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    11 jobs found for Technical support in Verdun, Québec

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      • Montréal, Québec
      • Permanent
      Our client Nestlé Nespresso S.A. is the market leader in premium-portioned coffee and one of the fastest growing operating businesses of the Nestlé Group. We are currently hiring Digital Agents for the Nespresso call center located in Montreal. Are you passionate about customer service and want to represent a globally recognized brand?Can you serve a variety of clients and assist them at different levels in both official languages?* Remote during the pandemicTraining starting April 22nd, 2022Advantages• A full-time position 40 hours per week• A competitive and scalable salary• Corporate discounts from Nespresso• Weekly pay• Access to group pricing with our partner, SunLife, for insurance.Responsibilities• Assist customers in their purchasing process by phone or email;• Provide technical support on the various ranges of products offered;• Carry out telephone satisfaction surveys;• Provide exemplary service and proactively manage customer relationsQualifications• High school or college diploma with relevant experience;• Minimum of 2 years of experience in a call center environment;• Experience with a high-end clientele, a great asset;• Ability to manage priorities and problem solving skills;• Customer oriented and customer service;• Has excellent communication skills;• Perfectly bilingual both orally and in writing (French and English);• Skill with computer tools.SummaryWorking conditions :You work from Monday to Friday (schedule up to 8 p.m. in the evening)You will take a French / English language testYou must be equipped with a high speed internet connectionRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Our client Nestlé Nespresso S.A. is the market leader in premium-portioned coffee and one of the fastest growing operating businesses of the Nestlé Group. We are currently hiring Digital Agents for the Nespresso call center located in Montreal. Are you passionate about customer service and want to represent a globally recognized brand?Can you serve a variety of clients and assist them at different levels in both official languages?* Remote during the pandemicTraining starting April 22nd, 2022Advantages• A full-time position 40 hours per week• A competitive and scalable salary• Corporate discounts from Nespresso• Weekly pay• Access to group pricing with our partner, SunLife, for insurance.Responsibilities• Assist customers in their purchasing process by phone or email;• Provide technical support on the various ranges of products offered;• Carry out telephone satisfaction surveys;• Provide exemplary service and proactively manage customer relationsQualifications• High school or college diploma with relevant experience;• Minimum of 2 years of experience in a call center environment;• Experience with a high-end clientele, a great asset;• Ability to manage priorities and problem solving skills;• Customer oriented and customer service;• Has excellent communication skills;• Perfectly bilingual both orally and in writing (French and English);• Skill with computer tools.SummaryWorking conditions :You work from Monday to Friday (schedule up to 8 p.m. in the evening)You will take a French / English language testYou must be equipped with a high speed internet connectionRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Montréal, Québec
      • Permanent
      Are you a level 1 IT Support Technician ready to take on a new challenge in the greater Montreal area? Are you looking for the opportunity to grow within an innovative company that is one of the world's biggest players in its industry? Become part of a team of experts and grow within a large corporation with its stocks listed on the Toronto Stock Exchange.AdvantagesWhy do you want to get this IT Support Technician job?•Retirement plan;•Complete range of group insurance;•Employee assistance program;•Free parking OR discounts for public transportation;•Bonus when the technician is "on call" in the rotating emergency team.ResponsibilitiesReporting to the Customer Service Supervisor, you will be responsible for:•Interact with customers to provide support for the company's products and services;•Analyze, diagnose and resolve “hardware and / or software” problems related to the customer's request;•Note and document the information related to the problems or the customer's request;•Maintain knowledge of products, processes, etc .;•Promote online services, the online store as well as the online support;•Respond to emergency assistance calls outside of office hours (rotating emergency team);•Participate in and support the continuous improvement program.QualificationsTo excel in this role, you will need to have the following skills :•DEC in electronics, computer science or any other relevant studies or experience in a similar field;•Minimum of 2 years of customer service experience in a technical support position;•Perfectly trilingual - French / English / Spanish (mandatory);•Proficiency in the MS Office suite;•Organized, autonomous, responsible;•Strong customer orientation.The following skills are an asset :•Network knowledge (TCP / IP, Firewall, DNS, etc.);SummaryThank you for applying for this IT Support Technician position. We will review your request and get back to you promptly if your profile matches our criteria.Contact Jonathan Lavoie to discuss this role: jonathan.lavoie@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you a level 1 IT Support Technician ready to take on a new challenge in the greater Montreal area? Are you looking for the opportunity to grow within an innovative company that is one of the world's biggest players in its industry? Become part of a team of experts and grow within a large corporation with its stocks listed on the Toronto Stock Exchange.AdvantagesWhy do you want to get this IT Support Technician job?•Retirement plan;•Complete range of group insurance;•Employee assistance program;•Free parking OR discounts for public transportation;•Bonus when the technician is "on call" in the rotating emergency team.ResponsibilitiesReporting to the Customer Service Supervisor, you will be responsible for:•Interact with customers to provide support for the company's products and services;•Analyze, diagnose and resolve “hardware and / or software” problems related to the customer's request;•Note and document the information related to the problems or the customer's request;•Maintain knowledge of products, processes, etc .;•Promote online services, the online store as well as the online support;•Respond to emergency assistance calls outside of office hours (rotating emergency team);•Participate in and support the continuous improvement program.QualificationsTo excel in this role, you will need to have the following skills :•DEC in electronics, computer science or any other relevant studies or experience in a similar field;•Minimum of 2 years of customer service experience in a technical support position;•Perfectly trilingual - French / English / Spanish (mandatory);•Proficiency in the MS Office suite;•Organized, autonomous, responsible;•Strong customer orientation.The following skills are an asset :•Network knowledge (TCP / IP, Firewall, DNS, etc.);SummaryThank you for applying for this IT Support Technician position. We will review your request and get back to you promptly if your profile matches our criteria.Contact Jonathan Lavoie to discuss this role: jonathan.lavoie@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Montréal, Québec
