of the BI/DW development life cycle as well as support the day-to-day operations as it pertains to data modeling improvements and supporting the existing platform. The candidate will own the Enterprise Data Model. He/She must have solid data modeling experience and must demonstrate an affinity for working with others to create successful Business Intelligence (BI) and Data Warehouse (DW) solutions. Responsibilities:Facilitate and/or participate in agile sessions to assess, capture, and translate complex business issues and requirements into structured data architecture and data modeling use case requirements.Hold conceptual and logical data model reviews with product managers/data subject matter experts.Must be able to abstract general principles from specifics and conceptualize and design data model.Develop, enhance, and manage conceptual data model, enterprise logical data model (LDM), physical data model (PDM) for the data platform.Ensure data lineage mapping across implementations for the platform.Understand and meet referential data integrity requirements based on business needs. Develop and/or assist in generating source to target data mapping.Perform data model consolidation and integration to integrate new silos of organizations source data to the data platform.Understand and apply logical entity-relational design concepts.Develop dimensional models and views needed for data analytics and reporting.Develop and maintain fully defined conceptual, logical and physical dimensional data models to ensure the information models are capable of meeting end user and developer needs.Develop data models and data migration strategies utilizing best practice concepts of data modeling including star schema, snowflake schema, etc.Build model aggregation layers and specific star schemas as subject areas within a logical and physical model.Qualifications University degree in computer science or in similar fields or relevant experienceExperience building and managing enterprise grade data models.Experience with relational modeling, domain modeling, Data Vault modeling  and dimensional modeling.Experience with metadata management and its use for modeling activities.Experience with creating data model and data structure in Teradata, SQL Server, PostgreSQL, or other using ER/Studio DA or Erwin Modeling.5+ years of experience using the following modeling techniques: 3rd Normal form, ERD, Dimensional modelling (Star Schema)5+ years of experience with data management standards and data model practices.Thorough knowledge of conceptual and logical data modeling and familiarity with physical database design and optimization concepts.Experience with common standards and best practices for data elements, data types, and file formats.Ability to conceive and describe the big picture.Strong quantitative and analytic skills.Proven ability to quickly work with multiple key stakeholders.Able to steer through a large corporate environment and ensure appropriate organizational data processes are met.Data analysis/profiling and reverse engineering of data. Strong knowledge of relational and multi-dimensional database architectures.Excellent interpersonal skillsStrong Communication skills, Oral and WrittenKnowledge of SQLMandatory Covid-19 Vaccination Required as of October 31st 2021Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Analyst, Data & Analytics - Data Modeler must be an excellent communicator, both written and verbal, and have experience working with business areas to translate their business data needs and data questions into project or enhancement requirements. The incumbent must have a solid background in Data Analysis as well as on the job experience as a data modeler. This position provides the opportunity to be involved in new BI and DW solutions, such as Dashboards and Reports, Big Data Solutions and to work with many different business areas within the company. The candidate will participate in all phases of the BI/DW development life cycle as well as support the day-to-day operations as it pertains to data modeling improvements and supporting the existing platform. The candidate will own the Enterprise Data Model. He/She must have solid data modeling experience and must demonstrate an affinity for working with others to create successful Business Intelligence (BI) and Data Warehouse (DW) solutions. Responsibilities:Facilitate and/or participate in agile sessions to assess, capture, and translate complex business issues and requirements into structured data architecture and data modeling use case requirements.Hold conceptual and logical data model reviews with product managers/data subject matter experts.Must be able to abstract general principles from specifics and conceptualize and design data model.Develop, enhance, and manage conceptual data model, enterprise logical data model (LDM), physical data model (PDM) for the data platform.Ensure data lineage mapping across implementations for the platform.Understand and meet referential data integrity requirements based on business needs. Develop and/or assist in generating source to target data mapping.Perform data model consolidation and integration to integrate new silos of organizations source data to the data platform.Understand and apply logical entity-relational design concepts.Develop dimensional models and views needed for data analytics and reporting.Develop and maintain fully defined conceptual, logical and physical dimensional data models to ensure the information models are capable of meeting end user and developer needs.Develop data models and data migration strategies utilizing best practice concepts of data modeling including star schema, snowflake schema, etc.Build model aggregation layers and specific star schemas as subject areas within a logical and physical model.Qualifications University degree in computer science or in similar fields or relevant experienceExperience building and managing enterprise grade data models.Experience with relational modeling, domain modeling, Data Vault modeling  and dimensional modeling.Experience with metadata management and its use for modeling activities.Experience with creating data model and data structure in Teradata, SQL Server, PostgreSQL, or other using ER/Studio DA or Erwin Modeling.5+ years of experience using the following modeling techniques: 3rd Normal form, ERD, Dimensional modelling (Star Schema)5+ years of experience with data management standards and data model practices.Thorough knowledge of conceptual and logical data modeling and familiarity with physical database design and optimization concepts.Experience with common standards and best practices for data elements, data types, and file formats.Ability to conceive and describe the big picture.Strong quantitative and analytic skills.Proven ability to quickly work with multiple key stakeholders.Able to steer through a large corporate environment and ensure appropriate organizational data processes are met.Data analysis/profiling and reverse engineering of data. Strong knowledge of relational and multi-dimensional database architectures.Excellent interpersonal skillsStrong Communication skills, Oral and WrittenKnowledge of SQLMandatory Covid-19 Vaccination Required as of October 31st 2021Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. This position will be focusing on the PSS Loyalty initiatives. Responsibilities Work closely with relevant stakeholders to collect and use information for improved operational performance in LoyaltyReviewing and analyzing data from multiple internal and external stakeholdersCommunicating analysis results and making recommendations to relevant stakeholdersProvide support for the business analysis and technology/business integration effortsConduct requirement and systems analysis and translate business requirementsSupport multiple working methodologies such as agileAbility to create JIRA stories and write use cases and user storiesSupport in creating business casesSupport Planning and monitoring processesProvide management with economic impact and compliance issues surrounding key business decisions Support definition and maintenance of methods, techniques and calculations for identifying ways to improve business/technical processesProvide back up support for various applications, as needed for the Maintenance departmentQualifications 3-5 years of IT technology or operations experience in a large company would be an asset A relevant University degree/technical certification, and/or relevant experience commensurate to the roleExceptional analytical, organizational and communication skillsSelf-motivated and independent workerPossess investigative nature and be self-motivatedResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsGood knowledge of implemented web/ application initiativesAbility to following processes and directivesKnowledge with User Acceptance Testing, Quality assurance testing, and has impact assessments skills.Flexibility and willingness to work extended hours, when requiredKnowledge of JIRA is an asset High school diploma or equivalence;Mandatory Covid-19 Vaccination Required as of October 31st 2021 Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position. Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. This position will be focusing on the PSS Loyalty initiatives. Responsibilities Work closely with relevant stakeholders to collect and use information for improved operational performance in LoyaltyReviewing and analyzing data from multiple internal and external stakeholdersCommunicating analysis results and making recommendations to relevant stakeholdersProvide support for the business analysis and technology/business integration effortsConduct requirement and systems analysis and translate business requirementsSupport multiple working methodologies such as agileAbility to create JIRA stories and write use cases and user storiesSupport in creating business casesSupport Planning and monitoring processesProvide management with economic impact and compliance issues surrounding key business decisions Support definition and maintenance of methods, techniques and calculations for identifying ways to improve business/technical processesProvide back up support for various applications, as needed for the Maintenance departmentQualifications 3-5 years of IT technology or operations experience in a large company would be an asset A relevant University degree/technical certification, and/or relevant experience commensurate to the roleExceptional analytical, organizational and communication skillsSelf-motivated and independent workerPossess investigative nature and be self-motivatedResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsGood knowledge of implemented web/ application initiativesAbility to following processes and directivesKnowledge with User Acceptance Testing, Quality assurance testing, and has impact assessments skills.Flexibility and willingness to work extended hours, when requiredKnowledge of JIRA is an asset High school diploma or equivalence;Mandatory Covid-19 Vaccination Required as of October 31st 2021 Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position. Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted
      • Dorval, Québec
      • Permanent
      Description  Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Support Analyst, Fraud prevents potential loss of revenues resulting from fraudulent activities through analysis of data and intelligence, through flagging PNRs for verification at the airport, and following up based on outcome to finalize and close the case. The Support Analyst, Fraud assists in identifying problems, identifying new trends and proposing solutions which protect Air Canada’s current and expected revenue.Key Functions:Minimize losses resulting from fraudulent transactions by deciding the fraud risk associated with bookings identified by the business rules derived from previous fraud cases, industry contacts and intelligence;Support the development and maintain the business rules used in the assessment of individual bookings through analysis of past bookings, chargeback analysis, intelligence from financial institutions, police and other merchants;Record and perform analysis of suspicious transactions from various incoming sources, and ensure their timely handling as per established priorities;Establish and communicate internal processes and procedures to key intra and inter-departmental customers;Provide guidance and support to other groups such Airports and Contact Centers. Maintain high service quality through expertise and knowledge through sound operational decisions.Identify and make recommendations on the evolving fraud prevention business needs of Air Canada to both internal and external vendors.  Provide a support role to the latter during the implementation of new products and services;Perform manual fraud review in order to detect fraudulent transactions, Using Fraud Tools;Make decision based on an active monitor of our automated fraud screening application;Review queued transactions and independently determine if the reviewed transactions are fraudulent or legitimate;Independently resolve problems that require in depth investigation and/or research;Analyzes transaction data activity to detect potentially fraudulent activity and assess level of risk of a loss and provide recommendation to improve fraud detection and prevention; Conducts cross references analysis to identify transactions and accounts to known fraudulent activity;Works effectively with peers and leadership by sharing ideas and knowledge about detection and dispute trends and information;Performs other disputes-related projects and tasks as needed;Effectively manages all incoming communications by emails or phone calls with our customer’s relation, banks, vendors, and internal teams via multiple channels.Support and participate in projects and strategy meetings representing the department.Qualifications  Mandatory Covid-19 Vaccination Required as of October 31st 2021Proficiency in Microsoft Excel and OutlookMinimum of 1-2 years of fraud prevention and/or E-COM payments experienceExcellent interpersonal, communication, organizational skillsTeam playerExceptional written communications in the 2 official languages, English primarily and French strongly desiredSolid analytical skills and proven linked investigations capabilitiesSelf-starter, energetic with a strong sense of initiative, prioritization and creativityHours:  Must be available to work overnight shifts as this is a 24/7 work environment. Do note that the shifts may be subject to change depending on operational needs which may also include weekend coverage.Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description  Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Support Analyst, Fraud prevents potential loss of revenues resulting from fraudulent activities through analysis of data and intelligence, through flagging PNRs for verification at the airport, and following up based on outcome to finalize and close the case. The Support Analyst, Fraud assists in identifying problems, identifying new trends and proposing solutions which protect Air Canada’s current and expected revenue.Key Functions:Minimize losses resulting from fraudulent transactions by deciding the fraud risk associated with bookings identified by the business rules derived from previous fraud cases, industry contacts and intelligence;Support the development and maintain the business rules used in the assessment of individual bookings through analysis of past bookings, chargeback analysis, intelligence from financial institutions, police and other merchants;Record and perform analysis of suspicious transactions from various incoming sources, and ensure their timely handling as per established priorities;Establish and communicate internal processes and procedures to key intra and inter-departmental customers;Provide guidance and support to other groups such Airports and Contact Centers. Maintain high service quality through expertise and knowledge through sound operational decisions.Identify and make recommendations on the evolving fraud prevention business needs of Air Canada to both internal and external vendors.  