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3 jobs found in Burlington, Ontario

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    • Hamilton, Ontario
    • Permanent
    • $41,000 per year
    Are you a French bilingual customer service representative looking for a new opportunity within the financial sector? Do you value customers and provide a high level of customer service over the telephone? Are you looking to work remotely from Ontario or Quebec? If so, then we may have the role for you. We are currently looking for a customer service representative (Customer Relations Specialist) to join our team working from home in a permanent role. This role offers full-time hours.**Please note, this role is working from home. You will need a high-speed internet connection via an Ethernet wire**The main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts, and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: trisha.ghia@randstad.ca with the subject "French Bilingual Inbound Customer Service " **Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Work with a huge Canadian company with an excellent culture- Learn about the financial industry- An industry-leading company- Full-time role (40 hours a week, 5 days a week!)- Starting June 20th 2022- Working as part of a super friendly and cohesive team- Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.- Permanent role- Employee Share Ownership Program- Canada Pension Defined Contribution Component- Recognition Rewards- Employee discounts**Please note, this role is working from home. You will need high-speed internet connection via an Ethernet wire**Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Confidently discuss topics regarding personal banking, credit cards, charges on accounts, password resets- Meet all internal targets/call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalationsQualifications- Must be fluent in both French & English- Must have excellent communication skills and an upbeat, can-do attitude!- Customer service experience, ideally in a fast-paced environment is a must!- Excellent communication skills both written and verbal- Can work well as part of a large team, remotely- Must be able to work from home with a hard-wired, Ethernet connectionSummaryThe main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: trisha.ghia@randstad.ca with the subject "French Bilingual Inbound Customer Service " If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you a French bilingual customer service representative looking for a new opportunity within the financial sector? Do you value customers and provide a high level of customer service over the telephone? Are you looking to work remotely from Ontario or Quebec? If so, then we may have the role for you. We are currently looking for a customer service representative (Customer Relations Specialist) to join our team working from home in a permanent role. This role offers full-time hours.**Please note, this role is working from home. You will need a high-speed internet connection via an Ethernet wire**The main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts, and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: trisha.ghia@randstad.ca with the subject "French Bilingual Inbound Customer Service " **Whilst we appreciate all applications, only qualified candidates will be contacted.Advantages- Work with a huge Canadian company with an excellent culture- Learn about the financial industry- An industry-leading company- Full-time role (40 hours a week, 5 days a week!)- Starting June 20th 2022- Working as part of a super friendly and cohesive team- Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.- Permanent role- Employee Share Ownership Program- Canada Pension Defined Contribution Component- Recognition Rewards- Employee discounts**Please note, this role is working from home. You will need high-speed internet connection via an Ethernet wire**Responsibilities- Answer all customer questions in an efficient and timely manner whilst building rapport over the phone and via email- Provide a high level of product knowledge to help resolve any issues or concerns- Confidently discuss topics regarding personal banking, credit cards, charges on accounts, password resets- Meet all internal targets/call center KPIs- Liaise with all other internal departments to help provide an excellent customer experience- Handle any and all escalationsQualifications- Must be fluent in both French & English- Must have excellent communication skills and an upbeat, can-do attitude!- Customer service experience, ideally in a fast-paced environment is a must!- Excellent communication skills both written and verbal- Can work well as part of a large team, remotely- Must be able to work from home with a hard-wired, Ethernet connectionSummaryThe main responsibility of this role is to respond to all inbound client inquiries regarding banking & financial queries via inbound phone and inbound email in both French and English. Typical calls will be helping with password resets, answering questions about charges on personal bank accounts and discussing credit card applications.There will be a high volume of phone calls in this role, with most calls lasting 5 minutes. - Hours of operation for this role are 6.30 am to midnight; Monday to Sunday. You will need to be flexible for all shifts ideally. Shifts will be 8 hours a day, 5 days a week. - Salary: $41,000 plus an additional $2,000 as a "welcome bonus" for French and English bilingual candidates.If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Email me: trisha.ghia@randstad.ca with the subject "French Bilingual Inbound Customer Service " If this sounds like a good fit for you then please apply directly to this posting as we are interviewing this week! This role will close quickly so please do not hesitate with your application! Whilst we appreciate all applications, only qualified candidates will be contacted.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Oakville, Ontario
    • Permanent
    • $41,800 per year