      • Permanent
      Are you a level 1 IT Support Technician ready to take on a new challenge in the greater Montreal area? Are you looking for the opportunity to grow within an innovative company that is one of the world's biggest players in its industry? Become part of a team of experts and grow within a large corporation with its stocks listed on the Toronto Stock Exchange.AdvantagesWhy do you want to get this IT Support Technician job?•Retirement plan;•Complete range of group insurance;•Employee assistance program;•Free parking OR discounts for public transportation;•Bonus when the technician is "on call" in the rotating emergency team.ResponsibilitiesReporting to the Customer Service Supervisor, you will be responsible for:•Interact with customers to provide support for the company's products and services;•Analyze, diagnose and resolve “hardware and / or software” problems related to the customer's request;•Note and document the information related to the problems or the customer's request;•Maintain knowledge of products, processes, etc .;•Promote online services, the online store as well as the online support;•Respond to emergency assistance calls outside of office hours (rotating emergency team);•Participate in and support the continuous improvement program.QualificationsTo excel in this role, you will need to have the following skills :•DEC in electronics, computer science or any other relevant studies or experience in a similar field;•Minimum of 2 years of customer service experience in a technical support position;•Perfectly trilingual - French / English / Spanish (mandatory);•Proficiency in the MS Office suite;•Organized, autonomous, responsible;•Strong customer orientation.The following skills are an asset :•Network knowledge (TCP / IP, Firewall, DNS, etc.);SummaryThank you for applying for this IT Support Technician position. We will review your request and get back to you promptly if your profile matches our criteria.Contact Isabelle Gauthier to discuss this role: isabelle.gauthier@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you a level 1 IT Support Technician ready to take on a new challenge in the greater Montreal area? Are you looking for the opportunity to grow within an innovative company that is one of the world's biggest players in its industry? Become part of a team of experts and grow within a large corporation with its stocks listed on the Toronto Stock Exchange.AdvantagesWhy do you want to get this IT Support Technician job?•Retirement plan;•Complete range of group insurance;•Employee assistance program;•Free parking OR discounts for public transportation;•Bonus when the technician is "on call" in the rotating emergency team.ResponsibilitiesReporting to the Customer Service Supervisor, you will be responsible for:•Interact with customers to provide support for the company's products and services;•Analyze, diagnose and resolve “hardware and / or software” problems related to the customer's request;•Note and document the information related to the problems or the customer's request;•Maintain knowledge of products, processes, etc .;•Promote online services, the online store as well as the online support;•Respond to emergency assistance calls outside of office hours (rotating emergency team);•Participate in and support the continuous improvement program.QualificationsTo excel in this role, you will need to have the following skills :•DEC in electronics, computer science or any other relevant studies or experience in a similar field;•Minimum of 2 years of customer service experience in a technical support position;•Perfectly trilingual - French / English / Spanish (mandatory);•Proficiency in the MS Office suite;•Organized, autonomous, responsible;•Strong customer orientation.The following skills are an asset :•Network knowledge (TCP / IP, Firewall, DNS, etc.);SummaryThank you for applying for this IT Support Technician position. We will review your request and get back to you promptly if your profile matches our criteria.Contact Isabelle Gauthier to discuss this role: isabelle.gauthier@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Montréal, Québec
      • Permanent
      Are you looking for a new administrative challenge? Are you interested in a career in the field of translation?Are you looking to join an organization that fosters the personal development of individuals, within a team dynamic, and offers stimulating career opportunities?Our client, a company specialized in the field of translation, is looking to hire a Specialist in computer-assisted translation for their downtown Montreal office.What the company will offer you:- 37, 5 hours by week;- 4 weeks of vacations ;- Insurance ;- Telecommuting or face to face (flexibility);- Work-family balance;- Stable and human team;- Salary range from $45k/year to $65k/year (depending on experience);- Paid training up to 2 times/year;- Possibility of loaning office and computer equipment;Advantages- 37, 5 hours by week;- 4 weeks of vacations ;- Insurance ;- Telecommuting or face to face (flexibility);- Work-family balance;- Stable and human team;- Salary range from $45k/year to $65k/year (depending on experience);- Paid training up to 2 times/year;- Possibility of loaning office and computer equipment;Responsibilities- Provide technical support for CAT tools;- Document CAT processes and best practices;- Validate new features of our CAT tools, translation memory servers and analysis packages;- Develop custom technology solutions for specific needs;- Participate in continuous and professional process improvement;- Perform pre-processing and post-processing of files to be translated using a CAT tool;- Perform quality assurance checks on translated files;- Find solutions to problems reported by production teams or caused by the translation process;- Transfer knowledge to colleagues in the course of daily activities;- Evaluate selected projects to assist the Business Development team in presenting accurate quotes to current or potential clients;- Prepare various types of files for localization, including recording and scripting as required, to ensure compliance with client requirements and data integrity;- Occasionally performs related eidetic and localization tasks;- Manage translation memories and align documents for translation memories;- Participate in teleconferences or meetings with selected clients as required;Qualifications- College degree in computer science or related field;- At least two years of experience in CAT tool engineering;- Knowledge of localization tools and ability to provide training on their use;- Ability to establish links or "connectors" between translation support tools and content management systems;Ability to design macros or program shortcuts to facilitate the work of operators- Mastery of the various methods of data extraction, import and export;- Knowledge of machine translation engines, and ability to configure and integrate them with translation tools;- Proficiency in CAT software, particularly SDL Trados;- Excellent knowledge of MS Office suite;- Good knowledge of XLF, JSON, HTML, XML and XLIFF;- Knowledge of web technologies;- Ideally, experience in a language services firm;- Fluency in French and English (oral and written);SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca and stephanie.desgagnes@randstad.ca and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you !Human forward !Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you looking for a new administrative challenge? Are you interested in a career in the field of translation?Are you looking to join an organization that fosters the personal development of individuals, within a team dynamic, and offers stimulating career opportunities?Our client, a company specialized in the field of translation, is looking to hire a Specialist in computer-assisted translation for their downtown Montreal office.What the company will offer you:- 37, 5 hours by week;- 4 weeks of vacations ;- Insurance ;- Telecommuting or face to face (flexibility);- Work-family balance;- Stable and human team;- Salary range from $45k/year to $65k/year (depending on experience);- Paid training up to 2 times/year;- Possibility of loaning office and computer equipment;Advantages- 37, 5 hours by week;- 4 weeks of vacations ;- Insurance ;- Telecommuting or face to face (flexibility);- Work-family balance;- Stable and human team;- Salary range from $45k/year to $65k/year (depending on experience);- Paid training up to 2 times/year;- Possibility of loaning office and computer equipment;Responsibilities- Provide technical support for CAT tools;- Document CAT processes and best practices;- Validate new features of our CAT tools, translation memory servers and analysis packages;- Develop custom technology solutions for specific needs;- Participate in continuous and professional process improvement;- Perform pre-processing and post-processing of files to be translated using a CAT tool;- Perform quality assurance checks on translated files;- Find solutions to problems reported by production teams or caused by the translation process;- Transfer knowledge to colleagues in the course of daily activities;- Evaluate selected projects to assist the Business Development team in presenting accurate quotes to current or potential clients;- Prepare various types of files for localization, including recording and scripting as required, to ensure compliance with client requirements and data integrity;- Occasionally performs related eidetic and localization tasks;- Manage translation memories and align documents for translation memories;- Participate in teleconferences or meetings with selected clients as required;Qualifications- College degree in computer science or related field;- At least two years of experience in CAT tool engineering;- Knowledge of localization tools and ability to provide training on their use;- Ability to establish links or "connectors" between translation support tools and content management systems;Ability to design macros or program shortcuts to facilitate the work of operators- Mastery of the various methods of data extraction, import and export;- Knowledge of machine translation engines, and ability to configure and integrate them with translation tools;- Proficiency in CAT software, particularly SDL Trados;- Excellent knowledge of MS Office suite;- Good knowledge of XLF, JSON, HTML, XML and XLIFF;- Knowledge of web technologies;- Ideally, experience in a language services firm;- Fluency in French and English (oral and written);SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca and stephanie.desgagnes@randstad.ca and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you !Human forward !Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Montréal, Québec
      • Permanent
      Are you looking for a new administrative challenge? Are you interested in a career in the field of translation?Are you looking to join an organization that fosters the personal development of individuals, within a team dynamic, and offers stimulating career opportunities?Our client, a company specialized in the field of translation, is looking to hire a Specialist in computer-assisted translation for their downtown Montreal office.What the company will offer you:- 37, 5 hours by week;- 4 weeks of vacations ;- Insurance ;- Telecommuting or face to face (flexibility);- Work-family balance;- Stable and human team;- Salary range from $45k/year to $65k/year (depending on experience);- Paid training up to 2 times/year;- Possibility of loaning office and computer equipment;Advantages- 37, 5 hours by week;- 4 weeks of vacations ;- Insurance ;- Telecommuting or face to face (flexibility);- Work-family balance;- Stable and human team;- Salary range from $45k/year to $65k/year (depending on experience);- Paid training up to 2 times/year;- Possibility of loaning office and computer equipment;Responsibilities- Provide technical support for CAT tools;- Document CAT processes and best practices;- Validate new features of our CAT tools, translation memory servers and analysis packages;- Develop custom technology solutions for specific needs;- Participate in continuous and professional process improvement;- Perform pre-processing and post-processing of files to be translated using a CAT tool;- Perform quality assurance checks on translated files;- Find solutions to problems reported by production teams or caused by the translation process;- Transfer knowledge to colleagues in the course of daily activities;- Evaluate selected projects to assist the Business Development team in presenting accurate quotes to current or potential clients;- Prepare various types of files for localization, including recording and scripting as required, to ensure compliance with client requirements and data integrity;- Occasionally performs related eidetic and localization tasks;- Manage translation memories and align documents for translation memories;- Participate in teleconferences or meetings with selected clients as required;Qualifications- College degree in computer science or related field;- At least two years of experience in CAT tool engineering;- Knowledge of localization tools and ability to provide training on their use;- Ability to establish links or "connectors" between translation support tools and content management systems;Ability to design macros or program shortcuts to facilitate the work of operators- Mastery of the various methods of data extraction, import and export;- Knowledge of machine translation engines, and ability to configure and integrate them with translation tools;- Proficiency in CAT software, particularly SDL Trados;- Excellent knowledge of MS Office suite;- Good knowledge of XLF, JSON, HTML, XML and XLIFF;- Knowledge of web technologies;- Ideally, experience in a language services firm;- Fluency in French and English (oral and written);SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca and stephanie.desgagnes@randstad.ca and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you !Human forward !Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you looking for a new administrative challenge? Are you interested in a career in the field of translation?Are you looking to join an organization that fosters the personal development of individuals, within a team dynamic, and offers stimulating career opportunities?Our client, a company specialized in the field of translation, is looking to hire a Specialist in computer-assisted translation for their downtown Montreal office.What the company will offer you:- 37, 5 hours by week;- 4 weeks of vacations ;- Insurance ;- Telecommuting or face to face (flexibility);- Work-family balance;- Stable and human team;- Salary range from $45k/year to $65k/year (depending on experience);- Paid training up to 2 times/year;- Possibility of loaning office and computer equipment;Advantages- 37, 5 hours by week;- 4 weeks of vacations ;- Insurance ;- Telecommuting or face to face (flexibility);- Work-family balance;- Stable and human team;- Salary range from $45k/year to $65k/year (depending on experience);- Paid training up to 2 times/year;- Possibility of loaning office and computer equipment;Responsibilities- Provide technical support for CAT tools;- Document CAT processes and best practices;- Validate new features of our CAT tools, translation memory servers and analysis packages;- Develop custom technology solutions for specific needs;- Participate in continuous and professional process improvement;- Perform pre-processing and post-processing of files to be translated using a CAT tool;- Perform quality assurance checks on translated files;- Find solutions to problems reported by production teams or caused by the translation process;- Transfer knowledge to colleagues in the course of daily activities;- Evaluate selected projects to assist the Business Development team in presenting accurate quotes to current or potential clients;- Prepare various types of files for localization, including recording and scripting as required, to ensure compliance with client requirements and data integrity;- Occasionally performs related eidetic and localization tasks;- Manage translation memories and align documents for translation memories;- Participate in teleconferences or meetings with selected clients as required;Qualifications- College degree in computer science or related field;- At least two years of experience in CAT tool engineering;- Knowledge of localization tools and ability to provide training on their use;- Ability to establish links or "connectors" between translation support tools and content management systems;Ability to design macros or program shortcuts to facilitate the work of operators- Mastery of the various methods of data extraction, import and export;- Knowledge of machine translation engines, and ability to configure and integrate them with translation tools;- Proficiency in CAT software, particularly SDL Trados;- Excellent knowledge of MS Office suite;- Good knowledge of XLF, JSON, HTML, XML and XLIFF;- Knowledge of web technologies;- Ideally, experience in a language services firm;- Fluency in French and English (oral and written);SummaryAre you interested in this position? Please send your application by email to gregory.milhau@randstad.ca and stephanie.desgagnes@randstad.ca and we will contact you shortly if your profile matches the criteria.We look forward to speaking with you !Human forward !Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Montréal, Québec
      • Permanent
      A foundation located in the east of Montreal is looking for an administrative assistant.Under the supervision of the Clinical Services Branch, the Administrative Assistant performs technical and administrative functions to support the Clinical Team and its management, such as maintaining thedatabase, production of documents and organization of various files. Do you want to work in a foundation that has a social mission at the level of young people? Do you want to make a difference in the lives of several families by helping to structure the new branch of this NPO? Are you a resourceful person who is open to change and continuous improvement? Then we have the perfect position for you!AdvantagesYour advantages as an administrative assistant on this position located in the East of Montreal:• Permanent position of 35 hours per week: 8:30 a.m. to 4:30 p.m.• Salary $22 to $27 per hour depending on experience• 4 weeks of vacation• Group insurance and RRSPs• 10 sick days and 14 public holidays per year• Company with a highly recognized social mission where your work will have an impact on the lives of many people.ResponsibilitiesParticipate in the review and application of clinical processes and procedures;• Ensures the organization, implementation and monitoring of various technical and administrative activities includingincluding: reports, note taking, data entry, statistics,day, logs of minutes and documents in the context of clinical meetings or withpartners;• Provide support to the management of clinical services, among others; coordinate meetings, makecalendar entries, writing and designing documents, etc.;• Participate in accountability through reporting;• Ensures data integrity through checks across various systems and databases;• Carry out various follow-ups with the staff member of the clinical team;• Provide technical support to staff and partners present at the centre;• Carries out the revision and drafting of texts and reports according to the needs expressed.Qualifications• Diploma of Vocational Studies (DEP) or Attestation of Collegial Studies (AEC) in Office Automation;• Minimum experience of two (2) years in a similar role;• Relevant work experience at the executive level (strong asset);• Excellent command of the French language and very good knowledge of the English language, both orallyonly in writing;• Very good command of the Office Suite (Word, Excel, PowerPoint, Outlook) and ease with the tools Computer.SummaryIf this position of administrative assistant located in Montreal meets your expectations, and you are willing to take up your position very soon, send us your application.For any questions relating to this position, please contact us by email at mag.paga@randstad.ca or jean.amirault@randstad.ca and genevieve.balthazard@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      A foundation located in the east of Montreal is looking for an administrative assistant.Under the supervision of the Clinical Services Branch, the Administrative Assistant performs technical and administrative functions to support the Clinical Team and its management, such as maintaining thedatabase, production of documents and organization of various files. Do you want to work in a foundation that has a social mission at the level of young people? Do you want to make a difference in the lives of several families by helping to structure the new branch of this NPO? Are you a resourceful person who is open to change and continuous improvement? Then we have the perfect position for you!AdvantagesYour advantages as an administrative assistant on this position located in the East of Montreal:• Permanent position of 35 hours per week: 8:30 a.m. to 4:30 p.m.