You are successfully logged out of your my randstad account

You have successfully deleted your account

    Thank you for subscribing to your personalised job alerts.

    15 jobs found for Technical support in Saint-Laurent, Québec

    filter3
    clear all
      • Montréal, Québec
      • Contract
      You are looking for a technical support position - Level 1 for a full-time, long-term contract in downtown Montreal. You would like to be part of a major Canadian-based financial company. You are a young professional looking for new challenges in the computer field located in downtown Montreal. In addition, you will have the chance to develop your expertise in the field with passionate and qualified professionals.• Would you like to be a technical support agent?• Do you have training in information technology?• Are you bilingual ( in French and English)?• Are you dynamic, working and wanting to start a career in the IT field?• You have a little experience in computer technologies, but would you like to take this experience to another level?• Do you like to help people solve their technical problems?• Have you always been recognized as a detail-oriented person and desperate to understand issues?• Do you want to work in downtown Montreal?• Do you want to work in a call center environment?• Do you want to work for a large company? This opportunity is for you!What are we looking for?• Do you have a short experience in a similar position or experience in the field of customer service / technical support / information technology accompanied by a motivation to evolve in the field of technologies?• You have teamwork skills• You have excellent technical problem solving skills• You are a person who adapts easily to change• Ability to communicate effectively and diplomatically• Excellent communication skills (verbal and written)This is definitely an incredible chance to integrate the IT market with a recognized employer in the field.Does this job offer appeal to you? Submit your application without hesitation, because we are looking for you!Advantages37.5 hours per weekWork from homeDynamic environmentBilingual environmentResponsibilities• Would you like to be a technical support agent?• Do you have training in information technology?• Are you bilingual ( in French and English)?• Are you dynamic, working and wanting to start a career in the IT field?• You have a little experience in computer technologies, but would you like to take this experience to another level?• Do you like to help people solve their technical problems?• Have you always been recognized as a detail-oriented person and desperate to understand issues?• Do you want to work in downtown Montreal?• Do you want to work in a call center environment?• Do you want to work for a large company?Qualifications• Do you have a short experience in a similar position or experience in the field of customer service / technical support / information technology accompanied by a motivation to evolve in the field of technologies?• You have teamwork skills• You have excellent technical problem solving skills• You are a person who adapts easily to change• Ability to communicate effectively and diplomatically• Excellent communication skills (verbal and written)SummaryYou are looking for a technical support position - Level 1 for a full-time, long-term contract in downtown Montreal. You would like to be part of a major Canadian-based financial company. You are a young professional looking for new challenges in the computer field located in downtown Montreal. In addition, you will have the chance to develop your expertise in the field with passionate and qualified professionals.• Would you like to be a technical support agent?• Do you have training in information technology?• Are you bilingual (10/10 in French and English)?• Are you dynamic, working and wanting to start a career in the IT field?• You have a little experience in computer technologies, but would you like to take this experience to another level?• Do you like to help people solve their technical problems?• Have you always been recognized as a detail-oriented person and desperate to understand issues?• Do you want to work in downtown Montreal?• Do you want to work in a call center environment?• Do you want to work for a large company? This opportunity is for you!What are we looking for?• Do you have a short experience in a similar position or experience in the field of customer service / technical support / information technology accompanied by a motivation to evolve in the field of technologies?• You have teamwork skills• You have excellent technical problem solving skills• You are a person who adapts easily to change• Ability to communicate effectively and diplomatically• Excellent communication skills (verbal and written)This is definitely an incredible chance to integrate the IT market with a recognized employer in the field.Does this job offer appeal to you? Submit your application without hesitation, because we are looking for you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      You are looking for a technical support position - Level 1 for a full-time, long-term contract in downtown Montreal. You would like to be part of a major Canadian-based financial company. You are a young professional looking for new challenges in the computer field located in downtown Montreal. In addition, you will have the chance to develop your expertise in the field with passionate and qualified professionals.• Would you like to be a technical support agent?• Do you have training in information technology?• Are you bilingual ( in French and English)?• Are you dynamic, working and wanting to start a career in the IT field?• You have a little experience in computer technologies, but would you like to take this experience to another level?• Do you like to help people solve their technical problems?• Have you always been recognized as a detail-oriented person and desperate to understand issues?• Do you want to work in downtown Montreal?• Do you want to work in a call center environment?• Do you want to work for a large company? This opportunity is for you!What are we looking for?• Do you have a short experience in a similar position or experience in the field of customer service / technical support / information technology accompanied by a motivation to evolve in the field of technologies?• You have teamwork skills• You have excellent technical problem solving skills• You are a person who adapts easily to change• Ability to communicate effectively and diplomatically• Excellent communication skills (verbal and written)This is definitely an incredible chance to integrate the IT market with a recognized employer in the field.Does this job offer appeal to you? Submit your application without hesitation, because we are looking for you!Advantages37.5 hours per weekWork from homeDynamic environmentBilingual environmentResponsibilities• Would you like to be a technical support agent?• Do you have training in information technology?• Are you bilingual ( in French and English)?• Are you dynamic, working and wanting to start a career in the IT field?• You have a little experience in computer technologies, but would you like to take this experience to another level?• Do you like to help people solve their technical problems?• Have you always been recognized as a detail-oriented person and desperate to understand issues?• Do you want to work in downtown Montreal?• Do you want to work in a call center environment?• Do you want to work for a large company?Qualifications• Do you have a short experience in a similar position or experience in the field of customer service / technical support / information technology accompanied by a motivation to evolve in the field of technologies?• You have teamwork skills• You have excellent technical problem solving skills• You are a person who adapts easily to change• Ability to communicate effectively and diplomatically• Excellent communication skills (verbal and written)SummaryYou are looking for a technical support position - Level 1 for a full-time, long-term contract in downtown Montreal. You would like to be part of a major Canadian-based financial company. You are a young professional looking for new challenges in the computer field located in downtown Montreal. In addition, you will have the chance to develop your expertise in the field with passionate and qualified professionals.• Would you like to be a technical support agent?• Do you have training in information technology?• Are you bilingual (10/10 in French and English)?• Are you dynamic, working and wanting to start a career in the IT field?• You have a little experience in computer technologies, but would you like to take this experience to another level?• Do you like to help people solve their technical problems?• Have you always been recognized as a detail-oriented person and desperate to understand issues?• Do you want to work in downtown Montreal?• Do you want to work in a call center environment?• Do you want to work for a large company? This opportunity is for you!What are we looking for?• Do you have a short experience in a similar position or experience in the field of customer service / technical support / information technology accompanied by a motivation to evolve in the field of technologies?• You have teamwork skills• You have excellent technical problem solving skills• You are a person who adapts easily to change• Ability to communicate effectively and diplomatically• Excellent communication skills (verbal and written)This is definitely an incredible chance to integrate the IT market with a recognized employer in the field.Does this job offer appeal to you? Submit your application without hesitation, because we are looking for you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      Job DescriptionPosition based in Montreal100% remote6 months renewable________________________________________________________________Position OverviewActively engage with our client customers from the AutoCAD Plant 3d community by providing solutions, direction, and general troubleshooting.Reporting to a Technical Support Manager, you are responsible for resolving customer issues reported to us via phone, chat, web, online forums, and other channels. In addition to reacting to customer issues, you may also engage in a variety of proactive support activities; developing and presenting screencasts, hosting Q&A sessions on our online communities, and publishing technical articles in our client’s Knowledge Network.ResponsibilitiesTechnical Support•Respond to support requests via multiple channels and following documented processes•Document support interactions in a company-wide case management system•Advance unresolved issues to senior staff as required•Research, verify, and document product defects•Actively handle personal backlog of support requests•Manage customer and partner expectations by providing timely updates on progressMinimum Qualifications•Bachelor's degree or related•3 years of AutoCAD Plant 3d industry experience•Strong customer service, troubleshooting, and analytical skills•Strong written and verbal English communication skills. Additional language skills are advantageousPreferred Qualifications•Experience using other AutoCAD Toolsets•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high-quality mannerThe Ideal Candidate•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high quality manner•Strategic: offering articulate recommendations and rationale and builds support with key decision makers•A wet sponge: actively listening to others in order to communicate technical information clearly and concisely•Intellectually curious: learning from mistakes, adapting to change, and seeking out ways to develop new skills•Influential: being a role model inspiring others and affecting a positive impactAdvantagesJob DescriptionPosition based in Montreal100% remote6 months renewable________________________________________________________________Position OverviewActively engage with our client customers from the AutoCAD Plant 3d community by providing solutions, direction, and general troubleshooting.Reporting to a Technical Support Manager, you are responsible for resolving customer issues reported to us via phone, chat, web, online forums, and other channels. In addition to reacting to customer issues, you may also engage in a variety of proactive support activities; developing and presenting screencasts, hosting Q&A sessions on our online communities, and publishing technical articles in our client’s Knowledge Network.ResponsibilitiesTechnical Support•Respond to support requests via multiple channels and following documented processes•Document support interactions in a company-wide case management system•Advance unresolved issues to senior staff as required•Research, verify, and document product defects•Actively handle personal backlog of support requests•Manage customer and partner expectations by providing timely updates on progressMinimum Qualifications•Bachelor's degree or related•3 years of AutoCAD Plant 3d industry experience•Strong customer service, troubleshooting, and analytical skills•Strong written and verbal English communication skills. Additional language skills are advantageousPreferred Qualifications•Experience using other AutoCAD Toolsets•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high-quality mannerThe Ideal Candidate•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high quality manner•Strategic: offering articulate recommendations and rationale and builds support with key decision makers•A wet sponge: actively listening to others in order to communicate technical information clearly and concisely•Intellectually curious: learning from mistakes, adapting to change, and seeking out ways to develop new skills•Influential: being a role model inspiring others and affecting a positive impactResponsibilitiesJob DescriptionPosition based in Montreal100% remote6 months renewable________________________________________________________________Position OverviewActively engage with our client customers from the AutoCAD Plant 3d community by providing solutions, direction, and general troubleshooting.Reporting to a Technical Support Manager, you are responsible for resolving customer issues reported to us via phone, chat, web, online forums, and other channels. In addition to reacting to customer issues, you may also engage in a variety of proactive support activities; developing and presenting screencasts, hosting Q&A sessions on our online communities, and publishing technical articles in our client’s Knowledge Network.ResponsibilitiesTechnical Support•Respond to support requests via multiple channels and following documented processes•Document support interactions in a company-wide case management system•Advance unresolved issues to senior staff as required•Research, verify, and document product defects•Actively handle personal backlog of support requests•Manage customer and partner expectations by providing timely updates on progressMinimum Qualifications•Bachelor's degree or related•3 years of AutoCAD Plant 3d industry experience•Strong customer service, troubleshooting, and analytical skills•Strong written and verbal English communication skills. Additional language skills are advantageousPreferred Qualifications•Experience using other AutoCAD Toolsets•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high-quality mannerThe Ideal Candidate•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high quality manner•Strategic: offering articulate recommendations and rationale and builds support with key decision makers•A wet sponge: actively listening to others in order to communicate technical information clearly and concisely•Intellectually curious: learning