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    4 jobs found for Technical support in British Columbia

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      • Victoria, British Columbia
      • Permanent
      • $40,000 - $45,000 per year
      Do you have experience working in a technical support role? Are you looking to use your communication and customer relations skills within a dynamic company? We are seeking an Entry Level Technical Support candidate for a permanent role in British Columbia or Ontario. If you would like to be considered for this exciting opportunity, apply now! AdvantagesWhat’s in it for you?• Work with talented co-workers • Highly Competitive Salary• Comprehensive benefits• Paid vacation days and bonusesResponsibilitiesKey Responsibilities:• Solve system user problems and resolve customer questions and issues• Solve challenging technical problems using a structured and logical approach• Help our clients understand the options and possibilities for how they can use the highly configurable and complex system• Identify and gather ideas for new functionality and services• Visit customers to identify opportunities for improved use of the system• Support other teams in testing new releases of the system• Support the sales team by contributing to client proposals including presenting and demonstrating technical solutions to clientsQualificationsThe successful candidates will have following attributes:• An aptitude for applying technology and structured problem solving• Maths, Physics, Engineering background welcomed• An ability to work in teams and learn quickly• Computer literate (e.g. Word, Outlook, Excel) and able to pick up new • Excellent communication skills• Client focused with an ability to build relationships with customers• Logical, well organized and practical • Confident and eager to take responsibility• Fluent or Proficient in French is welcomedSummaryIf you are interested in this Entry Level Technical Support role in British Columbia or Ontario., apply online or reach out to sandra.wilburn@randstad.ca today!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Do you have experience working in a technical support role? Are you looking to use your communication and customer relations skills within a dynamic company? We are seeking an Entry Level Technical Support candidate for a permanent role in British Columbia or Ontario. If you would like to be considered for this exciting opportunity, apply now! AdvantagesWhat’s in it for you?• Work with talented co-workers • Highly Competitive Salary• Comprehensive benefits• Paid vacation days and bonusesResponsibilitiesKey Responsibilities:• Solve system user problems and resolve customer questions and issues• Solve challenging technical problems using a structured and logical approach• Help our clients understand the options and possibilities for how they can use the highly configurable and complex system• Identify and gather ideas for new functionality and services• Visit customers to identify opportunities for improved use of the system• Support other teams in testing new releases of the system• Support the sales team by contributing to client proposals including presenting and demonstrating technical solutions to clientsQualificationsThe successful candidates will have following attributes:• An aptitude for applying technology and structured problem solving• Maths, Physics, Engineering background welcomed• An ability to work in teams and learn quickly• Computer literate (e.g. Word, Outlook, Excel) and able to pick up new • Excellent communication skills• Client focused with an ability to build relationships with customers• Logical, well organized and practical • Confident and eager to take responsibility• Fluent or Proficient in French is welcomedSummaryIf you are interested in this Entry Level Technical Support role in British Columbia or Ontario., apply online or reach out to sandra.wilburn@randstad.ca today!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Kelowna, British Columbia
      • Permanent
      Are you a .NET Developer and have hands-on experience with WPF, Entity Framework 6, and SQL Server? We have a unique position in which you will independently design, develop, test, deploy and maintain Windows Applications used by Healthcare Professionals.Our Kelowna, BC client is seeking to hire a .NET Developer for an on-site role on a permanent full-time basis.Advantages- Permanent Role- Healthcare Benefit includes a $2,000/yr Health Spending Account- 2-Week of paid vacation in the 1st year of employment- Flexible sick daysResponsibilitiesYour primary role will consist of migrating a few older C++ Desktop Applications into a single.NET Desktop Application that uses a tech stack consisting mainly of:- C# / .NET 4.0- WPF- Entity Framework 6- SQL Server CE 4.0You will be implementing new features and solving bugs on a daily basis. You will speak withclients in order to diagnose bugs, listen to new feature suggestions and help them install oursoftware.Secondary tasks include:- 2nd tier Technical Support for Windows Desktop Applications- Completing Technical Security Assessment