• Salary $22 to $27 per hour depending on experience• 4 weeks of vacation• Group insurance and RRSPs• 10 sick days and 14 public holidays per year• Company with a highly recognized social mission where your work will have an impact on the lives of many people.ResponsibilitiesParticipate in the review and application of clinical processes and procedures;• Ensures the organization, implementation and monitoring of various technical and administrative activities includingincluding: reports, note taking, data entry, statistics,day, logs of minutes and documents in the context of clinical meetings or withpartners;• Provide support to the management of clinical services, among others; coordinate meetings, makecalendar entries, writing and designing documents, etc.;• Participate in accountability through reporting;• Ensures data integrity through checks across various systems and databases;• Carry out various follow-ups with the staff member of the clinical team;• Provide technical support to staff and partners present at the centre;• Carries out the revision and drafting of texts and reports according to the needs expressed.Qualifications• Diploma of Vocational Studies (DEP) or Attestation of Collegial Studies (AEC) in Office Automation;• Minimum experience of two (2) years in a similar role;• Relevant work experience at the executive level (strong asset);• Excellent command of the French language and very good knowledge of the English language, both orallyonly in writing;• Very good command of the Office Suite (Word, Excel, PowerPoint, Outlook) and ease with the tools Computer.SummaryIf this position of administrative assistant located in Montreal meets your expectations, and you are willing to take up your position very soon, send us your application.For any questions relating to this position, please contact us by email at mag.paga@randstad.ca or jean.amirault@randstad.ca and genevieve.balthazard@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • LaSalle, Québec
      • Permanent
      Do you have a passion for coordinating? We’re looking for an energetic and motivated individual to join our client in Ville Saint-Laurent as a Service Coordinator.This job is a permanent position Schedule: Monday to Friday and hybrid.Hours a week: 37,5Salary: $50,000-$55,000Training: 100% in office, then hybridMust have a high level of English.Advantages-Benefits after 3 months-REER program- Annual Bonus (aprox $1000 - $2,000 per year)- Tele-medecine- new modern office with a future oriented companyResponsibilities-Provide an unforgettable customer service experience by handling all commissioning sessions booked by customers. -Maintain communication with clients from session booking until the visit is completed.-Follow up with clients on all session bookings until the visit is completed. Manage all communication with the client throughout the process to ensure an optimal client experience.- Create a record of each session and track all interactions between the client and the companies representatives.-Assign the session to an available in-house technical specialist, third party vendors third party vendors or channel partners.-Manage and maintain the session agenda.-Utilize and update the session management and control intranet tool-Suggest improvements to the work tools and session reservation procedures.-Manage any last minute requests and escalate them to the Technical Assistance Coordinator level when they cannot be met.-Accompany customers through the deployment processes for units purchased since the customer made the decision to purchase-Coordinate with the customer on all necessary activities before, during and after the session following established work instructions-Support the technical support group in opening RMAs, preparing quotes, purchase orders for parts, replacement units, repairs and warranty visits. Follows procedures related to these tasks.QualificationsExperience in coordination and/or customer support role,Technically savvy and proficient in Outlook, MS Office and Order Processing systems & CRM toolsPassion for customer support and building relationshipsAbility to work independently as well as within a teamCommunicate effectively and be naturally courteous with a professional phone mannerSelf-motivated and proactiveMust be fully bilingual in English & French, must have a high level of EnglishSummaryAre you looking for Service Coordinator position?Are you looking to work in Ville Saint-LaurentClick on "Apply Now" or send your resume to us!alicia.garcia@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Do you have a passion for coordinating? We’re looking for an energetic and motivated individual to join our client in Ville Saint-Laurent as a Service Coordinator.This job is a permanent position Schedule: Monday to Friday and hybrid.Hours a week: 37,5Salary: $50,000-$55,000Training: 100% in office, then hybridMust have a high level of English.Advantages-Benefits after 3 months-REER program- Annual Bonus (aprox $1000 - $2,000 per year)- Tele-medecine- new modern office with a future oriented companyResponsibilities-Provide an unforgettable customer service experience by handling all commissioning sessions booked by customers. -Maintain communication with clients from session booking until the visit is completed.-Follow up with clients on all session bookings until the visit is completed. Manage all communication with the client throughout the process to ensure an optimal client experience.- Create a record of each session and track all interactions between the client and the companies representatives.-Assign the session to an available in-house technical specialist, third party vendors third party vendors or channel partners.-Manage and maintain the session agenda.-Utilize and update the session management and control intranet tool-Suggest improvements to the work tools and session reservation procedures.-Manage any last minute requests and escalate them to the Technical Assistance Coordinator level when they cannot be met.-Accompany customers through the deployment processes for units purchased since the customer made the decision to purchase-Coordinate with the customer on all necessary activities before, during and after the session following established work instructions-Support the technical support group in opening RMAs, preparing quotes, purchase orders for parts, replacement units, repairs and warranty visits. Follows procedures related to these tasks.QualificationsExperience in coordination and/or customer support role,Technically savvy and proficient in Outlook, MS Office and Order Processing systems & CRM toolsPassion for customer support and building relationshipsAbility to work independently as well as within a teamCommunicate effectively and be naturally courteous with a professional phone mannerSelf-motivated and proactiveMust be fully bilingual in English & French, must have a high level of EnglishSummaryAre you looking for Service Coordinator position?Are you looking to work in Ville Saint-LaurentClick on "Apply Now" or send your resume to us!alicia.garcia@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Coteau-du-Lac, Québec
