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      • North York, Ontario
      • Permanent
      • $16.00 - $18.00 per hour
      Do you enjoy working in customer service? Are you a recent grad looking to start your career? Do you have a passion for problem solving? Do you enjoy working in a team environment? Then we have the job for YOU!Randstad is looking for Customer Service Representatives to work in one of our client's call centers in the North York area. This company distributes glass wear and other items as such.This is a permanent, full-time position with a well-known distribution company. To find out more information, read below.Type of role: Customer Service in a Call Centre SettingLength: PermanentHours of Operation: Monday – Friday 9:00 am – 5:00 pm (NO WEEKENDS)Salary: $16 - $18/hour (Between 33K – 38k)Location: North York (Steeles and Dufferin)TTC and Highway Accessible 2 weeks VacationBenefits after 6 monthsWork in Office- Mask Mandatory - Temp check every day- Socially Distanced- Sanitizer providedAdvantages- Permanent opportunity with lots of room for growth!- Full Time hours (Monday – Friday 9am-5pm)- Competitive pay $16-$18/hour!- 2 weeks’ vacation to start plus 1 week shut down at Christmas - Benefits after 6 months - Free parking!- North York location (TTC accessible)- Opportunity for growth- Business casual dress codeResponsibilitiesJob duties of a Customer Service Representative are, but not limited to:- Taking inbound calls from clients, both from Canada and the U.S- Order management from start to finish with existing clients - Placing orders based on clients/customers requests - Prepare quotes to follow up with clients/customers- Warm up selling to existing clients - Make sure deliveries are sent out in a timely manner - Provide top notch customer service Qualifications- Call Center or Customer Service experience required- B2B Customer Service - College or University education required - Great for Recent Grads!- Time management- Retail, sales, admin is an asset SummaryIf this sounds like you, apply now! If this sounds like someone you may know, send them my email.1) Apply online 2) Send a copy of your resume to Anastasia.kourniotis@randstad.ca and mention “Customer Service Representative North York”Looking forward to hearing from you.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you enjoy working in customer service? Are you a recent grad looking to start your career? Do you have a passion for problem solving? Do you enjoy working in a team environment? Then we have the job for YOU!Randstad is looking for Customer Service Representatives to work in one of our client's call centers in the North York area. This company distributes glass wear and other items as such.This is a permanent, full-time position with a well-known distribution company. To find out more information, read below.Type of role: Customer Service in a Call Centre SettingLength: PermanentHours of Operation: Monday – Friday 9:00 am – 5:00 pm (NO WEEKENDS)Salary: $16 - $18/hour (Between 33K – 38k)Location: North York (Steeles and Dufferin)TTC and Highway Accessible 2 weeks VacationBenefits after 6 monthsWork in Office- Mask Mandatory - Temp check every day- Socially Distanced- Sanitizer providedAdvantages- Permanent opportunity with lots of room for growth!- Full Time hours (Monday – Friday 9am-5pm)- Competitive pay $16-$18/hour!- 2 weeks’ vacation to start plus 1 week shut down at Christmas - Benefits after 6 months - Free parking!- North York location (TTC accessible)- Opportunity for growth- Business casual dress codeResponsibilitiesJob duties of a Customer Service Representative are, but not limited to:- Taking inbound calls from clients, both from Canada and the U.S- Order management from start to finish with existing clients - Placing orders based on clients/customers requests - Prepare quotes to follow up with clients/customers- Warm up selling to existing clients - Make sure deliveries are sent out in a timely manner - Provide top notch customer service Qualifications- Call Center or Customer Service experience required- B2B Customer Service - College or University education required - Great for Recent Grads!- Time management- Retail, sales, admin is an asset SummaryIf this sounds like you, apply now! If this sounds like someone you may know, send them my email.1) Apply online 2) Send a copy of your resume to Anastasia.kourniotis@randstad.ca and mention “Customer Service Representative North York”Looking forward to hearing from you.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • North York, Ontario
      • Permanent
      • $43,000 - $44,000 per year
      Do you have a passion for customer service? Do you enjoy soft sales? Are you interested in having a career in insurance? Do you enjoy problem solving? Are you Bilingual in French and English? Then we have the job for YOU!Randstad is looking for Bilingual Customer Service Representatives to work for a well known insurance company in the North York area. This is a permanent, full time position. To find out more, read below.Type: Permanent Start Date: July 16thSalary: 43k-44kHours: Monday - Friday 8am - 8pm, Saturday 8am - 5pm. Rotational shifts, Saturdays mandatory for first 12 monthsLocation: North York (Victoria Park & Sheppard Ave E)Work from home for the time being, but will eventually resume back to officeBenefits + VacationWellness spending account Great work environment Room for growth and development Advantages- Permanent opportunity - Full time hours - Salary of 43k-44k + annual performance bonus - OTL training done by company - Work from home for the time being- North York location- Benefits- Vacation- RSP- Company pays for OTL licence Responsibilities- Taking inbound calls from new and existing customers - Dealing with both Home and Auto insurance - Providing product information on different plans to fit the customer's needs- Updating and creating profiles - Collecting customer information - Providing top notch service on every call Qualifications- Bilingual in French and English is a MUST - Must pass OTL licence within two tries - Customer service or sales experience is a must - High school diploma, post-secondary is an asset - Team player - Organization skills- Strong verbal skills, both in English and in French SummaryIf you are interested and would like to learn more, apply now!1) Apply online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Bilingual Customer Service - Insurance"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you have a passion for customer service? Do you enjoy soft sales? Are you interested in having a career in insurance? Do you enjoy problem solving? Are you Bilingual in French and English? Then we have the job for YOU!Randstad is looking for Bilingual Customer Service Representatives to work for a well known insurance company in the North York area. This is a permanent, full time position. To find out more, read below.Type: Permanent Start Date: July 16thSalary: 43k-44kHours: Monday - Friday 8am - 8pm, Saturday 8am - 5pm. Rotational shifts, Saturdays mandatory for first 12 monthsLocation: North York (Victoria Park & Sheppard Ave E)Work from home for the time being, but will eventually resume back to officeBenefits + VacationWellness spending account Great work environment Room for growth and development Advantages- Permanent opportunity - Full time hours - Salary of 43k-44k + annual performance bonus - OTL training done by company - Work from home for the time being- North York location- Benefits- Vacation- RSP- Company pays for OTL licence Responsibilities- Taking inbound calls from new and existing customers - Dealing with both Home and Auto insurance - Providing product information on different plans to fit the customer's needs- Updating and creating profiles - Collecting customer information - Providing top notch service on every call Qualifications- Bilingual in French and English is a MUST - Must pass OTL licence within two tries - Customer service or sales experience is a must - High school diploma, post-secondary is an asset - Team player - Organization skills- Strong verbal skills, both in English and in French SummaryIf you are interested and would like to learn more, apply now!1) Apply online 2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Bilingual Customer Service - Insurance"Looking forward to hearing from you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • North York, Ontario
