Our client, a thriving and globally recognized manufacturing SME, is looking for a customer service agent for their distribution center in Candiac. Having experienced significant growth, the company is now the world leader in its field. This position is considered an entry point and is aimed at an ambitious candidate looking to grow within the organization and develop into more technical roles.
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Advantages
Compensation: Base salary of $45,000 to $55,000 per year, negotiable based on experience. A semi-annual bonus based on company performance is offered.
Insurance: Comprehensive group insurance (health, dental, vision) with a 50/50 employer contribution.
RRSP: RRSP program with an employer contribution of up to 2%.
Vacation: Three weeks of standard vacation, with the possibility of negotiating a fourth.
Leave: Five personal days, which are reimbursed at the end of the year if not used.
Work Environment: A friendly atmosphere with the option of working from home one to two days per week. The dress code is business casual from Monday to Thursday, and casual on Fridays. Free on-site parking is also available.
Responsibilities
Supporting the sales team.
Processing customer orders
Handling after-sales service and communicating with customers regarding issues such as order tracking, returns, and billing errors.
Communicating by email and phone with internal and external clients, including laborers, production managers, and salespeople.
Helping customers find solutions to their problems.
Qualifications
Having a curious personality and a desire to grow within the company.
Demonstrating an ability to communicate with a diverse clientele and to adapt your communication style.
Being comfortable with administrative tasks and computer tools.
Possessing a good level of French and English, both written and spoken, as the clients are both francophone and anglophone.
Holding a driver's license and having access to a car, as the company is not easily accessible by public transportation.
Summary
Contact me today if you are interested in this position: andre.perron@randstad.ca.
If you know someone who fits this profile, feel free to share this job posting with them or refer them directly to me. You may be eligible for a referral bonus!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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Our client, a thriving and globally recognized manufacturing SME, is looking for a customer service agent for their distribution center in Candiac. Having experienced significant growth, the company is now the world leader in its field. This position is considered an entry point and is aimed at an ambitious candidate looking to grow within the organization and develop into more technical roles.
Advantages
Compensation: Base salary of $45,000 to $55,000 per year, negotiable based on experience. A semi-annual bonus based on company performance is offered.
Insurance: Comprehensive group insurance (health, dental, vision) with a 50/50 employer contribution.
RRSP: RRSP program with an employer contribution of up to 2%.
Vacation: Three weeks of standard vacation, with the possibility of negotiating a fourth.
Leave: Five personal days, which are reimbursed at the end of the year if not used.
Work Environment: A friendly atmosphere with the option of working from home one to two days per week. The dress code is business casual from Monday to Thursday, and casual on Fridays. Free on-site parking is also available.
Responsibilities
Supporting the sales team.
...
Processing customer orders
Handling after-sales service and communicating with customers regarding issues such as order tracking, returns, and billing errors.
Communicating by email and phone with internal and external clients, including laborers, production managers, and salespeople.
Helping customers find solutions to their problems.
Qualifications
Having a curious personality and a desire to grow within the company.
Demonstrating an ability to communicate with a diverse clientele and to adapt your communication style.
Being comfortable with administrative tasks and computer tools.
Possessing a good level of French and English, both written and spoken, as the clients are both francophone and anglophone.
Holding a driver's license and having access to a car, as the company is not easily accessible by public transportation.
Summary
Contact me today if you are interested in this position: andre.perron@randstad.ca.
If you know someone who fits this profile, feel free to share this job posting with them or refer them directly to me. You may be eligible for a referral bonus!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
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