      • Permanent
      Our client located in Coteau-du-Lac is looking for a Contracts Administrator to join their team on a permanent basis starting immediately. Possibility of working from home!Do you have at least 2 years of experience in a similar role? Do you want to take on new challenges in a modern and dynamic company? Are you fluently bilingual?If you answered yes to all of these questions, then this is the ideal position for you!Advantages- Permanent position: Contracts Administrator- Competitive salary-Performance bonus :-Group Insurance-Group RRSP-Personal days-Health Promotion-Employee Assistance ProgramResponsibilities- Respond to requests for pricing and delivery in a timely manner;- Clarify customer needs and be able to communicate technical information to facilitate product selection;- Ensure that prices submitted to customers are accurate;- Ensures that prices quoted to customers are accurate; and - Ensures that the required steps are taken to ship the product and notifies the customer. Ensures that the best shipping rates are obtained;- Produce delivery slips, invoices, proforma invoices, certificate of origin, etc. as required;- Proceed with the purchase of certain items to be put in reserve or specific to contracts as required;- Transmit any information deemed relevant to the external representative of its territory.Qualifications- Post secondary education ideally in civil and/or electrical and/or mechanical engineering; customer service experience may compensate for the degree;- 2 to 4 years experience in technical support or customer service;- Bilingualism (French and English);- Proficiency in MS Office (Word, Excel, and Outlook);- Customer service and teamwork orientation;- Ability to prioritize and organize the work to be done;- Ability to manage priorities and organize the work to be done; Available to work hours that are compatible with the Western time zone;- Knowledge or experience in the piping and/or electrical industry is an asset.SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean or Melissa to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Our client located in Coteau-du-Lac is looking for a Contracts Administrator to join their team on a permanent basis starting immediately. Possibility of working from home!Do you have at least 2 years of experience in a similar role? Do you want to take on new challenges in a modern and dynamic company? Are you fluently bilingual?If you answered yes to all of these questions, then this is the ideal position for you!Advantages- Permanent position: Contracts Administrator- Competitive salary-Performance bonus :-Group Insurance-Group RRSP-Personal days-Health Promotion-Employee Assistance ProgramResponsibilities- Respond to requests for pricing and delivery in a timely manner;- Clarify customer needs and be able to communicate technical information to facilitate product selection;- Ensure that prices submitted to customers are accurate;- Ensures that prices quoted to customers are accurate; and - Ensures that the required steps are taken to ship the product and notifies the customer. Ensures that the best shipping rates are obtained;- Produce delivery slips, invoices, proforma invoices, certificate of origin, etc. as required;- Proceed with the purchase of certain items to be put in reserve or specific to contracts as required;- Transmit any information deemed relevant to the external representative of its territory.Qualifications- Post secondary education ideally in civil and/or electrical and/or mechanical engineering; customer service experience may compensate for the degree;- 2 to 4 years experience in technical support or customer service;- Bilingualism (French and English);- Proficiency in MS Office (Word, Excel, and Outlook);- Customer service and teamwork orientation;- Ability to prioritize and organize the work to be done;- Ability to manage priorities and organize the work to be done; Available to work hours that are compatible with the Western time zone;- Knowledge or experience in the piping and/or electrical industry is an asset.SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean or Melissa to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Coteau-du-Lac, Québec
      • Permanent
      Our client located in Coteau-du-Lac is looking for a Contracts Administrator to join their team on a permanent basis starting immediately. Possibility of working from home!Do you have at least 2 years of experience in a similar role? Do you want to take on new challenges in a modern and dynamic company? Are you fluently bilingual?If you answered yes to all of these questions, then this is the ideal position for you!Advantages- Permanent position: Contracts Administrator- Competitive salary-Performance bonus :-Group Insurance-Group RRSP-Personal days-Health Promotion-Employee Assistance ProgramResponsibilities- Respond to requests for pricing and delivery in a timely manner;- Clarify customer needs and be able to communicate technical information to facilitate product selection;- Ensure that prices submitted to customers are accurate;- Ensures that prices quoted to customers are accurate; and - Ensures that the required steps are taken to ship the product and notifies the customer. Ensures that the best shipping rates are obtained;- Produce delivery slips, invoices, proforma invoices, certificate of origin, etc. as required;- Proceed with the purchase of certain items to be put in reserve or specific to contracts as required;- Transmit any information deemed relevant to the external representative of its territory.Qualifications- Post secondary education ideally in civil and/or electrical and/or mechanical engineering; customer service experience may compensate for the degree;- 2 to 4 years experience in technical support or customer service;- Bilingualism (French and English);- Proficiency in MS Office (Word, Excel, and Outlook);- Customer service and teamwork orientation;- Ability to prioritize and organize the work to be done;- Ability to manage priorities and organize the work