    Are you passionate about customer service? Are you looking to work for a financial company? Do you have problem-solving skills? Do you enjoy a fast-paced environment? Then we have the job for YOU!Randstad is looking for a Customer Service Representative to work for a well known financial company in the Oakville area. This is a full time, permanent position, to find out more, read below:Type: 12 month contract Location: Oakville (Ford Dr and Royal Windsor Dr)Pay: $41,800Hours of Operation: Monday - Friday 8:30am - 7:00 pm (Rotational Hours)Mix of Work from Home and In OfficeEquipment provided by the client Benefits2 week vacationStart Date: As soon as possible Advantages- Full Time Hours - Permanent - Competitive Pay- No weekend shifts - Work for a well known company - Equipment provided - Opportunity to work in office- Get your foot in the door with a great organizationResponsibilities- Taking inbound calls from customers and clients - Providing customers with the status of their application process- Provide insight on any missing documents on applications- Assisting clients with making payments - Updating customer and clients accounts after each transaction- Provide top notch service Qualifications- 1 -2 years of customer service experience - Min 1 year of call center experience - Experience in banking is an asset - Organized and time management - Team playerSummaryIf you are interested, apply now!1) Apply online2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Customer Service - Oakville"Looking forward to hearing from you,Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you passionate about customer service? Are you looking to work for a financial company? Do you have problem-solving skills? Do you enjoy a fast-paced environment? Then we have the job for YOU!Randstad is looking for a Customer Service Representative to work for a well known financial company in the Oakville area. This is a full time, permanent position, to find out more, read below:Type: 12 month contract Location: Oakville (Ford Dr and Royal Windsor Dr)Pay: $41,800Hours of Operation: Monday - Friday 8:30am - 7:00 pm (Rotational Hours)Mix of Work from Home and In OfficeEquipment provided by the client Benefits2 week vacationStart Date: As soon as possible Advantages- Full Time Hours - Permanent - Competitive Pay- No weekend shifts - Work for a well known company - Equipment provided - Opportunity to work in office- Get your foot in the door with a great organizationResponsibilities- Taking inbound calls from customers and clients - Providing customers with the status of their application process- Provide insight on any missing documents on applications- Assisting clients with making payments - Updating customer and clients accounts after each transaction- Provide top notch service Qualifications- 1 -2 years of customer service experience - Min 1 year of call center experience - Experience in banking is an asset - Organized and time management - Team playerSummaryIf you are interested, apply now!1) Apply online2) Send a copy of your resume to anastasia.kourniotis@randstad.ca and mention "Customer Service - Oakville"Looking forward to hearing from you,Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    • Oakville, Ontario
    • Permanent
    • $35,000 per year
    Are you a customer service guru looking to take the next step in your career? Our client in the insurance industry is looking to add Membership Sales Representatives to join their growing team! As a Membership Sales Representative, you will handle inbound calls from customers regarding their pet’s microchip information. The objective is to provide services to the customer by offering membership products and services. The role will also will require representatives to be involved in various outbound campaigns targeting warm leads. Sales Representatives will use their strong communication skills to offer the best solution for customers and their pet's needs. Advantages- Fully remote opportunity- Working hours are Monday to Thursday between 8 am and 9 pm, Friday 8 am and 8 pm and rotational Saturdays 8 am to 5 pm - Work for a well known company in the insurance industry - $55,000 to $65,000 OTE (base salary and commission)Start date: July 25th, 2022Responsibilities- Handle B2C inbound calls and upsell products and services- Conduct warm outbound calls as assigned and convert to sales- Upsell and cross-sell services for pets- Provide exceptional customer service throughout the sales process that will result in retention and repeat business- Document accurate notes for each transaction- Achieve individual and team sales targetsQualifications- 1-2 years of customer service experience in a call center or in person - Bilingual in French or Spanish is considered an asset- Strong communication and interpersonal skills with a passion for providing exceptional customer service- Solutions oriented, motivated, and energetic SummaryIf you are interested in being considered please apply directly to the posting or send your resume to luda.zadorovich@randstad.ca or michael.bertolini@randstad.ca with "Pet Insurance" as the subject line. Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
    Are you a customer service guru looking to take the next step in your career? Our client in the insurance industry is looking to add Membership Sales Representatives to join their growing team! As a Membership Sales Representative, you will handle inbound calls from customers regarding their pet’s microchip information. The objective is to provide services to the customer by offering membership products and services. The role will also will require representatives to be involved in various outbound campaigns targeting warm leads. Sales Representatives will use their strong communication skills to offer the best solution for customers and their pet's needs. Advantages- Fully remote opportunity- Working hours are Monday to Thursday between 8 am and 9 pm, Friday 8 am and 8 pm and rotational Saturdays 8 am to 5 pm - Work for a well known company in the insurance industry - $55,000 to $65,000 OTE (base salary and commission)Start date: July 25th, 2022Responsibilities- Handle B2C inbound calls and upsell products and services- Conduct warm outbound calls as assigned and convert to sales- Upsell and cross-sell services for pets- Provide exceptional customer service throughout the sales process that will result in retention and repeat business- Document accurate notes for each transaction- Achieve individual and team sales targetsQualifications- 1-2 years of customer service experience in a call center or in person - Bilingual in French or Spanish is considered an asset- Strong communication and interpersonal skills with a passion for providing exceptional customer service- Solutions oriented, motivated, and energetic SummaryIf you are interested in being considered please apply directly to the posting or send your resume to luda.zadorovich@randstad.ca or michael.bertolini@randstad.ca with "Pet Insurance" as the subject line. Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

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