- The Project Manager is responsible for managing the successful implementation of complex outsourcing projects. The role includes planning the project, meeting agreed-upon goals (including profitability and timelines), coordinating task completion with cross-functional business and technical teams, and ensuring a systematic communication and control plan is in place. Project managers have accountability for deliverables and will manage risk and technical asThe Project Manager is responsible for managing the successful implementation of complex outsourcing projects. The role includes planning the project, meeting agreed-upon goals (including profitability and timelines), coordinating task completion with cross-functional business and technical teams, and ensuring a systematic communication and control plan is in place. Project managers have accountability for deliverables and will manage risk and technical as
- The Consumer Care Coordinator plays a key role in ensuring an exceptional end-to-end consumer experience across multiple product lines and communication channels. This position serves as the primary liaison between the front-line Consumer Care team, internal stakeholders, and global teams, ensuring the timely escalation, documentation, training, reporting, and quality assurance of all consumer-facing interactions and support processes.This individual willThe Consumer Care Coordinator plays a key role in ensuring an exceptional end-to-end consumer experience across multiple product lines and communication channels. This position serves as the primary liaison between the front-line Consumer Care team, internal stakeholders, and global teams, ensuring the timely escalation, documentation, training, reporting, and quality assurance of all consumer-facing interactions and support processes.This individual will
