You are successfully logged out of your my randstad account

You have successfully deleted your account

    Thank you for subscribing to your personalised job alerts.

    358 jobs found for Customer service in Québec

    filter2
    clear all
      • Vaudreuil, Québec
      • Permanent
      CASCADESFounded in 1964, Cascades produces, converts and markets packaging and tissue products that are composed mainly of recycled fibers. The Company employs 10,000 employees, who work in almost 80 production units located in North America and Europe. With its management philosophy, half a century of experience in recycling, and continuous efforts in research and development as driving forces, Cascades continues to deliver the innovative products  that customers have come to rely on. CASCADES CONTAINERBOARD PACKAGINGThe Containerboard Packaging Group, a division of Cascades, is the largest containerboard producer in Canada, and is also a top converter of corrugated products in the country. The Group manufactures a wide range of products made from recycled fibres for its North American customers in the food, beverage and consumer products sectors, among many others. The Division, which employs close to 3,400 people, owns six containerboard mills and nineteen corrugated products plants in Canada and the United States.Description longueOur beautiful Cascades family is growing: the East Box Packaging team is looking for a Senior Customer Service Representative!At Cascades, we bring out the full potential of our employees. You will have the necessary support and great opportunities to accomplish yourself, evolve as a professional and grow in your new role.Does a career with a growing Quebec company appeal to you?Would you like to retire with us? (Okay, we're pushing it, but we're thinking big at Cascades!)Your place among us is already reserved!Why work at CascadesWork-family balance (50% telecommuting, flexible hours at 40h/week);Group insurance and pension plan with company contributions;Accessible gym space and/or sports activities;Profit sharing plan (not once, but twice a year!);Employee assistance program (because we care about the physical and mental health of our Stuntmen and Stuntwomen);Long-term career management plan and training center (we told you we were bringing out the best in our people!);A work environment focused on knowledge sharing and valuing individual and team successes;Contribution to the success of a Quebec-based multinational with strong environmental values.Tes Responsabilités  The Customer Service Representative is responsible for ensuring that the Cascades Customer Service team's standards of operational excellence are met. You will implement a customer-focused strategy, building strong relationships with customers and colleagues. This is a great opportunity for you if you want to be part of a strong and supportive team in a company that encourages development and career advancement.The main responsibilities of the Customer Service Representative will be to: Respond to customer needs in a proactive and timely manner;Fulfill orders and deliveries in an optimal manner and according to industry best practice standards.Process data efficiently and consistently across SAP functions;Integrate and respect order or inventory changes to ensure proper account management;Identify and proactively manage potential order issues;Resolve customer complaints in a timely manner and maintain a strong relationship of trust with them;Participate in the analysis of problematic situations and obtain answers or solutions related to shipping and inventory availability;Support the business objectives by adapting the customer approach or by accepting system improvements and special projects;Collaborate with different departments for new product launches or special projects;Participate in cross-training to support department activities and any related tasks to support the department; Experiences and strengthsAs a Customer Service Representative, you will be able to showcase your skills and abilities. We are looking for someone with the following qualificationsA college diploma in administration or operations management, or equivalent experienceHave relevant experience in the manufacturing sector Mastery of computer tools, including Microsoft Office and SAPBe bilingualAbility to act and react quickly while managing several files simultaneouslyHave the collaborative spirit to work closely with all team membersHave a customer-focused approach and excellent communication and listening skillsAn interest in problem solving, the ability to prioritize routine tasks and work in a fast-paced environmentThe ability to multi-task and provide multi-service support (phone, email, online systems)Organized, self-directed and have good priority management Cascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner.  
      CASCADESFounded in 1964, Cascades produces, converts and markets packaging and tissue products that are composed mainly of recycled fibers. The Company employs 10,000 employees, who work in almost 80 production units located in North America and Europe. With its management philosophy, half a century of experience in recycling, and continuous efforts in research and development as driving forces, Cascades continues to deliver the innovative products  that customers have come to rely on. CASCADES CONTAINERBOARD PACKAGINGThe Containerboard Packaging Group, a division of Cascades, is the largest containerboard producer in Canada, and is also a top converter of corrugated products in the country. The Group manufactures a wide range of products made from recycled fibres for its North American customers in the food, beverage and consumer products sectors, among many others. The Division, which employs close to 3,400 people, owns six containerboard mills and nineteen corrugated products plants in Canada and the United States.Description longueOur beautiful Cascades family is growing: the East Box Packaging team is looking for a Senior Customer Service Representative!At Cascades, we bring out the full potential of our employees. You will have the necessary support and great opportunities to accomplish yourself, evolve as a professional and grow in your new role.Does a career with a growing Quebec company appeal to you?Would you like to retire with us? (Okay, we're pushing it, but we're thinking big at Cascades!)Your place among us is already reserved!Why work at CascadesWork-family balance (50% telecommuting, flexible hours at 40h/week);Group insurance and pension plan with company contributions;Accessible gym space and/or sports activities;Profit sharing plan (not once, but twice a year!);Employee assistance program (because we care about the physical and mental health of our Stuntmen and Stuntwomen);Long-term career management plan and training center (we told you we were bringing out the best in our people!);A work environment focused on knowledge sharing and valuing individual and team successes;Contribution to the success of a Quebec-based multinational with strong environmental values.Tes Responsabilités  The Customer Service Representative is responsible for ensuring that the Cascades Customer Service team's standards of operational excellence are met. You will implement a customer-focused strategy, building strong relationships with customers and colleagues. This is a great opportunity for you if you want to be part of a strong and supportive team in a company that encourages development and career advancement.The main responsibilities of the Customer Service Representative will be to: Respond to customer needs in a proactive and timely manner;Fulfill orders and deliveries in an optimal manner and according to industry best practice standards.Process data efficiently and consistently across SAP functions;Integrate and respect order or inventory changes to ensure proper account management;Identify and proactively manage potential order issues;Resolve customer complaints in a timely manner and maintain a strong relationship of trust with them;Participate in the analysis of problematic situations and obtain answers or solutions related to shipping and inventory availability;Support the business objectives by adapting the customer approach or by accepting system improvements and special projects;Collaborate with different departments for new product launches or special projects;Participate in cross-training to support department activities and any related tasks to support the department; Experiences and strengthsAs a Customer Service Representative, you will be able to showcase your skills and abilities. We are looking for someone with the following qualificationsA college diploma in administration or operations management, or equivalent experienceHave relevant experience in the manufacturing sector Mastery of computer tools, including Microsoft Office and SAPBe bilingualAbility to act and react quickly while managing several files simultaneouslyHave the collaborative spirit to work closely with all team membersHave a customer-focused approach and excellent communication and listening skillsAn interest in problem solving, the ability to prioritize routine tasks and work in a fast-paced environmentThe ability to multi-task and provide multi-service support (phone, email, online systems)Organized, self-directed and have good priority management Cascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner.  
      • Candiac, Québec
      • Permanent
      Your challenge!Reporting to the Customer Service Supervisor, the  Customer Service Representative’s mission is to ensure that all incoming calls, emails and orders are handled quickly and efficiently integrated into daily operations to ensure exceptional customer service. You enter orders and document customer records in accordance with established procedures, rules and standards. You resolve any problems or order changes by collaborating with key stakeholders. You initiate the creation of material delivery documents in a way that respects your business partners' ability to meet demand. Finally, you provide a high-quality service to all your customers and suppliers by offering them customized solutions that target their needs and guarantee their satisfaction in order to maximize Cascades’ sales and profitability.Pourquoi travailler chez Cascades Conciliation travail-famille (télétravail à 50%, horaire flexible à 40h/semaine);Assurance collective et Régime de retraite avec contributions de l’entreprise;Espace gym accessible et/ou pratique d’activités sportives;Régime de partage aux profits (pas une, mais deux fois par année!);Programme d’aide aux employés (parce que la santé physique et mentale des Cascadeurs et Cascadeuses nous tient à cœur);Plan de gestion de carrière à long terme et Centre de formation (pour révélez le plein potentiel de nos gens!);Environnement de travail axé sur le partage des connaissances et la valorisation des réussites individuelles et d’équipe;Contribution au succès d’une multinationale québécoise aux valeurs environnementales fortes. Individual responsibilitiesExperiences and strengths DEC (college diploma) in administration and/or operations management or equivalent experience 2 to 5 years of relevant experience in a manufacturing sector Proficiency with various computer tools including Microsoft Office and SAP Proficiency in French and English that allows you to express yourself clearly and concisely Ability to act and react quickly while working on a number of files at the same time Collaborative spirit needed to work closely with all team members Customer-centric approach and excellent communication and listening skills Ability to work independently Ability to adapt quickly and a high level of agility in order to respond to the various stakeholders’ needs Ability to develop a deep understanding of the operational context, customer businesses and Cascades' value proposition Interest in problem solving, ability to self prioritize daily tasks and work in a fast-paced environment Ability to multi-task and provide multi-service support (phone, email, online systems) Exemplary rigour in carrying out your responsibilities  #revealyourpotential #LifeAtCascades Cascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner.  About Cascades To be part of Cascades is to reveal the full potential of materials, people and ideas. We are source of possibilities since 1964. Cascades have been providing sustainable, innovative and value-creating solutions in packaging, hygiene and recovery.Join 10,000 women and men working in a network in almost 80 operating units located in North America and Europe.  
      Your challenge!Reporting to the Customer Service Supervisor, the  Customer Service Representative’s mission is to ensure that all incoming calls, emails and orders are handled quickly and efficiently integrated into daily operations to ensure exceptional customer service. You enter orders and document customer records in accordance with established procedures, rules and standards. You resolve any problems or order changes by collaborating with key stakeholders. You initiate the creation of material delivery documents in a way that respects your business partners' ability to meet demand. Finally, you provide a high-quality service to all your customers and suppliers by offering them customized solutions that target their needs and guarantee their satisfaction in order to maximize Cascades’ sales and profitability.Pourquoi travailler chez Cascades Conciliation travail-famille (télétravail à 50%, horaire flexible à 40h/semaine);Assurance collective et Régime de retraite avec contributions de l’entreprise;Espace gym accessible et/ou pratique d’activités sportives;Régime de partage aux profits (pas une, mais deux fois par année!);Programme d’aide aux employés (parce que la santé physique et mentale des Cascadeurs et Cascadeuses nous tient à cœur);Plan de gestion de carrière à long terme et Centre de formation (pour révélez le plein potentiel de nos gens!);Environnement de travail axé sur le partage des connaissances et la valorisation des réussites individuelles et d’équipe;Contribution au succès d’une multinationale québécoise aux valeurs environnementales fortes. Individual responsibilitiesExperiences and strengths DEC (college diploma) in administration and/or operations management or equivalent experience 2 to 5 years of relevant experience in a manufacturing sector Proficiency with various computer tools including Microsoft Office and SAP Proficiency in French and English that allows you to express yourself clearly and concisely Ability to act and react quickly while working on a number of files at the same time Collaborative spirit needed to work closely with all team members Customer-centric approach and excellent communication and listening skills Ability to work independently Ability to adapt quickly and a high level of agility in order to respond to the various stakeholders’ needs Ability to develop a deep understanding of the operational context, customer businesses and Cascades' value proposition Interest in problem solving, ability to self prioritize daily tasks and work in a fast-paced environment Ability to multi-task and provide multi-service support (phone, email, online systems) Exemplary rigour in carrying out your responsibilities  #revealyourpotential #LifeAtCascades Cascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner.  About Cascades To be part of Cascades is to reveal the full potential of materials, people and ideas. We are source of possibilities since 1964. Cascades have been providing sustainable, innovative and value-creating solutions in packaging, hygiene and recovery.Join 10,000 women and men working in a network in almost 80 operating units located in North America and Europe.  
