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      • Montréal, Québec
      • Permanent
      Are you passionate about helping people? Do you like to problem solve and be creative with technical solutions? Are you bilingual English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team.This is permanent full time position working as a Bilingual (English/French) Technical Support Representative. This position is remote - work from home. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.83/hourLocation: Anywhere in QuebecHours: Must be available to work rotational hours between Monday-Sunday, 7:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date : October 12th, 2021As a Bilingual Technical Support Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns.Responsibilities and duties:- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset AdvantagesHere are the advantages you can benefit from as a Bilingual Technical Support Representative:- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home - permanent remote position- Great work culture- Career progression opportunities- Equipment provided by the company- Employee benefit plan Responsibilities- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset QualificationsHere are the qualifications you must have to meet the requirements as a Bilingual Technical Support Agent:- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to tahina.renord@randstad.ca with the subject "Bilingual TSR - Quebec"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward. SummaryBilingual Technical Support Representative (English & French)Start date: October 12th 2021Pay Rate: $16.83/hour Availability: Monday to Sunday from 7am to 11 pm (rotational shifts) Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about helping people? Do you like to problem solve and be creative with technical solutions? Are you bilingual English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team.This is permanent full time position working as a Bilingual (English/French) Technical Support Representative. This position is remote - work from home. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.83/hourLocation: Anywhere in QuebecHours: Must be available to work rotational hours between Monday-Sunday, 7:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date : October 12th, 2021As a Bilingual Technical Support Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns.Responsibilities and duties:- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset AdvantagesHere are the advantages you can benefit from as a Bilingual Technical Support Representative:- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home - permanent remote position- Great work culture- Career progression opportunities- Equipment provided by the company- Employee benefit plan Responsibilities- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset QualificationsHere are the qualifications you must have to meet the requirements as a Bilingual Technical Support Agent:- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to tahina.renord@randstad.ca with the subject "Bilingual TSR - Quebec"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward. SummaryBilingual Technical Support Representative (English & French)Start date: October 12th 2021Pay Rate: $16.83/hour Availability: Monday to Sunday from 7am to 11 pm (rotational shifts) Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Are you passionate about helping people? Do you like to problem solve and be creative with technical solutions? Are you bilingual English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team.This is permanent full time position working as a Bilingual (English/French) Technical Support Representative. This position is remote - work from home. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.83/hourLocation: Anywhere in QuebecHours: Must be available to work rotational hours between Monday-Sunday, 7:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date : November 1st, 2021As a Bilingual Technical Support Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns.Responsibilities and duties:- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset AdvantagesHere are the advantages you can benefit from as a Bilingual Technical Support Representative:- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home - permanent remote position- Great work culture- Career progression opportunities- Equipment provided by the company- Employee benefit plan Responsibilities- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset QualificationsHere are the qualifications you must have to meet the requirements as a Bilingual Technical Support Agent:- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to tahina.renord@randstad.ca with the subject "Bilingual TSR - Quebec"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward. SummaryBilingual Technical Support Representative (English & French)Start date: November 1st 2021Pay Rate: $16.83/hour Availability: Monday to Sunday from 7am to 11 pm (rotational shifts) Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you passionate about helping people? Do you like to problem solve and be creative with technical solutions? Are you bilingual English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team.This is permanent full time position working as a Bilingual (English/French) Technical Support Representative. This position is remote - work from home. This is your chance to utilize your customer service experience in a corporate setting, and take the next milestone in your career!Salary: $16.83/hourLocation: Anywhere in QuebecHours: Must be available to work rotational hours between Monday-Sunday, 7:00AM - 11:00PM*you will be scheduled to work 5 shifts between Monday - Sunday, between 37.5-40 hours/week, with 2 days off.Start Date : November 1st, 2021As a Bilingual Technical Support Representative, you will provide solutions regarding customer inquiries while remaining courteous and empathetic towards their concerns.Responsibilities and duties:- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset AdvantagesHere are the advantages you can benefit from as a Bilingual Technical Support Representative:- Work with a leading global company- Permanent full time employment- Work from the comfort of your own home - permanent remote position- Great work culture- Career progression opportunities- Equipment provided by the company- Employee benefit plan Responsibilities- Inbound call centre environment (work from home)- Problem solving and troubleshooting guidance with clients by phone, chat or by email- Explaining details and processes to customers over the phone, email or chat to resolve their questions or concerns- Data entry in client profiles- Create a warm, and pleasant experience for clients- Escalate customer complaints and/or calls to your manager when necessary- Have a 1 call resolution mindset QualificationsHere are the qualifications you must have to meet the requirements as a Bilingual Technical Support Agent:- Excellent communication skills in English and French, verbal and written- Previous experience in Customer service is required- Strong problem-solving skills- Tech savvy and working knowledge of computers- Full time and flexible availability- Wired internet connection (Ethernet cable)Interested? Apply now.Here's how to apply:- submit your application directlyOR- send your CV directly to tahina.renord@randstad.ca with the subject "Bilingual TSR - Quebec"Also, if you know people interested in similar positions, please do not hesitate to provide them with our contact information; it will be our pleasure to help them!We look forward to discussing this opportunity with you.human forward. SummaryBilingual Technical Support Representative (English & French)Start date: November 1st 2021Pay Rate: $16.83/hour Availability: Monday to Sunday from 7am to 11 pm (rotational shifts) Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Are you looking for a new administrative challenge? Are you interested in a career in the health care field?Are you looking to join an organization that fosters the personal development of individuals, within a team dynamic, and offers stimulating career opportunities?Our client, an organization specialized in the health field, is looking to hire an administrative assistant for their downtown Montreal officeAdvantages- 37, 5 h ;- 3 weeks off;- Insurance ;- Telecommuting;- Summer schedule;- Stable and human team;- Competitive salary scale according to experience;- Organization of 5@7, Team Building events, etc.ResponsibilitiesTechnical Support:- Responds to questions from first level health professionals and refers calls to inspectors as appropriate;- Establish on-call schedule and maintain database for statistical purposes;- Take charge of a self-inspection campaign: send out notices, follow up according to established procedure, arrange meetings with the Director of Professional Services, as appropriate;Professional Inspections:- Administratively support professional inspection activities in community and health facility settings: scheduling appointments, following up with health professionals, correcting inspection reports, organizing schedules as well as inspector travel, etc..;- Provide administrative support to inspectors for specific competency-based inspections: clinical case layout, preparation of materials, correction of inspection reports, etc;- Participate technically in the development and updating of inspection tools;- Receive and process, in accordance with the policies in effect, requests from the syndic.