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      • Ottawa, Ontario
      • Contract
      • $22.17 per hour
      Are you looking for a new job that will let you exercise your customer service muscles while also being able to use your administrative skills? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Do you also have an interest in helping people move or get settled into their new homes? Then we might just have the role you’ve been looking for!We are looking for Customer Service Coordinator to work for a great company based out of Central Ottawa. This will be a remote position for the time being! You’ll be responsible for providing world class customer service to callers over the phone and via email! This is a great job for someone looking for a more professional setting and something that will challenge them daily! This is a great place to work and we know you’ll love it here!AdvantagesWhat’s in it for you?- Know your scheudle for a month at a time!- Pay would be $22/hr- Hours of work between 6:30am and 10pm- Remote to start!- Team oriented environment- No sales or any up selling required- Work for a reputable, stable company- Opportunity to work on inter-departmental projects- Get to help people every day with important projectsResponsibilitiesWhat you’ll do here?- Take and make calls in a tactful and professional manner- Assist clients with solving complex problems- Review files and make suggestions for future claims or projects- Ensure adherence to set policy guidelines and processes- Assist other departments as necessary to ensure a great customer experienceQualificationsWhat will make you successful?- Excellent communication skills in English- Must have previous customer service experience (call centre strongly preferred)- Completion of post-secondary education or equivalent work experience- Background in relocation services would be considered an asset- High attention to detail and ability to maintain professionalism under pressure- Love problem solving- Must be eligible to obtain a government security clearance SummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "CSR - OTT" as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new job that will let you exercise your customer service muscles while also being able to use your administrative skills? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Do you also have an interest in helping people move or get settled into their new homes? Then we might just have the role you’ve been looking for!We are looking for Customer Service Coordinator to work for a great company based out of Central Ottawa. This will be a remote position for the time being! You’ll be responsible for providing world class customer service to callers over the phone and via email! This is a great job for someone looking for a more professional setting and something that will challenge them daily! This is a great place to work and we know you’ll love it here!AdvantagesWhat’s in it for you?- Know your scheudle for a month at a time!- Pay would be $22/hr- Hours of work between 6:30am and 10pm- Remote to start!- Team oriented environment- No sales or any up selling required- Work for a reputable, stable company- Opportunity to work on inter-departmental projects- Get to help people every day with important projectsResponsibilitiesWhat you’ll do here?- Take and make calls in a tactful and professional manner- Assist clients with solving complex problems- Review files and make suggestions for future claims or projects- Ensure adherence to set policy guidelines and processes- Assist other departments as necessary to ensure a great customer experienceQualificationsWhat will make you successful?- Excellent communication skills in English- Must have previous customer service experience (call centre strongly preferred)- Completion of post-secondary education or equivalent work experience- Background in relocation services would be considered an asset- High attention to detail and ability to maintain professionalism under pressure- Love problem solving- Must be eligible to obtain a government security clearance SummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "CSR - OTT" as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • North York, Ontario
      • Permanent
      • $45,000 - $50,000 per year
      Are you looking for a new and exciting opportunity in the North York Area? Are you an experienced customer service representative? Do you have experience working with Big Box Retail stores? Are you skilled with managing logistics? Do you have SAP experience? Than we have the perfect job for you. Customer Service Coordinator: PAY: $45,000 - $50,000Benefits: Full benefitsVacation: 2 WeeksExperience: 4 Years experience with customer service, logistics experience + SAP (or similar)Candidate / Duties: Experience within SAP (inventory modules, productions modules) or similar software. 1 year experience minimum. Great communications skills written and verbal.We are looking for an expert with MS Excel - you will have an opportunity to present your data to the management team on a weekly basis.Experience with clearing customs (basic knowledge of logistics). Problem solving is required. Manufacturing or big retail experience. Cross border logistics. Everything is shipped directly to customers or shipped directly to the warehouse in Detroit.Family owned business - everyone works with multiple hats. Candidates must be able to switch gears and take on other responsibilities.Interacting with their customers, changes in orders, credits, and managing their issues. Help support the supply chain, manage the customer experience. Inbound calls, no outbound calls. anything the customer is requesting from them. Quick pace environment - required that the employee has prioritization skills. KPI based job.Work from home - 5 days a week can have 1 day in the office - from the start come into the warehouse, have product knowledge, and retail experience.Games, prizes every week, a little family environment.Skills for day 1: Attention to detailDisciplinedOrganized FlexibleMulti-Task & Prioritize AdvantagesGreat company with room for growth, has been able to survive the pandemic and continued to prosperResponsibilitiesCustomer Service, Logistics, Order Desk, Order Entry, SAP and ERP data entry QualificationsCustomer Service, Logistics, Order Desk, Order Entry, SAP and ERP data entry SummaryCustomer Service Coordinator: PAY: $45,000 Start date: March 29 *Pending*Benefits: Full benefitsVacation: 2 WeeksExperience: 4 Years experience with customer service, logistics experience + SAPCandidate / Duties: Experience within SAP (inventory modules, productions modules). 1 year experience minimum. Great communications skills written and verbal.Experience with clearing customs (basic knowledge of logistics). Problem solving is required. Manufacturing or big retail experience. Cross border logistics. Everything is shipped directly to customers or shipped directly to the warehouse in Detroit.Family owned business - everyone works with multiple hats. Candidates must be able to switch gears and take on other responsibilities.Interacting with their customers, changes in orders, credits, and managing their issues. Help support the supply chain, manage the customer experience. Inbound calls, no outbound calls. anything the customer is requesting from them. Quick pace environment - required that the employee has prioritization skills. KPI based job.Work from home - 5 days a week can have 1 day in the office - from the start come into the warehouse, have product knowledge, and retail experience.Games, prizes every week, a little family environment.Skills for day 1: Attention to detailDisciplinedOrganized FlexibleMulti-Task & Prioritize Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new and exciting opportunity in the North York Area? Are you an experienced customer service representative? Do you have experience working with Big Box Retail stores? Are you skilled with managing logistics? Do you have SAP experience? Than we have the perfect job for you. Customer Service Coordinator: PAY: $45,000 - $50,000Benefits: Full benefitsVacation: 2 WeeksExperience: 4 Years experience with customer service, logistics experience + SAP (or similar)Candidate / Duties: Experience within SAP (inventory modules, productions modules) or similar software. 1 year experience minimum. Great communications skills written and verbal.We are looking for an expert with MS Excel - you will have an opportunity to present your data to the management team on a weekly basis.Experience with clearing customs (basic knowledge of logistics). Problem solving is required. Manufacturing or big retail experience. Cross border logistics. Everything is shipped directly to customers or shipped directly to the warehouse in Detroit.Family owned business - everyone works with multiple hats. Candidates must be able to switch gears and take on other responsibilities.Interacting with their customers, changes in orders, credits, and managing their issues. Help support the supply chain, manage the customer experience. Inbound calls, no outbound calls. anything the customer is requesting from them. Quick pace environment - required that the employee has prioritization skills. KPI based job.Work from home - 5 days a week can have 1 day in the office - from the start come into the warehouse, have product knowledge, and retail experience.Games, prizes every week, a little family environment.Skills for day 1: Attention to detailDisciplinedOrganized FlexibleMulti-Task & Prioritize AdvantagesGreat company with room for growth, has been able to survive the pandemic and continued to prosperResponsibilitiesCustomer Service, Logistics, Order Desk, Order Entry, SAP and ERP data entry QualificationsCustomer Service, Logistics, Order Desk, Order Entry, SAP and ERP data entry SummaryCustomer Service Coordinator: PAY: $45,000 Start date: March 29 *Pending*Benefits: Full benefitsVacation: 2 WeeksExperience: 4 Years experience with customer service, logistics experience + SAPCandidate / Duties: Experience within SAP (inventory modules, productions modules). 1 year experience minimum. Great communications skills written and verbal.Experience with clearing customs (basic knowledge of logistics). Problem solving is required. Manufacturing or big retail experience. Cross border logistics. Everything is shipped directly to customers or shipped directly to the warehouse in Detroit.Family owned business - everyone works with multiple hats. Candidates must be able to switch gears and take on other responsibilities.Interacting with their customers, changes in orders, credits, and managing their issues. Help support the supply chain, manage the customer experience. Inbound calls, no outbound calls. anything the customer is requesting from them. Quick pace environment - required that the employee has prioritization skills. KPI based job.Work from home - 5 days a week can have 1 day in the office - from the start come into the warehouse, have product knowledge, and retail experience.Games, prizes every week, a little family environment.Skills for day 1: Attention to detailDisciplinedOrganized FlexibleMulti-Task & Prioritize Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Contract
      • $18.33 per hour
      Are you looking for a new job that will let you exercise your customer service muscles while learning new skills at the same time? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Claims Agents to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!Advantages-Monday-Friday work week -Hours of work between 830am and 430pm-Accessible by public transit (parking not available)-Team oriented environment-No sales or any up selling required-Work for a reputable, stable company-Opportunity to work on inter-departmental projects -Get to help people every day with important projectsResponsibilities-Take and make calls in a tactful and professional manner -Process and verify claims - you’ll need to follow the guidelines for this-Expedite emergency claims and situations whenever prudent-Math will be required-Some Data Entry is required-Assist other departments as necessary to ensure a great customer experienceQualificationsWhat will make you successful?-Bilingualism in French and English will be considered a strong asset-Must have previous customer service experience (call centre strongly preferred)-Completion of post-secondary education or equivalent work experience-Knowledge of real estate, mortgages, legal, or banking would be an asset-Experience processing claims would be strongly preferred-High attention to detail and ability to maintain professionalism under pressure-Must be eligible to obtain a government security clearanceSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "Claims" as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new job that will let you exercise your customer service muscles while learning new skills at the same time? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Claims Agents to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!Advantages-Monday-Friday work week -Hours of work between 830am and 430pm-Accessible by public transit (parking not available)-Team oriented environment-No sales or any up selling required-Work for a reputable, stable company-Opportunity to work on inter-departmental projects -Get to help people every day with important projectsResponsibilities-Take and make calls in a tactful and professional manner -Process and verify claims - you’ll need to follow the guidelines for this-Expedite emergency claims and situations whenever prudent-Math will be required-Some Data Entry is required-Assist other departments as necessary to ensure a great customer experienceQualificationsWhat will make you successful?-Bilingualism in French and English will be considered a strong asset-Must have previous customer service experience (call centre strongly preferred)-Completion of post-secondary education or equivalent work experience-Knowledge of real estate, mortgages, legal, or banking would be an asset-Experience processing claims would be strongly preferred-High attention to detail and ability to maintain professionalism under pressure-Must be eligible to obtain a government security clearanceSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "Claims" as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • North York, Ontario
      • Permanent
      Do you have a passion for customer service? Do you enjoy running a team to success? Are you good at problem-solving? Are you Bilingual in French and English? Then we have the job for YOU!Randstad is looking for a Bilingual Call Center Manager to work for a well-known electronic company in the North York area. This is a permanent, full-time position. To find out more, read below.Type: Permanent Hours: Monday - Friday 8am - 5pm. No evenings or weekendsSalary: 85k-90k + 13% annual bonus Location: North York (Steeles Ave & Hwy 400)This is a Work From Home position for the time being Equipment provided by the client Benefits (No premium)3 weeks vacationSick Days Annual BonusAnnual Salary review Room for growth and developmentAdvantages- Permanent opportunity - Competitive Salary (85k-90k)- Regular business hours - Annual Bonus up to 13%- Work from Home (Equipment provided)- 3 weeks vacation + Sick Days- Benefits - Room for growth and development - Opportunity to make this role your own - Be apart of a large and well-known organization Responsibilities- Oversee the BPO call centers overseas - Manage the operational performance of the BPOs- Ensuring agents are meeting their KPIs- Develop and implement new procedures to ensure customer service is number 1- Develop and implement retention and performance incentives - Review other BPO's and source alternative savings - Negotiate vendor work agreements and ensure the services are met on time and on budget - Report into Senior Management Qualifications- Bilingual in French and English is a MUST- Must have experience managing a BPO of over 100 staff - Must have experience running a BPO with chat box and voice chat functions - Min 1-2 performance cycles with their direct reports- Must be able to work and think quickly, as it is a fast-paced environment - Must be able to think outside the box to ensure BPOs are meeting their targets - Experience implement and following through on KPIs, performance reviews, and procedures - Team player, organized, and welcoming SummaryIf this sounds like you, apply today!1) Apply online 2) Send a copy of your resume to "anastasia.kourniotis@randstad.ca" and mention "Bilingual Call Center Manager"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you have a passion for customer service? Do you enjoy running a team to success? Are you good at problem-solving? Are you Bilingual in French and English? Then we have the job for YOU!Randstad is looking for a Bilingual Call Center Manager to work for a well-known electronic company in the North York area. This is a permanent, full-time position. To find out more, read below.Type: Permanent Hours: Monday - Friday 8am - 5pm. No evenings or weekendsSalary: 85k-90k + 13% annual bonus Location: North York (Steeles Ave & Hwy 400)This is a Work From Home position for the time being Equipment provided by the client Benefits (No premium)3 weeks vacationSick Days Annual BonusAnnual Salary review Room for growth and developmentAdvantages- Permanent opportunity - Competitive Salary (85k-90k)- Regular business hours - Annual Bonus up to 13%- Work from Home (Equipment provided)- 3 weeks vacation + Sick Days- Benefits - Room for growth and development - Opportunity to make this role your own - Be apart of a large and well-known organization Responsibilities- Oversee the BPO call centers overseas - Manage the operational performance of the BPOs- Ensuring agents are meeting their KPIs- Develop and implement new procedures to ensure customer service is number 1- Develop and implement retention and performance incentives - Review other BPO's and source alternative savings - Negotiate vendor work agreements and ensure the services are met on time and on budget - Report into Senior Management Qualifications- Bilingual in French and English is a MUST- Must have experience managing a BPO of over 100 staff - Must have experience running a BPO with chat box and voice chat functions - Min 1-2 performance cycles with their direct reports- Must be able to work and think quickly, as it is a fast-paced environment - Must be able to think outside the box to ensure BPOs are meeting their targets - Experience implement and following through on KPIs, performance reviews, and procedures - Team player, organized, and welcoming SummaryIf this sounds like you, apply today!1) Apply online 2) Send a copy of your resume to "anastasia.kourniotis@randstad.ca" and mention "Bilingual Call Center Manager"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Permanent
