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      • Montréal, Québec
      • Contract
      Are you passionate about customer service and want to represent a globally recognized brand?Randstad Sourceright is currently looking for Digital Agents and Customer Service for Nespresso.Your main mission will be to assist customers with their requests on various digital channels or by phone.* Remote during the pandemicAdvantages• A full-time position 40 hours per week• A competitive and scalable salary• Corporate discounts from Nespresso• Weekly pay• Access to group pricing with our partner, SunLife, for insurance.Responsibilities• Assist customers in their purchasing process by phone or via digital channels;• Provide technical support on the various ranges of products offered by Nespresso;• Carry out telephone satisfaction surveys;• Provide exemplary service and proactively manage customer relationsQualifications• High school or college diploma with relevant experience;• Minimum of 2 years of experience in a call center environment;• Experience with a high-end clientele, a great asset;• Ability to manage priorities and problem solving skills;• Customer oriented and customer service;• Has excellent communication skills;• Perfectly bilingual both orally and in writing (French and English);• Skill with computer tools.SummaryWorking conditions :You work from Monday to Friday (schedule up to 8 p.m. in the evening)You will take a French / English language testYou must be equipped with a high speed internet connectionRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about customer service and want to represent a globally recognized brand?Randstad Sourceright is currently looking for Digital Agents and Customer Service for Nespresso.Your main mission will be to assist customers with their requests on various digital channels or by phone.* Remote during the pandemicAdvantages• A full-time position 40 hours per week• A competitive and scalable salary• Corporate discounts from Nespresso• Weekly pay• Access to group pricing with our partner, SunLife, for insurance.Responsibilities• Assist customers in their purchasing process by phone or via digital channels;• Provide technical support on the various ranges of products offered by Nespresso;• Carry out telephone satisfaction surveys;• Provide exemplary service and proactively manage customer relationsQualifications• High school or college diploma with relevant experience;• Minimum of 2 years of experience in a call center environment;• Experience with a high-end clientele, a great asset;• Ability to manage priorities and problem solving skills;• Customer oriented and customer service;• Has excellent communication skills;• Perfectly bilingual both orally and in writing (French and English);• Skill with computer tools.SummaryWorking conditions :You work from Monday to Friday (schedule up to 8 p.m. in the evening)You will take a French / English language testYou must be equipped with a high speed internet connectionRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Nepean, Ontario
      • Contract
      BE PART OF A UNIQUE EXPERIENCE WITH NESPRESSO!Are you passionate about customer service? Are you interested in taking care of your customers and representing a world-renowned brand? Randstad Sourceright is currently looking for Coffee Specialists - Sales Associates for its client, Nespresso!We are looking for employees in Ottawa !Advantages- A part-time position, according to your availability.- Corporate discounts from Nespresso- A paycheck every week!- Access to group prices with our partner, SunLife, for insuranceResponsibilitiesAs a Sales Associate, you will be responsible for helping customers discover the Nespresso brand, whether by proposing new products related to their interests, conducting various transactions or developing new customers through clear explanations of the various products.Qualifications- Relevant experience in customer service (luxury industry, an asset)- Excellent command of French, professional English is a great asset.- Ability to work in a team- Easy to adapt quickly to different types of customers and offer them personalized service- Punctuality and exemplary assiduitySummaryAre you always available to your colleagues and like to be recognized for your good work?We want you on the team!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      BE PART OF A UNIQUE EXPERIENCE WITH NESPRESSO!Are you passionate about customer service? Are you interested in taking care of your customers and representing a world-renowned brand? Randstad Sourceright is currently looking for Coffee Specialists - Sales Associates for its client, Nespresso!We are looking for employees in Ottawa !Advantages- A part-time position, according to your availability.- Corporate discounts from Nespresso- A paycheck every week!- Access to group prices with our partner, SunLife, for insuranceResponsibilitiesAs a Sales Associate, you will be responsible for helping customers discover the Nespresso brand, whether by proposing new products related to their interests, conducting various transactions or developing new customers through clear explanations of the various products.Qualifications- Relevant experience in customer service (luxury industry, an asset)- Excellent command of French, professional English is a great asset.- Ability to work in a team- Easy to adapt quickly to different types of customers and offer them personalized service- Punctuality and exemplary assiduitySummaryAre you always available to your colleagues and like to be recognized for your good work?We want you on the team!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Moncton, New Brunswick
      • Contract
      Are you looking for a new opportunity in Customer Services or as a Service Desk Analyst?Are you bilingual?Open to contract?We are pleased to offer you this new and exciting contract requirement with our client for the position of:Customer Service - Service Desk - Entry Level - BilingualSTART: ImmediateLENGTH: 6+ MonthsLOCATION: MONCTON NB - REMOTE WORK OPTIONPlease Note: You must be located within New Brunswick to be considered.AdvantagesThis is an opportunity to work for a large employer with a solid reputation here.ResponsibilitiesAs a Customer Service - Services Analyst - Bilingual-Will be responsible for responding to contacts from consumer and business customers for repair and troubleshooting assistance. -Responsible to assist the customer in resolving issues.-Ensures associated customer records and systems are updatedQualificationsREQUIREMENTSo Bilingual - English/Frencho Excellent communication skills, call center, help desk or service desk experience an asset.o Successful completion of a post-secondary certificate or diploma program in business administration, computer/Information technology, electrical/electronic engineering technology program or a university degree in business, engineering, science or computer science or other related field.ORo One to Two (2) years of related work experience in troubleshooting and resolution in a service desk environment.o Computer skills - Email: Outlook, Intranet/Internet, Office 365, Windows 10, iPhone.NICE TO HAVE:o Successful completion of a post-secondary certificate or diploma program in business administration, computer/Information technology, electrical/electronic engineering technology program or a university degree in business, engineering, science or computer science or other related fieldPLEASE NOTE:Background check is requiredSummaryDo you have this experience? If you answer YES, then please apply IMMEDIATELY to so we can then discuss your experience and interest in this opportunity!Randstad TechnologiesCanada's largest provider of IT Staffing Solutions, offering hundreds of permanent and contract opportunities across all roles, levels and platforms. Our Web-based tools help you see and apply for jobs matched automatically to your skills and preferences. When you're ready to interview we meet with you in person to help you build the technology career path you've always wanted. Visit www.randstad.ca to get started!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new opportunity in Customer Services or as a Service Desk Analyst?Are you bilingual?Open to contract?We are pleased to offer you this new and exciting contract requirement with our client for the position of:Customer Service - Service Desk - Entry Level - BilingualSTART: ImmediateLENGTH: 6+ MonthsLOCATION: MONCTON NB - REMOTE WORK OPTIONPlease Note: You must be located within New Brunswick to be considered.AdvantagesThis is an opportunity to work for a large employer with a solid reputation here.ResponsibilitiesAs a Customer Service - Services Analyst - Bilingual-Will be responsible for responding to contacts from consumer and business customers for repair and troubleshooting assistance. -Responsible to assist the customer in resolving issues.-Ensures associated customer records and systems are updatedQualificationsREQUIREMENTSo Bilingual - English/Frencho Excellent communication skills, call center, help desk or service desk experience an asset.o Successful completion of a post-secondary certificate or diploma program in business administration, computer/Information technology, electrical/electronic engineering technology program or a university degree in business, engineering, science or computer science or other related field.ORo One to Two (2) years of related work experience in troubleshooting and resolution in a service desk environment.o Computer skills - Email: Outlook, Intranet/Internet, Office 365, Windows 10, iPhone.NICE TO HAVE:o Successful completion of a post-secondary certificate or diploma program in business administration, computer/Information technology, electrical/electronic engineering technology program or a university degree in business, engineering, science or computer science or other related fieldPLEASE NOTE:Background check is requiredSummaryDo you have this experience? If you answer YES, then please apply IMMEDIATELY to so we can then discuss your experience and interest in this opportunity!Randstad TechnologiesCanada's largest provider of IT Staffing Solutions, offering hundreds of permanent and contract opportunities across all roles, levels and platforms. Our Web-based tools help you see and apply for jobs matched automatically to your skills and preferences. When you're ready to interview we meet with you in person to help you build the technology career path you've always wanted. Visit www.randstad.ca to get started!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Nepean, Ontario
      • Contract
      BE PART OF A UNIQUE EXPERIENCE WITH NESPRESSO!Are you passionate about customer service? Are you interested in taking care of your customers and representing a world-renowned brand? Randstad Sourceright is currently looking for Coffee Specialists - Sales Associates for its client, Nespresso!We are looking for employees in Ottawa !Advantages- A part-time position, according to your availability.- Corporate discounts from Nespresso- A paycheck every week!- Access to group prices with our partner, SunLife, for insuranceResponsibilitiesAs a Sales Associate, you will be responsible for helping customers discover the Nespresso brand, whether by proposing new products related to their interests, conducting various transactions or developing new customers through clear explanations of the various products.Qualifications- Relevant experience in customer service (luxury industry, an asset)- Excellent command of French, professional English is a great asset.- Ability to work in a team- Easy to adapt quickly to different types of customers and offer them personalized service- Punctuality and exemplary assiduitySummaryAre you always available to your colleagues and like to be recognized for your good work?We want you on the team!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      BE PART OF A UNIQUE EXPERIENCE WITH NESPRESSO!Are you passionate about customer service? Are you interested in taking care of your customers and representing a world-renowned brand? Randstad Sourceright is currently looking for Coffee Specialists - Sales Associates for its client, Nespresso!We are looking for employees in Ottawa !Advantages- A part-time position, according to your availability.- Corporate discounts from Nespresso- A paycheck every week!- Access to group prices with our partner, SunLife, for insuranceResponsibilitiesAs a Sales Associate, you will be responsible for helping customers discover the Nespresso brand, whether by proposing new products related to their interests, conducting various transactions or developing new customers through clear explanations of the various products.Qualifications- Relevant experience in customer service (luxury industry, an asset)- Excellent command of French, professional English is a great asset.- Ability to work in a team- Easy to adapt quickly to different types of customers and offer them personalized service- Punctuality and exemplary assiduitySummaryAre you always available to your colleagues and like to be recognized for your good work?We want you on the team!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      Our client Nestlé Nespresso S.A. is the market leader in premium-portioned coffee and one of the fastest growing operating businesses of the Nestlé Group. We are currently hiring Digital Agents for the Nespresso call center located in Montreal. Are you passionate about customer service and want to represent a globally recognized brand?Can you serve a variety of clients and assist them at different levels in both official languages?* Remote during the pandemicAdvantages• A full-time position 40 hours per week• A competitive and scalable salary• Corporate discounts from Nespresso• Weekly pay• Access to group pricing with our partner, SunLife, for insurance.Responsibilities• Assist customers in their purchasing process by phone or email;• Provide technical support on the various ranges of products offered;• Carry out telephone satisfaction surveys;• Provide exemplary service and proactively manage customer relationsQualifications• High school or college diploma with relevant experience;• Minimum of 2 years of experience in a call center environment;• Experience with a high-end clientele, a great asset;• Ability to manage priorities and problem solving skills;• Customer oriented and customer service;• Has excellent communication skills;• Perfectly bilingual both orally and in writing (French and English);• Skill with computer tools.SummaryWorking conditions :You work from Monday to Friday (schedule up to 8 p.m. in the evening)You will take a French / English language testYou must be equipped with a high speed internet connectionRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our client Nestlé Nespresso S.A. is the market leader in premium-portioned coffee and one of the fastest growing operating businesses of the Nestlé Group. We are currently hiring Digital Agents for the Nespresso call center located in Montreal. Are you passionate about customer service and want to represent a globally recognized brand?Can you serve a variety of clients and assist them at different levels in both official languages?* Remote during the pandemicAdvantages• A full-time position 40 hours per week• A competitive and scalable salary• Corporate discounts from Nespresso• Weekly pay• Access to group pricing with our partner, SunLife, for insurance.Responsibilities• Assist customers in their purchasing process by phone or email;• Provide technical support on the various ranges of products offered;• Carry out telephone satisfaction surveys;• Provide exemplary service and proactively manage customer relationsQualifications• High school or college diploma with relevant experience;• Minimum of 2 years of experience in a call center environment;• Experience with a high-end clientele, a great asset;• Ability to manage priorities and problem solving skills;• Customer oriented and customer service;• Has excellent communication skills;• Perfectly bilingual both orally and in writing (French and English);• Skill with computer tools.SummaryWorking conditions :You work from Monday to Friday (schedule up to 8 p.m. in the evening)You will take a French / English language testYou must be equipped with a high speed internet connectionRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Contract
      Bilingual Help Desk Phone Support (English and French)Are you a quick learner, a go getter, curious about new technologies and wanting to expand your skillset?Have you been waiting for the opportunity to join a dynamic and growing team of IT professionals?If so, this is your chance to become part of Randstad, a leader in the staffing industry!AdvantagesLocation: Montreal (Ville St-Laurent)Duration: 6 months with the possibility of extensionSchedule: 37.5 hours, 5 days/weekWork from home to start, return to office location Saint-Laurent, Quebec H4R 2N1.Responsibilities- Provide Level 1 technical expertise and support to internal users according to established protocols; real time problem analysis and resolutions.- Exercise professional judgment in analysis of problems in order to attempt solution or determine level of maintenance required to solve problem.- Work collaboratively with team members to ensure user needs are being met.- Perform workstation imaging and hardware deployment according to established guidelines.- Follow-up and documentation of all individual support related tasks.- Application support.QualificationsCall center experience with phone supportPC hardware related troubleshooting skillsExperience with application supportCustomer service experienceBilingual: English and FrenchQuick learnerSummaryKey Competencies:• Collaborative Team player• Technical problem solving• Customer service orientation• Positive attitude and a willingness to learn• Excellent written and verbal communication skills• Time Management and organization• Detail orientedIf you or someone you know is interested, please send your CV to quynh-mai.tran@randstad.ca.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Bilingual Help Desk Phone Support (English and French)Are you a quick learner, a go getter, curious about new technologies and wanting to expand your skillset?Have you been waiting for the opportunity to join a dynamic and growing team of IT professionals?If so, this is your chance to become part of Randstad, a leader in the staffing industry!AdvantagesLocation: Montreal (Ville St-Laurent)Duration: 6 months with the possibility of extensionSchedule: 37.5 hours, 5 days/weekWork from home to start, return to office location Saint-Laurent, Quebec H4R 2N1.Responsibilities- Provide Level 1 technical expertise and support to internal users according to established protocols; real time problem analysis and resolutions.- Exercise professional judgment in analysis of problems in order to attempt solution or determine level of maintenance required to solve problem.- Work collaboratively with team members to ensure user needs are being met.- Perform workstation imaging and hardware deployment according to established guidelines.- Follow-up and documentation of all individual support related tasks.- Application support.QualificationsCall center experience with phone supportPC hardware related troubleshooting skillsExperience with application supportCustomer service experienceBilingual: English and FrenchQuick learnerSummaryKey Competencies:• Collaborative Team player• Technical problem solving• Customer service orientation• Positive attitude and a willingness to learn• Excellent written and verbal communication skills• Time Management and organization• Detail orientedIf you or someone you know is interested, please send your CV to quynh-mai.tran@randstad.ca.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Hamilton, Ontario
      • Contract
