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        • Toronto, Ontario
        • Contract
        Are you looking to develop your professional experience in the insurance industry? Do you have a passion for customer service? If so, we have the role you are looking for!We are currently recruiting for Bilingual Customer Service Representatives for our client in the insurance industry.In this position, you will be responsible for answering questions about health & dental insurance, financial products, and more via phone and/or e-mail. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!In this role you will be responsible for• Providing high quality service to customers via telephone.• Handle high volumes of telephone inquiries within established productivity goals• Transferring calls as needed• Handling sensitive issues in order to ensure customer satisfaction• Following up with customers when neededAdvantagesWhy you want this role:- Work for a large insurance company- Work From Home- $17.50/hour- 4 month contract with possibility of extension- Hours: Mon-Friday, rotating shifts between 8am - 8pm- no weekends- Professional work environment- Start date: December 1st, 2020Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.Qualifications- Bilingual in French and English- Excellent communication skills- Strong customer service skills and experience in call centre is a must- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem solving skills- Ability to work from home (i.e. space and wired connection to internet)If you are interested in the Bilingual Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Justin,ErinPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGESWhy you want this role:- Work for a large insurance company- Work From Home- $17.50/hour- 4 month contract with possibility of extension- Hours: Mon-Friday, rotating shifts between 8am - 8pm- no weekends- Professional work environment- Start date: December 1st, 2020Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.RESPONSIBILITIESQUALIFICATIONS- Bilingual in French and English- Excellent communication skills- Strong customer service skills and experience in call centre is a must- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem solving skills- Ability to work from home (i.e. space and wired connection to internet)If you are interested in the Bilingual Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.
        Are you looking to develop your professional experience in the insurance industry? Do you have a passion for customer service? If so, we have the role you are looking for!We are currently recruiting for Bilingual Customer Service Representatives for our client in the insurance industry.In this position, you will be responsible for answering questions about health & dental insurance, financial products, and more via phone and/or e-mail. We are seeking candidates with strong communication skills and customer service skills.This is a great opportunity for customer service professionals to develop expertise in insurance under the support of experienced managers and trainers. Apply now if you're interested!In this role you will be responsible for• Providing high quality service to customers via telephone.• Handle high volumes of telephone inquiries within established productivity goals• Transferring calls as needed• Handling sensitive issues in order to ensure customer satisfaction• Following up with customers when neededAdvantagesWhy you want this role:- Work for a large insurance company- Work From Home- $17.50/hour- 4 month contract with possibility of extension- Hours: Mon-Friday, rotating shifts between 8am - 8pm- no weekends- Professional work environment- Start date: December 1st, 2020Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.Qualifications- Bilingual in French and English- Excellent communication skills- Strong customer service skills and experience in call centre is a must- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem solving skills- Ability to work from home (i.e. space and wired connection to internet)If you are interested in the Bilingual Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.Justin,ErinPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGESWhy you want this role:- Work for a large insurance company- Work From Home- $17.50/hour- 4 month contract with possibility of extension- Hours: Mon-Friday, rotating shifts between 8am - 8pm- no weekends- Professional work environment- Start date: December 1st, 2020Temporary Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide temporary workers with a wide range of options to suit their needs.RESPONSIBILITIESQUALIFICATIONS- Bilingual in French and English- Excellent communication skills- Strong customer service skills and experience in call centre is a must- Strong keyboarding skills- Able to work in a fast consistent work environment- Strong problem solving skills- Ability to work from home (i.e. space and wired connection to internet)If you are interested in the Bilingual Customer Service Representative role, please apply online on www.randstad.ca. We're always looking for individuals looking to develop their careers further.