      • Anjou, Québec
      • Permanent
      For nearly 40 years, this customer has been recognized as a leader in the distribution of insulation materials.They have 5 points of service in Eastern Canada., the head office and manufacturing facility are located in Brampton, Ontario. Other full-range warehouses are located in Hamilton, Ottawa, Montreal, Saint John, Halifax and St. John's.Our client is looking for a person for the customer service station located in Anjou !AdvantagesYour advantages on this customer service position in Anjou:- Permanent position,- Office hours from Monday to Friday,- Salary of $ 21 per hour,- Parking on site,- Family atmosphere,- Full insurance, - 2 weeks of vacation in July (construction)ResponsibilitiesYour responsibilities on this customer service position in Anjou:- Respond to customer requests by email and phone,- Responsible for the processing of assigned orders, quickly and efficiently,- Enter the purchase orders in the computer system,- Ensure that the specific requirements of the order are communicated promptly to the appropriate departments,- Prepare shipping documents,- Prepare invoices,- Process payments as needed,- Work closely with finished products to ensure that shipments leave as ordered,- Data entry in Excel,- Other assigned tasks.Qualifications- Bilingual,- Good command of the Office suite,- Good sales skills and concern to offer quality customer service,- Ability to work in a team,- Resourcefulness, autonomy and ease of performing several tasks simultaneously.SummaryIf this customer service position in Anjou meets your expectations, and you are willing to take up your position very soon, send us your application.If you have any questions about this position, please contact us by email at mag.paga@randstad.ca or jean.amirault@randstad.ca et genevieve.balthazard@randstad.ca.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      For nearly 40 years, this customer has been recognized as a leader in the distribution of insulation materials.They have 5 points of service in Eastern Canada., the head office and manufacturing facility are located in Brampton, Ontario. Other full-range warehouses are located in Hamilton, Ottawa, Montreal, Saint John, Halifax and St. John's.Our client is looking for a person for the customer service station located in Anjou !AdvantagesYour advantages on this customer service position in Anjou:- Permanent position,- Office hours from Monday to Friday,- Salary of $ 21 per hour,- Parking on site,- Family atmosphere,- Full insurance, - 2 weeks of vacation in July (construction)ResponsibilitiesYour responsibilities on this customer service position in Anjou:- Respond to customer requests by email and phone,- Responsible for the processing of assigned orders, quickly and efficiently,- Enter the purchase orders in the computer system,- Ensure that the specific requirements of the order are communicated promptly to the appropriate departments,- Prepare shipping documents,- Prepare invoices,- Process payments as needed,- Work closely with finished products to ensure that shipments leave as ordered,- Data entry in Excel,- Other assigned tasks.Qualifications- Bilingual,- Good command of the Office suite,- Good sales skills and concern to offer quality customer service,- Ability to work in a team,- Resourcefulness, autonomy and ease of performing several tasks simultaneously.SummaryIf this customer service position in Anjou meets your expectations, and you are willing to take up your position very soon, send us your application.If you have any questions about this position, please contact us by email at mag.paga@randstad.ca or jean.amirault@randstad.ca et genevieve.balthazard@randstad.ca.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Anjou, Québec
      • Permanent
      Do you want to work in a stimulating, challenging work environment with extraordinary colleagues?Do you want to join an open-minded team that listens to everyone's specific needs? You've come to the right place!We are looking for someone to join our superb customer service team.We can't wait to welcome a new person to the Anjou offices!AdvantagesYour advantages as a customer service representative in Anjou:•Monday to Friday from 8am-4.30pm (flexible) 40 hours per week;•Salary $45,000 to $55,000•A beautiful factory and beautiful new offices, built in 2018;•A safe and state-of-the-art work environment;•A superb team that supports and helps each other;•3 weeks of vacation;•A range of social benefits.Responsibilities•Acts as a direct intermediary between the company and customers•Performs the receipt of customer orders and ensures the entry of orders into the Systrax software•Validate orders with the pre-production and production departments: price, quantity, dates•Ensure complete follow-up of orders from receipt to shipment•Ensure proactive communication with customers on all aspects of orders and transport and delivery schedules•Ensure the follow-up of all related projects, and many other tasks related to customer service!Qualifications•Secondary V•1 to 3 years of experience in a customer service position•Have a client-oriented approach and be results-oriented•Ability to work in a team and communicate•Flexibility and rapid adaptation to change, tolerance to work under pressure•Bilingual French/English (spoken and written)•Experience in the manufacturing sector an assetSummaryIf this customer service position in Anjou meets your expectations, and you are willing to take up your position very soon, send us your application.If you have any questions about this position, please contact us by email at mag.paga@randstad.ca or jean.amirault@randstad.ca et genevieve.balthazard@randstad.ca.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Do you want to work in a stimulating, challenging work environment with extraordinary colleagues?Do you want to join an open-minded team that listens to everyone's specific needs? You've come to the right place!We are looking for someone to join our superb customer service team.We can't wait to welcome a new person to the Anjou offices!AdvantagesYour advantages as a customer service representative in Anjou:•Monday to Friday from 8am-4.30pm (flexible) 40 hours per week;•Salary $45,000 to $55,000•A beautiful factory and beautiful new offices, built in 2018;•A safe and state-of-the-art work environment;•A superb team that supports and helps each other;•3 weeks of vacation;•A range of social benefits.Responsibilities•Acts as a direct intermediary between the company and customers•Performs the receipt of customer orders and ensures the entry of orders into the Systrax software•Validate orders with the pre-production and production departments: price, quantity, dates•Ensure complete follow-up of orders from receipt to shipment•Ensure proactive communication with customers on all aspects of orders and transport and delivery schedules•Ensure the follow-up of all related projects, and many other tasks related to customer service!Qualifications•Secondary V•1 to 3 years of experience in a customer service position•Have a client-oriented approach and be results-oriented•Ability to work in a team and communicate•Flexibility and rapid adaptation to change, tolerance to work under pressure•Bilingual French/English (spoken and written)•Experience in the manufacturing sector an assetSummaryIf this customer service position in Anjou meets your expectations, and you are willing to take up your position very soon, send us your application.If you have any questions about this position, please contact us by email at mag.paga@randstad.ca or jean.amirault@randstad.ca et genevieve.balthazard@randstad.ca.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • St-Bruno, Québec
      • Permanent
       Your challenge! The Customer Service Representative - Order Fulfillment ensures that the Customer Service team's standards of operational excellence are met. The Customer Service Representative - Order Fulfillment is responsible for implementing a customer-focused strategy, building strong relationships with customers and colleagues. This is a great opportunity for those who want to be part of a strong and supportive team in a company that encourages development and advancement.Why work at Cascades Work-life balance (50% remote, flexible schedule of 40 hours/week);Group insurance and pension plan with company contributions;Accessible gym space and/or sports activities;Profit sharing plan (not once, but twice a year!);Employee Assistance Program (because we care about the physical and mental health of our Stuntmen and Stuntwomen);Long-term career management plan and training center (to bring out the full potential of our people!);A work environment focused on knowledge sharing and valuing individual and team success;Contribution to the success of a Quebec-based multinational with strong environmental values.  Your responsibilities The Customer Service Representative - Order Fulfillment will be responsible for : Respond to customer needs in a proactive and diligent manner;Fulfill orders and deliveries in an optimal manner and according to industry best practice standards.Process data efficiently and consistently across SAP functions;Integrate and respect order or inventory changes to ensure proper account management;Identify and proactively manage potential order issues;Resolve customer complaints in a timely manner and maintain a strong relationship of trust with them;Participate in the analysis of problematic situations and obtain answers or solutions related to shipping and inventory availability;Support the business objectives by adapting the customer approach or by welcoming system improvements and special projects;Collaborate with different departments for new product launches or special projects;Produce reports to measure departmental KPIs;Participate in cross-training to support department activities and any related tasks to support the department; Your background and strengths The Customer Service Representative - Fulfillment has many of the following qualifications and skills:  Minimum of 3 years experience in a similar position;College diploma in administration, logistics or related field;Bilingualism (French and English), both verbal and written;Proven ability to provide high quality customer service;Ability to communicate well with various colleagues and internal and external clients;Strong computer skills (Excel and Microsoft suite);Knowledge of SAP is an asset;Ability to adapt and be open to change;Rigor and good management of priorities;Positive attitude.#LI-Hybrid #revealyourpotential #LifeAtCascades Cascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner. Use of the masculine in our communications refers equally to both women and men. About Cascades To be part of Cascades is to reveal the full potential of materials, people and ideas. We are source of possibilities.Since 1964, we have been providing sustainable, innovative and value-creating solutions in packaging, hygiene and recovery.Join 12,000 women and men working in a network of more than 90 operating units located in North America and Europe.  
       Your challenge! The Customer Service Representative - Order Fulfillment ensures that the Customer Service team's standards of operational excellence are met. The Customer Service Representative - Order Fulfillment is responsible for implementing a customer-focused strategy, building strong relationships with customers and colleagues. This is a great opportunity for those who want to be part of a strong and supportive team in a company that encourages development and advancement.Why work at Cascades Work-life balance (50% remote, flexible schedule of 40 hours/week);Group insurance and pension plan with company contributions;Accessible gym space and/or sports activities;Profit sharing plan (not once, but twice a year!);Employee Assistance Program (because we care about the physical and mental health of our Stuntmen and Stuntwomen);Long-term career management plan and training center (to bring out the full potential of our people!);A work environment focused on knowledge sharing and valuing individual and team success;Contribution to the success of a Quebec-based multinational with strong environmental values.  Your responsibilities The Customer Service Representative - Order Fulfillment will be responsible for : Respond to customer needs in a proactive and diligent manner;Fulfill orders and deliveries in an optimal manner and according to industry best practice standards.Process data efficiently and consistently across SAP functions;Integrate and respect order or inventory changes to ensure proper account management;Identify and proactively manage potential order issues;Resolve customer complaints in a timely manner and maintain a strong relationship of trust with them;Participate in the analysis of problematic situations and obtain answers or solutions related to shipping and inventory availability;Support the business objectives by adapting the customer approach or by welcoming system improvements and special projects;Collaborate with different departments for new product launches or special projects;Produce reports to measure departmental KPIs;Participate in cross-training to support department activities and any related tasks to support the department; Your background and strengths The Customer Service Representative - Fulfillment has many of the following qualifications and skills:  Minimum of 3 years experience in a similar position;College diploma in administration, logistics or related field;Bilingualism (French and English), both verbal and written;Proven ability to provide high quality customer service;Ability to communicate well with various colleagues and internal and external clients;Strong computer skills (Excel and Microsoft suite);Knowledge of SAP is an asset;Ability to adapt and be open to change;Rigor and good management of priorities;Positive attitude.#LI-Hybrid #revealyourpotential #LifeAtCascades Cascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner. Use of the masculine in our communications refers equally to both women and men. About Cascades To be part of Cascades is to reveal the full potential of materials, people and ideas. We are source of possibilities.Since 1964, we have been providing sustainable, innovative and value-creating solutions in packaging, hygiene and recovery.Join 12,000 women and men working in a network of more than 90 operating units located in North America and Europe.  
      • Laval, Québec
      • Permanent
      Es-tu un agent service client qui désire faire carrière à Laval? As-tu une personnalité dynamique, dégourdie qui apprend rapidement et qui aime quand ça bouge? Es-tu orienté vers le service client, la communication et le soutien des départements de vente et de production? Si tu es à l'aise de communiquer en anglais et en français, que tu as de la drive et que tu souhaites travailler dans un environnement stimulant qui t'offre de magnifiques opportunités d'avancement dans ta carrière, contacte-nous dès maintenant, nous voulons te rencontrer! Notre partenaire, une entreprise manufacturière bien établie aux valeurs éco-responsables, impliquée dans le développement durable posant des gestes concrets afin de réduire son empreinte écologique est actuellement à la recherche d'un agent service client pour joindre son équipe à Laval. Parmi les nombreux avantages que cette entreprise t'offre, les possibilités de grandir et de t'épanouir sont énormes! Relevant du responsable des ventes, tu agiras à titre de personne ressource auprès des clients. Tu seras la courroie de communication entre les départements de production, opération, logistique et R&D. Pourquoi faire affaire avec nous :Accès à des opportunités d’emploi qui ne sont pas affichées ailleurs sur le web.Nous sommes un partenaire d’affaire stratégique dans vos recherches d’emploi.On négocie vos conditions d’emploi pour vous.Nous travaillons sur le territoire de Laval depuis plusieurs années, nous connaissons bien les entreprises et choisissons bien nos clients.Vous n’avez rien à perdre, notre service est tout à fait gratuit pour les chercheurs d’emploi! AdvantagesTes avantages en tant qu'agent service client à Laval sont : - Horaire flexible de 35h/sem (dont 1 jour en télétravail)- Conciliation travail-famille- Assurances collectives complètes (50/50) dès le 1er jour travaillé- REER avec participation de l'employeur- Programme d'aide aux employés (PAE)- Ton bureau fermé pour toi tout seul- Plan de gestion de carrière à long terme- Plan d'intégration/formation structuré- Gym sur place - Maison de vélo avec douches- Environnement de travail axé sur le partage de connaissances & la valorisation des réussites individuelles et d'équipe- Stationnement gratuit sur place- Et plus encore! ResponsibilitiesTes responsabilités en tant qu'agent service client à Laval : - Gérer les portefeuilles des clients, répondre efficacement aux clients par téléphone et par courriel- Entrer les commandes dans le système et effectuer le suivi avec les départements internes (production et logistique)- Vérifiez tous les détails en ce qui a trait aux prix des commandes, livraison, emballage, etc.- Gérer efficacement toutes les communications avec les clients- Fournir un excellent service et soutien aux clients et au service des ventes- Apporter le support administratif aux gestionnaires de compte- Autres tâches connexes en lien avec la fonctionQualificationsPour obtenir ce poste d'agent service client à Laval, tu dois posséder les qualifications suivantes : - DEP en bureautique ou combiné d'études & expériences connexes- Expérience marquée au service à la clientèle- Être axé sur la qualité et la satisfaction du client- Excellentes compétences communicationnelles- Maîtriser Excel niveau intermédiaire + Office (tests à passer)- Bilinguisme (pouvoir communiquer aisément en anglais)- Français parlé et écrit - Niveau avancé (tests à passer)- Être autonome, proactif et organisé- Être systématique dans la saisie de données- Personnalité dynamique et dégourdie SummaryCette opportunité située à Laval t’intéresse? Voici comment postuler : Fais-nous parvenir ton CV dès maintenant aux adresses suivantes:isabel.st-amour@randstad.cacaroline.riouxcloutier@randstad.calaurence.lafreniere@randstad.caNous examinerons ta candidature avec soin et communiquerons rapidement avec toi pour te donner les détails de l’offre si ton profil correspond à ce poste.Pour en discuter, tu peux communiquer en tout temps avec Isabel St-Amour au : 450-682-0505 ou par courriel au : isabel.st-amour@randstad.caCe poste n'est pas tout à fait ce que tu recherches? Contacte-nous pour discuter de tes aspirations et connaître comment nous pouvons t'aider à trouver ton emploi idéal!