from mistakes, adapting to change, and seeking out ways to develop new skills•Influential: being a role model inspiring others and affecting a positive impactQualificationsJob DescriptionPosition based in Montreal100% remote6 months renewable________________________________________________________________Position OverviewActively engage with our client customers from the AutoCAD Plant 3d community by providing solutions, direction, and general troubleshooting.Reporting to a Technical Support Manager, you are responsible for resolving customer issues reported to us via phone, chat, web, online forums, and other channels. In addition to reacting to customer issues, you may also engage in a variety of proactive support activities; developing and presenting screencasts, hosting Q&A sessions on our online communities, and publishing technical articles in our client’s Knowledge Network.ResponsibilitiesTechnical Support•Respond to support requests via multiple channels and following documented processes•Document support interactions in a company-wide case management system•Advance unresolved issues to senior staff as required•Research, verify, and document product defects•Actively handle personal backlog of support requests•Manage customer and partner expectations by providing timely updates on progressMinimum Qualifications•Bachelor's degree or related•3 years of AutoCAD Plant 3d industry experience•Strong customer service, troubleshooting, and analytical skills•Strong written and verbal English communication skills. Additional language skills are advantageousPreferred Qualifications•Experience using other AutoCAD Toolsets•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high-quality mannerThe Ideal Candidate•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high quality manner•Strategic: offering articulate recommendations and rationale and builds support with key decision makers•A wet sponge: actively listening to others in order to communicate technical information clearly and concisely•Intellectually curious: learning from mistakes, adapting to change, and seeking out ways to develop new skills•Influential: being a role model inspiring others and affecting a positive impactSummaryJob DescriptionPosition based in Montreal100% remote6 months renewable________________________________________________________________Position OverviewActively engage with our client customers from the AutoCAD Plant 3d community by providing solutions, direction, and general troubleshooting.Reporting to a Technical Support Manager, you are responsible for resolving customer issues reported to us via phone, chat, web, online forums, and other channels. In addition to reacting to customer issues, you may also engage in a variety of proactive support activities; developing and presenting screencasts, hosting Q&A sessions on our online communities, and publishing technical articles in our client’s Knowledge Network.ResponsibilitiesTechnical Support•Respond to support requests via multiple channels and following documented processes•Document support interactions in a company-wide case management system•Advance unresolved issues to senior staff as required•Research, verify, and document product defects•Actively handle personal backlog of support requests•Manage customer and partner expectations by providing timely updates on progressMinimum Qualifications•Bachelor's degree or related•3 years of AutoCAD Plant 3d industry experience•Strong customer service, troubleshooting, and analytical skills•Strong written and verbal English communication skills. Additional language skills are advantageousPreferred Qualifications•Experience using other AutoCAD Toolsets•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high-quality mannerThe Ideal Candidate•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high quality manner•Strategic: offering articulate recommendations and rationale and builds support with key decision makers•A wet sponge: actively listening to others in order to communicate technical information clearly and concisely•Intellectually curious: learning from mistakes, adapting to change, and seeking out ways to develop new skills•Influential: being a role model inspiring others and affecting a positive impactRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Job DescriptionPosition based in Montreal100% remote6 months renewable________________________________________________________________Position OverviewActively engage with our client customers from the AutoCAD Plant 3d community by providing solutions, direction, and general troubleshooting.Reporting to a Technical Support Manager, you are responsible for resolving customer issues reported to us via phone, chat, web, online forums, and other channels. In addition to reacting to customer issues, you may also engage in a variety of proactive support activities; developing and presenting screencasts, hosting Q&A sessions on our online communities, and publishing technical articles in our client’s Knowledge Network.ResponsibilitiesTechnical Support•Respond to support requests via multiple channels and following documented processes•Document support interactions in a company-wide case management system•Advance unresolved issues to senior staff as required•Research, verify, and document product defects•Actively handle personal backlog of support requests•Manage customer and partner expectations by providing timely updates on progressMinimum Qualifications•Bachelor's degree or related•3 years of AutoCAD Plant 3d industry experience•Strong customer service, troubleshooting, and analytical skills•Strong written and verbal English communication skills. Additional language skills are advantageousPreferred Qualifications•Experience using other AutoCAD Toolsets•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high-quality mannerThe Ideal Candidate•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high quality manner•Strategic: offering articulate recommendations and rationale and builds support with key decision makers•A wet sponge: actively listening to others in order to communicate technical information clearly and concisely•Intellectually curious: learning from mistakes, adapting to change, and seeking out ways to develop new skills•Influential: being a role model inspiring others and affecting a positive impactAdvantagesJob DescriptionPosition based in Montreal100% remote6 months renewable________________________________________________________________Position OverviewActively engage with our client customers from the AutoCAD Plant 3d community by providing solutions, direction, and general troubleshooting.Reporting to a Technical Support Manager, you are responsible for resolving customer issues reported to us via phone, chat, web, online forums, and other channels. In addition to reacting to customer issues, you may also engage in a variety of proactive support activities; developing and presenting screencasts, hosting Q&A sessions on our online communities, and publishing technical articles in our client’s Knowledge Network.ResponsibilitiesTechnical Support•Respond to support requests via multiple channels and following documented processes•Document support interactions in a company-wide case management system•Advance unresolved issues to senior staff as required•Research, verify, and document product defects•Actively handle personal backlog of support requests•Manage customer and partner expectations by providing timely updates on progressMinimum Qualifications•Bachelor's degree or related•3 years of AutoCAD Plant 3d industry experience•Strong customer service, troubleshooting, and analytical skills•Strong written and verbal English communication skills. Additional language skills are advantageousPreferred Qualifications•Experience using other AutoCAD Toolsets•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high-quality mannerThe Ideal Candidate•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high quality manner•Strategic: offering articulate recommendations and rationale and builds support with key decision makers•A wet sponge: actively listening to others in order to communicate technical information clearly and concisely•Intellectually curious: learning from mistakes, adapting to change, and seeking out ways to develop new skills•Influential: being a role model inspiring others and affecting a positive impactResponsibilitiesJob DescriptionPosition based in Montreal100% remote6 months renewable________________________________________________________________Position OverviewActively engage with our client customers from the AutoCAD Plant 3d community by providing solutions, direction, and general troubleshooting.Reporting to a Technical Support Manager, you are responsible for resolving customer issues reported to us via phone, chat, web, online forums, and other channels. In addition to reacting to customer issues, you may also engage in a variety of proactive support activities; developing and presenting screencasts, hosting Q&A sessions on our online communities, and publishing technical articles in our client’s Knowledge Network.ResponsibilitiesTechnical Support•Respond to support requests via multiple channels and following documented processes•Document support interactions in a company-wide case management system•Advance unresolved issues to senior staff as required•Research, verify, and document product defects•Actively handle personal backlog of support requests•Manage customer and partner expectations by providing timely updates on progressMinimum Qualifications•Bachelor's degree or related•3 years of AutoCAD Plant 3d industry experience•Strong customer service, troubleshooting, and analytical skills•Strong written and verbal English communication skills. Additional language skills are advantageousPreferred Qualifications•Experience using other AutoCAD Toolsets•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high-quality mannerThe Ideal Candidate•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high quality manner•Strategic: offering articulate recommendations and rationale and builds support with key decision makers•A wet sponge: actively listening to others in order to communicate technical information clearly and concisely•Intellectually curious: learning from mistakes, adapting to change, and seeking out ways to develop new skills•Influential: being a role model inspiring others and affecting a positive impactQualificationsJob DescriptionPosition based in Montreal100% remote6 months renewable________________________________________________________________Position OverviewActively engage with our client customers from the AutoCAD Plant 3d community by providing solutions, direction, and general troubleshooting.Reporting to a Technical Support Manager, you are responsible for resolving customer issues reported to us via phone, chat, web, online forums, and other channels. In addition to reacting to customer issues, you may also engage in a variety of proactive support activities; developing and presenting screencasts, hosting Q&A sessions on our online communities, and publishing technical articles in our client’s Knowledge Network.ResponsibilitiesTechnical Support•Respond to support requests via multiple channels and following documented processes•Document support interactions in a company-wide case management system•Advance unresolved issues to senior staff as required•Research, verify, and document product defects•Actively handle personal backlog of support requests•Manage customer and partner expectations by providing timely updates on progressMinimum Qualifications•Bachelor's degree or related•3 years of AutoCAD Plant 3d industry experience•Strong customer service, troubleshooting, and analytical skills•Strong written and verbal English communication skills. Additional language skills are advantageousPreferred Qualifications•Experience using other AutoCAD Toolsets•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high-quality mannerThe Ideal Candidate•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high quality manner•Strategic: offering articulate recommendations and rationale and builds support with key decision makers•A wet sponge: actively listening to others in order to communicate technical information clearly and concisely•Intellectually curious: learning from mistakes, adapting to change, and seeking out ways to develop new skills•Influential: being a role model inspiring others and affecting a positive impactSummaryJob DescriptionPosition based in Montreal100% remote6 months renewable________________________________________________________________Position OverviewActively engage with our client customers from the AutoCAD Plant 3d community by providing solutions, direction, and general troubleshooting.Reporting to a Technical Support Manager, you are responsible for resolving customer issues reported to us via phone, chat, web, online forums, and other channels. In addition to reacting to customer issues, you may also engage in a variety of proactive support activities; developing and presenting screencasts, hosting Q&A sessions on our online communities, and publishing technical articles in our client’s Knowledge Network.ResponsibilitiesTechnical Support•Respond to support requests via multiple channels and following documented processes•Document support interactions in a company-wide case management system•Advance unresolved issues to senior staff as required•Research, verify, and document product defects•Actively handle personal backlog of support requests•Manage customer and partner expectations by providing timely updates on progressMinimum Qualifications•Bachelor's degree or related•3 years of AutoCAD Plant 3d industry experience•Strong customer service, troubleshooting, and analytical skills•Strong written and verbal English communication skills. Additional language skills are advantageousPreferred Qualifications•Experience using other AutoCAD Toolsets•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high-quality mannerThe Ideal Candidate•People-minded: empathizing with, responding to, and problem-solving customer issues•Prompt: making timely decisions based on sound logic and consideration of the consequences•Take initiative: having a strong sense of ownership with a bias for action and willingness to role-up your sleeves•Organized: clarifying assignments, prioritizes work and pays attention to detail to ensure work is done in a timely and high quality manner•Strategic: offering articulate recommendations and rationale and builds support with key decision makers•A wet sponge: actively listening to others in order to communicate technical information clearly and concisely•Intellectually curious: learning from mistakes, adapting to change, and seeking out ways to develop new skills•Influential: being a role model inspiring others and affecting a positive impactRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Are you a system administrator with over 2 years of experience? Are you looking for the opportunity to take on major projects within one of the largest private investment management firms? Have you worked in a Microsoft environment and have a global vision of a hybrid multi-site architecture? If so, this opportunity is for you!AdvantagesWhy do you want to get this job as a System Administrator:•Pension fund with employer contribution;•Complete group insurance paid at 100% by the employer;•Competitive salary and performance bonus;•Training paid by the employer;•4 weeks of vacation per year;•Allowance for sports activities;•Social committee and sustainable development committee.ResponsibilitiesReporting to the Infrastructure and Technical Support Director, the incumbent based in Montreal will be responsible for:•Contribute to the evolution of the