        • Toronto, Ontario
        • Contract
        Do you have 10/10 communication skills, are a new grad and have call centre experience? Are you eager to gain experience within a top 5 bank? Do you have strong Excel skills and a keen attention to detail? If so we have an exciting opportunity for you!We are currently recruiting for 5 Bilingual Operations Officers for a 6-month assignment in a Top 5 bank in Toronto! This position will be working from homePay rate: $18.00 hourSchedule: Mondays to Fridays - 8.30a.m. to 5.00p.mAs an Operations Officer, your responsibilities will include but not be limited to:- Making outbound calls to financial institutions updating internal systems- 80% of functions will include candidates conducting outbound calls; responsible for the timely and accurate follow up of client transfers from other financial institutions into the banks Wealth department.- 20% of functions will include data entry functions, i.e. updating in house systems and working closely on ISM, EIS (Electronic Imaging System) and in house ticketing software.Advantages- Work for one of the top 5 banks in Canada- Long contract- Work from home for now (no commute!)- Great foot in the door opportunity for new grads- Growth opportunities within the teamQualificationsMust have:- Bilingual in French and English - Excellent verbal and written communication skills - Microsoft Excel skills – intermediate- Attention to detail- Work from home set space and high speed internetNice to have:- Call center experience- Banking experience- Previous experience with ISM, EIS, TicketingInterested in this Operations Officer position in Toronto? Apply online today!Qualified candidates will be contacted.Vittoria,Angel,Alie,Katie,JeremyPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGES- Work for one of the top 5 banks in Canada- Long contract- Work from home for now (no commute!)- Great foot in the door opportunity for new grads- Growth opportunities within the teamRESPONSIBILITIESQUALIFICATIONSMust have:- Bilingual in French and English - Excellent verbal and written communication skills - Microsoft Excel skills – intermediate- Attention to detail- Work from home set space and high speed internetNice to have:- Call center experience- Banking experience- Previous experience with ISM, EIS, TicketingInterested in this Operations Officer position in Toronto? Apply online today!Qualified candidates will be contacted.
        Do you have 10/10 communication skills, are a new grad and have call centre experience? Are you eager to gain experience within a top 5 bank? Do you have strong Excel skills and a keen attention to detail? If so we have an exciting opportunity for you!We are currently recruiting for 5 Bilingual Operations Officers for a 6-month assignment in a Top 5 bank in Toronto! This position will be working from homePay rate: $18.00 hourSchedule: Mondays to Fridays - 8.30a.m. to 5.00p.mAs an Operations Officer, your responsibilities will include but not be limited to:- Making outbound calls to financial institutions updating internal systems- 80% of functions will include candidates conducting outbound calls; responsible for the timely and accurate follow up of client transfers from other financial institutions into the banks Wealth department.- 20% of functions will include data entry functions, i.e. updating in house systems and working closely on ISM, EIS (Electronic Imaging System) and in house ticketing software.Advantages- Work for one of the top 5 banks in Canada- Long contract- Work from home for now (no commute!)- Great foot in the door opportunity for new grads- Growth opportunities within the teamQualificationsMust have:- Bilingual in French and English - Excellent verbal and written communication skills - Microsoft Excel skills – intermediate- Attention to detail- Work from home set space and high speed internetNice to have:- Call center experience- Banking experience- Previous experience with ISM, EIS, TicketingInterested in this Operations Officer position in Toronto? Apply online today!Qualified candidates will be contacted.Vittoria,Angel,Alie,Katie,JeremyPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGES- Work for one of the top 5 banks in Canada- Long contract- Work from home for now (no commute!)- Great foot in the door opportunity for new grads- Growth opportunities within the teamRESPONSIBILITIESQUALIFICATIONSMust have:- Bilingual in French and English - Excellent verbal and written communication skills - Microsoft Excel skills – intermediate- Attention to detail- Work from home set space and high speed internetNice to have:- Call center experience- Banking experience- Previous experience with ISM, EIS, TicketingInterested in this Operations Officer position in Toronto? Apply online today!Qualified candidates will be contacted.