Questionnaires regarding our applications- Maintenance of our WordPress Website- Maintenance of a few Windows Forms Applications (rare)QualificationsDegree in Computer Science or related field (extra work experience will be considered inlieu of a degree)- 2-5 years of C#- 2 years of WPF / XAML- 2 years of Object-Oriented Programming- 1 year with any version of SQL Server- 1 year of Unit TestingDesired Assets (Good-to-have):- Understanding of the MVVM Architecture (or similar architecture such as MVC)- Experience with Entity Framework- Experience with LINQ to Entities queries- Experience with MVVMLight Toolkit (or similar MVVM framework such as PRISM, Caliburn.Micro)- Minimal knowledge of C++SummaryIf you’re a proactive Software Developer with a passion for taking initiative and seeking challenges in new technical areas, then this role with our Kelowna, BC client could be the perfect opportunity for you!Please contact Tushar Jagota with your resume at:tushar.jagota@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you a .NET Developer and have hands-on experience with WPF, Entity Framework 6, and SQL Server? We have a unique position in which you will independently design, develop, test, deploy and maintain Windows Applications used by Healthcare Professionals.Our Kelowna, BC client is seeking to hire a .NET Developer for an on-site role on a permanent full-time basis.Advantages- Permanent Role- Healthcare Benefit includes a $2,000/yr Health Spending Account- 2-Week of paid vacation in the 1st year of employment- Flexible sick daysResponsibilitiesYour primary role will consist of migrating a few older C++ Desktop Applications into a single.NET Desktop Application that uses a tech stack consisting mainly of:- C# / .NET 4.0- WPF- Entity Framework 6- SQL Server CE 4.0You will be implementing new features and solving bugs on a daily basis. You will speak withclients in order to diagnose bugs, listen to new feature suggestions and help them install oursoftware.Secondary tasks include:- 2nd tier Technical Support for Windows Desktop Applications- Completing Technical Security Assessment Questionnaires regarding our applications- Maintenance of our WordPress Website- Maintenance of a few Windows Forms Applications (rare)QualificationsDegree in Computer Science or related field (extra work experience will be considered inlieu of a degree)- 2-5 years of C#- 2 years of WPF / XAML- 2 years of Object-Oriented Programming- 1 year with any version of SQL Server- 1 year of Unit TestingDesired Assets (Good-to-have):- Understanding of the MVVM Architecture (or similar architecture such as MVC)- Experience with Entity Framework- Experience with LINQ to Entities queries- Experience with MVVMLight Toolkit (or similar MVVM framework such as PRISM, Caliburn.Micro)- Minimal knowledge of C++SummaryIf you’re a proactive Software Developer with a passion for taking initiative and seeking challenges in new technical areas, then this role with our Kelowna, BC client could be the perfect opportunity for you!Please contact Tushar Jagota with your resume at:tushar.jagota@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Victoria, British Columbia
      • Permanent
      Are you experienced providing Technical Application Support? Are you looking to use your exemplary customer service and technical skills? We are seeking a candidate for a remote Senior Technical Application Support role. Candidates must be located in Eastern Canada. If you would like to be considered for this exciting opportunity, apply now! AdvantagesWhat’s in it for you?• Working with talented and dedicated co-workers • Highly competitive salary• Comprehensive benefits• Paid vacation days and bonusesResponsibilitiesKey Responsibilities:• Analyze and troubleshoot complex technical support incidents and problems for our clients• Document, implement and test changes in accordance with Change Management procedures• Pick up on gaps in our existing services, processes or methods and self-start towards solutions• Escalate potential problems and client support issues to management• Maintain and improve technical documentation associated with supported client environments• Demonstrate excellent customer service skills through all levels of communication, incident/problem management, escalation, and resolution activities• Mentor and provide training within the team• Participate in testing products and provide feedback to product and engineering teams• Be part of a shared 24x7 on call scheduleQualificationsSuccessful candidates will have the following:• Experience with Scripting - Python, REST API• Experience with Security configurations and tools offered by public cloud vendors • Containment understanding and troubleshooting• Experience with Security / Policy Management • Detail oriented in order to keep detailed notes on tickets• Highly organized and possess a strong ability to adjust priorities• Ability to work unsupervised and demonstrate initiative• Ability to take on new challenges and expand technical skillsSummary If you are interested in this Senior Technical Application Support role, apply online or reach out to Chetna.Wangnoo@randstad.ca today!