company's multi-site network architecture;•Ensure the reliability, efficiency, performance and security of the IT infrastructure;•Maintain and advance cloud infrastructure;•Ensure the configuration, analysis, updates and resolution of network and server alerts;•Contribute to the automation of recurring tasks;•Participate in the various one-off projects of the company;•Act as the last level of technical support.QualificationsTo excel in this role, you will need the following technical knowledge:•2 years minimum experience as a system administrator;•Knowledge and agility with M365 (Azure, Intunes, Sharepoint, etc.);•Agility in automation and scripting with PowerShell;•Knowledge of virtualized environments (Hyper-V);•Experience in network design with Cisco / Meraki;You will also need to have the following skills:•Be able to work under pressure;•Be able to work occasionally outside of standard office hours;•Bilingual (impeccable French and English);•Demonstrate solid autonomy;SummaryThank you for applying for this position of System Administrator in Montreal. We will review your request and get back to you promptly if your profile matches our criteria.Contact Jonathan Lavoie to discuss this role: jonathan.lavoie@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a system administrator with over 2 years of experience? Are you looking for the opportunity to take on major projects within one of the largest private investment management firms? Have you worked in a Microsoft environment and have a global vision of a hybrid multi-site architecture? If so, this opportunity is for you!AdvantagesWhy do you want to get this job as a System Administrator:•Pension fund with employer contribution;•Complete group insurance paid at 100% by the employer;•Competitive salary and performance bonus;•Training paid by the employer;•4 weeks of vacation per year;•Allowance for sports activities;•Social committee and sustainable development committee.ResponsibilitiesReporting to the Infrastructure and Technical Support Director, the incumbent based in Montreal will be responsible for:•Contribute to the evolution of the company's multi-site network architecture;•Ensure the reliability, efficiency, performance and security of the IT infrastructure;•Maintain and advance cloud infrastructure;•Ensure the configuration, analysis, updates and resolution of network and server alerts;•Contribute to the automation of recurring tasks;•Participate in the various one-off projects of the company;•Act as the last level of technical support.QualificationsTo excel in this role, you will need the following technical knowledge:•2 years minimum experience as a system administrator;•Knowledge and agility with M365 (Azure, Intunes, Sharepoint, etc.);•Agility in automation and scripting with PowerShell;•Knowledge of virtualized environments (Hyper-V);•Experience in network design with Cisco / Meraki;You will also need to have the following skills:•Be able to work under pressure;•Be able to work occasionally outside of standard office hours;•Bilingual (impeccable French and English);•Demonstrate solid autonomy;SummaryThank you for applying for this position of System Administrator in Montreal. We will review your request and get back to you promptly if your profile matches our criteria.Contact Jonathan Lavoie to discuss this role: jonathan.lavoie@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      IT Technician Level 2-312 months contractPosition Located in MontréalThe main mission of the IT support technician is to provide technical assistance to users regarding the configuration and use of software and computer workstation peripherals. He performs technical work relating, among other things, to the installation, maintenance and configuration of software and IT equipment (PC, Mac and mobile devices) and associated telecommunications. He provides level 2-3 IT support for all company employees across Canada. He actively collaborates in the development of the company through his involvement in various national growth projects.1. Technical aspect• Diagnose and solve problems related to the use of a Windows workstation, Active Directory, backup, applications,• Provide local and remote support to employees in the use of various IT tools,• Deploy workstations and install peripherals,• Administer and maintain computer applications and networks,• Ensure the security of the company's network and data,• Ensure equipment monitoring and follow-up of data backups and alerts,• Provide technical support to users by meeting user needs by processing various tickets,• Provide training as needed for effective use of computer systems and various programs and software,• Monitor and update the inventory of IT equipment and mobile devices,• Act as a resource person with suppliers for the management of surveillance cameras,• Keep abreast of new technologies.2. Administrative aspect• Document the business continuity procedures and carry out technical drafting of IT risk management,• Travel occasionally to support clinics in Quebec,• Adhere to the vision and values of the company,• Act as a watch on IT expenses,• Management of relations with various IT suppliers.3. Application section• Mastery of the following technologies: Administer the Ms365 portal, Windows Server (all versions), Company backup system, Active Directory, Networking, Microsoft Exchange, Company anti-virus.• Strengths: Sharepoint.Qualifications:• DEP in computer science or equivalent• Have 2 to 3 years of experience in a similar position• Demonstrate a spirit of analysis and synthesis• Have a sense of service and support to users• Demonstrate autonomy and flexibility• Demonstrate integrity and discretion• Adequately manage stressful situations• Ability in interpersonal relationships• Spoken and written languages: French-English bilingualismAdvantagesIT Technician Level 2-312 months contractPosition Located in MontréalThe main mission of the IT support technician is to provide technical assistance to users regarding the configuration and use of software and computer workstation peripherals. He performs technical work relating, among other things, to the installation, maintenance and configuration of software and IT equipment (PC, Mac and mobile devices) and associated telecommunications. He provides level 2-3 IT support for all company employees across Canada. He actively collaborates in the development of the company through his involvement in various national growth projects.1. Technical aspect• Diagnose and solve problems related to the use of a Windows workstation, Active Directory, backup, applications,• Provide local and remote support to employees in the use of various IT tools,• Deploy workstations and install peripherals,• Administer and maintain computer applications and networks,• Ensure the security of the company's network and data,• Ensure equipment monitoring and follow-up of data backups and alerts,• Provide technical support to users by meeting user needs by processing various tickets,• Provide training as needed for effective use of computer systems and various programs and software,• Monitor and update the inventory of IT equipment and mobile devices,• Act as a resource person with suppliers for the management of surveillance cameras,• Keep abreast of new technologies.2. Administrative aspect• Document the business continuity procedures and carry out technical drafting of IT risk management,• Travel occasionally to support clinics in Quebec,• Adhere to the vision and values of the company,• Act as a watch on IT expenses,• Management of relations with various IT suppliers.3. Application section• Mastery of the following technologies: Administer the Ms365 portal, Windows Server (all versions), Company backup system, Active Directory, Networking, Microsoft Exchange, Company anti-virus.• Strengths: Sharepoint.Qualifications:• DEP in computer science or equivalent• Have 2 to 3 years of experience in a similar position• Demonstrate a spirit of analysis and synthesis• Have a sense of service and support to users• Demonstrate autonomy and flexibility• Demonstrate integrity and discretion• Adequately manage stressful situations• Ability in interpersonal relationships• Spoken and written languages: French-English bilingualismResponsibilitiesIT Technician Level 2-312 months contractPosition Located in MontréalThe main mission of the IT support technician is to provide technical assistance to users regarding the configuration and use of software and computer workstation peripherals. He performs technical work relating, among other things, to the installation, maintenance and configuration of software and IT equipment (PC, Mac and mobile devices) and associated telecommunications. He provides level 2-3 IT support for all company employees across Canada. He actively collaborates in the development of the company through his involvement in various national growth projects.1. Technical aspect• Diagnose and solve problems related to the use of a Windows workstation, Active Directory, backup, applications,• Provide local and remote support to employees in the use of various IT tools,• Deploy workstations and install peripherals,• Administer and maintain computer applications and networks,• Ensure the security of the company's network and data,• Ensure equipment monitoring and follow-up of data backups and alerts,• Provide technical support to users by meeting user needs by processing various tickets,• Provide training as needed for effective use of computer systems and various programs and software,• Monitor and update the inventory of IT equipment and mobile devices,• Act as a resource person with suppliers for the management of surveillance cameras,• Keep abreast of new technologies.2. Administrative aspect• Document the business continuity procedures and carry out technical drafting of IT risk management,• Travel occasionally to support clinics in Quebec,• Adhere to the vision and values of the company,• Act as a watch on IT expenses,• Management of relations with various IT suppliers.3. Application section• Mastery of the following technologies: Administer the Ms365 portal, Windows Server (all versions), Company backup system, Active Directory, Networking, Microsoft Exchange, Company anti-virus.• Strengths: Sharepoint.Qualifications:• DEP in computer science or equivalent• Have 2 to 3 years of experience in a similar position• Demonstrate a spirit of analysis and synthesis• Have a sense of service and support to users• Demonstrate autonomy and flexibility• Demonstrate integrity and discretion• Adequately manage stressful situations• Ability in interpersonal relationships• Spoken and written languages: French-English bilingualismQualificationsIT Technician Level 2-312 months contractPosition Located in MontréalThe main mission of the IT support technician is to provide technical assistance to users regarding the configuration and use of software and computer workstation peripherals. He performs technical work relating, among other things, to the installation, maintenance and configuration of software and IT equipment (PC, Mac and mobile devices) and associated telecommunications. He provides level 2-3 IT support for all company employees across Canada. He actively collaborates in the development of the company through his involvement in various national growth projects.1. Technical aspect• Diagnose and solve problems related to the use of a Windows workstation, Active Directory, backup, applications,• Provide local and remote support to employees in the use of various IT tools,• Deploy workstations and install peripherals,• Administer and maintain computer applications and networks,• Ensure the security of the company's network and data,• Ensure equipment monitoring and follow-up of data backups and alerts,• Provide technical support to users by meeting user needs by processing various tickets,• Provide training as needed for effective use of computer systems and various programs and software,• Monitor and update the inventory of IT equipment and mobile devices,• Act as a resource person with suppliers for the management of surveillance cameras,• Keep abreast of new technologies.2. Administrative aspect• Document the business continuity procedures and carry out technical drafting of IT risk management,• Travel occasionally to support clinics in Quebec,• Adhere to the vision and values of the company,• Act as a watch on IT expenses,• Management of relations with various IT suppliers.3. Application section• Mastery of the following technologies: Administer the Ms365 portal, Windows Server (all versions), Company backup system, Active Directory, Networking, Microsoft Exchange, Company anti-virus.• Strengths: Sharepoint.Qualifications:• DEP in computer science or equivalent• Have 2 to 3 years of experience in a similar position• Demonstrate a spirit of analysis and synthesis• Have a sense of service and support to users• Demonstrate autonomy and flexibility• Demonstrate integrity and discretion• Adequately manage stressful situations• Ability in interpersonal relationships• Spoken and written languages: French-English bilingualismSummaryIT Technician Level 2-312 months contractPosition Located in MontréalThe main mission of the IT support technician is to provide technical assistance to users regarding the configuration and use of software and computer workstation peripherals. He performs technical work relating, among other things, to the installation, maintenance and configuration of software and IT equipment (PC, Mac and mobile devices) and associated telecommunications. He provides level 2-3 IT support for all company employees across Canada. He actively collaborates in the development of the company through his involvement in various national growth projects.1. Technical aspect• Diagnose and solve problems related to the use of a Windows workstation, Active Directory, backup, applications,• Provide local and remote support to employees in the use of various IT tools,• Deploy workstations and install peripherals,• Administer and maintain computer applications and networks,• Ensure the security of the company's network and data,• Ensure equipment monitoring and follow-up of data backups and alerts,• Provide technical support to users by meeting user needs by processing various tickets,• Provide training as needed for effective use of computer systems and various programs and software,• Monitor and update the inventory of IT equipment and mobile devices,• Act as a resource person with suppliers for the management of surveillance cameras,• Keep abreast of new technologies.2. Administrative aspect• Document the business continuity procedures and carry out technical drafting of IT risk management,• Travel occasionally to support clinics in Quebec,• Adhere to the vision and values of the company,• Act as a watch on IT expenses,• Management of relations with various IT suppliers.3. Application section• Mastery of the following technologies: Administer the Ms365 portal, Windows Server (all versions), Company backup system, Active Directory, Networking, Microsoft Exchange, Company anti-virus.