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    6 jobs found for Quality control in Montreal, Québec

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      • Montreal, Québec
      • Permanent
      We are looking for a document editing and production specialist to support ourwho will support our consulting team and contribute to the quality of ourquality of our services.You are a creative person, with an innate sense of aesthetics,curious about new tools, meticulous and with solid skills in officewith office automation tools?AdvantagesDental InsuranceDisability InsuranceSupplementary Health InsuranceLife InsuranceVision InsuranceVacation and Compensatory LeaveFlexible HoursRetirement PensionEmployee Assistance ProgramWellness ProgramsCasual DressResponsibilitiesConceptualize and produce both client and internal deliverablesinternal documents (participate in brainstorming sessions, createbrainstorming sessions, create sketches, proposed conceptsconcepts and present them to stakeholders Create different and innovative client presentations Create professional electronic documents(interactive forms and others)Use your French language skills to support the teamteam / review documents and assist in quality controlquality control,) Support the consultants in the realization of various mandates, includingincluding scripting and preparation of materials for seminarsfor seminars, workshops and other events Participate in the preparation of service offers toclients Follow up on files that have been assigned to youQualificationsDEC in office automation or a relevant field 5 to 8 years experience in a similar position Ability to conceptualize information Sense of aesthetics Written communication skills Strong work ethic and professionalism Thoroughness and attention to detail Ability to prioritize and manage deadlines Autonomy and ability to work on multiple projectssimultaneously Curiosity, versatility and adaptability Sense of initiative and responsibility Mastery of MS Office software(PowerPoint, Word, Excel) Mastery of Adobe software (Indesign, Ilustrator,Photoshop), an asset Fluency in written and spoken French Mastery of written and spoken English, an assetSummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca and stephanie.desgagnes@randstad.ca valerie.coulombe@randstad.caand we will contact you shortly if your profile matches the criteria.We look forward to speaking with you.Human Forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are looking for a document editing and production specialist to support ourwho will support our consulting team and contribute to the quality of ourquality of our services.You are a creative person, with an innate sense of aesthetics,curious about new tools, meticulous and with solid skills in officewith office automation tools?AdvantagesDental InsuranceDisability InsuranceSupplementary Health InsuranceLife InsuranceVision InsuranceVacation and Compensatory LeaveFlexible HoursRetirement PensionEmployee Assistance ProgramWellness ProgramsCasual DressResponsibilitiesConceptualize and produce both client and internal deliverablesinternal documents (participate in brainstorming sessions, createbrainstorming sessions, create sketches, proposed conceptsconcepts and present them to stakeholders Create different and innovative client presentations Create professional electronic documents(interactive forms and others)Use your French language skills to support the teamteam / review documents and assist in quality controlquality control,) Support the consultants in the realization of various mandates, includingincluding scripting and preparation of materials for seminarsfor seminars, workshops and other events Participate in the preparation of service offers toclients Follow up on files that have been assigned to youQualificationsDEC in office automation or a relevant field 5 to 8 years experience in a similar position Ability to conceptualize information Sense of aesthetics Written communication skills Strong work ethic and professionalism Thoroughness and attention to detail Ability to prioritize and manage deadlines Autonomy and ability to work on multiple projectssimultaneously Curiosity, versatility and adaptability Sense of initiative and responsibility Mastery of MS Office software(PowerPoint, Word, Excel) Mastery of Adobe software (Indesign, Ilustrator,Photoshop), an asset Fluency in written and spoken French Mastery of written and spoken English, an assetSummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca and stephanie.desgagnes@randstad.ca valerie.coulombe@randstad.caand we will contact you shortly if your profile matches the criteria.We look forward to speaking with you.Human Forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montreal, Québec
      • Permanent
      We are looking for a document editing and production specialist to support ourwho will support our consulting team and contribute to the quality of ourquality of our services.You are a creative person, with an innate sense of aesthetics,curious about new tools, meticulous and with solid skills in officewith office automation tools?AdvantagesDental InsuranceDisability InsuranceSupplementary Health InsuranceLife InsuranceVision InsuranceVacation and Compensatory LeaveFlexible HoursRetirement PensionEmployee Assistance ProgramWellness ProgramsCasual DressResponsibilitiesConceptualize and produce both client and internal deliverablesinternal documents (participate in brainstorming sessions, createbrainstorming sessions, create sketches, proposed conceptsconcepts and present them to stakeholders Create different and innovative client presentations Create professional electronic