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you experienced providing Technical Application Support? Are you looking to use your exemplary customer service and technical skills? We are seeking a candidate for a remote Senior Technical Application Support role. Candidates must be located in Eastern Canada. If you would like to be considered for this exciting opportunity, apply now! AdvantagesWhat’s in it for you?• Working with talented and dedicated co-workers • Highly competitive salary• Comprehensive benefits• Paid vacation days and bonusesResponsibilitiesKey Responsibilities:• Analyze and troubleshoot complex technical support incidents and problems for our clients• Document, implement and test changes in accordance with Change Management procedures• Pick up on gaps in our existing services, processes or methods and self-start towards solutions• Escalate potential problems and client support issues to management• Maintain and improve technical documentation associated with supported client environments• Demonstrate excellent customer service skills through all levels of communication, incident/problem management, escalation, and resolution activities• Mentor and provide training within the team• Participate in testing products and provide feedback to product and engineering teams• Be part of a shared 24x7 on call scheduleQualificationsSuccessful candidates will have the following:• Experience with Scripting - Python, REST API• Experience with Security configurations and tools offered by public cloud vendors • Containment understanding and troubleshooting• Experience with Security / Policy Management • Detail oriented in order to keep detailed notes on tickets• Highly organized and possess a strong ability to adjust priorities• Ability to work unsupervised and demonstrate initiative• Ability to take on new challenges and expand technical skillsSummary If you are interested in this Senior Technical Application Support role, apply online or reach out to Chetna.Wangnoo@randstad.ca today!Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      • Richmond, British Columbia
      • Permanent
      Are you an experienced Technical Support/or Test Engineer with high level troubleshooting for technical network skills?Our BC client is seeking to hire ASAP an experienced specialist who will work directly with its R&D and Engineering teams, and its partners and customers to find solutions to technical problems, manage distribution of software releases, confirm software fixes, and arrange hardware shipments. You should be experienced in troubleshooting I.T. and networking issues and speaking directly to customers over the phone. Please be advised that this is NOT a typical scripted, call center role. What will you do?As an experienced Test and Support Technologist you will:• Communicate with customers and partners via phone, email, and ticketing system to help them troubleshoot their technical problems• Manage distribution of software releases, confirm software fixes, and arrange hardware shipments. • Occasionally participate in performing software QA Requirements:Diploma in IT, Computer Science, Engineering, or equivalent work experience designing or troubleshooting Computer Network or Voice over Internet Protocol products at the packet levelRequired/desired competences ordered by priority:1. An extensive experience in communicating with customers and partners over the phone for providing high level troubleshooting for technical network issues.2. Experience working with a Software Teams, using Issue Tracking and Bug Tracking software3. Knowledge of various network protocols: SSL/TLS, DHCP, NTP, SIP, DNS, IPv4, IPv64. The advantage will be the following knowledges:- Experience as a System Administrator, or experienced Service Technician/or Technologist- Understanding of process hardware shipments- JIRA knowledge- strong working proficiency in performing software QA How do you qualify?To qualify for the Test and Support Technologist role with our client, you must have:•3-5+ years’ Test and Support Service experience with focusing on troubleshooting I.T. and networking issues•Excellent English communication, verbal and written, interpersonal, technical and organizational skills.If you’re a proactive IT Support or Test Support professional based in BC (Lower Mainland) with a passion for taking initiative and seeking challenges in new technical areas, then this Test and Support Technologist role with our BC client could be the perfect opportunity for you!Please contact Paul with your resume at: paul.klimau@randstad.caAdvantagesOur BC client is seeking to hire ASAP an experienced specialist who will work directly with its R&D and Engineering teams, and its partners and customers to find solutions to technical problems, manage distribution of software releases, confirm software fixes, and arrange hardware shipments. You should be experienced in troubleshooting I.T. and networking issues and speaking directly to customers over the phone. Please be advised that this is NOT a typical scripted, call center role. ResponsibilitiesWhat will you do?As an experienced Test and