Provide a support role to the latter during the implementation of new products and services;Perform manual fraud review in order to detect fraudulent transactions, Using Fraud Tools;Make decision based on an active monitor of our automated fraud screening application;Review queued transactions and independently determine if the reviewed transactions are fraudulent or legitimate;Independently resolve problems that require in depth investigation and/or research;Analyzes transaction data activity to detect potentially fraudulent activity and assess level of risk of a loss and provide recommendation to improve fraud detection and prevention; Conducts cross references analysis to identify transactions and accounts to known fraudulent activity;Works effectively with peers and leadership by sharing ideas and knowledge about detection and dispute trends and information;Performs other disputes-related projects and tasks as needed;Effectively manages all incoming communications by emails or phone calls with our customer’s relation, banks, vendors, and internal teams via multiple channels.Support and participate in projects and strategy meetings representing the department.Qualifications  Mandatory Covid-19 Vaccination Required as of October 31st 2021Proficiency in Microsoft Excel and OutlookMinimum of 1-2 years of fraud prevention and/or E-COM payments experienceExcellent interpersonal, communication, organizational skillsTeam playerExceptional written communications in the 2 official languages, English primarily and French strongly desiredSolid analytical skills and proven linked investigations capabilitiesSelf-starter, energetic with a strong sense of initiative, prioritization and creativityHours:  Must be available to work overnight shifts as this is a 24/7 work environment. Do note that the shifts may be subject to change depending on operational needs which may also include weekend coverage.Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position. Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Analyst, IT PMO will provide governance, guidance and analyses for the development, management and control of PMO processes. He/she will work with the Project Management teams to maintain the Project Portfolio Management (PPM) solution, ensure quality of project updates, create portfolio reports and Key Performance Indicator presentations, and support project prioritization and project roadmap activities. The PMO Analyst will have the overall responsibility for PM templates, the Sharepoint site and its administration. KEY FUNCTIONSSupport the PMO’s ambition to provide the governance and tools to manage the implementation of IT solutions. This includes development and maintenance of standard project templates, creation of monthly Portfolio Report and project dashboards, and analysis of project and program trendsProvide project control support to ensure compliance and quality on project team reporting, including budgets, timelines, scope, progress, project health, risks and issuesDevelop project communication plan to ensure timely dissemination of project information to sponsors and other stakeholdersProvide project budget management support, including creating and presenting periodic project budget reportsProvide backup/assistance to the Project Managers on vendor/partner managementIdentify and help escalate project issues to ensure appropriate resolutionDemonstrate expertise in applying project management best practices and tools throughout the project lifecycle and promote the adoption of sound project management principlesHelp ensure project management practices comply with corporate and regulatory policies and guidelinesUtilize the enterprise project management system, and applicable templates to prepare documentation as well as track and monitor project information. Participate in project audits as requiredQualifications Bachelor’s degree in a relevant field (Information Technology, Engineering) or relevant/equivalent experienceCertified Associate in Project Management (CAPM) or Project Management Professional (PMP) Certification or the equivalent an assetA minimum of two years prior experience in a similar role or project coordinator / project administrator / project office roleWorking knowledge of standard project management methodology, practices, and procedures (as defined by PMI)Experience administering a PPM tool an assetEmbodies Air Canada’s philosophies, vision and valuesTeam player with effective interpersonal skillsFlexible, adaptable and ability to perform well under pressureStrong organizational, analytical, and communication skillsCurrent knowledge of the technology industry and emerging trendsConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic Requirements Based on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Analyst, IT PMO will provide governance, guidance and analyses for the development, management and control of PMO processes. He/she will work with the Project Management teams to maintain the Project Portfolio Management (PPM) solution, ensure quality of project updates, create portfolio reports and Key Performance Indicator presentations, and support project prioritization and project roadmap activities. The PMO Analyst will have the overall responsibility for PM templates, the Sharepoint site and its administration. KEY FUNCTIONSSupport the PMO’s ambition to provide the governance and tools to manage the implementation of IT solutions. This includes development and maintenance of standard project templates, creation of monthly Portfolio Report and project dashboards, and analysis of project and program trendsProvide project control support to ensure compliance and quality on project team reporting, including budgets, timelines, scope, progress, project health, risks and issuesDevelop project communication plan to ensure timely dissemination of project information to sponsors and other stakeholdersProvide project budget management support, including creating and presenting periodic project budget reportsProvide backup/assistance to the Project Managers on vendor/partner managementIdentify and help escalate project issues to ensure appropriate resolutionDemonstrate expertise in applying project management best practices and tools throughout the project lifecycle and promote the adoption of sound project management principlesHelp ensure project management practices comply with corporate and regulatory policies and guidelinesUtilize the enterprise project management system, and applicable templates to prepare documentation as well as track and monitor project information. Participate in project audits as requiredQualifications Bachelor’s degree in a relevant field (Information Technology, Engineering) or relevant/equivalent experienceCertified Associate in Project Management (CAPM) or Project Management Professional (PMP) Certification or the equivalent an assetA minimum of two years prior experience in a similar role or project coordinator / project administrator / project office roleWorking knowledge of standard project management methodology, practices, and procedures (as defined by PMI)Experience administering a PPM tool an assetEmbodies Air Canada’s philosophies, vision and valuesTeam player with effective interpersonal skillsFlexible, adaptable and ability to perform well under pressureStrong organizational, analytical, and communication skillsCurrent knowledge of the technology industry and emerging trendsConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic Requirements Based on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Cyber Security team is responsible for the overall cyber security posture of Air Canada’s technology environment. Air Canada’s cyber security systems are foundational to protecting the data and systems that allow its customers to fly safely. Cyber security threats continue to evolve, and the Cyber Security team will evolve with it. As an analyst you will be expected to participate in development and help in the implementation of latest security policies, guidelines and standards for improved security. This position will be reporting to the Sr. Manager, Cyber SecurityContribute to the Cyber Security Operations program to effectively improve Air Canada’s risk postureResponsible for