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    • Vancouver, British Columbia
    • Permanent
    • $40,000 - $55,000 per year
    Do you have exceptional customer service skills and have a passion for PRINT & design? Are you looking for a new challenge? Are you looking to join an awesome, progressive industry leader? If your answers are yes then we may have the perfect opportunity for you. We are currently looking for a customer service professional to join the customer care team based close to Downtown Vancouver (transit accessible). You should come with a background & working knowledge around print & design. This is a full time, permanent position and our hours are Monday to Friday 9AM to 5:30PM, working in office. The compensation for the role is $40,000 - $55,000 depending on experience.If you or somebody you know is interested in this position, please do not hesitate to apply to this posting directly or email: sophie.hickles@randstad.caWhilst we appreciate all applications, only those with printing experience or education will be selected for an interview.*please note, this position is working from the office and is not remote*Advantages- Competitive starting salary: $40,000 - $55,000 depending on experience (please note, you MUST have printing experience)- Company benefits after 3 months- Permanent role with full time hours- Team lunches and financial incentives and bonuses- Excellent location close to downtown Vancouver- Transit accessible - Industry leader- Modern and progressive work environment - Monday to Friday with weekends off!- Very friendly, welcoming teamResponsibilities- Bringing lots of experience within the printing industry- Handle all inbound customer queries via phone, email & live chat- Ensure orders are shipped timely and accurately- Responsible for accurate entry and tracking of customer orders and resulting follow-up and communication with customers- Provide excellent customer service with every interaction- Provide excellent product knowledge- Complete reports requested by management - Order management - Other duties as assignedQualifications- Min of 1 years customer service experience, ideally in a fast paced customer care team- Post-secondary education- MUST HAVE experience or working knowledge around print and/or design- Knowledge of Adobe Photoshop, Illustrator and InDesign- Can handle working in a fast paced environment - Work well as part of a teamIf you or somebody you know is interested in this position, please do not hesitate to apply to this posting directly or email: sophie.hickles@randstad.caWhilst we appreciate all applications, only those with printing experience or education will be selected for an interview.*please note, this position is working from the office and is not remote*SummaryInbound customer service role within the printing and design industry. We look forward to hearing from you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you have exceptional customer service skills and have a passion for PRINT & design? Are you looking for a new challenge? Are you looking to join an awesome, progressive industry leader? If your answers are yes then we may have the perfect opportunity for you. We are currently looking for a customer service professional to join the customer care team based close to Downtown Vancouver (transit accessible). You should come with a background & working knowledge around print & design. This is a full time, permanent position and our hours are Monday to Friday 9AM to 5:30PM, working in office. The compensation for the role is $40,000 - $55,000 depending on experience.If you or somebody you know is interested in this position, please do not hesitate to apply to this posting directly or email: sophie.hickles@randstad.caWhilst we appreciate all applications, only those with printing experience or education will be selected for an interview.*please note, this position is working from the office and is not remote*Advantages- Competitive starting salary: $40,000 - $55,000 depending on experience (please note, you MUST have printing experience)- Company benefits after 3 months- Permanent role with full time hours- Team lunches and financial incentives and bonuses- Excellent location close to downtown Vancouver- Transit accessible - Industry leader- Modern and progressive work environment - Monday to Friday with weekends off!- Very friendly, welcoming teamResponsibilities- Bringing lots of experience within the printing industry- Handle all inbound customer queries via phone, email & live chat- Ensure orders are shipped timely and accurately- Responsible for accurate entry and tracking of customer orders and resulting follow-up and communication with customers- Provide excellent customer service with every interaction- Provide excellent product knowledge- Complete reports requested by management - Order management - Other duties as assignedQualifications- Min of 1 years customer service experience, ideally in a fast paced customer care team- Post-secondary education- MUST HAVE experience or working knowledge around print and/or design- Knowledge of Adobe Photoshop, Illustrator and InDesign- Can handle working in a fast paced environment - Work well as part of a teamIf you or somebody you know is interested in this position, please do not hesitate to apply to this posting directly or email: sophie.hickles@randstad.caWhilst we appreciate all applications, only those with printing experience or education will be selected for an interview.*please note, this position is working from the office and is not remote*SummaryInbound customer service role within the printing and design industry. We look forward to hearing from you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Vancouver, British Columbia
    • Permanent