      a) 15 to 20 years experience in information technology related rolesb) Must have both technology system and technology business process knowledge toperform this role.c) Experience across the IT-domain including in infrastructure, network, softwaredevelopment, applications management, IT service delivery and technology innovation.d) Enterprise governance and architecture experience (preferably an IT enterprisegovernance level certification (e.g. CGEIT)e) Bimodal project experience (e.g. project management professional – PMP | certifiedscrum master – CSM)f) Knowledge and experience of system development lifecycle practices and agileoperating models (e.g. Development Operations – DevOps)ITIL change and configuration management (ITIL) – Candidate to provide Certificationlevel.g) Security knowledge and experience (e.g. Certified information security manager orrelevant security certification - CISM)h) University degree in a related fieldi) Senior level business and technology acumenj) Experience in facilitating technology process improvementsk) Proven problem solving and analytical skills.l) Must be able to learn and understand technologiesm) Ability to work in a team environment as well as independentlyn) Ability to effectively prioritize and execute tasks in a high-pressure environment is crucialo) Successful experience balancing a continually changing workload to ensure professionalquality deliverables are produced and project deadlines are metp) Superior attention to detail and accuracy in developing documentsq) Superior customer service skills including the ability to proactively triage, resolve and/orminimize reported issuesr) Excellent problem solving, interpersonal, organizational, and time management skillss) Strong presentation and communication skills, both oral and writtent) Experience using MS Office Tools such as Word, Excel, Visio and Power PointBackground:The client l is embarking upon anew and exciting transformational journey with the introduction of an enterprise-wide HealthInformation System using the Epic HIS system, addressing Code Grey outages, and closing gapsper the Cyber Security Audit. This HIS initiative and associated process redesign will play asignificant foundational role as a catalyst for improved patient care at HHS.Advantagesa) 15 to 20 years experience in information technology related rolesb) Must have both technology system and technology business process knowledge toperform this role.c) Experience across the IT-domain including in infrastructure, network, softwaredevelopment, applications management, IT service delivery and technology innovation.d) Enterprise governance and architecture experience (preferably an IT enterprisegovernance level certification (e.g. CGEIT)e) Bimodal project experience (e.g. project management professional – PMP | certifiedscrum master – CSM)f) Knowledge and experience of system development lifecycle practices and agileoperating models (e.g. Development Operations – DevOps)ITIL change and configuration management (ITIL) – Candidate to provide Certificationlevel.g) Security knowledge and experience (e.g. Certified information security manager orrelevant security certification - CISM)h) University degree in a related fieldi) Senior level business and technology acumenj) Experience in facilitating technology process improvementsk) Proven problem solving and analytical skills.l) Must be able to learn and understand technologiesm) Ability to work in a team environment as well as independentlyn) Ability to effectively prioritize and execute tasks in a high-pressure environment is crucialo) Successful experience balancing a continually changing workload to ensure professionalquality deliverables are produced and project deadlines are metp) Superior attention to detail and accuracy in developing documentsq) Superior customer service skills including the ability to proactively triage, resolve and/orminimize reported issuesr) Excellent problem solving, interpersonal, organizational, and time management skillss) Strong presentation and communication skills, both oral and writtent) Experience using MS Office Tools such as Word, Excel, Visio and Power PointResponsibilitiesa) 15 to 20 years experience in information technology related rolesb) Must have both technology system and technology business process knowledge toperform this role.c) Experience across the IT-domain including in infrastructure, network, softwaredevelopment, applications management, IT service delivery and technology innovation.d) Enterprise governance and architecture experience (preferably an IT enterprisegovernance level certification (e.g. CGEIT)e) Bimodal project experience (e.g. project management professional – PMP | certifiedscrum master – CSM)f) Knowledge and experience of system development lifecycle practices and agileoperating models (e.g. Development Operations – DevOps)ITIL change and configuration management (ITIL) – Candidate to provide Certificationlevel.g) Security knowledge and experience (e.g. Certified information security manager orrelevant security certification - CISM)h) University degree in a related fieldi) Senior level business and technology acumenj) Experience in facilitating technology process improvementsk) Proven problem solving and analytical skills.l) Must be able to learn and understand technologiesm) Ability to work in a team environment as well as independentlyn) Ability to effectively prioritize and execute tasks in a high-pressure environment is crucialo) Successful experience balancing a continually changing workload to ensure professionalquality deliverables are produced and project deadlines are metp) Superior attention to detail and accuracy in developing documentsq) Superior customer service skills including the ability to proactively triage, resolve and/orminimize reported issuesr) Excellent problem solving, interpersonal, organizational, and time management skillss) Strong presentation and communication skills, both oral and writtent) Experience using MS Office Tools such as Word, Excel, Visio and Power PointQualificationsa) 15 to 20 years experience in information technology related rolesb) Must have both technology system and technology business process knowledge toperform this role.c) Experience across the IT-domain including in infrastructure, network, softwaredevelopment, applications management, IT service delivery and technology innovation.d) Enterprise governance and architecture experience (preferably an IT enterprisegovernance level certification (e.g. CGEIT)e) Bimodal project experience (e.g. project management professional – PMP | certifiedscrum master – CSM)f) Knowledge and experience of system development lifecycle practices and agileoperating models (e.g. Development Operations – DevOps)ITIL change and configuration management (ITIL) – Candidate to provide Certificationlevel.g) Security knowledge and experience (e.g. Certified information security manager orrelevant security certification - CISM)h) University degree in a related fieldi) Senior level business and technology acumenj) Experience in facilitating technology process improvementsk) Proven problem solving and analytical skills.l) Must be able to learn and understand technologiesm) Ability to work in a team environment as well as independentlyn) Ability to effectively prioritize and execute tasks in a high-pressure environment is crucialo) Successful experience balancing a continually changing workload to ensure professionalquality deliverables are produced and project deadlines are metp) Superior attention to detail and accuracy in developing documentsq) Superior customer service skills including the ability to proactively triage, resolve and/orminimize reported issuesr) Excellent problem solving, interpersonal, organizational, and time management skillss) Strong presentation and communication skills, both oral and writtent) Experience using MS Office Tools such as Word, Excel, Visio and Power PointSummarya) 15 to 20 years experience in information technology related rolesb) Must have both technology system and technology business process knowledge toperform this role.c) Experience across the IT-domain including in infrastructure, network, softwaredevelopment, applications management, IT service delivery and technology innovation.d) Enterprise governance and architecture experience (preferably an IT enterprisegovernance level certification (e.g. CGEIT)e) Bimodal project experience (e.g. project management professional – PMP | certifiedscrum master – CSM)f) Knowledge and experience of system development lifecycle practices and agileoperating models (e.g. Development Operations – DevOps)ITIL change and configuration management (ITIL) – Candidate to provide Certificationlevel.g) Security knowledge and experience (e.g. Certified information security manager orrelevant security certification - CISM)h) University degree in a related fieldi) Senior level business and technology acumenj) Experience in facilitating technology process improvementsk) Proven problem solving and analytical skills.l) Must be able to learn and understand technologiesm) Ability to work in a team environment as well as independentlyn) Ability to effectively prioritize and execute tasks in a high-pressure environment is crucialo) Successful experience balancing a continually changing workload to ensure professionalquality deliverables are produced and project deadlines are metp) Superior attention to detail and accuracy in developing documentsq) Superior customer service skills including the ability to proactively triage, resolve and/orminimize reported issuesr) Excellent problem solving, interpersonal, organizational, and time management skillss) Strong presentation and communication skills, both oral and writtent) Experience using MS Office Tools such as Word, Excel, Visio and Power PointRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      a) 15 to 20 years experience in information technology related rolesb) Must have both technology system and technology business process knowledge toperform this role.c) Experience across the IT-domain including in infrastructure, network, softwaredevelopment, applications management, IT service delivery and technology innovation.d) Enterprise governance and architecture experience (preferably an IT enterprisegovernance level certification (e.g. CGEIT)e) Bimodal project experience (e.g. project management professional – PMP | certifiedscrum master – CSM)f) Knowledge and experience of system development lifecycle practices and agileoperating models (e.g. Development Operations – DevOps)ITIL change and configuration management (ITIL) – Candidate to provide Certificationlevel.g) Security knowledge and experience (e.g. Certified information security manager orrelevant security certification - CISM)h) University degree in a related fieldi) Senior level business and technology acumenj) Experience in facilitating technology process improvementsk) Proven problem solving and analytical skills.l) Must be able to learn and understand technologiesm) Ability to work in a team environment as well as independentlyn) Ability to effectively prioritize and execute tasks in a high-pressure environment is crucialo) Successful experience balancing a continually changing workload to ensure professionalquality deliverables are produced and project deadlines are metp) Superior attention to detail and accuracy in developing documentsq) Superior customer service skills including the ability to proactively triage, resolve and/orminimize reported issuesr) Excellent problem solving, interpersonal, organizational, and time management skillss) Strong presentation and communication skills, both oral and writtent) Experience using MS Office Tools such as Word, Excel, Visio and Power PointBackground:The client l is embarking upon anew and exciting transformational journey with the introduction of an enterprise-wide HealthInformation System using the Epic HIS system, addressing Code Grey outages, and closing gapsper the Cyber Security Audit. This HIS initiative and associated process redesign will play asignificant foundational role as a catalyst for improved patient care at HHS.Advantagesa) 15 to 20 years experience in information technology related rolesb) Must have both technology system and technology business process knowledge toperform this role.c) Experience across the IT-domain including in infrastructure, network, softwaredevelopment, applications management, IT service delivery and technology innovation.d) Enterprise governance and architecture experience (preferably an IT enterprisegovernance level certification (e.g. CGEIT)e) Bimodal project experience (e.g. project management professional – PMP | certifiedscrum master – CSM)f) Knowledge and experience of system development lifecycle practices and agileoperating models (e.g. Development Operations – DevOps)ITIL change and configuration management (ITIL) – Candidate to provide Certificationlevel.g) Security knowledge and experience (e.g. Certified information security manager orrelevant security certification - CISM)h) University degree in a related fieldi) Senior level business and technology acumenj) Experience in facilitating technology process improvementsk) Proven problem solving and analytical skills.l) Must be able to learn and understand technologiesm) Ability to work in a team environment as well as independentlyn) Ability to effectively prioritize and execute tasks in a high-pressure environment is crucialo) Successful experience balancing a continually changing workload to ensure professionalquality deliverables are produced and project deadlines are metp) Superior attention to detail and accuracy in developing documentsq) Superior customer service skills including the ability to proactively triage, resolve and/orminimize reported issuesr) Excellent problem solving, interpersonal, organizational, and time management skillss) Strong presentation and communication skills, both oral and writtent) Experience using MS Office Tools such as Word, Excel, Visio and Power PointResponsibilitiesa) 15 to 20 years experience in information technology related rolesb) Must have both technology system and technology business process knowledge toperform this role.c) Experience across the IT-domain including in infrastructure, network, softwaredevelopment, applications management, IT service delivery and technology innovation.d) Enterprise governance and architecture experience (preferably an IT enterprisegovernance level certification (e.g. CGEIT)e) Bimodal project experience (e.g. project management professional – PMP | certifiedscrum master – CSM)f) Knowledge and experience of system development lifecycle practices and agileoperating models (e.g. Development Operations – DevOps)ITIL change and configuration management (ITIL) – Candidate to provide Certificationlevel.g) Security knowledge and experience (e.g. Certified information security manager orrelevant security certification - CISM)h) University degree in a related fieldi) Senior level business and technology acumenj) Experience in facilitating technology process improvementsk) Proven problem solving and analytical skills.l) Must be able to learn and understand technologiesm) Ability to work in a team environment as well as independentlyn) Ability to effectively prioritize and execute tasks in a high-pressure environment is crucialo) Successful experience balancing a continually changing workload to ensure professionalquality deliverables are produced and project deadlines are metp) Superior attention to detail and accuracy in developing documentsq) Superior customer service skills including the ability to proactively triage, resolve and/orminimize reported issuesr) Excellent problem solving, interpersonal, organizational, and time management skillss) Strong presentation and communication skills, both oral and writtent) Experience using MS Office Tools such as Word, Excel, Visio and Power PointQualificationsa) 15 to 20 years experience in information technology related rolesb) Must have both technology system and technology business process knowledge toperform this role.c) Experience across the IT-domain including in infrastructure, network, softwaredevelopment, applications management, IT service delivery and technology innovation.d) Enterprise governance and architecture experience (preferably an IT enterprisegovernance level certification (e.g. CGEIT)e) Bimodal project experience (e.g. project management professional – PMP | certifiedscrum master – CSM)f) Knowledge and experience of system development lifecycle practices and agileoperating models (e.g. Development Operations – DevOps)ITIL change and configuration management (ITIL) – Candidate to provide Certificationlevel.g) Security knowledge and experience (e.g. Certified information security manager orrelevant security certification - CISM)h) University degree in a related fieldi) Senior level business and technology acumenj) Experience in facilitating technology process improvementsk) Proven problem solving and analytical skills.l) Must be able to learn and understand technologiesm) Ability to work in a team environment as well as independentlyn) Ability to effectively prioritize and execute tasks in a high-pressure environment is crucialo) Successful experience balancing a continually changing workload to ensure professionalquality deliverables are produced and project deadlines are metp) Superior attention to detail and accuracy in developing documentsq) Superior customer service skills including the ability to proactively triage, resolve and/orminimize reported issuesr) Excellent problem solving, interpersonal, organizational, and time management skillss) Strong presentation and communication skills, both oral and writtent) Experience using MS Office Tools such as Word, Excel, Visio and Power PointSummarya) 15 to 20 years experience in information technology related rolesb) Must have both technology system and technology business process knowledge toperform this role.c) Experience across the IT-domain including in infrastructure, network, softwaredevelopment, applications management, IT service delivery and technology innovation.d) Enterprise governance and architecture experience (preferably an IT enterprisegovernance level certification (e.g. CGEIT)e) Bimodal project experience (e.g. project management professional – PMP | certifiedscrum master – CSM)f) Knowledge and experience of system development lifecycle practices and agileoperating models (e.g. Development Operations – DevOps)ITIL change and configuration management (ITIL) – Candidate to provide Certificationlevel.g) Security knowledge and experience (e.g. Certified information security manager orrelevant security certification - CISM)h) University degree in a related fieldi) Senior level business and technology acumenj) Experience in facilitating technology process improvementsk) Proven problem solving and analytical skills.l) Must be able to learn and understand technologiesm) Ability to work in a team environment as well as independentlyn) Ability to effectively prioritize and execute tasks in a high-pressure environment is crucialo) Successful experience balancing a continually changing workload to ensure professionalquality deliverables are produced and project deadlines are metp) Superior attention to detail and accuracy in developing documentsq) Superior customer service skills including the ability to proactively triage, resolve and/orminimize reported issuesr) Excellent problem solving, interpersonal, organizational, and time management skillss) Strong presentation and communication skills, both oral and writtent) Experience using MS Office Tools such as Word, Excel, Visio and Power PointRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      Our client Nestlé Nespresso S.A. is the market leader in premium-portioned coffee and one of the fastest growing operating businesses of the Nestlé Group. We are currently hiring Digital Agents for the Nespresso call center located in Montreal. Are you passionate about customer service and want to represent a globally recognized brand?Can you serve a variety of clients and assist them at different levels in both official languages?* Remote during the pandemicAdvantages• A full-time position 40 hours per week• A competitive and scalable salary• Corporate discounts from Nespresso• Weekly pay• Access to group pricing with our partner, SunLife, for insurance.Responsibilities• Assist customers in their purchasing process by phone or email;• Provide technical support on the various ranges of products offered;• Carry out telephone satisfaction surveys;• Provide exemplary service and proactively manage customer relationsQualifications• High school or college diploma with relevant experience;• Minimum of 2 years of experience in a call center environment;• Experience with a high-end clientele, a great asset;• Ability to manage priorities and problem solving skills;• Customer oriented and customer service;• Has excellent communication skills;• Perfectly bilingual both orally and in writing (French and English);• Skill with computer tools.SummaryWorking conditions :You work from Monday to Friday (schedule up to 8 p.m. in the evening)You will take a French / English language testYou must be equipped with a high speed internet connectionRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our client Nestlé Nespresso S.A. is the market leader in premium-portioned coffee and one of the fastest growing operating businesses of the Nestlé Group. We are currently hiring Digital Agents for the Nespresso call center located in Montreal. Are you passionate about customer service and want to represent a globally recognized brand?Can you serve a variety of clients and assist them at different levels in both official languages?* Remote during the pandemicAdvantages• A full-time position 40 hours per week• A competitive and scalable salary• Corporate discounts from Nespresso• Weekly pay• Access to group pricing with our partner, SunLife, for insurance.Responsibilities• Assist customers in their purchasing process by phone or email;• Provide technical support on the various ranges of products offered;• Carry out telephone satisfaction surveys;• Provide exemplary service and proactively manage customer relationsQualifications• High school or college diploma with relevant experience;• Minimum of 2 years of experience in a call center environment;• Experience with a high-end clientele, a great asset;• Ability to manage priorities and problem solving skills;• Customer oriented and customer service;• Has excellent communication skills;• Perfectly bilingual both orally and in writing (French and English);• Skill with computer tools.SummaryWorking conditions :You work from Monday to Friday (schedule up to 8 p.m. in the evening)You will take a French / English language testYou must be equipped with a high speed internet connectionRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Toronto, Ontario
      • Contract