      • Contract
      Looking to develop your professional experience in customer service? Are you a team player who communicates well and who is not afraid to ask questions? If so, we have the role you are looking for!We are currently recruiting for Customer Service Representatives, to join our client, a well-known credit bureau, in Toronto. Advantages• Work for a well-known credit bureau• Professional environment• Start date: June 1st, 2021• Duration: 10-month contract • Location: North York• Work from home to begin with• Pay Rate: $20.70/hour• Hours: 8:00am to 8:00pmWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Customer Service Representative, you will be responsible for interacting with partners, employees, and employers with Canada Workforce Solutions in verifying employment and income on consumer applications. Duties include: • Answering customers' questions or concerns about credit files, interpretation of credit file contents, billing invoices, and other unique situations• Completing verification tasks using standard verification processes• Responding to customer calls and emails• Keeping the tracking system up to date• Analysing and researching cases that require more in-depth review • Performing document review and audits• Performing various duties as neededQualifications• Have more than 2+ years of experience of call centre experience• Excellent communication skills • Tech-savvy• Analytical and strong problem-solving skillsSummaryIf you are interested in the Customer Service Representative role in Toronto, please apply online at www.randstad.ca. Qualified candidates will be contacted ASAP.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Looking to develop your professional experience in customer service? Are you a team player who communicates well and who is not afraid to ask questions? If so, we have the role you are looking for!We are currently recruiting for Customer Service Representatives, to join our client, a well-known credit bureau, in Toronto. Advantages• Work for a well-known credit bureau• Professional environment• Start date: June 1st, 2021• Duration: 10-month contract • Location: North York• Work from home to begin with• Pay Rate: $20.70/hour• Hours: 8:00am to 8:00pmWorkers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide a wide range of options to suit your needs.ResponsibilitiesAs a Customer Service Representative, you will be responsible for interacting with partners, employees, and employers with Canada Workforce Solutions in verifying employment and income on consumer applications. Duties include: • Answering customers' questions or concerns about credit files, interpretation of credit file contents, billing invoices, and other unique situations• Completing verification tasks using standard verification processes• Responding to customer calls and emails• Keeping the tracking system up to date• Analysing and researching cases that require more in-depth review • Performing document review and audits• Performing various duties as neededQualifications• Have more than 2+ years of experience of call centre experience• Excellent communication skills • Tech-savvy• Analytical and strong problem-solving skillsSummaryIf you are interested in the Customer Service Representative role in Toronto, please apply online at www.randstad.ca. Qualified candidates will be contacted ASAP.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Nepean, Ontario
      • Permanent
      Randstad is Hiring Bilingual Customer Service Representatvie for a company in the Financial industry in Nepean Ottawa!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of August 9th 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from office (Nepean Ottawa)When?- Training starts August 9th 2021Hours of Operation:Monday - Sunday8 AM - 11 PM (rotational shifts)Pay rate:$17.5/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to yasameen.aljanabi@randstad.ca with subject line "Bilingual - Ottawa"SummaryBilingual Customer Service (English and French)$17.5 per hour August 9th 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Randstad is Hiring Bilingual Customer Service Representatvie for a company in the Financial industry in Nepean Ottawa!Do you want to pursue a career in call center? Are you interested in the Financial industry? Are you fluently bilingual in English and French? Are you full-time available? If you answered "yes" to any of the above, then this opportunity is for you!This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture!Permanent and full time opportunity starting as of August 9th 2021What(Job title)?- Bilingual Customer Service Representative (Call Center Setting)Where?- Work from office (Nepean Ottawa)When?- Training starts August 9th 2021Hours of Operation:Monday - Sunday8 AM - 11 PM (rotational shifts)Pay rate:$17.5/hourAdvantages- One of the fastest growing call centres in Canada- Opportunity to gain call center experience and customer service experience- Opportunity to work in the financial industry- Great work culture & work/life balance- Career progression opportunities!Responsibilities- Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support. -Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.-Update customer account information-Respond to customer inquiries in a pleasant and professional manner.-Analyze customer inquiries and identify solutionsQualifications- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Here's how you can apply:- Apply directly on randstad.ca- Email your resume to yasameen.aljanabi@randstad.ca with subject line "Bilingual - Ottawa"SummaryBilingual Customer Service (English and French)$17.5 per hour August 9th 2021 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Contract
      • $15.00 per hour
      Are you looking for a new job that will let you exercise your customer service muscles? Do you enjoy talking to many different people each day and helping them out? Are you good at handling multiple priorities at the same time and still find yourself able to achieve great results? Would you consider yourself an expert at dealing with people and understanding their problems or concerns? If so, we’d love to speak to you!We are looking for a Bilingual Customer Service Representatives to work in the heart of downtown Ottawa, just steps from Parliament Hill. You’ll be responsible for providing world class customer service to callers over the phone! Taking inbound calls, you’ll get to work as part of a team that will support your professional development. This downtown Ottawa office is a great space to work and we know you’ll love it here!PLEASE NOTE: This position will start off remotely, but there will be an expectation to return to the office at some point!AdvantagesWhat’s in it for you as a customer service representative:- Pay will start at $15hr- Convenient location right in the heart of downtown Ottawa- Easy access by public transit- Benefits available as of day one- Monday-Friday work week and no overnights (must be available to work between 8am and 9pm)- Large lunch room and great team environmentResponsibilitiesWhat You’ll do here as a customer service representative:- You’ll take inbound calls from customers and handle their inquiries- You will need to log the content of each call with accuracy- You’ll need to maintain professionalism on the phone with all callers- Other tasks as requiredQualificationsWhat will make you successful as a customer service representative:- Fluent in English required and French a strong asset- At least 1 year of experience in a call center environment- High degree of empathy- Clear communication over the phone- Exceptional listening skills- You should be able to type quickly and with a high degree of accuracy- Data entry experience is a definite plusSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use