supporting the steady state organization that supports our Email and Network environments, ensuring effective controls are configured Partner with diverse IT and business teams to assist in developing solutions to remediate misconfigurations in a risk prioritized effective and efficient fashion.Build relationships throughout the organization to enhance and support our focus on safe, secure, and reliable operationsManage, measure and report on key service-level metrics showcasing the effects of the Cyber Security Operations programParticipate in large transformational projects to improve our IT efficiency, enhance our customer experience, and improve our cyber securityMonitor compliance with information security policies and proceduresAssist the security advisory team by conducting tests on a current system to determine vulnerable areasGenerate security reports for IT administrators and business managers to identify the risk posture Reviewing and analyzing data from multiple internal and external stakeholdersCommunicating analysis results and making recommendations to relevant stakeholders Qualifications Mandatory Covid-19 Vaccination Required as of October 31st 2021A relevant University degree/technical certification, and/or relevant experience commensurate to the role3-5 years of IT technology or operations experience in a large company At least 2 years of experience in one of the following areas: SSL Certificate Life Cycle management, Management of Email Gateways or Web Application Firewalls (WAF), Advanced Cyber Resiliency Testing or Security OperationsExperience with Security Risk assessment, Vulnerability Triaging and remediationsMust possess a strong technical background in various operating systems, networks, applications, databases, and cloudAbility to work effectively under pressure and in rapidly changing environments or uncertain conditions.Demonstrates openness and willingness to adapt to different and new ways of doing things Takes responsibility for the results and actively participates in the future direction of the organizationDemonstrates concern for satisfying one’s external and/or internal customers.Focuses on the accomplishment of the team’s and unit’s work; sets challenging goals and meets or exceeds goalsAnticipates the implications and consequences of situations and takes appropriate action to be prepared for possible contingenciesAbility to work cooperatively with others on a team, and to establish and maintain effective business relationshipsApproaches a problem by using a logical, systematic, and sequential approachAbility to notice, interpret, and anticipate others’ concerns, and to communicate effectivelyCandidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.  Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.  
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Cyber Security team is responsible for the overall cyber security posture of Air Canada’s technology environment. Air Canada’s cyber security systems are foundational to protecting the data and systems that allow its customers to fly safely. Cyber security threats continue to evolve, and the Cyber Security team will evolve with it. As an analyst you will be expected to participate in development and help in the implementation of latest security policies, guidelines and standards for improved security. This position will be reporting to the Sr. Manager, Cyber SecurityContribute to the Cyber Security Operations program to effectively improve Air Canada’s risk postureResponsible for supporting the steady state organization that supports our Email and Network environments, ensuring effective controls are configured Partner with diverse IT and business teams to assist in developing solutions to remediate misconfigurations in a risk prioritized effective and efficient fashion.Build relationships throughout the organization to enhance and support our focus on safe, secure, and reliable operationsManage, measure and report on key service-level metrics showcasing the effects of the Cyber Security Operations programParticipate in large transformational projects to improve our IT efficiency, enhance our customer experience, and improve our cyber securityMonitor compliance with information security policies and proceduresAssist the security advisory team by conducting tests on a current system to determine vulnerable areasGenerate security reports for IT administrators and business managers to identify the risk posture Reviewing and analyzing data from multiple internal and external stakeholdersCommunicating analysis results and making recommendations to relevant stakeholders Qualifications Mandatory Covid-19 Vaccination Required as of October 31st 2021A relevant University degree/technical certification, and/or relevant experience commensurate to the role3-5 years of IT technology or operations experience in a large company At least 2 years of experience in one of the following areas: SSL Certificate Life Cycle management, Management of Email Gateways or Web Application Firewalls (WAF), Advanced Cyber Resiliency Testing or Security OperationsExperience with Security Risk assessment, Vulnerability Triaging and remediationsMust possess a strong technical background in various operating systems, networks, applications, databases, and cloudAbility to work effectively under pressure and in rapidly changing environments or uncertain conditions.Demonstrates openness and willingness to adapt to different and new ways of doing things Takes responsibility for the results and actively participates in the future direction of the organizationDemonstrates concern for satisfying one’s external and/or internal customers.Focuses on the accomplishment of the team’s and unit’s work; sets challenging goals and meets or exceeds goalsAnticipates the implications and consequences of situations and takes appropriate action to be prepared for possible contingenciesAbility to work cooperatively with others on a team, and to establish and maintain effective business relationshipsApproaches a problem by using a logical, systematic, and sequential approachAbility to notice, interpret, and anticipate others’ concerns, and to communicate effectivelyCandidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.  Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.  
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Business Partnership Team interfaces with Air Canada business groups to identify and prioritize business requirements for IT. It aligns and translates business needs to technology requirements. The successful incumbent will play a key role in shaping the future of Air Canada Cargo globally and help set the path forward for their employees, customers, and partners. Functional Accountabilities Act as the key IT liaison across all functional areas, including business units, IT, and external vendors for Cargo.Create successful relationships with business and being trusted advisors on issues and aspects related to ITAchieve customer satisfaction with IT services related to the assigned business application portfolioAnalyze projects proposed by business units, and develop and implement a sound rationale for portfolio managementPossess a broad knowledge of technical and business resources with the organization and use them to effectively coordinate team members and external resourcesPerform business analysis, and develop business plans and recommendations as requiredWorks with appropriate stakeholders to proactively identify and evaluate risks associated with business decisions.Participate in short-and long-term strategic planning sessions with the IT organization, business units and external vendors to improve business processes and proceduresCollaborate with Digital & Technology and Delivery & Operations teams to ensure development of solutions that are compatible with company standardsWork collaboratively with service managers to develop clear and concise communications with respects to incidents, problems, and change management as neededSupport the business initiatives, while making sure any IT specific risk introduced is properly managedIdentify IT risks, communicate and develop “best