- POSITION SUMMARYReporting directly to the IT Service Manager, the IT Support Analyst is a critical function to providing support to ourend users in the field. This position is focused on customer service and the management of our ticketing system(ServiceNow) to resolve issues quickly. This role also will include ticket analysis, escalation, technical support.POSITION DETAILSRole: IT Support AnalystLOCATION: On-site at Montréal (Québec)POSITION TYPE: TemporPOSITION SUMMARYReporting directly to the IT Service Manager, the IT Support Analyst is a critical function to providing support to ourend users in the field. This position is focused on customer service and the management of our ticketing system(ServiceNow) to resolve issues quickly. This role also will include ticket analysis, escalation, technical support.POSITION DETAILSRole: IT Support AnalystLOCATION: On-site at Montréal (Québec)POSITION TYPE: Tempor
- Are you looking for a new challenge with a social, economic and environmental impact? Would you like to boost your career and make a difference? Reporting to the Director of Programs and Digital Solutions, you will contribute to the implementation of new information technologies at this customer. This includes replacing existing systems, integrating new SaaS providers and implementing in-house artificial intelligence solutions. The team is made up of dynAre you looking for a new challenge with a social, economic and environmental impact? Would you like to boost your career and make a difference? Reporting to the Director of Programs and Digital Solutions, you will contribute to the implementation of new information technologies at this customer. This includes replacing existing systems, integrating new SaaS providers and implementing in-house artificial intelligence solutions. The team is made up of dyn
