thank you for subscribing to your personalised job alerts.

    14 jobs found for call centre in toronto, ontario

    filter3
    • sector1
      working in
      show 14 jobs
      clear filter
    • location1
      location & range
        show 14 jobs
        clear filter
      • job types
        job types
        show 14 jobs
        clear filter
      clear all
        • Toronto, Ontario
        • Contract
        Are you passionate about the banking sector and have strong communication and interpersonal skills? Do you have previous customer service, call centre, or sales experience and are able to handle a large volume environment? If so we have an exciting opportunity for you!We are currently recruiting a Contact Centre Representative for a 6 month contract at a Top 5 bank in Toronto (will be working remotely for now). Pay rate: $17.75 hourShifts: 7:30am-9pm Monday to Friday, and 9 am to 8 pm Saturdays on a rotational basisTraining: Approx. 3 weeks As a Contact Centre Representative, your responsibilities will include but are not limited to:- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. - Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. - Refer unresolved customer grievances to designated departments for further investigation. - Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.Advantages- Work for a top 5 bank- Great foot in the door opportunity for new grads- Working remotely for now (no commute)- Networking opportunities (job fairs)- Work life balance activities - Potential for extension- Potential to convert to permanent Qualifications- 1 year customer service experience - 1 year sales experience - Strong interpersonal skills- Previous call centre experience - Bilingual (nice to have)* Clear credit and criminal check required *Interested in this Contact Centre Representative position in Toronto? Apply online today!Qualified candidates will be contacted.Vittoria,Angel,Alie,Katie,JeremyPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGES- Work for a top 5 bank- Great foot in the door opportunity for new grads- Working remotely for now (no commute)- Networking opportunities (job fairs)- Work life balance activities - Potential for extension- Potential to convert to permanentRESPONSIBILITIESQUALIFICATIONS- 1 year customer service experience - 1 year sales experience - Strong interpersonal skills- Previous call centre experience - Bilingual (nice to have)* Clear credit and criminal check required *Interested in this Contact Centre Representative position in Toronto? Apply online today!Qualified candidates will be contacted.
        Are you passionate about the banking sector and have strong communication and interpersonal skills? Do you have previous customer service, call centre, or sales experience and are able to handle a large volume environment? If so we have an exciting opportunity for you!We are currently recruiting a Contact Centre Representative for a 6 month contract at a Top 5 bank in Toronto (will be working remotely for now). Pay rate: $17.75 hourShifts: 7:30am-9pm Monday to Friday, and 9 am to 8 pm Saturdays on a rotational basisTraining: Approx. 3 weeks As a Contact Centre Representative, your responsibilities will include but are not limited to:- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. - Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. - Refer unresolved customer grievances to designated departments for further investigation. - Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.Advantages- Work for a top 5 bank- Great foot in the door opportunity for new grads- Working remotely for now (no commute)- Networking opportunities (job fairs)- Work life balance activities - Potential for extension- Potential to convert to permanent Qualifications- 1 year customer service experience - 1 year sales experience - Strong interpersonal skills- Previous call centre experience - Bilingual (nice to have)* Clear credit and criminal check required *Interested in this Contact Centre Representative position in Toronto? Apply online today!Qualified candidates will be contacted.Vittoria,Angel,Alie,Katie,JeremyPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGES- Work for a top 5 bank- Great foot in the door opportunity for new grads- Working remotely for now (no commute)- Networking opportunities (job fairs)- Work life balance activities - Potential for extension- Potential to convert to permanentRESPONSIBILITIESQUALIFICATIONS- 1 year customer service experience - 1 year sales experience - Strong interpersonal skills- Previous call centre experience - Bilingual (nice to have)* Clear credit and criminal check required *Interested in this Contact Centre Representative position in Toronto? Apply online today!Qualified candidates will be contacted.
        • Toronto, Ontario
        • Contract
        Are you an eager new grad looking to gain experience within a top 5 bank? Do you have previous customer service experience and are comfortable working in a call centre environment? If so, this is the role for you!We are currently looking for a Junior Personal Banker to support our banking client in Mississauga for a 2.5 month contract.Pay: $16.24/hourHours: Mon-Fri 8am-5pm – no rotating shifts in this roleAs a Junior Personal Banker your main job duties include but are not limited to: • Handle incoming requests/ calls in regards to general inquiries, helping with online navigation, inquiries around different kinds of Investorline accounts, doing password resets- 30-40 calls/day on average• Candidates will be following risk and compliance model.• They will have to direct calls to different departments.• First call resolution• Providing alternate solutions to clients•Escalating more complex customer inquiries/concerns to the appropriate departmentsAdvantages- Work for one of Canada's top 5 banks- Foot in the door opportunity for new grads or someone looking to gain banking experience- Potential to convert to permanent - Opportunity to move around the bank into different departments QualificationsTOP SKILLS• Customer service experience NICE TO HAVE SKILLS/EXPERIENCE:• CSC- Canadian Security Course• Bilingual in French• Call centre experience • 0-2 years’ worth of experience overall within customer serviceEDUCATION/CERTIFICATIONS:• Post-secondary education is preferred.* Clear criminal check required *Interested in the Junior Personal Banker position in Mississauga? Apply online today!Candidates moving forward to the next stage in the recruitment process will be contacted.Vittoria,Angel,Alie,Katie,JeremyPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGES- Work for one of Canada's top 5 banks- Foot in the door opportunity for new grads or someone looking to gain banking experience- Potential to convert to permanent - Opportunity to move around the bank into different departmentsRESPONSIBILITIESQUALIFICATIONSTOP SKILLS• Customer service experience NICE TO HAVE SKILLS/EXPERIENCE:• CSC- Canadian Security Course• Bilingual in French• Call centre experience • 0-2 years’ worth of experience overall within customer serviceEDUCATION/CERTIFICATIONS:• Post-secondary education is preferred.* Clear criminal check required *Interested in the Junior Personal Banker position in Mississauga? Apply online today!Candidates moving forward to the next stage in the recruitment process will be contacted.