      • $17 per year
      Are you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team Ottawa, Ontario This is permanent full time position working as a Customer Service and Technical Support Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.5/hour with an additional $1 if you meet your KPIs (post training)Location: Anywhere in Ottawa, Ontario Hours: Must be available to work rotational hours between Monday-Sunday, 7:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: June 28th, 2021(Must be available for orientation day on June 18th)Advantages- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilities- Inbound call centre environment (work from home)- Create a warm, and pleasant experience for clients- Problem solving and troubleshooting guidance with clients - Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Excellent communication skills in English, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and good knowledge of IOS - Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your Resume directly to trisha.ghia@randstad.ca with the subject "Customer Service - Ottawa"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward.SummaryCustomer Service Representative Tech industryFull time and permanent Start Date: June 28th, 2021(Must be available for orientation day on June 18th)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team Ottawa, Ontario This is permanent full time position working as a Customer Service and Technical Support Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.5/hour with an additional $1 if you meet your KPIs (post training)Location: Anywhere in Ottawa, Ontario Hours: Must be available to work rotational hours between Monday-Sunday, 7:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: June 28th, 2021(Must be available for orientation day on June 18th)Advantages- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilities- Inbound call centre environment (work from home)- Create a warm, and pleasant experience for clients- Problem solving and troubleshooting guidance with clients - Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Excellent communication skills in English, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and good knowledge of IOS - Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your Resume directly to trisha.ghia@randstad.ca with the subject "Customer Service - Ottawa"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward.SummaryCustomer Service Representative Tech industryFull time and permanent Start Date: June 28th, 2021(Must be available for orientation day on June 18th)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • North York, Ontario
      • Permanent
      • $16.00 - $18.00 per hour
      Do you enjoy working in customer service? Are you a recent grad looking to start your career? Do you have a passion for problem solving? Do you enjoy working in a team environment? Then we have the job for YOU!Randstad is looking for Customer Service Representatives to work in one of our client's call centers in the North York area. This company distributes glass wear and other items as such.This is a permanent, full-time position with a well-known distribution company. To find out more information, read below.Type of role: Customer Service in a Call Centre SettingLength: PermanentHours of Operation: Monday – Friday 9:00 am – 5:00 pm (NO WEEKENDS)Salary: $16 - $18/hour (Between 33K – 38k)Location: North York (Steeles and Dufferin)TTC and Highway Accessible 2 weeks VacationBenefits after 6 monthsWork in Office- Mask Mandatory - Temp check every day- Socially Distanced- Sanitizer providedAdvantages- Permanent opportunity with lots of room for growth!- Full Time hours (Monday – Friday 9am-5pm)- Competitive pay $16-$18/hour!- 2 weeks’ vacation to start plus 1 week shut down at Christmas - Benefits after 6 months - Free parking!- North York location (TTC accessible)- Opportunity for growth- Business casual dress codeResponsibilitiesJob duties of a Customer Service Representative are, but not limited to:- Taking inbound calls from clients, both from Canada and the U.S- Order management from start to finish with existing clients - Placing orders based on clients/customers requests - Prepare quotes to follow up with clients/customers- Warm up selling to existing clients - Make sure deliveries are sent out in a timely manner - Provide top notch customer service Qualifications- Call Center or Customer Service experience required- B2B Customer Service - College or University education required - Great for Recent Grads!- Time management- Retail, sales, admin is an asset SummaryIf this sounds like you, apply now! If this sounds like someone you may know, send them my email.1) Apply online 2) Send a copy of your resume to Anastasia.kourniotis@randstad.ca and mention “Customer Service Representative North York”Looking forward to hearing from you.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you enjoy working in customer service? Are you a recent grad looking to start your career? Do you have a passion for problem solving? Do you enjoy working in a team environment? Then we have the job for YOU!Randstad is looking for Customer Service Representatives to work in one of our client's call centers in the North York area. This company distributes glass wear and other items as such.This is a permanent, full-time position with a well-known distribution company. To find out more information, read below.Type of role: Customer Service in a Call Centre SettingLength: PermanentHours of Operation: Monday – Friday 9:00 am – 5:00 pm (NO WEEKENDS)Salary: $16 - $18/hour (Between 33K – 38k)Location: North York (Steeles and Dufferin)TTC and Highway Accessible 2 weeks VacationBenefits after 6 monthsWork in Office- Mask Mandatory - Temp check every day- Socially Distanced- Sanitizer providedAdvantages- Permanent opportunity with lots of room for growth!- Full Time hours (Monday – Friday 9am-5pm)- Competitive pay $16-$18/hour!- 2 weeks’ vacation to start plus 1 week shut down at Christmas - Benefits after 6 months - Free parking!- North York location (TTC accessible)- Opportunity for growth- Business casual dress codeResponsibilitiesJob duties of a Customer Service Representative are, but not limited to:- Taking inbound calls from clients, both from Canada and the U.S- Order management from start to finish with existing clients - Placing orders based on clients/customers requests - Prepare quotes to follow up with clients/customers- Warm up selling to existing clients - Make sure deliveries are sent out in a timely manner - Provide top notch customer service Qualifications- Call Center or Customer Service experience required- B2B Customer Service - College or University education required - Great for Recent Grads!- Time management- Retail, sales, admin is an asset SummaryIf this sounds like you, apply now! If this sounds like someone you may know, send them my email.1) Apply online 2) Send a copy of your resume to Anastasia.kourniotis@randstad.ca and mention “Customer Service Representative North York”Looking forward to hearing from you.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Permanent
      • $22.17 per hour
      Are you looking for a new job that will let you exercise your customer service muscles while also being able to use your administrative skills? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Do you also have an interest in helping people move or get settled into their new homes? Then we might just have the role you’ve been looking for!We are looking for Customer Service Coordinator to work for a great company based out of Central Ottawa. This will be a remote position for the time being! You’ll be responsible for providing world class customer service to callers over the phone and via email! This is a great job for someone looking for a more professional setting and something that will challenge them daily! This is a great place to work and we know you’ll love it here!AdvantagesWhat’s in it for you?- Know your scheudle for a month at a time!- Pay would be $22/hr- Hours of work between 6:30am and 10pm- Remote to start!- Team oriented environment- No sales or any up selling required- Work for a reputable, stable company- Opportunity to work on inter-departmental projects- Get to help people every day with important projectsResponsibilitiesWhat you’ll do here?- Take and make calls in a tactful and professional manner- Assist clients with solving complex problems- Review files and make suggestions for future claims or projects- Ensure adherence to set policy guidelines and processes- Assist other departments as necessary to ensure a great customer experienceQualificationsWhat will make you successful?- Excellent communication skills in English- Must have previous customer service experience (call centre strongly preferred)- Completion of post-secondary education or equivalent work experience- Background in relocation services would be considered an asset- High attention to detail and ability to maintain professionalism under pressure- Love problem solving- Must be eligible to obtain a government security clearance SummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.caCalling us at: 613.726.0220 ext 1 and ask for Rikki or ErinWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new job that will let you exercise your customer service muscles while also being able to use your administrative skills? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Do you also have an interest in helping people move or get settled into their new homes? Then we might just have the role you’ve been looking for!We are looking for Customer Service Coordinator to work for a great company based out of Central Ottawa. This will be a remote position for the time being! You’ll be responsible for providing world class customer service to callers over the phone and via email! This is a great job for someone looking for a more professional setting and something that will challenge them daily! This is a great place to work and we know you’ll love it here!AdvantagesWhat’s in it for you?- Know your scheudle for a month at a time!- Pay would be $22/hr- Hours of work between 6:30am and 10pm- Remote to start!- Team oriented environment- No sales or any up selling required- Work for a reputable, stable company- Opportunity to work on inter-departmental projects- Get to help people every day with important projectsResponsibilitiesWhat you’ll do here?- Take and make calls in a tactful and professional manner- Assist clients with solving complex problems- Review files and make suggestions for future claims or projects- Ensure adherence to set policy guidelines and processes- Assist other departments as necessary to ensure a great customer experienceQualificationsWhat will make you successful?- Excellent communication skills in English- Must have previous customer service experience (call centre strongly preferred)- Completion of post-secondary education or equivalent work experience- Background in relocation services would be considered an asset- High attention to detail and ability to maintain professionalism under pressure- Love problem solving- Must be eligible to obtain a government security clearance SummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.caCalling us at: 613.726.0220 ext 1 and ask for Rikki or ErinWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • North York, Ontario
      • Permanent
      Are you a bilingual (French/English) customer service and order management professional looking for a permanent opportunity that will further your career? Are you someone who can work with minimal supervision and also demonstrate leadership? Do you pride yourself on your ability to problem-solve and deliver an excellent customer experience? If the answer is YES, we have an amazing opportunity for you! We are looking for a Sr. Bilingual (French/English) Customer Service Associate with order management experience for a leading pharmaceutical company located in Thornhill. Working as part of a lean team, the Sr. Bilingual Customer Service Associate will provide order management support for the company’s customers with a focus on French-speaking clientele. This is a permanent opportunity for a senior candidate with the right skills who is looking for a new challenge in their career. The Sr. Bilingual Customer Service Associate position is a work-from-home opportunity in the beginning; however, the successful candidate must be available to work in the company’s Thornhill office when required. We are ideally looking for an individual with the right skill set to be able to start by the first week of July 2021.AdvantagesWhat’s in it for YOU as a Sr. Bilingual Customer Service Associate? - Amazing opportunity to be a part of a global brand and begin a new chapter of your professional career - Competitive Package: 70K Annual salary - Excellent benefits and perks- Monday to Friday - 37.5-hour work with great work-life balance - Guaranteed growth for outstanding performers in the company with the great work culture- Opportunity to expand your professional network- Great location in Thornhill ResponsibilitiesWhat YOU will be doing as a Sr. Bilingual Customer Service Associate: •Order Management: completing the customer order process, creating customer accounts, order placement, refunds or exchanges, resolving customer complaints in an accurate and timely manner•Reviewing orders for pricing, products, availability, expiry dating, and discontinued items, and makes adjustments as necessary for release by end of a business day; Ensuring all regional and contract pricing is up to date •Advising sales reps and customers of backorders and processes, handling order status queries; responding to customer inquiries; directing requests and unresolved issues to the designated resource•Identifying and resolving issues that arise in the process, including After Sales Service claims •Liaising with internal departments and 4PL business partners•Responsible for customer service metrics for accounts served and relevant reporting•Developing and measures key performance indicators to determine and improve the effectiveness of customer service activities•Ensuring an efficient order management process that reduces errors and meets cycle time requirements•Building strong relationships and work effectively with internal stakeholders – Supply Chain, Master data, Finance, QA, Plants, and external 4PL partners to improve customer service process and effectivenessQualificationsWhat YOU bring to the role of Sr. Bilingual Customer Service Representative: - Bilingualism is a MUST - you can read, write and speak in both languages effectively (French and English)- Bachelor’s degree in Business Administration or Supply Chain is preferred- 6+ years customer service in pharmaceutical or CPG industries, experience in both B2B and B2C business, as well as Supply Chain is an asset- Knowledge of MS Office tools, experience in leading/ participating ERP implementation (ex. SAP) an asset- Strong customer focus, excellent interpersonal and communication skills; skillful to handle complaints- Demonstrated ability to cultivate collaborative relationships with both internal and external 4PL partners -Results-focused and driven by performance, with a keen sense of organizations and prioritization- Strong work ethic, ability to work in a fast-paced environment and multitaskSummaryIf you feel you're a great fit for this role, please apply immediately. Please send your resume directly to Aqsa Jafri at aqsa.jafri@randstad.ca