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      • Montréal, Québec
      • Contract
      You are looking for a technical support position - Level 1 for a full-time, long-term contract in downtown Montreal. You would like to be part of a major Canadian-based financial company. You are a young professional looking for new challenges in the computer field located in downtown Montreal. In addition, you will have the chance to develop your expertise in the field with passionate and qualified professionals.• Would you like to be a technical support agent?• Do you have training in information technology?• Are you bilingual ( in French and English)?• Are you dynamic, working and wanting to start a career in the IT field?• You have a little experience in computer technologies, but would you like to take this experience to another level?• Do you like to help people solve their technical problems?• Have you always been recognized as a detail-oriented person and desperate to understand issues?• Do you want to work in downtown Montreal?• Do you want to work in a call center environment?• Do you want to work for a large company? This opportunity is for you!What are we looking for?• Do you have a short experience in a similar position or experience in the field of customer service / technical support / information technology accompanied by a motivation to evolve in the field of technologies?• You have teamwork skills• You have excellent technical problem solving skills• You are a person who adapts easily to change• Ability to communicate effectively and diplomatically• Excellent communication skills (verbal and written)This is definitely an incredible chance to integrate the IT market with a recognized employer in the field.Does this job offer appeal to you? Submit your application without hesitation, because we are looking for you!Advantages37.5 hours per weekWork from homeDynamic environmentBilingual environmentResponsibilities• Would you like to be a technical support agent?• Do you have training in information technology?• Are you bilingual ( in French and English)?• Are you dynamic, working and wanting to start a career in the IT field?• You have a little experience in computer technologies, but would you like to take this experience to another level?• Do you like to help people solve their technical problems?• Have you always been recognized as a detail-oriented person and desperate to understand issues?• Do you want to work in downtown Montreal?• Do you want to work in a call center environment?• Do you want to work for a large company?Qualifications• Do you have a short experience in a similar position or experience in the field of customer service / technical support / information technology accompanied by a motivation to evolve in the field of technologies?• You have teamwork skills• You have excellent technical problem solving skills• You are a person who adapts easily to change• Ability to communicate effectively and diplomatically• Excellent communication skills (verbal and written)SummaryYou are looking for a technical support position - Level 1 for a full-time, long-term contract in downtown Montreal. You would like to be part of a major Canadian-based financial company. You are a young professional looking for new challenges in the computer field located in downtown Montreal. In addition, you will have the chance to develop your expertise in the field with passionate and qualified professionals.• Would you like to be a technical support agent?• Do you have training in information technology?• Are you bilingual (10/10 in French and English)?• Are you dynamic, working and wanting to start a career in the IT field?• You have a little experience in computer technologies, but would you like to take this experience to another level?• Do you like to help people solve their technical problems?• Have you always been recognized as a detail-oriented person and desperate to understand issues?• Do you want to work in downtown Montreal?• Do you want to work in a call center environment?• Do you want to work for a large company? This opportunity is for you!What are we looking for?• Do you have a short experience in a similar position or experience in the field of customer service / technical support / information technology accompanied by a motivation to evolve in the field of technologies?• You have teamwork skills• You have excellent technical problem solving skills• You are a person who adapts easily to change• Ability to communicate effectively and diplomatically• Excellent communication skills (verbal and written)This is definitely an incredible chance to integrate the IT market with a recognized employer in the field.Does this job offer appeal to you? Submit your application without hesitation, because we are looking for you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      You are looking for a technical support position - Level 1 for a full-time, long-term contract in downtown Montreal. You would like to be part of a major Canadian-based financial company. You are a young professional looking for new challenges in the computer field located in downtown Montreal. In addition, you will have the chance to develop your expertise in the field with passionate and qualified professionals.• Would you like to be a technical support agent?• Do you have training in information technology?• Are you bilingual ( in French and English)?• Are you dynamic, working and wanting to start a career in the IT field?• You have a little experience in computer technologies, but would you like to take this experience to another level?• Do you like to help people solve their technical problems?• Have you always been recognized as a detail-oriented person and desperate to understand issues?• Do you want to work in downtown Montreal?• Do you want to work in a call center environment?• Do you want to work for a large company? This opportunity is for you!What are we looking for?• Do you have a short experience in a similar position or experience in the field of customer service / technical support / information technology accompanied by a motivation to evolve in the field of technologies?• You have teamwork skills• You have excellent technical problem solving skills• You are a person who adapts easily to change• Ability to communicate effectively and diplomatically• Excellent communication skills (verbal and written)This is definitely an incredible chance to integrate the IT market with a recognized employer in the field.Does this job offer appeal to you? Submit your application without hesitation, because we are looking for you!Advantages37.5 hours per weekWork from homeDynamic environmentBilingual environmentResponsibilities• Would you like to be a technical support agent?