• Strengths: Sharepoint.Qualifications:• DEP in computer science or equivalent• Have 2 to 3 years of experience in a similar position• Demonstrate a spirit of analysis and synthesis• Have a sense of service and support to users• Demonstrate autonomy and flexibility• Demonstrate integrity and discretion• Adequately manage stressful situations• Ability in interpersonal relationships• Spoken and written languages: French-English bilingualismRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      IT Technician Level 2-312 months contractPosition Located in MontréalThe main mission of the IT support technician is to provide technical assistance to users regarding the configuration and use of software and computer workstation peripherals. He performs technical work relating, among other things, to the installation, maintenance and configuration of software and IT equipment (PC, Mac and mobile devices) and associated telecommunications. He provides level 2-3 IT support for all company employees across Canada. He actively collaborates in the development of the company through his involvement in various national growth projects.1. Technical aspect• Diagnose and solve problems related to the use of a Windows workstation, Active Directory, backup, applications,• Provide local and remote support to employees in the use of various IT tools,• Deploy workstations and install peripherals,• Administer and maintain computer applications and networks,• Ensure the security of the company's network and data,• Ensure equipment monitoring and follow-up of data backups and alerts,• Provide technical support to users by meeting user needs by processing various tickets,• Provide training as needed for effective use of computer systems and various programs and software,• Monitor and update the inventory of IT equipment and mobile devices,• Act as a resource person with suppliers for the management of surveillance cameras,• Keep abreast of new technologies.2. Administrative aspect• Document the business continuity procedures and carry out technical drafting of IT risk management,• Travel occasionally to support clinics in Quebec,• Adhere to the vision and values of the company,• Act as a watch on IT expenses,• Management of relations with various IT suppliers.3. Application section• Mastery of the following technologies: Administer the Ms365 portal, Windows Server (all versions), Company backup system, Active Directory, Networking, Microsoft Exchange, Company anti-virus.• Strengths: Sharepoint.Qualifications:• DEP in computer science or equivalent• Have 2 to 3 years of experience in a similar position• Demonstrate a spirit of analysis and synthesis• Have a sense of service and support to users• Demonstrate autonomy and flexibility• Demonstrate integrity and discretion• Adequately manage stressful situations• Ability in interpersonal relationships• Spoken and written languages: French-English bilingualismAdvantagesIT Technician Level 2-312 months contractPosition Located in MontréalThe main mission of the IT support technician is to provide technical assistance to users regarding the configuration and use of software and computer workstation peripherals. He performs technical work relating, among other things, to the installation, maintenance and configuration of software and IT equipment (PC, Mac and mobile devices) and associated telecommunications. He provides level 2-3 IT support for all company employees across Canada. He actively collaborates in the development of the company through his involvement in various national growth projects.1. Technical aspect• Diagnose and solve problems related to the use of a Windows workstation, Active Directory, backup, applications,• Provide local and remote support to employees in the use of various IT tools,• Deploy workstations and install peripherals,• Administer and maintain computer applications and networks,• Ensure the security of the company's network and data,• Ensure equipment monitoring and follow-up of data backups and alerts,• Provide technical support to users by meeting user needs by processing various tickets,• Provide training as needed for effective use of computer systems and various programs and software,• Monitor and update the inventory of IT equipment and mobile devices,• Act as a resource person with suppliers for the management of surveillance cameras,• Keep abreast of new technologies.2. Administrative aspect• Document the business continuity procedures and carry out technical drafting of IT risk management,• Travel occasionally to support clinics in Quebec,• Adhere to the vision and values of the company,• Act as a watch on IT expenses,• Management of relations with various IT suppliers.3. Application section• Mastery of the following technologies: Administer the Ms365 portal, Windows Server (all versions), Company backup system, Active Directory, Networking, Microsoft Exchange, Company anti-virus.• Strengths: Sharepoint.Qualifications:• DEP in computer science or equivalent• Have 2 to 3 years of experience in a similar position• Demonstrate a spirit of analysis and synthesis• Have a sense of service and support to users• Demonstrate autonomy and flexibility• Demonstrate integrity and discretion• Adequately manage stressful situations• Ability in interpersonal relationships• Spoken and written languages: French-English bilingualismResponsibilitiesIT Technician Level 2-312 months contractPosition Located in MontréalThe main mission of the IT support technician is to provide technical assistance to users regarding the configuration and use of software and computer workstation peripherals. He performs technical work relating, among other things, to the installation, maintenance and configuration of software and IT equipment (PC, Mac and mobile devices) and associated telecommunications. He provides level 2-3 IT support for all company employees across Canada. He actively collaborates in the development of the company through his involvement in various national growth projects.1. Technical aspect• Diagnose and solve problems related to the use of a Windows workstation, Active Directory, backup, applications,• Provide local and remote support to employees in the use of various IT tools,• Deploy workstations and install peripherals,• Administer and maintain computer applications and networks,• Ensure the security of the company's network and data,• Ensure equipment monitoring and follow-up of data backups and alerts,• Provide technical support to users by meeting user needs by processing various tickets,• Provide training as needed for effective use of computer systems and various programs and software,• Monitor and update the inventory of IT equipment and mobile devices,• Act as a resource person with suppliers for the management of surveillance cameras,• Keep abreast of new technologies.2. Administrative aspect• Document the business continuity procedures and carry out technical drafting of IT risk management,• Travel occasionally to support clinics in Quebec,• Adhere to the vision and values of the company,• Act as a watch on IT expenses,• Management of relations with various IT suppliers.3. Application section• Mastery of the following technologies: Administer the Ms365 portal, Windows Server (all versions), Company backup system, Active Directory, Networking, Microsoft Exchange, Company anti-virus.• Strengths: Sharepoint.Qualifications:• DEP in computer science or equivalent• Have 2 to 3 years of experience in a similar position• Demonstrate a spirit of analysis and synthesis• Have a sense of service and support to users• Demonstrate autonomy and flexibility• Demonstrate integrity and discretion• Adequately manage stressful situations• Ability in interpersonal relationships• Spoken and written languages: French-English bilingualismQualificationsIT Technician Level 2-312 months contractPosition Located in MontréalThe main mission of the IT support technician is to provide technical assistance to users regarding the configuration and use of software and computer workstation peripherals. He performs technical work relating, among other things, to the installation, maintenance and configuration of software and IT equipment (PC, Mac and mobile devices) and associated telecommunications. He provides level 2-3 IT support for all company employees across Canada. He actively collaborates in the development of the company through his involvement in various national growth projects.1. Technical aspect• Diagnose and solve problems related to the use of a Windows workstation, Active Directory, backup, applications,• Provide local and remote support to employees in the use of various IT tools,• Deploy workstations and install peripherals,• Administer and maintain computer applications and networks,• Ensure the security of the company's network and data,• Ensure equipment monitoring and follow-up of data backups and alerts,• Provide technical support to users by meeting user needs by processing various tickets,• Provide training as needed for effective use of computer systems and various programs and software,• Monitor and update the inventory of IT equipment and mobile devices,• Act as a resource person with suppliers for the management of surveillance cameras,• Keep abreast of new technologies.2. Administrative aspect• Document the business continuity procedures and carry out technical drafting of IT risk management,• Travel occasionally to support clinics in Quebec,• Adhere to the vision and values of the company,• Act as a watch on IT expenses,• Management of relations with various IT suppliers.3. Application section• Mastery of the following technologies: Administer the Ms365 portal, Windows Server (all versions), Company backup system, Active Directory, Networking, Microsoft Exchange, Company anti-virus.• Strengths: Sharepoint.Qualifications:• DEP in computer science or equivalent• Have 2 to 3 years of experience in a similar position• Demonstrate a spirit of analysis and synthesis• Have a sense of service and support to users• Demonstrate autonomy and flexibility• Demonstrate integrity and discretion• Adequately manage stressful situations• Ability in interpersonal relationships• Spoken and written languages: French-English bilingualismSummaryIT Technician Level 2-312 months contractPosition Located in MontréalThe main mission of the IT support technician is to provide technical assistance to users regarding the configuration and use of software and computer workstation peripherals. He performs technical work relating, among other things, to the installation, maintenance and configuration of software and IT equipment (PC, Mac and mobile devices) and associated telecommunications. He provides level 2-3 IT support for all company employees across Canada. He actively collaborates in the development of the company through his involvement in various national growth projects.1. Technical aspect• Diagnose and solve problems related to the use of a Windows workstation, Active Directory, backup, applications,• Provide local and remote support to employees in the use of various IT tools,• Deploy workstations and install peripherals,• Administer and maintain computer applications and networks,• Ensure the security of the company's network and data,• Ensure equipment monitoring and follow-up of data backups and alerts,• Provide technical support to users by meeting user needs by processing various tickets,• Provide training as needed for effective use of computer systems and various programs and software,• Monitor and update the inventory of IT equipment and mobile devices,• Act as a resource person with suppliers for the management of surveillance cameras,• Keep abreast of new technologies.2. Administrative aspect• Document the business continuity procedures and carry out technical drafting of IT risk management,• Travel occasionally to support clinics in Quebec,• Adhere to the vision and values of the company,• Act as a watch on IT expenses,• Management of relations with various IT suppliers.3. Application section• Mastery of the following technologies: Administer the Ms365 portal, Windows Server (all versions), Company backup system, Active Directory, Networking, Microsoft Exchange, Company anti-virus.• Strengths: Sharepoint.Qualifications:• DEP in computer science or equivalent• Have 2 to 3 years of experience in a similar position• Demonstrate a spirit of analysis and synthesis• Have a sense of service and support to users• Demonstrate autonomy and flexibility• Demonstrate integrity and discretion• Adequately manage stressful situations• Ability in interpersonal relationships• Spoken and written languages: French-English bilingualismRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Cloud System Administrator Looking for a new challenge as a Cloud System Administrator in the Montreal area? Would you like to join an international company specializing in business process optimization? Are you looking for a flexible position where you can work on multiple projects and work in a cloud-based environment? You meet most of these criteria: •Ability to find solutions to complex problems and learn quickly and independently.•Be able to quickly familiarize yourself with and master the administrative interface of different products.•Ability to listen and analyze needs, popularize and communicate ideas and technical concepts in a clear and adapted way to the interlocutor;•Bilingual (oral and written) English and French Your main tasks: •Installation and administration of Windows and Linux servers at the operating system level.•Installation and administration of Active Directory, DNS, DHCP, and network policy.•Installation of firewalls, tunnels and wireless networks.•Administer and support cloud infrastructure (AWS - GCP and Azure).•Ensure prompt follow-up and support to customers and internal teams•Manage different systems (MDM, file server, VPN, Google apps, and others).•Analyze the needs of the company and make recommendations on future strategic choices.•Manage the internal network as well as physical equipment.•Configure and manage system backups.•Diagnose router and network connection problems and make necessary recommendations.•Perform computer security operations such as encrypting data, installing 2FA, and creating secure connections with web services.•Analyze problems, participate in the search for solutions and develop new ways of doing things. You have:•DEC or AEC in computer science or DEP in technical support •A minimum of 5 years of experience in a related role.•Good knowledge of systems administration (Windows, Linux at the operating system level)•Experience in cloud server administration, Cloud Infrastructure (AWS - GCP and Azure).•Experience with Active Directory, DNS, DHCP and Network Policy Good knowledge of network administration (Security, Firewall, Tunnels, Wireless, etc.) You are looking for an environment that offers: •Large-scale environment •State-of-the-art technologies•A new challenge as a computer technician in the Montreal area•Flexibility Teleworking •A more than competitive salary + Bonus•Insurance Program•RRSAs•Multiple opportunities for career advancement •Cellular and Laptop provided Don't waste another minute! Send us your resume today to apply for this challenging position as a Cloud System Administrator in the Montreal area. Please contact us at isabelle.gauthier@randstad.caAdvantages•Large-scale environment •State-of-the-art technologies•A new challenge as a computer technician in the Montreal area•Flexibility Teleworking •A more than competitive salary + Bonus•Insurance Program•RRSAs•Multiple opportunities for career advancement •Cellular and Laptop provided Responsibilities•Installation and administration of Windows and Linux servers at the operating system level.•Installation and administration of Active Directory, DNS, DHCP, and network policy.•Installation of firewalls, tunnels and wireless networks.•Administer and support cloud infrastructure (AWS - GCP and Azure).•Ensure prompt follow-up and support to customers and internal teams•Manage different systems (MDM, file server, VPN, Google apps, and others).•Analyze the needs of the company and make recommendations on future strategic choices.•Manage the internal network as well as physical equipment.•Configure and manage system backups.•Diagnose router and network connection problems and make necessary recommendations.•Perform computer security operations such as encrypting data, installing 2FA, and creating secure connections with web services.