documents(interactive forms and others)Use your French language skills to support the teamteam / review documents and assist in quality controlquality control,) Support the consultants in the realization of various mandates, includingincluding scripting and preparation of materials for seminarsfor seminars, workshops and other events Participate in the preparation of service offers toclients Follow up on files that have been assigned to youQualificationsDEC in office automation or a relevant field 5 to 8 years experience in a similar position Ability to conceptualize information Sense of aesthetics Written communication skills Strong work ethic and professionalism Thoroughness and attention to detail Ability to prioritize and manage deadlines Autonomy and ability to work on multiple projectssimultaneously Curiosity, versatility and adaptability Sense of initiative and responsibility Mastery of MS Office software(PowerPoint, Word, Excel) Mastery of Adobe software (Indesign, Ilustrator,Photoshop), an asset Fluency in written and spoken French Mastery of written and spoken English, an assetSummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca and stephanie.desgagnes@randstad.ca valerie.coulombe@randstad.caand we will contact you shortly if your profile matches the criteria.We look forward to speaking with you.Human Forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are looking for a document editing and production specialist to support ourwho will support our consulting team and contribute to the quality of ourquality of our services.You are a creative person, with an innate sense of aesthetics,curious about new tools, meticulous and with solid skills in officewith office automation tools?AdvantagesDental InsuranceDisability InsuranceSupplementary Health InsuranceLife InsuranceVision InsuranceVacation and Compensatory LeaveFlexible HoursRetirement PensionEmployee Assistance ProgramWellness ProgramsCasual DressResponsibilitiesConceptualize and produce both client and internal deliverablesinternal documents (participate in brainstorming sessions, createbrainstorming sessions, create sketches, proposed conceptsconcepts and present them to stakeholders Create different and innovative client presentations Create professional electronic documents(interactive forms and others)Use your French language skills to support the teamteam / review documents and assist in quality controlquality control,) Support the consultants in the realization of various mandates, includingincluding scripting and preparation of materials for seminarsfor seminars, workshops and other events Participate in the preparation of service offers toclients Follow up on files that have been assigned to youQualificationsDEC in office automation or a relevant field 5 to 8 years experience in a similar position Ability to conceptualize information Sense of aesthetics Written communication skills Strong work ethic and professionalism Thoroughness and attention to detail Ability to prioritize and manage deadlines Autonomy and ability to work on multiple projectssimultaneously Curiosity, versatility and adaptability Sense of initiative and responsibility Mastery of MS Office software(PowerPoint, Word, Excel) Mastery of Adobe software (Indesign, Ilustrator,Photoshop), an asset Fluency in written and spoken French Mastery of written and spoken English, an assetSummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca and stephanie.desgagnes@randstad.ca valerie.coulombe@randstad.caand we will contact you shortly if your profile matches the criteria.We look forward to speaking with you.Human Forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montreal, Québec
      • Permanent
      We are looking for a document editing and production specialist to support ourwho will support our consulting team and contribute to the quality of ourquality of our services.You are a creative person, with an innate sense of aesthetics,curious about new tools, meticulous and with solid skills in officewith office automation tools?AdvantagesDental InsuranceDisability InsuranceSupplementary Health InsuranceLife InsuranceVision InsuranceVacation and Compensatory LeaveFlexible HoursRetirement PensionEmployee Assistance ProgramWellness ProgramsCasual DressResponsibilitiesConceptualize and produce both client and internal deliverablesinternal documents (participate in brainstorming sessions, createbrainstorming sessions, create sketches, proposed conceptsconcepts and present them to stakeholders Create different and innovative client presentations Create professional electronic documents(interactive forms and others)Use your French language skills to support the teamteam / review documents and assist in quality controlquality control,) Support the consultants in the realization of various mandates, includingincluding scripting and preparation of materials for seminarsfor seminars, workshops and other events Participate in the preparation of service offers toclients Follow up on files that have been assigned to youQualificationsDEC in office automation or a relevant field 5 to 8 years experience in a similar position Ability to conceptualize information Sense of aesthetics Written communication skills Strong work ethic and professionalism Thoroughness and attention to detail Ability to prioritize and manage deadlines Autonomy and ability to work on multiple projectssimultaneously Curiosity, versatility and adaptability Sense of initiative and responsibility Mastery of MS Office software(PowerPoint, Word, Excel) Mastery of Adobe software (Indesign, Ilustrator,Photoshop), an asset Fluency in written and spoken French Mastery of written and spoken English, an assetSummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca and stephanie.desgagnes@randstad.ca valerie.coulombe@randstad.caand we will contact you shortly if your profile matches the criteria.We look forward to speaking with you.Human Forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are looking for a document editing and production specialist to support ourwho will support our consulting team and contribute to the quality of ourquality of our services.You are a creative person, with an innate sense of aesthetics,curious about new tools, meticulous and with solid skills in officewith office automation tools?AdvantagesDental InsuranceDisability InsuranceSupplementary Health InsuranceLife InsuranceVision InsuranceVacation and Compensatory LeaveFlexible HoursRetirement PensionEmployee Assistance ProgramWellness ProgramsCasual DressResponsibilitiesConceptualize and produce both client and internal deliverablesinternal documents (participate in brainstorming sessions, createbrainstorming sessions, create sketches, proposed conceptsconcepts and present them to stakeholders Create different and innovative client presentations Create professional electronic documents(interactive forms and others)Use your French language skills to support the teamteam / review documents and assist in quality controlquality control,) Support the consultants in the realization of various mandates, includingincluding scripting and preparation of materials for seminarsfor seminars, workshops and other events Participate in the preparation of service offers toclients Follow up on files that have been assigned to youQualificationsDEC in office automation or a relevant field 5 to 8 years experience in a similar position Ability to conceptualize information Sense of aesthetics Written communication skills Strong work ethic and professionalism Thoroughness and attention to detail Ability to prioritize and manage deadlines Autonomy and ability to work on multiple projectssimultaneously Curiosity, versatility and adaptability Sense of initiative and responsibility Mastery of MS Office software(PowerPoint, Word, Excel) Mastery of Adobe software (Indesign, Ilustrator,Photoshop), an asset Fluency in written and spoken French Mastery of written and spoken English, an assetSummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca and stephanie.desgagnes@randstad.ca valerie.coulombe@randstad.caand we will contact you shortly if your profile matches the criteria.We look forward to speaking with you.Human Forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montreal, Québec
      • Permanent
      We are looking for a document editing and production specialist to support ourwho will support our consulting team and contribute to the quality of ourquality of our services.You are a creative person, with an innate sense of aesthetics,curious about new tools, meticulous and with solid skills in officewith office automation tools?AdvantagesDental InsuranceDisability InsuranceSupplementary Health InsuranceLife InsuranceVision InsuranceVacation and Compensatory LeaveFlexible HoursRetirement PensionEmployee Assistance ProgramWellness ProgramsCasual DressResponsibilitiesConceptualize and produce both client and internal deliverablesinternal documents (participate in brainstorming sessions, createbrainstorming sessions, create sketches, proposed conceptsconcepts and present them to stakeholders Create different and innovative client presentations Create professional electronic documents(interactive forms and others)Use your French language skills to support the teamteam / review documents and assist in quality controlquality control,) Support the consultants in the realization of various mandates, includingincluding scripting and preparation of materials for seminarsfor seminars, workshops and other events Participate in the preparation of service offers toclients Follow up on files that have been assigned to youQualificationsDEC in office automation or a relevant field 5 to 8 years experience in a similar position Ability to conceptualize information Sense of aesthetics Written communication skills Strong work ethic and professionalism Thoroughness and attention to detail Ability to prioritize and manage deadlines Autonomy and ability to work on multiple projectssimultaneously Curiosity, versatility and adaptability Sense of initiative and responsibility Mastery of MS Office software(PowerPoint, Word, Excel) Mastery of Adobe software (Indesign, Ilustrator,Photoshop), an asset Fluency in written and spoken French Mastery of written and spoken English, an assetSummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca and stephanie.desgagnes@randstad.ca valerie.coulombe@randstad.caand we will contact you shortly if your profile matches the criteria.We look forward to speaking with you.Human Forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are looking for a document editing and production specialist to support ourwho will support our consulting team and contribute to the quality of ourquality of our services.You are a creative person, with an innate sense of aesthetics,curious about new tools, meticulous and with solid skills in officewith office automation tools?AdvantagesDental InsuranceDisability InsuranceSupplementary Health InsuranceLife InsuranceVision InsuranceVacation and Compensatory LeaveFlexible HoursRetirement PensionEmployee Assistance ProgramWellness ProgramsCasual DressResponsibilitiesConceptualize and produce both client and internal deliverablesinternal documents (participate in brainstorming sessions, createbrainstorming sessions, create sketches, proposed conceptsconcepts and present them to stakeholders Create