5 jobs found for customer service

Our Client is North America’s leading manufacturer & installer of overhead cranes, jib cranes, workstation cranes and more, as well as an extensive offering of aftermarket parts and services. Reporting to the Service Manager, the Inside Sales Rep will be responsible to identify and prospect new business opportunities and maintain relationships with existing customers while providing exceptional service for Southern Ontario. Advantages• Salary: $45 - 55K plus a generous Bonus structure• Full Medical, Dental and Vision Benefits • Working for a company that is committed to rewarding and retaining talented people!Responsibilities- Identifying, prospecting and building relationships with existing and new clients. - Providing exceptional level customer service and support to call-ins. - Identifying cross-selling opportunities and upselling the right product / solution. - Responsible for selling crane and door service and maintenance- Visit customer sites to quote service for cranes and doors.- Supply customers with all the available literature and knowledge on different products that may work for their intended applicationQualifications- Post-secondary Diploma in Business or Administration or equivalent is an asset- Minimum 4 years’ sales experience- Working in an industrial service environment is an asset- Must be proficient in Microsoft Office applications- Must be able to work well independently or effectively with a team- Excellent communication and negotiation skills- Sound analytical thinking, planning, prioritization, and execution skills- Proven track record in Manufacturing Sales or Industrial Sales of Cranes- Strong customer service focusSummaryIf you have the experience and skill set we are looking for, please create a profile at www.randstad.ca and apply directly to the posting. Thank you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

Outside Sales Rep - Hospitality Ontario Our client, a supplier of amenities and hospitality products catering to the hotel industry is currently looking for an Outside Sales Rep to cover Ontario. We are looking for driven, motivated sales individuals who have a passion for the hospitality industry. Advantages• Base salary $65K base plus commissions• Car allowance + gas card + benefits • Cell phone & laptopResponsibilities• Working with existing clients to grow share of wallet and increase brand awareness - main clients - Hotels, distributors and commercial laundries across Ontario • Evaluating and reporting sales activities • Being informed on market competitiveness • Preparing sales forecasts, budgets, and other projections as required using a CRM platformQualifications• Post-secondary in Business • Ability to develop and maintain strong business relationships to deal effectively at all levels of an organization• Minimum 2 years of experience in the hotel/ hospitality industry - customer service and sales an asset • Strong communication, proven analytical, planning and organization skills• Proficiency in basic office software suitesSummaryIf you have the experience listed, please create a profile at www.randstad.ca and apply directly to the posting.Thank youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

Our client is one of Ontario’s top performing kitchen and bath showrooms and they are on a mission to grow! They have an exciting full-time opportunity available for a Showroom and Design Sales Consultant at their location in Hamilton, Ontario.They are one of Canada’s largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. They have endless opportunities for you to grow and develop in your career and a culture that prides itself in supporting you every step of the way!Advantages• Great mentors and on-the-job training• Growth potential with competitive salary, benefits, and profit sharing• A career with a solid, stable company with strong core values• Participation in our pension plan with employer contributions• Work-life balance and flex timeResponsibilitiesA Typical Day at EMCO:As a Showroom and Design Sales Consultant, you will provide expert product selection assistance and design advice to customers. You will ensure the highest levels of customer satisfaction in order to meet or exceed the sales and gross profit targets while increasing profit-sharing. Additional duties will include:• Assist showroom customers in assessing their needs, directing their product selections, and closing the sale• Develop and build strong relationships with designers, home builders and architects to grow profitable sales• Provide customers with quick reliable quotes and accurate delivery dates• Meet or exceed monthly product specific sales and gross profit targets• Enter orders and quotes in the system; expedite purchases while maintaining proactive communication with customers• Investigate and resolve customer issues; address short payments and returns in a timely fashion that exceeds the customers’ expectations and benefits of the Profit Centre• Maintain product literature to ensure most current information is available to customers• Drive showroom sales through promotions and maintaining display materials• Understand and follow all safety regulations at all customer locations as well as at the Profit Centre• Perform other tasks as requested by the Profit Centre ManagerQualificationsWhat We Are Looking for From You:• Grade 12 diploma or equivalent; College and/or University degree an asset• A minimum of 2 years of experience with customer service or sales; plumbing, kitchen or bathroom showroom sales preferred• Valid driver’s licence with a clean driver’s abstract• Ability to gain comprehensive knowledge of products on display at the Showroom, able to suggest appropriate product to suit customers’ needs and promote the value-added services• Knowledge of kitchen and bath design trends• Proficient in the use of Microsoft Office software• Outstanding customer service and verbal communication skills• Excellent relationship building skills with customers, vendors, and teammates• Able to identify customer needs, provide solutions and close the sale• Possess excellent project management skills• Able to learn and operate the applicable software system used to process orders• Intermediate math skillsPreferred Skills:• Previous experience with or knowledge of products sold in the plumbing, kitchen, or bathroom showrooms• Experience using Trend and EclipseSummaryDo you have the right qualifications? To apply for this and all other suitable sales positions, please ensure that a profile is created on Randstad.ca. We invite you to remit your application and follow up with us directly if the minimum requirements are met. Note that creating a profile on "My Randstad" enables you to appear in our searches for any related position.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