Customer Service Rep as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new job that will let you exercise your customer service muscles? Do you enjoy talking to many different people each day and helping them out? Are you good at handling multiple priorities at the same time and still find yourself able to achieve great results? Would you consider yourself an expert at dealing with people and understanding their problems or concerns? If so, we’d love to speak to you!We are looking for a Bilingual Customer Service Representatives to work in the heart of downtown Ottawa, just steps from Parliament Hill. You’ll be responsible for providing world class customer service to callers over the phone! Taking inbound calls, you’ll get to work as part of a team that will support your professional development. This downtown Ottawa office is a great space to work and we know you’ll love it here!PLEASE NOTE: This position will start off remotely, but there will be an expectation to return to the office at some point!AdvantagesWhat’s in it for you as a customer service representative:- Pay will start at $15hr- Convenient location right in the heart of downtown Ottawa- Easy access by public transit- Benefits available as of day one- Monday-Friday work week and no overnights (must be available to work between 8am and 9pm)- Large lunch room and great team environmentResponsibilitiesWhat You’ll do here as a customer service representative:- You’ll take inbound calls from customers and handle their inquiries- You will need to log the content of each call with accuracy- You’ll need to maintain professionalism on the phone with all callers- Other tasks as requiredQualificationsWhat will make you successful as a customer service representative:- Fluent in English required and French a strong asset- At least 1 year of experience in a call center environment- High degree of empathy- Clear communication over the phone- Exceptional listening skills- You should be able to type quickly and with a high degree of accuracy- Data entry experience is a definite plusSummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca (please use Customer Service Rep as the subject)We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • North York, Ontario
      • Permanent
      • $16.00 - $18.00 per hour
      Do you enjoy working in customer service? Are you a recent grad looking to start your career? Do you have a passion for problem solving? Do you enjoy working in a team environment? Then we have the job for YOU!Randstad is looking for Customer Service Representatives to work in one of our client's call centers in the North York area. This company distributes glass wear and other items as such.This is a permanent, full-time position with a well-known distribution company. To find out more information, read below.Type of role: Customer Service in a Call Centre SettingLength: PermanentHours of Operation: Monday – Friday 9:00 am – 5:00 pm (NO WEEKENDS)Salary: $16 - $18/hour (Between 33K – 38k)Location: North York (Steeles and Dufferin)TTC and Highway Accessible 2 weeks VacationBenefits after 6 monthsWork in Office- Mask Mandatory - Temp check every day- Socially Distanced- Sanitizer providedAdvantages- Permanent opportunity with lots of room for growth!- Full Time hours (Monday – Friday 9am-5pm)- Competitive pay $16-$18/hour!- 2 weeks’ vacation to start plus 1 week shut down at Christmas - Benefits after 6 months - Free parking!- North York location (TTC accessible)- Opportunity for growth- Business casual dress codeResponsibilitiesJob duties of a Customer Service Representative are, but not limited to:- Taking inbound calls from clients, both from Canada and the U.S- Order management from start to finish with existing clients - Placing orders based on clients/customers requests - Prepare quotes to follow up with clients/customers- Warm up selling to existing clients - Make sure deliveries are sent out in a timely manner - Provide top notch customer service Qualifications- Call Center or Customer Service experience required- B2B Customer Service - College or University education required - Great for Recent Grads!- Time management- Retail, sales, admin is an asset SummaryIf this sounds like you, apply now! If this sounds like someone you may know, send them my email.1) Apply online 2) Send a copy of your resume to Anastasia.kourniotis@randstad.ca and mention “Customer Service Representative North York”Looking forward to hearing from you.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Do you enjoy working in customer service? Are you a recent grad looking to start your career? Do you have a passion for problem solving? Do you enjoy working in a team environment? Then we have the job for YOU!Randstad is looking for Customer Service Representatives to work in one of our client's call centers in the North York area. This company distributes glass wear and other items as such.This is a permanent, full-time position with a well-known distribution company. To find out more information, read below.Type of role: Customer Service in a Call Centre SettingLength: PermanentHours of Operation: Monday – Friday 9:00 am – 5:00 pm (NO WEEKENDS)Salary: $16 - $18/hour (Between 33K – 38k)Location: North York (Steeles and Dufferin)TTC and Highway Accessible 2 weeks VacationBenefits after 6 monthsWork in Office- Mask Mandatory - Temp check every day- Socially Distanced- Sanitizer providedAdvantages- Permanent opportunity with lots of room for growth!- Full Time hours (Monday – Friday 9am-5pm)- Competitive pay $16-$18/hour!- 2 weeks’ vacation to start plus 1 week shut down at Christmas - Benefits after 6 months - Free parking!- North York location (TTC accessible)- Opportunity for growth- Business casual dress codeResponsibilitiesJob duties of a Customer Service Representative are, but not limited to:- Taking inbound calls from clients, both from Canada and the U.S- Order management from start to finish with existing clients - Placing orders based on clients/customers requests - Prepare quotes to follow up with clients/customers- Warm up selling to existing clients - Make sure deliveries are sent out in a timely manner - Provide top notch customer service Qualifications- Call Center or Customer Service experience required- B2B Customer Service - College or University education required - Great for Recent Grads!- Time management- Retail, sales, admin is an asset SummaryIf this sounds like you, apply now! If this sounds like someone you may know, send them my email.1) Apply online 2) Send a copy of your resume to Anastasia.kourniotis@randstad.ca and mention “Customer Service Representative North York”Looking forward to hearing from you.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • North York, Ontario
      • Permanent
      • $45,000 - $50,000 per year
      Are you looking for a new and exciting opportunity in the North York Area? Are you an experienced customer service representative? Do you have experience working with Big Box Retail stores? Are you skilled with managing logistics? Do you have SAP experience? Than we have the perfect job for you. Customer Service Coordinator: PAY: $45,000 - $50,000Benefits: Full benefitsVacation: 2 WeeksExperience: 4 Years experience with customer service, logistics experience + SAP (or similar)Candidate / Duties: Experience within SAP (inventory modules, productions modules) or similar software. 