customer service administrator, Ville St-Laurent

randstad canada
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ville st-laurent, québec
sales and marketing
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randstad canada
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job description

Customer Service Administrator | Ville Saint-Laurent

Department: Randstad Canada's Head office
Permanent position
Hours: 8:30am to 5:00pm, Monday to Friday
• 3 days per week/ working in our Ville Saint-Laurent office
• 1 day per week/ work from home (once finished training and objectives are met)
• 1 day per week/ work from a Randstad office closest to your home (once finished training and objectives are met)

-Are you a savvy customer service representative looking for a new & exciting challenge?
-Do you dream of working in a modern open concept office with panoramic views?
If this is you, we need to chat now!

Why choose us:
• We are one of the 50 Best working places in Canada since 2006
• Beautiful modern, open-concept office with panoramic views (located in a huge commercial center in Ville Saint-Laurent)
• Opportunity to work within the financial services sector
• 18 vacation days for your first year & 23 vacation days after 2 years with the company (all paid).
• We offer a complete health and dental insurance packages
• Office easily accessible by public transport
• Work/life balance is a priority for us
• You will enjoy a tone of amazing discounts through our employee Perkopolis site

A day in the life of a Customer Service Administrator:
•Ensure all calls and emails from contractors, clients and internal staff are responded to and resolved on a timely basis and in a professional manner;
• Finding solutions to customer inquiries for our 60 branches all over Canada
• Process various payroll related documents (i.e. timesheets, expenses, employment confirmations ect)
•Prepare various types of recurring and ad hoc reports (i.e Wage Report, SIN 9, ect.)
•Participate in projects for client implementations, process improvements and system upgrades

Do you have what it takes:
• Minimum 2 years of successful customer service experience
• Bilingual in french AND English (written & spoken)
• Ability to initiate action and accomplish goals across a wide range of multiple demands.
• Strong knowledge of MS Office (Word, Excel, Outlook)
• Detail-oriented
• Teamwork
• Goal-oriented

Great people, great opportunities. That's Randstad’s promise to you. We make it a priority to maintain a fast-paced and dynamic workplace where talented professionals can grow and take on new challenges. If our mission and values fit yours, don't hesitate to apply to join our team!!!

Randstad Canada is committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve, and creating an environment where every employee has the opportunity to reach her/his potential. We welcome applications from: women, Aboriginal persons, persons with disabilities, ethnic minorities, visible minorities, and others who may contribute to diversification.

As part of our commitment to accessibility for all persons with disabilities, Randstad Canada will, upon the request of the applicant, provide accommodation during the recruitment process to ensure equal access to applicants with disabilities. Please contact your Randstad Recruiter/Consultant about your needs, and we will consult with you to ensure suitable accommodation is provided.

All qualified applicants are encouraged to apply; however, in accordance with Canadian immigration requirements, Canadians and permanent residents will be given priority.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
Randstad Canada