    Attention talented Inside Sales Representatives with a passion for the Food Industry! Our client, a food equipment industry leader, is looking for a motivated and well-spoken sales representative to join their sales team. This position became available after the sales representative got promoted! So, yes, there are opportunities for growth! The sales representative will be responsible for communicating with customers, understanding their needs, ensuring a smooth sales process, and developing new leads. To be successful in this role you should be able to build instant rapport and achieve customer satisfaction. Advantages- Salary $45K to 50K BOE- Operational hours: Monday to Friday 8 am to 5 pm- Transit accessible - Extended health benefits- 400$/year gym subsidy- Dynamic work environment- Excellent employee discount- Opportunity for growth- Start date: ASAPResponsibilities- Provide excellent customer service (phone and counter).- Sourcing products and maintaining satisfactory inventory levels.- Communicate with various levels of external customers, with the objective of increasing in-branch sales and promoting new product sales.- Perform order entry, handle cash, debit, and credit transactions.- Un-pack, price, display, and merchandise products in the showroom.- Participating in Product Knowledge sessions and other marketing events as required.- Promoting all in-store demonstrations and events.Qualifications- Proficient with Microsoft Office Programs (Excel, Word, outlook).- Extensive customer service experience; preferably in a similar environment - Retail sales experience- Excellent verbal and written communication skills- Functions well in a team environment- Ability to maintain a positive attitude in stressful situations- Ability to lift up to 30 pounds- Strong organizational skills- Keen attention to detailSummaryThe successful candidate is expected to contribute positively to the implementation of our client's Vision and Mission, operate in a collaborative team setting, and maintain high productivity levels and quality of work.This is a full-time position. Salary commensurate with qualifications and experienceIf this opportunity interests you, and you meet all of the above requirements, please apply directly or email me your resume to adriana.ortega@randstad.ca. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Attention talented Inside Sales Representatives with a passion for the Food Industry! Our client, a food equipment industry leader, is looking for a motivated and well-spoken sales representative to join their sales team. This position became available after the sales representative got promoted! So, yes, there are opportunities for growth! The sales representative will be responsible for communicating with customers, understanding their needs, ensuring a smooth sales process, and developing new leads. To be successful in this role you should be able to build instant rapport and achieve customer satisfaction. Advantages- Salary $45K to 50K BOE- Operational hours: Monday to Friday 8 am to 5 pm- Transit accessible - Extended health benefits- 400$/year gym subsidy- Dynamic work environment- Excellent employee discount- Opportunity for growth- Start date: ASAPResponsibilities- Provide excellent customer service (phone and counter).- Sourcing products and maintaining satisfactory inventory levels.- Communicate with various levels of external customers, with the objective of increasing in-branch sales and promoting new product sales.- Perform order entry, handle cash, debit, and credit transactions.- Un-pack, price, display, and merchandise products in the showroom.- Participating in Product Knowledge sessions and other marketing events as required.- Promoting all in-store demonstrations and events.Qualifications- Proficient with Microsoft Office Programs (Excel, Word, outlook).- Extensive customer service experience; preferably in a similar environment - Retail sales experience- Excellent verbal and written communication skills- Functions well in a team environment- Ability to maintain a positive attitude in stressful situations- Ability to lift up to 30 pounds- Strong organizational skills- Keen attention to detailSummaryThe successful candidate is expected to contribute positively to the implementation of our client's Vision and Mission, operate in a collaborative team setting, and maintain high productivity levels and quality of work.This is a full-time position. Salary commensurate with qualifications and experienceIf this opportunity interests you, and you meet all of the above requirements, please apply directly or email me your resume to adriana.ortega@randstad.ca. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Vancouver, British Columbia
    • Permanent
    • $22.82 per hour
    Do you love customer service and answering high-volume phone calls? Are you organized with high attention to detail? Do you have solid typing and computer skills? Are you looking for a role where you can work from the safety of your own home? We are hiring inbound call center representatives to handle high volume inbound phone calls from medical patients. You will provide front-line support via telephone for future medical appointments and procedures. This role is a high-volume call center position that is work from home.When: Starting September 7th Where: Working from home, anywhere in British ColumbiaPay rate: Hourly pay rate is $22.82Hours: Monday to Sunday, between 7.00 am to 7.30 pm (8 hours a day or less / 5 days a week or less)• $85 per month extra to cover internet fees • Potential for extension or permanent work• Potential to be moved into another campaign after this campaign finishes in December 2021• Work from the comfort of your own home**Equipment (laptop) will be provided** *** Must have internet connected via Ethernet cable or wire (hard-wired internet, no wifi!) ***If this sounds like you, then please apply here today and one of our Staffing Consultants will be in touch. Alternatively, please email your resume to Sophie.hickles@randstad.ca with the subject "Inbound Call Centre - Work from BC". All applications are welcome, but only those who meet the requirements will be contacted.We look forward to hearing from you!Thank you.Advantages• Pay rate of $22.82/hour• $85 per month extra to cover internet fees• Monday to Sunday, between 7.00 am to 7.30 pm (8 hours a day or less / 5 days a week or less)• Equipment provided (laptop)• Potential for extension or permanent work• Work from the comfort of your own home• Remote role in British Columbia• Training provided via Zoom• Excellent call center experience• After your tenth week you will be eligible to apply for a permanent position with the company as and when these ariseResponsibilities• Answering high volumes of inbound phone calls from medical patients and booking appointments for them using scheduling system• Being very empathetic and maintain high confidentiality• Keeping accurate records of customer interactions and medical bookings• Communication with internal departments • Providing professional and excellent customer service at all times • Working remotely for a large team QualificationsQualifications:• Must have private workspace• Must have internet connected via Ethernet cable or wire (hard-wired internet, no wifi!)