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        • Calgary, Alberta
        • Contract
        • $20.00 - $26.00 per hour
        Are you customer service orientated? Looking for new challenges in customer relationship management? If so, we have a role you would be interested in.Randstad is recruiting for a Customer Care Representative in Calgary. We are looking for professional candidates with a friendly personality, customer focus, and excellent communication skills. As a Customer Care Representative, you will be responsible for providing pre- and post-sale support which includes consolidating and preparing product quotes and processing customer orders.ADVANTAGESCalgary locationWork from home12 Month contractCompetitive payFull-time hours Monday to Friday8am to 5pmStart Date: March 29th, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide you with a wide range of options to suit your needs.RESPONSIBILITIESAs a Customer Care Representative, you will be responsible for:• Receiving customer requests through phone calls, and emails• Monitoring general inquiries inbox and respond timely and professionally• Providing standard product and spares quotes• Acting as a liaison between customers and internal departments• Determining equipment availability and deliveries and communicating the proper plan with customers• Ensuring pricing compliance • Screening customer purchase orders to assure compliance with pricing, payment terms, technical data, commercial and export compliance, order review procedures• Processing orders and returns• Handling any changes involving export, change orders, payment terms• Other duties as requiredQUALIFICATIONSMinimum 3 year of customer service experienceExcellent communication skillsProficient in MS Office toolsStrong attention to detail and organizational skillsTeam playerCommercial terms and contract managementSensia product knowledge a strong assetSUMMARYIf you are interested in the Customer Care Representative, please apply online at www.randstad.ca. Qualified candidates will be contacted.
        Are you customer service orientated? Looking for new challenges in customer relationship management? If so, we have a role you would be interested in.Randstad is recruiting for a Customer Care Representative in Calgary. We are looking for professional candidates with a friendly personality, customer focus, and excellent communication skills. As a Customer Care Representative, you will be responsible for providing pre- and post-sale support which includes consolidating and preparing product quotes and processing customer orders.ADVANTAGESCalgary locationWork from home12 Month contractCompetitive payFull-time hours Monday to Friday8am to 5pmStart Date: March 29th, 2021Workers placed through Randstad are eligible for preferred rates on health, dental, and life insurance. This Value-add program will provide you with a wide range of options to suit your needs.RESPONSIBILITIESAs a Customer Care Representative, you will be responsible for:• Receiving customer requests through phone calls, and emails• Monitoring general inquiries inbox and respond timely and professionally• Providing standard product and spares quotes• Acting as a liaison between customers and internal departments• Determining equipment availability and deliveries and communicating the proper plan with customers• Ensuring pricing compliance • Screening customer purchase orders to assure compliance with pricing, payment terms, technical data, commercial and export compliance, order review procedures• Processing orders and returns• Handling any changes involving export, change orders, payment terms• Other duties as requiredQUALIFICATIONSMinimum 3 year of customer service experienceExcellent communication skillsProficient in MS Office toolsStrong attention to detail and organizational skillsTeam playerCommercial terms and contract managementSensia product knowledge a strong assetSUMMARYIf you are interested in the Customer Care Representative, please apply online at www.randstad.ca. Qualified candidates will be contacted.

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