        Are you an eager new grad looking to gain experience within a top 5 bank? Do you have previous customer service experience and are comfortable working in a call centre environment? If so, this is the role for you!We are currently looking for a Junior Personal Banker to support our banking client in Mississauga for a 2.5 month contract.Pay: $16.24/hourHours: Mon-Fri 8am-5pm – no rotating shifts in this roleAs a Junior Personal Banker your main job duties include but are not limited to: • Handle incoming requests/ calls in regards to general inquiries, helping with online navigation, inquiries around different kinds of Investorline accounts, doing password resets- 30-40 calls/day on average• Candidates will be following risk and compliance model.• They will have to direct calls to different departments.• First call resolution• Providing alternate solutions to clients•Escalating more complex customer inquiries/concerns to the appropriate departmentsAdvantages- Work for one of Canada's top 5 banks- Foot in the door opportunity for new grads or someone looking to gain banking experience- Potential to convert to permanent - Opportunity to move around the bank into different departments QualificationsTOP SKILLS• Customer service experience NICE TO HAVE SKILLS/EXPERIENCE:• CSC- Canadian Security Course• Bilingual in French• Call centre experience • 0-2 years’ worth of experience overall within customer serviceEDUCATION/CERTIFICATIONS:• Post-secondary education is preferred.* Clear criminal check required *Interested in the Junior Personal Banker position in Mississauga? Apply online today!Candidates moving forward to the next stage in the recruitment process will be contacted.Vittoria,Angel,Alie,Katie,JeremyPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGES- Work for one of Canada's top 5 banks- Foot in the door opportunity for new grads or someone looking to gain banking experience- Potential to convert to permanent - Opportunity to move around the bank into different departmentsRESPONSIBILITIESQUALIFICATIONSTOP SKILLS• Customer service experience NICE TO HAVE SKILLS/EXPERIENCE:• CSC- Canadian Security Course• Bilingual in French• Call centre experience • 0-2 years’ worth of experience overall within customer serviceEDUCATION/CERTIFICATIONS:• Post-secondary education is preferred.* Clear criminal check required *Interested in the Junior Personal Banker position in Mississauga? Apply online today!Candidates moving forward to the next stage in the recruitment process will be contacted.
        • Toronto, Ontario
        • Contract
        Are you an eager new grad looking to gain experience within a top 5 bank? Do you have previous customer service experience and are comfortable working in a fast paced environment? If so, this is the role for you!We are currently looking for a Junior Personal Banker to support our banking client in Mississauga for a 3 month contract.Pay: $16.24/hourHours: Mon-Fri 8am-5pm – no rotating shifts in this roleAs a Junior Personal Banker your main job duties include but are not limited to: • Handle incoming requests/ calls in regards to general inquiries, helping with online navigation, inquiries around different kinds of Investorline accounts, doing password resets- 30-40 calls/day on average• Candidates will be following risk and compliance model.• They will have to direct calls to different departments.• First call resolution• Providing alternate solutions to clients•Escalating more complex customer inquiries/concerns to the appropriate departmentsAdvantages- Work for one of Canada's top 5 banks- Foot in the door opportunity for new grads or someone looking to gain banking experience- Potential to convert to permanent - Opportunity to move around the bank into different departments QualificationsMust have:- Previous customer service experience- 5/5 communication skills- Strong interpersonal skills - Good computer skills- Excellent phone etiquetteNice to have:- Call centre experience - Prior banking/ FI knowledge- Bilingual in English and French- CSCEDUCATION/CERTIFICATIONS:Post-secondary education is preferred.* Clear criminal check required *Interested in the Junior Personal Banker position in Mississauga? Apply online today!Candidates moving forward to the next stage in the recruitment process will be contacted.Vittoria,Angel,Alie,Katie,JeremyPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGES- Work for one of Canada's top 5 banks- Foot in the door opportunity for new grads or someone looking to gain banking experience- Potential to convert to permanent - Opportunity to move around the bank into different departmentsRESPONSIBILITIESQUALIFICATIONSMust have:- Previous customer service experience- 5/5 communication skills- Strong interpersonal skills - Good computer skills- Excellent phone etiquetteNice to have:- Call centre experience - Prior banking/ FI knowledge- Bilingual in English and French- CSCEDUCATION/CERTIFICATIONS:Post-secondary education is preferred.* Clear criminal check required *Interested in the Junior Personal Banker position in Mississauga? Apply online today!Candidates moving forward to the next stage in the recruitment process will be contacted.
        Are you an eager new grad looking to gain experience within a top 5 bank? Do you have previous customer service experience and are comfortable working in a fast paced environment? If so, this is the role for you!We are currently looking for a Junior Personal Banker to support our banking client in Mississauga for a 3 month contract.Pay: $16.24/hourHours: Mon-Fri 8am-5pm – no rotating shifts in this roleAs a Junior Personal Banker your main job duties include but are not limited to: • Handle incoming requests/ calls in regards to general inquiries, helping with online navigation, inquiries around different kinds of Investorline accounts, doing password resets- 30-40 calls/day on average• Candidates will be following risk and compliance model.• They will have to direct calls to different departments.• First call resolution• Providing alternate solutions to clients•Escalating more complex customer inquiries/concerns to the appropriate departmentsAdvantages- Work for one of Canada's top 5 banks- Foot in the door opportunity for new grads or someone looking to gain banking experience- Potential to convert to permanent - Opportunity to move around the bank into different departments QualificationsMust have:- Previous customer service experience- 5/5 communication skills- Strong interpersonal skills - Good computer skills- Excellent phone etiquetteNice to have:- Call centre experience - Prior banking/ FI knowledge- Bilingual in English and French- CSCEDUCATION/CERTIFICATIONS:Post-secondary education is preferred.* Clear criminal check required *Interested in the Junior Personal Banker position in Mississauga? Apply online today!Candidates moving forward to the next stage in the recruitment process will be contacted.Vittoria,Angel,Alie,Katie,JeremyPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGES- Work for one of Canada's top 5 banks- Foot in the door opportunity for new grads or someone looking to gain banking experience- Potential to convert to permanent - Opportunity to move around the bank into different departmentsRESPONSIBILITIESQUALIFICATIONSMust have:- Previous customer service experience- 5/5 communication skills- Strong interpersonal skills - Good computer skills- Excellent phone etiquetteNice to have:- Call centre experience - Prior banking/ FI knowledge- Bilingual in English and French- CSCEDUCATION/CERTIFICATIONS:Post-secondary education is preferred.* Clear criminal check required *Interested in the Junior Personal Banker position in Mississauga? Apply online today!Candidates moving forward to the next stage in the recruitment process will be contacted.