• 1+ minimum call centre experience / telephone experience• Call centre experience is required for this role, unfortunately those without experience working with telephones will not be contacted• Typing speed of 40 WPM +• Excellent English language and professional communication skills, both verbal and written• Understanding of principles of privacy and security of personal informationSummaryIf you are interested in this position, please do not hesitate to reach out to us by:- Applying directly to this advert or,- Emailing: Sophie.hickles@randstad.ca with the subject "Inbound Call Centre - Work from BC"Whilst we appreciate all interest, candidates without call centre / telephone experience will not be contacted for this role. Thank you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you love customer service and answering high-volume phone calls? Are you organized with high attention to detail? Do you have solid typing and computer skills? Are you looking for a role where you can work from the safety of your own home? We are hiring inbound call center representatives to handle high volume inbound phone calls from medical patients. You will provide front-line support via telephone for future medical appointments and procedures. This role is a high-volume call center position that is work from home.When: Starting September 7th Where: Working from home, anywhere in British ColumbiaPay rate: Hourly pay rate is $22.82Hours: Monday to Sunday, between 7.00 am to 7.30 pm (8 hours a day or less / 5 days a week or less)• $85 per month extra to cover internet fees • Potential for extension or permanent work• Potential to be moved into another campaign after this campaign finishes in December 2021• Work from the comfort of your own home**Equipment (laptop) will be provided** *** Must have internet connected via Ethernet cable or wire (hard-wired internet, no wifi!) ***If this sounds like you, then please apply here today and one of our Staffing Consultants will be in touch. Alternatively, please email your resume to Sophie.hickles@randstad.ca with the subject "Inbound Call Centre - Work from BC". All applications are welcome, but only those who meet the requirements will be contacted.We look forward to hearing from you!Thank you.Advantages• Pay rate of $22.82/hour• $85 per month extra to cover internet fees• Monday to Sunday, between 7.00 am to 7.30 pm (8 hours a day or less / 5 days a week or less)• Equipment provided (laptop)• Potential for extension or permanent work• Work from the comfort of your own home• Remote role in British Columbia• Training provided via Zoom• Excellent call center experience• After your tenth week you will be eligible to apply for a permanent position with the company as and when these ariseResponsibilities• Answering high volumes of inbound phone calls from medical patients and booking appointments for them using scheduling system• Being very empathetic and maintain high confidentiality• Keeping accurate records of customer interactions and medical bookings• Communication with internal departments • Providing professional and excellent customer service at all times • Working remotely for a large team QualificationsQualifications:• Must have private workspace• Must have internet connected via Ethernet cable or wire (hard-wired internet, no wifi!)• 1+ minimum call centre experience / telephone experience• Call centre experience is required for this role, unfortunately those without experience working with telephones will not be contacted• Typing speed of 40 WPM +• Excellent English language and professional communication skills, both verbal and written• Understanding of principles of privacy and security of personal informationSummaryIf you are interested in this position, please do not hesitate to reach out to us by:- Applying directly to this advert or,- Emailing: Sophie.hickles@randstad.ca with the subject "Inbound Call Centre - Work from BC"Whilst we appreciate all interest, candidates without call centre / telephone experience will not be contacted for this role. Thank you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Vancouver, British Columbia
    • Contract
    • $18.66 per hour
    Are you a customer service representative looking for a new opportunity within the insurance space? Do you value customers and provide a high level of customer service? If so, then we may have the role for you. We are currently looking for a customer service representative (call center representative) to join our team in our office in a very central, Downtown Vancouver location. This role is a full time temporary to permanent position with an ASAP start date. **Please note, this role is working from an office in Downtown Vancouver**The main responsibility of this role is to respond to all customer and client inquiries via inbound phone and inbound email. Other duties include but are not limited to:-- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Order management including processing PO's and creating invoices- Meet all internal targets/call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience - Handle any and all escalations - Administrative duties as requiredPlease note this is a full-time position, Mon-Fri with office hours (9 am to 5 