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        • Markham, Ontario
        • Permanent
        WE ARE LOOKING FOR CUSTOMER SERVICE CANDIDATES IN THE MARKHAM AREA WITH PREVIOUS MEDICAL EXPERIENCE - Are you looking for new opportunities? Our client may be in need of your services! Do you enjoy working with clients and helping promote new products? We may have the job for you! Do you have a medical background (RN, Pharmacy etc.)? Then apply now and find the job of your dreams!Some experiences you have had in the past may include: 1.Managing customers expectations in a timely manor2.Have worked in a medical background 3.Worked closely with medical offices in the past 4.Supported customers with excellent service 5.Have cold calling skillsThe successful candidate will meet the following qualifications:• Cold Calling experience is a must• 3 plus experience in a technical call-center experience• Exceptional communication skills, with verbal and written proficiency• Strong attention to detail and top notch time management skills• Bachelors degree or Certificate• Advanced proficiency in Microsoft suite• Ability to work independently and willing to assist where needed• Quick learner with the ability to handle multiple tasksThis is a permanent position with much opportunity for growth - if you or someone you know fits this job description then give us a call! We would love to hear from you if you have these listed skills - please be sure to forward your resume to conor.tomlinson@randstad.ca with the title "Markham Customer Service" & 3 reasons why you would be best fit for this position!we believe in fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. we are dedicated to contributing to a workforce that reflects the diversity of our customers and communities in which we live and serve, and creating an environment where every employee has the opportunity to reach her/his potential. we welcome applications from: women, Aboriginal persons, persons with disabilities, ethnic minorities, visible minorities, and others who may contribute to diversification.Conor,StevenRESPONSIBILITIESQUALIFICATIONS
        WE ARE LOOKING FOR CUSTOMER SERVICE CANDIDATES IN THE MARKHAM AREA WITH PREVIOUS MEDICAL EXPERIENCE - Are you looking for new opportunities? Our client may be in need of your services! Do you enjoy working with clients and helping promote new products? We may have the job for you! Do you have a medical background (RN, Pharmacy etc.)? Then apply now and find the job of your dreams!Some experiences you have had in the past may include: 1.Managing customers expectations in a timely manor2.Have worked in a medical background 3.Worked closely with medical offices in the past 4.Supported customers with excellent service 5.Have cold calling skillsThe successful candidate will meet the following qualifications:• Cold Calling experience is a must• 3 plus experience in a technical call-center experience• Exceptional communication skills, with verbal and written proficiency• Strong attention to detail and top notch time management skills• Bachelors degree or Certificate• Advanced proficiency in Microsoft suite• Ability to work independently and willing to assist where needed• Quick learner with the ability to handle multiple tasksThis is a permanent position with much opportunity for growth - if you or someone you know fits this job description then give us a call! We would love to hear from you if you have these listed skills - please be sure to forward your resume to conor.tomlinson@randstad.ca with the title "Markham Customer Service" & 3 reasons why you would be best fit for this position!we believe in fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. we are dedicated to contributing to a workforce that reflects the diversity of our customers and communities in which we live and serve, and creating an environment where every employee has the opportunity to reach her/his potential. we welcome applications from: women, Aboriginal persons, persons with disabilities, ethnic minorities, visible minorities, and others who may contribute to diversification.Conor,StevenRESPONSIBILITIESQUALIFICATIONS
        • Markham, Ontario
        • Contract