to be done; Available to work hours that are compatible with the Western time zone;- Knowledge or experience in the piping and/or electrical industry is an asset.SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean or Melissa to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Our client located in Coteau-du-Lac is looking for a Contracts Administrator to join their team on a permanent basis starting immediately. Possibility of working from home!Do you have at least 2 years of experience in a similar role? Do you want to take on new challenges in a modern and dynamic company? Are you fluently bilingual?If you answered yes to all of these questions, then this is the ideal position for you!Advantages- Permanent position: Contracts Administrator- Competitive salary-Performance bonus :-Group Insurance-Group RRSP-Personal days-Health Promotion-Employee Assistance ProgramResponsibilities- Respond to requests for pricing and delivery in a timely manner;- Clarify customer needs and be able to communicate technical information to facilitate product selection;- Ensure that prices submitted to customers are accurate;- Ensures that prices quoted to customers are accurate; and - Ensures that the required steps are taken to ship the product and notifies the customer. Ensures that the best shipping rates are obtained;- Produce delivery slips, invoices, proforma invoices, certificate of origin, etc. as required;- Proceed with the purchase of certain items to be put in reserve or specific to contracts as required;- Transmit any information deemed relevant to the external representative of its territory.Qualifications- Post secondary education ideally in civil and/or electrical and/or mechanical engineering; customer service experience may compensate for the degree;- 2 to 4 years experience in technical support or customer service;- Bilingualism (French and English);- Proficiency in MS Office (Word, Excel, and Outlook);- Customer service and teamwork orientation;- Ability to prioritize and organize the work to be done;- Ability to manage priorities and organize the work to be done; Available to work hours that are compatible with the Western time zone;- Knowledge or experience in the piping and/or electrical industry is an asset.SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean or Melissa to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Coteau-du-Lac, Québec
      • Permanent
      Our client located in Coteau-du-Lac is looking for a Contracts Administrator to join their team on a permanent basis starting immediately. Possibility of working from home!Do you have at least 2 years of experience in a similar role? Do you want to take on new challenges in a modern and dynamic company? Are you fluently bilingual?If you answered yes to all of these questions, then this is the ideal position for you!Advantages- Permanent position: Contracts Administrator- Competitive salary-Performance bonus :-Group Insurance-Group RRSP-Personal days-Health Promotion-Employee Assistance ProgramResponsibilities- Respond to requests for pricing and delivery in a timely manner;- Clarify customer needs and be able to communicate technical information to facilitate product selection;- Ensure that prices submitted to customers are accurate;- Ensures that prices quoted to customers are accurate; and - Ensures that the required steps are taken to ship the product and notifies the customer. Ensures that the best shipping rates are obtained;- Produce delivery slips, invoices, proforma invoices, certificate of origin, etc. as required;- Proceed with the purchase of certain items to be put in reserve or specific to contracts as required;- Transmit any information deemed relevant to the external representative of its territory.Qualifications- Post secondary education ideally in civil and/or electrical and/or mechanical engineering; customer service experience may compensate for the degree;- 2 to 4 years experience in technical support or customer service;- Bilingualism (French and English);- Proficiency in MS Office (Word, Excel, and Outlook);- Customer service and teamwork orientation;- Ability to prioritize and organize the work to be done;- Ability to manage priorities and organize the work to be done; Available to work hours that are compatible with the Western time zone;- Knowledge or experience in the piping and/or electrical industry is an asset.SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean or Melissa to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Our client located in Coteau-du-Lac is looking for a Contracts Administrator to join their team on a permanent basis starting immediately. Possibility of working from home!Do you have at least 2 years of experience in a similar role? Do you want to take on new challenges in a modern and dynamic company? Are you fluently bilingual?If you answered yes to all of these questions, then this is the ideal position for you!Advantages- Permanent position: Contracts Administrator- Competitive salary-Performance bonus :-Group Insurance-Group RRSP-Personal days-Health Promotion-Employee Assistance ProgramResponsibilities- Respond to requests for pricing and delivery in a timely manner;- Clarify customer needs and be able to communicate technical information to facilitate product selection;- Ensure that prices submitted to customers are accurate;- Ensures that prices quoted to customers are accurate; and - Ensures that the required steps are taken to ship the product and notifies the customer. Ensures that the best shipping rates are obtained;- Produce delivery slips, invoices, proforma invoices, certificate of origin, etc. as required;- Proceed with the purchase of certain items to be put in reserve or specific to contracts as required;- Transmit any information deemed relevant to the external representative of its territory.Qualifications- Post secondary education ideally in civil and/or electrical and/or mechanical engineering; customer service experience may compensate for the degree;- 2 to 4 years experience in technical support or customer service;- Bilingualism (French and English);- Proficiency in MS Office (Word, Excel, and Outlook);- Customer service and teamwork orientation;- Ability to prioritize and organize the work to be done;- Ability to manage priorities and organize the work to be done; Available to work hours that are compatible with the Western time zone;- Knowledge or experience in the piping and/or electrical industry is an asset.SummaryWhy Randstad?There are lots of great jobs, incredible companies, and great bosses.At Randstad, we are here to help you find the right combination for you.If you do not yet have a profile at Randstad and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean or Melissa to arrange a meeting or send us your resume by email at brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.caAdd us on LinkedIn:- https://www.linkedin.com/in/sean-lynch-370492126/- https://www.linkedin.com/in/brandon-freger-ba340392/- https://www.linkedin.com/in/melissa-cumetti-2ab401169/For a complete list of all available jobs by division, visit www.randstad.cagood to know youRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Laval, Québec