- Receive and process requests from the trustee in accordance with the policies in effect;- Organize professional inspection committee meetings and take minutes as required;Professional and Administrative Services:- Provide technical support to the Assistant Director's coaching activities: patient management plan feedback tools, practice guides and standards, workgroups, support for members in difficulty, mentoring and coaching programs;- Maintains and files documents, including: procedure manuals, documentation and professional references- Processes general internal and external management correspondence as well as various reports, documents, articles and texts produced by management;- Carry out the logistical organization of management meetings;- Performs receptionist duties as required;Translated with www.DeepL.com/Translator (free version)Qualifications- Professional diploma in secretarial studies;- Minimum of three (3) years of secretarial and customer service experience;- Excellent knowledge of computer tools, including the use of a database and the Office 365 suite;- Good knowledge of pharmacy and the health care field, an asset;- Strong concern for quality and accuracy;- Autonomy and organizational skills;- Great discretion, tact and diplomacy in dealing with customers;- Excellent command of French, both oral and written;- Ability to communicate in English.;SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca and stephanie.desgagnes@randstad.ca and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you !Human forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a new administrative challenge? Are you interested in a career in the health care field?Are you looking to join an organization that fosters the personal development of individuals, within a team dynamic, and offers stimulating career opportunities?Our client, an organization specialized in the health field, is looking to hire an administrative assistant for their downtown Montreal officeAdvantages- 37, 5 h ;- 3 weeks off;- Insurance ;- Telecommuting;- Summer schedule;- Stable and human team;- Competitive salary scale according to experience;- Organization of 5@7, Team Building events, etc.ResponsibilitiesTechnical Support:- Responds to questions from first level health professionals and refers calls to inspectors as appropriate;- Establish on-call schedule and maintain database for statistical purposes;- Take charge of a self-inspection campaign: send out notices, follow up according to established procedure, arrange meetings with the Director of Professional Services, as appropriate;Professional Inspections:- Administratively support professional inspection activities in community and health facility settings: scheduling appointments, following up with health professionals, correcting inspection reports, organizing schedules as well as inspector travel, etc..;- Provide administrative support to inspectors for specific competency-based inspections: clinical case layout, preparation of materials, correction of inspection reports, etc;- Participate technically in the development and updating of inspection tools;- Receive and process, in accordance with the policies in effect, requests from the syndic.- Receive and process requests from the trustee in accordance with the policies in effect;- Organize professional inspection committee meetings and take minutes as required;Professional and Administrative Services:- Provide technical support to the Assistant Director's coaching activities: patient management plan feedback tools, practice guides and standards, workgroups, support for members in difficulty, mentoring and coaching programs;- Maintains and files documents, including: procedure manuals, documentation and professional references- Processes general internal and external management correspondence as well as various reports, documents, articles and texts produced by management;- Carry out the logistical organization of management meetings;- Performs receptionist duties as required;Translated with www.DeepL.com/Translator (free version)Qualifications- Professional diploma in secretarial studies;- Minimum of three (3) years of secretarial and customer service experience;- Excellent knowledge of computer tools, including the use of a database and the Office 365 suite;- Good knowledge of pharmacy and the health care field, an asset;- Strong concern for quality and accuracy;- Autonomy and organizational skills;- Great discretion, tact and diplomacy in dealing with customers;- Excellent command of French, both oral and written;- Ability to communicate in English.;SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca and stephanie.desgagnes@randstad.ca and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you !Human forward !Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Cloud System Administrator Looking for a new challenge as a Cloud System Administrator in the Montreal area? Would you like to join an international company specializing in business process optimization? Are you looking for a flexible position where you can work on multiple projects and work in a cloud-based environment? You meet most of these criteria: •Ability to find solutions to complex problems and learn quickly and independently.•Be able to quickly familiarize yourself with and master the administrative interface of different products.•Ability to listen and analyze needs, popularize and communicate ideas and technical concepts in a clear and adapted way to the interlocutor;•Bilingual (oral and written) English and French Your main tasks: •Installation and administration of Windows and Linux servers at the operating system level.•Installation and administration of Active Directory, DNS, DHCP, and network policy.•Installation of firewalls, tunnels and wireless networks.•Administer and support cloud infrastructure (AWS - GCP and Azure).•Ensure prompt follow-up and support to customers and internal teams•Manage different systems (MDM, file server, VPN, Google apps, and others).•Analyze the needs of the company and make recommendations on future strategic choices.•Manage the internal network as well as physical equipment.•Configure and manage system backups.•Diagnose router and network connection problems and make necessary recommendations.•Perform computer security operations such as encrypting data, installing 2FA, and creating secure connections with web services.•Analyze problems, participate in the search for solutions and develop new ways of doing things. You have:•DEC or AEC in computer science or DEP in technical support •A minimum of 5 years of experience in a related role.•Good knowledge of systems administration (Windows, Linux at the operating system level)•Experience in cloud server administration, Cloud Infrastructure (AWS - GCP and Azure).•Experience with Active Directory, DNS, DHCP and Network Policy Good knowledge of network administration (Security, Firewall, Tunnels, Wireless, etc.) You are looking for an environment that offers: •Large-scale environment •State-of-the-art technologies•A new challenge as a computer technician in the Montreal area•Flexibility Teleworking •A more than competitive salary + Bonus•Insurance Program•RRSAs•Multiple opportunities for career advancement •Cellular and Laptop provided Don't waste another minute! Send us your resume today to apply for this challenging position as a Cloud System Administrator in the Montreal area. Please contact us at isabelle.gauthier@randstad.caAdvantages•Large-scale environment •State-of-the-art technologies•A new challenge as a computer technician in the Montreal area•Flexibility Teleworking •A more than competitive salary + Bonus•Insurance Program•RRSAs•Multiple opportunities for career advancement •Cellular and Laptop provided Responsibilities•Installation and administration of Windows and Linux servers at the operating system level.•Installation and administration of Active Directory, DNS, DHCP, and network policy.•Installation of firewalls, tunnels and wireless networks.•Administer and support cloud infrastructure (AWS - GCP and Azure).•Ensure prompt follow-up and support to customers and internal teams•Manage different systems (MDM, file server, VPN, Google apps, and others).•Analyze the needs of the company and make recommendations on future strategic choices.•Manage the internal network as well as physical equipment.•Configure and manage system backups.•Diagnose router and network connection problems and make necessary recommendations.•Perform computer security operations such as encrypting data, installing 2FA, and creating secure connections with web services.•Analyze problems, participate in the search for solutions and develop new ways of doing things.Qualifications•DEC or AEC in computer science or DEP in technical support •A minimum of 5 years of experience in a related role.•Good knowledge of systems administration (Windows, Linux at the operating system level)•Experience in cloud server administration, Cloud Infrastructure (AWS - GCP and Azure).