1 year experience minimum. Great communications skills written and verbal.We are looking for an expert with MS Excel - you will have an opportunity to present your data to the management team on a weekly basis.Experience with clearing customs (basic knowledge of logistics). Problem solving is required. Manufacturing or big retail experience. Cross border logistics. Everything is shipped directly to customers or shipped directly to the warehouse in Detroit.Family owned business - everyone works with multiple hats. Candidates must be able to switch gears and take on other responsibilities.Interacting with their customers, changes in orders, credits, and managing their issues. Help support the supply chain, manage the customer experience. Inbound calls, no outbound calls. anything the customer is requesting from them. Quick pace environment - required that the employee has prioritization skills. KPI based job.Work from home - 5 days a week can have 1 day in the office - from the start come into the warehouse, have product knowledge, and retail experience.Games, prizes every week, a little family environment.Skills for day 1: Attention to detailDisciplinedOrganized FlexibleMulti-Task & Prioritize AdvantagesGreat company with room for growth, has been able to survive the pandemic and continued to prosperResponsibilitiesCustomer Service, Logistics, Order Desk, Order Entry, SAP and ERP data entry QualificationsCustomer Service, Logistics, Order Desk, Order Entry, SAP and ERP data entry SummaryCustomer Service Coordinator: PAY: $45,000 Start date: March 29 *Pending*Benefits: Full benefitsVacation: 2 WeeksExperience: 4 Years experience with customer service, logistics experience + SAPCandidate / Duties: Experience within SAP (inventory modules, productions modules). 1 year experience minimum. Great communications skills written and verbal.Experience with clearing customs (basic knowledge of logistics). Problem solving is required. Manufacturing or big retail experience. Cross border logistics. Everything is shipped directly to customers or shipped directly to the warehouse in Detroit.Family owned business - everyone works with multiple hats. Candidates must be able to switch gears and take on other responsibilities.Interacting with their customers, changes in orders, credits, and managing their issues. Help support the supply chain, manage the customer experience. Inbound calls, no outbound calls. anything the customer is requesting from them. Quick pace environment - required that the employee has prioritization skills. KPI based job.Work from home - 5 days a week can have 1 day in the office - from the start come into the warehouse, have product knowledge, and retail experience.Games, prizes every week, a little family environment.Skills for day 1: Attention to detailDisciplinedOrganized FlexibleMulti-Task & Prioritize Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new and exciting opportunity in the North York Area? Are you an experienced customer service representative? Do you have experience working with Big Box Retail stores? Are you skilled with managing logistics? Do you have SAP experience? Than we have the perfect job for you. Customer Service Coordinator: PAY: $45,000 - $50,000Benefits: Full benefitsVacation: 2 WeeksExperience: 4 Years experience with customer service, logistics experience + SAP (or similar)Candidate / Duties: Experience within SAP (inventory modules, productions modules) or similar software. 1 year experience minimum. Great communications skills written and verbal.We are looking for an expert with MS Excel - you will have an opportunity to present your data to the management team on a weekly basis.Experience with clearing customs (basic knowledge of logistics). Problem solving is required. Manufacturing or big retail experience. Cross border logistics. Everything is shipped directly to customers or shipped directly to the warehouse in Detroit.Family owned business - everyone works with multiple hats. Candidates must be able to switch gears and take on other responsibilities.Interacting with their customers, changes in orders, credits, and managing their issues. Help support the supply chain, manage the customer experience. Inbound calls, no outbound calls. anything the customer is requesting from them. Quick pace environment - required that the employee has prioritization skills. KPI based job.Work from home - 5 days a week can have 1 day in the office - from the start come into the warehouse, have product knowledge, and retail experience.Games, prizes every week, a little family environment.Skills for day 1: Attention to detailDisciplinedOrganized FlexibleMulti-Task & Prioritize AdvantagesGreat company with room for growth, has been able to survive the pandemic and continued to prosperResponsibilitiesCustomer Service, Logistics, Order Desk, Order Entry, SAP and ERP data entry QualificationsCustomer Service, Logistics, Order Desk, Order Entry, SAP and ERP data entry SummaryCustomer Service Coordinator: PAY: $45,000 Start date: March 29 *Pending*Benefits: Full benefitsVacation: 2 WeeksExperience: 4 Years experience with customer service, logistics experience + SAPCandidate / Duties: Experience within SAP (inventory modules, productions modules). 1 year experience minimum. Great communications skills written and verbal.Experience with clearing customs (basic knowledge of logistics). Problem solving is required. Manufacturing or big retail experience. Cross border logistics. Everything is shipped directly to customers or shipped directly to the warehouse in Detroit.Family owned business - everyone works with multiple hats. Candidates must be able to switch gears and take on other responsibilities.Interacting with their customers, changes in orders, credits, and managing their issues. Help support the supply chain, manage the customer experience. Inbound calls, no outbound calls. anything the customer is requesting from them. Quick pace environment - required that the employee has prioritization skills. KPI based job.Work from home - 5 days a week can have 1 day in the office - from the start come into the warehouse, have product knowledge, and retail experience.Games, prizes every week, a little family environment.Skills for day 1: Attention to detailDisciplinedOrganized FlexibleMulti-Task & Prioritize Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • North York, Ontario
      • Permanent
      • $19.00 per hour
      Customer Service and Sales Associate in Toronto!Do you have experience working in customer service? Do you enjoy problem solving issues and working in a fast-paced/dynamic position? Are you looking to work in a family-like work environment? Then we have an amazing PERMANENT opportunity for you!We are looking for a Customer Service and Sales Associate for a leading employer in the medical equipment industry, located in both Vaughan and Toronto. The Customer Service and Sales Associate plays a pivotal role in maintaining the company’s reputation for outstanding customer experience and low prices. The Customer Service and Sales Associate provides customer service in person and over the telephone, sells medical equipment, opens the store, checks voicemails, and maintains office/store cleanliness. This is a permanent position and we are looking for candidates in the Toronto or Vaughan area with availability to start immediately. The successful candidate will have the chance to join a family run business with an incredibly talented, passionate, and driven team!If you are interested in hearing more, please email your resume to Jessica.Bayuk@randstad.ca or Deirdra.Wadden@randstad.ca !AdvantagesWhat’s in it for YOU as a Customer Service and Sales Associate:- Hourly rate: $19/hour + commission after 6 months- Full time hours: 9:00 am - 5:00 pm, Monday - Friday, occasional Saturdays- Working on site with your own desk and area- Great locations in Vaughan and Toronto - Easy access by personal vehicle- Clean and well managed office and store with strict COVID-19 measures in placeResponsibilitiesWhat YOU will be doing as a Customer Service and Sales Associate:- Delivering quality customer service in person and over the phone.- Assisting customers with purchases and rental services, including hospital beds, home medical devices, wheelchairs, medical lift chairs, bathroom products and other medical devices.- Greeting customers and quickly establish a rapport - Providing expert guidance on home healthcare products and services- Opening and closing responsibilities- Maintaining office cleanliness.