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    1 job found in niagara on the lake, ontario

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      • Thorold, Ontario
      • Contract
      We are currently looking for an Administrative Assistant/Coordinator to support our Canada's largest energy distribution company in Thorold Ontario. If hired you will work full-time hours on a 12-month assignment (beginning ASAP), be paid $21.76 per hour.Advantages• Work for a Canada's largest energy distribution company• Earn the competitive wage of $21.76 per hour• Work in Thorold Ontario• Work full-time business hoursResponsibilities• Responsible for the accurate creation, follow-up and completion of all types of work requests, including priority compliance work to company resources and Extended Alliance Partners in multiple systems, records scanning and filing within prescribed SLAs.• Responsible for investigating and resolving meter and regulatory related issues, including scheduling appointments with customers to complete outstanding and overdue work.• Responsible for processing all new Niagara service installation applications, accurately plotting Centroids in GIS and sending requests to appropriate departments for field estimates to calculate contributions in aid of construction.• Phone queue coverage includes incoming/outgoing customer calls, field staff, and other external sources.• Demonstrate excellent investigative and decision making skills to complete Emma Cases, Trouble Codes, Found On’s, Crossed Meter situations and various listings.• Monitor all work in the Work Management system (Maximo/SAP) in order to minimize work going Past Due. This requires extending dates, cancellation of duplicate orders and follow-up work for completion.• Utilize various systems to correct Work Orders with errors that impact the work flow between systems and the customer billing process.• Flexible to move from one job area to another within the Niagara Work Management Centre as required.Qualifications• Excellent organizational skills; demonstrate investigative and decision making skills.• Proven ability to work under pressure with minimal supervision and the ability to effectively prioritize workloads.• Proven excellent communication and interpersonal skills - ability to articulate messages to ensure effective delivery to both internal and external customers and contractors.• Results oriented; able to handle many different tasks and maintain a high level of individual and team performance, focused on providing excellent customer service.• University or College education an asset, minimum secondary school completion.NICE TO HAVE qualifications:• Possess knowledge of Operations practices, policies and procedure.• Working knowledge of computer programs such as Excel, Word, SAP, Maximo, GIS Web, iViewerSummaryWe are currently looking for an Administrative Assistant/Coordinator who can start ASAP!
      We are currently looking for an Administrative Assistant/Coordinator to support our Canada's largest energy distribution company in Thorold Ontario. If hired you will work full-time hours on a 12-month assignment (beginning ASAP), be paid $21.76 per hour.Advantages• Work for a Canada's largest energy distribution company• Earn the competitive wage of $21.76 per hour• Work in Thorold Ontario• Work full-time business hoursResponsibilities• Responsible for the accurate creation, follow-up and completion of all types of work requests, including priority compliance work to company resources and Extended Alliance Partners in multiple systems, records scanning and filing within prescribed SLAs.• Responsible for investigating and resolving meter and regulatory related issues, including scheduling appointments with customers to complete outstanding and overdue work.• Responsible for processing all new Niagara service installation applications, accurately plotting Centroids in GIS and sending requests to appropriate departments for field estimates to calculate contributions in aid of construction.• Phone queue coverage includes incoming/outgoing customer calls, field staff, and other external sources.• Demonstrate excellent investigative and decision making skills to complete Emma Cases, Trouble Codes, Found On’s, Crossed Meter situations and various listings.• Monitor all work in the Work Management system (Maximo/SAP) in order to minimize work going Past Due. This requires extending dates, cancellation of duplicate orders and follow-up work for completion.• Utilize various systems to correct Work Orders with errors that impact the work flow between systems and the customer billing process.• Flexible to move from one job area to another within the Niagara Work Management Centre as required.Qualifications• Excellent organizational skills; demonstrate investigative and decision making skills.• Proven ability to work under pressure with minimal supervision and the ability to effectively prioritize workloads.• Proven excellent communication and interpersonal skills - ability to articulate messages to ensure effective delivery to both internal and external customers and contractors.• Results oriented; able to handle many different tasks and maintain a high level of individual and team performance, focused on providing excellent customer service.• University or College education an asset, minimum secondary school completion.NICE TO HAVE qualifications:• Possess knowledge of Operations practices, policies and procedure.• Working knowledge of computer programs such as Excel, Word, SAP, Maximo, GIS Web, iViewerSummaryWe are currently looking for an Administrative Assistant/Coordinator who can start ASAP!

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