We are seeking a highly skilled Senior Solutions Designer - CRM with deep expertise in Salesforce Field Services to architect, configure, and customize enterprise-level digital solutions. In this role, you will map business needs to platform capabilities, perform comprehensive fit-gap analyses, and design secure integrations between Salesforce and external applications. You will operate as a key technical leader throughout the SDLC, transforming user stories into robust, maintainable architecture and structured technical documentation.
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Location: Toronto, ON (Onsite, 7.25 hours per day between 8:00 AM and 5:00 PM)
Duration: 12-month contract.
Advantages
Niche Enterprise Scope: Lead the technical deployment of highly sought-after Salesforce Field Services modules on a large scale.
End-to-End Architectural Freedom: Evaluate and recommend which native components, external frameworks, and API tools to introduce to the software ecosystem.
Reliable Schedule: Benefit from a stable, standard daytime work schedule within a structured corporate engineering team.
Modern Toolset: Work daily with modern declarative tools and programmatic frameworks like LWC, Salesforce DX, and integrated cloud pipelines.
Responsibilities
Solution Architecture & Design: Provide high-level architectural deliverables, technical requirements, and detailed solution designs to configure and customize Salesforce Lightning Cloud platforms.
Salesforce Field Services Customization: Configure and customize Salesforce Field Services based on prioritized user stories and low-level designs to address specific operational and field mobility needs.
Technical Documentation: Autonomously create, maintain, and own comprehensive technical designs, process maps, and enterprise architectural artifacts.
System Integration: Design and build secure integrations between Salesforce and external applications using web services (REST/SOAP APIs), authentication frameworks, and Single Sign-On (SSO).
Agile Code Development: Adhere to defined coding standards to develop well-structured, maintainable custom logic (Apex, Lightning Web Components - LWC, Visualforce) when configuration boundaries are met.
Security Modeling: Enforce a robust Salesforce security model by managing sharing rules, roles, profiles, and organization-wide sharing settings.
DevOps & Release Management: Manage user stories and defect tracking in DevOps; oversee codebase migrations across environments using CI/CD technologies like Salesforce DX, Jenkins, ANT, or GitLab.
Risk & Progress Reporting: Actively track and report on project deliverables, proactively raising architectural risks or migration bottlenecks with team leads and executives.
Qualifications
Core Salesforce Seniority: 5+ years of dedicated Salesforce development experience, with a proven track record of developing and delivering enterprise solutions using Salesforce Field Services.
Documentation Mastery: Extensive experience authoring complex, formal Architecture and Technical documentation under structured governance frameworks.
Technical Proficiency: Deep hands-on knowledge of Lightning Web Components (LWC), Apex, Visualforce, Salesforce APIs, data loaders, SOQL, and SOSL.
CI/CD & Deployment: Proficient with deployment automation utilities such as Salesforce DX, Jenkins, ANT, or GitLab.
Methodology Expertise: Strong experience delivering production-ready features in fast-paced Agile/Scrum delivery modes.
Preferred Certifications: Possession of relevant Salesforce credentials is highly desirable (e.g., Field Service Consultant, Platform Developer I/II, Service Cloud Consultant, Platform App Builder, or Platform Administrator).
Sector Experience: Prior experience working within the Public Sector (OPS) is preferred.
Summary
If you're interested in the Senior Solutions Designer - CRM role based in Toronto, we encourage you to apply online at www.randstad.ca. Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
This posting is for existing and upcoming vacancies.
show more
We are seeking a highly skilled Senior Solutions Designer - CRM with deep expertise in Salesforce Field Services to architect, configure, and customize enterprise-level digital solutions. In this role, you will map business needs to platform capabilities, perform comprehensive fit-gap analyses, and design secure integrations between Salesforce and external applications. You will operate as a key technical leader throughout the SDLC, transforming user stories into robust, maintainable architecture and structured technical documentation.
Location: Toronto, ON (Onsite, 7.25 hours per day between 8:00 AM and 5:00 PM)
Duration: 12-month contract.
Advantages
Niche Enterprise Scope: Lead the technical deployment of highly sought-after Salesforce Field Services modules on a large scale.
End-to-End Architectural Freedom: Evaluate and recommend which native components, external frameworks, and API tools to introduce to the software ecosystem.
Reliable Schedule: Benefit from a stable, standard daytime work schedule within a structured corporate engineering team.
Modern Toolset: Work daily with modern declarative tools and programmatic frameworks like LWC, Salesforce DX, and integrated cloud pipelines.
...
Responsibilities
Solution Architecture & Design: Provide high-level architectural deliverables, technical requirements, and detailed solution designs to configure and customize Salesforce Lightning Cloud platforms.
Salesforce Field Services Customization: Configure and customize Salesforce Field Services based on prioritized user stories and low-level designs to address specific operational and field mobility needs.
Technical Documentation: Autonomously create, maintain, and own comprehensive technical designs, process maps, and enterprise architectural artifacts.
System Integration: Design and build secure integrations between Salesforce and external applications using web services (REST/SOAP APIs), authentication frameworks, and Single Sign-On (SSO).
Agile Code Development: Adhere to defined coding standards to develop well-structured, maintainable custom logic (Apex, Lightning Web Components - LWC, Visualforce) when configuration boundaries are met.
Security Modeling: Enforce a robust Salesforce security model by managing sharing rules, roles, profiles, and organization-wide sharing settings.
DevOps & Release Management: Manage user stories and defect tracking in DevOps; oversee codebase migrations across environments using CI/CD technologies like Salesforce DX, Jenkins, ANT, or GitLab.
Risk & Progress Reporting: Actively track and report on project deliverables, proactively raising architectural risks or migration bottlenecks with team leads and executives.
Qualifications
Core Salesforce Seniority: 5+ years of dedicated Salesforce development experience, with a proven track record of developing and delivering enterprise solutions using Salesforce Field Services.
Documentation Mastery: Extensive experience authoring complex, formal Architecture and Technical documentation under structured governance frameworks.
Technical Proficiency: Deep hands-on knowledge of Lightning Web Components (LWC), Apex, Visualforce, Salesforce APIs, data loaders, SOQL, and SOSL.
CI/CD & Deployment: Proficient with deployment automation utilities such as Salesforce DX, Jenkins, ANT, or GitLab.
Methodology Expertise: Strong experience delivering production-ready features in fast-paced Agile/Scrum delivery modes.
Preferred Certifications: Possession of relevant Salesforce credentials is highly desirable (e.g., Field Service Consultant, Platform Developer I/II, Service Cloud Consultant, Platform App Builder, or Platform Administrator).
Sector Experience: Prior experience working within the Public Sector (OPS) is preferred.
Summary
If you're interested in the Senior Solutions Designer - CRM role based in Toronto, we encourage you to apply online at www.randstad.ca. Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
This posting is for existing and upcoming vacancies.
show more