•Experience with Active Directory, DNS, DHCP and Network Policy Good knowledge of network administration (Security, Firewall, Tunnels, Wireless, etc.) SummaryDon't waste another minute! Send us your resume today to apply for this challenging position as a Cloud System Administrator in the Montreal area. Please contact us at isabelle.gauthier@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Cloud System Administrator Looking for a new challenge as a Cloud System Administrator in the Montreal area? Would you like to join an international company specializing in business process optimization? Are you looking for a flexible position where you can work on multiple projects and work in a cloud-based environment? You meet most of these criteria: •Ability to find solutions to complex problems and learn quickly and independently.•Be able to quickly familiarize yourself with and master the administrative interface of different products.•Ability to listen and analyze needs, popularize and communicate ideas and technical concepts in a clear and adapted way to the interlocutor;•Bilingual (oral and written) English and French Your main tasks: •Installation and administration of Windows and Linux servers at the operating system level.•Installation and administration of Active Directory, DNS, DHCP, and network policy.•Installation of firewalls, tunnels and wireless networks.•Administer and support cloud infrastructure (AWS - GCP and Azure).•Ensure prompt follow-up and support to customers and internal teams•Manage different systems (MDM, file server, VPN, Google apps, and others).•Analyze the needs of the company and make recommendations on future strategic choices.•Manage the internal network as well as physical equipment.•Configure and manage system backups.•Diagnose router and network connection problems and make necessary recommendations.•Perform computer security operations such as encrypting data, installing 2FA, and creating secure connections with web services.•Analyze problems, participate in the search for solutions and develop new ways of doing things. You have:•DEC or AEC in computer science or DEP in technical support •A minimum of 5 years of experience in a related role.•Good knowledge of systems administration (Windows, Linux at the operating system level)•Experience in cloud server administration, Cloud Infrastructure (AWS - GCP and Azure).•Experience with Active Directory, DNS, DHCP and Network Policy Good knowledge of network administration (Security, Firewall, Tunnels, Wireless, etc.) You are looking for an environment that offers: •Large-scale environment •State-of-the-art technologies•A new challenge as a computer technician in the Montreal area•Flexibility Teleworking •A more than competitive salary + Bonus•Insurance Program•RRSAs•Multiple opportunities for career advancement •Cellular and Laptop provided Don't waste another minute! Send us your resume today to apply for this challenging position as a Cloud System Administrator in the Montreal area. Please contact us at isabelle.gauthier@randstad.caAdvantages•Large-scale environment •State-of-the-art technologies•A new challenge as a computer technician in the Montreal area•Flexibility Teleworking •A more than competitive salary + Bonus•Insurance Program•RRSAs•Multiple opportunities for career advancement •Cellular and Laptop provided Responsibilities•Installation and administration of Windows and Linux servers at the operating system level.•Installation and administration of Active Directory, DNS, DHCP, and network policy.•Installation of firewalls, tunnels and wireless networks.•Administer and support cloud infrastructure (AWS - GCP and Azure).•Ensure prompt follow-up and support to customers and internal teams•Manage different systems (MDM, file server, VPN, Google apps, and others).•Analyze the needs of the company and make recommendations on future strategic choices.•Manage the internal network as well as physical equipment.•Configure and manage system backups.•Diagnose router and network connection problems and make necessary recommendations.•Perform computer security operations such as encrypting data, installing 2FA, and creating secure connections with web services.•Analyze problems, participate in the search for solutions and develop new ways of doing things.Qualifications•DEC or AEC in computer science or DEP in technical support •A minimum of 5 years of experience in a related role.•Good knowledge of systems administration (Windows, Linux at the operating system level)•Experience in cloud server administration, Cloud Infrastructure (AWS - GCP and Azure).•Experience with Active Directory, DNS, DHCP and Network Policy Good knowledge of network administration (Security, Firewall, Tunnels, Wireless, etc.) SummaryDon't waste another minute! Send us your resume today to apply for this challenging position as a Cloud System Administrator in the Montreal area. Please contact us at isabelle.gauthier@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Are you a system administrator based in the greater Montreal area with more than 3 years of experience? As an IT Manager, would you like to ensure the maintenance and proper functioning of a computer park of more than 300 users and professional accountants, divided over 8 sites? Do you always offer exceptional service to users? If so, this opportunity is for you!AdvantagesWhy do you want to get this IT Manager job:•Group insurance paid at 50% by the employer;•Competitive salary;•Telework possible;•Annual quality of life program;•VRSP program;•PAAE.ResponsibilitiesReporting to the General Manager, the incumbent based in Montreal will be responsible for:•Contribute to the evolution of the company's multi-site network architecture;•Ensure the reliability, efficiency, performance and security of the IT infrastructure;•Ensure the configuration, analysis, updates and resolution of network and server alerts;•Provide technical support at all levels to business users;•Manage the life cycle of the IT equipment;•Target and address opportunities with realistic solutions and associated costs.QualificationsTo excel in this role, you will need the following technical knowledge:•3 years of minimum experience as a system administrator / IT asset management;•Knowledge and agility with M365;•Ease of automation and scripting with PowerShell;•Network and firewall level experience (Cisco, Fortinet);•Experience with Veeam and relief sites;•BD SQL troubleshooting;•Knowledge of DELL servers (an asset);•Knowledge of VOIP telephony (an asset).You will also need to have the following skills:•Bilingual (French and functional English);•Demonstrate solid autonomy;•Hold a valid driver's license.SummaryThank you for applying for this position as IT Manager. We will review your request and get back to you promptly if your profile matches our criteria.Contact Jonathan Lavoie to discuss this role: jonathan.lavoie@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a system administrator based in the greater Montreal area with more than 3 years of experience? As an IT Manager, would you like to ensure the maintenance and proper functioning of a computer park of more than 300 users and professional accountants, divided over 8 sites? Do you always offer exceptional service to users? If so, this opportunity is for you!AdvantagesWhy do you want to get this IT Manager job:•Group insurance paid at 50% by the employer;•Competitive salary;•Telework possible;•Annual quality of life program;•VRSP program;•PAAE.ResponsibilitiesReporting to the General Manager, the incumbent based in Montreal will be responsible for:•Contribute to the evolution of the company's multi-site network architecture;•Ensure the reliability, efficiency, performance and security of the IT infrastructure;•Ensure the configuration, analysis, updates and resolution of network and server alerts;•Provide technical support at all levels to business users;•Manage the life cycle of the IT equipment;•Target and address opportunities with realistic solutions and associated costs.QualificationsTo excel in this role, you will need the following technical knowledge:•3 years of minimum experience as a system administrator / IT asset management;•Knowledge and agility with M365;•Ease of automation and scripting with PowerShell;•Network and firewall level experience (Cisco, Fortinet);•Experience with Veeam and relief sites;•BD SQL troubleshooting;•Knowledge of DELL servers (an asset);•Knowledge of VOIP telephony (an asset).You will also need to have the following skills:•Bilingual (French and functional English);•Demonstrate solid autonomy;•Hold a valid driver's license.SummaryThank you for applying for this position as IT Manager. We will review your request and get back to you promptly if your profile matches our criteria.Contact Jonathan Lavoie to discuss this role: jonathan.lavoie@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      • $50,000 - $53,000 per year