practice” solutions, and implement mitigating    controls consistent with company strategyPerform project reviews to ensure that they align to Air Canada’s business/ information security requirementsEnsure that the company’s internal technological processes and services comply with community expectations, laws, and regulations for privacy, security, and social responsibilityProvide technology specific financial inputs related to a key functional area Provide business and technical inputs to Business Governance and Operational Management Committees, as appropriateResponsible for handling high amount of technology complexity and drive autonomous decision making, as it relates to adoption of technology best practicesQualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role9-12 years of IT technology and operations in a large company Ability to work effectively under pressure and in rapidly changing environments or uncertain conditionsAbility to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to others.Demonstrates openness and willingness to adapt to different and new ways of doing things Takes responsibility for the results and actively participates in the future direction of the organizationDemonstrates concern for satisfying one’s external and/or internal customers.Exceptional analytical, organizational and communication skillsSelf-motivated and independent workerResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsFlexibility and willingness to work extended hours, when requiredPrevious Logistics, Commercial and or Operations IT experience in a regional or global capacity, considered an assetMandatory Covid-19 Vaccination Required as of October 31st 2021 Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Business Partnership Team interfaces with Air Canada business groups to identify and prioritize business requirements for IT. It aligns and translates business needs to technology requirements. The successful incumbent will play a key role in shaping the future of Air Canada Cargo globally and help set the path forward for their employees, customers, and partners. Functional Accountabilities Act as the key IT liaison across all functional areas, including business units, IT, and external vendors for Cargo.Create successful relationships with business and being trusted advisors on issues and aspects related to ITAchieve customer satisfaction with IT services related to the assigned business application portfolioAnalyze projects proposed by business units, and develop and implement a sound rationale for portfolio managementPossess a broad knowledge of technical and business resources with the organization and use them to effectively coordinate team members and external resourcesPerform business analysis, and develop business plans and recommendations as requiredWorks with appropriate stakeholders to proactively identify and evaluate risks associated with business decisions.Participate in short-and long-term strategic planning sessions with the IT organization, business units and external vendors to improve business processes and proceduresCollaborate with Digital & Technology and Delivery & Operations teams to ensure development of solutions that are compatible with company standardsWork collaboratively with service managers to develop clear and concise communications with respects to incidents, problems, and change management as neededSupport the business initiatives, while making sure any IT specific risk introduced is properly managedIdentify IT risks, communicate and develop “best practice” solutions, and implement mitigating    controls consistent with company strategyPerform project reviews to ensure that they align to Air Canada’s business/ information security requirementsEnsure that the company’s internal technological processes and services comply with community expectations, laws, and regulations for privacy, security, and social responsibilityProvide technology specific financial inputs related to a key functional area Provide business and technical inputs to Business Governance and Operational Management Committees, as appropriateResponsible for handling high amount of technology complexity and drive autonomous decision making, as it relates to adoption of technology best practicesQualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role9-12 years of IT technology and operations in a large company Ability to work effectively under pressure and in rapidly changing environments or uncertain conditionsAbility to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to others.Demonstrates openness and willingness to adapt to different and new ways of doing things Takes responsibility for the results and actively participates in the future direction of the organizationDemonstrates concern for satisfying one’s external and/or internal customers.Exceptional analytical, organizational and communication skillsSelf-motivated and independent workerResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsFlexibility and willingness to work extended hours, when requiredPrevious Logistics, Commercial and or Operations IT experience in a regional or global capacity, considered an assetMandatory Covid-19 Vaccination Required as of October 31st 2021 Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Our Loyalty Application Development Maintenance team is presently looking for a dynamic individual to fill the role of Analyst, App, Dev & Mtce – Loyalty Systems.  This position will analyze business needs and contribute to the development and improvements of the application. These are highly complex and business critical services, with an exciting evolution roadmap on its way. Key responsibilities:Provide functional support to the development team, the business analysts, the test team, and to other teams and partners that consume iFlyProvide production support to triage, qualify, prioritize issues Play an active role in projects-related activities, such as sprint planning, daily scrum meeting, sprint review Collaborate with cross-functional teams to solve development constraints and deployment issuesWork closely with vendor partners in the ADM spaceCoordinate with various business and IT teams (business partnerships team, ADM teams, Architecture teams) to understand the requirements in the development of integrated IT products, across all platforms and channelsSupport Project Management through planning, monitoring & delivery phasesDefine the uses stories and acceptance criteria Provide leadership and guidance to the test team in the development of test scripts and analysis of resultsMaintain and update technical documents and proceduresMaintain data standard and security measures through the implementation of information technology plans, policies, and standardsResponsible for driving continuous improvement objectives for its functional areaQualifications 3-5 years of IT technology or operations experience in a large company Experience as Analyst or Agile Product Owner within a delivery teamExperience with JiraHighly proficient with MS Office, including Microsoft Project, Visio and Internet browsersMandatory Covid-19 Vaccination Required as of October 31st 2021Non Technical SkillsAdaptability and Flexibility - The ability to keep functioning effectively when under pressure and/or experiencing rapidly changing or uncertain conditions, and to maintain self-control in the face of hostility or provocation. Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing thingsAccountability and Credibility - Takes responsibility for the results and future direction of the organization. Demonstrated concern that one be perceived as responsible, reliable, and trustworthyCustomer Orientation - Demonstrated concern for satisfying one’s external and/or internal customersResults Orientation - Focusing on the desired end result of one’s own or one’s unit's work; setting challenging goals, focusing effort on the goals, and meeting or exceeding themAnalytical Thinking - Approaching a problem by using a logical, systematic, sequential approachInterpersonal Effectiveness - The ability to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to othersPro-active and capable of autonomous work.Strong oral, written and interpersonal communication skills, ability to lead a workshop with many stakeholders, to vulgarize a concept/function to a non-technical audienceInterest in learning new technologies and in understanding the business aspect of thingsHigh attention to detail, demonstrated ability to produce high quality workMust be a team player with ability to work closely with diverse groups and working stylesConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Our Loyalty Application Development Maintenance team is presently looking for a dynamic individual to fill the role of Analyst, App, Dev & Mtce – Loyalty Systems.  