Director of Fulfillment Operations

As the Director of Fulfillment Operations, you will thrive in a dynamic and fast-paced Logistics environment, leveraging your strong leadership skills, operational expertise, and deep understanding of supply chain management. Your primary responsibility will be to oversee and manage fulfillment operations, ensuring seamless execution and exceptional service delivery throughout the organization.

Key qualifications for this role include a proven track record in driving operational efficiency, optimizing processes, and achieving business goals. Your ability to lead and inspire cross-functional teams will be instrumental in maintaining our high standards of quality and customer satisfaction.

Title -Director of Fulfillment Operations
Location – North York, ON
Type - Perm
In person- 100% on site
Salary- $90,000-$120,000

If you feel you can be a good fit please share your resume with me at chelsea.gibson@randstad.ca

Advantages
A supportive and enriching work environment offering substantial ownership and growth prospects. Close interaction with the founding and leadership teams on key initiatives.
Opportunities for growth
Comprehensive health insurance coverage for employees (dental/vision care).
Fully stocked kitchen.
Monthly Friday celebrations.
2 weeks of paid leave.

Responsibilities
Provide strategic direction and guidance to the fulfillment team, setting clear objectives and performance targets to drive operational excellence.
Collaborate closely with other departments, such as Warehouse Management and Final Mile Delivery, to streamline processes and ensure smooth handovers at each stage of the supply chain.
Continuously assess and improve fulfillment operations by implementing best practices, technology solutions, and process enhancements to maximize efficiency and minimize costs.
Foster a culture of accountability, teamwork, and innovation among the fulfillment staff, promoting professional development and empowering individuals to deliver their best work.
Develop and maintain strong relationships with key stakeholders, including customers, vendors, and internal teams, to proactively address any issues, identify opportunities for improvement, and ensure customer satisfaction.
Stay abreast of industry trends, emerging technologies, and market demands to drive innovation and maintain a competitive edge in the fulfillment space.


Qualifications
The ideal candidate needs core warehouse, fulfillment and team leadership experience in 3PL or other supply chain firms.
Proven experience in a senior leadership role within a fast-paced fulfillment or logistics environment.
Deep understanding of warehouse management and logistics with 3-5 years experience managing a team
Strong knowledge of supply chain management principles, processes, and best practices.
Demonstrated success in driving operational efficiency, cost reduction, and process optimization.
Excellent leadership skills with the ability to inspire and motivate teams.
Exceptional problem-solving and decision-making abilities.
Effective communication and interpersonal skills to collaborate with diverse stakeholders.
Proficiency in relevant technology platforms and software applications.
Bachelor’s degree in supply chain management, Logistics, or a related field (advanced degree preferred).

Summary
If you are interested in this position, Please share your resume with chelsea.gibson@randstad.ca

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.