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Es-tu un agent service client qui désire faire carrière à Laval? As-tu une personnalité dynamique, dégourdie qui apprend rapidement et qui aime quand ça bouge? Es-tu orienté vers le service client, la communication et le soutien des départements de vente et de production? Si tu es à l'aise de communiquer en anglais et en français, que tu as de la drive et que tu souhaites travailler dans un environnement stimulant qui t'offre de magnifiques opportunités d'avancement dans ta carrière, contacte-nous dès maintenant, nous voulons te rencontrer! Notre partenaire, une entreprise manufacturière bien établie aux valeurs éco-responsables, impliquée dans le développement durable posant des gestes concrets afin de réduire son empreinte écologique est actuellement à la recherche d'un agent service client pour joindre son équipe à Laval. Parmi les nombreux avantages que cette entreprise t'offre, les possibilités de grandir et de t'épanouir sont énormes! Relevant du responsable des ventes, tu agiras à titre de personne ressource auprès des clients. Tu seras la courroie de communication entre les départements de production, opération, logistique et R&D. Pourquoi faire affaire avec nous :Accès à des opportunités d’emploi qui ne sont pas affichées ailleurs sur le web.Nous sommes un partenaire d’affaire stratégique dans vos recherches d’emploi.On négocie vos conditions d’emploi pour vous.Nous travaillons sur le territoire de Laval depuis plusieurs années, nous connaissons bien les entreprises et choisissons bien nos clients.Vous n’avez rien à perdre, notre service est tout à fait gratuit pour les chercheurs d’emploi! AdvantagesTes avantages en tant qu'agent service client à Laval sont : - Horaire flexible de 35h/sem (dont 1 jour en télétravail)- Conciliation travail-famille- Assurances collectives complètes (50/50) dès le 1er jour travaillé- REER avec participation de l'employeur- Programme d'aide aux employés (PAE)- Ton bureau fermé pour toi tout seul- Plan de gestion de carrière à long terme- Plan d'intégration/formation structuré- Gym sur place - Maison de vélo avec douches- Environnement de travail axé sur le partage de connaissances & la valorisation des réussites individuelles et d'équipe- Stationnement gratuit sur place- Et plus encore! ResponsibilitiesTes responsabilités en tant qu'agent service client à Laval : - Gérer les portefeuilles des clients, répondre efficacement aux clients par téléphone et par courriel- Entrer les commandes dans le système et effectuer le suivi avec les départements internes (production et logistique)- Vérifiez tous les détails en ce qui a trait aux prix des commandes, livraison, emballage, etc.- Gérer efficacement toutes les communications avec les clients- Fournir un excellent service et soutien aux clients et au service des ventes- Apporter le support administratif aux gestionnaires de compte- Autres tâches connexes en lien avec la fonctionQualificationsPour obtenir ce poste d'agent service client à Laval, tu dois posséder les qualifications suivantes : - DEP en bureautique ou combiné d'études & expériences connexes- Expérience marquée au service à la clientèle- Être axé sur la qualité et la satisfaction du client- Excellentes compétences communicationnelles- Maîtriser Excel niveau intermédiaire + Office (tests à passer)- Bilinguisme (pouvoir communiquer aisément en anglais)- Français parlé et écrit - Niveau avancé (tests à passer)- Être autonome, proactif et organisé- Être systématique dans la saisie de données- Personnalité dynamique et dégourdie SummaryCette opportunité située à Laval t’intéresse? Voici comment postuler : Fais-nous parvenir ton CV dès maintenant aux adresses suivantes:isabel.st-amour@randstad.cacaroline.riouxcloutier@randstad.calaurence.lafreniere@randstad.caNous examinerons ta candidature avec soin et communiquerons rapidement avec toi pour te donner les détails de l’offre si ton profil correspond à ce poste.Pour en discuter, tu peux communiquer en tout temps avec Isabel St-Amour au : 450-682-0505 ou par courriel au : isabel.st-amour@randstad.caCe poste n'est pas tout à fait ce que tu recherches? Contacte-nous pour discuter de tes aspirations et connaître comment nous pouvons t'aider à trouver ton emploi idéal!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Laval, Québec
      • Permanent
      Es-tu un agent service client qui désire faire carrière à Laval? As-tu une personnalité dynamique, dégourdie qui apprend rapidement et qui aime quand ça bouge? Es-tu orienté vers le service client, la communication et le soutien des départements de vente et de production? Si tu es à l'aise de communiquer en anglais et en français, que tu as de la drive et que tu souhaites travailler dans un environnement stimulant qui t'offre de magnifiques opportunités d'avancement dans ta carrière, contacte-nous dès maintenant, nous voulons te rencontrer! Notre partenaire, une entreprise manufacturière bien établie aux valeurs éco-responsables, impliquée dans le développement durable posant des gestes concrets afin de réduire son empreinte écologique est actuellement à la recherche d'un agent service client pour joindre son équipe à Laval. Parmi les nombreux avantages que cette entreprise t'offre, les possibilités de grandir et de t'épanouir sont énormes! Relevant du responsable des ventes, tu agiras à titre de personne ressource auprès des clients. Tu seras la courroie de communication entre les départements de production, opération, logistique et R&D. Pourquoi faire affaire avec nous :Accès à des opportunités d’emploi qui ne sont pas affichées ailleurs sur le web.Nous sommes un partenaire d’affaire stratégique dans vos recherches d’emploi.On négocie vos conditions d’emploi pour vous.Nous travaillons sur le territoire de Laval depuis plusieurs années, nous connaissons bien les entreprises et choisissons bien nos clients.Vous n’avez rien à perdre, notre service est tout à fait gratuit pour les chercheurs d’emploi! AdvantagesTes avantages en tant qu'agent service client à Laval sont : - Horaire flexible de 35h/sem (dont 1 jour en télétravail)- Conciliation travail-famille- Assurances collectives complètes (50/50) dès le 1er jour travaillé- REER avec participation de l'employeur- Programme d'aide aux employés (PAE)- Ton bureau fermé pour toi tout seul- Plan de gestion de carrière à long terme- Plan d'intégration/formation structuré- Gym sur place - Maison de vélo avec douches- Environnement de travail axé sur le partage de connaissances & la valorisation des réussites individuelles et d'équipe- Stationnement gratuit sur place- Et plus encore! ResponsibilitiesTes responsabilités en tant qu'agent service client à Laval : - Gérer les portefeuilles des clients, répondre efficacement aux clients par téléphone et par courriel- Entrer les commandes dans le système et effectuer le suivi avec les départements internes (production et logistique)- Vérifiez tous les détails en ce qui a trait aux prix des commandes, livraison, emballage, etc.- Gérer efficacement toutes les communications avec les clients- Fournir un excellent service et soutien aux clients et au service des ventes- Apporter le support administratif aux gestionnaires de compte- Autres tâches connexes en lien avec la fonctionQualificationsPour obtenir ce poste d'agent service client à Laval, tu dois posséder les qualifications suivantes : - DEP en bureautique ou combiné d'études & expériences connexes- Expérience marquée au service à la clientèle- Être axé sur la qualité et la satisfaction du client- Excellentes compétences communicationnelles- Maîtriser Excel niveau intermédiaire + Office (tests à passer)- Bilinguisme (pouvoir communiquer aisément en anglais)- Français parlé et écrit - Niveau avancé (tests à passer)- Être autonome, proactif et organisé- Être systématique dans la saisie de données- Personnalité dynamique et dégourdie SummaryCette opportunité située à Laval t’intéresse? Voici comment postuler : Fais-nous parvenir ton CV dès maintenant aux adresses suivantes:isabel.st-amour@randstad.cacaroline.riouxcloutier@randstad.calaurence.lafreniere@randstad.caNous examinerons ta candidature avec soin et communiquerons rapidement avec toi pour te donner les détails de l’offre si ton profil correspond à ce poste.Pour en discuter, tu peux communiquer en tout temps avec Isabel St-Amour au : 450-682-0505 ou par courriel au : isabel.st-amour@randstad.caCe poste n'est pas tout à fait ce que tu recherches? Contacte-nous pour discuter de tes aspirations et connaître comment nous pouvons t'aider à trouver ton emploi idéal!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Es-tu un agent service client qui désire faire carrière à Laval? As-tu une personnalité dynamique, dégourdie qui apprend rapidement et qui aime quand ça bouge? Es-tu orienté vers le service client, la communication et le soutien des départements de vente et de production? Si tu es à l'aise de communiquer en anglais et en français, que tu as de la drive et que tu souhaites travailler dans un environnement stimulant qui t'offre de magnifiques opportunités d'avancement dans ta carrière, contacte-nous dès maintenant, nous voulons te rencontrer! Notre partenaire, une entreprise manufacturière bien établie aux valeurs éco-responsables, impliquée dans le développement durable posant des gestes concrets afin de réduire son empreinte écologique est actuellement à la recherche d'un agent service client pour joindre son équipe à Laval. Parmi les nombreux avantages que cette entreprise t'offre, les possibilités de grandir et de t'épanouir sont énormes! Relevant du responsable des ventes, tu agiras à titre de personne ressource auprès des clients. Tu seras la courroie de communication entre les départements de production, opération, logistique et R&D. Pourquoi faire affaire avec nous :Accès à des opportunités d’emploi qui ne sont pas affichées ailleurs sur le web.Nous sommes un partenaire d’affaire stratégique dans vos recherches d’emploi.On négocie vos conditions d’emploi pour vous.Nous travaillons sur le territoire de Laval depuis plusieurs années, nous connaissons bien les entreprises et choisissons bien nos clients.Vous n’avez rien à perdre, notre service est tout à fait gratuit pour les chercheurs d’emploi! AdvantagesTes avantages en tant qu'agent service client à Laval sont : - Horaire flexible de 35h/sem (dont 1 jour en télétravail)- Conciliation travail-famille- Assurances collectives complètes (50/50) dès le 1er jour travaillé- REER avec participation de l'employeur- Programme d'aide aux employés (PAE)- Ton bureau fermé pour toi tout seul- Plan de gestion de carrière à long terme- Plan d'intégration/formation structuré- Gym sur place - Maison de vélo avec douches- Environnement de travail axé sur le partage de connaissances & la valorisation des réussites individuelles et d'équipe- Stationnement gratuit sur place- Et plus encore! ResponsibilitiesTes responsabilités en tant qu'agent service client à Laval : - Gérer les portefeuilles des clients, répondre efficacement aux clients par téléphone et par courriel- Entrer les commandes dans le système et effectuer le suivi avec les départements internes (production et logistique)- Vérifiez tous les détails en ce qui a trait aux prix des commandes, livraison, emballage, etc.- Gérer efficacement toutes les communications avec les clients- Fournir un excellent service et soutien aux clients et au service des ventes- Apporter le support administratif aux gestionnaires de compte- Autres tâches connexes en lien avec la fonctionQualificationsPour obtenir ce poste d'agent service client à Laval, tu dois posséder les qualifications suivantes : - DEP en bureautique ou combiné d'études & expériences connexes- Expérience marquée au service à la clientèle- Être axé sur la qualité et la satisfaction du client- Excellentes compétences communicationnelles- Maîtriser Excel niveau intermédiaire + Office (tests à passer)- Bilinguisme (pouvoir communiquer aisément en anglais)- Français parlé et écrit - Niveau avancé (tests à passer)- Être autonome, proactif et organisé- Être systématique dans la saisie de données- Personnalité dynamique et dégourdie SummaryCette opportunité située à Laval t’intéresse? Voici comment postuler : Fais-nous parvenir ton CV dès maintenant aux adresses suivantes:isabel.st-amour@randstad.cacaroline.riouxcloutier@randstad.calaurence.lafreniere@randstad.caNous examinerons ta candidature avec soin et communiquerons rapidement avec toi pour te donner les détails de l’offre si ton profil correspond à ce poste.Pour en discuter, tu peux communiquer en tout temps avec Isabel St-Amour au : 450-682-0505 ou par courriel au : isabel.st-amour@randstad.caCe poste n'est pas tout à fait ce que tu recherches? Contacte-nous pour discuter de tes aspirations et connaître comment nous pouvons t'aider à trouver ton emploi idéal!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Montréal, Québec
      • Permanent
      Change of season change of career? Summer is coming and you feel it's time for some change? Are you passionate about customer service and would like to work in the insurance industry? Are you bilingual?One of the largest personal health and travel insurance companies across Canada is currently looking for candidates to join their customer service team! You will have the opportunity to work with a team of professionals, dynamic people, and in an environment that encourages teamwork and career advancement, all from home. We are looking for motivated individuals who are interested in answering inbound calls from existing and potential clients who need recommendations regarding their coverage or their insurance application or claims process.Position: Customer Service Advisor Salary: $21.45/hr + bonus Type: Permanent full time 37,5hrs/weekLocation: Downtown Montreal (Mcgill metro). Currently, working from home, and this, is for an indefinite period AdvantagesSchedule: 37.5 hours per week, Monday through Friday between 8:00 a.m. and 8:00 p.m. The start date will be July 25th, 2022 and there will be a mandatory 4-6 weeks of paid training.Here are some of the benefits you will receive for this Customer Service and Sales Consultant position:- Permanent position: Full benefits package including a defined benefit pension plan.- Currently telecommuting. In the future a dynamic, friendly work environment in the heart of downtown Montreal- Competent management team offering support and recognition on an ongoing basis;- Paid initial training, coaching, and continuing education to develop your professional skills- Reputable company with excellent financial health -Employee wellness program and tools-Incentive bonus program of up to $5,000 per year-Stable schedule and several shifts availableResponsibilities- Handles customer requests and follows up with appropriate departments according to established procedures- Explains the conditions of purchase and eligibility, and provides clear and concise information regarding coverage, the claims process, and contract administration- Promotes and promotes the features of products and services in all written communications with customers at the Customer Contact Centre through the various written communication channels- Responds to customer complaints according to the process in place-Encourages and develops positive interdepartmental relationships to optimize customer serviceQualifications- Experience in customer service and/or sales (face to face or telephone)- Experience in the insurance industry is an asset- Fluency in French and English, both verbal and written- Ability to listen and empathize/compassion- Good analytical skills and practical judgment- Professional attitude and concern for the quality of service- Ability to work in a high-volume environment- Solution-orientedImportant: The training requires a total availability of 5 weeks from the start date SummaryIs this position for you? You can apply directly online or write to us directly at maxime.hilaire@randstad.ca Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Change of season change of career? Summer is coming and you feel it's time for some change? Are you passionate about customer service and would like to work in the insurance industry? Are you bilingual?One of the largest personal health and travel insurance companies across Canada is currently looking for candidates to join their customer service team! You will have the opportunity to work with a team of professionals, dynamic people, and in an environment that encourages teamwork and career advancement, all from home. We are looking for motivated individuals who are interested in answering inbound calls from existing and potential clients who need recommendations regarding their coverage or their insurance application or claims process.Position: Customer Service Advisor Salary: $21.45/hr + bonus Type: Permanent full time 37,5hrs/weekLocation: Downtown Montreal (Mcgill metro). Currently, working from home, and this, is for an indefinite period AdvantagesSchedule: 37.5 hours per week, Monday through Friday between 8:00 a.m. and 8:00 p.m. The start date will be July 25th, 2022 and there will be a mandatory 4-6 weeks of paid training.Here are some of the benefits you will receive for this Customer Service and Sales Consultant position:- Permanent position: Full benefits package including a defined benefit pension plan.- Currently telecommuting. In the future a dynamic, friendly work environment in the heart of downtown Montreal- Competent management team offering support and recognition on an ongoing basis;- Paid initial training, coaching, and continuing education to develop your professional skills- Reputable company with excellent financial health -Employee wellness program and tools-Incentive bonus program of up to $5,000 per year-Stable schedule and several shifts availableResponsibilities- Handles customer requests and follows up with appropriate departments according to established procedures- Explains the conditions of purchase and eligibility, and provides clear and concise information regarding coverage, the claims process, and contract administration- Promotes and promotes the features of products and services in all written communications with customers at the Customer Contact Centre through the various written communication channels- Responds to customer complaints according to the process in place-Encourages and develops positive interdepartmental relationships to optimize customer serviceQualifications- Experience in customer service and/or sales (face to face or telephone)- Experience in the insurance industry is an asset- Fluency in French and English, both verbal and written- Ability to listen and empathize/compassion- Good analytical skills and practical judgment- Professional attitude and concern for the quality of service- Ability to work in a high-volume environment- Solution-orientedImportant: The training requires a total availability of 5 weeks from the start date SummaryIs this position for you? You can apply directly online or write to us directly at maxime.hilaire@randstad.ca Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Laval, Québec