      Customer Service Agent - $ 50 k to $ 53 k - AnjouOur client is looking for a Plant Manager.This is in the field of security and offers diversified solutions to a large market in order to positively contribute to a safer environment for all.The operator will have to manage administrative tasks related to the alarm center.AdvantagesThe customer service agent will have the following advantages:- Permanent position located in Anjou- Salary of $ 50 k to $ 53 k- Hours Monday to Friday 8:30 am to 5:00 pm with a one hour dinner break- 2 weeks of paid vacation- 5 sick days per year- Social advantagesResponsibilitiesThe cusotmer service agent must:- Provide courteous and respectful service to customers; maintain professional relationships with customers when speaking with a customer- Make sure you understand and respond to customer complaints and emergencies; writing down messages and delivering them daily to customer technical support- Add and modify information relevant to the customer in the software of the Lanvac and Sentinel and Servicenter central: such as updating the emergency list.- Make sure that all the information is sent to the control panel for changes that are not entered directly into the control panel software.- Sort emails regarding follow-ups to be done for customer account irregularities that come from the central and distribute them to the technical service- Occasionally, various other administrative requests by the supervisor to the technical service- Reconciliation of supplier invoices linked to plant costs, versus what is invoiced to customers.Qualifications- High school diploma- Spoken and written bilingualism- Facilitated to speak with customers on topics relevant to the plant- Courtesy and interpersonal skills- Resourcefulness, sense of organization and prioritiesSummaryIf you are interested in this position in Anjou, contact us immediately and you could start working as early as next week!You can send us your CV to audrey.huard@randstad.ca and mag.paga@randstad.ca. You can also reach us by phone at 514.252.0099 ext. 2.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Customer Service Agent - $ 50 k to $ 53 k - AnjouOur client is looking for a Plant Manager.This is in the field of security and offers diversified solutions to a large market in order to positively contribute to a safer environment for all.The operator will have to manage administrative tasks related to the alarm center.AdvantagesThe customer service agent will have the following advantages:- Permanent position located in Anjou- Salary of $ 50 k to $ 53 k- Hours Monday to Friday 8:30 am to 5:00 pm with a one hour dinner break- 2 weeks of paid vacation- 5 sick days per year- Social advantagesResponsibilitiesThe cusotmer service agent must:- Provide courteous and respectful service to customers; maintain professional relationships with customers when speaking with a customer- Make sure you understand and respond to customer complaints and emergencies; writing down messages and delivering them daily to customer technical support- Add and modify information relevant to the customer in the software of the Lanvac and Sentinel and Servicenter central: such as updating the emergency list.- Make sure that all the information is sent to the control panel for changes that are not entered directly into the control panel software.- Sort emails regarding follow-ups to be done for customer account irregularities that come from the central and distribute them to the technical service- Occasionally, various other administrative requests by the supervisor to the technical service- Reconciliation of supplier invoices linked to plant costs, versus what is invoiced to customers.Qualifications- High school diploma- Spoken and written bilingualism- Facilitated to speak with customers on topics relevant to the plant- Courtesy and interpersonal skills- Resourcefulness, sense of organization and prioritiesSummaryIf you are interested in this position in Anjou, contact us immediately and you could start working as early as next week!You can send us your CV to audrey.huard@randstad.ca and mag.paga@randstad.ca. You can also reach us by phone at 514.252.0099 ext. 2.Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montreal, Québec
      • Permanent
        Your challenge! Reporting to the Design Supervisor, the Industrial Designer’s mission is to take charge of layout, design and technical production activities aimed to achieve different design projects for the Containerboard Packaging Group. You use your professional knowledge of graphic design equipment to optimize designs and target areas for improvement and innovation. You also communicate with internal or external suppliers to verify quotes, as needed. In this way, you ensure that you design products that reflect your customers’ reality and that completely satisfy their needs.Individual responsibilities Design solutions that meet the customer’s needs while taking into account the manufacturing reality, respecting deadlines and budget, to the customer’s / user’s satisfactionGather required information and communicate expected costs/timeline to completion for each project to Marketing and SalesAnalyze and understand customer needsManage and document your activities and projects (new requests, matrices, specifications, samples, contract reviews, etc.)Provide technical support and optimize designsIdentify opportunities for improvement and propose solutionsWrite technical documentsCollaborate in the testing and prototyping of these materials and processes as requiredExperiences and strengths DEC (college diploma) in Mechanical Engineering, Industrial Design Technology or equivalent2 to 5 years experienceStrong design skillsGood attention to detailAbility to work independentlyAbility to proactively address issues and problems by proposing solutionsAbility to quickly understand and meet customer needsThe energy that makes it possible to get things doneAbility to support and advise business partners in analyzing their needs and finding solutionsRigour and agility to handle projects based on their scope, budget and timelinesProficiency in technical design softwareProficiency in French and English, Information additionnelle Contractual position for a period of 12 months #revealyourpotential #LifeAtCascades Cascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner. Use of the masculine in our communications refers equally to both women and men. About CascadesTo be part of Cascades is to reveal the full potential of materials, people and ideas. We are source of possibilities.Since 1964, we have been providing sustainable, innovative and value-creating solutions in packaging, hygiene and recovery.Join 12,000 women and men working in a network of more than 90 operating units located in North America and Europe.  
        Your challenge! Reporting to the Design Supervisor, the Industrial Designer’s mission is to take charge of layout, design and technical production activities aimed to achieve different design projects for the Containerboard Packaging Group. You use your professional knowledge of graphic design equipment to optimize designs and target areas for improvement and innovation. You also communicate with internal or external suppliers to verify quotes, as needed. In this way, you ensure that you design products that reflect your customers’ reality and that completely satisfy their needs.Individual responsibilities Design solutions that meet the customer’s needs while taking into account the manufacturing reality, respecting deadlines and budget, to the customer’s / user’s satisfactionGather required information and communicate expected costs/timeline to completion for each project to Marketing and SalesAnalyze and understand customer needsManage and document your activities and projects (new requests, matrices, specifications, samples, contract reviews, etc.)Provide technical support and optimize designsIdentify opportunities for improvement and propose solutionsWrite technical documentsCollaborate in the testing and prototyping of these materials and processes as requiredExperiences and strengths DEC (college diploma) in Mechanical Engineering, Industrial Design Technology or equivalent2 to 5 years experienceStrong design skillsGood attention to detailAbility to work independentlyAbility to proactively address issues and problems by proposing solutionsAbility to quickly understand and meet customer needsThe energy that makes it possible to get things doneAbility to support and advise business partners in analyzing their needs and finding solutionsRigour and agility to handle projects based on their scope, budget and timelinesProficiency in technical design softwareProficiency in French and English, Information additionnelle Contractual position for a period of 12 months #revealyourpotential #LifeAtCascades Cascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner. Use of the masculine in our communications refers equally to both women and men. About CascadesTo be part of Cascades is to reveal the full potential of materials, people and ideas. We are source of possibilities.Since 1964, we have been providing sustainable, innovative and value-creating solutions in packaging, hygiene and recovery.Join 12,000 women and men working in a network of more than 90 operating units located in North America and Europe.  
      • Montréal, Québec
      • Permanent
      • $22.00 per hour