        • Toronto, Ontario
        • Contract
        Are you BILINGUAL with excellent communication in BOTH English AND French? Are you looking for a foot in the door of a global organization that offers the opportunity for development? Do you thrive in a fast-paced environment and consider yourself to be a team player? If you answered YES to the above questions then we want to hear from you!A global small appliances company is looking for a friendly and dynamic Bilingual Customer Service Representative like you to join a busy call centre environment in Scarborough. The team is small but mighty and is looking for another BILINGUAL SUPERSTAR to join the fast-paced call center. Location: Scarborough (Steeles and McCowan)Hours: Monday to Friday 8:30 am to 5:00 pm (NO WEEKENDS)Pay: $21.00 hourlyThis is a TEMPORARY TO PERMANENT opportunity!What will you be doing?- Responding to inbound calls in English and French regarding various household small appliances- Making changes to customer accounts as needed- Suggestive up selling- Taking and processing orders- Answering questions regarding product warranties - Providing top notch customer service to consumers via phone and emailWhy do you want the job?- Friendly and engaging team environment- Hands on management with daily coaching and feedback- High potential for a contract extension or permanent hire - Onsite parking available- Central Scarborough location close to bus stop- TTC accessible - Eligible for benefits available through Randstad from day 1- Steady work schedule during business hours (NO WEEKENDS)Who are you?- Must be fluent in English and French- 1-3 years of call centre experience- SAP experience considered an asset - Friendly and personable with clear communication- Excellent telephone demeanour If you are customer focused with a positive attitude and engaging personality we want to hear from you!1. Apply online with your Randstad profile at www.randstad.ca2. Send your resume to navpreet.sandhu@randstad.caSara,Navpreet,NavpreetRESPONSIBILITIESQUALIFICATIONS
        Are you BILINGUAL with excellent communication in BOTH English AND French? Are you looking for a foot in the door of a global organization that offers the opportunity for development? Do you thrive in a fast-paced environment and consider yourself to be a team player? If you answered YES to the above questions then we want to hear from you!A global small appliances company is looking for a friendly and dynamic Bilingual Customer Service Representative like you to join a busy call centre environment in Scarborough. The team is small but mighty and is looking for another BILINGUAL SUPERSTAR to join the fast-paced call center. Location: Scarborough (Steeles and McCowan)Hours: Monday to Friday 8:30 am to 5:00 pm (NO WEEKENDS)Pay: $21.00 hourlyThis is a TEMPORARY TO PERMANENT opportunity!What will you be doing?- Responding to inbound calls in English and French regarding various household small appliances- Making changes to customer accounts as needed- Suggestive up selling- Taking and processing orders- Answering questions regarding product warranties - Providing top notch customer service to consumers via phone and emailWhy do you want the job?- Friendly and engaging team environment- Hands on management with daily coaching and feedback- High potential for a contract extension or permanent hire - Onsite parking available- Central Scarborough location close to bus stop- TTC accessible - Eligible for benefits available through Randstad from day 1- Steady work schedule during business hours (NO WEEKENDS)Who are you?- Must be fluent in English and French- 1-3 years of call centre experience- SAP experience considered an asset - Friendly and personable with clear communication- Excellent telephone demeanour If you are customer focused with a positive attitude and engaging personality we want to hear from you!1. Apply online with your Randstad profile at www.randstad.ca2. Send your resume to navpreet.sandhu@randstad.caSara,Navpreet,NavpreetRESPONSIBILITIESQUALIFICATIONS
        • Toronto, Ontario
        • Contract
        Do you have previous customer service experience and are eager to apply your skills in a top 5 bank? Are you an outgoing individual and have professional phone etiquette? If so, this may be the perfect opportunity for you!Our client, a top 5 bank, is looking for Customer Service Representatives for a 6 month contract in Downtown Toronto with potential to become permanent.Pay: $18.36/hourHours: Monday to Thursday: 8:30am to 7pmFriday: 8:30am to 6pm (If you start at 8:30am you would finish at 5pm and if you start at 9am to 5:30pm and so on.)As a Customer Service Representative your duties will include but not be limited to:- Inbound calls (30-70 calls daily) and outbound calls from/to Advisers and dealer back offices.- Inquiries would include but not limited to account status and product information about Mutual funds, term products and Insurance.- Conduct transactional calls- Handle escalations- Adhoc tasks as required Advantages- Work for a top 5 bank in Canada- Great foot in the door opportunity in the finance sector- Competitive pay rate- Potential for extension- Potential to become permanentQualifications- Customer service experience ideally within a retail environment- 5/5 Communication skills- Personable and outgoing- Strong phone etiquette - Working knowledge of MS Office Nice to have- Call centre experience- Previous banking experience - Mutual fund knowledge - CSC or IFIC* Clear criminal and credit checkInterested in the Customer Service Representative role in Downtown Toronto? Apply online today!Candidates moving to the next step of the recruitment process will be contacted. Vittoria,Angel,Alie,Katie,JeremyPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGES- Work for a top 5 bank in Canada- Great foot in the door opportunity in the finance sector- Competitive pay rate- Potential for extension- Potential to become permanentRESPONSIBILITIESQUALIFICATIONS- Customer service experience ideally within a retail environment- 5/5 Communication skills- Personable and outgoing- Strong phone etiquette - Working knowledge of MS Office Nice to have- Call centre experience- Previous banking experience - Mutual fund knowledge - CSC or IFIC* Clear criminal and credit checkInterested in the Customer Service Representative role in Downtown Toronto? Apply online today!Candidates moving to the next step of the recruitment process will be contacted.
        Do you have previous customer service experience and are eager to apply your skills in a top 5 bank? Are you an outgoing individual and have professional phone etiquette? If so, this may be the perfect opportunity for you!Our client, a top 5 bank, is looking for Customer Service Representatives for a 6 month contract in Downtown Toronto with potential to become permanent.Pay: $18.36/hourHours: Monday to Thursday: 8:30am to 7pmFriday: 8:30am to 6pm (If you start at 8:30am you would finish at 5pm and if you start at 9am to 5:30pm and so on.)As a Customer Service Representative your duties will include but not be limited to:- Inbound calls (30-70 calls daily) and outbound calls from/to Advisers and dealer back offices.- Inquiries would include but not limited to account status and product information about Mutual funds, term products and Insurance.- Conduct transactional calls- Handle escalations- Adhoc tasks as required Advantages- Work for a top 5 bank in Canada- Great foot in the door opportunity in the finance sector- Competitive pay rate- Potential for extension- Potential to become permanentQualifications- Customer service experience ideally within a retail environment- 5/5 Communication skills- Personable and outgoing- Strong phone etiquette - Working knowledge of MS Office Nice to have- Call centre experience- Previous banking experience - Mutual fund knowledge - CSC or IFIC* Clear criminal and credit checkInterested in the Customer Service Representative role in Downtown Toronto? Apply online today!Candidates moving to the next step of the recruitment process will be contacted. Vittoria,Angel,Alie,Katie,JeremyPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGES- Work for a top 5 bank in Canada- Great foot in the door opportunity in the finance sector- Competitive pay rate- Potential for extension- Potential to become permanentRESPONSIBILITIESQUALIFICATIONS- Customer service experience ideally within a retail environment- 5/5 Communication skills- Personable and outgoing- Strong phone etiquette - Working knowledge of MS Office Nice to have- Call centre experience- Previous banking experience - Mutual fund knowledge - CSC or IFIC* Clear criminal and credit checkInterested in the Customer Service Representative role in Downtown Toronto? Apply online today!Candidates moving to the next step of the recruitment process will be contacted.
