best administrative jobs in canada for 2023.

The role of administrative assistants has topped our list of best jobs in the admin sector for several years now. Traditionally, admin assistants have been tasked with providing secretarial support, such as copying, scheduling appointments, sending emails and typing letters. Today’s administrative assistants, however, are also expected to assist with routine bookkeeping and marketing tasks. Having some level of experience in these areas can improve your chances of landing a job in this role.

Customer service representatives play a vital role in the customer experience. They handle customer complaints, answer consumer questions and help resolve customer issues as quickly as possible. 

Considering the significant increase in online shopping since the pandemic, it’s no surprise that the customer service representative role is one of the top jobs for 2023. Before the pandemic, many customer service representatives either worked on-site or at a call center. Today, however, many of these professionals work remotely.

Office managers are responsible for overseeing the day-to-day functions of the office. They may manage the office staff, schedule and organize meetings, plan company events, handle company correspondences and perform other duties as needed. Strong leadership, time management, and communication skills are necessary for this job.

New to the list this year is the role of customer service clerk. This entry-level position is ideal for those with excellent communication skills who enjoy working with people. They handle a variety of duties, including answering phones, completing transactions and assisting customers with the purchasing process.

As one of the most in-demand roles in the office, administrative officers oversee the day-to-day management of the office. Their duties vary greatly from company to company but may include everything from arranging schedules and maintaining company files to analyzing financial reports and preparing presentations.

While today’s technology can collect vast amounts of data, it has not eliminated the need for data entry clerks. These admin workers help to collect, monitor and update customer information. To be successful in this position, you should have excellent keyboarding skills and experience working with CRM (Customer Relationship Management) systems.

These clerks accept customer payments, monitor client accounts and take steps to collect outstanding debts. To be successful in this position, you should have basic accounting knowledge, as well as experience working with financial software.

Legal assistants are specialized support staff working in the legal department or as part of the company’s legal team. Specific duties vary based on the industry. These professionals should have experience working in an office setting and a basic understanding of the legal sector.