This position will analyze business needs and contribute to the development and improvements of the application. These are highly complex and business critical services, with an exciting evolution roadmap on its way. Key responsibilities:Provide functional support to the development team, the business analysts, the test team, and to other teams and partners that consume iFlyProvide production support to triage, qualify, prioritize issues Play an active role in projects-related activities, such as sprint planning, daily scrum meeting, sprint review Collaborate with cross-functional teams to solve development constraints and deployment issuesWork closely with vendor partners in the ADM spaceCoordinate with various business and IT teams (business partnerships team, ADM teams, Architecture teams) to understand the requirements in the development of integrated IT products, across all platforms and channelsSupport Project Management through planning, monitoring & delivery phasesDefine the uses stories and acceptance criteria Provide leadership and guidance to the test team in the development of test scripts and analysis of resultsMaintain and update technical documents and proceduresMaintain data standard and security measures through the implementation of information technology plans, policies, and standardsResponsible for driving continuous improvement objectives for its functional areaQualifications 3-5 years of IT technology or operations experience in a large company Experience as Analyst or Agile Product Owner within a delivery teamExperience with JiraHighly proficient with MS Office, including Microsoft Project, Visio and Internet browsersMandatory Covid-19 Vaccination Required as of October 31st 2021Non Technical SkillsAdaptability and Flexibility - The ability to keep functioning effectively when under pressure and/or experiencing rapidly changing or uncertain conditions, and to maintain self-control in the face of hostility or provocation. Openness to different and new ways of doing things; willingness to modify one’s preferred way of doing thingsAccountability and Credibility - Takes responsibility for the results and future direction of the organization. Demonstrated concern that one be perceived as responsible, reliable, and trustworthyCustomer Orientation - Demonstrated concern for satisfying one’s external and/or internal customersResults Orientation - Focusing on the desired end result of one’s own or one’s unit's work; setting challenging goals, focusing effort on the goals, and meeting or exceeding themAnalytical Thinking - Approaching a problem by using a logical, systematic, sequential approachInterpersonal Effectiveness - The ability to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to othersPro-active and capable of autonomous work.Strong oral, written and interpersonal communication skills, ability to lead a workshop with many stakeholders, to vulgarize a concept/function to a non-technical audienceInterest in learning new technologies and in understanding the business aspect of thingsHigh attention to detail, demonstrated ability to produce high quality workMust be a team player with ability to work closely with diverse groups and working stylesConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. This is a position within the Network Services team interacting with the Air Canada business, other IT teams, primary vendors and service providers to fulfill our mandate to the global Air Canada Network. This position requires to collaborate with a broad range of groups, both within the company and with external IT and business partners. The individual will contribute to the delivery and management of the network services and provide valuable input to be used in the annual technology planning and budget processes.  This position will be reporting to the Manager, Network Solutions.Ensure network solutions and services are in alignment with Air Canada’s business goals and objectivesDevelop and plan strategy, policy and service delivery framework for the Air Canada Network and servicesEstablish standards for network infrastructure, ensuring their performance across all system design, development and maintenance activitiesSupport the problem, defect, and incident management processes for seamless operations of Infrastructure and Cloud platformsSupport the production release management process by managing and participating in deployments and any necessary production regression testsSupport in delivering evidence of Network Security compliance to audit requestsDevelop and measure performance and functional metrics for all network technologies and services Manage vendor’s responsibility for delivery of the services in the respective network Infrastructure areaResponsible for providing technical direction necessary to design, develop, implement, debug, document and support Air Canada’s technology systems Define development and testing best practices to be followed in developing and maintenance of Air Canada’s technology systems Analyze solution requirements to develop and test the functional and/or technical design of a solution and serve as a liaison and subject matter expert on technology mattersParticipate in all Scrum time boxed activities and ceremoniesUndertake technical feasibility assessments of proposed solutions based on current technology constraintsMaintain expert working knowledge of current state network technologies, services,, and research emerging technology trends Manage all cycles of development and testing, including, planning, architecture, implementation, QA, and operations; work to continuously improve software development processesDefine and enforce technical standards for quality, maintainability, scalability, availability, and securityParticipate in business planning, product roadmaps, and business strategy discussions. Collaborate with management and stakeholders to define priorities for features and releasesOversee development and testing of new features and ensure the optimization of existing ones to drive maximum performanceQualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role9+ years of IT technology Expert knowledge in at least one network technologyWired LANWiFiVoice over IPNetwork SecurityLoad BalancingWide Area NetworkKnowledge of current network technologies and trendsAbility to communicate technical concepts in a non-technical mannerAbility to work effectively under pressure and in rapidly changing environments or uncertain conditionsDemonstrates openness and willingness to adapt to different and new ways of doing things Takes responsibility for the results and actively participates in the future direction of the organizationAbility to work cooperatively with others on a team, and to establish and maintain effective business relationshipsCapable of solving complex problems by using a logical, systematic, and sequential approachFlexibility and willingness to work extended hours, when required Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.Mandatory Covid-19 Vaccination Required as of October 31st 2021 Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. This is a position within the Network Services team interacting with the Air Canada business, other IT teams, primary vendors and service providers to fulfill our mandate to the global Air Canada Network. This position requires to collaborate with a broad range of groups, both within the company and with external IT and business partners. The individual will contribute to the delivery and management of the network services and provide valuable input to be used in the annual technology planning and budget processes.  