different and innovative client presentations Create professional electronic documents(interactive forms and others)Use your French language skills to support the teamteam / review documents and assist in quality controlquality control,) Support the consultants in the realization of various mandates, includingincluding scripting and preparation of materials for seminarsfor seminars, workshops and other events Participate in the preparation of service offers toclients Follow up on files that have been assigned to youQualificationsDEC in office automation or a relevant field 5 to 8 years experience in a similar position Ability to conceptualize information Sense of aesthetics Written communication skills Strong work ethic and professionalism Thoroughness and attention to detail Ability to prioritize and manage deadlines Autonomy and ability to work on multiple projectssimultaneously Curiosity, versatility and adaptability Sense of initiative and responsibility Mastery of MS Office software(PowerPoint, Word, Excel) Mastery of Adobe software (Indesign, Ilustrator,Photoshop), an asset Fluency in written and spoken French Mastery of written and spoken English, an assetSummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca and stephanie.desgagnes@randstad.ca valerie.coulombe@randstad.caand we will contact you shortly if your profile matches the criteria.We look forward to speaking with you.Human Forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      We are looking for a Property Administration Specialist to join our client, a large insurance company, in their Montreal location. This position is remote work for now until the office reopens.As a Property Administration Specialist, you will act as a contact with Tenants, respond to their complaints, account reconciliation and invoicing, and undertake follow-up and quality control for all services provided to ensure complaints are resolved as quickly as possible. If you are looking to join a reputable company that offers new challenges, apply now!Advantages- Work for one of the largest insurance companies in Canada- 12-month contract- Competitive pay- Hours: 9:00am-5:00pm- Ideal start date: December 6th, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance.This Value-add program will provide a wide range of options to suit your needs.Responsibilities• Interact and communicate efficiently with the various stakeholders (Tenants, operations staff, suppliers and contractors).• Minimize receivables and ensure follow-up of collection calls, document notes to file and monitor the complete collection process. • Prepare letters and translate some documents.• Prepare tender call packages.• Prepare French and English communications for Tenants.• Invoice services to Tenants on a monthly basis.• Ensure smooth running and effective conduct of operations • Actively participates in the environmental certification process of the properties under its responsibilities• Any other tasks delegated by the Property ManagerQualifications• Fully bilingual, French and English, both written and spoken. • 3+ years of administrative support experience, preferably in the real estate business• Proficiency in analysis and ability to identify and solve problems.• Ability to work individually and as part of a team.• Sound time management and ability to respond to changing priorities, sometimes under tight deadlines.• Proficient in MS OfficeSummaryIf you're interested in the Property Administration Specialist role, please apply online at www.randstad.ca.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are looking for a Property Administration Specialist to join our client, a large insurance company, in their Montreal location. This position is remote work for now until the office reopens.As a Property Administration Specialist, you will act as a contact with Tenants, respond to their complaints, account reconciliation and invoicing, and undertake follow-up and quality control for all services provided to ensure complaints are resolved as quickly as possible. If you are looking to join a reputable company that offers new challenges, apply now!Advantages- Work for one of the largest insurance companies in Canada- 12-month contract- Competitive pay- Hours: 9:00am-5:00pm- Ideal start date: December 6th, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance.This Value-add program will provide a wide range of options to suit your needs.Responsibilities• Interact and communicate efficiently with the various stakeholders (Tenants, operations staff, suppliers and contractors).• Minimize receivables and ensure follow-up of collection calls, document notes to file and monitor the complete collection process. • Prepare letters and translate some documents.• Prepare tender call packages.• Prepare French and English communications for Tenants.• Invoice services to Tenants on a monthly basis.• Ensure smooth running and effective conduct of operations • Actively participates in the environmental certification process of the properties under its responsibilities• Any other tasks delegated by the Property ManagerQualifications• Fully bilingual, French and English, both written and spoken. • 3+ years of administrative support experience, preferably in the real estate business• Proficiency in analysis and ability to identify and solve problems.• Ability to work individually and as part of a team.• Sound time management and ability to respond to changing priorities, sometimes under tight deadlines.• Proficient in MS OfficeSummaryIf you're interested in the Property Administration Specialist role, please apply online at www.randstad.ca.