      • Permanent
      • $18.00 - $24.00 per hour
      Do you love customer contact?Do you have a smile in your voice and are you motivated?Are you looking for a relaxed work atmosphere and a friendly and fun team?Our client working in the construction industry is currently looking for a customer service representative for his Laval office.Does this post interest you? Keep reading the following!Why do business with us:Access to job opportunities that are not posted elsewhere on the web.We are a strategic business partner in your job search.We negotiate your terms of employment for you.We have been working in the Laval territory for several years, we know the companies well and choose our clients well.You have nothing to lose, our service is absolutely free!AdvantagesWhy do you want to obtain this position of customer service representative in Laval:• Full-time position (40h), Monday to Friday from 8h to 16h30• Access to a group insurance program• Flexible position with possibility of advancement• Be part of a united and pleasant team• Be able to work in Laval• Friendly atmosphere and dynamic teamResponsibilitiesThe tasks of the customer service representative in Laval:• Take calls• Proceed to the validation of orders• Carry out the qualification of customers and assess the feasibility of their projects• Process web submissions• Perform data entry• Support sales representatives in managing appointments• Perform all other general administrative tasksQualifications- Excellent sense of customer service- Smile in voice- Dynamism and motivation- Good sense of organization- Autonomy- Proficiency with Excel- Bilingualism (an asset)- Knowledge of the construction industry (an asset)SummaryDoes this post interest you?Send us your CV now to the following addresses:laurence.lafreniere@randstad.cacaroline.riouxcloutier@randstad.caisabel.st-amour@randstad.caWe will review your application carefully and contact you promptly with the relative details of the offer if your profile matches this position.To discuss this, you can contact Laurence Lafrenière at any time at: 450-682-0505 or reach her by email at: laurence.lafreniere@randstad.caThis position is not quite what you are looking for?Contact us to discuss your aspirations and find out how we can help you find your ideal job!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Do you love customer contact?Do you have a smile in your voice and are you motivated?Are you looking for a relaxed work atmosphere and a friendly and fun team?Our client working in the construction industry is currently looking for a customer service representative for his Laval office.Does this post interest you? Keep reading the following!Why do business with us:Access to job opportunities that are not posted elsewhere on the web.We are a strategic business partner in your job search.We negotiate your terms of employment for you.We have been working in the Laval territory for several years, we know the companies well and choose our clients well.You have nothing to lose, our service is absolutely free!AdvantagesWhy do you want to obtain this position of customer service representative in Laval:• Full-time position (40h), Monday to Friday from 8h to 16h30• Access to a group insurance program• Flexible position with possibility of advancement• Be part of a united and pleasant team• Be able to work in Laval• Friendly atmosphere and dynamic teamResponsibilitiesThe tasks of the customer service representative in Laval:• Take calls• Proceed to the validation of orders• Carry out the qualification of customers and assess the feasibility of their projects• Process web submissions• Perform data entry• Support sales representatives in managing appointments• Perform all other general administrative tasksQualifications- Excellent sense of customer service- Smile in voice- Dynamism and motivation- Good sense of organization- Autonomy- Proficiency with Excel- Bilingualism (an asset)- Knowledge of the construction industry (an asset)SummaryDoes this post interest you?Send us your CV now to the following addresses:laurence.lafreniere@randstad.cacaroline.riouxcloutier@randstad.caisabel.st-amour@randstad.caWe will review your application carefully and contact you promptly with the relative details of the offer if your profile matches this position.To discuss this, you can contact Laurence Lafrenière at any time at: 450-682-0505 or reach her by email at: laurence.lafreniere@randstad.caThis position is not quite what you are looking for?Contact us to discuss your aspirations and find out how we can help you find your ideal job!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Saint-Laurent, Québec
      • Permanent
      • $48,000 - $55,000 per year
      Do you enjoy customer service?Do you enjoy being part of a team? Would you like to work in centrally located Ville Saint Laurent?Come jump start a new career with a leader in the material handling industry!We are looking for a Customer Service Agent who to join our dynamic Ville Saint Laurent team. What are you waiting for? Apply today!AdvantagesSchedule is Monday to Friday 7:30 am to 4:30 pm or 8 am to 5 pmCompetitive Salaray $48K to $54K/year2 weeks vacationBenefitsRRSP programOpportunities for career growthAccessible by public transportFree parkingResponsibilities• Communicate with clients and colleagues by phone, email and fax.• Evaluate service requests and allocate appropriate resources• Follow up on each service call• Provide technicians with the daily workload• Ensure that completed documents are provided• Compare the job description to the labor and parts content.• Compare ERP to given work order• Compare purchase orders to invoices.• Review customer feedback for any specific guidelines.• Report any work orders requiring approval or showing discrepancies• Invoice customers• Other department tasks including: service submissions; credit processing; billing issues, etc.Qualifications• Microsoft Office Outlook, Excel and Word experience• Experience in customer service• Demonstrated excellent problem solving skills• Excellent communication• Good sense of organization and planning.• The ability to work in a team• Ability to set priorities• Focused on safetySummaryAre you looking for customer service job in Ville Saint Laurent?Are you organized, resourceful and bilingual?Apply for this customer service role today!I am looking forward to hearing from you!Click on "Apply Now" or send your resume to:alicia.herrera@randstad.caYou can also reach me via phone at 514-332-1055Or, you may contact me via LinkedIn at:https://www.linkedin.com/in/alicia-herrera-09b4566a/Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Do you enjoy customer service?Do you enjoy being part of a team? Would you like to work in centrally located Ville Saint Laurent?Come jump start a new career with a leader in the material handling industry!We are looking for a Customer Service Agent who to join our dynamic Ville Saint Laurent team. What are you waiting for? Apply today!AdvantagesSchedule is Monday to Friday 7:30 am to 4:30 pm or 8 am to 5 pmCompetitive Salaray $48K to $54K/year2 weeks vacationBenefitsRRSP programOpportunities for career growthAccessible by public transportFree parkingResponsibilities• Communicate with clients and colleagues by phone, email and fax.• Evaluate service requests and allocate appropriate resources• Follow up on each service call• Provide technicians with the daily workload• Ensure that completed documents are provided• Compare the job description to the labor and parts content.• Compare ERP to given work order• Compare purchase orders to invoices.• Review customer feedback for any specific guidelines.• Report any work orders requiring approval or showing discrepancies• Invoice customers• Other department tasks including: service submissions; credit processing; billing issues, etc.Qualifications• Microsoft Office Outlook, Excel and Word experience• Experience in customer service• Demonstrated excellent problem solving skills• Excellent communication• Good sense of organization and planning.• The ability to work in a team• Ability to set priorities• Focused on safetySummaryAre you looking for customer service job in Ville Saint Laurent?Are you organized, resourceful and bilingual?Apply for this customer service role today!I am looking forward to hearing from you!Click on "Apply Now" or send your resume to:alicia.herrera@randstad.caYou can also reach me via phone at 514-332-1055Or, you may contact me via LinkedIn at:https://www.linkedin.com/in/alicia-herrera-09b4566a/Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Saint-Laurent, Québec
      • Permanent
      • $45,000 - $50,000 per year
      Company in the industrial field is looking for a counter customer service representative for a permanent position in Ville Saint-Laurent.You will work to support, develop and implement challenging and meaningful client-focused programs and you will be trusted to take responsibility early in your career. The contributions of our employees are valuable to our business, our customers, our communities and our shareholders.The proposed salary is $50, 000 a year, 8:00 am to 5:00 pm, 3 weeks vacation, benefits after 3 months, parking available. Advantages- $50, 000 a year, 8:00 am to 5:00 pm- 3 weeks vacation- Benefits after 3 months- Parking available. Responsibilities- Coordination of phone calls and office administrative support- Receive and process customer orders by phone with or without an appointment.- Handle product inquiries and questions as well as store sales.QualificationsBilingual (French & English)High school diploma2 years of customer service experience with a proven ability to manage relationships with current and new customers is an assetExcellent communication, interpersonal and organizational skillsComputer skills an assetMust have a proven ability to manage relationships with current and new customers as well as maintain knowledge of areas of growth and development in home care salesSummaryAre you looking for a customer service representative position?Looking to work in Ville Saint Laurent?Click on "Apply now" or send your CV to:jessica.macchiagodena@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Company in the industrial field is looking for a counter customer service representative for a permanent position in Ville Saint-Laurent.You will work to support, develop and implement challenging and meaningful client-focused programs and you will be trusted to take responsibility early in your career. The contributions of our employees are valuable to our business, our customers, our communities and our shareholders.The proposed salary is $50, 000 a year, 8:00 am to 5:00 pm, 3 weeks vacation, benefits after 3 months, parking available. Advantages- $50, 000 a year, 8:00 am to 5:00 pm- 3 weeks vacation- Benefits after 3 months- Parking available. Responsibilities- Coordination of phone calls and office administrative support- Receive and process customer orders by phone with or without an appointment.- Handle product inquiries and questions as well as store sales.QualificationsBilingual (French & English)High school diploma2 years of customer service experience with a proven ability to manage relationships with current and new customers is an assetExcellent communication, interpersonal and organizational skillsComputer skills an assetMust have a proven ability to manage relationships with current and new customers as well as maintain knowledge of areas of growth and development in home care salesSummaryAre you looking for a customer service representative position?Looking to work in Ville Saint Laurent?Click on "Apply now" or send your CV to:jessica.macchiagodena@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Lachine, Québec
      • Permanent
      A head office clothing company is looking for a customer service representative to join their team in Lachine.The proposed salary is $50 000 to $60, 000 a year, Monday through Friday (40 hour work week), benefits after 3 months, 2 weeks vacation, parking on site. and accessible by public transport. Advantages- Benefits- 2 weeks vacation- Stable company- Well known company- Parking on siteResponsibilities• Build the plant relationship with new and existing customers, working with the Customer Service Manager and Sales Executive to ensure all aspects of service to the customer, such as schedule, quality of product, on-time delivery, and service recovery issues are resolved to achieve business results.• Perform and coordinate order entry process and systems, including but not limited to, artwork, proofs, order acknowledgements, work/shipping instructions and customer specific requirements, …• Full understanding of the Company work flow and production processes throughout the business• Team player with the ability to balance the needs of both the customer and Collotype to help facilitate a win-win scenario• Strong communication skills allowing CSR to provide accurate information to both external and internal customers• Communicates effectively and professionally with clients• Consolidation and customer loyalty• High quality customer service• Ensure high quality external and internal customer relationships• Work transversally with other departmentsQualificationsBilingual; English & French + spanish an assetCustomer Service: 1-3 yearsOrder processing systems;Practical knowledge of Excel, Word, OutlookUnderstanding of fonts, color theory and industry terminologySummaryAre you looking for a customer service representative position?Are you looking to work in Lachine?Click on "Apply Now" or send your resume to our resource manager Jessica:jessica.macchiagodena@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      A head office clothing company is looking for a customer service representative to join their team in Lachine.The proposed salary is $50 000 to $60, 000 a year, Monday through Friday (40 hour work week), benefits after 3 months, 2 weeks vacation, parking on site. and accessible by public transport. Advantages- Benefits- 2 weeks vacation- Stable company- Well known company- Parking on siteResponsibilities• Build the plant relationship with new and existing customers, working with the Customer Service Manager and Sales Executive to ensure all aspects of service to the customer, such as schedule, quality of product, on-time delivery, and service recovery issues are resolved to achieve business results.• Perform and coordinate order entry process and systems, including but not limited to, artwork, proofs, order acknowledgements, work/shipping instructions and customer specific requirements, …• Full understanding of the Company work flow and production processes throughout the business• Team player with the ability to balance the needs of both the customer and Collotype to help facilitate a win-win scenario• Strong communication skills allowing CSR to provide accurate information to both external and internal customers• Communicates effectively and professionally with clients• Consolidation and customer loyalty• High quality customer service• Ensure high quality external and internal customer relationships• Work transversally with other departmentsQualificationsBilingual; English & French + spanish an assetCustomer Service: 1-3 yearsOrder processing systems;Practical knowledge of Excel, Word, OutlookUnderstanding of fonts, color theory and industry terminologySummaryAre you looking for a customer service representative position?Are you looking to work in Lachine?Click on "Apply Now" or send your resume to our resource manager Jessica:jessica.macchiagodena@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Saint-Bruno, Québec
      • Permanent
      • $63,000 - $70,500 per year