        • Toronto, Ontario
        • Contract
        Our client, a leading professional services and pension administration institution is looking for a Bilingual Customer Service Representatives to work a 6-month assignment with the potential to become permanent in downtown Toronto. The successful candidate will work 40 hours per week at a rate of $24.31 per hour. The main responsibility will be to answer and resolve customer inquiries regarding their Benefits and Pension PlansIn this role you will be responsible for: •Respond professionally to customer inquiries/complaints received via phone or e-mail and ensure that appropriate action is taken, including follow up •Research participant questions and plan issues •Maintain complete and accurate case notes •Work closely with other customer service representatives and client representatives •Complete special projects as needed •Communicate on a proactive basis •Participate in team meetings and training •Read and understand the client's plan documents, amendments, etc. •Follow procedures and guidelines •Able to comfortably question the customer in an encouraging manner so as to affect a positive relationship and establish a comfort level to gain the customer's confidence •Possess the ability to analyze and solve problems in a changeable work environment •Possess a cooperative and positive attitude towards customers and team membersAdvantages• Gain experience working for a well recognized organization• Earn the competitive wage of $24.31 per hour• Work from home until the office is open• Possibility of assignment being extended or becoming permanent• Work full time hours (8:30am - 5pm) on a 6-month contractQualifications•Excellent ability to communicate effectively with a strong customer service focus • Strong mathematical and personal computer skills •Working knowledge of defined benefit pension plans considered an asset •Minimum 1-2 years in a call centre environment •Proficiency in English and French both written and oral •Proficiency in Microsoft Windows and Microsoft Office (specifically Excel, Word and Access) •Strong attention to detail •Ability to understand and follow oral and written instructions •Ability to successfully work in a team environmentLindsay,Sylvia,Carlo,PeggyPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGES• Gain experience working for a well recognized organization• Earn the competitive wage of $24.31 per hour• Work from home until the office is open• Possibility of assignment being extended or becoming permanent• Work full time hours (8:30am - 5pm) on a 6-month contractRESPONSIBILITIESQUALIFICATIONS•Excellent ability to communicate effectively with a strong customer service focus • Strong mathematical and personal computer skills •Working knowledge of defined benefit pension plans considered an asset •Minimum 1-2 years in a call centre environment •Proficiency in English and French both written and oral •Proficiency in Microsoft Windows and Microsoft Office (specifically Excel, Word and Access) •Strong attention to detail •Ability to understand and follow oral and written instructions •Ability to successfully work in a team environment
        Our client, a leading professional services and pension administration institution is looking for a Bilingual Customer Service Representatives to work a 6-month assignment with the potential to become permanent in downtown Toronto. The successful candidate will work 40 hours per week at a rate of $24.31 per hour. The main responsibility will be to answer and resolve customer inquiries regarding their Benefits and Pension PlansIn this role you will be responsible for: •Respond professionally to customer inquiries/complaints received via phone or e-mail and ensure that appropriate action is taken, including follow up •Research participant questions and plan issues •Maintain complete and accurate case notes •Work closely with other customer service representatives and client representatives •Complete special projects as needed •Communicate on a proactive basis •Participate in team meetings and training •Read and understand the client's plan documents, amendments, etc. •Follow procedures and guidelines •Able to comfortably question the customer in an encouraging manner so as to affect a positive relationship and establish a comfort level to gain the customer's confidence •Possess the ability to analyze and solve problems in a changeable work environment •Possess a cooperative and positive attitude towards customers and team membersAdvantages• Gain experience working for a well recognized organization• Earn the competitive wage of $24.31 per hour• Work from home until the office is open• Possibility of assignment being extended or becoming permanent• Work full time hours (8:30am - 5pm) on a 6-month contractQualifications•Excellent ability to communicate effectively with a strong customer service focus • Strong mathematical and personal computer skills •Working knowledge of defined benefit pension plans considered an asset •Minimum 1-2 years in a call centre environment •Proficiency in English and French both written and oral •Proficiency in Microsoft Windows and Microsoft Office (specifically Excel, Word and Access) •Strong attention to detail •Ability to understand and follow oral and written instructions •Ability to successfully work in a team environmentLindsay,Sylvia,Carlo,PeggyPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGES• Gain experience working for a well recognized organization• Earn the competitive wage of $24.31 per hour• Work from home until the office is open• Possibility of assignment being extended or becoming permanent• Work full time hours (8:30am - 5pm) on a 6-month contractRESPONSIBILITIESQUALIFICATIONS•Excellent ability to communicate effectively with a strong customer service focus • Strong mathematical and personal computer skills •Working knowledge of defined benefit pension plans considered an asset •Minimum 1-2 years in a call centre environment •Proficiency in English and French both written and oral •Proficiency in Microsoft Windows and Microsoft Office (specifically Excel, Word and Access) •Strong attention to detail •Ability to understand and follow oral and written instructions •Ability to successfully work in a team environment
        • Toronto, Ontario
        • Contract
        Are you passionate about the banking sector and have strong communication skills both in French and English? Do you have previous customer service, call centre, or sales experience and are able to handle a large volume environment? If so we have an exciting opportunity for you!We are currently recruiting Bilingual Customer Service Representatives for a new retention team (3 months contract) at a Top 5 bank in Toronto. This is a work from home opportunity!Pay rate: $21.61/ hourShifts: Monday to Friday 8 :00 am - 8:00 pm (shift scheduled within that time) ADVANTAGES- Work from home opportunity- Work for one of the top 5 banks in Canada- Great foot in the door opportunity in a financial institution- Excellent learning and networking opportunity- Competitive pay- Potential to become permanent- Extensive product training- Regular coachingRESPONSIBILITIESAs a Bilingual Customer Service Representative, your responsibilities will include but are not limited to:- Take inbound calls relating to customers' credit needs for Credit Protection (Life and CI/DI) on Mortgage, Line of Credit, Loans, and Business Credit.- Support Credit Protection related inquires using objection handling tools to retain the business- Provide courteous, efficient, and professional customer service to ensure inquiries, and/or issues are managed promptly and effectively under all conditions- Expected to meet the needs of customers by offering advice/guidance based on their total financial situation and possessing a thorough knowledge of customer/partner life cycle needs- Engage customers in conversation to understand and meet their current and future insurance and service needs by proactively providing them with information / guidanceQUALIFICATIONS- Bilingual (French and English)- Client oriented- 5/5 communication skills- 2 years customer service/ sales experience- Excellent interpersonal skills- Professional telephone etiquette- Call center experience (nice to have)SUMMARY* Clear credit and criminal check required *Interested in this Bilingual Customer Service Representative position in Toronto? Apply online today!Qualified candidates will be contacted.Vittoria,Angel,Alie,Katie,JeremyPhone Number:416.861.9888Fax Number:416.861.8727