        • Toronto, Ontario
        • Permanent
        • $45,000 per year
        Are you a bilingual (French and English) confident team player who has worked in an office environment for 2-3 years, looking to join a great team? Are you someone who's looking for a job with greater responsibility, respect, and knowledge? Are you someone with exceptional service skills, quick learning skills, excellent time management skills,? If yes, then we have just the right role for you.We are looking for an amazing bilingual professional with a background in customer service and administration for one of our clients located in the heart of downtown Toronto. Our client who are leaders in professional education and career development is looking for a Bilingual Member Services Specialist for an 12-month contract that a salary of $45,000 (prorated).AdvantagesBenefits:- An annual salary of $45,000 with 37.5 hours/week- 3 weeks of vacation- 12 month contract with the possibility of extending- Work from home, Monday to Friday until further notice - Opportunity to be part of a tight-knit and supportive teamQualificationsMajor responsibilities as a Bilingual Member Services Specialist:- Responsible for responding to incoming queries via telephone and email for members- Answer queries related to membership and course registration/offering, licensing, national examinations- To act at the first and single point of contact for members and escalate challenging issues to the senior management- Work in collaboration with other team members to ensure the overall service levels of the department are met or exceeded- Perform other duties as assigned and required, including processing and refining various operating and departmental procedures that impact the ultimate member experience.- Ensure compliance requirements are completed within tight deadlines- Execute new and ongoing departmental projects as assigned and required, such as the National Membership Drive, and Company Bill Membership and Learning- Sit down with walk-ins to address any of their questions and inquiries- Provide receptionist coverage for breaks- Must be available to work rotating shifts of 8 hours between 8 am to 7 pm (only 1 late shift a week)Qualifications:- Fluent in French & English with strong verbal and written communication skills in both languages- Experience working in Insurance and Call Centre experience is strongly preferred- Must be available to work once a week from 10:30 a.m - 7:00 p.m- 2 to 3 years of administrative and customer service experience (a combination of office work and call center is an asset)- Must be eligible to work in Canada- Must be able to work under a fast-paced work environment and be able to perform under pressure.- Completed post-secondary degree- Experience working in an educational or post-secondary institution is an assetIf this sounds like you, we invite you to apply!1) Register for a Randstad account if you haven't already2) Send your resume to Norma.hung@randstad.ca along with a brief summary of your experienceWe appreciate all applicants and those interested in this job but only those who meet the necessary requirements will be contacted directly.Sophia,Brianna,NormaPhone Number:416.861.1060Fax Number:416.861.1061ADVANTAGESBenefits:- An annual salary of $45,000 with 37.5 hours/week- 3 weeks of vacation- 12 month contract with the possibility of extending- Work from home, Monday to Friday until further notice - Opportunity to be part of a tight-knit and supportive teamRESPONSIBILITIESMajor responsibilities as a Bilingual Member Services Specialist:- Responsible for responding to incoming queries via telephone and email for members- Answer queries related to membership and course registration/offering, licensing, national examinations- To act at the first and single point of contact for members and escalate challenging issues to the senior management- Work in collaboration with other team members to ensure the overall service levels of the department are met or exceeded- Perform other duties as assigned and required, including processing and refining various operating and departmental procedures that impact the ultimate member experience.- Ensure compliance requirements are completed within tight deadlines- Execute new and ongoing departmental projects as assigned and required, such as the National Membership Drive, and Company Bill Membership and Learning- Sit down with walk-ins to address any of their questions and inquiries- Provide receptionist coverage for breaks- Must be available to work rotating shifts of 8 hours between 8 am to 7 pm (only 1 late shift a week)QUALIFICATIONSMajor responsibilities as a Bilingual Member Services Specialist:- Responsible for responding to incoming queries via telephone and email for members- Answer queries related to membership and course registration/offering, licensing, national examinations- To act at the first and single point of contact for members and escalate challenging issues to the senior management- Work in collaboration with other team members to ensure the overall service levels of the department are met or exceeded- Perform other duties as assigned and required, including processing and refining various operating and departmental procedures that impact the ultimate member experience.