      This is a great opportunity as a Dispatcher in the Customer Care and Technical Support Centre. You will be handling all the inquiries, and distributing all requests from internal customers - You must be available to work from Monday to Friday from 7:00 am to 7:00 am Semaine 1 : 4 jours de 12 heures Semaine 2 : 3 jours de 12 heures - Full-time position, schedule given 4 weeks in advance - Salary: 22$/hr.- Long term position with the possibility of permanence - Easy access via public transportation- Downtown Montreal Advantages- Nice working environment- Great experience to add to your CV- Competitive salary- Learning or development opportunities- Informal working environment - business-casual dress- A welcoming culture for new employeesResponsibilitiesAs a Dispatcher - Technical Team Level in Montreal, you would be responsible for:- Managing and receiving requests from the internal clients for building maintenance - Assign workers according to the task to be performed, while following up and updating customer requests in the intervention management tool - Prepare work tickets and follow up with operators on the progress of requests - Define mechanical priorities with the hospital's operational team.- All other related tasks. Qualifications- Bilingual, English and French- Strong ability to manage priorities and emergencies- Minimum 1 year experience in customer service, emergency communications, transportation dispatch or health care- Basic computer skills- College diploma or university certificate;- Sense of initiative and autonomy- Interpersonal and teamwork skills;Summary- Schedule from Monday to Friday from 7:00 am to 7:00 am- Salary: 22$/hr.- Long term position with the possibility of permanence - Easy access via public transportation- Downtown Montreal Are you the ideal candidate for this role? Send us your updated CV with the subject "Dispatcher":karen.leiton@randstad.ca or ali.abouzeid@randstad.ca or florence.lefebvre@randstad.ca Also, if you know of anyone interested in similar positions, please feel free to forward them our contact information; we'd love to meet them!We are here to help you seize this opportunity,#CustomerExperience #Dispatcher #CX #CustomerService #DispatcherRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      This is a great opportunity as a Dispatcher in the Customer Care and Technical Support Centre. You will be handling all the inquiries, and distributing all requests from internal customers - You must be available to work from Monday to Friday from 7:00 am to 7:00 am Semaine 1 : 4 jours de 12 heures Semaine 2 : 3 jours de 12 heures - Full-time position, schedule given 4 weeks in advance - Salary: 22$/hr.- Long term position with the possibility of permanence - Easy access via public transportation- Downtown Montreal Advantages- Nice working environment- Great experience to add to your CV- Competitive salary- Learning or development opportunities- Informal working environment - business-casual dress- A welcoming culture for new employeesResponsibilitiesAs a Dispatcher - Technical Team Level in Montreal, you would be responsible for:- Managing and receiving requests from the internal clients for building maintenance - Assign workers according to the task to be performed, while following up and updating customer requests in the intervention management tool - Prepare work tickets and follow up with operators on the progress of requests - Define mechanical priorities with the hospital's operational team.- All other related tasks. Qualifications- Bilingual, English and French- Strong ability to manage priorities and emergencies- Minimum 1 year experience in customer service, emergency communications, transportation dispatch or health care- Basic computer skills- College diploma or university certificate;- Sense of initiative and autonomy- Interpersonal and teamwork skills;Summary- Schedule from Monday to Friday from 7:00 am to 7:00 am- Salary: 22$/hr.- Long term position with the possibility of permanence - Easy access via public transportation- Downtown Montreal Are you the ideal candidate for this role? Send us your updated CV with the subject "Dispatcher":karen.leiton@randstad.ca or ali.abouzeid@randstad.ca or florence.lefebvre@randstad.ca Also, if you know of anyone interested in similar positions, please feel free to forward them our contact information; we'd love to meet them!We are here to help you seize this opportunity,#CustomerExperience #Dispatcher #CX #CustomerService #DispatcherRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montreal, Québec
      • Permanent
      Your challenge! Reporting to the Design Supervisor, the Industrial Designer’s mission is to take charge of layout, design and technical production activities aimed to achieve high quality design project. You use your professional knowledge of graphic design equipment to optimize designs and target areas for improvement and innovation. You also communicate with internal or external suppliers to verify quotes, as needed. In this way, you ensure that you design products that reflect your customers’ reality and that completely satisfy their needs.Why work at Cascades Work-life balance (telecommuting, flexible hours);Employee Assistance Program (EAP);Training Centre;Long-term career management plan;Work environment focused on sharing knowledge and valuing individual and team successes.Profit sharing;RRSP and group insurance with significant employer participation;Personal computer equipment purchase program;Many other Cascades advantages!Individual responsibilities Design solutions that meet the customer’s needs while taking into account the manufacturing reality, respecting deadlines and budget, to the customer’s / user’s satisfactionGather required information and communicate expected costs/timeline to completion for each project to Marketing and SalesAnalyze and understand customer needsManage and document your activities and projects (new requests, matrices, specifications, samples, contract reviews, etc.)Provide technical support and optimize designsIdentify opportunities for improvement and propose solutionsWrite technical documentsFind innovative manufacturing processes, materials, and finishesCollaborate in the testing and prototyping of these materials and processes as requiredExperiences and strengths DEC (college diploma) in Mechanical Engineering, Industrial Design Technology or equivalent2 to 5 years experienceStrong design skillsGood attention to detailAbility to work independentlyInnovative mindset and high level of creativityAbility to proactively address issues and problems by proposing solutionsAbility to quickly understand and meet customer needsThe energy that makes it possible to get things doneAbility to support and advise business partners in analyzing their needs and finding solutionsRigour and agility to handle projects based on their scope, budget and timelinesProficiency in technical design softwareProficiency in French and EnglishInformation aditionnelle Poste de 40 heures par semaine #revealyourpotential #LifeAtCascades Cascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner. Use of the masculine in our communications refers equally to both women and men. About CascadesTo be part of Cascades is to reveal the full potential of materials, people and ideas. We are source of possibilities.Since 1964, we have been providing sustainable, innovative and value-creating solutions in packaging, hygiene and recovery.Join 12,000 women and men working in a network of more than 90 operating units located in North America and Europe. 
      Your challenge! Reporting to the Design Supervisor, the Industrial Designer’s mission is to take charge of layout, design and technical production activities aimed to achieve high quality design project. You use your professional knowledge of graphic design equipment to optimize designs and target areas for improvement and innovation. You also communicate with internal or external suppliers to verify quotes, as needed. In this way, you ensure that you design products that reflect your customers’ reality and that completely satisfy their needs.Why work at Cascades Work-life balance (telecommuting, flexible hours);Employee Assistance Program (EAP);Training Centre;Long-term career management plan;Work environment focused on sharing knowledge and valuing individual and team successes.Profit sharing;RRSP and group insurance with significant employer participation;Personal computer equipment purchase program;Many other Cascades advantages!Individual responsibilities Design solutions that meet the customer’s needs while taking into account the manufacturing reality, respecting deadlines and budget, to the customer’s / user’s satisfactionGather required information and communicate expected costs/timeline to completion for each project to Marketing and SalesAnalyze and understand customer needsManage and document your activities and projects (new requests, matrices, specifications, samples, contract reviews, etc.)Provide technical support and optimize designsIdentify opportunities for improvement and propose solutionsWrite technical documentsFind innovative manufacturing processes, materials, and finishesCollaborate in the testing and prototyping of these materials and processes as requiredExperiences and strengths DEC (college diploma) in Mechanical Engineering, Industrial Design Technology or equivalent2 to 5 years experienceStrong design skillsGood attention to detailAbility to work independentlyInnovative mindset and high level of creativityAbility to proactively address issues and problems by proposing solutionsAbility to quickly understand and meet customer needsThe energy that makes it possible to get things doneAbility to support and advise business partners in analyzing their needs and finding solutionsRigour and agility to handle projects based on their scope, budget and timelinesProficiency in technical design softwareProficiency in French and EnglishInformation aditionnelle Poste de 40 heures par semaine #revealyourpotential #LifeAtCascades Cascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner. Use of the masculine in our communications refers equally to both women and men. About CascadesTo be part of Cascades is to reveal the full potential of materials, people and ideas. We are source of possibilities.Since 1964, we have been providing sustainable, innovative and value-creating solutions in packaging, hygiene and recovery.Join 12,000 women and men working in a network of more than 90 operating units located in North America and Europe. 