pm)If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!. You can also email me at adriana.ortega@randstad.caWhilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Work with a company with an excellent culture - Learn about the insurance industry from Day 1- Newly refurbished, modern office space- Transit accessible in Downtown Vancouver- Great office hours- Full time role- ASAP start date- Working as part of a super friendly and cohesive team- $18.66/hourly (plus 4% vacation pay on top so $19.40 all included)**Please note, this role is working from an office in Downtown Vancouver**Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Order management including processing PO's and creating invoices- Meet all internal targets / call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience - Handle any and all escalations - Administrative duties as requiredQualifications- A minimum of 2 years in a customer service orientated role in an office setting- Call center / contact center work experience is a must (1-2 years minimum)- Excellent communication skills both written and verbal- Great computer skills including MS Excel- Well organized and motivated- Can work well as part of a small team in Vancouver- Must be comfortable working from an office in Downtown VancouverSummaryThe main responsibility of this role is to respond to all customer and client inquiries via inbound phone and inbound email. Please note this is a full-time position, Mon-Fri with office hours (9-5)If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Adriana OSophie HRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you a customer service representative looking for a new opportunity within the insurance space? Do you value customers and provide a high level of customer service? If so, then we may have the role for you. We are currently looking for a customer service representative (call center representative) to join our team in our office in a very central, Downtown Vancouver location. This role is a full time temporary to permanent position with an ASAP start date. **Please note, this role is working from an office in Downtown Vancouver**The main responsibility of this role is to respond to all customer and client inquiries via inbound phone and inbound email. Other duties include but are not limited to:-- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Order management including processing PO's and creating invoices- Meet all internal targets/call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience - Handle any and all escalations - Administrative duties as requiredPlease note this is a full-time position, Mon-Fri with office hours (9 am to 5 pm)If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!. You can also email me at adriana.ortega@randstad.caWhilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Work with a company with an excellent culture - Learn about the insurance industry from Day 1- Newly refurbished, modern office space- Transit accessible in Downtown Vancouver- Great office hours- Full time role- ASAP start date- Working as part of a super friendly and cohesive team- $18.66/hourly (plus 4% vacation pay on top so $19.40 all included)**Please note, this role is working from an office in Downtown Vancouver**Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Order management including processing PO's and creating invoices- Meet all internal targets / call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience - Handle any and all escalations - Administrative duties as requiredQualifications- A minimum of 2 years in a customer service orientated role in an office setting- Call center / contact center work experience is a must (1-2 years minimum)- Excellent communication skills both written and verbal- Great computer skills including MS Excel- Well organized and motivated- Can work well as part of a small team in Vancouver- Must be comfortable working from an office in Downtown VancouverSummaryThe main responsibility of this role is to respond to all customer and client inquiries via inbound phone and inbound email. Please note this is a full-time position, Mon-Fri with office hours (9-5)If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application!Whilst we appreciate all applications, only qualified candidates will be contacted.Adriana OSophie HRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Vancouver, British Columbia
    • Permanent
    Do you have sales and customer service experience and you are looking for an exciting opportunity in the Insurance Industry?! We are hiring for Bilingual Sales and Customer Service Agents in Vancouver!. With this role, you will become an expert at providing customers with the best insurance coverage options. You will listen to them, understand their needs and communicate – in the most simple and easy-to-understand terms – the available choices and related benefits. If you have the following, we would love to hear from you!:• Experience in delivering client-focused solutions and in creating long-lasting relationships• Solid ability to multitask with exceptional organizational skills• Ability to thrive under pressure while delivering solutions that exceed customer expectationsThis is a full-time position with an October 20th, 2021 start date.Advantages- Paid training will be provided that prepares you for obtaining your insurance License- WFH for the remainder of this year & Hybrid model for next year; Working hours (flexibility required): Mon-Friday 8 am to 7 pm and Saturday (1st year) 8 am to 5 pm- Equipment will be provided- Salary: $42-43K; French Bilingual premium (2% annual salary)- An annual performance bonus that rewards you for your proven results and strive for excellence- An excellent flexible benefits program, available to you starting from day one on the job- Fantastic opportunities for career development within the company- In-house technical and soft-skills training programs provided by skilled experts- Employee share purchase program with company matching optionStart Date: October 20th, 2021Responsibilities- You will become an expert at providing our client's current