      Looking for a new challenge ? You have management experience and love customer service? This may be the perfect opportunity for you!Our client in the construction industry is currently seeking a Supervisor for their customer service team. Where: Saint-Bruno (south shore)Schedule: Monday to Friday during the day, hybrid 2-3 days/weekSalary: 63K, bonus program up to 7500$ if objectives are metAdvantages•Competitive base salary and bonus potential•Supplemental health insurance and pension plan (contribution match)•Flexible and informal work environment•Work remotely oftenResponsibilities•Direct the daily operations of the customer service team•Plan, prioritize and delegate work tasks to ensure proper functioning of the department•Hands-in approach in handling and resolving escalated customer service issues•Daily coordination of operational issues with other departments such as Sales, Purchasing, Finance and Logistics & Warehouse•Ensure the necessary resources and tools are available for quality customer service delivery•Review customer complaints, including monitoring of timely follow-up of other departments•Identify and implement strategies to improve quality of service, productivity and profitability•Co-ordinate and manage customer service projects as well as develop own initiatives, including customer service policies and procedures•Active and constructive participation in management team meetings on relevant issues•Evaluate performance of Customer Service team members, including training and coaching needsQualifications•Post-secondary education degree or diploma•Minimal 5 years customer service experience and minimal 2 years supervisory experience•Well-developed knowledge of customer service principles and practices•Experience with order processing/ERP software, databases and CRM tools as well as modern MS Office applications•Experience and knowledge of the Canadian construction industry desiredSummaryIf you are interested in this position, please apply here directly or send your updated resume to gabriel.whiting@randstad.caThank you!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Looking for a new challenge ? You have management experience and love customer service? This may be the perfect opportunity for you!Our client in the construction industry is currently seeking a Supervisor for their customer service team. Where: Saint-Bruno (south shore)Schedule: Monday to Friday during the day, hybrid 2-3 days/weekSalary: 63K, bonus program up to 7500$ if objectives are metAdvantages•Competitive base salary and bonus potential•Supplemental health insurance and pension plan (contribution match)•Flexible and informal work environment•Work remotely oftenResponsibilities•Direct the daily operations of the customer service team•Plan, prioritize and delegate work tasks to ensure proper functioning of the department•Hands-in approach in handling and resolving escalated customer service issues•Daily coordination of operational issues with other departments such as Sales, Purchasing, Finance and Logistics & Warehouse•Ensure the necessary resources and tools are available for quality customer service delivery•Review customer complaints, including monitoring of timely follow-up of other departments•Identify and implement strategies to improve quality of service, productivity and profitability•Co-ordinate and manage customer service projects as well as develop own initiatives, including customer service policies and procedures•Active and constructive participation in management team meetings on relevant issues•Evaluate performance of Customer Service team members, including training and coaching needsQualifications•Post-secondary education degree or diploma•Minimal 5 years customer service experience and minimal 2 years supervisory experience•Well-developed knowledge of customer service principles and practices•Experience with order processing/ERP software, databases and CRM tools as well as modern MS Office applications•Experience and knowledge of the Canadian construction industry desiredSummaryIf you are interested in this position, please apply here directly or send your updated resume to gabriel.whiting@randstad.caThank you!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Montréal, Québec
      • Permanent
      • $19.00 - $21.00 per hour
      Are you passionate about customer service?Would you like to work for a Quebec-based company established since 1942 that is still growing?You want to be part of a team of passionate people?Here is an opportunity not to be missed!We are looking for a customer service agent who will take care of customer requests coming from different communication channels (phone, email, website, etc.).Position: Customer Service AgentSchedule: Monday to Friday 8:45am-5:00pm (36.25H/week)Salary: 19-21$/HAdvantagesThe benefits of this position are:- Permanent, full time- On-site parking and 5 minutes from the Acadie metro station- Group health, medical and dental insurance (60/40)- Travel and life insurance- 3 weeks of vacation + 7 sick days (vacation is paid if not taken)- Friendly atmosphere and spirit of mutual aidResponsibilitiesYour main tasks will be:-Receive and handle customer inquiries (order tracking, corrections, exchanges & returns, billing, complaints, etc.).-Communicate with customers on all quality assurance and customer satisfaction initiatives (promotions, substitutes, surveys, etc.)-Provide support to the team in order to optimize customer service while respecting the specificities of the school market and other sectors-All tasks related to the finalization of customer requests, in relation to their ordersQualificationsQualifications for this position are:-Customer service experience-Completed high school diploma or equivalent,-Fluency in written and spoken French and English (tests to be completed)-Experience in a call center or similar position is an important asset,-Knowledge of Microsoft Office softwareSummaryIf you are interested in this position, please apply here directly or send your updated resume at gabriel.whiting@randstad.caThank you!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you passionate about customer service?Would you like to work for a Quebec-based company established since 1942 that is still growing?You want to be part of a team of passionate people?Here is an opportunity not to be missed!We are looking for a customer service agent who will take care of customer requests coming from different communication channels (phone, email, website, etc.).Position: Customer Service AgentSchedule: Monday to Friday 8:45am-5:00pm (36.25H/week)Salary: 19-21$/HAdvantagesThe benefits of this position are:- Permanent, full time- On-site parking and 5 minutes from the Acadie metro station- Group health, medical and dental insurance (60/40)- Travel and life insurance- 3 weeks of vacation + 7 sick days (vacation is paid if not taken)- Friendly atmosphere and spirit of mutual aidResponsibilitiesYour main tasks will be:-Receive and handle customer inquiries (order tracking, corrections, exchanges & returns, billing, complaints, etc.).-Communicate with customers on all quality assurance and customer satisfaction initiatives (promotions, substitutes, surveys, etc.)-Provide support to the team in order to optimize customer service while respecting the specificities of the school market and other sectors-All tasks related to the finalization of customer requests, in relation to their ordersQualificationsQualifications for this position are:-Customer service experience-Completed high school diploma or equivalent,-Fluency in written and spoken French and English (tests to be completed)-Experience in a call center or similar position is an important asset,-Knowledge of Microsoft Office softwareSummaryIf you are interested in this position, please apply here directly or send your updated resume at gabriel.whiting@randstad.caThank you!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Dollard-des-Ormeaux, Québec
      • Permanent
      We are looking for a team player who is excited about the work they do to join our Distribution team in Pointe-Claire, QC. Reporting to the Branch Manager, the Customer Service Representative will be responsible for providing world-class service to both external and internal customers. The incumbent will be responsible for handling sales, product, and service inquiries, customer orders, and other customer service needs.AdvantagesJoin our diverse, dedicated, and engaged team and make the right connection for your career. In addition to other benefits, provides group health insurance, retirement savings plan, profit-sharing, paid time off, and employee and family assistance program. Employees are provided on-the-job training, online learning resources, leadership training, and opportunities for advancement.ResponsibilitiesRepresent the company in a positive, courteous, and professional mannerProcess customer orders via email, phone, or faxCoordinating with sales for quotes, inquiries, and other customer needsFollow up with customers to ensure customer satisfactionProvide solutions to customers in a timely mannerCustomer file maintenanceLearn and possess industry, company, and product knowledgeCollaborate with and support the efforts of the outside sales teamIdentify customer improvement needs and areas to upgrade productsQualificationsExceptional telephone sales skills and a proven track record in outstanding customer serviceMust be self-motivated and capable of working with minimum supervisionMust have a positive and friendly attitude and a strong desire and willingness to learn and upgrade skillsExcellent organizational and active listening skillsEnglish and French communication skills, both written and verbalAdaptable, proactive mindsetStrong critical thinking skills and the ability to creatively problem-solveStrong ability to work independently and in a group settingProficient in computer software applications including Microsoft Office™ software, Google applications, and ERP systemsCommitted to establishing and promoting best practices and standards for the customer experience, with a drive to constantly improveSummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean or Melissa to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      We are looking for a team player who is excited about the work they do to join our Distribution team in Pointe-Claire, QC. Reporting to the Branch Manager, the Customer Service Representative will be responsible for providing world-class service to both external and internal customers. The incumbent will be responsible for handling sales, product, and service inquiries, customer orders, and other customer service needs.AdvantagesJoin our diverse, dedicated, and engaged team and make the right connection for your career. In addition to other benefits, provides group health insurance, retirement savings plan, profit-sharing, paid time off, and employee and family assistance program. Employees are provided on-the-job training, online learning resources, leadership training, and opportunities for advancement.ResponsibilitiesRepresent the company in a positive, courteous, and professional mannerProcess customer orders via email, phone, or faxCoordinating with sales for quotes, inquiries, and other customer needsFollow up with customers to ensure customer satisfactionProvide solutions to customers in a timely mannerCustomer file maintenanceLearn and possess industry, company, and product knowledgeCollaborate with and support the efforts of the outside sales teamIdentify customer improvement needs and areas to upgrade productsQualificationsExceptional telephone sales skills and a proven track record in outstanding customer serviceMust be self-motivated and capable of working with minimum supervisionMust have a positive and friendly attitude and a strong desire and willingness to learn and upgrade skillsExcellent organizational and active listening skillsEnglish and French communication skills, both written and verbalAdaptable, proactive mindsetStrong critical thinking skills and the ability to creatively problem-solveStrong ability to work independently and in a group settingProficient in computer software applications including Microsoft Office™ software, Google applications, and ERP systemsCommitted to establishing and promoting best practices and standards for the customer experience, with a drive to constantly improveSummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean or Melissa to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Pointe-Claire, Québec
      • Permanent
      We currently have an opening for a Customer Service Coordinator to join a team in Pointe-Claire for a solid company that has been established for over 80 years and is a major player in the final wood processing industry.You are passionate about customer service, you are dynamic and have good interpersonal skills, you are versatile and autonomous and you like to take on new challenges?Are you currently looking for a unique career opportunity that will allow you to reach your full potential and be in contact with our customers throughout the province of Quebec and the Ottawa region?Contact us for more information!Advantages- Permanent position offering a great deal of diversity- Daytime schedule, Monday to Friday on a 40 hour/week basis- Competitive salary, depending on experience- Group insurance program- Voluntary savings program (TFSA, RRSP)- Advantageous vacation plan - 4 weeks upon hiring- Day off for your birthday- Social clubResponsibilities- Represent the company in a professional manner to our clients;- Respond to requests by phone, email or our website and if necessary direct the request to the right resources (Sales, Operations, Technical Service, Accounting);- Create customer files, quotes, orders, work orders, invoices, products in our ERP system;- Do daily follow-ups using our ERP system and Excel files- Collect invoices- Related tasks according to needs, qualifications and interestQualifications- DES required: DEP or DEC an asset- Minimum experience of 1-3 years in a similar role- Good command of French and English, spoken and written- Good knowledge of Word (intermediate level) and Excel (basic level)- Excellent customer service skills- Knowledge of ERP: Servicentre/Acomba a strong assetProfessional skills:- Punctual- Responsible- Autonomous- Good organizational skills- Ability to set priorities- Ability to multi-task- Sense of initiative- Resourceful- Efficient- inquisitiveSummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, I invite you to call us at 514.695.3315 and ask Sean or to Brandon arrange an interview with us or send us your resume by email at sean.lynch@randstad.caAdd me on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/To apply:Call Sean at 514.695.3315E-MAIL your CV at sean.lynch@randstad.ca, brandon.freger@randstad.caVisit us in person at 755 Boul Saint-Jean, Pointe-Claire, QC, H9H 4B2CLICK on the "Apply Now" buttonFor a complete list of all available jobs by division, visit www.randstad.ca.good to know youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      We currently have an opening for a Customer Service Coordinator to join a team in Pointe-Claire for a solid company that has been established for over 80 years and is a major player in the final wood processing industry.You are passionate about customer service, you are dynamic and have good interpersonal skills, you are versatile and autonomous and you like to take on new challenges?Are you currently looking for a unique career opportunity that will allow you to reach your full potential and be in contact with our customers throughout the province of Quebec and the Ottawa region?Contact us for more information!Advantages- Permanent position offering a great deal of diversity- Daytime schedule, Monday to Friday on a 40 hour/week basis- Competitive salary, depending on experience- Group insurance program- Voluntary savings program (TFSA, RRSP)- Advantageous vacation plan - 4 weeks upon hiring- Day off for your birthday- Social clubResponsibilities- Represent the company in a professional manner to our clients;- Respond to requests by phone, email or our website and if necessary direct the request to the right resources (Sales, Operations, Technical Service, Accounting);- Create customer files, quotes, orders, work orders, invoices, products in our ERP system;- Do daily follow-ups using our ERP system and Excel files- Collect invoices- Related tasks according to needs, qualifications and interestQualifications- DES required: DEP or DEC an asset- Minimum experience of 1-3 years in a similar role- Good command of French and English, spoken and written- Good knowledge of Word (intermediate level) and Excel (basic level)- Excellent customer service skills- Knowledge of ERP: Servicentre/Acomba a strong assetProfessional skills:- Punctual- Responsible- Autonomous- Good organizational skills- Ability to set priorities- Ability to multi-task- Sense of initiative- Resourceful- Efficient- inquisitiveSummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, I invite you to call us at 514.695.3315 and ask Sean or to Brandon arrange an interview with us or send us your resume by email at sean.lynch@randstad.caAdd me on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/To apply:Call Sean at 514.695.3315E-MAIL your CV at sean.lynch@randstad.ca, brandon.freger@randstad.caVisit us in person at 755 Boul Saint-Jean, Pointe-Claire, QC, H9H 4B2CLICK on the "Apply Now" buttonFor a complete list of all available jobs by division, visit www.randstad.ca.good to know youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Montréal, Québec
      • Contract