- Ensure compliance requirements are completed within tight deadlines- Execute new and ongoing departmental projects as assigned and required, such as the National Membership Drive, and Company Bill Membership and Learning- Sit down with walk-ins to address any of their questions and inquiries- Provide receptionist coverage for breaks- Must be available to work rotating shifts of 8 hours between 8 am to 7 pm (only 1 late shift a week)Qualifications:- Fluent in French & English with strong verbal and written communication skills in both languages- Experience working in Insurance and Call Centre experience is strongly preferred- Must be available to work once a week from 10:30 a.m - 7:00 p.m- 2 to 3 years of administrative and customer service experience (a combination of office work and call center is an asset)- Must be eligible to work in Canada- Must be able to work under a fast-paced work environment and be able to perform under pressure.- Completed post-secondary degree- Experience working in an educational or post-secondary institution is an assetIf this sounds like you, we invite you to apply!1) Register for a Randstad account if you haven't already2) Send your resume to Norma.hung@randstad.ca along with a brief summary of your experienceWe appreciate all applicants and those interested in this job but only those who meet the necessary requirements will be contacted directly.SUMMARYIf this sounds like you, we invite you to apply!1) Register for a Randstad account if you haven't already2) Send your resume to Norma.hung@randstad.ca along with a brief summary of your experienceWe appreciate all applicants and those interested in this job but only those who meet the necessary requirements will be contacted directly.Sophia,Brianna,NormaPhone Number:416.861.1060Fax Number:416.861.1061
        Are you a bilingual (French and English) confident team player who has worked in an office environment for 2-3 years, looking to join a great team? Are you someone who's looking for a job with greater responsibility, respect, and knowledge? Are you someone with exceptional service skills, quick learning skills, excellent time management skills,? If yes, then we have just the right role for you.We are looking for an amazing bilingual professional with a background in customer service and administration for one of our clients located in the heart of downtown Toronto. Our client who are leaders in professional education and career development is looking for a Bilingual Member Services Specialist for an 12-month contract that a salary of $45,000 (prorated).AdvantagesBenefits:- An annual salary of $45,000 with 37.5 hours/week- 3 weeks of vacation- 12 month contract with the possibility of extending- Work from home, Monday to Friday until further notice - Opportunity to be part of a tight-knit and supportive teamQualificationsMajor responsibilities as a Bilingual Member Services Specialist:- Responsible for responding to incoming queries via telephone and email for members- Answer queries related to membership and course registration/offering, licensing, national examinations- To act at the first and single point of contact for members and escalate challenging issues to the senior management- Work in collaboration with other team members to ensure the overall service levels of the department are met or exceeded- Perform other duties as assigned and required, including processing and refining various operating and departmental procedures that impact the ultimate member experience.- Ensure compliance requirements are completed within tight deadlines- Execute new and ongoing departmental projects as assigned and required, such as the National Membership Drive, and Company Bill Membership and Learning- Sit down with walk-ins to address any of their questions and inquiries- Provide receptionist coverage for breaks- Must be available to work rotating shifts of 8 hours between 8 am to 7 pm (only 1 late shift a week)Qualifications:- Fluent in French & English with strong verbal and written communication skills in both languages- Experience working in Insurance and Call Centre experience is strongly preferred- Must be available to work once a week from 10:30 a.m - 7:00 p.m- 2 to 3 years of administrative and customer service experience (a combination of office work and call center is an asset)- Must be eligible to work in Canada- Must be able to work under a fast-paced work environment and be able to perform under pressure.