or potential customers with the best insurance coverage options for their cars and homes. - You will listen to customers, understand their needs, and communicate – in the most simple and easy-to-understand terms – the available choices and related benefits. - Appraise the wishes and demands of business or individual customers and sell the suitable protection plans- Collect information from clients on their risk profiles in order to offer them the proper solution- Retain continuous awareness of transactions, sales, and terms and keep relative records- Check insurance claims to solidify trust and safeguard the reputation- Frequently replenish job-specific knowledge and apply it on the field- Fulfill all company-established policy obligationsQualifications- High school diploma (post-secondary education is an asset)- Previous sales, customer service, and/or call center experience- Bilingual in French and English is required- A champion of collaboration and teamwork- A good listener and communicator- Able to go with the flow – you’re at your best when things are moving fast!- A talent for influencing positive and beneficial decisions- Available to work Monday to Friday, from 8:00 am to 7:00 pm and Saturday, from 8:00 am to 5:00 pm. (every Saturday for the first year of employment – rotating Saturdays thereafter)- Occasional Statutory Holidays- Background and credit check required SummaryIf you are interested and you meet the requirements, apply directly or send me your resume at adriana.ortega@randstad.ca with the subject line: Bilingual Sales and Customer Service Agent in Vancouver.We thank all applicants, however, only those selected for interviews will be contacted.Thank you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you have sales and customer service experience and you are looking for an exciting opportunity in the Insurance Industry?! We are hiring for Bilingual Sales and Customer Service Agents in Vancouver!. With this role, you will become an expert at providing customers with the best insurance coverage options. You will listen to them, understand their needs and communicate – in the most simple and easy-to-understand terms – the available choices and related benefits. If you have the following, we would love to hear from you!:• Experience in delivering client-focused solutions and in creating long-lasting relationships• Solid ability to multitask with exceptional organizational skills• Ability to thrive under pressure while delivering solutions that exceed customer expectationsThis is a full-time position with an October 20th, 2021 start date.Advantages- Paid training will be provided that prepares you for obtaining your insurance License- WFH for the remainder of this year & Hybrid model for next year; Working hours (flexibility required): Mon-Friday 8 am to 7 pm and Saturday (1st year) 8 am to 5 pm- Equipment will be provided- Salary: $42-43K; French Bilingual premium (2% annual salary)- An annual performance bonus that rewards you for your proven results and strive for excellence- An excellent flexible benefits program, available to you starting from day one on the job- Fantastic opportunities for career development within the company- In-house technical and soft-skills training programs provided by skilled experts- Employee share purchase program with company matching optionStart Date: October 20th, 2021Responsibilities- You will become an expert at providing our client's current or potential customers with the best insurance coverage options for their cars and homes. - You will listen to customers, understand their needs, and communicate – in the most simple and easy-to-understand terms – the available choices and related benefits. - Appraise the wishes and demands of business or individual customers and sell the suitable protection plans- Collect information from clients on their risk profiles in order to offer them the proper solution- Retain continuous awareness of transactions, sales, and terms and keep relative records- Check insurance claims to solidify trust and safeguard the reputation- Frequently replenish job-specific knowledge and apply it on the field- Fulfill all company-established policy obligationsQualifications- High school diploma (post-secondary education is an asset)- Previous sales, customer service, and/or call center experience- Bilingual in French and English is required- A champion of collaboration and teamwork- A good listener and communicator- Able to go with the flow – you’re at your best when things are moving fast!- A talent for influencing positive and beneficial decisions- Available to work Monday to Friday, from 8:00 am to 7:00 pm and Saturday, from 8:00 am to 5:00 pm. (every Saturday for the first year of employment – rotating Saturdays thereafter)- Occasional Statutory Holidays- Background and credit check required SummaryIf you are interested and you meet the requirements, apply directly or send me your resume at adriana.ortega@randstad.ca with the subject line: Bilingual Sales and Customer Service Agent in Vancouver.We thank all applicants, however, only those selected for interviews will be contacted.Thank you,Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Vancouver, British Columbia
    • Permanent
    • $44,000 - $52,000 per year