•Analyze problems, participate in the search for solutions and develop new ways of doing things.Qualifications•DEC or AEC in computer science or DEP in technical support •A minimum of 5 years of experience in a related role.•Good knowledge of systems administration (Windows, Linux at the operating system level)•Experience in cloud server administration, Cloud Infrastructure (AWS - GCP and Azure).•Experience with Active Directory, DNS, DHCP and Network Policy Good knowledge of network administration (Security, Firewall, Tunnels, Wireless, etc.) SummaryDon't waste another minute! Send us your resume today to apply for this challenging position as a Cloud System Administrator in the Montreal area. Please contact us at isabelle.gauthier@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Cloud System Administrator Looking for a new challenge as a Cloud System Administrator in the Montreal area? Would you like to join an international company specializing in business process optimization? Are you looking for a flexible position where you can work on multiple projects and work in a cloud-based environment? You meet most of these criteria: •Ability to find solutions to complex problems and learn quickly and independently.•Be able to quickly familiarize yourself with and master the administrative interface of different products.•Ability to listen and analyze needs, popularize and communicate ideas and technical concepts in a clear and adapted way to the interlocutor;•Bilingual (oral and written) English and French Your main tasks: •Installation and administration of Windows and Linux servers at the operating system level.•Installation and administration of Active Directory, DNS, DHCP, and network policy.•Installation of firewalls, tunnels and wireless networks.•Administer and support cloud infrastructure (AWS - GCP and Azure).•Ensure prompt follow-up and support to customers and internal teams•Manage different systems (MDM, file server, VPN, Google apps, and others).•Analyze the needs of the company and make recommendations on future strategic choices.•Manage the internal network as well as physical equipment.•Configure and manage system backups.•Diagnose router and network connection problems and make necessary recommendations.•Perform computer security operations such as encrypting data, installing 2FA, and creating secure connections with web services.•Analyze problems, participate in the search for solutions and develop new ways of doing things. You have:•DEC or AEC in computer science or DEP in technical support •A minimum of 5 years of experience in a related role.•Good knowledge of systems administration (Windows, Linux at the operating system level)•Experience in cloud server administration, Cloud Infrastructure (AWS - GCP and Azure).•Experience with Active Directory, DNS, DHCP and Network Policy Good knowledge of network administration (Security, Firewall, Tunnels, Wireless, etc.) You are looking for an environment that offers: •Large-scale environment •State-of-the-art technologies•A new challenge as a computer technician in the Montreal area•Flexibility Teleworking •A more than competitive salary + Bonus•Insurance Program•RRSAs•Multiple opportunities for career advancement •Cellular and Laptop provided Don't waste another minute! Send us your resume today to apply for this challenging position as a Cloud System Administrator in the Montreal area. Please contact us at isabelle.gauthier@randstad.caAdvantages•Large-scale environment •State-of-the-art technologies•A new challenge as a computer technician in the Montreal area•Flexibility Teleworking •A more than competitive salary + Bonus•Insurance Program•RRSAs•Multiple opportunities for career advancement •Cellular and Laptop provided Responsibilities•Installation and administration of Windows and Linux servers at the operating system level.•Installation and administration of Active Directory, DNS, DHCP, and network policy.•Installation of firewalls, tunnels and wireless networks.•Administer and support cloud infrastructure (AWS - GCP and Azure).•Ensure prompt follow-up and support to customers and internal teams•Manage different systems (MDM, file server, VPN, Google apps, and others).•Analyze the needs of the company and make recommendations on future strategic choices.•Manage the internal network as well as physical equipment.•Configure and manage system backups.•Diagnose router and network connection problems and make necessary recommendations.•Perform computer security operations such as encrypting data, installing 2FA, and creating secure connections with web services.•Analyze problems, participate in the search for solutions and develop new ways of doing things.Qualifications•DEC or AEC in computer science or DEP in technical support •A minimum of 5 years of experience in a related role.•Good knowledge of systems administration (Windows, Linux at the operating system level)•Experience in cloud server administration, Cloud Infrastructure (AWS - GCP and Azure).•Experience with Active Directory, DNS, DHCP and Network Policy Good knowledge of network administration (Security, Firewall, Tunnels, Wireless, etc.) SummaryDon't waste another minute! Send us your resume today to apply for this challenging position as a Cloud System Administrator in the Montreal area. Please contact us at isabelle.gauthier@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      IT managerYou are an experienced IT administrator with natural leadership? You would like to act as a technical referent for your team and have a concrete impact on the IT projects. You will be in charge of setting up and developing IT processes and projects for a growing company in the manufacturing sector.Under the responsibility of the VP of Technologies, you will have responsibilities•Optimal management of the IT Expertise Center team. You will be responsible on a day-to-day basis for the proper functioning and development of IT services;•Formulate and revise support policies and promote their implementation;•Efficiently develop procedures related to the identification, prioritization and resolution of incidents and / or application change requests, while ensuring rigorous monitoring;•Develop service standards and relations with users;•Manage your team through the following activities: recruitment, integration, mobilization, motivation, retention, performance;•Collaborate with other IT managers in the definition and delivery of strategic objectives for the large information technology sector;•Propose and develop innovative strategies from the IT point of view that supports the growth of the company;•Establish and respect the annual budget for IT infrastructure and equipment;•Negotiate contracts related to his department;Technical Environment •Virtualization & Cloud technologies: Hyper-V, Azure•Windows administration: Win 2008-2019, Active Directory, DNS, DHCP, Office 365, ManageEngine •Backup and Replication: Veeam•Networking: Routing, VLAN, Firewalls, VPN. (HPE - Aruba, Cisco, WatchGuard)•Deployment Tools: Active Directory GPO, Mobile Device Manager•PowerShell, Scripting, Task automation•O365 Online SharePoint and Teams administration•Experience with hardware such as Barcode Scanners, SAN, Clusters, RAID Arrays, Fiber Switches, Label Printers•AS/400 ( Asset )•JDE ERP System Administration ( A8.1 ) ( Asset )•IP Telephony (Asset)•Linux OS (Asset)Qualifications•Minimum of 5 years of experience as a System Administrator or Technical Support Specialist•Minimum of 2 years of experience as a Team Lead or Manager•Capability to learn and adapt quickly•Ability to prioritize, work under pressure, and meet deadlines•Strong attention to detail•Ability to work well with others in a multi-site team environment•Communicate clearly and concisely with others•Excellent written and verbal communication skills in English•Available to travel occasionally to the USAdvantages•A competitive salary•Group insurance coverage•Group RRSP with employer contribution•Flexible hours and remote work•In the Montreal area, accessible by public transportFor more information, please contact me isabelle.gauthier@randstad.caAdvantages•A competitive salary•Group insurance coverage•Group RRSP with employer contribution•Flexible hours and remote work•In the Montreal area, accessible by public transportResponsibilities•Optimal management of the IT Expertise Center team. You will be responsible on a day-to-day basis for the proper functioning and development of IT services;•Formulate and revise support policies and promote their implementation;•Efficiently develop procedures related to the identification, prioritization and resolution of incidents and / or application change requests, while ensuring rigorous monitoring;•Develop service standards and relations with users;•Manage your team through the following activities: recruitment, integration, mobilization, motivation, retention, performance;•Collaborate with other IT managers in the definition and delivery of strategic objectives for the large information technology sector;•Propose and develop innovative strategies from the IT point of view that supports the growth of the company;•Establish and respect the annual budget for IT infrastructure and equipment;•Negotiate contracts related to his department;Qualifications•Minimum of 5 years of experience as a System Administrator or Technical Support Specialist•Minimum of 2 years of experience as a Team Lead or Manager•Capability to learn and adapt quickly•Ability to prioritize, work under pressure, and meet deadlines•Strong attention to detail•Ability to work well with others in a multi-site team environment•Communicate clearly and concisely with others•Excellent written and verbal communication skills in English•Available to travel occasionally to the USSummaryFor more information for this opportunity of IT Manager, please contact me isabelle.gauthier@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      IT managerYou are an experienced IT administrator with natural leadership? You would like to act as a technical referent for your team and have a concrete impact on the IT projects. You will be in charge of setting up and developing IT processes and projects for a growing company in the manufacturing sector.Under the responsibility of the VP of Technologies, you will have responsibilities•Optimal management of the IT Expertise Center team. You will be responsible on a day-to-day basis for the proper functioning and development of IT services;•Formulate and revise support policies and promote their implementation;•Efficiently develop procedures related to the identification, prioritization and resolution of incidents and / or application change requests, while ensuring rigorous monitoring;•Develop service standards and relations with users;•Manage your team through the following activities: recruitment, integration, mobilization, motivation, retention, performance;•Collaborate with other IT managers in the definition and delivery of strategic objectives for the large information technology sector;•Propose and develop innovative strategies from the IT point of view that supports the growth of the company;•Establish and respect the annual budget for IT infrastructure and equipment;•Negotiate contracts related to his department;Technical Environment •Virtualization & Cloud technologies: Hyper-V, Azure•Windows administration: Win 2008-2019, Active Directory, DNS, DHCP, Office 365, ManageEngine •Backup and Replication: Veeam•Networking: Routing, VLAN, Firewalls, VPN. (HPE - Aruba, Cisco, WatchGuard)•Deployment Tools: Active Directory GPO, Mobile Device Manager•PowerShell, Scripting, Task automation•O365 Online SharePoint and Teams administration•Experience with hardware such as Barcode Scanners, SAN, Clusters, RAID Arrays, Fiber Switches, Label Printers•AS/400 ( Asset )•JDE ERP System Administration ( A8.1 ) ( Asset )•IP Telephony (Asset)•Linux OS (Asset)Qualifications•Minimum of 5 years of experience as a System Administrator or Technical Support Specialist•Minimum of 2 years of experience as a Team Lead or Manager•Capability to learn and adapt quickly•Ability to prioritize, work under pressure, and meet deadlines•Strong attention to detail•Ability to work well with others in a multi-site team environment•Communicate clearly and concisely with others•Excellent written and verbal communication skills in English•Available to travel occasionally to the USAdvantages•A competitive salary•Group insurance coverage•Group RRSP with employer contribution•Flexible hours and remote work•In the Montreal area, accessible by public transportFor more information, please contact me isabelle.gauthier@randstad.caAdvantages•A competitive salary•Group insurance coverage•Group RRSP with employer contribution•Flexible hours and remote work•In the Montreal area, accessible by public transportResponsibilities•Optimal management of the IT Expertise Center team. You will be responsible on a day-to-day basis for the proper functioning and development of IT services;•Formulate and revise support policies and promote their implementation;•Efficiently develop procedures related to the identification, prioritization and resolution of incidents and / or application change requests, while ensuring rigorous monitoring;•Develop service standards and relations with users;•Manage your team through the following activities: recruitment, integration, mobilization, motivation, retention, performance;•Collaborate with other IT managers in the definition and delivery of strategic objectives for the large information technology sector;•Propose and develop innovative strategies from the IT point of view that supports the growth of the company;•Establish and respect the annual budget for IT infrastructure and equipment;•Negotiate contracts related to his department;Qualifications•Minimum of 5 years of experience as a System Administrator or Technical Support Specialist•Minimum of 2 years of experience as a Team Lead or Manager•Capability to learn and adapt quickly•Ability to prioritize, work under pressure, and meet deadlines•Strong attention to detail•Ability to work well with others in a multi-site team environment•Communicate clearly and concisely with others•Excellent written and verbal communication skills in English•Available to travel occasionally to the USSummaryFor more information for this opportunity of IT Manager, please contact me isabelle.gauthier@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Are you a junior IT technician looking for a challenge? Would you like to continue your IT career with one of the largest private investment management firms? Are you conscientious, always offer unparalleled service to users and are looking for a company in which you can grow? If so, this opportunity is for you!AdvantagesWhy do you want to get this IT Technician job?•Pension fund with employer contribution;•Complete group insurance paid at 100% by the employer;•Competitive salary and performance bonus;•Training paid by the employer;•Allowance for sports activities;•Social committee and sustainable development committee.ResponsibilitiesReporting to the Infrastructure and Technical Support Director, the incumbent based in Montreal will be responsible for:•Provide remote support, by phone and email, to company users as well as to all satellite offices;•Diagnose and resolve level 1 and 2 problems;•Install, configure, maintain and upgrade workstations, laptops, and phones for current and new employees;•Collaborate on projects and various tasks of the Assistance Center;•Keep the knowledge bank up to date.QualificationsTo excel in this role, you will need the following skills:•AEC, DEP or DEC in computer science, or equivalent;•1 to 2 years of experience as an IT technician / Helpdesk;•Knowledge of Windows Server, Active Directory and M365;•Knowledge of network protocols : TCP / IP, VPN, DHCP, etc.;•Knowledge of scripting in PowerShell (an asset);•“Customer service” oriented;•Bilingual (impeccable French and English both oral and written).SummaryThank you for applying for this IT Technician position in Montreal. We will review your request and get back to you promptly if your profile matches our criteria.Contact Jonathan Lavoie to discuss this role: jonathan.lavoie@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a junior IT technician looking for a challenge? Would you like to continue your IT career with one of the largest private investment management firms? Are you conscientious, always offer unparalleled service to users and are looking for a company in which you can grow? If so, this opportunity is for you!AdvantagesWhy do you want to get this IT Technician job?•Pension fund with employer contribution;•Complete group insurance paid at 100% by the employer;•Competitive salary and performance bonus;•Training paid by the employer;•Allowance for sports activities;•Social committee and sustainable development committee.ResponsibilitiesReporting to the Infrastructure and Technical Support Director, the incumbent based in Montreal will be responsible for:•Provide remote support, by phone and email, to company users as well as to all satellite offices;•Diagnose and resolve level 1 and 2 problems;•Install, configure, maintain and upgrade workstations, laptops, and phones for current and new employees;•Collaborate on projects and various tasks of the Assistance Center;•Keep the knowledge bank up to date.QualificationsTo excel in this role, you will need the following skills:•AEC, DEP or DEC in computer science, or equivalent;•1 to 2 years of experience as an IT technician / Helpdesk;•Knowledge of Windows Server, Active Directory and M365;•Knowledge of network protocols : TCP / IP, VPN, DHCP, etc.;•Knowledge of scripting in PowerShell (an asset);•“Customer service” oriented;•Bilingual (impeccable French and English both oral and written).SummaryThank you for applying for this IT Technician position in Montreal. We will review your request and get back to you promptly if your profile matches our criteria.Contact Jonathan Lavoie to discuss this role: jonathan.lavoie@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Contract