      About us:As a purpose-driven company which uses its creative and technical talent to advance meaningful solutions for the entertainment industry. A crucial part of our purpose is to foster diversity and inclusion by celebrating individuality, as well as encouraging our teams to engage authentically with each other and our greater community.We provide Camera, Dailies and Post Production services and have locations throughout Canada and the United States.Position Summary:The Service Desk Technician II provides fast, friendly, efficient technical customer service supporting a wide selection of technologies for the Vancouver region and, as a member of the IT team, supports over 500 users in 5 locations across Canada and the US.Key responsibilities include application, hardware and technical support, with focus on responding to incoming requests from end-users and clients. This role will provide technical, functional, and instructive support while diagnosing, troubleshooting, and resolving general account inquiries.Primary Duties and Responsibilities:Strategy & PlanningEvaluate documented resolutions and analyze trends for ways to prevent recurring issuesAlert management to emerging trends in incidentsAcquisition & DeploymentDeploy pre-packaged software as needed using automated deployment toolsAssist in software releases and rollouts according to change management best practicesOperational ManagementMake a positive difference in the client experienceAssist in providing Level I and Level II support for users and clientsEducate and train end users on a variety of technologiesBuild rapport with business stakeholders & clientsAssist IT team on incidents, service requests, and projectsAct as an escalation point for advanced or difficult help requestsEscalate incidents with accurate documentation to suitable technician at all times to improve IT Incident ManagementRecord, track, and document the Service Desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolutionUse remote tools and diagnostic utilities to aid in troubleshootingResearch solutions through internal and external knowledgebase as neededPerform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determinedTest fixes to ensure problem has been adequately resolvedPerform post-resolution follow-ups with users to improve customer satisfactionDevelop help sheets and FAQ lists for end users as well as keeping the IT knowledgebase up to dateContribute to technician knowledgebase and training as neededReinforce SLAs to manage end-user expectationsProvide suggestions for continual improvement based on ITIL best practicesProvide operating system support on Windows & Mac OS X based systemsProvide hardware support for Windows & Mac desktops, printers, VoIP phones and peripheralsProvide client setup support (Wi-Fi, printer, phone, network & security access)Provide phone system managementQualifications:Formal Education & CertificationCollege diploma or university degree in the field of computer science and/or 3 years equivalent work experienceITIL certification is preferredKnowledge & ExperienceKnowledge of Apple computer hardware, including iMacs, MacBooks, iPhonesExperience with Mac OS X and Windows 10 Operating SystemsExperience with Microsoft 365 suite of applications supportExperience with tickets systems to record incidents and requestsExperience with Manage Engine products, such as, Service Desk Plus, Desktop Central, ADManager, is preferredExperience working in an ITIL-driven environment and working knowledge of ITIL principles and processes.Strong documentation skillsKnowledge of networking, switches, and Wi-FiAbility to conduct research into a wide range of computing issuesMust have a vehicle and valid driver's licensePersonal AttributesExceptional customer service, experience in a previous customer service roleExceptional interpersonal skills, with a focus on rapport building, listening, and questioning skillsExceptional oral communication skills; Fluent English language skillsHighly self-motivated and directedAbility to establish and grow relationships with business stakeholdersAbility to absorb and retain information quicklyAbility to present ideas in user-friendly, business-friendly, and technical languageKeen attention to detailAnalytical and problem-solving abilitiesAbility to effectively prioritize and execute tasks in a fast-paced environmentAbility to work in a team-oriented, collaborative environmentWorking Conditions and Physical Effort:Work is normally performed in a typical interior/office work environment with some exposure to warehouse environmentSome physical effort required (i.e. some lifting of supplies and material)Sitting for extended periods of timeAfter hours support: occasional weekend, evening and ‘on call’ support may be requiredAbility to travel to support local facilities, owning a car is requiredTypical 40-hour work weekDexterity of hands and fingers to operate a computer keyboard, mouse, and other computer componentsPerks:Competitive wages in line with market standardsExposure to best-in-class motion picture technologiesFree parking with electric charging station(s) at most locationsCompany events including: food truck lunches, summer BBQ’s, technology workshops, and industry eventsThe opportunity to mentor new hires and internsA work environment where you can really make an impactGrowth opportunities and a career, not just a jobAdvantagesThe Service Desk Technician II provides fast, friendly, efficient technical customer service supporting a wide selection of technologies for the Vancouver region and, as a member of the IT team, supports over 500 users in 5 locations across Canada and the US.Key responsibilities include application, hardware and technical support, with focus on responding to incoming requests from end-users and clients. This role will provide technical, functional, and instructive support while diagnosing, troubleshooting, and resolving general account inquiries.ResponsibilitiesEvaluate documented resolutions and analyze trends for ways to prevent recurring issuesAlert management to emerging trends in incidentsAcquisition & DeploymentDeploy pre-packaged software as needed using automated deployment toolsAssist in software releases and rollouts according to change management best practicesOperational ManagementQualificationsCollege diploma or university degree in the field of computer science and/or 3 years equivalent work experienceITIL certification is preferredKnowledge & ExperienceKnowledge of Apple computer hardware, including iMacs, MacBooks, iPhonesExperience with Mac OS X and Windows 10 Operating SystemsExperience with Microsoft 365 suite of applications supportExperience with tickets systems to record incidents and requestsExperience with Manage Engine products, such as, Service Desk Plus, Desktop Central, ADManager, is preferredExperience working in an ITIL-driven environment and working knowledge of ITIL principles and processes.Strong documentation skillsKnowledge of networking, switches, and Wi-FiSummaryWork is normally performed in a typical interior/office work environment with some exposure to warehouse environmentSome physical effort required (i.e. some lifting of supplies and material)Sitting for extended periods of timeAfter hours support: occasional weekend, evening and ‘on call’ support may be requiredAbility to travel to support local facilities, owning a car is requiredTypical 40-hour work weekDexterity of hands and fingers to operate a computer keyboard, mouse, and other computer componentsRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      About us:As a purpose-driven company which uses its creative and technical talent to advance meaningful solutions for the entertainment industry. A crucial part of our purpose is to foster diversity and inclusion by celebrating individuality, as well as encouraging our teams to engage authentically with each other and our greater community.We provide Camera, Dailies and Post Production services and have locations throughout Canada and the United States.Position Summary:The Service Desk Technician II provides fast, friendly, efficient technical customer service supporting a wide selection of technologies for the Vancouver region and, as a member of the IT team, supports over 500 users in 5 locations across Canada and the US.Key responsibilities include application, hardware and technical support, with focus on responding to incoming requests from end-users and clients. This role will provide technical, functional, and instructive support while diagnosing, troubleshooting, and resolving general account inquiries.Primary Duties and Responsibilities:Strategy & PlanningEvaluate documented resolutions and analyze trends for ways to prevent recurring issuesAlert management to emerging trends in incidentsAcquisition & DeploymentDeploy pre-packaged software as needed using automated deployment toolsAssist in software releases and rollouts according to change management best practicesOperational ManagementMake a positive difference in the client experienceAssist in providing Level I and Level II support for users and clientsEducate and train end users on a variety of technologiesBuild rapport with business stakeholders & clientsAssist IT team on incidents, service requests, and projectsAct as an escalation point for advanced or difficult help requestsEscalate incidents with accurate documentation to suitable technician at all times to improve IT Incident ManagementRecord, track, and document the Service Desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolutionUse remote tools and diagnostic utilities to aid in troubleshootingResearch solutions through internal and external knowledgebase as neededPerform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determinedTest fixes to ensure problem has been adequately resolvedPerform post-resolution follow-ups with users to improve customer satisfactionDevelop help sheets and FAQ lists for end users as well as keeping the IT knowledgebase up to dateContribute to technician knowledgebase and training as neededReinforce SLAs to manage end-user expectationsProvide suggestions for continual improvement based on ITIL best practicesProvide operating system support on Windows & Mac OS X based systemsProvide hardware support for Windows & Mac desktops, printers, VoIP phones and peripheralsProvide client setup support (Wi-Fi, printer, phone, network & security access)Provide phone system managementQualifications:Formal Education & CertificationCollege diploma or university degree in the field of computer science and/or 3 years equivalent work experienceITIL certification is preferredKnowledge & ExperienceKnowledge of Apple computer hardware, including iMacs, MacBooks, iPhonesExperience with Mac OS X and Windows 10 Operating SystemsExperience with Microsoft 365 suite of applications supportExperience with tickets systems to record incidents and requestsExperience with Manage Engine products, such as, Service Desk Plus, Desktop Central, ADManager, is preferredExperience working in an ITIL-driven environment and working knowledge of ITIL principles and processes.Strong documentation skillsKnowledge of networking, switches, and Wi-FiAbility to conduct research into a wide range of computing issuesMust have a vehicle and valid driver's licensePersonal AttributesExceptional customer service, experience in a previous customer service roleExceptional interpersonal skills, with a focus on rapport building, listening, and questioning skillsExceptional oral communication skills; Fluent English language skillsHighly self-motivated and directedAbility to establish and grow relationships with business stakeholdersAbility to absorb and retain information quicklyAbility to present ideas in user-friendly, business-friendly, and technical languageKeen attention to detailAnalytical and problem-solving abilitiesAbility to effectively prioritize and execute tasks in a fast-paced environmentAbility to work in a team-oriented, collaborative environmentWorking Conditions and Physical Effort:Work is normally performed in a typical interior/office work environment with some exposure to warehouse environmentSome physical effort required (i.e. some lifting of supplies and material)Sitting for extended periods of timeAfter hours support: occasional weekend, evening and ‘on call’ support may be requiredAbility to travel to support local facilities, owning a car is requiredTypical 40-hour work weekDexterity of hands and fingers to operate a computer keyboard, mouse, and other computer componentsPerks:Competitive wages in line with market standardsExposure to best-in-class motion picture technologiesFree parking with electric charging station(s) at most locationsCompany events including: food truck lunches, summer BBQ’s, technology workshops, and industry eventsThe opportunity to mentor new hires and internsA work environment where you can really make an impactGrowth opportunities and a career, not just a jobAdvantagesThe Service Desk Technician II provides fast, friendly, efficient technical customer service supporting a wide selection of technologies for the Vancouver region and, as a member of the IT team, supports over 500 users in 5 locations across Canada and the US.Key responsibilities include application, hardware and technical support, with focus on responding to incoming requests from end-users and clients. This role will provide technical, functional, and instructive support while diagnosing, troubleshooting, and resolving general account inquiries.ResponsibilitiesEvaluate documented resolutions and analyze trends for ways to prevent recurring issuesAlert management to emerging trends in incidentsAcquisition & DeploymentDeploy pre-packaged software as needed using automated deployment toolsAssist in software releases and rollouts according to change management best practicesOperational ManagementQualificationsCollege diploma or university degree in the field of computer science and/or 3 years equivalent work experienceITIL certification is preferredKnowledge & ExperienceKnowledge of Apple computer hardware, including iMacs, MacBooks, iPhonesExperience with Mac OS X and Windows 10 Operating SystemsExperience with Microsoft 365 suite of applications supportExperience with tickets systems to record incidents and requestsExperience with Manage Engine products, such as, Service Desk Plus, Desktop Central, ADManager, is preferredExperience working in an ITIL-driven environment and working knowledge of ITIL principles and processes.Strong documentation skillsKnowledge of networking, switches, and Wi-FiSummaryWork is normally performed in a typical interior/office work environment with some exposure to warehouse environmentSome physical effort required (i.e. some lifting of supplies and material)Sitting for extended periods of timeAfter hours support: occasional weekend, evening and ‘on call’ support may be requiredAbility to travel to support local facilities, owning a car is requiredTypical 40-hour work weekDexterity of hands and fingers to operate a computer keyboard, mouse, and other computer componentsRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal Nord, Québec
      • Contract
      Description: Summary: • Install, configure, and support an organization’s local area network (LAN), wide area network (WAN) and Internet system or a segment of a network system. • Responsible for monitoring network to ensure network availability to all system users. Education/Experience: • Associate degree in computer related field required. • Bachelor degree in computer science preferred. • Entry level to 2 years experience required. Skills and Competencies: • Verbal and written communication skills, problem solving skills, customer service and interpersonal skills. • Ability to work independently and manage one’s time. • Ability to identify, interpret and evaluate system and network requirements. • Knowledge of computer hardware and software as it related to LAN/WAN. • Job Duties and Responsibilities: • Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations. • Perform data backups and disaster recovery operations. • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary. • Configure, monitor and maintain email applications or virus protection software. • Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use. • Plan, coordinate, and implement network security measures to protect data, software, and hardware. Perform other duties as assigned. Skills: • Bilingual – French and English • Basic diagnostic and troubleshooting abilities • Experience working with Knowledge Base (“KB”), following procedures, • Familiar with store system environment (Client will provide training) • Good communicator Responsibilities: • Provide Level one (1) Break/Fix (“B/F”) support on the Symbol MC9200 Zebra equipment. • Repair and configuration • Replacement of the keyboard and / or screen • Diagnostic and basic trouble shooting • Manage tickets in Client’s IT Service Management (“ITSM”) systemAdvantagesDescription: Summary: • Install, configure, and support an organization’s local area network (LAN), wide area network (WAN) and Internet system or a segment of a network system. • Responsible for monitoring network to ensure network availability to all system users. Education/Experience: • Associate degree in computer related field required. • Bachelor degree in computer science preferred. • Entry level to 2 years experience required. Skills and Competencies: • Verbal and written communication skills, problem solving skills, customer service and interpersonal skills. • Ability to work independently and manage one’s time. • Ability to identify, interpret and evaluate system and network requirements. • Knowledge of computer hardware and software as it related to LAN/WAN. • Job Duties and Responsibilities: • Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations. • Perform data backups and disaster recovery operations. • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary. • Configure, monitor and maintain email applications or virus protection software. • Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use. • Plan, coordinate, and implement network security measures to protect data, software, and hardware. Perform other duties as assigned. Skills: • Bilingual – French and English • Basic diagnostic and troubleshooting abilities • Experience working with Knowledge Base (“KB”), following procedures, • Familiar with store system environment (Client will provide training) • Good communicator Responsibilities: • Provide Level one (1) Break/Fix (“B/F”) support on the Symbol MC9200 Zebra equipment. • Repair and configuration • Replacement of the keyboard and / or screen • Diagnostic and basic trouble shooting • Manage tickets in Client’s IT Service Management (“ITSM”) systemResponsibilitiesDescription: Summary: • Install, configure, and support an organization’s local area network (LAN), wide area network (WAN) and Internet system or a segment of a network system. • Responsible for monitoring network to ensure network availability to all system users. Education/Experience: • Associate degree in computer related field required. • Bachelor degree in computer science preferred. • Entry level to 2 years experience required. Skills and Competencies: • Verbal and written communication skills, problem solving skills, customer service and interpersonal skills. • Ability to work independently and manage one’s time. • Ability to identify, interpret and evaluate system and network requirements. • Knowledge of computer hardware and software as it related to LAN/WAN. • Job Duties and Responsibilities: • Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations. • Perform data backups and disaster recovery operations. • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary. • Configure, monitor and maintain email applications or virus protection software. • Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use. • Plan, coordinate, and implement network security measures to protect data, software, and hardware. Perform other duties as assigned. Skills: • Bilingual – French and English • Basic diagnostic and troubleshooting abilities • Experience working with Knowledge Base (“KB”), following procedures, • Familiar with store system environment (Client will provide training) • Good communicator Responsibilities: • Provide Level one (1) Break/Fix (“B/F”) support on the Symbol MC9200 Zebra equipment. • Repair and configuration • Replacement of the keyboard and / or screen • Diagnostic and basic trouble shooting • Manage tickets in Client’s IT Service Management (“ITSM”) systemQualificationsDescription: Summary: • Install, configure, and support an organization’s local area network (LAN), wide area network (WAN) and Internet system or a segment of a network system. • Responsible for monitoring network to ensure network availability to all system users. Education/Experience: • Associate degree in computer related field required. • Bachelor degree in computer science preferred. • Entry level to 2 years experience required. Skills and Competencies: • Verbal and written communication skills, problem solving skills, customer service and interpersonal skills. • Ability to work independently and manage one’s time. • Ability to identify, interpret and evaluate system and network requirements. • Knowledge of computer hardware and software as it related to LAN/WAN. • Job Duties and Responsibilities: • Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations. • Perform data backups and disaster recovery operations. • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary. • Configure, monitor and maintain email applications or virus protection software. • Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use. • Plan, coordinate, and implement network security measures to protect data, software, and hardware. Perform other duties as assigned. Skills: • Bilingual – French and English • Basic diagnostic and troubleshooting abilities • Experience working with Knowledge Base (“KB”), following procedures, • Familiar with store system environment (Client will provide training) • Good communicator Responsibilities: • Provide Level one (1) Break/Fix (“B/F”) support on the Symbol MC9200 Zebra equipment. • Repair and configuration • Replacement of the keyboard and / or screen • Diagnostic and basic trouble shooting • Manage tickets in Client’s IT Service Management (“ITSM”) systemSummaryDescription: Summary: • Install, configure, and support an organization’s local area network (LAN), wide area network (WAN) and Internet system or a segment of a network system. • Responsible for monitoring network to ensure network availability to all system users. Education/Experience: • Associate degree in computer related field required. • Bachelor degree in computer science preferred. • Entry level to 2 years experience required. Skills and Competencies: • Verbal and written communication skills, problem solving skills, customer service and interpersonal skills. • Ability to work independently and manage one’s time. • Ability to identify, interpret and evaluate system and network requirements. • Knowledge of computer hardware and software as it related to LAN/WAN. • Job Duties and Responsibilities: • Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations. • Perform data backups and disaster recovery operations. • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary. • Configure, monitor and maintain email applications or virus protection software. • Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use. • Plan, coordinate, and implement network security measures to protect data, software, and hardware. Perform other duties as assigned. Skills: • Bilingual – French and English • Basic diagnostic and troubleshooting abilities • Experience working with Knowledge Base (“KB”), following procedures, • Familiar with store system environment (Client will provide training) • Good communicator Responsibilities: • Provide Level one (1) Break/Fix (“B/F”) support on the Symbol MC9200 Zebra equipment. • Repair and configuration • Replacement of the keyboard and / or screen • Diagnostic and basic trouble shooting • Manage tickets in Client’s IT Service Management (“ITSM”) systemRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Description: Summary: • Install, configure, and support an organization’s local area network (LAN), wide area network (WAN) and Internet system or a segment of a network system. • Responsible for monitoring network to ensure network availability to all system users. Education/Experience: • Associate degree in computer related field required. • Bachelor degree in computer science preferred. • Entry level to 2 years experience required. Skills and Competencies: • Verbal and written communication skills, problem solving skills, customer service and interpersonal skills. • Ability to work independently and manage one’s time. • Ability to identify, interpret and evaluate system and network requirements. • Knowledge of computer hardware and software as it related to LAN/WAN. • Job Duties and Responsibilities: • Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations. • Perform data backups and disaster recovery operations. • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary. • Configure, monitor and maintain email applications or virus protection software. • Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use. • Plan, coordinate, and implement network security measures to protect data, software, and hardware. Perform other duties as assigned. Skills: • Bilingual – French and English • Basic diagnostic and troubleshooting abilities • Experience working with Knowledge Base (“KB”), following procedures, • Familiar with store system environment (Client will provide training) • Good communicator Responsibilities: • Provide Level one (1) Break/Fix (“B/F”) support on the Symbol MC9200 Zebra equipment. • Repair and configuration • Replacement of the keyboard and / or screen • Diagnostic and basic trouble shooting • Manage tickets in Client’s IT Service Management (“ITSM”) systemAdvantagesDescription: Summary: • Install, configure, and support an organization’s local area network (LAN), wide area network (WAN) and Internet system or a segment of a network system. • Responsible for monitoring network to ensure network availability to all system users. Education/Experience: • Associate degree in computer related field required. • Bachelor degree in computer science preferred. • Entry level to 2 years experience required. Skills and Competencies: • Verbal and written communication skills, problem solving skills, customer service and interpersonal skills. • Ability to work independently and manage one’s time. • Ability to identify, interpret and evaluate system and network requirements. • Knowledge of computer hardware and software as it related to LAN/WAN. • Job Duties and Responsibilities: • Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations. • Perform data backups and disaster recovery operations. • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary. • Configure, monitor and maintain email applications or virus protection software. • Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use. • Plan, coordinate, and implement network security measures to protect data, software, and hardware. Perform other duties as assigned. Skills: • Bilingual – French and English • Basic diagnostic and troubleshooting abilities • Experience working with Knowledge Base (“KB”), following procedures, • Familiar with store system environment (Client will provide training) • Good communicator Responsibilities: • Provide Level one (1) Break/Fix (“B/F”) support on the Symbol MC9200 Zebra equipment. • Repair and configuration • Replacement of the keyboard and / or screen • Diagnostic and basic trouble shooting • Manage tickets in Client’s IT Service Management (“ITSM”) systemResponsibilitiesDescription: Summary: • Install, configure, and support an organization’s local area network (LAN), wide area network (WAN) and Internet system or a segment of a network system. • Responsible for monitoring network to ensure network availability to all system users. Education/Experience: • Associate degree in computer related field required. • Bachelor degree in computer science preferred. • Entry level to 2 years experience required. Skills and Competencies: • Verbal and written communication skills, problem solving skills, customer service and interpersonal skills. • Ability to work independently and manage one’s time. • Ability to identify, interpret and evaluate system and network requirements. • Knowledge of computer hardware and software as it related to LAN/WAN. • Job Duties and Responsibilities: • Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations. • Perform data backups and disaster recovery operations. • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary. • Configure, monitor and maintain email applications or virus protection software. • Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use. • Plan, coordinate, and implement network security measures to protect data, software, and hardware. Perform other duties as assigned. Skills: • Bilingual – French and English • Basic diagnostic and troubleshooting abilities • Experience working with Knowledge Base (“KB”), following procedures, • Familiar with store system environment (Client will provide training) • Good communicator Responsibilities: • Provide Level one (1) Break/Fix (“B/F”) support on the Symbol MC9200 Zebra equipment. • Repair and configuration • Replacement of the keyboard and / or screen • Diagnostic and basic trouble shooting • Manage tickets in Client’s IT Service Management (“ITSM”) systemQualificationsDescription: Summary: • Install, configure, and support an organization’s local area network (LAN), wide area network (WAN) and Internet system or a segment of a network system. • Responsible for monitoring network to ensure network availability to all system users. Education/Experience: • Associate degree in computer related field required. • Bachelor degree in computer science preferred. • Entry level to 2 years experience required. Skills and Competencies: • Verbal and written communication skills, problem solving skills, customer service and interpersonal skills. • Ability to work independently and manage one’s time. • Ability to identify, interpret and evaluate system and network requirements. • Knowledge of computer hardware and software as it related to LAN/WAN. • Job Duties and Responsibilities: • Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations. • Perform data backups and disaster recovery operations. • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary. • Configure, monitor and maintain email applications or virus protection software. • Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use. • Plan, coordinate, and implement network security measures to protect data, software, and hardware. Perform other duties as assigned. Skills: • Bilingual – French and English • Basic diagnostic and troubleshooting abilities • Experience working with Knowledge Base (“KB”), following procedures, • Familiar with store system environment (Client will provide training) • Good communicator Responsibilities: • Provide Level one (1) Break/Fix (“B/F”) support on the Symbol MC9200 Zebra equipment. • Repair and configuration • Replacement of the keyboard and / or screen • Diagnostic and basic trouble shooting • Manage tickets in Client’s IT Service Management (“ITSM”) systemSummaryDescription: Summary: • Install, configure, and support an organization’s local area network (LAN), wide area network (WAN) and Internet system or a segment of a network system. • Responsible for monitoring network to ensure network availability to all system users. Education/Experience: • Associate degree in computer related field required. • Bachelor degree in computer science preferred. • Entry level to 2 years experience required. Skills and Competencies: • Verbal and written communication skills, problem solving skills, customer service and interpersonal skills. • Ability to work independently and manage one’s time. • Ability to identify, interpret and evaluate system and network requirements. • Knowledge of computer hardware and software as it related to LAN/WAN. • Job Duties and Responsibilities: • Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations. • Perform data backups and disaster recovery operations. • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary. • Configure, monitor and maintain email applications or virus protection software. • Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use. • Plan, coordinate, and implement network security measures to protect data, software, and hardware. Perform other duties as assigned. Skills: • Bilingual – French and English • Basic diagnostic and troubleshooting abilities • Experience working with Knowledge Base (“KB”), following procedures, • Familiar with store system environment (Client will provide training) • Good communicator Responsibilities: • Provide Level one (1) Break/Fix (“B/F”) support on the Symbol MC9200 Zebra equipment. • Repair and configuration • Replacement of the keyboard and / or screen • Diagnostic and basic trouble shooting • Manage tickets in Client’s IT Service Management (“ITSM”) systemRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Truro, Nova Scotia
      • Contract
      Are you a Deskside Support professional looking for your next opportunity?Are you looking for your next contract?Are you a JUNIOR IT Professional?We are pleased to offer you this new and exciting CONTRACT requirement with our client for the position of: DESKSIDE SUPPORT JUNIOR-Start: ASAP-Estimated length: 3+ months-Location: Truro NSAdvantagesYou will have an opportunity to work for our client who is a leading employer within the city.ResponsibilitiesThis would include tasks such as the following:Device imagingo Software installation and supporto Information gathering (with clients)o Troubleshootingo Physical exchange of devices located under and on client deskso Tracking and reporting of daily workQualifications- A diploma in the Information Systems discipline or equivalent- Demonstrated experience in customer service- A diligent worker who is able to perform tasks as requested without the need fora high level of supervisionIdeally, you do have:-Related IT support and troubleshooting experience-IT Customer serviceSummaryPHYSICAL REQUIREMENTSThis role requires that you are able to lift computer equipment (30+lbs)You are able to easily bend down, crawl and move around easily without any physical restrictions in order to complete the tasksDo you have this experience? If you answer YES, then please apply IMMEDIATELY to so we can then discuss your experience and interest in this opportunity!www.randstad.caRandstad TechnologiesCanada's largest provider of IT Staffing Solutions, offering hundreds of permanent and contract opportunities across all roles, levels and platforms. Our Web-based tools help you see and apply for jobs matched automatically to your skills and preferences. When you're ready to interview we meet with you in person to help you build the technology career path you've always wanted. Visit www.randstad.ca to get started!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a Deskside Support professional looking for your next opportunity?Are you looking for your next contract?Are you a JUNIOR IT Professional?We are pleased to offer you this new and exciting CONTRACT requirement with our client for the position of: DESKSIDE SUPPORT JUNIOR-Start: ASAP-Estimated length: 3+ months-Location: Truro NSAdvantagesYou will have an opportunity to work for our client who is a leading employer within the city.ResponsibilitiesThis would include tasks such as the following:Device imagingo Software installation and supporto Information gathering (with clients)o Troubleshootingo Physical exchange of devices located under and on client deskso Tracking and reporting of daily workQualifications- A diploma in the Information Systems discipline or equivalent- Demonstrated experience in customer service- A diligent worker who is able to perform tasks as requested without the need fora high level of supervisionIdeally, you do have:-Related IT support and troubleshooting experience-IT Customer serviceSummaryPHYSICAL REQUIREMENTSThis role requires that you are able to lift computer equipment (30+lbs)You are able to easily bend down, crawl and move around easily without any physical restrictions in order to complete the tasksDo you have this experience? If you answer YES, then please apply IMMEDIATELY to so we can then discuss your experience and interest in this opportunity!www.randstad.caRandstad TechnologiesCanada's largest provider of IT Staffing Solutions, offering hundreds of permanent and contract opportunities across all roles, levels and platforms. Our Web-based tools help you see and apply for jobs matched automatically to your skills and preferences. When you're ready to interview we meet with you in person to help you build the technology career path you've always wanted. Visit www.randstad.ca to get started!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Amherst, Nova Scotia
      • Contract
      Are you a Deskside Support professional looking for your next opportunity?Are you looking for your next contract?Are you a JUNIOR IT Professional?We are pleased to offer you this new and exciting CONTRACT requirement with our client for the position of: DESKSIDE SUPPORT JUNIOR-Start: ASAP-Estimated length: 3+ months-Location: Amherst NSAdvantagesYou will have an opportunity to work for our client who is a leading employer within the city.ResponsibilitiesThis would include tasks such as the following:Device imagingo Software installation and supporto Information gathering (with clients)o Troubleshootingo Physical exchange of devices located under and on client deskso Tracking and reporting of daily workQualifications- A diploma in the Information Systems discipline or equivalent- Demonstrated experience in customer service- A diligent worker who is able to perform tasks as requested without the need fora high level of supervisionIdeally, you do have:-Related IT support and troubleshooting experience-IT Customer serviceSummaryPHYSICAL REQUIREMENTSThis role requires that you are able to lift computer equipment (30+lbs)You are able to easily bend down, crawl and move around easily without any physical restrictions in order to complete the tasksDo you have this experience? If you answer YES, then please apply IMMEDIATELY to so we can then discuss your experience and interest in this opportunity!www.randstad.caRandstad TechnologiesCanada's largest provider of IT Staffing Solutions, offering hundreds of permanent and contract opportunities across all roles, levels and platforms. Our Web-based tools help you see and apply for jobs matched automatically to your skills and preferences. When you're ready to interview we meet with you in person to help you build the technology career path you've always wanted. Visit www.randstad.ca to get started!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a Deskside Support professional looking for your next opportunity?Are you looking for your next contract?Are you a JUNIOR IT Professional?We are pleased to offer you this new and exciting CONTRACT requirement with our client for the position of: DESKSIDE SUPPORT JUNIOR-Start: ASAP-Estimated length: 3+ months-Location: Amherst NSAdvantagesYou will have an opportunity to work for our client who is a leading employer within the city.ResponsibilitiesThis would include tasks such as the following:Device imagingo Software installation and supporto Information gathering (with clients)o Troubleshootingo Physical exchange of devices located under and on client deskso Tracking and reporting of daily workQualifications- A diploma in the Information Systems discipline or equivalent- Demonstrated experience in customer service- A diligent worker who is able to perform tasks as requested without the need fora high level of supervisionIdeally, you do have:-Related IT support and troubleshooting experience-IT Customer serviceSummaryPHYSICAL REQUIREMENTSThis role requires that you are able to lift computer equipment (30+lbs)You are able to easily bend down, crawl and move around easily without any physical restrictions in order to complete the tasksDo you have this experience? If you answer YES, then please apply IMMEDIATELY to so we can then discuss your experience and interest in this opportunity!www.randstad.caRandstad TechnologiesCanada's largest provider of IT Staffing Solutions, offering hundreds of permanent and contract opportunities across all roles, levels and platforms. Our Web-based tools help you see and apply for jobs matched automatically to your skills and preferences. When you're ready to interview we meet with you in person to help you build the technology career path you've always wanted. Visit www.randstad.ca to get started!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Antigonish, Nova Scotia
      • Contract
      Are you a Deskside Support professional looking for your next opportunity?Are you looking for your next contract?Are you a JUNIOR IT Professional?We are pleased to offer you this new and exciting CONTRACT requirement with our client for the position of: DESKSIDE SUPPORT JUNIOR-Start: ASAP-Estimated length: 7+ months-Location: Antigonish NSAdvantagesYou will have an opportunity to work for our client who is a leading employer within the city.ResponsibilitiesThis would include tasks such as the following:Device imagingo Software installation and supporto Information gathering (with clients)o Troubleshootingo Physical exchange of devices located under and on client deskso Tracking and reporting of daily workQualifications- A diploma in the Information Systems discipline or equivalent- Demonstrated experience in customer service- A diligent worker who is able to perform tasks as requested without the need fora high level of supervisionIdeally, you do have:-Related IT support and troubleshooting experience-IT Customer serviceSummaryPHYSICAL REQUIREMENTSThis role requires that you are able to lift computer equipment (30+lbs)You are able to easily bend down, crawl and move around easily without any physical restrictions in order to complete the tasksDo you have this experience? If you answer YES, then please apply IMMEDIATELY to so we can then discuss your experience and interest in this opportunity!www.randstad.caRandstad TechnologiesCanada's largest provider of IT Staffing Solutions, offering hundreds of permanent and contract opportunities across all roles, levels and platforms. Our Web-based tools help you see and apply for jobs matched automatically to your skills and preferences. When you're ready to interview we meet with you in person to help you build the technology career path you've always wanted. Visit www.randstad.ca to get started!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a Deskside Support professional looking for your next opportunity?Are you looking for your next contract?Are you a JUNIOR IT Professional?We are pleased to offer you this new and exciting CONTRACT requirement with our client for the position of: DESKSIDE SUPPORT JUNIOR-Start: ASAP-Estimated length: 7+ months-Location: Antigonish NSAdvantagesYou will have an opportunity to work for our client who is a leading employer within the city.ResponsibilitiesThis would include tasks such as the following:Device imagingo Software installation and supporto Information gathering (with clients)o Troubleshootingo Physical exchange of devices located under and on client deskso Tracking and reporting of daily workQualifications- A diploma in the Information Systems discipline or equivalent- Demonstrated experience in customer service- A diligent worker who is able to perform tasks as requested without the need fora high level of supervisionIdeally, you do have:-Related IT support and troubleshooting experience-IT Customer serviceSummaryPHYSICAL REQUIREMENTSThis role requires that you are able to lift computer equipment (30+lbs)You are able to easily bend down, crawl and move around easily without any physical restrictions in order to complete the tasksDo you have this experience? If you answer YES, then please apply IMMEDIATELY to so we can then discuss your experience and interest in this opportunity!www.randstad.caRandstad TechnologiesCanada's largest provider of IT Staffing Solutions, offering hundreds of permanent and contract opportunities across all roles, levels and platforms. Our Web-based tools help you see and apply for jobs matched automatically to your skills and preferences. When you're ready to interview we meet with you in person to help you build the technology career path you've always wanted. Visit www.randstad.ca to get started!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Anjou, Québec
      • Contract