and Deirdra Wadden at deirdra.wadden@randstad.ca, along with a synopsis of what you're looking for, with the subject line: Sr. Bilingual Customer Service Associate Not interested in this role but still looking for your next great opportunity? Our team oversees various permanent and contract positions, detailed below! If you or someone you know would be interested in the following roles, please reach out to the corresponding contact email below, to discuss further!Corporate Administration/Operational support, such as: Reception, Admin Assistant, Executive Assistant, Customer Service Rep, Data Entry and other Operational support roles. Please reach out to aqsa.jafri@randstad.ca, along with your resume. Logistics, Supply Chain & Manufacturing Administration/Operational support, such as: Logistics Coordinator, Dispatch Coordinator, Customer Service/Order Entry and Warehouse Administration. Please reach out to natasha.villafria@randstad.ca, along with your resumeRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a bilingual (French/English) customer service and order management professional looking for a permanent opportunity that will further your career? Are you someone who can work with minimal supervision and also demonstrate leadership? Do you pride yourself on your ability to problem-solve and deliver an excellent customer experience? If the answer is YES, we have an amazing opportunity for you! We are looking for a Sr. Bilingual (French/English) Customer Service Associate with order management experience for a leading pharmaceutical company located in Thornhill. Working as part of a lean team, the Sr. Bilingual Customer Service Associate will provide order management support for the company’s customers with a focus on French-speaking clientele. This is a permanent opportunity for a senior candidate with the right skills who is looking for a new challenge in their career. The Sr. Bilingual Customer Service Associate position is a work-from-home opportunity in the beginning; however, the successful candidate must be available to work in the company’s Thornhill office when required. We are ideally looking for an individual with the right skill set to be able to start by the first week of July 2021.AdvantagesWhat’s in it for YOU as a Sr. Bilingual Customer Service Associate? - Amazing opportunity to be a part of a global brand and begin a new chapter of your professional career - Competitive Package: 70K Annual salary - Excellent benefits and perks- Monday to Friday - 37.5-hour work with great work-life balance - Guaranteed growth for outstanding performers in the company with the great work culture- Opportunity to expand your professional network- Great location in Thornhill ResponsibilitiesWhat YOU will be doing as a Sr. Bilingual Customer Service Associate: •Order Management: completing the customer order process, creating customer accounts, order placement, refunds or exchanges, resolving customer complaints in an accurate and timely manner•Reviewing orders for pricing, products, availability, expiry dating, and discontinued items, and makes adjustments as necessary for release by end of a business day; Ensuring all regional and contract pricing is up to date •Advising sales reps and customers of backorders and processes, handling order status queries; responding to customer inquiries; directing requests and unresolved issues to the designated resource•Identifying and resolving issues that arise in the process, including After Sales Service claims •Liaising with internal departments and 4PL business partners•Responsible for customer service metrics for accounts served and relevant reporting•Developing and measures key performance indicators to determine and improve the effectiveness of customer service activities•Ensuring an efficient order management process that reduces errors and meets cycle time requirements•Building strong relationships and work effectively with internal stakeholders – Supply Chain, Master data, Finance, QA, Plants, and external 4PL partners to improve customer service process and effectivenessQualificationsWhat YOU bring to the role of Sr. Bilingual Customer Service Representative: - Bilingualism is a MUST - you can read, write and speak in both languages effectively (French and English)- Bachelor’s degree in Business Administration or Supply Chain is preferred- 6+ years customer service in pharmaceutical or CPG industries, experience in both B2B and B2C business, as well as Supply Chain is an asset- Knowledge of MS Office tools, experience in leading/ participating ERP implementation (ex. SAP) an asset- Strong customer focus, excellent interpersonal and communication skills; skillful to handle complaints- Demonstrated ability to cultivate collaborative relationships with both internal and external 4PL partners -Results-focused and driven by performance, with a keen sense of organizations and prioritization- Strong work ethic, ability to work in a fast-paced environment and multitaskSummaryIf you feel you're a great fit for this role, please apply immediately. Please send your resume directly to Aqsa Jafri at aqsa.jafri@randstad.ca and Deirdra Wadden at deirdra.wadden@randstad.ca, along with a synopsis of what you're looking for, with the subject line: Sr. Bilingual Customer Service Associate Not interested in this role but still looking for your next great opportunity? Our team oversees various permanent and contract positions, detailed below! If you or someone you know would be interested in the following roles, please reach out to the corresponding contact email below, to discuss further!Corporate Administration/Operational support, such as: Reception, Admin Assistant, Executive Assistant, Customer Service Rep, Data Entry and other Operational support roles. Please reach out to aqsa.jafri@randstad.ca, along with your resume. Logistics, Supply Chain & Manufacturing Administration/Operational support, such as: Logistics Coordinator, Dispatch Coordinator, Customer Service/Order Entry and Warehouse Administration. Please reach out to natasha.villafria@randstad.ca, along with your resumeRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Contract
      • $16.15 per hour
      Are you looking for a new job that will let you exercise your customer service muscles while learning new skills at the same time? Have you been looking to get into a more professional line of work? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Customer Service Reps to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!Advantages-Monday-Friday work week -Hours of work between 8am and 8pm-Accessible by public transit (parking not available)-Team oriented environment-No sales or any up selling required-Work for a reputable, stable company-Opportunity to work on inter-departmental projects Responsibilities-Receive calls, emails, chats and video calls-Be the first point of contact for clients in stressful situations-Provide advice and suggestions based on certain policies-Effectively handle customer inquiries and issues-Assist other departments as necessary to ensure a great customer experienceQualifications-Bilingualism in French and English will be considered a strong asset-Must have previous call centre experience-Completion of post-secondary education or equivalent work experience-Familiarity with CRM systems-High attention to detail and ability to maintain professionalism under pressure-Love problem solving-Must be eligible to obtain a government security clearanceSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "contact centre" as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new job that will let you exercise your customer service muscles while learning new skills at the same time? Have you been looking to get into a more professional line of work? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Customer Service Reps to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!Advantages-Monday-Friday work week -Hours of work between 8am and 8pm-Accessible by public transit (parking not available)-Team oriented environment-No sales or any up selling required-Work for a reputable, stable company-Opportunity to work on inter-departmental projects Responsibilities-Receive calls, emails, chats and video calls-Be the first point of contact for clients in stressful situations-Provide advice and suggestions based on certain policies-Effectively handle customer inquiries and issues-Assist other departments as necessary to ensure a great customer experienceQualifications-Bilingualism in French and English will be considered a strong asset-Must have previous call centre experience-Completion of post-secondary education or equivalent work experience-Familiarity with CRM systems-High attention to detail and ability to maintain professionalism under pressure-Love problem solving-Must be eligible to obtain a government security clearanceSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "contact centre" as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • North York, Ontario
      • Permanent
      • $19.00 per hour
      Customer Service and Sales Associate in Toronto!Do you have experience working in customer service? Do you enjoy problem solving issues and working in a fast-paced/dynamic position? Are you looking to work in a family-like work environment? Then we have an amazing PERMANENT opportunity for you!We are looking for a Customer Service and Sales Associate for a leading employer in the medical equipment industry, located in both Vaughan and Toronto. The Customer Service and Sales Associate plays a pivotal role in maintaining the company’s reputation for outstanding customer experience and low prices. The Customer Service and Sales Associate provides customer service in person and over the telephone, sells medical equipment, opens the store, checks voicemails, and maintains office/store cleanliness. This is a permanent position and we are looking for candidates in the Toronto or Vaughan area with availability to start immediately. The successful candidate will have the chance to join a family run business with an incredibly talented, passionate, and driven team!If you are interested in hearing more, please email your resume to Jessica.Bayuk@randstad.ca or Deirdra.Wadden@randstad.ca !AdvantagesWhat’s in it for YOU as a Customer Service and Sales Associate:- Hourly rate: $19/hour + commission after 6 months- Full time hours: 9:00 am - 5:00 pm, Monday - Friday, occasional Saturdays- Working on site with your own desk and area- Great locations in Vaughan and Toronto - Easy access by personal vehicle- Clean and well managed office and store with strict COVID-19 measures in placeResponsibilitiesWhat YOU will be doing as a Customer Service and Sales Associate:- Delivering quality customer service in person and over the phone.- Assisting customers with purchases and rental services, including hospital beds, home medical devices, wheelchairs, medical lift chairs, bathroom products and other medical devices.- Greeting customers and quickly establish a rapport - Providing expert guidance on home healthcare products and services- Opening and closing responsibilities- Maintaining office cleanliness.- Reception and general administrative duties. QualificationsWhat YOU bring to the role of Customer Service and Sales Associate:- 1-3 years of Sales experience in retail or showroom setting- Excellent communication skills- Access to a vehicle is preferred - this position requires the successful candidate to support in two store locations in Toronto and Vaughan - Experience selling home medical devices is preferred - Proficiency in MS Office and Quickbooks is prefered- Self-starter- Takes initiative- Friendly, team playerSummaryIf you believe this Customer Service and Sales Associate opportunity in Toronto is perfect for you, please apply as soon as possible, and feel free to give us a call if you have any questions. If you have the relevant experience, please send your resume and a synopsis of why you'd be a good fit to Jessica.Bayuk@randstad.ca or Deirdra.Wadden@randstad.ca Not interested in this role but still looking for your next great opportunity? We specialize in hiring for clinical and non-clinical administrative roles within private and public-sector healthcare space. Our team oversees various permanent and contract positions, including Data Entry Administrators, Medical Office Assistants, Receptionists, Patient Coordinators and Medical Office Administrators. If you or someone you know would be interested in the following roles, please reach out to the contact emails below to discuss further!Halton Region:Jessica.Bayuk@randstad.caPeel Region:Kianna.Padua@randstad.caGeneral:Deirdra.Wadden@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Customer Service and Sales Associate in Toronto!Do you have experience working in customer service? Do you enjoy problem solving issues and working in a fast-paced/dynamic position? Are you looking to work in a family-like work environment? Then we have an amazing PERMANENT opportunity for you!We are looking for a Customer Service and Sales Associate for a leading employer in the medical equipment industry, located in both Vaughan and Toronto. The Customer Service and Sales Associate plays a pivotal role in maintaining the company’s reputation for outstanding customer experience and low prices. The Customer Service and Sales Associate provides customer service in person and over the telephone, sells medical equipment, opens the store, checks voicemails, and maintains office/store cleanliness. This is a permanent position and we are looking for candidates in the Toronto or Vaughan area with availability to start immediately. The successful candidate will have the chance to join a family run business with an incredibly talented, passionate, and driven team!If you are interested in hearing more, please email your resume to Jessica.Bayuk@randstad.ca or Deirdra.Wadden@randstad.ca !AdvantagesWhat’s in it for YOU as a Customer Service and Sales Associate:- Hourly rate: $19/hour + commission after 6 months- Full time hours: 9:00 am - 5:00 pm, Monday - Friday, occasional Saturdays- Working on site with your own desk and area- Great locations in Vaughan and Toronto - Easy access by personal vehicle- Clean and well managed office and store with strict COVID-19 measures in placeResponsibilitiesWhat YOU will be doing as a Customer Service and Sales Associate:- Delivering quality customer service in person and over the phone.- Assisting customers with purchases and rental services, including hospital beds, home medical devices, wheelchairs, medical lift chairs, bathroom products and other medical devices.- Greeting customers and quickly establish a rapport - Providing expert guidance on home healthcare products and services- Opening and closing responsibilities- Maintaining office cleanliness.- Reception and general administrative duties. QualificationsWhat YOU bring to the role of Customer Service and Sales Associate:- 1-3 years of Sales experience in retail or showroom setting- Excellent communication skills- Access to a vehicle is preferred - this position requires the successful candidate to support in two store locations in Toronto and Vaughan - Experience selling home medical devices is preferred - Proficiency in MS Office and Quickbooks is prefered- Self-starter- Takes initiative- Friendly, team playerSummaryIf you believe this Customer Service and Sales Associate opportunity in Toronto is perfect for you, please apply as soon as possible, and feel free to give us a call if you have any questions. If you have the relevant experience, please send your resume and a synopsis of why you'd be a good fit to Jessica.Bayuk@randstad.ca or Deirdra.Wadden@randstad.ca Not interested in this role but still looking for your next great opportunity? We specialize in hiring for clinical and non-clinical administrative roles within private and public-sector healthcare space. Our team oversees various permanent and contract positions, including Data Entry Administrators, Medical Office Assistants, Receptionists, Patient Coordinators and Medical Office Administrators. If you or someone you know would be interested in the following roles, please reach out to the contact emails below to discuss further!Halton Region:Jessica.Bayuk@randstad.caPeel Region:Kianna.Padua@randstad.caGeneral:Deirdra.Wadden@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Contract
      • $16.15 per hour
