We are seeking a highly accomplished Senior Solutions Designer for an enterprise-level contract opportunity based in Toronto. In this role, you will take on a premier solution architecture, technical design, and user experience capacity, specializing in designing, implementing, and optimizing large-scale enterprise solutions using Oracle Siebel CRM and Adobe Experience Manager (AEM) platforms.
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As a senior solutions designer, you will bridge the gap between complex business requirements, functional design artifacts, technical implementation teams, and end-user needs. Operating fully onsite in Toronto, you will lead end-to-end solution design initiatives—developing business design documents, mapping high-level application flows, creating interactive wireframes and screen mockups, and building accessibility-compliant architectures. This position is tailored for a technical design authority who can align enterprise CRM capabilities with digital web experiences while ensuring strict adherence to quality assurance, performance, and security standards.
Location: Toronto, ON
Assignment Type: Onsite (5 days per week)
Contract Duration: 7-month contract
Advantages
Dual Enterprise Platform Mastery: Lead end-to-end architecture combining Oracle Siebel CRM and Adobe AEM.
UX & Prototyping Focus: Drive user-centered design, user journey mapping, and wireframing with Figma or Adobe XD.
Full-Lifecycle Design Ownership: Translate business needs into detailed process flows, CRUD matrices, and functional specs.
Accessibility Integration: Embed digital accessibility and user experience best practices (WCAG/AODA) into enterprise designs.
Responsibilities
Undertake the design of hosting technology solutions based on service specifications, standards, policies, best practices, and cost models.
Develop comprehensive business design documents, functional and non-functional requirements, use cases, and business rules definitions.
Design high-level application flows, detailed process maps, and screen mockups mapping process steps directly to software views.
Architect and implement enterprise-level solutions leveraging Oracle Siebel CRM and Adobe AEM technologies.
Translate screen designs and complex workflows into wireframes, interactive prototypes, and view-visibility CRUD matrices.
Conduct user research, usability testing, persona development, and user journey mapping to address user pain points.
Ensure all technical solutions and UI designs comply with digital accessibility standards (WCAG and AODA).
Formulate testing strategies, test scenarios, QA plans, and UAT execution documentation.
Create and update business architecture artifacts utilizing structured methodologies such as Rational Unified Process (RUP).
Lead technical assessments to evaluate existing system performance, capacity, and feasibility for renovation or expansion.
Collaborate with cross-functional technical teams, business stakeholders, and quality assurance specialists to ensure seamless delivery.
Identify technical risks, propose proactive mitigation solutions, and present conceptual design approaches to leadership.
Qualifications
Core Technical & Solution Design Requirements
Oracle Siebel CRM Experience: Minimum 7+ years of progressive hands-on experience designing and implementing enterprise solutions with Oracle Siebel CRM.
Adobe AEM Experience: Minimum 7+ years of dedicated experience designing and implementing digital solutions with Adobe AEM technologies.
Functional & Technical Artifacts: Proven experience authoring business design documents, functional design documents, process flows, CRUD matrices, and technical specifications.
UX Research & Prototyping: Practical experience conducting user research, building user personas/journey maps, and creating wireframes or high-fidelity mockups using prototyping tools (e.g., Figma, Adobe XD).
Accessibility Standards: Demonstrated experience embedding accessibility and user experience guidelines (WCAG/AODA) into software solution designs.
Methodologies & Quality Assurance: Hands-on experience with change management methodologies, Rational Unified Process (RUP), creating test strategies, and defining UAT plans.
Preferred Experience & Assets
Public Sector Grant Models: Knowledge or experience with Public Sector Transfer Payment (Grant) Models is considered a strong asset.
QA Governance: Experience ensuring corporate QA standards are established, followed, and maintained throughout the delivery lifecycle.
Soft Skills & Delivery Attributes
Communication & Facilitation: Exceptional verbal and written communication skills to present new concepts clearly and bridge business needs to technical teams.
Analytical Problem Solving: Proven systematic problem-solving capabilities and analytical skills to assess complex technology requirements under tight timelines.
Teamwork & Adaptability: Strong interpersonal skills to collaborate effectively within large, multi-disciplinary teams and adapt quickly to shifting project priorities.
Summary
If you're interested in the "Senior Solutions Designer" role based in Toronto, we encourage you to apply online at www.randstad.ca.
Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
This posting is for existing and upcoming vacancies.
show more
We are seeking a highly accomplished Senior Solutions Designer for an enterprise-level contract opportunity based in Toronto. In this role, you will take on a premier solution architecture, technical design, and user experience capacity, specializing in designing, implementing, and optimizing large-scale enterprise solutions using Oracle Siebel CRM and Adobe Experience Manager (AEM) platforms.
As a senior solutions designer, you will bridge the gap between complex business requirements, functional design artifacts, technical implementation teams, and end-user needs. Operating fully onsite in Toronto, you will lead end-to-end solution design initiatives—developing business design documents, mapping high-level application flows, creating interactive wireframes and screen mockups, and building accessibility-compliant architectures. This position is tailored for a technical design authority who can align enterprise CRM capabilities with digital web experiences while ensuring strict adherence to quality assurance, performance, and security standards.
Location: Toronto, ON
Assignment Type: Onsite (5 days per week)
Contract Duration: 7-month contract
...
Advantages
Dual Enterprise Platform Mastery: Lead end-to-end architecture combining Oracle Siebel CRM and Adobe AEM.
UX & Prototyping Focus: Drive user-centered design, user journey mapping, and wireframing with Figma or Adobe XD.
Full-Lifecycle Design Ownership: Translate business needs into detailed process flows, CRUD matrices, and functional specs.
Accessibility Integration: Embed digital accessibility and user experience best practices (WCAG/AODA) into enterprise designs.
Responsibilities
Undertake the design of hosting technology solutions based on service specifications, standards, policies, best practices, and cost models.
Develop comprehensive business design documents, functional and non-functional requirements, use cases, and business rules definitions.
Design high-level application flows, detailed process maps, and screen mockups mapping process steps directly to software views.
Architect and implement enterprise-level solutions leveraging Oracle Siebel CRM and Adobe AEM technologies.
Translate screen designs and complex workflows into wireframes, interactive prototypes, and view-visibility CRUD matrices.
Conduct user research, usability testing, persona development, and user journey mapping to address user pain points.
Ensure all technical solutions and UI designs comply with digital accessibility standards (WCAG and AODA).
Formulate testing strategies, test scenarios, QA plans, and UAT execution documentation.
Create and update business architecture artifacts utilizing structured methodologies such as Rational Unified Process (RUP).
Lead technical assessments to evaluate existing system performance, capacity, and feasibility for renovation or expansion.
Collaborate with cross-functional technical teams, business stakeholders, and quality assurance specialists to ensure seamless delivery.
Identify technical risks, propose proactive mitigation solutions, and present conceptual design approaches to leadership.
Qualifications
Core Technical & Solution Design Requirements
Oracle Siebel CRM Experience: Minimum 7+ years of progressive hands-on experience designing and implementing enterprise solutions with Oracle Siebel CRM.
Adobe AEM Experience: Minimum 7+ years of dedicated experience designing and implementing digital solutions with Adobe AEM technologies.
Functional & Technical Artifacts: Proven experience authoring business design documents, functional design documents, process flows, CRUD matrices, and technical specifications.
UX Research & Prototyping: Practical experience conducting user research, building user personas/journey maps, and creating wireframes or high-fidelity mockups using prototyping tools (e.g., Figma, Adobe XD).
Accessibility Standards: Demonstrated experience embedding accessibility and user experience guidelines (WCAG/AODA) into software solution designs.
Methodologies & Quality Assurance: Hands-on experience with change management methodologies, Rational Unified Process (RUP), creating test strategies, and defining UAT plans.
Preferred Experience & Assets
Public Sector Grant Models: Knowledge or experience with Public Sector Transfer Payment (Grant) Models is considered a strong asset.
QA Governance: Experience ensuring corporate QA standards are established, followed, and maintained throughout the delivery lifecycle.
Soft Skills & Delivery Attributes
Communication & Facilitation: Exceptional verbal and written communication skills to present new concepts clearly and bridge business needs to technical teams.
Analytical Problem Solving: Proven systematic problem-solving capabilities and analytical skills to assess complex technology requirements under tight timelines.
Teamwork & Adaptability: Strong interpersonal skills to collaborate effectively within large, multi-disciplinary teams and adapt quickly to shifting project priorities.
Summary
If you're interested in the "Senior Solutions Designer" role based in Toronto, we encourage you to apply online at www.randstad.ca.
Only qualified candidates will be contacted for the next steps. We look forward to hearing from you!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
This posting is for existing and upcoming vacancies.
show more