This position will be reporting to the Manager, Network Solutions.Ensure network solutions and services are in alignment with Air Canada’s business goals and objectivesDevelop and plan strategy, policy and service delivery framework for the Air Canada Network and servicesEstablish standards for network infrastructure, ensuring their performance across all system design, development and maintenance activitiesSupport the problem, defect, and incident management processes for seamless operations of Infrastructure and Cloud platformsSupport the production release management process by managing and participating in deployments and any necessary production regression testsSupport in delivering evidence of Network Security compliance to audit requestsDevelop and measure performance and functional metrics for all network technologies and services Manage vendor’s responsibility for delivery of the services in the respective network Infrastructure areaResponsible for providing technical direction necessary to design, develop, implement, debug, document and support Air Canada’s technology systems Define development and testing best practices to be followed in developing and maintenance of Air Canada’s technology systems Analyze solution requirements to develop and test the functional and/or technical design of a solution and serve as a liaison and subject matter expert on technology mattersParticipate in all Scrum time boxed activities and ceremoniesUndertake technical feasibility assessments of proposed solutions based on current technology constraintsMaintain expert working knowledge of current state network technologies, services,, and research emerging technology trends Manage all cycles of development and testing, including, planning, architecture, implementation, QA, and operations; work to continuously improve software development processesDefine and enforce technical standards for quality, maintainability, scalability, availability, and securityParticipate in business planning, product roadmaps, and business strategy discussions. Collaborate with management and stakeholders to define priorities for features and releasesOversee development and testing of new features and ensure the optimization of existing ones to drive maximum performanceQualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role9+ years of IT technology Expert knowledge in at least one network technologyWired LANWiFiVoice over IPNetwork SecurityLoad BalancingWide Area NetworkKnowledge of current network technologies and trendsAbility to communicate technical concepts in a non-technical mannerAbility to work effectively under pressure and in rapidly changing environments or uncertain conditionsDemonstrates openness and willingness to adapt to different and new ways of doing things Takes responsibility for the results and actively participates in the future direction of the organizationAbility to work cooperatively with others on a team, and to establish and maintain effective business relationshipsCapable of solving complex problems by using a logical, systematic, and sequential approachFlexibility and willingness to work extended hours, when required Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.Mandatory Covid-19 Vaccination Required as of October 31st 2021 Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Develop, deliver and maintain applications as per desired technology architecture and business requirements while ensuring highest quality of end-products through introduction of new tools, technology and practices for evolution of processes & optimization of applications.  This position will be reporting to the Manager, Application Development and Maintenance. Responsibilities Work closely with key stakeholders to ensure all business requirements are developed and clearly communicated Develop APEX code that is reusable, easily testable and highly efficient Analyze and resolve technical and applications issuesLeverage point-and-click Salesforce configuration as much as possible (workflow, process builder, approval process, etc)Design scalable applications on the Force.com platform by leveraging industry standard best practices and the strengths of the Force.com platformCreate, update, and maintain Einstein Analytics dashboards and data modelsIntegrate with other applications through RESTful web servicesAdhere to the quality objectives and engineering best practices, perform complete unit and integration testing, code reviews, secure coding standard, and deliver complete documentationPlay an active role in projects-related activities such as sprint planning, daily scrum meeting, sprint reviewwork with  a team of offshore developers including prioritizing application enhancements, providing design oversight and performing code reviews on a day-to-day basisDesign, build and prioritize test strategies, plans and scriptsDevelop pre-test checklist to ensure environment is ready for test execution.Deploying Production ChangesDocument anomalies and assist developers in corrective actions.Track and retest anomalies based on feedback or new releases.Providing Training to the business on how to use various functionality within the applicationActively contribute to the continuous enhancement of the team by bringing new ideas and solutions on how to ameliorate the applications, the processes, the delivery, the communication, etcQualifications EducationA relevant University degree/technical certification, and/or relevant experience commensurate to the roleWork Experience3-5 years of IT technology or operations experience in a large company Hands-on APEX development experienceExperience on Visualforce, Lightning components, Salesforce reports and dashboardsKnowledge of ETL tools and processes is an assetExperience with Atlassian software development and collaboration tools (Jira, BitBucket, Confluence, etc.) is an assetCertificationSalesforce Certification is strongly desiredBehavioral CompetenciesExceptional analytical, organizational and communication skillsSelf-motivated and independent workerPossess investigative nature and be self-motivatedResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsFlexibility and willingness to work extended hours, when required Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Develop, deliver and maintain applications as per desired technology architecture and business requirements while ensuring highest quality of end-products through introduction of new tools, technology and practices for evolution of processes & optimization of applications.  This position will be reporting to the Manager, Application Development and Maintenance. Responsibilities Work closely with key stakeholders to ensure all business requirements are developed and clearly communicated Develop APEX code that is reusable, easily testable and highly efficient Analyze and resolve technical and applications issuesLeverage point-and-click Salesforce configuration as much as possible (workflow, process builder, approval process, etc)Design scalable applications on the Force.com platform by leveraging industry standard best practices and the strengths of the Force.com platformCreate, update, and maintain Einstein Analytics dashboards and data modelsIntegrate with other applications through RESTful web servicesAdhere to the quality objectives and engineering best practices, perform complete unit and integration testing, code reviews, secure coding standard, and deliver complete documentationPlay an active role in projects-related activities such as sprint planning, daily scrum meeting, sprint reviewwork with  a team of offshore developers including prioritizing application enhancements, providing design oversight and performing code reviews on a day-to-day basisDesign, build and prioritize test strategies, plans and scriptsDevelop pre-test checklist to ensure environment is ready for test execution.Deploying Production ChangesDocument anomalies and assist developers in corrective actions.Track and retest anomalies based on feedback or new