• Do you have training in information technology?• Are you bilingual ( in French and English)?• Are you dynamic, working and wanting to start a career in the IT field?• You have a little experience in computer technologies, but would you like to take this experience to another level?• Do you like to help people solve their technical problems?• Have you always been recognized as a detail-oriented person and desperate to understand issues?• Do you want to work in downtown Montreal?• Do you want to work in a call center environment?• Do you want to work for a large company?Qualifications• Do you have a short experience in a similar position or experience in the field of customer service / technical support / information technology accompanied by a motivation to evolve in the field of technologies?• You have teamwork skills• You have excellent technical problem solving skills• You are a person who adapts easily to change• Ability to communicate effectively and diplomatically• Excellent communication skills (verbal and written)SummaryYou are looking for a technical support position - Level 1 for a full-time, long-term contract in downtown Montreal. You would like to be part of a major Canadian-based financial company. You are a young professional looking for new challenges in the computer field located in downtown Montreal. In addition, you will have the chance to develop your expertise in the field with passionate and qualified professionals.• Would you like to be a technical support agent?• Do you have training in information technology?• Are you bilingual (10/10 in French and English)?• Are you dynamic, working and wanting to start a career in the IT field?• You have a little experience in computer technologies, but would you like to take this experience to another level?• Do you like to help people solve their technical problems?• Have you always been recognized as a detail-oriented person and desperate to understand issues?• Do you want to work in downtown Montreal?• Do you want to work in a call center environment?• Do you want to work for a large company? This opportunity is for you!What are we looking for?• Do you have a short experience in a similar position or experience in the field of customer service / technical support / information technology accompanied by a motivation to evolve in the field of technologies?• You have teamwork skills• You have excellent technical problem solving skills• You are a person who adapts easily to change• Ability to communicate effectively and diplomatically• Excellent communication skills (verbal and written)This is definitely an incredible chance to integrate the IT market with a recognized employer in the field.Does this job offer appeal to you? Submit your application without hesitation, because we are looking for you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      You are looking for a technical support position - Level 1 for a full-time, long-term contract in downtown Montreal. You would like to be part of a major Canadian-based financial company. You are a young professional looking for new challenges in the computer field located in downtown Montreal. In addition, you will have the chance to develop your expertise in the field with passionate and qualified professionals.• Would you like to be a technical support agent?• Do you have training in information technology?• Are you bilingual ( in French and English)?• Are you dynamic, working and wanting to start a career in the IT field?• You have a little experience in computer technologies, but would you like to take this experience to another level?• Do you like to help people solve their technical problems?• Have you always been recognized as a detail-oriented person and desperate to understand issues?• Do you want to work in downtown Montreal?• Do you want to work in a call center environment?• Do you want to work for a large company? This opportunity is for you!What are we looking for?• Do you have a short experience in a similar position or experience in the field of customer service / technical support / information technology accompanied by a motivation to evolve in the field of technologies?• You have teamwork skills• You have excellent technical problem solving skills• You are a person who adapts easily to change• Ability to communicate effectively and diplomatically• Excellent communication skills (verbal and written)This is definitely an incredible chance to integrate the IT market with a recognized employer in the field.Does this job offer appeal to you? Submit your application without hesitation, because we are looking for you!Advantages37.5 hours per weekWork from homeDynamic environmentBilingual environmentResponsibilities• Would you like to be a technical support agent?• Do you have training in information technology?• Are you bilingual ( in French and English)?• Are you dynamic, working and wanting to start a career in the IT field?• You have a little experience in computer technologies, but would you like to take this experience to another level?• Do you like to help people solve their technical problems?• Have you always been recognized as a detail-oriented person and desperate to understand issues?• Do you want to work in downtown Montreal?• Do you want to work in a call center environment?• Do you want to work for a large company?Qualifications• Do you have a short experience in a similar position or experience in the field of customer service / technical support / information technology accompanied by a motivation to evolve in the field of technologies?• You have teamwork skills• You have excellent technical problem solving skills• You are a person who adapts easily to change• Ability to communicate effectively and diplomatically• Excellent communication skills (verbal and written)SummaryYou are looking for a technical support position - Level 1 for a full-time, long-term contract in downtown Montreal. You would like to be part of a major Canadian-based financial company. You are a young professional looking for new challenges in the computer field located in downtown Montreal. In addition, you will have the chance to develop your expertise in the field with passionate and qualified professionals.• Would you like to be a technical support agent?• Do you have training in information technology?• Are you bilingual (10/10 in French and English)?• Are you dynamic, working and wanting to start a career in the IT field?• You have a little experience in computer technologies, but would you like to take this experience to another level?