      Are you a recent graduate from a science program (Chemistry, biology, etc....) and are looking for a great role to start your career in the scientific sector?Our client, a large manufacturer of scientific supplies and equipment is currently looking for a Technical Customer Service representative to join their remote team for a long term contract. This role has a salary of $21 to $25 per hour based on experience, a schedule of 8am to 5pm Monday to Friday, and is a work from home position.This is a bilingual role that does require perfect English as well as intermediate French.Advantages- Remote position- Long term, temporary role- Well-known company- equipment suppliedResponsibilities- Process and update customer orders - Listens to customer concerns, effectively diffuses any dissatisfaction, and quickly identify customer’s needs- Investigates customer inquiries by contacting buyers, suppliers, and/or freight carriers - Identify proper course of action with the goal of first call resolution - Enters purchase orders into the system - Assists customers in buying decision, consistently recognizing - Provides customer leads to the Sales team when appropriate- Works closely with customer service management and Sales relaying dissatisfied customer situations - Attends vendor and customer service representative meetingsQualifications- Strong English with an Intermediate French- Strong MS Office skills- Experience in the field of customer service/order entry- Ability to work in a fast and multitasking environment- Reliable and autonomous- Great sense of organizationSummaryThe position will start quickly so do not hesitate to apply!Do not hesitate to contact us if you have any questions or want to apply. 514-332-1055 and ask for Damien or Alex. You can email us your cv as well to alex.giuliano@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you a recent graduate from a science program (Chemistry, biology, etc....) and are looking for a great role to start your career in the scientific sector?Our client, a large manufacturer of scientific supplies and equipment is currently looking for a Technical Customer Service representative to join their remote team for a long term contract. This role has a salary of $21 to $25 per hour based on experience, a schedule of 8am to 5pm Monday to Friday, and is a work from home position.This is a bilingual role that does require perfect English as well as intermediate French.Advantages- Remote position- Long term, temporary role- Well-known company- equipment suppliedResponsibilities- Process and update customer orders - Listens to customer concerns, effectively diffuses any dissatisfaction, and quickly identify customer’s needs- Investigates customer inquiries by contacting buyers, suppliers, and/or freight carriers - Identify proper course of action with the goal of first call resolution - Enters purchase orders into the system - Assists customers in buying decision, consistently recognizing - Provides customer leads to the Sales team when appropriate- Works closely with customer service management and Sales relaying dissatisfied customer situations - Attends vendor and customer service representative meetingsQualifications- Strong English with an Intermediate French- Strong MS Office skills- Experience in the field of customer service/order entry- Ability to work in a fast and multitasking environment- Reliable and autonomous- Great sense of organizationSummaryThe position will start quickly so do not hesitate to apply!Do not hesitate to contact us if you have any questions or want to apply. 514-332-1055 and ask for Damien or Alex. You can email us your cv as well to alex.giuliano@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Montréal, Québec
      • Contract
      Are you bilingual, energetic, and looking for a work from home position?A company that specializes in the distribution of lab equipment is looking for a customer service representative/data entry for their office in Ville Mont-Royal. This position although a temporary role, is long term. The proposed salary is $21 to $22 per hour , schedule from 8:00 am to 5:00 pm, and is a remote position (work from home).Advantages- Remote position- Long term, temporary role- Well-known company- equipment suppliedResponsibilities- Process and update customer orders - Listens to customer concerns, effectively diffuses any dissatisfaction, and quickly identify customer’s needs- Investigates customer inquiries by contacting buyers, suppliers, and/or freight carriers - Identify proper course of action with the goal of first call resolution - Enters purchase orders into the system - Assists customers in buying decision, consistently recognizing - Provides customer leads to the Sales team when appropriate- Works closely with customer service management and Sales relaying dissatisfied customer situations - Attends vendor and customer service representative meetingsQualifications- Strong English with an Intermediate French- Strong MS Office skills- Experience in the field of customer service/order entry- Ability to work in a fast and multitasking environment- Reliable and autonomous- Great sense of organizationSummaryThe position will start quickly so do not hesitate to apply!Do not hesitate to contact us if you have any questions or want to apply. 514-332-1055 and ask for Damien or Alex. You can email us your cv as well to alex.giuliano@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you bilingual, energetic, and looking for a work from home position?A company that specializes in the distribution of lab equipment is looking for a customer service representative/data entry for their office in Ville Mont-Royal. This position although a temporary role, is long term. The proposed salary is $21 to $22 per hour , schedule from 8:00 am to 5:00 pm, and is a remote position (work from home).Advantages- Remote position- Long term, temporary role- Well-known company- equipment suppliedResponsibilities- Process and update customer orders - Listens to customer concerns, effectively diffuses any dissatisfaction, and quickly identify customer’s needs- Investigates customer inquiries by contacting buyers, suppliers, and/or freight carriers - Identify proper course of action with the goal of first call resolution - Enters purchase orders into the system - Assists customers in buying decision, consistently recognizing - Provides customer leads to the Sales team when appropriate- Works closely with customer service management and Sales relaying dissatisfied customer situations - Attends vendor and customer service representative meetingsQualifications- Strong English with an Intermediate French- Strong MS Office skills- Experience in the field of customer service/order entry- Ability to work in a fast and multitasking environment- Reliable and autonomous- Great sense of organizationSummaryThe position will start quickly so do not hesitate to apply!Do not hesitate to contact us if you have any questions or want to apply. 514-332-1055 and ask for Damien or Alex. You can email us your cv as well to alex.giuliano@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Laval, Québec
      • Permanent
      • $55,000 - $65,000 per year
      Do you love customer contact?Are you motivated and do you know how to mobilize a team?Are you looking for a relaxed work atmosphere and a friendly and fun team?Do you want to participate in the optimization of a customer service department?Our client working in the construction industry is currently looking for a supervisor for his customer service department for his Laval office.Does this post interest you? Keep reading the following!Why do business with us:Access to job opportunities that are not posted elsewhere on the web.We are a strategic business partner in your job search.We negotiate your terms of employment for you.We have been working in the Laval territory for several years, we know the companies well and choose our clients well.You have nothing to lose, our service is absolutely free!AdvantagesWhy do you want to obtain this position of customer service supervisor in Laval:• Full-time position (40h), Monday to Friday from 8h to 16h30• Access to a group insurance program• Flexible position with possibility of advancement• Be part of a united and pleasant team• Be able to work in Laval• Friendly atmosphere and dynamic teamResponsibilitiesThe tasks of the Customer Service Supervisor in Laval:-Provide support and advice to customer service staff;-Ensure employee performance;- Management of the software in place;-Work closely with the directors of other departments to ensure the smooth running of operations;-Increase sales targets;- Make telephone calls to prospects in order to obtain appointments for our salespeople;-Answer the telephone and manage telephone messages;-Manage and read incoming submission emails and redirect to the right people-Use discretion to ensure the confidentiality of documents;-Manage and update the data contained in the CRM software "ACT"-Support Representatives in managing appointments;-Develop and maintain good business relationships with different levels of customers.Qualifications- Experience in customer service- Good team management- Dynamism and motivation- Good sense of organization- Knowledge of ACT software (an asset)- Proficiency with Excel- Bilingualism- Knowledge of the construction industry (an asset)SummaryDoes this post interest you?Send us your CV now to the following addresses:laurence.lafreniere@randstad.cacaroline.riouxcloutier@randstad.caisabel.st-amour@randstad.caWe will review your application carefully and contact you promptly with the relative details of the offer if your profile matches this position.To discuss this, you can contact Laurence Lafrenière at any time at: 450-682-0505 or reach her by email at: laurence.lafreniere@randstad.caThis position is not quite what you are looking for?Contact us to discuss your aspirations and find out how we can help you find your ideal job!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Do you love customer contact?Are you motivated and do you know how to mobilize a team?Are you looking for a relaxed work atmosphere and a friendly and fun team?Do you want to participate in the optimization of a customer service department?Our client working in the construction industry is currently looking for a supervisor for his customer service department for his Laval office.Does this post interest you? Keep reading the following!Why do business with us:Access to job opportunities that are not posted elsewhere on the web.We are a strategic business partner in your job search.We negotiate your terms of employment for you.We have been working in the Laval territory for several years, we know the companies well and choose our clients well.You have nothing to lose, our service is absolutely free!AdvantagesWhy do you want to obtain this position of customer service supervisor in Laval:• Full-time position (40h), Monday to Friday from 8h to 16h30• Access to a group insurance program• Flexible position with possibility of advancement• Be part of a united and pleasant team• Be able to work in Laval• Friendly atmosphere and dynamic teamResponsibilitiesThe tasks of the Customer Service Supervisor in Laval:-Provide support and advice to customer service staff;-Ensure employee performance;- Management of the software in place;-Work closely with the directors of other departments to ensure the smooth running of operations;-Increase sales targets;- Make telephone calls to prospects in order to obtain appointments for our salespeople;-Answer the telephone and manage telephone messages;-Manage and read incoming submission emails and redirect to the right people-Use discretion to ensure the confidentiality of documents;-Manage and update the data contained in the CRM software "ACT"-Support Representatives in managing appointments;-Develop and maintain good business relationships with different levels of customers.Qualifications- Experience in customer service- Good team management- Dynamism and motivation- Good sense of organization- Knowledge of ACT software (an asset)- Proficiency with Excel- Bilingualism- Knowledge of the construction industry (an asset)SummaryDoes this post interest you?Send us your CV now to the following addresses:laurence.lafreniere@randstad.cacaroline.riouxcloutier@randstad.caisabel.st-amour@randstad.caWe will review your application carefully and contact you promptly with the relative details of the offer if your profile matches this position.To discuss this, you can contact Laurence Lafrenière at any time at: 450-682-0505 or reach her by email at: laurence.lafreniere@randstad.caThis position is not quite what you are looking for?Contact us to discuss your aspirations and find out how we can help you find your ideal job!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Saint-Laurent, Québec
      • Permanent
      An event management company is looking for a Customer Service representative to join their team in Ville Saint Laurent. The proposed salary is between $40, 000 - $43, 000 a year, Monday through Friday, 8:30 am to 4:30 pm (37.5 hour), 2 weeks vacation, benefits after 3 months, RRSP after one year, in office, parking on site. Advantages2 weeks vacationbenefits after 3 months 37.5 hour work week RRSP Parking ResponsibilitiesEnsure proactive contact with exhibitors by phone and email to order our products.Follow up by phone or email, exhibitors before their event to promote our services.Enter orders into our system, process payments and resolveproblematic situations.Help exhibitors place their orders online.Coordinate deliverables for each show with vendors.Coordinate and execute the marketing/communication strategy with theexhibitors.Assume responsibility for all monies collected before and duringthe event.Actively participate in meetings related to the show.Perform analysis before and after the show.Perform various project management tasks as requiredQualificationsBilingual; English FrenchEnjoy working with the public with an ease in communicating with a clientelelocal and/or internationalInterpersonal skills, diplomacy and politeness because the candidate will be the first contactwith the exhibitor and will represent the organizationAbility to read room plans and coordinate filesGreat adaptability and flexibilityEase with Computer Technology – Windows, Office SuiteExperience in the exhibition field is an assetSummaryAre you looking for a customer service representative position?Are you looking to work in Ville Saint Laurent ?Click on "Apply Now" or send your resume to our resource manager Jessica:jessica.macchiagodena@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      An event management company is looking for a Customer Service representative to join their team in Ville Saint Laurent. The proposed salary is between $40, 000 - $43, 000 a year, Monday through Friday, 8:30 am to 4:30 pm (37.5 hour), 2 weeks vacation, benefits after 3 months, RRSP after one year, in office, parking on site. Advantages2 weeks vacationbenefits after 3 months 37.5 hour work week RRSP Parking ResponsibilitiesEnsure proactive contact with exhibitors by phone and email to order our products.Follow up by phone or email, exhibitors before their event to promote our services.Enter orders into our system, process payments and resolveproblematic situations.Help exhibitors place their orders online.Coordinate deliverables for each show with vendors.Coordinate and execute the marketing/communication strategy with theexhibitors.Assume responsibility for all monies collected before and duringthe event.Actively participate in meetings related to the show.Perform analysis before and after the show.Perform various project management tasks as requiredQualificationsBilingual; English FrenchEnjoy working with the public with an ease in communicating with a clientelelocal and/or internationalInterpersonal skills, diplomacy and politeness because the candidate will be the first contactwith the exhibitor and will represent the organizationAbility to read room plans and coordinate filesGreat adaptability and flexibilityEase with Computer Technology – Windows, Office SuiteExperience in the exhibition field is an assetSummaryAre you looking for a customer service representative position?Are you looking to work in Ville Saint Laurent ?Click on "Apply Now" or send your resume to our resource manager Jessica:jessica.macchiagodena@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Dorval, Québec
      • Permanent
      • $50,000 - $60,000 per year
      Are you currently looking for a full time opportunity in Pointe-Claire? Do you have experience using an ERP, looking for a challenge, and an awesome opportunity to learn and grow with a great company? If so, this company that offers packaging solutions could be a great fit for you and we would love to discuss the opportunity with you.Apply nowAdvantages- Competitive salary (50-60 000$/yr)- 2 weeks vacation- relaxed working environment- flexibility- Monday to Friday from 7:00 AM to 4:00 PM- Full Kitchen on siteResponsibilities• Entering shipments and receipts into the system• Following and updating schedule in real time• Ensuring unloading/loading times are being kept• Verifying incoming shipments accurately (matching products to the receiving sheets)• Scheduling pick ups / drop offs• Balancing Inventory of on-going and finished projects• Communicating late/Missed arrivals with customers• Managing Shipping/receiving Forklift operators• Aiding in daily inventory countsQualifications• High School Diploma and/or all other relevant education.• Bilingual in both English and French, both spoken and written.• Work experience in shipping and receiving or similar role.• Experience with software such as Navision, Excel and Outlook an asset.• Punctual and Reliable.• Quick learner with exceptional work ethics.SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caPlease add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you currently looking for a full time opportunity in Pointe-Claire? Do you have experience using an ERP, looking for a challenge, and an awesome opportunity to learn and grow with a great company? If so, this company that offers packaging solutions could be a great fit for you and we would love to discuss the opportunity with you.Apply nowAdvantages- Competitive salary (50-60 000$/yr)- 2 weeks vacation- relaxed working environment- flexibility- Monday to Friday from 7:00 AM to 4:00 PM- Full Kitchen on siteResponsibilities• Entering shipments and receipts into the system• Following and updating schedule in real time• Ensuring unloading/loading times are being kept• Verifying incoming shipments accurately (matching products to the receiving sheets)• Scheduling pick ups / drop offs• Balancing Inventory of on-going and finished projects• Communicating late/Missed arrivals with customers• Managing Shipping/receiving Forklift operators• Aiding in daily inventory countsQualifications• High School Diploma and/or all other relevant education.• Bilingual in both English and French, both spoken and written.• Work experience in shipping and receiving or similar role.• Experience with software such as Navision, Excel and Outlook an asset.• Punctual and Reliable.• Quick learner with exceptional work ethics.SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caPlease add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Longueuil, Québec