        Are you passionate about the banking sector and have strong communication skills both in French and English? Do you have previous customer service, call centre, or sales experience and are able to handle a large volume environment? If so we have an exciting opportunity for you!We are currently recruiting Bilingual Customer Service Representatives for a new retention team (3 months contract) at a Top 5 bank in Toronto. This is a work from home opportunity!Pay rate: $21.61/ hourShifts: Monday to Friday 8 :00 am - 8:00 pm (shift scheduled within that time) ADVANTAGES- Work from home opportunity- Work for one of the top 5 banks in Canada- Great foot in the door opportunity in a financial institution- Excellent learning and networking opportunity- Competitive pay- Potential to become permanent- Extensive product training- Regular coachingRESPONSIBILITIESAs a Bilingual Customer Service Representative, your responsibilities will include but are not limited to:- Take inbound calls relating to customers' credit needs for Credit Protection (Life and CI/DI) on Mortgage, Line of Credit, Loans, and Business Credit.- Support Credit Protection related inquires using objection handling tools to retain the business- Provide courteous, efficient, and professional customer service to ensure inquiries, and/or issues are managed promptly and effectively under all conditions- Expected to meet the needs of customers by offering advice/guidance based on their total financial situation and possessing a thorough knowledge of customer/partner life cycle needs- Engage customers in conversation to understand and meet their current and future insurance and service needs by proactively providing them with information / guidanceQUALIFICATIONS- Bilingual (French and English)- Client oriented- 5/5 communication skills- 2 years customer service/ sales experience- Excellent interpersonal skills- Professional telephone etiquette- Call center experience (nice to have)SUMMARY* Clear credit and criminal check required *Interested in this Bilingual Customer Service Representative position in Toronto? Apply online today!Qualified candidates will be contacted.Vittoria,Angel,Alie,Katie,JeremyPhone Number:416.861.9888Fax Number:416.861.8727
        • Toronto, Ontario
        • Contract
        Are you passionate about the banking sector and have strong communication skills both in French and English? Do you have previous customer service, call centre, or sales experience and are able to handle a large volume environment? If so we have an exciting opportunity for you!We are currently recruiting Bilingual Customer Service Representatives for a new retention team (3 months contract) at a Top 5 bank in Toronto. This is a work from home opportunity!Pay rate: $21.61/ hourShifts: Monday to Friday 8 :00 am - 8:00 pm (shift scheduled within that time) ADVANTAGES- Work from home opportunity- Work for one of the top 5 banks in Canada- Great foot in the door opportunity in a financial institution- Excellent learning and networking opportunity- Competitive pay- Potential to become permanent- Extensive product training- Regular coachingRESPONSIBILITIESAs a Bilingual Customer Service Representative, your responsibilities will include but are not limited to:- Take inbound calls relating to customers' credit needs for Credit Protection (Life and CI/DI) on Mortgage, Line of Credit, Loans, and Business Credit.- Support Credit Protection related inquires using objection handling tools to retain the business- Provide courteous, efficient, and professional customer service to ensure inquiries, and/or issues are managed promptly and effectively under all conditions- Expected to meet the needs of customers by offering advice/guidance based on their total financial situation and possessing a thorough knowledge of customer/partner life cycle needs- Engage customers in conversation to understand and meet their current and future insurance and service needs by proactively providing them with information / guidanceQUALIFICATIONS- Bilingual (French and English)- Client oriented- 5/5 communication skills- 2 years customer service/ sales experience- Excellent interpersonal skills- Professional telephone etiquette- Call center experience (nice to have)* Clear credit and criminal check required *SUMMARYInterested in this Bilingual Customer Service Representative position in Toronto? Apply online today!Qualified candidates will be contacted. Vittoria,Angel,Alie,Katie,JeremyPhone Number:416.861.9888Fax Number:416.861.8727
        Are you passionate about the banking sector and have strong communication skills both in French and English? Do you have previous customer service, call centre, or sales experience and are able to handle a large volume environment? If so we have an exciting opportunity for you!We are currently recruiting Bilingual Customer Service Representatives for a new retention team (3 months contract) at a Top 5 bank in Toronto. This is a work from home opportunity!Pay rate: $21.61/ hourShifts: Monday to Friday 8 :00 am - 8:00 pm (shift scheduled within that time) ADVANTAGES- Work from home opportunity- Work for one of the top 5 banks in Canada- Great foot in the door opportunity in a financial institution- Excellent learning and networking opportunity- Competitive pay- Potential to become permanent- Extensive product training- Regular coachingRESPONSIBILITIESAs a Bilingual Customer Service Representative, your responsibilities will include but are not limited to:- Take inbound calls relating to customers' credit needs for Credit Protection (Life and CI/DI) on Mortgage, Line of Credit, Loans, and Business Credit.- Support Credit Protection related inquires using objection handling tools to retain the business- Provide courteous, efficient, and professional customer service to ensure inquiries, and/or issues are managed promptly and effectively under all conditions- Expected to meet the needs of customers by offering advice/guidance based on their total financial situation and possessing a thorough knowledge of customer/partner life cycle needs- Engage customers in conversation to understand and meet their current and future insurance and service needs by proactively providing them with information / guidanceQUALIFICATIONS- Bilingual (French and English)- Client oriented- 5/5 communication skills- 2 years customer service/ sales experience- Excellent interpersonal skills- Professional telephone etiquette- Call center experience (nice to have)* Clear credit and criminal check required *SUMMARYInterested in this Bilingual Customer Service Representative position in Toronto? Apply online today!Qualified candidates will be contacted. Vittoria,Angel,Alie,Katie,JeremyPhone Number:416.861.9888Fax Number:416.861.8727
        • Toronto, Ontario
        • Contract