• Do you like to help people solve their technical problems?• Have you always been recognized as a detail-oriented person and desperate to understand issues?• Do you want to work in downtown Montreal?• Do you want to work in a call center environment?• Do you want to work for a large company? This opportunity is for you!What are we looking for?• Do you have a short experience in a similar position or experience in the field of customer service / technical support / information technology accompanied by a motivation to evolve in the field of technologies?• You have teamwork skills• You have excellent technical problem solving skills• You are a person who adapts easily to change• Ability to communicate effectively and diplomatically• Excellent communication skills (verbal and written)This is definitely an incredible chance to integrate the IT market with a recognized employer in the field.Does this job offer appeal to you? Submit your application without hesitation, because we are looking for you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      You are looking for a technical support position - Level 1 for a full-time, long-term contract in downtown Montreal. You would like to be part of a major Canadian-based financial company. You are a young professional looking for new challenges in the computer field located in downtown Montreal. In addition, you will have the chance to develop your expertise in the field with passionate and qualified professionals.• Would you like to be a technical support agent?• Do you have training in information technology?• Are you bilingual ( in French and English)?• Are you dynamic, working and wanting to start a career in the IT field?• You have a little experience in computer technologies, but would you like to take this experience to another level?• Do you like to help people solve their technical problems?• Have you always been recognized as a detail-oriented person and desperate to understand issues?• Do you want to work in downtown Montreal?• Do you want to work in a call center environment?• Do you want to work for a large company? This opportunity is for you!What are we looking for?• Do you have a short experience in a similar position or experience in the field of customer service / technical support / information technology accompanied by a motivation to evolve in the field of technologies?• You have teamwork skills• You have excellent technical problem solving skills• You are a person who adapts easily to change• Ability to communicate effectively and diplomatically• Excellent communication skills (verbal and written)This is definitely an incredible chance to integrate the IT market with a recognized employer in the field.Does this job offer appeal to you? Submit your application without hesitation, because we are looking for you!Advantages37.5 hours per weekWork from homeDynamic environmentBilingual environmentResponsibilities• Would you like to be a technical support agent?• Do you have training in information technology?• Are you bilingual ( in French and English)?• Are you dynamic, working and wanting to start a career in the IT field?• You have a little experience in computer technologies, but would you like to take this experience to another level?• Do you like to help people solve their technical problems?• Have you always been recognized as a detail-oriented person and desperate to understand issues?• Do you want to work in downtown Montreal?• Do you want to work in a call center environment?• Do you want to work for a large company?Qualifications• Do you have a short experience in a similar position or experience in the field of customer service / technical support / information technology accompanied by a motivation to evolve in the field of technologies?• You have teamwork skills• You have excellent technical problem solving skills• You are a person who adapts easily to change• Ability to communicate effectively and diplomatically• Excellent communication skills (verbal and written)SummaryYou are looking for a technical support position - Level 1 for a full-time, long-term contract in downtown Montreal. You would like to be part of a major Canadian-based financial company. You are a young professional looking for new challenges in the computer field located in downtown Montreal. In addition, you will have the chance to develop your expertise in the field with passionate and qualified professionals.• Would you like to be a technical support agent?• Do you have training in information technology?• Are you bilingual (10/10 in French and English)?• Are you dynamic, working and wanting to start a career in the IT field?• You have a little experience in computer technologies, but would you like to take this experience to another level?• Do you like to help people solve their technical problems?• Have you always been recognized as a detail-oriented person and desperate to understand issues?• Do you want to work in downtown Montreal?• Do you want to work in a call center environment?• Do you want to work for a large company? This opportunity is for you!What are we looking for?• Do you have a short experience in a similar position or experience in the field of customer service / technical support / information technology accompanied by a motivation to evolve in the field of technologies?• You have teamwork skills• You have excellent technical problem solving skills• You are a person who adapts easily to change• Ability to communicate effectively and diplomatically• Excellent communication skills (verbal and written)This is definitely an incredible chance to integrate the IT market with a recognized employer in the field.Does this job offer appeal to you? Submit your application without hesitation, because we are looking for you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      As a reference and resource person, you contribute to the resolution of complex problems through analyzes and your global knowledgeof the business domain.Main responsibilitiesActively participate in the development of implementation strategies, carry out the development of software products, including design, code, test automation and operation by applying good development, data and security practicesDocument technical solutions and practices to ensure the sustainability of products and develop documentation, prepare and distribute training for peers and consumersProvide technical support and analyze complex issues, determine the causes and follow up on problems during critical incidents and ensure their resolutionRequired profileCollege diploma (technical DEC) in an appropriate disciplineA minimum of four years of relevant experienceProficiency in English at an advanced level• Java knowledge essential• Knowledge of Web, GIT, Maven and Jenkins (an asset)• Knowledge of cloud computing (an asset)• Knowledge of Angular / TypeScript / NodeJS (an asset)• Knowledge and interest in automated unit testing• Knowledge of the Genesys platform (an asset)• Knowledge of Text-to-speech (TTS) and Speech-to-text (STT) TTS APIs (an asset)• Knowledge of natural language processing (NLP) (an asset)Advantages___________________________________________________________________________Responsibilities___________________________________________________________________________Qualifications___________________________________________________________________________Summary___________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      As a reference and resource person, you contribute to the resolution of complex problems through analyzes and your global knowledgeof the business domain.Main responsibilitiesActively participate in the development of implementation strategies, carry out the development of software products, including design, code, test automation and operation by applying good development, data and security practicesDocument technical solutions and practices to ensure the sustainability of products and develop documentation, prepare and distribute training for peers and consumersProvide technical support and analyze complex issues, determine the causes and follow up on problems during critical incidents and ensure their resolutionRequired profileCollege diploma (technical DEC) in an appropriate disciplineA minimum of four years of relevant experienceProficiency in English at an advanced level• Java knowledge essential• Knowledge of Web, GIT, Maven and Jenkins (an asset)• Knowledge of cloud computing (an asset)• Knowledge of Angular / TypeScript / NodeJS (an asset)• Knowledge and interest in automated unit testing• Knowledge of the Genesys platform (an asset)• Knowledge of Text-to-speech (TTS) and Speech-to-text (STT) TTS APIs (an asset)• Knowledge of natural language processing (NLP) (an asset)Advantages___________________________________________________________________________Responsibilities___________________________________________________________________________Qualifications___________________________________________________________________________Summary___________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      Our client Nestlé Nespresso S.A. is the market leader in premium-portioned coffee and one of the fastest growing operating businesses of the Nestlé Group. We are currently hiring Digital Agents for the Nespresso call center located in Montreal. Are you passionate about customer service and want to represent a globally recognized brand?Can you serve a variety of clients and assist them at different levels in both official languages?* Remote during the pandemicAdvantages• A full-time position 40 hours per week• A competitive and scalable salary• Corporate discounts from Nespresso• Weekly pay• Access to group pricing with our partner, SunLife, for insurance.Responsibilities• Assist customers in their purchasing process by phone or email;• Provide technical support on the various ranges of products offered;• Carry out telephone satisfaction surveys;• Provide exemplary service and proactively manage customer relationsQualifications• High school or college diploma with relevant experience;• Minimum of 2 years of experience in a call center environment;• Experience with a high-end clientele, a great asset;• Ability to manage priorities and problem solving skills;• Customer oriented and customer service;• Has excellent communication skills;• Perfectly bilingual both orally and in writing (French and English);• Skill with computer tools.SummaryWorking conditions :You work from Monday to Friday (schedule up to 8 p.m. in the evening)You will take a French / English language testYou must be equipped with a high speed internet connectionRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Our client Nestlé Nespresso S.A. is the market leader in premium-portioned coffee and one of the fastest growing operating businesses of the Nestlé Group. We are currently hiring Digital Agents for the Nespresso call center located in Montreal. Are you passionate about customer service and want to represent a globally recognized brand?Can you serve a variety of clients and assist them at different levels in both official languages?* Remote during the pandemicAdvantages• A full-time position 40 hours per week• A competitive and scalable salary• Corporate discounts from Nespresso• Weekly pay• Access to group pricing with our partner, SunLife, for insurance.Responsibilities• Assist customers in their purchasing process by phone or email;• Provide technical support on the various ranges of products offered;• Carry out telephone satisfaction surveys;• Provide exemplary service and proactively manage customer relationsQualifications• High school or college diploma with relevant experience;• Minimum of 2 years of experience in a call center environment;• Experience with a high-end clientele, a great asset;• Ability to manage priorities and problem solving skills;• Customer oriented and customer service;• Has excellent communication skills;• Perfectly bilingual both orally and in writing (French and English);• Skill with computer tools.SummaryWorking conditions :You work from Monday to Friday (schedule up to 8 p.m. in the evening)You will take a French / English language testYou must be equipped with a high speed internet connectionRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      The incumbent analyzes the needs of clients or a project in order to identify the information systems required. It develops computer programs or applications. It carries out the securing and implementation of development projects or IT fixes.Main responsibilities:Analyze client or project needs and identify appropriate technological solutions taking into account budget commitments and delivery deadlinesCoordinate the project between the production teams as well as during the implementation, offer technical support to operations, follow up on problems and follow up with project managersDevelop implementation strategies, analyze, design and document programs or applications. Develop or code programs or applicationsInstall and test software packages or implement applications with assigned customersAct as a resource person for programmersEnsure the harmonious integration of the technical components of the solutions and resolve any problemsSkills sought:- Significant experience in Angular 12.2 web programming- Demonstrate at least 5 years of experience in a similar role (desired levels: intermediate and senior)- Significant experience in Java web programming (J2EE, Javascript, HTML5, CSS3, etc.)