      Help DeskWould you like to join a dynamic and versatile team in technology? You would like to grow in a versatile position that offers a great long term for your career in the Anjou region? Are you eager for new challenges and want to be part of an established company that is leading the Insurance and Financial sector?You meet these criteria:• You have experience in troubleshooting hardware and software?• You have an IT academic background?• You are able to build rapport and you are customer driven? • You have experience in troubleshoot and maintain product/equipment in the field?• You have knowledge in computer, network, database and software applications?•You provide training (on-site or online) to internal clients and end-users• You want to work in the area of Montreal, more especially in Anjou?You have, in addition, the following skills:•Are you familiar IP configuration, VLANS, Active Directory and Windows servers?•You have experience with Microsoft Office?•Do you perceive yourself as a flexible individual who learns quickly?•Ability to think outside the box and go beyond expectations?•You have excellent customer service skills?•Ability to work in a face-paced environment?•You have a valid driver license?•Solving problems is one of your biggest passions?•Do you have good communication skills in French and English?You are looking for a work environment that offers:•A competitive salary•Outstanding work environment and career opportunities on the long term•35 hours/week•Colleagues and leaders you can truly rely on and learn fromIf you are interested by this opportunity, do not wait! Apply now for the Help Desk position! You want to assert your interpersonal quality in a young and innovative company in the Anjou area? You can send us your resume at the following address: gabriel.ribeiro@randstad.caAdvantagesRemote work until further notice, flex hours, equipment provided by clientResponsibilities• You have experience in troubleshooting hardware and software?• You have an IT academic background?• You are able to build rapport and you are customer driven? • You have experience in troubleshoot and maintain product/equipment in the field?• You have knowledge in computer, network, database and software applications?•You provide training (on-site or online) to internal clients and end-users• You want to work in the area of Montreal, more especially in Anjou?QualificationsAre you familiar IP configuration, VLANS, Active Directory and Windows servers?•You have experience with Microsoft Office?•Do you perceive yourself as a flexible individual who learns quickly?•Ability to think outside the box and go beyond expectations?•You have excellent customer service skills?•Ability to work in a face-paced environment?•You have a valid driver license?•Solving problems is one of your biggest passions?•Do you have good communication skills in French and English?SummaryHelp Desk level 1 position with one of the biggest companies in Canada.This is an environment you can really grow and develop your career. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Help DeskWould you like to join a dynamic and versatile team in technology? You would like to grow in a versatile position that offers a great long term for your career in the Anjou region? Are you eager for new challenges and want to be part of an established company that is leading the Insurance and Financial sector?You meet these criteria:• You have experience in troubleshooting hardware and software?• You have an IT academic background?• You are able to build rapport and you are customer driven? • You have experience in troubleshoot and maintain product/equipment in the field?• You have knowledge in computer, network, database and software applications?•You provide training (on-site or online) to internal clients and end-users• You want to work in the area of Montreal, more especially in Anjou?You have, in addition, the following skills:•Are you familiar IP configuration, VLANS, Active Directory and Windows servers?•You have experience with Microsoft Office?•Do you perceive yourself as a flexible individual who learns quickly?•Ability to think outside the box and go beyond expectations?•You have excellent customer service skills?•Ability to work in a face-paced environment?•You have a valid driver license?•Solving problems is one of your biggest passions?•Do you have good communication skills in French and English?You are looking for a work environment that offers:•A competitive salary•Outstanding work environment and career opportunities on the long term•35 hours/week•Colleagues and leaders you can truly rely on and learn fromIf you are interested by this opportunity, do not wait! Apply now for the Help Desk position! You want to assert your interpersonal quality in a young and innovative company in the Anjou area? You can send us your resume at the following address: gabriel.ribeiro@randstad.caAdvantagesRemote work until further notice, flex hours, equipment provided by clientResponsibilities• You have experience in troubleshooting hardware and software?• You have an IT academic background?• You are able to build rapport and you are customer driven? • You have experience in troubleshoot and maintain product/equipment in the field?• You have knowledge in computer, network, database and software applications?•You provide training (on-site or online) to internal clients and end-users• You want to work in the area of Montreal, more especially in Anjou?QualificationsAre you familiar IP configuration, VLANS, Active Directory and Windows servers?•You have experience with Microsoft Office?•Do you perceive yourself as a flexible individual who learns quickly?•Ability to think outside the box and go beyond expectations?•You have excellent customer service skills?•Ability to work in a face-paced environment?•You have a valid driver license?•Solving problems is one of your biggest passions?•Do you have good communication skills in French and English?SummaryHelp Desk level 1 position with one of the biggest companies in Canada.This is an environment you can really grow and develop your career. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      Missions Storage and Backup (traditional and cloud) administration and engineering in a large 24x7 storage and backup environment operating within the realms of ITIL processesDevelopment of documentation and proceduresSoftware development tasks using Python, Flask, Git, Ansible, etc.Closely communicate with both IT and business partners to design and implement solutions supporting business needsDiagnose and troubleshoot complex technical environments on distributed applications and infrastructureContribute to market-watch initiatives and recommend solutions to improve the environmentEnsure procedures are followed and mechanisms are in place to ensure compliance to technical designs, best practices, and are well supportedServe as a subject matter expert and escalation pointAdvantagesLong term ontract position, 40 hours a week, banking environment, Montreal based, work from home.ResponsibilitiesStorage and Backup (traditional and cloud) administration and engineering in a large 24x7 storage and backup environment operating within the realms of ITIL processesDevelopment of documentation and proceduresSoftware development tasks using Python, Flask, Git, Ansible, etc.Closely communicate with both IT and business partners to design and implement solutions supporting business needsDiagnose and troubleshoot complex technical environments on distributed applications and infrastructureContribute to market-watch initiatives and recommend solutions to improve the environmentEnsure procedures are followed and mechanisms are in place to ensure compliance to technical designs, best practices, and are well supportedServe as a subject matter expert and escalation pointQualificationsProfile Technical Skills: Excellent technical skills on the following technologies:Block storage 3+ yearse.g. VMAX, VNX, Brocade, PureBackups 3+ yearse.g. NetBackup, DataDomain, VeeamNAS (Netapp) 3+ yearsObject storage (S3, CEPH) 1+ yearsDev (Python/Git) 1+ years Proficient in:Server OSs (Linux, Windows)Configuration management (Ansible, Salt)Cloud technology Desired / Plus:Openstack experienceAPI development experienceCI/CDCompetencies:Client focused, must have a strong customer service mentality and ability to work with developers, users, and other staffAble to work in a team environment while interacting across different group to accomplish projectsHands-on design and implementation experienceStrong focus on automation and orchestrationBe available for weeknight and weekend on-call supportExcellent communication and presentation skills, both written and oral Experience Needed:Exposure to large production environment storage and backup administration and engineeringExperience on callExposure to ITIL/change management environmentExposure to DR simulations SummaryProfile Technical Skills: Excellent technical skills on the following technologies:Block storage 3+ yearse.g. VMAX, VNX, Brocade, PureBackups 3+ yearse.g. NetBackup, DataDomain, VeeamNAS (Netapp) 3+ yearsObject storage (S3, CEPH) 1+ yearsDev (Python/Git) 1+ years Proficient in:Server OSs (Linux, Windows)Configuration management (Ansible, Salt)Cloud technology Desired / Plus:Openstack experienceAPI development experienceCI/CDCompetencies:Client focused, must have a strong customer service mentality and ability to work with developers, users, and other staffAble to work in a team environment while interacting across different group to accomplish projectsHands-on design and implementation experienceStrong focus on automation and orchestrationBe available for weeknight and weekend on-call supportExcellent communication and presentation skills, both written and oral Experience Needed:Exposure to large production environment storage and backup administration and engineeringExperience on callExposure to ITIL/change management environmentExposure to DR simulations Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Missions Storage and Backup (traditional and cloud) administration and engineering in a large 24x7 storage and backup environment operating within the realms of ITIL processesDevelopment of documentation and proceduresSoftware development tasks using Python, Flask, Git, Ansible, etc.Closely communicate with both IT and business partners to design and implement solutions supporting business needsDiagnose and troubleshoot complex technical environments on distributed applications and infrastructureContribute to market-watch initiatives and recommend solutions to improve the environmentEnsure procedures are followed and mechanisms are in place to ensure compliance to technical designs, best practices, and are well supportedServe as a subject matter expert and escalation pointAdvantagesLong term ontract position, 40 hours a week, banking environment, Montreal based, work from home.ResponsibilitiesStorage and Backup (traditional and cloud) administration and engineering in a large 24x7 storage and backup environment operating within the realms of ITIL processesDevelopment of documentation and proceduresSoftware development tasks using Python, Flask, Git, Ansible, etc.Closely communicate with both IT and business partners to design and implement solutions supporting business needsDiagnose and troubleshoot complex technical environments on distributed applications and infrastructureContribute to market-watch initiatives and recommend solutions to improve the environmentEnsure procedures are followed and mechanisms are in place to ensure compliance to technical designs, best practices, and are well supportedServe as a subject matter expert and escalation pointQualificationsProfile Technical Skills: Excellent technical skills on the following technologies:Block storage 3+ yearse.g. VMAX, VNX, Brocade, PureBackups 3+ yearse.g. NetBackup, DataDomain, VeeamNAS (Netapp) 3+ yearsObject storage (S3, CEPH) 1+ yearsDev (Python/Git) 1+ years Proficient in:Server OSs (Linux, Windows)Configuration management (Ansible, Salt)Cloud technology Desired / Plus:Openstack experienceAPI development experienceCI/CDCompetencies:Client focused, must have a strong customer service mentality and ability to work with developers, users, and other staffAble to work in a team environment while interacting across different group to accomplish projectsHands-on design and implementation experienceStrong focus on automation and orchestrationBe available for weeknight and weekend on-call supportExcellent communication and presentation skills, both written and oral Experience Needed:Exposure to large production environment storage and backup administration and engineeringExperience on callExposure to ITIL/change management environmentExposure to DR simulations SummaryProfile Technical Skills: Excellent technical skills on the following technologies:Block storage 3+ yearse.g. VMAX, VNX, Brocade, PureBackups 3+ yearse.g. NetBackup, DataDomain, VeeamNAS (Netapp) 3+ yearsObject storage (S3, CEPH) 1+ yearsDev (Python/Git) 1+ years Proficient in:Server OSs (Linux, Windows)Configuration management (Ansible, Salt)Cloud technology Desired / Plus:Openstack experienceAPI development experienceCI/CDCompetencies:Client focused, must have a strong customer service mentality and ability to work with developers, users, and other staffAble to work in a team environment while interacting across different group to accomplish projectsHands-on design and implementation experienceStrong focus on automation and orchestrationBe available for weeknight and weekend on-call supportExcellent communication and presentation skills, both written and oral Experience Needed:Exposure to large production environment storage and backup administration and engineeringExperience on callExposure to ITIL/change management environmentExposure to DR simulations Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      Reporting to the Software Deployment Director, you will be in constant interaction with healthcare professionals and will ensure their satisfaction and their customer experience. You will complete projects to implement a software suite for groups of physicians, medical clinics or participate in the deployment of hospital services in Canada.During the day, you will be brought to:• Develop and manage relationships with clients;• Manage activities surrounding the deployment of projects with clients;• Manage the stages of project deployment;• Act as an advisor for the client and propose solutions adapted to their needs;• Translate customer requirements and configure them in the platform;• Ensure the quality of the product delivered as well as the customer's adoption of a solution;• Provide training to clients on better use of the platform;• Work in collaboration with the various departments of the company, either in terms of technical support and development equipment;• Support customers in change management;• Share with the team the experiences acquired, the difficulties encountered and the new concepts mastered;• Constantly develop your technical skills in using the platform and knowledge of the client's business environment.What is offered• Being surrounded by a talented and competent team;• Work in an environment that values fun, respect and teamwork;• Work on a quality product in the dynamic atmosphere of a start-up;• Participate in the innovation of a growing Quebec company that is tackling the improvement of the health systemYour profileAre you a team player known for his attention to detail and unparalleled customer service? Are you looking for a job that will put your autonomy and problem-solving skills to good use? If you have :• Between 2 and 5 years of relevant experience in software deployment or implementation;• A highly developed spirit of analysis and synthesis;• An innate attention to detail;• Strong organizational skills and relevant experience in managing simultaneous projects;• An advanced level of English / French bilingualism (compulsory);• Openness to changes and a developed capacity for adaptation;• The ability to work effectively in a virtual environment, using teleconferencing tools;• Excellent oral and written communication skills as well as strong interpersonal skills.AdvantagesReporting to the Software Deployment Director, you will be in constant interaction with healthcare professionals and will ensure their satisfaction and their customer experience. You will complete projects to implement a software suite for groups of physicians, medical clinics or participate in the deployment of hospital services in Canada.During the day, you will be brought to:• Develop and manage relationships with clients;• Manage activities surrounding the deployment of projects with clients;• Manage the stages of project deployment;• Act as an advisor for the client and propose solutions adapted to their needs;• Translate customer requirements and configure them in the platform;• Ensure the quality of the product delivered as well as the customer's adoption of a solution;• Provide training to clients on better use of the platform;• Work in collaboration with the various departments of the company, either in terms of technical support and development equipment;• Support customers in change management;• Share with the team the experiences acquired, the difficulties encountered and the new concepts mastered;• Constantly develop your technical skills in using the platform and knowledge of the client's business environment.What is offered• Being surrounded by a talented and competent team;• Work in an environment that values fun, respect and teamwork;• Work on a quality product in the dynamic atmosphere of a start-up;• Participate in the innovation of a growing Quebec company that is tackling the improvement of the health systemYour profileAre you a team player known for his attention to detail and unparalleled customer service? Are you looking for a job that will put your autonomy and problem-solving skills to good use? If you have :• Between 2 and 5 years of relevant experience in software deployment or implementation;• A highly developed spirit of analysis and synthesis;• An innate attention to detail;• Strong organizational skills and relevant experience in managing simultaneous projects;• An advanced level of English / French bilingualism (compulsory);• Openness to changes and a developed capacity for adaptation;• The ability to work effectively in a virtual environment, using teleconferencing tools;• Excellent oral and written communication skills as well as strong interpersonal skills.ResponsibilitiesReporting to the Software Deployment Director, you will be in constant interaction with healthcare professionals and will ensure their satisfaction and their customer experience. You will complete projects to implement a software suite for groups of physicians, medical clinics or participate in the deployment of hospital services in Canada.During the day, you will be brought to:• Develop and manage relationships with clients;• Manage activities surrounding the deployment of projects with clients;• Manage the stages of project deployment;• Act as an advisor for the client and propose solutions adapted to their needs;• Translate customer requirements and configure them in the platform;• Ensure the quality of the product delivered as well as the customer's adoption of a solution;• Provide training to clients on better use of the platform;• Work in collaboration with the various departments of the company, either in terms of technical support and development equipment;• Support customers in change management;• Share with the team the experiences acquired, the difficulties encountered and the new concepts mastered;• Constantly develop your technical skills in using the platform and knowledge of the client's business environment.What is offered• Being surrounded by a talented and competent team;• Work in an environment that values fun, respect and teamwork;• Work on a quality product in the dynamic atmosphere of a start-up;• Participate in the innovation of a growing Quebec company that is tackling the improvement of the health systemYour profileAre you a team player known for his attention to detail and unparalleled customer service? Are you looking for a job that will put your autonomy and problem-solving skills to good use? If you have :• Between 2 and 5 years of relevant experience in software deployment or implementation;• A highly developed spirit of analysis and synthesis;• An innate attention to detail;• Strong organizational skills and relevant experience in managing simultaneous projects;• An advanced level of English / French bilingualism (compulsory);• Openness to changes and a developed capacity for adaptation;• The ability to work effectively in a virtual environment, using teleconferencing tools;• Excellent oral and written communication skills as well as strong interpersonal skills.QualificationsReporting to the Software Deployment Director, you will be in constant interaction with healthcare professionals and will ensure their satisfaction and their customer experience. You will complete projects to implement a software suite for groups of physicians, medical clinics or participate in the deployment of hospital services in Canada.During the day, you will be brought to:• Develop and manage relationships with clients;• Manage activities surrounding the deployment of projects with clients;• Manage the stages of project deployment;• Act as an advisor for the client and propose solutions adapted to their needs;• Translate customer requirements and configure them in the platform;• Ensure the quality of the product delivered as well as the customer's adoption of a solution;• Provide training to clients on better use of the platform;• Work in collaboration with the various departments of the company, either in terms of technical support and development equipment;• Support customers in change management;• Share with the team the experiences acquired, the difficulties encountered and the new concepts mastered;• Constantly develop your technical skills in using the platform and knowledge of the client's business environment.What is offered• Being surrounded by a talented and competent team;• Work in an environment that values fun, respect and teamwork;• Work on a quality product in the dynamic atmosphere of a start-up;• Participate in the innovation of a growing Quebec company that is tackling the improvement of the health systemYour profileAre you a team player known for his attention to detail and unparalleled customer service? Are you looking for a job that will put your autonomy and problem-solving skills to good use? If you have :• Between 2 and 5 years of relevant experience in software deployment or implementation;• A highly developed spirit of analysis and synthesis;• An innate attention to detail;• Strong organizational skills and relevant experience in managing simultaneous projects;• An advanced level of English / French bilingualism (compulsory);• Openness to changes and a developed capacity for adaptation;• The ability to work effectively in a virtual environment, using teleconferencing tools;• Excellent oral and written communication skills as well as strong interpersonal skills.SummaryReporting to the Software Deployment Director, you will be in constant interaction with healthcare professionals and will ensure their satisfaction and their customer experience. You will complete projects to implement a software suite for groups of physicians, medical clinics or participate in the deployment of hospital services in Canada.During the day, you will be brought to:• Develop and manage relationships with clients;• Manage activities surrounding the deployment of projects with clients;• Manage the stages of project deployment;• Act as an advisor for the client and propose solutions adapted to their needs;• Translate customer requirements and configure them in the platform;• Ensure the quality of the product delivered as well as the customer's adoption of a solution;• Provide training to clients on better use of the platform;• Work in collaboration with the various departments of the company, either in terms of technical support and development equipment;• Support customers in change management;• Share with the team the experiences acquired, the difficulties encountered and the new concepts mastered;• Constantly develop your technical skills in using the platform and knowledge of the client's business environment.What is offered• Being surrounded by a talented and competent team;• Work in an environment that values fun, respect and teamwork;• Work on a quality product in the dynamic atmosphere of a start-up;• Participate in the innovation of a growing Quebec company that is tackling the improvement of the health systemYour profileAre you a team player known for his attention to detail and unparalleled customer service? Are you looking for a job that will put your autonomy and problem-solving skills to good use? If you have :• Between 2 and 5 years of relevant experience in software deployment or implementation;• A highly developed spirit of analysis and synthesis;• An innate attention to detail;• Strong organizational skills and relevant experience in managing simultaneous projects;• An advanced level of English / French bilingualism (compulsory);• Openness to changes and a developed capacity for adaptation;• The ability to work effectively in a virtual environment, using teleconferencing tools;• Excellent oral and written communication skills as well as strong interpersonal skills.