        Our client, a leading professional services and pension administration institution is looking for a Bilingual Customer Service Representatives to work a 6-month assignment with the potential to become permanent in downtown Toronto. The successful candidate will work 40 hours per week at a rate of $24.31 per hour. The main responsibility will be to answer and resolve customer inquiries regarding their Benefits and Pension PlansIn this role you will be responsible for: •Respond professionally to customer inquiries/complaints received via phone or e-mail and ensure that appropriate action is taken, including follow up •Research participant questions and plan issues •Maintain complete and accurate case notes •Work closely with other customer service representatives and client representatives •Complete special projects as needed •Communicate on a proactive basis •Participate in team meetings and training •Read and understand the client's plan documents, amendments, etc. •Follow procedures and guidelines •Able to comfortably question the customer in an encouraging manner so as to affect a positive relationship and establish a comfort level to gain the customer's confidence •Possess the ability to analyze and solve problems in a changeable work environment •Possess a cooperative and positive attitude towards customers and team membersAdvantages• Gain experience working for a well recognized organization• Earn the competitive wage of $24.31 per hour• Work from home until the office is open• Possibility of assignment being extended or becoming permanent• Work full time hours (8:30am - 5pm) on a 6-month contractQualifications•Bilingual (French and English)• Excellent ability to communicate effectively with a strong customer service focus • Strong mathematical and personal computer skills •Working knowledge of defined benefit pension plans considered an asset •Minimum 1-2 years in a call centre environment •Proficiency in English and French both written and oral •Proficiency in Microsoft Windows and Microsoft Office (specifically Excel, Word and Access) •Strong attention to detail •Ability to understand and follow oral and written instructions •Ability to successfully work in a team environmentLindsay,Sylvia,Carlo,PeggyPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGES• Gain experience working for a well recognized organization• Earn the competitive wage of $24.31 per hour• Work from home until the office is open• Possibility of assignment being extended or becoming permanent• Work full time hours (8:30am - 5pm) on a 6-month contractRESPONSIBILITIES•Respond professionally to customer inquiries/complaints received via phone or e-mail and ensure that appropriate action is taken, including follow up •Research participant questions and plan issues •Maintain complete and accurate case notes •Work closely with other customer service representatives and client representatives •Complete special projects as needed •Communicate on a proactive basis •Participate in team meetings and training •Read and understand the client's plan documents, amendments, etc. •Follow procedures and guidelines •Able to comfortably question the customer in an encouraging manner so as to affect a positive relationship and establish a comfort level to gain the customer's confidence •Possess the ability to analyze and solve problems in a changeable work environment •Possess a cooperative and positive attitude towards customers and team membersQUALIFICATIONS•Excellent ability to communicate effectively with a strong customer service focus • Strong mathematical and personal computer skills •Working knowledge of defined benefit pension plans considered an asset •Minimum 1-2 years in a call centre environment •Proficiency in English and French both written and oral •Proficiency in Microsoft Windows and Microsoft Office (specifically Excel, Word and Access) •Strong attention to detail •Ability to understand and follow oral and written instructions •Ability to successfully work in a team environmentSUMMARYOur client, a leading professional services and pension administration institution is looking for a Bilingual Customer Service Representatives to work a 6-month assignment with the potential to become permanent in downtown Toronto. The successful candidate will work 40 hours per week at a rate of $24.31 per hour.
        Our client, a leading professional services and pension administration institution is looking for a Bilingual Customer Service Representatives to work a 6-month assignment with the potential to become permanent in downtown Toronto. The successful candidate will work 40 hours per week at a rate of $24.31 per hour. The main responsibility will be to answer and resolve customer inquiries regarding their Benefits and Pension PlansIn this role you will be responsible for: •Respond professionally to customer inquiries/complaints received via phone or e-mail and ensure that appropriate action is taken, including follow up •Research participant questions and plan issues •Maintain complete and accurate case notes •Work closely with other customer service representatives and client representatives •Complete special projects as needed •Communicate on a proactive basis •Participate in team meetings and training •Read and understand the client's plan documents, amendments, etc. •Follow procedures and guidelines •Able to comfortably question the customer in an encouraging manner so as to affect a positive relationship and establish a comfort level to gain the customer's confidence •Possess the ability to analyze and solve problems in a changeable work environment •Possess a cooperative and positive attitude towards customers and team membersAdvantages• Gain experience working for a well recognized organization• Earn the competitive wage of $24.31 per hour• Work from home until the office is open• Possibility of assignment being extended or becoming permanent• Work full time hours (8:30am - 5pm) on a 6-month contractQualifications•Bilingual (French and English)• Excellent ability to communicate effectively with a strong customer service focus • Strong mathematical and personal computer skills •Working knowledge of defined benefit pension plans considered an asset •Minimum 1-2 years in a call centre environment •Proficiency in English and French both written and oral •Proficiency in Microsoft Windows and Microsoft Office (specifically Excel, Word and Access) •Strong attention to detail •Ability to understand and follow oral and written instructions •Ability to successfully work in a team environmentLindsay,Sylvia,Carlo,PeggyPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGES• Gain experience working for a well recognized organization• Earn the competitive wage of $24.31 per hour• Work from home until the office is open• Possibility of assignment being extended or becoming permanent• Work full time hours (8:30am - 5pm) on a 6-month contractRESPONSIBILITIES•Respond professionally to customer inquiries/complaints received via phone or e-mail and ensure that appropriate action is taken, including follow up •Research participant questions and plan issues •Maintain complete and accurate case notes •Work closely with other customer service representatives and client representatives •Complete special projects as needed •Communicate on a proactive basis •Participate in team meetings and training •Read and understand the client's plan documents, amendments, etc. •Follow procedures and guidelines •Able to comfortably question the customer in an encouraging manner so as to affect a positive relationship and establish a comfort level to gain the customer's confidence •Possess the ability to analyze and solve problems in a changeable work environment •Possess a cooperative and positive attitude towards customers and team membersQUALIFICATIONS•Excellent ability to communicate effectively with a strong customer service focus • Strong mathematical and personal computer skills •Working knowledge of defined benefit pension plans considered an asset •Minimum 1-2 years in a call centre environment •Proficiency in English and French both written and oral •Proficiency in Microsoft Windows and Microsoft Office (specifically Excel, Word and Access) •Strong attention to detail •Ability to understand and follow oral and written instructions •Ability to successfully work in a team environmentSUMMARYOur client, a leading professional services and pension administration institution is looking for a Bilingual Customer Service Representatives to work a 6-month assignment with the potential to become permanent in downtown Toronto. The successful candidate will work 40 hours per week at a rate of $24.31 per hour.