        Our client in the insurance industry is seeking a Call Center Representative to work a 3-month assignment in Markham. The successful candidate will work 37.5 hours per week at a rate of $16.69 per hour.Responsibilities: •Provide "brilliant" customer service to Licensed Insurance Advisors and other staff from both the Contact Centre and Insurance Branches• 40% of position will be answering billing telephone inquiries in a professional, timely and courteous manner (approx. 25-30 per day)• 60% of position will support the Sales Centres and Insurance Branches with accepting and processing payments and maintaining billing of client policies (note: no collections responsibilities in this position)Advantages• Work for a well-known insurance company• Earn $16.69 per hour• 3-month contract with possibility of extension• Contact Center Hours are Monday – Friday 8am – 8pm• Shift is scheduled for 8 hrs (7.5 hrs paid)• Core shifts are based on tenure and business needsQualifications• 1-2 years’ call centre experience• Billing/credit experience is an asset, but not required• Excellent telephone manner and communication skills• Excellent written and oral communication skills• Ability to multitask in a fast paced environment• Ability to adapt quickly to change• Problem solving skills• Strong/accurate Data Entry Skills and ability to talk and type while navigating screens• Proficient in Windows applications• Specifically MS Excel and MS Word• Call Centre Hours are Monday-Friday 8 am-8 pm and Saturday 8:30 to 4:30• Shifts (7.5 hours per day) will fluctuate within these Call Centre hours• Candidates must be flexible and reliable to work rotating shifts, which include evening shifts to 8 pm and Saturday shifts (approx. 1-2 per month)Lindsay,Sylvia,Carlo,PeggyPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGES• Work for a well-known insurance company• Earn $16.69 per hour• 3-month contract with possibility of extension• Contact Center Hours are Monday – Friday 8am – 8pm• Shift is scheduled for 8 hrs (7.5 hrs paid)• Core shifts are based on tenure and business needsRESPONSIBILITIESQUALIFICATIONS• 1-2 years’ call centre experience• Billing/credit experience is an asset, but not required• Excellent telephone manner and communication skills• Excellent written and oral communication skills• Ability to multitask in a fast paced environment• Ability to adapt quickly to change• Problem solving skills• Strong/accurate Data Entry Skills and ability to talk and type while navigating screens• Proficient in Windows applications• Specifically MS Excel and MS Word• Call Centre Hours are Monday-Friday 8 am-8 pm and Saturday 8:30 to 4:30• Shifts (7.5 hours per day) will fluctuate within these Call Centre hours• Candidates must be flexible and reliable to work rotating shifts, which include evening shifts to 8 pm and Saturday shifts (approx. 1-2 per month)
        Our client in the insurance industry is seeking a Call Center Representative to work a 3-month assignment in Markham. The successful candidate will work 37.5 hours per week at a rate of $16.69 per hour.Responsibilities: •Provide "brilliant" customer service to Licensed Insurance Advisors and other staff from both the Contact Centre and Insurance Branches• 40% of position will be answering billing telephone inquiries in a professional, timely and courteous manner (approx. 25-30 per day)• 60% of position will support the Sales Centres and Insurance Branches with accepting and processing payments and maintaining billing of client policies (note: no collections responsibilities in this position)Advantages• Work for a well-known insurance company• Earn $16.69 per hour• 3-month contract with possibility of extension• Contact Center Hours are Monday – Friday 8am – 8pm• Shift is scheduled for 8 hrs (7.5 hrs paid)• Core shifts are based on tenure and business needsQualifications• 1-2 years’ call centre experience• Billing/credit experience is an asset, but not required• Excellent telephone manner and communication skills• Excellent written and oral communication skills• Ability to multitask in a fast paced environment• Ability to adapt quickly to change• Problem solving skills• Strong/accurate Data Entry Skills and ability to talk and type while navigating screens• Proficient in Windows applications• Specifically MS Excel and MS Word• Call Centre Hours are Monday-Friday 8 am-8 pm and Saturday 8:30 to 4:30• Shifts (7.5 hours per day) will fluctuate within these Call Centre hours• Candidates must be flexible and reliable to work rotating shifts, which include evening shifts to 8 pm and Saturday shifts (approx. 1-2 per month)Lindsay,Sylvia,Carlo,PeggyPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGES• Work for a well-known insurance company• Earn $16.69 per hour• 3-month contract with possibility of extension• Contact Center Hours are Monday – Friday 8am – 8pm• Shift is scheduled for 8 hrs (7.5 hrs paid)• Core shifts are based on tenure and business needsRESPONSIBILITIESQUALIFICATIONS• 1-2 years’ call centre experience• Billing/credit experience is an asset, but not required• Excellent telephone manner and communication skills• Excellent written and oral communication skills• Ability to multitask in a fast paced environment• Ability to adapt quickly to change• Problem solving skills• Strong/accurate Data Entry Skills and ability to talk and type while navigating screens• Proficient in Windows applications• Specifically MS Excel and MS Word• Call Centre Hours are Monday-Friday 8 am-8 pm and Saturday 8:30 to 4:30• Shifts (7.5 hours per day) will fluctuate within these Call Centre hours• Candidates must be flexible and reliable to work rotating shifts, which include evening shifts to 8 pm and Saturday shifts (approx. 1-2 per month)