- Completed post-secondary degree- Experience working in an educational or post-secondary institution is an assetIf this sounds like you, we invite you to apply!1) Register for a Randstad account if you haven't already2) Send your resume to Norma.hung@randstad.ca along with a brief summary of your experienceWe appreciate all applicants and those interested in this job but only those who meet the necessary requirements will be contacted directly.Sophia,Brianna,NormaPhone Number:416.861.1060Fax Number:416.861.1061ADVANTAGESBenefits:- An annual salary of $45,000 with 37.5 hours/week- 3 weeks of vacation- 12 month contract with the possibility of extending- Work from home, Monday to Friday until further notice - Opportunity to be part of a tight-knit and supportive teamRESPONSIBILITIESMajor responsibilities as a Bilingual Member Services Specialist:- Responsible for responding to incoming queries via telephone and email for members- Answer queries related to membership and course registration/offering, licensing, national examinations- To act at the first and single point of contact for members and escalate challenging issues to the senior management- Work in collaboration with other team members to ensure the overall service levels of the department are met or exceeded- Perform other duties as assigned and required, including processing and refining various operating and departmental procedures that impact the ultimate member experience.- Ensure compliance requirements are completed within tight deadlines- Execute new and ongoing departmental projects as assigned and required, such as the National Membership Drive, and Company Bill Membership and Learning- Sit down with walk-ins to address any of their questions and inquiries- Provide receptionist coverage for breaks- Must be available to work rotating shifts of 8 hours between 8 am to 7 pm (only 1 late shift a week)QUALIFICATIONSMajor responsibilities as a Bilingual Member Services Specialist:- Responsible for responding to incoming queries via telephone and email for members- Answer queries related to membership and course registration/offering, licensing, national examinations- To act at the first and single point of contact for members and escalate challenging issues to the senior management- Work in collaboration with other team members to ensure the overall service levels of the department are met or exceeded- Perform other duties as assigned and required, including processing and refining various operating and departmental procedures that impact the ultimate member experience.- Ensure compliance requirements are completed within tight deadlines- Execute new and ongoing departmental projects as assigned and required, such as the National Membership Drive, and Company Bill Membership and Learning- Sit down with walk-ins to address any of their questions and inquiries- Provide receptionist coverage for breaks- Must be available to work rotating shifts of 8 hours between 8 am to 7 pm (only 1 late shift a week)Qualifications:- Fluent in French & English with strong verbal and written communication skills in both languages- Experience working in Insurance and Call Centre experience is strongly preferred- Must be available to work once a week from 10:30 a.m - 7:00 p.m- 2 to 3 years of administrative and customer service experience (a combination of office work and call center is an asset)- Must be eligible to work in Canada- Must be able to work under a fast-paced work environment and be able to perform under pressure.- Completed post-secondary degree- Experience working in an educational or post-secondary institution is an assetIf this sounds like you, we invite you to apply!1) Register for a Randstad account if you haven't already2) Send your resume to Norma.hung@randstad.ca along with a brief summary of your experienceWe appreciate all applicants and those interested in this job but only those who meet the necessary requirements will be contacted directly.SUMMARYIf this sounds like you, we invite you to apply!1) Register for a Randstad account if you haven't already2) Send your resume to Norma.hung@randstad.ca along with a brief summary of your experienceWe appreciate all applicants and those interested in this job but only those who meet the necessary requirements will be contacted directly.Sophia,Brianna,NormaPhone Number:416.861.1060Fax Number:416.861.1061
        • Toronto, Ontario
        • Permanent
        • $40,000 - $45,000 per year
        Are you a bilingual (French and English) confident team player who has worked in an office environment for 2-3 years, looking to join a great team? Are you someone who's looking for a job with greater responsibility, respect, and knowledge? Are you someone with exceptional service skills, quick learning skills, excellent time management skills,? If yes, then we have just the right role for you. We are looking for an amazing bilingual professional with a background in customer service and administration for one of our clients located in the heart of downtown Toronto. Our client who are leaders in professional education and career development is looking for a Bilingual Member Services Specialist for an 12-month contract that a salary of $40,000-$45,000 (prorated). ADVANTAGES- An annual salary of $40,000 - 45,000 with 37.5 hours/week- 3 weeks of vacation- 12 month contract