      • Montréal, Québec
      • Permanent
      Are you looking for a SQL Developer / Modeling Consultant position? Do you want to make a difference and join a multidisciplinary team in a company ahead of its time?A company that creates innovative solutions thanks to their stochastic and combinatorial approach unique in the world! Within a dynamic team, you will find a stimulating environment where your autonomy and leadership will be valued.You will have the opportunity to help their clients conceptualize their business models on their innovative financial modeling and simulation platform!A company that counts among its customers Hydro-Québec, Énergir, Investissement Québec, AIMIA, the African Development Bank, the city of Montreal and many others. They also work in partnership with so-called companies such as Accenture, PMP and CGI.So this permanent SQL developer position in teleworking or in recent, open-concept offices in downtown Montreal may be for you!AdvantagesOur client hires you as a permanent employee with a range of hyper-competitive advantages such as:• A competitive salary with the possibility of performance bonuses;• A group insurance program;• Great autonomy in your work and flexible hours;• Paid vacation during the holiday season, in addition to regular vacations;• Happy hours and corporate activities;• Unlimited snacks, drinks, tea and coffee;• Reimbursement of sports activity costs, school fees or professional training.ResponsibilitiesTheir innovative platform provides a controlled working environment with a familiar Excel interface that uses the power of a centralized database for data storage and archiving! Are you interested in the following activities?• Analyze business needs with the client and define modeling needs• Model in the application with several Excel files, integrate them into the platform, develop models on the platform and link them to an SQL database• Propose new modeling approaches based on its expertise• Ensure a strong business relationship with the client• Provide technical support to platform users• Train users at clients' level of the platform• Test new application functionality • Migrate SQL data to a new version of the applicationQualificationsQualifications: • A degree or diploma in Engineering, Computer Science or a related field, or relevant work experience in a related field (administration, information technology) • Up to 2 years of relevant database development experience with the use of Microsoft Excel and Microsoft SQL Server • Knowledge in migrating data to SQL from other data sources such as PDF, CSV and EXCEL• Excellent analytical and problem-solving skills• Interest and aptitude for financial modeling and data processing• Autonomous, energetic, and have sound judgment• Bilingualism (French and English)• Bonus points if you have experience with: ETL tools and consultingSummaryYou want to know more?Do not hesitate to send me your CV with your contact details to the email:kamelya.aygun@randstad.ca or send me an invitation on LinkedIn to Kamelya Aygun.So that we can exchange!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you looking for a SQL Developer / Modeling Consultant position? Do you want to make a difference and join a multidisciplinary team in a company ahead of its time?A company that creates innovative solutions thanks to their stochastic and combinatorial approach unique in the world! Within a dynamic team, you will find a stimulating environment where your autonomy and leadership will be valued.You will have the opportunity to help their clients conceptualize their business models on their innovative financial modeling and simulation platform!A company that counts among its customers Hydro-Québec, Énergir, Investissement Québec, AIMIA, the African Development Bank, the city of Montreal and many others. They also work in partnership with so-called companies such as Accenture, PMP and CGI.So this permanent SQL developer position in teleworking or in recent, open-concept offices in downtown Montreal may be for you!AdvantagesOur client hires you as a permanent employee with a range of hyper-competitive advantages such as:• A competitive salary with the possibility of performance bonuses;• A group insurance program;• Great autonomy in your work and flexible hours;• Paid vacation during the holiday season, in addition to regular vacations;• Happy hours and corporate activities;• Unlimited snacks, drinks, tea and coffee;• Reimbursement of sports activity costs, school fees or professional training.ResponsibilitiesTheir innovative platform provides a controlled working environment with a familiar Excel interface that uses the power of a centralized database for data storage and archiving! Are you interested in the following activities?• Analyze business needs with the client and define modeling needs• Model in the application with several Excel files, integrate them into the platform, develop models on the platform and link them to an SQL database• Propose new modeling approaches based on its expertise• Ensure a strong business relationship with the client• Provide technical support to platform users• Train users at clients' level of the platform• Test new application functionality • Migrate SQL data to a new version of the applicationQualificationsQualifications: • A degree or diploma in Engineering, Computer Science or a related field, or relevant work experience in a related field (administration, information technology) • Up to 2 years of relevant database development experience with the use of Microsoft Excel and Microsoft SQL Server • Knowledge in migrating data to SQL from other data sources such as PDF, CSV and EXCEL• Excellent analytical and problem-solving skills• Interest and aptitude for financial modeling and data processing• Autonomous, energetic, and have sound judgment• Bilingualism (French and English)• Bonus points if you have experience with: ETL tools and consultingSummaryYou want to know more?Do not hesitate to send me your CV with your contact details to the email:kamelya.aygun@randstad.ca or send me an invitation on LinkedIn to Kamelya Aygun.So that we can exchange!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Dorval, Québec
      • Permanent
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The End User Services Analyst provides technical support to Air Canada’s end user environments to ensure successful availability, continuity and security of IT services. Analysts will act as the end user advocate, communicate status and outcomes to stakeholders, drive process improvements and ensure adherence to ITIL/ITSM best practices.  ResponsibilitiesEnsure adherence to defined organizational processes for continued consistency of IT services deliveryManage IT services catalogue on a continued basis, by working closely with IT Service OwnersAct as first point of contact into IT organizationMeasure and report on key service-level metrics, including average response time, first-contact-resolution rate, mean time to repair, call avoidance, demand mix and end-user productivityPromote use of self service and review service catalogue to reduce service cost & enhance user experienceBring in operational efficiency into IT service management by reducing ticket volumes through root case analysis, periodic reviews and process improvementsCollaborate in conducting end user surveys and create action plans, as requiredManage IT vendors that support End User and Service Desk supportMonitor critical systems, and support resolution of critical/non-critical incidentsMaintain and support all end user devices including desktops, laptops, mobile devices, airport devices, field devices, etc.Work closely with relevant stakeholders to collect and use information for improved business and operational performanceProvide support for the business analysis and technology/business integration effortsSupport requirements gathering, systems analysis and business case development for IT initiativesSupport definition and maintenance of methods, techniques and calculations for identifying ways to improve business/technical processesQualifications Mandatory Covid-19 Vaccination Required as of October 31st 20213-5 years of IT technology or operations experience in a large company ITIL Practitioner or Intermediate Level certification, strong understanding of ITIL service management processesIT related education and University degree/technical certification or relevant work experienceStrong knowledge of PC hardware and related technologiesStrong Knowledge of iOS, Android, SOTI platform and related mobility technologiesHighly flexible and adaptable to a continually changing environmentCritical thinking & analytical skills - problem diagnosis, resolution options, successful plan executionSelf-motivated and results-orientedEffective communication skills, both oral and writtenAbility to travel as requiredCandidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.  Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The End User Services Analyst provides technical support to Air Canada’s end user environments to ensure successful availability, continuity and security of IT services. Analysts will act as the end user advocate, communicate status and outcomes to stakeholders, drive process improvements and ensure adherence to ITIL/ITSM best practices.  ResponsibilitiesEnsure adherence to defined organizational processes for continued consistency of IT services deliveryManage IT services catalogue on a continued basis, by working closely with IT Service OwnersAct as first point of contact into IT organizationMeasure and report on key service-level metrics, including average response time, first-contact-resolution rate, mean time to repair, call avoidance, demand mix and end-user productivityPromote use of self service and review service catalogue to reduce service cost & enhance user experienceBring in operational efficiency into IT service management by reducing ticket volumes through root case analysis, periodic reviews and process improvementsCollaborate in conducting end user surveys and create action plans, as requiredManage IT vendors that support End User and Service Desk supportMonitor critical systems, and support resolution of critical/non-critical incidentsMaintain and support all end user devices including desktops, laptops, mobile devices, airport devices, field devices, etc.Work closely with relevant stakeholders to collect and use information for improved business and operational performanceProvide support for the business analysis and technology/business integration effortsSupport requirements gathering, systems analysis and business case development for IT initiativesSupport definition and maintenance of methods, techniques and calculations for identifying ways to improve business/technical processesQualifications Mandatory Covid-19 Vaccination Required as of October 31st 20213-5 years of IT technology or operations experience in a large company ITIL Practitioner or Intermediate Level certification, strong understanding of ITIL service management processesIT related education and University degree/technical certification or relevant work experienceStrong knowledge of PC hardware and related technologiesStrong Knowledge of iOS, Android, SOTI platform and related mobility technologiesHighly flexible and adaptable to a continually changing environmentCritical thinking & analytical skills - problem diagnosis, resolution options, successful plan executionSelf-motivated and results-orientedEffective communication skills, both oral and writtenAbility to travel as requiredCandidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.  Linguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