- Reception and general administrative duties. QualificationsWhat YOU bring to the role of Customer Service and Sales Associate:- 1-3 years of Sales experience in retail or showroom setting- Excellent communication skills- Access to a vehicle is preferred - this position requires the successful candidate to support in two store locations in Toronto and Vaughan - Experience selling home medical devices is preferred - Proficiency in MS Office and Quickbooks is prefered- Self-starter- Takes initiative- Friendly, team playerSummaryIf you believe this Customer Service and Sales Associate opportunity in Toronto is perfect for you, please apply as soon as possible, and feel free to give us a call if you have any questions. If you have the relevant experience, please send your resume and a synopsis of why you'd be a good fit to Jessica.Bayuk@randstad.ca or Deirdra.Wadden@randstad.ca Not interested in this role but still looking for your next great opportunity? We specialize in hiring for clinical and non-clinical administrative roles within private and public-sector healthcare space. Our team oversees various permanent and contract positions, including Data Entry Administrators, Medical Office Assistants, Receptionists, Patient Coordinators and Medical Office Administrators. If you or someone you know would be interested in the following roles, please reach out to the contact emails below to discuss further!Halton Region:Jessica.Bayuk@randstad.caPeel Region:Kianna.Padua@randstad.caGeneral:Deirdra.Wadden@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Customer Service and Sales Associate in Toronto!Do you have experience working in customer service? Do you enjoy problem solving issues and working in a fast-paced/dynamic position? Are you looking to work in a family-like work environment? Then we have an amazing PERMANENT opportunity for you!We are looking for a Customer Service and Sales Associate for a leading employer in the medical equipment industry, located in both Vaughan and Toronto. The Customer Service and Sales Associate plays a pivotal role in maintaining the company’s reputation for outstanding customer experience and low prices. The Customer Service and Sales Associate provides customer service in person and over the telephone, sells medical equipment, opens the store, checks voicemails, and maintains office/store cleanliness. This is a permanent position and we are looking for candidates in the Toronto or Vaughan area with availability to start immediately. The successful candidate will have the chance to join a family run business with an incredibly talented, passionate, and driven team!If you are interested in hearing more, please email your resume to Jessica.Bayuk@randstad.ca or Deirdra.Wadden@randstad.ca !AdvantagesWhat’s in it for YOU as a Customer Service and Sales Associate:- Hourly rate: $19/hour + commission after 6 months- Full time hours: 9:00 am - 5:00 pm, Monday - Friday, occasional Saturdays- Working on site with your own desk and area- Great locations in Vaughan and Toronto - Easy access by personal vehicle- Clean and well managed office and store with strict COVID-19 measures in placeResponsibilitiesWhat YOU will be doing as a Customer Service and Sales Associate:- Delivering quality customer service in person and over the phone.- Assisting customers with purchases and rental services, including hospital beds, home medical devices, wheelchairs, medical lift chairs, bathroom products and other medical devices.- Greeting customers and quickly establish a rapport - Providing expert guidance on home healthcare products and services- Opening and closing responsibilities- Maintaining office cleanliness.- Reception and general administrative duties. QualificationsWhat YOU bring to the role of Customer Service and Sales Associate:- 1-3 years of Sales experience in retail or showroom setting- Excellent communication skills- Access to a vehicle is preferred - this position requires the successful candidate to support in two store locations in Toronto and Vaughan - Experience selling home medical devices is preferred - Proficiency in MS Office and Quickbooks is prefered- Self-starter- Takes initiative- Friendly, team playerSummaryIf you believe this Customer Service and Sales Associate opportunity in Toronto is perfect for you, please apply as soon as possible, and feel free to give us a call if you have any questions. If you have the relevant experience, please send your resume and a synopsis of why you'd be a good fit to Jessica.Bayuk@randstad.ca or Deirdra.Wadden@randstad.ca Not interested in this role but still looking for your next great opportunity? We specialize in hiring for clinical and non-clinical administrative roles within private and public-sector healthcare space. Our team oversees various permanent and contract positions, including Data Entry Administrators, Medical Office Assistants, Receptionists, Patient Coordinators and Medical Office Administrators. If you or someone you know would be interested in the following roles, please reach out to the contact emails below to discuss further!Halton Region:Jessica.Bayuk@randstad.caPeel Region:Kianna.Padua@randstad.caGeneral:Deirdra.Wadden@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Contract
      • $23.08 per hour
      Are you looking for a new job that will let you exercise your customer service muscles while also being able to use your administrative skills? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Do you also have an interest in helping people move or get settled into their new homes? Then we might just have the role you’ve been looking for!We are looking for Customer Service Coordinator to work for a great company based out of Central Ottawa. This will be a remote position for the time being! You’ll be responsible for providing world class customer service to callers over the phone and via email! This is a great job for someone looking for a more professional setting and something that will challenge them daily! This is a great place to work and we know you’ll love it here!AdvantagesWhat’s in it for you?- Pay would be $23/hr- Hours of work between 12pm and 8pm- Remote to start!- Team oriented environment- No sales or any up selling required- Work for a reputable, stable company- Opportunity to work on inter-departmental projects- Get to help people every day with important projectsResponsibilitiesWhat you’ll do here?- Take and make calls in a tactful and professional manner- Assist clients with solving complex problems- Review files and make suggestions for future claims or projects- Ensure adherence to set policy guidelines and processes- Assist other departments as necessary to ensure a great customer experienceQualificationsWhat will make you successful?- Excellent communication skills in English- Must have previous customer service experience (call centre strongly preferred)- Completion of post-secondary education or equivalent work experience- Background in relocation services would be considered an asset- High attention to detail and ability to maintain professionalism under pressure- Love problem solving- Must be eligible to obtain a government security clearance SummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - please ensure to attach your resume!We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new job that will let you exercise your customer service muscles while also being able to use your administrative skills? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Do you also have an interest in helping people move or get settled into their new homes? Then we might just have the role you’ve been looking for!We are looking for Customer Service Coordinator to work for a great company based out of Central Ottawa. This will be a remote position for the time being! You’ll be responsible for providing world class customer service to callers over the phone and via email! This is a great job for someone looking for a more professional setting and something that will challenge them daily! This is a great place to work and we know you’ll love it here!AdvantagesWhat’s in it for you?- Pay would be $23/hr- Hours of work between 12pm and 8pm- Remote to start!- Team oriented environment- No sales or any up selling required- Work for a reputable, stable company- Opportunity to work on inter-departmental projects- Get to help people every day with important projectsResponsibilitiesWhat you’ll do here?- Take and make calls in a tactful and professional manner- Assist clients with solving complex problems- Review files and make suggestions for future claims or projects- Ensure adherence to set policy guidelines and processes- Assist other departments as necessary to ensure a great customer experienceQualificationsWhat will make you successful?- Excellent communication skills in English- Must have previous customer service experience (call centre strongly preferred)- Completion of post-secondary education or equivalent work experience- Background in relocation services would be considered an asset- High attention to detail and ability to maintain professionalism under pressure- Love problem solving- Must be eligible to obtain a government security clearance SummaryPlease apply by…Visiting www.randstad.ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.ca - please ensure to attach your resume!We appreciate all applications, however, only those who meet the requirements for customer service representative will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • North York, Ontario