        • Toronto, Ontario
        • Permanent
        A multi-billion dollar insurance and wealth management group in Canada is looking to add Bilingual Customer Service Representatives on a permanent basis to their downtown Toronto team.Are you someone who is reliable and punctual? Do you have a positive attitude and handle stress well? Are you tech-savvy and a quick learner? Do you want to work downtown Toronto? If you answered yes to these questions, the Bilingual Customer Service Representative position may be a great fit for you!This is a work from home opportunity as their office is currently closed. Why do you want this job?-Located downtown Toronto at University and College, with the option to work from home -Rotational shifts are from Monday-Friday between 8:00 am and 8:00 pm -Training is Monday to Friday 9:00 am to 5:00 pm for 5 weeks-Starting salary is $45,000/year and 2 weeks of vacation-Work for an industry leader who is continuously growing and expanding-Extensive 7-week training program with support, hands-on managementWhat will you be doing?-Working in a fast-paced environment that can be stressful at times-Answering a high volume of calls, between 100-150 per day-Handling inquiries regarding health and dental claims, or administrative matters -Providing excellent service in a timely manner, completing calls within 3-5 minutes-Responding to inquires via emailWho are you? -Fluently bilingual in French and English-Previous experience handling a high volume of customers in a call centre environment-Experience with medical and dental benefits is a must-Previous call center experience is an asset-Tech-savvy, able to toggle between screens and navigate an online information system -Available to work between 7:30 am and 8:00 pm -Team player with the ability to work independently This Bilingual (French/English) Customer Service Representative position offers you the opportunity for permanent employment and professional development with a company that values teamwork, high performance, respect and continuous improvement! If you possess the skills we are looking for and are looking for a permanent opportunity for let's connect! To apply: 1. Apply online!2. Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Bilingual Customer Service Representative Toronto"Ashley,Anastasia,NatalieRESPONSIBILITIESQUALIFICATIONS
        A multi-billion dollar insurance and wealth management group in Canada is looking to add Bilingual Customer Service Representatives on a permanent basis to their downtown Toronto team.Are you someone who is reliable and punctual? Do you have a positive attitude and handle stress well? Are you tech-savvy and a quick learner? Do you want to work downtown Toronto? If you answered yes to these questions, the Bilingual Customer Service Representative position may be a great fit for you!This is a work from home opportunity as their office is currently closed. Why do you want this job?-Located downtown Toronto at University and College, with the option to work from home -Rotational shifts are from Monday-Friday between 8:00 am and 8:00 pm -Training is Monday to Friday 9:00 am to 5:00 pm for 5 weeks-Starting salary is $45,000/year and 2 weeks of vacation-Work for an industry leader who is continuously growing and expanding-Extensive 7-week training program with support, hands-on managementWhat will you be doing?-Working in a fast-paced environment that can be stressful at times-Answering a high volume of calls, between 100-150 per day-Handling inquiries regarding health and dental claims, or administrative matters -Providing excellent service in a timely manner, completing calls within 3-5 minutes-Responding to inquires via emailWho are you? -Fluently bilingual in French and English-Previous experience handling a high volume of customers in a call centre environment-Experience with medical and dental benefits is a must-Previous call center experience is an asset-Tech-savvy, able to toggle between screens and navigate an online information system -Available to work between 7:30 am and 8:00 pm -Team player with the ability to work independently This Bilingual (French/English) Customer Service Representative position offers you the opportunity for permanent employment and professional development with a company that values teamwork, high performance, respect and continuous improvement! If you possess the skills we are looking for and are looking for a permanent opportunity for let's connect! To apply: 1. Apply online!2. Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Bilingual Customer Service Representative Toronto"Ashley,Anastasia,NatalieRESPONSIBILITIESQUALIFICATIONS
        • Toronto, Ontario
        • Contract
        Do you have previous customer service or call centre experience? Are you passionate about client service? Looking to gain experience within a banking environment and can speak both English and French? If so, this may be the perfect opportunity for you!Our client, a top 5 bank, is looking for a Bilingual Customer Service Representative for a 5 month contract in Downtown Toronto! Pay: $24.08/hourHours: Monday to Friday anytime between 8am and 8pm. Shifts will be 7.5 hours longADVANTAGES- Work for a top 5 bank in Canada- Great foot in the door opportunity- Competitive pay rate- Potential for contract extension- TTC Accessible- Long term contractRESPONSIBILITIESAs a Bilingual Customer Service Representative your duties will include but not be limited to:- Providing customer service to internal and external clients, Advisors and Investors requiring additional support with Investor Services- Provide professionalism and composure when dealing with clients- Answering incoming calls- Interacting with team members- Participate in monthly meetings and evaluations- Daily and monthly reporting to management in relation to personal and team metrics- Escalate problematic issues to managementQUALIFICATIONS- Bilingual in English and French- 1 to 3 years of customer service or contact centre experience- Strong client service mentality- Mutual funds experience or knowledge (e.g. BBA finance) is a great asset- IFIC or CSC in progress or completed is an asset* Clear criminal and credit checkSUMMARYInterested in the Bilingual Customer Service Representative role in Downtown Toronto? Apply online today!Candidates moving to the next step of the recruitment process will be contacted.Vittoria,Angel,Alie,Katie,JeremyPhone Number:416.861.9888 Fax Number:416.861.8727
        Do you have previous customer service or call centre experience? Are you passionate about client service? Looking to gain experience within a banking environment and can speak both English and French? If so, this may be the perfect opportunity for you!Our client, a top 5 bank, is looking for a Bilingual Customer Service Representative for a 5 month contract in Downtown Toronto! Pay: $24.08/hourHours: Monday to Friday anytime between 8am and 8pm. Shifts will be 7.5 hours longADVANTAGES- Work for a top 5 bank in Canada- Great foot in the door opportunity- Competitive pay rate- Potential for contract extension- TTC Accessible- Long term contractRESPONSIBILITIESAs a Bilingual Customer Service Representative your duties will include but not be limited to:- Providing customer service to internal and external clients, Advisors and Investors requiring additional support with Investor Services- Provide professionalism and composure when dealing with clients- Answering incoming calls- Interacting with team members- Participate in monthly meetings and evaluations- Daily and monthly reporting to management in relation to personal and team metrics- Escalate problematic issues to managementQUALIFICATIONS- Bilingual in English and French- 1 to 3 years of customer service or contact centre experience- Strong client service mentality- Mutual funds experience or knowledge (e.g. BBA finance) is a great asset- IFIC or CSC in progress or completed is an asset* Clear criminal and credit checkSUMMARYInterested in the Bilingual Customer Service Representative role in Downtown Toronto? Apply online today!Candidates moving to the next step of the recruitment process will be contacted.Vittoria,Angel,Alie,Katie,JeremyPhone Number:416.861.9888 Fax Number:416.861.8727
        • Toronto, Ontario
        • Contract
        Are you passionate about the banking sector and have strong communication and interpersonal skills? Do you have previous customer service and mutual fund experience? Have you recently graduated from a post secondary institution? If so we have an exciting opportunity for you!We are currently recruiting a Contact Centre Representative for a 6 month contract at a Top 5 bank in Toronto (will be working remotely for now). Pay rate: $16.63 hourShifts: 8am -8 pm – rotation shift throughout the dayTraining: Approx. 3- 4 weeks As a Contact Centre Representative, your responsibilities will include but are not limited to:- Client Services is a call Centre that offers support to external Investment Advisors, Financial Planners and Insurance Agents who sell TD Mutual Funds and supports existing TD Guaranteed Investment Funds products. - The team endeavours to exceed Advisors’ expectations in all areas from product information to problem resolution and works very closely with the National Sales team composed of a dedicated team of professionals, including Regional Vice Presidents, Business Development Managers and Business Development Associates.- Resolve account issues with follow upsAdvantages- Work for a top 5 bank- Great foot in the door opportunity for new grads- Working remotely for now (no commute)- Work equipment provided- Potential to become permanent Qualifications- Mutual fund experience - Customer Service experience- University or College graduate- Computer savvy (MS Office)* Clear credit and criminal check required *Interested in this Contact Centre Representative position in Toronto? Apply online today!Qualified candidates will be contacted. Vittoria,Angel,Alie,Katie,JeremyPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGES- Work for a top 5 bank- Great foot in the door opportunity for new grads- Working remotely for now (no commute)- Work equipment provided- Potential to become permanentRESPONSIBILITIESQUALIFICATIONS- Mutual fund experience - Customer Service experience- University or College graduate- Computer savvy (MS Office)* Clear credit and criminal check required *Interested in this Contact Centre Representative position in Toronto? Apply online today!Qualified candidates will be contacted.