      Are you looking for a new job that will let you exercise your customer service muscles while learning new skills at the same time? Have you been looking to get into a more professional line of work? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Contact Centre Agents to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!Advantages-Monday-Friday work week -Hours of work between 8am and 8pm-Accessible by public transit (parking not available)-Team oriented environment-No sales or any up selling required-Work for a reputable, stable company-Opportunity to work on inter-departmental projects Responsibilities-Receive calls, emails, chats and video calls-Be the first point of contact for clients in stressful situations-Provide advice and suggestions based on certain policies-Effectively handle customer inquiries and issues-Assist other departments as necessary to ensure a great customer experienceQualifications-Bilingualism in French and English will be considered a strong asset-Must have previous call centre experience-Completion of post-secondary education or equivalent work experience-Familiarity with CRM systems-High attention to detail and ability to maintain professionalism under pressure-Love problem solving-Must be eligible to obtain a government security clearanceSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "contact centre" as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new job that will let you exercise your customer service muscles while learning new skills at the same time? Have you been looking to get into a more professional line of work? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking for!We are looking for Contact Centre Agents to work in the heart of Ottawa, just west of downtown. You’ll be responsible for providing world class customer service to callers over the phone and via email! This Ottawa office is a great space to work and we know you’ll love it here!Advantages-Monday-Friday work week -Hours of work between 8am and 8pm-Accessible by public transit (parking not available)-Team oriented environment-No sales or any up selling required-Work for a reputable, stable company-Opportunity to work on inter-departmental projects Responsibilities-Receive calls, emails, chats and video calls-Be the first point of contact for clients in stressful situations-Provide advice and suggestions based on certain policies-Effectively handle customer inquiries and issues-Assist other departments as necessary to ensure a great customer experienceQualifications-Bilingualism in French and English will be considered a strong asset-Must have previous call centre experience-Completion of post-secondary education or equivalent work experience-Familiarity with CRM systems-High attention to detail and ability to maintain professionalism under pressure-Love problem solving-Must be eligible to obtain a government security clearanceSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "contact centre" as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Permanent
      Are you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Ontario.This is permanent full time position working as a Customer Service and Technical Support Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.5/hour.Location: Anywhere in OntarioHours: Must be available to work rotational hours between Monday-Sunday, 8:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: June 7th, 2021Advantages- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilities- Inbound call centre environment (work from home)- Create a warm, and pleasant experience for clients- Problem solving and troubleshooting guidance with clients - Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Excellent communication skills in English, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and good knowledge of IOS - Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your Resume directly to tahina.renord@randstad.ca with the subject "Customer Service - Ontario "Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward.SummaryCustomer Service Representative Tech industryFull time and permanent June 7th 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? If you answered yes to these questions, then we are looking for you to join a dynamic team in Ontario.This is permanent full time position working as a Customer Service and Technical Support Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.5/hour.Location: Anywhere in OntarioHours: Must be available to work rotational hours between Monday-Sunday, 8:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: June 7th, 2021Advantages- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home- Great work culture- Career progression opportunities- Equipment provided by the company- Several discounts used on various services- Employee benefit planResponsibilities- Inbound call centre environment (work from home)- Create a warm, and pleasant experience for clients- Problem solving and troubleshooting guidance with clients - Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Excellent communication skills in English, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and good knowledge of IOS - Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your Resume directly to tahina.renord@randstad.ca with the subject "Customer Service - Ontario "Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward.SummaryCustomer Service Representative Tech industryFull time and permanent June 7th 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • North York, Ontario
      • Contract
      Do you want to pursue a career in call center? Do you enjoy interacting with customers? Are you full-time available? Are you interested in working in the insurance industry?If you answered "yes" to any of the above, then this opportunity is for you! All candidates encouraged to apply! We want to hear from YOU.This is your opportunity to work in a TOP growing call center in Canada, utilize your customer service and sales experience, and enjoy working in rich culture!Contract to permanent position starting as of Friday June 4th 2021 What(Job title)?- Outbound Solutions Specialist (Customer service and telesales agent)Where?- Work from homeWhen?- Training starts Friday June 4th 2021 Hours of Operation:Monday - Sunday 7 AM to 11 PMPay rate: $14.25 per hour (plus additional sales incentives)Advantages- One of the fastest growing call centers in Canada- Benefits package available at a reduced rate- Permanently work from home - Immediate hiring- Great work culture & work/life balance- Career progression opportunities!- Weekly Pay!Responsibilities- Outbound call support in a call center environment- Promote and recommend the latest services to existing customers on inbound/outbound sales calls- Enter and maintain the information in multiple computer systems- Provide quick and accurate responses in accordance with the service standards set in place and responds to requests- Offer a solution to the customers to best fulfill their requests- Deliver the best customer experience by responding to customer inquires in a professional attitude- Warm sales to existing customerQualifications- Previous experience in customer service, sales, retail or call center is required- Excellent communication skills in English - Detail oriented & organized- Strong computer skills- Full time availability including weekends- Must have the internet router, ethernet cable, personal computer, and a USB headset - Must be able to clear a criminal background check Here's how you can apply:- Email your resume to Yasameen at yasameen.aljanabi@randstad.ca with subject line "Outbound Customer Service"- Apply directly on www.randstad.caSummaryOutbound Customer Service Representative June 4th 2021 $14.25 per hour Work from home Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you want to pursue a career in call center? Do you enjoy interacting with customers? Are you full-time available? Are you interested in working in the insurance industry?If you answered "yes" to any of the above, then this opportunity is for you! All candidates encouraged to apply! We want to hear from YOU.This is your opportunity to work in a TOP growing call center in Canada, utilize your customer service and sales experience, and enjoy working in rich culture!Contract to permanent position starting as of Friday June 4th 2021 What(Job title)?- Outbound Solutions Specialist (Customer service and telesales agent)Where?- Work from homeWhen?- Training starts Friday June 4th 2021 Hours of Operation:Monday - Sunday 7 AM to 11 PMPay rate: $14.25 per hour (plus additional sales incentives)Advantages- One of the fastest growing call centers in Canada- Benefits package available at a reduced rate- Permanently work from home - Immediate hiring- Great work culture & work/life balance- Career progression opportunities!- Weekly Pay!Responsibilities- Outbound call support in a call center environment- Promote and recommend the latest services to existing customers on inbound/outbound sales calls- Enter and maintain the information in multiple computer systems- Provide quick and accurate responses in accordance with the service standards set in place and responds to requests- Offer a solution to the customers to best fulfill their requests- Deliver the best customer experience by responding to customer inquires in a professional attitude- Warm sales to existing customerQualifications- Previous experience in customer service, sales, retail or call center is required- Excellent communication skills in English - Detail oriented & organized- Strong computer skills- Full time availability including weekends- Must have the internet router, ethernet cable, personal computer, and a USB headset - Must be able to clear a criminal background check Here's how you can apply:- Email your resume to Yasameen at yasameen.aljanabi@randstad.ca with subject line "Outbound Customer Service"- Apply directly on www.randstad.caSummaryOutbound Customer Service Representative June 4th 2021 $14.25 per hour Work from home Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • North York, Ontario
      • Contract
      Are you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? Are you bilingual in English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team OntarioThis is permanent full time position working as a Bilingual Customer Service Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16/hour.Location: Anywhere in Ontario (Greater Toronto Area)Hours: Must be available to work rotational hours between Monday-Sunday, 7:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: June 15th, 2021Advantages- One of the fastest growing call centers in Canada- Benefits package available at a reduced rate- Permanently work from home- Immediate hiring- Great work culture & work/life balance- Career progression opportunities!- Weekly Pay!Responsibilities- Inbound call centre environment (work from home)- Create a warm, and pleasant experience for clients- Explaining details and processes to customers over the phone to resolve their questions or concerns- Data entry in client profiles- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Previous experience in customer service, retail or call center is required- Excellent communication skills in English and French - Detail oriented & organized- Strong computer skills- Full time availability including weekends- Must have the internet router, ethernet cable, personal computer, and a USB headset- Must be able to clear a criminal background checkHere's how you can apply:- Email your resume to Yasameen at yasameen.aljanabi@randstad.ca with subject line "Bilingual Customer Service"- Apply directly on www.randstad.caSummaryBilingual Customer Service RepresentativeJune 15th 2021$16 per hourWork from homeRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about helping people? Do you enjoy speaking to customers and provide them with solutions? Are you bilingual in English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team OntarioThis is permanent full time position working as a Bilingual Customer Service Representative. Work from the comfort of your own home - remote position. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16/hour.Location: Anywhere in Ontario (Greater Toronto Area)Hours: Must be available to work rotational hours between Monday-Sunday, 7:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date: June 15th, 2021Advantages- One of the fastest growing call centers in Canada- Benefits package available at a reduced rate- Permanently work from home- Immediate hiring- Great work culture & work/life balance- Career progression opportunities!- Weekly Pay!Responsibilities- Inbound call centre environment (work from home)- Create a warm, and pleasant experience for clients- Explaining details and processes to customers over the phone to resolve their questions or concerns- Data entry in client profiles- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindsetQualifications- Previous experience in customer service, retail or call center is required- Excellent communication skills in English and French - Detail oriented & organized- Strong computer skills- Full time availability including weekends- Must have the internet router, ethernet cable, personal computer, and a USB headset- Must be able to clear a criminal background checkHere's how you can apply:- Email your resume to Yasameen at yasameen.aljanabi@randstad.ca with subject line "Bilingual Customer Service"- Apply directly on www.randstad.caSummaryBilingual Customer Service RepresentativeJune 15th 2021$16 per hourWork from homeRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Contract
      • $20.00 - $25.00 per hour
      Are you looking for an opportunity to stretch your tech-savvy muscles? Do you enjoy helping people resolve their tech issues, and are you that person that is always helping people connect to their online video calls? Do you have an interest in A/V or with production of videos? If yes, this might be just the job for you!We are looking for Bilingual Technical Support Operators to work with one of our clients in the A/V industry. You'll need to have a strong foundation in all things technical, but you'll also get to learn new things, and potentially start a career with a growing industry! This will be a contract of indeterminate length, based on performance. You will need to work out of the Ottawa South location. This is a great environment with lots of room for growth - please keep reading to see if this might be the opportunity for you!AdvantagesWhy You’ll love it here:- Convenient location (fully transit accessible)- Pay starting at $20/hr- Enjoy a professional team environment- Work for one of the fastest growing and reputable companies in the A/V field- Great team environmentResponsibilitiesWhat You’ll be doing:- Using Zoom to help clients join the broadcast- Working in a line and taking directions from the producers- Providing feedback and assistance to clients- Troubleshooting and some supportQualificationsWhat You’ll bring to the role:- background in helpdesk or tech support - need to be tech savvy - Experience with Zoom (enterprise level) is an asset- Experience with MS Suite required- Must be Bilingual (English and French) SummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (use "Tech support" as the subject)Calling us at: 613.726.0220 ext 1 and ask for Rikki or ErinWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contactedRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for an opportunity to stretch your tech-savvy muscles? Do you enjoy helping people resolve their tech issues, and are you that person that is always helping people connect to their online video calls? Do you have an interest in A/V or with production of videos? If yes, this might be just the job for you!We are looking for Bilingual Technical Support Operators to work with one of our clients in the A/V industry. You'll need to have a strong foundation in all things technical, but you'll also get to learn new things, and potentially start a career with a growing industry! This will be a contract of indeterminate length, based on performance. You will need to work out of the Ottawa South location. This is a great environment with lots of room for growth - please keep reading to see if this might be the opportunity for you!AdvantagesWhy You’ll love it here:- Convenient location (fully transit accessible)- Pay starting at $20/hr- Enjoy a professional team environment- Work for one of the fastest growing and reputable companies in the A/V field- Great team environmentResponsibilitiesWhat You’ll be doing:- Using Zoom to help clients join the broadcast- Working in a line and taking directions from the producers- Providing feedback and assistance to clients- Troubleshooting and some supportQualificationsWhat You’ll bring to the role:- background in helpdesk or tech support - need to be tech savvy - Experience with Zoom (enterprise level) is an asset- Experience with MS Suite required- Must be Bilingual (English and French) SummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (use "Tech support" as the subject)Calling us at: 613.726.0220 ext 1 and ask for Rikki or ErinWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contactedRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Permanent