      • Permanent
      • $18.00 - $23.00 per hour
      Are you looking for a company that cares about its employees?Are you fluent in French and English and looking for a position on the South Shore?Do you have experience in customer service, call center and/or retail sales?We have the right challenge for you!Position: Customer Service AdvisorLocation: Longueuil (South shore of Montreal)Salary: 18$/hr + bonus of up to 5$/hr more (5-6000$ more in peak season) on salesSchedule: Monday to Friday from 8:00 am to 4:30 pm for a total of 37.5 hours/weekAdvantagesThis Customer Service Representative position in Longueuil has many advantages:- Parking included (free) and easy access by public transportation- Very dynamic and friendly work team- Company in full expansion and known in its sector of activity- Salary of $18/hour with interesting bonus- Daytime work schedule 08:00 - 16:30ResponsibilitiesYour primary responsibilities as a Customer Service Representative will be:- Answer incoming calls/emails/e-chats from consumers with requests and questions about products and services offered by the company-Find solutions to any problems and act in a timely manner- Take orders from customers and retailers- Follow up on deliveries with the various internal departments- Offer alternatives to customers in order to minimize sales losses, if necessary-Create sales opportunitiesQualificationsThe Permanent Customer Service Representative position seeks the following qualifications:- Experience in customer service (phone or face to face) and enjoy finding solutions to customer problems- Bilingualism essential (French/English)- Comfortable with the Office suite and knowledge of SAP is a strong asset- Be resourceful and proactiveSummaryIf you are interested in this position, you can send your CV directly to gabriel.whiting@randstad.ca or apply directly to this ad. We look forward to meeting you!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you looking for a company that cares about its employees?Are you fluent in French and English and looking for a position on the South Shore?Do you have experience in customer service, call center and/or retail sales?We have the right challenge for you!Position: Customer Service AdvisorLocation: Longueuil (South shore of Montreal)Salary: 18$/hr + bonus of up to 5$/hr more (5-6000$ more in peak season) on salesSchedule: Monday to Friday from 8:00 am to 4:30 pm for a total of 37.5 hours/weekAdvantagesThis Customer Service Representative position in Longueuil has many advantages:- Parking included (free) and easy access by public transportation- Very dynamic and friendly work team- Company in full expansion and known in its sector of activity- Salary of $18/hour with interesting bonus- Daytime work schedule 08:00 - 16:30ResponsibilitiesYour primary responsibilities as a Customer Service Representative will be:- Answer incoming calls/emails/e-chats from consumers with requests and questions about products and services offered by the company-Find solutions to any problems and act in a timely manner- Take orders from customers and retailers- Follow up on deliveries with the various internal departments- Offer alternatives to customers in order to minimize sales losses, if necessary-Create sales opportunitiesQualificationsThe Permanent Customer Service Representative position seeks the following qualifications:- Experience in customer service (phone or face to face) and enjoy finding solutions to customer problems- Bilingualism essential (French/English)- Comfortable with the Office suite and knowledge of SAP is a strong asset- Be resourceful and proactiveSummaryIf you are interested in this position, you can send your CV directly to gabriel.whiting@randstad.ca or apply directly to this ad. We look forward to meeting you!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Lachine, Québec
      • Permanent
      Are you known for your excellent customer service skills?A well established company named as one of Canada best managed company is seeking an experience fully bilingual customer service representative to join their team.The proposed salary is $50, 000-$55, 000 per year.Schedule : Monday to Friday from 8:00 a.m. to 4:30 pm or 8h30p.m or 8H30 a.m to 5h00 p.m.AdvantagesGroup health insurance benefits for you and your familyCompetitive salaryMedical, dental, vision, EAP and other group health insurance benefits for you and your familyCompany-matched RRSP contribution plan Bonus opportunityHybrid after training; 2 days from home 7 casual daysBenefits after 3 months3 weeks of vacationsResponsibilitiesProcess orders and manage all steps to meet customer demands,Build customer relations,Work effectively with field sales and customer service,Ensure all quotes are received favorably,Proficient with daily use of Salesforce CRM to update, Up sell, promote products & services, Daily call-ins to our house account customers to offer our products and services,Preserve good relationships with the sales f house accounts and inside sales accounts,Maintain efficient communication,Ensure efficient support between the regional field sales reps to quote on all the government public bid opportunities, QualificationsMust be fully bilingual in English & French1-2 years of experience in an inside sale and/or customer support role preferably in a B2B environment, with a proven background of successTechnically : proficient in Outlook, MS Office and Order Processing systems & CRM toolsPassion for customer support and building relationshipsAbility to work independently as well as within a teamCommunicate effectively and be naturally courteous with a professional phone mannerSelf-motivated and proactiveSummaryAre you looking for customer service representative position ?Looking to work in Lachine?Click on "Apply now" or send your CV to:genevieve.leroux-martin@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you known for your excellent customer service skills?A well established company named as one of Canada best managed company is seeking an experience fully bilingual customer service representative to join their team.The proposed salary is $50, 000-$55, 000 per year.Schedule : Monday to Friday from 8:00 a.m. to 4:30 pm or 8h30p.m or 8H30 a.m to 5h00 p.m.AdvantagesGroup health insurance benefits for you and your familyCompetitive salaryMedical, dental, vision, EAP and other group health insurance benefits for you and your familyCompany-matched RRSP contribution plan Bonus opportunityHybrid after training; 2 days from home 7 casual daysBenefits after 3 months3 weeks of vacationsResponsibilitiesProcess orders and manage all steps to meet customer demands,Build customer relations,Work effectively with field sales and customer service,Ensure all quotes are received favorably,Proficient with daily use of Salesforce CRM to update, Up sell, promote products & services, Daily call-ins to our house account customers to offer our products and services,Preserve good relationships with the sales f house accounts and inside sales accounts,Maintain efficient communication,Ensure efficient support between the regional field sales reps to quote on all the government public bid opportunities, QualificationsMust be fully bilingual in English & French1-2 years of experience in an inside sale and/or customer support role preferably in a B2B environment, with a proven background of successTechnically : proficient in Outlook, MS Office and Order Processing systems & CRM toolsPassion for customer support and building relationshipsAbility to work independently as well as within a teamCommunicate effectively and be naturally courteous with a professional phone mannerSelf-motivated and proactiveSummaryAre you looking for customer service representative position ?Looking to work in Lachine?Click on "Apply now" or send your CV to:genevieve.leroux-martin@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Dorval, Québec
      • Contract
      • $19.00 per hour
      Are you currently looking for a new opportunity in Dorval in the transport industry? Do you have experience in customer service? Our client is currently looking for a bilingual customer service representative. This person will have several different tasks as part of the ongoing day to day measures. This is a contractual position for an undetermined time for a sick leave replacement AdvantagesHours: 7:30AM-4PM Monday to FridayLocation: Dorval- Salary (19$/HR)- Free parking- Work for a team oriented, creative, and innovative company - Contract for sick leave replacement Responsibilities- Collaborate with several departments to address client needs- Ensure to have all required information for each client’s dossier- Prepare quotes, input information and process orders- Order entry into CRM database and Excel- Assist sales team with all administrative duties- Follow-up on project status- Attention to detail , resolving payment issues- Dispatch truck carrieres -Answer customer inquiries about any orders via phone or emailQualificationsAt least 2-3 years in Customer service experience requiredExperience in dispatching or transport, but not an asset Looking for someone who is self-motivatedSomeone who is good at solving problemsBilingual (spoken and written fluently)Dynamic, passionate and not afraid to make errorsExcellent knowledge of MS OfficeWorking in a fast pace environmentIf interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caPlease add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you currently looking for a new opportunity in Dorval in the transport industry? Do you have experience in customer service? Our client is currently looking for a bilingual customer service representative. This person will have several different tasks as part of the ongoing day to day measures. This is a contractual position for an undetermined time for a sick leave replacement AdvantagesHours: 7:30AM-4PM Monday to FridayLocation: Dorval- Salary (19$/HR)- Free parking- Work for a team oriented, creative, and innovative company - Contract for sick leave replacement Responsibilities- Collaborate with several departments to address client needs- Ensure to have all required information for each client’s dossier- Prepare quotes, input information and process orders- Order entry into CRM database and Excel- Assist sales team with all administrative duties- Follow-up on project status- Attention to detail , resolving payment issues- Dispatch truck carrieres -Answer customer inquiries about any orders via phone or emailQualificationsAt least 2-3 years in Customer service experience requiredExperience in dispatching or transport, but not an asset Looking for someone who is self-motivatedSomeone who is good at solving problemsBilingual (spoken and written fluently)Dynamic, passionate and not afraid to make errorsExcellent knowledge of MS OfficeWorking in a fast pace environmentIf interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca SummaryWhy Randstad?There are a lot of good jobs, great companies and great bosses.At Randstad, we're here to help you find the right fit.If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caPlease add us on LinkedIn- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.ca.We look forward to hearing from youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Montréal, Québec
      • Contract
      Human contact is what you are passionate about and you have always had a strong interest in real estate?Do not hesitate any longer! You absolutely must apply for this position!We are currently looking for a Customer Service Coordinator in the field of real estate in downtown Montreal.- Position: Customer Service Coordinator- Workplace: Hybrid (4 days office, 1 day home)- Hours: 9 a.m. to 5 p.m., Monday to Friday- Salary: From 50K and more, depending on experience- Start date: As soon as possibleAdvantagesWhat the position of Customer Service Coordinator in the field of real estate in downtown Montreal offers you:• Hybrid working method (4 days in the office and 1 day at home)• Duration: 6 months• A salary of 50k to 55k depending on experience• A daytime schedule from 9:00 a.m. to 5:00 p.m.• Dynamic, pleasant and stimulating work environment• Easily accessible by public transport• Benefits (group insurance, RRSP and more)ResponsibilitiesWhat your day will look like as a Customer Service Coordinator in the field of real estate in downtown Montreal.• Provide excellent customer service to tenants• Coordinate tenant fit-up needs• Control the quality of services offered by suppliers• Supervise the execution of contracts• All related administrative tasksQualificationsDo you have what it takes for this position of Customer Service Coordinator in the field of real estate in downtown Montreal?• Perfectly bilingual (French/English, written and spoken)• Three (3) years of experience in a similar role• In-depth knowledge of the MS Office suite• Excellent skills for customer approach and high level of professionalism• Experience in the real estate or hotel industry, an asset.SummaryDoes this position interest you ?Email us anytime at catherine.lague@randstad.ca, at sebastien.raymond@randstad.ca, at anty.tzitzikas@randstad.ca or at fanny.labrecque@randstad.ca.Call us at 514 350-0033.If you know of people interested in administrative support positions, please feel free to provide them with our contact information. It will be our pleasure to help them!For more information on this position and all other positions currently available, visit www.randstad.ca.We look forward to your CV.All CVs received will be reviewed equally.Only selected candidates will be contactedRandstad Canada, 525, avenue Viger Ouest, bureau 501, Montreal, Quebec H2Z 0B3Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Human contact is what you are passionate about and you have always had a strong interest in real estate?Do not hesitate any longer! You absolutely must apply for this position!We are currently looking for a Customer Service Coordinator in the field of real estate in downtown Montreal.- Position: Customer Service Coordinator- Workplace: Hybrid (4 days office, 1 day home)- Hours: 9 a.m. to 5 p.m., Monday to Friday- Salary: From 50K and more, depending on experience- Start date: As soon as possibleAdvantagesWhat the position of Customer Service Coordinator in the field of real estate in downtown Montreal offers you:• Hybrid working method (4 days in the office and 1 day at home)• Duration: 6 months• A salary of 50k to 55k depending on experience• A daytime schedule from 9:00 a.m. to 5:00 p.m.• Dynamic, pleasant and stimulating work environment• Easily accessible by public transport• Benefits (group insurance, RRSP and more)ResponsibilitiesWhat your day will look like as a Customer Service Coordinator in the field of real estate in downtown Montreal.• Provide excellent customer service to tenants• Coordinate tenant fit-up needs• Control the quality of services offered by suppliers• Supervise the execution of contracts• All related administrative tasksQualificationsDo you have what it takes for this position of Customer Service Coordinator in the field of real estate in downtown Montreal?• Perfectly bilingual (French/English, written and spoken)• Three (3) years of experience in a similar role• In-depth knowledge of the MS Office suite• Excellent skills for customer approach and high level of professionalism• Experience in the real estate or hotel industry, an asset.SummaryDoes this position interest you ?Email us anytime at catherine.lague@randstad.ca, at sebastien.raymond@randstad.ca, at anty.tzitzikas@randstad.ca or at fanny.labrecque@randstad.ca.Call us at 514 350-0033.If you know of people interested in administrative support positions, please feel free to provide them with our contact information. It will be our pleasure to help them!For more information on this position and all other positions currently available, visit www.randstad.ca.We look forward to your CV.All CVs received will be reviewed equally.Only selected candidates will be contactedRandstad Canada, 525, avenue Viger Ouest, bureau 501, Montreal, Quebec H2Z 0B3Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Montréal-Est, Québec
      • Permanent