releases.Providing Training to the business on how to use various functionality within the applicationActively contribute to the continuous enhancement of the team by bringing new ideas and solutions on how to ameliorate the applications, the processes, the delivery, the communication, etcQualifications EducationA relevant University degree/technical certification, and/or relevant experience commensurate to the roleWork Experience3-5 years of IT technology or operations experience in a large company Hands-on APEX development experienceExperience on Visualforce, Lightning components, Salesforce reports and dashboardsKnowledge of ETL tools and processes is an assetExperience with Atlassian software development and collaboration tools (Jira, BitBucket, Confluence, etc.) is an assetCertificationSalesforce Certification is strongly desiredBehavioral CompetenciesExceptional analytical, organizational and communication skillsSelf-motivated and independent workerPossess investigative nature and be self-motivatedResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsFlexibility and willingness to work extended hours, when required Conditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Business Partnership Team interfaces with Air Canada business groups to identify and prioritize business requirements for IT. It aligns and translates business needs to technology requirements. The successful incumbent will play a key role in shaping the future of technology in the Commercial business groups and help set the path forward for the end users. This position will be reporting to the Senior IT Business Partner Manager – Commercial.Act as the key liaison across all functional areas, including business units, IT, and external vendorsCreate successful relationships with business and being trusted advisors on issues and aspects related to ITAchieve customer satisfaction with IT services related to the assigned business application portfolioAnalyze projects proposed by business units, and develop and implement a sound rationale for portfolio managementPossess a broad knowledge of technical and business resources with the organization and use them to effectively coordinate team members and external resourcesPerform business analysis, and develop business plans and recommendations as requiredWorks with appropriate stakeholders to proactively identify and evaluate risks associated with business decisions.Participate in short-and long-term strategic planning sessions with the IT organization, business units and external vendors to improve business processes and proceduresCollaborate with Digital & Technology and Delivery & Operations teams to ensure development of solutions that are compatible with company standardsWork collaboratively with service managers to develop clear and concise communications with respects to incidents, problems, and change management as neededSupport the business initiatives, while making sure any IT specific risk introduced is properly managedIdentify IT risks, communicate and develop “best practice” solutions, and implement mitigating controls consistent with company strategyPerform project reviews to ensure that they align to Air Canada’s business/ information security requirementsEnsure that the company’s internal technological processes and services comply with community expectations, laws, and regulations for privacy, security, and social responsibilityProvide technology specific financial inputs related to a key functional areaProvide business and technical inputs to Business Governance and Operational Management Committees, as appropriateResponsible for handling high amount of technology complexity and drive autonomous decision making, as it relates to adoption of technology best practicesQualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role9- 12 years of IT technology, operations and people leadership experience in a large company Ability to work effectively under pressure and in rapidly changing environments or uncertain conditionsAbility to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to others.Demonstrates openness and willingness to adapt to different and new ways of doing things Takes responsibility for the results and actively participates in the future direction of the organizationDemonstrates concern for satisfying one’s external and/or internal customers.Exceptional analytical, organizational and communication skillsSelf-motivated and independent workerResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsFlexibility and willingness to work extended hours, when requiredConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Business Partnership Team interfaces with Air Canada business groups to identify and prioritize business requirements for IT. It aligns and translates business needs to technology requirements. The successful incumbent will play a key role in shaping the future of technology in the Commercial business groups and help set the path forward for the end users. This position will be reporting to the Senior IT Business Partner Manager – Commercial.Act as the key liaison across all functional areas, including business units, IT, and external vendorsCreate successful relationships with business and being trusted advisors on issues and aspects related to ITAchieve customer satisfaction with IT services related to the assigned business application portfolioAnalyze projects proposed by business units, and develop and implement a sound rationale for portfolio managementPossess a broad knowledge of technical and business resources with the organization and use them to effectively coordinate team members and external resourcesPerform business analysis, and develop business plans and recommendations as requiredWorks with appropriate stakeholders to proactively identify and evaluate risks associated with business decisions.Participate in short-and long-term strategic planning sessions with the IT organization, business units and external vendors to improve business processes and proceduresCollaborate with Digital & Technology and Delivery & Operations teams to ensure development of solutions that are compatible with company standardsWork collaboratively with service managers to develop clear and concise communications with respects to incidents, problems, and change management as neededSupport the business initiatives, while making sure any IT specific risk introduced is properly managedIdentify IT risks, communicate and develop “best practice” solutions, and implement mitigating controls consistent with company strategyPerform project reviews to ensure that they align to Air Canada’s business/ information security requirementsEnsure that the company’s internal technological processes and services comply with community expectations, laws, and regulations for privacy, security, and social responsibilityProvide technology specific financial inputs related to a key functional areaProvide business and technical inputs to Business Governance and Operational Management Committees, as appropriateResponsible for handling high amount of technology complexity and drive autonomous decision making, as it relates to adoption of technology best practicesQualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role9- 12 years of IT technology, operations and people leadership experience in a large company Ability to work effectively under pressure and in rapidly changing environments or uncertain conditionsAbility to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to others.Demonstrates openness and willingness to adapt to different and new ways of doing things Takes responsibility for the results and actively participates in the future direction of the organizationDemonstrates concern for satisfying one’s external and/or internal customers.Exceptional analytical, organizational and communication skillsSelf-motivated and independent workerResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsFlexibility and willingness to work extended hours, when requiredConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates.  Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
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