      We are currently looking for a senior analyst-programmer who will play the role of technology lead within the team. A lead means having an excellent command of the technologies involved in the projects of the department, being able to guide the prioritization and technical decision making.Interpersonal skills ***Essential in the lead role sought***- Be a team player, Enjoy coaching, Take a step back to look at the big picture, and assist in decision making- Manage complexity, Master technology, Plan and coordinateKey ResponsibilitiesParticipate in the development of implementation strategies, analysis, design, and documentation of programs or applications. Collaborate on development, coding, and testing requirementsProvide technical support to IT operations or by ensuring various follow-upsParticipate in the writing of functional specifications and user procedures. Participate in the development of documentation, preparation, and distribution of training for usersEnsure analysis of problems, determine the causes and follow up on system problems during incidents of medium to high severity and ensure their resolutionParticipate in the installation and testing of software packages or the implementation of applicationsAccompany the more junior developers in the squadParticipate actively in planning sessions.Profile required- Bachelor's degree in an appropriate discipline- A minimum of six years of relevant experience- Experience in Agile mode- Experience in the banking or financial sector (an asset)Specific knowledge- Mastery of the C# programming language- Very good knowledge of Net, .Net Core, Backend Development, Frontend Development, CI/CD, Azure DevOps, Jira, Traditional Development, Cloud Development- Knowledge of SQL Server- Knowledge of TFS and Git- Knowledge of Telerik (an asset)Translated with www.DeepL.com/Translator (free version)Advantages________________________________________________________________________________________Responsibilities________________________________________________________________________________________Qualifications________________________________________________________________________________________Summary________________________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      We are currently looking for a senior analyst-programmer who will play the role of technology lead within the team. A lead means having an excellent command of the technologies involved in the projects of the department, being able to guide the prioritization and technical decision making.Interpersonal skills ***Essential in the lead role sought***- Be a team player, Enjoy coaching, Take a step back to look at the big picture, and assist in decision making- Manage complexity, Master technology, Plan and coordinateKey ResponsibilitiesParticipate in the development of implementation strategies, analysis, design, and documentation of programs or applications. Collaborate on development, coding, and testing requirementsProvide technical support to IT operations or by ensuring various follow-upsParticipate in the writing of functional specifications and user procedures. Participate in the development of documentation, preparation, and distribution of training for usersEnsure analysis of problems, determine the causes and follow up on system problems during incidents of medium to high severity and ensure their resolutionParticipate in the installation and testing of software packages or the implementation of applicationsAccompany the more junior developers in the squadParticipate actively in planning sessions.Profile required- Bachelor's degree in an appropriate discipline- A minimum of six years of relevant experience- Experience in Agile mode- Experience in the banking or financial sector (an asset)Specific knowledge- Mastery of the C# programming language- Very good knowledge of Net, .Net Core, Backend Development, Frontend Development, CI/CD, Azure DevOps, Jira, Traditional Development, Cloud Development- Knowledge of SQL Server- Knowledge of TFS and Git- Knowledge of Telerik (an asset)Translated with www.DeepL.com/Translator (free version)Advantages________________________________________________________________________________________Responsibilities________________________________________________________________________________________Qualifications________________________________________________________________________________________Summary________________________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Are you a System Administrator with over 4 years of experience? Are you looking for the opportunity to grow within a Canadian company that distributes international multi-platform music, dynamic and committed to the well-being of their employees? Your experience is mainly in Windows environment, and you are automation oriented? If so, this opportunity is for you!AdvantagesWhy do you want to get this job as a System Administrator:•Competitive salary and performance bonus;•Group Insurance;•Virtual healthcare;•Stock option program;•Breakfast offered each morning;•Relaxed atmosphere, video game consoles, happy hour, discounts on several services, etc.ResponsibilitiesReporting to the Infrastructure Director, the incumbent based in Montreal will be responsible for:•Contribute to the development and maintenance of the company's systems and servers;•Ensure the reliability, efficiency, performance and security of the IT infrastructure;•Maintain and advance cloud infrastructure;•Ensure the configuration, analysis, updates and resolution of network and server alerts;•Automate certain processes and deployments;•Act as the last level of technical support.QualificationsTo excel in this role, you will need the following technical knowledge:•4 years minimum experience as a system administrator in a Microsoft environment;•Agility under Windows Server / Active Directory;•Knowledge of VMware;•Knowledge of M365 (Teams, Outlook, Sharepoint, Azure, Etc.);•Ease in automation and scripting with PowerShell (Ansible an asset);•Experience with “Infrastructure as code” processes (an asset);•Network level agility.You will also need to have the following skills:•Be able to work occasionally outside of standard office hours;•Bilingual (impeccable French and English);•Demonstrate solid autonomy.SummaryThank you for applying for this position of System Administrator in Montreal. We will review your request and get back to you promptly if your profile matches our criteria.Contact Jonathan Lavoie to discuss this role: jonathan.lavoie@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a System Administrator with over 4 years of experience? Are you looking for the opportunity to grow within a Canadian company that distributes international multi-platform music, dynamic and committed to the well-being of their employees? Your experience is mainly in Windows environment, and you are automation oriented? If so, this opportunity is for you!AdvantagesWhy do you want to get this job as a System Administrator:•Competitive salary and performance bonus;•Group Insurance;•Virtual healthcare;•Stock option program;•Breakfast offered each morning;•Relaxed atmosphere, video game consoles, happy hour, discounts on several services, etc.ResponsibilitiesReporting to the Infrastructure Director, the incumbent based in Montreal will be responsible for:•Contribute to the development and maintenance of the company's systems and servers;•Ensure the reliability, efficiency, performance and security of the IT infrastructure;•Maintain and advance cloud infrastructure;•Ensure the configuration, analysis, updates and resolution of network and server alerts;•Automate certain processes and deployments;•Act as the last level of technical support.QualificationsTo excel in this role, you will need the following technical knowledge:•4 years minimum experience as a system administrator in a Microsoft environment;•Agility under Windows Server / Active Directory;•Knowledge of VMware;•Knowledge of M365 (Teams, Outlook, Sharepoint, Azure, Etc.);•Ease in automation and scripting with PowerShell (Ansible an asset);•Experience with “Infrastructure as code” processes (an asset);•Network level agility.You will also need to have the following skills:•Be able to work occasionally outside of standard office hours;•Bilingual (impeccable French and English);•Demonstrate solid autonomy.SummaryThank you for applying for this position of System Administrator in Montreal. We will review your request and get back to you promptly if your profile matches our criteria.Contact Jonathan Lavoie to discuss this role: jonathan.lavoie@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Are you a level 1 IT Support Technician ready to take on a new challenge in the greater Montreal area? Are you looking for the opportunity to grow within an innovative company that is one of the world's biggest players in its industry? Become part of a team of experts and grow within a large corporation with its stocks listed on the Toronto Stock Exchange. AdvantagesWhy do you want to get this IT Support Technician job?•Retirement plan;•Complete range of group insurance;•Employee assistance program;•Free parking OR discounts for public transportation;•Bonus when the technician is "on call" in the rotating emergency team.ResponsibilitiesReporting to the Customer Service Supervisor, you will be responsible for:•Interact with customers to provide support for the company's products and services;•Analyze, diagnose and resolve “hardware and / or software” problems related to the customer's request;•Note and document the information related to the problems or the customer's request;•Maintain knowledge of products, processes, etc .;•Promote online services, the online store as well as the online support;•Respond to emergency assistance calls outside of office hours (rotating emergency team);•Participate in and support the continuous improvement program.QualificationsTo excel in this role, you will need to have the following skills :•DEC in electronics, computer science or any other relevant studies or experience in a similar field;•Minimum of 2 years of customer service experience in a technical support position;•Perfectly bilingual - English / Spanish (Mandatory);•Proficiency in the MS Office suite;•Organized, autonomous, responsible;•Strong customer orientation.The following skills are an asset :•Network knowledge (TCP / IP, Firewall, DNS, etc.);•Third language: FrenchSummaryThank you for applying for this IT Support Technician position. We will review your request and get back to you promptly if your profile matches our criteria.Contact Jonathan Lavoie to discuss this role: jonathan.lavoie@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a level 1 IT Support Technician ready to take on a new challenge in the greater Montreal area? Are you looking for the opportunity to grow within an innovative company that is one of the world's biggest players in its industry? Become part of a team of experts and grow within a large corporation with its stocks listed on the Toronto Stock Exchange. AdvantagesWhy do you want to get this IT Support Technician job?•Retirement plan;•Complete range of group insurance;•Employee assistance program;•Free parking OR discounts for public transportation;•Bonus when the technician is "on call" in the rotating emergency team.ResponsibilitiesReporting to the Customer Service Supervisor, you will be responsible for:•Interact with customers to provide support for the company's products and services;•Analyze, diagnose and resolve “hardware and / or software” problems related to the customer's request;•Note and document the information related to the problems or the customer's request;•Maintain knowledge of products, processes, etc .;•Promote online services, the online store as well as the online support;•Respond to emergency assistance calls outside of office hours (rotating emergency team);•Participate in and support the continuous improvement program.QualificationsTo excel in this role, you will need to have the following skills :•DEC in electronics, computer science or any other relevant studies or experience in a similar field;•Minimum of 2 years of customer service experience in a technical support position;•Perfectly bilingual - English / Spanish (Mandatory);•Proficiency in the MS Office suite;•Organized, autonomous, responsible;•Strong customer orientation.The following skills are an asset :•Network knowledge (TCP / IP, Firewall, DNS, etc.);•Third language: FrenchSummaryThank you for applying for this IT Support Technician position. We will review your request and get back to you promptly if your profile matches our criteria.Contact Jonathan Lavoie to discuss this role: jonathan.lavoie@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Montréal, Québec
      • Permanent
