Do you have the knowledge and experience with the following Fixing Long-Term Act 2021, Digital Service Standard, Ontario Design System, Service Design Playbook? Do you have demonstrated strong interpersonal, verbal, and written communication, and presentation skills? If so, this would be a great opportunity for you!
...
Our client is looking for a Senior Business Analyst for a 7 month contract in North York.
This is a hybrid role.
Advantages
• Hybrid: 3 days onsite / 2 days remote
• Earn a competitive rate within the industry
Responsibilities
• Technical
Lead and conduct business analysis at varying levels of detail with relevant stakeholders, appropriate to the project and phases of project, aligning with OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, Agile Systems/OPS Standard Systems Development Methodologies and Service Design Playbook/Digital Service Design Lifecycle.
Conduct comprehensive user research with relevant end-user groups, as per Service Design Playbook (e.g., interviews, card sorting, empathy mapping).
Provide a comprehensive range of I&IT business analysis lead services for diverse business and technology needs, including development and maintenance of business relationships and providing ongoing I&IT advice for improvements to/options for business development
Prepare detailed documentation to support Discovery and Alpha phases, including journey maps, personas, user stories, etc.
Prepare and advise on business analysis policies, processes, best practices, and standards to promote a comprehensive and consistent business analysis practice within the organization
Conduct ongoing business analysis activities and analysis within all phases of the digital service design life cycle, including initial technical requirements, detailed plan of business analysis activity, business modeling, analysis of business transformation, new business development and acquired solutions, continual refinement of business requirements and identification of significant changes in requirement documentation, and maintenance of approved business requirement
Analyse defects and work with relevant parties in resolving of these defects
Support any data migration and related activities as needed from legacy system to new provincial system
Apply re-engineering/lean concepts to promote business improvements through alternative, cost effective service delivery approaches.
• Relationship Management and Communication
Collaborate with subject matter experts and stakeholder working groups, conduct business analysis to assess client’s current business problems, defects, improvements, and minor enhancements
Document the business requirements/user needs in such a way that technology solutions can be determined, as well as support project assessment/checkpoints such as the Digital Assessment.
Liaise with the development and Quality Assurance teams, inclusive of third-party vendor and teams
Present complex information equally well to technical and non-technical audience and act as a knowledgeable liaison between technical teams and business stakeholders during the implementation phase
Promote the appropriate application of I&IT to business problems, and undertake comprehensive business needs assessments and analysis of complex business requirements for IT business solutions
Support the development of change management/training materials
Deliver expert-level troubleshooting capabilities to resolve complex issues affecting critical business and infrastructure systems and applications
Manage and escalate issues in a timely, appropriate, and effective manner, and provide clear analysis of options regarding how to proceed with problem resolution.
• Business Knowledge
Conduct user research and other Discovery phase activities, in alignment with the Digital Service Design Lifecyle / Service Design Playbook.
Conduct business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects.
Qualifications
MUST HAVES:
• Knowledge and experience with the following Fixing Long-Term Act 2021, Digital Service Standard, Ontario Design System, Service Design Playbook.
• Conducting comprehensive user research with relevant end-user groups, as per Service Design Playbook (e.g., interviews, card sorting, empathy mapping).
• Demonstrated strong interpersonal, verbal, and written communication, and presentation skills
• Applying re-engineering/lean concepts to promote business improvements through alternative, cost effective service delivery approaches
• Strong interpersonal, facilitation and negotiation skills with ability to build rapport with stakeholders and drive negotiations to a successful outcome
Summary
If you are interested in the Senior Business Analyst role in North York, please apply online at www.randstad.ca. Qualified candidates will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
Do you have the knowledge and experience with the following Fixing Long-Term Act 2021, Digital Service Standard, Ontario Design System, Service Design Playbook? Do you have demonstrated strong interpersonal, verbal, and written communication, and presentation skills? If so, this would be a great opportunity for you!
Our client is looking for a Senior Business Analyst for a 7 month contract in North York.
This is a hybrid role.
Advantages
• Hybrid: 3 days onsite / 2 days remote
• Earn a competitive rate within the industry
Responsibilities
• Technical
Lead and conduct business analysis at varying levels of detail with relevant stakeholders, appropriate to the project and phases of project, aligning with OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, Agile Systems/OPS Standard Systems Development Methodologies and Service Design Playbook/Digital Service Design Lifecycle.
Conduct comprehensive user research with relevant end-user groups, as per Service Design Playbook (e.g., interviews, card sorting, empathy mapping).
...
Provide a comprehensive range of I&IT business analysis lead services for diverse business and technology needs, including development and maintenance of business relationships and providing ongoing I&IT advice for improvements to/options for business development
Prepare detailed documentation to support Discovery and Alpha phases, including journey maps, personas, user stories, etc.
Prepare and advise on business analysis policies, processes, best practices, and standards to promote a comprehensive and consistent business analysis practice within the organization
Conduct ongoing business analysis activities and analysis within all phases of the digital service design life cycle, including initial technical requirements, detailed plan of business analysis activity, business modeling, analysis of business transformation, new business development and acquired solutions, continual refinement of business requirements and identification of significant changes in requirement documentation, and maintenance of approved business requirement
Analyse defects and work with relevant parties in resolving of these defects
Support any data migration and related activities as needed from legacy system to new provincial system
Apply re-engineering/lean concepts to promote business improvements through alternative, cost effective service delivery approaches.
• Relationship Management and Communication
Collaborate with subject matter experts and stakeholder working groups, conduct business analysis to assess client’s current business problems, defects, improvements, and minor enhancements
Document the business requirements/user needs in such a way that technology solutions can be determined, as well as support project assessment/checkpoints such as the Digital Assessment.
Liaise with the development and Quality Assurance teams, inclusive of third-party vendor and teams
Present complex information equally well to technical and non-technical audience and act as a knowledgeable liaison between technical teams and business stakeholders during the implementation phase
Promote the appropriate application of I&IT to business problems, and undertake comprehensive business needs assessments and analysis of complex business requirements for IT business solutions
Support the development of change management/training materials
Deliver expert-level troubleshooting capabilities to resolve complex issues affecting critical business and infrastructure systems and applications
Manage and escalate issues in a timely, appropriate, and effective manner, and provide clear analysis of options regarding how to proceed with problem resolution.
• Business Knowledge
Conduct user research and other Discovery phase activities, in alignment with the Digital Service Design Lifecyle / Service Design Playbook.
Conduct business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects.
Qualifications
MUST HAVES:
• Knowledge and experience with the following Fixing Long-Term Act 2021, Digital Service Standard, Ontario Design System, Service Design Playbook.
• Conducting comprehensive user research with relevant end-user groups, as per Service Design Playbook (e.g., interviews, card sorting, empathy mapping).
• Demonstrated strong interpersonal, verbal, and written communication, and presentation skills
• Applying re-engineering/lean concepts to promote business improvements through alternative, cost effective service delivery approaches
• Strong interpersonal, facilitation and negotiation skills with ability to build rapport with stakeholders and drive negotiations to a successful outcome
Summary
If you are interested in the Senior Business Analyst role in North York, please apply online at www.randstad.ca. Qualified candidates will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
show more