      • Permanent
      • $46,000 per year
      Have you just finished your computer science technique and want a first experience in the field? Do you like helping customers over the phone and finding the right solutions for them? Are you available to work 40 hours / week and want a permanent position?We have a job for you!We are looking for IT technicians who wish to work in a call center to offer IT support to their internal employees around the world. You will use a ticketing system to resolve issues with internal customers.For this position, you must have a diploma in computer science (DEC / AEC / DEP / certifications) or have a few years of experience in technical telephone support in a company.Position: Level 1 Technical Support AgentSchedule:: must be available Monday to Sunday between 5:00 a.m. and midnight, 7 days / week (5 consecutive days and 2 days off together) for a total of 40 hours / weekThe work schedule changes every 2 months, it is a freelance and the schedules are allocated according to seniority;Training: 5 weeks from hiring (3 weeks in tele-work and 2 weeks in the office)Salary: 46 000$ / yearAdvantagesAs an employee, you have the right:- to a permanent position with full group insurance after 3 months;- Discounts in stores- Possibility of enrolling in a pension plan and / or a share purchase plan;- 5 weeks training from the start- Dynamic work environment;ResponsibilitiesAs a level 1 technical support agent, you will have to:• Provide first level IT support to internal customers;• Record incidents and service requests in the ticketing system• Ensure constant maintenance of all service requests via the ticketing tool, monitor the progress of the resolution of requests, inform the people concerned of the progress of their request by effectively communicating the diagnosis and the solution to them , in addition, to update the information related tointerventions made in the system, if necessary;• Send second level requests to the team responsible for cases that require a higher technical leveladvanced;• Provide excellent customer service and follow up with users to ensure efficiencythe problem-solving process;• All other related tasks.Qualifications• Hold a diploma in computer science, applicable certifications or equivalent (DEC, AEC, DEP, Certifications).• Have already worked in an IT and / or IT call center (an August)• Be perfectly bilingual (English and French) because you will have to answer calls in both languages ​​(80% in English)• Have a good knowledge of the Microsoft environment and the following IT tools: SuiteMicrosoft Office, Azure, Exchange, SCCM, Cisco Unified CM administration, Active directory, Citrix, VMware (aasset);SummaryPosition: Level 1 Technical Support AgentSchedule:: must be available Monday to Sunday between 5:00 a.m. and midnight, 7 days / week (5 consecutive days and 2 days off together) for a total of 40 hours / weekThe work schedule changes every 2 months, it is a freelance and the schedules are allocated according to seniority;Training: 5 weeks from hiring (3 weeks in tele-work and 2 weeks in the office)Very important to reiterate that for this position you must be:- Perfectly bilingual (English / French)If you are interested in this position, please send us your CV to cedric.lepine@randstad.ca and enter as the title ''technical support agent - laval ''Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Have you just finished your computer science technique and want a first experience in the field? Do you like helping customers over the phone and finding the right solutions for them? Are you available to work 40 hours / week and want a permanent position?We have a job for you!We are looking for IT technicians who wish to work in a call center to offer IT support to their internal employees around the world. You will use a ticketing system to resolve issues with internal customers.For this position, you must have a diploma in computer science (DEC / AEC / DEP / certifications) or have a few years of experience in technical telephone support in a company.Position: Level 1 Technical Support AgentSchedule:: must be available Monday to Sunday between 5:00 a.m. and midnight, 7 days / week (5 consecutive days and 2 days off together) for a total of 40 hours / weekThe work schedule changes every 2 months, it is a freelance and the schedules are allocated according to seniority;Training: 5 weeks from hiring (3 weeks in tele-work and 2 weeks in the office)Salary: 46 000$ / yearAdvantagesAs an employee, you have the right:- to a permanent position with full group insurance after 3 months;- Discounts in stores- Possibility of enrolling in a pension plan and / or a share purchase plan;- 5 weeks training from the start- Dynamic work environment;ResponsibilitiesAs a level 1 technical support agent, you will have to:• Provide first level IT support to internal customers;• Record incidents and service requests in the ticketing system• Ensure constant maintenance of all service requests via the ticketing tool, monitor the progress of the resolution of requests, inform the people concerned of the progress of their request by effectively communicating the diagnosis and the solution to them , in addition, to update the information related tointerventions made in the system, if necessary;• Send second level requests to the team responsible for cases that require a higher technical leveladvanced;• Provide excellent customer service and follow up with users to ensure efficiencythe problem-solving process;• All other related tasks.Qualifications• Hold a diploma in computer science, applicable certifications or equivalent (DEC, AEC, DEP, Certifications).• Have already worked in an IT and / or IT call center (an August)• Be perfectly bilingual (English and French) because you will have to answer calls in both languages ​​(80% in English)• Have a good knowledge of the Microsoft environment and the following IT tools: SuiteMicrosoft Office, Azure, Exchange, SCCM, Cisco Unified CM administration, Active directory, Citrix, VMware (aasset);SummaryPosition: Level 1 Technical Support AgentSchedule:: must be available Monday to Sunday between 5:00 a.m. and midnight, 7 days / week (5 consecutive days and 2 days off together) for a total of 40 hours / weekThe work schedule changes every 2 months, it is a freelance and the schedules are allocated according to seniority;Training: 5 weeks from hiring (3 weeks in tele-work and 2 weeks in the office)Very important to reiterate that for this position you must be:- Perfectly bilingual (English / French)If you are interested in this position, please send us your CV to cedric.lepine@randstad.ca and enter as the title ''technical support agent - laval ''Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

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