      Are you passionate about sales? Do you enjoy connecting with clients from all different walks of life and engaging them around a valuable topic? Do you have the confidence necessary to win over potential new clients? You might be just who we’ve been looking for!We are looking for a driven and motivated Inside Sales Representative to work from home (at least for now!) for a great not-for-profit organization. As an Inside Sales Representative, you’ll be responsible for making outbound calls to other organizations and businesses throughout the region. You’ll be challenged every day to reach targets and to develop your sales skills. Read below for some specifics about the role and why you should work here!AdvantagesWhy will you love it here?Base Salary of 30k + commission (Typical 1st year take home is 50k!)bi-monthly pay cyclemedical/dental benefits, RRSP matching, and vacationwork from homecomputer and work phone providedResponsibilitiesWhat you will be doing here:You will make outbound calls (cold calls) to companies and organizations in the assigned regionYou’ll need to prospect for leads onlineOnce you have leads, you’ll need to capitalize on themYou’ll be building strong relationships with business partners and companies through the areaMost importantly, you’ll be expected to meet or exceed your targetsQualificationsWhat will you need to be successful?A drive to succeed!At least 2 years of phone sales experience, preferably in an outbound capacityB2B sales experience will be extremely helpful Bilingualism in English and French an assetYou will NEED to be self-motivated and driven to succeedExcellent communication skills and the ability to present effectively over the phoneLocated in Ottawa - you will need to be able to commute to the office once it re-opensSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingYou can also…E-mail us at: callcentreottawa@randstad.ca (please use "Inside Sales" as the subject line)We appreciate all applications, however, only those who meet the requirements for this role will be contacted.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availability.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about sales? Do you enjoy connecting with clients from all different walks of life and engaging them around a valuable topic? Do you have the confidence necessary to win over potential new clients? You might be just who we’ve been looking for!We are looking for a driven and motivated Inside Sales Representative to work from home (at least for now!) for a great not-for-profit organization. As an Inside Sales Representative, you’ll be responsible for making outbound calls to other organizations and businesses throughout the region. You’ll be challenged every day to reach targets and to develop your sales skills. Read below for some specifics about the role and why you should work here!AdvantagesWhy will you love it here?Base Salary of 30k + commission (Typical 1st year take home is 50k!)bi-monthly pay cyclemedical/dental benefits, RRSP matching, and vacationwork from homecomputer and work phone providedResponsibilitiesWhat you will be doing here:You will make outbound calls (cold calls) to companies and organizations in the assigned regionYou’ll need to prospect for leads onlineOnce you have leads, you’ll need to capitalize on themYou’ll be building strong relationships with business partners and companies through the areaMost importantly, you’ll be expected to meet or exceed your targetsQualificationsWhat will you need to be successful?A drive to succeed!At least 2 years of phone sales experience, preferably in an outbound capacityB2B sales experience will be extremely helpful Bilingualism in English and French an assetYou will NEED to be self-motivated and driven to succeedExcellent communication skills and the ability to present effectively over the phoneLocated in Ottawa - you will need to be able to commute to the office once it re-opensSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingYou can also…E-mail us at: callcentreottawa@randstad.ca (please use "Inside Sales" as the subject line)We appreciate all applications, however, only those who meet the requirements for this role will be contacted.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availability.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • North York, Ontario
      • Contract
      Are you interested in technology and have a passion for sales/customer service? As you tech-savvy or have experience with IT sales (i.e. Best Buy)? Are you looking for a long-term contract with career growth potential and permanent potential? If so, we have the perfect role for you!We are currently hiring for an Inside Sales Support Representative for our client, a Fortune 50 company and an IT giant! This is a great opportunity if you want to work with an internationally known technologies company while demonstrating your tech-savvy knowledge and sales skills.This opportunity would be great for someone looking to grow from a junior assistant sales admin and develop further within the company.Advantages- Work for an internationally well-known technologies company- Work from Home- North York location - Close to Victoria Park and Finch Ave E- 12-month contract!- Possibility of permanent hire- $17.29/hr (English only)- $23.78/hour (Bilingual - French and English)- Monday to Friday - No weekends- 40 hours/week - regular daytime hours- 9am to 6pm- Ideal start date: ASAPWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs an Inside Sales Support Representative, you would be responsible for:• Responding to customer inquiries• Selling products and services (via telephone, web, and email) to specified customer segments• Processing purchase orders• Processing customer returns, complaints, and invoice issues• Day to day administrative tasks as neededQualificationsMinimum 1 years of inside sales experience - technology sales experience preferredProficient in MS Office toolsExcellent communication skillsStrong drive to exceed goal - strong initiativeStrong attention to detailBilingual in French and English as strong assetSummaryIf you are interested in the Inside Sales Representative role with an internationally well-known technologies company, please apply online at www.randstad. ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you interested in technology and have a passion for sales/customer service? As you tech-savvy or have experience with IT sales (i.e. Best Buy)? Are you looking for a long-term contract with career growth potential and permanent potential? If so, we have the perfect role for you!We are currently hiring for an Inside Sales Support Representative for our client, a Fortune 50 company and an IT giant! This is a great opportunity if you want to work with an internationally known technologies company while demonstrating your tech-savvy knowledge and sales skills.This opportunity would be great for someone looking to grow from a junior assistant sales admin and develop further within the company.Advantages- Work for an internationally well-known technologies company- Work from Home- North York location - Close to Victoria Park and Finch Ave E- 12-month contract!- Possibility of permanent hire- $17.29/hr (English only)- $23.78/hour (Bilingual - French and English)- Monday to Friday - No weekends- 40 hours/week - regular daytime hours- 9am to 6pm- Ideal start date: ASAPWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs an Inside Sales Support Representative, you would be responsible for:• Responding to customer inquiries• Selling products and services (via telephone, web, and email) to specified customer segments• Processing purchase orders• Processing customer returns, complaints, and invoice issues• Day to day administrative tasks as neededQualificationsMinimum 1 years of inside sales experience - technology sales experience preferredProficient in MS Office toolsExcellent communication skillsStrong drive to exceed goal - strong initiativeStrong attention to detailBilingual in French and English as strong assetSummaryIf you are interested in the Inside Sales Representative role with an internationally well-known technologies company, please apply online at www.randstad. ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Vars, Ontario
      • Contract
      Do you love getting to learn new things? Do you have a passion for assisting people achieve their dreams? Do you have some years of customer service or sales experience under your belt? If so, we may have just the role for you!We are working with a great company located in Vars to find a Bilingual Customer Service Specialist. What will you be doing? Better question is what won't you be doing! This job will be multi-faceted; you'll be answering inquiries, following up with existing clients, some sales, and some account management. If you like talking to people, and adding value, this is for you.This position would need to start in office for training, but after training is completed there are flexibple work arrangements. THis is a contract opportunity that could transition to a permanent role for the right candidateAdvantagesWhy you'll love working here:Monday-Friday schedule, from 830-5flexible work arrangement starting pay between $20-22/hrcontract to permanent opportunitygreat company with tonnes of room for advancementResponsibilitiesWhat you'll be doing here:You'll respond to inquiries about products and servicesYou'll be collecting payments (some collections)Track various client accounts and sales opportunitiesHelp develop long term partnerships within the industry QualificationsWhat will make you successful:Bilingual in English and French (mandatory)working knowledge of MS Office is requiredexperience within the automotive industry would be a strong assetyou need to want to learna valid driving licenseability to pass a background checkSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingYou can also…E-mail us at: callcentreottawa@randstad.ca (please use "Bilingual CSS" as the subject line)Calling us at: 613.726.0220 ext 1 and ask for Erin or RikkiWe appreciate all applications, however, only those who meet the requirements for this role will be contacted.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availability.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you love getting to learn new things? Do you have a passion for assisting people achieve their dreams? Do you have some years of customer service or sales experience under your belt? If so, we may have just the role for you!We are working with a great company located in Vars to find a Bilingual Customer Service Specialist. What will you be doing? Better question is what won't you be doing! This job will be multi-faceted; you'll be answering inquiries, following up with existing clients, some sales, and some account management. If you like talking to people, and adding value, this is for you.This position would need to start in office for training, but after training is completed there are flexibple work arrangements. THis is a contract opportunity that could transition to a permanent role for the right candidateAdvantagesWhy you'll love working here:Monday-Friday schedule, from 830-5flexible work arrangement starting pay between $20-22/hrcontract to permanent opportunitygreat company with tonnes of room for advancementResponsibilitiesWhat you'll be doing here:You'll respond to inquiries about products and servicesYou'll be collecting payments (some collections)Track various client accounts and sales opportunitiesHelp develop long term partnerships within the industry QualificationsWhat will make you successful:Bilingual in English and French (mandatory)working knowledge of MS Office is requiredexperience within the automotive industry would be a strong assetyou need to want to learna valid driving licenseability to pass a background checkSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingYou can also…E-mail us at: callcentreottawa@randstad.ca (please use "Bilingual CSS" as the subject line)Calling us at: 613.726.0220 ext 1 and ask for Erin or RikkiWe appreciate all applications, however, only those who meet the requirements for this role will be contacted.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availability.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • North York, Ontario
      • Contract
      Are you looking for a new job that will allow you assist many different people and get to provide them with excellent customer support? Have you been looking to get into a more professional line of work? Do you have experience working in a call center or other high volume customer service role, and already possess at least Reliability clearance? Then we might just have the role you’ve been looking for!We are looking for Customer Service Representatives to work remotely on a contract-to-permanent assignment! This would be a call centre and data entry kind of role, with full time hours. You will need to already posses at least reliability clearance, and be fully available to work. If this sounds like you, keep reading to learn more!Advantages- 8 hour shifts between 7am and 1am- Fully remote work!- Team oriented environment- No sales or any up selling required- Work for a reputable, stable companyResponsibilities- Process inbound and outbound customer service calls in a professional, courteous, and efficient manner- Takes and dispatches messages accurately- Work on special projects as required- Comply with all company policies and procedures- Other duties as requiredQualifications- Must have Reliability level clearance- Must have great communication skills in English (French is a strong asset)- Ability to type 30 wpm- Must have a windows 10 computer and a USB headset- Need to be able to directly connect to your modem/router with an ethernet cableSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "reliability csr" as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new job that will allow you assist many different people and get to provide them with excellent customer support? Have you been looking to get into a more professional line of work? Do you have experience working in a call center or other high volume customer service role, and already possess at least Reliability clearance? Then we might just have the role you’ve been looking for!We are looking for Customer Service Representatives to work remotely on a contract-to-permanent assignment! This would be a call centre and data entry kind of role, with full time hours. You will need to already posses at least reliability clearance, and be fully available to work. If this sounds like you, keep reading to learn more!Advantages- 8 hour shifts between 7am and 1am- Fully remote work!- Team oriented environment- No sales or any up selling required- Work for a reputable, stable companyResponsibilities- Process inbound and outbound customer service calls in a professional, courteous, and efficient manner- Takes and dispatches messages accurately- Work on special projects as required- Comply with all company policies and procedures- Other duties as requiredQualifications- Must have Reliability level clearance- Must have great communication skills in English (French is a strong asset)- Ability to type 30 wpm- Must have a windows 10 computer and a USB headset- Need to be able to directly connect to your modem/router with an ethernet cableSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "reliability csr" as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Stittsville, Ontario
      • Contract
      • $20.00 per hour
      Have you been looking for a new role that will allow you to interact with *people* and get you out of the house? Do you have at least 2 years of customer service expereince in a more blue collar/industrial/manufacturing environment? Do you have expereince reading technical drawings, or a great grasp on math? If so, we might have just the role for you!!We are working with an industry leading company in the glass industry- this is a role with a tonne of room for growth, and development! Working out of the west-end Ottawa office you'll get to interact with all kinds of people in all kinds of situations, and hopefully make their day just a little bit better!This is a contract to permanent role, so we're looking for a candidate who wants to build a career here!If this sounds interesting, keep reading!AdvantagesWhy you'll like it here?- Pay starting at $20/hr- Monday-Friday work week from 730-4 or 8-430- Vehicle accessible - no transit- Permanent opportunity for the right candidate!- Great benefits once permanent!ResponsibilitiesWhat you'll do here?- receive incoming phone calls, emails, and walk ins- assist with tracking orders or expediting as required- review incoming orders for accuracy and completion- assist with coordinating with other locations and shipments- Assist the other team members with tasks as requiredQualificationsWhat you'll need to be successful?- Bilingual in English and French is required- 2-3 years of previous industrial customer service expereince is required- Expereince with ERP systems would be an asset- Great attitude, and able to deal with customers in a professional and calm mannerSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "Bilingual CSR - blue" as the subjectWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Have you been looking for a new role that will allow you to interact with *people* and get you out of the house? Do you have at least 2 years of customer service expereince in a more blue collar/industrial/manufacturing environment? Do you have expereince reading technical drawings, or a great grasp on math? If so, we might have just the role for you!!We are working with an industry leading company in the glass industry- this is a role with a tonne of room for growth, and development! Working out of the west-end Ottawa office you'll get to interact with all kinds of people in all kinds of situations, and hopefully make their day just a little bit better!This is a contract to permanent role, so we're looking for a candidate who wants to build a career here!If this sounds interesting, keep reading!AdvantagesWhy you'll like it here?- Pay starting at $20/hr- Monday-Friday work week from 730-4 or 8-430- Vehicle accessible - no transit- Permanent opportunity for the right candidate!- Great benefits once permanent!ResponsibilitiesWhat you'll do here?- receive incoming phone calls, emails, and walk ins- assist with tracking orders or expediting as required- review incoming orders for accuracy and completion- assist with coordinating with other locations and shipments- Assist the other team members with tasks as requiredQualificationsWhat you'll need to be successful?- Bilingual in English and French is required- 2-3 years of previous industrial customer service expereince is required- Expereince with ERP systems would be an asset- Great attitude, and able to deal with customers in a professional and calm mannerSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "Bilingual CSR - blue" as the subjectWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Permanent