        Are you passionate about the banking sector and have strong communication and interpersonal skills? Do you have previous customer service and mutual fund experience? Have you recently graduated from a post secondary institution? If so we have an exciting opportunity for you!We are currently recruiting a Contact Centre Representative for a 6 month contract at a Top 5 bank in Toronto (will be working remotely for now). Pay rate: $16.63 hourShifts: 8am -8 pm – rotation shift throughout the dayTraining: Approx. 3- 4 weeks As a Contact Centre Representative, your responsibilities will include but are not limited to:- Client Services is a call Centre that offers support to external Investment Advisors, Financial Planners and Insurance Agents who sell TD Mutual Funds and supports existing TD Guaranteed Investment Funds products. - The team endeavours to exceed Advisors’ expectations in all areas from product information to problem resolution and works very closely with the National Sales team composed of a dedicated team of professionals, including Regional Vice Presidents, Business Development Managers and Business Development Associates.- Resolve account issues with follow upsAdvantages- Work for a top 5 bank- Great foot in the door opportunity for new grads- Working remotely for now (no commute)- Work equipment provided- Potential to become permanent Qualifications- Mutual fund experience - Customer Service experience- University or College graduate- Computer savvy (MS Office)* Clear credit and criminal check required *Interested in this Contact Centre Representative position in Toronto? Apply online today!Qualified candidates will be contacted. Vittoria,Angel,Alie,Katie,JeremyPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGES- Work for a top 5 bank- Great foot in the door opportunity for new grads- Working remotely for now (no commute)- Work equipment provided- Potential to become permanentRESPONSIBILITIESQUALIFICATIONS- Mutual fund experience - Customer Service experience- University or College graduate- Computer savvy (MS Office)* Clear credit and criminal check required *Interested in this Contact Centre Representative position in Toronto? Apply online today!Qualified candidates will be contacted.
        • Toronto, Ontario
        • Contract
        Do you have previous customer service or call centre experience? Are you passionate about client service? Looking to gain experience within a banking environment and can speak both English and French? If so, this may be the perfect opportunity for you!Our client, a top 5 bank, is looking for a Bilingual Customer Service Representative for a 5 month contract in Downtown Toronto! Pay: $22.70/hourHours: Monday to Friday anytime between 8am and 8pm. Shifts will be 7.5 hours longAs a Bilingual Customer Service Representative your duties will include but not be limited to:- Providing customer service to internal and external clients, Advisors and Investors requiring additional support with Investor Services- Provide professionalism and composure when dealing with clients- Answering incoming calls- Interacting with team members- Participate in monthly meetings and evaluations- Daily and monthly reporting to management in relation to personal and team metrics- Escalate problematic issues to managementAdvantages- Work for a top 5 bank in Canada- Great foot in the door opportunity- Competitive pay rate- Potential for contract extension- TTC Accessible- Long term contractQualifications- Bilingual in English and French- 1 to 3 years of customer service or contact centre experience- Strong client service mentality- Mutual funds experience or knowledge (e.g. BBA finance) is a great asset- IFIC or CSC in progress or completed is an asset* Clear criminal and credit checkInterested in the Bilingual Customer Service Representative role in Downtown Toronto? Apply online today!Candidates moving to the next step of the recruitment process will be contacted.Vittoria,Angel,Alie,Katie,JeremyPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGES- Work for a top 5 bank in Canada- Great foot in the door opportunity- Competitive pay rate- Potential for contract extension- TTC Accessible- Long term contractRESPONSIBILITIESQUALIFICATIONS- Bilingual in English and French- 1 to 3 years of customer service or contact centre experience- Strong client service mentality- Mutual funds experience or knowledge (e.g. BBA finance) is a great asset- IFIC or CSC in progress or completed is an asset* Clear criminal and credit checkInterested in the Bilingual Customer Service Representative role in Downtown Toronto? Apply online today!Candidates moving to the next step of the recruitment process will be contacted.
        Do you have previous customer service or call centre experience? Are you passionate about client service? Looking to gain experience within a banking environment and can speak both English and French? If so, this may be the perfect opportunity for you!Our client, a top 5 bank, is looking for a Bilingual Customer Service Representative for a 5 month contract in Downtown Toronto! Pay: $22.70/hourHours: Monday to Friday anytime between 8am and 8pm. Shifts will be 7.5 hours longAs a Bilingual Customer Service Representative your duties will include but not be limited to:- Providing customer service to internal and external clients, Advisors and Investors requiring additional support with Investor Services- Provide professionalism and composure when dealing with clients- Answering incoming calls- Interacting with team members- Participate in monthly meetings and evaluations- Daily and monthly reporting to management in relation to personal and team metrics- Escalate problematic issues to managementAdvantages- Work for a top 5 bank in Canada- Great foot in the door opportunity- Competitive pay rate- Potential for contract extension- TTC Accessible- Long term contractQualifications- Bilingual in Englis