- Significant experience with the Pivotal Paas platform and databases (Oracles),- Working knowledge of various development frameworks (JQuery, Springboot, Hibernate, BootStrap, etc.)- Practical knowledge of RestAPI- Working knowledge of development support tools (GIT, ANT, MAVEN, JENKIN, JIRA, Artifactory, etc.)- Experience of development projects in agile modeAdvantages____________________________________________________________________________Responsibilities____________________________________________________________________________Qualifications____________________________________________________________________________Summary____________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      The incumbent analyzes the needs of clients or a project in order to identify the information systems required. It develops computer programs or applications. It carries out the securing and implementation of development projects or IT fixes.Main responsibilities:Analyze client or project needs and identify appropriate technological solutions taking into account budget commitments and delivery deadlinesCoordinate the project between the production teams as well as during the implementation, offer technical support to operations, follow up on problems and follow up with project managersDevelop implementation strategies, analyze, design and document programs or applications. Develop or code programs or applicationsInstall and test software packages or implement applications with assigned customersAct as a resource person for programmersEnsure the harmonious integration of the technical components of the solutions and resolve any problemsSkills sought:- Significant experience in Angular 12.2 web programming- Demonstrate at least 5 years of experience in a similar role (desired levels: intermediate and senior)- Significant experience in Java web programming (J2EE, Javascript, HTML5, CSS3, etc.)- Significant experience with the Pivotal Paas platform and databases (Oracles),- Working knowledge of various development frameworks (JQuery, Springboot, Hibernate, BootStrap, etc.)- Practical knowledge of RestAPI- Working knowledge of development support tools (GIT, ANT, MAVEN, JENKIN, JIRA, Artifactory, etc.)- Experience of development projects in agile modeAdvantages____________________________________________________________________________Responsibilities____________________________________________________________________________Qualifications____________________________________________________________________________Summary____________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      The incumbent analyzes the needs of clients or a project in order to identify the information systems required. It develops computer programs or applications. It carries out the securing and implementation of development projects or IT fixes for software products that are part of medium to high complexity business and security solutions, to meet the needs of the organization and more particularly of sectors of the Bureau de la Sécurité.Main responsibilities:Analyze customer or project needs and identify appropriate technological solutions taking into account budget commitments and delivery deadlines.Coordinate the project between the production teams as well as during the implementation, offer technical support to operations, follow up on problems and follow up with project managers.Develop implementation strategies, analyze, design and document programs or applications. Develop or code programs or applications.Install and test software packages or implement applications with assigned customers.Act as a resource person for programmersEnsure the harmonious integration of the technical components of the solutions and resolve any problemsDesired skills:- Demonstrate at least 5 years of experience in a similar role (desired level: senior, tech lead)- Angular 2+- Java Spring, SpringBoot- CI / CD cloud technologies- Clean Code methodology- Knowledge of the security sector (asset)- Experience of development projects in agile modeRequired profile :- Demonstrate autonomy and determination- Demonstrate technological leadership- Possess technical and functional skills- Master problem solving- Be customer-oriented- Have very good intellectual capacities- Demonstrate professional rigor and thoroughnessAdvantages____________________________________________________________________________Responsibilities____________________________________________________________________________Qualifications____________________________________________________________________________Summary____________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      The incumbent analyzes the needs of clients or a project in order to identify the information systems required. It develops computer programs or applications. It carries out the securing and implementation of development projects or IT fixes for software products that are part of medium to high complexity business and security solutions, to meet the needs of the organization and more particularly of sectors of the Bureau de la Sécurité.Main responsibilities:Analyze customer or project needs and identify appropriate technological solutions taking into account budget commitments and delivery deadlines.Coordinate the project between the production teams as well as during the implementation, offer technical support to operations, follow up on problems and follow up with project managers.Develop implementation strategies, analyze, design and document programs or applications. Develop or code programs or applications.Install and test software packages or implement applications with assigned customers.Act as a resource person for programmersEnsure the harmonious integration of the technical components of the solutions and resolve any problemsDesired skills:- Demonstrate at least 5 years of experience in a similar role (desired level: senior, tech lead)- Angular 2+- Java Spring, SpringBoot- CI / CD cloud technologies- Clean Code methodology- Knowledge of the security sector (asset)- Experience of development projects in agile modeRequired profile :- Demonstrate autonomy and determination- Demonstrate technological leadership- Possess technical and functional skills- Master problem solving- Be customer-oriented- Have very good intellectual capacities- Demonstrate professional rigor and thoroughnessAdvantages____________________________________________________________________________Responsibilities____________________________________________________________________________Qualifications____________________________________________________________________________Summary____________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Verdun, Québec