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Reporting to the Software Deployment Director, you will be in constant interaction with healthcare professionals and will ensure their satisfaction and their customer experience. You will complete projects to implement a software suite for groups of physicians, medical clinics or participate in the deployment of hospital services in Canada.During the day, you will be brought to:• Develop and manage relationships with clients;• Manage activities surrounding the deployment of projects with clients;• Manage the stages of project deployment;• Act as an advisor for the client and propose solutions adapted to their needs;• Translate customer requirements and configure them in the platform;• Ensure the quality of the product delivered as well as the customer's adoption of a solution;• Provide training to clients on better use of the platform;• Work in collaboration with the various departments of the company, either in terms of technical support and development equipment;• Support customers in change management;• Share with the team the experiences acquired, the difficulties encountered and the new concepts mastered;• Constantly develop your technical skills in using the platform and knowledge of the client's business environment.What is offered• Being surrounded by a talented and competent team;• Work in an environment that values fun, respect and teamwork;• Work on a quality product in the dynamic atmosphere of a start-up;• Participate in the innovation of a growing Quebec company that is tackling the improvement of the health systemYour profileAre you a team player known for his attention to detail and unparalleled customer service? Are you looking for a job that will put your autonomy and problem-solving skills to good use? If you have :• Between 2 and 5 years of relevant experience in software deployment or implementation;• A highly developed spirit of analysis and synthesis;• An innate attention to detail;• Strong organizational skills and relevant experience in managing simultaneous projects;• An advanced level of English / French bilingualism (compulsory);• Openness to changes and a developed capacity for adaptation;• The ability to work effectively in a virtual environment, using teleconferencing tools;• Excellent oral and written communication skills as well as strong interpersonal skills.AdvantagesReporting to the Software Deployment Director, you will be in constant interaction with healthcare professionals and will ensure their satisfaction and their customer experience. You will complete projects to implement a software suite for groups of physicians, medical clinics or participate in the deployment of hospital services in Canada.During the day, you will be brought to:• Develop and manage relationships with clients;• Manage activities surrounding the deployment of projects with clients;• Manage the stages of project deployment;• Act as an advisor for the client and propose solutions adapted to their needs;• Translate customer requirements and configure them in the platform;• Ensure the quality of the product delivered as well as the customer's adoption of a solution;• Provide training to clients on better use of the platform;• Work in collaboration with the various departments of the company, either in terms of technical support and development equipment;• Support customers in change management;• Share with the team the experiences acquired, the difficulties encountered and the new concepts mastered;• Constantly develop your technical skills in using the platform and knowledge of the client's business environment.What is offered• Being surrounded by a talented and competent team;• Work in an environment that values fun, respect and teamwork;• Work on a quality product in the dynamic atmosphere of a start-up;• Participate in the innovation of a growing Quebec company that is tackling the improvement of the health systemYour profileAre you a team player known for his attention to detail and unparalleled customer service? Are you looking for a job that will put your autonomy and problem-solving skills to good use? If you have :• Between 2 and 5 years of relevant experience in software deployment or implementation;• A highly developed spirit of analysis and synthesis;• An innate attention to detail;• Strong organizational skills and relevant experience in managing simultaneous projects;• An advanced level of English / French bilingualism (compulsory);• Openness to changes and a developed capacity for adaptation;• The ability to work effectively in a virtual environment, using teleconferencing tools;• Excellent oral and written communication skills as well as strong interpersonal skills.ResponsibilitiesReporting to the Software Deployment Director, you will be in constant interaction with healthcare professionals and will ensure their satisfaction and their customer experience. You will complete projects to implement a software suite for groups of physicians, medical clinics or participate in the deployment of hospital services in Canada.During the day, you will be brought to:• Develop and manage relationships with clients;• Manage activities surrounding the deployment of projects with clients;• Manage the stages of project deployment;• Act as an advisor for the client and propose solutions adapted to their needs;• Translate customer requirements and configure them in the platform;• Ensure the quality of the product delivered as well as the customer's adoption of a solution;• Provide training to clients on better use of the platform;• Work in collaboration with the various departments of the company, either in terms of technical support and development equipment;• Support customers in change management;• Share with the team the experiences acquired, the difficulties encountered and the new concepts mastered;• Constantly develop your technical skills in using the platform and knowledge of the client's business environment.What is offered• Being surrounded by a talented and competent team;• Work in an environment that values fun, respect and teamwork;• Work on a quality product in the dynamic atmosphere of a start-up;• Participate in the innovation of a growing Quebec company that is tackling the improvement of the health systemYour profileAre you a team player known for his attention to detail and unparalleled customer service? Are you looking for a job that will put your autonomy and problem-solving skills to good use? If you have :• Between 2 and 5 years of relevant experience in software deployment or implementation;• A highly developed spirit of analysis and synthesis;• An innate attention to detail;• Strong organizational skills and relevant experience in managing simultaneous projects;• An advanced level of English / French bilingualism (compulsory);• Openness to changes and a developed capacity for adaptation;• The ability to work effectively in a virtual environment, using teleconferencing tools;• Excellent oral and written communication skills as well as strong interpersonal skills.QualificationsReporting to the Software Deployment Director, you will be in constant interaction with healthcare professionals and will ensure their satisfaction and their customer experience. You will complete projects to implement a software suite for groups of physicians, medical clinics or participate in the deployment of hospital services in Canada.During the day, you will be brought to:• Develop and manage relationships with clients;• Manage activities surrounding the deployment of projects with clients;• Manage the stages of project deployment;• Act as an advisor for the client and propose solutions adapted to their needs;• Translate customer requirements and configure them in the platform;• Ensure the quality of the product delivered as well as the customer's adoption of a solution;• Provide training to clients on better use of the platform;• Work in collaboration with the various departments of the company, either in terms of technical support and development equipment;• Support customers in change management;• Share with the team the experiences acquired, the difficulties encountered and the new concepts mastered;• Constantly develop your technical skills in using the platform and knowledge of the client's business environment.What is offered• Being surrounded by a talented and competent team;• Work in an environment that values fun, respect and teamwork;• Work on a quality product in the dynamic atmosphere of a start-up;• Participate in the innovation of a growing Quebec company that is tackling the improvement of the health systemYour profileAre you a team player known for his attention to detail and unparalleled customer service? Are you looking for a job that will put your autonomy and problem-solving skills to good use? If you have :• Between 2 and 5 years of relevant experience in software deployment or implementation;• A highly developed spirit of analysis and synthesis;• An innate attention to detail;• Strong organizational skills and relevant experience in managing simultaneous projects;• An advanced level of English / French bilingualism (compulsory);• Openness to changes and a developed capacity for adaptation;• The ability to work effectively in a virtual environment, using teleconferencing tools;• Excellent oral and written communication skills as well as strong interpersonal skills.SummaryReporting to the Software Deployment Director, you will be in constant interaction with healthcare professionals and will ensure their satisfaction and their customer experience. You will complete projects to implement a software suite for groups of physicians, medical clinics or participate in the deployment of hospital services in Canada.During the day, you will be brought to:• Develop and manage relationships with clients;• Manage activities surrounding the deployment of projects with clients;• Manage the stages of project deployment;• Act as an advisor for the client and propose solutions adapted to their needs;• Translate customer requirements and configure them in the platform;• Ensure the quality of the product delivered as well as the customer's adoption of a solution;• Provide training to clients on better use of the platform;• Work in collaboration with the various departments of the company, either in terms of technical support and development equipment;• Support customers in change management;• Share with the team the experiences acquired, the difficulties encountered and the new concepts mastered;• Constantly develop your technical skills in using the platform and knowledge of the client's business environment.What is offered• Being surrounded by a talented and competent team;• Work in an environment that values fun, respect and teamwork;• Work on a quality product in the dynamic atmosphere of a start-up;• Participate in the innovation of a growing Quebec company that is tackling the improvement of the health systemYour profileAre you a team player known for his attention to detail and unparalleled customer service? Are you looking for a job that will put your autonomy and problem-solving skills to good use? If you have :• Between 2 and 5 years of relevant experience in software deployment or implementation;• A highly developed spirit of analysis and synthesis;• An innate attention to detail;• Strong organizational skills and relevant experience in managing simultaneous projects;• An advanced level of English / French bilingualism (compulsory);• Openness to changes and a developed capacity for adaptation;• The ability to work effectively in a virtual environment, using teleconferencing tools;• Excellent oral and written communication skills as well as strong interpersonal skills.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Contract
      Job title: Lvl.1-2 support Technician / HelpdeskDuration: 12 months (renewable)Openings: 1Your missionOur client’s Information Technology Team works closely with all internal stakeholders so they can, in return, offer the best experience possible to the pilots and healthcare professionals.As an IT Technologist, IT Workplace Support in our Information Technology Team, your mission is to provide exceptional employee experience by providing quality IT services.Your Role & Main ResponsibilitiesBe an active contributor to the employee experience:•Performs a variety of actions of computer hardware, software and peripherals to meet user requirements: deployment, installation, support, move, add, change & disposal.•Provides support to other client sites / offices.Be contributor to elevate the IT services:•Takes effective action to provide timely resolution of computer related problems.•May participate in internal/departmental project initiatives which may involve multiple IT/User groups.•Makes recommendations on lifecycle of IT technologies (hardware & software) and processes.•Applies and maintains standard operating procedures, customer service guidelines and troubleshooting documentation for new services and activities.•Perform preventive maintenance of IT equipment & peripherals.•Provides incidents status updates to direct leader.Be an inspirational and motivational colleague•Share knowledge with the team members•Contribute to the collaborative and stimulating work environment•Be a change agent & Agile mindset promoter•Be connected to the industry to know tendencies and suggest innovative ideasYour Qualifications•+5 years in an IT end user support environment.•Be motivated by offering great customer experience•Act as a team player•Ability to adapt to changes easily•Be a good communicator in French and EnglishTechnical skills•Strong knowledge and troubleshooting of Windows 10 Operating Systems, Office 365 and MAC OS.•Strong knowledge and troubleshooting of computer hardware (HP, Dell, Mac), mobile devices, tablets and related peripherals.•Strong ability to learn and support different corporate applications and various service desk/account administration activities.•Understanding of ITIL processes is important.AdvantagesPlease contact your Randstad Recruitment Consultant to learn more of the advantages and benefits of this roleResponsibilitiesYour Role & Main ResponsibilitiesBe an active contributor to the employee experience:•Performs a variety of actions of computer hardware, software and peripherals to meet user requirements: deployment, installation, support, move, add, change & disposal.•Provides support to other client sites / offices.Be contributor to elevate the IT services:•Takes effective action to provide timely resolution of computer related problems.•May participate in internal/departmental project initiatives which may involve multiple IT/User groups.•Makes recommendations on lifecycle of IT technologies (hardware & software) and processes.•Applies and maintains standard operating procedures, customer service guidelines and troubleshooting documentation for new services and activities.•Perform preventive maintenance of IT equipment & peripherals.•Provides incidents status updates to direct leader.Be an inspirational and motivational colleague•Share knowledge with the team members•Contribute to the collaborative and stimulating work environment•Be a change agent & Agile mindset promoter•Be connected to the industry to know tendencies and suggest innovative ideasQualificationsYour Qualifications•+5 years in an IT end user support environment.•Be motivated by offering great customer experience•Act as a team player•Ability to adapt to changes easily•Be a good communicator in French and EnglishTechnical skills•Strong knowledge and troubleshooting of Windows 10 Operating Systems, Office 365 and MAC OS.•Strong knowledge and troubleshooting of computer hardware (HP, Dell, Mac), mobile devices, tablets and related peripherals.•Strong ability to learn and support different corporate applications and various service desk/account administration activities.•Understanding of ITIL processes is important.SummaryJob title: Lvl.1-2 support Technician / HelpdeskDuration: 9 months (renewable)Openings: 1Your missionOur client’s Information Technology Team works closely with all internal stakeholders so they can, in return, offer the best experience possible to the pilots and healthcare professionals.As an IT Technologist, IT Workplace Support in our Information Technology Team, your mission is to provide exceptional employee experience by providing quality IT services.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Job title: Lvl.1-2 support Technician / HelpdeskDuration: 12 months (renewable)Openings: 1Your missionOur client’s Information Technology Team works closely with all internal stakeholders so they can, in return, offer the best experience possible to the pilots and healthcare professionals.As an IT Technologist, IT Workplace Support in our Information Technology Team, your mission is to provide exceptional employee experience by providing quality IT services.Your Role & Main ResponsibilitiesBe an active contributor to the employee experience:•Performs a variety of actions of computer hardware, software and peripherals to meet user requirements: deployment, installation, support, move, add, change & disposal.•Provides support to other client sites / offices.Be contributor to elevate the IT services:•Takes effective action to provide timely resolution of computer related problems.•May participate in internal/departmental project initiatives which may involve multiple IT/User groups.•Makes recommendations on lifecycle of IT technologies (hardware & software) and processes.•Applies and maintains standard operating procedures, customer service guidelines and troubleshooting documentation for new services and activities.•Perform preventive maintenance of IT equipment & peripherals.•Provides incidents status updates to direct leader.Be an inspirational and motivational colleague•Share knowledge with the team members•Contribute to the collaborative and stimulating work environment•Be a change agent & Agile mindset promoter•Be connected to the industry to know tendencies and suggest innovative ideasYour Qualifications•+5 years in an IT end user support environment.•Be motivated by offering great customer experience•Act as a team player•Ability to adapt to changes easily•Be a good communicator in French and EnglishTechnical skills•Strong knowledge and troubleshooting of Windows 10 Operating Systems, Office 365 and MAC OS.•Strong knowledge and troubleshooting of computer hardware (HP, Dell, Mac), mobile devices, tablets and related peripherals.•Strong ability to learn and support different corporate applications and various service desk/account administration activities.•Understanding of ITIL processes is important.AdvantagesPlease contact your Randstad Recruitment Consultant to learn more of the advantages and benefits of this roleResponsibilitiesYour Role & Main ResponsibilitiesBe an active contributor to the employee experience:•Performs a variety of actions of computer hardware, software and peripherals to meet user requirements: deployment, installation, support, move, add, change & disposal.•Provides support to other client sites / offices.Be contributor to elevate the IT services:•Takes effective action to provide timely resolution of computer related problems.•May participate in internal/departmental project initiatives which may involve multiple IT/User groups.•Makes recommendations on lifecycle of IT technologies (hardware & software) and processes.•Applies and maintains standard operating procedures, customer service guidelines and troubleshooting documentation for new services and activities.•Perform preventive maintenance of IT equipment & peripherals.•Provides incidents status updates to direct leader.Be an inspirational and motivational colleague•Share knowledge with the team members•Contribute to the collaborative and stimulating work environment•Be a change agent & Agile mindset promoter•Be connected to the industry to know tendencies and suggest innovative ideasQualificationsYour Qualifications•+5 years in an IT end user support environment.•Be motivated by offering great customer experience•Act as a team player•Ability to adapt to changes easily•Be a good communicator in French and EnglishTechnical skills•Strong knowledge and troubleshooting of Windows 10 Operating Systems, Office 365 and MAC OS.•Strong knowledge and troubleshooting of computer hardware (HP, Dell, Mac), mobile devices, tablets and related peripherals.•Strong ability to learn and support different corporate applications and various service desk/account administration activities.•Understanding of ITIL processes is important.SummaryJob title: Lvl.1-2 support Technician / HelpdeskDuration: 9 months (renewable)Openings: 1Your missionOur client’s Information Technology Team works closely with all internal stakeholders so they can, in return, offer the best experience possible to the pilots and healthcare professionals.As an IT Technologist, IT Workplace Support in our Information Technology Team, your mission is to provide exceptional employee experience by providing quality IT services.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Contract