      • Permanent
      Are you a bilingual (French/English) customer service and order management professional looking for a permanent opportunity that will further your career? Are you someone who can work with minimal supervision and also demonstrate leadership? Do you pride yourself on your ability to problem-solve and deliver an excellent customer experience? If the answer is YES, we have an amazing opportunity for you! We are looking for a Sr. Bilingual (French/English) Customer Service Associate with order management experience for a leading pharmaceutical company located in Thornhill. Working as part of a lean team, the Sr. Bilingual Customer Service Associate will provide order management support for the company’s customers with a focus on French-speaking clientele. This is a permanent opportunity for a senior candidate with the right skills who is looking for a new challenge in their career. The Sr. Bilingual Customer Service Associate position is a work-from-home opportunity in the beginning; however, the successful candidate must be available to work in the company’s Thornhill office when required. We are ideally looking for an individual with the right skill set to be able to start by the first week of July 2021.AdvantagesWhat’s in it for YOU as a Sr. Bilingual Customer Service Associate? - Amazing opportunity to be a part of a global brand and begin a new chapter of your professional career - Competitive Package: 70K Annual salary - Excellent benefits and perks- Monday to Friday - 37.5-hour work with great work-life balance - Guaranteed growth for outstanding performers in the company with the great work culture- Opportunity to expand your professional network- Great location in Thornhill ResponsibilitiesWhat YOU will be doing as a Sr. Bilingual Customer Service Associate: •Order Management: completing the customer order process, creating customer accounts, order placement, refunds or exchanges, resolving customer complaints in an accurate and timely manner•Reviewing orders for pricing, products, availability, expiry dating, and discontinued items, and makes adjustments as necessary for release by end of a business day; Ensuring all regional and contract pricing is up to date •Advising sales reps and customers of backorders and processes, handling order status queries; responding to customer inquiries; directing requests and unresolved issues to the designated resource•Identifying and resolving issues that arise in the process, including After Sales Service claims •Liaising with internal departments and 4PL business partners•Responsible for customer service metrics for accounts served and relevant reporting•Developing and measures key performance indicators to determine and improve the effectiveness of customer service activities•Ensuring an efficient order management process that reduces errors and meets cycle time requirements•Building strong relationships and work effectively with internal stakeholders – Supply Chain, Master data, Finance, QA, Plants, and external 4PL partners to improve customer service process and effectivenessQualificationsWhat YOU bring to the role of Sr. Bilingual Customer Service Representative: - Bilingualism is a MUST - you can read, write and speak in both languages effectively (French and English)- Bachelor’s degree in Business Administration or Supply Chain is preferred- 6+ years customer service in pharmaceutical or CPG industries, experience in both B2B and B2C business, as well as Supply Chain is an asset- Knowledge of MS Office tools, experience in leading/ participating ERP implementation (ex. SAP) an asset- Strong customer focus, excellent interpersonal and communication skills; skillful to handle complaints- Demonstrated ability to cultivate collaborative relationships with both internal and external 4PL partners -Results-focused and driven by performance, with a keen sense of organizations and prioritization- Strong work ethic, ability to work in a fast-paced environment and multitaskSummaryIf you feel you're a great fit for this role, please apply immediately. Please send your resume directly to Aqsa Jafri at aqsa.jafri@randstad.ca and Deirdra Wadden at deirdra.wadden@randstad.ca, along with a synopsis of what you're looking for, with the subject line: Sr. Bilingual Customer Service Associate Not interested in this role but still looking for your next great opportunity? Our team oversees various permanent and contract positions, detailed below! If you or someone you know would be interested in the following roles, please reach out to the corresponding contact email below, to discuss further!Corporate Administration/Operational support, such as: Reception, Admin Assistant, Executive Assistant, Customer Service Rep, Data Entry and other Operational support roles. Please reach out to aqsa.jafri@randstad.ca, along with your resume. Logistics, Supply Chain & Manufacturing Administration/Operational support, such as: Logistics Coordinator, Dispatch Coordinator, Customer Service/Order Entry and Warehouse Administration. Please reach out to natasha.villafria@randstad.ca, along with your resumeRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a bilingual (French/English) customer service and order management professional looking for a permanent opportunity that will further your career? Are you someone who can work with minimal supervision and also demonstrate leadership? Do you pride yourself on your ability to problem-solve and deliver an excellent customer experience? If the answer is YES, we have an amazing opportunity for you! We are looking for a Sr. Bilingual (French/English) Customer Service Associate with order management experience for a leading pharmaceutical company located in Thornhill. Working as part of a lean team, the Sr. Bilingual Customer Service Associate will provide order management support for the company’s customers with a focus on French-speaking clientele. This is a permanent opportunity for a senior candidate with the right skills who is looking for a new challenge in their career. The Sr. Bilingual Customer Service Associate position is a work-from-home opportunity in the beginning; however, the successful candidate must be available to work in the company’s Thornhill office when required. We are ideally looking for an individual with the right skill set to be able to start by the first week of July 2021.AdvantagesWhat’s in it for YOU as a Sr. Bilingual Customer Service Associate? - Amazing opportunity to be a part of a global brand and begin a new chapter of your professional career - Competitive Package: 70K Annual salary - Excellent benefits and perks- Monday to Friday - 37.5-hour work with great work-life balance - Guaranteed growth for outstanding performers in the company with the great work culture- Opportunity to expand your professional network- Great location in Thornhill ResponsibilitiesWhat YOU will be doing as a Sr. Bilingual Customer Service Associate: •Order Management: completing the customer order