        • Markham, Ontario
        • Contract
        Our client in the insurance industry is seeking an Account Analyst to work a 3-month assignment in Markham. The successful candidate will work 37.5 hours per week at a rate of $17.60 per hour.Responsibilities: • Collection & Processing of client payments, reconciliation of customer’s account, customer service via phone & email plus other collection related Direct Bill tasks. • Daily Cash Application (apply customer and broker’s payment)• Billing inquiries via email & phone• Investigate Exception Payments, Contact Brokers and Take Appropriate Action• Review Aged Items & Take Appropriate Action• Performing Account Analysis & Reconciliation for multi General Ledger Accounts• Prepare and post Journal entries for inter-company accounts• Performing Account Analysis & Reconciliation for multi General Ledger Accounts• Post Journal Entries to Oracle for month end process• Reconcile monthly A/R to G/L• Process Bank & Bill Type Changes• Assist with other administrative functions and special project related to Direct BillAdvantages• Work for a well-known insurance company• Earn $17.60 per hour• 3-month contract with possibility of extension• 8am to 5pm ( Monday to Friday) QualificationsExperience/Skills Required• College Degree• Strong/accurate Data Entry Skills• Strong verbal & written skills• Strong Logic & Analytical Skill• Strong customer service focusExperience/Skills Preferred• 1 Year Minimum of billing/accounting experience• Strong PC Skills• Ability to work independently with various systems• Good Communication Skills (Verbal & Written)• Strong/Accurate Data Entry Skills• Good Logic & Analytical SkillsLindsay,Sylvia,Carlo,PeggyPhone Number:416.861.9888 Fax Number:416.861.8727ADVANTAGES• Work for a well-known insurance company• Earn $17.60 per hour• 3-month contract with possibility of extension• 8am to 5pm ( Monday to Friday)RESPONSIBILITIES• Collection & Processing of client payments, reconciliation of customer’s account, customer service via phone & email plus other collection related Direct Bill tasks. • Daily Cash Application (apply customer and broker’s payment)• Billing inquiries via email & phone• Investigate Exception Payments, Contact Brokers and Take Appropriate Action• Review Aged Items & Take Appropriate Action• Performing Account Analysis & Reconciliation for multi General Ledger Accounts• Prepare and post Journal entries for inter-company accounts• Performing Account Analysis & Reconciliation for multi General Ledger Accounts• Post Journal Entries to Oracle for month end process• Reconcile monthly A/R to G/L• Process Bank & Bill Type Changes• Assist with other administrative functions and special project related to Direct BillQUALIFICATIONSExperience/Skills Required• College Degree• Strong/accurate Data Entry Skills• Strong verbal & written skills• Strong Logic & Analytical Skill• Strong customer service focusExperience/Skills Preferred• 1 Year Minimum of billing/accounting experience• Strong PC Skills• Ability to work independently with various systems• Good Communication Skills (Verbal & Written)• Strong/Accurate Data Entry Skills• Good Logic & Analytical SkillsSUMMARY• Collection & Processing of client payments, reconciliation of customer’s account, customer service via phone & email plus other collection related Direct Bill tasks. • Daily Cash Application (apply customer and broker’s payment)• Billing inquiries via email & phone• Investigate Exception Payments, Contact Brokers and Take Appropriate Action• Review Aged Items & Take Appropriate Action• Performing Account Analysis & Reconciliation for multi General Ledger Accounts• Prepare and post Journal entries for inter-company accounts• Performing Account Analysis & Reconciliation for multi General Ledger Accounts• Post Journal Entries to Oracle for month end process• Reconcile monthly A/R to G/L• Process Bank & Bill Type Changes• Assist with other administrative functions and special project related to Direct Bill
        Our client in the insurance industry is seeking an Account Analyst to work a 3-month assignment in Markham. The successful candidate will work 37.5 hours per week at a rate of $17.60 per hour.Responsibilities: • Collection & Processing of client payments, reconciliation of customer’s account, customer service via phone & email plus other collection related Direct Bill tasks. • Daily Cash Application (apply customer and broker’s payment)• Billing inquiries via email & phone• Investigate Exception Payments, Contact Brokers and Take Appropriate Action• Review Age