1 job found for Technical support in Burlington

Customer Service Representative in Burlington-(FR/EN), (SPAN/EN), and UnilingualDo you want to join one of largest market leaders in power equipment’s? Do you come from a customer service back ground in technical support? Have you worked with high call volumes, inbound and outbound calls? If so, we have the perfect opportunity for you!We are looking for multiple customer service representatives in the Burlington area, who has experience in a call center environment. These positions will be a temporary to permanent position. We are looking for candidates who are bilingual in French/English, Spanish/English and unilingual candidates as well. Our ideal candidate will have past experience in customer service, handling high call volumes. They will also be an extremely fast learner, with the ability to retain technical information. Daily tasks include handling inbound calls from customers, data entry, technical support and trouble shooting. Knowledge in power equipment or generators is an asset. If you are interested in hearing more, please apply online at Randstad.ca or by emailing patricia.van@randstad.ca!Advantages- Temporary to Permanent position - Signing bonus after 3 months (depending on performance)- 40-44 hours a week - Rotating weekends off - Varying shift times- Hourly Pay: $20-22- Great Burlington Location! - Training Provided - Supportive manager with an open door policy - Fun, energetic team members - Business casual dress code - Team working environment - Working for an established, well-known company Responsibilities- Providing customer service over the phone and email - Handling inbound calls from customers - Helping customers with inquiries related to product knowledge - Assisting customers ensuring first call resolution as a main priority - Providing technical and troubleshooting support - Ensuring company standards are being met or exceeded - Other duties as neededQualifications- 2-3 years of experience working within a customer service position - Experience problem solving skills - Must have excellent verbal and written communication skills - Knowledge of Outlook, Word and Excel required - Must be able to work within a team environment-Fast learnerSummaryHow to Apply? Apply online at Randstad.ca today or by emailing patricia.van@randstad.ca! Patricia, Chanel Phone Number: 905.637.5366 Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.