process, creating customer accounts, order placement, refunds or exchanges, resolving customer complaints in an accurate and timely manner•Reviewing orders for pricing, products, availability, expiry dating, and discontinued items, and makes adjustments as necessary for release by end of a business day; Ensuring all regional and contract pricing is up to date •Advising sales reps and customers of backorders and processes, handling order status queries; responding to customer inquiries; directing requests and unresolved issues to the designated resource•Identifying and resolving issues that arise in the process, including After Sales Service claims •Liaising with internal departments and 4PL business partners•Responsible for customer service metrics for accounts served and relevant reporting•Developing and measures key performance indicators to determine and improve the effectiveness of customer service activities•Ensuring an efficient order management process that reduces errors and meets cycle time requirements•Building strong relationships and work effectively with internal stakeholders – Supply Chain, Master data, Finance, QA, Plants, and external 4PL partners to improve customer service process and effectivenessQualificationsWhat YOU bring to the role of Sr. Bilingual Customer Service Representative: - Bilingualism is a MUST - you can read, write and speak in both languages effectively (French and English)- Bachelor’s degree in Business Administration or Supply Chain is preferred- 6+ years customer service in pharmaceutical or CPG industries, experience in both B2B and B2C business, as well as Supply Chain is an asset- Knowledge of MS Office tools, experience in leading/ participating ERP implementation (ex. SAP) an asset- Strong customer focus, excellent interpersonal and communication skills; skillful to handle complaints- Demonstrated ability to cultivate collaborative relationships with both internal and external 4PL partners -Results-focused and driven by performance, with a keen sense of organizations and prioritization- Strong work ethic, ability to work in a fast-paced environment and multitaskSummaryIf you feel you're a great fit for this role, please apply immediately. Please send your resume directly to Aqsa Jafri at aqsa.jafri@randstad.ca and Deirdra Wadden at deirdra.wadden@randstad.ca, along with a synopsis of what you're looking for, with the subject line: Sr. Bilingual Customer Service Associate Not interested in this role but still looking for your next great opportunity? Our team oversees various permanent and contract positions, detailed below! If you or someone you know would be interested in the following roles, please reach out to the corresponding contact email below, to discuss further!Corporate Administration/Operational support, such as: Reception, Admin Assistant, Executive Assistant, Customer Service Rep, Data Entry and other Operational support roles. Please reach out to aqsa.jafri@randstad.ca, along with your resume. Logistics, Supply Chain & Manufacturing Administration/Operational support, such as: Logistics Coordinator, Dispatch Coordinator, Customer Service/Order Entry and Warehouse Administration. Please reach out to natasha.villafria@randstad.ca, along with your resumeRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • North York, Ontario
      • Permanent
      • $45,000 - $50,000 per year
      Are you looking for a new and exciting opportunity in the North York Area? Are you an experienced customer service representative? Do you have experience working with Big Box Retail stores? Are you skilled with managing logistics? Do you have SAP experience? Than we have the perfect job for you. Customer Service Coordinator: PAY: $45,000 - $50,000Benefits: Full benefitsVacation: 2 WeeksExperience: 4 Years experience with customer service, logistics experience + SAP (or similar)Candidate / Duties: Experience within SAP (inventory modules, productions modules) or similar software. 1 year experience minimum. Great communications skills written and verbal.We are looking for an expert with MS Excel - you will have an opportunity to present your data to the management team on a weekly basis.Experience with clearing customs (basic knowledge of logistics). Problem solving is required. Manufacturing or big retail experience. Cross border logistics. Everything is shipped directly to customers or shipped directly to the warehouse in Detroit.Family owned business - everyone works with multiple hats. Candidates must be able to switch gears and take on other responsibilities.Interacting with their customers, changes in orders, credits, and managing their issues. Help support the supply chain, manage the customer experience. Inbound calls, no outbound calls. anything the customer is requesting from them. Quick pace environment - required that the employee has prioritization skills. KPI based job.Work from home - 5 days a week can have 1 day in the office - from the start come into the warehouse, have product knowledge, and retail experience.Games, prizes every week, a little family environment.Skills for day 1: Attention to detailDisciplinedOrganized FlexibleMulti-Task & Prioritize AdvantagesGreat company with room for growth, has been able to survive the pandemic and continued to prosperResponsibilitiesCustomer Service, Logistics, Order Desk, Order Entry, SAP and ERP data entry QualificationsCustomer Service, Logistics, Order Desk, Order Entry, SAP and ERP data entry SummaryCustomer Service Coordinator: PAY: $45,000 Start date: March 29 *Pending*Benefits: Full benefitsVacation: 2 WeeksExperience: 4 Years experience with customer service, logistics experience + SAPCandidate / Duties: Experience within SAP (inventory modules, productions modules). 1 year experience minimum. Great communications skills written and verbal.Experience with clearing customs (basic knowledge of logistics). Problem solving is required. Manufacturing or big retail experience. Cross border logistics. Everything is shipped directly to customers or shipped directly to the warehouse in Detroit.Family owned business - everyone works with multiple hats. Candidates must be able to switch gears and take on other responsibilities.Interacting with their customers, changes in orders, credits, and managing their issues. Help support the supply chain, manage the customer experience. Inbound calls, no outbound calls. anything the customer is requesting from them. Quick pace environment - required that the employee has prioritization skills. KPI based job.Work from home - 5 days a week can have 1 day in the office - from the start come into the warehouse, have product knowledge, and retail experience.Games, prizes every week, a little family environment.Skills for day 1: Attention to detailDisciplinedOrganized FlexibleMulti-Task & Prioritize Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new and exciting opportunity in the North York Area? Are you an experienced customer service representative? Do you have experience working with Big Box Retail stores? Are you skilled with managing logistics? Do you have SAP experience? Than we have the perfect job for you. Customer Service Coordinator: PAY: $45,000 - $50,000Benefits: Full benefitsVacation: 2 WeeksExperience: 4 Years experience with customer service, logistics experience + SAP (or similar)Candidate / Duties: Experience within SAP (inventory modules, productions modules) or similar software. 