      Are you a system administrator based in the greater Montreal area with more than 3 years of experience? As an IT Manager, would you like to ensure the maintenance and proper functioning of a computer park of more than 300 users and professional accountants, divided over 8 sites? Do you always offer exceptional service to users? If so, this opportunity is for you!AdvantagesWhy do you want to get this IT Manager job:•Group insurance paid at 50% by the employer;•Competitive salary;•Telework possible;•Annual quality of life program;•VRSP program;•PAAE.ResponsibilitiesReporting to the General Manager, the incumbent based in Montreal will be responsible for:•Contribute to the evolution of the company's multi-site network architecture;•Ensure the reliability, efficiency, performance and security of the IT infrastructure;•Ensure the configuration, analysis, updates and resolution of network and server alerts;•Provide technical support at all levels to business users;•Manage the life cycle of the IT equipment;•Target and address opportunities with realistic solutions and associated costs.QualificationsTo excel in this role, you will need the following technical knowledge:•3 years of minimum experience as a system administrator / IT asset management;•Knowledge and agility with M365;•Ease of automation and scripting with PowerShell;•Network and firewall level experience (Cisco, Fortinet);•Experience with Veeam and relief sites;•BD SQL troubleshooting;•Knowledge of DELL servers (an asset);•Knowledge of VOIP telephony (an asset).You will also need to have the following skills:•Bilingual (French and functional English);•Demonstrate solid autonomy;•Hold a valid driver's license.SummaryThank you for applying for this position as IT Manager. We will review your request and get back to you promptly if your profile matches our criteria.Contact Jonathan Lavoie to discuss this role: jonathan.lavoie@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a system administrator based in the greater Montreal area with more than 3 years of experience? As an IT Manager, would you like to ensure the maintenance and proper functioning of a computer park of more than 300 users and professional accountants, divided over 8 sites? Do you always offer exceptional service to users? If so, this opportunity is for you!AdvantagesWhy do you want to get this IT Manager job:•Group insurance paid at 50% by the employer;•Competitive salary;•Telework possible;•Annual quality of life program;•VRSP program;•PAAE.ResponsibilitiesReporting to the General Manager, the incumbent based in Montreal will be responsible for:•Contribute to the evolution of the company's multi-site network architecture;•Ensure the reliability, efficiency, performance and security of the IT infrastructure;•Ensure the configuration, analysis, updates and resolution of network and server alerts;•Provide technical support at all levels to business users;•Manage the life cycle of the IT equipment;•Target and address opportunities with realistic solutions and associated costs.QualificationsTo excel in this role, you will need the following technical knowledge:•3 years of minimum experience as a system administrator / IT asset management;•Knowledge and agility with M365;•Ease of automation and scripting with PowerShell;•Network and firewall level experience (Cisco, Fortinet);•Experience with Veeam and relief sites;•BD SQL troubleshooting;•Knowledge of DELL servers (an asset);•Knowledge of VOIP telephony (an asset).You will also need to have the following skills:•Bilingual (French and functional English);•Demonstrate solid autonomy;•Hold a valid driver's license.SummaryThank you for applying for this position as IT Manager. We will review your request and get back to you promptly if your profile matches our criteria.Contact Jonathan Lavoie to discuss this role: jonathan.lavoie@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Laval, Québec
      • Contract
      Contract Position 6 months renewable (or conversion to permanent)Senior Desktop Support Technician - “pure installation and onsite support“Onsite, Monday to Friday, 07h30 to 16h0040 hours/weekMain Responsibilities Reporting to the North American Office Supervisor, the IT Office Technician is responsible for the first level support offered to users: computer access, software, and hardware. Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incident and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMMonday to Friday, 07h30 to 16h00 Mandatory language skills : Bilingual (French and English)AdvantagesMain Responsibilities Reporting to the North American Office Supervisor, the IT Office Technician is responsible for the first level support offered to users: computer access, software, and hardware. Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incident and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMMonday to Friday, 07h30 to 16h00 Mandatory language skills: Bilingual (French and English)ResponsibilitiesMain Responsibilities Reporting to the North American Office Supervisor, the IT Office Technician is responsible for the first level support offered to users: computer access, software, and hardware. Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incident and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMMonday to Friday, 07h30 to 16h00 Mandatory language skills : Bilingual (French and English)QualificationsMain Responsibilities Reporting to the North American Office Supervisor, the IT Office Technician is responsible for the first level support offered to users: computer access, software, and hardware. Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incident and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMMonday to Friday, 07h30 to 16h00 Mandatory language skills : Bilingual (French and English)SummaryMain Responsibilities Reporting to the North American Office Supervisor, the IT Office Technician is responsible for the first level support offered to users: computer access, software, and hardware. Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incident and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMMonday to Friday, 07h30 to 16h00 Mandatory language skills : Bilingual (French and English)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Contract Position 6 months renewable (or conversion to permanent)Senior Desktop Support Technician - “pure installation and onsite support“Onsite, Monday to Friday, 07h30 to 16h0040 hours/weekMain Responsibilities Reporting to the North American Office Supervisor, the IT Office Technician is responsible for the first level support offered to users: computer access, software, and hardware. Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incident and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMMonday to Friday, 07h30 to 16h00 Mandatory language skills : Bilingual (French and English)AdvantagesMain Responsibilities Reporting to the North American Office Supervisor, the IT Office Technician is responsible for the first level support offered to users: computer access, software, and hardware. Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incident and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMMonday to Friday, 07h30 to 16h00 Mandatory language skills: Bilingual (French and English)ResponsibilitiesMain Responsibilities Reporting to the North American Office Supervisor, the IT Office Technician is responsible for the first level support offered to users: computer access, software, and hardware. Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incident and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMMonday to Friday, 07h30 to 16h00 Mandatory language skills : Bilingual (French and English)QualificationsMain Responsibilities Reporting to the North American Office Supervisor, the IT Office Technician is responsible for the first level support offered to users: computer access, software, and hardware. Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incident and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMMonday to Friday, 07h30 to 16h00 Mandatory language skills : Bilingual (French and English)SummaryMain Responsibilities Reporting to the North American Office Supervisor, the IT Office Technician is responsible for the first level support offered to users: computer access, software, and hardware. Specifically, it is called upon to:•Provide outstanding customer support•Provide front-line support to users •Over the phone support•Answering inbound calls•Ticket follow-up•Create, document, and track incident and request tickets•Ensure stable operation, installation, configuration, maintenance, and troubleshooting of computer hardware, software, and peripherals connected to user workstations•Assist in testing and implementing new hardware and software products•Write technical documentation in French and English•All other related tasksProfessional requirementsExperienceThree (3) to five (5) years of experience in technical support in a Microsoft PC/Windows environmentExperience working in an IT call center or service center (Required)Experience with the following technologies (an asset): Office 365, Microsoft Active Directory, Microsoft System Center Configuration Manager, Service Now, Cisco CUCMMonday to Friday, 07h30 to 16h00 Mandatory language skills : Bilingual (French and English)Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Verdun, Québec
      • Contract
      Being an Analyst with us means:● Have a direct impact on the customer experience● To be able to see concretely the final product of his work● Participated in a multitude of large-scale projectsYou are the ideal candidate if you master:• Experience in stakeholder management.• Supplier management experience (or monthly, worked with suppliers).• Basic knowledge of databases.• Basic programming knowledge (being able to read pseudo-code).• Knowledge of the world of payment and / or counters.• At least 3 years of technical experience in analysis, technical support or incident management.What we offer you:● A constantly evolving work environment● Environment where the complexity of technological environments promotes development and encourages work / life balance● A collaborative and dynamic work climate● Paid remuneration● Competitive social benefits● A continuous training and development programAdvantages______________________________________________________________________________Responsibilities______________________________________________________________________________Qualifications______________________________________________________________________________Summary______________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Being an Analyst with us means:● Have a direct impact on the customer experience● To be able to see concretely the final product of his work● Participated in a multitude of large-scale projectsYou are the ideal candidate if you master:• Experience in stakeholder management.• Supplier management experience (or monthly, worked with suppliers).• Basic knowledge of databases.• Basic programming knowledge (being able to read pseudo-code).• Knowledge of the world of payment and / or counters.• At least 3 years of technical experience in analysis, technical support or incident management.What we offer you:● A constantly evolving work environment● Environment where the complexity of technological environments promotes development and encourages work / life balance● A collaborative and dynamic work climate● Paid remuneration● Competitive social benefits● A continuous training and development programAdvantages______________________________________________________________________________Responsibilities______________________________________________________________________________Qualifications______________________________________________________________________________Summary______________________________________________________________________________Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Brossard, Québec
      • Contract
      Position based in BrossardContract duration : 3 months renewable Responsibilities• Install, configure and diagnose workstations and equipment• Prepares the users' computer equipment as well as their software configurations.• Keeping the inventory of computer equipment up to date• Provides level 1 and 2 IT support to on-site and remote users and documents cases through the ticketing system.• Provides technical support in connection with audiovisual systems and IP telephony• Document in detail the activities carried out as well as the technical information collected;• Assist the support center team by solving problems remotely• Participate in on-call rotation. Experience and skills• Diploma in IT or related field;• Good communicator, able to communicate effectively with peers as well as with clients even during stressful situations;• Fluent French - functional English• Excellent customer service skills and good listening skills;• Strong knowledge of Microsoft user operating systems;• Experience in diagnosing hardware problems and replacing PCs• Experience in configuring and diagnosing problems on mobile devices;What candidate profile are we looking for?• University or college diploma (DEC), with relevant experience in technical support, customer service or IT• Programming and configuration of computer networks or computer systems• Customer service oriented• Structured and organized in its work• Proactivity and initiative demonstrated• Demonstrate excellent communication and interpersonal skills• Courtesy and positive attitude• Proven professionalism and sense of responsibility• Rigorous and detail-orientedAdvantagesResponsibilities• Install, configure and diagnose workstations and equipment• Prepares the users' computer equipment as well as their software configurations.• Keeping the inventory of computer equipment up to date• Provides level 1 and 2 IT support to on-site and remote users and documents cases through the ticketing system.• Provides technical support in connection with audiovisual systems and IP telephony• Document in detail the activities carried out as well as the technical information collected;• Assist the support center team by solving problems remotely• Participate in on-call rotation. Experience and skills• Diploma in IT or related field;• Good communicator, able to communicate effectively with peers as well as with clients even during stressful situations;• Fluent French - functional English• Excellent customer service skills and good listening skills;• Strong knowledge of Microsoft user operating systems;• Experience in diagnosing hardware problems and replacing PCs• Experience in configuring and diagnosing problems on mobile devices;What candidate profile are we looking for?• University or college diploma (DEC), with relevant experience in technical support, customer service or IT• Programming and configuration of computer networks or computer systems• Customer service oriented• Structured and organized in its work• Proactivity and initiative demonstrated• Demonstrate excellent communication and interpersonal skills• Courtesy and positive attitude• Proven professionalism and sense of responsibility• Rigorous and detail-orientedResponsibilitiesResponsibilities• Install, configure and diagnose workstations and equipment• Prepares the users' computer equipment as well as their software configurations.• Keeping the inventory of computer equipment up to date• Provides level 1 and 2 IT support to on-site and remote users and documents cases through the ticketing system.• Provides technical support in connection with audiovisual systems and IP telephony• Document in detail the activities carried out as well as the technical information collected;• Assist the support center team by solving problems remotely• Participate in on-call rotation. Experience and skills• Diploma in IT or related field;• Good communicator, able to communicate effectively with peers as well as with clients even during stressful situations;• Fluent French - functional English• Excellent customer service skills and good listening skills;• Strong knowledge of Microsoft user operating systems;• Experience in diagnosing hardware problems and replacing PCs• Experience in configuring and diagnosing problems on mobile devices;What candidate profile are we looking for?