with the possibility of extending - Work from home, Monday to Friday- Opportunity to be part of a tight-knit and supportive teamRESPONSIBILITIES- Responsible for responding to incoming queries via telephone and email for members - Answer queries related to membership and course registration/offering, licensing, national examinations - To act at the first and single point of contact for members and escalate challenging issues to the senior management- Work in collaboration with other team members to ensure the overall service levels of the department are met or exceeded- Perform other duties as assigned and required, including processing and refining various operating and departmental procedures that impact the ultimate member experience. - Ensure compliance requirements are completed within tight deadlines- Execute new and ongoing departmental projects as assigned and required, such as the National Membership Drive, and Company Bill Membership and Learning- Sit down with walk-ins to address any of their questions and inquiries- Provide receptionist coverage for breaks - Must be available to work rotating shifts of 8 hours between 8 am to 7 pm (only 1 late shift a week)QUALIFICATIONS- Fluent in French & English with strong verbal and written communication skills - Experience in Insurance and previous Call Centre experience is strongly preferred- Must be available to work once a week from 10:30 a.m - 7:00 p.m- 2 to 3 years of administrative and customer service experience (a combination of office work and call center is an asset)- Must be eligible to work in Canada- Must be able to work under a fast-paced work environment and be able to perform under pressure. - Completed post-secondary degree- Experience working in an educational or post-secondary institution is an asset SUMMARYIf this sounds like you, we invite you to apply for this position right away. We thank all those who apply but please note only qualified candidates would be contacted.Best,Danielle, Dassler, NormaPhone Number:416.861.1060Fax Number:416.861.1061
        Are you a bilingual (French and English) confident team player who has worked in an office environment for 2-3 years, looking to join a great team? Are you someone who's looking for a job with greater responsibility, respect, and knowledge? Are you someone with exceptional service skills, quick learning skills, excellent time management skills,? If yes, then we have just the right role for you. We are looking for an amazing bilingual professional with a background in customer service and administration for one of our clients located in the heart of downtown Toronto. Our client who are leaders in professional education and career development is looking for a Bilingual Member Services Specialist for an 12-month contract that a salary of $40,000-$45,000 (prorated). ADVANTAGES- An annual salary of $40,000 - 45,000 with 37.5 hours/week- 3 weeks of vacation- 12 month contract with the possibility of extending - Work from home, Monday to Friday- Opportunity to be part of a tight-knit and supportive teamRESPONSIBILITIES- Responsible for responding to incoming queries via telephone and email for members - Answer queries related to membership and course registration/offering, licensing, national examinations - To act at the first and single point of contact for members and escalate challenging issues to the senior management- Work in collaboration with other team members to ensure the overall service levels of the department are met or exceeded- Perform other duties as assigned and required, including processing and refining various operating and departmental procedures that impact the ultimate member experience. - Ensure compliance requirements are completed within tight deadlines- Execute new and ongoing departmental projects as assigned and required, such as the National Membership Drive, and Company Bill Membership and Learning- Sit down with walk-ins to address any of their questions and inquiries- Provide receptionist coverage for breaks - Must be available to work rotating shifts of 8 hours between 8 am to 7 pm (only 1 late shift a week)QUALIFICATIONS- Fluent in French & English with strong verbal and written communication skills - Experience in Insurance and previous Call Centre experience is strongly preferred- Must be available to work once a week from 10:30 a.m - 7:00 p.m- 2 to 3 years of administrative and customer service experience (a combination of office work and call center is an asset)- Must be eligible to work in Canada- Must be able to work under a fast-paced work environment and be able to perform under pressure. - Completed post-secondary degree- Experience working in an educational or post-secondary institution is an asset SUMMARYIf this sounds like you, we invite you to apply for this position right away. We thank all those who apply but please note only qualified candidates would be contacted.Best,Danielle, Dassler, NormaPhone Number:416.861.1060Fax Number:416.861.1061

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