Key Account Manager - Major RetailersOur client, a leading manufacturer of air purifiers is currently looking for a Junior Key Account Manager. The ideal candidate will be responsible for working with retail channel partners and building partnerships with key customers. We are looking for strong sales-driven individuals with an analytical background and experience working with major retailers. Advantages• Salary: $60-70K plus bonus • Reputable company with top tier products• Opportunity to be a part of the Canadian market growth ResponsibilitiesResponsibilities:• Maintain and develop sales within existing retail segments including customer retention and growth• Working with major retailers such as Rona, Lowes, etc.• Analyze data to continuously optimize sales strategy both online and offline• Conduct annual and quarterly business planning retailer meetings, set strategy and execute• Establish effective relationships and collaborations with other departments (Marketing, Operations, Customer Service, etc.) to address key business issues and opportunities• Building on the company’s profile and reputation to grow their market share with key retail/wholesale accounts including brand positioning and revenue targets• Developing a strategic approach to introducing and executing new products, campaigns, managing new programs• Keeping up to date on industry trends, technologies, and advancements• Organizing and participating in trade shows, seminars, and industry-related eventsQualifications• Post-secondary degree or diploma preferred - business, finance, marketing, or another relevant field• At least 3 years of B2B sales experience specifically managing relationships with major retailers across Ontario • A self-starter who is results-driven, competitive, professional, and a team player• At least 2 years of experience with managing or assisting with online or offline consumer goods sales, hardline goods a plus• Strong computer skills with proficiency with MS Office and other related programs, Microsoft Excel experience an asset• In-depth analytics working knowledge• Solid track record of sales results• You must have a PASSION for sales and enjoy hunting for new businessSummaryDo you have the right qualifications?To apply for this and all other suitable sales positions, please ensure that a profile is created on Randstad.ca. We invite you to remit your application and follow up with us directly if the minimum requirements are met. Note that creating a profile on "My Randstad" enables you to appear in our searches for any related position.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

Our client is a global provider of engineered millwork components. They offer a wide range of value added services and solutions and are committed to providing excellent distribution and outstanding customer service. They are looking for an experienced Sales Support Specialist for their Brampton location to help grow the company by improving sales process and productivity. This role will be providing direct support to the Sales Team to ensure the department is meeting their sales growth targets with existing and new customers.Advantages- Base Salary 50 - 60K + Bonus - Group Insurance : 50/50 split - 2017 winner of Canada’s Best Managed companies and 5 time recipient of Canadian Business Magazine’s PROFIT 500 Award For Growth. Responsibilities- Create, update and process sales orders, price lists and call off orders on behalf of our outside sales team - Respond to inbound calls regarding customer inquiries related to products, service, pricing, delivery, returns and complaints and liaising with other company departments with respect to the same- Manage delivery requirements for orders and co-ordinate specific arrangements for deliveries based on customer requests.- Customer Relationship Management - ensure all accounts, contacts, credit information and opportunities are recorded and validated, and kept up-to-date at any given point of time- Conduct ongoing customer needs analysis and post-sales follow-up with customers- Other responsibilities and accountabilities as assigned by Manager, Sales Support Qualifications - 2+ years’ progressive work experience in an inside sales/ customer support role with a proven track record of success is essential- College/Post-secondary degree in Business or equivalent would be preferred- Strong computer skills including proficiency in Advanced Excel and data entry - Demonstrated attention to detail - The ability to prioritize tasks and meet deadlines in an environment of shifting priorities- Superior communication skills including oral and business writing- Strong customer focusSummaryIf you think you fit the job description, please go ahead and apply on www.randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.