• University or college diploma (DEC), with relevant experience in technical support, customer service or IT• Programming and configuration of computer networks or computer systems• Customer service oriented• Structured and organized in its work• Proactivity and initiative demonstrated• Demonstrate excellent communication and interpersonal skills• Courtesy and positive attitude• Proven professionalism and sense of responsibility• Rigorous and detail-orientedQualificationsResponsibilities• Install, configure and diagnose workstations and equipment• Prepares the users' computer equipment as well as their software configurations.• Keeping the inventory of computer equipment up to date• Provides level 1 and 2 IT support to on-site and remote users and documents cases through the ticketing system.• Provides technical support in connection with audiovisual systems and IP telephony• Document in detail the activities carried out as well as the technical information collected;• Assist the support center team by solving problems remotely• Participate in on-call rotation. Experience and skills• Diploma in IT or related field;• Good communicator, able to communicate effectively with peers as well as with clients even during stressful situations;• Fluent French - functional English• Excellent customer service skills and good listening skills;• Strong knowledge of Microsoft user operating systems;• Experience in diagnosing hardware problems and replacing PCs• Experience in configuring and diagnosing problems on mobile devices;What candidate profile are we looking for?• University or college diploma (DEC), with relevant experience in technical support, customer service or IT• Programming and configuration of computer networks or computer systems• Customer service oriented• Structured and organized in its work• Proactivity and initiative demonstrated• Demonstrate excellent communication and interpersonal skills• Courtesy and positive attitude• Proven professionalism and sense of responsibility• Rigorous and detail-orientedSummaryResponsibilities• Install, configure and diagnose workstations and equipment• Prepares the users' computer equipment as well as their software configurations.• Keeping the inventory of computer equipment up to date• Provides level 1 and 2 IT support to on-site and remote users and documents cases through the ticketing system.• Provides technical support in connection with audiovisual systems and IP telephony• Document in detail the activities carried out as well as the technical information collected;• Assist the support center team by solving problems remotely• Participate in on-call rotation. Experience and skills• Diploma in IT or related field;• Good communicator, able to communicate effectively with peers as well as with clients even during stressful situations;• Fluent French - functional English• Excellent customer service skills and good listening skills;• Strong knowledge of Microsoft user operating systems;• Experience in diagnosing hardware problems and replacing PCs• Experience in configuring and diagnosing problems on mobile devices;What candidate profile are we looking for?• University or college diploma (DEC), with relevant experience in technical support, customer service or IT• Programming and configuration of computer networks or computer systems• Customer service oriented• Structured and organized in its work• Proactivity and initiative demonstrated• Demonstrate excellent communication and interpersonal skills• Courtesy and positive attitude• Proven professionalism and sense of responsibility• Rigorous and detail-orientedRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Position based in BrossardContract duration : 3 months renewable Responsibilities• Install, configure and diagnose workstations and equipment• Prepares the users' computer equipment as well as their software configurations.• Keeping the inventory of computer equipment up to date• Provides level 1 and 2 IT support to on-site and remote users and documents cases through the ticketing system.• Provides technical support in connection with audiovisual systems and IP telephony• Document in detail the activities carried out as well as the technical information collected;• Assist the support center team by solving problems remotely• Participate in on-call rotation. Experience and skills• Diploma in IT or related field;• Good communicator, able to communicate effectively with peers as well as with clients even during stressful situations;• Fluent French - functional English• Excellent customer service skills and good listening skills;• Strong knowledge of Microsoft user operating systems;• Experience in diagnosing hardware problems and replacing PCs• Experience in configuring and diagnosing problems on mobile devices;What candidate profile are we looking for?• University or college diploma (DEC), with relevant experience in technical support, customer service or IT• Programming and configuration of computer networks or computer systems• Customer service oriented• Structured and organized in its work• Proactivity and initiative demonstrated• Demonstrate excellent communication and interpersonal skills• Courtesy and positive attitude• Proven professionalism and sense of responsibility• Rigorous and detail-orientedAdvantagesResponsibilities• Install, configure and diagnose workstations and equipment• Prepares the users' computer equipment as well as their software configurations.• Keeping the inventory of computer equipment up to date• Provides level 1 and 2 IT support to on-site and remote users and documents cases through the ticketing system.• Provides technical support in connection with audiovisual systems and IP telephony• Document in detail the activities carried out as well as the technical information collected;• Assist the support center team by solving problems remotely• Participate in on-call rotation. Experience and skills• Diploma in IT or related field;• Good communicator, able to communicate effectively with peers as well as with clients even during stressful situations;• Fluent French - functional English• Excellent customer service skills and good listening skills;• Strong knowledge of Microsoft user operating systems;• Experience in diagnosing hardware problems and replacing PCs• Experience in configuring and diagnosing problems on mobile devices;What candidate profile are we looking for?• University or college diploma (DEC), with relevant experience in technical support, customer service or IT• Programming and configuration of computer networks or computer systems• Customer service oriented• Structured and organized in its work• Proactivity and initiative demonstrated• Demonstrate excellent communication and interpersonal skills• Courtesy and positive attitude• Proven professionalism and sense of responsibility• Rigorous and detail-orientedResponsibilitiesResponsibilities• Install, configure and diagnose workstations and equipment• Prepares the users' computer equipment as well as their software configurations.• Keeping the inventory of computer equipment up to date• Provides level 1 and 2 IT support to on-site and remote users and documents cases through the ticketing system.• Provides technical support in connection with audiovisual systems and IP telephony• Document in detail the activities carried out as well as the technical information collected;• Assist the support center team by solving problems remotely• Participate in on-call rotation. Experience and skills• Diploma in IT or related field;• Good communicator, able to communicate effectively with peers as well as with clients even during stressful situations;• Fluent French - functional English• Excellent customer service skills and good listening skills;• Strong knowledge of Microsoft user operating systems;• Experience in diagnosing hardware problems and replacing PCs• Experience in configuring and diagnosing problems on mobile devices;What candidate profile are we looking for?• University or college diploma (DEC), with relevant experience in technical support, customer service or IT• Programming and configuration of computer networks or computer systems• Customer service oriented• Structured and organized in its work• Proactivity and initiative demonstrated• Demonstrate excellent communication and interpersonal skills• Courtesy and positive attitude• Proven professionalism and sense of responsibility• Rigorous and detail-orientedQualificationsResponsibilities• Install, configure and diagnose workstations and equipment• Prepares the users' computer equipment as well as their software configurations.• Keeping the inventory of computer equipment up to date• Provides level 1 and 2 IT support to on-site and remote users and documents cases through the ticketing system.• Provides technical support in connection with audiovisual systems and IP telephony• Document in detail the activities carried out as well as the technical information collected;• Assist the support center team by solving problems remotely• Participate in on-call rotation. Experience and skills• Diploma in IT or related field;• Good communicator, able to communicate effectively with peers as well as with clients even during stressful situations;• Fluent French - functional English• Excellent customer service skills and good listening skills;• Strong knowledge of Microsoft user operating systems;• Experience in diagnosing hardware problems and replacing PCs• Experience in configuring and diagnosing problems on mobile devices;What candidate profile are we looking for?• University or college diploma (DEC), with relevant experience in technical support, customer service or IT• Programming and configuration of computer networks or computer systems• Customer service oriented• Structured and organized in its work• Proactivity and initiative demonstrated• Demonstrate excellent communication and interpersonal skills• Courtesy and positive attitude• Proven professionalism and sense of responsibility• Rigorous and detail-orientedSummaryResponsibilities• Install, configure and diagnose workstations and equipment• Prepares the users' computer equipment as well as their software configurations.• Keeping the inventory of computer equipment up to date• Provides level 1 and 2 IT support to on-site and remote users and documents cases through the ticketing system.• Provides technical support in connection with audiovisual systems and IP telephony• Document in detail the activities carried out as well as the technical information collected;• Assist the support center team by solving problems remotely• Participate in on-call rotation. Experience and skills• Diploma in IT or related field;• Good communicator, able to communicate effectively with peers as well as with clients even during stressful situations;• Fluent French - functional English• Excellent customer service skills and good listening skills;• Strong knowledge of Microsoft user operating systems;• Experience in diagnosing hardware problems and replacing PCs• Experience in configuring and diagnosing problems on mobile devices;What candidate profile are we looking for?• University or college diploma (DEC), with relevant experience in technical support, customer service or IT• Programming and configuration of computer networks or computer systems• Customer service oriented• Structured and organized in its work• Proactivity and initiative demonstrated• Demonstrate excellent communication and interpersonal skills• Courtesy and positive attitude• Proven professionalism and sense of responsibility• Rigorous and detail-orientedRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      • Boucherville, Québec
      • Permanent
      Are you a system administrator with over 3 years of experience? Would you like to work for the largest Canadian telecommunications company? Have you worked in a Windows environment and are as interested about the infrastructure maintenance aspect as the "project mode"? If so, this opportunity is for you!AdvantagesWhy do you want to get this job as a System Administrator:•Corporate discounts;•Full range of group insurance (75% paid by the employer);•24/7 telemedicine;•RRSP with employer participation;•Share purchase program with employer participation.ResponsibilitiesReporting to the Network and Security Director, the incumbent based in Montreal will be responsible for:•Ensure the reliability, efficiency, performance and security of the IT infrastructure;•Ensure the configuration, analysis, updates and resolution of network and server alerts;•Ensure the monitoring of systems and backups;•Participate in the various one-off projects of the company and act as a project manager;•Act as the last level of technical support.QualificationsTo excel in this role, you will need the following technical knowledge:•Relevant studies in computer science (AEC, DEP, DEC, BAC, Certifications);•3 years minimum experience as a system administrator;•In-depth knowledge of Windows server, Active Directory, GPO, etc .;•Agile in a virtualized environment (Vmware);•Knowledge of Veeam;•Knowledge of Cisco / HP Aruba;•In-depth knowledge of Atlassian Jira and Confluence (a great asset).You will also need to have the following skills:•Be able to manage a project, from planning to execution and delivery;•Be able to work occasionally outside of standard office hours;•Bilingual (impeccable French and English);•Demonstrate solid autonomy;SummaryThank you for applying for this position of System Administrator in Montreal. We will review your request and get back to you promptly if your profile matches our criteria.Contact Jonathan Lavoie to discuss this role: jonathan.lavoie@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
      Are you a system administrator with over 3 years of experience? Would you like to work for the largest Canadian telecommunications company? Have you worked in a Windows environment and are as interested about the infrastructure maintenance aspect as the "project mode"? If so, this opportunity is for you!AdvantagesWhy do you want to get this job as a System Administrator:•Corporate discounts;•Full range of group insurance (75% paid by the employer);•24/7 telemedicine;•RRSP with employer participation;•Share purchase program with employer participation.ResponsibilitiesReporting to the Network and Security Director, the incumbent based in Montreal will be responsible for:•Ensure the reliability, efficiency, performance and security of the IT infrastructure;•Ensure the configuration, analysis, updates and resolution of network and server alerts;•Ensure the monitoring of systems and backups;•Participate in the various one-off projects of the company and act as a project manager;•Act as the last level of technical support.QualificationsTo excel in this role, you will need the following technical knowledge:•Relevant studies in computer science (AEC, DEP, DEC, BAC, Certifications);•3 years minimum experience as a system administrator;•In-depth knowledge of Windows server, Active Directory, GPO, etc .;•Agile in a virtualized environment (Vmware);•Knowledge of Veeam;•Knowledge of Cisco / HP Aruba;•In-depth knowledge of Atlassian Jira and Confluence (a great asset).You will also need to have the following skills:•Be able to manage a project, from planning to execution and delivery;•Be able to work occasionally outside of standard office hours;•Bilingual (impeccable French and English);•Demonstrate solid autonomy;SummaryThank you for applying for this position of System Administrator in Montreal. We will review your request and get back to you promptly if your profile matches our criteria.Contact Jonathan Lavoie to discuss this role: jonathan.lavoie@randstad.caRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

    Thank you for subscribing to your personalised job alerts.

    It looks like you want to switch your language. This will reset your filters on your current job search.