      Are you passionate about sales? Do you enjoy connecting with clients from all different walks of life and engaging them around a valuable topic? Do you have the confidence necessary to win over potential new clients? You might be just who we’ve been looking for!We are looking for a driven and motivated Inside Sales Representative to work from home (at least for now!) for a great not-for-profit organization. As an Inside Sales Representative, you’ll be responsible for making outbound calls to other organizations and businesses throughout the region. You’ll be challenged every day to reach targets and to develop your sales skills. Read below for some specifics about the role and why you should work here!AdvantagesWhy will you love it here?Base Salary of 42k + commission bi-monthly pay cyclemedical/dental benefits, RRSP matching, and vacationwork from homecomputer and work phone providedResponsibilitiesWhat you will be doing here:You will make outbound calls (cold calls) to companies and organizations in the assigned regionYou’ll need to prospect for leads onlineOnce you have leads, you’ll need to capitalize on themYou’ll be building strong relationships with business partners and companies through the areaMost importantly, you’ll be expected to meet or exceed your targetsQualificationsWhat will you need to be successful?A drive to succeed!At least 2 years of phone sales experience, preferably in an outbound capacityB2B sales experience will be extremely helpful Bilingualism in English and French an assetYou will NEED to be self-motivated and driven to succeedExcellent communication skills and the ability to present effectively over the phoneLocated in Ottawa - you will need to be able to commute to the office once it re-opensSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingYou can also…E-mail us at: callcentreottawa@randstad.ca (please use "Inside Sales" as the subject line)We appreciate all applications, however, only those who meet the requirements for this role will be contacted.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availability.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about sales? Do you enjoy connecting with clients from all different walks of life and engaging them around a valuable topic? Do you have the confidence necessary to win over potential new clients? You might be just who we’ve been looking for!We are looking for a driven and motivated Inside Sales Representative to work from home (at least for now!) for a great not-for-profit organization. As an Inside Sales Representative, you’ll be responsible for making outbound calls to other organizations and businesses throughout the region. You’ll be challenged every day to reach targets and to develop your sales skills. Read below for some specifics about the role and why you should work here!AdvantagesWhy will you love it here?Base Salary of 42k + commission bi-monthly pay cyclemedical/dental benefits, RRSP matching, and vacationwork from homecomputer and work phone providedResponsibilitiesWhat you will be doing here:You will make outbound calls (cold calls) to companies and organizations in the assigned regionYou’ll need to prospect for leads onlineOnce you have leads, you’ll need to capitalize on themYou’ll be building strong relationships with business partners and companies through the areaMost importantly, you’ll be expected to meet or exceed your targetsQualificationsWhat will you need to be successful?A drive to succeed!At least 2 years of phone sales experience, preferably in an outbound capacityB2B sales experience will be extremely helpful Bilingualism in English and French an assetYou will NEED to be self-motivated and driven to succeedExcellent communication skills and the ability to present effectively over the phoneLocated in Ottawa - you will need to be able to commute to the office once it re-opensSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingYou can also…E-mail us at: callcentreottawa@randstad.ca (please use "Inside Sales" as the subject line)We appreciate all applications, however, only those who meet the requirements for this role will be contacted.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availability.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Stittsville, Ontario
      • Permanent
      • $45,000 - $50,000 per year
      Are you passionate about customer service? Do you like getting to be involved in a full sales cycle? Have you been looking for a new challenge that will allow you to deal with great people and great products? If so, this might be just the opportunity for you!We are looking for a Inside Account Representative for an awesome company located in the west end of Ottawa! This role is kind of a hybrid between an Account Manager and a Customer Service Rep. Dealing with A/V products, you'll get to support key accounts throughout North America, and provide top notch customer support. This is a great team environment too! Yes, you'll start of remotely, but the team is just as close as ever, and you'll get to work with some great leaders and team members here!Interested? Read on to learn more!Advantages* Monday-Friday work week (some occasional evenings and weekends may be required)* Hours of work between 8am and 5:30pm (usually 9-5:30 to start)* Numerous employee incentive programs including discounts on products, a health & wellness incentive, and memberships to retail chains* Full Benefits (medical, dental)* 2 weeks vacation to start, and 5 personal days* Great team environment with lots of cool gadgets!Responsibilities* Work closely with clients to provide info on products and resolve issues * Support & partner with the sales team* Understand the products and solutions available and suggest to the client* Assist with creating processes and procedures* Work with other departments to ensure customer satisfactionQualifications* NEED to have good working knowledge of SAP* 1-2 years of account management or customer support experience* Knowledge of A/V products/services would be required* Strong communication skills in English, French is an asset* Strong computer skillsSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "IAR - Ottawa" as the subjectWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about customer service? Do you like getting to be involved in a full sales cycle? Have you been looking for a new challenge that will allow you to deal with great people and great products? If so, this might be just the opportunity for you!We are looking for a Inside Account Representative for an awesome company located in the west end of Ottawa! This role is kind of a hybrid between an Account Manager and a Customer Service Rep. Dealing with A/V products, you'll get to support key accounts throughout North America, and provide top notch customer support. This is a great team environment too! Yes, you'll start of remotely, but the team is just as close as ever, and you'll get to work with some great leaders and team members here!Interested? Read on to learn more!Advantages* Monday-Friday work week (some occasional evenings and weekends may be required)* Hours of work between 8am and 5:30pm (usually 9-5:30 to start)* Numerous employee incentive programs including discounts on products, a health & wellness incentive, and memberships to retail chains* Full Benefits (medical, dental)* 2 weeks vacation to start, and 5 personal days* Great team environment with lots of cool gadgets!Responsibilities* Work closely with clients to provide info on products and resolve issues * Support & partner with the sales team* Understand the products and solutions available and suggest to the client* Assist with creating processes and procedures* Work with other departments to ensure customer satisfactionQualifications* NEED to have good working knowledge of SAP* 1-2 years of account management or customer support experience* Knowledge of A/V products/services would be required* Strong communication skills in English, French is an asset* Strong computer skillsSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "IAR - Ottawa" as the subjectWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Contract
      • $15.00 - $17.00 per hour
      Are you looking for a new job that will let you exercise your customer service muscles? Do you enjoy talking to many different people each day and helping them out? Are you good at handling multiple priorities at the same time and still find yourself able to achieve great results? Would you consider yourself an expert at dealing with people and understanding their problems or concerns? If so, we’d love to speak to you!We are looking for Call Centre Agents to work remotely on a short term contract (4-5 weeks) with possibility of extension. You would need to be located in the Greater Ottawa region, be available between 8am and 8pm Monday-Friday, and have your own computer with stable internet access. If all that applies to you, keep reading on!Advantages- flexibility of short term contract work! Great for students!- 8 hour shifts between 8am and 8pm Monday-Friday- pay rate of 15/hr for English speaking agents- pay rate of 17/hr for Bilingual agents (English and French)- work from home!Responsibilities- assist callers in registering for a program- keep track of calls in the system- some data entry- maintain professionalism at all times on the phone with callers- other duties as requiredQualifications- great communication skills!- must have a quiet & private workspace available- must be able to connect your computer directly to your modem/router - must be available between 8am and 8pm Monday-FridaySummaryDoes this sound like you?Please apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "Call Centre Project" as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new job that will let you exercise your customer service muscles? Do you enjoy talking to many different people each day and helping them out? Are you good at handling multiple priorities at the same time and still find yourself able to achieve great results? Would you consider yourself an expert at dealing with people and understanding their problems or concerns? If so, we’d love to speak to you!We are looking for Call Centre Agents to work remotely on a short term contract (4-5 weeks) with possibility of extension. You would need to be located in the Greater Ottawa region, be available between 8am and 8pm Monday-Friday, and have your own computer with stable internet access. If all that applies to you, keep reading on!Advantages- flexibility of short term contract work! Great for students!- 8 hour shifts between 8am and 8pm Monday-Friday- pay rate of 15/hr for English speaking agents- pay rate of 17/hr for Bilingual agents (English and French)- work from home!Responsibilities- assist callers in registering for a program- keep track of calls in the system- some data entry- maintain professionalism at all times on the phone with callers- other duties as requiredQualifications- great communication skills!- must have a quiet & private workspace available- must be able to connect your computer directly to your modem/router - must be available between 8am and 8pm Monday-FridaySummaryDoes this sound like you?Please apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use "Call Centre Project" as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • North York, Ontario
      • Permanent
      • $16.00 - $18.00 per hour
      Do you enjoy working in customer service? Are you a recent grad looking to start your career? Do you have a passion for problem solving? Do you enjoy working in a team environment? Then we have the job for YOU!Randstad is looking for Customer Service Representatives to work in one of our client's call centers in the North York area. This company distributes glass wear and other items as such.This is a permanent, full-time position with a well-known distribution company. To find out more information, read below.Type of role: Customer Service in a Call Centre SettingLength: PermanentHours of Operation: Monday – Friday 9:00 am – 5:00 pm (NO WEEKENDS)Salary: $16 - $18/hour (Between 33K – 38k)Location: North York (Steeles and Dufferin)TTC and Highway Accessible 2 weeks VacationBenefits after 6 monthsWork in Office- Mask Mandatory - Temp check every day- Socially Distanced- Sanitizer providedAdvantages- Permanent opportunity with lots of room for growth!- Full Time hours (Monday – Friday 9am-5pm)- Competitive pay $16-$18/hour!- 2 weeks’ vacation to start plus 1 week shut down at Christmas - Benefits after 6 months - Free parking!- North York location (TTC accessible)- Opportunity for growth- Business casual dress codeResponsibilitiesJob duties of a Customer Service Representative are, but not limited to:- Taking inbound calls from clients, both from Canada and the U.S- Order management from start to finish with existing clients - Placing orders based on clients/customers requests - Prepare quotes to follow up with clients/customers- Warm up selling to existing clients - Make sure deliveries are sent out in a timely manner - Provide top notch customer service Qualifications- Call Center or Customer Service experience required- B2B Customer Service - College or University education required - Great for Recent Grads!- Time management- Retail, sales, admin is an asset SummaryIf this sounds like you, apply now! If this sounds like someone you may know, send them my email.1) Apply online 2) Send a copy of your resume to Anastasia.kourniotis@randstad.ca and mention “Customer Service Representative North York”Looking forward to hearing from you.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you enjoy working in customer service? Are you a recent grad looking to start your career? Do you have a passion for problem solving? Do you enjoy working in a team environment? Then we have the job for YOU!Randstad is looking for Customer Service Representatives to work in one of our client's call centers in the North York area. This company distributes glass wear and other items as such.This is a permanent, full-time position with a well-known distribution company. To find out more information, read below.Type of role: Customer Service in a Call Centre SettingLength: PermanentHours of Operation: Monday – Friday 9:00 am – 5:00 pm (NO WEEKENDS)Salary: $16 - $18/hour (Between 33K – 38k)Location: North York (Steeles and Dufferin)TTC and Highway Accessible 2 weeks VacationBenefits after 6 monthsWork in Office- Mask Mandatory - Temp check every day- Socially Distanced- Sanitizer providedAdvantages- Permanent opportunity with lots of room for growth!- Full Time hours (Monday – Friday 9am-5pm)- Competitive pay $16-$18/hour!- 2 weeks’ vacation to start plus 1 week shut down at Christmas - Benefits after 6 months - Free parking!- North York location (TTC accessible)- Opportunity for growth- Business casual dress codeResponsibilitiesJob duties of a Customer Service Representative are, but not limited to:- Taking inbound calls from clients, both from Canada and the U.S- Order management from start to finish with existing clients - Placing orders based on clients/customers requests - Prepare quotes to follow up with clients/customers- Warm up selling to existing clients - Make sure deliveries are sent out in a timely manner - Provide top notch customer service Qualifications- Call Center or Customer Service experience required- B2B Customer Service - College or University education required - Great for Recent Grads!- Time management- Retail, sales, admin is an asset SummaryIf this sounds like you, apply now! If this sounds like someone you may know, send them my email.1) Apply online 2) Send a copy of your resume to Anastasia.kourniotis@randstad.ca and mention “Customer Service Representative North York”Looking forward to hearing from you.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Concord, Ontario
      • Permanent
      • $65,000 - $75,000 per year