    Do you have exceptional customer service skills and have a technical mind? Are you looking for a new challenge? Are you looking to join an awesome, progressive industry leader within the cannabis industry? If your answers are yes then we may have the perfect opportunity for you. We are currently looking for a customer service professional to join the operations team. You should come with a background in customer service and ideally fast-paced environments (ideally a contact center or technical role). This is a full-time, permanent position and our hours are Monday to Friday 8:00 AM to 4:30 PM, working permanently from home. This role is fully remote and offers flexibility across British Columbia! The compensation for the role is $44,000 - $52,000 depending on experience.If you or somebody you know is interested in this position, please do not hesitate to apply to this posting directly or email: sophie.hickles@randstad.caWhilst we appreciate all applications, only those with customer service experience will be considered for an interview.*Please note, this position is working from home permanently. You will be 100% remote and can work from anywhere in British Columbia*Advantages- Competitive starting salary: $44,000 - $52,000 depending on experience- Company benefits after 3 months- Permanent role with full-time hours- 100% permanently remote role, working from anywhere in Vancouver / British Columbia- Industry leader in the cannabis industry- Modern and progressive work environment - Monday to Friday with weekends off!- Very friendly, welcoming team- Lots of room for career progression and growthResponsibilities- Handle all inbound customer and client queries via phone, email & live chat (approx 10 - 30 tickets per day)- Ensure orders are shipped timely and accurately- Responsible for accurate entry and tracking of customer orders and resulting follow-up and communication with customers- Provide excellent customer service with every interaction- Experience with consumer product goods is a strong asset- Using SAP and Netsuite whilst problem-solving- Other duties as assignedQualifications- Min of 1 year customer service experience, ideally in a fast-paced customer care team- Post-secondary education- Experience using SAP or Netsuite- Experience with consumer product goods is an asset- Can handle working in a fast-paced environment - Work well as part of a team whilst being 100% remoteIf you or somebody you know is interested in this position, please do not hesitate to apply to this posting directly or email: sophie.hickles@randstad.caWhilst we appreciate all applications, only those with customer service experience will be considered for an interview.*please note, this position is working from home permanently. You will be 100% remote and can work from anywhere in British Columbia*SummaryInbound customer service role within the cannabis industry. We look forward to hearing from you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Do you have exceptional customer service skills and have a technical mind? Are you looking for a new challenge? Are you looking to join an awesome, progressive industry leader within the cannabis industry? If your answers are yes then we may have the perfect opportunity for you. We are currently looking for a customer service professional to join the operations team. You should come with a background in customer service and ideally fast-paced environments (ideally a contact center or technical role). This is a full-time, permanent position and our hours are Monday to Friday 8:00 AM to 4:30 PM, working permanently from home. This role is fully remote and offers flexibility across British Columbia! The compensation for the role is $44,000 - $52,000 depending on experience.If you or somebody you know is interested in this position, please do not hesitate to apply to this posting directly or email: sophie.hickles@randstad.caWhilst we appreciate all applications, only those with customer service experience will be considered for an interview.*Please note, this position is working from home permanently. You will be 100% remote and can work from anywhere in British Columbia*Advantages- Competitive starting salary: $44,000 - $52,000 depending on experience- Company benefits after 3 months- Permanent role with full-time hours- 100% permanently remote role, working from anywhere in Vancouver / British Columbia- Industry leader in the cannabis industry- Modern and progressive work environment - Monday to Friday with weekends off!- Very friendly, welcoming team- Lots of room for career progression and growthResponsibilities- Handle all inbound customer and client queries via phone, email & live chat (approx 10 - 30 tickets per day)- Ensure orders are shipped timely and accurately- Responsible for accurate entry and tracking of customer orders and resulting follow-up and communication with customers- Provide excellent customer service with every interaction- Experience with consumer product goods is a strong asset- Using SAP and Netsuite whilst problem-solving- Other duties as assignedQualifications- Min of 1 year customer service experience, ideally in a fast-paced customer care team- Post-secondary education- Experience using SAP or Netsuite- Experience with consumer product goods is an asset- Can handle working in a fast-paced environment - Work well as part of a team whilst being 100% remoteIf you or somebody you know is interested in this position, please do not hesitate to apply to this posting directly or email: sophie.hickles@randstad.caWhilst we appreciate all applications, only those with customer service experience will be considered for an interview.*please note, this position is working from home permanently. You will be 100% remote and can work from anywhere in British Columbia*SummaryInbound customer service role within the cannabis industry. We look forward to hearing from you!Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Vancouver, British Columbia
    • Permanent
    • $45 - $57 per year
    Would you like to work with one of the largest insurance and wealth management groups in Canada? Our client is looking for customer service representatives to join their client relations team. If you are looking for an excellent company that offers great growth opportunities, you have a positive attitude towards problem solving and teamwork, we want to hear from you! The successful individual will:•be committed to providing genuine service, •build effective customer relationships and are the expert to talk to•be a team player and contribute towards the company’s success•work well under pressure and effectively deal with all clients•possess excellent communication skills so that clients receive accurate and value-added service from our department.Priority will be given to French Bilingual candidates, but English-only candidates will also be considered. If this sounds like you, keep reading and if you are