      Job title: Lvl.1-2 support Technician / HelpdeskDuration: 9 months (renewable)Openings: 1Your missionOur client’s Information Technology Team works closely with all internal stakeholders so they can, in return, offer the best experience possible to the pilots and healthcare professionals.As an IT Technologist, IT Workplace Support in our Information Technology Team, your mission is to provide exceptional employee experience by providing quality IT services.Your Role & Main ResponsibilitiesBe an active contributor to the employee experience:•Performs a variety of actions of computer hardware, software and peripherals to meet user requirements: deployment, installation, support, move, add, change & disposal.•Provides support to other client sites / offices.Be contributor to elevate the IT services:•Takes effective action to provide timely resolution of computer related problems.•May participate in internal/departmental project initiatives which may involve multiple IT/User groups.•Makes recommendations on lifecycle of IT technologies (hardware & software) and processes.•Applies and maintains standard operating procedures, customer service guidelines and troubleshooting documentation for new services and activities.•Perform preventive maintenance of IT equipment & peripherals.•Provides incidents status updates to direct leader.Be an inspirational and motivational colleague•Share knowledge with the team members•Contribute to the collaborative and stimulating work environment•Be a change agent & Agile mindset promoter•Be connected to the industry to know tendencies and suggest innovative ideasYour Qualifications•+5 years in an IT end user support environment.•Be motivated by offering great customer experience•Act as a team player•Ability to adapt to changes easily•Be a good communicator in French and EnglishTechnical skills•Strong knowledge and troubleshooting of Windows 10 Operating Systems, Office 365 and MAC OS.•Strong knowledge and troubleshooting of computer hardware (HP, Dell, Mac), mobile devices, tablets and related peripherals.•Strong ability to learn and support different corporate applications and various service desk/account administration activities.•Understanding of ITIL processes is important.AdvantagesPlease contact your Randstad Recruitment Consultant to learn more of the advantages and benefits of this roleResponsibilitiesYour Role & Main ResponsibilitiesBe an active contributor to the employee experience:•Performs a variety of actions of computer hardware, software and peripherals to meet user requirements: deployment, installation, support, move, add, change & disposal.•Provides support to other client sites / offices.Be contributor to elevate the IT services:•Takes effective action to provide timely resolution of computer related problems.•May participate in internal/departmental project initiatives which may involve multiple IT/User groups.•Makes recommendations on lifecycle of IT technologies (hardware & software) and processes.•Applies and maintains standard operating procedures, customer service guidelines and troubleshooting documentation for new services and activities.•Perform preventive maintenance of IT equipment & peripherals.•Provides incidents status updates to direct leader.Be an inspirational and motivational colleague•Share knowledge with the team members•Contribute to the collaborative and stimulating work environment•Be a change agent & Agile mindset promoter•Be connected to the industry to know tendencies and suggest innovative ideasQualificationsYour Qualifications•+5 years in an IT end user support environment.•Be motivated by offering great customer experience•Act as a team player•Ability to adapt to changes easily•Be a good communicator in French and EnglishTechnical skills•Strong knowledge and troubleshooting of Windows 10 Operating Systems, Office 365 and MAC OS.•Strong knowledge and troubleshooting of computer hardware (HP, Dell, Mac), mobile devices, tablets and related peripherals.•Strong ability to learn and support different corporate applications and various service desk/account administration activities.•Understanding of ITIL processes is important.SummaryJob title: Lvl.1-2 support Technician / HelpdeskDuration: 9 months (renewable)Openings: 1Your missionOur client’s Information Technology Team works closely with all internal stakeholders so they can, in return, offer the best experience possible to the pilots and healthcare professionals.As an IT Technologist, IT Workplace Support in our Information Technology Team, your mission is to provide exceptional employee experience by providing quality IT services.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Job title: Lvl.1-2 support Technician / HelpdeskDuration: 9 months (renewable)Openings: 1Your missionOur client’s Information Technology Team works closely with all internal stakeholders so they can, in return, offer the best experience possible to the pilots and healthcare professionals.As an IT Technologist, IT Workplace Support in our Information Technology Team, your mission is to provide exceptional employee experience by providing quality IT services.Your Role & Main ResponsibilitiesBe an active contributor to the employee experience:•Performs a variety of actions of computer hardware, software and peripherals to meet user requirements: deployment, installation, support, move, add, change & disposal.•Provides support to other client sites / offices.Be contributor to elevate the IT services:•Takes effective action to provide timely resolution of computer related problems.•May participate in internal/departmental project initiatives which may involve multiple IT/User groups.•Makes recommendations on lifecycle of IT technologies (hardware & software) and processes.•Applies and maintains standard operating procedures, customer service guidelines and troubleshooting documentation for new services and activities.•Perform preventive maintenance of IT equipment & peripherals.•Provides incidents status updates to direct leader.Be an inspirational and motivational colleague•Share knowledge with the team members•Contribute to the collaborative and stimulating work environment•Be a change agent & Agile mindset promoter•Be connected to the industry to know tendencies and suggest innovative ideasYour Qualifications•+5 years in an IT end user support environment.•Be motivated by offering great customer experience•Act as a team player•Ability to adapt to changes easily•Be a good communicator in French and EnglishTechnical skills•Strong knowledge and troubleshooting of Windows 10 Operating Systems, Office 365 and MAC OS.•Strong knowledge and troubleshooting of computer hardware (HP, Dell, Mac), mobile devices, tablets and related peripherals.•Strong ability to learn and support different corporate applications and various service desk/account administration activities.•Understanding of ITIL processes is important.AdvantagesPlease contact your Randstad Recruitment Consultant to learn more of the advantages and benefits of this roleResponsibilitiesYour Role & Main ResponsibilitiesBe an active contributor to the employee experience:•Performs a variety of actions of computer hardware, software and peripherals to meet user requirements: deployment, installation, support, move, add, change & disposal.•Provides support to other client sites / offices.Be contributor to elevate the IT services:•Takes effective action to provide timely resolution of computer related problems.•May participate in internal/departmental project initiatives which may involve multiple IT/User groups.•Makes recommendations on lifecycle of IT technologies (hardware & software) and processes.•Applies and maintains standard operating procedures, customer service guidelines and troubleshooting documentation for new services and activities.•Perform preventive maintenance of IT equipment & peripherals.•Provides incidents status updates to direct leader.Be an inspirational and motivational colleague•Share knowledge with the team members•Contribute to the collaborative and stimulating work environment•Be a change agent & Agile mindset promoter•Be connected to the industry to know tendencies and suggest innovative ideasQualificationsYour Qualifications•+5 years in an IT end user support environment.•Be motivated by offering great customer experience•Act as a team player•Ability to adapt to changes easily•Be a good communicator in French and EnglishTechnical skills•Strong knowledge and troubleshooting of Windows 10 Operating Systems, Office 365 and MAC OS.•Strong knowledge and troubleshooting of computer hardware (HP, Dell, Mac), mobile devices, tablets and related peripherals.•Strong ability to learn and support different corporate applications and various service desk/account administration activities.•Understanding of ITIL processes is important.SummaryJob title: Lvl.1-2 support Technician / HelpdeskDuration: 9 months (renewable)Openings: 1Your missionOur client’s Information Technology Team works closely with all internal stakeholders so they can, in return, offer the best experience possible to the pilots and healthcare professionals.As an IT Technologist, IT Workplace Support in our Information Technology Team, your mission is to provide exceptional employee experience by providing quality IT services.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Québec, Québec
      • Contract
      Minimum requirements:o 5 years of relevant experience as a functional analysto 2 years of experience in projects using the Agile methodologyo Experience in analysis in a .NET environmento Good knowledge of Microsoft SQL Server and SQL languageo Knowledge of Scrum methodology, Lean and Agile development Personal qualities:o Ability to communicateo Ability to present and explain ideaso Sense of customer serviceo Team spirit, initiativeo Autonomy and sense of responsibilityo Organizational skills and ability to prioritizeo RigorAdvantages____________________________________________________________________________Responsibilities____________________________________________________________________________Qualifications____________________________________________________________________________Summary____________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Minimum requirements:o 5 years of relevant experience as a functional analysto 2 years of experience in projects using the Agile methodologyo Experience in analysis in a .NET environmento Good knowledge of Microsoft SQL Server and SQL languageo Knowledge of Scrum methodology, Lean and Agile development Personal qualities:o Ability to communicateo Ability to present and explain ideaso Sense of customer serviceo Team spirit, initiativeo Autonomy and sense of responsibilityo Organizational skills and ability to prioritizeo RigorAdvantages____________________________________________________________________________Responsibilities____________________________________________________________________________Qualifications____________________________________________________________________________Summary____________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Québec, Québec
      • Contract
      Minimum requirements:o 2 years of recent and relevant experience in project management or as a project managero Knowledge of the health network, an asseto Project Management Professional (PMP) certificate, an asseto Experience in computerization of clinical, medical-administrative or administrative projects, or inbusiness documentation, an asset Personal qualities:o Ability to communicateo Team spirit and good interpersonal skillso Initiative, autonomy and sense of responsibilityo Leadershipo Organizational skills and ability to prioritizeo Ability to follow up multiple projectso Sense of customer serviceo AdaptabilityAdvantages______________________________________________________________________________Responsibilities______________________________________________________________________________Qualifications______________________________________________________________________________Summary______________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Minimum requirements:o 2 years of recent and relevant experience in project management or as a project managero Knowledge of the health network, an asseto Project Management Professional (PMP) certificate, an asseto Experience in computerization of clinical, medical-administrative or administrative projects, or inbusiness documentation, an asset Personal qualities:o Ability to communicateo Team spirit and good interpersonal skillso Initiative, autonomy and sense of responsibilityo Leadershipo Organizational skills and ability to prioritizeo Ability to follow up multiple projectso Sense of customer serviceo AdaptabilityAdvantages______________________________________________________________________________Responsibilities______________________________________________________________________________Qualifications______________________________________________________________________________Summary______________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Québec, Québec
      • Contract
      Minimum requirements:o 10 years of experience as a web application IT developero 5 years of experience in developing or maintaining systems with languages ​​ofVB.NET or C # programmingo 3 years of experience in software architectureo Experience in the analysis and design of large-scale projectso Expertise in the field of information systemso Mastery of Web technologies and Microsoft .NET architectureo Mastery of Agile methodology Personal qualities:o Ability to communicateo Ability to present and explain ideaso Sense of customer serviceo Team spirit, initiativeo Autonomy and sense of responsibilityo Organizational skills and ability to prioritizeo RigorAdvantages___________________________________________________________________________Responsibilities___________________________________________________________________________Qualifications___________________________________________________________________________Summary___________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Minimum requirements:o 10 years of experience as a web application IT developero 5 years of experience in developing or maintaining systems with languages ​​ofVB.NET or C # programmingo 3 years of experience in software architectureo Experience in the analysis and design of large-scale projectso Expertise in the field of information systemso Mastery of Web technologies and Microsoft .NET architectureo Mastery of Agile methodology Personal qualities:o Ability to communicateo Ability to present and explain ideaso Sense of customer serviceo Team spirit, initiativeo Autonomy and sense of responsibilityo Organizational skills and ability to prioritizeo RigorAdvantages___________________________________________________________________________Responsibilities___________________________________________________________________________Qualifications___________________________________________________________________________Summary___________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Québec, Québec
      • Contract
      Minimum requirements:o 6 years of experience in software developmento Relevant experience in mastering Delphi development environments (Delphi 10.4Sydney)o Experience with Agile methodologies and tracking software (eg Jira, Urban Turtle, TargetProcess)o Experience with Microsoft Team Foundation Server (TFS) (source management, planning, monitoringwork items)o Experience with SQL (MySQL, MS SQL Server or other) Personal qualities:o Ability to communicateo Sense of customer serviceo Team spirit, initiativeo Autonomy and sense of responsibilityo Organizational skills and ability to prioritizeo Ability to synthesize information and structure it in order to write reference documentsrespecting a high quality standardAdvantages____________________________________________________________________________Responsibilities____________________________________________________________________________Qualifications____________________________________________________________________________Summary____________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Minimum requirements:o 6 years of experience in software developmento Relevant experience in mastering Delphi development environments (Delphi 10.4Sydney)o Experience with Agile methodologies and tracking software (eg Jira, Urban Turtle, TargetProcess)o Experience with Microsoft Team Foundation Server (TFS) (source management, planning, monitoringwork items)o Experience with SQL (MySQL, MS SQL Server or other) Personal qualities:o Ability to communicateo Sense of customer serviceo Team spirit, initiativeo Autonomy and sense of responsibilityo Organizational skills and ability to prioritizeo Ability to synthesize information and structure it in order to write reference documentsrespecting a high quality standardAdvantages____________________________________________________________________________Responsibilities____________________________________________________________________________Qualifications____________________________________________________________________________Summary____________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Québec, Québec
      • Contract
      Minimum requirements:o 10 years of relevant experience as a functional analysto 3 years of experience in projects using the Agile methodologyo Experience in analysis in a .NET environmento Good knowledge of Microsoft SQL Server and SQL languageo Knowledge of Scrum methodology, Lean and Agile development Personal qualities:o Ability to communicateo Ability to present and explain ideaso Sense of customer serviceo Team spirit, initiativeo Autonomy and sense of responsibilityo Organizational skills and ability to prioritizeo RigorAdvantages___________________________________________________________________________Responsibilities___________________________________________________________________________Qualifications___________________________________________________________________________Summary___________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Minimum requirements:o 10 years of relevant experience as a functional analysto 3 years of experience in projects using the Agile methodologyo Experience in analysis in a .NET environmento Good knowledge of Microsoft SQL Server and SQL languageo Knowledge of Scrum methodology, Lean and Agile development Personal qualities:o Ability to communicateo Ability to present and explain ideaso Sense of customer serviceo Team spirit, initiativeo Autonomy and sense of responsibilityo Organizational skills and ability to prioritizeo RigorAdvantages___________________________________________________________________________Responsibilities___________________________________________________________________________Qualifications___________________________________________________________________________Summary___________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Markham, Ontario
      • Contract
