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    1 job found for Technical support in Brampton, Ontario

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      • Brampton, Ontario
      • Permanent
      Are you an electrical technologist with expertise in product application and automation specialist?Do you dream to work with a global manufacturing company with a great deal of work-life balance?Then this could be an amazing opportunity for you!Our client in Brampton is looking for an ambitious electrical technologist for the Application Technologist role, it's a full-time permanent opportunity with tons of opportunities to grow!!The primary responsibility of the Application Technologist (Electrical) is the support of the company's customers. You will be responsible for the sizing and selection of drives, technical product support,diagnosing customer issues and customer startup support. Support is not limited to external customers but may include inside/outside sales persons, production staff, external vendors, purchasing and other departments and regions as needed.AdvantagesFull-time permanentgrowth prospectscompetitive salaryvacationwork-life balanceResponsibilities- Applications work encompasses all of the day-to-day tasks required during the process of selecting the drive solution for the customer.- Tasks may include customer specification reviews, sizing and selection of encoders, brakes, rectifiers, brake resistors etc and specifying optional (I/O cards, COM cards, HMIs, Filters etc).- Customer site visits to review the application in person may be required from time to time.- The incumbent will be well versed in the company's products so that they may provide expert advice on product capabilities and limitations.- Responsible for the product and automation specialist.- The incumbent will be asked to handle technical support calls from customers in the troubleshooting of automation systems that include the products.- Site visits after hours are not common but can happen when planned with prior notification. Technical support includes a significant amount of external customer interaction, so a high level of professionalism is expected.- You will be responsible for drafting engineering reports to explain the results of the site visit, including recommending future actions to reduce customer downtime. A high level of technical writing skills is required for this task.- The Engineering department is a continuous learning environment. Training is both self-directed and formal (Canada/Germany).- International travel will be required. Engineering meetings and/or sales meetings to share product/engineering knowledge.- Miscellaneous work may include special projects (Maxolution), demo building, general department maintenance, safety committees etc.QualificationsA three-year college degree, preferably in an electrical field, is required for the execution of the incumbent’s tasks. The position requires as well a good understanding of the physics of motion and mathematics to perform the full range of functions in the job. CET eligibility / designation is an asset.SummaryIf this position sounds like a great fit for you then apply online or send your resume directly to Mina at mina.khalil@randstad.ca**Only qualified candidates will be contacted**Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you an electrical technologist with expertise in product application and automation specialist?Do you dream to work with a global manufacturing company with a great deal of work-life balance?Then this could be an amazing opportunity for you!Our client in Brampton is looking for an ambitious electrical technologist for the Application Technologist role, it's a full-time permanent opportunity with tons of opportunities to grow!!The primary responsibility of the Application Technologist (Electrical) is the support of the company's customers. You will be responsible for the sizing and selection of drives, technical product support,diagnosing customer issues and customer startup support. Support is not limited to external customers but may include inside/outside sales persons, production staff, external vendors, purchasing and other departments and regions as needed.AdvantagesFull-time permanentgrowth prospectscompetitive salaryvacationwork-life balanceResponsibilities- Applications work encompasses all of the day-to-day tasks required during the process of selecting the drive solution for the customer.- Tasks may include customer specification reviews, sizing and selection of encoders, brakes, rectifiers, brake resistors etc and specifying optional (I/O cards, COM cards, HMIs, Filters etc).- Customer site visits to review the application in person may be required from time to time.- The incumbent will be well versed in the company's products so that they may provide expert advice on product capabilities and limitations.- Responsible for the product and automation specialist.- The incumbent will be asked to handle technical support calls from customers in the troubleshooting of automation systems that include the products.- Site visits after hours are not common but can happen when planned with prior notification. Technical support includes a significant amount of external customer interaction, so a high level of professionalism is expected.- You will be responsible for drafting engineering reports to explain the results of the site visit, including recommending future actions to reduce customer downtime. A high level of technical writing skills is required for this task.- The Engineering department is a continuous learning environment. Training is both self-directed and formal (Canada/Germany).- International travel will be required. Engineering meetings and/or sales meetings to share product/engineering knowledge.- Miscellaneous work may include special projects (Maxolution), demo building, general department maintenance, safety committees etc.QualificationsA three-year college degree, preferably in an electrical field, is required for the execution of the incumbent’s tasks. The position requires as well a good understanding of the physics of motion and mathematics to perform the full range of functions in the job. CET eligibility / designation is an asset.SummaryIf this position sounds like a great fit for you then apply online or send your resume directly to Mina at mina.khalil@randstad.ca**Only qualified candidates will be contacted**Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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