interested, apply directly and/or email me your resume at adriana.ortega@randstad.ca. Only candidates who reside in Greater Vancouver and are authorized to work in Canada will be considered. Advantages• WFH & then hybrid model after COVID restrictions have been lifted (Must reside in the Greater Vancouver Area, BC)• English $45K - $52K BOE• French Bilinguals $50 - $57K BOE• $400 ergonomic allowance • Great working hours: Monday to Friday between 8 am to 5 pm • Paid training (around 4 weeks)• Product discounts• Defined Benefit Plan• Insurance after 3 months • Share purchase plan• Availability to further your education after 1 year of employmentResponsibilities• Respond to telephone calls from internal and external clients (approximately 40 calls a day)• Must be able to accurately answer questions on products with full understanding • Make decisions to facilitate the client’s request• Resolve complaints from clients- within the guidelines provided.• Focus on building and maintaining excellent relationships with clients and partners• Update basic information received from clients, such as address changes, PAC, name corrections, add notes and follow-ups for special handling. Use of the Workflow system todocument and submit change requests is required.Problem Solving•The CRS is empowered to assist clients to ensure a positive experience•Provide 1st line resolution to problems or know when and how to follow up with other internal staff for resolutions.Qualifications• Priority will be given to French Bilingual Candidates • College degree with a specialization (professional degree) and 2-3 years of relevant experience• Excellent verbal and written communication• Excellent ability to pass on knowledge (pedagogy and psychology)• Autonomy and excellent judgment• Analytical skills with attention to detail• Sense of priorities• Good stress management• Stellar training, ACS course (an asset)• Only candidates who reside and are authorized to work in Canada will be considered. SummaryIf this sounds like you, apply directly and/or email me your resume at adriana.ortega@randstad.ca. Please note that only candidates who reside in the Greater Vancouver Area and are authorized to work in Canada will be considered. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Would you like to work with one of the largest insurance and wealth management groups in Canada? Our client is looking for customer service representatives to join their client relations team. If you are looking for an excellent company that offers great growth opportunities, you have a positive attitude towards problem solving and teamwork, we want to hear from you! The successful individual will:•be committed to providing genuine service, •build effective customer relationships and are the expert to talk to•be a team player and contribute towards the company’s success•work well under pressure and effectively deal with all clients•possess excellent communication skills so that clients receive accurate and value-added service from our department.Priority will be given to French Bilingual candidates, but English-only candidates will also be considered. If this sounds like you, keep reading and if you are interested, apply directly and/or email me your resume at adriana.ortega@randstad.ca. Only candidates who reside in Greater Vancouver and are authorized to work in Canada will be considered. Advantages• WFH & then hybrid model after COVID restrictions have been lifted (Must reside in the Greater Vancouver Area, BC)• English $45K - $52K BOE• French Bilinguals $50 - $57K BOE• $400 ergonomic allowance • Great working hours: Monday to Friday between 8 am to 5 pm • Paid training (around 4 weeks)• Product discounts• Defined Benefit Plan• Insurance after 3 months • Share purchase plan• Availability to further your education after 1 year of employmentResponsibilities• Respond to telephone calls from internal and external clients (approximately 40 calls a day)• Must be able to accurately answer questions on products with full understanding • Make decisions to facilitate the client’s request• Resolve complaints from clients- within the guidelines provided.• Focus on building and maintaining excellent relationships with clients and partners• Update basic information received from clients, such as address changes, PAC, name corrections, add notes and follow-ups for special handling. Use of the Workflow system todocument and submit change requests is required.Problem Solving•The CRS is empowered to assist clients to ensure a positive experience•Provide 1st line resolution to problems or know when and how to follow up with other internal staff for resolutions.Qualifications• Priority will be given to French Bilingual Candidates • College degree with a specialization (professional degree) and 2-3 years of relevant experience• Excellent verbal and written communication• Excellent ability to pass on knowledge (pedagogy and psychology)• Autonomy and excellent judgment• Analytical skills with attention to detail• Sense of priorities• Good stress management• Stellar training, ACS course (an asset)• Only candidates who reside and are authorized to work in Canada will be considered. SummaryIf this sounds like you, apply directly and/or email me your resume at adriana.ortega@randstad.ca. Please note that only candidates who reside in the Greater Vancouver Area and are authorized to work in Canada will be considered. Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    • Vancouver, British Columbia
    • Permanent
    • $45 - $49 per year