1 year experience minimum. Great communications skills written and verbal.We are looking for an expert with MS Excel - you will have an opportunity to present your data to the management team on a weekly basis.Experience with clearing customs (basic knowledge of logistics). Problem solving is required. Manufacturing or big retail experience. Cross border logistics. Everything is shipped directly to customers or shipped directly to the warehouse in Detroit.Family owned business - everyone works with multiple hats. Candidates must be able to switch gears and take on other responsibilities.Interacting with their customers, changes in orders, credits, and managing their issues. Help support the supply chain, manage the customer experience. Inbound calls, no outbound calls. anything the customer is requesting from them. Quick pace environment - required that the employee has prioritization skills. KPI based job.Work from home - 5 days a week can have 1 day in the office - from the start come into the warehouse, have product knowledge, and retail experience.Games, prizes every week, a little family environment.Skills for day 1: Attention to detailDisciplinedOrganized FlexibleMulti-Task & Prioritize AdvantagesGreat company with room for growth, has been able to survive the pandemic and continued to prosperResponsibilitiesCustomer Service, Logistics, Order Desk, Order Entry, SAP and ERP data entry QualificationsCustomer Service, Logistics, Order Desk, Order Entry, SAP and ERP data entry SummaryCustomer Service Coordinator: PAY: $45,000 Start date: March 29 *Pending*Benefits: Full benefitsVacation: 2 WeeksExperience: 4 Years experience with customer service, logistics experience + SAPCandidate / Duties: Experience within SAP (inventory modules, productions modules). 1 year experience minimum. Great communications skills written and verbal.Experience with clearing customs (basic knowledge of logistics). Problem solving is required. Manufacturing or big retail experience. Cross border logistics. Everything is shipped directly to customers or shipped directly to the warehouse in Detroit.Family owned business - everyone works with multiple hats. Candidates must be able to switch gears and take on other responsibilities.Interacting with their customers, changes in orders, credits, and managing their issues. Help support the supply chain, manage the customer experience. Inbound calls, no outbound calls. anything the customer is requesting from them. Quick pace environment - required that the employee has prioritization skills. KPI based job.Work from home - 5 days a week can have 1 day in the office - from the start come into the warehouse, have product knowledge, and retail experience.Games, prizes every week, a little family environment.Skills for day 1: Attention to detailDisciplinedOrganized FlexibleMulti-Task & Prioritize Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Ottawa, Ontario
      • Contract
      • $19.50 per hour
      Are you looking for a new position that will allow you to develop your customer service skills while learning new skills? Do you enjoy talking to different people every day and helping them? We're looking for dynamic and experienced customer service representatives to provide web support to members, while working from the comfort of your own home.As a Bilingual (English/French) Customer Service and Web Support Agent you will be responsible for answering technical support requests related to the new integrated member site, either by phone or email.4 month contract, possibility of extensionSalary: 19.50/hourWork availability: Monday to Friday, between 8:00am and 8:00pm.Schedules given in advance, full-time employmentTraining: Starts August 9th, 2021Location: work from home*Must be local to Ottawa area as potential to go back into office.AdvantagesBelow is a summary of the benefits you can enjoy in this role as a bilingual Customer Service and Web Support Agent:- Work from home- A dynamic work environment- Schedule from Monday to Friday only, weekends are free.- Possibility of extension and advancement within the company- Equipment provided by the employer- Virtual training - duration 2 weeks- An inclusive and accessible work environment- Working with a leading Canadian companyResponsibilitiesAs a Bilingual (English/French) Customer Service and Web Support Agent, you will be responsible for:- Using your high level customer service to dialogue with customers to fully understand their needs (inbound calls)- Provide advice regarding their needs or difficulties when navigating on the website, or other requests related to their account- Troubleshooting and resolving technical problems by phone and email, password resets, remote troubleshooting- Building and maintaining strong client relationshipsQualificationsTo provide an exceptional customer experience and web support, here's what you'll need as a Bilingual (English/French) Customer Service and Web Support Agent:- Excellent English and French language skills, both written and oral- Experience in customer service and customer support- Strong problem-solving skills and ability to use good judgement- Passionate about technology with proven technical skills- Ability to empathize with the needs and technical know-how of each customer- Skills in organizing and prioritizing workSummary4 month contract, possibility of extensionSalary: 19.50/hourWork availability: Monday to Friday, between 8:00am and 8:00pm.Schedules given in advance, full-time employmentInterviews: Happening now!Are you the ideal candidate for this role? Would you like to work for a leading company? Send us your updated CV with the subject "Bilingual Web Support Agent - Insurance" :carrie.nie@randstad.caFurthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!We are here to help you seize this opportunity,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new position that will allow you to develop your customer service skills while learning new skills? Do you enjoy talking to different people every day and helping them? We're looking for dynamic and experienced customer service representatives to provide web support to members, while working from the comfort of your own home.As a Bilingual (English/French) Customer Service and Web Support Agent you will be responsible for answering technical support requests related to the new integrated member site, either by phone or email.4 month contract, possibility of extensionSalary: 19.50/hourWork availability: Monday to Friday, between 8:00am and 8:00pm.Schedules given in advance, full-time employmentTraining: Starts August 9th, 2021Location: work from home*Must be local to Ottawa area as potential to go back into office.AdvantagesBelow is a summary of the benefits you can enjoy in this role as a bilingual Customer Service and Web Support Agent:- Work from home- A dynamic work environment- Schedule from Monday to Friday only, weekends are free.- Possibility of extension and advancement within the company- Equipment provided by the employer- Virtual training - duration 2 weeks- An inclusive and accessible work environment- Working with a leading Canadian companyResponsibilitiesAs a Bilingual (English/French) Customer Service and Web Support Agent, you will be responsible for:- Using your high level customer service to dialogue with customers to fully understand their needs (inbound calls)- Provide advice regarding their needs or difficulties when navigating on the website, or other requests related to their account- Troubleshooting and resolving technical problems by phone and email, password resets, remote troubleshooting- Building and maintaining strong client relationshipsQualificationsTo provide an exceptional customer experience and web support, here's what you'll need as a Bilingual (English/French) Customer Service and Web Support Agent:- Excellent English and French language skills, both written and oral- Experience in customer service and customer support- Strong problem-solving skills and ability to use good judgement- Passionate about technology with proven technical skills- Ability to empathize with the needs and technical know-how of each customer- Skills in organizing and prioritizing workSummary4 month contract, possibility of extensionSalary: 19.50/hourWork availability: Monday to Friday, between 8:00am and 8:00pm.Schedules given in advance, full-time employmentInterviews: Happening now!Are you the ideal candidate for this role? Would you like to work for a leading company? Send us your updated CV with the subject "Bilingual Web Support Agent - Insurance" :carrie.nie@randstad.caFurthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them!We are here to help you seize this opportunity,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
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