Bilingual Operations Specialist (FR/EN)

• Responsible for a group/region of offices
• Assist in the processing of office supply orders, promotional items, equipment orders, and marketing material requests as needed by the field and talent
• Recurring contractually required drug, health and background screening for talent (post-hire)
• Assist with employment verification letters
• Occasionally assist in client audits and internal processes – audit recurring (annual, monthly, etc) background screens for compliance, auditing for talent completion of any mandated employee trainings, and other compliance as requested.
• Assist with talent travel requests as needed, when contractually required by the client.
• Handle the ordering of any equipment for talent in Canada as required by the client (laptops, credentials and logins, other computer equipment)
• May handle some AP processing
• Provide coverage and back up to other Operations Specialists on the team and cross train tasks throughout the team
• Provide general onsite office support (badging, parking pass set up, occasional event support, office organization, supply orders, and more as needed)
• Provide support for local and onsite Executive Leadership meetings and events as requested Other operations support as needed.

Education:

• Associates Degree or higher preferred

Experience

• 3 -5+ year’s related experience or the equivalent combination of education and experience required

Skills required: 

• Bilingual in English and French required
• Must be proficient with Google Suite (Gmail, Google Drive, Sheets, Docs) as well as MS Word, Intermediate Excel. Any level of knowledge with Gemini AI is a plus.
• Maintains professionalism on video meetings (Google Meet)
• Strong verbal & written communication skills and can communicate professionally with executives
• Strong attention to detail
• Demonstrate excellent interpersonal and organizational skills
• Has an interest in compliance and local employment mandates and regulations
• Ability to prioritize and multi-task in a fast paced, changing environment
• Has a strong writing ability - can keep up to date with writing process guides and other documentation
• Ability to set goals and meet deadlines
• Exhibits strong time management skills and knows when and how to escalate issues
• Ability to maintain continuous follow up on important tasks and keep communication transparent with team when needed
• Ability to develop and maintain relationships with key business partners by building personal credibility and trust
• Maintains courteous, professional and effective working relationships with employees at all levels of the organization
• Proficient in handling difficult situations and human relations issues with professionalism and respect
• Ability to maintain confidentiality of documents, organization, etc.
• Commitment and adherence to Firm Core Values
• Openly receives feedback
• Acts with a sense of urgency
• Exhibit professional and considerate demeanor and quality listening skills

Why Randstad Digital?

• This is a hybrid position with 50% in-office minimum. More days may be required based on business needs. 
• Wellness spending account and an ergonomic reimbursement program to equip your home office
• Randstad has been named one of Canada's Best Workplaces by Great Places to Work for more than 10 consecutive years, and one of the Best Workplaces for Women
• 3 weeks (15 days) of paid vacation during the first 12 months, plus additional care days and corporate holidays
• Work in a dynamic atmosphere, where every day is different and the challenges are varied
• The chance to progress within an authentic, supportive and growing organization
• A collaborative and participative leadership style