      Do you want a new challenge and have you always wanted to work in customer service? Are you comfortable communicating in English and French, have good drive and want to work in a stimulating environment?A Quebec leader in the furniture and appliance industry is currently looking for a customer service agent to join its dynamic team!Position: Sales and customer service agent BILINGUALSalary : 17.34$/HrsWorkplace : Montreal EastSchedule :Monday to Friday (35h/week) from 9am to 5pm Start date : July 11, 2022Training : 3 weeks in person, then according to the learning level of the agent telecommuting with 1 day per week mandatory in the office AdvantagesThis position offers:- Permanent employment, Monday through Friday 9am to 5pm (35 hrs/week)- On-site training then hybrid - Annual salary increase- Group insurance including a tele-medicine service, employee assistance program, pension plan, employee price, - free parking- TrainingResponsibilitiesDuties of this position:- Answer customers by phone and email - Inform customers about guarantees, services and products- Ensure customer retention- Follow-up with suppliers - Follow-up on deliveries QualificationsQualifications required for this position:- Customer service experience 1-2 years - Computer proficiency - Focus on quality and customer satisfaction- Excellent communication skills- Bilingual (able to communicate fluently in English)- Be able to travel to Montreal EastSummaryHow to apply:This position will not be available for long! Interviews will be held shortly.If you or someone you know is interested in this opportunity, please apply by sending your updated resume to amelie.laprise@randstad.ca and add the subject line: "Agent Montreal East".We look forward to speaking with you!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Do you want a new challenge and have you always wanted to work in customer service? Are you comfortable communicating in English and French, have good drive and want to work in a stimulating environment?A Quebec leader in the furniture and appliance industry is currently looking for a customer service agent to join its dynamic team!Position: Sales and customer service agent BILINGUALSalary : 17.34$/HrsWorkplace : Montreal EastSchedule :Monday to Friday (35h/week) from 9am to 5pm Start date : July 11, 2022Training : 3 weeks in person, then according to the learning level of the agent telecommuting with 1 day per week mandatory in the office AdvantagesThis position offers:- Permanent employment, Monday through Friday 9am to 5pm (35 hrs/week)- On-site training then hybrid - Annual salary increase- Group insurance including a tele-medicine service, employee assistance program, pension plan, employee price, - free parking- TrainingResponsibilitiesDuties of this position:- Answer customers by phone and email - Inform customers about guarantees, services and products- Ensure customer retention- Follow-up with suppliers - Follow-up on deliveries QualificationsQualifications required for this position:- Customer service experience 1-2 years - Computer proficiency - Focus on quality and customer satisfaction- Excellent communication skills- Bilingual (able to communicate fluently in English)- Be able to travel to Montreal EastSummaryHow to apply:This position will not be available for long! Interviews will be held shortly.If you or someone you know is interested in this opportunity, please apply by sending your updated resume to amelie.laprise@randstad.ca and add the subject line: "Agent Montreal East".We look forward to speaking with you!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Lachine, Québec
      • Permanent
      A head office clothing company is looking for a customer service representative to join their team in Lachine.The proposed salary is $50 000 to $60, 000 a year, Monday through Friday (40 hour work week), benefits after 3 months, 2 weeks vacation, parking on site. and accessible by public transport. Advantages- Benefits- 2 weeks vacation- Stable company- Well known company- Parking on siteResponsibilities• Build the plant relationship with new and existing customers, working with the Customer Service Manager and Sales Executive to ensure all aspects of service to the customer, such as schedule, quality of product, on-time delivery, and service recovery issues are resolved to achieve business results.• Perform and coordinate order entry process and systems, including but not limited to, artwork, proofs, order acknowledgements, work/shipping instructions and customer specific requirements, …• Full understanding of the Company work flow and production processes throughout the business• Team player with the ability to balance the needs of both the customer and Collotype to help facilitate a win-win scenario• Strong communication skills allowing CSR to provide accurate information to both external and internal customers• Communicates effectively and professionally with clients• Consolidation and customer loyalty• High quality customer service• Ensure high quality external and internal customer relationships• Work transversally with other departmentsQualificationsBilingual; English & French + spanish an assetCustomer Service: 1-3 yearsOrder processing systems;Practical knowledge of Excel, Word, OutlookUnderstanding of fonts, color theory and industry terminologySummaryAre you looking for a customer service representative position?Are you looking to work in Lachine?Click on "Apply Now" or send your resume to our resource manager Jessica:jessica.macchiagodena@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      A head office clothing company is looking for a customer service representative to join their team in Lachine.The proposed salary is $50 000 to $60, 000 a year, Monday through Friday (40 hour work week), benefits after 3 months, 2 weeks vacation, parking on site. and accessible by public transport. Advantages- Benefits- 2 weeks vacation- Stable company- Well known company- Parking on siteResponsibilities• Build the plant relationship with new and existing customers, working with the Customer Service Manager and Sales Executive to ensure all aspects of service to the customer, such as schedule, quality of product, on-time delivery, and service recovery issues are resolved to achieve business results.• Perform and coordinate order entry process and systems, including but not limited to, artwork, proofs, order acknowledgements, work/shipping instructions and customer specific requirements, …• Full understanding of the Company work flow and production processes throughout the business• Team player with the ability to balance the needs of both the customer and Collotype to help facilitate a win-win scenario• Strong communication skills allowing CSR to provide accurate information to both external and internal customers• Communicates effectively and professionally with clients• Consolidation and customer loyalty• High quality customer service• Ensure high quality external and internal customer relationships• Work transversally with other departmentsQualificationsBilingual; English & French + spanish an assetCustomer Service: 1-3 yearsOrder processing systems;Practical knowledge of Excel, Word, OutlookUnderstanding of fonts, color theory and industry terminologySummaryAre you looking for a customer service representative position?Are you looking to work in Lachine?Click on "Apply Now" or send your resume to our resource manager Jessica:jessica.macchiagodena@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Montréal, Québec
      • Permanent
      Summer is just around the corner - would you like to start it off in beauty? Are you ready to take on a new challenge, but are looking for a stable and permanent position? We currently have a position available as a customer service coordinator in the marketing department of a well-known events firm. Reporting directly to the marketing director, you will be in charge of responding to client requests. In other words, you will be responsible for providing outstanding customer service. More specifically, here is what your role will consist of; AdvantagesHere are the benefits you will enjoy as a customer service agent in the marketing department: - An annual salary of 45K- Permanent position, 35 hours per week - Flexible schedule from Monday to Friday - Summer schedule and vacations for all between Christmas and New Year's Day- Group insurance and group REER- Currently telecommuting and will benefit from a hybrid formula in the future - Offices located in downtown Montreal - Small department, family and friendly atmosphere - Possibility of long-term advancement Responsibilities- Answer incoming calls from customers and ensure good customer service - Be able to follow up by phone or email - Identify customer needs and be able to provide assistance and appropriate solutions to each - Work in close collaboration with the team in place QualificationsDo you have what it takes for this position? - 3 to 5 years of experience in the customer service field - Good knowledge of call centers (considerable asset) - Be able to work from home or in downtown Montreal - Have a good level of English - Be comfortable with customer service and have strong communication skills SummaryDo you feel that this challenge is completely for you? Do you want a stable job with the full range of benefits? Here's how to apply for this permanent telecommuting position; Send me your resume at lea.murray@randstad.ca or apply directly online, We look forward to meeting you! Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Summer is just around the corner - would you like to start it off in beauty? Are you ready to take on a new challenge, but are looking for a stable and permanent position? We currently have a position available as a customer service coordinator in the marketing department of a well-known events firm. Reporting directly to the marketing director, you will be in charge of responding to client requests. In other words, you will be responsible for providing outstanding customer service. More specifically, here is what your role will consist of; AdvantagesHere are the benefits you will enjoy as a customer service agent in the marketing department: - An annual salary of 45K- Permanent position, 35 hours per week - Flexible schedule from Monday to Friday - Summer schedule and vacations for all between Christmas and New Year's Day- Group insurance and group REER- Currently telecommuting and will benefit from a hybrid formula in the future - Offices located in downtown Montreal - Small department, family and friendly atmosphere - Possibility of long-term advancement Responsibilities- Answer incoming calls from customers and ensure good customer service - Be able to follow up by phone or email - Identify customer needs and be able to provide assistance and appropriate solutions to each - Work in close collaboration with the team in place QualificationsDo you have what it takes for this position? - 3 to 5 years of experience in the customer service field - Good knowledge of call centers (considerable asset) - Be able to work from home or in downtown Montreal - Have a good level of English - Be comfortable with customer service and have strong communication skills SummaryDo you feel that this challenge is completely for you? Do you want a stable job with the full range of benefits? Here's how to apply for this permanent telecommuting position; Send me your resume at lea.murray@randstad.ca or apply directly online, We look forward to meeting you! Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Saint-Laurent, Québec
      • Permanent
      Do you enjoy customer service?Do you enjoy being part of a team? Would you like to work in centrally located Ville Saint Laurent?Come jump start a new career with a leader in the material handling industry!We are looking for a Customer Service Agent who to join our dynamic Ville Saint Laurent team. What are you waiting for? Apply today!AdvantagesSchedule is Monday to Friday 7:30 am to 4:30 pm or 8 am to 5 pmCompetitive Salaray $48K to $54K/year2 weeks vacationBenefitsRRSP programOpportunities for career growthAccessible by public transportFree parkingResponsibilities• Communicate with clients and colleagues by phone, email and fax.• Evaluate service requests and allocate appropriate resources• Follow up on each service call• Provide technicians with the daily workload• Ensure that completed documents are provided• Compare the job description to the labor and parts content.• Compare ERP to given work order• Compare purchase orders to invoices.• Review customer feedback for any specific guidelines.• Report any work orders requiring approval or showing discrepancies• Invoice customers• Other department tasks including: service submissions; credit processing; billing issues, etc.Qualifications• Microsoft Office Outlook, Excel and Word experience• Experience in customer service• Demonstrated excellent problem solving skills• Excellent communication• Good sense of organization and planning.• The ability to work in a team• Ability to set priorities• Focused on safetySummaryAre you looking for customer service job in Ville Saint Laurent?Are you organized, resourceful and bilingual?Apply for this customer service role today!I am looking forward to hearing from you!Click on "Apply Now" or send your resume to:alicia.herrera@randstad.caYou can also reach me via phone at 514-332-1055Or, you may contact me via LinkedIn at:https://www.linkedin.com/in/alicia-herrera-09b4566a/Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Do you enjoy customer service?Do you enjoy being part of a team? Would you like to work in centrally located Ville Saint Laurent?Come jump start a new career with a leader in the material handling industry!We are looking for a Customer Service Agent who to join our dynamic Ville Saint Laurent team. What are you waiting for? Apply today!AdvantagesSchedule is Monday to Friday 7:30 am to 4:30 pm or 8 am to 5 pmCompetitive Salaray $48K to $54K/year2 weeks vacationBenefitsRRSP programOpportunities for career growthAccessible by public transportFree parkingResponsibilities• Communicate with clients and colleagues by phone, email and fax.• Evaluate service requests and allocate appropriate resources• Follow up on each service call• Provide technicians with the daily workload• Ensure that completed documents are provided• Compare the job description to the labor and parts content.• Compare ERP to given work order• Compare purchase orders to invoices.• Review customer feedback for any specific guidelines.• Report any work orders requiring approval or showing discrepancies• Invoice customers• Other department tasks including: service submissions; credit processing; billing issues, etc.Qualifications• Microsoft Office Outlook, Excel and Word experience• Experience in customer service• Demonstrated excellent problem solving skills• Excellent communication• Good sense of organization and planning.• The ability to work in a team• Ability to set priorities• Focused on safetySummaryAre you looking for customer service job in Ville Saint Laurent?Are you organized, resourceful and bilingual?Apply for this customer service role today!I am looking forward to hearing from you!Click on "Apply Now" or send your resume to:alicia.herrera@randstad.caYou can also reach me via phone at 514-332-1055Or, you may contact me via LinkedIn at:https://www.linkedin.com/in/alicia-herrera-09b4566a/Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Laval, Québec
      • Permanent
      You love customer contact? You want to work with a passionate team? You don't want to have to drive in traffic to get to Montreal? Our partner is currently looking for a customer service representative to complete its existing team.Would you like to represent a company that focuses on the professional development of its employees? You want to have varied and stimulating tasks?Here is an offer not to be missed!Permanent, full-time positionOn-site positionSalary: $45,000 - $47,000Schedule : Monday to Friday from 8 am to 5 pmStart date : as soon as possible AdvantagesHere's what this opportunity offers you:- An annual bonus, based on company and team performance!- Permanent position. Monday to Friday day shift - A complete and continuous training plan, allowing you to acquire important technical knowledge;- Pension fund with company participation-Group insuranceResponsibilitiesHere's what your day might look like:- Taking care of customers;- Carry out quotations, needs assessments and consulting services to support customers;- Follow up and follow up with customers;- Build and maintain excellent relationships with our various suppliers;QualificationsWhat we are looking for in this position:- Customer service experience- You are bilingual;- You are a team player, and you like to provide impeccable customer service;SummaryPermanent, full-time positionFace-to-face positionSalary: $45,000 - $47,000Schedule : Monday to Friday from 8 am to 5 pmStart date: as soon as possible This position interests you, send us your application: gabriel.whiting@randstad.caWe look forward to meeting you! Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      You love customer contact? You want to work with a passionate team? You don't want to have to drive in traffic to get to Montreal? Our partner is currently looking for a customer service representative to complete its existing team.Would you like to represent a company that focuses on the professional development of its employees? You want to have varied and stimulating tasks?Here is an offer not to be missed!Permanent, full-time positionOn-site positionSalary: $45,000 - $47,000Schedule : Monday to Friday from 8 am to 5 pmStart date : as soon as possible AdvantagesHere's what this opportunity offers you:- An annual bonus, based on company and team performance!- Permanent position. Monday to Friday day shift - A complete and continuous training plan, allowing you to acquire important technical knowledge;- Pension fund with company participation-Group insuranceResponsibilitiesHere's what your day might look like:- Taking care of customers;- Carry out quotations, needs assessments and consulting services to support customers;- Follow up and follow up with customers;- Build and maintain excellent relationships with our various suppliers;QualificationsWhat we are looking for in this position:- Customer service experience- You are bilingual;- You are a team player, and you like to provide impeccable customer service;SummaryPermanent, full-time positionFace-to-face positionSalary: $45,000 - $47,000Schedule : Monday to Friday from 8 am to 5 pmStart date: as soon as possible This position interests you, send us your application: gabriel.whiting@randstad.caWe look forward to meeting you! Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    30 of 358 jobs seen

    Thank you for subscribing to your personalised job alerts.

    It looks like you want to switch your language. This will reset your filters on your current job search.