Support Technologist you will:• Communicate with customers and partners via phone, email, and ticketing system to help them troubleshoot their technical problems• Manage distribution of software releases, confirm software fixes, and arrange hardware shipments. • Occasionally participate in performing software QA QualificationsHow do you qualify?To qualify for the Test and Support Technologist role with our client, you must have:•3-5+ years’ Test and Support Service experience with focusing on troubleshooting I.T. and networking issues•Excellent English communication, verbal and written, interpersonal, technical and organizational skills.SummaryIf you’re a proactive IT Support or Test Support professional based in BC (Lower Mainland) with a passion for taking initiative and seeking challenges in new technical areas, then this Test and Support Technologist role with our BC client could be the perfect opportunity for you!Please contact Paul with your resume at: paul.klimau@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
      Are you an experienced Technical Support/or Test Engineer with high level troubleshooting for technical network skills?Our BC client is seeking to hire ASAP an experienced specialist who will work directly with its R&D and Engineering teams, and its partners and customers to find solutions to technical problems, manage distribution of software releases, confirm software fixes, and arrange hardware shipments. You should be experienced in troubleshooting I.T. and networking issues and speaking directly to customers over the phone. Please be advised that this is NOT a typical scripted, call center role. What will you do?As an experienced Test and Support Technologist you will:• Communicate with customers and partners via phone, email, and ticketing system to help them troubleshoot their technical problems• Manage distribution of software releases, confirm software fixes, and arrange hardware shipments. • Occasionally participate in performing software QA Requirements:Diploma in IT, Computer Science, Engineering, or equivalent work experience designing or troubleshooting Computer Network or Voice over Internet Protocol products at the packet levelRequired/desired competences ordered by priority:1. An extensive experience in communicating with customers and partners over the phone for providing high level troubleshooting for technical network issues.2. Experience working with a Software Teams, using Issue Tracking and Bug Tracking software3. Knowledge of various network protocols: SSL/TLS, DHCP, NTP, SIP, DNS, IPv4, IPv64. The advantage will be the following knowledges:- Experience as a System Administrator, or experienced Service Technician/or Technologist- Understanding of process hardware shipments- JIRA knowledge- strong working proficiency in performing software QA How do you qualify?To qualify for the Test and Support Technologist role with our client, you must have:•3-5+ years’ Test and Support Service experience with focusing on troubleshooting I.T. and networking issues•Excellent English communication, verbal and written, interpersonal, technical and organizational skills.If you’re a proactive IT Support or Test Support professional based in BC (Lower Mainland) with a passion for taking initiative and seeking challenges in new technical areas, then this Test and Support Technologist role with our BC client could be the perfect opportunity for you!Please contact Paul with your resume at: paul.klimau@randstad.caAdvantagesOur BC client is seeking to hire ASAP an experienced specialist who will work directly with its R&D and Engineering teams, and its partners and customers to find solutions to technical problems, manage distribution of software releases, confirm software fixes, and arrange hardware shipments. You should be experienced in troubleshooting I.T. and networking issues and speaking directly to customers over the phone. Please be advised that this is NOT a typical scripted, call center role. ResponsibilitiesWhat will you do?As an experienced Test and Support Technologist you will:• Communicate with customers and partners via phone, email, and ticketing system to help them troubleshoot their technical problems• Manage distribution of software releases, confirm software fixes, and arrange hardware shipments. • Occasionally participate in performing software QA QualificationsHow do you qualify?To qualify for the Test and Support Technologist role with our client, you must have:•3-5+ years’ Test and Support Service experience with focusing on troubleshooting I.T. and networking issues•Excellent English communication, verbal and written, interpersonal, technical and organizational skills.SummaryIf you’re a proactive IT Support or Test Support professional based in BC (Lower Mainland) with a passion for taking initiative and seeking challenges in new technical areas, then this Test and Support Technologist role with our BC client could be the perfect opportunity for you!Please contact Paul with your resume at: paul.klimau@randstad.caRandstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

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