      • Contract
      Being an Analyst with us means:● Have a direct impact on the customer experience● To be able to see concretely the final product of his work● Participated in a multitude of large-scale projectsYou are the ideal candidate if you master:• Experience in stakeholder management.• Supplier management experience (or monthly, worked with suppliers).• Basic knowledge of databases.• Basic programming knowledge (being able to read pseudo-code).• Knowledge of the world of payment and / or counters.• At least 3 years of technical experience in analysis, technical support or incident management.What we offer you:● A constantly evolving work environment● Environment where the complexity of technological environments promotes development and encourages work / life balance● A collaborative and dynamic work climate● Paid remuneration● Competitive social benefits● A continuous training and development programAdvantages______________________________________________________________________________Responsibilities______________________________________________________________________________Qualifications______________________________________________________________________________Summary______________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Being an Analyst with us means:● Have a direct impact on the customer experience● To be able to see concretely the final product of his work● Participated in a multitude of large-scale projectsYou are the ideal candidate if you master:• Experience in stakeholder management.• Supplier management experience (or monthly, worked with suppliers).• Basic knowledge of databases.• Basic programming knowledge (being able to read pseudo-code).• Knowledge of the world of payment and / or counters.• At least 3 years of technical experience in analysis, technical support or incident management.What we offer you:● A constantly evolving work environment● Environment where the complexity of technological environments promotes development and encourages work / life balance● A collaborative and dynamic work climate● Paid remuneration● Competitive social benefits● A continuous training and development programAdvantages______________________________________________________________________________Responsibilities______________________________________________________________________________Qualifications______________________________________________________________________________Summary______________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Contract
      We are looking for a Bilingual Helpdesk Agents for our client in the printing and telecommunications industry. If you are tech savvy and have strong problem-solving skills with a passion for customer service, this role will be a great opportunity for you!As the Bilingual Helpdesk Agent , you will be responsible for triaging incoming calls and handling level 1 support requests.You would pre-diagnose the issues and identify the parts needed for the customer's repair visit.Advantages- Work for a top-tier organization in the Global Corporation- Earn the competitive wage of - $17.50 per hour- Monday to Friday- No weekends- 7:00am to 5:00pm- St Laurent area- Both on-site and remote- Remote work at the moment- Work full-time business hours on a 8-month assignment- Start Date: September 20th, 2021When you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Respond to customer calls in an efficient and attentive manner.• Propose fixes to customer issues based on the expertise of the supported products. Meet or exceed problem solving goals.• Follow escalation procedures and master the various internal IT systems•Communicate effectively and courteously in French and English with customers and colleagues• Ensure the integrity of the information that company holds on the customer's account and make corrections if necessary.• Act in a professional manner at all times when communicating with clientsQualifications• Bilingual (French and English)• Previous Helpdesk or technical support experience• Extremely customer-focused• Strong team player• Excellent telephone, organizational, and problem-solving skills• Ability to work quickly in high pressure situations• Superior interpersonal and communication skills• Ability to multi-task with keen attention to detail• Superior computer skills and technical proficiencySummaryIf you're interested in the Bilingual Helpdesk Agent role in St Laurent, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are looking for a Bilingual Helpdesk Agents for our client in the printing and telecommunications industry. If you are tech savvy and have strong problem-solving skills with a passion for customer service, this role will be a great opportunity for you!As the Bilingual Helpdesk Agent , you will be responsible for triaging incoming calls and handling level 1 support requests.You would pre-diagnose the issues and identify the parts needed for the customer's repair visit.Advantages- Work for a top-tier organization in the Global Corporation- Earn the competitive wage of - $17.50 per hour- Monday to Friday- No weekends- 7:00am to 5:00pm- St Laurent area- Both on-site and remote- Remote work at the moment- Work full-time business hours on a 8-month assignment- Start Date: September 20th, 2021When you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Respond to customer calls in an efficient and attentive manner.• Propose fixes to customer issues based on the expertise of the supported products. Meet or exceed problem solving goals.• Follow escalation procedures and master the various internal IT systems•Communicate effectively and courteously in French and English with customers and colleagues• Ensure the integrity of the information that company holds on the customer's account and make corrections if necessary.• Act in a professional manner at all times when communicating with clientsQualifications• Bilingual (French and English)• Previous Helpdesk or technical support experience• Extremely customer-focused• Strong team player• Excellent telephone, organizational, and problem-solving skills• Ability to work quickly in high pressure situations• Superior interpersonal and communication skills• Ability to multi-task with keen attention to detail• Superior computer skills and technical proficiencySummaryIf you're interested in the Bilingual Helpdesk Agent role in St Laurent, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Saint-Laurent, Québec