      Are you looking for your next new exciting opportunity? Our client located in the CONCORD is seeking a CUSTOMER SERVICE MANAGER to join their team. Our client is a global leader in manufacturing beautiful countertops. You would be working with a small dedicated customer service team across Canada providing excellent service to their already existing clientele. If you are someone who is skilled in order entry and customer service please keep reading!Customer Service Manager: Pay: $65,000 - $75,000Start date: JuneBenefits: Benefits availableExperience: 5+ years of experience managing (helpful to have manufacturing experience) 2+ years managerial experience Duties: Main role is to manage the team - customer communications, and lead the customer team across Canada. Looking for someone with a vision, strategy, and using the resources to drive efficiency and performance. Day - Day:- Managing a team, responsible for checking emails, looking at the inbox, dealing directly with customers (Ontario, Quebec, Alberta & B.C.)- Work with cross functional departments (manufacturing, sales) communicate what info is needed to service the customer requests. - Someone who can utilize the tech currently on site to help streamline processes.- A continuous improvement mindset - manufacturing industry experience would be helpful.- Someone who can communicate with the customers, take metrics and use the information and put some thoughts together to improve. - Someone who is able to pull data, not afraid of numbers and would be responsible for presenting data to customers and upper management. What is expected from you?- Assist with customer complains resolve all outstanding issues - a real problem solver!- Lead a team across Canada (some cross country travel will be required)- Cross functional meetings with the plant and purchasing (this is what we are missing, where are we and how can we improve) work with the plant, and how to drive improvement.- Assist with invoice requests, estimate credit holdsSkills for day 1: Self StarterDisciplinedOrganizedManaging experienceAdvantagesAble to work with a well known manufacturing client in the Concord areaMonday to FridayBenefitsResponsibilitiesDay - Day:- Managing a team, responsible for checking emails, looking at the inbox, dealing directly with customers (Ontario, Quebec, Alberta & B.C.)- Work with cross functional departments (manufacturing, sales) communicate what info is needed to service the customer requests. - Someone who can utilize the tech currently on site to help streamline processes.- A continuous improvement mindset - manufacturing industry experience would be helpful.- Someone who can communicate with the customers, take metrics and use the information and put some thoughts together to improve. - Someone who is able to pull data, not afraid of numbers and would be responsible for presenting data to customers and upper management. QualificationsPost-secondary education (college/university) an asset• Minimum of 5 years' experience in Customer Service/ Order Fulfillment with at least 2 years in a supervisory role• Strong customer service and troubleshooting skills• Exceptional conflict resolution, negotiation, and objection handling skills• Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment• Able to effectively communicate both verbally and in writing• Able to work well under pressure• Proven data entry, data editing and typing skills• Professional appearance and mannersSummaryAre you looking for your next new exciting opportunity? Our client located in the CONCORD is seeking a CUSTOMER SERVICE MANAGER to join their team. Our client is a global leader in manufacturing beautiful countertops. You would be working with a small dedicated customer service team across Canada providing excellent service to their already existing clientele. If you are someone who is skilled in order entry and customer service please keep reading!Customer Service Manager: Pay: $65,000 - $75,000Start date: JuneBenefits: Benefits availableExperience: 5+ years of experience managing (helpful to have manufacturing experience) 2+ years managerial experience Duties: Main role is to manage the team - customer communications, and lead the customer team across Canada. Looking for someone with a vision, strategy, and using the resources to drive efficiency and performance. Day - Day:- Managing a team, responsible for checking emails, looking at the inbox, dealing directly with customers (Ontario, Quebec, Alberta & B.C.)- Work with cross functional departments (manufacturing, sales) communicate what info is needed to service the customer requests. - Someone who can utilize the tech currently on site to help streamline processes.- A continuous improvement mindset - manufacturing industry experience would be helpful.- Someone who can communicate with the customers, take metrics and use the information and put some thoughts together to improve. - Someone who is able to pull data, not afraid of numbers and would be responsible for presenting data to customers and upper management. What is expected from you?- Assist with customer complains resolve all outstanding issues - a real problem solver!- Lead a team across Canada (some cross country travel will be required)- Cross functional meetings with the plant and purchasing (this is what we are missing, where are we and how can we improve) work with the plant, and how to drive improvement.- Assist with invoice requests, estimate credit holdsSkills for day 1: Self StarterDisciplinedOrganizedManaging experienceRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for your next new exciting opportunity? Our client located in the CONCORD is seeking a CUSTOMER SERVICE MANAGER to join their team. Our client is a global leader in manufacturing beautiful countertops. You would be working with a small dedicated customer service team across Canada providing excellent service to their already existing clientele. If you are someone who is skilled in order entry and customer service please keep reading!Customer Service Manager: Pay: $65,000 - $75,000Start date: JuneBenefits: Benefits availableExperience: 5+ years of experience managing (helpful to have manufacturing experience) 2+ years managerial experience Duties: Main role is to manage the team - customer communications, and lead the customer team across Canada. Looking for someone with a vision, strategy, and using the resources to drive efficiency and performance. Day - Day:- Managing a team, responsible for checking emails, looking at the inbox, dealing directly with customers (Ontario, Quebec, Alberta & B.C.)- Work with cross functional departments (manufacturing, sales) communicate what info is needed to service the customer requests. - Someone who can utilize the tech currently on site to help streamline processes.- A continuous improvement mindset - manufacturing industry experience would be helpful.- Someone who can communicate with the customers, take metrics and use the information and put some thoughts together to improve. - Someone who is able to pull data, not afraid of numbers and would be responsible for presenting data to customers and upper management. What is expected from you?- Assist with customer complains resolve all outstanding issues - a real problem solver!- Lead a team across Canada (some cross country travel will be required)- Cross functional meetings with the plant and purchasing (this is what we are missing, where are we and how can we improve) work with the plant, and how to drive improvement.- Assist with invoice requests, estimate credit holdsSkills for day 1: Self StarterDisciplinedOrganizedManaging experienceAdvantagesAble to work with a well known manufacturing client in the Concord areaMonday to FridayBenefitsResponsibilitiesDay - Day:- Managing a team, responsible for checking emails, looking at the inbox, dealing directly with customers (Ontario, Quebec, Alberta & B.C.)- Work with cross functional departments (manufacturing, sales) communicate what info is needed to service the customer requests. - Someone who can utilize the tech currently on site to help streamline processes.- A continuous improvement mindset - manufacturing industry experience would be helpful.- Someone who can communicate with the customers, take metrics and use the information and put some thoughts together to improve. - Someone who is able to pull data, not afraid of numbers and would be responsible for presenting data to customers and upper management. QualificationsPost-secondary education (college/university) an asset• Minimum of 5 years' experience in Customer Service/ Order Fulfillment with at least 2 years in a supervisory role• Strong customer service and troubleshooting skills• Exceptional conflict resolution, negotiation, and objection handling skills• Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment• Able to effectively communicate both verbally and in writing• Able to work well under pressure• Proven data entry, data editing and typing skills• Professional appearance and mannersSummaryAre you looking for your next new exciting opportunity? Our client located in the CONCORD is seeking a CUSTOMER SERVICE MANAGER to join their team. Our client is a global leader in manufacturing beautiful countertops. You would be working with a small dedicated customer service team across Canada providing excellent service to their already existing clientele. If you are someone who is skilled in order entry and customer service please keep reading!Customer Service Manager: Pay: $65,000 - $75,000Start date: JuneBenefits: Benefits availableExperience: 5+ years of experience managing (helpful to have manufacturing experience) 2+ years managerial experience Duties: Main role is to manage the team - customer communications, and lead the customer team across Canada. Looking for someone with a vision, strategy, and using the resources to drive efficiency and performance. Day - Day:- Managing a team, responsible for checking emails, looking at the inbox, dealing directly with customers (Ontario, Quebec, Alberta & B.C.)- Work with cross functional departments (manufacturing, sales) communicate what info is needed to service the customer requests. - Someone who can utilize the tech currently on site to help streamline processes.- A continuous improvement mindset - manufacturing industry experience would be helpful.- Someone who can communicate with the customers, take metrics and use the information and put some thoughts together to improve. - Someone who is able to pull data, not afraid of numbers and would be responsible for presenting data to customers and upper management. What is expected from you?- Assist with customer complains resolve all outstanding issues - a real problem solver!- Lead a team across Canada (some cross country travel will be required)- Cross functional meetings with the plant and purchasing (this is what we are missing, where are we and how can we improve) work with the plant, and how to drive improvement.- Assist with invoice requests, estimate credit holdsSkills for day 1: Self StarterDisciplinedOrganizedManaging experienceRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Concord, Ontario
      • Permanent
      • $50,000 - $55,000 per year
      Our client located in Vaughan is seeking an Sales Admin support PERMANENT candidate for their company. The main responsibilities of this candidate will be supporting the sales team with various sales tasks (admin related) along with customer service and being able to charm their clients and customers. The ideal candidate will be extremely organized and enjoy doing administrative tasks to support the team. This candidate will also thrive in a customer service position where they will be responsible for order entry, building relationships with the current clientele and look to assist all aspects of the company. Admin Support / Sales SupportPAY: $50,000 - $55,000 (depending on experience)Start date: TBDExperience: Seeking candidates with admin / customer service skillsMS OfficeCRM experienceCandidate / Duties: Supporting the sales team with sales tasks and order management.Support the sales team with various documents, proofreading, data entry (cross selling, upselling) - Update and maintain databasesCreation and maintenance of various forms: Piece price matrix Piece price tracking form Tooling tracking form Tooling breakdown form Quotation letter Customer specific forms Quote vs. Actual analysis.Need to be able to work in a team environment and able to adapt to any situation.Volume - fast paced environment, looking for a real go getter.Skills for day 1: MS OfficeAttention to detailPrioritizeDisciplinedCommunicationAdvantagesCandidate / Duties: Supporting the sales team with sales tasks and order management.Support the sales team with various documents, proofreading, data entry (cross selling, upselling) - Update and maintain databasesCreation and maintenance of various forms: Piece price matrix Piece price tracking form Tooling tracking form Tooling breakdown form Quotation letter Customer specific forms Quote vs. Actual analysis.Need to be able to work in a team environment and able to adapt to any situation.ResponsibilitiesCandidate / Duties: Supporting the sales team with sales tasks and order management.Support the sales team with various documents, proofreading, data entry (cross selling, upselling) - Update and maintain databasesCreation and maintenance of various forms: Piece price matrix Piece price tracking form Tooling tracking form Tooling breakdown form Quotation letter Customer specific forms Quote vs. Actual analysis.Need to be able to work in a team environment and able to adapt to any situation.QualificationsRelated business experience. (Applicable in Europe only)b) Minimum of 2 years related business experience (Applicable in North America only)c) Intermediate computer skills in Spreadsheets, Word Processing, Internet and Databases.d) Strong written and oral communication skills; plus the ability to effectively interact with outsidecustomers, suppliers and all levels of employees internally in a multicultural environment.SummaryOur client located in Vaughan is seeking an Sales Admin support PERMANENT candidate for their company. The main responsibilities of this candidate will be supporting the sales team with various sales tasks (admin related) along with customer service and being able to charm their clients and customers. The ideal candidate will be extremely organized and enjoy doing administrative tasks to support the team. This candidate will also thrive in a customer service position where they will be responsible for order entry, building relationships with the current clientele and look to assist all aspects of the company. Admin Support / Sales SupportPAY: $50,000 - $55,000 (depending on experience)Start date: TBDExperience: Seeking candidates with admin / customer service skillsMS OfficeCRM experienceCandidate / Duties: Supporting the sales team with sales tasks and order management.Support the sales team with various documents, proofreading, data entry (cross selling, upselling) - Update and maintain databasesCreation and maintenance of various forms: Piece price matrix Piece price tracking form Tooling tracking form Tooling breakdown form Quotation letter Customer specific forms Quote vs. Actual analysis.Need to be able to work in a team environment and able to adapt to any situation.Volume - fast paced environment, looking for a real go getter.Skills for day 1: MS OfficeAttention to detailPrioritizeDisciplinedCommunicationRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our client located in Vaughan is seeking an Sales Admin support PERMANENT candidate for their company. The main responsibilities of this candidate will be supporting the sales team with various sales tasks (admin related) along with customer service and being able to charm their clients and customers. The ideal candidate will be extremely organized and enjoy doing administrative tasks to support the team. This candidate will also thrive in a customer service position where they will be responsible for order entry, building relationships with the current clientele and look to assist all aspects of the company. Admin Support / Sales SupportPAY: $50,000 - $55,000 (depending on experience)Start date: TBDExperience: Seeking candidates with admin / customer service skillsMS OfficeCRM experienceCandidate / Duties: Supporting the sales team with sales tasks and order management.Support the sales team with various documents, proofreading, data entry (cross selling, upselling) - Update and maintain databasesCreation and maintenance of various forms: Piece price matrix Piece price tracking form Tooling tracking form Tooling breakdown form Quotation letter Customer specific forms Quote vs. Actual analysis.Need to be able to work in a team environment and able to adapt to any situation.Volume - fast paced environment, looking for a real go getter.Skills for day 1: MS OfficeAttention to detailPrioritizeDisciplinedCommunicationAdvantagesCandidate / Duties: Supporting the sales team with sales tasks and order management.Support the sales team with various documents, proofreading, data entry (cross selling, upselling) - Update and maintain databasesCreation and maintenance of various forms: Piece price matrix Piece price tracking form Tooling tracking form Tooling breakdown