      • Laval, Québec
      • Permanent
      • $19.00 per hour
      Have you just finished your computer science technique and want a first experience in the field? Do you like helping customers over the phone and finding the right solutions for them? Are you available to work 40 hours / week and want a permanent position?We have a job for you!We are looking for IT technicians who wish to work in a call center to offer IT support to their internal employees around the world. You will use a ticketing system to resolve issues with internal customers.For this position, you must have a diploma in computer science (DEC / AEC / DEP / certifications) or have a few years of experience in technical telephone support in a company.Position: Level 1 Technical Support AgentSchedule:: must be available Monday to Sunday between 5:00 a.m. and midnight, 7 days / week (5 consecutive days and 2 days off together) for a total of 40 hours / weekThe work schedule changes every 2 months, it is a freelance and the schedules are allocated according to seniority;Training: 5 weeks from hiring (3 weeks in tele-work and 2 weeks in the office)Salary: 19$/hrsAdvantagesAs an employee, you have the right:- to a permanent position with full group insurance after 3 months;- Discounts in stores- Possibility of enrolling in a pension plan and / or a share purchase plan;- 5 weeks training from the start- Dynamic work environment;ResponsibilitiesAs a level 1 technical support agent, you will have to:• Provide first level IT support to internal customers;• Record incidents and service requests in the ticketing system• Ensure constant maintenance of all service requests via the ticketing tool, monitor the progress of the resolution of requests, inform the people concerned of the progress of their request by effectively communicating the diagnosis and the solution to them , in addition, to update the information related tointerventions made in the system, if necessary;• Send second level requests to the team responsible for cases that require a higher technical leveladvanced;• Provide excellent customer service and follow up with users to ensure efficiencythe problem-solving process;• All other related tasks.QualificationsFor this position, you must:• Hold a diploma in computer science, applicable certifications or equivalent (DEC, AEC, DEP, Certifications).• Have already worked in an IT and / or IT call center (an August)• Be perfectly bilingual (English and French) because you will have to answer calls in both languages ​​(80% in English)• Have a good knowledge of the Microsoft environment and the following IT tools: SuiteMicrosoft Office, Azure, Exchange, SCCM, Cisco Unified CM administration, Active directory, Citrix, VMware (aasset);SummaryPosition: Level 1 Technical Support AgentSchedule:: must be available Monday to Sunday between 5:00 a.m. and midnight, 7 days / week (5 consecutive days and 2 days off together) for a total of 40 hours / weekThe work schedule changes every 2 months, it is a freelance and the schedules are allocated according to seniority;Training: 5 weeks from hiring (3 weeks in tele-work and 2 weeks in the office)Salary: 19$/hrsVery important to reiterate that for this position you must be:- Perfectly bilingual (English / French)- Hold a diploma in computer science (DEC / AEC / DEP / certifications)If you are interested in this position, please send us your CV to karell.fucile@randstad.ca and enter as the title ''technical support agent - laval ''Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Have you just finished your computer science technique and want a first experience in the field? Do you like helping customers over the phone and finding the right solutions for them? Are you available to work 40 hours / week and want a permanent position?We have a job for you!We are looking for IT technicians who wish to work in a call center to offer IT support to their internal employees around the world. You will use a ticketing system to resolve issues with internal customers.For this position, you must have a diploma in computer science (DEC / AEC / DEP / certifications) or have a few years of experience in technical telephone support in a company.Position: Level 1 Technical Support AgentSchedule:: must be available Monday to Sunday between 5:00 a.m. and midnight, 7 days / week (5 consecutive days and 2 days off together) for a total of 40 hours / weekThe work schedule changes every 2 months, it is a freelance and the schedules are allocated according to seniority;Training: 5 weeks from hiring (3 weeks in tele-work and 2 weeks in the office)Salary: 19$/hrsAdvantagesAs an employee, you have the right:- to a permanent position with full group insurance after 3 months;- Discounts in stores- Possibility of enrolling in a pension plan and / or a share purchase plan;- 5 weeks training from the start- Dynamic work environment;ResponsibilitiesAs a level 1 technical support agent, you will have to:• Provide first level IT support to internal customers;• Record incidents and service requests in the ticketing system• Ensure constant maintenance of all service requests via the ticketing tool, monitor the progress of the resolution of requests, inform the people concerned of the progress of their request by effectively communicating the diagnosis and the solution to them , in addition, to update the information related tointerventions made in the system, if necessary;• Send second level requests to the team responsible for cases that require a higher technical leveladvanced;• Provide excellent customer service and follow up with users to ensure efficiencythe problem-solving process;• All other related tasks.QualificationsFor this position, you must:• Hold a diploma in computer science, applicable certifications or equivalent (DEC, AEC, DEP, Certifications).• Have already worked in an IT and / or IT call center (an August)• Be perfectly bilingual (English and French) because you will have to answer calls in both languages ​​(80% in English)• Have a good knowledge of the Microsoft environment and the following IT tools: SuiteMicrosoft Office, Azure, Exchange, SCCM, Cisco Unified CM administration, Active directory, Citrix, VMware (aasset);SummaryPosition: Level 1 Technical Support AgentSchedule:: must be available Monday to Sunday between 5:00 a.m. and midnight, 7 days / week (5 consecutive days and 2 days off together) for a total of 40 hours / weekThe work schedule changes every 2 months, it is a freelance and the schedules are allocated according to seniority;Training: 5 weeks from hiring (3 weeks in tele-work and 2 weeks in the office)Salary: 19$/hrsVery important to reiterate that for this position you must be:- Perfectly bilingual (English / French)- Hold a diploma in computer science (DEC / AEC / DEP / certifications)If you are interested in this position, please send us your CV to karell.fucile@randstad.ca and enter as the title ''technical support agent - laval ''Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Baie-d'Urfé, Québec
      • Permanent
      We are currently looking for a customer service representative in Baie D'urfe for a distributor company. Come groove with us…we are in pursuit of creative, confident, charismatic go-getters! This person would be responsible for the day to day procedures within the customer service department. Be part of an ever-growing team.AdvantagesPosition: Customer Service RepresentativeLocation: Baie D’Urfe, QuebecSchedule: 8:30am-5:00pmSalary $40,000-$45,000Full medical and dental benefits, we offer a wide range of competitive group benefits such Health & Dental, Vision, Life, Critical Illness, Short and Long-Term Disability as well as a generous wellness incentive and an Employee Assistance Program.We value work life balance and offer a causal and fun environment Lively social calendar…there’s always something for everyone!!Our onsite subsidized cafeteria caters to the foodie in each of us. Plenty of healthy (and not so healthy choices)Generous employee discount on all of our cool gearConvenient location with access to free parkingOn-going learning opportunitiesNot to mention the opportunity to work in a highly talented, winning team!ResponsibilitiesAnswer incoming calls from clients and enter the orders into the ERP system;Search for part numbers and follow-up on the status of orders;Prepare credit notes and issue return authorizations; Invoices, method of shipment, terms;Serve as a backup to other service-related tasks :Directing end-users to the closest ASC in their vicinity;Provide RMA’s to ASC’s and end-users for repair returns;Assisting customers at the service counter (occasional lifting of up to 20kl required) ;Provide customers with tracking delivery information for units/repairs as requested ;Prepare and provide estimates to customers for out of warranty repairs;Provide repair information to the customers as required for warranty / out of warranty repairs;Review reports and ensure