      • Contract
      We are looking for a Bilingual Helpdesk Agents for our client in the printing and telecommunications industry. If you are tech savvy and have strong problem-solving skills with a passion for customer service, this role will be a great opportunity for you!As the Bilingual Helpdesk Agent , you will be responsible for triaging incoming calls and handling level 1 support requests.You would pre-diagnose the issues and identify the parts needed for the customer's repair visit.Advantages- Work for a top-tier organization in the Global Corporation- Earn the competitive wage of - $17.50 per hour- Monday to Friday- No weekends- 8:00am to 5:00pm- St Laurent area- Both on-site and remote- Remote work at the moment- Work full-time business hours on a 8-month assignment- Start Date: November 8th, 2021When you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Respond to customer calls in an efficient and attentive manner.• Propose fixes to customer issues based on the expertise of the supported products. Meet or exceed problem solving goals.• Follow escalation procedures and master the various internal IT systems•Communicate effectively and courteously in French and English with customers and colleagues• Ensure the integrity of the information that company holds on the customer's account and make corrections if necessary.• Act in a professional manner at all times when communicating with clientsQualifications• Bilingual (French and English)• Previous Helpdesk or technical support experience• Extremely customer-focused• Strong team player• Excellent telephone, organizational, and problem-solving skills• Ability to work quickly in high pressure situations• Superior interpersonal and communication skills• Ability to multi-task with keen attention to detail• Superior computer skills and technical proficiencySummaryIf you're interested in the Bilingual Helpdesk Agent role in St Laurent, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are looking for a Bilingual Helpdesk Agents for our client in the printing and telecommunications industry. If you are tech savvy and have strong problem-solving skills with a passion for customer service, this role will be a great opportunity for you!As the Bilingual Helpdesk Agent , you will be responsible for triaging incoming calls and handling level 1 support requests.You would pre-diagnose the issues and identify the parts needed for the customer's repair visit.Advantages- Work for a top-tier organization in the Global Corporation- Earn the competitive wage of - $17.50 per hour- Monday to Friday- No weekends- 8:00am to 5:00pm- St Laurent area- Both on-site and remote- Remote work at the moment- Work full-time business hours on a 8-month assignment- Start Date: November 8th, 2021When you are placed through Randstad, you are also eligible for preferred rates on health, dental, and life insurance, as well as a corporate discount service. This Value-add program provides you with a wide range of options to suit your needs.Responsibilities• Respond to customer calls in an efficient and attentive manner.• Propose fixes to customer issues based on the expertise of the supported products. Meet or exceed problem solving goals.• Follow escalation procedures and master the various internal IT systems•Communicate effectively and courteously in French and English with customers and colleagues• Ensure the integrity of the information that company holds on the customer's account and make corrections if necessary.• Act in a professional manner at all times when communicating with clientsQualifications• Bilingual (French and English)• Previous Helpdesk or technical support experience• Extremely customer-focused• Strong team player• Excellent telephone, organizational, and problem-solving skills• Ability to work quickly in high pressure situations• Superior interpersonal and communication skills• Ability to multi-task with keen attention to detail• Superior computer skills and technical proficiencySummaryIf you're interested in the Bilingual Helpdesk Agent role in St Laurent, please apply online at www.randstad.ca. Qualified candidates will be contacted.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Laval, Québec
      • Contract
      Main Responsibilities Reporting to the North American Office Supervisor, the Helpdesk is responsible for the first level support offered to users: computer access, software.Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incidents and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMPing, traceroute, troubleshoots, GPO etc.Monday to Friday, 10AM to 6.30PM Mandatory language skills : Bilingual (French and English)AdvantagesMain Responsibilities Reporting to the North American Office Supervisor, the Helpdesk is responsible for the first level support offered to users: computer access, software.Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incidents and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMPing, traceroute, troubleshoots, GPO etc.Monday to Friday, 10AM to 6.30PM Mandatory language skills : Bilingual (French and English)ResponsibilitiesMain Responsibilities Reporting to the North American Office Supervisor, the Helpdesk is responsible for the first level support offered to users: computer access, software.Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incidents and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMPing, traceroute, troubleshoots, GPO etc.Monday to Friday, 10AM to 6.30PM Mandatory language skills : Bilingual (French and English)QualificationsMain Responsibilities Reporting to the North American Office Supervisor, the Helpdesk is responsible for the first level support offered to users: computer access, software.Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incidents and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMPing, traceroute, troubleshoots, GPO etc.Monday to Friday, 10AM to 6.30PM Mandatory language skills : Bilingual (French and English)SummaryMain Responsibilities Reporting to the North American Office Supervisor, the Helpdesk is responsible for the first level support offered to users: computer access, software.Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incidents and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMPing, traceroute, troubleshoots, GPO etc.Monday to Friday, 10AM to 6.30PM Mandatory language skills : Bilingual (French and English)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Main Responsibilities Reporting to the North American Office Supervisor, the Helpdesk is responsible for the first level support offered to users: computer access, software.Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incidents and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMPing, traceroute, troubleshoots, GPO etc.Monday to Friday, 10AM to 6.30PM Mandatory language skills : Bilingual (French and English)AdvantagesMain Responsibilities Reporting to the North American Office Supervisor, the Helpdesk is responsible for the first level support offered to users: computer access, software.Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incidents and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMPing, traceroute, troubleshoots, GPO etc.Monday to Friday, 10AM to 6.30PM Mandatory language skills : Bilingual (French and English)ResponsibilitiesMain Responsibilities Reporting to the North American Office Supervisor, the Helpdesk is responsible for the first level support offered to users: computer access, software.Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incidents and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMPing, traceroute, troubleshoots, GPO etc.Monday to Friday, 10AM to 6.30PM Mandatory language skills : Bilingual (French and English)QualificationsMain Responsibilities Reporting to the North American Office Supervisor, the Helpdesk is responsible for the first level support offered to users: computer access, software.Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incidents and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMPing, traceroute, troubleshoots, GPO etc.Monday to Friday, 10AM to 6.30PM Mandatory language skills : Bilingual (French and English)SummaryMain Responsibilities Reporting to the North American Office Supervisor, the Helpdesk is responsible for the first level support offered to users: computer access, software.Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incidents and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMPing, traceroute, troubleshoots, GPO etc.Monday to Friday, 10AM to 6.30PM Mandatory language skills : Bilingual (French and English)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Laval, Québec
      • Contract
      Main Responsibilities Reporting to the North American Office Supervisor, the IT Office Technician is responsible for the first level support offered to users: computer access, software, and hardware. Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incident and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMMonday to Friday, 07h30 to 16h00 Mandatory language skills : Bilingual (French and English)AdvantagesMain Responsibilities Reporting to the North American Office Supervisor, the IT Office Technician is responsible for the first level support offered to users: computer access, software, and hardware. Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incident and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMMonday to Friday, 07h30 to 16h00 Mandatory language skills: Bilingual (French and English)ResponsibilitiesMain Responsibilities Reporting to the North American Office Supervisor, the IT Office Technician is responsible for the first level support offered to users: computer access, software, and hardware. Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incident and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMMonday to Friday, 07h30 to 16h00 Mandatory language skills : Bilingual (French and English)QualificationsMain Responsibilities Reporting to the North American Office Supervisor, the IT Office Technician is responsible for the first level support offered to users: computer access, software, and hardware. Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incident and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMMonday to Friday, 07h30 to 16h00 Mandatory language skills : Bilingual (French and English)SummaryMain Responsibilities Reporting to the North American Office Supervisor, the IT Office Technician is responsible for the first level support offered to users: computer access, software, and hardware. Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incident and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMMonday to Friday, 07h30 to 16h00 Mandatory language skills : Bilingual (French and English)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Main Responsibilities Reporting to the North American Office Supervisor, the IT Office Technician is responsible for the first level support offered to users: computer access, software, and hardware. Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incident and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMMonday to Friday, 07h30 to 16h00 Mandatory language skills : Bilingual (French and English)AdvantagesMain Responsibilities Reporting to the North American Office Supervisor, the IT Office Technician is responsible for the first level support offered to users: computer access, software, and hardware. Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incident and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMMonday to Friday, 07h30 to 16h00 Mandatory language skills: Bilingual (French and English)ResponsibilitiesMain Responsibilities Reporting to the North American Office Supervisor, the IT Office Technician is responsible for the first level support offered to users: computer access, software, and hardware. Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incident and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMMonday to Friday, 07h30 to 16h00 Mandatory language skills : Bilingual (French and English)QualificationsMain Responsibilities Reporting to the North American Office Supervisor, the IT Office Technician is responsible for the first level support offered to users: computer access, software, and hardware. Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incident and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMMonday to Friday, 07h30 to 16h00 Mandatory language skills : Bilingual (French and English)SummaryMain Responsibilities Reporting to the North American Office Supervisor, the IT Office Technician is responsible for the first level support offered to users: computer access, software, and hardware. Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incident and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMMonday to Friday, 07h30 to 16h00 Mandatory language skills : Bilingual (French and English)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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