form Quotation letter Customer specific forms Quote vs. Actual analysis.Need to be able to work in a team environment and able to adapt to any situation.ResponsibilitiesCandidate / Duties: Supporting the sales team with sales tasks and order management.Support the sales team with various documents, proofreading, data entry (cross selling, upselling) - Update and maintain databasesCreation and maintenance of various forms: Piece price matrix Piece price tracking form Tooling tracking form Tooling breakdown form Quotation letter Customer specific forms Quote vs. Actual analysis.Need to be able to work in a team environment and able to adapt to any situation.QualificationsRelated business experience. (Applicable in Europe only)b) Minimum of 2 years related business experience (Applicable in North America only)c) Intermediate computer skills in Spreadsheets, Word Processing, Internet and Databases.d) Strong written and oral communication skills; plus the ability to effectively interact with outsidecustomers, suppliers and all levels of employees internally in a multicultural environment.SummaryOur client located in Vaughan is seeking an Sales Admin support PERMANENT candidate for their company. The main responsibilities of this candidate will be supporting the sales team with various sales tasks (admin related) along with customer service and being able to charm their clients and customers. The ideal candidate will be extremely organized and enjoy doing administrative tasks to support the team. This candidate will also thrive in a customer service position where they will be responsible for order entry, building relationships with the current clientele and look to assist all aspects of the company. Admin Support / Sales SupportPAY: $50,000 - $55,000 (depending on experience)Start date: TBDExperience: Seeking candidates with admin / customer service skillsMS OfficeCRM experienceCandidate / Duties: Supporting the sales team with sales tasks and order management.Support the sales team with various documents, proofreading, data entry (cross selling, upselling) - Update and maintain databasesCreation and maintenance of various forms: Piece price matrix Piece price tracking form Tooling tracking form Tooling breakdown form Quotation letter Customer specific forms Quote vs. Actual analysis.Need to be able to work in a team environment and able to adapt to any situation.Volume - fast paced environment, looking for a real go getter.Skills for day 1: MS OfficeAttention to detailPrioritizeDisciplinedCommunicationRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Contract
      • $20.00 per hour
      Have you been looking for a new role that will allow you to interact with *people* and get you out of the house? Do you have at least 2 years of customer service expereince in a more blue collar environment? Have you ever done some amount of dispatching before, or handled high volume calls? If so, we might have just the role for you!!We are working with an industry leading company in the commercial food equipment industry - this is a role with a tonne of room for growth, and development! Working out of the centrally located office (just off the Queensway just west of downtown Ottawa) you'll get to interact with all kinds of people in all kinds of situations, and hopefully make their day just a little bit better!This is a contract to permanent role, so we're looking for a candidate who wants to build a career here!If this sounds interesting, keep reading!AdvantagesWhy you'll like it here?- Pay starting at $20/hr- Monday-Friday work week from 730-4- Transit and Car accessible location- Permanent opportunity for the right candidate!- Great benefits once permanent!ResponsibilitiesWhat you'll do here?- receive incoming phone calls, emails, and walk ins- dispatch service calls, or input them into the scheduling system- assist customers with requests for service, troubleshooting, or general inquiries over the phone- Follow up with customers after their service- Assist the other team members with tasks as requiredQualificationsWhat you'll need to be successful?- Bilingual in English and French is a strong asset- 2-3 years of previous dispatch/scheduling/customer support expereince- Expereince with ERP systems would be an asset- Great attitude, and able to deal with customers in a professional and calm mannerSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "CSR - dispatch" as the subjectWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Have you been looking for a new role that will allow you to interact with *people* and get you out of the house? Do you have at least 2 years of customer service expereince in a more blue collar environment? Have you ever done some amount of dispatching before, or handled high volume calls? If so, we might have just the role for you!!We are working with an industry leading company in the commercial food equipment industry - this is a role with a tonne of room for growth, and development! Working out of the centrally located office (just off the Queensway just west of downtown Ottawa) you'll get to interact with all kinds of people in all kinds of situations, and hopefully make their day just a little bit better!This is a contract to permanent role, so we're looking for a candidate who wants to build a career here!If this sounds interesting, keep reading!AdvantagesWhy you'll like it here?- Pay starting at $20/hr- Monday-Friday work week from 730-4- Transit and Car accessible location- Permanent opportunity for the right candidate!- Great benefits once permanent!ResponsibilitiesWhat you'll do here?- receive incoming phone calls, emails, and walk ins- dispatch service calls, or input them into the scheduling system- assist customers with requests for service, troubleshooting, or general inquiries over the phone- Follow up with customers after their service- Assist the other team members with tasks as requiredQualificationsWhat you'll need to be successful?- Bilingual in English and French is a strong asset- 2-3 years of previous dispatch/scheduling/customer support expereince- Expereince with ERP systems would be an asset- Great attitude, and able to deal with customers in a professional and calm mannerSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - Please use "CSR - dispatch" as the subjectWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Permanent
      • $43,598 per year
      Job Title:Bilingual (English/French) Customer Service RepresentativeLocation:Remote - work from home - anywhere in Saskatchewan Start Date:Training starts on June 21st, 2021Interview Dates:Apply now to be considered for this exciting opportunityHours:Must be available to work Monday-Friday 7am-7pm CST (rotational schedule)This is a permanent, full time position.Salary:$43,598Advantages Permanent, full time position- Competitive salary- Great opportunity to work with a reputable company in the insurance industry- Remote - Work from the comfort of your own home- Equipment provided and sent to you- Full time working hours- Great work culture and work life balance- Benefits and vacation timeResponsibilities- Bilingual (English/French) call centre- Taking inbound customer service inquiries regarding clients insurance products and services- Provide knowledgeable assistance to clients over the phone and through email- Create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking systemQualifications- Excellent communication skills in English and French (verbal and written)- Minimum 3 years previous experience in Customer service, or call centre is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryPlease apply to this exciting opportunity by choosing one of the following options:1) Apply directly to this posting2) Directly on www.randstad.ca3) Send your resume to carrie.nie@randstad.cawe thank all those for applying.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Job Title:Bilingual (English/French) Customer Service RepresentativeLocation:Remote - work from home - anywhere in Saskatchewan Start Date:Training starts on June 21st, 2021Interview Dates:Apply now to be considered for this exciting opportunityHours:Must be available to work Monday-Friday 7am-7pm CST (rotational schedule)This is a permanent, full time position.Salary:$43,598Advantages Permanent, full time position- Competitive salary- Great opportunity to work with a reputable company in the insurance industry- Remote - Work from the comfort of your own home- Equipment provided and sent to you- Full time working hours- Great work culture and work life balance- Benefits and vacation timeResponsibilities- Bilingual (English/French) call centre- Taking inbound customer service inquiries regarding clients insurance products and services- Provide knowledgeable assistance to clients over the phone and through email- Create a warm, and pleasant experience for clients- Achieve quality service by assessing & responding to client needs- Capturing call/email details into a case tracking systemQualifications- Excellent communication skills in English and French (verbal and written)- Minimum 3 years previous experience in Customer service, or call centre is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)SummaryPlease apply to this exciting opportunity by choosing one of the following options:1) Apply directly to this posting2) Directly on www.randstad.ca3) Send your resume to carrie.nie@randstad.cawe thank all those for applying.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Contract
      Are you looking for an opportunity to stretch your tech-savvy muscles? Do you enjoy helping people resolve their tech issues, and are you that person that is always helping people connect to their online video calls? Do you have an interest in A/V or with production of videos? If yes, this might be just the job for you!We are looking for Technical Support Operators to work with one of our clients in the A/V industry. You'll need to have a strong foundation in all things technical, but you'll also get to learn new things, and potentially start a career with a growing industry! This will be a contract of indeterminate length, based on performance. You will need to work out of the Ottawa South location. This is a great environment with lots of room for growth - please keep reading to see if this might be the opportunity for you!AdvantagesWhy You’ll love it here:- Convenient location (fully transit accessible)- Pay starting at $20/hr- Enjoy a professional team environment- Work for one of the fastest growing and reputable companies in the A/V field- Great team environmentResponsibilitiesWhat You’ll be doing:- Using Zoom to help clients join the broadcast- Working in a line and taking directions from the producers- Providing feedback and assistance to clients- Troubleshooting and some supportQualificationsWhat You’ll bring to the role:- Strong communication skills in English (French is an asset)- background in helpdesk or tech support - need to be tech savvy - Experience with Zoom (enterprise level) is an asset- Experience with MS Suite requiredSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (use "Tech support" as the subject)Calling us at: 613.726.0220 ext 1 and ask for Rikki or ErinWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contactedRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for an opportunity to stretch your tech-savvy muscles? Do you enjoy helping people resolve their tech issues, and are you that person that is always helping people connect to their online video calls? Do you have an interest in A/V or with production of videos? If yes, this might be just the job for you!We are looking for Technical Support Operators to work with one of our clients in the A/V industry. You'll need to have a strong foundation in all things technical, but you'll also get to learn new things, and potentially start a career with a growing industry! This will be a contract of indeterminate length, based on performance. You will need to work out of the Ottawa South location. This is a great environment with lots of room for growth - please keep reading to see if this might be the opportunity for you!AdvantagesWhy You’ll love it here:- Convenient location (fully transit accessible)- Pay starting at $20/hr- Enjoy a professional team environment- Work for one of the fastest growing and reputable companies in the A/V field- Great team environmentResponsibilitiesWhat You’ll be doing:- Using Zoom to help clients join the broadcast- Working in a line and taking directions from the producers- Providing feedback and assistance to clients- Troubleshooting and some supportQualificationsWhat You’ll bring to the role:- Strong communication skills in English (French is an asset)- background in helpdesk or tech support - need to be tech savvy - Experience with Zoom (enterprise level) is an asset- Experience with MS Suite requiredSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (use "Tech support" as the subject)Calling us at: 613.726.0220 ext 1 and ask for Rikki or ErinWe appreciate all applications, however, only those who meet the requirements for customer service representative will be contactedRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Kanata, Ontario
      • Contract
      Are you passionate about sales? Do you enjoy connecting with clients from all different walks of life and engaging them around a valuable benefit to them? Do you have the confidence necessary to win over potential new clients? You might be just who we’ve been looking for!We are looking for a driven and motivated Inside Sales Representative to work for a world renowned technology company! You'll get to work for an established company in the tech sector, and you can grow your sales skills every day! As an Inside Sales Representative, you’ll be responsible for making outbound calls to other organizations and businesses throughout the region. You’ll be challenged every day to reach targets and to develop your sales skills.Read below for some specifics about the role and why you should work here!AdvantagesWhy you'll love it here?- Monday-Friday work week- 9-5 schedule- weekly pay!- $40-$45/hr- access to benefits- all required equipment providedResponsibilitiesWhat you'll do here?- Support the Account Managers in preparing quotes, contracts, sourcing info- order placement and tracking- target key accounts at a corporate level- Initiate contact on leads generated by other reams- consult with clients- participate in planning and forecasting activities as requiredQualificationsWhat you'll need to be successful?- technical expereince (ie a diploma in computer engineering, or software systems would be an asset)- phone sales expereince or direct sales expereince- great communication skills in English- Japanese, Mandarin, or Korean skills would be a plus!SummaryWe're excited to work with you to help you find your next role!If this is of interest to you, please apply directly to this posting!You can also email us at callcentreottawa@randstad.ca and put "Inside sales - technical" as the subject!Please note, only those applications that meet the criteria for this role will be contacted. We thank everyone for their application!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about sales? Do you enjoy connecting with clients from all different walks of life and engaging them around a valuable benefit to them? Do you have the confidence necessary to win over potential new clients? You might be just who we’ve been looking for!We are looking for a driven and motivated Inside Sales Representative to work for a world renowned technology company! You'll get to work for an established company in the tech sector, and you can grow your sales skills every day! As an Inside Sales Representative, you’ll be responsible for making outbound calls to other organizations and businesses throughout the region. You’ll be challenged every day to reach targets and to develop your sales skills.Read below for some specifics about the role and why you should work here!AdvantagesWhy you'll love it here?- Monday-Friday work week- 9-5 schedule- weekly pay!- $40-$45/hr- access to benefits- all required equipment providedResponsibilitiesWhat you'll do here?- Support the Account Managers in preparing quotes, contracts, sourcing info- order placement and tracking- target key accounts at a corporate level- Initiate contact on leads generated by other reams- consult with clients- participate in planning and forecasting activities as requiredQualificationsWhat you'll need to be successful?- technical expereince (ie a diploma in computer engineering, or software systems would be an asset)- phone sales expereince or direct sales expereince- great communication skills in English- Japanese, Mandarin, or Korean skills would be a plus!SummaryWe're excited to work with you to help you find your next role!If this is of interest to you, please apply directly to this posting!You can also email us at callcentreottawa@randstad.ca and put "Inside sales - technical" as the subject!Please note, only those applications that meet the criteria for this role will be contacted. We thank everyone for their application!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
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