open work orders are closed at month end.Complete regular clerical duties on an on-going basis;Provide assistance to Purchaser’s as required;Provide exceptional customer service;Other duties assigned as required; Qualifications1 – 3 years of related experience in order entry, preferably in a distribution or warehouse setting, with a background in electronics/technical support considered an asset;Able to read schematics and block diagrams an asset;Proficiency with Microsoft Office Applications, knowledge of JD Edwards an asset, but can be taught;Excellent communications skills (written/verbal) and interpersonal skills;Demonstrated organizational ability and follow-through;Demonstrated ability to work in a fast paced, dynamic environment and can prioritize work;Demonstrated ability to work harmoniously in a team as well as autonomously;Strong attention to detail;Fluently bilingual (English/French) If interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or give us a call at 514-695-3315SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca or sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are currently looking for a customer service representative in Baie D'urfe for a distributor company. Come groove with us…we are in pursuit of creative, confident, charismatic go-getters! This person would be responsible for the day to day procedures within the customer service department. Be part of an ever-growing team.AdvantagesPosition: Customer Service RepresentativeLocation: Baie D’Urfe, QuebecSchedule: 8:30am-5:00pmSalary $40,000-$45,000Full medical and dental benefits, we offer a wide range of competitive group benefits such Health & Dental, Vision, Life, Critical Illness, Short and Long-Term Disability as well as a generous wellness incentive and an Employee Assistance Program.We value work life balance and offer a causal and fun environment Lively social calendar…there’s always something for everyone!!Our onsite subsidized cafeteria caters to the foodie in each of us. Plenty of healthy (and not so healthy choices)Generous employee discount on all of our cool gearConvenient location with access to free parkingOn-going learning opportunitiesNot to mention the opportunity to work in a highly talented, winning team!ResponsibilitiesAnswer incoming calls from clients and enter the orders into the ERP system;Search for part numbers and follow-up on the status of orders;Prepare credit notes and issue return authorizations; Invoices, method of shipment, terms;Serve as a backup to other service-related tasks :Directing end-users to the closest ASC in their vicinity;Provide RMA’s to ASC’s and end-users for repair returns;Assisting customers at the service counter (occasional lifting of up to 20kl required) ;Provide customers with tracking delivery information for units/repairs as requested ;Prepare and provide estimates to customers for out of warranty repairs;Provide repair information to the customers as required for warranty / out of warranty repairs;Review reports and ensure open work orders are closed at month end.Complete regular clerical duties on an on-going basis;Provide assistance to Purchaser’s as required;Provide exceptional customer service;Other duties assigned as required; Qualifications1 – 3 years of related experience in order entry, preferably in a distribution or warehouse setting, with a background in electronics/technical support considered an asset;Able to read schematics and block diagrams an asset;Proficiency with Microsoft Office Applications, knowledge of JD Edwards an asset, but can be taught;Excellent communications skills (written/verbal) and interpersonal skills;Demonstrated organizational ability and follow-through;Demonstrated ability to work in a fast paced, dynamic environment and can prioritize work;Demonstrated ability to work harmoniously in a team as well as autonomously;Strong attention to detail;Fluently bilingual (English/French) If interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or give us a call at 514-695-3315SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca or sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Baie-d'Urfé, Québec
      • Permanent
      • $40,000 - $50,000 per year
      We are currently looking for a customer service representative in Baie D'urfe for a distributor company. Come groove with us…we are in pursuit of creative, confident, charismatic go-getters! This person would be responsible for the day to day procedures within the customer service department. Be part of an ever-growing team.AdvantagesPosition: Customer Service RepresentativeLocation: Baie D’Urfe, QuebecSchedule: 8:30am-5:00pmSalary $40,000-$45,000Full medical and dental benefits, we offer a wide range of competitive group benefits such Health & Dental, Vision, Life, Critical Illness, Short and Long-Term Disability as well as a generous wellness incentive and an Employee Assistance Program.We value work life balance and offer a causal and fun environment Lively social calendar…there’s always something for everyone!!Our onsite subsidized cafeteria caters to the foodie in each of us. Plenty of healthy (and not so healthy choices)Generous employee discount on all of our cool gearConvenient location with access to free parkingOn-going learning opportunitiesNot to mention the opportunity to work in a highly talented, winning team!ResponsibilitiesAnswer incoming calls from clients and enter the orders into the ERP system;Search for part numbers and follow-up on the status of orders;Prepare credit notes and issue return authorizations; Invoices, method of shipment, terms;Serve as a backup to other service-related tasks :Directing end-users to the closest ASC in their vicinity;Provide RMA’s to ASC’s and end-users for repair returns;Assisting customers at the service counter (occasional lifting of up to 20kl required) ;Provide customers with tracking delivery information for units/repairs as requested ;Prepare and provide estimates to customers for out of warranty repairs;Provide repair information to the customers as required for warranty / out of warranty repairs;Review reports and ensure open work orders are closed at month end.Complete regular clerical duties on an on-going basis;Provide assistance to Purchaser’s as required;Provide exceptional customer service;Other duties assigned as required; Qualifications1 – 3 years of related experience in order entry, preferably in a distribution or warehouse setting, with a background in electronics/technical support considered an asset;Able to read schematics and block diagrams an asset;Proficiency with Microsoft Office Applications, knowledge of JD Edwards an asset, but can be taught;Excellent communications skills (written/verbal) and interpersonal skills;Demonstrated organizational ability and follow-through;Demonstrated ability to work in a fast paced, dynamic environment and can prioritize work;Demonstrated ability to work harmoniously in a team as well as autonomously;Strong attention to detail;Fluently bilingual (English/French) If interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or give us a call at 514-695-3315SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca or sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are currently looking for a customer service representative in Baie D'urfe for a distributor company. Come groove with us…we are in pursuit of creative, confident, charismatic go-getters! This person would be responsible for the day to day procedures within the customer service department. Be part of an ever-growing team.AdvantagesPosition: Customer Service RepresentativeLocation: Baie D’Urfe, QuebecSchedule: 8:30am-5:00pmSalary $40,000-$45,000Full medical and dental benefits, we offer a wide range of competitive group benefits such Health & Dental, Vision, Life, Critical Illness, Short and Long-Term Disability as well as a generous wellness incentive and an Employee Assistance Program.We value work life balance and offer a causal and fun environment Lively social calendar…there’s always something for everyone!!Our onsite subsidized cafeteria caters to the foodie in each of us. Plenty of healthy (and not so healthy choices)Generous employee discount on all of our cool gearConvenient location with access to free parkingOn-going learning opportunitiesNot to mention the opportunity to work in a highly talented, winning team!ResponsibilitiesAnswer incoming calls from clients and enter the orders into the ERP system;Search for part numbers and follow-up on the status of orders;Prepare credit notes and issue return authorizations; Invoices, method of shipment, terms;Serve as a backup to other service-related tasks :Directing end-users to the closest ASC in their vicinity;Provide RMA’s to ASC’s and end-users for repair returns;Assisting customers at the service counter (occasional lifting of up to 20kl required) ;Provide customers with tracking delivery information for units/repairs as requested ;Prepare and provide estimates to customers for out of warranty repairs;Provide repair information to the customers as required for warranty / out of warranty repairs;Review reports and ensure open work orders are closed at month end.Complete regular clerical duties on an on-going basis;Provide assistance to Purchaser’s as required;Provide exceptional customer service;Other duties assigned as required; Qualifications1 – 3 years of related experience in order entry, preferably in a distribution or warehouse setting, with a background in electronics/technical support considered an asset;Able to read schematics and block diagrams an asset;Proficiency with Microsoft Office Applications, knowledge of JD Edwards an asset, but can be taught;Excellent communications skills (written/verbal) and interpersonal skills;Demonstrated organizational ability and follow-through;Demonstrated ability to work in a fast paced, dynamic environment and can prioritize work;Demonstrated ability to work harmoniously in a team as well as autonomously;Strong attention to detail;Fluently bilingual (English/French) If interested in this opportunity or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or give us a call at 514-695-3315SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca or sean.lynch@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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