    Are you a French bilingual customer service representative looking to start a long career with many opportunities for growth in Downtown Vancouver? *Please note that during the pandemic, you will be asked to work from home* Are you eager to learn new skills, enjoy fast-paced environments, and are driven to excel and succeed? If so, great! We want to hear from you!We are currently looking for French bilingual customer service representatives to start with our client on September 21st, at the Downtown Vancouver office. *Please note that during the pandemic, you will be asked to work from home*If you:-have experience in call center, hospitality, retail, customer service, AND are French bilingual - we want to hear from you today!!The screening and interview process begins for this role right away. If all of the above sounds like the perfect fit for you then please send your resume to adriana.ortega@randstad.ca You can also apply directly to this ad.We appreciate all applications sent through however please note that only shortlisted candidates will be contacted.Sophie,AdrianaPhone Number:604.408.2772Fax Number:604.408.2792Advantages- Based in Downtown Vancouver (however during the pandemic, you will be required to work from home)- Work from home equipment provided (laptop/ computer/ headset)- Excellent opportunity for growth- Great compensation package (benefits from day 1!)- Bonus opportunity based on quality of work- Work with an industry leader- Working in an exciting industry- Permanent, full time role- Excellent training program- Progressive & rewarding environment- Brand new modern office environment - Hours of operations are M-F between 7:30 am to 4:00 pm. Please note training hours are 8:30 am to 5:00 pm- September 21st start date ResponsibilitiesAs a customer service representative, you will service existing accounts whilst developing and maintaining excellent customer relations and rapport via phone and email.- Provide excellent customer service- Handle all inbound inquiries via phone and email.- Input customer information both efficiently and accurately- Take the initiative to suggest solutions and additional products & services- Constantly keep up to date on new products, procedures, and policies- Deliver 100% customer satisfaction- Communicate effectively with other departments and teamsQualifications- Fluently bilingual in French & English is a must have- Excellent communication skills both written and verbal (English & French)- Ability to work in a fast paced environment- You are driven and ambitious- Excellent customer service skills- Knowledge around finance and mortgages is an asset- Great attention to detail- Strong computer skills with the ability to adapt to new technologies- Work well as part of a team and independently- Problem solverThe screening and interview process begins for this role right away. If all of the above sounds like the perfect fit for you then please send your resume to adriana.ortega@randstad.ca You can also apply directly to this ad.We appreciate all applications sent through however please note that only shortlisted candidates will be contacted.SummaryIf you are interested in this role, please do not hesitate to apply directly or email:adriana.ortega@randstad.ca Thank you! Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.
    Are you a French bilingual customer service representative looking to start a long career with many opportunities for growth in Downtown Vancouver? *Please note that during the pandemic, you will be asked to work from home* Are you eager to learn new skills, enjoy fast-paced environments, and are driven to excel and succeed? If so, great! We want to hear from you!We are currently looking for French bilingual customer service representatives to start with our client on September 21st, at the Downtown Vancouver office. *Please note that during the pandemic, you will be asked to work from home*If you:-have experience in call center, hospitality, retail, customer service, AND are French bilingual - we want to hear from you today!!The screening and interview process begins for this role right away. If all of the above sounds like the perfect fit for you then please send your resume to adriana.ortega@randstad.ca You can also apply directly to this ad.We appreciate all applications sent through however please note that only shortlisted candidates will be contacted.Sophie,AdrianaPhone Number:604.408.2772Fax Number:604.408.2792Advantages- Based in Downtown Vancouver (however during the pandemic, you will be required to work from home)- Work from home equipment provided (laptop/ computer/ headset)- Excellent opportunity for growth- Great compensation package (benefits from day 1!)- Bonus opportunity based on quality of work- Work with an industry leader- Working in an exciting industry- Permanent, full time role- Excellent training program- Progressive & rewarding environment- Brand new modern office environment - Hours of operations are M-F between 7:30 am to 4:00 pm. Please note training hours are 8:30 am to 5:00 pm- September 21st start date ResponsibilitiesAs a customer service representative, you will service existing accounts whilst developing and maintaining excellent customer relations and rapport via phone and email.- Provide excellent customer service- Handle all inbound inquiries via phone and email.- Input customer information both efficiently and accurately- Take the initiative to suggest solutions and additional products & services- Constantly keep up to date on new products, procedures, and policies- Deliver 100% customer satisfaction- Communicate effectively with other departments and teamsQualifications- Fluently bilingual in French & English is a must have- Excellent communication skills both written and verbal (English & French)- Ability to work in a fast paced environment- You are driven and ambitious- Excellent customer service skills- Knowledge around finance and mortgages is an asset- Great attention to detail- Strong computer skills with the ability to adapt to new technologies- Work well as part of a team and independently- Problem solverThe screening and interview process begins for this role right away. If all of the above sounds like the perfect fit for you then please send your resume to adriana.ortega@randstad.ca You can also apply directly to this ad.We appreciate all applications sent through however please note that only shortlisted candidates will be contacted.SummaryIf you are interested in this role, please do not hesitate to apply directly or email:adriana.ortega@randstad.ca Thank you! Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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