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Are you looking for a new administrative challenge? Are you interested in a career in the health sector?Are you looking to join an organization that fosters the personal development of individuals, within a team dynamic, and offers stimulating career opportunities?Our client, a clinical health research company, is looking to hire a Patient Recruitment Supervisor for their downtown Montreal office.Advantages- 37.5 hours / week;- 100% face-to-face;- 2 weeks vacation (in a row) + 6 personal days + 11 holidays;- Health insurance (after 3 months) ;- RRSP (after 3 months);- Stable and human team in growth;- Competitive salary scale according to experience;Responsibilities- Ensure the management of daily operations while ensuring compliance with service and quality standards;- Analyze the performance of the department and recommend improvements;- Manage the recruiting team by stimulating their engagement and encourage positive communication and openness to feedback;- Assess staff needs and be responsible for hiring;- Assist in the development of training materials to support call center operations;- Provide training for his team and new employees;- Take calls that recruiters cannot handle and be physically available to help and answer questions from their team;- Monitor the queue and track incoming calls;- Communicate to the recruiters the performance indicators of the department: number of incoming calls, number of pending calls, abandonment rate, etc.;- Ensure the management of daily operations while ensuring compliance with service and quality standards;- Compile and analyze the statistics generated by the call center activities;- Work schedules with recruiters to ensure that monthly targets are met;- Ensure the integrity of the call center database by performing quality control through automated reporting;- Improve the overall quality of call center operations by proposing continuous improvement; - Maintain operational equipment according to established procedures; QualificationsEducation  - Secondary or vocational diploma in a relevant field;Experience  - Minimum of 5 years of experience in customer service;- 1 year of experience as supervisor in a call center;- Good knowledge of good clinical practices, and applicable Health Canada and Food and Drug Administration (FDA) regulations/guidelines.Knowledge and skills - Integrity, diligence and rigor;- Advanced knowledge of Microsoft Office Suite (Excel-Word);- French / English bilingualism (oral and written);- Demonstrates strong communication and listening skills;- Sense of organization, initiative and autonomy;- Likes teamwork;SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca, stephanie.desgagnes@randstad.ca ,and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you.Human Forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new administrative challenge? Are you interested in a career in the health sector?Are you looking to join an organization that fosters the personal development of individuals, within a team dynamic, and offers stimulating career opportunities?Our client, a clinical health research company, is looking to hire a Patient Recruitment Supervisor for their downtown Montreal office.Advantages- 37.5 hours / week;- 100% face-to-face;- 2 weeks vacation (in a row) + 6 personal days + 11 holidays;- Health insurance (after 3 months) ;- RRSP (after 3 months);- Stable and human team in growth;- Competitive salary scale according to experience;Responsibilities- Ensure the management of daily operations while ensuring compliance with service and quality standards;- Analyze the performance of the department and recommend improvements;- Manage the recruiting team by stimulating their engagement and encourage positive communication and openness to feedback;- Assess staff needs and be responsible for hiring;- Assist in the development of training materials to support call center operations;- Provide training for his team and new employees;- Take calls that recruiters cannot handle and be physically available to help and answer questions from their team;- Monitor the queue and track incoming calls;- Communicate to the recruiters the performance indicators of the department: number of incoming calls, number of pending calls, abandonment rate, etc.;- Ensure the management of daily operations while ensuring compliance with service and quality standards;- Compile and analyze the statistics generated by the call center activities;- Work schedules with recruiters to ensure that monthly targets are met;- Ensure the integrity of the call center database by performing quality control through automated reporting;- Improve the overall quality of call center operations by proposing continuous improvement; - Maintain operational equipment according to established procedures; QualificationsEducation  - Secondary or vocational diploma in a relevant field;Experience  - Minimum of 5 years of experience in customer service;- 1 year of experience as supervisor in a call center;- Good knowledge of good clinical practices, and applicable Health Canada and Food and Drug Administration (FDA) regulations/guidelines.Knowledge and skills - Integrity, diligence and rigor;- Advanced knowledge of Microsoft Office Suite (Excel-Word);- French / English bilingualism (oral and written);- Demonstrates strong communication and listening skills;- Sense of organization, initiative and autonomy;- Likes teamwork;SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca, stephanie.desgagnes@randstad.ca ,and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you.Human Forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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