      Our client is looking for a Desk Support Specialist to work on-site at their Markham location for an initial 7 month contract.The role is to fulfil hardware replacements, peripheral requests along with new hire deployment of machines. This is deemed an essential role.Primary duties include:- Providing technical troubleshooting with a focus on first call resolution- Ability to work in a remote call centre function, using contact / call centre tools (i.e. Five9)- Always being in ready state to take calls consecutively with limited down time- Taking ownership of support requests to resolution, and escalate to Tier 3 when and where applicable- Properly document and track all interactions using a ticketing system (Assyst)- Provide ‘how to’ instructions and guidance to end-users regarding OS (Win7/Win10), Migration tools and process- Package and deploy hardware along with configuration of OS and supporting applications.- Severity incident reporting, triage and escalationAdvantages- work with large respected corporation - opportunity to work with cutting edge technologies ResponsibilitiesPrimary duties include:- Providing technical troubleshooting with a focus on first call resolution- Ability to work in a remote call centre function, using contact / call centre tools (i.e. Five9)- Always being in ready state to take calls consecutively with limited down time- Taking ownership of support requests to resolution, and escalate to Tier 3 when and where applicable- Properly document and track all interactions using a ticketing system (Assyst)- Provide ‘how to’ instructions and guidance to end-users regarding OS (Win7/Win10), Migration tools and process- Package and deploy hardware along with configuration of OS and supporting applications.- Severity incident reporting, triage and escalationOther daily duties will include:- Following procedures as related to standard technical troubleshooting- Identify repeated and trending issues for escalation to Tier 2 / Program support team- Utilize, review and/or provide feedback on migration process documentation- Attend / Participate support team meetings/calls, when necessaryExperience/Skills Required- Strong customer service skills with the desire and ability to exceed customer expectations- 2-3 years’ experience in a Desk side environment- 3-5 years’ experience supporting common Desktop applications and related hardware technologies- Strong problem solving and analytical skills based on 5+ years’ experience in an IT Department- Support for any authorized desktop software, operational systems (Windows 7 / Windows 10), and standard peripherals- Tech savvy with working knowledge of OS, office products and remote control- Experience using incident tracking tools (JIRA, Assyst, etc…)- Experience using contact/call centre systems and tools (Five9)- Acute attention to detail- Understanding of Active Directory and SCCM Deployment tool.- Strong team player- Friendly, compassionate and professional demeanor when QualificationsExperience/Skills Required- Strong, customer service skills - 2-3 years’ experience in a Desk side environment- 3-5 years’ experience supporting common Desktop applications and related hardware technologies- Strong problem solving and analytical skills based on 5+ years’ experience in an IT Department- Support for any authorized desktop software, operational systems (Windows 7 / Windows 10), and standard peripherals- Tech savvy with working knowledge of OS, office products and remote control- Experience using incident tracking tools (JIRA, Assyst, etc…)- Experience using contact/call centre systems and tools (Five9)- Acute attention to detail- Understanding of Active Directory and SCCM Deployment tool.- Strong team player- Friendly, compassionate and professional demeanor when engaging end-users of various management and technical levelsExperience/Skills Preferred- MCDST Certification would be an asset but is not a requirement- Insurance industry fundamentals would be an asset but is not a requirementSummary- Bilingual - (French & English)- - 2-3 years’ experience in a Desk side environment - - 3-5 years’ experience supporting common Desktop applications and related hardware technologies- Experience deploying H/W & S/W- Experience within Enterprise environments ( prefer financial industry or insurance)-Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our client is looking for a Desk Support Specialist to work on-site at their Markham location for an initial 7 month contract.The role is to fulfil hardware replacements, peripheral requests along with new hire deployment of machines. This is deemed an essential role.Primary duties include:- Providing technical troubleshooting with a focus on first call resolution- Ability to work in a remote call centre function, using contact / call centre tools (i.e. Five9)- Always being in ready state to take calls consecutively with limited down time- Taking ownership of support requests to resolution, and escalate to Tier 3 when and where applicable- Properly document and track all interactions using a ticketing system (Assyst)- Provide ‘how to’ instructions and guidance to end-users regarding OS (Win7/Win10), Migration tools and process- Package and deploy hardware along with configuration of OS and supporting applications.- Severity incident reporting, triage and escalationAdvantages- work with large respected corporation - opportunity to work with cutting edge technologies ResponsibilitiesPrimary duties include:- Providing technical troubleshooting with a focus on first call resolution- Ability to work in a remote call centre function, using contact / call centre tools (i.e. Five9)- Always being in ready state to take calls consecutively with limited down time- Taking ownership of support requests to resolution, and escalate to Tier 3 when and where applicable- Properly document and track all interactions using a ticketing system (Assyst)- Provide ‘how to’ instructions and guidance to end-users regarding OS (Win7/Win10), Migration tools and process- Package and deploy hardware along with configuration of OS and supporting applications.- Severity incident reporting, triage and escalationOther daily duties will include:- Following procedures as related to standard technical troubleshooting- Identify repeated and trending issues for escalation to Tier 2 / Program support team- Utilize, review and/or provide feedback on migration process documentation- Attend / Participate support team meetings/calls, when necessaryExperience/Skills Required- Strong customer service skills with the desire and ability to exceed customer expectations- 2-3 years’ experience in a Desk side environment- 3-5 years’ experience supporting common Desktop applications and related hardware technologies- Strong problem solving and analytical skills based on 5+ years’ experience in an IT Department- Support for any authorized desktop software, operational systems (Windows 7 / Windows 10), and standard peripherals- Tech savvy with working knowledge of OS, office products and remote control- Experience using incident tracking tools (JIRA, Assyst, etc…)- Experience using contact/call centre systems and tools (Five9)- Acute attention to detail- Understanding of Active Directory and SCCM Deployment tool.- Strong team player- Friendly, compassionate and professional demeanor when QualificationsExperience/Skills Required- Strong, customer service skills - 2-3 years’ experience in a Desk side environment- 3-5 years’ experience supporting common Desktop applications and related hardware technologies- Strong problem solving and analytical skills based on 5+ years’ experience in an IT Department- Support for any authorized desktop software, operational systems (Windows 7 / Windows 10), and standard peripherals- Tech savvy with working knowledge of OS, office products and remote control- Experience using incident tracking tools (JIRA, Assyst, etc…)- Experience using contact/call centre systems and tools (Five9)- Acute attention to detail- Understanding of Active Directory and SCCM Deployment tool.- Strong team player- Friendly, compassionate and professional demeanor when engaging end-users of various management and technical levelsExperience/Skills Preferred- MCDST Certification would be an asset but is not a requirement- Insurance industry fundamentals would be an asset but is not a requirementSummary- Bilingual - (French & English)- - 2-3 years’ experience in a Desk side environment - - 3-5 years’ experience supporting common Desktop applications and related hardware technologies- Experience deploying H/W & S/W- Experience within Enterprise environments ( prefer financial industry or insurance)-Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Québec, Québec
      • Contract
      Minimum requirements:o 10 years of experience as a web application IT developero 10 years of experience in the development or maintenance of systems with languages ​​ofVB.NET or C # programmingo 3 years of experience with Visual Studio (2013 and newer)o 3 years of experience in projects using the Agile methodologyo Mastery of ASP.NET, .NET Framework 4.0 and above and MVCo Mastery of WEB programming (ASP.NET, HTML5, JavaScript, MVC, CSS3, MVVM, ORM(NHibernate), JQUERY)o 3 years of experience on SQL Server and with SQL languageo 3 years of experience with TDD practice Personal qualities:o Ability to communicateo Ability to present and explain ideaso Sense of customer serviceo Team spirit, initiativeo Autonomy and sense of responsibilityo Organizational skills and ability to prioritizeo RigorAdvantages__________________________________________________________________________________Responsibilities__________________________________________________________________________________Qualifications__________________________________________________________________________________Summary__________________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Minimum requirements:o 10 years of experience as a web application IT developero 10 years of experience in the development or maintenance of systems with languages ​​ofVB.NET or C # programmingo 3 years of experience with Visual Studio (2013 and newer)o 3 years of experience in projects using the Agile methodologyo Mastery of ASP.NET, .NET Framework 4.0 and above and MVCo Mastery of WEB programming (ASP.NET, HTML5, JavaScript, MVC, CSS3, MVVM, ORM(NHibernate), JQUERY)o 3 years of experience on SQL Server and with SQL languageo 3 years of experience with TDD practice Personal qualities:o Ability to communicateo Ability to present and explain ideaso Sense of customer serviceo Team spirit, initiativeo Autonomy and sense of responsibilityo Organizational skills and ability to prioritizeo RigorAdvantages__________________________________________________________________________________Responsibilities__________________________________________________________________________________Qualifications__________________________________________________________________________________Summary__________________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Québec, Québec
      • Contract
      Minimum requirements:o Bachelor of Arts and Languages, Humanities, Social Sciences or anotherappropriate academic disciplineo 3 to 5 years of experience in technical writing in the field of IT, developmentsoftware, publishing or any other relevant fieldo Mastery of the latest technological means to ensure the sharing of informationo Mastery of the French language, written and spokeno Knowledge of the Lean management method, an asset Personal qualities:o Ability to communicateo Ability to present and explain ideaso Sense of customer serviceo Analytical mind, rigor and attention to detailo Team spirit and leadershipo Autonomy and sense of responsibilityo Organizational skills and ability to prioritizeo RigorAdvantages____________________________________________________________________________Responsibilities____________________________________________________________________________Qualifications____________________________________________________________________________Summary____________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Minimum requirements:o Bachelor of Arts and Languages, Humanities, Social Sciences or anotherappropriate academic disciplineo 3 to 5 years of experience in technical writing in the field of IT, developmentsoftware, publishing or any other relevant fieldo Mastery of the latest technological means to ensure the sharing of informationo Mastery of the French language, written and spokeno Knowledge of the Lean management method, an asset Personal qualities:o Ability to communicateo Ability to present and explain ideaso Sense of customer serviceo Analytical mind, rigor and attention to detailo Team spirit and leadershipo Autonomy and sense of responsibilityo Organizational skills and ability to prioritizeo RigorAdvantages____________________________________________________________________________Responsibilities____________________________________________________________________________Qualifications____________________________________________________________________________Summary____________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Québec, Québec
      • Contract
      Minimum requirements:o 3 years of experience in network and telecommunications infrastructure managemento Mastery of CISCO switching environmentso Mastery of TCP / IP protocols (addressing and sub-networking standards)o Mastery of the different types of routing (static and dynamic)o Mastery of OSPF, EIGRP, RIP routing protocolso Ability to set up LAN, MAN and WAN networkso Basic knowledge of CISCO and Fortinet firewall environmentso Mastery of Windows 2008-2016 network environmentso Excellent knowledge of the functioning of microcomputing and networking Personal qualities:o Ability to communicateo Team spirit and good interpersonal skillso Initiative, autonomy and sense of responsibilityo Ability to plan and ability to prioritizeo Ability to follow up multiple projectso Sense of customer serviceo AdaptabilityAdvantages______________________________________________________________________________Responsibilities______________________________________________________________________________Qualifications______________________________________________________________________________Summary______________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Minimum requirements:o 3 years of experience in network and telecommunications infrastructure managemento Mastery of CISCO switching environmentso Mastery of TCP / IP protocols (addressing and sub-networking standards)o Mastery of the different types of routing (static and dynamic)o Mastery of OSPF, EIGRP, RIP routing protocolso Ability to set up LAN, MAN and WAN networkso Basic knowledge of CISCO and Fortinet firewall environmentso Mastery of Windows 2008-2016 network environmentso Excellent knowledge of the functioning of microcomputing and networking Personal qualities:o Ability to communicateo Team spirit and good interpersonal skillso Initiative, autonomy and sense of responsibilityo Ability to plan and ability to prioritizeo Ability to follow up multiple projectso Sense of customer serviceo AdaptabilityAdvantages______________________________________________________________________________Responsibilities______________________________________________________________________________Qualifications______________________________________________________________________________Summary______________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Québec, Québec
      • Contract
      Minimum requirements:o 2 years of experience in the management of technological infrastructures or IT equipmento Bachelor's degree in computer science or computer engineering or university certificate in computer science combined with a minimum recent and relevant experience of 3 years in the field of information technologyo Mastery of Windows 2008-2016 network environments as well as MS-SQLo Excellent knowledge of the functioning of microcomputingo Experience in the analysis and design of large-scale projectso Expertise in the field of clinical information systems, an asset Personal qualities:o Ability to communicateo Team spirit and good interpersonal skillso Initiative, autonomy and sense of responsibilityo Performance-oriented analysis capacityo Ability to plan and ability to prioritizeo Ability to follow up multiple projectso Sense of customer serviceo AdaptabilityAdvantages____________________________________________________________________________Responsibilities____________________________________________________________________________Qualifications____________________________________________________________________________Summary____________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Minimum requirements:o 2 years of experience in the management of technological infrastructures or IT equipmento Bachelor's degree in computer science or computer engineering or university certificate in computer science combined with a minimum recent and relevant experience of 3 years in the field of information technologyo Mastery of Windows 2008-2016 network environments as well as MS-SQLo Excellent knowledge of the functioning of microcomputingo Experience in the analysis and design of large-scale projectso Expertise in the field of clinical information systems, an asset Personal qualities:o Ability to communicateo Team spirit and good interpersonal skillso Initiative, autonomy and sense of responsibilityo Performance-oriented analysis capacityo Ability to plan and ability to prioritizeo Ability to follow up multiple projectso Sense of customer serviceo AdaptabilityAdvantages____________________________________________________________________________Responsibilities____________________________________________________________________________Qualifications____________________________________________________________________________Summary____________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Québec, Québec
      • Contract
      Minimum requirements:o 5 years of experience as a web application IT developero 5 years of experience in developing or maintaining systems with programming languagesVB.NET or C #o 2 years of experience with Visual Studio (2013 and newer)o 2 years of experience in projects using the Agile methodologyo Mastery of ASP.NET, .NET Framework 4.0 and above and MVCo Mastery of WEB programming (ASP.NET, HTML5, JavaScript, MVC, CSS3, MVVM, ORM(NHibernate), JQUERY)o Good knowledge of SQL Server and SQL languageo Knowledge and experience in TDD Personal qualities:o Ability to communicateo Ability to present and explain ideaso Sense of customer serviceo Team spirit, initiativeo Autonomy and sense of responsibilityo Organizational skills and ability to prioritizeo RigorAdvantages___________________________________________________________________________Responsibilities___________________________________________________________________________Qualifications___________________________________________________________________________Summary___________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Minimum requirements:o 5 years of experience as a web application IT developero 5 years of experience in developing or maintaining systems with programming languagesVB.NET or C #o 2 years of experience with Visual Studio (2013 and newer)o 2 years of experience in projects using the Agile methodologyo Mastery of ASP.NET, .NET Framework 4.0 and above and MVCo Mastery of WEB programming (ASP.NET, HTML5, JavaScript, MVC, CSS3, MVVM, ORM(NHibernate), JQUERY)o Good knowledge of SQL Server and SQL languageo Knowledge and experience in TDD Personal qualities:o Ability to communicateo Ability to present and explain ideaso Sense of customer serviceo Team spirit, initiativeo Autonomy and sense of responsibilityo Organizational skills and ability to prioritizeo RigorAdvantages___________________________________________________________________________Responsibilities___________________________________________________________________________Qualifications___________________________________________________________________________Summary___________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Québec, Québec
      • Contract
      Minimum requirements:o 10 years of experience as a web application IT developero 10 years of experience in the development or maintenance of systems with languages ​​ofVB.NET or C # programmingo 3 years of experience in software architectureo 3 years of experience with Visual Studio (2013 and newer)o 3 years of experience in projects using the Agile methodologyo 3 years of experience with SQL languageo 3 years of experience with TDD practiceo Mastery of ASP.NET, .NET Framework 4.0 and above and MVCo Mastery of WEB programming (ASP.NET, HTML5, JavaScript, MVC, CSS3, MVVM, ORM(NHibernate), JQUERY) Personal qualities :o Ability to communicateo Ability to present and explain ideaso Sense of customer serviceo Team spirit, initiativeo Autonomy and sense of responsibilityo Organizational skills and ability to prioritizeo RigorAdvantages____________________________________________________________________________Responsibilities____________________________________________________________________________Qualifications____________________________________________________________________________Summary____________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Minimum requirements:o 10 years of experience as a web application IT developero 10 years of experience in the development or maintenance of systems with languages ​​ofVB.NET or C # programmingo 3 years of experience in software architectureo 3 years of experience with Visual Studio (2013 and newer)o 3 years of experience in projects using the Agile methodologyo 3 years of experience with SQL languageo 3 years of experience with TDD practiceo Mastery of ASP.NET, .NET Framework 4.0 and above and MVCo Mastery of WEB programming (ASP.NET, HTML5, JavaScript, MVC, CSS3, MVVM, ORM(NHibernate), JQUERY) Personal qualities :o Ability to communicateo Ability to present and explain ideaso Sense of customer serviceo Team spirit, initiativeo Autonomy and sense of responsibilityo Organizational skills and ability to prioritizeo RigorAdvantages____________________________________________________________________________Responsibilities____________________________________________________________________________Qualifications____________________________________________________________________________Summary____________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
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